The Senior Business Analyst role is focused on bridging the gap between technology and business within the industrial/manufacturing industry. This position requires expertise in analysing business processes and translating them into actionable technological solutions. Client Details This opportunity is with a well established organisation operating within the industrial/manufacturing industry. The organisation is committed to leveraging advanced technologies to optimise business processes and deliver innovative solutions. Description Collaborate with stakeholders to gather and document business requirements. Analyse existing processes and recommend improvements to enhance efficiency. Work closely with the technology team to design and implement solutions that meet business needs. Develop detailed documentation, including business cases, process flows, and functional specifications. Facilitate workshops and meetings to ensure alignment between teams and stakeholders. Support testing phases by validating that solutions meet documented requirements. Provide ongoing support and training to end-users post-implementation. Ensure compliance with company and industry standards throughout all project phases. Profile A successful Senior Business Analyst should have: Proven experience in business analysis within the industrial/manufacturing industry. Strong understanding of technology systems and their application in business settings. Excellent problem-solving skills with the ability to translate complex ideas into clear solutions. Proficiency in creating detailed documentation, including process maps and functional specifications. Strong stakeholder management and communication skills. Experience with project management methodologies is advantageous. A degree or equivalent qualification in a relevant field. Job Offer Competitive salary ranging from 50,000 to 60,000 per annum. Opportunity to work within a medium-sized organisation in the industrial/manufacturing sector. Collaborative work environment focused on innovation and technology. If you are ready to take the next step in your career as a Senior Business Analyst, we encourage you to apply and become part of a forward-thinking organisation.
May 26, 2026
Full time
The Senior Business Analyst role is focused on bridging the gap between technology and business within the industrial/manufacturing industry. This position requires expertise in analysing business processes and translating them into actionable technological solutions. Client Details This opportunity is with a well established organisation operating within the industrial/manufacturing industry. The organisation is committed to leveraging advanced technologies to optimise business processes and deliver innovative solutions. Description Collaborate with stakeholders to gather and document business requirements. Analyse existing processes and recommend improvements to enhance efficiency. Work closely with the technology team to design and implement solutions that meet business needs. Develop detailed documentation, including business cases, process flows, and functional specifications. Facilitate workshops and meetings to ensure alignment between teams and stakeholders. Support testing phases by validating that solutions meet documented requirements. Provide ongoing support and training to end-users post-implementation. Ensure compliance with company and industry standards throughout all project phases. Profile A successful Senior Business Analyst should have: Proven experience in business analysis within the industrial/manufacturing industry. Strong understanding of technology systems and their application in business settings. Excellent problem-solving skills with the ability to translate complex ideas into clear solutions. Proficiency in creating detailed documentation, including process maps and functional specifications. Strong stakeholder management and communication skills. Experience with project management methodologies is advantageous. A degree or equivalent qualification in a relevant field. Job Offer Competitive salary ranging from 50,000 to 60,000 per annum. Opportunity to work within a medium-sized organisation in the industrial/manufacturing sector. Collaborative work environment focused on innovation and technology. If you are ready to take the next step in your career as a Senior Business Analyst, we encourage you to apply and become part of a forward-thinking organisation.
Service Desk Team Leader / Manager Based in Birmingham, Solihull, B90 area- Mon Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader / Manager you should have some either come from a technical background or have previously worked as a Service Desk Team Leader and are looking for that next step up to Service Desk Manager within an IT environment and have enough of an understanding of 1st, 2nd and 3rd Line Service Desk duties. Successful Service Desk Team Leader / Manager needs to have excellent communication skills, solid experience of managing an IT Service desk team, be good with mentoring and nurturing staff, as well as working to and setting KPI s & SLAs. As Service Desk Team Leader / Manager you should also have excellent customer service skills as there is a high level of interaction with customers, clients and sometimes stakeholders. Ideally Service Desk Team Leader / Manager would be responsible for Problem Management, People Management, Leadership Collaboration and preferably be able to assist with technical help if needed as well as Monitoring of the Service Desk Performance. Are you a Service Desk Team Lead / Manager who brings positivity and leadership through nurturing and supportive methods? You Are? Apply now we are waiting to invest in your career.
May 26, 2026
Full time
Service Desk Team Leader / Manager Based in Birmingham, Solihull, B90 area- Mon Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader / Manager you should have some either come from a technical background or have previously worked as a Service Desk Team Leader and are looking for that next step up to Service Desk Manager within an IT environment and have enough of an understanding of 1st, 2nd and 3rd Line Service Desk duties. Successful Service Desk Team Leader / Manager needs to have excellent communication skills, solid experience of managing an IT Service desk team, be good with mentoring and nurturing staff, as well as working to and setting KPI s & SLAs. As Service Desk Team Leader / Manager you should also have excellent customer service skills as there is a high level of interaction with customers, clients and sometimes stakeholders. Ideally Service Desk Team Leader / Manager would be responsible for Problem Management, People Management, Leadership Collaboration and preferably be able to assist with technical help if needed as well as Monitoring of the Service Desk Performance. Are you a Service Desk Team Lead / Manager who brings positivity and leadership through nurturing and supportive methods? You Are? Apply now we are waiting to invest in your career.
Deputy Transport Spending Principal Salary: National: £43,090 - £48,310. (If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher.) Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) Join us as a Deputy Transport Spending Principal and play a pivotal role in working across HM Treasury and with Department for Transport (DfT)to help implement the recent Spending Review settlement, and to prepare for and help deliver the next Spending Review due to take place next year. About the Team The Transport Spending team is a friendly, energetic, and supportive team! We are responsible for managing the Treasury's interests in transport policy. We do this both as a finance ministry, managing costs and making sure our spending on transport delivers good value for taxpayers; and as the UK's economics ministry, ensuring that our infrastructure investments contribute to a strong and growing economy. We are outward-looking to the Department for Transport (DfT), which has one of the biggest capital budgets in Government. We have a strong commitment to diversity and inclusion, welcoming those with varied background experience. We are fully committed to developing our team members and helping them grow. About the Job The role sits in the Spending and Strategy Branch of the Transport Spending Team, which is comprised of a branch head (Grade 6), two senior advisors (Grade 7) and one policy advisor (SEO) (this post). Key responsibilities include handling DfT's overall budget (c. £30bn on annual spending), leading the wider the spending team through fiscal events and Spending Reviews, and holding DfT to account for implementing policies to reduce carbon emissions from transport that represent best value for the taxpayer. The Treasury cares about transport spending from an economic and financial perspective - how will it contribute to economic growth and productivity? Is this spending affordable and being spent well? The branch acts as the voice of the taxpayer in assessing the value for money and affordability of DfT's spending. This is an exciting time to join the team - you will play a pivotal role in working across HM Treasury and with DfT to help implement the recent Spending Review settlement, and to prepare for and help deliver the next Spending Review due to take place next year. You will build networks across HMT as well as develop positive relationships with DfT to find common positions and broker agreements. Key accountabilities of the post include: Leading the monitoring of DfT's in-year budget position. We have just set DfT's budget for the next three years on Resource and five years on Capital at the recent Spending Review. You will now support the implementation of this budget through leading the monitoring of DfT's in-year budget position. This involves analysing DfT's spending data on a monthly basis, identifying and helping to respond to emerging spending risks, and advising senior officials and ministers on in-year spending issues. The role leads on the bi-annual Estimates process, working closely with other HM Treasury teams and DfT's strategic finance team. Supporting the wider branch to develop HMT's approach and strategy on transport spending, including at Spending Reviews and fiscal events. As part of the team's central spending and strategy branch, you will support the Spending Principal to develop a team wide position on how to prioritise transport spending. At Spending Reviews and fiscal events, this will involve reviewing and scrutinising DfT's bids and helping to guide the rest of the spending team through challenging negotiations. Coordinating input from across the team to prepare succinct and clear briefings and advice for ministers and senior officials . This will require communicating complex issues clearly in writing and verbally, tailoring your communication style to suit the intended audience. Lead on discrete policy areas . Alongside the core spending element, you will have responsibility for HMT's oversight of policy and spending for DfT's Motoring Agencies (i.e. DVSA, DVLA). This will include advising ministers on strategic policy issues, scrutinising business cases, and building strong relationships with key stakeholders in DfT and the agencies. You will also have opportunities to lead on wider cross cutting transport policy issues. Leading HM Treasury's relationship with the Office of Rail and Road (a non-ministerial department). You will independently own and maintain strong relationships with senior finance officials in the ORR, leading advice for HM Treasury ministers to help set and monitor their budgets. About You We're looking for people who can use evidence and knowledge to support accurate, expert decisions and advice. You will need to have the ability to build and maintain strong relationships across a range of stakeholders, and we want you to be able to prioritise and reassess workloads to address both short-term issues and long-term objectives. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
May 26, 2026
Full time
Deputy Transport Spending Principal Salary: National: £43,090 - £48,310. (If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher.) Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) Join us as a Deputy Transport Spending Principal and play a pivotal role in working across HM Treasury and with Department for Transport (DfT)to help implement the recent Spending Review settlement, and to prepare for and help deliver the next Spending Review due to take place next year. About the Team The Transport Spending team is a friendly, energetic, and supportive team! We are responsible for managing the Treasury's interests in transport policy. We do this both as a finance ministry, managing costs and making sure our spending on transport delivers good value for taxpayers; and as the UK's economics ministry, ensuring that our infrastructure investments contribute to a strong and growing economy. We are outward-looking to the Department for Transport (DfT), which has one of the biggest capital budgets in Government. We have a strong commitment to diversity and inclusion, welcoming those with varied background experience. We are fully committed to developing our team members and helping them grow. About the Job The role sits in the Spending and Strategy Branch of the Transport Spending Team, which is comprised of a branch head (Grade 6), two senior advisors (Grade 7) and one policy advisor (SEO) (this post). Key responsibilities include handling DfT's overall budget (c. £30bn on annual spending), leading the wider the spending team through fiscal events and Spending Reviews, and holding DfT to account for implementing policies to reduce carbon emissions from transport that represent best value for the taxpayer. The Treasury cares about transport spending from an economic and financial perspective - how will it contribute to economic growth and productivity? Is this spending affordable and being spent well? The branch acts as the voice of the taxpayer in assessing the value for money and affordability of DfT's spending. This is an exciting time to join the team - you will play a pivotal role in working across HM Treasury and with DfT to help implement the recent Spending Review settlement, and to prepare for and help deliver the next Spending Review due to take place next year. You will build networks across HMT as well as develop positive relationships with DfT to find common positions and broker agreements. Key accountabilities of the post include: Leading the monitoring of DfT's in-year budget position. We have just set DfT's budget for the next three years on Resource and five years on Capital at the recent Spending Review. You will now support the implementation of this budget through leading the monitoring of DfT's in-year budget position. This involves analysing DfT's spending data on a monthly basis, identifying and helping to respond to emerging spending risks, and advising senior officials and ministers on in-year spending issues. The role leads on the bi-annual Estimates process, working closely with other HM Treasury teams and DfT's strategic finance team. Supporting the wider branch to develop HMT's approach and strategy on transport spending, including at Spending Reviews and fiscal events. As part of the team's central spending and strategy branch, you will support the Spending Principal to develop a team wide position on how to prioritise transport spending. At Spending Reviews and fiscal events, this will involve reviewing and scrutinising DfT's bids and helping to guide the rest of the spending team through challenging negotiations. Coordinating input from across the team to prepare succinct and clear briefings and advice for ministers and senior officials . This will require communicating complex issues clearly in writing and verbally, tailoring your communication style to suit the intended audience. Lead on discrete policy areas . Alongside the core spending element, you will have responsibility for HMT's oversight of policy and spending for DfT's Motoring Agencies (i.e. DVSA, DVLA). This will include advising ministers on strategic policy issues, scrutinising business cases, and building strong relationships with key stakeholders in DfT and the agencies. You will also have opportunities to lead on wider cross cutting transport policy issues. Leading HM Treasury's relationship with the Office of Rail and Road (a non-ministerial department). You will independently own and maintain strong relationships with senior finance officials in the ORR, leading advice for HM Treasury ministers to help set and monitor their budgets. About You We're looking for people who can use evidence and knowledge to support accurate, expert decisions and advice. You will need to have the ability to build and maintain strong relationships across a range of stakeholders, and we want you to be able to prioritise and reassess workloads to address both short-term issues and long-term objectives. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
We're looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you'll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high-growth B2B SaaS environment. You'll work closely with the Director of CS Operations, Customer Success leadership, and cross-functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You'll Be Doing Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day-to-day operational support to the Customer Success and Renewals teams, responding to ad-hoc data, reporting, and system requests Collaborating cross-functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We're Looking For Essential 2+ years' experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role Strong experience with Salesforce, including report and dashboard building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self-starting mindset Comfortable working in a fast-paced, matrixed environment with non-technical stakeholders Desirable Hands-on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP / finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
May 26, 2026
Contractor
We're looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you'll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high-growth B2B SaaS environment. You'll work closely with the Director of CS Operations, Customer Success leadership, and cross-functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You'll Be Doing Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day-to-day operational support to the Customer Success and Renewals teams, responding to ad-hoc data, reporting, and system requests Collaborating cross-functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We're Looking For Essential 2+ years' experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role Strong experience with Salesforce, including report and dashboard building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self-starting mindset Comfortable working in a fast-paced, matrixed environment with non-technical stakeholders Desirable Hands-on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP / finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Job Title: Technical Business Analyst Location: Reading We are seeking an experienced Technical Business Analyst to support the delivery of complex hardware and software integration programmes. This is a hands-on role within multi-disciplinary Agile teams, working closely with Architects, Project Managers, Product Owners, developers, testers, IT teams, and operational end users. You will play a key role in shaping requirements, ensuring traceability, and translating business and operational needs into structured, testable deliverables. Key Responsibilities Facilitate workshops with customers, stakeholders, and operational users to gather and refine requirements. Capture both functional and non-functional requirements, maintaining full end-to-end traceability. Apply structured prioritisation techniques such as MoSCoW in line with DSDM principles. Produce user journeys, workflows, and wireframes using tools such as Figma or Miro. Conduct user research activities including observation and contextual inquiry to identify usability improvements. Translate requirements into structured user stories within Azure DevOps (or similar tools). Define clear, testable acceptance criteria using Behaviour-Driven Development (Given/When/Then). Work closely with the Architect to ensure alignment between requirements and system architecture. Support sprint planning, backlog refinement, reviews, and demonstrations within Scrum teams. Contribute to high-level design documentation and system interaction artefacts. Liaise with IT teams on network and infrastructure setup for deployments and demonstrations. Support customer demonstrations and operational trials on-site where required. Required Experience Minimum 5 years experience as a Business Analyst in complex software or systems environments. Strong experience working within Agile delivery frameworks (DSDM and/or Scrum). Proven experience capturing and structuring requirements in Azure DevOps (or similar tools). Experience applying Behaviour-Driven Development principles to create testable acceptance criteria. Experience producing user journeys, workflows, and UX artefacts. Experience working directly with operational end users. Excellent communication, facilitation, and stakeholder management skills. Desirable Experience Experience working with hardware-integrated systems such as radar, RF detection, video analytics, or sensor-based platforms. Experience within aerospace, aviation, airport systems, security platforms, or critical infrastructure environments. Experience supporting system deployments, customer demonstrations, or live operational trials. Familiarity with networking concepts, infrastructure environments, or on-site system setup. Understanding of distributed systems, real-time platforms, or microservices architectures. Professional Business Analyst certification (CBAP, AgileBA, PMI-PBA, or equivalent). Ability to obtain UK Security Clearance.
May 26, 2026
Full time
Job Title: Technical Business Analyst Location: Reading We are seeking an experienced Technical Business Analyst to support the delivery of complex hardware and software integration programmes. This is a hands-on role within multi-disciplinary Agile teams, working closely with Architects, Project Managers, Product Owners, developers, testers, IT teams, and operational end users. You will play a key role in shaping requirements, ensuring traceability, and translating business and operational needs into structured, testable deliverables. Key Responsibilities Facilitate workshops with customers, stakeholders, and operational users to gather and refine requirements. Capture both functional and non-functional requirements, maintaining full end-to-end traceability. Apply structured prioritisation techniques such as MoSCoW in line with DSDM principles. Produce user journeys, workflows, and wireframes using tools such as Figma or Miro. Conduct user research activities including observation and contextual inquiry to identify usability improvements. Translate requirements into structured user stories within Azure DevOps (or similar tools). Define clear, testable acceptance criteria using Behaviour-Driven Development (Given/When/Then). Work closely with the Architect to ensure alignment between requirements and system architecture. Support sprint planning, backlog refinement, reviews, and demonstrations within Scrum teams. Contribute to high-level design documentation and system interaction artefacts. Liaise with IT teams on network and infrastructure setup for deployments and demonstrations. Support customer demonstrations and operational trials on-site where required. Required Experience Minimum 5 years experience as a Business Analyst in complex software or systems environments. Strong experience working within Agile delivery frameworks (DSDM and/or Scrum). Proven experience capturing and structuring requirements in Azure DevOps (or similar tools). Experience applying Behaviour-Driven Development principles to create testable acceptance criteria. Experience producing user journeys, workflows, and UX artefacts. Experience working directly with operational end users. Excellent communication, facilitation, and stakeholder management skills. Desirable Experience Experience working with hardware-integrated systems such as radar, RF detection, video analytics, or sensor-based platforms. Experience within aerospace, aviation, airport systems, security platforms, or critical infrastructure environments. Experience supporting system deployments, customer demonstrations, or live operational trials. Familiarity with networking concepts, infrastructure environments, or on-site system setup. Understanding of distributed systems, real-time platforms, or microservices architectures. Professional Business Analyst certification (CBAP, AgileBA, PMI-PBA, or equivalent). Ability to obtain UK Security Clearance.
Assistant Economist Salary: London: £37,820 - £43,000 / National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) or Darlington (Feethams House) We are recruiting an Assistant Economist to join the Personal Tax, Welfare and Pensions team. This is an exciting role with analysis having a direct impact on policy work. About the Team The Labour Markets and Distributional Analysis team is a friendly team of outstanding analysts and policy makers. We seek to bring together an understanding of households' living standards and position in the labour market, with key labour market policies, such as DWP's unemployment regime and tax-free childcare. Our part of the team is made up of around 5 economists who work closely with policy teams across HM Treasury to provide analytical support on the impacts of policies on the labour market. We lead on microeconomic analysis of earnings, and employment, as well as analysis of work incentives in the tax and welfare system, and National Living and Minimum Wage analysis. We support decision making surrounding minimum wage policy by estimating the impact of policy changes on the economy. We make assessments of Artificial Intelligence's current impacts on the labour market and work with departments across Whitehall to understand the potential future impacts. We estimate the impact of employment support programmes to support policy making, for example on recent youth employment packages. About the Job The key responsibilities of the post-holder will be: Delivering analysis to support the annual uprating decision of the National Living Wage and National Minimum Wage and leading on the modelling to support policy decisions. You will provide advice and briefings to HM Treasury senior officials and ministers. Working with analytical, policy and strategy colleagues in teams across HM Treasury and other government departments, such as the Department for Business and Trade (DBT) and the Department for Work and Pensions (DWP), to deliver key government objectives including reducing youth unemployment and delivering a genuine living wage. For example, producing analysis of employment support schemes, estimating their employment impact to aid DWP and HMT policy colleagues' decisions. Helping to build and communicate HM Treasury's understanding of the wider evidence on labour markets, including the effect of artificial intelligence. You will be encouraged to develop and maintain a strong grasp of the external debate, engaging with leading figures from academia and the think-tank community. Conducting microeconomic analysis to identify policy problems and solutions. We use data sources such as the Annual Survey of Hours and Earnings and the Labour Force Survey to model the impact of policies on, for example, employment. Presenting your analytical conclusions, clearly and succinctly, to a variety of technical and non-technical audiences. About You We are wanting you to have the ability to conduct high-quality economic analysis to produce actionable conclusions and be able to look at complex information, weigh up different options and clearly explain your recommendations. You will be able to communicate effectively with senior leaders and break down complicated information to an non-technical audience. We also want you to build good relationships with colleagues across multiple teams Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
May 26, 2026
Full time
Assistant Economist Salary: London: £37,820 - £43,000 / National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) or Darlington (Feethams House) We are recruiting an Assistant Economist to join the Personal Tax, Welfare and Pensions team. This is an exciting role with analysis having a direct impact on policy work. About the Team The Labour Markets and Distributional Analysis team is a friendly team of outstanding analysts and policy makers. We seek to bring together an understanding of households' living standards and position in the labour market, with key labour market policies, such as DWP's unemployment regime and tax-free childcare. Our part of the team is made up of around 5 economists who work closely with policy teams across HM Treasury to provide analytical support on the impacts of policies on the labour market. We lead on microeconomic analysis of earnings, and employment, as well as analysis of work incentives in the tax and welfare system, and National Living and Minimum Wage analysis. We support decision making surrounding minimum wage policy by estimating the impact of policy changes on the economy. We make assessments of Artificial Intelligence's current impacts on the labour market and work with departments across Whitehall to understand the potential future impacts. We estimate the impact of employment support programmes to support policy making, for example on recent youth employment packages. About the Job The key responsibilities of the post-holder will be: Delivering analysis to support the annual uprating decision of the National Living Wage and National Minimum Wage and leading on the modelling to support policy decisions. You will provide advice and briefings to HM Treasury senior officials and ministers. Working with analytical, policy and strategy colleagues in teams across HM Treasury and other government departments, such as the Department for Business and Trade (DBT) and the Department for Work and Pensions (DWP), to deliver key government objectives including reducing youth unemployment and delivering a genuine living wage. For example, producing analysis of employment support schemes, estimating their employment impact to aid DWP and HMT policy colleagues' decisions. Helping to build and communicate HM Treasury's understanding of the wider evidence on labour markets, including the effect of artificial intelligence. You will be encouraged to develop and maintain a strong grasp of the external debate, engaging with leading figures from academia and the think-tank community. Conducting microeconomic analysis to identify policy problems and solutions. We use data sources such as the Annual Survey of Hours and Earnings and the Labour Force Survey to model the impact of policies on, for example, employment. Presenting your analytical conclusions, clearly and succinctly, to a variety of technical and non-technical audiences. About You We are wanting you to have the ability to conduct high-quality economic analysis to produce actionable conclusions and be able to look at complex information, weigh up different options and clearly explain your recommendations. You will be able to communicate effectively with senior leaders and break down complicated information to an non-technical audience. We also want you to build good relationships with colleagues across multiple teams Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
The Resolution Foundation is looking for a motivated and experienced individual to drive the production of high quality, innovative economic analysis and the development of associated policy recommendations with a specific focus on economic growth and productivity. This is an exciting time to join our team as we seek to turn around the stagnant living standards of the last twenty years through influencing both the policies that can boost economic growth, and those that affect families' living standards directly. What does the role involve? Working at the heart of the Foundation's research and policy team and in collaboration with external partners, the post holder will play a key role in designing and delivering an ambitious programme of research and policy work focused on economic growth. This will include informing and influencing public debates on the UK's productivity performance and growth potential; analysis using and linking large business datasets and on the relationship between growth, living standards and inequality; and policy work on key growth levers such as AI and technological diffusion, industrial strategy, public and private investment and regulation. Applicants will contribute to our high-profile work in the run-up to and immediately after fiscal events, produce reactive work in response to emerging public policy debates, and propose and undertake longer-term research and policy work relating to the growth and productivity in the UK. Working flexibly as a member of our research team, the successful candidate will also get involved in other areas of the Foundation's work. This is a permanent role based at our Westminster office. Applications for full-time or part-time hours are welcome, with a minimum of three days a week required. What kind of person are we looking for? We are looking for someone with a passion for improving living standards and productivity, and an ability to develop innovative policy solutions backed by rigorous research. The successful candidate will be one who fits into our supportive team culture and will collaborate effectively with others, internally and externally. The role would suit an individual with the ability to conduct economic and policy analysis independently at an advanced level. This would be consistent with the skills obtained from significant experience (usually over 7 years) working in public policy or applied economic research, be that in government, think tanks, private sector or academia. The individual will have university-level training in economics or equivalent experience gained in another context. Candidates will need strong numeracy skills, the ability to use Excel for data manipulation, and the ability to work with household- and firm-level microdata using appropriate statistical software. We are a topical and rigorous organisation so the ability to produce high-quality work at speed is essential. Candidates should also have the skills to situate research findings in the policy context, the ability to communicate the results to a wide range of stakeholders, and a proven track record for delivering research impact or policy change. For more information about the role, including how to apply, please visit our website and download the application pack. Closing date: 08:59 am on Thursday 28 May 2026 First Interviews: 24 - 30 June 2026 Second interviews: 6 - 9 July 2026
May 26, 2026
Full time
The Resolution Foundation is looking for a motivated and experienced individual to drive the production of high quality, innovative economic analysis and the development of associated policy recommendations with a specific focus on economic growth and productivity. This is an exciting time to join our team as we seek to turn around the stagnant living standards of the last twenty years through influencing both the policies that can boost economic growth, and those that affect families' living standards directly. What does the role involve? Working at the heart of the Foundation's research and policy team and in collaboration with external partners, the post holder will play a key role in designing and delivering an ambitious programme of research and policy work focused on economic growth. This will include informing and influencing public debates on the UK's productivity performance and growth potential; analysis using and linking large business datasets and on the relationship between growth, living standards and inequality; and policy work on key growth levers such as AI and technological diffusion, industrial strategy, public and private investment and regulation. Applicants will contribute to our high-profile work in the run-up to and immediately after fiscal events, produce reactive work in response to emerging public policy debates, and propose and undertake longer-term research and policy work relating to the growth and productivity in the UK. Working flexibly as a member of our research team, the successful candidate will also get involved in other areas of the Foundation's work. This is a permanent role based at our Westminster office. Applications for full-time or part-time hours are welcome, with a minimum of three days a week required. What kind of person are we looking for? We are looking for someone with a passion for improving living standards and productivity, and an ability to develop innovative policy solutions backed by rigorous research. The successful candidate will be one who fits into our supportive team culture and will collaborate effectively with others, internally and externally. The role would suit an individual with the ability to conduct economic and policy analysis independently at an advanced level. This would be consistent with the skills obtained from significant experience (usually over 7 years) working in public policy or applied economic research, be that in government, think tanks, private sector or academia. The individual will have university-level training in economics or equivalent experience gained in another context. Candidates will need strong numeracy skills, the ability to use Excel for data manipulation, and the ability to work with household- and firm-level microdata using appropriate statistical software. We are a topical and rigorous organisation so the ability to produce high-quality work at speed is essential. Candidates should also have the skills to situate research findings in the policy context, the ability to communicate the results to a wide range of stakeholders, and a proven track record for delivering research impact or policy change. For more information about the role, including how to apply, please visit our website and download the application pack. Closing date: 08:59 am on Thursday 28 May 2026 First Interviews: 24 - 30 June 2026 Second interviews: 6 - 9 July 2026
Data Analyst (Aircraft Health / Predictive Maintenance) Location: Filton (60% onsite) Contract: Until 31/12/2026 (possible extension) Hours: 35 hours per week (4.5 days, flexible between 7am-7pm) Rate: 50.00 per hour Umbrella / 37.38 per hour PAYE Security Clearance: BPSS+ (to be completed prior to start) IR35: Inside IR35 About the Role Our client is seeking an experienced Data Analyst to support advanced aircraft fleet analytics, focusing on predictive maintenance and diagnostic modelling. This is a fantastic opportunity to work within a highly technical environment, contributing to improvements in fleet performance and operational efficiency. Key Responsibilities of the Data Analyst Develop and enhance fleet diagnostic and predictive maintenance models Analyse aircraft in-service data to support technical investigations and design improvements Work closely with stakeholders to gather requirements and deliver data-driven studies and insights Support wider data management and analytics initiatives across the business Improve understanding of in-service operations and system performance through data analysis Essential Skills & Experience Strong experience in data analytics and data visualisation Experience using tools such as Jira, GitHub and Jupyter-based platforms Experience with Palantir Foundry (Skywise) or similar data platforms Ability to manage stakeholders and translate requirements into actionable insights Proven ability to work independently with a strong delivery focus Desirable Experience Exposure to predictive maintenance frameworks and processes Understanding of landing gear systems (LG) or wider aircraft systems Experience within aerospace or similar highly regulated industries Knowledge of machine learning or AI techniques If you think this could be a new and exciting career opportunity for you and you would like to learn more or just for an initial, no-obligation conversation please contact me on (phone number removed) or you can apply directly by following the Easy Apply link and I will contact you as soon as I receive your contact details. This vacancy is being advertised by Belcan
May 26, 2026
Contractor
Data Analyst (Aircraft Health / Predictive Maintenance) Location: Filton (60% onsite) Contract: Until 31/12/2026 (possible extension) Hours: 35 hours per week (4.5 days, flexible between 7am-7pm) Rate: 50.00 per hour Umbrella / 37.38 per hour PAYE Security Clearance: BPSS+ (to be completed prior to start) IR35: Inside IR35 About the Role Our client is seeking an experienced Data Analyst to support advanced aircraft fleet analytics, focusing on predictive maintenance and diagnostic modelling. This is a fantastic opportunity to work within a highly technical environment, contributing to improvements in fleet performance and operational efficiency. Key Responsibilities of the Data Analyst Develop and enhance fleet diagnostic and predictive maintenance models Analyse aircraft in-service data to support technical investigations and design improvements Work closely with stakeholders to gather requirements and deliver data-driven studies and insights Support wider data management and analytics initiatives across the business Improve understanding of in-service operations and system performance through data analysis Essential Skills & Experience Strong experience in data analytics and data visualisation Experience using tools such as Jira, GitHub and Jupyter-based platforms Experience with Palantir Foundry (Skywise) or similar data platforms Ability to manage stakeholders and translate requirements into actionable insights Proven ability to work independently with a strong delivery focus Desirable Experience Exposure to predictive maintenance frameworks and processes Understanding of landing gear systems (LG) or wider aircraft systems Experience within aerospace or similar highly regulated industries Knowledge of machine learning or AI techniques If you think this could be a new and exciting career opportunity for you and you would like to learn more or just for an initial, no-obligation conversation please contact me on (phone number removed) or you can apply directly by following the Easy Apply link and I will contact you as soon as I receive your contact details. This vacancy is being advertised by Belcan
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: (Apply online only) Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Neurons Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
May 26, 2026
Contractor
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: (Apply online only) Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Neurons Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Data Analyst Contract up to 31/12/2026 Based in Filton Offering 50ph Inside IR35 Do you have experience with Jira or GitHub? Do you have experience with Palantir Foundry (Skywise) or Extended Platform (Jupyter)? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Data Analyst, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Contribute to the development of the fleet diagnostic and predictive maintenance models Support technical investigations with aircraft fleet data analysis Perform specific data analyses for the Design Office, starting from gathering the need from the requestor, to assessing the feasibility, and delivering the study Use in-service data in order to: Improve in-service operations understanding Improve system design Support business on Data Management projects with analytics skill application Your skillset may include: Jira Palantir Foundry (Skywise) Extended platform (Jupyter) Github Data Analytics & Data visualisation Good stakeholder management Skywise Predictive Maintenance (SPM) LG System understanding Understanding of Manage Fleet Diagnostic and Predictive Maintenance process (SU.CP.05) Previous experience in Predictive Maintenance and ZAOG plateau AI Machine Learning If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Data Analyst Contract up to 31/12/2026 Based in Filton Offering 50ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 26, 2026
Contractor
Data Analyst Contract up to 31/12/2026 Based in Filton Offering 50ph Inside IR35 Do you have experience with Jira or GitHub? Do you have experience with Palantir Foundry (Skywise) or Extended Platform (Jupyter)? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Data Analyst, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Contribute to the development of the fleet diagnostic and predictive maintenance models Support technical investigations with aircraft fleet data analysis Perform specific data analyses for the Design Office, starting from gathering the need from the requestor, to assessing the feasibility, and delivering the study Use in-service data in order to: Improve in-service operations understanding Improve system design Support business on Data Management projects with analytics skill application Your skillset may include: Jira Palantir Foundry (Skywise) Extended platform (Jupyter) Github Data Analytics & Data visualisation Good stakeholder management Skywise Predictive Maintenance (SPM) LG System understanding Understanding of Manage Fleet Diagnostic and Predictive Maintenance process (SU.CP.05) Previous experience in Predictive Maintenance and ZAOG plateau AI Machine Learning If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Data Analyst Contract up to 31/12/2026 Based in Filton Offering 50ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
DATA ANALYST - 50PH INSIDE IR35 - 60% ONSITE IN FILTON - 12 MONTH CONTRACT A leading aerospace organisation is seeking a Data Analyst / Health Engineer to support the development of fleet diagnostic and predictive maintenance capability across a global aircraft in service environment. This role sits within an advanced engineering and data function, working directly with aircraft operational data to improve reliability, system performance and maintenance decision making. The successful candidate will work across engineering, design and fleet support teams to deliver high impact analytical outputs that directly influence aircraft health monitoring and predictive maintenance strategy. Key Responsibilities: Contribute to development of fleet diagnostic and predictive maintenance models Support technical investigations using in service aircraft data Deliver structured data studies for engineering and design office stakeholders Translate complex operational datasets into actionable engineering insight Support wider data management and analytics transformation initiatives Improve understanding of in service fleet behaviour and system performance Essential Skills & Experience: Strong experience with Palantir Foundry / Skywise Advanced Jupyter Notebook capability Jira and Github in engineering or data driven environments Strong data analytics and visualisation capability Confident stakeholder management across technical teams Delivery focused, independent working style Desirable Experience: Skywise Predictive Maintenance (SPM) Aircraft systems or maintenance engineering understanding Experience in fleet diagnostics or predictive maintenance environments Exposure to AOG / operational disruption contexts Familiarity with structured maintenance processes and reliability frameworks Machine learning or AI applied to engineering datasets This is a high impact opportunity within a leading aerospace environment, contributing directly to the evolution of predictive maintenance capability on in service aircraft. Confidential discussions available for suitably experienced candidates.
May 26, 2026
Contractor
DATA ANALYST - 50PH INSIDE IR35 - 60% ONSITE IN FILTON - 12 MONTH CONTRACT A leading aerospace organisation is seeking a Data Analyst / Health Engineer to support the development of fleet diagnostic and predictive maintenance capability across a global aircraft in service environment. This role sits within an advanced engineering and data function, working directly with aircraft operational data to improve reliability, system performance and maintenance decision making. The successful candidate will work across engineering, design and fleet support teams to deliver high impact analytical outputs that directly influence aircraft health monitoring and predictive maintenance strategy. Key Responsibilities: Contribute to development of fleet diagnostic and predictive maintenance models Support technical investigations using in service aircraft data Deliver structured data studies for engineering and design office stakeholders Translate complex operational datasets into actionable engineering insight Support wider data management and analytics transformation initiatives Improve understanding of in service fleet behaviour and system performance Essential Skills & Experience: Strong experience with Palantir Foundry / Skywise Advanced Jupyter Notebook capability Jira and Github in engineering or data driven environments Strong data analytics and visualisation capability Confident stakeholder management across technical teams Delivery focused, independent working style Desirable Experience: Skywise Predictive Maintenance (SPM) Aircraft systems or maintenance engineering understanding Experience in fleet diagnostics or predictive maintenance environments Exposure to AOG / operational disruption contexts Familiarity with structured maintenance processes and reliability frameworks Machine learning or AI applied to engineering datasets This is a high impact opportunity within a leading aerospace environment, contributing directly to the evolution of predictive maintenance capability on in service aircraft. Confidential discussions available for suitably experienced candidates.
The Resolution Foundation is looking for a thoughtful and committed individual to join our research team to help drive the production of high-quality, innovative economic analysis, and to support the development of associated policy recommendations. This is an exciting time to join our team as we seek to turn around the stagnant living standards of the past twenty years, through influencing both the policies that can boost economic growth, and those that affect families' living standards directly. What does the role involve? Working at the heart of the Foundation's research and policy team, the post-holder will contribute to the design, management and delivery of key projects within the research programme. They will conduct qualitative and quantitative research, develop policy proposals, produce written reports, engage with a range of stakeholders and represent the Foundation externally. Economists/Research and Policy Analysts work with other members of the research team getting involved in the broad range of the Foundation's work, while also developing expertise in specific subject areas. We are particularly seeking candidates keen to specialise in living standards; distributional analysis; productivity and economic growth; or public finances and public spending. Applicants will also contribute to our high-profile work in the run-up to and immediately after fiscal events, and produce reactive work in response to emerging public policy debates. This is a permanent role based at our Westminster office. Applications for full-time or part-time hours are welcome, with a minimum of three days a week required. What kind of person are we looking for? We are looking for someone with a passion for improving living standards and productivity, and an ability to develop innovative policy solutions backed by rigorous research. The role would suit an individual with the ability to conduct economic and policy analysis proactively, with strong quantitative research skills, and the ability to communicate the results of research in a compelling way. The successful candidate will be one who fits into our supportive team culture and will collaborate effectively with others, internally and externally. We are a fast-paced organisation, focused on responding to the current economic challenges as well as contributing to crucial longer-term public policy debates. The capability to work at speed on different projects concurrently and a strong desire to progress within an academically rigorous and policy-engaged research team are essential. For more information about the role, including how to apply, please visit our website and download the application pack. Closing date: 08:59 am on Thursday 28 May 2026. First Interviews: 15 - 17 June 2026. Second interviews: 6 - 9 July 2026.
May 26, 2026
Full time
The Resolution Foundation is looking for a thoughtful and committed individual to join our research team to help drive the production of high-quality, innovative economic analysis, and to support the development of associated policy recommendations. This is an exciting time to join our team as we seek to turn around the stagnant living standards of the past twenty years, through influencing both the policies that can boost economic growth, and those that affect families' living standards directly. What does the role involve? Working at the heart of the Foundation's research and policy team, the post-holder will contribute to the design, management and delivery of key projects within the research programme. They will conduct qualitative and quantitative research, develop policy proposals, produce written reports, engage with a range of stakeholders and represent the Foundation externally. Economists/Research and Policy Analysts work with other members of the research team getting involved in the broad range of the Foundation's work, while also developing expertise in specific subject areas. We are particularly seeking candidates keen to specialise in living standards; distributional analysis; productivity and economic growth; or public finances and public spending. Applicants will also contribute to our high-profile work in the run-up to and immediately after fiscal events, and produce reactive work in response to emerging public policy debates. This is a permanent role based at our Westminster office. Applications for full-time or part-time hours are welcome, with a minimum of three days a week required. What kind of person are we looking for? We are looking for someone with a passion for improving living standards and productivity, and an ability to develop innovative policy solutions backed by rigorous research. The role would suit an individual with the ability to conduct economic and policy analysis proactively, with strong quantitative research skills, and the ability to communicate the results of research in a compelling way. The successful candidate will be one who fits into our supportive team culture and will collaborate effectively with others, internally and externally. We are a fast-paced organisation, focused on responding to the current economic challenges as well as contributing to crucial longer-term public policy debates. The capability to work at speed on different projects concurrently and a strong desire to progress within an academically rigorous and policy-engaged research team are essential. For more information about the role, including how to apply, please visit our website and download the application pack. Closing date: 08:59 am on Thursday 28 May 2026. First Interviews: 15 - 17 June 2026. Second interviews: 6 - 9 July 2026.
Systems Analyst £30,000 - £35,000 Norwich Norse Group have a fantastic opportunity for a Systems Analyst to join our Finance Team, this will be on a full time, permanent basis working 37 hours per week, Monday to Friday. The role asSystems Analyst is critical in ensuring the effective administration, support and development of core systems across the Group click apply for full job details
May 26, 2026
Full time
Systems Analyst £30,000 - £35,000 Norwich Norse Group have a fantastic opportunity for a Systems Analyst to join our Finance Team, this will be on a full time, permanent basis working 37 hours per week, Monday to Friday. The role asSystems Analyst is critical in ensuring the effective administration, support and development of core systems across the Group click apply for full job details
Operations Analyst - Temporary contract until the end of August 2026 Glasgow (Hybrid - 4 days remote, 1 day per week in the Glasgow office) Monday to Friday, 37 hours per week -flexible working hours available 13.43 per hour About the Role We are seeking a detail-oriented and analytical professional to join a multi-disciplinary team operating within a flexible resourcing model. In this role, you will independently manage a varied caseload, analyse complex data sets, engage with external stakeholders, and provide informed recommendations to management. You will work collaboratively with colleagues across different disciplines to support the delivery of regulatory and operational objectives. Duties & Responsibilities: Analyse data submissions and other quantitative/qualitative information from participants. Review and approve data submissions based on data sets and subsequent payments information across the Delivery and Schemes portfolio of environmental schemes. The use of the MS package to plan, analyse and deliver your workload in an efficient manner. Engagement with external stakeholders including technical consultants. Essential Criteria: Experience working with data sets, including analysing information and using insights to make recommendations or decisions. Strong attention to detail with a consistent ability to produce accurate, high-quality work. Excellent organisational and workload management skills. Confidence working independently while contributing effectively within a team environment. Good communication and stakeholder engagement skills. Proficiency in Microsoft Office applications, particularly Excel. Desirable Skills: Experience working within a regulatory, compliance, operational, or public sector environment. Experience managing casework or working with structured processes and governance frameworks. Ability to interpret technical or operational guidance and apply it consistently. If you have the right experience and are open for work to start immediately, then please apply now or email (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
May 26, 2026
Contractor
Operations Analyst - Temporary contract until the end of August 2026 Glasgow (Hybrid - 4 days remote, 1 day per week in the Glasgow office) Monday to Friday, 37 hours per week -flexible working hours available 13.43 per hour About the Role We are seeking a detail-oriented and analytical professional to join a multi-disciplinary team operating within a flexible resourcing model. In this role, you will independently manage a varied caseload, analyse complex data sets, engage with external stakeholders, and provide informed recommendations to management. You will work collaboratively with colleagues across different disciplines to support the delivery of regulatory and operational objectives. Duties & Responsibilities: Analyse data submissions and other quantitative/qualitative information from participants. Review and approve data submissions based on data sets and subsequent payments information across the Delivery and Schemes portfolio of environmental schemes. The use of the MS package to plan, analyse and deliver your workload in an efficient manner. Engagement with external stakeholders including technical consultants. Essential Criteria: Experience working with data sets, including analysing information and using insights to make recommendations or decisions. Strong attention to detail with a consistent ability to produce accurate, high-quality work. Excellent organisational and workload management skills. Confidence working independently while contributing effectively within a team environment. Good communication and stakeholder engagement skills. Proficiency in Microsoft Office applications, particularly Excel. Desirable Skills: Experience working within a regulatory, compliance, operational, or public sector environment. Experience managing casework or working with structured processes and governance frameworks. Ability to interpret technical or operational guidance and apply it consistently. If you have the right experience and are open for work to start immediately, then please apply now or email (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Surveillance Officer (Associate) - Investment Banking London Are you a detail-driven compliance professional with a passion for market integrity and surveillance? We're partnering with a leading global investment banking group to hire a Surveillance Officer to join their London-based Compliance team. This is a high-impact opportunity to play a key role in safeguarding market conduct, working across multiple business lines and engaging with senior stakeholders. The Opportunity You'll sit within a dynamic Surveillance function responsible for designing, implementing, and enhancing monitoring frameworks across trading and banking activities. This role offers exposure to a broad range of asset classes and regulatory topics, with a strong focus on market abuse detection, data analysis, and alert investigation . Key Responsibilities Monitor and investigate trade surveillance alerts across multiple business lines (Global Markets, Investment Banking, Treasury) Analyse trading activity, orders, RFQs and market data to identify potential market abuse or conduct risks Escalate suspicious activity and support end-to-end investigations , ensuring robust audit trails Contribute to the design and calibration of surveillance models , including thresholds and logic enhancements Produce high-quality management information (MI) and compliance reports for senior stakeholders Identify gaps in surveillance frameworks and proactively recommend improvements Support model validation, testing, and calibration governance Maintain up-to-date policies, procedures, and documentation Liaise with Front Office, Compliance Advisory, and Technology teams to improve data quality and monitoring capability Keep abreast of regulatory developments and assess their impact on surveillance frameworks About You You'll bring a strong analytical mindset, coupled with a proactive and investigative approach: Strong data analysis skills with the ability to produce meaningful insights and MI Confident communicator with the ability to challenge and influence effectively Highly organised with strong attention to detail and ability to manage high volumes of data Proficient in Excel and Python is a must
May 26, 2026
Full time
Surveillance Officer (Associate) - Investment Banking London Are you a detail-driven compliance professional with a passion for market integrity and surveillance? We're partnering with a leading global investment banking group to hire a Surveillance Officer to join their London-based Compliance team. This is a high-impact opportunity to play a key role in safeguarding market conduct, working across multiple business lines and engaging with senior stakeholders. The Opportunity You'll sit within a dynamic Surveillance function responsible for designing, implementing, and enhancing monitoring frameworks across trading and banking activities. This role offers exposure to a broad range of asset classes and regulatory topics, with a strong focus on market abuse detection, data analysis, and alert investigation . Key Responsibilities Monitor and investigate trade surveillance alerts across multiple business lines (Global Markets, Investment Banking, Treasury) Analyse trading activity, orders, RFQs and market data to identify potential market abuse or conduct risks Escalate suspicious activity and support end-to-end investigations , ensuring robust audit trails Contribute to the design and calibration of surveillance models , including thresholds and logic enhancements Produce high-quality management information (MI) and compliance reports for senior stakeholders Identify gaps in surveillance frameworks and proactively recommend improvements Support model validation, testing, and calibration governance Maintain up-to-date policies, procedures, and documentation Liaise with Front Office, Compliance Advisory, and Technology teams to improve data quality and monitoring capability Keep abreast of regulatory developments and assess their impact on surveillance frameworks About You You'll bring a strong analytical mindset, coupled with a proactive and investigative approach: Strong data analysis skills with the ability to produce meaningful insights and MI Confident communicator with the ability to challenge and influence effectively Highly organised with strong attention to detail and ability to manage high volumes of data Proficient in Excel and Python is a must
The Group FP&A role within the entertainment industry is an excellent opportunity for a finance professional to lead financial planning and analysis activities while driving strategic decision-making. This permanent position is based in London and requires a strong background in accounting and finance. Client Details The employer is a respected organisation in the entertainment sector, known for its impactful work and commitment to its mission. Operating as a medium-sized entity, the organisation places a strong emphasis on financial rigour to support its objectives effectively. Description Lead the preparation of annual budgets and long-term financial plans. Provide insightful financial analysis to support strategic decision-making. Develop and maintain robust financial models for forecasting and planning purposes. Collaborate with various departments to ensure accurate financial reporting. Monitor financial performance against budgets and provide variance analysis. Prepare regular financial reports and presentations for senior management and stakeholders. Identify opportunities for cost optimisation and process improvements. Support audit processes and ensure compliance with financial regulations. Profile A successful Group FP&A should have: A recognised qualification in accounting, finance, or a related discipline. Proven expertise in financial planning and analysis within a professional setting. Strong proficiency in financial modelling and data analysis tools. Excellent attention to detail and the ability to work with complex financial data. Effective communication skills to present financial insights to stakeholders. Familiarity with the not-for-profit sector and its financial regulations is advantageous. Job Offer A permanent role based in London with excellent career progression potential. Chance to work in a collaborative and mission-driven environment. This is an exciting opportunity for a finance professional to make a meaningful contribution to a respected organisation in London. If you meet the requirements, we encourage you to apply and take the next step in your career.
May 26, 2026
Full time
The Group FP&A role within the entertainment industry is an excellent opportunity for a finance professional to lead financial planning and analysis activities while driving strategic decision-making. This permanent position is based in London and requires a strong background in accounting and finance. Client Details The employer is a respected organisation in the entertainment sector, known for its impactful work and commitment to its mission. Operating as a medium-sized entity, the organisation places a strong emphasis on financial rigour to support its objectives effectively. Description Lead the preparation of annual budgets and long-term financial plans. Provide insightful financial analysis to support strategic decision-making. Develop and maintain robust financial models for forecasting and planning purposes. Collaborate with various departments to ensure accurate financial reporting. Monitor financial performance against budgets and provide variance analysis. Prepare regular financial reports and presentations for senior management and stakeholders. Identify opportunities for cost optimisation and process improvements. Support audit processes and ensure compliance with financial regulations. Profile A successful Group FP&A should have: A recognised qualification in accounting, finance, or a related discipline. Proven expertise in financial planning and analysis within a professional setting. Strong proficiency in financial modelling and data analysis tools. Excellent attention to detail and the ability to work with complex financial data. Effective communication skills to present financial insights to stakeholders. Familiarity with the not-for-profit sector and its financial regulations is advantageous. Job Offer A permanent role based in London with excellent career progression potential. Chance to work in a collaborative and mission-driven environment. This is an exciting opportunity for a finance professional to make a meaningful contribution to a respected organisation in London. If you meet the requirements, we encourage you to apply and take the next step in your career.
My client is seeking an experienced Change Management Analyst with deep London Market Insurance expertise to support a large-scale business transformation programme. The programme is focused on process standardisation, operating model optimisation, and embedding new ways of working across underwriting and associated business functions. This role will play a key part in driving business readiness, stakeholder engagement, adoption, and sustainable behavioural change across underwriting, operations, claims, finance, delegated authority, and support functions. The successful candidate will understand the complexities of the London Market ecosystem and be able to translate transformation objectives into practical, business-led change activities. Key Responsibilities Support the delivery of change management activities across a multi-stream transformation programme within the London Market insurance environment. Conduct stakeholder analysis and develop engagement plans across underwriting and associated business functions. Partner with programme leads, business SMEs, underwriting teams, operations, and technology stakeholders to assess change impacts and business readiness. Support the design and execution of change strategies focused on: Process standardisation Operating model optimisation Adoption of new ways of working Organisational alignment Develop and maintain change impact assessments, stakeholder maps, communication plans, and adoption metrics. Facilitate workshops, process walkthroughs, and business engagement sessions. Support the creation of training materials, user guidance, and business readiness collateral. Track adoption risks, resistance themes, and readiness indicators, escalating issues where appropriate. Work closely with PMO, business analysts, and transformation leads to ensure alignment between business change and programme delivery. Contribute to governance reporting and provide updates on change progress, engagement, and adoption outcomes. Promote a culture of continuous improvement and operational consistency across the programme. Required Experience Strong experience as a Change Management Analyst or Business Change Analyst within London Market Insurance. Deep understanding of London Market processes, operating models, and regulatory considerations. Proven experience supporting business transformation programmes involving underwriting and associated insurance functions. Experience delivering change initiatives focused on: Process harmonisation / standardisation Target operating model implementation Business process optimisation Organisational change and adoption Strong understanding of underwriting workflows and associated functions such as operations, claims, finance, bordereaux, delegated authority, or exposure management. Experience conducting impact assessments, stakeholder engagement, communications, and business readiness activities. Ability to engage effectively with senior stakeholders, underwriting teams, and operational users. Strong workshop facilitation, communication, and documentation skills. Experience working within complex, matrixed programme environments.
May 26, 2026
Full time
My client is seeking an experienced Change Management Analyst with deep London Market Insurance expertise to support a large-scale business transformation programme. The programme is focused on process standardisation, operating model optimisation, and embedding new ways of working across underwriting and associated business functions. This role will play a key part in driving business readiness, stakeholder engagement, adoption, and sustainable behavioural change across underwriting, operations, claims, finance, delegated authority, and support functions. The successful candidate will understand the complexities of the London Market ecosystem and be able to translate transformation objectives into practical, business-led change activities. Key Responsibilities Support the delivery of change management activities across a multi-stream transformation programme within the London Market insurance environment. Conduct stakeholder analysis and develop engagement plans across underwriting and associated business functions. Partner with programme leads, business SMEs, underwriting teams, operations, and technology stakeholders to assess change impacts and business readiness. Support the design and execution of change strategies focused on: Process standardisation Operating model optimisation Adoption of new ways of working Organisational alignment Develop and maintain change impact assessments, stakeholder maps, communication plans, and adoption metrics. Facilitate workshops, process walkthroughs, and business engagement sessions. Support the creation of training materials, user guidance, and business readiness collateral. Track adoption risks, resistance themes, and readiness indicators, escalating issues where appropriate. Work closely with PMO, business analysts, and transformation leads to ensure alignment between business change and programme delivery. Contribute to governance reporting and provide updates on change progress, engagement, and adoption outcomes. Promote a culture of continuous improvement and operational consistency across the programme. Required Experience Strong experience as a Change Management Analyst or Business Change Analyst within London Market Insurance. Deep understanding of London Market processes, operating models, and regulatory considerations. Proven experience supporting business transformation programmes involving underwriting and associated insurance functions. Experience delivering change initiatives focused on: Process harmonisation / standardisation Target operating model implementation Business process optimisation Organisational change and adoption Strong understanding of underwriting workflows and associated functions such as operations, claims, finance, bordereaux, delegated authority, or exposure management. Experience conducting impact assessments, stakeholder engagement, communications, and business readiness activities. Ability to engage effectively with senior stakeholders, underwriting teams, and operational users. Strong workshop facilitation, communication, and documentation skills. Experience working within complex, matrixed programme environments.
Data Modeller / Data Analyst We are hiring an experienced Data Modeller / Data Analyst to join a major financial services programme focused on mortgage and savings portfolio data solutions. This is a strong opportunity for someone with deep SQL and data modelling expertise who enjoys working closely with business stakeholders and technical teams. Key Responsibilities Create conceptual, logical and physical data models Develop ER diagrams and metadata structures Work with business stakeholders to understand data requirements Support data warehousing and semantic modelling initiatives Collaborate with BI, analytics and DBA teams Ensure data quality, governance and model optimisation Maintain metadata, lineage and modelling standards Required Skills & Experience Strong experience in Data Modelling / Data Analysis Advanced SQL skills Experience with logical and physical data modelling Strong understanding of data warehousing principles Experience creating ERD / ER diagrams Metadata management experience Excellent stakeholder management and communication skills Financial services, banking, lending or mortgage domain experience Desirable Erwin experience Retail banking or mortgage portfolio exposure Semantic modelling / lineage experience Apply now for immediate consideration.
May 26, 2026
Contractor
Data Modeller / Data Analyst We are hiring an experienced Data Modeller / Data Analyst to join a major financial services programme focused on mortgage and savings portfolio data solutions. This is a strong opportunity for someone with deep SQL and data modelling expertise who enjoys working closely with business stakeholders and technical teams. Key Responsibilities Create conceptual, logical and physical data models Develop ER diagrams and metadata structures Work with business stakeholders to understand data requirements Support data warehousing and semantic modelling initiatives Collaborate with BI, analytics and DBA teams Ensure data quality, governance and model optimisation Maintain metadata, lineage and modelling standards Required Skills & Experience Strong experience in Data Modelling / Data Analysis Advanced SQL skills Experience with logical and physical data modelling Strong understanding of data warehousing principles Experience creating ERD / ER diagrams Metadata management experience Excellent stakeholder management and communication skills Financial services, banking, lending or mortgage domain experience Desirable Erwin experience Retail banking or mortgage portfolio exposure Semantic modelling / lineage experience Apply now for immediate consideration.
DV Cleared Infrastructure Tester - 6 months+ extensions, 500- 600pd DOE - Full time on site (Hampshire) Looking for a High Level clearance/ DV Cleared Tester with good knowledge of Windows and Linux operating systems, together with the experience of working within a multi-disciplined engineering team. You will leverage your knowledge of integration frameworks to support the continuous integration, deployment, and testing of new features across complex environments. Hands on experience in infrastructure engineering, including the testing, deployment, and maintenance of robust, scalable systems. Direct experience testing and integrating any of the following: Identity and access management (IDAM) systems including role based access control (RBAC) Public key infrastructure (PKI) Server monitoring, audit and patch deployment Key Duties and Responsibilities Running manual tests using the project approved tools. Interpretation of test results and preliminary investigation of failures. Raising defects and monitoring them through to resolution. Develop scripts for sub-systems integration testing (end to end test). Good knowledge of IT infrastructure, including Servers, networks, and virtualisation technologies. Good understanding of network protocols, and experience with both Linux and Windows operating systems. Required Competencies Experience of Testing. Experience of Integration and testing of sub-systems. Experience designing and producing manual Tests. Experience of Test Management Tools Linux Desired Competencies Experience of SAFe and agile ways of working Good Problem investigation and analysis skills ISTQB Foundation Certification This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
May 26, 2026
Contractor
DV Cleared Infrastructure Tester - 6 months+ extensions, 500- 600pd DOE - Full time on site (Hampshire) Looking for a High Level clearance/ DV Cleared Tester with good knowledge of Windows and Linux operating systems, together with the experience of working within a multi-disciplined engineering team. You will leverage your knowledge of integration frameworks to support the continuous integration, deployment, and testing of new features across complex environments. Hands on experience in infrastructure engineering, including the testing, deployment, and maintenance of robust, scalable systems. Direct experience testing and integrating any of the following: Identity and access management (IDAM) systems including role based access control (RBAC) Public key infrastructure (PKI) Server monitoring, audit and patch deployment Key Duties and Responsibilities Running manual tests using the project approved tools. Interpretation of test results and preliminary investigation of failures. Raising defects and monitoring them through to resolution. Develop scripts for sub-systems integration testing (end to end test). Good knowledge of IT infrastructure, including Servers, networks, and virtualisation technologies. Good understanding of network protocols, and experience with both Linux and Windows operating systems. Required Competencies Experience of Testing. Experience of Integration and testing of sub-systems. Experience designing and producing manual Tests. Experience of Test Management Tools Linux Desired Competencies Experience of SAFe and agile ways of working Good Problem investigation and analysis skills ISTQB Foundation Certification This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
May 26, 2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
