Are you passionate about delivering outstanding service and making things work better across a business? Looking for a role where your customer service, administration, attention to detail, and problem-solving mindset genuinely make a difference? This is an exciting opportunity to join a global distributor of chemicals and ingredients used in everyday products as a Service Coordinator , working at the heart of a fast-paced, collaborative operation. The Role at a Glance: Service Coordinator Caerphilly - Hybrid - 3 days per week in the office Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted Private Health, 33 days holiday Full Time - Shift patterns: 8am-4pm, 8:30am - 4:30pm or 9am-5pm 6-month temporary contract, with the potential for extension Company: Global Distributor of Chemicals & Ingredients Used in Everyday Products Your Skills / Background: • Experience in customer service or administration, ideally within a commercial environment • Background in distribution, manufacturing, or warehousing environments is highly desirable • Strong written and verbal communication skills, with the confidence to work cross-functionally • Highly literate and numerate, with strong attention to detail • Comfortable using Excel at a basic level (e.g. data entry, filtering, simple formulas) About the role: The Service Coordinator Team plays a vital role in driving business growth and customer retention by delivering outstanding customer service and proactive communication. Working at the heart of the business, the team collaborates closely with cross-functional partners to continuously review and enhance processes, identify gaps, and turn challenges into opportunities for improvement. What Your Day Might Look Like: No two days are the same. You ll be at the centre of the operation, connecting teams, solving problems, and driving service performance that customers genuinely feel. Your day might start by leading energised operational calls with Transport and Operations, aligning priorities and tackling risks head-on to keep OTIF (On Time In Full) performance on track. As issues arise, you ll take ownership - investigating service escalations, uncovering root causes behind OTIF failures, and turning challenges into opportunities for improvement. You ll spot emerging trends across service-critical customers and stock, translating insight into action and partnering with the Process Improvement team to deliver meaningful, lasting change. Throughout the day, you ll influence at every level of the business - sharing clear, proactive updates, supporting managers through change, and delivering training that embeds new ways of working. You ll balance pace with precision, ensuring full compliance while producing health-check reporting that strengthens cross-functional discipline, drives continuous improvement, and ultimately elevates the customer experience. Who We Are: With revenues in excess of $9 billion, we are one of the largest chemical & specialty product distribution businesses in the world. Our portfolio spans almost every industry - from food ingredients and automotive to pharmaceutical, cosmetic, and manufacturing industries. We deliver industry-leading products, services, and technical support to help our customers find the right solution to their challenges. Our Values: • Serious about safety • We do what we say • Where people matter • Valuable to others • Together we win If you enjoy working cross-functionally, thrive on improving processes, and want to be part of a business where people matter and together we win, we d love to hear from you. Apply today to take the next step in your career as a Service Coordinator and become part of a company with real purpose, global scale, and genuine opportunities to grow. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 13, 2026
Contractor
Are you passionate about delivering outstanding service and making things work better across a business? Looking for a role where your customer service, administration, attention to detail, and problem-solving mindset genuinely make a difference? This is an exciting opportunity to join a global distributor of chemicals and ingredients used in everyday products as a Service Coordinator , working at the heart of a fast-paced, collaborative operation. The Role at a Glance: Service Coordinator Caerphilly - Hybrid - 3 days per week in the office Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted Private Health, 33 days holiday Full Time - Shift patterns: 8am-4pm, 8:30am - 4:30pm or 9am-5pm 6-month temporary contract, with the potential for extension Company: Global Distributor of Chemicals & Ingredients Used in Everyday Products Your Skills / Background: • Experience in customer service or administration, ideally within a commercial environment • Background in distribution, manufacturing, or warehousing environments is highly desirable • Strong written and verbal communication skills, with the confidence to work cross-functionally • Highly literate and numerate, with strong attention to detail • Comfortable using Excel at a basic level (e.g. data entry, filtering, simple formulas) About the role: The Service Coordinator Team plays a vital role in driving business growth and customer retention by delivering outstanding customer service and proactive communication. Working at the heart of the business, the team collaborates closely with cross-functional partners to continuously review and enhance processes, identify gaps, and turn challenges into opportunities for improvement. What Your Day Might Look Like: No two days are the same. You ll be at the centre of the operation, connecting teams, solving problems, and driving service performance that customers genuinely feel. Your day might start by leading energised operational calls with Transport and Operations, aligning priorities and tackling risks head-on to keep OTIF (On Time In Full) performance on track. As issues arise, you ll take ownership - investigating service escalations, uncovering root causes behind OTIF failures, and turning challenges into opportunities for improvement. You ll spot emerging trends across service-critical customers and stock, translating insight into action and partnering with the Process Improvement team to deliver meaningful, lasting change. Throughout the day, you ll influence at every level of the business - sharing clear, proactive updates, supporting managers through change, and delivering training that embeds new ways of working. You ll balance pace with precision, ensuring full compliance while producing health-check reporting that strengthens cross-functional discipline, drives continuous improvement, and ultimately elevates the customer experience. Who We Are: With revenues in excess of $9 billion, we are one of the largest chemical & specialty product distribution businesses in the world. Our portfolio spans almost every industry - from food ingredients and automotive to pharmaceutical, cosmetic, and manufacturing industries. We deliver industry-leading products, services, and technical support to help our customers find the right solution to their challenges. Our Values: • Serious about safety • We do what we say • Where people matter • Valuable to others • Together we win If you enjoy working cross-functionally, thrive on improving processes, and want to be part of a business where people matter and together we win, we d love to hear from you. Apply today to take the next step in your career as a Service Coordinator and become part of a company with real purpose, global scale, and genuine opportunities to grow. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
About the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. Your task You will review project documentation such as HSE Plans, Risk Assessments, and COSHH assessments to ensure compliance with UK regulations and best practices. You will assist in developing and integrating "Safety-in-Design" principles into company processes, embedding safety from concept to implementation. You will collaborate with clients and internal teams, ensuring effective communication on HSE-related matters. You will support site visits across the UK to conduct HSE inspections and audits, gaining hands-on experience in compliance management. You will participate in risk assessments to identify potential hazards and help implement effective control measures. You will assist in investigating safety incidents, contributing to root cause analysis and corrective actions. You will provide training and support to site teams on HSE procedures, helping them understand and comply with safety standards. Your Profile You have recently graduated with a Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a similar technical discipline. You are passionate about Health, Safety & Environment and eager to learn about regulations, risk management, and compliance. Previous experience through internships, student projects, or 1-2 years in HSE or engineering is an advantage but not required. You have strong communication skills and enjoy working in a collaborative, international environment. You are willing to travel within the UK for site visits and audits. You are organized, detail-oriented, and ready to take initiative in a supportive team setting. Apply now via our web portal. Find more details about the application process . The Voith Hydro GmbH & Co. KG is looking forward to your application! Your personal contact J.M. Voith SE & Co. KG VZS Global Business Services HR EMEA Talent Acquisition Team • Yunus Topal • Tel. Job ID 75467
Jan 13, 2026
Full time
About the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. Your task You will review project documentation such as HSE Plans, Risk Assessments, and COSHH assessments to ensure compliance with UK regulations and best practices. You will assist in developing and integrating "Safety-in-Design" principles into company processes, embedding safety from concept to implementation. You will collaborate with clients and internal teams, ensuring effective communication on HSE-related matters. You will support site visits across the UK to conduct HSE inspections and audits, gaining hands-on experience in compliance management. You will participate in risk assessments to identify potential hazards and help implement effective control measures. You will assist in investigating safety incidents, contributing to root cause analysis and corrective actions. You will provide training and support to site teams on HSE procedures, helping them understand and comply with safety standards. Your Profile You have recently graduated with a Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a similar technical discipline. You are passionate about Health, Safety & Environment and eager to learn about regulations, risk management, and compliance. Previous experience through internships, student projects, or 1-2 years in HSE or engineering is an advantage but not required. You have strong communication skills and enjoy working in a collaborative, international environment. You are willing to travel within the UK for site visits and audits. You are organized, detail-oriented, and ready to take initiative in a supportive team setting. Apply now via our web portal. Find more details about the application process . The Voith Hydro GmbH & Co. KG is looking forward to your application! Your personal contact J.M. Voith SE & Co. KG VZS Global Business Services HR EMEA Talent Acquisition Team • Yunus Topal • Tel. Job ID 75467
Maintenance Operative - Newport Join CareTech and help us maintain safe, high-quality environments for the adults, children and young people we support. We are looking for a skilled and proactive Maintenance Operative to join our team in Newport, ensuring our properties remain safe, functional and compliant. CareTech is a leading UK provider of specialist residential care, supported living, education and complex needs services. We support adults, children and young people across high-quality homes, schools and therapeutic environments. Our services include: Modern residential care for children, young people and adults Supported living schemes (individual flats, houses and group settings) An acute brain injury rehabilitation centre Specialist hospitals Residential children's homes Specialist education schools We pride ourselves on creating welcoming, safe and well-maintained environments that support positive outcomes. As a Maintenance Operative, your expertise keeps our buildings safe, compliant and welcoming. In return, we offer: Benefits Monday-Friday working (flexible hours) 25 days holiday Career progression - many of our managers have progressed internally Wellbeing support, including employee assistance resources Beautiful working environments in high-quality homes and facilities Refer-a-Friend Scheme - earn a bonus for every successful referral Role Overview: Maintenance Operative In this essential role, you will be responsible for the general repairs, maintenance, compliance and facilities upkeep across our Newport service. Key Responsibilities Carry out domestic repairs, preventative maintenance and minor projects Ensure all environments are safe, clean, hygienic, welcoming and well-presented Maintain high standards of record-keeping, compliance logs and maintenance reports Conduct regular audits and inspections of buildings, equipment and contractor work Ensure compliance with national regulations, Health & Safety and Environmental Health standards Work collaboratively with the Regional Facilities Manager on larger or technical projects Identify improvement projects that enhance safety, function or efficiency Manage contractors, ensuring all work is completed to a high standard Oversee the upkeep of grounds and outdoor areas Provide proactive, effective building maintenance across the site What You Will Bring Essential Skills & Experience Strong knowledge of building maintenance and repairs Experience with compliance, health & safety, and maintenance record keeping Ability to prioritise workload and work proactively Trade background preferred (but not essential) You must be committed to maintaining safe, high-quality environments for the people we support. We follow safer recruitment best practice, including enhanced DBS checks, reference checks and online screening for shortlisted candidates. This ensures suitability for working with children and vulnerable individuals. CareTech is committed to equal opportunities. We expect all employees to promote a fair, inclusive environment and challenge discriminatory behaviour.
Jan 13, 2026
Full time
Maintenance Operative - Newport Join CareTech and help us maintain safe, high-quality environments for the adults, children and young people we support. We are looking for a skilled and proactive Maintenance Operative to join our team in Newport, ensuring our properties remain safe, functional and compliant. CareTech is a leading UK provider of specialist residential care, supported living, education and complex needs services. We support adults, children and young people across high-quality homes, schools and therapeutic environments. Our services include: Modern residential care for children, young people and adults Supported living schemes (individual flats, houses and group settings) An acute brain injury rehabilitation centre Specialist hospitals Residential children's homes Specialist education schools We pride ourselves on creating welcoming, safe and well-maintained environments that support positive outcomes. As a Maintenance Operative, your expertise keeps our buildings safe, compliant and welcoming. In return, we offer: Benefits Monday-Friday working (flexible hours) 25 days holiday Career progression - many of our managers have progressed internally Wellbeing support, including employee assistance resources Beautiful working environments in high-quality homes and facilities Refer-a-Friend Scheme - earn a bonus for every successful referral Role Overview: Maintenance Operative In this essential role, you will be responsible for the general repairs, maintenance, compliance and facilities upkeep across our Newport service. Key Responsibilities Carry out domestic repairs, preventative maintenance and minor projects Ensure all environments are safe, clean, hygienic, welcoming and well-presented Maintain high standards of record-keeping, compliance logs and maintenance reports Conduct regular audits and inspections of buildings, equipment and contractor work Ensure compliance with national regulations, Health & Safety and Environmental Health standards Work collaboratively with the Regional Facilities Manager on larger or technical projects Identify improvement projects that enhance safety, function or efficiency Manage contractors, ensuring all work is completed to a high standard Oversee the upkeep of grounds and outdoor areas Provide proactive, effective building maintenance across the site What You Will Bring Essential Skills & Experience Strong knowledge of building maintenance and repairs Experience with compliance, health & safety, and maintenance record keeping Ability to prioritise workload and work proactively Trade background preferred (but not essential) You must be committed to maintaining safe, high-quality environments for the people we support. We follow safer recruitment best practice, including enhanced DBS checks, reference checks and online screening for shortlisted candidates. This ensures suitability for working with children and vulnerable individuals. CareTech is committed to equal opportunities. We expect all employees to promote a fair, inclusive environment and challenge discriminatory behaviour.
Our client, a well-established and growing organisation within the logistics and distribution sector, is seeking an experienced Senior Operations Manager to join their leadership team. This is a pivotal role for a hands-on, commercially minded operations professional who thrives in a fast-paced, regulated environment and is passionate about driving operational excellence. Hours: Full-time Contract Type: Permanent Industry: Logistics / Warehousing / Distribution Location: London Heathrow Duties and Responsibilities of the Senior Operations Manager: Take overall responsibility for end-to-end operations, ensuring processes run efficiently, effectively, and in line with business objectives Act as the Voice of Operations, championing operational performance and best practice across the business Lead operational planning using a data-driven and analytical approach Manage, lead, train, and mentor a cross-functional management team covering operations, warehouse, logistics, and compliance Hold overall responsibility for the wider operations team (circa 20 employees) Own the operations budget and warehouse P&L, driving cost control and commercial performance Drive continuous improvement, operational excellence, and best practice across all operational areas Develop, implement, and maintain operational strategies, policies, and SOPs Maintain oversight of warehouse health, procurement, KPIs, and service performance Ensure full compliance with regulatory, aviation security, transport, customs, and health & safety requirements The Successful Candidate: Proven experience in a senior operations leadership role within logistics, warehousing, transport, or a regulated operational environment Strong background in operational planning, performance management, and budget ownership Experience leading and developing multi-disciplinary management teams Highly analytical with a data-driven approach to decision-making Confident communicator with the ability to influence at all levels Commercially focused, resilient, and solutions-driven Strong IT skills, with experience using operational and planning systems Benefits of the Senior Operations Manager Role: Senior leadership role with autonomy and influence Opportunity to shape operational strategy and drive meaningful change Long-term career progression within a growing organisation If this Senior Operations Manager role sounds of interest, please apply online now for a confidential discussion about this opportunity.
Jan 13, 2026
Full time
Our client, a well-established and growing organisation within the logistics and distribution sector, is seeking an experienced Senior Operations Manager to join their leadership team. This is a pivotal role for a hands-on, commercially minded operations professional who thrives in a fast-paced, regulated environment and is passionate about driving operational excellence. Hours: Full-time Contract Type: Permanent Industry: Logistics / Warehousing / Distribution Location: London Heathrow Duties and Responsibilities of the Senior Operations Manager: Take overall responsibility for end-to-end operations, ensuring processes run efficiently, effectively, and in line with business objectives Act as the Voice of Operations, championing operational performance and best practice across the business Lead operational planning using a data-driven and analytical approach Manage, lead, train, and mentor a cross-functional management team covering operations, warehouse, logistics, and compliance Hold overall responsibility for the wider operations team (circa 20 employees) Own the operations budget and warehouse P&L, driving cost control and commercial performance Drive continuous improvement, operational excellence, and best practice across all operational areas Develop, implement, and maintain operational strategies, policies, and SOPs Maintain oversight of warehouse health, procurement, KPIs, and service performance Ensure full compliance with regulatory, aviation security, transport, customs, and health & safety requirements The Successful Candidate: Proven experience in a senior operations leadership role within logistics, warehousing, transport, or a regulated operational environment Strong background in operational planning, performance management, and budget ownership Experience leading and developing multi-disciplinary management teams Highly analytical with a data-driven approach to decision-making Confident communicator with the ability to influence at all levels Commercially focused, resilient, and solutions-driven Strong IT skills, with experience using operational and planning systems Benefits of the Senior Operations Manager Role: Senior leadership role with autonomy and influence Opportunity to shape operational strategy and drive meaningful change Long-term career progression within a growing organisation If this Senior Operations Manager role sounds of interest, please apply online now for a confidential discussion about this opportunity.
Quality Engineer Salary dependent on experience Monday to Friday - 40 hours per week Bradford BD12 West Yorkshire - must live within a commutable distance to Bradford Job Purpose Reporting to the Quality Manager the Quality Engineer will manage and improve the performance of the site production and quality system by supporting the Quality Manager in accordance with the annual Operations and Quality objectives, goals, strategies & measures (OGSM). Task & Accountabilities Ensure compliance with all Safety, Health and Environmental procedures. Ensuring that all company HS&E policies and procedures are personally adhered to taking a 'no walk past' approach. Quality Management Systems Support the Quality Manager in developing and maintaining the QMS system in line with ISO9001, including training out across the shop floor Conduct Internal Management Audits Support third party and customer audits Create and maintain department SOP's Deputise for the Quality Manager in the role of site document controller and reporting of KPI's Supplier & Customer Quality Handle customer complaints using disciplined problem-solving techniques such as 8D Act as customer contact for timely complaint response Clearly understand internal / external customer quality requirements, including inspection and test certification, and develop suitable value driven metrics to verify performance improvements. Monitor supplied product quality and raise customer complaints where necessary Conduct contract review of incoming orders, ensuring customer requirements are clearly understood Operational Quality Create control plans and FMEAs for site production processes Carry out layered process audits and process confirmations Use the SAP ERP system to manage product quality status and inspection data Coach & Develop the Quality Technicians with their role on quality, inspection and process control activities Carry out full analysis and ability to facilitate the resolution of Quality problems through the wider cross functional team involvement via suitable tools such as 8D problem solving and lean six sigma methodologies as appropriate. Calibration Manage measurement devices of calibration including maintenance, archiving records and execution of the device plan. Planning & Organising Plan Quality activities in accordance with overall priorities as identified and communicated by the Plant & Quality Manager (as per above). Internal & External Relationships Bradford Plant Management team members UK Quality representatives at other sites Global Quality team members (in UK & outside) External customer representative Internal & External auditors / inspection bodies A methodical, proactive and detailed oriented Quality Engineer who is a strong decision maker. A collaborative team player who has the ability to also work independently. Committed to continuous improvement and professional development. The ability to analyse and interpret data along with coaching all to create a culture that understands and embodies quality. Experience - Need to Know Essential Proven experience of working in a quality engineering or quality assurance role within the manufacturing or engineering environment Experience of quality management systems preferably ISO 9001 Practical experience with root cause analysis, problem solving techniques and continuous improvement processes Experience in conducting internal and supplier audits Background in data analysis, process capabilities etc Desirable Degree qualified in engineering Formal professional qualification in a Quality discipline. Metal material knowledge. Qualification in Metallurgy Knowledge & Skills - Need to be able to Essential Strong proven ability of quality tools and methodologies (e.g. FMEA, 8D etc) Excellent analytical and investigative skills with attention to detail Competent in reading and interpreting engineering drawings and technical specifications Proficient in using quality and manufacturing software (e.g. SAP) Effective verbal and written communication skills for liaising with internal teams, suppliers and customers Strong organisation and time management skills with the ability to manage multiple priorities Desirable Practiced six sigma or equivalent. Presentation & report writing (verbal and written Working in wire industry or similar Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jan 12, 2026
Full time
Quality Engineer Salary dependent on experience Monday to Friday - 40 hours per week Bradford BD12 West Yorkshire - must live within a commutable distance to Bradford Job Purpose Reporting to the Quality Manager the Quality Engineer will manage and improve the performance of the site production and quality system by supporting the Quality Manager in accordance with the annual Operations and Quality objectives, goals, strategies & measures (OGSM). Task & Accountabilities Ensure compliance with all Safety, Health and Environmental procedures. Ensuring that all company HS&E policies and procedures are personally adhered to taking a 'no walk past' approach. Quality Management Systems Support the Quality Manager in developing and maintaining the QMS system in line with ISO9001, including training out across the shop floor Conduct Internal Management Audits Support third party and customer audits Create and maintain department SOP's Deputise for the Quality Manager in the role of site document controller and reporting of KPI's Supplier & Customer Quality Handle customer complaints using disciplined problem-solving techniques such as 8D Act as customer contact for timely complaint response Clearly understand internal / external customer quality requirements, including inspection and test certification, and develop suitable value driven metrics to verify performance improvements. Monitor supplied product quality and raise customer complaints where necessary Conduct contract review of incoming orders, ensuring customer requirements are clearly understood Operational Quality Create control plans and FMEAs for site production processes Carry out layered process audits and process confirmations Use the SAP ERP system to manage product quality status and inspection data Coach & Develop the Quality Technicians with their role on quality, inspection and process control activities Carry out full analysis and ability to facilitate the resolution of Quality problems through the wider cross functional team involvement via suitable tools such as 8D problem solving and lean six sigma methodologies as appropriate. Calibration Manage measurement devices of calibration including maintenance, archiving records and execution of the device plan. Planning & Organising Plan Quality activities in accordance with overall priorities as identified and communicated by the Plant & Quality Manager (as per above). Internal & External Relationships Bradford Plant Management team members UK Quality representatives at other sites Global Quality team members (in UK & outside) External customer representative Internal & External auditors / inspection bodies A methodical, proactive and detailed oriented Quality Engineer who is a strong decision maker. A collaborative team player who has the ability to also work independently. Committed to continuous improvement and professional development. The ability to analyse and interpret data along with coaching all to create a culture that understands and embodies quality. Experience - Need to Know Essential Proven experience of working in a quality engineering or quality assurance role within the manufacturing or engineering environment Experience of quality management systems preferably ISO 9001 Practical experience with root cause analysis, problem solving techniques and continuous improvement processes Experience in conducting internal and supplier audits Background in data analysis, process capabilities etc Desirable Degree qualified in engineering Formal professional qualification in a Quality discipline. Metal material knowledge. Qualification in Metallurgy Knowledge & Skills - Need to be able to Essential Strong proven ability of quality tools and methodologies (e.g. FMEA, 8D etc) Excellent analytical and investigative skills with attention to detail Competent in reading and interpreting engineering drawings and technical specifications Proficient in using quality and manufacturing software (e.g. SAP) Effective verbal and written communication skills for liaising with internal teams, suppliers and customers Strong organisation and time management skills with the ability to manage multiple priorities Desirable Practiced six sigma or equivalent. Presentation & report writing (verbal and written Working in wire industry or similar Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Join Vestas as an Appointed Person for Lifting Operations and play a key role in managing complex lifting activities across offshore installations in Northern and Central Europe. You'll ensure safe and efficient lifting operations, prepare detailed plans, and collaborate with diverse stakeholders to ensure compliance with industry standards and QHSE requirements. This is an opportunity to bring your technical and leadership skills to a global renewable energy leader, ensuring operational excellence in any environment. Region NCE > Customer Project Execution > Offshore Installation Project Management The NCE Installation Management consists of the Installation Project Managers and the Appointed Persons for Lifting operations. The department is responsible for ensuring a high-quality customer experience when completing projects for our customers, ensuring an efficient and save execution of our Offshore Projects. Responsibilities Manage all lifting operations across offshore installations in Vestas North and Central Europe Act as the nominated Appointed Person (AP) and subject matter expert for complex lifting duties, ensuring compliance with local requirements Administer and implement the Safe System of Work (SSoW) for lifting operations, including monitoring and updates Prepare lifting plans, rigging drawings, and maintain overall control and responsibility for lifting activities Coordinate with project teams, clients, engineering, and other stakeholders; represent Vestas in meetings Assess staff competencies, provide inductions, and clarify legislation, regulations, and codes of practice Ensure all lifting operations meet Vestas QHSE standards and systematically resolve cross-functional issues Qualifications Minimum of 5+ years in lifting operations and 2+ years in planning lifting activities Certified with IOSH Leading Safely or NEBOSH, CPCS Blue Card (Appointed Person), and ideally Level 5 NVQ for Lifting Knowledge of DNVGL-ST-N001, BS7121 Safe Use of Cranes, and local legislation/regulations for lifting duties Ability to implement Safe Systems of Work (SSoW) and conduct risk assessments and rigging calculations Skilled in AutoCAD (2D/3D), plus solid IT proficiency (MS Office and AX) Understanding of inspection, maintenance, and certification requirements for lifting equipment and accessories Familiar with industrial standards, markings, certificates, and thorough examination reports for lifting accessories Competencies Solidawareness of Health, Safety & Environmental (HSE) and Quality (QA/QC) standards Motivated, forward-thinking, and solution-oriented with proficient analytical skills High-level collaboration with team members, proficient communication skills, and fluency in English, both spoken and written Ability to deliver training sessions in classroom or group settings Customer-focused, results-driven, and skilled in process understanding and delegation Effective office and site management by meeting specific local needs Demonstrates leadership with a focus on continuous improvement and problem-solving What we offer We offer a diverse job, an extensive learning environment and opportunities for career development at an established wind turbine manufacturer. You will become part of a highly professional culturally diverse team in a constantly growing industry. We value initiative, engagement, and the balance between creativity and quality in all solutions, and this is your chance to make your mark on our service strategy. You'll become a contributor to a team revered for its commitment, situated in a workplace that highly values technical skills Additional information Primary work location: Aarhus, DK or Warrington, UK. Expected travel for this role: up to 60 days per year. Applications will be reviewed on an ongoing basis. We reserve the right to amend or withdraw our jobs at any time. Your CV and/or cover letter should be in English. You can apply online by 22/01/2026 by clicking on the "Apply Online" button at the top or bottom of this page. Our commitment to a fair hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness. DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
Jan 12, 2026
Full time
Join Vestas as an Appointed Person for Lifting Operations and play a key role in managing complex lifting activities across offshore installations in Northern and Central Europe. You'll ensure safe and efficient lifting operations, prepare detailed plans, and collaborate with diverse stakeholders to ensure compliance with industry standards and QHSE requirements. This is an opportunity to bring your technical and leadership skills to a global renewable energy leader, ensuring operational excellence in any environment. Region NCE > Customer Project Execution > Offshore Installation Project Management The NCE Installation Management consists of the Installation Project Managers and the Appointed Persons for Lifting operations. The department is responsible for ensuring a high-quality customer experience when completing projects for our customers, ensuring an efficient and save execution of our Offshore Projects. Responsibilities Manage all lifting operations across offshore installations in Vestas North and Central Europe Act as the nominated Appointed Person (AP) and subject matter expert for complex lifting duties, ensuring compliance with local requirements Administer and implement the Safe System of Work (SSoW) for lifting operations, including monitoring and updates Prepare lifting plans, rigging drawings, and maintain overall control and responsibility for lifting activities Coordinate with project teams, clients, engineering, and other stakeholders; represent Vestas in meetings Assess staff competencies, provide inductions, and clarify legislation, regulations, and codes of practice Ensure all lifting operations meet Vestas QHSE standards and systematically resolve cross-functional issues Qualifications Minimum of 5+ years in lifting operations and 2+ years in planning lifting activities Certified with IOSH Leading Safely or NEBOSH, CPCS Blue Card (Appointed Person), and ideally Level 5 NVQ for Lifting Knowledge of DNVGL-ST-N001, BS7121 Safe Use of Cranes, and local legislation/regulations for lifting duties Ability to implement Safe Systems of Work (SSoW) and conduct risk assessments and rigging calculations Skilled in AutoCAD (2D/3D), plus solid IT proficiency (MS Office and AX) Understanding of inspection, maintenance, and certification requirements for lifting equipment and accessories Familiar with industrial standards, markings, certificates, and thorough examination reports for lifting accessories Competencies Solidawareness of Health, Safety & Environmental (HSE) and Quality (QA/QC) standards Motivated, forward-thinking, and solution-oriented with proficient analytical skills High-level collaboration with team members, proficient communication skills, and fluency in English, both spoken and written Ability to deliver training sessions in classroom or group settings Customer-focused, results-driven, and skilled in process understanding and delegation Effective office and site management by meeting specific local needs Demonstrates leadership with a focus on continuous improvement and problem-solving What we offer We offer a diverse job, an extensive learning environment and opportunities for career development at an established wind turbine manufacturer. You will become part of a highly professional culturally diverse team in a constantly growing industry. We value initiative, engagement, and the balance between creativity and quality in all solutions, and this is your chance to make your mark on our service strategy. You'll become a contributor to a team revered for its commitment, situated in a workplace that highly values technical skills Additional information Primary work location: Aarhus, DK or Warrington, UK. Expected travel for this role: up to 60 days per year. Applications will be reviewed on an ongoing basis. We reserve the right to amend or withdraw our jobs at any time. Your CV and/or cover letter should be in English. You can apply online by 22/01/2026 by clicking on the "Apply Online" button at the top or bottom of this page. Our commitment to a fair hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness. DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Jan 12, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Jan 12, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Jan 12, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Procurement Manager at Kwalee (UK Visa Sponsorship) A Little Bit About Kwalee . Kwalee is a games publisher and developer based in Leamington Spa, UK, which boasts more than 1 billion installs on mobile platforms with games such as Teacher Simulator, Draw it, Bake It, Shootout 3D, Rocket Sky! and Line Up: Draw the Criminal. The company also publishes a growing catalogue of PC and console titles including Eternal Hope, Tens, Scathe, and Wildmender along with the upcoming titles ROBOBEAT, Space Chef, The Precinct and The Spirit of the Samurai. Founded by games industry icon and Codemasters co founder David Darling CBE, who is joined by a fast growing team of global gaming experts with studios in the UK, India, Portugal and China and remote team members all over the world, Kwalee is on the lookout for high quality games to publish on all platforms and encourages developers to get in touch. Outside of its games, Kwalee is also highly active in the industry, as an ambassador of the not for profit organisation Women in Games and a regular supporter of the charity SpecialEffect. What's In It For You? Hybrid working - 3 days in the office, 2 days remote/WFH is the norm Flexible working hours - we trust you to choose how and when you work best A dog friendly office (There's dog free areas too, if pooches aren't your thing) Private medical cover Life Assurance - for long term peace of mind On site gym - take care of yourself VISA Sponsorship - available Pitch and make your own games on Creative Wednesdays! Kwalee Artificial Intelligence (K.A.I) - win prizes for proposing useful AI initiatives Are You Up To The Challenge? In the role of Procurement Manager, you will have a pivotal role in overseeing the entire procurement process from start to finish. Your responsibilities will include maintaining vendor relationships, facilitating the vendor contract renewal process, managing outsourced managed services, and leading the Office Administration team. Your Team Mates Our finance team shoulders the responsibility of monitoring the financial health of the entire company. They reason with logic, are accurate with numbers, and grasp what adds or brings tangible value to the business. And they do it with great optimism and humour. What Does The Job Actually Involve? Management of a company wide, efficient, and agile procurement process. Negotiation with vendors with the aim of achieving best value for Kwalee, procuring high quality goods and services within established time constraints. Maintain good third party vendor governance and oversee the management of outsourced services relationships, working with relationship owners and heads of division to ensure contractual terms are met and relationships maintained. Support the management of spend budgets, working with budget holders to ensure all spend is tracked, accounted for, and reported to internal stakeholders. Build and manage a brilliant team of Office Administrators to support procurement, vendor management, and general office administration. Help maintain Kwalee's position as a leading game producer and publisher. Build capability such that Kwalee develops its market and commercial position. More Details About The Role Identify and evaluate potential suppliers and negotiate favourable terms and agreements. Build and maintain strong relationships with suppliers to ensure timely and quality product delivery. Cost Control Monitor and control procurement budgets and costs to maximise efficiency and reduce expenses. Implement cost saving initiatives and strategies without compromising quality. Inventory & Asset Management Manage inventory levels within Office Administration and support stock management in other departments such as within Information Technology, to meet business needs while minimising excess stock and associated costs. Implement inventory control and asset tracking systems to optimise stock turnover and management. Maintain an up to date asset register. Quality Assurance Ensure that all procured goods and services meet quality and safety standards and are fit for purpose. Work with suppliers to resolve quality issues promptly. Strategic Sourcing Develop and execute sourcing strategies that align with business objectives. Support the selection and management of strategic managed services partners as needed. Stay updated on market trends and technology advancements. Contract Negotiation Negotiate and manage supplier contracts to secure advantageous terms for Kwalee. Continuously review and update contracts to reflect changing business needs. Cross Functional Collaboration Collaborate with cross functional teams, including game development, production, and supply chain, to align procurement with project goals and timelines. Compliance And Risk Management Ensure compliance with legal and ethical standards in procurement practices. Identify and mitigate procurement related risks. Office Administration Team Management Manage the Office Administration teams in Kwalee's office hubs. Ensure Office Administration activities are completed in a timely manner. HOW TO APPLY Interested applicants should CLICK HERE to visit the official webpage and submit his/her application.
Jan 12, 2026
Full time
Procurement Manager at Kwalee (UK Visa Sponsorship) A Little Bit About Kwalee . Kwalee is a games publisher and developer based in Leamington Spa, UK, which boasts more than 1 billion installs on mobile platforms with games such as Teacher Simulator, Draw it, Bake It, Shootout 3D, Rocket Sky! and Line Up: Draw the Criminal. The company also publishes a growing catalogue of PC and console titles including Eternal Hope, Tens, Scathe, and Wildmender along with the upcoming titles ROBOBEAT, Space Chef, The Precinct and The Spirit of the Samurai. Founded by games industry icon and Codemasters co founder David Darling CBE, who is joined by a fast growing team of global gaming experts with studios in the UK, India, Portugal and China and remote team members all over the world, Kwalee is on the lookout for high quality games to publish on all platforms and encourages developers to get in touch. Outside of its games, Kwalee is also highly active in the industry, as an ambassador of the not for profit organisation Women in Games and a regular supporter of the charity SpecialEffect. What's In It For You? Hybrid working - 3 days in the office, 2 days remote/WFH is the norm Flexible working hours - we trust you to choose how and when you work best A dog friendly office (There's dog free areas too, if pooches aren't your thing) Private medical cover Life Assurance - for long term peace of mind On site gym - take care of yourself VISA Sponsorship - available Pitch and make your own games on Creative Wednesdays! Kwalee Artificial Intelligence (K.A.I) - win prizes for proposing useful AI initiatives Are You Up To The Challenge? In the role of Procurement Manager, you will have a pivotal role in overseeing the entire procurement process from start to finish. Your responsibilities will include maintaining vendor relationships, facilitating the vendor contract renewal process, managing outsourced managed services, and leading the Office Administration team. Your Team Mates Our finance team shoulders the responsibility of monitoring the financial health of the entire company. They reason with logic, are accurate with numbers, and grasp what adds or brings tangible value to the business. And they do it with great optimism and humour. What Does The Job Actually Involve? Management of a company wide, efficient, and agile procurement process. Negotiation with vendors with the aim of achieving best value for Kwalee, procuring high quality goods and services within established time constraints. Maintain good third party vendor governance and oversee the management of outsourced services relationships, working with relationship owners and heads of division to ensure contractual terms are met and relationships maintained. Support the management of spend budgets, working with budget holders to ensure all spend is tracked, accounted for, and reported to internal stakeholders. Build and manage a brilliant team of Office Administrators to support procurement, vendor management, and general office administration. Help maintain Kwalee's position as a leading game producer and publisher. Build capability such that Kwalee develops its market and commercial position. More Details About The Role Identify and evaluate potential suppliers and negotiate favourable terms and agreements. Build and maintain strong relationships with suppliers to ensure timely and quality product delivery. Cost Control Monitor and control procurement budgets and costs to maximise efficiency and reduce expenses. Implement cost saving initiatives and strategies without compromising quality. Inventory & Asset Management Manage inventory levels within Office Administration and support stock management in other departments such as within Information Technology, to meet business needs while minimising excess stock and associated costs. Implement inventory control and asset tracking systems to optimise stock turnover and management. Maintain an up to date asset register. Quality Assurance Ensure that all procured goods and services meet quality and safety standards and are fit for purpose. Work with suppliers to resolve quality issues promptly. Strategic Sourcing Develop and execute sourcing strategies that align with business objectives. Support the selection and management of strategic managed services partners as needed. Stay updated on market trends and technology advancements. Contract Negotiation Negotiate and manage supplier contracts to secure advantageous terms for Kwalee. Continuously review and update contracts to reflect changing business needs. Cross Functional Collaboration Collaborate with cross functional teams, including game development, production, and supply chain, to align procurement with project goals and timelines. Compliance And Risk Management Ensure compliance with legal and ethical standards in procurement practices. Identify and mitigate procurement related risks. Office Administration Team Management Manage the Office Administration teams in Kwalee's office hubs. Ensure Office Administration activities are completed in a timely manner. HOW TO APPLY Interested applicants should CLICK HERE to visit the official webpage and submit his/her application.
Competitive base plus bonus and car allowance Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 06/02/2026 About this job Job Advert As General Manager, you will provide strategic leadership and operational direction for the Wardle operation, overseeing all warehousing processes and customer interactions on site. You will lead a large, diverse workforce of c250 colleagues and ensure that the site's operational structures, culture, and performance, consistently meet business and customer expectations. Working closely with key stakeholders across Transport, Commercial, Procurement, and Finance, you will shape and deliver the site strategy, ensuring seamless end to end service and strong commercial and operational outcomes. Why Boughey? Competitive salary plus bonus Car allowance Monday to Friday 8am to 4.30pm 33 days holiday including bank holidays with the option to buy more Extensive progression opportunities across the wider group that has 2 other businesses Extensive training opportunities with funded accredited courses Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more Medicash Long service awards The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on site parking Day to Day Demonstrate a personal leadership commitment to place safety first, ensuring colleagues not only comply with H&S policies, legislation and guidance but take personal responsibility and pride for the safety of themselves and others. Champion a culture of operational excellence, with a strong focus on customer service, accuracy, and Right First Time performance across all site activities. Build and sustain high levels of colleague engagement, empowering shift managers and shift coordinators, across all shifts to perform at their best and contribute to a positive, inclusive workplace culture. Develop and implement site wide operational strategies that enhance efficiency, reduce cost, strengthen service delivery, and support Boughey's wider commercial and growth ambitions. Translate strategic objectives into clear, actionable plans for all departments on site, ensuring alignment, accountability, and consistent execution. Oversee all day to day operational activity across the site, including warehousing, inventory management, transport interface, and site services, ensuring smooth, safe, and efficient flow of goods and information. Lead the management, procurement, and maintenance of site equipment and assets, ensuring long term planning that balances operational needs, commercial considerations, and sustainability. Own the site budget, ensuring effective cost control, accurate forecasting, and delivery of financial targets, alongside clear and timely reporting to Head of Warehouse Operations. Identify, analyse, and resolve operational and logistical challenges, using data driven insight to implement proactive and sustainable solutions. Ensure full compliance with all legal, regulatory, and BRCGS requirements, with particular emphasis on health and safety, food safety, and supply chain risk management. Develop and maintain strong working relationships with key customers, suppliers, contractors, and partners, ensuring high levels of service, communication, and collaboration. Monitor, track, and report key operational metrics, using performance data to drive continuous improvement and enhance site effectiveness. Promote and embed technology and digital tools that improve visibility, accuracy, productivity, and decision making across the site. Lead the recruitment, development, and performance management of colleagues, ensuring the site has the capability, skills, and leadership strength required to deliver both current and future operational needs. What will you bring? Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is desirable. Substantial experience in warehouse management or operations. Proven senior operational leadership experience within warehousing, logistics, FMCG, manufacturing, or a similar fast paced, high volume environment. Strong track record of leading large teams (typically 200 colleagues) across multi shift or 24/7 operations. Demonstrable experience in budget ownership, cost control, and delivering against commercial targets. Comprehensive understanding of Health & Safety legislation, risk management, and safe systems of work. Experience implementing operational improvement initiatives, including LEAN, continuous improvement, or process optimisation. Strong stakeholder management skills, with experience working cross functionally (e.g., Transport, Commercial, Finance, Procurement). Proficiency with warehouse management systems (WMS) and operational technology, with the ability to use data to drive decisions. Strategic thinker with the ability to translate vision into operational reality. Exceptional leadership presence, able to inspire, influence, and engage colleagues at all levels. Strong commercial acumen, understanding how operational decisions impact cost, service, and profitability. Resilience and adaptability, thriving in a fast paced, high pressure, deadline driven environment. Data driven decision maker, comfortable with KPIs, dashboards, and performance analytics. Excellent communication skills, able to represent the site internally and externally. Continuous improvement mindset, always seeking better, safer, more efficient ways of working. Customer focused, with a commitment to delivering high service levels and building strong relationships. Leading collaboration amongst the various departments. Knowledge of relevant regulatory requirements and compliance standards. Who are Boughey? NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet Boasting a 60-year heritage we are committed to on going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Jan 12, 2026
Full time
Competitive base plus bonus and car allowance Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 06/02/2026 About this job Job Advert As General Manager, you will provide strategic leadership and operational direction for the Wardle operation, overseeing all warehousing processes and customer interactions on site. You will lead a large, diverse workforce of c250 colleagues and ensure that the site's operational structures, culture, and performance, consistently meet business and customer expectations. Working closely with key stakeholders across Transport, Commercial, Procurement, and Finance, you will shape and deliver the site strategy, ensuring seamless end to end service and strong commercial and operational outcomes. Why Boughey? Competitive salary plus bonus Car allowance Monday to Friday 8am to 4.30pm 33 days holiday including bank holidays with the option to buy more Extensive progression opportunities across the wider group that has 2 other businesses Extensive training opportunities with funded accredited courses Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more Medicash Long service awards The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on site parking Day to Day Demonstrate a personal leadership commitment to place safety first, ensuring colleagues not only comply with H&S policies, legislation and guidance but take personal responsibility and pride for the safety of themselves and others. Champion a culture of operational excellence, with a strong focus on customer service, accuracy, and Right First Time performance across all site activities. Build and sustain high levels of colleague engagement, empowering shift managers and shift coordinators, across all shifts to perform at their best and contribute to a positive, inclusive workplace culture. Develop and implement site wide operational strategies that enhance efficiency, reduce cost, strengthen service delivery, and support Boughey's wider commercial and growth ambitions. Translate strategic objectives into clear, actionable plans for all departments on site, ensuring alignment, accountability, and consistent execution. Oversee all day to day operational activity across the site, including warehousing, inventory management, transport interface, and site services, ensuring smooth, safe, and efficient flow of goods and information. Lead the management, procurement, and maintenance of site equipment and assets, ensuring long term planning that balances operational needs, commercial considerations, and sustainability. Own the site budget, ensuring effective cost control, accurate forecasting, and delivery of financial targets, alongside clear and timely reporting to Head of Warehouse Operations. Identify, analyse, and resolve operational and logistical challenges, using data driven insight to implement proactive and sustainable solutions. Ensure full compliance with all legal, regulatory, and BRCGS requirements, with particular emphasis on health and safety, food safety, and supply chain risk management. Develop and maintain strong working relationships with key customers, suppliers, contractors, and partners, ensuring high levels of service, communication, and collaboration. Monitor, track, and report key operational metrics, using performance data to drive continuous improvement and enhance site effectiveness. Promote and embed technology and digital tools that improve visibility, accuracy, productivity, and decision making across the site. Lead the recruitment, development, and performance management of colleagues, ensuring the site has the capability, skills, and leadership strength required to deliver both current and future operational needs. What will you bring? Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is desirable. Substantial experience in warehouse management or operations. Proven senior operational leadership experience within warehousing, logistics, FMCG, manufacturing, or a similar fast paced, high volume environment. Strong track record of leading large teams (typically 200 colleagues) across multi shift or 24/7 operations. Demonstrable experience in budget ownership, cost control, and delivering against commercial targets. Comprehensive understanding of Health & Safety legislation, risk management, and safe systems of work. Experience implementing operational improvement initiatives, including LEAN, continuous improvement, or process optimisation. Strong stakeholder management skills, with experience working cross functionally (e.g., Transport, Commercial, Finance, Procurement). Proficiency with warehouse management systems (WMS) and operational technology, with the ability to use data to drive decisions. Strategic thinker with the ability to translate vision into operational reality. Exceptional leadership presence, able to inspire, influence, and engage colleagues at all levels. Strong commercial acumen, understanding how operational decisions impact cost, service, and profitability. Resilience and adaptability, thriving in a fast paced, high pressure, deadline driven environment. Data driven decision maker, comfortable with KPIs, dashboards, and performance analytics. Excellent communication skills, able to represent the site internally and externally. Continuous improvement mindset, always seeking better, safer, more efficient ways of working. Customer focused, with a commitment to delivering high service levels and building strong relationships. Leading collaboration amongst the various departments. Knowledge of relevant regulatory requirements and compliance standards. Who are Boughey? NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet Boasting a 60-year heritage we are committed to on going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Facilities Manager - Shape the Future of Our Workplace One of our highly established London Market clients are on the search for an experienced Facilities Manager to join their d ynamic, high-profile office environment in the heart of London? This is your chance to lead facilities operations for a business that thrives on excellence, collaboration, and innovation. We're a leading player in the Lloyd's market, consistently ranked among the best for performance. As their Facilities Manager , you'll be the driving force behind creating a safe, efficient, and inspiring workspace for our people-where every detail matters and every decision impacts the success of the business. Imagine being the go-to expert for everything that keeps the business running smoothly-from building maintenance and security to health & safety compliance and business continuity planning. You'll manage budgets, lead a team, and oversee projects that transform our office environment. Your work will directly influence employee experience and operational excellence. If you love variety, autonomy, and making a tangible impact, this role is for you. What You'll Do Own the day-to-day management of our London office and Lloyd's boxes. Ensure compliance, security, and operational efficiency across all facilities. Lead and develop facilities staff, including reception teams. Oversee Health & Safety, Fire, and First Aid policies. Manage budgets for office expenses, travel, and insurance. Plan and deliver refurbishments, floor changes, and workspace upgrades. Drive supplier performance and negotiate contracts for best value. What You'll Bring Proven experience in facilities management. Strong knowledge of outsourcing agreements and service contracts. Health & Safety expertise (qualifications desirable). Leadership skills and experience managing teams. Excellent negotiation, organizational, and stakeholder management skills. Ability to work independently and thrive under pressure. Why Join Us? A culture built on fairness, respect, and collaboration. A commitment to diversity, equity, and inclusion. Hybrid working and flexibility to support your success. Opportunities to innovate and make a lasting impact. Ready to take the lead? Step into a role where your expertise is valued, your ideas make a difference, and your career can grow. Ready to take the lead? Apply now and help my client create a workplace that's not just functional-but exceptional.
Jan 12, 2026
Full time
Facilities Manager - Shape the Future of Our Workplace One of our highly established London Market clients are on the search for an experienced Facilities Manager to join their d ynamic, high-profile office environment in the heart of London? This is your chance to lead facilities operations for a business that thrives on excellence, collaboration, and innovation. We're a leading player in the Lloyd's market, consistently ranked among the best for performance. As their Facilities Manager , you'll be the driving force behind creating a safe, efficient, and inspiring workspace for our people-where every detail matters and every decision impacts the success of the business. Imagine being the go-to expert for everything that keeps the business running smoothly-from building maintenance and security to health & safety compliance and business continuity planning. You'll manage budgets, lead a team, and oversee projects that transform our office environment. Your work will directly influence employee experience and operational excellence. If you love variety, autonomy, and making a tangible impact, this role is for you. What You'll Do Own the day-to-day management of our London office and Lloyd's boxes. Ensure compliance, security, and operational efficiency across all facilities. Lead and develop facilities staff, including reception teams. Oversee Health & Safety, Fire, and First Aid policies. Manage budgets for office expenses, travel, and insurance. Plan and deliver refurbishments, floor changes, and workspace upgrades. Drive supplier performance and negotiate contracts for best value. What You'll Bring Proven experience in facilities management. Strong knowledge of outsourcing agreements and service contracts. Health & Safety expertise (qualifications desirable). Leadership skills and experience managing teams. Excellent negotiation, organizational, and stakeholder management skills. Ability to work independently and thrive under pressure. Why Join Us? A culture built on fairness, respect, and collaboration. A commitment to diversity, equity, and inclusion. Hybrid working and flexibility to support your success. Opportunities to innovate and make a lasting impact. Ready to take the lead? Step into a role where your expertise is valued, your ideas make a difference, and your career can grow. Ready to take the lead? Apply now and help my client create a workplace that's not just functional-but exceptional.
Location : Homebased or Southwest Area Office, BS3 2NS Contract : Part time, two days/14 hours per week, fixed term until 31 December 2026 Salary : £10,600 per annum, pro rata (£26,500 full time equivalent) Closing Date : 18 January 2026 Interview : w/c 26 January 2026 Are you a Training Support Officer looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people including those from under-represented or marginalised groups. We are currently looking for a Training Support Officer to join our team. About the role This role provides tactical and targeted support to our District teams as we seek to enable our volunteers to deliver training to both cadets and volunteers in line with the Sea Cadets Learning Strategy. This post is responsible for supporting the delivery of the district training, including Royal Marine Cadet (RMC) training activity at Troop level. The work location can be flexible (home or office-based) requiring regular evening and weekend working supporting our volunteers by attending virtual meetings and delivering online training. Responsibilities To provide functional support to our area Training Managers and District and RMC Troop Teams, ensure the district training plans are delivered, amended as necessary throughout the year, to the training plan and in line with identified training needed to best support the delivery of the Sea Cadet Experience. To support specific District Teams including the District Training Officer (DTO), District Recreational Officer/ Deputy District Officer (DRO/DDO), District Staff Officers (DSO), and RMC Troop Commanders (Trp Cdr) identified as requiring support under our change management process. To work closely with all District Officers to increase the number of certificated, current and competent instructors, and develop the capability and capacity of District Instructors to deliver training to cadets and volunteers across all Districts. To support the ATOs/DTOs/RMC Troops in all training matters (including uniformed and unit management teams) with a specific focus on Districts/Troops that need support. Support our Programmes and Virtual Training Manager with the co-ordination the of delivery of appropriate MSSC and other approved training packages (including BTEC, Duke of Edinburgh s Award) appropriate to the age and experience of cadets across the organisation. Work under the leadership of our Assistant Director Sea Cadet Learning monitor performance against set targets set by the National Support Centre to ensure equitable access for cadets and adults to the Sea Cadet Experience. Requirements Experience in working with youth groups and awareness and understanding on the challenges young people face. Experience in coordinating and supporting a programme of training activity. Experience in coaching and mentoring volunteers. Experience of drawing data to create support plans for delivery of activity. Experienced trainer with the ability to deliver engaging and impactful training. Benefits 25 days annual leave per annum, pro rata for part time employees, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Jan 12, 2026
Full time
Location : Homebased or Southwest Area Office, BS3 2NS Contract : Part time, two days/14 hours per week, fixed term until 31 December 2026 Salary : £10,600 per annum, pro rata (£26,500 full time equivalent) Closing Date : 18 January 2026 Interview : w/c 26 January 2026 Are you a Training Support Officer looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people including those from under-represented or marginalised groups. We are currently looking for a Training Support Officer to join our team. About the role This role provides tactical and targeted support to our District teams as we seek to enable our volunteers to deliver training to both cadets and volunteers in line with the Sea Cadets Learning Strategy. This post is responsible for supporting the delivery of the district training, including Royal Marine Cadet (RMC) training activity at Troop level. The work location can be flexible (home or office-based) requiring regular evening and weekend working supporting our volunteers by attending virtual meetings and delivering online training. Responsibilities To provide functional support to our area Training Managers and District and RMC Troop Teams, ensure the district training plans are delivered, amended as necessary throughout the year, to the training plan and in line with identified training needed to best support the delivery of the Sea Cadet Experience. To support specific District Teams including the District Training Officer (DTO), District Recreational Officer/ Deputy District Officer (DRO/DDO), District Staff Officers (DSO), and RMC Troop Commanders (Trp Cdr) identified as requiring support under our change management process. To work closely with all District Officers to increase the number of certificated, current and competent instructors, and develop the capability and capacity of District Instructors to deliver training to cadets and volunteers across all Districts. To support the ATOs/DTOs/RMC Troops in all training matters (including uniformed and unit management teams) with a specific focus on Districts/Troops that need support. Support our Programmes and Virtual Training Manager with the co-ordination the of delivery of appropriate MSSC and other approved training packages (including BTEC, Duke of Edinburgh s Award) appropriate to the age and experience of cadets across the organisation. Work under the leadership of our Assistant Director Sea Cadet Learning monitor performance against set targets set by the National Support Centre to ensure equitable access for cadets and adults to the Sea Cadet Experience. Requirements Experience in working with youth groups and awareness and understanding on the challenges young people face. Experience in coordinating and supporting a programme of training activity. Experience in coaching and mentoring volunteers. Experience of drawing data to create support plans for delivery of activity. Experienced trainer with the ability to deliver engaging and impactful training. Benefits 25 days annual leave per annum, pro rata for part time employees, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Chartered Institute of Procurement and Supply (CIPS)
About Network Rail About Network Rail Join Network Rail - Where People and Connections Matter At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more. We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support. If you're ready to make a real difference, we'd love to hear from you! Vacancy Details Duration: Permanent, 2 positions available! Location: This role is based in The Quadrant MK with potential to be based in. This role is a full-time opportunity, flexible working patterns will be considered. For Quadrant:MK, you must live within 90 minutes. Band & Salary: Band 3C £55,596 - £65,966 Brief Description Who are we looking for? We are looking for dynamic procurement professionals to join our team, leading high value and complex sourcing projects. If you love to engage with your customers, thrive on using your own initiative, have great people skills and are passionate about making a difference, please read on. This role sits in Route Services, a business area that has been created to supply services to the routes in the safest, most cost-efficient, and effective way, enabling them to benefit from economies of scale and optimised national resources. Network Rail's Commercial & Procurement (C&P) team leads the development and delivery of commercial strategies encompassing the whole lifecycle of category strategies, sourcing, supplier management and procurement operations. We are passionate about collaborating with our customers and the supply chain to buy and manage great commercial solutions that deliver value for passengers. You will be working in a team that is highly collaborative and where you will be offered excellent training and development opportunities. About the role (External) About the team You will join the Corporate Services sourcing team within the Route Services C&P team. Our team leads exciting, high-profile, professional services sourcing projects for our internal customers, including, HR, Occupational Health, Training, Supplies and Services, Facilities, Retail Property, Professional Services, Insurance and Consultancy. We are a super friendly team of 20, with an effective team ethos of supporting and developing each other. We enjoy regular team events together combining an element of learning as well as enjoying each other's company! What does the average day look like? You will collaborate closely with your customers and our business experts to undertake pre-market engagement with the supply chain, draft sourcing strategies and tender documentation. You will be the expert leading the sourcing project, undertake complex commercial evaluations, including using your professional knowledge to lead negotiations with suppliers. You will have excellent communications skills, both written and verbal, be proactive, have in depth experience of the end-to-end procurement process, be happy to challenge and be challenged and be prepared to go above and beyond to support our customers. Understanding your customer's needs will put you in the best place to identify the optimum strategic direction and put in place contracting strategies that embrace change, innovation, and creative thinking. We want you to bring us new ideas to help us: improve safety - everyone home safe every day; be more sustainable; be more efficient; introduce innovation from our supply chain; and provide creative contracting strategies. It would also be nice if you have experience of working in a regulated procurement environment. To help you find out more about the role we have created a candidate pack, linked below, which gives you an insight into what it's like to work at Network Rail including our purpose, our culture and values, pay and benefits, learning and development and how we create an inclusive environment for all. And hear what some of our brilliant team members think about Network Rail in this video Essential Criteria Educated to a Business or Economics degree standard or equivalent business experience Deep level of Sourcing experience, with a demonstrable track record of savings delivery Demonstrable level of negotiation and dispute resolution skill set Demonstrable experience of contract law and financial management Demonstrable experience of driving value from complex sourcing opportunities Experienced with agile cross-functional collaborative working methods Politically savvy, with the proven ability to use direct and indirect influencing strategies at an executive level Demonstrable level of problem-solving experience of complex sourcing specific challenges Completer finisher mindset Desirable Criteria Line management experience Detailed knowledge of the UK Rail Industry, including procurement processes in a reclassified environment How to apply (External) Additional Information Closing date: 20 th Jan. On occasions, we may need to close the advert early based upon application volumes. Late applications may not be accepted. Next Steps: Interviews will be held W/C 26 th Jan, depending on business requirements. Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our Safety Vision All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information Some of our great benefits: Flexible/hybrid working arrangements considered. Generous annual leave (28 days plus statutory days), with the option to buy/sell days. Discounts at stations with your Network Rail pass. Defined benefit pension scheme 75% subsidy on train tickets. Interest-free travel loan for train and car park season tickets. Volunteer leave to make a positive impact. Plus more
Jan 12, 2026
Full time
About Network Rail About Network Rail Join Network Rail - Where People and Connections Matter At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more. We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support. If you're ready to make a real difference, we'd love to hear from you! Vacancy Details Duration: Permanent, 2 positions available! Location: This role is based in The Quadrant MK with potential to be based in. This role is a full-time opportunity, flexible working patterns will be considered. For Quadrant:MK, you must live within 90 minutes. Band & Salary: Band 3C £55,596 - £65,966 Brief Description Who are we looking for? We are looking for dynamic procurement professionals to join our team, leading high value and complex sourcing projects. If you love to engage with your customers, thrive on using your own initiative, have great people skills and are passionate about making a difference, please read on. This role sits in Route Services, a business area that has been created to supply services to the routes in the safest, most cost-efficient, and effective way, enabling them to benefit from economies of scale and optimised national resources. Network Rail's Commercial & Procurement (C&P) team leads the development and delivery of commercial strategies encompassing the whole lifecycle of category strategies, sourcing, supplier management and procurement operations. We are passionate about collaborating with our customers and the supply chain to buy and manage great commercial solutions that deliver value for passengers. You will be working in a team that is highly collaborative and where you will be offered excellent training and development opportunities. About the role (External) About the team You will join the Corporate Services sourcing team within the Route Services C&P team. Our team leads exciting, high-profile, professional services sourcing projects for our internal customers, including, HR, Occupational Health, Training, Supplies and Services, Facilities, Retail Property, Professional Services, Insurance and Consultancy. We are a super friendly team of 20, with an effective team ethos of supporting and developing each other. We enjoy regular team events together combining an element of learning as well as enjoying each other's company! What does the average day look like? You will collaborate closely with your customers and our business experts to undertake pre-market engagement with the supply chain, draft sourcing strategies and tender documentation. You will be the expert leading the sourcing project, undertake complex commercial evaluations, including using your professional knowledge to lead negotiations with suppliers. You will have excellent communications skills, both written and verbal, be proactive, have in depth experience of the end-to-end procurement process, be happy to challenge and be challenged and be prepared to go above and beyond to support our customers. Understanding your customer's needs will put you in the best place to identify the optimum strategic direction and put in place contracting strategies that embrace change, innovation, and creative thinking. We want you to bring us new ideas to help us: improve safety - everyone home safe every day; be more sustainable; be more efficient; introduce innovation from our supply chain; and provide creative contracting strategies. It would also be nice if you have experience of working in a regulated procurement environment. To help you find out more about the role we have created a candidate pack, linked below, which gives you an insight into what it's like to work at Network Rail including our purpose, our culture and values, pay and benefits, learning and development and how we create an inclusive environment for all. And hear what some of our brilliant team members think about Network Rail in this video Essential Criteria Educated to a Business or Economics degree standard or equivalent business experience Deep level of Sourcing experience, with a demonstrable track record of savings delivery Demonstrable level of negotiation and dispute resolution skill set Demonstrable experience of contract law and financial management Demonstrable experience of driving value from complex sourcing opportunities Experienced with agile cross-functional collaborative working methods Politically savvy, with the proven ability to use direct and indirect influencing strategies at an executive level Demonstrable level of problem-solving experience of complex sourcing specific challenges Completer finisher mindset Desirable Criteria Line management experience Detailed knowledge of the UK Rail Industry, including procurement processes in a reclassified environment How to apply (External) Additional Information Closing date: 20 th Jan. On occasions, we may need to close the advert early based upon application volumes. Late applications may not be accepted. Next Steps: Interviews will be held W/C 26 th Jan, depending on business requirements. Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our Safety Vision All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information Some of our great benefits: Flexible/hybrid working arrangements considered. Generous annual leave (28 days plus statutory days), with the option to buy/sell days. Discounts at stations with your Network Rail pass. Defined benefit pension scheme 75% subsidy on train tickets. Interest-free travel loan for train and car park season tickets. Volunteer leave to make a positive impact. Plus more
Job Title: Operations Manager Osborne Partnership Hours: 37.5 hrs per week (full time equivalent). Salary: £53,508 dependent on qualifications Responsible to: Chief Executive - Senior Management Team (SMT) Responsible for: 4 x Senior Service Managers 3 x Service Managers Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational. Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution. Overall purpose: To manage all aspects of the Operations of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities. To actively train and support Partners to gain independence skills, life skills, and other skills through a mixed ability support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks. To ensure that the service is: - Properly monitored and utilising an internal database for the recording of information (Storii); - Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs); - Reviewing Partner progress on a quarterly basis showing distance travelled by individual Partners; - Serviced by managed, trained and motivated staff; - Delivered under the highest standards of health & safety and safeguarding welfare for our Partners. Role: To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate. Main Duties: 1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners. 2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services. 3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield. 4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval. 5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership. 6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service. 7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise. 8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners. 9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership 10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times. 11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service. 12. To identify personal development opportunities and requirements as dictated by the role. 13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 14. To undergo training necessary in relation to the requirements of the post. 15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder. N.B. As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau (CRB). Job Title: Operations Manager The following skills, experience and qualities are required for the position of Operations Manager: ESSENTIAL 1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis. 2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution 3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context. 4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations. 5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner. DESIRABLE 1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below). 2. Ability to break down tasks into achievable steps for an individual with learning difficulties. 3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc. 4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc. 5. IT skills. 6. Full driving license.
Jan 12, 2026
Full time
Job Title: Operations Manager Osborne Partnership Hours: 37.5 hrs per week (full time equivalent). Salary: £53,508 dependent on qualifications Responsible to: Chief Executive - Senior Management Team (SMT) Responsible for: 4 x Senior Service Managers 3 x Service Managers Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational. Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution. Overall purpose: To manage all aspects of the Operations of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities. To actively train and support Partners to gain independence skills, life skills, and other skills through a mixed ability support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks. To ensure that the service is: - Properly monitored and utilising an internal database for the recording of information (Storii); - Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs); - Reviewing Partner progress on a quarterly basis showing distance travelled by individual Partners; - Serviced by managed, trained and motivated staff; - Delivered under the highest standards of health & safety and safeguarding welfare for our Partners. Role: To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate. Main Duties: 1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners. 2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services. 3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield. 4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval. 5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership. 6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service. 7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise. 8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners. 9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership 10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times. 11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service. 12. To identify personal development opportunities and requirements as dictated by the role. 13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 14. To undergo training necessary in relation to the requirements of the post. 15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder. N.B. As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau (CRB). Job Title: Operations Manager The following skills, experience and qualities are required for the position of Operations Manager: ESSENTIAL 1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis. 2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution 3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context. 4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations. 5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner. DESIRABLE 1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below). 2. Ability to break down tasks into achievable steps for an individual with learning difficulties. 3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc. 4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc. 5. IT skills. 6. Full driving license.
Project Manager - Capital Works, London, 6-month contract, £450/500 p/day Inside IR35 Your new company Join a prestigious organisation responsible for maintaining one of the UK's most iconic estates. This team ensures a safe, functional, and efficient environment for thousands of users, delivering projects that preserve heritage while meeting modern standards. Your new role As Project Manager, you will manage multiple projects ranging from £100k to £1m. You'll oversee the full lifecycle - from business case development and design coordination to procurement, construction, and handover. Working in a complex, high-profile environment, you'll liaise with diverse stakeholders and ensure compliance with statutory, safety, and design standards. What you'll need to succeed Proven experience managing small-to-medium construction projects. Strong stakeholder engagement and communication skills. Knowledge of CDM regulations and construction contracts (JCT/NEC). Ideally degree-qualified and/or professionally accredited (APM, RICS, etc.). What you'll get in return Flexible working options available. Opportunity to work on unique, high-profile projects.Competitive daily rate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 12, 2026
Seasonal
Project Manager - Capital Works, London, 6-month contract, £450/500 p/day Inside IR35 Your new company Join a prestigious organisation responsible for maintaining one of the UK's most iconic estates. This team ensures a safe, functional, and efficient environment for thousands of users, delivering projects that preserve heritage while meeting modern standards. Your new role As Project Manager, you will manage multiple projects ranging from £100k to £1m. You'll oversee the full lifecycle - from business case development and design coordination to procurement, construction, and handover. Working in a complex, high-profile environment, you'll liaise with diverse stakeholders and ensure compliance with statutory, safety, and design standards. What you'll need to succeed Proven experience managing small-to-medium construction projects. Strong stakeholder engagement and communication skills. Knowledge of CDM regulations and construction contracts (JCT/NEC). Ideally degree-qualified and/or professionally accredited (APM, RICS, etc.). What you'll get in return Flexible working options available. Opportunity to work on unique, high-profile projects.Competitive daily rate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Operations Manager - Craigavon, Northern Ireland Join Our Team! Are you an experienced Operations Manager looking for an exciting opportunity in the manufacturing industry? Our client is seeking a dedicated individual to lead their operations in Craigavon, with a focus on achieving financial and operational excellence while prioritising Environmental, Health, and Safety standards. Position: Operations Manager Location: Craigavon, Northern Ireland Contract Type: Permanent Working Pattern: Full Time Salary: Up to 50,000 (dependent on experience) + 10% bonus Why Join Us? Comprehensive Benefits: Enjoy 22 days of holiday plus 9 bank holidays, pension, life cover, and Westfield Medical Cover. Work-Life Balance: Monday to Thursday from 8:30 AM to 5 PM and Friday from 8:30 AM to 4 PM, totalling a 39-hour week with a 30-minute unpaid break. Additional Perks: Free onsite parking, annual Christmas shutdown (up to 2 weeks), annual health checks, and a Christmas savings scheme. Participate in salary sacrifice schemes for cycle to work and electric cars! Your Mission: Lead operations at a single manufacturing depot, achieving short and medium-term objectives aligned with the corporate business plan while ensuring the highest standards of safety and efficiency. Accountabilities Monitor the cost and effectiveness of production activities to maximise productivity, optimise resources, prioritise spending and achieve Volume and Quality targets Prioritise production based on current manning levels Liaise with contracts team to align production activity with customer expectations Analyse stock levels against contract requirements and prioritise production based on availability Manage production activity based on current sales volume Analyse transport capacity and prioritise deliveries based on availability Advise key stakeholders on production/sales levels and activities Ensure the supply of prefab steel to meet daily production targets Allocate production activity by capacity, transferring out of depot where appropriate Research, evaluate and recommend investments in technology, capital, equipment, systems or other assets that will enhance the depots production capabilities Investigate and analyse production deviations from optimum Plan and implement corrective actions to counteract deviations Contact suppliers to acquire quotations and establish time frames Create reports to ensure cost neutral impacts of implementation Create project teams and action plans Conduct risk assessments and method statements for various suppliers Coordinate local trade companies to support implementation of new processes Implement policies and procedures in line with new ways of working Supply training to relevant members in new standard operating procedures Develop and implement a variety of operating policies and procedures in conjunction with corporate subject matter experts to ensure that the depot meets it current and future targets and standards Participate in scheduled health and safety observations, monitor correct working practises and take corrective action where appropriate Participate in stock take Participate in CARES audit Undertake risk assessments Monitor the quality and implementation of Standard Operating Procedures Lead, direct, evaluate and develop a team of functional professionals or other professionals to ensure that the plant meets its established targets and standards Conduct interviews for internal and external candidates Complete induction, on boarding and probationary reviews in a timely manner Evaluate individual's performance and set objectives for the future Conduct Performance reviews within timescales Manage poor performance Manage attendance and timekeeping Conduct Investigations, Disciplinary and Grievance procedures in line with company policy Ensure HR and Payroll are provided with data and documentation as and when required Seek advice from HR, Occupational Health or other support agencies e.g. ACAS, EEF What We're Looking For: Proven experience in an operations management role, preferably within the steel , engineering or manufacturing industry. Strong analytical skills to monitor costs and production efficiency. Excellent leadership and team management abilities. Familiarity with technical competencies such as SAP, ARMA, MapEx, and Microsoft Office Suite. A proactive approach to problem-solving and project management. Ready to Make an Impact? If you're passionate about driving operational excellence and making a significant impact we want to hear from you! Apply Now! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 12, 2026
Full time
Operations Manager - Craigavon, Northern Ireland Join Our Team! Are you an experienced Operations Manager looking for an exciting opportunity in the manufacturing industry? Our client is seeking a dedicated individual to lead their operations in Craigavon, with a focus on achieving financial and operational excellence while prioritising Environmental, Health, and Safety standards. Position: Operations Manager Location: Craigavon, Northern Ireland Contract Type: Permanent Working Pattern: Full Time Salary: Up to 50,000 (dependent on experience) + 10% bonus Why Join Us? Comprehensive Benefits: Enjoy 22 days of holiday plus 9 bank holidays, pension, life cover, and Westfield Medical Cover. Work-Life Balance: Monday to Thursday from 8:30 AM to 5 PM and Friday from 8:30 AM to 4 PM, totalling a 39-hour week with a 30-minute unpaid break. Additional Perks: Free onsite parking, annual Christmas shutdown (up to 2 weeks), annual health checks, and a Christmas savings scheme. Participate in salary sacrifice schemes for cycle to work and electric cars! Your Mission: Lead operations at a single manufacturing depot, achieving short and medium-term objectives aligned with the corporate business plan while ensuring the highest standards of safety and efficiency. Accountabilities Monitor the cost and effectiveness of production activities to maximise productivity, optimise resources, prioritise spending and achieve Volume and Quality targets Prioritise production based on current manning levels Liaise with contracts team to align production activity with customer expectations Analyse stock levels against contract requirements and prioritise production based on availability Manage production activity based on current sales volume Analyse transport capacity and prioritise deliveries based on availability Advise key stakeholders on production/sales levels and activities Ensure the supply of prefab steel to meet daily production targets Allocate production activity by capacity, transferring out of depot where appropriate Research, evaluate and recommend investments in technology, capital, equipment, systems or other assets that will enhance the depots production capabilities Investigate and analyse production deviations from optimum Plan and implement corrective actions to counteract deviations Contact suppliers to acquire quotations and establish time frames Create reports to ensure cost neutral impacts of implementation Create project teams and action plans Conduct risk assessments and method statements for various suppliers Coordinate local trade companies to support implementation of new processes Implement policies and procedures in line with new ways of working Supply training to relevant members in new standard operating procedures Develop and implement a variety of operating policies and procedures in conjunction with corporate subject matter experts to ensure that the depot meets it current and future targets and standards Participate in scheduled health and safety observations, monitor correct working practises and take corrective action where appropriate Participate in stock take Participate in CARES audit Undertake risk assessments Monitor the quality and implementation of Standard Operating Procedures Lead, direct, evaluate and develop a team of functional professionals or other professionals to ensure that the plant meets its established targets and standards Conduct interviews for internal and external candidates Complete induction, on boarding and probationary reviews in a timely manner Evaluate individual's performance and set objectives for the future Conduct Performance reviews within timescales Manage poor performance Manage attendance and timekeeping Conduct Investigations, Disciplinary and Grievance procedures in line with company policy Ensure HR and Payroll are provided with data and documentation as and when required Seek advice from HR, Occupational Health or other support agencies e.g. ACAS, EEF What We're Looking For: Proven experience in an operations management role, preferably within the steel , engineering or manufacturing industry. Strong analytical skills to monitor costs and production efficiency. Excellent leadership and team management abilities. Familiarity with technical competencies such as SAP, ARMA, MapEx, and Microsoft Office Suite. A proactive approach to problem-solving and project management. Ready to Make an Impact? If you're passionate about driving operational excellence and making a significant impact we want to hear from you! Apply Now! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
