Freight Coordinator

Freightserve recruitment are looking for an Export / Import Freight Coordinator for a well-established niche Freight Forwarder based in the Heathrow area.

JOB PURPOSE: To provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service.

PRINCIPAL DUTIES:

• Execution of operational tasks including handling daily imports, exports, customs clearance and deliveries as directed.
• Create, maintain and complete job shipment files on relevant in-house systems.
• Also create, maintain and complete hard copy files of these shipments. Ensure all relevant paperwork (Shipment request, AWB's, security receipts etc) are kept within.
• Submit import and export customs entries in line with customer clearance instructions.
• Co-ordinate shipments with relevant UK and international vendors always ensuring proactive communications.
• Creation of relevant documents for all shipments, including AWB's, guard sheets and other.
• Pack commodities according to company standards, ensuring they are secure, safe, and ready for transit.
• Collaborate with team members and other departments to meet daily shipping goals.
• Effective and proactive communications with the customer, providing full details of all stages of the shipment process
• Special projects and other reasonable tasks / duties as delegated by Operations Manager.
• Maintain meaningful vendor relationships ensuring security and service expectations are preserved.
• Escalate any major customer issues.
• Offer ideas to improve and standardise operations.
• Provide operational coverage for colleagues as directed.
• Highlight jobs at negative and limited margin to the Operations Manager.
• Ensure Jobs are costed correctly on the system in a timely manner
• Feedback on job related cost variances as requested.
• Embrace new ways of working
• Understand the sales process and undertake elements of this as part of role
• Good time management ensuring work is completed in line with daily business requirements

SKILLS REQUIRED:-

• Previous experience of customs entries (imports/exports)
• Good working knowledge of customs procedures
• Experienced in Air and Road Freight.
• Understanding of Cargowise
• Experience and understanding of special processing requirements would be a distinct advantage to the role, for example:
• VAT Relief for Investment Commodities
• IPR (Inward Processing Relief)
• OPR (Outward Processing Relief)
• TIB (Temporary Import Bond for Temporary Admissions)

Working hours are 8am - 4.30pm or 9-5.30pm

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.