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crm enterprise applications manager
African Revival
Executive Director
African Revival
African Revival is a small, passionate charity based in Surrey. For more than 20 years we have been dedicated to building schools and improving access to education for children in some of the most disadvantaged communities in Sub-Saharan Africa. Our vision is an Africa where every child has equal access to quality education, as we believe education is the key to overcoming poverty. Since 2005, we have worked with over 300 primary and nursery schools in Uganda, South Sudan and (until recently) Zambia, to allow over 120,000 children to fulfil their potential. We don t just provide infrastructure; we empower whole communities pupils, teachers, and parents to transform schools into thriving learning environments that build brighter, better futures. We are seeking an experienced and motivated Executive Director to lead and grow African Revival. This is an opportunity for a hands-on charity leader to strengthen our operations and governance, build sustainable income through fundraising and partnerships, and help expand our impact for children and communities. Key responsibilities Governance & operations: ensure statutory and other reporting requirements are met in the UK and overseas; establish and maintain appropriate policies and procedures; manage day-to-day organisational administration; coordinate and attend Board and committee meetings and prepare papers. Leadership & stakeholder management: build and maintain close working relationships with UK and in-country staff, volunteers, trustees, donors and partners; champion a positive, inclusive culture. Help shape the charity s strategic growth and long-term sustainability Finance oversight: uphold rigorous financial controls in partnership with the Finance Manager; support budgeting and forecasting (e.g., cashflow, movement in funds, in-country budgets); approve expenditure and monitor budget versus actuals, keeping the Treasurer and trustees appropriately informed. Fundraising & external relations: lead the coordination and delivery of key fundraising activity (including major events such as our annual Ball and Golf Day); research and submit applications to trusts and foundations; act as a public representative and ambassador for African Revival. Programme support & impact: work with UK and in-country teams to identify priorities, design and cost activities, and monitor progress and impact; strengthen monitoring, evaluation and learning so we can evidence outcomes and continuously improve. Communications: oversee communications and reporting to donors and stakeholders, and support an engaging online presence across our website and social channels. About you Essential Senior leadership experience (in a charity, social enterprise, or non-profit organisation preferred but not essential). Proven ability to build and deliver fundraising activity (events, trusts & foundations, major donors and/or corporate partnerships). Strong operational and governance capability, including working effectively with a Board of Trustees. Sound financial oversight skills, with the ability to understand budgets, forecasts and financial controls. Excellent communication skills able to represent African Revival credibly with donors, partners and stakeholders. Highly organised, hands-on and comfortable working in a small team with competing priorities. Commitment to safeguarding and to creating an inclusive, respectful working environment. Desirable Experience in international development and/or working with partners in Sub-Saharan Africa. Experience strengthening monitoring, evaluation and learning (MEL/MEAL) and using impact evidence to improve programmes. Confidence using digital tools (including CRM, Microsoft 365 and social media) and interest in using AI responsibly to improve productivity. Willingness to undertake occasional overseas travel for monitoring and donor engagement. This role offers the chance to play a leading part in creating educational opportunities for children who need them most working with a committed Board, a dedicated UK team and experienced in-country colleagues. African Revival is committed to safeguarding children and vulnerable adults. Appointment will be subject to appropriate pre-employment checks. We welcome applications from all backgrounds and are committed to equal opportunities.
Mar 19, 2026
Full time
African Revival is a small, passionate charity based in Surrey. For more than 20 years we have been dedicated to building schools and improving access to education for children in some of the most disadvantaged communities in Sub-Saharan Africa. Our vision is an Africa where every child has equal access to quality education, as we believe education is the key to overcoming poverty. Since 2005, we have worked with over 300 primary and nursery schools in Uganda, South Sudan and (until recently) Zambia, to allow over 120,000 children to fulfil their potential. We don t just provide infrastructure; we empower whole communities pupils, teachers, and parents to transform schools into thriving learning environments that build brighter, better futures. We are seeking an experienced and motivated Executive Director to lead and grow African Revival. This is an opportunity for a hands-on charity leader to strengthen our operations and governance, build sustainable income through fundraising and partnerships, and help expand our impact for children and communities. Key responsibilities Governance & operations: ensure statutory and other reporting requirements are met in the UK and overseas; establish and maintain appropriate policies and procedures; manage day-to-day organisational administration; coordinate and attend Board and committee meetings and prepare papers. Leadership & stakeholder management: build and maintain close working relationships with UK and in-country staff, volunteers, trustees, donors and partners; champion a positive, inclusive culture. Help shape the charity s strategic growth and long-term sustainability Finance oversight: uphold rigorous financial controls in partnership with the Finance Manager; support budgeting and forecasting (e.g., cashflow, movement in funds, in-country budgets); approve expenditure and monitor budget versus actuals, keeping the Treasurer and trustees appropriately informed. Fundraising & external relations: lead the coordination and delivery of key fundraising activity (including major events such as our annual Ball and Golf Day); research and submit applications to trusts and foundations; act as a public representative and ambassador for African Revival. Programme support & impact: work with UK and in-country teams to identify priorities, design and cost activities, and monitor progress and impact; strengthen monitoring, evaluation and learning so we can evidence outcomes and continuously improve. Communications: oversee communications and reporting to donors and stakeholders, and support an engaging online presence across our website and social channels. About you Essential Senior leadership experience (in a charity, social enterprise, or non-profit organisation preferred but not essential). Proven ability to build and deliver fundraising activity (events, trusts & foundations, major donors and/or corporate partnerships). Strong operational and governance capability, including working effectively with a Board of Trustees. Sound financial oversight skills, with the ability to understand budgets, forecasts and financial controls. Excellent communication skills able to represent African Revival credibly with donors, partners and stakeholders. Highly organised, hands-on and comfortable working in a small team with competing priorities. Commitment to safeguarding and to creating an inclusive, respectful working environment. Desirable Experience in international development and/or working with partners in Sub-Saharan Africa. Experience strengthening monitoring, evaluation and learning (MEL/MEAL) and using impact evidence to improve programmes. Confidence using digital tools (including CRM, Microsoft 365 and social media) and interest in using AI responsibly to improve productivity. Willingness to undertake occasional overseas travel for monitoring and donor engagement. This role offers the chance to play a leading part in creating educational opportunities for children who need them most working with a committed Board, a dedicated UK team and experienced in-country colleagues. African Revival is committed to safeguarding children and vulnerable adults. Appointment will be subject to appropriate pre-employment checks. We welcome applications from all backgrounds and are committed to equal opportunities.
Intuition IT Solutions Ltd
Lead Architect
Intuition IT Solutions Ltd
Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London
Oct 03, 2025
Contractor
Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London
Hays Specialist Recruitment Limited
Lead Developer - Dynamics CRM
Hays Specialist Recruitment Limited
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 02, 2025
Full time
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Ricoh
Inside Sales Executive - New Business Acquisition
Ricoh Northampton, Northamptonshire
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: Northampton (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Sep 23, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: Northampton (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Ricoh
Inside Sales Executive - New Business Acquisition
Ricoh
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: London (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Sep 23, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: London (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.

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