Team Horizon is seeking a Validation Engineer for our client s Technical Operations team in the Northwest. This is a fixed term contract for 12 months and will report to the Validation Team Lead. This role is a fully on-site position in Ireland, are you willing to relocate? Do you have authorisation to work in the EU? Why you should apply: This role will provide you the opportunity to get exposure to a broad range of validation activities on site, and you You will be responsible for co-ordinating the development and maintenance of the company s validation program in compliance with all applicable regulatory and company requirements. What you will be doing: Co-ordinate, implement and participate in the site Validation Program. Ensure all computerised systems are qualified in compliance with Data Integrity policies and regulatory requirements. Co-ordinate / direction and participate in the validation of site equipment, facilities, utilities, processes and software in compliance with company policies, FDA, European cGMP and GAMP standards. Generate/maintain Validation Master Plans. Generate /maintain Project Validation Plans. Generate validation plans, write protocols and final reports to cGMP standard. Review / approve of protocols and final reports as required. Manage validation change control process. Adhere to and support all EHS & E standards, procedures and policies. What you need to apply: 3rd level qualification in a relevant engineering or scientific discipline. A minimum of 2 years experience in a cGMP regulated pharmaceutical manufacturing environment. High level of attention to detail and mental concentration, to ensure accuracy and compliance. Excellent communications skills with the ability to write protocols and reports. Proven problem-solving skills and the ability to adapt to new regulatory requirements. This role is a fully on-site position in Ireland, are you willing to relocate? Do you have authorisation to work in the EU?
May 19, 2026
Contractor
Team Horizon is seeking a Validation Engineer for our client s Technical Operations team in the Northwest. This is a fixed term contract for 12 months and will report to the Validation Team Lead. This role is a fully on-site position in Ireland, are you willing to relocate? Do you have authorisation to work in the EU? Why you should apply: This role will provide you the opportunity to get exposure to a broad range of validation activities on site, and you You will be responsible for co-ordinating the development and maintenance of the company s validation program in compliance with all applicable regulatory and company requirements. What you will be doing: Co-ordinate, implement and participate in the site Validation Program. Ensure all computerised systems are qualified in compliance with Data Integrity policies and regulatory requirements. Co-ordinate / direction and participate in the validation of site equipment, facilities, utilities, processes and software in compliance with company policies, FDA, European cGMP and GAMP standards. Generate/maintain Validation Master Plans. Generate /maintain Project Validation Plans. Generate validation plans, write protocols and final reports to cGMP standard. Review / approve of protocols and final reports as required. Manage validation change control process. Adhere to and support all EHS & E standards, procedures and policies. What you need to apply: 3rd level qualification in a relevant engineering or scientific discipline. A minimum of 2 years experience in a cGMP regulated pharmaceutical manufacturing environment. High level of attention to detail and mental concentration, to ensure accuracy and compliance. Excellent communications skills with the ability to write protocols and reports. Proven problem-solving skills and the ability to adapt to new regulatory requirements. This role is a fully on-site position in Ireland, are you willing to relocate? Do you have authorisation to work in the EU?
Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8 00, Monday to Friday You ll own the helpdesk. Not just work on it. We re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You ll be the primary point of contact for approximately 35 clients and 300 endpoints. You ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn t a chaotic startup where the goalposts move every week. It s a structured environment where quality, reliability, and clear communication are what matter most. What you ll actually be doing You ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can t print, when a mailbox is full, when a server needs attention, you re the person who fixes it and closes the loop. Beyond ticket resolution, you ll build and maintain SOPs and technical documentation so that the knowledge doesn t live only in your head. You ll communicate directly with clients, setting expectations and providing updates without being asked. And you ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you ll fit here. What we need from you Non-negotiables: You ll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we ll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we re not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn t the right role. We ve learned the hard way what happens when someone technically capable doesn t communicate well or manage their own time. We d rather find the right person than rush to fill the seat. What s in it for you £38,000 £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That s well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We re building something, and the right person will grow with us. A structured, supportive environment. You ll report to our Service Delivery Manager, who is technical, experienced, and available. You won t be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We ve been supporting regulated firms and growing businesses across London since 2014. We re not a faceless MSP churning through break-fix tickets. We re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right. If that resonates with you, we d like to hear from you. How to apply Apply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we ll read it. We re hiring one engineer for this role and we re moving promptly. We respect your time: our process is structured but not drawn out, and we ll keep you informed at every stage.
May 19, 2026
Full time
Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8 00, Monday to Friday You ll own the helpdesk. Not just work on it. We re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You ll be the primary point of contact for approximately 35 clients and 300 endpoints. You ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn t a chaotic startup where the goalposts move every week. It s a structured environment where quality, reliability, and clear communication are what matter most. What you ll actually be doing You ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can t print, when a mailbox is full, when a server needs attention, you re the person who fixes it and closes the loop. Beyond ticket resolution, you ll build and maintain SOPs and technical documentation so that the knowledge doesn t live only in your head. You ll communicate directly with clients, setting expectations and providing updates without being asked. And you ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you ll fit here. What we need from you Non-negotiables: You ll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we ll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we re not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn t the right role. We ve learned the hard way what happens when someone technically capable doesn t communicate well or manage their own time. We d rather find the right person than rush to fill the seat. What s in it for you £38,000 £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That s well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We re building something, and the right person will grow with us. A structured, supportive environment. You ll report to our Service Delivery Manager, who is technical, experienced, and available. You won t be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We ve been supporting regulated firms and growing businesses across London since 2014. We re not a faceless MSP churning through break-fix tickets. We re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right. If that resonates with you, we d like to hear from you. How to apply Apply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we ll read it. We re hiring one engineer for this role and we re moving promptly. We respect your time: our process is structured but not drawn out, and we ll keep you informed at every stage.
Level 1 Service Desk Engineer Salary: £30,000 - £35,000 Home-based (UK) | Commutable to Godalming (GU7) & Heathrow Office attendance: 1 week per month (Surrey) Full-time | 37.5 hours per week | Rotating shifts (Mon-Fri) About the Role A growing IT managed services provider is seeking a Level 1 Service Desk Engineer to join its support team. This is a remote-first role working within a structured L0/L1/L2 support environment, acting as the first point of contact for end-user IT issues. You'll handle a wide range of technical queries, from everyday user support to more detailed troubleshooting, while gaining exposure to enterprise-level Microsoft technologies and cloud environments. The role is ideal for someone who is customer-focused, technically curious, and looking to build a long-term career in IT support within a fast-paced MSP environment. Key Responsibilities Provide remote IT support via phone, email, and remote tools Troubleshoot Windows, Microsoft 365, devices, printers, and basic networking issues Log, manage, and resolve tickets with accurate documentation Escalate complex issues to 2nd/3rd line support teams Support Microsoft 365, Entra ID, and Intune administration Assist with onsite support visits and project work when required Maintain and update knowledge base documentation Ensure SLA targets and service quality standards are met Identify and escalate potential security incidents Technical Environment Windows Desktop & Windows Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM tools (eg ServiceNow) Basic TCP/IP Networking ITIL processes (Incident, Problem, Change, Request Fulfilment) Hardware support (desktops, laptops, mobile devices, printers) Working Pattern Remote-first (UK-based) Must be commutable to Godalming, Surrey (GU7) Must also be commutable to Heathrow customer site Office attendance: 1 week per month (Surrey) Occasional onsite visits required Shift rotation: Early: 07:00 - 15:30 Mid: 09:00 - 17:30 Late: 10:30 - 19:00 About You Minimum 3 years' experience in IT Service Desk/IT Support role Strong Microsoft 365 support experience Experience with device troubleshooting and endpoint support Confident working within SLA-driven ticketing environments Strong communication and customer service skills Logical, structured troubleshooting approach Comfortable working independently in a remote environment Motivated to build a long-term IT career Desirable Certifications AZ-900/MS-900/SC-900 MD-102 AZ-104 ITIL Foundation Benefits 25 days holiday + bank holidays (rising to 28 with service) Private medical insurance Life assurance (4x salary) Pension matched up to 5% Holiday buy scheme (up to +1 week) Homeworking allowance (£300 setup + £100 annually) Paid charity day Dog-friendly office with free parking Techscheme & Cyclescheme Quarterly training and development sessions Important Requirements Must be able to work rotating shifts Must be commutable to Godalming office Must attend office 1 week per month Must be commutable to Heathrow customer site Open to occasional onsite visits Minimum 3 years IT support experience required Strong Microsoft 365 experience essential Permanent candidates only (no contractors) Must be eligible for BPSS/SC clearance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 19, 2026
Full time
Level 1 Service Desk Engineer Salary: £30,000 - £35,000 Home-based (UK) | Commutable to Godalming (GU7) & Heathrow Office attendance: 1 week per month (Surrey) Full-time | 37.5 hours per week | Rotating shifts (Mon-Fri) About the Role A growing IT managed services provider is seeking a Level 1 Service Desk Engineer to join its support team. This is a remote-first role working within a structured L0/L1/L2 support environment, acting as the first point of contact for end-user IT issues. You'll handle a wide range of technical queries, from everyday user support to more detailed troubleshooting, while gaining exposure to enterprise-level Microsoft technologies and cloud environments. The role is ideal for someone who is customer-focused, technically curious, and looking to build a long-term career in IT support within a fast-paced MSP environment. Key Responsibilities Provide remote IT support via phone, email, and remote tools Troubleshoot Windows, Microsoft 365, devices, printers, and basic networking issues Log, manage, and resolve tickets with accurate documentation Escalate complex issues to 2nd/3rd line support teams Support Microsoft 365, Entra ID, and Intune administration Assist with onsite support visits and project work when required Maintain and update knowledge base documentation Ensure SLA targets and service quality standards are met Identify and escalate potential security incidents Technical Environment Windows Desktop & Windows Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM tools (eg ServiceNow) Basic TCP/IP Networking ITIL processes (Incident, Problem, Change, Request Fulfilment) Hardware support (desktops, laptops, mobile devices, printers) Working Pattern Remote-first (UK-based) Must be commutable to Godalming, Surrey (GU7) Must also be commutable to Heathrow customer site Office attendance: 1 week per month (Surrey) Occasional onsite visits required Shift rotation: Early: 07:00 - 15:30 Mid: 09:00 - 17:30 Late: 10:30 - 19:00 About You Minimum 3 years' experience in IT Service Desk/IT Support role Strong Microsoft 365 support experience Experience with device troubleshooting and endpoint support Confident working within SLA-driven ticketing environments Strong communication and customer service skills Logical, structured troubleshooting approach Comfortable working independently in a remote environment Motivated to build a long-term IT career Desirable Certifications AZ-900/MS-900/SC-900 MD-102 AZ-104 ITIL Foundation Benefits 25 days holiday + bank holidays (rising to 28 with service) Private medical insurance Life assurance (4x salary) Pension matched up to 5% Holiday buy scheme (up to +1 week) Homeworking allowance (£300 setup + £100 annually) Paid charity day Dog-friendly office with free parking Techscheme & Cyclescheme Quarterly training and development sessions Important Requirements Must be able to work rotating shifts Must be commutable to Godalming office Must attend office 1 week per month Must be commutable to Heathrow customer site Open to occasional onsite visits Minimum 3 years IT support experience required Strong Microsoft 365 experience essential Permanent candidates only (no contractors) Must be eligible for BPSS/SC clearance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
2nd Line Support Engineer Billericay Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys delivering high-quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user accounts, permissions, onboarding, and offboarding Install, configure, and maintain end-user software, and applications - This includes Microsoft Applications such as Teams, Exchange, Sharepoint, and other business applications which are SQL based. Troubleshooting SQL based applications and API's. Policy and App deployment. Contribute to the IT knowledge base and share best practices Assist with the adoption and support of new technologies About You Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with Windows operating systems Confident communicator across phone, email, and face-to-face Customer-focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Given the chance to step up and take on some light Server work, this is a great opportunity for an established 2nd Line Engineer who'd like to take on a little more. Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this vacancy. See our website for more information on how we handle your data.
May 19, 2026
Full time
2nd Line Support Engineer Billericay Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys delivering high-quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user accounts, permissions, onboarding, and offboarding Install, configure, and maintain end-user software, and applications - This includes Microsoft Applications such as Teams, Exchange, Sharepoint, and other business applications which are SQL based. Troubleshooting SQL based applications and API's. Policy and App deployment. Contribute to the IT knowledge base and share best practices Assist with the adoption and support of new technologies About You Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with Windows operating systems Confident communicator across phone, email, and face-to-face Customer-focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Given the chance to step up and take on some light Server work, this is a great opportunity for an established 2nd Line Engineer who'd like to take on a little more. Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this vacancy. See our website for more information on how we handle your data.
Baltic Recruitment Services Ltd
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
May 19, 2026
Full time
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
We are looking for an experienced Senior 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. This role has massive career progression opportunities. Role Senior 3rd Line IT Support Engineer Location Hybrid with travel to Barnsley office 2/3 times per week and customer related travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits General Career progression, great benefits and a supportive experienced team with optional travel to Australia, South Africa and Spain. The Role Operate at the highest level of the service desk within a dynamic MSP supporting critical business environments and demanding customers. You will act as the senior technical authority during major incidents, escalations, and high-impact situations. This role combines deep technical expertise, decision-making under pressure, and excellent communication skills to manage both technical recovery and customer relationships. You will interact with stakeholders ranging from end users to IT managers and directors, particularly during critical incidents where clarity, confidence, and accountability are as important as technical resolution. You will join an international service team operating across three continents, working collaboratively with engineers and customers globally. This role offers opportunities to travel, mentor teams internationally, and support customers onsite when required. While the role is primarily hybrid-based in Spain, travel will form part of the position, particularly to the United Kingdom, where most customers are based. There may also be occasional travel opportunities to Australia, South Africa, and other international locations depending on customer needs and project requirements. We are therefore looking for candidates who are comfortable working in a global environment and open to occasional international travel. Experience and Attributes Take control of P1 incidents and provide structure in critical situations Communicate confidently with technical and non-technical stakeholders De-escalate complex situations Protect customer relationships and business interests Identify root causes and improve service quality Mentor engineers and raise the technical level of the team Collaborate with international teams across multiple regions Provide occasional onsite support and mentoring abroad Key Responsibilities Incident Leadership Lead technical response for Priority 1 incidents Coordinate internal teams and third-party vendors Provide clear communications to customers and leadership Manage resolution and post-incident reviews Escalation Management Final escalation point for complex multi-client incidents Perform root cause analysis and implement permanent fixes Prevent recurrence through corrective actions Customer Technical Relationship Participate in service reviews and escalation calls Handle sensitive situations professionally Build trust with high-demand customers Support key customers onsite when required Advanced Troubleshooting & Continuous Improvement Diagnose complex infrastructure, cloud, networking, and identity issues Work in multi-tenant MSP environments Mentor Level 1 and Level 2 engineers Improve technical standards, documentation, and operational processes Projects & Change Management Support migrations, onboarding, and critical changes Review technical designs and identify risks Participate in high-impact cutovers and changes Provide onsite technical leadership during key deployments when required Required Technical Experience Experience 3+ years in an MSP environment Experience managing critical incidents Customer-focused technical leadership Experience working with international customers (preferred but not essential) Microsoft & Identity Windows Server () Active Directory, Entra ID (Azure AD), Group Policy Microsoft 365: Exchange Online, Teams, SharePoint, OneDrive Infrastructure & Cloud VMware and/or Hyper-V Microsoft Azure (IaaS and Identity) Backup and Disaster Recovery Networking TCP/IP, DNS, DHCP, VLANs, VPNs Firewall troubleshooting and traffic analysis Security MFA, Conditional Access, Endpoint Protection Basic security incident containment Tools RMM and PSA tools (Autotask, ConnectWise, or similar) Monitoring and alerting systems Essential Soft Skills We are looking for professionals able to: Remain calm under pressure Take ownership and leadership Communicate clearly during incidents Manage demanding or frustrated customers Balance technical and commercial decisions Make decisions with incomplete information Lead without direct authority Work effectively across international teams Be open to occasional international travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.
May 19, 2026
Full time
We are looking for an experienced Senior 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. This role has massive career progression opportunities. Role Senior 3rd Line IT Support Engineer Location Hybrid with travel to Barnsley office 2/3 times per week and customer related travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits General Career progression, great benefits and a supportive experienced team with optional travel to Australia, South Africa and Spain. The Role Operate at the highest level of the service desk within a dynamic MSP supporting critical business environments and demanding customers. You will act as the senior technical authority during major incidents, escalations, and high-impact situations. This role combines deep technical expertise, decision-making under pressure, and excellent communication skills to manage both technical recovery and customer relationships. You will interact with stakeholders ranging from end users to IT managers and directors, particularly during critical incidents where clarity, confidence, and accountability are as important as technical resolution. You will join an international service team operating across three continents, working collaboratively with engineers and customers globally. This role offers opportunities to travel, mentor teams internationally, and support customers onsite when required. While the role is primarily hybrid-based in Spain, travel will form part of the position, particularly to the United Kingdom, where most customers are based. There may also be occasional travel opportunities to Australia, South Africa, and other international locations depending on customer needs and project requirements. We are therefore looking for candidates who are comfortable working in a global environment and open to occasional international travel. Experience and Attributes Take control of P1 incidents and provide structure in critical situations Communicate confidently with technical and non-technical stakeholders De-escalate complex situations Protect customer relationships and business interests Identify root causes and improve service quality Mentor engineers and raise the technical level of the team Collaborate with international teams across multiple regions Provide occasional onsite support and mentoring abroad Key Responsibilities Incident Leadership Lead technical response for Priority 1 incidents Coordinate internal teams and third-party vendors Provide clear communications to customers and leadership Manage resolution and post-incident reviews Escalation Management Final escalation point for complex multi-client incidents Perform root cause analysis and implement permanent fixes Prevent recurrence through corrective actions Customer Technical Relationship Participate in service reviews and escalation calls Handle sensitive situations professionally Build trust with high-demand customers Support key customers onsite when required Advanced Troubleshooting & Continuous Improvement Diagnose complex infrastructure, cloud, networking, and identity issues Work in multi-tenant MSP environments Mentor Level 1 and Level 2 engineers Improve technical standards, documentation, and operational processes Projects & Change Management Support migrations, onboarding, and critical changes Review technical designs and identify risks Participate in high-impact cutovers and changes Provide onsite technical leadership during key deployments when required Required Technical Experience Experience 3+ years in an MSP environment Experience managing critical incidents Customer-focused technical leadership Experience working with international customers (preferred but not essential) Microsoft & Identity Windows Server () Active Directory, Entra ID (Azure AD), Group Policy Microsoft 365: Exchange Online, Teams, SharePoint, OneDrive Infrastructure & Cloud VMware and/or Hyper-V Microsoft Azure (IaaS and Identity) Backup and Disaster Recovery Networking TCP/IP, DNS, DHCP, VLANs, VPNs Firewall troubleshooting and traffic analysis Security MFA, Conditional Access, Endpoint Protection Basic security incident containment Tools RMM and PSA tools (Autotask, ConnectWise, or similar) Monitoring and alerting systems Essential Soft Skills We are looking for professionals able to: Remain calm under pressure Take ownership and leadership Communicate clearly during incidents Manage demanding or frustrated customers Balance technical and commercial decisions Make decisions with incomplete information Lead without direct authority Work effectively across international teams Be open to occasional international travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.
Job Title: IT Support Engineer Location: Seaford, BN25 1LS Salary: £27,000 - £32,000 per year depending on experience Job Type: Full time, Permanent Join a growing MSP where your skills actually make an impact We're a small but fast-moving Managed Service Provider in East Sussex, and we're looking for an IT Support Engineer who wants more than just a ticket-logging role. If you enjoy variety, solving real-world problems, and working closely with clients, this could be the perfect next step in your career. No two days are the same here - from remote troubleshooting to on-site visits, you'll be at the heart of keeping our clients running smoothly What you'll be doing: Providing IT support via phone, remote tools, and on-site visits Owning and resolving helpdesk tickets in line with SLAs Building strong client relationships through clear, professional communication Setting up users across Active Directory, Microsoft 365, and Entra Deploying and configuring hardware (imaging & Intune) Supporting and configuring VoIP systems (training provided) Maintaining accurate documentation of systems, changes, and tickets Monitoring backups, updates, and system health checks Diagnosing, repairing, and upgrading devices in-house Supporting and leading IT projects when required Working closely with the Operations Manager and wider team About you: What we're looking for: At least 2 years' experience in an IT Support role Strong troubleshooting skills and a logical approach A genuine passion for IT and delivering great service Confident communicator with excellent customer skills A team player who can also work independently Technical experience with: Windows Server (AD, GPO, DNS, DHCP) Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Azure / Entra Windows & Mac OS Virtualisation VoIP systems MSP experience and relevant certifications are a bonus, not a must. Location & travel: This is an office-based role in Seaford, with regular travel to client sites. Company vehicles are available You must live within a commutable distance to be considered What you'll get: Annual salary increases (minimum £1,000 per year!) Regular pay reviews Pension scheme Death in service cover Your birthday off - on us Free drinks in the office Well-being support (including counselling sessions) Annual eye tests Smart casual dress + branded clothing Free parking Team events and socials Additional requirements Due to the nature of our clients, a clear DBS check will be required before starting. If you're looking for a role where you can grow, be challenged, and actually make a difference - we'd love to hear from you. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, may also be considered for this role.
May 19, 2026
Full time
Job Title: IT Support Engineer Location: Seaford, BN25 1LS Salary: £27,000 - £32,000 per year depending on experience Job Type: Full time, Permanent Join a growing MSP where your skills actually make an impact We're a small but fast-moving Managed Service Provider in East Sussex, and we're looking for an IT Support Engineer who wants more than just a ticket-logging role. If you enjoy variety, solving real-world problems, and working closely with clients, this could be the perfect next step in your career. No two days are the same here - from remote troubleshooting to on-site visits, you'll be at the heart of keeping our clients running smoothly What you'll be doing: Providing IT support via phone, remote tools, and on-site visits Owning and resolving helpdesk tickets in line with SLAs Building strong client relationships through clear, professional communication Setting up users across Active Directory, Microsoft 365, and Entra Deploying and configuring hardware (imaging & Intune) Supporting and configuring VoIP systems (training provided) Maintaining accurate documentation of systems, changes, and tickets Monitoring backups, updates, and system health checks Diagnosing, repairing, and upgrading devices in-house Supporting and leading IT projects when required Working closely with the Operations Manager and wider team About you: What we're looking for: At least 2 years' experience in an IT Support role Strong troubleshooting skills and a logical approach A genuine passion for IT and delivering great service Confident communicator with excellent customer skills A team player who can also work independently Technical experience with: Windows Server (AD, GPO, DNS, DHCP) Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Azure / Entra Windows & Mac OS Virtualisation VoIP systems MSP experience and relevant certifications are a bonus, not a must. Location & travel: This is an office-based role in Seaford, with regular travel to client sites. Company vehicles are available You must live within a commutable distance to be considered What you'll get: Annual salary increases (minimum £1,000 per year!) Regular pay reviews Pension scheme Death in service cover Your birthday off - on us Free drinks in the office Well-being support (including counselling sessions) Annual eye tests Smart casual dress + branded clothing Free parking Team events and socials Additional requirements Due to the nature of our clients, a clear DBS check will be required before starting. If you're looking for a role where you can grow, be challenged, and actually make a difference - we'd love to hear from you. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, may also be considered for this role.
Senior IT Support Engineer Bromsgrove £40,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd & 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. In Return: Up to £40,000 salary Flexible working (2 days from home) Generous bonus incetives regarding certifications Fully funded certifications 22 days holiday + BH Senior IT Support Engineer Bromsgrove £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 18, 2026
Full time
Senior IT Support Engineer Bromsgrove £40,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd & 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. In Return: Up to £40,000 salary Flexible working (2 days from home) Generous bonus incetives regarding certifications Fully funded certifications 22 days holiday + BH Senior IT Support Engineer Bromsgrove £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
May 18, 2026
Full time
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
Senior Software Support Engineer Up to £55,000 per annum plus bonus Milton Keynes, 4 days a week on site This is a rare opportunity to join a well-established SaaS business as one of their most senior technical escalation points. You'd be stepping into a role that sits at the crossroads of application support, database, and development. Duties of the Senior Software Support Engineer: Own complex 3rd line software incidents end-to-end. Utilise 3rd line SQL and T-SQL to support data issues, debug procedures, and support fixes into production/staging environments (C#/.NET). Conduct root cause analysis by documenting findings, feeding confirmed defects back to engineering with reproducible steps, ultimately contributing to preventing the same issues recurring. Mentor 2nd line colleagues upskill and improve the wider support function over time. Experienced required for the Senior Software Support Engineer: Experience within a 3rd line, application support, or software engineering role within a SaaS or enterprise software environment Strong SQL and T-SQL stored procedures, complex queries, performance tuning. Hands-on experience with Microsoft SQL Server and Azure in production. Some .NET/C# experience to read and debug code. The ability to communicate clearly and speak directly to customers to identify issues. Senior Software Support Engineer Up to £55,000 per annum plus bonus Milton Keynes, 4 days a week on site Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
May 18, 2026
Full time
Senior Software Support Engineer Up to £55,000 per annum plus bonus Milton Keynes, 4 days a week on site This is a rare opportunity to join a well-established SaaS business as one of their most senior technical escalation points. You'd be stepping into a role that sits at the crossroads of application support, database, and development. Duties of the Senior Software Support Engineer: Own complex 3rd line software incidents end-to-end. Utilise 3rd line SQL and T-SQL to support data issues, debug procedures, and support fixes into production/staging environments (C#/.NET). Conduct root cause analysis by documenting findings, feeding confirmed defects back to engineering with reproducible steps, ultimately contributing to preventing the same issues recurring. Mentor 2nd line colleagues upskill and improve the wider support function over time. Experienced required for the Senior Software Support Engineer: Experience within a 3rd line, application support, or software engineering role within a SaaS or enterprise software environment Strong SQL and T-SQL stored procedures, complex queries, performance tuning. Hands-on experience with Microsoft SQL Server and Azure in production. Some .NET/C# experience to read and debug code. The ability to communicate clearly and speak directly to customers to identify issues. Senior Software Support Engineer Up to £55,000 per annum plus bonus Milton Keynes, 4 days a week on site Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Do you thrive on solving problems in fast-moving environments? Do you enjoy digging into technical challenges and finding simple, smart solutions? Do you want a role where no two days are ever the same? Here at GXO, we are recruiting Technical Helpdesk Support as part of our Lifetime Services Helpdesk team. You'll be at the heart of keeping our clients' automated warehouse solutions running smoothly. You'll provide first-class technical support across software systems, work closely with cross-functional teams, and help ensure our customers receive fast, accurate, and professional resolutions. This is a full-time permanent position. You'll be working rotating shifts of 05:30 to 14:00, 13:30 to 22:00, 21:30 to 06:00 with 24/7 on-call coverage built into the rota and an overlap for smooth handovers. However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of up to £32,000 , depending on experience and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme and private medical cover. What you'll do on a typical day: Providing 2nd-3rd line support for system-related issues, investigating incidents and delivering fixes within SLA Triaging tickets, updating information, and escalating to relevant teams where needed Communicating with customers through phone, email, and support software to deliver clear updates and technical insight Running system monitoring tools, analysing data, and reporting findings Taking ownership of technical problems, applying logic and creativity to keep systems performing at their best What you need to succeed at GXO: Experience in a Technical Support or 2nd line support environment, ideally using ticketing systems Knowledge of SQL, cloud hosting technologies (e.g., Azure), and confidence with WMS/WCS or similar systems Strong communication skills, able to explain complex issues clearly to non-technical audiences A proactive, analytical mindset with high attention to detail and a drive to learn, progress and take ownership A full UK driving licence and willingness to travel, including potential overnight stays when required We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 18, 2026
Full time
Do you thrive on solving problems in fast-moving environments? Do you enjoy digging into technical challenges and finding simple, smart solutions? Do you want a role where no two days are ever the same? Here at GXO, we are recruiting Technical Helpdesk Support as part of our Lifetime Services Helpdesk team. You'll be at the heart of keeping our clients' automated warehouse solutions running smoothly. You'll provide first-class technical support across software systems, work closely with cross-functional teams, and help ensure our customers receive fast, accurate, and professional resolutions. This is a full-time permanent position. You'll be working rotating shifts of 05:30 to 14:00, 13:30 to 22:00, 21:30 to 06:00 with 24/7 on-call coverage built into the rota and an overlap for smooth handovers. However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of up to £32,000 , depending on experience and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme and private medical cover. What you'll do on a typical day: Providing 2nd-3rd line support for system-related issues, investigating incidents and delivering fixes within SLA Triaging tickets, updating information, and escalating to relevant teams where needed Communicating with customers through phone, email, and support software to deliver clear updates and technical insight Running system monitoring tools, analysing data, and reporting findings Taking ownership of technical problems, applying logic and creativity to keep systems performing at their best What you need to succeed at GXO: Experience in a Technical Support or 2nd line support environment, ideally using ticketing systems Knowledge of SQL, cloud hosting technologies (e.g., Azure), and confidence with WMS/WCS or similar systems Strong communication skills, able to explain complex issues clearly to non-technical audiences A proactive, analytical mindset with high attention to detail and a drive to learn, progress and take ownership A full UK driving licence and willingness to travel, including potential overnight stays when required We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
SC cleared Network Engineer Location: BARROW IN FURNESS Duration: 12/08/2026 Expenses: Payable MUST BE PAYE THROUGH UMBRELLA Role Description: The SC cleared Network Engineer will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments + ACI and ISE skills. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. SC clearance mandatory. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation.
May 18, 2026
Contractor
SC cleared Network Engineer Location: BARROW IN FURNESS Duration: 12/08/2026 Expenses: Payable MUST BE PAYE THROUGH UMBRELLA Role Description: The SC cleared Network Engineer will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments + ACI and ISE skills. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. SC clearance mandatory. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation.
Job Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Site Technical Architect Location: Barrow in Furness , Cumbria, LA14 4BN (100% onsite) Duration: 12/08/2026 Pay-rate: £608 per day (PAYE through Umbrella) Must-Have: Active SC is a must Hiring Manager's Notes: They have a totally under-construction site and manufacturing site where they have to setup the network infra Will work on design on how to plan the cables installation, etc., strong understanding about the networks; will work closely with the Network Architect The design will need to be presented to the IT head Someone with Visio experience or understanding would be nice to have This role needs the person to be onsite to ensure that the work is being done properly Ensure the build is as per the design, document all the details Program Lead, Program/Project Manager within the network space or Network Engineer who has been doing on-site work will also work Details: Barrow in Furness- Fully onsite (at times, a day or 2 remote days can also be provided) 4-month contract with possible extension Active SC is a must Role Description: The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments + ACI and ISE skills. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end-to-end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. SC clearance mandatory. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of data centre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. Special Requirements Required to work at the BAE Systems Barrow-in-Furness site as required. Behaviours How we work is as important, we want all of our employees to work in line with the Capgemini values, but your role is particularly influenced by: Being approachable Sharing challenges and solve issues together Having the courage to think and do things differently Not afraid to ask questions Always looking for new and innovative solutions A can-do mentality and approach to delivery If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
May 18, 2026
Contractor
Job Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Site Technical Architect Location: Barrow in Furness , Cumbria, LA14 4BN (100% onsite) Duration: 12/08/2026 Pay-rate: £608 per day (PAYE through Umbrella) Must-Have: Active SC is a must Hiring Manager's Notes: They have a totally under-construction site and manufacturing site where they have to setup the network infra Will work on design on how to plan the cables installation, etc., strong understanding about the networks; will work closely with the Network Architect The design will need to be presented to the IT head Someone with Visio experience or understanding would be nice to have This role needs the person to be onsite to ensure that the work is being done properly Ensure the build is as per the design, document all the details Program Lead, Program/Project Manager within the network space or Network Engineer who has been doing on-site work will also work Details: Barrow in Furness- Fully onsite (at times, a day or 2 remote days can also be provided) 4-month contract with possible extension Active SC is a must Role Description: The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments + ACI and ISE skills. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end-to-end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. SC clearance mandatory. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of data centre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. Special Requirements Required to work at the BAE Systems Barrow-in-Furness site as required. Behaviours How we work is as important, we want all of our employees to work in line with the Capgemini values, but your role is particularly influenced by: Being approachable Sharing challenges and solve issues together Having the courage to think and do things differently Not afraid to ask questions Always looking for new and innovative solutions A can-do mentality and approach to delivery If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
May 18, 2026
Full time
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Technical consultant required for my rapidly growing organisation. You will look after the Delivery of high-quality service and consultancy to meet customer and business requirements. Provide support to ongoing and new projects across a plethora of technologies, rapidly adapting to fulfil requirements in a fast-paced business sector. This would be the perfect role for someone that wants to move on from a 2nd line support role into a 3rd line role. You must have strong Linux experience. You must be a British Citizen and willing to undergo Security Clearance Key Tasks and Responsibilities Hold and Maintain a High level of Security clearance. Undertake customer project activities to deliver both company specific and third-party solutions. Management of planning, delivery and implementation of these solutions. Undertake delivery of internal or R&D projects as required. Produce accurate and comprehensive up to date documentation on build procedures and product training material, ensuring relevance and suitability. Build Nexor appliances and standard product. Support the business in marketing and pre-sales activities. Provide technical support to the Service Desk as required. Management of support cases raised by customers through IT Service Management Tools, adhering to Service Level Agreements. Identify potential bugs for escalation to Software/Hardware Engineers, raising product hot fix requests as required. Validate hot fixes and components prior to shipping solutions to customers in conjunction with the Release Engineer. Issue licences as required, both for Nexor product and other third parties, as necessary. Maintain good customer records, ensuring accuracy and timeliness of information with a level of detail is appropriate to the customer. Provide detailed customer site visit reports, outlining activities and constraints. Key Attributes May be required to work unsociable hours to meet the demands of the role. This may be at short notice in exceptional circumstance. Prepared to travel internationally as required. May be required to work weekends or bank holidays. Manage and prioritise workload in conjunction with management and make decisions based on the information available. Approach problems in a logical and controlled manner utilising available resources, processes, and procedures with the ability to work autonomously. Maintain a good working knowledge of company products and projects. Uphold company values. Provide into the company processes as part of continual improvement. Understanding of Infrastructure and Network topology. Proficiency or experience using Linux based Operating Systems. Experienced in Virtualisation technologies. Experience and/or understanding of packet capture tools and their ability to debug complex network issues. Ability to work independently and as part of a small team.
May 18, 2026
Full time
Technical consultant required for my rapidly growing organisation. You will look after the Delivery of high-quality service and consultancy to meet customer and business requirements. Provide support to ongoing and new projects across a plethora of technologies, rapidly adapting to fulfil requirements in a fast-paced business sector. This would be the perfect role for someone that wants to move on from a 2nd line support role into a 3rd line role. You must have strong Linux experience. You must be a British Citizen and willing to undergo Security Clearance Key Tasks and Responsibilities Hold and Maintain a High level of Security clearance. Undertake customer project activities to deliver both company specific and third-party solutions. Management of planning, delivery and implementation of these solutions. Undertake delivery of internal or R&D projects as required. Produce accurate and comprehensive up to date documentation on build procedures and product training material, ensuring relevance and suitability. Build Nexor appliances and standard product. Support the business in marketing and pre-sales activities. Provide technical support to the Service Desk as required. Management of support cases raised by customers through IT Service Management Tools, adhering to Service Level Agreements. Identify potential bugs for escalation to Software/Hardware Engineers, raising product hot fix requests as required. Validate hot fixes and components prior to shipping solutions to customers in conjunction with the Release Engineer. Issue licences as required, both for Nexor product and other third parties, as necessary. Maintain good customer records, ensuring accuracy and timeliness of information with a level of detail is appropriate to the customer. Provide detailed customer site visit reports, outlining activities and constraints. Key Attributes May be required to work unsociable hours to meet the demands of the role. This may be at short notice in exceptional circumstance. Prepared to travel internationally as required. May be required to work weekends or bank holidays. Manage and prioritise workload in conjunction with management and make decisions based on the information available. Approach problems in a logical and controlled manner utilising available resources, processes, and procedures with the ability to work autonomously. Maintain a good working knowledge of company products and projects. Uphold company values. Provide into the company processes as part of continual improvement. Understanding of Infrastructure and Network topology. Proficiency or experience using Linux based Operating Systems. Experienced in Virtualisation technologies. Experience and/or understanding of packet capture tools and their ability to debug complex network issues. Ability to work independently and as part of a small team.
In this developer role, you will: Provides senior-level system analysis, design, development, and implementation of applications and databases, including third-party product integration. Translates technical specifications into code for complex projects, writes programs, develops code, tests artifacts, and produces reports, ensuring automation support. Elevates code to development, test, and production environments on schedule, provides production support, and submits change control requests with documentation, including peer reviews. Understands software development methodology and architecture standards, trains and mentors less experienced staff, and resolves elevated issues. Participates in design, code, and test inspections throughout the lifecycle, explains technical considerations at meetings, and performs systems analysis activities. Understands client business functions and technology needs, with a broad knowledge of Vanguard's technologies, tools, and applications. Interfaces with cross-functional team members and communicates system issues at the appropriate technical level for each audience. Works with business-facing IT teams to deliver new solutions, reviews functional specifications, translates them into program specifications, liaises with end users for acceptance testing, and provides 3rd line support. Builds thought leadership and expertise in best-practice solution design and implementation. Manages time effectively across multiple projects with competing business demands and priorities. What it takes: Experience in Test Driven Development and strong knowledge of Java (17 or higher), Spring Boot, Spring MVC, RESTFul API implementation, GraphQL, and open-source frameworks Experience in software development using cloud technologies (AWS preferred) Knowledge of build/deployment/testing/logging/monitoring tools and frameworks like Maven, Cucumber, Bamboo, GitHub, Claude Code / Bedrock and Splunk. Understanding of investment management domain with strong analytical, problem solving and communication skills. Ability to work well with both business managers and operations team, and ability to perform well under pressure, and deliver to tight deadlines. Knowledge of agile software development process/practices and familiarly with JIRA, Confluence, and other tools. Desirable - Knowledge and experience in Python programming, regulatory / transaction reporting domain knowledge. Languages Python & Java.AWS technologies Lambda (Python 3.7 and above), S3 buckets Step functions SNS/SQS GraphQL IAM Roles CloudWatch/CloudTrail CloudFormation AppSync Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 18, 2026
Full time
In this developer role, you will: Provides senior-level system analysis, design, development, and implementation of applications and databases, including third-party product integration. Translates technical specifications into code for complex projects, writes programs, develops code, tests artifacts, and produces reports, ensuring automation support. Elevates code to development, test, and production environments on schedule, provides production support, and submits change control requests with documentation, including peer reviews. Understands software development methodology and architecture standards, trains and mentors less experienced staff, and resolves elevated issues. Participates in design, code, and test inspections throughout the lifecycle, explains technical considerations at meetings, and performs systems analysis activities. Understands client business functions and technology needs, with a broad knowledge of Vanguard's technologies, tools, and applications. Interfaces with cross-functional team members and communicates system issues at the appropriate technical level for each audience. Works with business-facing IT teams to deliver new solutions, reviews functional specifications, translates them into program specifications, liaises with end users for acceptance testing, and provides 3rd line support. Builds thought leadership and expertise in best-practice solution design and implementation. Manages time effectively across multiple projects with competing business demands and priorities. What it takes: Experience in Test Driven Development and strong knowledge of Java (17 or higher), Spring Boot, Spring MVC, RESTFul API implementation, GraphQL, and open-source frameworks Experience in software development using cloud technologies (AWS preferred) Knowledge of build/deployment/testing/logging/monitoring tools and frameworks like Maven, Cucumber, Bamboo, GitHub, Claude Code / Bedrock and Splunk. Understanding of investment management domain with strong analytical, problem solving and communication skills. Ability to work well with both business managers and operations team, and ability to perform well under pressure, and deliver to tight deadlines. Knowledge of agile software development process/practices and familiarly with JIRA, Confluence, and other tools. Desirable - Knowledge and experience in Python programming, regulatory / transaction reporting domain knowledge. Languages Python & Java.AWS technologies Lambda (Python 3.7 and above), S3 buckets Step functions SNS/SQS GraphQL IAM Roles CloudWatch/CloudTrail CloudFormation AppSync Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference!
May 17, 2026
Contractor
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference!
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 17, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
IT Support Engineer Location: Ossett, Wakefield, West Yorkshire Driving licence essential Salary: £35,000 to £40,000 + Pension & Healthcare Plan Hours: Full-time, 37.5 hours per week (Monday to Friday, 9am to 5pm) About us WABSYS is a well-established, security-focused IT solutions provider based in West Yorkshire. With a strong reputation for delivering reliable, high-quality IT services, the business is continuing to grow creating an opportunity for an experienced IT Support Engineer to join the team. Job overview This is a varied, hands-on role where no two days are the same. You will be supporting a range of clients, diagnosing and resolving technical issues, and getting involved across networking, servers, and cloud-based systems. The successful candidate will be someone who enjoys problem-solving from first principles and takes pride in seeing issues through to resolution. The role is primarily office-based, with a strong focus on remote support. Occasional travel to client sites may be required where necessary; however, this is infrequent and not a core part of the role. As such, the position is primarily office-based rather than field-based. Please note: A full UK driving licence and access to your own vehicle is essential. While occasional travel to client sites within a 50-mile radius may be required, this is infrequent and mileage is reimbursed. Responsibilities include: Provide 2nd / 3rd line IT support across a varied client base Troubleshoot and resolve issues across servers, networks, and end-user systems Manage and support Microsoft 365 and Azure environments Maintain and administer servers, domains, and group policies Support virtualised environments (Hyper-V) Assist with network configuration and ongoing maintenance Contribute to cyber security standards, including Cyber Essentials Use scripting (e.g. PowerShell) to improve efficiency and automation Deliver a high level of customer service, primarily remotely with occasional on-site support when required Skills & Experience Strong experience in IT support (2nd or 3rd line level) Solid understanding of networking, servers, and operating systems Microsoft 365 and Azure administration experience Experience with Group Policy and domain management Strong PowerShell scripting skills Familiar with Windows 11, Windows Server 2019 and Linux Understanding of cyber security principles Experience with scripting or programming (e.g. APIs, HTML, JSON) is desirable Excellent attention to detail Knowledge of Hyper-V virtualisation About you Naturally curious with a genuine interest in technology Enjoy solving problems and getting to the root cause Able to work independently and manage your own workload Strong communicator, comfortable working with a range of clients Keen to learn and stay up to date with new technologies Why join us? Competitive salary of £35,000 to £40,000 Pension scheme Healthcare plan Mileage reimbursement for occasional site visits A supportive environment where your input and ideas are valued Opportunity to work across a wide range of technologies and clients This is a great opportunity for an experienced IT Support Engineer. Interested? Apply now with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 17, 2026
Full time
IT Support Engineer Location: Ossett, Wakefield, West Yorkshire Driving licence essential Salary: £35,000 to £40,000 + Pension & Healthcare Plan Hours: Full-time, 37.5 hours per week (Monday to Friday, 9am to 5pm) About us WABSYS is a well-established, security-focused IT solutions provider based in West Yorkshire. With a strong reputation for delivering reliable, high-quality IT services, the business is continuing to grow creating an opportunity for an experienced IT Support Engineer to join the team. Job overview This is a varied, hands-on role where no two days are the same. You will be supporting a range of clients, diagnosing and resolving technical issues, and getting involved across networking, servers, and cloud-based systems. The successful candidate will be someone who enjoys problem-solving from first principles and takes pride in seeing issues through to resolution. The role is primarily office-based, with a strong focus on remote support. Occasional travel to client sites may be required where necessary; however, this is infrequent and not a core part of the role. As such, the position is primarily office-based rather than field-based. Please note: A full UK driving licence and access to your own vehicle is essential. While occasional travel to client sites within a 50-mile radius may be required, this is infrequent and mileage is reimbursed. Responsibilities include: Provide 2nd / 3rd line IT support across a varied client base Troubleshoot and resolve issues across servers, networks, and end-user systems Manage and support Microsoft 365 and Azure environments Maintain and administer servers, domains, and group policies Support virtualised environments (Hyper-V) Assist with network configuration and ongoing maintenance Contribute to cyber security standards, including Cyber Essentials Use scripting (e.g. PowerShell) to improve efficiency and automation Deliver a high level of customer service, primarily remotely with occasional on-site support when required Skills & Experience Strong experience in IT support (2nd or 3rd line level) Solid understanding of networking, servers, and operating systems Microsoft 365 and Azure administration experience Experience with Group Policy and domain management Strong PowerShell scripting skills Familiar with Windows 11, Windows Server 2019 and Linux Understanding of cyber security principles Experience with scripting or programming (e.g. APIs, HTML, JSON) is desirable Excellent attention to detail Knowledge of Hyper-V virtualisation About you Naturally curious with a genuine interest in technology Enjoy solving problems and getting to the root cause Able to work independently and manage your own workload Strong communicator, comfortable working with a range of clients Keen to learn and stay up to date with new technologies Why join us? Competitive salary of £35,000 to £40,000 Pension scheme Healthcare plan Mileage reimbursement for occasional site visits A supportive environment where your input and ideas are valued Opportunity to work across a wide range of technologies and clients This is a great opportunity for an experienced IT Support Engineer. Interested? Apply now with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
IT Support Engineer (2nd/3rd Line) Location: Peterborough Salary: £28,(Apply online only) £45,(Apply online only) per annum (depending on Experience & Skillset) Job Type: Full-time, Permanent About the Role Interaction Recruitment is pleased to be working with a well-established and growing IT consultancy to recruit an experienced IT Support Engineer. This is an exciting opportunity to join a thriving organisation during a period of sustained growth, supporting a diverse client base of small to medium-sized businesses. Our client delivers tailored IT solutions and fully managed support services, acting as a trusted technology partner to their customers. The successful candidate will play a key role in maintaining and supporting client IT infrastructure while contributing to ongoing projects. Key Responsibilities Provide technical support across customer networks, servers, email systems, databases, and security environments Handle IT support queries both on-site and remotely Log and manage incidents through a helpdesk system, ensuring timely resolution Work on support tickets through to completion, maintaining high service standards Assist with the delivery of new customer projects and system implementations Communicate effectively with end users, providing clear updates and managing expectations Prioritise workload to meet SLAs and business needs Technical Environment Windows Server (2012/2016/2019) Microsoft 365 / Office 365 Hyper-V and VMware About You Proven experience in a 2nd or 3rd Line IT Support / Infrastructure role Strong knowledge of Windows Server environments and virtualisation technologies Experience supporting Microsoft 365 environments Ability to troubleshoot complex technical issues independently Excellent communication and customer service skills Experience within a managed services or outsourced IT environment is highly desirable Benefits Competitive salary package Additional annual leave Company events Company pension scheme On-site parking Sick pay If you are a motivated IT professional looking to take the next step in your career within a dynamic and supportive environment, we would love to hear from you. Apply today with your CV, or contact (url removed), to be considered. INDPB
May 17, 2026
Full time
IT Support Engineer (2nd/3rd Line) Location: Peterborough Salary: £28,(Apply online only) £45,(Apply online only) per annum (depending on Experience & Skillset) Job Type: Full-time, Permanent About the Role Interaction Recruitment is pleased to be working with a well-established and growing IT consultancy to recruit an experienced IT Support Engineer. This is an exciting opportunity to join a thriving organisation during a period of sustained growth, supporting a diverse client base of small to medium-sized businesses. Our client delivers tailored IT solutions and fully managed support services, acting as a trusted technology partner to their customers. The successful candidate will play a key role in maintaining and supporting client IT infrastructure while contributing to ongoing projects. Key Responsibilities Provide technical support across customer networks, servers, email systems, databases, and security environments Handle IT support queries both on-site and remotely Log and manage incidents through a helpdesk system, ensuring timely resolution Work on support tickets through to completion, maintaining high service standards Assist with the delivery of new customer projects and system implementations Communicate effectively with end users, providing clear updates and managing expectations Prioritise workload to meet SLAs and business needs Technical Environment Windows Server (2012/2016/2019) Microsoft 365 / Office 365 Hyper-V and VMware About You Proven experience in a 2nd or 3rd Line IT Support / Infrastructure role Strong knowledge of Windows Server environments and virtualisation technologies Experience supporting Microsoft 365 environments Ability to troubleshoot complex technical issues independently Excellent communication and customer service skills Experience within a managed services or outsourced IT environment is highly desirable Benefits Competitive salary package Additional annual leave Company events Company pension scheme On-site parking Sick pay If you are a motivated IT professional looking to take the next step in your career within a dynamic and supportive environment, we would love to hear from you. Apply today with your CV, or contact (url removed), to be considered. INDPB
