59 jobs found

Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ

Job title : 2nd / 3rd Line Support Engineer (Contract) Location : Central London (Hybrid) Rate : £325 per day (Inside IR35) Contract length : 6 months + extension Start date : ASAP Working hours : 9:00am to 5:00pmA highly established organisation is seeking a 2nd / 3rd Line Support Engineer to join on an initial 6-month contract with strong potential for extension. This role sits within a fast-moving technical environment where the focus is split between BAU escalation support and hands-on infrastructure project delivery. You will be working closely with infrastructure, cloud and security teams on key transformation and improvement initiatives.The 2nd / 3rd Line Support Engineer will not only be responsible for resolving complex escalations, but will also play a key role in delivering infrastructure and cloud-based projects end-to-end. This includes assisting with system migrations, modern workplace rollouts, identity and access improvements and automation initiatives. This is a highly delivery-focused role where project work is a core part of the day-to-day, not just an add-on.The successful 2nd / 3rd Line Support Engineer will have a proactive mindset, strong technical depth and the ability to take ownership of tasks within both support and project environments. You will be expected to work independently on project streams while also collaborating across wider technical teams. Essential skills - 2nd / 3rd Line Support Engineer: Microsoft Entra ID (Azure AD) administration and advanced troubleshooting Microsoft 365 (Exchange Online, SharePoint, Teams administration and migration support) Intune / Endpoint Manager (device build standards, policy deployment, large-scale rollout experience) Windows Server (2016/2019/2022) support and build/migration involvement Azure (VM provisioning, migrations, networking fundamentals) Networking troubleshooting (VPNs, firewalls, routing, DNS resolution) Microsoft Defender for Endpoint (security configuration and onboarding) PowerShell scripting for automation, remediation and deployment support Proven experience working on infrastructure or workplace transformation projects Desirable skills - 2nd / 3rd Line Support Engineer: Microsoft Sentinel (SIEM integration and security uplift projects) VMware / virtualisation migrations or upgrades ITIL framework experience in structured project delivery Identity governance / conditional access rollout projects Experience delivering Microsoft 365 tenant migrations or device modernisation programmes If you are a technically strong engineer who enjoys being hands-on with both escalation support and meaningful infrastructure and cloud projects, this contract offers excellent exposure to modern enterprise transformation work. Please apply with an up to date CV.

I am currently working with large manufacturing business who are seeking a strong strategic IT Infrastructure Operations Manager to join their expanding business to help with several key areas which are focused around infrastructure/system migrations as well as helping to strategically align the IT support/operations to fit with the companies wider vision. We are looking for someone with both hands on leadership experience and a strong technical understanding to help drive infrastructure/system improvements and elevate the IT services across the company. Key Responsibilities Strong technical background in systems administration, networking, and cloud-based services (e.g. Microsoft 365, Azure, etc.). Oversee all internal IT infrastructure, including networks, cloud services, hardware, software, and security protocols. Ensure all IT practices meet relevant compliance standards, including GDPR and cybersecurity best practices. (Ideally experience of utilising either SOX or ISO27001) Proactively monitor and manage potential security risks. Proven experience as an IT Manager or Senior IT Lead. Demonstrable experience leading and developing a small IT team. Strong project management skills and the ability to prioritise workloads effectively. High level of self-motivation with a proactive mindset and solutions-based approach. Schedule and oversee daily, monthly, and annual IT activities and service deliverables. Ensure data integrity, system uptime, and appropriate disaster recovery procedures. Support and implement company-wide IT improvement projects. Identify and deliver system upgrades or integrations that support operational efficiency. (Inc. EPR) Work closely with internal stakeholders to understand needs and deliver IT solutions that support business goals. Manage relationships with IT service providers and software vendors. Working arrangements Hybrid, ideally 3 days but possible 2 days in the office for the right person. Flexibility required for international travel Please apply for consideration

Head of Technology & Engineering Location: Coventry (Hybrid Working) Salary: 70,000 - 100,000 Employment Type: Permanent Please note: Sponsorship is not available for this position. Overview A growing SME technology organisation is seeking a hands-on Head of Technology & Engineering to lead software delivery, infrastructure operations, and technical strategy across the business. This is a leadership role requiring someone who can operate strategically while remaining technically hands-on, with the ability to contribute to architecture, coding, technical problem-solving, and engineering delivery when required. The successful candidate will oversee software engineering and IT operations functions, ensuring business-critical systems remain secure, resilient, scalable, and aligned with commercial objectives. The Role You will lead multidisciplinary technical teams responsible for software development, infrastructure services, integrations, and operational support. The role requires someone who can balance long-term technical strategy with day-to-day operational priorities, managing change effectively within a fast-paced SME environment. You'll work closely with executive leadership, commercial teams, and technical staff to support ongoing growth, customer delivery, and operational continuity. This is not a purely managerial position - the business is looking for someone who remains technically credible and capable of contributing hands-on across software engineering, architecture, troubleshooting, and technical decision-making. Key Responsibilities Technology & Engineering Leadership Lead the operational delivery and support of business-critical software applications and platforms Oversee engineering and infrastructure priorities across the organisation Ensure systems remain secure, scalable, resilient, and operationally effective Contribute to long-term technology strategy and architecture planning Support the delivery of customer-facing technical solutions and services Hands-On Technical Contribution Provide hands-on support across software engineering, architecture, integrations, and infrastructure where required Contribute to technical design discussions and architectural decisions Support development teams with coding, troubleshooting, optimisation, and technical leadership Guide best practices across Agile delivery, DevOps, and software engineering standards Infrastructure & Security Oversee cloud, hybrid, and on-premise infrastructure environments Ensure compliance with GDPR, security frameworks, and governance standards Maintain awareness of cybersecurity risks and resilience strategies Support policies, procedures, and compliance aligned with ISO9001 and ISO27001 standards Operational & Stakeholder Management Manage relationships across executive leadership, engineering, operations, sales, and customers Coordinate priorities across development and IT services teams Manage suppliers, vendors, and external technology partners Communicate technical concepts clearly to technical and non-technical stakeholders Lead teams in a collaborative environment focused on autonomy rather than micromanagement Required Skills & Experience Leadership & Delivery Experience leading software engineering and infrastructure teams within an SME environment Strong operational leadership and project delivery experience Ability to manage competing priorities and drive change effectively Strong stakeholder management and communication skills Technical Expertise Hands-on software engineering background with experience in modern development environments Strong understanding of Agile software delivery methodologies and SDLC practices Experience with programming languages such as Java, Python, C#, or similar Experience with DevOps practices and CI/CD principles Understanding of cloud platforms including AWS, Azure, or GCP Experience with databases such as SQL Server and/or Oracle Understanding of scalable architectures, integrations, and system design Strong knowledge of cybersecurity principles and layered security approaches Business & Commercial Awareness Ability to align technical decisions with business outcomes Strong analytical and problem-solving skills Comfortable working within resource-conscious SME environments Experience supporting customer-facing technical solutions and operational delivery Desirable Experience Background in Computer Science, Engineering, or related discipline Experience across industries such as Construction, Utilities, Logistics, Retail, Manufacturing, Insurance, or IT Services Exposure to ISO9001 and ISO27001 environments Interest in emerging technologies including AI, automation, and cloud innovation What's on Offer Senior leadership role within a growing SME technology business Opportunity to influence technology strategy and engineering direction Hybrid working environment based around Coventry Broad and varied role combining leadership and hands-on technical delivery Collaborative and entrepreneurial culture with strong autonomy

Your new role An established, international retail organisation is seeking a People Operations Manager to lead the day-to-day operational HR agenda across the UK and Southern Europe. The role supports a circa-700 employee population across multiple countries and retail locations, with responsibility for ensuring operational excellence across HR Operations including payroll, systems, reward, mobility and employee relations.This is a hands-on, delivery-focused role suited to an experienced HR professional who enjoys working close to the detail while maintaining oversight of risk, governance and cost. You'll manage one direct report and partner closely with Finance, Legal, Retail leadership and external providers. Employee Relations & Risk Management Oversee complex and sensitive employee relations matters Partner with external legal advisors on investigations, disputes and high-risk cases Coordinate with Health, Safety and Security stakeholders where appropriate Payroll & Operational Compliance Full accountability for payroll delivery across several jurisdictions, ensuring accuracy, timeliness and compliance Act as the central link between HR, Finance, operational teams and external payroll partners Maintain compliance with local employment, tax and regulatory requirements People Analytics, Cost Control & Planning Own headcount modelling, payroll forecasting and workforce cost management Produce people insights, reporting and dashboards to support business decision-making Analyse trends, risks and inefficiencies within the people function and recommend improvements HR Systems & Data Ownership System owner for HR technology, ensuring data accuracy, integrity and adoption Lead system enhancements, upgrades and optimisation activity Provide training and support to HR colleagues, managers and employees on system use Reward & Benefits Deliver annual reward cycles including salary reviews, bonus and commission administration Support market benchmarking to ensure competitive and sustainable reward positioning Manage benefits provision and relationships with external suppliers Mobility & Right-to-Work Oversee immigration, visa and relocation processes for international hires and transfers Partner with external advisors to ensure full compliance across jurisdictions Act as a trusted point of contact for employees navigating international moves What you'll need to succeed Senior experience in People/HR Operations with Payroll and Reward (c.10+ years) Background in retail, hospitality or other fast-paced environments preferred Strong payroll (end-to-end), HR systems and people reporting capability Confident using HR data and dashboards to drive insight and decisions Detail-focused, well-organised, and compliant in approach Solid knowledge of UK and regional employment law Strong communicator, trusted with highly sensitive information What you'll get in return Generous pay and benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the Company A privately owned retail group with multiple sites across North Wales is seeking an experienced Operations Manager to support day-to-day operations and ongoing business growth. The company is well-established, customer-focused, and committed to delivering high standards across all locations. Role Overview They are looking for a proactive and highly organised Operations Manager to oversee daily operations across several retail sites. You will ensure smooth running, operational efficiency, compliance, people management, and continuous improvement. This is a hands-on role covering operations, HR support, finance administration, supplier management, and site development. Key Responsibilities Operational Management Oversee customer service standards and respond to any issues across sites Maintain compliance with inspections and regulatory requirements Ensure strong stock management, site presentation, and general upkeep Coordinate site improvements including infrastructure updates, signage, maintenance planning, and new technology implementation HR & People Support Issue staff communications and assist with general HR documentation Maintain and update employee records Manage holidays, scheduling, and rota planning Provide support to site managers on people-related matters Finance & Administration Assist with payroll processing alongside administrative support Complete month-end tasks such as bank reconciliation and aged debtor reviews Supplier & Pricing Management Monitor and compare pricing for key products and services Liaise with suppliers and explore alternative options Manage seasonal and promotional ordering across sites Site Development & Maintenance Coordinate planned works and liaise with contractors Support inspections and equipment servicing Address operational issues and implement solutions Technology & Systems Oversee site security and operational systems Manage issue logging and resolution for equipment and technology Review supplier invoices and service reports Leadership & Coverage Provide on-site support and coverage when required Work collaboratively with site managers and admin teams Lead by example and promote high operational standards Skills & Experience: Experience in multi-site operations management within retail Strong understanding of HR processes, scheduling, and payroll support Excellent organisational and communication skills Confident managing suppliers, contractors, and compliance requirements Comfortable working with technology and operational systems Hands-on, flexible, and proactive problem-solver Familiarity with health, safety, and environmental regulations Project management experience for site improvement initiatives

Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.

Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Business Development Manager Client & Marketing Permanent Mid-level Flexible working All UK offices A UK professional services firm is seeking an experienced Business Development Manager to partner with senior leaders across multiple practice areas, including Technology, Data/Cybersecurity, Employment and International Arbitration . The role Sitting within the Client & Marketing team, the Business Development Manager acts as a strategic adviser to service line leads - shaping market strategy, defining priorities and delivering high-impact business development and marketing initiatives. This is a hands-on, proactive role with ownership from strategy through to execution. Key responsibilities Develop and own market and client strategies across assigned service lines Analyse market trends and competitor activity to shape a differentiated client offer Drive client retention, cross-selling and new business opportunities Support bids and pitches with insight-led, client-focused content Lead strategic campaigns , PR alignment and client-led digital activity Act as the main liaison between lawyers and the wider marketing and BD team About you A credible, collaborative adviser with strong stakeholder management skills Commercially minded, insight-driven and ROI-focused Excellent written and verbal communication with strong project management capability Confident reducing complexity and turning strategy into delivery Why apply Hybrid and flexible working encouraged Comprehensive benefits including private medical cover, pension and wellbeing support Inclusive employer and Disability Confident If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Residential Building Manager Maternity Cover (9 12 Months) Manchester City Centre £31,919 per annum / £15.35 per hour Full-time, 40 hours per week Ideal Start: Week commencing 11th May We are seeking an experienced and energetic Residential Building Manager to oversee the day-to-day operations of a modern residential development in Manchester City Centre. This is a maternity cover role for an initial 9 months , with the potential to extend up to 12 months . The successful candidate will be responsible for delivering exceptional customer service, ensuring building safety and compliance, and creating a welcoming, community-focused environment for residents. Key Responsibilities Residence Operations Oversee the daily running of the building with a hands-on, service?driven approach. Maintain high standards of cleanliness, comfort and presentation across all communal areas. Conduct regular inspections to ensure safety, security and compliance. Manage maintenance issues, cleaning standards and follow up to ensure timely resolution. Oversee parcel handling, key management, access control and security protocols. Provide out-of-hours support when required (e.g., emergencies). Team Leadership Line manage residence staff, offering coaching, support and motivation. Promote a positive, engaged team culture. Lead by example in delivering exceptional customer service and operational standards. Financial & Commercial Support financial performance and budget management for the building. Manage a budget for resident community events and activities. Assist with viewings, renewals and occupancy targets. Support rent collection and build strong relationships with residents. Resident Experience & Community Building Act as the main point of contact for all resident interactions. Organise and host resident events to foster a sense of community. Support move-ins and move-outs, ensuring a smooth and positive experience. Handle complaints professionally and efficiently. Maintain strong local knowledge to support residents with information on amenities, travel and services. Build relationships with local organisations, universities and businesses. Person Profile Personal Attributes Energetic, enthusiastic and hands-on manager. Strong communicator with excellent relationship?building skills. Highly organised with strong time?management abilities. Confident in handling complaints and resolving conflict. High attention to detail and commitment to exceptional service. Proactive, self-motivated and able to work independently. Skills & Experience Experience in a customer-facing environment (hospitality, residential, education or corporate settings ideal). Strong understanding of health & safety processes. Previous experience delivering excellent customer service. Proficient in Microsoft Office. Flexible approach to working hours, including occasional out-of-hours support. Ability to work under pressure and manage multiple priorities. Why Apply? This is an exciting opportunity to take ownership of a vibrant residential community, lead a motivated team, and deliver a high-quality living experience in a flagship city-centre development. If you re passionate about customer service, operational excellence and community building, we d love to hear from you. Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

R13 Recruitment are partnering with an expanding IT services organisation to recruit a Team Manager to lead and develop a core service delivery function providing solutions to the corporate SME market across both Norfolk and the UK. This is a pivotal leadership role, responsible for stabilising, developing and driving the performance of a key service within the business. Leading from the front, this senior-level role will combine technical credibility, project scoping, planning and coordination, commercial awareness and strong people management to deliver high-quality outcomes for clients. This is a hands-on position and you'll be expected to remain technically credible while operating at a strategic and operational level. This position will suit an individual who enjoys taking ownership, driving improvements and making a visible impact across both team performance and client delivery. As a key hire, you will play a central role in creating consistent and high-quality outcomes, whilst working closely with other senior stakeholders. The ideal candidate will have progressed from a technical background into leadership and is now looking for a role where they can make a tangible impact in a forward-thinking business. Monday to Friday working hours. Salary offered will be commensurate to level of experience. The Company This organisation delivers a broad range of IT, telecoms and technology solutions to a national client base, supporting businesses with infrastructure, cloud, security and connectivity services. With continued growth and investment, they are now focused on strengthening their delivery function - creating an opportunity for an experienced manager to step in, bringing structure and driving performance across the technical delivery and installations teams. Benefits 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Clear progression opportunities within a growing group The Day to Day Leading and managing two technical delivery teams. Taking ownership of project delivery, ensuring work is effectively scoped, planned, resourced and completed on time, within budget and to a high standard. Acting as the senior escalation point for technical and client-related issues. Driving improvements across service delivery, processes and performance. Managing departmental budgets, forecasting and resource planning. Supporting and developing team members through coaching, 1:1s and performance management. Working closely with sales teams to support pre-sales, solution design and client strategy. Attending client meetings, building strong relationships with key stakeholders across all levels of organisational seniority and technicality, adapting approach accordingly. Monitoring KPIs, SLAs and delivery performance. Managing non-conformances and identifying continuous improvement opportunities. You Will Have / Be Proven experience in a leadership role within IT, infrastructure or managed services. Strong technical background across Microsoft environments (Windows, Azure, Microsoft 365). Experience managing client-facing project delivery in a commercial environment. Ability to balance technical, commercial, operational and people management responsibilities. Confident communicator, able to engage with both technical and non-technical stakeholders. Success in managing and developing your team. Experience managing budgets, resources and performance metrics. A proactive, solutions-focused mindset with the ability to drive change and improvement. Resilient, with the ability to lead teams through periods of change. Experience within an MSP environment would be highly advantageous, but is not essential. Knowledge of ISO standards (e.g. 9001 / 27001), PSA tools (such as Halo), or emerging technologies such as AI would be beneficial. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

2nd Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time Permanent Monday Friday, 9:00am 5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. Their services cover IT support, cyber security, and digital transformation, delivering modern solutions that help organisations work smarter and more securely. This is a business with ambitious plans, a collaborative culture, and a strong technical foundation. The team includes hands-on directors, an experienced Senior Engineer leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys variety, autonomy, and customer interaction. You ll work closely with the outsourced service desk, taking ownership of escalated support tickets while also delivering customer change requests, project work, and on-site installations. You ll collaborate directly with senior technical leadership and play an important role in improving systems, processes, and customer experience. Some weeks will involve regular customer site visits for project work or reactive support, while others will be fully remote. Key Responsibilities Resolve 1st and 2nd line escalated tickets end-to-end Deliver customer change requests including: Laptop setups User onboarding/offboarding SharePoint site creation Teams and mailbox configuration Support project delivery and on-site installations Attend customer sites for scheduled and reactive work Work alongside the Senior Engineer on escalations and complex issues Maintain clear technical documentation Identify opportunities to improve systems and processes Optional Growth into Technical Account Management For candidates interested in developing commercially, there s also the opportunity to support account management activities, including: Assisting the Account Manager Producing basic quotes for hardware and licensing Participating in technical customer discussions This is completely optional, but offers a genuine pathway for career progression and salary growth. Technologies You ll Work With Microsoft 365 (Exchange, Teams, SharePoint, Intune) Microsoft Defender for Office 365 & Defender for Business Microsoft Entra ID & Conditional Access Microsoft Azure basics Azure Virtual Desktop & Windows 365 Windows 10/11 & Windows Server Halo PSA Ninja RMM Asana Windows Autopilot About You You ll be someone who: Has strong communication and customer service skills Enjoys solving problems and learning new technologies Is proactive, organised, and driven to improve Is comfortable working both remotely and on customer sites Thrives in a fast-moving MSP environment Has an interest in AI tools and modern ways of working Essential Skills & Experience Minimum 2 years experience in a 2nd Line MSP role Strong Microsoft 365 administration experience Experience with Exchange, SharePoint, Teams, and Intune Working knowledge of Microsoft Entra ID & Conditional Access Good understanding of DNS, DHCP, VPNs, and firewalls Experience supporting Windows desktop and server environments Full UK driving licence and access to a vehicle Right to work in the UK Nice to Have: Experience using AI tools such as Microsoft Copilot or Claude Microsoft certifications (MS-900, AZ-900, SC-900, MS-102 etc.) Exposure to Azure IaaS, AVD, or Windows 365 Experience with Autopilot or Intune app packaging ITIL familiarity What s On Offer Competitive salary Generous holiday allowance Paid certifications and training Pension scheme Genuine progression opportunities into: 3rd Line Engineering Project Delivery Technical Account Management You ll be joining at an exciting stage of growth where your ideas, input, and development will genuinely matter.

Description A senior engineering leader who is responsible for the technical health, delivery performance, and professional development of their team. The Tech Lead is the primary engineering owner for one or more teams - setting technical direction, building culture, and bridging the gap between engineering and the broader organisation. Tech Leads are expected to actively drive AI-native culture within their team and model best practice for everyone they manage. The step from Technical Project Lead to Tech Lead is the most significant transition in the engineering career path. The TPL role is delivery-focused; the Tech Lead role adds sustained people leadership, team design, and function-level accountability. You are no longer primarily measured by what you build or what your project delivers - you are measured by the health and capability of your team over time. This means investing in people who may not yet be performing, having difficult conversations, and sometimes slowing down delivery to get the team architecture right. It is a fundamentally different role, and the instincts that made you a great TPL will need to evolve. Hands-on contribution remains significant. Approximately 60% of time is spent on direct technical work - coding, design, review, and architectural decision-making - and 40% on line management, stakeholder communication, hiring, and engineering strategy. This reflects Ignite's current scale and the importance of Tech Lead technical credibility. Responsibilities Own the technical health of one or more delivery teams: architecture, standards, quality, and culture Line manage up to 6 engineers directly or up to 10 indirectly, including regular 1:1s, objective setting, development support, and performance management Make or delegate architectural decisions with confidence, maintaining long-term codebase coherence Balance hands-on technical contribution with management and leadership responsibilities Drive quality and delivery standards across the team, setting clear expectations and holding them consistently Contribute to sprint planning and prioritisation alongside the Programme Manager and Analysts Lead incident response for the team, ensuring post-mortems produce systemic improvements and address root causes Represent engineering in stakeholder conversations, communicating clearly on delivery status, technical risk, and capacity Partner with the Head of Engineering on resourcing, team design, and delivery strategy Contribute to hiring by defining role requirements, leading technical interviews, and making recommendations Support the development of Senior Engineers towards greater leadership capability Operate with commercial awareness, understanding the revenue and margin implications of technical decisions Contribute to cross-function engineering strategy and platform-wide architectural decisions Develop or contribute to the Ignite repeatability and AI-native agenda Contribute to hiring strategy and team design conversations with the Head of Engineering Carry full line management responsibility for direct reports, including probation management and formal performance processes Support pay review and promotion recommendations to the Head of Engineering Manage indirect accountability for QA leads and their reports within the Ignite structure AI Leadership Responsibilities Actively use and champion coding harnesses, building team-level harnesses that standardize AI usage for common tasks Understand AI agents at an implementation level, including design, risks, and appropriate usage Understand and work with skills as reusable AI capabilities Have a strong working knowledge of MCP (Model Context Protocol), including tool access, context management, and security implications Set expectations for AI tool use within the team, defining what is encouraged, what requires review, and where human verification is required Stay current with the AI tooling landscape and share relevant developments with the Head of Engineering Qualifications Languages: TypeScript and C#/.NET (sufficient depth to review and guide work in both stacks) Frontend: Vue.js (Customer Portal stack - review and governance level) Databases: SQL Server, PostgreSQL (design, performance, governance) Cloud & Infrastructure: Azure (architecture, cost management, security posture) Container Orchestration: Kubernetes (operational and governance level) CI/CD: GitHub Actions, GitOps (ownership and governance) Security: ISO 27001 controls implementation and penetration test coordination Tooling: Linear, Git/GitHub, Copilot, monitoring and alerting platforms

IT Project Engineer We are currently recruiting an experienced IT Project Engineer to join us here at Tailor Made Technologies on a hybrid model. We are currently adding to our existing Infrastructure Project Team due to the successful business growth of Tailor Made Technologies. This hands-on technical infrastructure design and project delivery role is vital for us. We are looking for the right person to come and add their experience to our forward thinking, innovative and dynamic team. In return we will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project Engineer As our IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of our bespoke projects to our clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi (phone number removed) including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.

Job Title: SHEQ Co-ordinator Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Established in 1981, Bulkhaul Ltd is one of the world's leading independent ISO tank operators, a global leader in the transportation of bulk liquids and gases with representation in more than 150 countries worldwide. We have built a reputation of operational excellence delivering high-quality exceptional services and are committed to the highest standards of safety, quality, and environmental responsibility. As part of our continued growth, we are seeking a proactive and knowledgeable SHEQ Officer to support the implementation, development and continuous improvement of our Safety, Health, Environment, Quality and Security practices. Role: We are looking for an individual who can demonstrate commitment to their values and business goals as well as being flexible, innovative and team focused. This is a hands-on, multi-faceted position that requires a proactive and organised individual with a strong understanding of SHEQ principles. You will be supporting the SHEQ Manager ensuring our high standards in Health & Safety, environmental impact and quality management for the business are consistently met and continuously improved through best practice whilst maintaining certification & compliance in accordance with ISO 9001, 14001 & 45001. Roles and Responsibilities: Provide support to the SHEQ Manager Conduct regular safety audits, workplace inspections, and risk assessments across all departments. Managing & maintaining the company's SHEQ controls and policies in accordance with ISO 9001, 14001 & 45001 standardisation requirements. Monitor and report on SHEQ performance metrics and contribute to departmental improvement plans. Deliver safety inductions and training to promote a strong safety culture. Review & draft company Risk Assessments, Procedures, Policies & Processes. Provide updates to senior managers around SHEQ issues. Identify trends in relation to business behaviours and practices. Ensure compliance with all relevant SHEQ legislation, company policies and procedures. Review and assess ISO audit reports and oversee corrective actions with SHEQ Manager. Assist in customer complaint investigations & corrective actions. Required Experience: Minimum of 2 years' experience in a SHEQ role or in a similar capacity Strong working knowledge of UK SHEQ legislation and best practice. NEBOSH General Certificate (essential); Fire Safety or Environmental qualification (desirable). ISO 9001/14001/45001 experience. Conducting internal/external audits. Conducting risk assessments. Excellent communication and interpersonal skills, with the ability to influence and advise professionally at all levels. Accurate and professional written skills. Microsoft Office skills including competency in Excel, Word, Power Point, and a willingness to learn and adopt modern technologies. Encourages an environment where continuous improvement is paramount. What We Offer: Various Pension Schemes. Employee assistance and wellbeing program Private Health Cover, with access to a Digital GP. Death in Service Benefit. 25 days holiday per annum plus all statutory bank holidays. Annual Pay review. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security. Secure onsite parking. Own transport is recommended due to location (public transport services are available). Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Candidates with the relevant experience or job titles of: H&S Advisor, Health and Safety Officer, EHS Advisor, Environmental Safety Officer, Senior SHEQ Officer, NEBOSH, SHEQ Advisor, Health and Safety Officer will also be considered for this role.

Role Title: Lead Enterprise Engineer/Architect Duration: contract to run until 09/04/2027 Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £529 p/d Umbrella inside IR35 Role purpose/summary Big Bank Funding. FinTech Thinking Our technology teams work closely with our client's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world's leading international bank. Our multi-disciplined teams include DevOps engineers, IT architects, front and Back End developers, infrastructure specialists, cyber experts, as well as project and programme managers. Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2026 and beyond, we are currently seeking a Lead Enterprise Engineer/Architect to assist in the development of an Engineering Excellence Practice. Brief overview of the business areas Cybersecurity Technology & Engineering is responsible for fielding solutions that help defend our client against a wide range of threats to the business as well as its customers, clients, partners, and staff. The team works in concert, with partner teams across our client, to implement novel defensive capabilities that are effective and adaptable against a constantly evolving threat landscape. The function operates under the vision: "Enabling our client to be safely successful everywhere the Firm chooses to do business" The Engineering Excellence and Enablement Team We are a team of multi skilled engineers/architects who design and build integration solutions for Cyber services across our client. Our overall aims are to improve the security of the bank by removing friction from the cyber services engineers consume, and to improve how Cyber engineers its own services. This includes working with teams to improve their DevSecOps practices, pipeline integration with cyber services, and working with the Principal Engineering community across the bank to run POC's for improvements to existing services, or development of new services and features. This can require small optimisations or complete reimagining of the solution, and the way we achieve the overall outcomes. What you will be doing In addition to direct involvement with engineering teams across the bank we are also driving the adoption of engineering best practice across Cyber and are establishing an Engineering Excellence practice. We require an experienced engineer who has worked in high performing teams and has a broad knowledge, not just hands on development but also organisationally and has a proven track record in driving automation, efficiency quality and continuous improvement. This is an engineering led initiative by engineers for engineers looking at how to mature and improve engineering practice both within individual engineering teams and horizontally across cyber. Responsibilities Assist in establishing the engineering excellence program across Cyber, building a community of practice to drive consistency standardisation and a culture of automation and continuous improvement across teams. Embed engineering efficiency, improvement and engineering best practice across cyber with clarity on process, system and tools. Partnering with the Engineering leads and capability owners to ensure desired outcomes are achieved. Work with the engineering teams in setting requirements that develop services and capabilities that meet the controls needed but also appeal to a broad customer base and enable operational efficiency throughout our value stream. Facilitate the creation, evolution and implementation of standard build and deployment pipelines across Cyber. Engage with Cyber engineering teams to build, enhance and adopt these pipeplines. Champion cross functional reuse across new product introduction, gaining clear ownership and accountability to improve our product time to market. Engage with other engineering teams across Cyber and business to create a build once and use many times approach. Coach and support the Agile teams to ensure full consideration of 'concept to product to customer' is achieved through the upfront obsession of customer needs, adoption of standard patterns/approaches and drive a culture of inner sourcing and reuse. Identify standards and patterns which need to be developed/adopted to drive consistency and efficiency in our ways of working, and lead on their production and implementation. Partner with the product management teams to enable improved business case outcomes when selecting external products through a standardised product selection approach ensuring non-functional engineering requirements needed for effective operation are included as standard and not just functional requirements. What you will bring to the role Strong DevOps skills and experience - both hands on and at design level. Have degree (or equivalent) in Engineering or a related Scientific discipline. Have extensive experience working as a senior engineer or Technical Architect Have extensive experience leading in high-tech or high-change environments, with a proven ability to build, develop, and lead high-performing, cross-functional teams. Have led or significantly contributed to one or more engineering improvement initiatives in large complex organisations Be technically resilient and solutions-focused, with strong analytical thinking and the ability to assess complex technical, commercial, and regulatory inputs. Have strong demonstrated people management capability, with experience operating across global, decentralised teams. Have proven ability to influence, build relationships, and drive strategic plans with clear, actionable outcomes. Be action orientated and shown track record of delivery to commitments Have a track record of delivering results in complex, matrixed environments, with a deep understanding of design authority, engineering quality, safety and compliance. Be experienced in systems engineering and requirements management to enable innovative, scalable solutions. Have excellent communication, influencing, and negotiation skills, with the presence to engage effectively at senior levels across diverse culture Fluent in spoken and written English, with the ability to communicate clearly and effectively across global teams It's a advantage if you: Have worked in finance sector or a related highly regulated industry Have worked in Cyber Security, or have good experience in Cyber Security tools and standards All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Events Production Manager Summary: We are seeking an experienced, passionate, dynamic, technical and meticulously organised Events Production Manager to work across our growing portfolio of multi-faceted regional, national and international events. You will be working closely with our Project and Events Managers and in-house creative team as well as engaging with clients, from ideation to delivery. You will be responsible for leading the creative planning, design, budgeting, production development and mandatory documentation of events, shows and stands, through to on-site delivery. You will be required to manage all technical and production aspects of projects and events to which you are assigned, aiming to exceed client expectations and ensure our contractual obligations are delivered on-time and within budget. You will be very hands-on, able to multi-task with conflicting priorities, and demonstrate authority, industry knowledge and self-assurance in your planning, liaison and decision making. We will provide you with the time, space, flexibility and support to deliver, develop and enjoy what you do! Responsibilities - Production Management: Effectively research, develop, schedule and deliver all technical aspects for the events and projects that you are allocated and responsible for. Full management of event creative design, development and strategy. Creation of event concepts in line with clients planned outcomes, branding requirements and attendee needs. Creating and maintaining documentation for all events / shows (contracts, RAMS, schedules, ESG reports). Preparing, booking and communicating schedules, requirements, execution plans and individual responsibilities to team members, suppliers and venue partners (including time directive management). Working together with all included in the event from concept to delivery including the creation of full event production schedules that can be used by all parties. Full supplier management, including quote generation, design management, equipment requirement and all aspects of event delivery Full management and liaison with venues for install, technical requirements, event delivery and extraction (including any required negotiation). Producing and developing technical schematics and floor plans, including the use CAD software (or similar). Ability to create and design event technical plans, designs and specifications to the highest industry standard. Overseeing technical delivery on site from installation to get-out. Management of on-site personnel (local staff, temporary labour, promo staff, technicians etc.) Producing detailed cost forecasts and ensuring projects are delivered within budget. Client liaison, attending meetings and coordinating accordingly. Introduction and management of carbon reporting for all delivered events. Travel requirements to event sites, venue scope visits, client meetings and event delivery. Ensure that the company's contractual responsibilities and obligations are delivered on-time and within budget Create bespoke quotations for projects/events in line with budget and ensuring that AE is competitive and seen as value for money Ensure that the companies equipment is kept to legal standard, tested and maintained to the highest standard Manage all related production supply and distribution channels and contracts as needed in line with the requirements of each event / project. Close liaison with the Project Management / Account Management team to ensure smooth facilitation & seamless client liaison and dual manage practical logistics. Development of asset management systems, for internal use and future external hire (including security of equipment management). Responsibilities - general: Represent AE at client meetings, presentations and events as required. Actively promote the company and its activities across the array of stakeholders, business and networks to enhance brand profile and create new business opportunities and future prospects. Effectively lead, support guide and motivate peers and colleagues to help achieve overall business and personal success. Essential Criteria: 5+ years' experience in a Creative Production / Production / Technical Management role or similar - ideally in a highly commercial environment. Exceptional organisational, scheduling, time and delivery/implementation skills. Diligent, results focused and driven. Ability to lead, whilst working with others as part of a team. Demonstrate a personal approach with creative thinking, intuition and flair. Ability to multitask with conflicting priorities and time pressures. Highly focused on 'detail'. Ability and willingness to travel across the UK and abroad as necessary Ability and willingness work flexibly as projects require including occasional overnight stays Thank you for your interest in Associate Events, we hope to meet you soon Associate Events Limited is committed to Equal Opportunity in employment and welcomes applications from all sections of the community.

Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# User Researcher (SC Eligible) - Consultant - Digital ExcellenceGlasgow, London, Manchester, Newcastle Bank House Your Role • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. • Contribute to creating better products and services that solve users' problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. • Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. • Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. • Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. • Help to embed user-centred design and user research best practices into teams and the wider business.Essential• Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. • Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. • You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period) • Experience working with Government Digital Service (GDS) service standards, using GDS design principles • Strong storytelling, communication, stakeholder management, and facilitation skills. • Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. • Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. • Understanding of a range of tools and practices for in-person and remote research.Bonus skills• A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. • You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. • A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Your Profile Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. What you'll love about working here • Work as part of a collaborative, cross-disciplinary design community shaping digital transformation for major public and private sector clients. • Play a central role in growing our design capability and influencing the future of design at Capgemini Invent. • Access to ongoing training, certifications, and professional development opportunities. • A hybrid working model that promotes flexibility, balance, and collaboration. Need to know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

Contract Senior Infrastructure Engineer (Azure / Intune / Windows 365 / Exchange) Location Berkshire 1 or 2 days a week, rest remote : Contract Duration: 4-6 months initially, will be extended. Rate: 425 day rate,IN scope of IR35 Start Date: ASAP Client will wait for the right person. Overview: We are seeking a Contract Senior Infrastructure Engineer to join our leading clients Infrastructure Operations (OPS) team, supporting a hybrid environment across on-premises and Azure platforms. This role is focused on strengthening Azure and modern workplace capability, particularly across Intune and Windows 365, while also supporting Exchange Online, Exchange On-Prem, and core infrastructure services. This is not a traditional infrastructure role, so strong hands-on cloud and modern workplace experience is essential. Role Focus: Strengthen team capability in Azure and modern workplace technologies, particularly Intune and Windows 365. Support and maintain Exchange Online and Exchange On-Prem environments. Contribute to infrastructure modernisation and cloud migration activities across the Operations team. Provide 3rd line support across core infrastructure and Microsoft 365 platforms. Work across operational support and project delivery in a fast-paced OPS environment. Key Requirements: Strong hands-on experience with Azure infrastructure, including IaaS, networking, and identity. Strong hands-on experience with Microsoft Intune / Endpoint Manager. Strong hands-on experience with Windows 365 (Cloud PC). Strong hands-on experience with Exchange Online and Exchange On-Prem. Experience administering Microsoft 365 services. Strong PowerShell scripting capability. Good understanding of corporate security principles and best practices. Solid background in Windows Server administration. Solid background in Active Directory and Entra ID. Experience working in a fast-paced OPS environment spanning 3rd line support and project work. Understanding of infrastructure lifecycle management and end-of-life planning. Ability to support Microsoft 365 infrastructure and services. Willingness to attend data centre sites as required; car access is needed. Additional / Desirable Skills: VMware administration and support. Cisco networking fundamentals. Okta and SSO authentication. Infrastructure as Code, including Terraform. DevOps and automation practices. Role-Based Access Control (RBAC). Networking and firewall technologies. Why Join? This contract opportunity offers the chance to play a key role in strengthening the client's cloud and modern workplace capability within the Infrastructure Operations team. You will work across business-critical platforms, support ongoing modernisation, and contribute directly to the evolution of a hybrid infrastructure estate. For more information, please send your CV to (url removed) Services advertised are those of an employment business.