What we are after? A person to proactively and professionally, manage and grow local corporate sales opportunities and profitability through excellent customer Service. This is an office-based role and requires excellent commercial awareness, communication and relationship building skills. Sytner Group are the leading retail partner of BMW UK providing leading performance in the corporate sales sector. Our team of experts cover an extensive range of corporate business from broker sales channel to large end user. Due to record-breaking growth in 2023 and continuing in 2022 we are looking for a Corporate Sales Manager to drive new sales and greater relationships with local businesses throughout the Shrewsbury and surrounding area. Who we work with is everything to us, our relationships with customers and colleagues really matters. We love working with people who think like we do supporting and developing our local corporate community. Your day will involve combining fantastic customer service skills, commercial acumen, flair for sales, and your excellent coordination skills to help us achieve our ambitious growth plans for the business. What will I be doing? Typically, the job will involve developing and managing sales with businesses in your local area and ensuring delivery against sales targets. You will manage existing and create new relationships at your site. As well as growing these accounts, you'll identify other areas to develop new partnerships with. • You will coordinate the involvement of sales, marketing, pricing, operations and service delivery teams and use your relationship management and strong communication skills to meet and exceed targets. • Build a portfolio of strategic local corporate accounts and develop new relationships to identify and convert new business opportunities • Where required, lead and/or contribute to the winning of new customer accounts; including making presentations, engaging in negotiations, ensuring follow-up and production of necessary documentation • Manage the overall sales pipeline to ensuring achievement of annual sales targets • Contribute to the wider development of effective business strategies, priorities and market propositions, drawing on own knowledge, understanding and interpretation of local markets, competitors and end customers. • Contribute to the development and implementation of marketing strategies and initiatives designed to raise awareness and generate leads and new business opportunities • Comply with the required standards of sales excellence and best practice, operating effectiveness and efficiency, in line with all legal and regulatory requirements What makes Sytner Group a great place to work? Our people and our customers come before everything else and that will never change. Knowing we always do the best job and delivering a FAMOUS customer experience means everything to us. If you work for us, you will get the below and, so much more: • Company car • 25 days annual leave + bank holidays • A comprehensive and ongoing training programme • A flexible working approach • Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts • The support of a superb employee assistance programme What experience do I need? We are seeking a highly motivated individual to join our experienced team. You will be a dynamic salesperson who is responsible for the process from start to finish, who thrives in a target driven environment, with a strong drive to succeed. Ideally, you'll have experience of selling solutions via new car retail or a corporate background, you may have experience of working in a brokering environment. You may already be out in your local market doing this, or be looking for a move from a new car sales executive role and take the next step looking after local corporate sales. You will: • Have the right attitude, aptitude and appetite for what we do. • Excel in relationship building, influencing and negotiating, owing to your strong communication and interpersonal skills • Possess highly effective sales, communication and presentation skills • Demonstrate experience in the management of proposals and opportunity pipelines • Be highly methodical, having the ability to multi-task and prioritise while paying close attention to meeting targets • Naturally, you will have excellent attention to detail as you will be working with detailed proposals and CRM systems • Be reliable; There's something about being dependable that we all think matters Next Steps To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please keep in mind, successful candidates will be required to complete the relevant background checks as part of the recruitment process. We want to inspire everyone to see how important safety is and we expect the same from our people. And if you're on the same page as us about that and you've got the right skills, experience and attitude, you'll fit right in. Simple. We're all about diversity and inclusion and that means we want our people to be themselves. We're delighted to be an equal opportunities employer and that will never change!
Feb 27, 2026
Full time
What we are after? A person to proactively and professionally, manage and grow local corporate sales opportunities and profitability through excellent customer Service. This is an office-based role and requires excellent commercial awareness, communication and relationship building skills. Sytner Group are the leading retail partner of BMW UK providing leading performance in the corporate sales sector. Our team of experts cover an extensive range of corporate business from broker sales channel to large end user. Due to record-breaking growth in 2023 and continuing in 2022 we are looking for a Corporate Sales Manager to drive new sales and greater relationships with local businesses throughout the Shrewsbury and surrounding area. Who we work with is everything to us, our relationships with customers and colleagues really matters. We love working with people who think like we do supporting and developing our local corporate community. Your day will involve combining fantastic customer service skills, commercial acumen, flair for sales, and your excellent coordination skills to help us achieve our ambitious growth plans for the business. What will I be doing? Typically, the job will involve developing and managing sales with businesses in your local area and ensuring delivery against sales targets. You will manage existing and create new relationships at your site. As well as growing these accounts, you'll identify other areas to develop new partnerships with. • You will coordinate the involvement of sales, marketing, pricing, operations and service delivery teams and use your relationship management and strong communication skills to meet and exceed targets. • Build a portfolio of strategic local corporate accounts and develop new relationships to identify and convert new business opportunities • Where required, lead and/or contribute to the winning of new customer accounts; including making presentations, engaging in negotiations, ensuring follow-up and production of necessary documentation • Manage the overall sales pipeline to ensuring achievement of annual sales targets • Contribute to the wider development of effective business strategies, priorities and market propositions, drawing on own knowledge, understanding and interpretation of local markets, competitors and end customers. • Contribute to the development and implementation of marketing strategies and initiatives designed to raise awareness and generate leads and new business opportunities • Comply with the required standards of sales excellence and best practice, operating effectiveness and efficiency, in line with all legal and regulatory requirements What makes Sytner Group a great place to work? Our people and our customers come before everything else and that will never change. Knowing we always do the best job and delivering a FAMOUS customer experience means everything to us. If you work for us, you will get the below and, so much more: • Company car • 25 days annual leave + bank holidays • A comprehensive and ongoing training programme • A flexible working approach • Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts • The support of a superb employee assistance programme What experience do I need? We are seeking a highly motivated individual to join our experienced team. You will be a dynamic salesperson who is responsible for the process from start to finish, who thrives in a target driven environment, with a strong drive to succeed. Ideally, you'll have experience of selling solutions via new car retail or a corporate background, you may have experience of working in a brokering environment. You may already be out in your local market doing this, or be looking for a move from a new car sales executive role and take the next step looking after local corporate sales. You will: • Have the right attitude, aptitude and appetite for what we do. • Excel in relationship building, influencing and negotiating, owing to your strong communication and interpersonal skills • Possess highly effective sales, communication and presentation skills • Demonstrate experience in the management of proposals and opportunity pipelines • Be highly methodical, having the ability to multi-task and prioritise while paying close attention to meeting targets • Naturally, you will have excellent attention to detail as you will be working with detailed proposals and CRM systems • Be reliable; There's something about being dependable that we all think matters Next Steps To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please keep in mind, successful candidates will be required to complete the relevant background checks as part of the recruitment process. We want to inspire everyone to see how important safety is and we expect the same from our people. And if you're on the same page as us about that and you've got the right skills, experience and attitude, you'll fit right in. Simple. We're all about diversity and inclusion and that means we want our people to be themselves. We're delighted to be an equal opportunities employer and that will never change!
Are you ready to shape the future of urban living across PBSA, BTR, Co-Living and beyond? We're looking for a dynamic Real Estate Investment Analyst to join our high-performing Investment, Development & Planning (IDP) team. This is a unique opportunity to play a pivotal role in the Group's Acquisition and Divestment strategy, supporting transformational projects and unlocking value across a diverse portfolio. You'll be at the heart of our investment lifecycle, originating, underwriting, and executing deals that drive growth and maximise returns. From identifying new development opportunities to managing joint venture reporting and asset performance, your insights will directly influence strategic decisions and outcomes. What you'll be doing? You'll support the full investment lifecycle-from appraising acquisitions and identifying market opportunities to underwriting divestments and support in managing transactions. Your role will include compiling investment appraisals, coordinate key financial inputs, and supporting legal negotiations and marketing efforts. You'll also contribute to asset management and joint venture reporting, ensuring performance is tracked and optimised. Collaboration is key, as you'll engage with internal teams and external stakeholders, take ownership of projects, and help drive continuous improvement across the Group's strategic initiatives. What we're looking for We're looking for a commercially astute analyst with a genuine passion for real estate investment, someone who brings strong analytical capabilities and a proactive mindset to every challenge. Excellent communication and cashflow modelling skills and the ability to engage effectively with a wide range of stakeholders are essential, as is a collaborative spirit. The ideal candidate will be a team player who's eager to learn, grow, and make a meaningful impact within a dynamic and fast-paced environment. Why Choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), hybrid working arrangements, and discounted gym memberships. Wellbeing: Access to'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
Feb 27, 2026
Full time
Are you ready to shape the future of urban living across PBSA, BTR, Co-Living and beyond? We're looking for a dynamic Real Estate Investment Analyst to join our high-performing Investment, Development & Planning (IDP) team. This is a unique opportunity to play a pivotal role in the Group's Acquisition and Divestment strategy, supporting transformational projects and unlocking value across a diverse portfolio. You'll be at the heart of our investment lifecycle, originating, underwriting, and executing deals that drive growth and maximise returns. From identifying new development opportunities to managing joint venture reporting and asset performance, your insights will directly influence strategic decisions and outcomes. What you'll be doing? You'll support the full investment lifecycle-from appraising acquisitions and identifying market opportunities to underwriting divestments and support in managing transactions. Your role will include compiling investment appraisals, coordinate key financial inputs, and supporting legal negotiations and marketing efforts. You'll also contribute to asset management and joint venture reporting, ensuring performance is tracked and optimised. Collaboration is key, as you'll engage with internal teams and external stakeholders, take ownership of projects, and help drive continuous improvement across the Group's strategic initiatives. What we're looking for We're looking for a commercially astute analyst with a genuine passion for real estate investment, someone who brings strong analytical capabilities and a proactive mindset to every challenge. Excellent communication and cashflow modelling skills and the ability to engage effectively with a wide range of stakeholders are essential, as is a collaborative spirit. The ideal candidate will be a team player who's eager to learn, grow, and make a meaningful impact within a dynamic and fast-paced environment. Why Choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), hybrid working arrangements, and discounted gym memberships. Wellbeing: Access to'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
To lead on operational asset management for a portfolio of council land and buildings, sourcing, initiating, and driving value added asset management initiatives. Working towards strategic goals and objectives, provide transactional and technical services including managing landlord and tenant matters and leading on negotiations, assist with valuations, prepare key options appraisals to support either acquisition, disposal, or investment in assets to grow revenue and capital receipts through proactive asset management. To take responsibility for the preparation and implementation of the Council's asset management strategy and plan. To carry out surveys and valuations and to complete appropriate reports in connection with asset valuations, disposals and acquisitions, where appropriate for submission to Cabinet members or committees. To negotiate Heads of Terms for new leases, lease renewals and rent reviews with relevant external professionals. To monitor the Council's assets in order to maximize the return on investment by developing, maintaining, ensuring compliance with statutory duties and disposing of them strategically. To provide specialist consultancy advice and analytical judgement from extensive experience to service departments and general valuation advice applicable to a mixed commercial portfolio. To manage and operate the corporate Asset Management System, ensuring data is accurate and up-to-date, reviewing and updating of all property information, data extraction and the production of management information and other reports. To lead with the acquisition and the disposal of land and property interests, and responsible for undertaking full due diligence on disposals, acquisitions and other property transactions. To provide valuations advice and assist with the commissioning and preparation of the Council's capital assets valuations. To provide expert property advice on property and regeneration related matters to the Strategic Head of Property and Commercial Services, Chief Officers and Members. If you are interested in this role please send your updated CV in the first instance.
Feb 27, 2026
Seasonal
To lead on operational asset management for a portfolio of council land and buildings, sourcing, initiating, and driving value added asset management initiatives. Working towards strategic goals and objectives, provide transactional and technical services including managing landlord and tenant matters and leading on negotiations, assist with valuations, prepare key options appraisals to support either acquisition, disposal, or investment in assets to grow revenue and capital receipts through proactive asset management. To take responsibility for the preparation and implementation of the Council's asset management strategy and plan. To carry out surveys and valuations and to complete appropriate reports in connection with asset valuations, disposals and acquisitions, where appropriate for submission to Cabinet members or committees. To negotiate Heads of Terms for new leases, lease renewals and rent reviews with relevant external professionals. To monitor the Council's assets in order to maximize the return on investment by developing, maintaining, ensuring compliance with statutory duties and disposing of them strategically. To provide specialist consultancy advice and analytical judgement from extensive experience to service departments and general valuation advice applicable to a mixed commercial portfolio. To manage and operate the corporate Asset Management System, ensuring data is accurate and up-to-date, reviewing and updating of all property information, data extraction and the production of management information and other reports. To lead with the acquisition and the disposal of land and property interests, and responsible for undertaking full due diligence on disposals, acquisitions and other property transactions. To provide valuations advice and assist with the commissioning and preparation of the Council's capital assets valuations. To provide expert property advice on property and regeneration related matters to the Strategic Head of Property and Commercial Services, Chief Officers and Members. If you are interested in this role please send your updated CV in the first instance.
Service Care Solutions - Construction
Wokingham, Berkshire
A client within the Public Sector based in Berkshire is currently recruiting for a Asset Management Surveyor to join their Property and Commercial Services Team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a corporate asset management environment . The Role Key purpose of the role: To lead on operational asset management for a diverse portfolio of council land and buildings, sourcing, initiating, and driving value-added asset management initiatives. The role will support strategic goals and objectives by delivering transactional and technical property services, maximising revenue and capital receipts through proactive asset management. Key responsibilities will include but not be limited to: • Preparing and implementing the Council's Asset Management Strategy and Plan.• Leading on landlord and tenant matters including negotiating Heads of Terms for new leases, renewals, and rent reviews.• Undertaking valuations, surveys, and preparing reports relating to acquisitions, disposals, and capital asset valuations.• Leading on the acquisition and disposal of land and property interests, undertaking full due diligence.• Managing and maintaining the corporate Asset Management System, ensuring data accuracy and producing management reports. The Candidate To be considered for this role you will require:• MRICS qualified (Member of the Royal Institution of Chartered Surveyors) or working towards accreditation.• A RICS-accredited degree in Estate Management, Real Estate, or equivalent.• Proven experience in asset management and valuation within a local authority or public sector environment.The below skills would be beneficial for the role:• Strong negotiation and stakeholder management skills.• Experience managing mixed commercial property portfolios.• Ability to prepare option appraisals and provide strategic property advice.The client is looking to move quickly with this role and as such are offering £550 per day Umbrella LTD Inside IR35 (approx. £475 per hour PAYE ). How to Apply If this position sounds of interest, email a copy of your up-to-date CV to .uk or call Amelia at Service Care Construction on to discuss the vacancy in more detail.Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region. Referral Bonus If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
Feb 27, 2026
Contractor
A client within the Public Sector based in Berkshire is currently recruiting for a Asset Management Surveyor to join their Property and Commercial Services Team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a corporate asset management environment . The Role Key purpose of the role: To lead on operational asset management for a diverse portfolio of council land and buildings, sourcing, initiating, and driving value-added asset management initiatives. The role will support strategic goals and objectives by delivering transactional and technical property services, maximising revenue and capital receipts through proactive asset management. Key responsibilities will include but not be limited to: • Preparing and implementing the Council's Asset Management Strategy and Plan.• Leading on landlord and tenant matters including negotiating Heads of Terms for new leases, renewals, and rent reviews.• Undertaking valuations, surveys, and preparing reports relating to acquisitions, disposals, and capital asset valuations.• Leading on the acquisition and disposal of land and property interests, undertaking full due diligence.• Managing and maintaining the corporate Asset Management System, ensuring data accuracy and producing management reports. The Candidate To be considered for this role you will require:• MRICS qualified (Member of the Royal Institution of Chartered Surveyors) or working towards accreditation.• A RICS-accredited degree in Estate Management, Real Estate, or equivalent.• Proven experience in asset management and valuation within a local authority or public sector environment.The below skills would be beneficial for the role:• Strong negotiation and stakeholder management skills.• Experience managing mixed commercial property portfolios.• Ability to prepare option appraisals and provide strategic property advice.The client is looking to move quickly with this role and as such are offering £550 per day Umbrella LTD Inside IR35 (approx. £475 per hour PAYE ). How to Apply If this position sounds of interest, email a copy of your up-to-date CV to .uk or call Amelia at Service Care Construction on to discuss the vacancy in more detail.Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region. Referral Bonus If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
Facility Manager Vacancy Full-Time - Permanent - 35 Hours per Week (including occ. evenings & weekends as required) Are you a hands-on facilities professional who thrives on making things happen but also loves contributing ideas, shaping strategy and bringing a vision to life? We re looking for an ambitious and proactive Facilities Manager to lead the operational excellence of a high-profile football stadium and community hub in Sussex. This is far more than a maintenance role it s an opportunity to take ownership of a vibrant venue, influence its future development, and help create an outstanding experience for every player, club, and community member who walks through the gates. The Opportunity This is an exciting time to step into a role where you can truly make your mark. You ll be responsible for creating a first-class football environment - safe, welcoming, professionally run and forward-thinking. You ll oversee day-to-day operations while also leading improvement projects, upgrades, refurbishments and long-term capital planning. You ll build strong, collaborative relationships with clubs, leagues, schools, community groups and commercial partners, ensuring the facility is both operationally excellent and strategically aligned for future growth. We re seeking someone who: Is hands-on and operationally strong, with experience running or developing sports or leisure facilities Brings fresh ideas and commercial awareness Can contribute to the wider vision of the organisation Is confident helping to shape plans and then rolling up their sleeves to implement them Takes pride in high standards, safety, presentation and customer experience Is flexible and comfortable working evenings and weekends when required This role reports directly to the Chief Executive, offering real visibility and the opportunity to influence at senior level. What You ll Be Doing Leading all aspects of stadium and site operations Managing facility improvement projects and future development plans Ensuring health, safety and safeguarding standards are upheld Building excellent stakeholder relationships across the football and local community Supporting wider strategic initiatives and contributing ideas for growth and sustainability Creating a welcoming, professional environment that reflects the ambition of the organisation What s on Offer Up to 25 days annual leave Workplace Pension Scheme Health Scheme Employee Assistance Programme Personal Accident Policy Flexible working arrangements Personal development budgets and a genuine commitment to career progression Long service awards Free Nike staff uniform annually Access to FA Cup Final & England tickets at Wembley Multi-faith prayer room Additional leave after 5 and 10 years service Safeguarding & Compliance This role is subject to an enhanced DBS check through The FA DBS process. We are committed to safeguarding children and adults at risk and expect all colleagues to share this commitment. If you re looking for a role where you can combine operational delivery with strategic input - and play a key part in developing a thriving football and community venue - we d love to hear from you. This is your chance to step into a role with impact, autonomy and the opportunity to shape something special. If the above sounds like you and you have been in a similar role with transferable skills and experience, don't hesitate to apply now. Unfortunately, due to volume, we are unable to respond to unsuccessful applications.
Feb 27, 2026
Full time
Facility Manager Vacancy Full-Time - Permanent - 35 Hours per Week (including occ. evenings & weekends as required) Are you a hands-on facilities professional who thrives on making things happen but also loves contributing ideas, shaping strategy and bringing a vision to life? We re looking for an ambitious and proactive Facilities Manager to lead the operational excellence of a high-profile football stadium and community hub in Sussex. This is far more than a maintenance role it s an opportunity to take ownership of a vibrant venue, influence its future development, and help create an outstanding experience for every player, club, and community member who walks through the gates. The Opportunity This is an exciting time to step into a role where you can truly make your mark. You ll be responsible for creating a first-class football environment - safe, welcoming, professionally run and forward-thinking. You ll oversee day-to-day operations while also leading improvement projects, upgrades, refurbishments and long-term capital planning. You ll build strong, collaborative relationships with clubs, leagues, schools, community groups and commercial partners, ensuring the facility is both operationally excellent and strategically aligned for future growth. We re seeking someone who: Is hands-on and operationally strong, with experience running or developing sports or leisure facilities Brings fresh ideas and commercial awareness Can contribute to the wider vision of the organisation Is confident helping to shape plans and then rolling up their sleeves to implement them Takes pride in high standards, safety, presentation and customer experience Is flexible and comfortable working evenings and weekends when required This role reports directly to the Chief Executive, offering real visibility and the opportunity to influence at senior level. What You ll Be Doing Leading all aspects of stadium and site operations Managing facility improvement projects and future development plans Ensuring health, safety and safeguarding standards are upheld Building excellent stakeholder relationships across the football and local community Supporting wider strategic initiatives and contributing ideas for growth and sustainability Creating a welcoming, professional environment that reflects the ambition of the organisation What s on Offer Up to 25 days annual leave Workplace Pension Scheme Health Scheme Employee Assistance Programme Personal Accident Policy Flexible working arrangements Personal development budgets and a genuine commitment to career progression Long service awards Free Nike staff uniform annually Access to FA Cup Final & England tickets at Wembley Multi-faith prayer room Additional leave after 5 and 10 years service Safeguarding & Compliance This role is subject to an enhanced DBS check through The FA DBS process. We are committed to safeguarding children and adults at risk and expect all colleagues to share this commitment. If you re looking for a role where you can combine operational delivery with strategic input - and play a key part in developing a thriving football and community venue - we d love to hear from you. This is your chance to step into a role with impact, autonomy and the opportunity to shape something special. If the above sounds like you and you have been in a similar role with transferable skills and experience, don't hesitate to apply now. Unfortunately, due to volume, we are unable to respond to unsuccessful applications.
BRITISH BOARD OF FILM CLASSIFICATION
City Of Westminster, London
Head of Communications (BBFC) Reports to: Director of Communications and Public Affairs About us The British Board of Film Classification (BBFC) is an independent, not-for-profit organisation and the UK's authority on age ratings for films and digital content. Our mission is to empower audiences, especially parents, to make informed decisions about what their families watch. We are at the forefront of regulatory policy, advocating for the protection of children in an evolving digital landscape. Role purpose Reporting to the Director of Communications and Public Affairs, the Head of Communications will take a lead on all communications activity, ensuring alignment between strategic objectives and day-to-day delivery. The postholder must be credible at a senior level, able to develop and maintain a wide network of communications stakeholders, and act as a trusted advisor to leadership. This role serves as the bridge between long-term strategy and operational execution, shaping messaging, strengthening relationships, and safeguarding the BBFC's trusted public profile. Key responsibilities: Work closely with the Director of Communications and Public Affairs to translate strategic priorities into actionable, high-impact communications plans and campaigns. Develop and implement a global communications strategy that strengthens BBFC's reputation and creates new opportunities. Lead major campaigns and strategic initiatives, ensuring they are aligned with organisational purpose and deliver measurable impact. Monitor and interpret media, policy and cultural trends, advising the Director and senior leadership on emerging risks, public sentiment and opportunities for positioning. Lead, inspire and develop the Communications team, fostering a positive, engaged and high-performing culture. Line management responsibility for the Communications and Content Manager Set clear objectives, manage workflow, allocate resources effectively and build team capability. Serve as a trusted advisor to senior leadership, supporting executive communications, media coaching and strategic decision-making. Collaborate with colleagues across Policy, Education, Compliance, Product and Growth to ensure alignment and amplify organisational priorities. Act as a senior spokesperson for the BBFC when delegated by the Director. Oversee media relations, maintaining strong relationships with journalists, editors and key influencers. Lead crisis and issues management, including scenario planning, rapid-response protocols and decisive handling of sensitive or high-risk situations. Oversee the production and delivery of all communications assets, including speeches, press releases, reports, events, videos, social media content and website articles. Ensure consistent messaging across press, digital channels, internal communications and stakeholder engagement. Identify and oversee opportunities for collaboration with partner organisations, associations and sector groups to enhance visibility and influence. Drive internal and external communications that support organisational goals and inspire staff engagement. Ensure governance, compliance and brand integrity across all communications and public affairs activity. Work with the Director of Communications and Public Affairs to manage communications budgets, prioritising resources effectively. Deliver regular reporting on communications performance, impact and ROI. Person Specification Essential: Demonstrable experience of operating as a senior communications leader, providing expert strategic counsel on reputational risk and media engagement to C-suite or Board-level stakeholders A robust track record of successfully leading, designing, and executing complex, multi-channel communications strategies for a high-profile or similarly complex organisation Proven ability to lead strategic PR, marketing and communications functions in complex, multi-stakeholder environments. Strong understanding of brand management, digital communications and audience engagement Demonstrated experience in managing media relations, crisis communications and stakeholder engagement at senior levels. Excellent written and verbal communication and storytelling skills, with confidence as a spokesperson when needed. Experience leading teams Strong strategic thinking, with the ability to translate long-term vision into operational delivery Ability to influence and collaborate effectively with executive leadership. Flexibility to work out-of-hours during major announcements or peak demand periods. What We Offer: Salary: £65,000 Hybrid working (a minimum two days in London office per week ) 25 days holiday per full year (increasing by one day each year to a maximum 30 days) Group personal pension plan Non-contributory life assurance Employee assistance support Opportunity to influence the future of media regulation in the UK and protect children from harmful content. Be part of a dynamic, forward-thinking organisation at the forefront of film and digital content regulation. A supportive and inclusive work environment that values diversity and promotes professional development.
Feb 27, 2026
Full time
Head of Communications (BBFC) Reports to: Director of Communications and Public Affairs About us The British Board of Film Classification (BBFC) is an independent, not-for-profit organisation and the UK's authority on age ratings for films and digital content. Our mission is to empower audiences, especially parents, to make informed decisions about what their families watch. We are at the forefront of regulatory policy, advocating for the protection of children in an evolving digital landscape. Role purpose Reporting to the Director of Communications and Public Affairs, the Head of Communications will take a lead on all communications activity, ensuring alignment between strategic objectives and day-to-day delivery. The postholder must be credible at a senior level, able to develop and maintain a wide network of communications stakeholders, and act as a trusted advisor to leadership. This role serves as the bridge between long-term strategy and operational execution, shaping messaging, strengthening relationships, and safeguarding the BBFC's trusted public profile. Key responsibilities: Work closely with the Director of Communications and Public Affairs to translate strategic priorities into actionable, high-impact communications plans and campaigns. Develop and implement a global communications strategy that strengthens BBFC's reputation and creates new opportunities. Lead major campaigns and strategic initiatives, ensuring they are aligned with organisational purpose and deliver measurable impact. Monitor and interpret media, policy and cultural trends, advising the Director and senior leadership on emerging risks, public sentiment and opportunities for positioning. Lead, inspire and develop the Communications team, fostering a positive, engaged and high-performing culture. Line management responsibility for the Communications and Content Manager Set clear objectives, manage workflow, allocate resources effectively and build team capability. Serve as a trusted advisor to senior leadership, supporting executive communications, media coaching and strategic decision-making. Collaborate with colleagues across Policy, Education, Compliance, Product and Growth to ensure alignment and amplify organisational priorities. Act as a senior spokesperson for the BBFC when delegated by the Director. Oversee media relations, maintaining strong relationships with journalists, editors and key influencers. Lead crisis and issues management, including scenario planning, rapid-response protocols and decisive handling of sensitive or high-risk situations. Oversee the production and delivery of all communications assets, including speeches, press releases, reports, events, videos, social media content and website articles. Ensure consistent messaging across press, digital channels, internal communications and stakeholder engagement. Identify and oversee opportunities for collaboration with partner organisations, associations and sector groups to enhance visibility and influence. Drive internal and external communications that support organisational goals and inspire staff engagement. Ensure governance, compliance and brand integrity across all communications and public affairs activity. Work with the Director of Communications and Public Affairs to manage communications budgets, prioritising resources effectively. Deliver regular reporting on communications performance, impact and ROI. Person Specification Essential: Demonstrable experience of operating as a senior communications leader, providing expert strategic counsel on reputational risk and media engagement to C-suite or Board-level stakeholders A robust track record of successfully leading, designing, and executing complex, multi-channel communications strategies for a high-profile or similarly complex organisation Proven ability to lead strategic PR, marketing and communications functions in complex, multi-stakeholder environments. Strong understanding of brand management, digital communications and audience engagement Demonstrated experience in managing media relations, crisis communications and stakeholder engagement at senior levels. Excellent written and verbal communication and storytelling skills, with confidence as a spokesperson when needed. Experience leading teams Strong strategic thinking, with the ability to translate long-term vision into operational delivery Ability to influence and collaborate effectively with executive leadership. Flexibility to work out-of-hours during major announcements or peak demand periods. What We Offer: Salary: £65,000 Hybrid working (a minimum two days in London office per week ) 25 days holiday per full year (increasing by one day each year to a maximum 30 days) Group personal pension plan Non-contributory life assurance Employee assistance support Opportunity to influence the future of media regulation in the UK and protect children from harmful content. Be part of a dynamic, forward-thinking organisation at the forefront of film and digital content regulation. A supportive and inclusive work environment that values diversity and promotes professional development.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Sales Manager (Maternity Cover) This is a hands-on sales leadership role with responsibility for maximizing revenue from weddings and social occasions, while also driving new business from the local corporate market and retaining and growing existing Conference & Events (C&E) accounts. You will bring a strong understanding of key market segments and clients, with a clear focus on optimizing conversion, driving revenue, and achieving agreed financial targets. Working closely with the events planning team, you will lead the delivery of effective sales strategies, ensuring venue KPIs, sales objectives, and profitability targets are consistently met. This role operates on a 50:50 split between proactive and reactive sales activity, combining strategic business development with high-quality enquiry management. Who You Are Highly competent in C&E sales processes and revenue management Proven experience in wedding and social occasions sales, with strong enquiry management and conversion performance Able to maximize revenue opportunities and develop strong partnerships with wedding planners and industry contacts to raise the venue's profile An effective people manager, able to motivate, organize, and develop a small sales team Confident communicator who builds positive working relationships across teams and with clients Outgoing and personable, with a genuine enjoyment of social interaction Experienced in producing high-quality proposals with excellent attention to detail Fully confident in delivering venue showrounds and customer appointments Proactive, driven, and ambitious, with confidence in decision-making Self-motivated with a strong focus on achieving and exceeding sales targets Competent in database management and Microsoft 365 Thorough, organized, and professional in approach Excellent customer service and communication skills Confident in proactive telesales and rebooking calls A collaborative team player and key member of the venue's management team What You Will Be Doing Delivering the overall C&E sales and marketing strategy for the venue Owning and driving the wedding sales strategy Identifying opportunities for C&E sales growth and working collaboratively to implement new initiatives Conducting proactive sales activity to secure new business and retain existing accounts, including targeted telesales, showrounds, and appointments Maintaining strong awareness of competitor activity and taking a proactive, creative approach to staying ahead of the market Representing the venue at networking events, fam trips, wedding showcases, and fairs Managing reactive sales activity, including handling enquiries and producing compelling proposals within agreed response times Effective diary management, including internal client bookings Following up enquiries and proposals and arranging site inspections to drive conversion Achieving agreed sales targets through strong conversion performance Leading daily, weekly, and monthly sales meetings, including weekly forecasts and monthly reviews Ensuring all promotions are effectively implemented and demonstrate return on investment Participating in central sales campaigns and initiatives Producing accurate sales reports and forecasts with clear proactive plans for future months Monitoring team performance, conversion rates, and venue standards, including exceeding mystery shopper benchmarks Managing the day-to-day performance of the onsite Event Planner, including regular 1:1s, training, and development plans Demonstrating a consistent "can do" and solutions-focused approach Key Responsibilities Achievement of the C&E sales budget Delivery of the wedding sales strategy Ownership of the venue's sales and marketing plan Management of marketing and promotional activity, ensuring all websites and online listings are up to date and on brand Management and delivery of local corporate account plans (in collaboration with the BDM) Oversight of both proactive and reactive sales activity, including internal bookings Production of accurate sales reports and forecasts and delivery of venue performance standards Management of the onsite C&E Event Planner Ongoing communication with the central sales team and Head of Business Development Experience Required Previous experience within hospitality sales Minimum of 2 years' experience in a similar role Strong working knowledge of key market segments, particularly weddings Awareness of local, national, and global wedding industry trends Good working knowledge of sales systems and Microsoft 365 Proven experience managing and developing a team to achieve and exceed targets Excellent written and verbal communication skills Strong commercial awareness with an understanding of the relationship between sales and profitability About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities
Feb 27, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Sales Manager (Maternity Cover) This is a hands-on sales leadership role with responsibility for maximizing revenue from weddings and social occasions, while also driving new business from the local corporate market and retaining and growing existing Conference & Events (C&E) accounts. You will bring a strong understanding of key market segments and clients, with a clear focus on optimizing conversion, driving revenue, and achieving agreed financial targets. Working closely with the events planning team, you will lead the delivery of effective sales strategies, ensuring venue KPIs, sales objectives, and profitability targets are consistently met. This role operates on a 50:50 split between proactive and reactive sales activity, combining strategic business development with high-quality enquiry management. Who You Are Highly competent in C&E sales processes and revenue management Proven experience in wedding and social occasions sales, with strong enquiry management and conversion performance Able to maximize revenue opportunities and develop strong partnerships with wedding planners and industry contacts to raise the venue's profile An effective people manager, able to motivate, organize, and develop a small sales team Confident communicator who builds positive working relationships across teams and with clients Outgoing and personable, with a genuine enjoyment of social interaction Experienced in producing high-quality proposals with excellent attention to detail Fully confident in delivering venue showrounds and customer appointments Proactive, driven, and ambitious, with confidence in decision-making Self-motivated with a strong focus on achieving and exceeding sales targets Competent in database management and Microsoft 365 Thorough, organized, and professional in approach Excellent customer service and communication skills Confident in proactive telesales and rebooking calls A collaborative team player and key member of the venue's management team What You Will Be Doing Delivering the overall C&E sales and marketing strategy for the venue Owning and driving the wedding sales strategy Identifying opportunities for C&E sales growth and working collaboratively to implement new initiatives Conducting proactive sales activity to secure new business and retain existing accounts, including targeted telesales, showrounds, and appointments Maintaining strong awareness of competitor activity and taking a proactive, creative approach to staying ahead of the market Representing the venue at networking events, fam trips, wedding showcases, and fairs Managing reactive sales activity, including handling enquiries and producing compelling proposals within agreed response times Effective diary management, including internal client bookings Following up enquiries and proposals and arranging site inspections to drive conversion Achieving agreed sales targets through strong conversion performance Leading daily, weekly, and monthly sales meetings, including weekly forecasts and monthly reviews Ensuring all promotions are effectively implemented and demonstrate return on investment Participating in central sales campaigns and initiatives Producing accurate sales reports and forecasts with clear proactive plans for future months Monitoring team performance, conversion rates, and venue standards, including exceeding mystery shopper benchmarks Managing the day-to-day performance of the onsite Event Planner, including regular 1:1s, training, and development plans Demonstrating a consistent "can do" and solutions-focused approach Key Responsibilities Achievement of the C&E sales budget Delivery of the wedding sales strategy Ownership of the venue's sales and marketing plan Management of marketing and promotional activity, ensuring all websites and online listings are up to date and on brand Management and delivery of local corporate account plans (in collaboration with the BDM) Oversight of both proactive and reactive sales activity, including internal bookings Production of accurate sales reports and forecasts and delivery of venue performance standards Management of the onsite C&E Event Planner Ongoing communication with the central sales team and Head of Business Development Experience Required Previous experience within hospitality sales Minimum of 2 years' experience in a similar role Strong working knowledge of key market segments, particularly weddings Awareness of local, national, and global wedding industry trends Good working knowledge of sales systems and Microsoft 365 Proven experience managing and developing a team to achieve and exceed targets Excellent written and verbal communication skills Strong commercial awareness with an understanding of the relationship between sales and profitability About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities
Career Area: Supply Chain and Logistics Compensation Grade: 21 Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: Logistics Engineer Salary: £35,119 + Dependent Upon Experience Location: Springvale, Belfast Benefits: 25 days annual leave plus bank holidays Up to 10% bonus Contributory pension scheme - Caterpillar will double the employee's contribution up to 6% Contributory share scheme - Caterpillar will match 50% of the employee's contribution. Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. Caterpillar is a world leader in energy and transportation, construction and mining equipment-creating innovative, cutting-edge products and services that help our customers build the world around us. With that level of impact comes the platformto care for the world, we work in. That's why we lead sustainable green initiatives to preserve the environment,help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.At the Caterpillar Springvale facility, we are responsible for the assembly of drivetrain components. The team includes Supply Chain, Manufacturing Engineering, Quality Engineering, Environmental Health and Safety, and Operations Managers who align to deliver improved safety, quality, velocity and cost to our business partners. The Opportunity We have an exciting opportunity to join our LPSD team based in Springvale, Belfast. Working with others across our organisation, you would be directly involved and at the heart of our business, participating on strategic projects driving continuous improvement, efficiency gain and cost reduction. What You Will Do The Logistics Engineer will be responsible for supporting the design and implementation of all related logistics processes, machinery & equipment, storage concepts, Point of Use Design among other processes for our Integrated Logistics projects. Duties will include: Design and implement successful logistics solutions, utilizing technical and soft skills. Data purification & analysis Warehouse storage design & manufacturing point-of-use (POU) design Machinery & equipment design and procurement Workforce & equipment planning Logistics process design Implementing and sustaining significant improvements in internal logistics Analysing material flow, creating process maps, and warehouse layout designs Work with manufacturing engineers to trial new concepts of material delivery Work with quality assurance to maximise handling efficiency whilst maintaining product qualityWe are looking for talented, ambitious people from various backgrounds who are interested in setting out on the road to success. What You Will Have Accountability: Understanding the importance of taking personal responsibility; ability to take personal responsibility for assignments, decisions and results, and focus on activities that have the greatest impact on meeting work commitments. Level Basic Understanding Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Level Basic Understanding Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Basic Understanding Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. Level Basic Understanding Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Level Working Knowledge Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products. Level Basic Understanding Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Basic Understanding Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Basic Understanding What You Will Get From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company. Starting your Career with Caterpillar will set you up for success in the future, helping you to learn from, and play a significant role with the best in industry.Whatever your goal - the career you want, crucial work skills, strong relationships, or new technologies - Our work is powered by our people. NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.This position requires working onsite five days a week. Posting Dates: February 17, 2026 - March 3, 2026 The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting
Feb 27, 2026
Full time
Career Area: Supply Chain and Logistics Compensation Grade: 21 Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: Logistics Engineer Salary: £35,119 + Dependent Upon Experience Location: Springvale, Belfast Benefits: 25 days annual leave plus bank holidays Up to 10% bonus Contributory pension scheme - Caterpillar will double the employee's contribution up to 6% Contributory share scheme - Caterpillar will match 50% of the employee's contribution. Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. Caterpillar is a world leader in energy and transportation, construction and mining equipment-creating innovative, cutting-edge products and services that help our customers build the world around us. With that level of impact comes the platformto care for the world, we work in. That's why we lead sustainable green initiatives to preserve the environment,help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.At the Caterpillar Springvale facility, we are responsible for the assembly of drivetrain components. The team includes Supply Chain, Manufacturing Engineering, Quality Engineering, Environmental Health and Safety, and Operations Managers who align to deliver improved safety, quality, velocity and cost to our business partners. The Opportunity We have an exciting opportunity to join our LPSD team based in Springvale, Belfast. Working with others across our organisation, you would be directly involved and at the heart of our business, participating on strategic projects driving continuous improvement, efficiency gain and cost reduction. What You Will Do The Logistics Engineer will be responsible for supporting the design and implementation of all related logistics processes, machinery & equipment, storage concepts, Point of Use Design among other processes for our Integrated Logistics projects. Duties will include: Design and implement successful logistics solutions, utilizing technical and soft skills. Data purification & analysis Warehouse storage design & manufacturing point-of-use (POU) design Machinery & equipment design and procurement Workforce & equipment planning Logistics process design Implementing and sustaining significant improvements in internal logistics Analysing material flow, creating process maps, and warehouse layout designs Work with manufacturing engineers to trial new concepts of material delivery Work with quality assurance to maximise handling efficiency whilst maintaining product qualityWe are looking for talented, ambitious people from various backgrounds who are interested in setting out on the road to success. What You Will Have Accountability: Understanding the importance of taking personal responsibility; ability to take personal responsibility for assignments, decisions and results, and focus on activities that have the greatest impact on meeting work commitments. Level Basic Understanding Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Level Basic Understanding Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Basic Understanding Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. Level Basic Understanding Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Level Working Knowledge Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products. Level Basic Understanding Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Basic Understanding Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Basic Understanding What You Will Get From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company. Starting your Career with Caterpillar will set you up for success in the future, helping you to learn from, and play a significant role with the best in industry.Whatever your goal - the career you want, crucial work skills, strong relationships, or new technologies - Our work is powered by our people. NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.This position requires working onsite five days a week. Posting Dates: February 17, 2026 - March 3, 2026 The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Feb 26, 2026
Full time
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Head of Sales FMCG / Consumer Goods Location: Manchester (Trafford Park) 4 days on-site, 1 flexible Salary: Competitive, dependent on experience Excellent Benefits Are you a dynamic, hands-on sales leader with a proven track record in FMCG or fast-moving consumer goods? A thriving, multi-site organisation is seeking a Head of Sales to lead and develop their Account Management and Telesales teams, driving sustainable sales growth, operational excellence, and team performance. This senior operational leadership role will also provide oversight of a direct-to-consumer division, ensuring strong alignment across the wider sales operation. What You ll Do: Lead, coach, and develop a high-performing team of Account Managers, creating clear development pathways and driving accountability. Oversee daily sales operations, pipeline management, and customer engagement, ensuring targets are consistently met. Own CRM integration and adoption, standardising reporting and enabling actionable customer insights. Streamline processes, implement sales tools, and improve operational efficiency across teams. Contribute strategically to route-to-market planning, channel priorities, and commercial initiatives. Spend dedicated time across multiple sites to maintain continuity, alignment, and team engagement. About You: Proven leadership of multi-site sales teams in FMCG, consumer goods, or fast-paced commercial environments. Strong people development and coaching skills, with experience driving high-performance cultures. Track record of implementing process improvements, operational discipline, and structured performance management. Experienced in CRM systems (Salesforce, Power BI, or similar) with a focus on adoption and reporting. Highly organised, results-driven, and able to manage multiple priorities across hybrid teams. Why This Role: Shape and lead a well-structured, high-performing sales team. Deliver measurable growth through targeted customer development and maximised distribution. Work across dynamic, multi-site teams with clear accountability and KPIs. Competitive benefits package including pension, salary sacrifice, cycle to work, annual leave enhancements, and employee discounts. If you re an ambitious sales leader with FMCG experience, looking to take your career to the next level in a hands-on operational role, we would love to hear from you.
Feb 26, 2026
Full time
Head of Sales FMCG / Consumer Goods Location: Manchester (Trafford Park) 4 days on-site, 1 flexible Salary: Competitive, dependent on experience Excellent Benefits Are you a dynamic, hands-on sales leader with a proven track record in FMCG or fast-moving consumer goods? A thriving, multi-site organisation is seeking a Head of Sales to lead and develop their Account Management and Telesales teams, driving sustainable sales growth, operational excellence, and team performance. This senior operational leadership role will also provide oversight of a direct-to-consumer division, ensuring strong alignment across the wider sales operation. What You ll Do: Lead, coach, and develop a high-performing team of Account Managers, creating clear development pathways and driving accountability. Oversee daily sales operations, pipeline management, and customer engagement, ensuring targets are consistently met. Own CRM integration and adoption, standardising reporting and enabling actionable customer insights. Streamline processes, implement sales tools, and improve operational efficiency across teams. Contribute strategically to route-to-market planning, channel priorities, and commercial initiatives. Spend dedicated time across multiple sites to maintain continuity, alignment, and team engagement. About You: Proven leadership of multi-site sales teams in FMCG, consumer goods, or fast-paced commercial environments. Strong people development and coaching skills, with experience driving high-performance cultures. Track record of implementing process improvements, operational discipline, and structured performance management. Experienced in CRM systems (Salesforce, Power BI, or similar) with a focus on adoption and reporting. Highly organised, results-driven, and able to manage multiple priorities across hybrid teams. Why This Role: Shape and lead a well-structured, high-performing sales team. Deliver measurable growth through targeted customer development and maximised distribution. Work across dynamic, multi-site teams with clear accountability and KPIs. Competitive benefits package including pension, salary sacrifice, cycle to work, annual leave enhancements, and employee discounts. If you re an ambitious sales leader with FMCG experience, looking to take your career to the next level in a hands-on operational role, we would love to hear from you.
£55,000 to £60,000 per year, Car Allowance, Bonus, Pension, Holidays Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 22/02/2026 About this job Customer Success Manager Salary: £55,000 - £60,000 Benefits: Car Allowance, Bonus, Pension, Holidays, Many More Benefits Location: Field-based The Role We are looking for an experienced Customer Success Manager to lead the compliance, quality assurance and performance of a key client contract. You will ensure all contractual obligations are met, budgets are effectively managed, and service excellence is consistently delivered. A key part of the role will be overseeing the delivery of planned Headlease Inspections across the Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Key Responsibilities Support the Account Director in delivering strategic objectives and business plan outcomes Identify and mobilise opportunities for organic growth within the contract Review KPI performance, providing insight and mitigation where required Embed performance reporting into business-as-usual activity Manage and review P&L budget lines, controlling costs and minimising financial risk Ensure full compliance with contractual and commercial terms Manage variations, including add/remove service requests Work with finance partners to develop accurate forecasting and financial models Identify and eliminate unnecessary costs and inefficient activity Line manage site inspectors to ensure headlease inspections are delivered on time and to standard Build strong, long-term relationships with client stakeholders Lead regular client meetings, ensuring value for money and service excellence Drive a culture of continuous improvement across the facilities function Coach, develop and motivate team members through change and growth Provide strong leadership to ensure quality, safety and performance standards are consistently met Requirements Qualifications (Essential): Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above) Desirable: Membership of a relevant professional body (e.g. IWFM, RICS or engineering institution) Relevant Health & Safety qualification Experience & Knowledge Proven experience in a similar senior, client-facing role Track record of managing multi-site commercial operations or facilities maintenance Experience managing senior stakeholders and high-profile clients Strong leadership experience with operational and field-based teams Demonstrated success in continuous improvement and performance optimisation Strong understanding of hard and soft FM services and contractor management Solid commercial awareness, including financial planning, P&L control and forecasting Knowledge of compliance, quality management, H&S and duty of care obligations Skills & Competencies Strong leadership and people management capability Excellent communication and stakeholder engagement skills Commercially astute with strong analytical and decision-making ability Resilient and adaptable in a fast-paced environment Confident managing change and driving improvement initiatives IT literate with the ability to present data and insights clearly Proud member of the Disability Confident employer scheme
Feb 26, 2026
Full time
£55,000 to £60,000 per year, Car Allowance, Bonus, Pension, Holidays Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 22/02/2026 About this job Customer Success Manager Salary: £55,000 - £60,000 Benefits: Car Allowance, Bonus, Pension, Holidays, Many More Benefits Location: Field-based The Role We are looking for an experienced Customer Success Manager to lead the compliance, quality assurance and performance of a key client contract. You will ensure all contractual obligations are met, budgets are effectively managed, and service excellence is consistently delivered. A key part of the role will be overseeing the delivery of planned Headlease Inspections across the Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Key Responsibilities Support the Account Director in delivering strategic objectives and business plan outcomes Identify and mobilise opportunities for organic growth within the contract Review KPI performance, providing insight and mitigation where required Embed performance reporting into business-as-usual activity Manage and review P&L budget lines, controlling costs and minimising financial risk Ensure full compliance with contractual and commercial terms Manage variations, including add/remove service requests Work with finance partners to develop accurate forecasting and financial models Identify and eliminate unnecessary costs and inefficient activity Line manage site inspectors to ensure headlease inspections are delivered on time and to standard Build strong, long-term relationships with client stakeholders Lead regular client meetings, ensuring value for money and service excellence Drive a culture of continuous improvement across the facilities function Coach, develop and motivate team members through change and growth Provide strong leadership to ensure quality, safety and performance standards are consistently met Requirements Qualifications (Essential): Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above) Desirable: Membership of a relevant professional body (e.g. IWFM, RICS or engineering institution) Relevant Health & Safety qualification Experience & Knowledge Proven experience in a similar senior, client-facing role Track record of managing multi-site commercial operations or facilities maintenance Experience managing senior stakeholders and high-profile clients Strong leadership experience with operational and field-based teams Demonstrated success in continuous improvement and performance optimisation Strong understanding of hard and soft FM services and contractor management Solid commercial awareness, including financial planning, P&L control and forecasting Knowledge of compliance, quality management, H&S and duty of care obligations Skills & Competencies Strong leadership and people management capability Excellent communication and stakeholder engagement skills Commercially astute with strong analytical and decision-making ability Resilient and adaptable in a fast-paced environment Confident managing change and driving improvement initiatives IT literate with the ability to present data and insights clearly Proud member of the Disability Confident employer scheme
International Information Systems Security Certification Consortium
A leading cybersecurity certification organization is seeking a Customer Success Manager based in the UK to enhance customer satisfaction and retention across the EMEA region. The role involves managing onboarding processes, ensuring seamless delivery of services, and monitoring customer engagement. Candidates should have over 5 years in a Customer Success role, a bachelor's degree or equivalent experience, and skills in CRM and reporting tools. Join to contribute to impactful cybersecurity initiatives while collaborating with internal teams.
Feb 26, 2026
Full time
A leading cybersecurity certification organization is seeking a Customer Success Manager based in the UK to enhance customer satisfaction and retention across the EMEA region. The role involves managing onboarding processes, ensuring seamless delivery of services, and monitoring customer engagement. Candidates should have over 5 years in a Customer Success role, a bachelor's degree or equivalent experience, and skills in CRM and reporting tools. Join to contribute to impactful cybersecurity initiatives while collaborating with internal teams.
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Feb 26, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Wokingham Borough Council are looking for an Interim Asset Manager. £550 per day. Inside IR35. Hybrid Working. Job Role: To lead on operational asset management for a portfolio of council land and buildings, sourcing, initiating, and driving value added asset management initiatives. Working towards strategic goals and objectives, provide transactional and technical services including managing landlord and tenant matters and leading on negotiations, assist with valuations, prepare key options appraisals to support either acquisition, disposal, or investment in assets to grow revenue and capital receipts through proactive asset management. To take responsibility for the preparation and implementation of the Council's asset management strategy and plan. To carry out surveys and valuations and to complete appropriate reports in connection with asset valuations, disposals and acquisitions, where appropriate for submission to Cabinet members or committees. To negotiate Heads of Terms for new leases, lease renewals and rent reviews with relevant external professionals. To monitor the Council's assets in order to maximize the return on investment by developing, maintaining, ensuring compliance with statutory duties and disposing of them strategically. To provide specialist consultancy advice and analytical judgement from extensive experience to service departments and general valuation advice applicable to a mixed commercial portfolio. To manage and operate the corporate Asset Management System, ensuring data is accurate and up-to-date, reviewing and updating of all property information, data extraction and the production of management information and other reports. To lead with the acquisition and the disposal of land and property interests, and responsible for undertaking full due diligence on disposals, acquisitions and other property transactions. To provide valuations advice and assist with the commissioning and preparation of the Council's capital assets valuations. To provide expert property advice on property and regeneration related matters to the Strategic Head of Property and Commercial Services, Chief Officers and Members.
Feb 26, 2026
Contractor
Wokingham Borough Council are looking for an Interim Asset Manager. £550 per day. Inside IR35. Hybrid Working. Job Role: To lead on operational asset management for a portfolio of council land and buildings, sourcing, initiating, and driving value added asset management initiatives. Working towards strategic goals and objectives, provide transactional and technical services including managing landlord and tenant matters and leading on negotiations, assist with valuations, prepare key options appraisals to support either acquisition, disposal, or investment in assets to grow revenue and capital receipts through proactive asset management. To take responsibility for the preparation and implementation of the Council's asset management strategy and plan. To carry out surveys and valuations and to complete appropriate reports in connection with asset valuations, disposals and acquisitions, where appropriate for submission to Cabinet members or committees. To negotiate Heads of Terms for new leases, lease renewals and rent reviews with relevant external professionals. To monitor the Council's assets in order to maximize the return on investment by developing, maintaining, ensuring compliance with statutory duties and disposing of them strategically. To provide specialist consultancy advice and analytical judgement from extensive experience to service departments and general valuation advice applicable to a mixed commercial portfolio. To manage and operate the corporate Asset Management System, ensuring data is accurate and up-to-date, reviewing and updating of all property information, data extraction and the production of management information and other reports. To lead with the acquisition and the disposal of land and property interests, and responsible for undertaking full due diligence on disposals, acquisitions and other property transactions. To provide valuations advice and assist with the commissioning and preparation of the Council's capital assets valuations. To provide expert property advice on property and regeneration related matters to the Strategic Head of Property and Commercial Services, Chief Officers and Members.
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to collaborate with intermediaries to drive profitable business growth, achieve sales targets, and meet growth objectives in alignment with Company policies and delegated responsibilities. Account Manager - Broker Partnerships Account Lead Location: Bristol or Remote, 25% Travel Permanent - Hybrid, Full-Time We're seeking a commercially minded Account Manager to join our Distribution team, working closely with intermediaries and corporate clients to drive profitable growth across the Southwest region, including but not limited to Bristol, Somerset, Devon, Cornwall, Wiltshire, Southampton, Poole and South Wales. Our ideal candidate thrives on developing trusted partnerships with brokers and corporate clients, positioning QBE as a valued and long-term partner through strong technical expertise and market insight. If you're a confident, natural relationship builder who thrives in an environment where you can drive meaningful business, please apply! Your new role In this role, you'll play a key part in delivering distribution and growth strategies, achieving agreed targets and supporting the attraction and retention of high-value clients. You will have the opportunity to work collaboratively across the business, contributing specialist product knowledge, market intelligence and strategic account planning to help meet and even exceed annual objectives. Key Responsibilities Drive profitable growth within the allocated channel territory by achieving new business and retention targets Develop and establish business relationships and opportunities with new and existing corporate clients to meet defined sales objectives Work collaboratively with Underwriting, Operations, Claims and other internal stakeholders to deliver optimal client outcomes Review and manage existing portfolios, recommending and implementing strategies to optimise growth, profitability and product mix Establish, develop and maintain strong, long-term relationships with intermediaries, key accounts and corporate clients Act as a trusted advisor, ensuring solutions meet client needs while aligning with underwriting guidelines and delegated authorities About you Significant experience within an insurance, reinsurance or broker with a strong understanding of commercial insurance products and distribution models Sound knowledge of underwriting guidelines, delegated authorities and regulatory requirements Ability to manage and grow corporate client portfolios with strong negotiation, presentation, and influencing skills Commercially astute and results-driven, with a proactive and solutions-focused mindset Strong stakeholder management and collaboration skills, with ahigh level of professionalism and integrity Ability to work independently, prioritise multiple tasks and deliver under tight deadlines Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. We offer an extensive choice of other options to suit you! QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment proce
Feb 26, 2026
Full time
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to collaborate with intermediaries to drive profitable business growth, achieve sales targets, and meet growth objectives in alignment with Company policies and delegated responsibilities. Account Manager - Broker Partnerships Account Lead Location: Bristol or Remote, 25% Travel Permanent - Hybrid, Full-Time We're seeking a commercially minded Account Manager to join our Distribution team, working closely with intermediaries and corporate clients to drive profitable growth across the Southwest region, including but not limited to Bristol, Somerset, Devon, Cornwall, Wiltshire, Southampton, Poole and South Wales. Our ideal candidate thrives on developing trusted partnerships with brokers and corporate clients, positioning QBE as a valued and long-term partner through strong technical expertise and market insight. If you're a confident, natural relationship builder who thrives in an environment where you can drive meaningful business, please apply! Your new role In this role, you'll play a key part in delivering distribution and growth strategies, achieving agreed targets and supporting the attraction and retention of high-value clients. You will have the opportunity to work collaboratively across the business, contributing specialist product knowledge, market intelligence and strategic account planning to help meet and even exceed annual objectives. Key Responsibilities Drive profitable growth within the allocated channel territory by achieving new business and retention targets Develop and establish business relationships and opportunities with new and existing corporate clients to meet defined sales objectives Work collaboratively with Underwriting, Operations, Claims and other internal stakeholders to deliver optimal client outcomes Review and manage existing portfolios, recommending and implementing strategies to optimise growth, profitability and product mix Establish, develop and maintain strong, long-term relationships with intermediaries, key accounts and corporate clients Act as a trusted advisor, ensuring solutions meet client needs while aligning with underwriting guidelines and delegated authorities About you Significant experience within an insurance, reinsurance or broker with a strong understanding of commercial insurance products and distribution models Sound knowledge of underwriting guidelines, delegated authorities and regulatory requirements Ability to manage and grow corporate client portfolios with strong negotiation, presentation, and influencing skills Commercially astute and results-driven, with a proactive and solutions-focused mindset Strong stakeholder management and collaboration skills, with ahigh level of professionalism and integrity Ability to work independently, prioritise multiple tasks and deliver under tight deadlines Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. We offer an extensive choice of other options to suit you! QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment proce
Strategic Portfolio Management Specialist (Pricing) Location: Kent or Bristol, hybrid (2 days per week onsite) Salary: Depending on Experience A major pricing transformation is underway, backed by significant investment in new pricing capability, advanced modelling, and enhanced portfolio performance monitoring. As part of this evolution, an exciting opportunity has arisen for a commercially focused Strategic Portfolio Manager to play a key role in shaping and delivering portfolio strategy. This is a high-impact position at the heart of the business, ideal for someone who truly understands how the P&L fits together and enjoys translating strategy into meaningful portfolio action. You'll work closely with Finance and Distribution to project performance, refine pricing decisions, and ensure incentives and deals deliver genuine value. Importantly, this role is not about building Radar models. Instead, the focus is on optimising and managing the in-force portfolio, strengthening forecasting approaches, and driving smarter, commercially grounded decisions. The opportunity Play a pivotal role in a major pricing transformation programme Own and deliver portfolio management strategy at a granular level Influence pricing and underwriting decisions at case level Help shape forecasting methodology and forward business plans Work in a highly visible role with senior stakeholder exposure This role would suit candidates from actuarial, accountancy, pricing, underwriting, or finance backgrounds who bring strong commercial acumen and leadership capability. What you'll be doing Produce forward projections of underwriting performance to support planning and forecasting Build actionable portfolio plans aligned to strategic objectives Work closely with Pricing, Finance, and Distribution to optimise portfolio outcomes Review and refine pricing and underwriting decisions, including case-by-case queries and discount requests Ensure value-based retention incentives are effective and rolled out to front-line teams Support new business initiatives and monitor performance against expectations Provide insight and challenge to stakeholders, particularly under pressure from commercial teams What we're looking for ~3-5 years' experience in pricing, underwriting, finance, or actuarial roles Strong understanding of P&L components and performance drivers Numerate background (actuarial, accountancy, or similar highly desirable) Experience producing forward projections and business plans Good understanding of insurance and underwriting dynamics (GI background welcomed) Confident communicator able to challenge and influence senior stakeholders Strategic thinker who can translate plans into delivery Comfortable working in a transforming, evolving environment Resilient and able to prioritise under pressure Health experience is helpful but not essential. Why this role stands out Key hire within a high-profile transformation Genuine opportunity to shape portfolio strategy Strong visibility across Finance and Distribution Leadership responsibility with scope to develop the function Opportunity to bring best practice into a developing environment If you're commercially sharp, numerically strong, and ready to influence portfolio performance at scale, this is a standout opportunity to make your mark. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Feb 26, 2026
Full time
Strategic Portfolio Management Specialist (Pricing) Location: Kent or Bristol, hybrid (2 days per week onsite) Salary: Depending on Experience A major pricing transformation is underway, backed by significant investment in new pricing capability, advanced modelling, and enhanced portfolio performance monitoring. As part of this evolution, an exciting opportunity has arisen for a commercially focused Strategic Portfolio Manager to play a key role in shaping and delivering portfolio strategy. This is a high-impact position at the heart of the business, ideal for someone who truly understands how the P&L fits together and enjoys translating strategy into meaningful portfolio action. You'll work closely with Finance and Distribution to project performance, refine pricing decisions, and ensure incentives and deals deliver genuine value. Importantly, this role is not about building Radar models. Instead, the focus is on optimising and managing the in-force portfolio, strengthening forecasting approaches, and driving smarter, commercially grounded decisions. The opportunity Play a pivotal role in a major pricing transformation programme Own and deliver portfolio management strategy at a granular level Influence pricing and underwriting decisions at case level Help shape forecasting methodology and forward business plans Work in a highly visible role with senior stakeholder exposure This role would suit candidates from actuarial, accountancy, pricing, underwriting, or finance backgrounds who bring strong commercial acumen and leadership capability. What you'll be doing Produce forward projections of underwriting performance to support planning and forecasting Build actionable portfolio plans aligned to strategic objectives Work closely with Pricing, Finance, and Distribution to optimise portfolio outcomes Review and refine pricing and underwriting decisions, including case-by-case queries and discount requests Ensure value-based retention incentives are effective and rolled out to front-line teams Support new business initiatives and monitor performance against expectations Provide insight and challenge to stakeholders, particularly under pressure from commercial teams What we're looking for ~3-5 years' experience in pricing, underwriting, finance, or actuarial roles Strong understanding of P&L components and performance drivers Numerate background (actuarial, accountancy, or similar highly desirable) Experience producing forward projections and business plans Good understanding of insurance and underwriting dynamics (GI background welcomed) Confident communicator able to challenge and influence senior stakeholders Strategic thinker who can translate plans into delivery Comfortable working in a transforming, evolving environment Resilient and able to prioritise under pressure Health experience is helpful but not essential. Why this role stands out Key hire within a high-profile transformation Genuine opportunity to shape portfolio strategy Strong visibility across Finance and Distribution Leadership responsibility with scope to develop the function Opportunity to bring best practice into a developing environment If you're commercially sharp, numerically strong, and ready to influence portfolio performance at scale, this is a standout opportunity to make your mark. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Migrant Help have an exciting opportunity to recruit a Financial Planning and Analysis Team Leader to join our team! Location: Dover (hybrid) Contract: Permanent Salary: £33,590 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Financial Planning and Analysis Team Leader role: Part of the Finance team, the Financial Planning and Analyst Team Leader is a rewarding and dedicated role at Migrant Help. You will maintain accurate and appropriate finance records, such are required to meet the requirements on the contracts or grants through which work is funded, in addition to the requirements to meet the strategic and charitable objectives of the organisation. You will assist with periodic financial reports including costing models for bids/grants, cash flows, data analysis, and commentaries. You will provide accurate and relevant information to aid in management decision making. If you have a keen eye for detail, able to see the big picture and have a desire for continuous improvement, and are looking for an exciting role within a charity that is making a difference, we'd love to hear from you! Key responsibilities of our Financial Planning and Analysis Team Leader: Assist the Financial Planning and Analysis Manager with compiling financial and costing models for bids, grants, and contract tenders, ensuring accuracy and accountability Ensure Migrant Help policies and operating procedures are followed, with meticulous attention to detail Assist with, and on occasion lead on, the preparation of the monthly and quarterly reporting, analysis, and commentary on changes in volumes, trends, and contracts Support key financial processes including monthly segment performance reporting and bottom-up forecasting. Ensure reporting and forecasting timelines and requirements are met Provide support on ad-hoc projects and initiatives as required, to assist with the growing workload across the department Interpret financial information to non-financial managers, providing insights around modelling and scenario planning Support the routine FP&A tasks, assisting other team members as required, acting in a supportive and proactive manner Support identification of opportunities for continuous improvement of financial systems and processes to support the drive for efficiency and standardisation in the FP&A function The experience and skills you need to become our Financial Planning and Analysis Team Leader: Strong Experience of Microsoft packages Highly motivated, committed individual with a track record of driving efficiencies and problem solving Effective communication and collaboration, ask the right questions, listen objectively, and consider all information Ability to manage multiple projects Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: ? This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 27 February 2026 If you are interested in becoming our new Financial Planning and Analysis Team Leader, please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.Migrant Help is proud to be an equal opportunities employer.
Feb 26, 2026
Full time
Migrant Help have an exciting opportunity to recruit a Financial Planning and Analysis Team Leader to join our team! Location: Dover (hybrid) Contract: Permanent Salary: £33,590 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Financial Planning and Analysis Team Leader role: Part of the Finance team, the Financial Planning and Analyst Team Leader is a rewarding and dedicated role at Migrant Help. You will maintain accurate and appropriate finance records, such are required to meet the requirements on the contracts or grants through which work is funded, in addition to the requirements to meet the strategic and charitable objectives of the organisation. You will assist with periodic financial reports including costing models for bids/grants, cash flows, data analysis, and commentaries. You will provide accurate and relevant information to aid in management decision making. If you have a keen eye for detail, able to see the big picture and have a desire for continuous improvement, and are looking for an exciting role within a charity that is making a difference, we'd love to hear from you! Key responsibilities of our Financial Planning and Analysis Team Leader: Assist the Financial Planning and Analysis Manager with compiling financial and costing models for bids, grants, and contract tenders, ensuring accuracy and accountability Ensure Migrant Help policies and operating procedures are followed, with meticulous attention to detail Assist with, and on occasion lead on, the preparation of the monthly and quarterly reporting, analysis, and commentary on changes in volumes, trends, and contracts Support key financial processes including monthly segment performance reporting and bottom-up forecasting. Ensure reporting and forecasting timelines and requirements are met Provide support on ad-hoc projects and initiatives as required, to assist with the growing workload across the department Interpret financial information to non-financial managers, providing insights around modelling and scenario planning Support the routine FP&A tasks, assisting other team members as required, acting in a supportive and proactive manner Support identification of opportunities for continuous improvement of financial systems and processes to support the drive for efficiency and standardisation in the FP&A function The experience and skills you need to become our Financial Planning and Analysis Team Leader: Strong Experience of Microsoft packages Highly motivated, committed individual with a track record of driving efficiencies and problem solving Effective communication and collaboration, ask the right questions, listen objectively, and consider all information Ability to manage multiple projects Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: ? This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 27 February 2026 If you are interested in becoming our new Financial Planning and Analysis Team Leader, please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.Migrant Help is proud to be an equal opportunities employer.
About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation - in-house agents, BPOs, and AI - in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work. The Role In this role, you'll work regularly with our largest, "Strategic" customer accounts, often managing multiple, executive-level stakeholders, to consult on best practices and drive business outcomes across the Assembled Platform. You'll help these customers get maximum value out of Assembled by understanding their priorities, helping to maximize ROI and uncovering additional expansion opportunities. You will have a big hand in everything we do from expanding our post-sales customer journey, identifying account expansion strategy, and serving as the Voice of the Customer with product and engineering for our quarterly roadmap process. At Assembled, we believe strongly in the value of customer-led growth, and this role is designed to drive exactly that. This is a high priority team within Assembled with exposure to cross-functional leadership (including CEO, co-founders) and a large level of responsibility that will help accelerate your career. Responsibilities Account manage a portfolio of our most strategic customers as you help them achieve their goals on Assembled Platform (WFM and Assist AI) and drive business outcomes with senior stakeholders Project-manage customer initiatives with internal & external stakeholders, collaborating cross-functionally (often with product, sales, partnerships, etc) to drive results Actively gather and communicate learnings and customer feedback to product and engineering teams. Identify top customer challenges and articulate them effectively to shape product improvements. Drive and own retention efforts to identify upsell opportunities, lead renewal negotiations and own churn mitigation Lead strategic initiatives to improve our Customer team processes including projects such as identifying scalable ways through data to identify churn risk and expansion opportunities and designing the playbooks to increase customer retention and drive product adoption Maintain and build our systems with the goal of powering our metrics tracking, operational cadence and increasing our ability to be proactive and prescriptive in how we engage with customers Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. About You Relationship building & managing up: You enjoy developing relationships and can collaborate effectively with a wide range of constituents, adjusting your messaging accordingly. At Assembled, we'd expect you to regularly interact with C-level execs, support agents, and engineers alike. You don't give up: You have the grit, determination and tenacity needed to push through roadblocks within highly unstructured environments You have a track record for getting things done: You know how to juggle competing priorities and drive towards outcomes. You're great at keeping everyone up to date. You can think strategically while being in the weeds: You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go-to-market and product. You have a growth mindset: You're not afraid to try things you've not done before and failing. You thrive on feedback You have a nose for value: You can parse through the noise to determine what matters most, leveraging data to break down complex, amorphous problems. You can frame options and decisions in ways that help internal and external stakeholders get to outcomes. You are a great team member: You are collaborative, humble and helpful. You are available to help your teammates when needed and are able to balance your priorities with the overall team's. You're not afraid to try things you've not done before and failing. You thrive on feedback You get on the plane: You are willing and able to travel to meet with customers in person for onsite training, business reviews, and executive engagement. Preferred: 5+ years of working experience with at least 3 years in customer-facing, highly strategic, operational, and analytical environments e.g. business operations, management consulting or customer success. We know great candidates don't always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you! Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
Feb 26, 2026
Full time
About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation - in-house agents, BPOs, and AI - in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work. The Role In this role, you'll work regularly with our largest, "Strategic" customer accounts, often managing multiple, executive-level stakeholders, to consult on best practices and drive business outcomes across the Assembled Platform. You'll help these customers get maximum value out of Assembled by understanding their priorities, helping to maximize ROI and uncovering additional expansion opportunities. You will have a big hand in everything we do from expanding our post-sales customer journey, identifying account expansion strategy, and serving as the Voice of the Customer with product and engineering for our quarterly roadmap process. At Assembled, we believe strongly in the value of customer-led growth, and this role is designed to drive exactly that. This is a high priority team within Assembled with exposure to cross-functional leadership (including CEO, co-founders) and a large level of responsibility that will help accelerate your career. Responsibilities Account manage a portfolio of our most strategic customers as you help them achieve their goals on Assembled Platform (WFM and Assist AI) and drive business outcomes with senior stakeholders Project-manage customer initiatives with internal & external stakeholders, collaborating cross-functionally (often with product, sales, partnerships, etc) to drive results Actively gather and communicate learnings and customer feedback to product and engineering teams. Identify top customer challenges and articulate them effectively to shape product improvements. Drive and own retention efforts to identify upsell opportunities, lead renewal negotiations and own churn mitigation Lead strategic initiatives to improve our Customer team processes including projects such as identifying scalable ways through data to identify churn risk and expansion opportunities and designing the playbooks to increase customer retention and drive product adoption Maintain and build our systems with the goal of powering our metrics tracking, operational cadence and increasing our ability to be proactive and prescriptive in how we engage with customers Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. About You Relationship building & managing up: You enjoy developing relationships and can collaborate effectively with a wide range of constituents, adjusting your messaging accordingly. At Assembled, we'd expect you to regularly interact with C-level execs, support agents, and engineers alike. You don't give up: You have the grit, determination and tenacity needed to push through roadblocks within highly unstructured environments You have a track record for getting things done: You know how to juggle competing priorities and drive towards outcomes. You're great at keeping everyone up to date. You can think strategically while being in the weeds: You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go-to-market and product. You have a growth mindset: You're not afraid to try things you've not done before and failing. You thrive on feedback You have a nose for value: You can parse through the noise to determine what matters most, leveraging data to break down complex, amorphous problems. You can frame options and decisions in ways that help internal and external stakeholders get to outcomes. You are a great team member: You are collaborative, humble and helpful. You are available to help your teammates when needed and are able to balance your priorities with the overall team's. You're not afraid to try things you've not done before and failing. You thrive on feedback You get on the plane: You are willing and able to travel to meet with customers in person for onsite training, business reviews, and executive engagement. Preferred: 5+ years of working experience with at least 3 years in customer-facing, highly strategic, operational, and analytical environments e.g. business operations, management consulting or customer success. We know great candidates don't always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you! Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
HR Business Partner - Could You Be the HR Leader Were Looking For? Are you a proactive HR professional with experience in multi-site organisations? Our client, a well-established facilities management company, is seeking a strategic HR Business Partner to join their Human Resources team. As a key member of the HR function, you'll influence organisational strategy, manage employee relations, and lead initiatives that drive performance, engagement, and continuous improvement. As an HR Business Partner, you'll work closely with business leaders and stakeholders to ensure HR strategies align with company objectives while managing risk and supporting a culture of development and inclusion. What will you be doing as a HR Business Partner? Support the HR team in policy development and ensure compliance with legislative changes Design, implement, and review HR and Payroll processes, including employee induction programmes Partner with business leaders to deliver strategic HR planning and workforce development Manage complex employee relations (ER/IR) cases and act as HR specialist on high-risk matters Lead and support cross-functional HR projects and initiatives Deliver training to managers to embed HR best practices across the workforce Champion Equality, Diversity & Inclusion and ensure company values and Code of Conduct are consistently applied Support vulnerable employees and apprentices, ensuring appropriate management and safeguarding Identify and implement performance improvements and cost-saving initiatives across the business We would LOVE to hear from you if you have the following skills and experience: Proven HR Business Partner experience in multi-site or large organisations CIPD Level 5 minimum with employment law knowledge Experience managing complex ER/IR issues and delivering change management initiatives Experience with payroll processes Strong private-sector HR background Line management and coaching experience Similar roles may include HR Advisor, HR Manager, Employee Relations Specialist, or People Business Partner What will you get in return for your work as a HR Business Partner? Salary: Up to 40,000 per annum Hours: 37 per week, Monday-Friday (08:00-16:00), flextime available Holiday: 25 days plus bank holidays Pension: 6.5% employer contribution Access to high-street retailer discounts and cycle-to-work scheme Free onsite parking Regular salary reviews Tailored personal development plan and study support available Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Feb 26, 2026
Full time
HR Business Partner - Could You Be the HR Leader Were Looking For? Are you a proactive HR professional with experience in multi-site organisations? Our client, a well-established facilities management company, is seeking a strategic HR Business Partner to join their Human Resources team. As a key member of the HR function, you'll influence organisational strategy, manage employee relations, and lead initiatives that drive performance, engagement, and continuous improvement. As an HR Business Partner, you'll work closely with business leaders and stakeholders to ensure HR strategies align with company objectives while managing risk and supporting a culture of development and inclusion. What will you be doing as a HR Business Partner? Support the HR team in policy development and ensure compliance with legislative changes Design, implement, and review HR and Payroll processes, including employee induction programmes Partner with business leaders to deliver strategic HR planning and workforce development Manage complex employee relations (ER/IR) cases and act as HR specialist on high-risk matters Lead and support cross-functional HR projects and initiatives Deliver training to managers to embed HR best practices across the workforce Champion Equality, Diversity & Inclusion and ensure company values and Code of Conduct are consistently applied Support vulnerable employees and apprentices, ensuring appropriate management and safeguarding Identify and implement performance improvements and cost-saving initiatives across the business We would LOVE to hear from you if you have the following skills and experience: Proven HR Business Partner experience in multi-site or large organisations CIPD Level 5 minimum with employment law knowledge Experience managing complex ER/IR issues and delivering change management initiatives Experience with payroll processes Strong private-sector HR background Line management and coaching experience Similar roles may include HR Advisor, HR Manager, Employee Relations Specialist, or People Business Partner What will you get in return for your work as a HR Business Partner? Salary: Up to 40,000 per annum Hours: 37 per week, Monday-Friday (08:00-16:00), flextime available Holiday: 25 days plus bank holidays Pension: 6.5% employer contribution Access to high-street retailer discounts and cycle-to-work scheme Free onsite parking Regular salary reviews Tailored personal development plan and study support available Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Procurement Manager at Kwalee (UK Visa Sponsorship) A Little Bit About Kwalee . Kwalee is a games publisher and developer based in Leamington Spa, UK, which boasts more than 1 billion installs on mobile platforms with games such as Teacher Simulator, Draw it, Bake It, Shootout 3D, Rocket Sky! and Line Up: Draw the Criminal. The company also publishes a growing catalogue of PC and console titles including Eternal Hope, Tens, Scathe, and Wildmender along with the upcoming titles ROBOBEAT, Space Chef, The Precinct and The Spirit of the Samurai. Founded by games industry icon and Codemasters co founder David Darling CBE, who is joined by a fast growing team of global gaming experts with studios in the UK, India, Portugal and China and remote team members all over the world, Kwalee is on the lookout for high quality games to publish on all platforms and encourages developers to get in touch. Outside of its games, Kwalee is also highly active in the industry, as an ambassador of the not for profit organisation Women in Games and a regular supporter of the charity SpecialEffect. What's In It For You? Hybrid working - 3 days in the office, 2 days remote/WFH is the norm Flexible working hours - we trust you to choose how and when you work best A dog friendly office (There's dog free areas too, if pooches aren't your thing) Private medical cover Life Assurance - for long term peace of mind On site gym - take care of yourself VISA Sponsorship - available Pitch and make your own games on Creative Wednesdays! Kwalee Artificial Intelligence (K.A.I) - win prizes for proposing useful AI initiatives Are You Up To The Challenge? In the role of Procurement Manager, you will have a pivotal role in overseeing the entire procurement process from start to finish. Your responsibilities will include maintaining vendor relationships, facilitating the vendor contract renewal process, managing outsourced managed services, and leading the Office Administration team. Your Team Mates Our finance team shoulders the responsibility of monitoring the financial health of the entire company. They reason with logic, are accurate with numbers, and grasp what adds or brings tangible value to the business. And they do it with great optimism and humour. What Does The Job Actually Involve? Management of a company wide, efficient, and agile procurement process. Negotiation with vendors with the aim of achieving best value for Kwalee, procuring high quality goods and services within established time constraints. Maintain good third party vendor governance and oversee the management of outsourced services relationships, working with relationship owners and heads of division to ensure contractual terms are met and relationships maintained. Support the management of spend budgets, working with budget holders to ensure all spend is tracked, accounted for, and reported to internal stakeholders. Build and manage a brilliant team of Office Administrators to support procurement, vendor management, and general office administration. Help maintain Kwalee's position as a leading game producer and publisher. Build capability such that Kwalee develops its market and commercial position. More Details About The Role Identify and evaluate potential suppliers and negotiate favourable terms and agreements. Build and maintain strong relationships with suppliers to ensure timely and quality product delivery. Cost Control Monitor and control procurement budgets and costs to maximise efficiency and reduce expenses. Implement cost saving initiatives and strategies without compromising quality. Inventory & Asset Management Manage inventory levels within Office Administration and support stock management in other departments such as within Information Technology, to meet business needs while minimising excess stock and associated costs. Implement inventory control and asset tracking systems to optimise stock turnover and management. Maintain an up to date asset register. Quality Assurance Ensure that all procured goods and services meet quality and safety standards and are fit for purpose. Work with suppliers to resolve quality issues promptly. Strategic Sourcing Develop and execute sourcing strategies that align with business objectives. Support the selection and management of strategic managed services partners as needed. Stay updated on market trends and technology advancements. Contract Negotiation Negotiate and manage supplier contracts to secure advantageous terms for Kwalee. Continuously review and update contracts to reflect changing business needs. Cross Functional Collaboration Collaborate with cross functional teams, including game development, production, and supply chain, to align procurement with project goals and timelines. Compliance And Risk Management Ensure compliance with legal and ethical standards in procurement practices. Identify and mitigate procurement related risks. Office Administration Team Management Manage the Office Administration teams in Kwalee's office hubs. Ensure Office Administration activities are completed in a timely manner. HOW TO APPLY Interested applicants should CLICK HERE to visit the official webpage and submit his/her application.
Feb 26, 2026
Full time
Procurement Manager at Kwalee (UK Visa Sponsorship) A Little Bit About Kwalee . Kwalee is a games publisher and developer based in Leamington Spa, UK, which boasts more than 1 billion installs on mobile platforms with games such as Teacher Simulator, Draw it, Bake It, Shootout 3D, Rocket Sky! and Line Up: Draw the Criminal. The company also publishes a growing catalogue of PC and console titles including Eternal Hope, Tens, Scathe, and Wildmender along with the upcoming titles ROBOBEAT, Space Chef, The Precinct and The Spirit of the Samurai. Founded by games industry icon and Codemasters co founder David Darling CBE, who is joined by a fast growing team of global gaming experts with studios in the UK, India, Portugal and China and remote team members all over the world, Kwalee is on the lookout for high quality games to publish on all platforms and encourages developers to get in touch. Outside of its games, Kwalee is also highly active in the industry, as an ambassador of the not for profit organisation Women in Games and a regular supporter of the charity SpecialEffect. What's In It For You? Hybrid working - 3 days in the office, 2 days remote/WFH is the norm Flexible working hours - we trust you to choose how and when you work best A dog friendly office (There's dog free areas too, if pooches aren't your thing) Private medical cover Life Assurance - for long term peace of mind On site gym - take care of yourself VISA Sponsorship - available Pitch and make your own games on Creative Wednesdays! Kwalee Artificial Intelligence (K.A.I) - win prizes for proposing useful AI initiatives Are You Up To The Challenge? In the role of Procurement Manager, you will have a pivotal role in overseeing the entire procurement process from start to finish. Your responsibilities will include maintaining vendor relationships, facilitating the vendor contract renewal process, managing outsourced managed services, and leading the Office Administration team. Your Team Mates Our finance team shoulders the responsibility of monitoring the financial health of the entire company. They reason with logic, are accurate with numbers, and grasp what adds or brings tangible value to the business. And they do it with great optimism and humour. What Does The Job Actually Involve? Management of a company wide, efficient, and agile procurement process. Negotiation with vendors with the aim of achieving best value for Kwalee, procuring high quality goods and services within established time constraints. Maintain good third party vendor governance and oversee the management of outsourced services relationships, working with relationship owners and heads of division to ensure contractual terms are met and relationships maintained. Support the management of spend budgets, working with budget holders to ensure all spend is tracked, accounted for, and reported to internal stakeholders. Build and manage a brilliant team of Office Administrators to support procurement, vendor management, and general office administration. Help maintain Kwalee's position as a leading game producer and publisher. Build capability such that Kwalee develops its market and commercial position. More Details About The Role Identify and evaluate potential suppliers and negotiate favourable terms and agreements. Build and maintain strong relationships with suppliers to ensure timely and quality product delivery. Cost Control Monitor and control procurement budgets and costs to maximise efficiency and reduce expenses. Implement cost saving initiatives and strategies without compromising quality. Inventory & Asset Management Manage inventory levels within Office Administration and support stock management in other departments such as within Information Technology, to meet business needs while minimising excess stock and associated costs. Implement inventory control and asset tracking systems to optimise stock turnover and management. Maintain an up to date asset register. Quality Assurance Ensure that all procured goods and services meet quality and safety standards and are fit for purpose. Work with suppliers to resolve quality issues promptly. Strategic Sourcing Develop and execute sourcing strategies that align with business objectives. Support the selection and management of strategic managed services partners as needed. Stay updated on market trends and technology advancements. Contract Negotiation Negotiate and manage supplier contracts to secure advantageous terms for Kwalee. Continuously review and update contracts to reflect changing business needs. Cross Functional Collaboration Collaborate with cross functional teams, including game development, production, and supply chain, to align procurement with project goals and timelines. Compliance And Risk Management Ensure compliance with legal and ethical standards in procurement practices. Identify and mitigate procurement related risks. Office Administration Team Management Manage the Office Administration teams in Kwalee's office hubs. Ensure Office Administration activities are completed in a timely manner. HOW TO APPLY Interested applicants should CLICK HERE to visit the official webpage and submit his/her application.
