3151 jobs found

The Altro Group are looking for an experienced and commercially minded FP&A Manager to support both our Floors & Walls and Autoglym businesses. This is a key role within the finance team, responsible for leading the planning, forecasting and reporting processes across the Group. You will play a pivotal role in ensuring high-quality financial insight is delivered to support decision making, while also helping shape the future of reporting through the development of Power BI dashboards and the implementation of our Enterprise Performance Management (EPM) system, Vena. This is an excellent opportunity for someone who enjoys combining strong financial analysis with process improvement, stakeholder engagement, people management and finance transformation projects. The role is full time (37.5 hours per week) and based at our Letchworth Garden City, Hertfordshire HQ. It comes with the benefit of hybrid working (3 days a week in the office) and company funded private medical cover via our provider BUPA. As well as an exciting opportunity and a competitive salary, what do we have offer? Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more. Company funded private medical via our provider BUPA. A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party. It might be a long way off but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement. About you We are seeking a qualified accountant (ACA, ACCA, CIMA or equivalent) with strong FP&A experience gained through budgeting, forecasting, management reporting and long range planning. The successful candidate will have proven experience consolidating financial plans across multiple business units and be confident analysing complex financial information to provide clear, actionable insight. You will have excellent stakeholder management skills with the ability to challenge assumptions constructively, influence decision making and build strong relationships across finance and the wider business. A solid understanding of integrated financial reporting, including the links between the P&L, Balance Sheet and Cash Flow, is essential. The ideal candidate will be highly organised, capable of managing multiple deadlines and priorities, and possess a continuous improvement mindset focused on automation, standardisation and enhancing data quality. Experience developing management reporting frameworks, Power BI dashboards and supporting finance systems or EPM projects, particularly Vena, would be advantageous. So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. If you have the relevant experience and you re ready for a new challenge, click apply today! We can't wait to hear from you.

Our Client is an established and highly regarded Fresh Produce / Fruit grower and supplier to the major retailers, catering & wholesale sectors. We currently offer an excellent as Packhouse / Production Coordinator - Fresh Produce to join the business at an exciting time of growth. Packhouse / Production Coordinator is responsible for supporting the safe, efficient, and effective operation of the packhouse, ensuring products are packed to the highest standards of quality, food safety, legality, and customer specification. The role plays a key part in driving operational performance through Lean manufacturing principles, effective team coordination, and continuous improvement initiatives Key responsibilities; Support the efficient day-to-day running of the packhouse to achieve production plans and customer orders. Ensure production lines operate safely, efficiently, and in line with agreed performance targets. Monitor production output and communicate any issues that may impact productivity, quality, or service levels. Report machinery faults and equipment breakdowns promptly to the Packhouse Supervisor or Manager. Complete all operational checks and documentation accurately and within required timescales. Maintain accurate production records to ensure full traceability and data integrity. Calculate and monitor labour costs, productivity rates, and packing efficiencies. We require; Strong communication ability Confident and personable approach to team management Previous exposure to a production / packing environment Experience in a Fresh Produce facility or Fresh Food Production is essential This role is working as part of the management team and requires a 'hands on' approach in a fast-paced, perishable environment. Location: West Sussex Hours; 48 hours a week Salary; up to £38k, dependent on experience

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.

Relationship Manager - Commercial & SME Banking Location: South London (Fully Office-Based) Salary: 45,000- 50,000 per annum About the Role We are seeking an experienced Relationship Manager to join our Branch Banking team. This role focuses on driving profitable growth by providing high-quality relationship management to Commercial and SME clients. You will own a designated portfolio, manage credit needs, identify new opportunities, and ensure exceptional customer outcomes. This is a key position for an ambitious banking professional who can balance portfolio growth with robust risk awareness, early warning identification, and strong adherence to regulatory standards. Key Responsibilities Customer & Portfolio Management Manage and grow a portfolio of Commercial/SME clients. Conduct regular customer meetings, networking, and business development activities. Ensure all customer interactions follow TCF (Treating Customers Fairly) guidelines. Handle targeted account opening volumes and refer clients for Trade, FX, or Islamic banking products where appropriate. Commercial Growth Achieve asset and deposit growth targets for the branch. Prepare and negotiate customer credit proposals. Submit credit papers and account-opening documents to internal approval teams. Support the disbursement of lending in line with business objectives. Control & Compliance Manage credit renewals in accordance with policy and deadlines. Monitor compliance-related transactions and ensure Enhanced Due Diligence (EDD) is completed. Track excesses and Key Risk Indicators across all key accounts. Ensure branch SLAs are achieved for account opening and ongoing servicing. Team & Branch Support Coach and support junior RMs/RSOs to achieve KPI expectations. Assist in preparing MI, meeting materials, presentations, and business development reporting. Contribute to branch-related projects, planning, data analysis, and championing operational initiatives. Provide support to interns and new joiners where required. Regulatory Conduct Adhere to the FCA and PRA Conduct Rules at all times, demonstrating integrity, skill, diligence, and commitment to delivering good customer outcomes. Maintain compliance with the Certification Regime, conduct risk standards, and internal policy frameworks. Experience & Requirements Minimum 5 years' experience in a Relationship Manager role within the banking sector (Commercial/SME preferred). Strong understanding of credit processes, risk management, and commercial banking products. Evidence of ongoing CPD and professional qualifications (or commitment to obtaining them). Demonstrated competence in: Relationship management & customer service Financial analysis & credit understanding Regulatory knowledge Staff development & coaching Excellent presentation, communication, and negotiation skills. Confident, proactive, and capable of managing a busy diary and diverse workload. What We Offer Competitive salary of 45,000- 50,000 Professional development and ongoing certification support A collaborative, office-based working environment in South London The opportunity to influence branch commercial performance and build strong corporate relationships If you are a driven Relationship Manager with strong commercial expertise and a passion for exceptional client service, we'd love to hear from you. Apply today!

As a Part Time Payroll Administrator in Newark, you'll play a key role in ensuring payroll processes run smoothly and efficiently. This role involves managing payroll tasks and supporting the Payroll Manager. This is a Part Time Payroll Administrator position (20 hours per week) and is remote with occasional travel to our client's office in Newark. Client Details Our client is a growing organisation and a fantastic business to be a part of. We are exclusively supporting their search for a Part Time Payroll Administrator (20 hours per week). This is a remote position with travel to their Newark site. Our client can pay up to 29,000 (full time equivalent). Description Accurately process payroll for part-time and full-time staff. Ensure compliance with payroll regulations and guidelines. Maintain and update payroll records and employee data. Handle payroll queries and resolve discrepancies promptly. Collaborate with the accounting and finance team for reporting purposes. Prepare and distribute payslips and related documents. Assist with payroll audits and year-end processes. Keep up-to-date with changes in payroll legislation. Profile A successful Payroll Administrator (Part Time) should have: Experience in payroll processing within a professional setting. Proficiency in payroll software and Microsoft Excel. A strong understanding of payroll regulations and compliance. Excellent attention to detail and organisational skills. Good communication skills to liaise with colleagues and resolve queries. Job Offer A salary range of 27,000 to 29,000 per annum, dependent on the level of experience. The flexibility of a remote working arrangement. A permanent, part-time position. If you're interested in this role, apply now.

Are you passionate about delivering exceptional customer service and creating memorable experiences? A dynamic role awaits as a Customer Service Manager at our clients leading leisure centre facility in Swanley, where your skills will shine and your career will flourish. Imagine leading a team dedicated to providing a brilliant first impression and ensuring every customer feels valued. As the face of the centre, your warm welcome and efficient service will boost member engagement and encourage repeat visits, making a real impact on the community. In this role, you will manage a team to deliver outstanding customer service, promoting memberships and activities with enthusiasm. You will oversee the handling of enquiries across various channels, ensuring each interaction is friendly and professional. Maintaining a clean and organised reception and office area will be key, as will ensuring the security of customer data and the integrity of financial transactions. Health and safety are paramount, and you will be responsible for creating a safe environment for both customers and colleagues. Your commitment to ongoing training will ensure you stay informed and skilled, enabling you to provide the best service possible. Flexibility and a willingness to support business operations will be crucial as you contribute to the overall success of the centre. No formal qualifications are required, but excellent communication skills and a friendly, welcoming attitude are essential. This role offers the chance to develop your leadership abilities and make a tangible difference in a vibrant, active community. Take the next step in your career and join a team that values dedication, enthusiasm, and a commitment to excellence. Apply now to become a Customer Service Manager and be part of a supportive environment where your contributions are recognised and rewarded.

Supply Chain Administrator Salary - 25,846.76 Permanent We're looking for a Supply Chain Administrator to join our team based in Liverpool. This is an excellent opportunity for an organised and proactive administrator to support the effective management of supplier accounts, purchase orders, invoice processing and supply chain activities. You'll work closely with Category Managers, suppliers, subcontractors and internal teams, helping to ensure the smooth delivery of operational services while maintaining high standards of customer service, compliance and financial control. What you'll be doing: Supporting Category Managers and Buyers with raising, reconciling and receiving weekly consolidated purchase orders. Monitoring and managing unmatched invoice reports to support supplier and subcontractor purchase order compliance. Assisting the Accounts Payable team to ensure invoices and credits are processed accurately and within agreed timescales. Liaising with suppliers, subcontractors and internal stakeholders to resolve invoice and payment queries. Processing purchase orders and goods receipting in line with financial regulations and business procedures. Managing the business mailbox and responding to enquiries efficiently and professionally. Supporting supplier account reconciliations and challenging discrepancies where necessary. Maintaining supplier records, compliance documentation and business quality records. Undertaking data entry, database maintenance, filing and archiving activities to ensure accurate record keeping. Preparing documents, spreadsheets and presentations to support business operations. Assisting with audits, quality checks and continuous improvement initiatives. Attending meetings and providing updates on progress and key activities when required. What we're looking for: GCSE Maths and English (or equivalent qualification). Previous experience delivering administrative support within a commercial, contractor or similar business environment. Experience working with invoices, purchase orders, supplier accounts or financial administration processes. Strong IT skills, including experience using Microsoft Office applications. Excellent organisational skills with the ability to manage competing priorities and deadlines. Strong attention to detail and accuracy when managing records and financial information. Excellent written and verbal communication skills with the ability to build positive working relationships. A proactive and flexible approach with the ability to adapt to changing business needs. Ability to take ownership of workload and work effectively both independently and as part of a team. Full UK or EU driving licence. NVQ in Business Administration or equivalent qualification. Experience using housing or contractor software packages. Knowledge of quality management and corrective action processes. Evidence of continuing professional development. INDC

Buyer Salary - 41,529 Permanent We're looking for a Buyer to join our Supply Chain team, supporting the delivery of procurement and sourcing activities across a diverse range of goods, works and services. This is an excellent opportunity for an experienced procurement professional to play a key role in delivering value for money, driving commercial improvements and supporting strategic procurement initiatives across the business. You'll work closely with internal stakeholders, suppliers and contractors to ensure procurement activities are compliant, efficient and aligned to organisational objectives. This role covers the North West region, with working across Liverpool, St Helens and Warrington. Travel between locations and supplier sites will be required as part of the role. What you'll be doing: Supporting the Head of Supply Chain and Category Managers with procurement activities across a variety of spend categories. Leading and supporting procurement exercises including market testing, Requests for Information (RFI), Requests for Quotation (RFQ), Invitations to Tender (ITT) and mini-competitions. Providing procurement guidance, advice and support to internal stakeholders across the business. Working collaboratively with operational teams to develop specifications, evaluate supplier responses and support contract award processes. Managing supplier relationships and supporting contract performance reviews to ensure effective service delivery and continuous improvement. Identifying opportunities to achieve commercial savings, improve efficiency and deliver value for money. Maintaining procurement workplans, project trackers and savings reports, ensuring accurate and timely reporting. Supporting the implementation of procurement initiatives across areas including construction materials, repairs and maintenance materials, warehouse services and waste management. Assisting with procurement benchmarking, market analysis and value engineering opportunities. Driving process improvements and supporting the implementation of innovative procurement solutions and systems. Supporting supplier onboarding processes and ensuring robust procurement compliance and governance. Acting as an ambassador for the procurement function, building strong relationships across the business and external supply chain partners. What we're looking for: Significant experience within a procurement, purchasing or supply chain environment. Previous experience in construction or housebuilding compliance, ideally within a maintenance function, with a strong understanding of industry standards and regulatory requirements. Strong knowledge of the full procurement lifecycle and a range of sourcing methodologies. Experience managing tendering activities and supporting contract negotiations. Experience managing supplier relationships and contract performance. Strong commercial awareness with the ability to identify opportunities for savings, efficiencies and service improvements. Excellent analytical skills with the ability to interpret and evaluate data to support decision making. Strong IT skills, including Microsoft Office applications and procurement systems. Excellent communication and stakeholder management skills with the ability to influence and build positive working relationships at all levels. Ability to manage multiple priorities, work to deadlines and maintain a high level of accuracy and attention to detail. A proactive, customer-focused approach with a passion for continuous improvement and innovation. Degree-level qualification. CIPS membership or working towards a professional procurement qualification. Experience of procurement projects across multiple spend categories and locations. Knowledge of contract management, governance and financial compliance processes. INDC

The starting salary for this role is 48,698 per annum, working 36 hours per week. This is a 12-month fixed term contract opportunity. We have an opportunity to join the Surrey Pension Team as a Pension Manager - Finance and make a significant contribution to our service. Operating with a degree of professional independence and autonomy the role will predominantly undertake operational work with some project-related work (the mix will vary according to the nature of the work). Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role In this role, you will lead a small team with responsibility for overseeing the financial management of the Surrey Pension Fund and delivering key operational activities. You will contribute to the delivery of the Surrey Pension Team Finance Strategy, including the preparation of the annual Pension Fund accounts and Annual Report, while ensuring that robust financial controls are in place and effectively monitoring both the service operating budget and the Fund budget. You will also support the day-to-day management of the Finance Team's workload and activities. Working closely with a wide range of stakeholders, you will build and maintain effective relationships with the Pension Fund Committee, Local Pension Board, employers, auditors, actuaries, funding managers, custodians, and the Fund pool and its partners. You will play an important role in ensuring the smooth operation and governance of the Fund, providing expert financial oversight and support across key areas of activity. A key aspect of the role will be to champion continuous improvement by identifying opportunities to enhance processes and implement digital initiatives that align with service priorities. Through this work, you will help improve operational efficiency and deliver a positive customer experience. You will embrace the Surrey Pension Team's culture of high standards, accountability and professionalism, taking pride in delivering a first-class service and ensuring excellent outcomes for customers and stakeholders alike. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Degree qualified, or significant vocational experience demonstrating development through involvement in a series of progressively more demanding relevant work/roles. Professional qualification, or able to evidence knowledge and understanding of appropriate business disciplines. Knowledge of principles, practices, policies and procedures relating to business planning and financial and organisational management. Proven written and oral communication and interpersonal skills with good negotiation and influencing skills and the ability to work collaboratively with internal and external partners/professionals. Proven problem-solving skills, and the ability to exercise high levels of initiative to devise and implement workable solutions. Previous management experience including staff supervision, development and organisational skills. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe your experience in preparing financial statements or annual accounts. What was your role and what challenges did you overcome? Describe a time when you analysed complex financial data and presented your findings to a non-financial audience. What approach did you take to ensure clarity and impact? How do you approach financial forecasting and managing risk within a large fund or organisation? Tell us about your experience managing a team within a finance function. How did you foster a culture of high performance and continuous improvement? Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 16/08/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Service Design Manager 6 Months - Contract Warwick (2 days a week on site) Are you passionate about transforming customer experiences? Do you have a knack for leading service design initiatives within the utilities sector? Our client is seeking a Service Design Manager to spearhead their customer experience transformation agenda. This is your chance to make a significant impact in a role that combines creativity, strategy, and leadership! About the Role: As the Service Design Manager, you will be accountable for embedding service design as a strategic capability across the organisation. You will own the service design approach, standards, and roadmap, translating customer insights into tangible, prioritised service improvements throughout the entire customer lifecycle. Key Responsibilities: Service Design Strategy: Own and enhance the service design framework, including standards, methods, and governance routes. Customer Journey Leadership: Lead the optimisation of priority customer journeys and identify opportunities for improvement. Cross-Functional Collaboration: Work with various teams such as Digital, Data, and Operations to ensure service design activities translate into actionable improvements. Stakeholder Influence: Act as a trusted advisor to senior leaders, presenting insights and recommendations based on evidence and customer needs. Capability Building: Develop training materials and coaching support to build service design maturity across the organisation. What You Bring: Experience: Significant experience leading service design or customer experience transformation within a complex organisation. Skills: Strong ability to map complex customer journeys and translate insights into practical service improvements. Leadership: Proven track record of leading cross-functional design activities and influencing senior stakeholders. Knowledge: Deep understanding of human-centred design, design thinking, and inclusive design principles. Desirable Qualifications: Experience in the utilities or regulated industries. Familiarity with tools like Figma, Miro, and Jira. Professional accreditation in service design or related disciplines. Why Join Us? Impact: Play a pivotal role in shaping the future of customer experience in the utilities sector. Growth: Opportunity to build and lead a team while enhancing your own skills. Collaboration: Work in a dynamic environment with cross-functional teams dedicated to continuous improvement. Innovation: Be part of a culture that champions human-centred design and evidence-based decision-making. If you're ready to take on a challenging yet rewarding role and lead transformative service design initiatives, we want to hear from you! Apply today and be part of our client's exciting journey to enhance customer experiences! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

The Company We are recruiting on behalf of a growing third-party logistics business that specialises in warehousing, distribution, and supply chain solutions across the UK. Due to continued growth, they are looking to appoint an experienced Account Manager to support and manage a portfolio of key customer accounts. This is a fast-paced role suited to somebody with strong customer service, administration, and operational coordination experience within logistics, transport, warehousing, or supply chain environments. The Role As an Account Manager, you will act as the main point of contact for multiple client accounts, ensuring customer expectations are met while maintaining excellent service levels across warehouse and transport operations. You will work closely with internal departments including warehouse, transport, planning, and customer service teams to ensure smooth day-to-day operations and proactive communication with customers. A large part of the role will involve using Excel daily to manage data, reporting, KPI tracking, stock information, and customer reporting. Key Responsibilities Manage multiple customer accounts within a busy 3PL environment Build and maintain strong relationships with customers Handle daily customer queries relating to stock, deliveries, orders, and service issues Produce and update customer reports using Microsoft Excel Monitor KPIs, SLA performance, and operational data Liaise with warehouse and transport teams to resolve issues efficiently Process and manage customer orders accurately Ensure customer information and reporting is kept up to date Support with stock investigations, discrepancies, and service improvements Attend customer meetings where required Provide a high level of customer service at all times Requirements Previous experience within an Account Manager, Customer Service, or Logistics Coordinator role Experience working within a 3PL, logistics, warehouse, or transport environment preferred Strong Microsoft Excel skills are essential, including spreadsheets, reporting, and data management Excellent communication and relationship-building skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Confident liaising with both customers and internal operational teams Benefits Opportunity to join a growing logistics business Supportive working environment Career progression opportunities On-site parking Company pension For more information or to apply, please submit your CV today.

A well-established and growing logistics business in Lutterworth is looking for a Contract Administrator to support the day-to-day administration and coordination of a major FMCG distribution contract. This is a newly created role working alongside the Logistics Account Manager who oversees the contract. The successful candidate will be the operational backbone of the account, making sure orders are processed, systems are updated, queries are dealt with and nothing falls through the gaps. It is a busy, varied role in a fast-paced logistics environment where accuracy and pace matter equally. The Role The Contract Administrator will be responsible for keeping the administrative side of a high-profile logistics contract running smoothly. This includes processing transport and distribution orders, maintaining accurate records across internal systems, handling client and internal queries, and supporting the Account Manager in tracking contract performance and service delivery. The successful candidate will work closely with transport planning, warehouse operations, customer service and the client to make sure information flows in the right direction and nothing gets missed. When things go wrong, the Contract Administrator will help chase the resolution rather than just log the problem. Key Responsibilities Processing transport orders, collections and distribution instructions accurately and on time. Acting as a point of contact for contract-related queries from the client and internal teams. Updating and maintaining contract records, documentation and internal systems. Monitoring order progress and chasing updates from transport and warehouse teams where needed. Supporting the Account Manager in compiling KPI and performance data for client review meetings. Liaising across departments to make sure orders are fulfilled correctly and service levels are maintained. Flagging issues early and helping to coordinate corrective action rather than waiting to be asked. Supporting with general administration across the account as the contract grows. The Candidate The ideal candidate will be organised, reliable and comfortable working at pace. They will not need to be chased to get things done and will take ownership of their work. They will be confident picking up the phone to internal teams to chase an answer rather than waiting for an email back. Previous experience in logistics, transport or distribution administration would be ideal, but strong transferable administration or customer service experience will also be considered. What matters most is accuracy, a proactive approach and comfort in an environment where things move quickly and priorities shift. Essential Previous administration or customer service experience. Strong communication skills and confidence dealing with people across different departments. Excellent attention to detail and accuracy. Good organisational skills and the ability to juggle multiple tasks without dropping anything. Confident with Microsoft Office, particularly Excel and Outlook. A practical, get-on-with-it attitude. Desirable Experience in logistics, transport, warehousing or distribution. Order processing or contract administration experience. Experience using TMS, WMS, CRM or ERP systems. Familiarity with KPI reporting or performance data. What Is On Offer Monday to Friday, 08:30am to 5:00pm. Supportive team environment within a growing business. Opportunity to develop within the account as the contract scales. Free on-site parking.

Account Manager Stratford Upon Avon £27,500 - £35,000 + bonus Are you looking for the chance to build a career and grow within a business? We are recruiting for an Account Manager with excellent training and progression opportunities. Our client, an environmental compliance business, is looking for an Account Manager to become part of their team. Full on the job training will be provided, they are looking for strong work experience within customer service, so if you are keen to learn new skills and currently working within customer service, retail or hospitality and are keen to build a new career then we would be keen to hear from you. As Account Manager you will be responsible for a small portfolio of client accounts, honing your customer service and data/research skills. Day-to-day, your role will entail: Managing a portfolio of accounts and being the dedicated point of contact Build a strong working relationship with the customer and provide excellent customer service Liaise with compliance schemes, customers, and third parties to ensure compliance with a range of legislation and voluntary commitments Deepen your understanding of the customer requirements and industries Utilise data analysis skills to articulate complex data problems/processes back to customers in a way that is easy to understand Be proactive in problem solving and identify service development areas, supporting continuous improvement Ensure that all deliverable deadlines are planned and met to a high degree of accuracy Skills and Experience needed: Customer Service within Retail, Hospitality or Office preferred Excellent written and verbal communication skills A customer-focused approach Ability to quickly take on large quantities of technical information Confident IT skills, particularly Microsoft Excel Solution-oriented problem-solving ability Collaborative working style Excellent planning, scheduling and organisation skills Full UK driving licence The successful candidate can expect a salary of £27,500 to £35,000, depending on the experience you can offer, plus a fantastic benefits package including up to 10% bonus, 25 days holiday plus an additional day for your birthday, enhanced pension and access to optional benefits including private medical, gym membership and wellbeing initiatives. Please include your current location on your CV or application. Applications without a location may not be considered. If you are relocating, please state both your current location and your intended relocation area.

IT Manager Leeds 60,000 Shape the Future of Technology in a Growing UK Business An exciting opportunity has arisen for an experienced IT Manager to join a well-established and growing UK-based organisation. This role is ideal for a hands-on IT leader who can balance strategic thinking with operational delivery, ensuring technology services remain secure, reliable, and aligned to business objectives. Reporting to the senior leadership team, you will take ownership of day-to-day IT operations, lead service improvements, manage suppliers, and support the successful delivery of technology projects across the business. The Role As IT Manager, you will be responsible for the effective management of IT infrastructure, business systems, cybersecurity, service delivery, and technology change initiatives. Working closely with stakeholders across the organisation, you will ensure IT services support business growth while maintaining high levels of security, performance, and user satisfaction. Key Responsibilities Lead day-to-day IT operations, ensuring reliable support for infrastructure, networks, business applications, devices, and end users. Implement IT strategies, standards, and policies in line with wider business objectives. Manage internal IT resources and external service providers, ensuring strong performance and accountability. Oversee infrastructure operations, including servers, storage, networking, workstation management, and office technology. Support and administer key business applications, including Microsoft 365, ERP systems, and other critical platforms. Maintain robust cybersecurity, data protection, backup, disaster recovery, and business continuity processes. Drive IT service excellence through effective incident management, monitoring, prioritisation, and continuous improvement initiatives. Manage IT budgets, software licensing, and supplier expenditure. Coordinate IT projects, upgrades, system rollouts, and technology change programmes. Collaborate with business leaders to understand operational requirements and align technology solutions accordingly. Ensure accurate and up-to-date documentation of systems, procedures, policies, risks, and operational activities. Produce regular reports on service performance, project status, risks, compliance, and resource utilisation. About You To be successful in this role, you will have: Proven experience in an IT Manager or senior IT Operations/Infrastructure position. Strong technical knowledge across IT infrastructure, networks, end-user computing, Microsoft 365, and service delivery. Experience managing third-party suppliers, vendor relationships, and service contracts. A solid understanding of cybersecurity, IT governance, compliance, business continuity, and backup solutions. Demonstrable experience leading IT projects, operational change, and service improvement initiatives. Excellent communication, stakeholder management, leadership, and decision-making skills. Desirable Experience Manufacturing, engineering, or industrial environments. ERP systems and business-critical operational platforms. Multi-site business environments.

Software Engineering Manager - Java, Javascript, Cloud Up to 850 per day (Inside IR35) London / Hybrid (3 days onsite) 6 months This is a contract resource, so all candidates must come from a contracting background. My client is an instantly recognisable firm who are urgently recruiting for a Software Engineering Manager with experience of leading, coaching and managing large teams of Software Engineers. This role will oversee the Development teams of Engineers who are tasked with the Development and maintenance of Technology products.You will bring a passion for technology and deep technical expertise across a range of technologies (Java, Javascript and Azure / GCP for example) along with a proven track record of delivery and building high performing Software Engineering teams. Key Requirements: Proven experience as a Software Engineering Manager in large, complex environments Strong track record of leading teams of Software Engineers, and building high-performing teams Hands-on technical background across Java, Javascript and cloud (Azure / GCP), including distributed systems Experience in fast-paced, modern engineering environments Expertise in scalable architecture, reliability and performance Ability to navigate and simplify complex technical challenges Experience delivering consumer-facing products (frontend + backend awareness) Proven track record in driving engineering transformation Strong stakeholder management and communication skills Flexible approach to hybrid working and occasional travel to other sites Clear passion for technology, with ability to be hands-on if required Nice to have: Degree in Computer Science or related field Strong CS fundamentals (data structures, algorithms, problem solving) Immediate availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Agile Delivery Manager - Broadcast Media Sector (must have broadcast media content supply chain experience) Location: London/UK (Hybrid Flexible approx. 1-3dpw on site) Type: Contract 6 months initially- Outside IR35 - Approx 450pd Availability - ASAP or within 2 weeks notice Agile Delivery Manager required to work with one of the UK's most dynamic broadcast media technology environments. We're looking for an Agile Delivery Manager with proven experience in the broadcast and media sector, specifically across content supply chain technology and operations. Approx 5+ years within the UK broadcast media and entertainment industry and a minimum of 3 years experience working in similar Agile Delivery Manager positions (including Scrum/Scrum Master experience, ScrumMaster CSM ideal). Looking for experience delivering large, multi-year media technology projects/programmes. You should be comfortable matrix managing distributed teams of 10+ such as software development/engineering, business analysts, solution architects, data analysts etc as well as senior Stakeholder client engagement (up to CTO). About the Role As an Agile Delivery Manager, you'll lead the successful delivery of complex, scalable media technology projects - ensuring our clients' content and media supply chain workflows operate seamlessly. You'll champion agile principles, coach cross-functional teams, and remove barriers to ensure delivery excellence from concept to deployment. You'll work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. Primary focus will be driving delivery performance, continuous improvement, and alignment with strategic objectives. Key Responsibilities Lead 2 Agile delivery teams (integrated client and internal) across the media supply chain, ensuring outcomes are delivered effectively and on time. Drive Agile practices (Scrum - this is key, Kanban, Lean) to enable adaptive, transparent, and results-driven delivery - running regular standups, sprint meetings, refinement sessions etc. Collaborate with product owners, architects, and engineering teams to maintain clear delivery roadmaps and priorities. Manage project governance, timelines, budgets, and reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. Help expand the client account. About You Credible within large Broadcast Media company - strong knowledge and experience of the broadcast and media sector, including end to end media operations and content supply chains (e.g. ingest, media asset management, content distribution, metadata workflows) - Minimum 5 years, ideally 10 years, within the UK broadcast media Proven experience within a similar Agile Delivery Management role/ or Agile Project Manager role: leading end-to-end agile programmes/projects, within media enterprise-level technology environments. Experienced in Agile processes including Scrum/Kanban ideally qualified- Well-versed in building trust and coaching teams toward self-management and cross-functional behaviours. Strong stakeholder management and client engagement skills. Ability to bridge the gap between technology teams and operational stakeholders in fast-paced, media-rich settings. Excellent communication, leadership, and coaching abilities. Account Management skills - able to be the face of the supplier with the client providing service management, ensuring high level of satisfaction, Client communication, proactively dealing with risks and issues Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.

Senior Accountant / Client Manager Package: 45,000 - 55,000 (dependent on experience), performance-based bonus scheme, Healthcare scheme, and more Working Hours: Full time, office based, Monday-Friday A new opening is available for a Senior Accountant / Client Manager to join a thriving mixed practice in West Bridgford. This practice has gained a strong local reputation, managing a diverse portfolio of clients. As they continue to grow, they are looking for a "hands-on" professional who is ready to roll their sleeves up and get stuck into work ranging from small subcontracts to larger client accounts. This role is well-suited to an ambitious accountant with solid practice experience and a strong "can-do" attitude. Whether you are recently qualified or qualified by experience, the focus is on your ability to deliver high-quality work and grow within a long-term role. If you are a hardworking Accountant looking for genuine progression routes and a collaborative environment, then this is the role for you. Accountant / Client Manager Job Responsibilities Prepare accounts for small limited companies, LLPs, sole traders, and partnerships. Work across a broad range of clients, managing everything from basic bookkeeping to complex year-end accounts. Complete planning and completion sections, including budgets and disclosure checklists, in line with practice guidelines. Maintain bookkeeping records (cash books, sales/purchase ledgers) and perform bank reconciliations. Produce accounts from incomplete records or client trial balances using major accounting programs like Sage, Xero, or QuickBooks. Liaise with clients to gather information and resolve queries, providing a high level of personal service. Prepare tax returns including personal, VAT, and corporation tax. Review junior work and assist with professional development and advisory tasks. Accountant / Client Manager Requirements Experience working within an Accountancy Practice is essential. ACA or ACCA qualified preferred, but those "Qualified by Experience" (8+ years) are also encouraged to apply. Strong technical knowledge of statutory accounting and mixed tax elements. Excellent communication and interpersonal skills, with a willingness to support the wider team. Able to comfortably commute to the office in West Bridgford. Accountant / Client Manager Salary & Benefits 45,000 - 55,000 dependent on experience. Performance-based bonus scheme. Private Healthcare scheme. Standard workplace pension (with salary sacrifice options) and sick pay. Statutory holiday plus bank holidays. Consistent and clear progression routes. Daily lunches provided and dedicated individual office space. Excellent office culture within a historic manor house building. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cyber security best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Age UK North Tyneside is looking for an organised and proactive Finance Coordinator to support the delivery of high-quality financial administration across the Group. This is an exciting opportunity to join a busy Finance Team and play a key role in both daily financial operations and the implementation of a new finance system that will help shape the future of our organisation. Working closely with the Finance Manager and wider finance team, you will coordinate income processing activities, support payroll administration, maintain financial controls and contribute to the successful development of new financial processes and systems. Responsibilities: Finance System Implementation You will play an important role in the implementation of our new finance system by: - Supporting data migration, testing and system development activities. - Working with colleagues and system providers to resolve issues. - Assisting with training and knowledge sharing across the organisation. - Supporting the ongoing development and optimisation of finance processes following implementation. Income Processing & Financial Administration Key responsibilities include: - Processing and reconciling income across the Group. - Producing and distributing invoices. - Monitoring customer accounts and resolving queries. - Processing electronic payments, standing orders and online transactions. - Maintaining accurate income records and banking documentation. - Supporting debt recovery activities and debtor reviews. - Assisting service managers with reporting and reconciliations. Payroll Support You will also support payroll functions by: - Assisting with payroll processing and employee record maintenance. - Supporting payroll reconciliations and compliance activities. - Responding to payroll enquiries. - Providing cover during periods of annual leave or increased workload. Month End and Financial Reporting You will help ensure accurate financial reporting through: - Income and control account reconciliations. - Debtor and creditor monitoring. - Payroll reconciliation activities. - Preparation of journals and finance reports. - Supporting audit requirements and year-end processes. We are looking for someone with excellent attention to detail, strong numerical skills and a commitment to accuracy. You will be able to manage competing priorities, communicate effectively with colleagues and stakeholders, and work both independently and collaboratively. Finance Co or - JP 26 Word Essential Requirements: - AAT Level 3 qualification (or equivalent). - GCSE Mathematics and English (or equivalent). - Experience working within a finance department. - Experience of income processing, reconciliations and financial administration. - Experience using finance systems and maintaining financial records. - Experience of using online banking and electronic payment systems. - Strong Microsoft Excel skills. - Excellent organisational and problem-solving abilities. - Strong communication and interpersonal skills. Desirable Requirements - AAT Level 4 qualification or above. - Payroll administration experience. - Experience supporting finance system implementations. - Charity, health, social care or not-for-profit sector experience. - Advanced Excel skills including pivot tables and lookups. - Knowledge of financial controls and audit requirements.