Junior Project Manager Construction / Fit-Out Location: Insert location Salary: £30,000 £40,000 (DOE) We are currently seeking a Junior Project Manager to join a growing and dynamic construction team. This is an excellent opportunity for someone early in their PM career who is looking to develop their skills and progress within a supportive environment. The Role You will support the delivery of fit-out projects across a range of sectors, including: Education Office spaces Industrial units Working closely with senior project managers and site teams, you will assist in ensuring projects are delivered on time, within budget, and to a high standard. Key Responsibilities Assisting in the management of construction and fit-out projects Supporting programme planning, cost control, and reporting Coordinating with subcontractors, suppliers, and internal teams Monitoring site progress and quality standards Ensuring health & safety procedures are followed About You Degree in Construction Management or a related construction discipline 1 2 years experience in a project management or site-based role Strong organisational and communication skills Eager to learn, proactive, and detail-oriented Ability to work well within a team environment What s on Offer Competitive salary of £30k £40k depending on experience Exposure to varied and interesting fit-out projects Career development and progression opportunities Supportive and collaborative team culture
Feb 27, 2026
Full time
Junior Project Manager Construction / Fit-Out Location: Insert location Salary: £30,000 £40,000 (DOE) We are currently seeking a Junior Project Manager to join a growing and dynamic construction team. This is an excellent opportunity for someone early in their PM career who is looking to develop their skills and progress within a supportive environment. The Role You will support the delivery of fit-out projects across a range of sectors, including: Education Office spaces Industrial units Working closely with senior project managers and site teams, you will assist in ensuring projects are delivered on time, within budget, and to a high standard. Key Responsibilities Assisting in the management of construction and fit-out projects Supporting programme planning, cost control, and reporting Coordinating with subcontractors, suppliers, and internal teams Monitoring site progress and quality standards Ensuring health & safety procedures are followed About You Degree in Construction Management or a related construction discipline 1 2 years experience in a project management or site-based role Strong organisational and communication skills Eager to learn, proactive, and detail-oriented Ability to work well within a team environment What s on Offer Competitive salary of £30k £40k depending on experience Exposure to varied and interesting fit-out projects Career development and progression opportunities Supportive and collaborative team culture
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Feb 27, 2026
Full time
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Job Title: Director - Town Planning Location: Liverpool (Hybrid) Penguin Recruitment is working on behalf of a well-established, employee-owned multidisciplinary planning and design consultancy to appoint an experienced Planning Director for its centrally located Liverpool office. This is a senior leadership opportunity to take ownership of a growing regional planning team within a nationally active consultancy known for delivering tailored advice across the development sector. The Opportunity The successful candidate will lead and further develop the Liverpool Planning Office, building on an existing and well-regarded client portfolio while helping to grow the wider business through cross-selling services across a strong multidisciplinary offer, including: Planning Research & Analysis Masterplanning & Urban Design Architecture Transport & Infrastructure Sustainability Engineering Environmental Services The Liverpool office serves projects across the North West and Scotland and works closely with in-house design and masterplanning teams, allowing for genuinely collaborative project delivery. You will join a close and supportive senior leadership team, with regular Director-level engagement, 1:1s with the Managing Director, and a structured review process. Key Responsibilities Lead and grow the Liverpool Planning team Provide clear leadership, mentoring and strategic direction Manage and oversee major planning projects including applications, appeals, Local Plans, examinations and inquiries Develop and strengthen existing client relationships while generating new business opportunities Identify and secure growth in targeted development sectors Take responsibility for office financial performance and resourcing Contribute to company-wide business strategy and senior management Represent the business at networking and industry events Assemble and lead project teams across the national office network About You MRTPI qualified with a postgraduate degree in Planning Ideally professional experience, gained within private consultancy, public sector or client-side roles Proven experience managing professional planning teams Strong track record in business development and client leadership Established professional network with clear ideas for future growth Confident leading complex development management and policy work Commercially aware, collaborative and people-focused What's on Offer Senior leadership role within an employee-owned organisation Competitive, negotiable salary Hybrid working with core office collaboration days Private healthcare, life insurance and enhanced pension options Generous annual leave plus gifted time off over Christmas Enhanced maternity scheme Cycle to work scheme Paid professional subscriptions Strong commitment to wellbeing, diversity and inclusion Active CPD and training programme, with Directors contributing to thought leadership and industry insight Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Feb 27, 2026
Full time
Job Title: Director - Town Planning Location: Liverpool (Hybrid) Penguin Recruitment is working on behalf of a well-established, employee-owned multidisciplinary planning and design consultancy to appoint an experienced Planning Director for its centrally located Liverpool office. This is a senior leadership opportunity to take ownership of a growing regional planning team within a nationally active consultancy known for delivering tailored advice across the development sector. The Opportunity The successful candidate will lead and further develop the Liverpool Planning Office, building on an existing and well-regarded client portfolio while helping to grow the wider business through cross-selling services across a strong multidisciplinary offer, including: Planning Research & Analysis Masterplanning & Urban Design Architecture Transport & Infrastructure Sustainability Engineering Environmental Services The Liverpool office serves projects across the North West and Scotland and works closely with in-house design and masterplanning teams, allowing for genuinely collaborative project delivery. You will join a close and supportive senior leadership team, with regular Director-level engagement, 1:1s with the Managing Director, and a structured review process. Key Responsibilities Lead and grow the Liverpool Planning team Provide clear leadership, mentoring and strategic direction Manage and oversee major planning projects including applications, appeals, Local Plans, examinations and inquiries Develop and strengthen existing client relationships while generating new business opportunities Identify and secure growth in targeted development sectors Take responsibility for office financial performance and resourcing Contribute to company-wide business strategy and senior management Represent the business at networking and industry events Assemble and lead project teams across the national office network About You MRTPI qualified with a postgraduate degree in Planning Ideally professional experience, gained within private consultancy, public sector or client-side roles Proven experience managing professional planning teams Strong track record in business development and client leadership Established professional network with clear ideas for future growth Confident leading complex development management and policy work Commercially aware, collaborative and people-focused What's on Offer Senior leadership role within an employee-owned organisation Competitive, negotiable salary Hybrid working with core office collaboration days Private healthcare, life insurance and enhanced pension options Generous annual leave plus gifted time off over Christmas Enhanced maternity scheme Cycle to work scheme Paid professional subscriptions Strong commitment to wellbeing, diversity and inclusion Active CPD and training programme, with Directors contributing to thought leadership and industry insight Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 27, 2026
Full time
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
We're seeking a driven and detail-oriented Customer Success Manager to own and lead Enterprise customer relationships with confidence and creativity. In this role, you'll take charge of roughly 20 accounts, ensuring every detail is managed and every interaction delivers value. You'll collaborate with analysts, product, engineering, and business teams to help customers fully adopt Novisto, achieve their goals, and grow their partnership with us. If you excel at steering calls, driving next steps, and thinking outside the box to solve challenges, we'd love to have you on the team! Your Responsibilities Will Include: Collaborate to Define Success: Partner with enterprise-level customers to establish clear objectives, milestones, and metrics aligned with their goals, ensuring shared accountability for achieving meaningful outcomes. Operate with a "One Team" Mentality: Champion internal collaboration and alignment to drive exceptional results for your customers. Work closely with ESG Implementation, ESG Adoption Services, Product, and other teams to ensure we operate in lockstep and deliver the best possible outcomes. Build Strategic Relationships: Develop strong, trusted relationships with customers by deeply understanding their evolving business priorities and ESG goals. Focus on multi-threading accounts and fostering strong executive-level connections. Drive Platform Engagement: Lead initiatives that expand platform adoption and deepen customer satisfaction, such as tailored training, enablement programs, internal marketing campaigns, and evangelism efforts. Lead Commercial Outcomes: Own all renewal and expansion efforts, focusing on delivering meaningful customer value. Ensure renewals are secured ahead of deadlines and captured in the CRM. Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Manage Projects with Precision: Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Anticipate challenges and coordinate cross-functional solutions to ensure success. Deliver Seamless Onboarding: Partner with the ESG Implementation Services team to deliver comprehensive training, equipping customers with the knowledge and confidence to fully leverage Novisto's platform. Showcase Impact: Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. What we are looking for: 3+ years of relevant work experience in Customer Success or Account Management teams Deep caring about customers and a natural ability to empathize with and advocate for them; Passion for the ESG industry; Strong communication and presentation skills in English and a second language (French, Spanish or German) (bilingualism required) Ability to independently prioritize work and autonomously manage a large workload; Track record of excellence; demonstrated excellence in work; Structured and analytical approach to any work plan; Entrepreneurial approach to testing hypotheses and quickly iterating on ideas; Startup, software development industry, and/or SaaS experience (Preferred) What we offer: Join an early-stage, well-financed company Advance Novisto's purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software Contribute your knowledge and insights to increase awareness and knowledge of sustainability Flexible schedules Stock option plan
Feb 27, 2026
Full time
We're seeking a driven and detail-oriented Customer Success Manager to own and lead Enterprise customer relationships with confidence and creativity. In this role, you'll take charge of roughly 20 accounts, ensuring every detail is managed and every interaction delivers value. You'll collaborate with analysts, product, engineering, and business teams to help customers fully adopt Novisto, achieve their goals, and grow their partnership with us. If you excel at steering calls, driving next steps, and thinking outside the box to solve challenges, we'd love to have you on the team! Your Responsibilities Will Include: Collaborate to Define Success: Partner with enterprise-level customers to establish clear objectives, milestones, and metrics aligned with their goals, ensuring shared accountability for achieving meaningful outcomes. Operate with a "One Team" Mentality: Champion internal collaboration and alignment to drive exceptional results for your customers. Work closely with ESG Implementation, ESG Adoption Services, Product, and other teams to ensure we operate in lockstep and deliver the best possible outcomes. Build Strategic Relationships: Develop strong, trusted relationships with customers by deeply understanding their evolving business priorities and ESG goals. Focus on multi-threading accounts and fostering strong executive-level connections. Drive Platform Engagement: Lead initiatives that expand platform adoption and deepen customer satisfaction, such as tailored training, enablement programs, internal marketing campaigns, and evangelism efforts. Lead Commercial Outcomes: Own all renewal and expansion efforts, focusing on delivering meaningful customer value. Ensure renewals are secured ahead of deadlines and captured in the CRM. Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Manage Projects with Precision: Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Anticipate challenges and coordinate cross-functional solutions to ensure success. Deliver Seamless Onboarding: Partner with the ESG Implementation Services team to deliver comprehensive training, equipping customers with the knowledge and confidence to fully leverage Novisto's platform. Showcase Impact: Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. What we are looking for: 3+ years of relevant work experience in Customer Success or Account Management teams Deep caring about customers and a natural ability to empathize with and advocate for them; Passion for the ESG industry; Strong communication and presentation skills in English and a second language (French, Spanish or German) (bilingualism required) Ability to independently prioritize work and autonomously manage a large workload; Track record of excellence; demonstrated excellence in work; Structured and analytical approach to any work plan; Entrepreneurial approach to testing hypotheses and quickly iterating on ideas; Startup, software development industry, and/or SaaS experience (Preferred) What we offer: Join an early-stage, well-financed company Advance Novisto's purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software Contribute your knowledge and insights to increase awareness and knowledge of sustainability Flexible schedules Stock option plan
We are looking for a highly organised and proactive temporary Account Manager to join our client's friendly team on a tempoary basis, managing the day-to-day requirements of their large accounts . If you're a problem solver with a passion for delivering excellent customer service and have strong project management skills, this could be the perfect opportunity for you. The position may lead to a permanent role for the right candidate. Key Responsibilities: Coordinate orders, deliveries, and installation schedules Resolve delivery or quality issues quickly Maintain communication with customers and internal teams Conduct site visits and support installations Ensure compliance with health, safety, and quality standards Skills & Experience: Proven experience in account management, logistics, or project management, ideally in refurbishment. Strong communication skills and the ability to manage relationships with multiple deoartments. Ability to plan, coordinate, and problem-solve effectively under pressure. A proactive, "can-do" attitude, and ability to adapt quickly to changing situations. Knowledge of risk assessments and method statements (Rams) for installations (CSCS card desirable but not essential). Ability to keep detailed records and ensure that invoice values match order values. Working Hour are Monday-Friday 8.30am-5.00pm with a one hour unpaid lunch. Location: Medway Towns.
Feb 27, 2026
Seasonal
We are looking for a highly organised and proactive temporary Account Manager to join our client's friendly team on a tempoary basis, managing the day-to-day requirements of their large accounts . If you're a problem solver with a passion for delivering excellent customer service and have strong project management skills, this could be the perfect opportunity for you. The position may lead to a permanent role for the right candidate. Key Responsibilities: Coordinate orders, deliveries, and installation schedules Resolve delivery or quality issues quickly Maintain communication with customers and internal teams Conduct site visits and support installations Ensure compliance with health, safety, and quality standards Skills & Experience: Proven experience in account management, logistics, or project management, ideally in refurbishment. Strong communication skills and the ability to manage relationships with multiple deoartments. Ability to plan, coordinate, and problem-solve effectively under pressure. A proactive, "can-do" attitude, and ability to adapt quickly to changing situations. Knowledge of risk assessments and method statements (Rams) for installations (CSCS card desirable but not essential). Ability to keep detailed records and ensure that invoice values match order values. Working Hour are Monday-Friday 8.30am-5.00pm with a one hour unpaid lunch. Location: Medway Towns.
Pure Resourcing Solutions Limited
Ashwellthorpe, Norfolk
A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range. As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment. The Role You will be responsible for: Leading the commercial management of key food manufacturing accounts Delivering sales, gross profit and volume targets across a defined portfolio Identifying and converting growth opportunities, including cross-selling and new business Developing structured account plans with clear short-, medium- and long-term objectives Managing customer relationships and acting as the primary commercial contact Overseeing customer-led NPD and EPD projects from concept through to launch Negotiating and securing supply contracts and ensuring full contractual compliance Providing accurate monthly, 6+6 and annual budget forecasts Representing the business at customer meetings and relevant industry events About You We are seeking someone with: Strong experience in commercial or account management within food manufacturing Excellent communication, negotiation and presentation skills Proven ability to manage key customer relationships at multiple levels A solid understanding of commercial performance metrics Confidence in managing NPD and EPD projects High levels of self-motivation, credibility and integrity Good working knowledge of Microsoft Excel and PowerPoint This is a fantastic opportunity to join a respected, growth-focused food manufacturer where you will have real autonomy, long-term career prospects and the chance to make a significant commercial impact. Please contact Emily at Pure for more information.
Feb 27, 2026
Full time
A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range. As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment. The Role You will be responsible for: Leading the commercial management of key food manufacturing accounts Delivering sales, gross profit and volume targets across a defined portfolio Identifying and converting growth opportunities, including cross-selling and new business Developing structured account plans with clear short-, medium- and long-term objectives Managing customer relationships and acting as the primary commercial contact Overseeing customer-led NPD and EPD projects from concept through to launch Negotiating and securing supply contracts and ensuring full contractual compliance Providing accurate monthly, 6+6 and annual budget forecasts Representing the business at customer meetings and relevant industry events About You We are seeking someone with: Strong experience in commercial or account management within food manufacturing Excellent communication, negotiation and presentation skills Proven ability to manage key customer relationships at multiple levels A solid understanding of commercial performance metrics Confidence in managing NPD and EPD projects High levels of self-motivation, credibility and integrity Good working knowledge of Microsoft Excel and PowerPoint This is a fantastic opportunity to join a respected, growth-focused food manufacturer where you will have real autonomy, long-term career prospects and the chance to make a significant commercial impact. Please contact Emily at Pure for more information.
We are currently recruiting experienced professionals to support a major substation construction project in the Isle of Skye. This is a fantastic opportunity to work on a high-profile energy infrastructure project in one of Scotland s most unique locations. Key Responsibilities (role dependent): Delivery of substation works in line with programme, budget, and safety requirements Coordination of site activities, contractors, and stakeholders Ensuring compliance with SHEQ standards and industry regulations Supporting installation, testing, and commissioning of HV equipment Accurate reporting and documentation throughout the project lifecycle Requirements: Proven experience working on HV substation projects Strong understanding of UK health & safety standards Ability to work in a remote location (rotations considered) CSCS, SMSTS What s on Offer: Competitive rates/salary depending on experience Long-term project with potential for extension Accommodation and travel support (where applicable) Opportunity to work on a critical renewable/energy infrastructure project If you re looking for your next challenge and want to be part of a landmark project in the Scottish Highlands, we d love to hear from you. Apply now with your CV or get in touch for a confidential discussion.
Feb 27, 2026
Full time
We are currently recruiting experienced professionals to support a major substation construction project in the Isle of Skye. This is a fantastic opportunity to work on a high-profile energy infrastructure project in one of Scotland s most unique locations. Key Responsibilities (role dependent): Delivery of substation works in line with programme, budget, and safety requirements Coordination of site activities, contractors, and stakeholders Ensuring compliance with SHEQ standards and industry regulations Supporting installation, testing, and commissioning of HV equipment Accurate reporting and documentation throughout the project lifecycle Requirements: Proven experience working on HV substation projects Strong understanding of UK health & safety standards Ability to work in a remote location (rotations considered) CSCS, SMSTS What s on Offer: Competitive rates/salary depending on experience Long-term project with potential for extension Accommodation and travel support (where applicable) Opportunity to work on a critical renewable/energy infrastructure project If you re looking for your next challenge and want to be part of a landmark project in the Scottish Highlands, we d love to hear from you. Apply now with your CV or get in touch for a confidential discussion.
Customer Success Manager - Retail / SaaS CDI London About us Join OneStock: let's shape the future of retail together! Who are we? OneStock is a French software company and the European leader in order management system (OMS) solutions. Our innovative technology bridges physical and digital retail to deliver seamless and high-performing customer experiences. With over 12 million orders managed annually and 10,000 stores equipped worldwide (Jules, LVMH, Petit Bateau, ba&sh ), we are dedicated to pushing the boundaries of retail tech. Operating in France, the UK, Italy, Germany, and now the United States, we're driven by bold ambitions and strong values: Agility Care Excellence Why join us? Working at OneStock means: Contributing to innovative projects tackling the challenges of modern retail. Thriving in a human-scale environment (150 employees) where your ideas matter. Enjoying a supportive company culture, filled with fun moments (afterworks, yoga, sports, etc.). Benefiting from transparent communication and a flexible work environment (remote work, adjustable schedules). Job description: The role of CSM : As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. We expect you to: Support: OneStock customers in the use and adoption of the software Build loyalty: by providing our customers with support and a high level of satisfaction Upsell/Cross-sell: identify new customer needs and offer complementary solutions Being the voice of the customer from within by listening to their needs and expectations and relaying them to other sales, marketing, implementation, expertise, development, product and support teams. To achieve these objectives, your missions would be to : Plan, prepare and conduct regular meetings with clients Make demos of existing modules and extensions or new software features Travel and meet our customers Write SOWs and estimates for upsells/cross-sales Stay informed about current customer requests and monitor their progress Update current customer data in CRM Identifying development opportunities: new contacts, subcontractors, additional modules, new countries, extensions, etc. Participate in the continuous improvement of the CSM team's tools, methods and processes Be proactive in contract renewals Collect and transmit regular feedback from our customers to enable our internal teams to continually improve Share our clients' success stories with the marketing team and encourage our clients to participate in different actions (case studies, testimonials, etc.) Profile: What we are looking for : You are passionate about customer support and satisfaction, and you want to help transform the retail sector. You also: Have 3-4 years experience as a CSM in BtoB, in a tech/SaaS environment Work effectively with diverse teams and people (Sales, Product, Marketing ) Are proactive in identifying expansion opportunities Have excellent communication and organisational skills Speak English fluently And as a bonus: You haveexperience in retail Fluent in French, German, Italian What we offer: A competitive package: fixed salary, bonuses based on individual and team objectives. Benefits and flexibility: meal vouchers, a generous remote work policy, flexible paid time off, additional days off (RTT) Ergonomic equipment: PC, dual screens, mouse, headset everything you need to work comfortably. Professional development: an HR team dedicated to ensuring the growth and well-being of OneStockers. An inclusive company culture that values diversity and encourages every talent to thrive. Recruitment process: At OneStock, we value your time and commitment. Our process is simple: HR interview to assess your alignment with our values and your motivation. Interview with your future manager to evaluate your technical skills and fit for the role. Technical test to analyse your expertise and ability to solve complex problems. Final interview to assess your potential to grow and succeed within the team and the company. We're waiting for you! Apply now and become a key player in transforming retail.
Feb 27, 2026
Full time
Customer Success Manager - Retail / SaaS CDI London About us Join OneStock: let's shape the future of retail together! Who are we? OneStock is a French software company and the European leader in order management system (OMS) solutions. Our innovative technology bridges physical and digital retail to deliver seamless and high-performing customer experiences. With over 12 million orders managed annually and 10,000 stores equipped worldwide (Jules, LVMH, Petit Bateau, ba&sh ), we are dedicated to pushing the boundaries of retail tech. Operating in France, the UK, Italy, Germany, and now the United States, we're driven by bold ambitions and strong values: Agility Care Excellence Why join us? Working at OneStock means: Contributing to innovative projects tackling the challenges of modern retail. Thriving in a human-scale environment (150 employees) where your ideas matter. Enjoying a supportive company culture, filled with fun moments (afterworks, yoga, sports, etc.). Benefiting from transparent communication and a flexible work environment (remote work, adjustable schedules). Job description: The role of CSM : As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. We expect you to: Support: OneStock customers in the use and adoption of the software Build loyalty: by providing our customers with support and a high level of satisfaction Upsell/Cross-sell: identify new customer needs and offer complementary solutions Being the voice of the customer from within by listening to their needs and expectations and relaying them to other sales, marketing, implementation, expertise, development, product and support teams. To achieve these objectives, your missions would be to : Plan, prepare and conduct regular meetings with clients Make demos of existing modules and extensions or new software features Travel and meet our customers Write SOWs and estimates for upsells/cross-sales Stay informed about current customer requests and monitor their progress Update current customer data in CRM Identifying development opportunities: new contacts, subcontractors, additional modules, new countries, extensions, etc. Participate in the continuous improvement of the CSM team's tools, methods and processes Be proactive in contract renewals Collect and transmit regular feedback from our customers to enable our internal teams to continually improve Share our clients' success stories with the marketing team and encourage our clients to participate in different actions (case studies, testimonials, etc.) Profile: What we are looking for : You are passionate about customer support and satisfaction, and you want to help transform the retail sector. You also: Have 3-4 years experience as a CSM in BtoB, in a tech/SaaS environment Work effectively with diverse teams and people (Sales, Product, Marketing ) Are proactive in identifying expansion opportunities Have excellent communication and organisational skills Speak English fluently And as a bonus: You haveexperience in retail Fluent in French, German, Italian What we offer: A competitive package: fixed salary, bonuses based on individual and team objectives. Benefits and flexibility: meal vouchers, a generous remote work policy, flexible paid time off, additional days off (RTT) Ergonomic equipment: PC, dual screens, mouse, headset everything you need to work comfortably. Professional development: an HR team dedicated to ensuring the growth and well-being of OneStockers. An inclusive company culture that values diversity and encourages every talent to thrive. Recruitment process: At OneStock, we value your time and commitment. Our process is simple: HR interview to assess your alignment with our values and your motivation. Interview with your future manager to evaluate your technical skills and fit for the role. Technical test to analyse your expertise and ability to solve complex problems. Final interview to assess your potential to grow and succeed within the team and the company. We're waiting for you! Apply now and become a key player in transforming retail.
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 27, 2026
Full time
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Product Safety Engineer Location: Coventry - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Develop, implement and maintain the Safety Management System Support the production of Project Safety Management Plans Undertake Product Safety hazard and risk identification, management and assessment activities Support construction of the Project Product Safety Case including Safety Case Reports Support administration and management of the Project Hazard Log Support the delivery training to the Product Safety and Environmental domains and the wider BAE Systems community Produce, present and articulate clear and logical technical safety arguments Complete peer reviews, checking, verification and assurance tasks to demonstrate the adequacy and robustness of the Project Safety Case and supporting documentation Your skills and experiences: Essential: Science/Technology/Engineering/Mathematics (STEM) Degree or equivalent Awareness of the challenges posed by the environment that the product will be exposed to Desirable: Awareness of design, manufacturing, assembly, commissioning and testing submarines lifecycle phases Ability to interpret technical data Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Integrated Combat Systems Team As a Product Safety Engineer you will provide support to the Engineering Delivery Manager in the development, delivery and maintenance of the Project Product Safety Management System and Product Safety Case to ensure Products are safe to own and legal to operate. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 27, 2026
Full time
Job Title: Senior Product Safety Engineer Location: Coventry - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Develop, implement and maintain the Safety Management System Support the production of Project Safety Management Plans Undertake Product Safety hazard and risk identification, management and assessment activities Support construction of the Project Product Safety Case including Safety Case Reports Support administration and management of the Project Hazard Log Support the delivery training to the Product Safety and Environmental domains and the wider BAE Systems community Produce, present and articulate clear and logical technical safety arguments Complete peer reviews, checking, verification and assurance tasks to demonstrate the adequacy and robustness of the Project Safety Case and supporting documentation Your skills and experiences: Essential: Science/Technology/Engineering/Mathematics (STEM) Degree or equivalent Awareness of the challenges posed by the environment that the product will be exposed to Desirable: Awareness of design, manufacturing, assembly, commissioning and testing submarines lifecycle phases Ability to interpret technical data Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Integrated Combat Systems Team As a Product Safety Engineer you will provide support to the Engineering Delivery Manager in the development, delivery and maintenance of the Project Product Safety Management System and Product Safety Case to ensure Products are safe to own and legal to operate. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Portfolio Procurement has been engaged by our globally recognised client to recruit for an Indirect Sourcing Manager on a 12-month contract. Job Responsibilities: Conducts analysis of market conditions to proactively manage changes in the marketplace & develop project plans to address such issues. Obtains relevant information for developing new commodity strategies, considering the entire supply chain, information, and economic considerations. Identifies savings drivers for commodity across multiple levers - price, cost, demand, and process. Conducts comprehensive supplier analysis. Conceives and develops complex analytical & pricing models to address Strategic Sourcing challenges, including spend baseline development, bid evaluation and savings calculations. Develops strategies and conducts negotiations to maximize value. Skills and Experience required. 5 years of experience in a sophisticated sourcing environment, category management, negotiations, supplier management Previous experience of sourcing a wide range of Indirect goods and services. Proficiency in developing complex RFPs and conducting complex bid analysis Relationship Building: gaining trust, service orientation, customer focus 51169BS INDPROC Portfolio Payroll Ltd is acting as an Employment Business in relation to this vacancy.
Feb 27, 2026
Contractor
Portfolio Procurement has been engaged by our globally recognised client to recruit for an Indirect Sourcing Manager on a 12-month contract. Job Responsibilities: Conducts analysis of market conditions to proactively manage changes in the marketplace & develop project plans to address such issues. Obtains relevant information for developing new commodity strategies, considering the entire supply chain, information, and economic considerations. Identifies savings drivers for commodity across multiple levers - price, cost, demand, and process. Conducts comprehensive supplier analysis. Conceives and develops complex analytical & pricing models to address Strategic Sourcing challenges, including spend baseline development, bid evaluation and savings calculations. Develops strategies and conducts negotiations to maximize value. Skills and Experience required. 5 years of experience in a sophisticated sourcing environment, category management, negotiations, supplier management Previous experience of sourcing a wide range of Indirect goods and services. Proficiency in developing complex RFPs and conducting complex bid analysis Relationship Building: gaining trust, service orientation, customer focus 51169BS INDPROC Portfolio Payroll Ltd is acting as an Employment Business in relation to this vacancy.
Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI Role: R on proactive account management, user training, and platform engagement; A on onboarding, account health, renewal success and adoption; C/I with Sales, Product, and Creative. Delegation Readiness Level: Target = Level 3 - 4 At Phyron AI, we are revolutionising the car buying experience with cutting-edge AI video solutions. Imagine personalised, immersive car tours that captivate potential buyers and drive dealerships towards record sales. We're conquering the global automotive software market (think 30 countries and counting!). We're not just building AI; we're building the future of auto retail. Role Purpose The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through to adoption, engagement and renewal, the CSM ensures our customers unlock maximum value from Phyron's solutions. This role is all about relationships, results, and retention. You'll be on the front line with our clients, acting as their day-to-day contact and internal advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations are met, exceeded, and continuously evolving with their business needs. A requirement for this role is to speak English, French and Italian. (Spanish would be preferable too but not essential) Core Responsibilities Lead onboarding for new clients, ensuring timely, smooth, and high-quality activation Deliver proactive account management, ensuring clients are engaged, satisfied, and achieving their goals Drive feature adoption and usage through training, nudges and 1:1 support Monitor account health, usage, feedback, and satisfaction levels (CSAT/NPS) Own renewals and work cross-functionally to reduce churn risk Collaborate with the Product team to surface customer feedback and prioritise improvements Support campaign launches in collaboration with Creative and CX Track key metrics and report on account success regularly to internal stakeholders Skills & Experience Required 3+ years in a Customer Success, Account Management or Client Services role within a SaaS or tech environment Excellent communication and relationship-building skills Strong project management and organisational skills Comfortable working with product data, CRM tools (like Salesforce), and dashboards Able to manage multiple accounts with varying needs and priorities Proactive, curious, and empathetic with a customer-first mindset Short-Term Focus Build trusted relationships with key clients, especially new onboardings Identify gaps in onboarding flows and develop repeatable best practices Improve usage and engagement rates across a portfolio of strategic accounts Flag and resolve churn risks early Expected Impact Customers feel supported, confident and clear on how to use Phyron's platform to its full potential Retention and renewal rates increase due to improved customer outcomes Internal teams gain better visibility on client sentiment and feedback Reduced reactive support due to stronger onboarding and proactive management Behavioural & Leadership Competencies Customer obsessed - balances empathy with commercial awareness Highly accountable with a proactive mindset Strong communicator and listener Thrives in a fast-paced, scale-up environment Autonomy & Decision-Making Scope Expected Delegation Level: Level 3 - 4 Manages day-to-day customer interactions and success plans Escalates for high-risk renewals or strategic account issues Suggests improvements and iterates onboarding and engagement processes with CX and Product teams Here's what we have to offer: Growth: We're a rapidly growing company, and you'll have the opportunity to grow and develop your skills alongside us. Support: We're a supportive and collaborative team, and you'll have the resources and guidance you need to succeed. Development: We invest in your professional development with opportunities for training, mentorship, and career advancement. Impact: You'll get to work on cutting-edge AI projects with a team of brilliant minds, making a real difference. Rewards & Benefits: Enjoy competitive compensation, comprehensive benefits and generous paid time off, including a birthday day off! Work-Life Balance: We value your well-being and offer flexible work arrangements to help you achieve a healthy work-life balance.
Feb 27, 2026
Full time
Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI Role: R on proactive account management, user training, and platform engagement; A on onboarding, account health, renewal success and adoption; C/I with Sales, Product, and Creative. Delegation Readiness Level: Target = Level 3 - 4 At Phyron AI, we are revolutionising the car buying experience with cutting-edge AI video solutions. Imagine personalised, immersive car tours that captivate potential buyers and drive dealerships towards record sales. We're conquering the global automotive software market (think 30 countries and counting!). We're not just building AI; we're building the future of auto retail. Role Purpose The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through to adoption, engagement and renewal, the CSM ensures our customers unlock maximum value from Phyron's solutions. This role is all about relationships, results, and retention. You'll be on the front line with our clients, acting as their day-to-day contact and internal advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations are met, exceeded, and continuously evolving with their business needs. A requirement for this role is to speak English, French and Italian. (Spanish would be preferable too but not essential) Core Responsibilities Lead onboarding for new clients, ensuring timely, smooth, and high-quality activation Deliver proactive account management, ensuring clients are engaged, satisfied, and achieving their goals Drive feature adoption and usage through training, nudges and 1:1 support Monitor account health, usage, feedback, and satisfaction levels (CSAT/NPS) Own renewals and work cross-functionally to reduce churn risk Collaborate with the Product team to surface customer feedback and prioritise improvements Support campaign launches in collaboration with Creative and CX Track key metrics and report on account success regularly to internal stakeholders Skills & Experience Required 3+ years in a Customer Success, Account Management or Client Services role within a SaaS or tech environment Excellent communication and relationship-building skills Strong project management and organisational skills Comfortable working with product data, CRM tools (like Salesforce), and dashboards Able to manage multiple accounts with varying needs and priorities Proactive, curious, and empathetic with a customer-first mindset Short-Term Focus Build trusted relationships with key clients, especially new onboardings Identify gaps in onboarding flows and develop repeatable best practices Improve usage and engagement rates across a portfolio of strategic accounts Flag and resolve churn risks early Expected Impact Customers feel supported, confident and clear on how to use Phyron's platform to its full potential Retention and renewal rates increase due to improved customer outcomes Internal teams gain better visibility on client sentiment and feedback Reduced reactive support due to stronger onboarding and proactive management Behavioural & Leadership Competencies Customer obsessed - balances empathy with commercial awareness Highly accountable with a proactive mindset Strong communicator and listener Thrives in a fast-paced, scale-up environment Autonomy & Decision-Making Scope Expected Delegation Level: Level 3 - 4 Manages day-to-day customer interactions and success plans Escalates for high-risk renewals or strategic account issues Suggests improvements and iterates onboarding and engagement processes with CX and Product teams Here's what we have to offer: Growth: We're a rapidly growing company, and you'll have the opportunity to grow and develop your skills alongside us. Support: We're a supportive and collaborative team, and you'll have the resources and guidance you need to succeed. Development: We invest in your professional development with opportunities for training, mentorship, and career advancement. Impact: You'll get to work on cutting-edge AI projects with a team of brilliant minds, making a real difference. Rewards & Benefits: Enjoy competitive compensation, comprehensive benefits and generous paid time off, including a birthday day off! Work-Life Balance: We value your well-being and offer flexible work arrangements to help you achieve a healthy work-life balance.
Coyles require a Project Manager in the Telford, Shropshire region for a lengthy contract. Must have the following: - Valid CSCS card - Valid SMSTS - Valid First Aid - Civils/Groundworks background essential If interested, please get in touch with Coyles Walsall.
Feb 27, 2026
Seasonal
Coyles require a Project Manager in the Telford, Shropshire region for a lengthy contract. Must have the following: - Valid CSCS card - Valid SMSTS - Valid First Aid - Civils/Groundworks background essential If interested, please get in touch with Coyles Walsall.
Job Title: Senior Product Safety Engineer Location: Coventry - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Develop, implement and maintain the Safety Management System Support the production of Project Safety Management Plans Undertake Product Safety hazard and risk identification, management and assessment activities Support construction of the Project Product Safety Case including Safety Case Reports Support administration and management of the Project Hazard Log Support the delivery training to the Product Safety and Environmental domains and the wider BAE Systems community Produce, present and articulate clear and logical technical safety arguments Complete peer reviews, checking, verification and assurance tasks to demonstrate the adequacy and robustness of the Project Safety Case and supporting documentation Your skills and experiences: Essential: Science/Technology/Engineering/Mathematics (STEM) Degree or equivalent Awareness of the challenges posed by the environment that the product will be exposed to Desirable: Awareness of design, manufacturing, assembly, commissioning and testing submarines lifecycle phases Ability to interpret technical data Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Integrated Combat Systems Team As a Product Safety Engineer you will provide support to the Engineering Delivery Manager in the development, delivery and maintenance of the Project Product Safety Management System and Product Safety Case to ensure Products are safe to own and legal to operate. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 27, 2026
Full time
Job Title: Senior Product Safety Engineer Location: Coventry - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Develop, implement and maintain the Safety Management System Support the production of Project Safety Management Plans Undertake Product Safety hazard and risk identification, management and assessment activities Support construction of the Project Product Safety Case including Safety Case Reports Support administration and management of the Project Hazard Log Support the delivery training to the Product Safety and Environmental domains and the wider BAE Systems community Produce, present and articulate clear and logical technical safety arguments Complete peer reviews, checking, verification and assurance tasks to demonstrate the adequacy and robustness of the Project Safety Case and supporting documentation Your skills and experiences: Essential: Science/Technology/Engineering/Mathematics (STEM) Degree or equivalent Awareness of the challenges posed by the environment that the product will be exposed to Desirable: Awareness of design, manufacturing, assembly, commissioning and testing submarines lifecycle phases Ability to interpret technical data Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Integrated Combat Systems Team As a Product Safety Engineer you will provide support to the Engineering Delivery Manager in the development, delivery and maintenance of the Project Product Safety Management System and Product Safety Case to ensure Products are safe to own and legal to operate. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Are you confident, outgoing, and wanting to progress in a sales based role? Do you have a basic level understanding of engineering and manufacturing? Would you like to work for a company that offer ghreat training and fast track progression? This could be the role for you! Our client, an expanding engineering business, seek to appoint a Sales Executive to their sales team. The Sales Executive will have excellent written English skills, great communication skills, be very well organised and capable of running the admin for multiple concurrent projects independently, and be comfortable on the phone working pro-actively to contact existing customers to chase progress. As you become more comfortable in post the option is there to move into a Sales Manager role if you wish. The appointed Sales Executive will need to have good commercial knowledge and will work alongside the technical team to better understand customer requirements. You don't need to be an engineer but you do need to understand the requirements of a technical sale and be able to understand technical info. You'll be given free reign (within reason!) to manage your own diary and must be well organised with good overall knowledge of the sales process. You'll be working on existing accounts and already 'opened' new accounts but as you progress you'll be able to target the contracts you want to work on and build the relationships you feel will best suit the business if you'd like. Sales Executive - Role & Responsibilities - Sales Administrator, Engineering, Manufacturing, Business Development - Contact customers by phone to chase progress on current and expected orders - Liaise with field engineers and partner companies to better understand customer needs - Create and follow sales plans for business development and revenue growth - Work closely with the Sales Reps to understand client needs and send out targeted mailing/marketing material Sales Executive - Skills & Abilities - Sales Administrator, Engineering, Manufacturing, Business Development - Experience working in a sales admin role for an engineering or manufacturing business very beneficial - Excellent communication and English language skills - Attention to detail and excellent formal written English Sales Executive, Sales Administrator, Engineering, Manufacturing, Business Development, Sales Manager, Written English If this role could appeal please do apply now!
Feb 27, 2026
Full time
Are you confident, outgoing, and wanting to progress in a sales based role? Do you have a basic level understanding of engineering and manufacturing? Would you like to work for a company that offer ghreat training and fast track progression? This could be the role for you! Our client, an expanding engineering business, seek to appoint a Sales Executive to their sales team. The Sales Executive will have excellent written English skills, great communication skills, be very well organised and capable of running the admin for multiple concurrent projects independently, and be comfortable on the phone working pro-actively to contact existing customers to chase progress. As you become more comfortable in post the option is there to move into a Sales Manager role if you wish. The appointed Sales Executive will need to have good commercial knowledge and will work alongside the technical team to better understand customer requirements. You don't need to be an engineer but you do need to understand the requirements of a technical sale and be able to understand technical info. You'll be given free reign (within reason!) to manage your own diary and must be well organised with good overall knowledge of the sales process. You'll be working on existing accounts and already 'opened' new accounts but as you progress you'll be able to target the contracts you want to work on and build the relationships you feel will best suit the business if you'd like. Sales Executive - Role & Responsibilities - Sales Administrator, Engineering, Manufacturing, Business Development - Contact customers by phone to chase progress on current and expected orders - Liaise with field engineers and partner companies to better understand customer needs - Create and follow sales plans for business development and revenue growth - Work closely with the Sales Reps to understand client needs and send out targeted mailing/marketing material Sales Executive - Skills & Abilities - Sales Administrator, Engineering, Manufacturing, Business Development - Experience working in a sales admin role for an engineering or manufacturing business very beneficial - Excellent communication and English language skills - Attention to detail and excellent formal written English Sales Executive, Sales Administrator, Engineering, Manufacturing, Business Development, Sales Manager, Written English If this role could appeal please do apply now!
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Feb 27, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 27, 2026
Full time
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 27, 2026
Full time
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Feb 27, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
