Two positions available: Based Wales and London Closing date: 30th April at 14:20pm This Wheelchair Skills Trainer role will predominantly support the Service Delivery Managers in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. You will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited wheelchair skills training across South or North Wales (location dependent) or London. Full training and resources will be provided. Whizz Kidz: The facts Over 75,000 young people aren t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society. We re here to change that. As the UK s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. And we won t stop until they are mobile, enabled and included. Our vision A society in which every young wheelchair user is mobile, enabled and included. Our values We are young people focused, ambitious, collaborative and inclusive. The person You will be part of the Young People s Services Team who provide a range of services and activities for young wheelchair users and their families. The postholder will take responsibility for the delivery of accredited face-to-face wheelchair skills training for young wheelchair users, as well as training for parents and other professionals involved in their development, ensuring processes and procedures relating to safety and safeguarding are followed. The role also includes liaising with schools, colleges and external organisations and ensuring volunteers are supported and empowered at services. Key accountabilities • Planning and delivery of wheelchair skills training and train the trainer across Wales or London. • Liaise with Whizz Kidz Service Delivery Managers to ensure familiarity with the content and plans for each session, including information about young people s care and medical needs, details of volunteers attending and venue information including contact names and access arrangements. • Updating all documentation for events and participants onto the database. • Promoting Whizz Kidz services to third party organisations in order to drive new applications/referrals. • Ensuring feedback and monitoring data is collected at each event. • Liaising with young people, families and schools as required. • Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers. • Use the risk assessment provided by Whizz Kidz to ensure confidence in briefing other staff/volunteers, continually updating each risk assessment where necessary. • Adhere to relevant Whizz Kidz policies and procedures regarding safeguarding, data protection and confidentiality, risk management, health and safety, incident reporting and working with volunteers when facilitating events for young disabled people. Ensure that all staff and volunteers are fully briefed and working within these guidelines and policies. • Liaise with Whizz Kidz Services Delivery Managers to ensure availability of sufficient resources and equipment for services, highlighting any discrepancies. • Attend training days and events with Whizz Kidz staff and volunteers to continually develop relevant skills and competencies to effectively deliver Whizz Kidz s Young People s Services. • Lead Volunteers throughout the day to deliver all planned activities in a safe and positive way, working in line with policies and procedures to ensure maximum participation. Person specification Skills and knowledge • Ability to motivate children and young people of all ages. • The ability to deliver training using coaching/teaching skills. • Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection. • Excellent organisational and planning skills. • Excellent interpersonal skills with the ability to communicate at all levels. Experience • Experience of working directly with disabled children, young people and their families • Demonstratable experience of delivering training, teaching or coaching. • Youth work experience. • Experience of risk management procedures. Personal qualities • Alignment with our values young people focused, ambitious, inclusive and collaborative • Passionate about supporting young wheelchair users and creating societal change • Ability to get on with and motivate children and young people of all ages • Ability to multi-task, work calmly under pressure and meet tight deadlines • Ability to work as part of a team and on own initiative • A high degree of accuracy and attention to detail • Good level of computer literacy, including databases Weekday working, lone working and travel will be required. The ability to drive and have access to a car or have good public transport links is therefore necessary. Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer. To apply please visit our website via the apply button. We welcome applications from disabled people, including wheelchair users, and are committed to making reasonable adjustments in the recruitment process.
Mar 19, 2026
Full time
Two positions available: Based Wales and London Closing date: 30th April at 14:20pm This Wheelchair Skills Trainer role will predominantly support the Service Delivery Managers in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. You will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited wheelchair skills training across South or North Wales (location dependent) or London. Full training and resources will be provided. Whizz Kidz: The facts Over 75,000 young people aren t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society. We re here to change that. As the UK s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. And we won t stop until they are mobile, enabled and included. Our vision A society in which every young wheelchair user is mobile, enabled and included. Our values We are young people focused, ambitious, collaborative and inclusive. The person You will be part of the Young People s Services Team who provide a range of services and activities for young wheelchair users and their families. The postholder will take responsibility for the delivery of accredited face-to-face wheelchair skills training for young wheelchair users, as well as training for parents and other professionals involved in their development, ensuring processes and procedures relating to safety and safeguarding are followed. The role also includes liaising with schools, colleges and external organisations and ensuring volunteers are supported and empowered at services. Key accountabilities • Planning and delivery of wheelchair skills training and train the trainer across Wales or London. • Liaise with Whizz Kidz Service Delivery Managers to ensure familiarity with the content and plans for each session, including information about young people s care and medical needs, details of volunteers attending and venue information including contact names and access arrangements. • Updating all documentation for events and participants onto the database. • Promoting Whizz Kidz services to third party organisations in order to drive new applications/referrals. • Ensuring feedback and monitoring data is collected at each event. • Liaising with young people, families and schools as required. • Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers. • Use the risk assessment provided by Whizz Kidz to ensure confidence in briefing other staff/volunteers, continually updating each risk assessment where necessary. • Adhere to relevant Whizz Kidz policies and procedures regarding safeguarding, data protection and confidentiality, risk management, health and safety, incident reporting and working with volunteers when facilitating events for young disabled people. Ensure that all staff and volunteers are fully briefed and working within these guidelines and policies. • Liaise with Whizz Kidz Services Delivery Managers to ensure availability of sufficient resources and equipment for services, highlighting any discrepancies. • Attend training days and events with Whizz Kidz staff and volunteers to continually develop relevant skills and competencies to effectively deliver Whizz Kidz s Young People s Services. • Lead Volunteers throughout the day to deliver all planned activities in a safe and positive way, working in line with policies and procedures to ensure maximum participation. Person specification Skills and knowledge • Ability to motivate children and young people of all ages. • The ability to deliver training using coaching/teaching skills. • Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection. • Excellent organisational and planning skills. • Excellent interpersonal skills with the ability to communicate at all levels. Experience • Experience of working directly with disabled children, young people and their families • Demonstratable experience of delivering training, teaching or coaching. • Youth work experience. • Experience of risk management procedures. Personal qualities • Alignment with our values young people focused, ambitious, inclusive and collaborative • Passionate about supporting young wheelchair users and creating societal change • Ability to get on with and motivate children and young people of all ages • Ability to multi-task, work calmly under pressure and meet tight deadlines • Ability to work as part of a team and on own initiative • A high degree of accuracy and attention to detail • Good level of computer literacy, including databases Weekday working, lone working and travel will be required. The ability to drive and have access to a car or have good public transport links is therefore necessary. Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer. To apply please visit our website via the apply button. We welcome applications from disabled people, including wheelchair users, and are committed to making reasonable adjustments in the recruitment process.
Service Service Employment Agency Limited
Norwich, Norfolk
My client is a Norwich based Wealth Management practice who provide investment and retirement advice to a High-Net-Worth client base. They are a boutique practice that believes in putting their strong client base at the forefront of all that they do working from a newly refurbished office in the north outskirts of the city. The Role Reporting to the Operations Manager, you will provide high-level administrative, technical, and client service support to the Partners and advisers. As a senior member of the administration team, you will take ownership of complex cases, support regulatory processes, and contribute to the smooth and efficient running of the Practice. Key Responsibilities Providing high-level technical and administrative support to Financial Planning Partners and advisers Acting as a key point of contact for clients and third parties, handling enquiries professionally and efficiently Meeting and greeting clients and visitors, ensuring a professional and welcoming experience Managing the end-to-end client lifecycle, from onboarding through to ongoing servicing Processing new business submissions accurately and efficiently using bespoke financial services software Managing and maintaining accurate client records on the Practice CRM system Keeping back-office systems up to date with live files, detailed case notes, and supporting documentation Preparing meeting packs, valuations, and reports, and following up on client meeting actions and notes Taking ownership of more complex cases and seeing them through to resolution Supporting compliance and regulatory processes, ensuring adherence to FCA policies and procedures Assisting with Anti-Money Laundering (AML), Know Your Customer (KYC), client due diligence, and ongoing client file reviews Ensuring all client documentation and processes meet regulatory, audit, and data protection (GDPR) requirements Liaising with product providers, and other third parties as required Identifying opportunities to improve administrative processes and contribute to the development of internal procedures Supporting, training, and mentoring members of the administration team when required Providing ad-hoc support to the Partners and Operations Manager as needed About You To be successful in this role, you will ideally have: Several years' experience within Financial Services, ideally within a St. James's Place Practice, IFA, or insurance environment Experience supporting advisers and managing complex client cases Excellent customer service skills, with the ability to build trusted and long-lasting client relationships A proactive, self-motivated approach and the ability to work with minimal supervision Strong organisational and time management skills, with confidence prioritising workloads across multiple advisers High attention to detail and strong problem-solving ability Excellent written and verbal communication skills, with strong literacy and numeracy Strong IT skills, including Microsoft 365 and confidence using bespoke financial services systems A calm, professional approach when working under pressure Confidence working with colleagues, clients, and third parties, demonstrating honesty, integrity, and absolute discretion when handling sensitive information Hours of work: full-time, Monday to Friday 9am until 5pm with 1 hour for lunch. My clients holiday year runs from January 1st to December 31st each year, holiday starting point is 20 days, holiday entitlement will increase by 1 day and each year thereafter up to 25 days maximum. At Christmas, 2 additional discretionary days are awarded. After 2 full years of service you will receive your birthday as a day extra holiday if it falls on a working day. After 10 years with the company, holiday entitlement will increase to 27 days. Pension Parking Professional qualifications are supported
Mar 19, 2026
Full time
My client is a Norwich based Wealth Management practice who provide investment and retirement advice to a High-Net-Worth client base. They are a boutique practice that believes in putting their strong client base at the forefront of all that they do working from a newly refurbished office in the north outskirts of the city. The Role Reporting to the Operations Manager, you will provide high-level administrative, technical, and client service support to the Partners and advisers. As a senior member of the administration team, you will take ownership of complex cases, support regulatory processes, and contribute to the smooth and efficient running of the Practice. Key Responsibilities Providing high-level technical and administrative support to Financial Planning Partners and advisers Acting as a key point of contact for clients and third parties, handling enquiries professionally and efficiently Meeting and greeting clients and visitors, ensuring a professional and welcoming experience Managing the end-to-end client lifecycle, from onboarding through to ongoing servicing Processing new business submissions accurately and efficiently using bespoke financial services software Managing and maintaining accurate client records on the Practice CRM system Keeping back-office systems up to date with live files, detailed case notes, and supporting documentation Preparing meeting packs, valuations, and reports, and following up on client meeting actions and notes Taking ownership of more complex cases and seeing them through to resolution Supporting compliance and regulatory processes, ensuring adherence to FCA policies and procedures Assisting with Anti-Money Laundering (AML), Know Your Customer (KYC), client due diligence, and ongoing client file reviews Ensuring all client documentation and processes meet regulatory, audit, and data protection (GDPR) requirements Liaising with product providers, and other third parties as required Identifying opportunities to improve administrative processes and contribute to the development of internal procedures Supporting, training, and mentoring members of the administration team when required Providing ad-hoc support to the Partners and Operations Manager as needed About You To be successful in this role, you will ideally have: Several years' experience within Financial Services, ideally within a St. James's Place Practice, IFA, or insurance environment Experience supporting advisers and managing complex client cases Excellent customer service skills, with the ability to build trusted and long-lasting client relationships A proactive, self-motivated approach and the ability to work with minimal supervision Strong organisational and time management skills, with confidence prioritising workloads across multiple advisers High attention to detail and strong problem-solving ability Excellent written and verbal communication skills, with strong literacy and numeracy Strong IT skills, including Microsoft 365 and confidence using bespoke financial services systems A calm, professional approach when working under pressure Confidence working with colleagues, clients, and third parties, demonstrating honesty, integrity, and absolute discretion when handling sensitive information Hours of work: full-time, Monday to Friday 9am until 5pm with 1 hour for lunch. My clients holiday year runs from January 1st to December 31st each year, holiday starting point is 20 days, holiday entitlement will increase by 1 day and each year thereafter up to 25 days maximum. At Christmas, 2 additional discretionary days are awarded. After 2 full years of service you will receive your birthday as a day extra holiday if it falls on a working day. After 10 years with the company, holiday entitlement will increase to 27 days. Pension Parking Professional qualifications are supported
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 19, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Research Manager - Brand Insights London Up to 50,000 plus benefits This is an exclusive opportunity to join a high-performing Brand Insights team at the heart of clients' brand and marketing decisions. You will work across a huge breadth of brands and sectors, lead strategic conversations with senior stakeholders, and coach a talented team while still staying close to the data and the story it tells. The Company They are a global data, insights and consulting business with a flagship Brand Insights team. This team partners with over 100 brands across every major sector, helping them understand how people think, feel and behave, and how that translates into brand and commercial outcomes. They sit at the centre of clients' brand, marketing and customer strategies, joining the dots between research, media, creative and customer experience. Collaboration, learning and high performance are central to how they work. The Role As Research Manager, you will: Act as a strategic partner to brand, marketing and insight teams across multiple key accounts. Lead projects end to end, from brief and proposal through to analysis, storytelling and debrief. Translate complex quantitative data into clear, commercially focused brand and marketing recommendations. Work across brand tracking, brand health, brand equity and segmentation, ensuring outputs drive real decisions. Design and review questionnaires to make sure the right brand and comms questions are being asked. Combine survey data with media, social and search data to build a complete picture of brand performance. Present findings in PowerPoint to insight, marketing and wider commercial teams, often cross-functionally. Coach and support internal teams, including Senior Executives and Client Executives, typically with 1-2 direct reports. Collaborate closely with processing and charting teams to deliver accurate, timely and impactful work. Your Skills And Experience You will be a strong fit if you have: Solid experience in quantitative research focused on brands, ideally within an agency or consultancy environment. Hands-on experience with brand tracking, brand health or brand equity studies, from design through to delivery. Confidence working with data in Excel and using tools such as SPSS or similar for data mining and analysis. Experience writing or refining questionnaires, especially for brand and communications research. A proven ability to build a compelling narrative from data, not just report the numbers. Strong communication skills, comfortable presenting to insight teams and wider marketing or brand stakeholders. Good project and time management, able to balance multiple accounts and deadlines. A genuine curiosity about marketing, brand management and what makes strong brands stand out. Experience mentoring or coaching more junior team members is highly beneficial. What They Offer Salary between £45,000 and £55,000, depending on location and experience. Hybrid working, with around 2 to 3 days per week in London Competitive pension and 25 days holiday, plus additional benefits. Potential for on-the-spot bonuses linked to strong performance. The chance to work on a diverse portfolio of well-known brands across multiple sectors. Clear progression opportunities, with exposure to senior stakeholders and a pathway towards senior client leadership. A collaborative, supportive culture that values learning, development and knowledge sharing. How To Apply If you are a brand-focused quantitative insights professional interested in this Research Manager opportunity, please apply with your CV to find out more.
Mar 19, 2026
Full time
Research Manager - Brand Insights London Up to 50,000 plus benefits This is an exclusive opportunity to join a high-performing Brand Insights team at the heart of clients' brand and marketing decisions. You will work across a huge breadth of brands and sectors, lead strategic conversations with senior stakeholders, and coach a talented team while still staying close to the data and the story it tells. The Company They are a global data, insights and consulting business with a flagship Brand Insights team. This team partners with over 100 brands across every major sector, helping them understand how people think, feel and behave, and how that translates into brand and commercial outcomes. They sit at the centre of clients' brand, marketing and customer strategies, joining the dots between research, media, creative and customer experience. Collaboration, learning and high performance are central to how they work. The Role As Research Manager, you will: Act as a strategic partner to brand, marketing and insight teams across multiple key accounts. Lead projects end to end, from brief and proposal through to analysis, storytelling and debrief. Translate complex quantitative data into clear, commercially focused brand and marketing recommendations. Work across brand tracking, brand health, brand equity and segmentation, ensuring outputs drive real decisions. Design and review questionnaires to make sure the right brand and comms questions are being asked. Combine survey data with media, social and search data to build a complete picture of brand performance. Present findings in PowerPoint to insight, marketing and wider commercial teams, often cross-functionally. Coach and support internal teams, including Senior Executives and Client Executives, typically with 1-2 direct reports. Collaborate closely with processing and charting teams to deliver accurate, timely and impactful work. Your Skills And Experience You will be a strong fit if you have: Solid experience in quantitative research focused on brands, ideally within an agency or consultancy environment. Hands-on experience with brand tracking, brand health or brand equity studies, from design through to delivery. Confidence working with data in Excel and using tools such as SPSS or similar for data mining and analysis. Experience writing or refining questionnaires, especially for brand and communications research. A proven ability to build a compelling narrative from data, not just report the numbers. Strong communication skills, comfortable presenting to insight teams and wider marketing or brand stakeholders. Good project and time management, able to balance multiple accounts and deadlines. A genuine curiosity about marketing, brand management and what makes strong brands stand out. Experience mentoring or coaching more junior team members is highly beneficial. What They Offer Salary between £45,000 and £55,000, depending on location and experience. Hybrid working, with around 2 to 3 days per week in London Competitive pension and 25 days holiday, plus additional benefits. Potential for on-the-spot bonuses linked to strong performance. The chance to work on a diverse portfolio of well-known brands across multiple sectors. Clear progression opportunities, with exposure to senior stakeholders and a pathway towards senior client leadership. A collaborative, supportive culture that values learning, development and knowledge sharing. How To Apply If you are a brand-focused quantitative insights professional interested in this Research Manager opportunity, please apply with your CV to find out more.
Shipping Team Leader Annual Salary: Competitive (to be discussed) Location: Heathrow Job Type: Full-time (37.5 hours per week, Monday to Friday, 9am - 5.30pm) We are seeking a Shipping Team Leader to provide a crucial support layer between Healthcare Operations and the Operations Manager. This role is pivotal in maintaining and improving Healthcare Operations for both Imports and Exports, developing best practices, and streamlining processes. The successful candidate will liaise with staff and other department managers to maximise profitability and ensure the achievement of the company's business objectives. Day-to-day of the role: Oversee the arranging and receiving of all import/export consignments efficiently and cost-effectively while achieving required service levels. Handle all documentation and liaise with partners and customers, ensuring excellent customer service. Lead the healthcare team, fostering effective communication across all internal functions. Optimize business processes to reduce costs and increase productivity through constant review. Provide accurate weekly financial reports to the UK Head of Airfreight & London Heathrow Operations Manager. Develop effective relationships and negotiate with carriers and overseas agents. Ensure compliance with HM Customs entry procedures and accurate data processing in Hellogic/CW1. Support the Sales/Product team in transporting goods in the most efficient and cost-effective way. Manage deviation handling and CAPA process. Support RFQs, tenders, and the implementation of new customers at a local level. Required Skills & Qualifications: GCSE, Standard Grade or equivalent in Maths and English; highly competent in all areas of Microsoft Office. Up to three years of experience in the Freight Forwarding industry, handling healthcare shipments and supporting CAPA processes. Demonstrated excellence in customer service and effective communication skills. Ability to develop and maintain operational systems and processes. Knowledge of LSH industry standards (GDP, TCR) is advantageous. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development within a dynamic and supportive environment. Engage with a diverse team and contribute to significant projects impacting global healthcare logistics. To apply for the Shipping Team Leader position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Mar 19, 2026
Full time
Shipping Team Leader Annual Salary: Competitive (to be discussed) Location: Heathrow Job Type: Full-time (37.5 hours per week, Monday to Friday, 9am - 5.30pm) We are seeking a Shipping Team Leader to provide a crucial support layer between Healthcare Operations and the Operations Manager. This role is pivotal in maintaining and improving Healthcare Operations for both Imports and Exports, developing best practices, and streamlining processes. The successful candidate will liaise with staff and other department managers to maximise profitability and ensure the achievement of the company's business objectives. Day-to-day of the role: Oversee the arranging and receiving of all import/export consignments efficiently and cost-effectively while achieving required service levels. Handle all documentation and liaise with partners and customers, ensuring excellent customer service. Lead the healthcare team, fostering effective communication across all internal functions. Optimize business processes to reduce costs and increase productivity through constant review. Provide accurate weekly financial reports to the UK Head of Airfreight & London Heathrow Operations Manager. Develop effective relationships and negotiate with carriers and overseas agents. Ensure compliance with HM Customs entry procedures and accurate data processing in Hellogic/CW1. Support the Sales/Product team in transporting goods in the most efficient and cost-effective way. Manage deviation handling and CAPA process. Support RFQs, tenders, and the implementation of new customers at a local level. Required Skills & Qualifications: GCSE, Standard Grade or equivalent in Maths and English; highly competent in all areas of Microsoft Office. Up to three years of experience in the Freight Forwarding industry, handling healthcare shipments and supporting CAPA processes. Demonstrated excellence in customer service and effective communication skills. Ability to develop and maintain operational systems and processes. Knowledge of LSH industry standards (GDP, TCR) is advantageous. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development within a dynamic and supportive environment. Engage with a diverse team and contribute to significant projects impacting global healthcare logistics. To apply for the Shipping Team Leader position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Role: Area Sales Manager Location: South East UK (NE London, Essex, Hertfordshire, Bedfordshire, Cambridgeshire & East Anglia) Contract type: Full time, perm. The role is part of Carrier Rental Systems (part of the global Carrier Corporation) one of the leading suppliers of temperature control rental equipment in the UK and Ireland. We are currently looking for Area Sales Manager who will oversee sales operations in the South East UK focusing on driving revenue growth. The role combines business development and account management. As the Area Sales Manager, you will be specifically responsible for: Building strong value adding relationships with existing customers Prospecting for new customers and new opportunities with existing customers Working closely with depot network and internal Service Centre colleagues Continuous personal development on product and application knowledge Contributing to and working with Carrier Rental Systems data systems especially CRM system Managing commercials to ensure order profitability Increasing the level of awareness of customers of Carrier Rental Systems and associated companies within the region; Providing reports on customer enquiries, hires and sales in the designated area. Assisting in the collection of payments due for services provided in the designated area. To be successful in the role you should have: Strong technical knowledge of HVAC products, preferably boilers and chillers Previous experience in outside sales, ideally in HVAC or equipment rental Experience using CRM systems to manage customer relationships Valid UK driving license Proficient in MS Office applications Excellent communication and negotiation skills Customer-oriented with a results-driven mindset What we offer Base salary + 20% SIP Company car, fuel card, credit card 25 days of holidays + bank holidays Life insurance Pension scheme Access to benefit central platform Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 19, 2026
Full time
Role: Area Sales Manager Location: South East UK (NE London, Essex, Hertfordshire, Bedfordshire, Cambridgeshire & East Anglia) Contract type: Full time, perm. The role is part of Carrier Rental Systems (part of the global Carrier Corporation) one of the leading suppliers of temperature control rental equipment in the UK and Ireland. We are currently looking for Area Sales Manager who will oversee sales operations in the South East UK focusing on driving revenue growth. The role combines business development and account management. As the Area Sales Manager, you will be specifically responsible for: Building strong value adding relationships with existing customers Prospecting for new customers and new opportunities with existing customers Working closely with depot network and internal Service Centre colleagues Continuous personal development on product and application knowledge Contributing to and working with Carrier Rental Systems data systems especially CRM system Managing commercials to ensure order profitability Increasing the level of awareness of customers of Carrier Rental Systems and associated companies within the region; Providing reports on customer enquiries, hires and sales in the designated area. Assisting in the collection of payments due for services provided in the designated area. To be successful in the role you should have: Strong technical knowledge of HVAC products, preferably boilers and chillers Previous experience in outside sales, ideally in HVAC or equipment rental Experience using CRM systems to manage customer relationships Valid UK driving license Proficient in MS Office applications Excellent communication and negotiation skills Customer-oriented with a results-driven mindset What we offer Base salary + 20% SIP Company car, fuel card, credit card 25 days of holidays + bank holidays Life insurance Pension scheme Access to benefit central platform Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 19, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
Mar 19, 2026
Full time
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
We are seeking an experienced Client Manager or Client Relationship Manager to join a growing advice team, primarily based in Stansted. You will support a highly experienced Chartered Adviser, playing a central role in delivering a seamless and well-organised client experience. The Role You will act as the key point of contact for clients, ensuring a smooth journey from onboarding through to ongoing financial planning and investment administration. Key responsibilities include: Managing day-to-day client relationships and providing proactive support Coordinating client meetings, reviews, and follow-up actions Preparing accurate pre- and post-meeting documentation Overseeing workflow, ensuring all planning, compliance, and administrative tasks are completed efficiently Maintaining high-quality, compliant client records and documentation Liaising with providers, platforms, and professional third parties Supporting investment administration including contributions, withdrawals, and transfers Working closely with Advisers, Paraplanners, and wider support teams You will play a pivotal role in ensuring clients feel informed, supported, and confident throughout their financial journey. About You 2-3+ years' experience in a Client Manager / Client Relationship role within an IFA or advice firm Working towards (or willing to study for) the CII Diploma in Regulated Financial Planning Strong organisational skills and exceptional attention to detail Confident communicator with a professional and client-focused approach Proactive, reliable, and able to manage multiple priorities effectively Experience with CRM systems and maintaining high-quality client data Just as important as your experience is your personality. We are looking for someone who will thrive in an open, collaborative and supportive environment, and who values teamwork, communication and building strong relationships. What's on Offer Salary up to £35,000 Hybrid working Highly flexible working hours Excellent company benefits Supportive, team-focused culture Opportunities for development and progression This is a fantastic opportunity for someone looking to build their career within a high-quality financial planning environment where culture and people are genuinely valued.
Mar 19, 2026
Full time
We are seeking an experienced Client Manager or Client Relationship Manager to join a growing advice team, primarily based in Stansted. You will support a highly experienced Chartered Adviser, playing a central role in delivering a seamless and well-organised client experience. The Role You will act as the key point of contact for clients, ensuring a smooth journey from onboarding through to ongoing financial planning and investment administration. Key responsibilities include: Managing day-to-day client relationships and providing proactive support Coordinating client meetings, reviews, and follow-up actions Preparing accurate pre- and post-meeting documentation Overseeing workflow, ensuring all planning, compliance, and administrative tasks are completed efficiently Maintaining high-quality, compliant client records and documentation Liaising with providers, platforms, and professional third parties Supporting investment administration including contributions, withdrawals, and transfers Working closely with Advisers, Paraplanners, and wider support teams You will play a pivotal role in ensuring clients feel informed, supported, and confident throughout their financial journey. About You 2-3+ years' experience in a Client Manager / Client Relationship role within an IFA or advice firm Working towards (or willing to study for) the CII Diploma in Regulated Financial Planning Strong organisational skills and exceptional attention to detail Confident communicator with a professional and client-focused approach Proactive, reliable, and able to manage multiple priorities effectively Experience with CRM systems and maintaining high-quality client data Just as important as your experience is your personality. We are looking for someone who will thrive in an open, collaborative and supportive environment, and who values teamwork, communication and building strong relationships. What's on Offer Salary up to £35,000 Hybrid working Highly flexible working hours Excellent company benefits Supportive, team-focused culture Opportunities for development and progression This is a fantastic opportunity for someone looking to build their career within a high-quality financial planning environment where culture and people are genuinely valued.
We are working with a fast-growing, data-driven digital business who are looking for a Digital Marketing Executive to join their team. This is an excellent opportunity to join a market-leading business known for its strategic approach, strong analytics capability and long-standing client relationships with some of the UK's most recognisable brands. The Opportunity Our client is looking to hire a driven and ambitious Digital Marketing Executive to join their expanding paid media team. Reporting into the Paid Marketing Manager and working within a team of four, you will support the delivery, optimisation and reporting of paid media campaigns. The role will also give you exposure across wider digital channels, allowing you to build well-rounded experience in a high-performing environment. This position would suit someone with around 9-12 months' experience in PPC or campaign management (or a Digital Marketing Executive role) who is eager to accelerate their development within a structured, ambitious and commercially focused agency. There is genuine progression available - success is recognised and rewarded, and the business actively supports professional growth. Over time, you will have the opportunity to take ownership of key client PPC accounts. Key Responsibilities Set up, manage and optimise paid media campaigns Analyse campaign performance and produce data-led reports Provide insights to clients to demonstrate ROI and effectiveness Support strategy implementation across paid search and paid social Stay up to date with digital marketing trends and emerging platforms Experience & Skills Required Minimum 9-12 months' experience in PPC / campaign management or similar digital role Strong numerical ability and excellent attention to detail Confident written and verbal communication skills Proficient in Microsoft Office Experience using platforms such as: Google Ads Meta Ads (Facebook & Instagram) LinkedIn Ads Microsoft Ads Understanding of AI tools and their workplace applications Exposure to SEO or copywriting (desirable) Google Tag Manager and Google Analytics knowledge (advantageous but not essential) You will thrive in a structured, ambitious culture and be motivated by working with high-profile clients and data-led strategies.
Mar 19, 2026
Full time
We are working with a fast-growing, data-driven digital business who are looking for a Digital Marketing Executive to join their team. This is an excellent opportunity to join a market-leading business known for its strategic approach, strong analytics capability and long-standing client relationships with some of the UK's most recognisable brands. The Opportunity Our client is looking to hire a driven and ambitious Digital Marketing Executive to join their expanding paid media team. Reporting into the Paid Marketing Manager and working within a team of four, you will support the delivery, optimisation and reporting of paid media campaigns. The role will also give you exposure across wider digital channels, allowing you to build well-rounded experience in a high-performing environment. This position would suit someone with around 9-12 months' experience in PPC or campaign management (or a Digital Marketing Executive role) who is eager to accelerate their development within a structured, ambitious and commercially focused agency. There is genuine progression available - success is recognised and rewarded, and the business actively supports professional growth. Over time, you will have the opportunity to take ownership of key client PPC accounts. Key Responsibilities Set up, manage and optimise paid media campaigns Analyse campaign performance and produce data-led reports Provide insights to clients to demonstrate ROI and effectiveness Support strategy implementation across paid search and paid social Stay up to date with digital marketing trends and emerging platforms Experience & Skills Required Minimum 9-12 months' experience in PPC / campaign management or similar digital role Strong numerical ability and excellent attention to detail Confident written and verbal communication skills Proficient in Microsoft Office Experience using platforms such as: Google Ads Meta Ads (Facebook & Instagram) LinkedIn Ads Microsoft Ads Understanding of AI tools and their workplace applications Exposure to SEO or copywriting (desirable) Google Tag Manager and Google Analytics knowledge (advantageous but not essential) You will thrive in a structured, ambitious culture and be motivated by working with high-profile clients and data-led strategies.
Job Title: Deputy SHE Manager Location: Rochester - Onsite Salary: £48,000 to £50,000 per annum depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: The role focuses on strengthening the organisation's safety culture and ensuring full compliance with ISO45001, ISO45003, ISO14001 and SMM standards. It involves maintaining management systems, supporting leadership engagement, and coordinating internal and external audits. A key responsibility is managing high quality reporting of accidents, incidents and near misses. The position also drives continuous improvement by developing risk reduction strategies, new SHE tools and enhanced ways of working. Additionally, it supports the creation of employee safety training programs and contributes to long term succession planning for the SHE function and wider business. Core duties: You will be proficient in the use of IT tools and proprietary software to manipulate data and support the development of management reporting You must be experienced in conducting management system audits, including an in-depth knowledge of ISO 45001 & 14001 management systems You will be experienced in engaging and presenting to stakeholders across all levels, senior leadership in particular and proficient in training staff of all levels You will be experienced in the use of root cause analysis tools in support of accident and incident investigation and the implementation of improvements to prevent reoccurrence You will hold a NEBOSH National General Certificate and ideally hold NEBOSH National Diploma in occupational Health and Safety held (or equivalent qualification i.e. NVQ level 5) and ideally hold Membership of IEMA The Safety, Health & Environment (SHE) Team: The team will provide competent and comprehensive SHE advice and support to Line Leaders , enabling them to effectively manage SHE within their areas of responsibility and to help shape and drive their business operation. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 1st April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Mar 19, 2026
Full time
Job Title: Deputy SHE Manager Location: Rochester - Onsite Salary: £48,000 to £50,000 per annum depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: The role focuses on strengthening the organisation's safety culture and ensuring full compliance with ISO45001, ISO45003, ISO14001 and SMM standards. It involves maintaining management systems, supporting leadership engagement, and coordinating internal and external audits. A key responsibility is managing high quality reporting of accidents, incidents and near misses. The position also drives continuous improvement by developing risk reduction strategies, new SHE tools and enhanced ways of working. Additionally, it supports the creation of employee safety training programs and contributes to long term succession planning for the SHE function and wider business. Core duties: You will be proficient in the use of IT tools and proprietary software to manipulate data and support the development of management reporting You must be experienced in conducting management system audits, including an in-depth knowledge of ISO 45001 & 14001 management systems You will be experienced in engaging and presenting to stakeholders across all levels, senior leadership in particular and proficient in training staff of all levels You will be experienced in the use of root cause analysis tools in support of accident and incident investigation and the implementation of improvements to prevent reoccurrence You will hold a NEBOSH National General Certificate and ideally hold NEBOSH National Diploma in occupational Health and Safety held (or equivalent qualification i.e. NVQ level 5) and ideally hold Membership of IEMA The Safety, Health & Environment (SHE) Team: The team will provide competent and comprehensive SHE advice and support to Line Leaders , enabling them to effectively manage SHE within their areas of responsibility and to help shape and drive their business operation. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 1st April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Harvey Nash IT Recruitment UK
Antrim, County Antrim
Role: Work Authorization Coordinator (Compliance & Onboarding) Contract: Initial 6 months/hybrid (3 days on site in Belfast) Rate: Circa £150 P/D inside IR35 Client: Global Investment Bank The role: Execute delivery tasks as all other team members (Logging requests, Answering questions, Creating documents, Chasing dependencies, Controlling inputs and outputs, Interacting with vendors, and Entering data into systems); Maintaining all employee data on appropriate systems and inclusive of document imaging where required Be the expert of multi country work authorization processes and systems Proactively train and develop existing staff/new hires on processes, systems and soft skills without advice from the Team Leader or Manager Ensure that Desktop Procedures, Process maps and Training materials are updated and validated Complex case handling Go-to person within the team in case of work authorization related questions Participate in projects as assigned by the Team Leader or Manager Your background: Professional experience in a Shared Services environment - similar roles in a large FS or Banking business would be beneficial. Good working knowledge of work authorisation processes Background Screening process knowledge preferred Knowledge of Recruiting Systems and Workday preferred Strong customer service orientation Commitment to process improvement and best practices implementation Ability to work in an environment where compliance with processes and procedures is of priority Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion PLEASE ONLY APPLY IF YOU ARE IMMEDIATELY AVAILABLE AND BASED IN/AROUND BELFAST. *NO SPONSORSHIP AVAILABLE*
Mar 19, 2026
Contractor
Role: Work Authorization Coordinator (Compliance & Onboarding) Contract: Initial 6 months/hybrid (3 days on site in Belfast) Rate: Circa £150 P/D inside IR35 Client: Global Investment Bank The role: Execute delivery tasks as all other team members (Logging requests, Answering questions, Creating documents, Chasing dependencies, Controlling inputs and outputs, Interacting with vendors, and Entering data into systems); Maintaining all employee data on appropriate systems and inclusive of document imaging where required Be the expert of multi country work authorization processes and systems Proactively train and develop existing staff/new hires on processes, systems and soft skills without advice from the Team Leader or Manager Ensure that Desktop Procedures, Process maps and Training materials are updated and validated Complex case handling Go-to person within the team in case of work authorization related questions Participate in projects as assigned by the Team Leader or Manager Your background: Professional experience in a Shared Services environment - similar roles in a large FS or Banking business would be beneficial. Good working knowledge of work authorisation processes Background Screening process knowledge preferred Knowledge of Recruiting Systems and Workday preferred Strong customer service orientation Commitment to process improvement and best practices implementation Ability to work in an environment where compliance with processes and procedures is of priority Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion PLEASE ONLY APPLY IF YOU ARE IMMEDIATELY AVAILABLE AND BASED IN/AROUND BELFAST. *NO SPONSORSHIP AVAILABLE*
Circa £59,000 per annum 6 Month Fixed Term Contract Part home/Part office (London) based As the world s leading children s organisation, UNICEF delivers life-saving essentials and long-term solutions that transform futures. From clean water, nutritious food and vaccines to education and protection from violence, we reach more children than any other organisation. Our work is powered by collaboration - with families, communities, partners and governments in over 190 countries - because real change happens when we act together. This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Marketing Manager. You will be working in the multi-disciplinary Marketing team within the Public Engagement directorate, working on a wide range of campaigns and projects aiming to maximise the amount of income, influence and impact we deliver for children, such as digital marketing acquisition, brand marketing and supporter journeys. You will be well-versed in managing successful insight-led marketing campaigns across a broad range of channels. You will manage spend and income budgets, objective-setting and reporting, as well as contributing to developing marketing strategy. You will project manage individuals within the team, as well as working with multi-disciplinary stakeholder teams such as Creative, Data and Knowledge and Insight. We are particularly interested in candidates with experience in managing paid digital campaigns. Act now and visit the website via the apply button to apply online. Closing date: 5pm, Thursday 26 March 2026. In return, we offer : excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) outstanding training and learning opportunities and the support to flourish in your role impressive open plan office space and facilities on the Queen Elizabeth Olympic Park an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children. the opportunity to work in a leading children s organisation making a difference to children around the world Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. We only accept online applications as this saves us money, making more funds available for us to help ensure children s rights. If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates. Registered Charity Nos. (England and Wales) SC043677 (Scotland)
Mar 19, 2026
Full time
Circa £59,000 per annum 6 Month Fixed Term Contract Part home/Part office (London) based As the world s leading children s organisation, UNICEF delivers life-saving essentials and long-term solutions that transform futures. From clean water, nutritious food and vaccines to education and protection from violence, we reach more children than any other organisation. Our work is powered by collaboration - with families, communities, partners and governments in over 190 countries - because real change happens when we act together. This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Marketing Manager. You will be working in the multi-disciplinary Marketing team within the Public Engagement directorate, working on a wide range of campaigns and projects aiming to maximise the amount of income, influence and impact we deliver for children, such as digital marketing acquisition, brand marketing and supporter journeys. You will be well-versed in managing successful insight-led marketing campaigns across a broad range of channels. You will manage spend and income budgets, objective-setting and reporting, as well as contributing to developing marketing strategy. You will project manage individuals within the team, as well as working with multi-disciplinary stakeholder teams such as Creative, Data and Knowledge and Insight. We are particularly interested in candidates with experience in managing paid digital campaigns. Act now and visit the website via the apply button to apply online. Closing date: 5pm, Thursday 26 March 2026. In return, we offer : excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) outstanding training and learning opportunities and the support to flourish in your role impressive open plan office space and facilities on the Queen Elizabeth Olympic Park an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children. the opportunity to work in a leading children s organisation making a difference to children around the world Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. We only accept online applications as this saves us money, making more funds available for us to help ensure children s rights. If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates. Registered Charity Nos. (England and Wales) SC043677 (Scotland)
Role: Key Account Manager, Data Centres Location: London Contract type: Full time, permanent We are seeking a dynamic and experienced Key Account Manager to join our rapidly expanding EMEA Data Centre sales team. This pivotal role involves driving new business and expanding strategic relationships across data centre customers - including hyperscalers, colocation providers, enterprise end users, contractors and consultants. To deliver short term wins and long term multi-year growth for the Carrier Data Centre business. What will you be doing? Identify, qualify and pursue net-new opportunities across hyperscaler, colocation, edge, enterprise and replacement cycles. Serve as the primary point of contact for strategic and hyperscaler accounts; build strong, long-lasting relationships at multiple levels. Coordinate closely with engineering, operations and Project Management teams to ensure successful delivery from order to commissioning. Build and maintain a robust, insight-led pipeline and backlog aligned to a strategic account plan. Run a disciplined prospecting cadence (outreach, events, referrals) to open new buying centres and projects. Represent Carrier at industry events, conferences and networking forums to build brand and pipeline. To be successful in this role you will: Strong experience in Key Account Management, sales or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience highly valued. Proven track record managing large, complex accounts and delivering against ambitious targets. Technical knowledge advantageous: Hydronic chilled-water and airside products applicable to data centre cooling. Ability to translate technical concepts into business value propositions and ROI. Strong negotiation, communication and stakeholder management skills; excellent time management and organisation. Willingness to travel and utilize regional offices when required. IT literate with MS Office skills Hunter mentality: proactive pipeline generation, resilience and disciplined execution. What can we offer you? Competitive base salary Great sales bonus scheme (Uncapped with accelerator) Company Vehicle or cash allowance 25 Days Holiday + bank holidays Holiday purchase scheme Company Pension Opportunity to shape the future of a high-performing sales team. Career progression and development opportunities; work with industry-leading equipment. Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources Bravo Awards which recognise outstanding contributions from all employees and encourage excellence More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 19, 2026
Full time
Role: Key Account Manager, Data Centres Location: London Contract type: Full time, permanent We are seeking a dynamic and experienced Key Account Manager to join our rapidly expanding EMEA Data Centre sales team. This pivotal role involves driving new business and expanding strategic relationships across data centre customers - including hyperscalers, colocation providers, enterprise end users, contractors and consultants. To deliver short term wins and long term multi-year growth for the Carrier Data Centre business. What will you be doing? Identify, qualify and pursue net-new opportunities across hyperscaler, colocation, edge, enterprise and replacement cycles. Serve as the primary point of contact for strategic and hyperscaler accounts; build strong, long-lasting relationships at multiple levels. Coordinate closely with engineering, operations and Project Management teams to ensure successful delivery from order to commissioning. Build and maintain a robust, insight-led pipeline and backlog aligned to a strategic account plan. Run a disciplined prospecting cadence (outreach, events, referrals) to open new buying centres and projects. Represent Carrier at industry events, conferences and networking forums to build brand and pipeline. To be successful in this role you will: Strong experience in Key Account Management, sales or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience highly valued. Proven track record managing large, complex accounts and delivering against ambitious targets. Technical knowledge advantageous: Hydronic chilled-water and airside products applicable to data centre cooling. Ability to translate technical concepts into business value propositions and ROI. Strong negotiation, communication and stakeholder management skills; excellent time management and organisation. Willingness to travel and utilize regional offices when required. IT literate with MS Office skills Hunter mentality: proactive pipeline generation, resilience and disciplined execution. What can we offer you? Competitive base salary Great sales bonus scheme (Uncapped with accelerator) Company Vehicle or cash allowance 25 Days Holiday + bank holidays Holiday purchase scheme Company Pension Opportunity to shape the future of a high-performing sales team. Career progression and development opportunities; work with industry-leading equipment. Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources Bravo Awards which recognise outstanding contributions from all employees and encourage excellence More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 19, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Business Analyst jobs at ITOL Recruit
Burnley, Lancashire
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
Mar 19, 2026
Full time
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
Job Title: Senior Associate Transfer Pricing Job Location: Edinburgh Your new company You will be joining a well respected professional services organisation with a strong presence in the Scottish market and a growing tax advisory offering. The firm partners with a broad range of financial services clients, including banks, insurers, asset managers and fintechs, and supports them with complex tax and cross border matters. The Edinburgh office offers a collaborative working culture, flexible hybrid arrangements, and a strong focus on continuous development, giving you the opportunity to grow your technical expertise in a supportive and high performing environment. Your new role As a Senior Associate within the Transfer Pricing team, you will support the delivery of advisory and compliance projects for a portfolio of financial services clients. Your work will involve analysing financial and operational data, assisting with the preparation of transfer pricing documentation, supporting value chain analyses, and contributing to advisory projects such as restructurings, business model changes, and new transactions. You will collaborate with colleagues across tax, corporate finance, and wider advisory teams, gaining exposure to complex and high profile work. This role is well suited to someone looking to deepen their TP or FS experience while building confidence in managing client relationships and contributing to the development of the practice. What you'll need to succeed To succeed in this role, you will bring experience in either transfer pricing or the financial services sector - and a desire to build capability in the other. You should feel comfortable working with data, analysing information, and applying guidance such as OECD principles (training and support are provided where needed). Strong communication skills, curiosity, and a willingness to learn will be key, as will the ability to work collaboratively on multiple projects and meet deadlines. Professional qualifications such as CTA, ACA, ACCA or equivalent are beneficial but not essential, provided you have relevant experience and a strong interest in developing a specialist career in cross border tax within financial services. What you'll get in return You will join an organisation that places real value on progression, mentorship, and continuous learning. You can expect a competitive salary, flexible hybrid working arrangements, and access to a comprehensive benefits package. Working with major financial services clients offers exposure to diverse, technically interesting work and the opportunity to build a strong foundation in transfer pricing and international tax. You'll be supported by experienced managers and directors who will help you grow your skills, develop confidence in client-facing work, and progress toward more senior roles within a dynamic and expanding team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 19, 2026
Full time
Job Title: Senior Associate Transfer Pricing Job Location: Edinburgh Your new company You will be joining a well respected professional services organisation with a strong presence in the Scottish market and a growing tax advisory offering. The firm partners with a broad range of financial services clients, including banks, insurers, asset managers and fintechs, and supports them with complex tax and cross border matters. The Edinburgh office offers a collaborative working culture, flexible hybrid arrangements, and a strong focus on continuous development, giving you the opportunity to grow your technical expertise in a supportive and high performing environment. Your new role As a Senior Associate within the Transfer Pricing team, you will support the delivery of advisory and compliance projects for a portfolio of financial services clients. Your work will involve analysing financial and operational data, assisting with the preparation of transfer pricing documentation, supporting value chain analyses, and contributing to advisory projects such as restructurings, business model changes, and new transactions. You will collaborate with colleagues across tax, corporate finance, and wider advisory teams, gaining exposure to complex and high profile work. This role is well suited to someone looking to deepen their TP or FS experience while building confidence in managing client relationships and contributing to the development of the practice. What you'll need to succeed To succeed in this role, you will bring experience in either transfer pricing or the financial services sector - and a desire to build capability in the other. You should feel comfortable working with data, analysing information, and applying guidance such as OECD principles (training and support are provided where needed). Strong communication skills, curiosity, and a willingness to learn will be key, as will the ability to work collaboratively on multiple projects and meet deadlines. Professional qualifications such as CTA, ACA, ACCA or equivalent are beneficial but not essential, provided you have relevant experience and a strong interest in developing a specialist career in cross border tax within financial services. What you'll get in return You will join an organisation that places real value on progression, mentorship, and continuous learning. You can expect a competitive salary, flexible hybrid working arrangements, and access to a comprehensive benefits package. Working with major financial services clients offers exposure to diverse, technically interesting work and the opportunity to build a strong foundation in transfer pricing and international tax. You'll be supported by experienced managers and directors who will help you grow your skills, develop confidence in client-facing work, and progress toward more senior roles within a dynamic and expanding team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Performance Manager Cardiff (Head Office based) £36,000 - £38,000 Full-time PermanentBenefits include -30 days annual leave plus bank holidays, annual bonus, Medicash Healthcare Scheme, NUS/Totum discount card, Life Assurance plus more We are supporting a well-established, values-led organisation in Cardiff to recruit an experienced Performance Manager .This is a leadership role focused on driving team performance, ensuring contractual compliance, and enhancing customer and learner experience within a regulated, target-driven environment. The Role You will lead and develop a team responsible for delivering against contractual performance requirements. Working closely with senior leadership and quality colleagues, you'll ensure operational targets are achieved while maintaining high standards of compliance and service delivery.Key responsibilities include: Leading and managing a team to meet performance and compliance targets Monitoring occupancy, starts, completions and overall delivery metrics Reviewing management information and ensuring data accuracy and integrity Conducting regular 1-1s and implementing performance improvement plans where required Working collaboratively with quality colleagues to drive continuous improvement Supporting employer engagement and retention Managing and escalating concerns in line with internal policy Championing equality, diversity, inclusion and wellbeing Ensuring adherence to safeguarding and professional standards About You:You'll be a confident and proactive people leader with experience managing teams in a performance-led environment. Essential: Previous management experience Experience leading multi-disciplinary or operational teams Proven track record of delivering against targets Strong organisational, interpersonal and communication skills Ability to manage competing priorities and deadlines IT literate Full UK driving licence and access to your own vehicle Willingness to undergo a DBS check and relevant professional registration Desirable: Experience within education, training, or publicly funded programmes Team leading or management qualification Safeguarding knowledge If you're a results-driven leader who enjoys developing teams and driving performance, we'd love to have a confidential conversation.
Mar 19, 2026
Full time
Performance Manager Cardiff (Head Office based) £36,000 - £38,000 Full-time PermanentBenefits include -30 days annual leave plus bank holidays, annual bonus, Medicash Healthcare Scheme, NUS/Totum discount card, Life Assurance plus more We are supporting a well-established, values-led organisation in Cardiff to recruit an experienced Performance Manager .This is a leadership role focused on driving team performance, ensuring contractual compliance, and enhancing customer and learner experience within a regulated, target-driven environment. The Role You will lead and develop a team responsible for delivering against contractual performance requirements. Working closely with senior leadership and quality colleagues, you'll ensure operational targets are achieved while maintaining high standards of compliance and service delivery.Key responsibilities include: Leading and managing a team to meet performance and compliance targets Monitoring occupancy, starts, completions and overall delivery metrics Reviewing management information and ensuring data accuracy and integrity Conducting regular 1-1s and implementing performance improvement plans where required Working collaboratively with quality colleagues to drive continuous improvement Supporting employer engagement and retention Managing and escalating concerns in line with internal policy Championing equality, diversity, inclusion and wellbeing Ensuring adherence to safeguarding and professional standards About You:You'll be a confident and proactive people leader with experience managing teams in a performance-led environment. Essential: Previous management experience Experience leading multi-disciplinary or operational teams Proven track record of delivering against targets Strong organisational, interpersonal and communication skills Ability to manage competing priorities and deadlines IT literate Full UK driving licence and access to your own vehicle Willingness to undergo a DBS check and relevant professional registration Desirable: Experience within education, training, or publicly funded programmes Team leading or management qualification Safeguarding knowledge If you're a results-driven leader who enjoys developing teams and driving performance, we'd love to have a confidential conversation.
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. The HR Business Partner (HRBP) is a strategic role designed to work closely with leadership/management teams and business units to align HR strategies with business goals. The HRBP acts as a trusted advisor, providing guidance on people-related matters, including talent management, organisational development, employee relations, and performance management. The role requires both strategic thinking and hands-on execution, ensuring HR initiatives drive business outcomes and foster a positive workplace culture. About the Role HR Planning Collaborate and support the Group HR Director to understand business objectives and translate them into effective HR strategies and initiatives. Partner with management to develop action plans to address talent gaps, retention challenges, and other people-related business needs. Talent Management and Development Support performance management processes, including goal setting, feedback, and development plans. Assist with developing talent management programmes. Advise on learning and development requirements to ensure that the workforce is equipped with the necessary skills for current and future business needs. Employee Relations and Engagement Act as a point of contact for employee relations issues, providing guidance on conflict resolution, disciplinary actions, and grievances. Advise and coach managers on managing employee performance and behaviour. Promote employee engagement initiatives, gathering feedback and recommending actions to improve morale and productivity. Foster a culture of trust, collaboration, and high performance within teams. Support in Change Management Assist in implementing organisational changes, including restructures, TUPEs, or the introduction of new processes or policies. Support managers in communicating and managing change effectively across teams. Ensure the successful integration of change strategies into business operations. Workforce Planning and Organisation Development Assist with the forecast of future workforce needs based on business goals and objectives. Provide insights and guidance on optimising team structures, roles and responsibilities for improved performance. Talent Acquisition and Retention Work closely with the recruitment team to ensure that talent acquisition strategies align with business needs and priorities. Advise on retention strategies and work to reduce turnover by identifying the root cause and developing solutions to improve employee satisfaction and engagement. Participate in the recruitment process for mid to senior level roles, ensuring a good fit with the organisation's culture and values. EDI Support the development and implementation of EDI initiatives. Partner with management and leadership to create a diverse, inclusive, and equitable workplace culture. Assist with the implementation of data monitoring. HR Reporting and Analysis Provide data and insights on HR metrics, such as turnover rates, absenteeism, and employee engagement, to help inform decision-making. Assist with HR audits, employee surveys, and feedback programs to improve HR practices. Requirements Bachelor's degree (or equivalent) in HR, Business Admin, or a related field. 2-3 years of experience in an HR generalist role, preferably in a fast-paced environment. Level 7 CIPD (or working towards). Knowledge of employment law and HR best practice. Proven track record of implementing HR strategic initiatives. Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels. Strong problem solving, analytical and decision-making abilities. Results oriented with a focus on achieving business goals through effective people strategies. Strong business acumen and the ability to balance strategic thinking with practical HR solutions. Excellent organisational skills and attention to detail. Empathetic and approachable with a strong customer service orientation. Resilient and capable of managing completing priorities in a fast-paced environment. Proactive attitude and a continuous improvement mindset.
Mar 19, 2026
Full time
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. The HR Business Partner (HRBP) is a strategic role designed to work closely with leadership/management teams and business units to align HR strategies with business goals. The HRBP acts as a trusted advisor, providing guidance on people-related matters, including talent management, organisational development, employee relations, and performance management. The role requires both strategic thinking and hands-on execution, ensuring HR initiatives drive business outcomes and foster a positive workplace culture. About the Role HR Planning Collaborate and support the Group HR Director to understand business objectives and translate them into effective HR strategies and initiatives. Partner with management to develop action plans to address talent gaps, retention challenges, and other people-related business needs. Talent Management and Development Support performance management processes, including goal setting, feedback, and development plans. Assist with developing talent management programmes. Advise on learning and development requirements to ensure that the workforce is equipped with the necessary skills for current and future business needs. Employee Relations and Engagement Act as a point of contact for employee relations issues, providing guidance on conflict resolution, disciplinary actions, and grievances. Advise and coach managers on managing employee performance and behaviour. Promote employee engagement initiatives, gathering feedback and recommending actions to improve morale and productivity. Foster a culture of trust, collaboration, and high performance within teams. Support in Change Management Assist in implementing organisational changes, including restructures, TUPEs, or the introduction of new processes or policies. Support managers in communicating and managing change effectively across teams. Ensure the successful integration of change strategies into business operations. Workforce Planning and Organisation Development Assist with the forecast of future workforce needs based on business goals and objectives. Provide insights and guidance on optimising team structures, roles and responsibilities for improved performance. Talent Acquisition and Retention Work closely with the recruitment team to ensure that talent acquisition strategies align with business needs and priorities. Advise on retention strategies and work to reduce turnover by identifying the root cause and developing solutions to improve employee satisfaction and engagement. Participate in the recruitment process for mid to senior level roles, ensuring a good fit with the organisation's culture and values. EDI Support the development and implementation of EDI initiatives. Partner with management and leadership to create a diverse, inclusive, and equitable workplace culture. Assist with the implementation of data monitoring. HR Reporting and Analysis Provide data and insights on HR metrics, such as turnover rates, absenteeism, and employee engagement, to help inform decision-making. Assist with HR audits, employee surveys, and feedback programs to improve HR practices. Requirements Bachelor's degree (or equivalent) in HR, Business Admin, or a related field. 2-3 years of experience in an HR generalist role, preferably in a fast-paced environment. Level 7 CIPD (or working towards). Knowledge of employment law and HR best practice. Proven track record of implementing HR strategic initiatives. Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels. Strong problem solving, analytical and decision-making abilities. Results oriented with a focus on achieving business goals through effective people strategies. Strong business acumen and the ability to balance strategic thinking with practical HR solutions. Excellent organisational skills and attention to detail. Empathetic and approachable with a strong customer service orientation. Resilient and capable of managing completing priorities in a fast-paced environment. Proactive attitude and a continuous improvement mindset.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 19, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
