12 month Fixed TermReporting to the Credit Control Manager, the Billing Analyst is responsible for supporting in the resolution of key or complex items, including high transaction and/or value balances.
Role & Responsibilities - Analyse and identify reasons for discrepancies between billing and payments
- Liaise with the Credit Controllers, operational team and customers to resolve outstanding items
- Identification of Fee Inflation items and provide information to the Fees team
- Support with invoice distribution when necessary
The ideal candidateEssential
- Attention to detail
- Strong Microsoft Excel skills
- Excellent reconciliation skills (predominantly Excel based)
- Able to work well as part of a team
- Comfortable contacting customers where required
- Ability to work towards and achieve deadlines and targets
Desirable
- Possess good self-motivational skills
- Excellent organisational skills to prioritise work load
- Ability to learn new systems quickly
- Calm and confident demeanour