IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 11, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 11, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 11, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Product Lifecycle Manager (Engineering / IT) Engineering IT / PLM Manager Cambridge/Hybrid £70-75k & Benefits. The Product Lifecycle Manager is responsible for the ownership, management, optimisation and continuous improvement of Engineering IT systems, with a primary focus on Product Lifecycle Management (PLM). The role will act as the key interface between Engineering, IT, PLM users, vendors and wider business stakeholders, ensuring that Engineering IT systems are fit for purpose, effectively supported, and aligned to operational and strategic requirements. RESPONSIBILITIES List key responsibilities and tasks that sit within this role PLM Ownership & Roadmap: Own the lifecycle, configuration, roadmap and continuous improvement plan for PLM and associated Engineering IT applications, including upgrades, enhancements and decommissioning decisions. Application Portfolio Management: Manage core Engineering IT applications that support PLM, CAD integration, data management, reporting and configuration control. PLM Champion: Champion PLM across Marshall Land Systems, promoting effective use of the system and identifying opportunities to improve Engineering delivery, control and efficiency. Strategic Business Support: Identify business opportunities where PLM and Engineering IT systems can improve process efficiency, data quality, reporting, configuration management and programme delivery. Vendor & Contract Management: Manage relationships with PLM vendors, CAD vendors, outsourced service providers and internal IT teams, ensuring performance against support agreements, contract requirements and business needs. Service & Issue Resolution: Act as the escalation point for PLM and Engineering IT issues, supporting incident resolution, root cause investigation, workaround definition and long-term corrective actions. Third Line Support: Provide third-line support where required, working with IT, vendors and users to investigate complex incidents, resolve problems and create knowledge articles to support future incidents. Architecture Oversight: Ensure PLM solution designs, integrations, workflows and system changes meet Engineering requirements, enterprise architecture standards, cybersecurity policies and business needs. Change Management: Manage configuration changes, system updates, upgrades, patches and enhancements to PLM and Engineering IT applications, ensuring appropriate testing, communication and deployment. Governance & Compliance: Ensure PLM and Engineering IT applications meet regulatory, cybersecurity, export control, ITAR and corporate policy requirements, including defence-related standards where applicable. Process Ownership & Improvement: Review, approve and improve PLM processes, procedures, workflows and user guides to ensure they remain effective, controlled and aligned to Engineering ways of working. Data Management & Reporting: Support Engineering data management, reporting, audit activity and business intelligence requirements through effective use of PLM data and reporting tools. Stakeholder Engagement: Collaborate with Engineering, IT, programme teams, business owners, PLM super users and cross-functional stakeholders to align PLM capability with organisational goals. Budgeting & Forecasting: Support financial planning by providing input on PLM licensing, support costs, maintenance agreements, upgrades, vendor services and future investment requirements. Asset & Licence Management: Coordinate software licence, maintenance agreement and asset lifecycle management activities, including requisition, inventory, installation, maintenance, updates and disposal. System Maintenance & Availability: Ensure appropriate PLM system maintenance, health checks, performance reviews and availability monitoring are in place to support business continuity. Knowledge & Documentation: Create and maintain technical specifications, process documents, user guides, support material, FAQs and knowledge articles to improve user support and reduce repeat issues. PREVIOUS EXPERIENCE REQUIRED: Experience managing, supporting or administering PLM systems within an Engineering or manufacturing environment. Experience working with Engineering teams using CAD and PLM tools. Experience of PLM system configuration, administration, support and continuous improvement. Experience supporting or managing data transfer between PLM and ERP platforms, including IFS Cloud, covering parts, BoMs, documents, change data, lifecycle states and release-to-manufacture processes. Experience managing PLM-related incidents, problems, root cause investigations and corrective actions. Experience working with IT teams, vendors and business stakeholders to deliver system improvements. Experience leading or supporting PLM upgrades, deployments, migrations or process changes. Experience managing a small technical team or leading cross-functional improvement activities. Experience of Windchill would be highly desirable. Experience with CAD tools such as Autodesk Inventor, AutoCAD or similar would be beneficial. Experience with Engineering configuration management, change control and product data management would be beneficial. TECHNICAL SKILLS/EDUCATIONS REQUIRED: Degree, HND or equivalent qualification in Engineering, ICT, Computer Science, Information Systems or a related discipline. Equivalent experience in an Engineering IT, PLM, CAD administration or Engineering systems management role would also be considered. Strong understanding of PLM capability, administration and configuration management. Ability to document technical specifications, user requirements, process flows and system changes. Good logical diagnostic skills with the ability to troubleshoot and resolve PLM-related problems. Understanding of CAD integration with PLM, ideally including tools such as Inventor, AutoCAD or similar. Understanding of PLM reporting, data extraction and business reporting methods. Awareness of database queries and reporting tools such as SQL, MS PowerQuery, REST APIs or Query Builder would be beneficial. Awareness of PLM customisation, workflows, XML configuration, Java, JavaScript or Windchill development would be desirable. Understanding of application maintenance, upgrades, testing and deployment activities. Understanding of IT service management processes, incident management and problem resolution. Configuration Management / CMII training would be desirable. Experience of virtualised environments such as VMware would be beneficial. Able to support process improvement and system improvement activities across Engineering IT applications. Strong understanding of IFS ERP is highly desirable. Experience in a regulated industry, particularly aerospace and defence, is strongly preferred. Excellent communication, negotiation, and stakeholder management skills.
Jun 11, 2026
Full time
Product Lifecycle Manager (Engineering / IT) Engineering IT / PLM Manager Cambridge/Hybrid £70-75k & Benefits. The Product Lifecycle Manager is responsible for the ownership, management, optimisation and continuous improvement of Engineering IT systems, with a primary focus on Product Lifecycle Management (PLM). The role will act as the key interface between Engineering, IT, PLM users, vendors and wider business stakeholders, ensuring that Engineering IT systems are fit for purpose, effectively supported, and aligned to operational and strategic requirements. RESPONSIBILITIES List key responsibilities and tasks that sit within this role PLM Ownership & Roadmap: Own the lifecycle, configuration, roadmap and continuous improvement plan for PLM and associated Engineering IT applications, including upgrades, enhancements and decommissioning decisions. Application Portfolio Management: Manage core Engineering IT applications that support PLM, CAD integration, data management, reporting and configuration control. PLM Champion: Champion PLM across Marshall Land Systems, promoting effective use of the system and identifying opportunities to improve Engineering delivery, control and efficiency. Strategic Business Support: Identify business opportunities where PLM and Engineering IT systems can improve process efficiency, data quality, reporting, configuration management and programme delivery. Vendor & Contract Management: Manage relationships with PLM vendors, CAD vendors, outsourced service providers and internal IT teams, ensuring performance against support agreements, contract requirements and business needs. Service & Issue Resolution: Act as the escalation point for PLM and Engineering IT issues, supporting incident resolution, root cause investigation, workaround definition and long-term corrective actions. Third Line Support: Provide third-line support where required, working with IT, vendors and users to investigate complex incidents, resolve problems and create knowledge articles to support future incidents. Architecture Oversight: Ensure PLM solution designs, integrations, workflows and system changes meet Engineering requirements, enterprise architecture standards, cybersecurity policies and business needs. Change Management: Manage configuration changes, system updates, upgrades, patches and enhancements to PLM and Engineering IT applications, ensuring appropriate testing, communication and deployment. Governance & Compliance: Ensure PLM and Engineering IT applications meet regulatory, cybersecurity, export control, ITAR and corporate policy requirements, including defence-related standards where applicable. Process Ownership & Improvement: Review, approve and improve PLM processes, procedures, workflows and user guides to ensure they remain effective, controlled and aligned to Engineering ways of working. Data Management & Reporting: Support Engineering data management, reporting, audit activity and business intelligence requirements through effective use of PLM data and reporting tools. Stakeholder Engagement: Collaborate with Engineering, IT, programme teams, business owners, PLM super users and cross-functional stakeholders to align PLM capability with organisational goals. Budgeting & Forecasting: Support financial planning by providing input on PLM licensing, support costs, maintenance agreements, upgrades, vendor services and future investment requirements. Asset & Licence Management: Coordinate software licence, maintenance agreement and asset lifecycle management activities, including requisition, inventory, installation, maintenance, updates and disposal. System Maintenance & Availability: Ensure appropriate PLM system maintenance, health checks, performance reviews and availability monitoring are in place to support business continuity. Knowledge & Documentation: Create and maintain technical specifications, process documents, user guides, support material, FAQs and knowledge articles to improve user support and reduce repeat issues. PREVIOUS EXPERIENCE REQUIRED: Experience managing, supporting or administering PLM systems within an Engineering or manufacturing environment. Experience working with Engineering teams using CAD and PLM tools. Experience of PLM system configuration, administration, support and continuous improvement. Experience supporting or managing data transfer between PLM and ERP platforms, including IFS Cloud, covering parts, BoMs, documents, change data, lifecycle states and release-to-manufacture processes. Experience managing PLM-related incidents, problems, root cause investigations and corrective actions. Experience working with IT teams, vendors and business stakeholders to deliver system improvements. Experience leading or supporting PLM upgrades, deployments, migrations or process changes. Experience managing a small technical team or leading cross-functional improvement activities. Experience of Windchill would be highly desirable. Experience with CAD tools such as Autodesk Inventor, AutoCAD or similar would be beneficial. Experience with Engineering configuration management, change control and product data management would be beneficial. TECHNICAL SKILLS/EDUCATIONS REQUIRED: Degree, HND or equivalent qualification in Engineering, ICT, Computer Science, Information Systems or a related discipline. Equivalent experience in an Engineering IT, PLM, CAD administration or Engineering systems management role would also be considered. Strong understanding of PLM capability, administration and configuration management. Ability to document technical specifications, user requirements, process flows and system changes. Good logical diagnostic skills with the ability to troubleshoot and resolve PLM-related problems. Understanding of CAD integration with PLM, ideally including tools such as Inventor, AutoCAD or similar. Understanding of PLM reporting, data extraction and business reporting methods. Awareness of database queries and reporting tools such as SQL, MS PowerQuery, REST APIs or Query Builder would be beneficial. Awareness of PLM customisation, workflows, XML configuration, Java, JavaScript or Windchill development would be desirable. Understanding of application maintenance, upgrades, testing and deployment activities. Understanding of IT service management processes, incident management and problem resolution. Configuration Management / CMII training would be desirable. Experience of virtualised environments such as VMware would be beneficial. Able to support process improvement and system improvement activities across Engineering IT applications. Strong understanding of IFS ERP is highly desirable. Experience in a regulated industry, particularly aerospace and defence, is strongly preferred. Excellent communication, negotiation, and stakeholder management skills.
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 11, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 11, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
2nd Line IT Service Desk Engineer Overview of the Role Our client is recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of their market leading, innovative customers. You will be based at their head office in Whiteley and sit with their knowledgeable Service Desk who will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent our client in a professional and courteous manner over the phone, email and face to face. This role does have an on-call expectation which is once every 5/6 weeks. Who is our client? Our client is a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. They are an award-winning Managed Service Provider servicing the UK and Europe. They have a strong team ethos which has enabled them to deliver exceptional service to their clients for over 25 years. When you join them, you will be part of their forward-thinking team, where you will be supported by not only your manager and the leadership team but your colleagues as well. They will give you everything you will need to develop your career with them. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Birthday day. Flexi Health plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table. Duties and Responsibilities of our client s Dedicated 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, face to face, or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the service desk team leader in managing their service desk in such a way as to deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record of achieving. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Jun 11, 2026
Full time
2nd Line IT Service Desk Engineer Overview of the Role Our client is recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of their market leading, innovative customers. You will be based at their head office in Whiteley and sit with their knowledgeable Service Desk who will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent our client in a professional and courteous manner over the phone, email and face to face. This role does have an on-call expectation which is once every 5/6 weeks. Who is our client? Our client is a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. They are an award-winning Managed Service Provider servicing the UK and Europe. They have a strong team ethos which has enabled them to deliver exceptional service to their clients for over 25 years. When you join them, you will be part of their forward-thinking team, where you will be supported by not only your manager and the leadership team but your colleagues as well. They will give you everything you will need to develop your career with them. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Birthday day. Flexi Health plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table. Duties and Responsibilities of our client s Dedicated 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, face to face, or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the service desk team leader in managing their service desk in such a way as to deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record of achieving. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 10, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 10, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 10, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.
Jun 10, 2026
Seasonal
Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.
Job Title: Senior Delphi Developer Location: Fully Remote Salary: £55k-£60k Job Description This Senior Application Developer role sits within the Application Support function and provides operational ownership, support, and technical stewardship for a critical CRM, audit, and invoicing system supporting EMEA business operations. You will act as the technical owner and subject matter expert for a predominantly Delphi-based platform, ensuring its ongoing stability, performance, and resilience. This is a hands-on technical leadership position that combines deep Delphi and Object Pascal expertise with strong skills in SQL Server and Azure SQL, and exposure to .NET technologies. You will work closely with DevOps, infrastructure, cloud, and business stakeholders to maintain high service reliability while driving continuous improvements in maintainability, security, and long-term sustainability. Responsibilities Act as the technical owner of the KVS/KVSIFS platform within the Run organisation, taking primary responsibility for the Delphi and Object Pascal codebase. Ensure high availability, stability, and resilience of the application in a business-critical production environment. Own incident and problem management, including leading root cause analysis and implementing corrective and preventative actions. Provide 2nd and 3rd line support for complex application issues, ensuring timely resolution and clear communication with stakeholders. Drive continuous improvements in service reliability, incident resolution times, and overall platform performance. Maintain and support the existing Windows-based desktop application, including resolving defects, delivering minor enhancements, and managing technical debt. Support and maintain the codebase and associated third-party components, ensuring compatibility and stability. Manage application releases, patches, and controlled deployments, ensuring changes are implemented safely and in line with operational standards. Support and optimise the Azure SQL database, including stored procedures, data integrity, and performance tuning. Work with infrastructure and cloud teams to diagnose performance issues, resolve latency and throughput challenges, and support high-volume transactional processing. Collaborate with infrastructure, cloud, and DevOps teams to improve scalability, resilience, and observability of the platform. Support the transition to more modern hosting patterns where appropriate, ensuring the application remains performant and stable during architectural or deployment model changes. Deploy and configure websites and web applications using Microsoft IIS, including managing application pools, bindings, and site configurations. Troubleshoot application and server-level issues in IIS, such as HTTP errors and application pool failures, and support secure configurations including SSL certificates and authentication methods. Support and monitor all application integrations, including REST APIs, external audit and certification platforms, and invoicing and payment systems. Troubleshoot and resolve data synchronisation issues and integration failures that impact business operations. Ensure the platform operates within defined security and network controls, validating secure data access and API-based external communications. Support the platform's technical and security posture, contributing to audit, compliance, and assurance activities. Maintain comprehensive and up-to-date documentation, including architecture diagrams, support runbooks, known errors, and recovery procedures. Reduce key-person dependency by ensuring knowledge is documented, shared, and accessible across teams. Act as a trusted technical partner to business stakeholders, IT Operations, and cloud and infrastructure teams. Provide clear communication on incidents, risks, technical limitations, and platform sustainability, translating technical concepts into clear business language. Operate effectively within a complex and Legacy environment while aligning with modern engineering and operational practices. Essential Skills Strong, hands-on experience with Delphi and Object Pascal in enterprise or business-critical applications. Proven experience supporting and maintaining Legacy or long-lived codebases, particularly VCL-based applications. Strong SQL Server and Azure SQL capability, including performance tuning, troubleshooting, and support for high-volume transactional workloads. experience supporting and developing web applications and API endpoints, including REST APIs. experience operating applications in production environments with high availability and reliability requirements. Solid understanding of incident, problem, and change management within a Run/Operate model. Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex issues across application, database, and integration layers. Self-motivated and proactive approach, with the ability to work independently with minimal supervision while driving continuous improvement. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders and explain technical concepts in clear business language. Ability to operate effectively in complex and Legacy environments, balancing stability with modernisation. Strong organisational and prioritisation skills, with the ability to manage competing demands and deliver within deadlines. Resilient and pragmatic approach to technology challenges. 5+ years of hands-on experience with Delphi and Object Pascal. Strong experience with SQL Server and Azure SQL in production environments. Demonstrable experience as both a developer and administrator of a Delphi-based codebase environment. Proven experience supporting business-critical applications in production. experience maintaining VCL-based applications. experience delivering solutions using Agile methodologies, working alongside Product Owners and Business Analysts. experience managing application releases, user communications, and training for a commercial user base. Additional Skills & Qualifications experience keeping software versions up to date and ensuring applications remain within vendor support windows. experience with .NET technologies, including .NET Core and C# MVC, or a strong interest in developing skills in modern .NET technologies. experience working closely with DevOps and platform teams to evolve delivery and hosting practices. Hands-on experience with Microsoft IIS, including deploying and configuring websites and web applications, managing application pools and bindings, and troubleshooting application and server-level issues. Familiarity with secure configurations in IIS, including SSL certificate management and authentication methods. experience supporting integrations with external audit and certification platforms, invoicing systems, and payment systems. Familiarity with Azure-based hosting environments and modern hosting patterns. experience participating in or supporting audit, compliance, and assurance activities. Comfort working as a subject matter expert and self-starter in a role with significant autonomy and ownership. Location Birmingham, UK Rate/Salary .00 GBP Yearly Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Jun 10, 2026
Full time
Job Title: Senior Delphi Developer Location: Fully Remote Salary: £55k-£60k Job Description This Senior Application Developer role sits within the Application Support function and provides operational ownership, support, and technical stewardship for a critical CRM, audit, and invoicing system supporting EMEA business operations. You will act as the technical owner and subject matter expert for a predominantly Delphi-based platform, ensuring its ongoing stability, performance, and resilience. This is a hands-on technical leadership position that combines deep Delphi and Object Pascal expertise with strong skills in SQL Server and Azure SQL, and exposure to .NET technologies. You will work closely with DevOps, infrastructure, cloud, and business stakeholders to maintain high service reliability while driving continuous improvements in maintainability, security, and long-term sustainability. Responsibilities Act as the technical owner of the KVS/KVSIFS platform within the Run organisation, taking primary responsibility for the Delphi and Object Pascal codebase. Ensure high availability, stability, and resilience of the application in a business-critical production environment. Own incident and problem management, including leading root cause analysis and implementing corrective and preventative actions. Provide 2nd and 3rd line support for complex application issues, ensuring timely resolution and clear communication with stakeholders. Drive continuous improvements in service reliability, incident resolution times, and overall platform performance. Maintain and support the existing Windows-based desktop application, including resolving defects, delivering minor enhancements, and managing technical debt. Support and maintain the codebase and associated third-party components, ensuring compatibility and stability. Manage application releases, patches, and controlled deployments, ensuring changes are implemented safely and in line with operational standards. Support and optimise the Azure SQL database, including stored procedures, data integrity, and performance tuning. Work with infrastructure and cloud teams to diagnose performance issues, resolve latency and throughput challenges, and support high-volume transactional processing. Collaborate with infrastructure, cloud, and DevOps teams to improve scalability, resilience, and observability of the platform. Support the transition to more modern hosting patterns where appropriate, ensuring the application remains performant and stable during architectural or deployment model changes. Deploy and configure websites and web applications using Microsoft IIS, including managing application pools, bindings, and site configurations. Troubleshoot application and server-level issues in IIS, such as HTTP errors and application pool failures, and support secure configurations including SSL certificates and authentication methods. Support and monitor all application integrations, including REST APIs, external audit and certification platforms, and invoicing and payment systems. Troubleshoot and resolve data synchronisation issues and integration failures that impact business operations. Ensure the platform operates within defined security and network controls, validating secure data access and API-based external communications. Support the platform's technical and security posture, contributing to audit, compliance, and assurance activities. Maintain comprehensive and up-to-date documentation, including architecture diagrams, support runbooks, known errors, and recovery procedures. Reduce key-person dependency by ensuring knowledge is documented, shared, and accessible across teams. Act as a trusted technical partner to business stakeholders, IT Operations, and cloud and infrastructure teams. Provide clear communication on incidents, risks, technical limitations, and platform sustainability, translating technical concepts into clear business language. Operate effectively within a complex and Legacy environment while aligning with modern engineering and operational practices. Essential Skills Strong, hands-on experience with Delphi and Object Pascal in enterprise or business-critical applications. Proven experience supporting and maintaining Legacy or long-lived codebases, particularly VCL-based applications. Strong SQL Server and Azure SQL capability, including performance tuning, troubleshooting, and support for high-volume transactional workloads. experience supporting and developing web applications and API endpoints, including REST APIs. experience operating applications in production environments with high availability and reliability requirements. Solid understanding of incident, problem, and change management within a Run/Operate model. Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex issues across application, database, and integration layers. Self-motivated and proactive approach, with the ability to work independently with minimal supervision while driving continuous improvement. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders and explain technical concepts in clear business language. Ability to operate effectively in complex and Legacy environments, balancing stability with modernisation. Strong organisational and prioritisation skills, with the ability to manage competing demands and deliver within deadlines. Resilient and pragmatic approach to technology challenges. 5+ years of hands-on experience with Delphi and Object Pascal. Strong experience with SQL Server and Azure SQL in production environments. Demonstrable experience as both a developer and administrator of a Delphi-based codebase environment. Proven experience supporting business-critical applications in production. experience maintaining VCL-based applications. experience delivering solutions using Agile methodologies, working alongside Product Owners and Business Analysts. experience managing application releases, user communications, and training for a commercial user base. Additional Skills & Qualifications experience keeping software versions up to date and ensuring applications remain within vendor support windows. experience with .NET technologies, including .NET Core and C# MVC, or a strong interest in developing skills in modern .NET technologies. experience working closely with DevOps and platform teams to evolve delivery and hosting practices. Hands-on experience with Microsoft IIS, including deploying and configuring websites and web applications, managing application pools and bindings, and troubleshooting application and server-level issues. Familiarity with secure configurations in IIS, including SSL certificate management and authentication methods. experience supporting integrations with external audit and certification platforms, invoicing systems, and payment systems. Familiarity with Azure-based hosting environments and modern hosting patterns. experience participating in or supporting audit, compliance, and assurance activities. Comfort working as a subject matter expert and self-starter in a role with significant autonomy and ownership. Location Birmingham, UK Rate/Salary .00 GBP Yearly Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
IT Engineer (On-Site, Fixed Term Contract) Location : Oxford (On-site, 5 days per week) Salary: £28,000 - £30,000 + benefits Benefits: Pension scheme + perks package Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment. This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment. What you'll do: Deliver day-to-day on-site IT support to staff and students Act as a visible, approachable IT presence across the school Manage and prioritise helpdesk tickets in line with SLAs Support classroom technology and digital learning tools Maintain user devices, accounts, and core systems You'll work closely with central engineering teams, service delivery management, and third-party suppliers to ensure consistent service and continuous improvement. What we're looking for: Strong 1st line IT support experience in a user-facing role Solid troubleshooting skills across hardware, software, and user issues Experience with Microsoft 365, including user account management Understanding of basic networking (DNS, DHCP, IP addressing) Experience supporting devices, printers, and AV equipment The ideal candidate will bring a proactive, service-focused mindset, excellent communication skills, and enjoy working in a structured, user-centric environment. Why join? Opportunity to work in a well-supported on-site role with backing from a wider IT function Exposure to education-focused technology environments Long-term fixed-term contract (3 years) offering stability Collaborative and service-driven culture Apply now to play a key role in delivering exceptional IT support within a growing education-focused environment.
Jun 10, 2026
Full time
IT Engineer (On-Site, Fixed Term Contract) Location : Oxford (On-site, 5 days per week) Salary: £28,000 - £30,000 + benefits Benefits: Pension scheme + perks package Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment. This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment. What you'll do: Deliver day-to-day on-site IT support to staff and students Act as a visible, approachable IT presence across the school Manage and prioritise helpdesk tickets in line with SLAs Support classroom technology and digital learning tools Maintain user devices, accounts, and core systems You'll work closely with central engineering teams, service delivery management, and third-party suppliers to ensure consistent service and continuous improvement. What we're looking for: Strong 1st line IT support experience in a user-facing role Solid troubleshooting skills across hardware, software, and user issues Experience with Microsoft 365, including user account management Understanding of basic networking (DNS, DHCP, IP addressing) Experience supporting devices, printers, and AV equipment The ideal candidate will bring a proactive, service-focused mindset, excellent communication skills, and enjoy working in a structured, user-centric environment. Why join? Opportunity to work in a well-supported on-site role with backing from a wider IT function Exposure to education-focused technology environments Long-term fixed-term contract (3 years) offering stability Collaborative and service-driven culture Apply now to play a key role in delivering exceptional IT support within a growing education-focused environment.
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 09, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.
Jun 08, 2026
Full time
Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.
A global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive and power generation sectors are seeking a Design Engineer to join their Engineering team to drive the next phase of development and growth. As a Design Engineer your duties will include: Respond to customer enquiries, review applications, develop technical specifications Specify catalogue parts, optimise seal configurations and design bespoke seals and gaskets Create 2D CAD drawings and 3D CAD models, maintain design files and drawing registers Liaise with internal stakeholders to ensure design suitability Utilise computer-based tools (e.g. Finite Element Analysis) to develop part designs Perform physical testing (e.g. load deflection, leak testing) to validate part performance Develop customer relationships, support Sales, develop product range and performance Perform technical investigations and provide support to internal and external Customers To be successful in the role of Design Engineer you will have demonstratable skills and experience in the following: Strong interpersonal skills, comfortable with internal stakeholder and Customer liaison Performing engineering calculations, application review and product specification Creation of engineering drawings, AutoDesk - Autocad and Inventor, maintaining technical files Hold a relevant degree or equivalent level To be considered for the role you should ideally have experience in: Precision metal forming/fabrication New product introduction, process feasibility Quality assurance & auditing Finite Element Analysis (ANSYS preferred, non-linear desirable) The position benefits from a private pension scheme, non-contractual Business Performance Related Bonus, 24 days' annual leave (rising with service) plus Bank Holidays, a working week over 5 days with an early Friday finish, offering excellent work/life balance.To apply for this role as Design Engineer, please click apply online and complete the full application process. We welcome all applications however; you must be eligible to work in the UK.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Jun 08, 2026
Full time
A global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive and power generation sectors are seeking a Design Engineer to join their Engineering team to drive the next phase of development and growth. As a Design Engineer your duties will include: Respond to customer enquiries, review applications, develop technical specifications Specify catalogue parts, optimise seal configurations and design bespoke seals and gaskets Create 2D CAD drawings and 3D CAD models, maintain design files and drawing registers Liaise with internal stakeholders to ensure design suitability Utilise computer-based tools (e.g. Finite Element Analysis) to develop part designs Perform physical testing (e.g. load deflection, leak testing) to validate part performance Develop customer relationships, support Sales, develop product range and performance Perform technical investigations and provide support to internal and external Customers To be successful in the role of Design Engineer you will have demonstratable skills and experience in the following: Strong interpersonal skills, comfortable with internal stakeholder and Customer liaison Performing engineering calculations, application review and product specification Creation of engineering drawings, AutoDesk - Autocad and Inventor, maintaining technical files Hold a relevant degree or equivalent level To be considered for the role you should ideally have experience in: Precision metal forming/fabrication New product introduction, process feasibility Quality assurance & auditing Finite Element Analysis (ANSYS preferred, non-linear desirable) The position benefits from a private pension scheme, non-contractual Business Performance Related Bonus, 24 days' annual leave (rising with service) plus Bank Holidays, a working week over 5 days with an early Friday finish, offering excellent work/life balance.To apply for this role as Design Engineer, please click apply online and complete the full application process. We welcome all applications however; you must be eligible to work in the UK.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 07, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
Jun 07, 2026
Contractor
IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)
As a Deskside Support Engineer, you will deliver second-line IT support while collaborating with service desk and third-line teams to resolve incidents, requests, and problems efficiently. You will also take ownership of end user device lifecycle management, ensuring reliable and secure technology for colleagues. Client Details Our client is a well-established organisation with a strong reputation for innovation within the financial services industry. They are committed to investing in their people, offering continuous learning opportunities and a supportive environment where employees can thrive and build long-term careers. Description This is a site-based role in Leeds where you will provide hands-on hardware, software, and infrastructure support to end users. Working within the End User Computing Team, you will play a key role in delivering second- and third-line support across a broad range of technologies and environments. Please note, this is a fully on-site role. Key responsibilities include: Managing and resolving support tickets in line with defined KPIs Providing deskside support for end user devices, office hardware, meeting rooms, and local infrastructure Supporting major incident management and disaster recovery activity Maintaining and contributing to the knowledge management database Managing device lifecycle processes including builds, deployments, recovery, and decommissioning Configuring and provisioning hardware and software using SCCM and Intune Supporting ITIL-aligned processes including Incident, Problem, Change, and Asset Management Collaborating with internal teams, service providers, and stakeholders Contributing to continuous service improvement initiatives Profile To be successful in this role, you will bring: At least 2 years' experience in a deskside support or similar role Experience at both 2nd and 3rd line support. Strong technical knowledge of SCCM build systems and Intune MDM Experience managing the full device lifecycle (build, deploy, return, decommission) A customer-focused approach with excellent interpersonal skills Strong troubleshooting and problem-solving abilities in complex environments Clear communication skills with the ability to explain technical concepts to non-technical users Familiarity with ITIL processes and working within structured IT environments A proactive, organised, and resilient mindset with the ability to manage multiple priorities Job Offer Competitive salary ranging from up to 40,000 26 days annual leave, plus a wellbeing day, volunteer day, bank holidays and the ability to buy up to 5 extra days leave. Opportunity to work in a professional and collaborative environment in Leeds. Comprehensive benefits package tailored to support your career and personal development. Engagement with a large organisation offering stability and growth opportunities. If you're ready to take the next step, feel free to apply!
Jun 07, 2026
Full time
As a Deskside Support Engineer, you will deliver second-line IT support while collaborating with service desk and third-line teams to resolve incidents, requests, and problems efficiently. You will also take ownership of end user device lifecycle management, ensuring reliable and secure technology for colleagues. Client Details Our client is a well-established organisation with a strong reputation for innovation within the financial services industry. They are committed to investing in their people, offering continuous learning opportunities and a supportive environment where employees can thrive and build long-term careers. Description This is a site-based role in Leeds where you will provide hands-on hardware, software, and infrastructure support to end users. Working within the End User Computing Team, you will play a key role in delivering second- and third-line support across a broad range of technologies and environments. Please note, this is a fully on-site role. Key responsibilities include: Managing and resolving support tickets in line with defined KPIs Providing deskside support for end user devices, office hardware, meeting rooms, and local infrastructure Supporting major incident management and disaster recovery activity Maintaining and contributing to the knowledge management database Managing device lifecycle processes including builds, deployments, recovery, and decommissioning Configuring and provisioning hardware and software using SCCM and Intune Supporting ITIL-aligned processes including Incident, Problem, Change, and Asset Management Collaborating with internal teams, service providers, and stakeholders Contributing to continuous service improvement initiatives Profile To be successful in this role, you will bring: At least 2 years' experience in a deskside support or similar role Experience at both 2nd and 3rd line support. Strong technical knowledge of SCCM build systems and Intune MDM Experience managing the full device lifecycle (build, deploy, return, decommission) A customer-focused approach with excellent interpersonal skills Strong troubleshooting and problem-solving abilities in complex environments Clear communication skills with the ability to explain technical concepts to non-technical users Familiarity with ITIL processes and working within structured IT environments A proactive, organised, and resilient mindset with the ability to manage multiple priorities Job Offer Competitive salary ranging from up to 40,000 26 days annual leave, plus a wellbeing day, volunteer day, bank holidays and the ability to buy up to 5 extra days leave. Opportunity to work in a professional and collaborative environment in Leeds. Comprehensive benefits package tailored to support your career and personal development. Engagement with a large organisation offering stability and growth opportunities. If you're ready to take the next step, feel free to apply!
Fisher German LLP
Ashby-de-la-zouch, Leicestershire
The Team & Focus of the Role Our IT Service & Infrastructure team are looking for a new Systems Support Engineer to come and join the team, on a 5-month fixed term contract. Working alongside our?team, you will be responsible for onsite service and support needs for employees around the firm. You will ideally have experience in providing support for all areas of technology, including laptops, servers, printers, and networks as well as vendor specific hardware and software (such as Microsoft365, Microsoft Office Desktop Applications, etc). This role will be will be based in Ashby, and although we do operate a hybrid working policy, it's essential that you're able to commute to Ashby weekly. Our standard hours are 08:45am - 5:15pm (37.5 hours), however we'd be open to discussing flexible working requirements with minimum working hours of 30 per week. In return, beyond your base salary you will be included in: A discretionary bonus scheme ?A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve ?Enhanced maternity, paternity, adoption and shared parental leave ?An online money saving portal and access to a 24/7 mental health & wellbeing service. ?Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: ? ?IT support relating to technical issues involving Microsoft's core business applications and operating systems. (Microsoft365, Microsoft Office Desktop Applications etc.) ?Laptop and mobile device deployments ?Asset Management responsible for tracking of all inbound and outbound hardware ?End user onboard and off board. ?Communication with customers as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages. ?Improve customer service, perception, and satisfaction. ?You will track, log and correct information using our ITSM tools to protect assets and components. ?You will maintain a high level of customer service and have confidence to deal with complex complaints along with showing empathy to satisfy customer demands. ?You will resolve user requests and own service desk issues until a new owner has been found or the problem has been mitigated or resolved. ?You will be responsible for the investigation of problems in systems, processes, and services, tactical or operational and will contribute to the implementation of remedies and preventative measures. ?You will create knowledge-based articles for ITSM customer self-help guides. ?Identify and engage with users or stakeholders to collate user needs evidence. ?Diagnose and troubleshoot software and hardware problems and help our customers install approved applications and programs. ?Site visits as required to support our end users The successful candidate will have ?ITIL v3/4 Certification ?Microsoft MCP, MCSA or MCSE ?2-3 Years help/service desk experience ?Experience of different ITSM systems ?Experience of supporting most end user compute devices and desktop applications ?Experience of supporting Office365 and SharePoint Environments. ?Technical understanding: You can show an awareness of the relevant subject matter and a high-level understanding of what it involves. ?Ability to diagnose technical issues. ?Self-motivated with the ability to work in a fast-moving environment. ?Full Driving Licence Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
Jun 07, 2026
Seasonal
The Team & Focus of the Role Our IT Service & Infrastructure team are looking for a new Systems Support Engineer to come and join the team, on a 5-month fixed term contract. Working alongside our?team, you will be responsible for onsite service and support needs for employees around the firm. You will ideally have experience in providing support for all areas of technology, including laptops, servers, printers, and networks as well as vendor specific hardware and software (such as Microsoft365, Microsoft Office Desktop Applications, etc). This role will be will be based in Ashby, and although we do operate a hybrid working policy, it's essential that you're able to commute to Ashby weekly. Our standard hours are 08:45am - 5:15pm (37.5 hours), however we'd be open to discussing flexible working requirements with minimum working hours of 30 per week. In return, beyond your base salary you will be included in: A discretionary bonus scheme ?A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve ?Enhanced maternity, paternity, adoption and shared parental leave ?An online money saving portal and access to a 24/7 mental health & wellbeing service. ?Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: ? ?IT support relating to technical issues involving Microsoft's core business applications and operating systems. (Microsoft365, Microsoft Office Desktop Applications etc.) ?Laptop and mobile device deployments ?Asset Management responsible for tracking of all inbound and outbound hardware ?End user onboard and off board. ?Communication with customers as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages. ?Improve customer service, perception, and satisfaction. ?You will track, log and correct information using our ITSM tools to protect assets and components. ?You will maintain a high level of customer service and have confidence to deal with complex complaints along with showing empathy to satisfy customer demands. ?You will resolve user requests and own service desk issues until a new owner has been found or the problem has been mitigated or resolved. ?You will be responsible for the investigation of problems in systems, processes, and services, tactical or operational and will contribute to the implementation of remedies and preventative measures. ?You will create knowledge-based articles for ITSM customer self-help guides. ?Identify and engage with users or stakeholders to collate user needs evidence. ?Diagnose and troubleshoot software and hardware problems and help our customers install approved applications and programs. ?Site visits as required to support our end users The successful candidate will have ?ITIL v3/4 Certification ?Microsoft MCP, MCSA or MCSE ?2-3 Years help/service desk experience ?Experience of different ITSM systems ?Experience of supporting most end user compute devices and desktop applications ?Experience of supporting Office365 and SharePoint Environments. ?Technical understanding: You can show an awareness of the relevant subject matter and a high-level understanding of what it involves. ?Ability to diagnose technical issues. ?Self-motivated with the ability to work in a fast-moving environment. ?Full Driving Licence Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
