Job Description Product Security Engineer Derby/Bristol Full Time Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. An exciting opportunity has arisen for a Product Security Engineer to join the team in Derby or Bristol. As a Product Security Engineer, you will be responsible to secure a range of Roll-Royce products against an ever-evolving range of security threats (i.e. - cyber, supply chain, etc.). You may be involved at any stage of a project life cycle from concept development, design and integration, integrated/component testing through final production release. You'll usually work in cross-functional project teams with colleagues in other branches of engineering. This is an exciting opportunity to work on flagship RR programs and play an important role in addressing some of the most complex and interesting technological challenges in Rolls-Royce. You will be encouraged to further develop and leverage your skills and experience in Systems Security Engineering and to help grow RR capability in this pivotal area. What you will be doing: By joining Rolls-Royce and the Product Security Team you have the opportunity to be working on projects for any one of our three core businesses: Civil aerospace - major manufacturer of aero engines for the large commercial aircraft, regional jet and business aviation markets. Defence - a market leader in aero engines for military transport and patrol aircraft with strong positions in combat applications. Power Systems - is a world-leading provider of integrated solutions for onsite power and propulsion. Key accountabilities within this role will include: Contribution to the Secure Cyber Resilient Engineering (SCRE) of our products, applying technical knowledge and providing technical direction as required throughout the product lifecycle: requirements, design, build, test, production, operations, and support. Leading the development, implementation, documentation, and maintenance of policies, procedures, associated guidelines, tools and training. Leading a small number of individuals or projects in this subject area, providing technical leadership to teams or projects in addition to having impact through functional knowledge. Collaboration with government, customers, suppliers, and industry experts to meet customer mission, business, and system security requirements. Developing and updating systems security and resilience good practice and help disseminate the techniques, policies, procedures, and knowledge across the business. Strong ability to work across and communicate with multiple business functions (i.e. - Software, hardware, maintenance, manufacturing, corporate). Preferred requirements: Essential Bachelor's degree in a relevant engineering discipline (Electrical, Software, Controls, Systems, Cybersecurity) with experience in a relevant engineering environment (Electrical, Software, Controls, Systems) with 2+ years' experience, OR Master's degree in a relevant engineering discipline (Electrical, Software, Controls, Systems, Cybersecurity) with experience in a relevant engineering environment (Electrical, Software, Controls, Systems), with 0+ years' experience OR JD/PhD Desirable 3+ years of experience working in Systems Security Engineering on real-time cyber-physical embedded systems (i.e. - aviation systems, software defined vehicles, medical devices, weapon systems, etc.) OR 4+ years of experience working in a related Engineering role (i.e. - Systems Engineering, Software Engineering, Electronics Engineering, Manufacturing Engineering, etc). Familiarity with Systems Engineering on complex systems and excellent systems thinking aptitude: the ability to understand complex system boundaries, interactions, and interdependencies across multiple abstraction layers throughout the system's entire lifecycle. Deep knowledge of embedded systems and the technical skills required to develop, implement, and secure such cyber-physical systems. Experience or interest in cybersecurity and cyber threats (i.e. - designing secure products, systems, and applications; intrusion detection; digital forensics; system recovery; risk assessment tools and methods; security solutions, policies, standards, and procedures, etc). Knowledge and/or experience in applying systems security policies and standards in engineering cyber-physical systems such as the Risk Management Framework (RMF), NIST SP (Apply online only), DO-326, and DoDI 5000.83. Excellent communications skills: able to influence without authority and describe complex ideas simply and succinctly to non-technical people. Benefits will include: Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Digital GP provides a convenient way for you to access GP consultations Employee Assistance (EAP) and Live Well programmes Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 23rd August 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 06 Aug 2026; 00:08 Posting End Date 23 Aug 2026PandoLogic.
Aug 08, 2026
Full time
Job Description Product Security Engineer Derby/Bristol Full Time Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. An exciting opportunity has arisen for a Product Security Engineer to join the team in Derby or Bristol. As a Product Security Engineer, you will be responsible to secure a range of Roll-Royce products against an ever-evolving range of security threats (i.e. - cyber, supply chain, etc.). You may be involved at any stage of a project life cycle from concept development, design and integration, integrated/component testing through final production release. You'll usually work in cross-functional project teams with colleagues in other branches of engineering. This is an exciting opportunity to work on flagship RR programs and play an important role in addressing some of the most complex and interesting technological challenges in Rolls-Royce. You will be encouraged to further develop and leverage your skills and experience in Systems Security Engineering and to help grow RR capability in this pivotal area. What you will be doing: By joining Rolls-Royce and the Product Security Team you have the opportunity to be working on projects for any one of our three core businesses: Civil aerospace - major manufacturer of aero engines for the large commercial aircraft, regional jet and business aviation markets. Defence - a market leader in aero engines for military transport and patrol aircraft with strong positions in combat applications. Power Systems - is a world-leading provider of integrated solutions for onsite power and propulsion. Key accountabilities within this role will include: Contribution to the Secure Cyber Resilient Engineering (SCRE) of our products, applying technical knowledge and providing technical direction as required throughout the product lifecycle: requirements, design, build, test, production, operations, and support. Leading the development, implementation, documentation, and maintenance of policies, procedures, associated guidelines, tools and training. Leading a small number of individuals or projects in this subject area, providing technical leadership to teams or projects in addition to having impact through functional knowledge. Collaboration with government, customers, suppliers, and industry experts to meet customer mission, business, and system security requirements. Developing and updating systems security and resilience good practice and help disseminate the techniques, policies, procedures, and knowledge across the business. Strong ability to work across and communicate with multiple business functions (i.e. - Software, hardware, maintenance, manufacturing, corporate). Preferred requirements: Essential Bachelor's degree in a relevant engineering discipline (Electrical, Software, Controls, Systems, Cybersecurity) with experience in a relevant engineering environment (Electrical, Software, Controls, Systems) with 2+ years' experience, OR Master's degree in a relevant engineering discipline (Electrical, Software, Controls, Systems, Cybersecurity) with experience in a relevant engineering environment (Electrical, Software, Controls, Systems), with 0+ years' experience OR JD/PhD Desirable 3+ years of experience working in Systems Security Engineering on real-time cyber-physical embedded systems (i.e. - aviation systems, software defined vehicles, medical devices, weapon systems, etc.) OR 4+ years of experience working in a related Engineering role (i.e. - Systems Engineering, Software Engineering, Electronics Engineering, Manufacturing Engineering, etc). Familiarity with Systems Engineering on complex systems and excellent systems thinking aptitude: the ability to understand complex system boundaries, interactions, and interdependencies across multiple abstraction layers throughout the system's entire lifecycle. Deep knowledge of embedded systems and the technical skills required to develop, implement, and secure such cyber-physical systems. Experience or interest in cybersecurity and cyber threats (i.e. - designing secure products, systems, and applications; intrusion detection; digital forensics; system recovery; risk assessment tools and methods; security solutions, policies, standards, and procedures, etc). Knowledge and/or experience in applying systems security policies and standards in engineering cyber-physical systems such as the Risk Management Framework (RMF), NIST SP (Apply online only), DO-326, and DoDI 5000.83. Excellent communications skills: able to influence without authority and describe complex ideas simply and succinctly to non-technical people. Benefits will include: Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Digital GP provides a convenient way for you to access GP consultations Employee Assistance (EAP) and Live Well programmes Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 23rd August 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 06 Aug 2026; 00:08 Posting End Date 23 Aug 2026PandoLogic.
Our client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering a high level of customer service. Working within a Managed Service Provider (MSP) environment, you will support multiple external clients , ensuring issues are resolved efficiently or escalated appropriately in line with service level agreements (SLAs). Act as the first point of contact via phone, email, and ticketing system Log, categorise, and prioritise incidents and service requests Communicate clearly with users, providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues (Wi-Fi, connectivity) Guide users through step-by-step fixes where appropriate Carry out routine tasks such as password resets and user account support Ensure all tickets are fully documented and updated in the ITSM system Monitor and manage ticket queues to meet SLA targets Identify recurring issues and contribute to problem management Escalate complex or unresolved issues to 2nd/3rd line support Previous experience in a 1st Line / Service Desk role (MSP preferred) Strong customer service and communication skills Basic knowledge of: Windows 10/11 Microsoft 365 Active Directory (user management) Good troubleshooting and problem-solving ability Ability to prioritise workload and work under pressure Ideally Experience working within an MSP environment Knowledge of networking fundamentals (DNS, DHCP, TCP/IP) Exposure to cloud platforms (Azure / M365) Industry certifications (CompTIA, Microsoft) Please make sure that your location and phone number are included in your application.
Aug 08, 2026
Full time
Our client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering a high level of customer service. Working within a Managed Service Provider (MSP) environment, you will support multiple external clients , ensuring issues are resolved efficiently or escalated appropriately in line with service level agreements (SLAs). Act as the first point of contact via phone, email, and ticketing system Log, categorise, and prioritise incidents and service requests Communicate clearly with users, providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues (Wi-Fi, connectivity) Guide users through step-by-step fixes where appropriate Carry out routine tasks such as password resets and user account support Ensure all tickets are fully documented and updated in the ITSM system Monitor and manage ticket queues to meet SLA targets Identify recurring issues and contribute to problem management Escalate complex or unresolved issues to 2nd/3rd line support Previous experience in a 1st Line / Service Desk role (MSP preferred) Strong customer service and communication skills Basic knowledge of: Windows 10/11 Microsoft 365 Active Directory (user management) Good troubleshooting and problem-solving ability Ability to prioritise workload and work under pressure Ideally Experience working within an MSP environment Knowledge of networking fundamentals (DNS, DHCP, TCP/IP) Exposure to cloud platforms (Azure / M365) Industry certifications (CompTIA, Microsoft) Please make sure that your location and phone number are included in your application.
Service Desk Engineer (Contract) Location: Gloucester (Office-Based) Contract: 3 9 Months Rate: £160 £180 per day (Inside IR35) Hours: Full-Time, Monday to Friday About the Company Our client is a well-established public sector organisation delivering essential services to thousands of people across the region. Technology plays a vital role in supporting frontline services and internal operations, with ongoing investment in digital transformation, modern workplace technologies and IT service improvements. They are looking for a Service Desk Engineer to join their IT team on an initial 3 9 month contract , providing first-class technical support to a diverse user base. The Opportunity This is an excellent opportunity to join a busy and collaborative IT Service Desk where you'll be the first point of contact for IT support, helping colleagues resolve technical issues and ensuring critical systems remain operational. Working in a modern Microsoft environment, you'll gain exposure to a broad range of technologies while contributing to service improvement initiatives and maintaining high levels of customer satisfaction. What You'll Do: Provide 1st line IT support via phone, email and remote support tools Log, prioritise and resolve incidents and service requests Support Windows 10/11, Microsoft 365 and Active Directory environments Troubleshoot hardware, software and network connectivity issues Manage user accounts, password resets and access requests Escalate more complex issues to 2nd and 3rd line support teams Maintain accurate ticket updates and technical documentation Deliver excellent customer service while meeting agreed service levels What We're Looking For: Previous experience in a Service Desk or IT Support role Good knowledge of Windows 10/11 and Microsoft 365 Experience administering Active Directory user accounts Understanding of networking fundamentals including DNS, DHCP and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service abilities Ability to work effectively in a fast-paced support environment Why Join? £160 £180 per day (Inside IR35) Initial 3 9 month contract with immediate start Opportunity to support a large and respected public sector organisation Varied workload within a modern Microsoft environment Collaborative and supportive IT team Contribute to projects that help deliver essential public services Apply now to secure your next contract and become part of an IT team that plays a key role in supporting critical services across the organisation.
Aug 08, 2026
Contractor
Service Desk Engineer (Contract) Location: Gloucester (Office-Based) Contract: 3 9 Months Rate: £160 £180 per day (Inside IR35) Hours: Full-Time, Monday to Friday About the Company Our client is a well-established public sector organisation delivering essential services to thousands of people across the region. Technology plays a vital role in supporting frontline services and internal operations, with ongoing investment in digital transformation, modern workplace technologies and IT service improvements. They are looking for a Service Desk Engineer to join their IT team on an initial 3 9 month contract , providing first-class technical support to a diverse user base. The Opportunity This is an excellent opportunity to join a busy and collaborative IT Service Desk where you'll be the first point of contact for IT support, helping colleagues resolve technical issues and ensuring critical systems remain operational. Working in a modern Microsoft environment, you'll gain exposure to a broad range of technologies while contributing to service improvement initiatives and maintaining high levels of customer satisfaction. What You'll Do: Provide 1st line IT support via phone, email and remote support tools Log, prioritise and resolve incidents and service requests Support Windows 10/11, Microsoft 365 and Active Directory environments Troubleshoot hardware, software and network connectivity issues Manage user accounts, password resets and access requests Escalate more complex issues to 2nd and 3rd line support teams Maintain accurate ticket updates and technical documentation Deliver excellent customer service while meeting agreed service levels What We're Looking For: Previous experience in a Service Desk or IT Support role Good knowledge of Windows 10/11 and Microsoft 365 Experience administering Active Directory user accounts Understanding of networking fundamentals including DNS, DHCP and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service abilities Ability to work effectively in a fast-paced support environment Why Join? £160 £180 per day (Inside IR35) Initial 3 9 month contract with immediate start Opportunity to support a large and respected public sector organisation Varied workload within a modern Microsoft environment Collaborative and supportive IT team Contribute to projects that help deliver essential public services Apply now to secure your next contract and become part of an IT team that plays a key role in supporting critical services across the organisation.
Application Support Team Lead Up to £52k plus bonus Milton Keynes / Hybrid VIQU are working with a well-established SaaS provider going through an exciting phase of growth. They're hiring an Application Support Team Lead to help lead their 2nd and 3rd line support teams. This is a player manager role where you're expected to still be hands-on with 3rd line supporting using SQL, and de bugging C# whilst leading and mentoring 5 support professionals. This role would suit an individual who is very strong technically, with some people leadership experience. Experience required for the Application Support Team Lead Strong hands-on SQL skills, working as an escalation point for support teams. Debugging experience, C# ideally, but transferable OOP experience will be considered. 3rd line application support experience. Experience with Azure or AWS platform. Some technical people leadership experience Job duties of the Application Support Team Lead Leading resolution on complex technical tickets across the SaaS platform. Writing and troubleshooting complex SQL queries. Debugging across a range of programming languages. Leading critical incident response and post-incident reviews. Managing, coaching and developing 4-5 senior technical staff. Providing technical insight into Product and Engineering teams to help steer the roadmap of the product lines. Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Aug 08, 2026
Full time
Application Support Team Lead Up to £52k plus bonus Milton Keynes / Hybrid VIQU are working with a well-established SaaS provider going through an exciting phase of growth. They're hiring an Application Support Team Lead to help lead their 2nd and 3rd line support teams. This is a player manager role where you're expected to still be hands-on with 3rd line supporting using SQL, and de bugging C# whilst leading and mentoring 5 support professionals. This role would suit an individual who is very strong technically, with some people leadership experience. Experience required for the Application Support Team Lead Strong hands-on SQL skills, working as an escalation point for support teams. Debugging experience, C# ideally, but transferable OOP experience will be considered. 3rd line application support experience. Experience with Azure or AWS platform. Some technical people leadership experience Job duties of the Application Support Team Lead Leading resolution on complex technical tickets across the SaaS platform. Writing and troubleshooting complex SQL queries. Debugging across a range of programming languages. Leading critical incident response and post-incident reviews. Managing, coaching and developing 4-5 senior technical staff. Providing technical insight into Product and Engineering teams to help steer the roadmap of the product lines. Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Role: Network Engineer (Proxy SME Skyhigh Security Web Gateway) Client: Financial Services Contract Length: 12 Months Location: Chester (Hybrid - 3 days per week onsite) Rate: Up to 750 - depending on experience Overview We are looking for a Proxy SME with strong experience in Skyhigh Security Web Gateway (SWG) and enterprise proxy technologies. The ideal candidate will have a blend of hands-on implementation, architecture, and engineering experience, alongside the ability to deliver secure, resilient, and scalable network solutions. Key Responsibilities Hands-on implementation and configuration of network security and proxy solutions. Engineering and deploying new services into production environments. Collaborating with support teams, business units, and third-party partners to design and deliver end-to-end solutions. Balancing business, security, availability, and resiliency requirements across projects. Gathering, analysing, and documenting technical application and service requirements. Maintaining design standards and contributing to architectural governance. Active participation in change management processes. Managing stakeholder requirements across project delivery and ad-hoc consultancy engagements. Providing 3rd line escalation support for complex network and security incidents. Identifying risks within the environment and driving mitigation strategies. Ensuring operational documentation is maintained and successfully transitioned into support teams. Delivering implementation activities and providing Day 1 operational support following changes. Essential Skills & Experience Strong experience with Skyhigh Security Web Gateway (SWG) / enterprise proxy technologies. Proven network engineering and architecture experience within large enterprise environments. Strong understanding of: Routing & Switching Network Security VPN Technologies Firewall Policy Management Dynamic Routing Protocols Cisco networking expertise, including data switching and routing. Ability to translate high-level architecture into detailed technical designs and implementation plans. Experience working within complex change-controlled environments. Strong troubleshooting and production support capabilities. Experience engaging with multiple stakeholders across technical and business functions. Excellent verbal and written communication skills. Desirable Experience Experience within Financial Services, Banking, or Capital Markets. Understanding of stock exchange connectivity and low-latency trading networks. Exposure to network automation and software-driven infrastructure. Knowledge of regulatory, governance, and compliance requirements within financial institutions. Strategic planning and execution experience. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Aug 08, 2026
Contractor
Role: Network Engineer (Proxy SME Skyhigh Security Web Gateway) Client: Financial Services Contract Length: 12 Months Location: Chester (Hybrid - 3 days per week onsite) Rate: Up to 750 - depending on experience Overview We are looking for a Proxy SME with strong experience in Skyhigh Security Web Gateway (SWG) and enterprise proxy technologies. The ideal candidate will have a blend of hands-on implementation, architecture, and engineering experience, alongside the ability to deliver secure, resilient, and scalable network solutions. Key Responsibilities Hands-on implementation and configuration of network security and proxy solutions. Engineering and deploying new services into production environments. Collaborating with support teams, business units, and third-party partners to design and deliver end-to-end solutions. Balancing business, security, availability, and resiliency requirements across projects. Gathering, analysing, and documenting technical application and service requirements. Maintaining design standards and contributing to architectural governance. Active participation in change management processes. Managing stakeholder requirements across project delivery and ad-hoc consultancy engagements. Providing 3rd line escalation support for complex network and security incidents. Identifying risks within the environment and driving mitigation strategies. Ensuring operational documentation is maintained and successfully transitioned into support teams. Delivering implementation activities and providing Day 1 operational support following changes. Essential Skills & Experience Strong experience with Skyhigh Security Web Gateway (SWG) / enterprise proxy technologies. Proven network engineering and architecture experience within large enterprise environments. Strong understanding of: Routing & Switching Network Security VPN Technologies Firewall Policy Management Dynamic Routing Protocols Cisco networking expertise, including data switching and routing. Ability to translate high-level architecture into detailed technical designs and implementation plans. Experience working within complex change-controlled environments. Strong troubleshooting and production support capabilities. Experience engaging with multiple stakeholders across technical and business functions. Excellent verbal and written communication skills. Desirable Experience Experience within Financial Services, Banking, or Capital Markets. Understanding of stock exchange connectivity and low-latency trading networks. Exposure to network automation and software-driven infrastructure. Knowledge of regulatory, governance, and compliance requirements within financial institutions. Strategic planning and execution experience. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Network Cisco Specialist (3rd Line) Hybrid working, London 2/3 times per week. Salary up to 90k. My client is looking for a skilled Cisco networking professional to join thier expanding team, acting as the highest technical escalation point for complex network and security issues across our managed customer base. You'll take ownership of major incidents, deliver network projects, perform root cause analysis, and support cutting-edge Cisco technologies including ISE, DNA Center, Wireless, Security, and Automation. What You'll Be Doing Resolving complex 3rd line network and security incidents Supporting Cisco ISE, DNA Center and Wireless environments Delivering network upgrades, migrations and security projects Managing firmware lifecycles and disaster recovery testing Producing RCA documentation for major incidents Acting as a technical SME and mentoring junior engineers Working closely with customers, vendors and internal teams Participating in an on-call rota for critical incidents What We're Looking For Strong Cisco networking experience (CCNP level or above) Expertise in routing and switching technologies including BGP, OSPF, EIGRP, VLANs and STP Experience with Cisco SD-WAN and Cisco ISE, DNA Center and Wireless solutions Knowledge of NGFW platforms such as Cisco Firepower, Palo Alto or Fortinet Network automation using Ansible and/or Python Azure or AWS networking knowledge Experience within an MSP environment This is an excellent opportunity for a senior network engineer looking to work with enterprise Cisco technologies, automation platforms, and modern security solutions in a technically challenging environment.
Aug 07, 2026
Full time
Network Cisco Specialist (3rd Line) Hybrid working, London 2/3 times per week. Salary up to 90k. My client is looking for a skilled Cisco networking professional to join thier expanding team, acting as the highest technical escalation point for complex network and security issues across our managed customer base. You'll take ownership of major incidents, deliver network projects, perform root cause analysis, and support cutting-edge Cisco technologies including ISE, DNA Center, Wireless, Security, and Automation. What You'll Be Doing Resolving complex 3rd line network and security incidents Supporting Cisco ISE, DNA Center and Wireless environments Delivering network upgrades, migrations and security projects Managing firmware lifecycles and disaster recovery testing Producing RCA documentation for major incidents Acting as a technical SME and mentoring junior engineers Working closely with customers, vendors and internal teams Participating in an on-call rota for critical incidents What We're Looking For Strong Cisco networking experience (CCNP level or above) Expertise in routing and switching technologies including BGP, OSPF, EIGRP, VLANs and STP Experience with Cisco SD-WAN and Cisco ISE, DNA Center and Wireless solutions Knowledge of NGFW platforms such as Cisco Firepower, Palo Alto or Fortinet Network automation using Ansible and/or Python Azure or AWS networking knowledge Experience within an MSP environment This is an excellent opportunity for a senior network engineer looking to work with enterprise Cisco technologies, automation platforms, and modern security solutions in a technically challenging environment.
Enable Technology Borehamwood Full-time Optional WFH Fridays The role You'll be the first voice our clients hear and the first pair of hands on every incident - which makes you the person who defines what working with Enable feels like. This isn't a call-logging job. We want engineers who fix things at first contact, spot patterns before they become problems, and hand over escalations so well-documented that 2nd line thanks them for it. Who we are We're Enable Technology, a Borehamwood-based MSP of around 20 people, supporting a diverse and growing SME client base across London and the South East. We act as far more than an IT supplier to our clients - for many of them we're their virtual IT director, shaping strategy as well as keeping the lights on. We're independent, profitable and entirely free of private equity ownership. Technical decisions here are made on operational merit, not quarterly EBITDA targets - and our CEO has over 25 years of enterprise IT leadership behind him, so good technical arguments win. And the team is the reason people stay. We're a genuinely friendly, supportive and helpful bunch: engineers here back each other up by default, questions are welcomed rather than judged, and nobody gets left to struggle alone on a hard ticket. It's a culture we protect deliberately as we grow - and it's the first thing you'll notice when you walk in. Where we're heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here; they're how we're evolving the business. For you, that means less repetitive firefighting than a typical 1st line role: our tooling handles the noise so you can spend your time on genuine troubleshooting and clients who need a human. What you'll actually be doing Owning inbound incidents and requests in HaloPSA - triaging, prioritising and resolving as many as possible at first contact Day-to-day Microsoft 365 administration: accounts, licences, mailbox permissions, Teams and SharePoint requests Troubleshooting Windows 10/11 endpoints, printers, and everyday connectivity issues (DNS, DHCP, VPN, Wi-Fi) Acting on NinjaOne monitoring alerts - resolving what you can, deploying updates and patches, and flagging what needs deeper investigation Keeping Hudu documentation accurate as you work - our knowledge base is only as good as the engineers who feed it Escalating to 2nd line with full diagnostic context: what you tried, what you ruled out, what you suspect Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud: Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Conditional Access Also in the mix: Windows 10/11, macOS and Jamf, Mimecast, hosted telephony What you'll bring At least a year in a commercial IT support role - MSP experience preferred, but a strong internal service desk background counts Working knowledge of Microsoft 365 administration and Windows 10/11 troubleshooting Networking fundamentals: DNS, DHCP, TCP/IP, VPN Patience, empathy, and the ability to explain technical things to non-technical people without jargon Genuine customer service instinct - you build rapport quickly and clients ask for you by name Bonus points Exposure to Intune, Autopilot or Entra ID Experience with macOS/Jamf or hosted telephony platforms Microsoft fundamentals certifications (MS-900, AZ-900) or working towards them Any scripting curiosity - even basic PowerShell Building your IT career There's no better place to forge an IT career than an MSP. In an internal IT team you learn one environment; here you'll work across dozens of clients, industries and technology stacks, so you compress years of experience into months. Different infrastructures, different problems, different people - it's the fastest way to build genuine range as an engineer, and it's why so many of the best people in IT started at an MSP. Within Enable, our service desk runs on a clear 1st - 2nd - 3rd line ladder, and we're scaling from around 20 to 40 staff over the next two years - so the roles above you are being created, not waited for. We promote on capability, not tenure. The expected path from this role is 2nd line, and we'll build you a training plan to get there: structured exposure to server and infrastructure work, Intune policy management, and our automation tooling. Pay, benefits and working pattern Salary: £29,000 - £34,000 DOE Holiday: 22 days, plus a day off for your birthday (or the nearest weekday) Working pattern: office-based in Borehamwood, with optional work-from-home Fridays; core hours 09:00-17:30 Perkbox: employee perks platform, with guaranteed points for your birthday and work anniversary Team culture: weekly team takeaway lunch and quarterly socials Kit: modern, top-tier hardware and software - the same standard we hold for our clients Training: vendor-led training on HaloPSA, NinjaOne and CIPP, plus funded certifications tailored to your development Why you should apply If you're good at 1st line, you've probably experienced being treated as a human answering machine. That's not this. You'll work with genuinely modern tooling, learn from engineers above you who actually mentor, and join at the exact point in our growth where good people move up fast. Apply - we'd love to talk.
Aug 07, 2026
Full time
Enable Technology Borehamwood Full-time Optional WFH Fridays The role You'll be the first voice our clients hear and the first pair of hands on every incident - which makes you the person who defines what working with Enable feels like. This isn't a call-logging job. We want engineers who fix things at first contact, spot patterns before they become problems, and hand over escalations so well-documented that 2nd line thanks them for it. Who we are We're Enable Technology, a Borehamwood-based MSP of around 20 people, supporting a diverse and growing SME client base across London and the South East. We act as far more than an IT supplier to our clients - for many of them we're their virtual IT director, shaping strategy as well as keeping the lights on. We're independent, profitable and entirely free of private equity ownership. Technical decisions here are made on operational merit, not quarterly EBITDA targets - and our CEO has over 25 years of enterprise IT leadership behind him, so good technical arguments win. And the team is the reason people stay. We're a genuinely friendly, supportive and helpful bunch: engineers here back each other up by default, questions are welcomed rather than judged, and nobody gets left to struggle alone on a hard ticket. It's a culture we protect deliberately as we grow - and it's the first thing you'll notice when you walk in. Where we're heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here; they're how we're evolving the business. For you, that means less repetitive firefighting than a typical 1st line role: our tooling handles the noise so you can spend your time on genuine troubleshooting and clients who need a human. What you'll actually be doing Owning inbound incidents and requests in HaloPSA - triaging, prioritising and resolving as many as possible at first contact Day-to-day Microsoft 365 administration: accounts, licences, mailbox permissions, Teams and SharePoint requests Troubleshooting Windows 10/11 endpoints, printers, and everyday connectivity issues (DNS, DHCP, VPN, Wi-Fi) Acting on NinjaOne monitoring alerts - resolving what you can, deploying updates and patches, and flagging what needs deeper investigation Keeping Hudu documentation accurate as you work - our knowledge base is only as good as the engineers who feed it Escalating to 2nd line with full diagnostic context: what you tried, what you ruled out, what you suspect Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud: Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Conditional Access Also in the mix: Windows 10/11, macOS and Jamf, Mimecast, hosted telephony What you'll bring At least a year in a commercial IT support role - MSP experience preferred, but a strong internal service desk background counts Working knowledge of Microsoft 365 administration and Windows 10/11 troubleshooting Networking fundamentals: DNS, DHCP, TCP/IP, VPN Patience, empathy, and the ability to explain technical things to non-technical people without jargon Genuine customer service instinct - you build rapport quickly and clients ask for you by name Bonus points Exposure to Intune, Autopilot or Entra ID Experience with macOS/Jamf or hosted telephony platforms Microsoft fundamentals certifications (MS-900, AZ-900) or working towards them Any scripting curiosity - even basic PowerShell Building your IT career There's no better place to forge an IT career than an MSP. In an internal IT team you learn one environment; here you'll work across dozens of clients, industries and technology stacks, so you compress years of experience into months. Different infrastructures, different problems, different people - it's the fastest way to build genuine range as an engineer, and it's why so many of the best people in IT started at an MSP. Within Enable, our service desk runs on a clear 1st - 2nd - 3rd line ladder, and we're scaling from around 20 to 40 staff over the next two years - so the roles above you are being created, not waited for. We promote on capability, not tenure. The expected path from this role is 2nd line, and we'll build you a training plan to get there: structured exposure to server and infrastructure work, Intune policy management, and our automation tooling. Pay, benefits and working pattern Salary: £29,000 - £34,000 DOE Holiday: 22 days, plus a day off for your birthday (or the nearest weekday) Working pattern: office-based in Borehamwood, with optional work-from-home Fridays; core hours 09:00-17:30 Perkbox: employee perks platform, with guaranteed points for your birthday and work anniversary Team culture: weekly team takeaway lunch and quarterly socials Kit: modern, top-tier hardware and software - the same standard we hold for our clients Training: vendor-led training on HaloPSA, NinjaOne and CIPP, plus funded certifications tailored to your development Why you should apply If you're good at 1st line, you've probably experienced being treated as a human answering machine. That's not this. You'll work with genuinely modern tooling, learn from engineers above you who actually mentor, and join at the exact point in our growth where good people move up fast. Apply - we'd love to talk.
Enable Technology Borehamwood Full-time Optional WFH Fridays The role You're the engine room of our service desk: the incidents 1st line can't crack land with you, and most of them should never need to go further. You'll own problems through to root cause, deliver project work alongside reactive support, and help 1st line engineers become better than they were last month. This role is the bridge between keeping clients running today and engineering the desk we're building for tomorrow. Who we are We're Enable Technology, a Borehamwood-based MSP of around 20 people, supporting a diverse and growing SME client base across London and the South East. We act as far more than an IT supplier to our clients - for many of them we're their virtual IT director, shaping strategy as well as keeping the lights on. We're independent, profitable and entirely free of private equity ownership. Technical decisions here are made on operational merit, not quarterly EBITDA targets - and our CEO has over 25 years of enterprise IT leadership behind him, so good technical arguments win. And the team is the reason people stay. We're a genuinely friendly, supportive and helpful bunch: engineers here back each other up by default, questions are welcomed rather than judged, and nobody gets left to struggle alone on a hard ticket. It's a culture we protect deliberately as we grow - and it's the first thing you'll notice when you walk in. Where we're heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here; they're how we're evolving the business. For you, that means your fixes shouldn't stay one-off fixes - when you resolve something twice, we want it documented, and ideally automated, so it never comes back. What you'll actually be doing Owning escalated incidents through to resolution - servers, networks, M365, endpoints - and performing root-cause analysis so issues stay fixed Windows Server and infrastructure work: Active Directory, GPO, file services, hybrid Entra ID environments Intune and Conditional Access policy work - device compliance, application deployment, security baselines Resolving complex NinjaOne monitoring alerts and contributing to smarter alert thresholds and remediation scripts Delivering project work: M365 migrations, Intune rollouts, client onboardings, infrastructure upgrades Mentoring 1st line engineers - reviewing escalations, coaching diagnostic technique, improving the quality of the whole desk Feeding Hudu with runbooks and documentation that make the next engineer faster Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud: Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Conditional Access Infrastructure: Windows Server, Active Directory/GPO, hybrid environments, firewalls, routing and VPN Also in the mix: macOS and Jamf, Mimecast, hosted telephony What you'll bring 3+ years in commercial IT support, including time in an MSP environment Strong Microsoft 365 administration: Exchange Online, Intune, Entra ID, and ideally Conditional Access Solid Windows Server and Active Directory experience - comfortable in hybrid on-prem/cloud environments Networking beyond fundamentals: routing, VPN configuration, firewall basics A structured troubleshooting methodology - you can explain how you approach a problem you've never seen Clear, patient communication with non-technical users, and the professionalism clients remember Bonus points PowerShell scripting - reading and modifying scripts now, writing them soon Azure infrastructure exposure RMM platform experience (NinjaOne, Datto RMM or similar) Microsoft role-based certifications (MD-102, MS-102, AZ-104 or similar) Experience with macOS/Jamf or firewall administration Building your IT career There's no better place to forge an IT career than an MSP. In an internal IT team you learn one environment; here you'll work across dozens of clients, industries and technology stacks, so you compress years of experience into months. Different infrastructures, different problems, different people - it's the fastest way to build genuine range as an engineer, and it's why so many of the best people in IT started at an MSP. Within Enable, our service desk runs on a clear 1st - 2nd - 3rd line ladder, and we're scaling from around 20 to 40 staff over the next two years - so the roles above you are being created, not waited for. We promote on capability, not tenure. The expected path from this role is 3rd line - taking ownership of architecture, automation design and the hardest escalations - or a projects specialism if delivery is where you shine. Either way, the step up exists here and is taken on merit. Pay, benefits and working pattern Salary: 35,000 - 42,000 DOE Holiday: 22 days, plus a day off for your birthday (or the nearest weekday) Working pattern: office-based in Borehamwood, with optional work-from-home Fridays; core hours 09:00-17:30 Perkbox: employee perks platform, with guaranteed points for your birthday and work anniversary Team culture: weekly team takeaway lunch and quarterly socials Kit: modern, top-tier hardware and software - the same standard we hold for our clients Training: vendor-led training on HaloPSA, NinjaOne and CIPP, plus funded certifications tailored to your development Why you should apply Plenty of MSPs will let you close tickets forever. Here, 2nd line is where you develop range: infrastructure, cloud, automation, projects and mentoring, with a genuine route to 3rd line as we scale. If you want your next role to stretch you rather than repeat you - apply.
Aug 07, 2026
Full time
Enable Technology Borehamwood Full-time Optional WFH Fridays The role You're the engine room of our service desk: the incidents 1st line can't crack land with you, and most of them should never need to go further. You'll own problems through to root cause, deliver project work alongside reactive support, and help 1st line engineers become better than they were last month. This role is the bridge between keeping clients running today and engineering the desk we're building for tomorrow. Who we are We're Enable Technology, a Borehamwood-based MSP of around 20 people, supporting a diverse and growing SME client base across London and the South East. We act as far more than an IT supplier to our clients - for many of them we're their virtual IT director, shaping strategy as well as keeping the lights on. We're independent, profitable and entirely free of private equity ownership. Technical decisions here are made on operational merit, not quarterly EBITDA targets - and our CEO has over 25 years of enterprise IT leadership behind him, so good technical arguments win. And the team is the reason people stay. We're a genuinely friendly, supportive and helpful bunch: engineers here back each other up by default, questions are welcomed rather than judged, and nobody gets left to struggle alone on a hard ticket. It's a culture we protect deliberately as we grow - and it's the first thing you'll notice when you walk in. Where we're heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here; they're how we're evolving the business. For you, that means your fixes shouldn't stay one-off fixes - when you resolve something twice, we want it documented, and ideally automated, so it never comes back. What you'll actually be doing Owning escalated incidents through to resolution - servers, networks, M365, endpoints - and performing root-cause analysis so issues stay fixed Windows Server and infrastructure work: Active Directory, GPO, file services, hybrid Entra ID environments Intune and Conditional Access policy work - device compliance, application deployment, security baselines Resolving complex NinjaOne monitoring alerts and contributing to smarter alert thresholds and remediation scripts Delivering project work: M365 migrations, Intune rollouts, client onboardings, infrastructure upgrades Mentoring 1st line engineers - reviewing escalations, coaching diagnostic technique, improving the quality of the whole desk Feeding Hudu with runbooks and documentation that make the next engineer faster Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud: Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Conditional Access Infrastructure: Windows Server, Active Directory/GPO, hybrid environments, firewalls, routing and VPN Also in the mix: macOS and Jamf, Mimecast, hosted telephony What you'll bring 3+ years in commercial IT support, including time in an MSP environment Strong Microsoft 365 administration: Exchange Online, Intune, Entra ID, and ideally Conditional Access Solid Windows Server and Active Directory experience - comfortable in hybrid on-prem/cloud environments Networking beyond fundamentals: routing, VPN configuration, firewall basics A structured troubleshooting methodology - you can explain how you approach a problem you've never seen Clear, patient communication with non-technical users, and the professionalism clients remember Bonus points PowerShell scripting - reading and modifying scripts now, writing them soon Azure infrastructure exposure RMM platform experience (NinjaOne, Datto RMM or similar) Microsoft role-based certifications (MD-102, MS-102, AZ-104 or similar) Experience with macOS/Jamf or firewall administration Building your IT career There's no better place to forge an IT career than an MSP. In an internal IT team you learn one environment; here you'll work across dozens of clients, industries and technology stacks, so you compress years of experience into months. Different infrastructures, different problems, different people - it's the fastest way to build genuine range as an engineer, and it's why so many of the best people in IT started at an MSP. Within Enable, our service desk runs on a clear 1st - 2nd - 3rd line ladder, and we're scaling from around 20 to 40 staff over the next two years - so the roles above you are being created, not waited for. We promote on capability, not tenure. The expected path from this role is 3rd line - taking ownership of architecture, automation design and the hardest escalations - or a projects specialism if delivery is where you shine. Either way, the step up exists here and is taken on merit. Pay, benefits and working pattern Salary: 35,000 - 42,000 DOE Holiday: 22 days, plus a day off for your birthday (or the nearest weekday) Working pattern: office-based in Borehamwood, with optional work-from-home Fridays; core hours 09:00-17:30 Perkbox: employee perks platform, with guaranteed points for your birthday and work anniversary Team culture: weekly team takeaway lunch and quarterly socials Kit: modern, top-tier hardware and software - the same standard we hold for our clients Training: vendor-led training on HaloPSA, NinjaOne and CIPP, plus funded certifications tailored to your development Why you should apply Plenty of MSPs will let you close tickets forever. Here, 2nd line is where you develop range: infrastructure, cloud, automation, projects and mentoring, with a genuine route to 3rd line as we scale. If you want your next role to stretch you rather than repeat you - apply.
Senior IT Engineer (L3) Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a Senior IT Engineer (L3) in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the Senior IT Engineer (L3) role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Aug 07, 2026
Full time
Senior IT Engineer (L3) Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a Senior IT Engineer (L3) in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the Senior IT Engineer (L3) role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Senior Infrastructure Consultant Scunthorpe, North Lincolnshire 2 Year FTC Hybrid after 3 months - 3 Days Onsite / 2 Days Remote 55,000 - 65,000 + Funded Training & Certifications + Company Pension + 27 Days Holiday + Bank Holidays + Life Assurance + Health Cash Plan + Enhanced Family Benefits Are you a senior Infrastructure Engineer, Technical Lead, or Infrastructure Consultant looking for a varied role where you can combine hands-on 3rd line support with solution design, project delivery, and long-term infrastructure strategy within a large-scale, business-critical environment? This is an excellent opportunity to join a well-established organisation investing heavily in infrastructure modernisation, cyber security, cloud technologies, and resilience programmes. Working across a diverse technology estate, you will play a key role in both supporting and shaping the future direction of the infrastructure landscape. You will be responsible for designing, validating, and delivering practical infrastructure solutions while acting as a senior escalation point for complex technical issues. The role will see you working closely with internal stakeholders and external suppliers, ensuring solutions are robust, supportable, and aligned with business requirements. The ideal candidate will have strong experience across Microsoft infrastructure technologies, virtualisation, storage, backup, and hybrid cloud environments. You will be comfortable producing technical documentation, supporting project delivery, and providing technical leadership within a collaborative infrastructure team. The Role: Design and deliver infrastructure solutions across server, storage, virtualisation, backup, cloud, and identity platforms Act as a senior 3rd line escalation point for complex infrastructure incidents and problems Produce HLDs, LLDs, implementation plans, migration documentation, and operational procedures Support infrastructure refresh and transformation projects across the IT estate Review and challenge supplier-led technical proposals and solutions The Person: Strong experience in a senior Infrastructure Engineer, Technical Lead, Consultant, or 3rd Line role Good knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy Experience with VMware, Nutanix, Microsoft 365, Azure, or hybrid infrastructure environments Strong troubleshooting, root cause analysis, and documentation skills Able to communicate effectively with technical teams, stakeholders, and third-party suppliers Any experience with Nutanix AHV, Aruba, Azure architecture, automation, or cybersecurity principles would be advantageous Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 07, 2026
Contractor
Senior Infrastructure Consultant Scunthorpe, North Lincolnshire 2 Year FTC Hybrid after 3 months - 3 Days Onsite / 2 Days Remote 55,000 - 65,000 + Funded Training & Certifications + Company Pension + 27 Days Holiday + Bank Holidays + Life Assurance + Health Cash Plan + Enhanced Family Benefits Are you a senior Infrastructure Engineer, Technical Lead, or Infrastructure Consultant looking for a varied role where you can combine hands-on 3rd line support with solution design, project delivery, and long-term infrastructure strategy within a large-scale, business-critical environment? This is an excellent opportunity to join a well-established organisation investing heavily in infrastructure modernisation, cyber security, cloud technologies, and resilience programmes. Working across a diverse technology estate, you will play a key role in both supporting and shaping the future direction of the infrastructure landscape. You will be responsible for designing, validating, and delivering practical infrastructure solutions while acting as a senior escalation point for complex technical issues. The role will see you working closely with internal stakeholders and external suppliers, ensuring solutions are robust, supportable, and aligned with business requirements. The ideal candidate will have strong experience across Microsoft infrastructure technologies, virtualisation, storage, backup, and hybrid cloud environments. You will be comfortable producing technical documentation, supporting project delivery, and providing technical leadership within a collaborative infrastructure team. The Role: Design and deliver infrastructure solutions across server, storage, virtualisation, backup, cloud, and identity platforms Act as a senior 3rd line escalation point for complex infrastructure incidents and problems Produce HLDs, LLDs, implementation plans, migration documentation, and operational procedures Support infrastructure refresh and transformation projects across the IT estate Review and challenge supplier-led technical proposals and solutions The Person: Strong experience in a senior Infrastructure Engineer, Technical Lead, Consultant, or 3rd Line role Good knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy Experience with VMware, Nutanix, Microsoft 365, Azure, or hybrid infrastructure environments Strong troubleshooting, root cause analysis, and documentation skills Able to communicate effectively with technical teams, stakeholders, and third-party suppliers Any experience with Nutanix AHV, Aruba, Azure architecture, automation, or cybersecurity principles would be advantageous Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
An established Suffolk organisation is seeking a Senior IT Infrastructure Engineer to play a leading role in the evolution of its enterprise IT environment. This is a hands-on senior technical position where you'll lead infrastructure projects, act as the highest technical escalation point, mentor engineers and help deliver a significant Azure cloud transformation. Key Responsibilities include: Lead the design, implementation and continual improvement of enterprise infrastructure. Deliver infrastructure and cloud migration projects. Act as the senior 3rd line technical escalation point. Own server, cloud, networking and identity platforms. Drive infrastructure security, resilience and disaster recovery. Develop automation using PowerShell. Mentor and support junior infrastructure engineers. Produce technical documentation and maintain operational standards. Work closely with third-party suppliers and internal stakeholders. Essential Technical Skills Microsoft Azure (IaaS, networking, virtual machines and cloud services) Microsoft Entra ID (Azure AD) and Active Directory Microsoft 365 administration Exchange Online and Hybrid Exchange Windows Server 2019/2022/2025 Microsoft Intune (MDM & MAM) Microsoft Defender, MFA and Microsoft Security technologies Azure Site Recovery (ASR) and backup technologies PowerShell scripting and automation Meraki firewalls, switching and wireless TCP/IP, DNS, DHCP and enterprise networking Ubuntu Linux administration ITIL-based service management environments Jira, Confluence and Bitbucket Experience leading Azure migrations and infrastructure modernisation Strong experience of infrastructure security, disaster recovery and business continuity Proven ability to mentor engineers and lead technical projects Excellent troubleshooting, analytical and communication skills Desirable: Azure certifications (AZ-104/AZ-305), ITIL Foundation and experience with Oracle environments or Arctic Wolf EDR. If you're looking for a role where you can influence technical direction, work on major Azure transformation projects and play a key part in the future of a growing infrastructure environment, we'd like to hear from you.
Aug 07, 2026
Full time
An established Suffolk organisation is seeking a Senior IT Infrastructure Engineer to play a leading role in the evolution of its enterprise IT environment. This is a hands-on senior technical position where you'll lead infrastructure projects, act as the highest technical escalation point, mentor engineers and help deliver a significant Azure cloud transformation. Key Responsibilities include: Lead the design, implementation and continual improvement of enterprise infrastructure. Deliver infrastructure and cloud migration projects. Act as the senior 3rd line technical escalation point. Own server, cloud, networking and identity platforms. Drive infrastructure security, resilience and disaster recovery. Develop automation using PowerShell. Mentor and support junior infrastructure engineers. Produce technical documentation and maintain operational standards. Work closely with third-party suppliers and internal stakeholders. Essential Technical Skills Microsoft Azure (IaaS, networking, virtual machines and cloud services) Microsoft Entra ID (Azure AD) and Active Directory Microsoft 365 administration Exchange Online and Hybrid Exchange Windows Server 2019/2022/2025 Microsoft Intune (MDM & MAM) Microsoft Defender, MFA and Microsoft Security technologies Azure Site Recovery (ASR) and backup technologies PowerShell scripting and automation Meraki firewalls, switching and wireless TCP/IP, DNS, DHCP and enterprise networking Ubuntu Linux administration ITIL-based service management environments Jira, Confluence and Bitbucket Experience leading Azure migrations and infrastructure modernisation Strong experience of infrastructure security, disaster recovery and business continuity Proven ability to mentor engineers and lead technical projects Excellent troubleshooting, analytical and communication skills Desirable: Azure certifications (AZ-104/AZ-305), ITIL Foundation and experience with Oracle environments or Arctic Wolf EDR. If you're looking for a role where you can influence technical direction, work on major Azure transformation projects and play a key part in the future of a growing infrastructure environment, we'd like to hear from you.
Role Title: Platform Engineer Location: Manchester, 5 days onsite Duration: 6 months contract Rate: 480 - 520 CONTRACTOR MUST BE ELIGIBLE FOR BPSS MUST BE PAYE THROUGH UMBRELLA Role Description: We are seeking a skilled SharePoint SME / 3rd Line Technical Specialist to support and evolve our SharePoint estate across on-premises and Microsoft 365 platforms. This is a hands-on role requiring strong expertise in SharePoint upgrades, administration, and development. Key Responsibilities Platform Operations & Support Manage SharePoint farm servers, web applications, service applications, content databases, and supporting infrastructure. Administer Search Service Applications, Managed Metadata, User Profile Services, Distributed Cache, and related components. Act as 3rd line escalation for complex SharePoint issues Lead SharePoint 2019 to Subscription Edition (SE) upgrades Manage and support SharePoint Online (M365) Ensure platform performance, security, and reliability Essential Skills SharePoint Server 2019 & Subscription Edition (SE) SharePoint Online (M365) Deep knowledge of SharePoint farm architecture and operational support. Understanding of search-driven user interfaces and applications. Extensive experience supporting SharePoint Search architecture. Crawl configuration, indexing, query processing, and search optimization. Desirable Skills Microsoft 365 stack: OneDrive, Teams, Exchange Online Power Platform (Power Automate, Power Apps) Exposure to Microsoft Copilot / AI capabilities Certifications (Preferred) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Azure Developer Associate (AZ-204) Power Platform Developer Associate (PL-400) Azure AI Fundamentals (AI-900) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 07, 2026
Contractor
Role Title: Platform Engineer Location: Manchester, 5 days onsite Duration: 6 months contract Rate: 480 - 520 CONTRACTOR MUST BE ELIGIBLE FOR BPSS MUST BE PAYE THROUGH UMBRELLA Role Description: We are seeking a skilled SharePoint SME / 3rd Line Technical Specialist to support and evolve our SharePoint estate across on-premises and Microsoft 365 platforms. This is a hands-on role requiring strong expertise in SharePoint upgrades, administration, and development. Key Responsibilities Platform Operations & Support Manage SharePoint farm servers, web applications, service applications, content databases, and supporting infrastructure. Administer Search Service Applications, Managed Metadata, User Profile Services, Distributed Cache, and related components. Act as 3rd line escalation for complex SharePoint issues Lead SharePoint 2019 to Subscription Edition (SE) upgrades Manage and support SharePoint Online (M365) Ensure platform performance, security, and reliability Essential Skills SharePoint Server 2019 & Subscription Edition (SE) SharePoint Online (M365) Deep knowledge of SharePoint farm architecture and operational support. Understanding of search-driven user interfaces and applications. Extensive experience supporting SharePoint Search architecture. Crawl configuration, indexing, query processing, and search optimization. Desirable Skills Microsoft 365 stack: OneDrive, Teams, Exchange Online Power Platform (Power Automate, Power Apps) Exposure to Microsoft Copilot / AI capabilities Certifications (Preferred) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Azure Developer Associate (AZ-204) Power Platform Developer Associate (PL-400) Azure AI Fundamentals (AI-900) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
IT Infrastructure Engineer (Contract) Location: Portsmouth (Onsite) Travel: Occasional travel to dockyards and customer sites across the UK (advance notice provided) Security Clearance: Active SC Clearance required to start (candidates already holding SC clearance highly desirable) Contract Type: Contract Overview We are looking for an experienced Infrastructure Engineer to support the delivery, deployment and ongoing support of a modern hosting and infrastructure platform within a secure defence environment. Working as part of a collaborative technical team, you will play a key role in building, deploying and supporting enterprise infrastructure services while ensuring a high standard of service delivery. This role is primarily based onsite in Portsmouth, with occasional travel required for installation and deployment activities across the UK. Key Responsibilities Build, deploy and support enterprise infrastructure platforms. Administer VMware hosted services and virtual environments. Provide 1st, 2nd and 3rd line support for infrastructure services. Support and maintain Microsoft Windows Server and Active Directory environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise environments. Ability to maintain accurate technical documentation. Experience working within ITIL change management processes. Strong communication skills and the ability to work effectively within a team. Desirable Skills Experience using Remedy. Office automation and documentation management skills. Experience supporting IT services within defence, maritime or secure environments. Ability to work independently and manage competing priorities. Strong stakeholder management and supplier engagement skills. Qualifications ITIL Foundation certification. Microsoft certification (MCSA or equivalent preferred). VMware Cloud Foundation (VCF) certification desirable. Security Requirements Due to the nature of the programme, candidates must hold active SC Clearance or be eligible for immediate transfer. Candidates already holding valid SC Clearance are strongly preferred. Apply If you have proven experience supporting VMware, Windows Server and enterprise infrastructure environments and are looking for an opportunity to contribute to a high-profile defence programme, we would be keen to hear from you. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 07, 2026
Contractor
IT Infrastructure Engineer (Contract) Location: Portsmouth (Onsite) Travel: Occasional travel to dockyards and customer sites across the UK (advance notice provided) Security Clearance: Active SC Clearance required to start (candidates already holding SC clearance highly desirable) Contract Type: Contract Overview We are looking for an experienced Infrastructure Engineer to support the delivery, deployment and ongoing support of a modern hosting and infrastructure platform within a secure defence environment. Working as part of a collaborative technical team, you will play a key role in building, deploying and supporting enterprise infrastructure services while ensuring a high standard of service delivery. This role is primarily based onsite in Portsmouth, with occasional travel required for installation and deployment activities across the UK. Key Responsibilities Build, deploy and support enterprise infrastructure platforms. Administer VMware hosted services and virtual environments. Provide 1st, 2nd and 3rd line support for infrastructure services. Support and maintain Microsoft Windows Server and Active Directory environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise environments. Ability to maintain accurate technical documentation. Experience working within ITIL change management processes. Strong communication skills and the ability to work effectively within a team. Desirable Skills Experience using Remedy. Office automation and documentation management skills. Experience supporting IT services within defence, maritime or secure environments. Ability to work independently and manage competing priorities. Strong stakeholder management and supplier engagement skills. Qualifications ITIL Foundation certification. Microsoft certification (MCSA or equivalent preferred). VMware Cloud Foundation (VCF) certification desirable. Security Requirements Due to the nature of the programme, candidates must hold active SC Clearance or be eligible for immediate transfer. Candidates already holding valid SC Clearance are strongly preferred. Apply If you have proven experience supporting VMware, Windows Server and enterprise infrastructure environments and are looking for an opportunity to contribute to a high-profile defence programme, we would be keen to hear from you. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
IT Engineer Sheffield (Full-Time, Onsite) 28,000- 29,000 + Excellent Career Progression Not every IT role is about sitting on a helpdesk all day. If you're the person who enjoys getting involved in everything, from Microsoft 365 and networking to automation, infrastructure and security, and you're looking for a business that will invest in your development, this could be the opportunity you've been waiting for. We're looking for an IT Engineer to join a close-knit technology team supporting around 150 users across the business. You'll be exposed to a huge variety of technologies while taking ownership of technical issues, supporting projects and working alongside experienced infrastructure professionals. This role would suit you if you've gained experience in an IT support environment perhaps within an internal IT team, an MSP, education or another hands-on technical role. This is a company that genuinely develops its people. Several members of the IT team started in junior positions before progressing into Infrastructure, 3rd Line and specialist technical roles. You'll work alongside experienced engineers who enjoy mentoring, giving you the opportunity to continually develop your technical skills while gaining exposure to infrastructure, security, cloud technologies and automation. If you're ambitious and want somewhere you can build a long-term career rather than just your next job, this is an excellent opportunity. We need your experience supporting infrastructure and security projects , w orking with Development teams and g etting involved in projects rather than simply closing tickets. If you're curious, enjoy solving problems and spend time developing your technical skills outside of work, we'd love to hear from you. Technology you'll work with Microsoft 365 Azure / Entra ID Intune Microsoft Defender SharePoint Online PowerShell SQL Jira & Confluence Cisco Meraki Cloud Infrastructure Benefits Clear internal progression Exposure to modern Microsoft cloud technologies Broad technical role with project work Training and mentoring from experienced engineers Supportive, close-knit IT team Opportunity to develop into Infrastructure, Security or specialist technical roles Regular salary reviews If you're looking for an employer that values potential as much as experience and offers genuine career development, please apply now! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 07, 2026
Full time
IT Engineer Sheffield (Full-Time, Onsite) 28,000- 29,000 + Excellent Career Progression Not every IT role is about sitting on a helpdesk all day. If you're the person who enjoys getting involved in everything, from Microsoft 365 and networking to automation, infrastructure and security, and you're looking for a business that will invest in your development, this could be the opportunity you've been waiting for. We're looking for an IT Engineer to join a close-knit technology team supporting around 150 users across the business. You'll be exposed to a huge variety of technologies while taking ownership of technical issues, supporting projects and working alongside experienced infrastructure professionals. This role would suit you if you've gained experience in an IT support environment perhaps within an internal IT team, an MSP, education or another hands-on technical role. This is a company that genuinely develops its people. Several members of the IT team started in junior positions before progressing into Infrastructure, 3rd Line and specialist technical roles. You'll work alongside experienced engineers who enjoy mentoring, giving you the opportunity to continually develop your technical skills while gaining exposure to infrastructure, security, cloud technologies and automation. If you're ambitious and want somewhere you can build a long-term career rather than just your next job, this is an excellent opportunity. We need your experience supporting infrastructure and security projects , w orking with Development teams and g etting involved in projects rather than simply closing tickets. If you're curious, enjoy solving problems and spend time developing your technical skills outside of work, we'd love to hear from you. Technology you'll work with Microsoft 365 Azure / Entra ID Intune Microsoft Defender SharePoint Online PowerShell SQL Jira & Confluence Cisco Meraki Cloud Infrastructure Benefits Clear internal progression Exposure to modern Microsoft cloud technologies Broad technical role with project work Training and mentoring from experienced engineers Supportive, close-knit IT team Opportunity to develop into Infrastructure, Security or specialist technical roles Regular salary reviews If you're looking for an employer that values potential as much as experience and offers genuine career development, please apply now! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Are you an experienced IT Support professional looking to take the next step in your career? Our client, a well-established and growing Managed IT Services provider, is seeking a Helpdesk Infrastructure Engineer to join their friendly and highly skilled technical team. This is an exciting opportunity to work across a diverse customer base, supporting a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. As a Helpdesk Infrastructure Engineer, you'll provide remote technical support to business customers, resolving infrastructure and network issues via telephone, email and remote access tools. You'll play a key role in delivering exceptional customer service while ensuring systems remain secure, reliable and performing at their best. Responsibilities Providing 2nd/3rd line technical support to customers. Diagnosing and resolving infrastructure, server and networking issues. Supporting Microsoft 365, Azure and Windows Server environments. Building, configuring and maintaining LANs, servers and private cloud infrastructure. Installing and configuring firewalls, switches, servers, storage devices, desktops and laptops. Creating and maintaining technical documentation for customer environments. Accurately recording incidents, changes and resolutions. Occasionally travelling to customer sites to carry out onsite support and installations. About You At least three years' experience gained in an IT support role A full driving licence and access to your own vehicle Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to work independently as well as part of a team Solid experience of installing and configuring firewalls, network switches, desktop computers, laptops, server hardware and storage devices A good working knowledge of IP networking, Remote Desktop Services, Azure, Virtual Desktop, Windows Server, Active Directory, Group Policy, DNS, DHCP, VPN, and IIS. Good Understanding of Microsoft 365 Experience with Microsoft Azure, Intune, Defender You must have good communication skills along with good troubleshooting skills with a proactive and customer-focused approach. Desirable Skills MS technical certification, such as AZ-900, AZ-104 or something similar. Hyper-V or Other Hypervisor experience. Experience supporting handhelds Experience working with Mac, iOS, Android and Linux. Benefits Salary up to 40,000 DOE 25 days holiday plus 1 additional day per year after 3 years' service Pension WFH available for up to two days a week after probation Full Private Medical Plan Cash Plan Performance Bonus Scheme Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Aug 07, 2026
Full time
Are you an experienced IT Support professional looking to take the next step in your career? Our client, a well-established and growing Managed IT Services provider, is seeking a Helpdesk Infrastructure Engineer to join their friendly and highly skilled technical team. This is an exciting opportunity to work across a diverse customer base, supporting a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. As a Helpdesk Infrastructure Engineer, you'll provide remote technical support to business customers, resolving infrastructure and network issues via telephone, email and remote access tools. You'll play a key role in delivering exceptional customer service while ensuring systems remain secure, reliable and performing at their best. Responsibilities Providing 2nd/3rd line technical support to customers. Diagnosing and resolving infrastructure, server and networking issues. Supporting Microsoft 365, Azure and Windows Server environments. Building, configuring and maintaining LANs, servers and private cloud infrastructure. Installing and configuring firewalls, switches, servers, storage devices, desktops and laptops. Creating and maintaining technical documentation for customer environments. Accurately recording incidents, changes and resolutions. Occasionally travelling to customer sites to carry out onsite support and installations. About You At least three years' experience gained in an IT support role A full driving licence and access to your own vehicle Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to work independently as well as part of a team Solid experience of installing and configuring firewalls, network switches, desktop computers, laptops, server hardware and storage devices A good working knowledge of IP networking, Remote Desktop Services, Azure, Virtual Desktop, Windows Server, Active Directory, Group Policy, DNS, DHCP, VPN, and IIS. Good Understanding of Microsoft 365 Experience with Microsoft Azure, Intune, Defender You must have good communication skills along with good troubleshooting skills with a proactive and customer-focused approach. Desirable Skills MS technical certification, such as AZ-900, AZ-104 or something similar. Hyper-V or Other Hypervisor experience. Experience supporting handhelds Experience working with Mac, iOS, Android and Linux. Benefits Salary up to 40,000 DOE 25 days holiday plus 1 additional day per year after 3 years' service Pension WFH available for up to two days a week after probation Full Private Medical Plan Cash Plan Performance Bonus Scheme Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Mainframe Operations Engineer (Unisys/OpCon) 3 - 6-Month Contract Inside IR35 Hybrid - South Wales We're looking for an experienced Mainframe Operations Engineer with hands-on Unisys mainframe and OpCon experience to support and enhance critical business and payment systems within a highly regulated environment. You'll play a key role in maintaining the availability, stability and performance of business-critical platforms, leading major incident resolution, driving automation and supporting continuous operational improvement. Key Responsibilities Lead the resolution of major incidents, coordinating technical recovery and stakeholder communications. Provide 3rd-line support for complex operational issues, driving root cause analysis and permanent resolution. Improve platform reliability through monitoring, automation, operational tooling and job scheduling. Administer Windows-based systems and SQL Server environments, ensuring performance, resilience and recoverability. Lead system changes, releases and disaster recovery testing. Work closely with Infrastructure, Development, Security and third-party suppliers to deliver operational excellence. Champion ITIL best practices and continual service improvement. Mentor colleagues and help develop technical capability across the team. Required Skills & Experience Proven experience supporting Unisys mainframe environments. Hands-on experience with OpCon or a comparable enterprise job scheduling platform. Strong background in IT Operations, Production Support or Mainframe Operations. SQL Server administration, performance tuning and troubleshooting. Windows Server, PowerShell, SFTP and Azure DevOps experience. Good understanding of ITIL/ITSM processes within regulated environments. Excellent communication, problem-solving and stakeholder management skills. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Aug 07, 2026
Seasonal
Mainframe Operations Engineer (Unisys/OpCon) 3 - 6-Month Contract Inside IR35 Hybrid - South Wales We're looking for an experienced Mainframe Operations Engineer with hands-on Unisys mainframe and OpCon experience to support and enhance critical business and payment systems within a highly regulated environment. You'll play a key role in maintaining the availability, stability and performance of business-critical platforms, leading major incident resolution, driving automation and supporting continuous operational improvement. Key Responsibilities Lead the resolution of major incidents, coordinating technical recovery and stakeholder communications. Provide 3rd-line support for complex operational issues, driving root cause analysis and permanent resolution. Improve platform reliability through monitoring, automation, operational tooling and job scheduling. Administer Windows-based systems and SQL Server environments, ensuring performance, resilience and recoverability. Lead system changes, releases and disaster recovery testing. Work closely with Infrastructure, Development, Security and third-party suppliers to deliver operational excellence. Champion ITIL best practices and continual service improvement. Mentor colleagues and help develop technical capability across the team. Required Skills & Experience Proven experience supporting Unisys mainframe environments. Hands-on experience with OpCon or a comparable enterprise job scheduling platform. Strong background in IT Operations, Production Support or Mainframe Operations. SQL Server administration, performance tuning and troubleshooting. Windows Server, PowerShell, SFTP and Azure DevOps experience. Good understanding of ITIL/ITSM processes within regulated environments. Excellent communication, problem-solving and stakeholder management skills. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Mainframe Operations Engineer (Unisys/OpCon) 3 - 6-Month Contract | Inside IR35 | Hybrid - South Wales We're looking for an experienced Mainframe Operations Engineer with hands-on Unisys Mainframe and OpCon experience to support and enhance critical business and payment systems within a highly regulated environment. You'll play a key role in maintaining the availability, stability and performance of business-critical platforms, leading major incident resolution, driving automation and supporting continuous operational improvement. Key Responsibilities * Lead the resolution of major incidents, coordinating technical recovery and stakeholder communications. * Provide 3rd-line support for complex operational issues, driving root cause analysis and permanent resolution. * Improve platform reliability through monitoring, automation, operational tooling and job scheduling. * Administer Windows-based systems and SQL Server environments, ensuring performance, resilience and recoverability. * Lead system changes, releases and disaster recovery testing. * Work closely with Infrastructure, Development, Security and third-party suppliers to deliver operational excellence. * Champion ITIL best practices and continual service improvement. * Mentor colleagues and help develop technical capability across the team. Required Skills & Experience * Proven experience supporting Unisys Mainframe environments. * Hands-on experience with OpCon or a comparable enterprise job scheduling platform. * Strong background in IT Operations, Production Support or Mainframe Operations. * SQL Server administration, performance tuning and troubleshooting. * Windows Server, PowerShell, SFTP and Azure DevOps experience. * Good understanding of ITIL/ITSM processes within regulated environments. * Excellent communication, problem-solving and stakeholder management skills. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Aug 07, 2026
Contractor
Mainframe Operations Engineer (Unisys/OpCon) 3 - 6-Month Contract | Inside IR35 | Hybrid - South Wales We're looking for an experienced Mainframe Operations Engineer with hands-on Unisys Mainframe and OpCon experience to support and enhance critical business and payment systems within a highly regulated environment. You'll play a key role in maintaining the availability, stability and performance of business-critical platforms, leading major incident resolution, driving automation and supporting continuous operational improvement. Key Responsibilities * Lead the resolution of major incidents, coordinating technical recovery and stakeholder communications. * Provide 3rd-line support for complex operational issues, driving root cause analysis and permanent resolution. * Improve platform reliability through monitoring, automation, operational tooling and job scheduling. * Administer Windows-based systems and SQL Server environments, ensuring performance, resilience and recoverability. * Lead system changes, releases and disaster recovery testing. * Work closely with Infrastructure, Development, Security and third-party suppliers to deliver operational excellence. * Champion ITIL best practices and continual service improvement. * Mentor colleagues and help develop technical capability across the team. Required Skills & Experience * Proven experience supporting Unisys Mainframe environments. * Hands-on experience with OpCon or a comparable enterprise job scheduling platform. * Strong background in IT Operations, Production Support or Mainframe Operations. * SQL Server administration, performance tuning and troubleshooting. * Windows Server, PowerShell, SFTP and Azure DevOps experience. * Good understanding of ITIL/ITSM processes within regulated environments. * Excellent communication, problem-solving and stakeholder management skills. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Role: IT Support Engineer Location: Stansted, UK Salary: £40,000 Our client are seeking a dynamic IT Support Engineer to join there small but dedicated IT team. This is a varied role covering all levels of support from day-to-day desktop troubleshooting to server administration and cloud technologies. You ll play a key part in keeping our business-critical systems running across multiple sites, so flexibility, problem-solving skills, and a proactive mindset are essential. This position will involve occasional travel between there UK sites and participation in an on-call rota to provide out-of-hours support for key systems. Provide 1st 3rd line support for users across Storm Aviation s UK sites. Manage and maintain Windows desktop and server environments. Support and administer webservers, Azure services, Intune, and develop Power Automate workflows. Troubleshoot and resolve technical issues quickly and effectively. Assist with system migrations, upgrades, and deployment projects. Develop and maintain automated workflows to streamline business processes. Qualifications, Experience and Knowledge Proven experience supporting Windows desktop and Windows Server platforms. Knowledge of Azure Active Directory, Intune, and modern cloud services. Experience with webserver management (IIS or similar). Familiarity with Power Automate (or other workflow automation tools). Strong problem-solving skills and the ability to work independently. Excellent communication skills, with the confidence to support staff at all levels. Willingness to travel occasionally to Storm Aviation s UK sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management)
Aug 07, 2026
Full time
Role: IT Support Engineer Location: Stansted, UK Salary: £40,000 Our client are seeking a dynamic IT Support Engineer to join there small but dedicated IT team. This is a varied role covering all levels of support from day-to-day desktop troubleshooting to server administration and cloud technologies. You ll play a key part in keeping our business-critical systems running across multiple sites, so flexibility, problem-solving skills, and a proactive mindset are essential. This position will involve occasional travel between there UK sites and participation in an on-call rota to provide out-of-hours support for key systems. Provide 1st 3rd line support for users across Storm Aviation s UK sites. Manage and maintain Windows desktop and server environments. Support and administer webservers, Azure services, Intune, and develop Power Automate workflows. Troubleshoot and resolve technical issues quickly and effectively. Assist with system migrations, upgrades, and deployment projects. Develop and maintain automated workflows to streamline business processes. Qualifications, Experience and Knowledge Proven experience supporting Windows desktop and Windows Server platforms. Knowledge of Azure Active Directory, Intune, and modern cloud services. Experience with webserver management (IIS or similar). Familiarity with Power Automate (or other workflow automation tools). Strong problem-solving skills and the ability to work independently. Excellent communication skills, with the confidence to support staff at all levels. Willingness to travel occasionally to Storm Aviation s UK sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management)
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 07, 2026
Full time
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Aug 07, 2026
Full time
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
