We are seeking a motivated and enthusiastic Customer Service Advisor to join our client's growing team based in Warrington. This is a permanent position. The rate of pay is £25,000 per annum. This is a full-time role working, Monday to Friday , and the hours of work are: - 9am to 5pm Ideally, you will live within 10 miles of WA1 4RQ and be able to drive. Your Time at Work As a Customer Service Advisor, you will be the first point of contact for our customers, ensuring every interaction is handled professionally, efficiently, and with care. You will manage customer queries via phone, email, and live chat, while working closely with other departments to resolve issues and improve the customer experience. Key Responsibilities: - Responding promptly and professionally to customer enquiries. - Managing incoming calls, emails, and chats, ensuring high customer satisfaction. - Resolving customer issues efficiently and empathetically. - Maintaining accurate records of customer interactions using CRM systems (Creatio CRM) - Liaising with internal teams to follow up on customer requests. - Identifying opportunities to improve customer service processes. - Ensuring compliance with company policies and data protection regulations. Our Perfect Worker What We're Looking For: - Full clean driving license and transport - Previous proven experience in a customer service or contact centre environment - Excellent communication and interpersonal skills. - Strong problem-solving ability and a calm, patient manner. - Competent IT skills, including MS Office and CRM systems Creatio CRM - Ability to multitask, prioritise workload, and work independently. - A positive attitude and willingness to learn. Key Information and Benefits - Earn £25,000 per annum - Full-time - Temp to perm opportunity - Free car parking on site Job Ref: 1BUNZLHC About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 01, 2026
Full time
We are seeking a motivated and enthusiastic Customer Service Advisor to join our client's growing team based in Warrington. This is a permanent position. The rate of pay is £25,000 per annum. This is a full-time role working, Monday to Friday , and the hours of work are: - 9am to 5pm Ideally, you will live within 10 miles of WA1 4RQ and be able to drive. Your Time at Work As a Customer Service Advisor, you will be the first point of contact for our customers, ensuring every interaction is handled professionally, efficiently, and with care. You will manage customer queries via phone, email, and live chat, while working closely with other departments to resolve issues and improve the customer experience. Key Responsibilities: - Responding promptly and professionally to customer enquiries. - Managing incoming calls, emails, and chats, ensuring high customer satisfaction. - Resolving customer issues efficiently and empathetically. - Maintaining accurate records of customer interactions using CRM systems (Creatio CRM) - Liaising with internal teams to follow up on customer requests. - Identifying opportunities to improve customer service processes. - Ensuring compliance with company policies and data protection regulations. Our Perfect Worker What We're Looking For: - Full clean driving license and transport - Previous proven experience in a customer service or contact centre environment - Excellent communication and interpersonal skills. - Strong problem-solving ability and a calm, patient manner. - Competent IT skills, including MS Office and CRM systems Creatio CRM - Ability to multitask, prioritise workload, and work independently. - A positive attitude and willingness to learn. Key Information and Benefits - Earn £25,000 per annum - Full-time - Temp to perm opportunity - Free car parking on site Job Ref: 1BUNZLHC About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our High Wycombe store as part of our professional and friendly team of 4. We offer a salary up to £28k, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would suit a graduate looking for their first position in the retail sector, or if you have previously worked in retail sales for companies like Carphone Warehouse, Currys, B&Q or similar please apply. Ideally you will have some customer service skills and the confidence to approach customers, computer skills and a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Deliver excellent customer service that exceeds all customer s expectations. Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. Dealing with customers orders and queries in a confident, efficient, and professional manner Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given) Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. Matching the needs of the customer to the best product available, remembering ironmongery, upselling and stock levels Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. Resolving any customer issues/enquiries to a satisfactory conclusion. Keeping paperwork precise and clear so that tasks may be followed by colleagues(particularly whoever is covering for your day off). Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise Ensure all promises made to customers are realistic, achievable and are completed Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day Prepare and assist with stocktakes adhering to Company procedure Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to Assist with the training and development of all new recruits Report any Health and Safety issues to your line manager Assist customers with putting items in their vehicles Keep the warehouse clean and tidy Ensure all paperwork is completed and dealt with correctly. Take on any reasonable ad hoc duties to ensure the smooth running of The Company To be successful for the Sales and Customer Support Advisor role you will have the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Apr 01, 2026
Full time
We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our High Wycombe store as part of our professional and friendly team of 4. We offer a salary up to £28k, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would suit a graduate looking for their first position in the retail sector, or if you have previously worked in retail sales for companies like Carphone Warehouse, Currys, B&Q or similar please apply. Ideally you will have some customer service skills and the confidence to approach customers, computer skills and a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Deliver excellent customer service that exceeds all customer s expectations. Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. Dealing with customers orders and queries in a confident, efficient, and professional manner Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given) Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. Matching the needs of the customer to the best product available, remembering ironmongery, upselling and stock levels Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. Resolving any customer issues/enquiries to a satisfactory conclusion. Keeping paperwork precise and clear so that tasks may be followed by colleagues(particularly whoever is covering for your day off). Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise Ensure all promises made to customers are realistic, achievable and are completed Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day Prepare and assist with stocktakes adhering to Company procedure Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to Assist with the training and development of all new recruits Report any Health and Safety issues to your line manager Assist customers with putting items in their vehicles Keep the warehouse clean and tidy Ensure all paperwork is completed and dealt with correctly. Take on any reasonable ad hoc duties to ensure the smooth running of The Company To be successful for the Sales and Customer Support Advisor role you will have the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
We are delighted to be recruiting for Customer Service Advisors for a Client with a fantastic set up in a established business in South Shore Blackpoo! This role is an easy commute for people based in Blackpool, Layton, Bispham, Poulton Le-Fylde, Lytham, ST'Annes, Kirkham and Warton. Customer service Advisor Salary: 25,500 (overtime available) Customer service Advisor Hours: 45 hours between 8am- 8pm Customer service Advisor company benefits: -Onsite Parking -Great onsite facilities -Overtime opportunities Customer Service Advisor roles and responsibilities: Receiving incoming calls. Incident Management from initial call to completion. Obtaining and accurately recording order numbers Progress chasing job sheets from Service Providers for work they have completed Inputting data on to our in house system. Allocating jobs to relevant service providers. Filing job sheets awaiting order numbers by relevant service providers Scan Job sheets to the relevant service request to aid the authorization process. Collate Service documentation. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Customer service Advisor Key competencies: Strong Communication Skills. Multi tasking and organisational skills. Good administration skills Strong attention to detail. Ability to work well in a team and also work off own initiative. If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Apr 01, 2026
Full time
We are delighted to be recruiting for Customer Service Advisors for a Client with a fantastic set up in a established business in South Shore Blackpoo! This role is an easy commute for people based in Blackpool, Layton, Bispham, Poulton Le-Fylde, Lytham, ST'Annes, Kirkham and Warton. Customer service Advisor Salary: 25,500 (overtime available) Customer service Advisor Hours: 45 hours between 8am- 8pm Customer service Advisor company benefits: -Onsite Parking -Great onsite facilities -Overtime opportunities Customer Service Advisor roles and responsibilities: Receiving incoming calls. Incident Management from initial call to completion. Obtaining and accurately recording order numbers Progress chasing job sheets from Service Providers for work they have completed Inputting data on to our in house system. Allocating jobs to relevant service providers. Filing job sheets awaiting order numbers by relevant service providers Scan Job sheets to the relevant service request to aid the authorization process. Collate Service documentation. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Customer service Advisor Key competencies: Strong Communication Skills. Multi tasking and organisational skills. Good administration skills Strong attention to detail. Ability to work well in a team and also work off own initiative. If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Apply Now Customer Service Advisor - Permanent Office based Belfast New career with prospects and security! This is an amazing opportunity to join one of the N Ireland's leading Healthcare Providers that offers excellent career prospects and a positive working culture. Benefits inculde full private medical health cover plus 35 days leave and modern office facilities inc Gym and mega Canteen! NB "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you" As Appointments Advisor you will be resposible for dealing with all inbound calls to the department. The roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient s journey from initial enquiry to discharge. Job Title: Appointments Advisor - Patient Services Call Team Contract: Full time, permanent Hours: 37.5 per week M-F (9-5 or 10-6 ) Sat rota basis 9-3 Salary: £24,855 per annum. Excellent customer service is something that should come naturally to you along with the ability to display empathy and demonstrate strong listening skills. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry. • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries. • Following up on enquiries by phone and email. • Proactively follow the Patients Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly. • Process and book all referrals within appropriate time frames. • Scheduling of surgical procedures within specific time scales. • Ensuring that all patient treatment records are accurate and up to date. • Liaising with colleagues across a variety of teams
Apr 01, 2026
Full time
Apply Now Customer Service Advisor - Permanent Office based Belfast New career with prospects and security! This is an amazing opportunity to join one of the N Ireland's leading Healthcare Providers that offers excellent career prospects and a positive working culture. Benefits inculde full private medical health cover plus 35 days leave and modern office facilities inc Gym and mega Canteen! NB "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you" As Appointments Advisor you will be resposible for dealing with all inbound calls to the department. The roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient s journey from initial enquiry to discharge. Job Title: Appointments Advisor - Patient Services Call Team Contract: Full time, permanent Hours: 37.5 per week M-F (9-5 or 10-6 ) Sat rota basis 9-3 Salary: £24,855 per annum. Excellent customer service is something that should come naturally to you along with the ability to display empathy and demonstrate strong listening skills. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry. • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries. • Following up on enquiries by phone and email. • Proactively follow the Patients Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly. • Process and book all referrals within appropriate time frames. • Scheduling of surgical procedures within specific time scales. • Ensuring that all patient treatment records are accurate and up to date. • Liaising with colleagues across a variety of teams
Customer Service Adviser (Student Support) Pay Rate: 12.79 Location: Manchester Start Date: 5th May 2026 to 25th September 2026 A second intake will also commence in early June 2026 for candidates who are not available for the May start. Training: 7-week on-site training period at M22 4UN (with Fridays working from home). Post-training : The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Tuesday 5th May. Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place. This role is full time working 37 hours, paying 12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and the first two weeks of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) we look forward to hearing from you. Closing date: Friday 3rd April
Apr 01, 2026
Seasonal
Customer Service Adviser (Student Support) Pay Rate: 12.79 Location: Manchester Start Date: 5th May 2026 to 25th September 2026 A second intake will also commence in early June 2026 for candidates who are not available for the May start. Training: 7-week on-site training period at M22 4UN (with Fridays working from home). Post-training : The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Tuesday 5th May. Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place. This role is full time working 37 hours, paying 12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and the first two weeks of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) we look forward to hearing from you. Closing date: Friday 3rd April
Pertemps Open University
New Basford, Nottinghamshire
Customer Service Adviser (Student Support) Pay Rate: 12.79 Location: Nottingham Start Date: 5th May 2026 to 25th September 2026 A second intake will also commence in early June 2026 for candidates who are not available for the May start. Training: 7-week on-site training period at NG5 1AH (with Fridays working from home). Post-training: The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Tuesday 5th May. Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place. This role is full time working 37 hours, paying 12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and the first two weeks of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) we look forward to hearing from you. Closing date: Friday 3rd April
Apr 01, 2026
Seasonal
Customer Service Adviser (Student Support) Pay Rate: 12.79 Location: Nottingham Start Date: 5th May 2026 to 25th September 2026 A second intake will also commence in early June 2026 for candidates who are not available for the May start. Training: 7-week on-site training period at NG5 1AH (with Fridays working from home). Post-training: The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Tuesday 5th May. Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place. This role is full time working 37 hours, paying 12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and the first two weeks of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) we look forward to hearing from you. Closing date: Friday 3rd April
CBSbutler Holdings Limited trading as CBSbutler
Newcastle Upon Tyne, Tyne And Wear
Our client works in partnership with a major UK high street bank, managing their personal lending services. We are looking for a Customer Service Advisors to join their Contact Centre team in Newcastle to provide support to customers, calling with enquiries and requests about their loan account. Our client is putting their customers at the heart of everything they do every day. Is that you? Do you have a passion for helping make things simple and easy for customers? Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas? Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it right first time? Then this is a role you will be interested in. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas. And through all this achieve core Key Performance Indicators Work Environment The role is an office based within Newcastle, with easy accessible bus and train links. Our working hours are between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends - we usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. There is some evening and weekend work, but these shifts are shared out amongst all colleagues. Please apply online today!
Apr 01, 2026
Contractor
Our client works in partnership with a major UK high street bank, managing their personal lending services. We are looking for a Customer Service Advisors to join their Contact Centre team in Newcastle to provide support to customers, calling with enquiries and requests about their loan account. Our client is putting their customers at the heart of everything they do every day. Is that you? Do you have a passion for helping make things simple and easy for customers? Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas? Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it right first time? Then this is a role you will be interested in. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas. And through all this achieve core Key Performance Indicators Work Environment The role is an office based within Newcastle, with easy accessible bus and train links. Our working hours are between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends - we usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. There is some evening and weekend work, but these shifts are shared out amongst all colleagues. Please apply online today!
Customer Service Advisor Northampton (NN5) Office based position 8am-5pm or 9am-6pm or 11am-8pm (weekend availability required) Range of shifts available Hourly rate - 12.21ph Temporary ongoing with the potential to become permanent after 12 successful weeks We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you. Duties Inbound customer calls relating to queries around the delivery of their goods Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location Booking in deliveries with customers Writing emails to customers Updating and maintaining the database with address details, or updates on the query The Candidate Exceptional customer service skills Exceptional communication skills both written and verbal MS Office - Word and Email Happy to be on the phone If you are interested in this Customer Service Advisor role, please apply now!
Apr 01, 2026
Full time
Customer Service Advisor Northampton (NN5) Office based position 8am-5pm or 9am-6pm or 11am-8pm (weekend availability required) Range of shifts available Hourly rate - 12.21ph Temporary ongoing with the potential to become permanent after 12 successful weeks We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you. Duties Inbound customer calls relating to queries around the delivery of their goods Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location Booking in deliveries with customers Writing emails to customers Updating and maintaining the database with address details, or updates on the query The Candidate Exceptional customer service skills Exceptional communication skills both written and verbal MS Office - Word and Email Happy to be on the phone If you are interested in this Customer Service Advisor role, please apply now!
Service Advisor Basic Salary: £30,000 OTE : £34,000 Hours: Monday to Friday, 1 in 3 Saturday's Location: York Benefits: 30 days annual leave including bank holidays (increasing with length of service) Life insurance Medical Cash Plan Employee discounts Free MOT for your personal vehicle Modern workshop environment with a supportive team culture Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53357
Apr 01, 2026
Full time
Service Advisor Basic Salary: £30,000 OTE : £34,000 Hours: Monday to Friday, 1 in 3 Saturday's Location: York Benefits: 30 days annual leave including bank holidays (increasing with length of service) Life insurance Medical Cash Plan Employee discounts Free MOT for your personal vehicle Modern workshop environment with a supportive team culture Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53357
Service Advisor Basic £34k + £45k OTE Coulsdon Permanent, Full Time Monday to Friday (08 00) 1 in 3 Saturdays (08 00) Our client, based in the Coulsdon area has a new opportunity for an experienced Service Advisor. If you hold over 1 years worth of experience and you re looking for a new challenge this could be your next role in the Motor Trade! Apply with us today. Duties and Responsibilities include: Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking in vehicles for work to be carried out. Informing customers of the progress of their vehicle. Finalising the invoice on completion of required work. Cross selling customer repairs and parts. Your background & skill: 1-2 years experience as a Service Advisor within a main dealer Keyloop/Drive experience an advantage. Ability to work independently in a busy, pressured environment is essential. Technical skills and experience are essential. Well-presented and hold excellent interpersonal organisational skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If they get hired, we'll pay you for the recommendation. For further details on this role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy.
Apr 01, 2026
Full time
Service Advisor Basic £34k + £45k OTE Coulsdon Permanent, Full Time Monday to Friday (08 00) 1 in 3 Saturdays (08 00) Our client, based in the Coulsdon area has a new opportunity for an experienced Service Advisor. If you hold over 1 years worth of experience and you re looking for a new challenge this could be your next role in the Motor Trade! Apply with us today. Duties and Responsibilities include: Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking in vehicles for work to be carried out. Informing customers of the progress of their vehicle. Finalising the invoice on completion of required work. Cross selling customer repairs and parts. Your background & skill: 1-2 years experience as a Service Advisor within a main dealer Keyloop/Drive experience an advantage. Ability to work independently in a busy, pressured environment is essential. Technical skills and experience are essential. Well-presented and hold excellent interpersonal organisational skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If they get hired, we'll pay you for the recommendation. For further details on this role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy.
Service Advisor Franchised Motor Dealership - Salisbury Our client is looking for a Service Advisor to join the team at their Salisbury site. Salary: Basic 29,500 OTE 36,000 Driving Licence Required: Yes Hours 8am -6pm Monday - Friday 1 in 3 Saturday Mornings 42.5 hours per week The Role As a Service Advisor, you'll act as a key liaison between customers and the service department, ensuring all interactions are handled with professionalism, efficiency, and care. In this pivotal role, you'll support the Aftersales Manager in driving service department performance, overseeing daily operations, and helping to coach and motivate the team. You'll manage customer bookings, communicate service updates clearly, and identify opportunities to promote additional products and services. Working collaboratively with the workshop, parts, and sales teams, you'll help ensure a seamless and high-quality customer journey from start to finish. Requirements: Previous experience in a service advisor or senior customer service role (automotive essential) Excellent communication and administrative skills Ability to lead by example and support team development Full UK driving licence If this sounds like you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Apr 01, 2026
Full time
Service Advisor Franchised Motor Dealership - Salisbury Our client is looking for a Service Advisor to join the team at their Salisbury site. Salary: Basic 29,500 OTE 36,000 Driving Licence Required: Yes Hours 8am -6pm Monday - Friday 1 in 3 Saturday Mornings 42.5 hours per week The Role As a Service Advisor, you'll act as a key liaison between customers and the service department, ensuring all interactions are handled with professionalism, efficiency, and care. In this pivotal role, you'll support the Aftersales Manager in driving service department performance, overseeing daily operations, and helping to coach and motivate the team. You'll manage customer bookings, communicate service updates clearly, and identify opportunities to promote additional products and services. Working collaboratively with the workshop, parts, and sales teams, you'll help ensure a seamless and high-quality customer journey from start to finish. Requirements: Previous experience in a service advisor or senior customer service role (automotive essential) Excellent communication and administrative skills Ability to lead by example and support team development Full UK driving licence If this sounds like you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Role - Service Advisor/Service Receptionist Salary - £29,000 basic OTE £37,000 (Realistic) Location Trafford, Manchester Richard Abson Group are helping a prestige car dealership in Trafford, Manchester, to find them a quality Service Advisor / Service Receptionist. The business is a well-known and reputable dealer group in the area, working with several brands. They re offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information and providing progress updates on their vehicles. As well as sales of Service Plans, and additional services. Requirements to be considered for the role of Service Advisor / Service Receptionist: • At least 1 years experience in the same role or similar (within the main dealer network). • Enthusiasm and passionate about customer service and sales. • Use of Kerridge and 1Link (preferred). Salary and working hours: The business is offering a competitive basic salary of up to £29,000, with additional (uncapped) bonus' for hours sold, up/cross-sales, and service plan sales - earning £37,000 (Currently the team is overachieving). Working hours are Monday to Friday 8am-5/6pm and 1 in 3 Saturday mornings 8am-1pm. If this role is of interest to you then please APPLY NOW! Or contact Jake Jones at Richard Abson Group!
Apr 01, 2026
Full time
Role - Service Advisor/Service Receptionist Salary - £29,000 basic OTE £37,000 (Realistic) Location Trafford, Manchester Richard Abson Group are helping a prestige car dealership in Trafford, Manchester, to find them a quality Service Advisor / Service Receptionist. The business is a well-known and reputable dealer group in the area, working with several brands. They re offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information and providing progress updates on their vehicles. As well as sales of Service Plans, and additional services. Requirements to be considered for the role of Service Advisor / Service Receptionist: • At least 1 years experience in the same role or similar (within the main dealer network). • Enthusiasm and passionate about customer service and sales. • Use of Kerridge and 1Link (preferred). Salary and working hours: The business is offering a competitive basic salary of up to £29,000, with additional (uncapped) bonus' for hours sold, up/cross-sales, and service plan sales - earning £37,000 (Currently the team is overachieving). Working hours are Monday to Friday 8am-5/6pm and 1 in 3 Saturday mornings 8am-1pm. If this role is of interest to you then please APPLY NOW! Or contact Jake Jones at Richard Abson Group!
Clark James Recruitment are working with a Leading Estate Agency business. Our client is looking to recruit an Administrator/Sales Progressor to join the business to cover maternity for 12 months Role 12 month maternity cover role - Due to growth within the business there is potential that this role may become permanent however, this is not guaranteed. Previous administration experience is essential. Delivering exceptional service to our customers. Working closely with customers purchasing properties, Mortgage Advisors and Solicitors. Involvement in the sales process including the exchange and completion of properties. A strong involvement with the back-office administration. 30 - 35 hours per week, working over a 4 or 5 day week. Candidate Ideally previous experience working within an Estate Agency with an understanding of the Property sector, our client may consider an applicant from outside of the Property industry, however, please only apply if your cv demonstrates previous sales and administration experience. Must be able to demonstrate excellent communication, presentation and attention to detail. Excellent telephone manner. Excellent IT skills. Can do, positive attitude. A strong team player. Ability to meet deadlines and work in a fast-paced environment. Package Hourly rate - £12.71. 30 - 35 hours per week worked over a 4 or 5 day week.
Apr 01, 2026
Full time
Clark James Recruitment are working with a Leading Estate Agency business. Our client is looking to recruit an Administrator/Sales Progressor to join the business to cover maternity for 12 months Role 12 month maternity cover role - Due to growth within the business there is potential that this role may become permanent however, this is not guaranteed. Previous administration experience is essential. Delivering exceptional service to our customers. Working closely with customers purchasing properties, Mortgage Advisors and Solicitors. Involvement in the sales process including the exchange and completion of properties. A strong involvement with the back-office administration. 30 - 35 hours per week, working over a 4 or 5 day week. Candidate Ideally previous experience working within an Estate Agency with an understanding of the Property sector, our client may consider an applicant from outside of the Property industry, however, please only apply if your cv demonstrates previous sales and administration experience. Must be able to demonstrate excellent communication, presentation and attention to detail. Excellent telephone manner. Excellent IT skills. Can do, positive attitude. A strong team player. Ability to meet deadlines and work in a fast-paced environment. Package Hourly rate - £12.71. 30 - 35 hours per week worked over a 4 or 5 day week.
Automotive Service Advisor - Premium Brand Bristol (Bristol) 30,000 Basic Salary - 45,000 OTE /annum with bonusses is achievable, 1 in 4 Saturday morning rota. We are looking for an experienced Service Advisor for a Premium Brand Car Dealership in the Bristol area. A Customer Service Star who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Join a friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme. The successful Applicant Will have current or very recent experience working as a Main Dealer Service Advisor . Will have 2 Years Franchised Car Dealership Service Advisor Experience. Be well organised and have good communication skills. Have Kerridge Autoline / Pinnacle experience. Understand the importance of the EVHC process. Be focused on delivering a great customer experience. Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply. In addition to receiving a competitive salary , for the right candidate this position will offer: Industry leading package Bonus payments based upon your performance Access to Perks at Work discounts Car Scheme available Career progression If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Apr 01, 2026
Full time
Automotive Service Advisor - Premium Brand Bristol (Bristol) 30,000 Basic Salary - 45,000 OTE /annum with bonusses is achievable, 1 in 4 Saturday morning rota. We are looking for an experienced Service Advisor for a Premium Brand Car Dealership in the Bristol area. A Customer Service Star who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Join a friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme. The successful Applicant Will have current or very recent experience working as a Main Dealer Service Advisor . Will have 2 Years Franchised Car Dealership Service Advisor Experience. Be well organised and have good communication skills. Have Kerridge Autoline / Pinnacle experience. Understand the importance of the EVHC process. Be focused on delivering a great customer experience. Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply. In addition to receiving a competitive salary , for the right candidate this position will offer: Industry leading package Bonus payments based upon your performance Access to Perks at Work discounts Car Scheme available Career progression If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
This role has a starting salary of 27,634 per annum, based on a 36 hour working week. For working 14.4 hours per week, the pro rata salary is 11,053.60 per annum. We are excited to be recruiting a full time and a part time (2 days per week) MARAC (Multi-Agency Risk Assessment Conference) Administrator to join our fantastic team based at Woodhatch Place in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment? MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors. We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children, and who want to ensure that they receive timely support. Working as an integral part of the team you will protect and uphold the safety and security (including Health and Safety) of the service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection, as well as the rights of women and children experiencing domestic abuse. You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We're looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected. Key tasks you would undertake as part of this role include but are not limited to: Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary. Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives. Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress. Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to work with others to achieve objectives and provide excellent customer service Good written and oral communication skills with the ability to build sound relationships with staff and customers Understand the need for confidentiality Ability to prioritise and plan own workload in the context of conflicting priorities. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? What do you understand about the purpose and function of a MARAC? Describe a time you managed a large volume of sensitive or confidential information. How did you ensure accuracy and security? Describe your experience working within statutory organisations in a multi-agency context. How have you navigated the complexities of multi-agency collaboration, and can you provide an example of a successful outcome resulting from such collaboration? The job advert closes at 23:59 on 05/04/2026 with interviews planned for 23/03/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 01, 2026
Full time
This role has a starting salary of 27,634 per annum, based on a 36 hour working week. For working 14.4 hours per week, the pro rata salary is 11,053.60 per annum. We are excited to be recruiting a full time and a part time (2 days per week) MARAC (Multi-Agency Risk Assessment Conference) Administrator to join our fantastic team based at Woodhatch Place in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment? MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors. We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children, and who want to ensure that they receive timely support. Working as an integral part of the team you will protect and uphold the safety and security (including Health and Safety) of the service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection, as well as the rights of women and children experiencing domestic abuse. You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We're looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected. Key tasks you would undertake as part of this role include but are not limited to: Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary. Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives. Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress. Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to work with others to achieve objectives and provide excellent customer service Good written and oral communication skills with the ability to build sound relationships with staff and customers Understand the need for confidentiality Ability to prioritise and plan own workload in the context of conflicting priorities. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? What do you understand about the purpose and function of a MARAC? Describe a time you managed a large volume of sensitive or confidential information. How did you ensure accuracy and security? Describe your experience working within statutory organisations in a multi-agency context. How have you navigated the complexities of multi-agency collaboration, and can you provide an example of a successful outcome resulting from such collaboration? The job advert closes at 23:59 on 05/04/2026 with interviews planned for 23/03/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Job Title: Service Advisor (Motor Trade) Salary: 34,000 OTE 41,000 Location: Coulsdon Holt Recruitment are seeking an Automotive S ervice Advisor to join an established independent Dealership Group in the Coulsdon area. If you're passionate about the Motor Trade & customer service, we want to hear from you! What We Offer: Competitive Salary: Starting pay up to 34,000 basic with a bonus that can reach up to 41,000 per annum. Training and development: Full brand Accreditation which is recognised to be one of the best across the trade. Independently run & owned: One of the best family-run dealer Group's representing the brand in the country - honest communication and repairs on a wide variety of vehicles. What We're Looking For: A valid driving license . Customer Service experience in the Motor Trade - (1-2 years) Ready for a Change? Contact Eric Duxbury at Holt Recruitment today to find out more and take the next step in your career by replying below. He can tell you everything you need to know about your next move upwards in the Motor Trade. Lastly if your CV isn't up to speed, I can update it for the application. If you have some questions before applying - give me a shout! (url removed) / (phone number removed)
Apr 01, 2026
Full time
Job Title: Service Advisor (Motor Trade) Salary: 34,000 OTE 41,000 Location: Coulsdon Holt Recruitment are seeking an Automotive S ervice Advisor to join an established independent Dealership Group in the Coulsdon area. If you're passionate about the Motor Trade & customer service, we want to hear from you! What We Offer: Competitive Salary: Starting pay up to 34,000 basic with a bonus that can reach up to 41,000 per annum. Training and development: Full brand Accreditation which is recognised to be one of the best across the trade. Independently run & owned: One of the best family-run dealer Group's representing the brand in the country - honest communication and repairs on a wide variety of vehicles. What We're Looking For: A valid driving license . Customer Service experience in the Motor Trade - (1-2 years) Ready for a Change? Contact Eric Duxbury at Holt Recruitment today to find out more and take the next step in your career by replying below. He can tell you everything you need to know about your next move upwards in the Motor Trade. Lastly if your CV isn't up to speed, I can update it for the application. If you have some questions before applying - give me a shout! (url removed) / (phone number removed)
The Recruitment Solution
Trafford Park, Manchester
Service Advisors, Do you want to earn 35k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Manchester area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £35,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 01, 2026
Full time
Service Advisors, Do you want to earn 35k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Manchester area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £35,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Customer Service Advisor required at Birmingham City Council Your new company Hays are proud to be working with Birmingham City Council's Private Rented Services (PRS) Team, part of the Housing Division within City Operations. The PRS service plays a vital role in regulating and supporting the private rented sector across the city, helping ensure safe, compliant, and well managed housing for residents.Due to increased service demand, the team is expanding from four to six, creating an excellent opportunity for motivated administrators looking to join a high performing public service environment. Your new role As an Office Support Assistant, you will provide essential administrative and customer support to the PRS service. You'll work within a collaborative team, rotating duties to ensure smooth delivery of services. Key responsibilities include: - Providing daily duty telephone and email support to customers and stakeholders - Managing service requests and triaging enquiries to determine urgency and next steps - Supporting invoicing and other financial administration tasks - Monitoring shared inboxes and linking correspondence to case files - Producing routine letters, reports, and responses for service users and elected members - Carrying out desktop checks, background searches (e.g., Land Registry) and low level investigations - Inputting, checking, and retrieving information using systems such as Microsoft Office, Metastreet, Oracle, and M3 - Sending referrals and coordinating administrative workflows - Arranging and attending meetings, including minute taking - Assisting with data collation and statistical reporting - Offering general office support as required to ensure smooth service operation This is a primarily office-based role, working closely with colleagues and providing a consistent presence for service users and staff. What you'll need to succeed We are looking for someone who can confidently manage a varied workload in a fast-paced public service setting. You will demonstrate: - Strong communication skills-both written and verbal - Excellent customer service skills with the ability to listen, understand, and respond appropriately - Good IT proficiency, including Microsoft Office and the ability to accurately input and interpret data - Ability to prioritise, multitask, and meet deadlines - Strong attention to detail and confidence producing clear, accurate correspondence - Ability to work well within a team, supporting colleagues to meet shared goals - Awareness of housing legislation and the private rented sector (Desirable) - Understanding of equal opportunities and commitment to inclusive service delivery A Basic DBS check will be required for this role. What you'll get in return - Competitive hourly rate of £14.12 (inclusive of holiday pay)- Opportunity to join one of the UK's largest local authorities in a vital frontline housing service - Supportive and collaborative team environment - Experience within the Private Rented Services team-highly valuable for career progression in housing, customer services, or local government - Access to Hays support throughout your assignment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Seasonal
Customer Service Advisor required at Birmingham City Council Your new company Hays are proud to be working with Birmingham City Council's Private Rented Services (PRS) Team, part of the Housing Division within City Operations. The PRS service plays a vital role in regulating and supporting the private rented sector across the city, helping ensure safe, compliant, and well managed housing for residents.Due to increased service demand, the team is expanding from four to six, creating an excellent opportunity for motivated administrators looking to join a high performing public service environment. Your new role As an Office Support Assistant, you will provide essential administrative and customer support to the PRS service. You'll work within a collaborative team, rotating duties to ensure smooth delivery of services. Key responsibilities include: - Providing daily duty telephone and email support to customers and stakeholders - Managing service requests and triaging enquiries to determine urgency and next steps - Supporting invoicing and other financial administration tasks - Monitoring shared inboxes and linking correspondence to case files - Producing routine letters, reports, and responses for service users and elected members - Carrying out desktop checks, background searches (e.g., Land Registry) and low level investigations - Inputting, checking, and retrieving information using systems such as Microsoft Office, Metastreet, Oracle, and M3 - Sending referrals and coordinating administrative workflows - Arranging and attending meetings, including minute taking - Assisting with data collation and statistical reporting - Offering general office support as required to ensure smooth service operation This is a primarily office-based role, working closely with colleagues and providing a consistent presence for service users and staff. What you'll need to succeed We are looking for someone who can confidently manage a varied workload in a fast-paced public service setting. You will demonstrate: - Strong communication skills-both written and verbal - Excellent customer service skills with the ability to listen, understand, and respond appropriately - Good IT proficiency, including Microsoft Office and the ability to accurately input and interpret data - Ability to prioritise, multitask, and meet deadlines - Strong attention to detail and confidence producing clear, accurate correspondence - Ability to work well within a team, supporting colleagues to meet shared goals - Awareness of housing legislation and the private rented sector (Desirable) - Understanding of equal opportunities and commitment to inclusive service delivery A Basic DBS check will be required for this role. What you'll get in return - Competitive hourly rate of £14.12 (inclusive of holiday pay)- Opportunity to join one of the UK's largest local authorities in a vital frontline housing service - Supportive and collaborative team environment - Experience within the Private Rented Services team-highly valuable for career progression in housing, customer services, or local government - Access to Hays support throughout your assignment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sharp Consultancy are delighted to be partnering with an award-winning independent firm in Leeds as they look to recruit a Client Manager . The Role As a Client Manager, you will be responsible for managing a portfolio of clients, acting as their trusted advisor while ensuring high-quality service delivery. You will work closely with senior leadership and support the development of junior team members. In return, you will be joining one of the most ambitious firms in Yorkshire with a high performing and lovely team offering a vibrant and social working environment alongside a clear development pathway! Key responsibilities include: Managing a portfolio of clients across a range of industries. Acting as the main point of contact and building strong client relationships. Reviewing accounts, tax returns, and financial statements. Providing proactive business and tax advice. Identifying opportunities to add value to clients. Supporting and mentoring junior team members. Assisting partners with client strategy and practice growth. About You ACA or ACCA Qualified. Experience managing a portfolio within a practice environment. Strong technical knowledge of accounts and tax. Excellent communication and relationship-building skills. The ability to manage deadlines and multiple priorities. A proactive and client-focused approach. What's on Offer A starting salary up to £65,000 Flexible working 25 + 8 days annual leave (increasing with service) Free onsite parking Supportive and collaborative team culture Genuine career progression opportunities Exposure to a varied and interesting client base Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Apr 01, 2026
Full time
Sharp Consultancy are delighted to be partnering with an award-winning independent firm in Leeds as they look to recruit a Client Manager . The Role As a Client Manager, you will be responsible for managing a portfolio of clients, acting as their trusted advisor while ensuring high-quality service delivery. You will work closely with senior leadership and support the development of junior team members. In return, you will be joining one of the most ambitious firms in Yorkshire with a high performing and lovely team offering a vibrant and social working environment alongside a clear development pathway! Key responsibilities include: Managing a portfolio of clients across a range of industries. Acting as the main point of contact and building strong client relationships. Reviewing accounts, tax returns, and financial statements. Providing proactive business and tax advice. Identifying opportunities to add value to clients. Supporting and mentoring junior team members. Assisting partners with client strategy and practice growth. About You ACA or ACCA Qualified. Experience managing a portfolio within a practice environment. Strong technical knowledge of accounts and tax. Excellent communication and relationship-building skills. The ability to manage deadlines and multiple priorities. A proactive and client-focused approach. What's on Offer A starting salary up to £65,000 Flexible working 25 + 8 days annual leave (increasing with service) Free onsite parking Supportive and collaborative team culture Genuine career progression opportunities Exposure to a varied and interesting client base Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
High Profile Resourcing Ltd
Bloomsbury, Shropshire
Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV
Apr 01, 2026
Full time
Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV
