Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 28, 2026
Full time
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Senior Account Manager Location: Guildford (Hybrid - 1 day per week in the office or at client sites) Salary: £45,000 basic + £6,000 car allowance + uncapped commission OTE: £90,000+ About the Company Our client is an award-winning specialist in business communications, systems integration, digital transformation, and managed services, supporting private and public sector organisations across the UK to maximise the value of their ICT investment. Their mission is to empower customers and partners with best-in-class, value-added, and tailored communication and information systems, alongside innovative solutions that solve today's challenges and underpin long-term strategic change and business transformation. As a leading value-added reseller and systems integrator, they partner with technology leaders such as Zoom, 8x8, Five9, Mitel, Microsoft, BT, Fortinet, and Calabrio. Their in-house software development capability, best-practice consultancy, and focus on innovation enable customers to enhance operations across unified communications, contact centres, networking, AI, automation, and systems integration. The business is built on trust-based relationships, value creation, and risk mitigation. The Role They are seeking a highly driven Senior Account Manager with a strong background in CCaaS and UCaaS sales to join their high-performing sales team. This role is predominantly new business focused, with an 80% emphasis on winning new logos and 20% on managing and growing existing strategic accounts. It is ideally suited to a hunter-style sales professional who excels at selling complex contact centre solutions and building long-term customer relationships. Key Responsibilities Proactively drive new customer acquisition, with 80% of time focused on new business development Manage and grow a portfolio of existing accounts, representing 20% of the role Sell complex CCaaS and UCaaS solutions to mid-market and enterprise organisations Own and manage the full sales life cycle from discovery through to close Develop proposals, commercial models, and strategic account plans to meet GP targets Build trusted relationships with senior stakeholders and decision-makers Collaborate closely with internal delivery teams and vendor partners to ensure successful outcomes Monitor market trends, competitor activity, and emerging technologies Accurately forecast pipeline, opportunities, and revenue Required Experience & Skills Minimum 5 years' direct sales experience selling CCaaS/UCaaS solutions Proven experience working with vendors such as Zoom, 8x8, Five9, Mitel, or similar Demonstrable success selling complex contact centre solutions Experience managing deals with TCV of £500k+ Strong negotiation, presentation, and stakeholder management skills Highly proactive, self-motivated, and target-driven Commercially astute with experience managing long sales cycles Confident using CRM systems (Dynamics preferred) and Microsoft Office Package & Benefitsadd in bullet points 24 days holiday plus bank holidays Pension and life insurance Private medical insurance Birthday day off and volunteering day Cycle to Work scheme High street discount programme Ongoing career development and certification support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jan 27, 2026
Full time
Senior Account Manager Location: Guildford (Hybrid - 1 day per week in the office or at client sites) Salary: £45,000 basic + £6,000 car allowance + uncapped commission OTE: £90,000+ About the Company Our client is an award-winning specialist in business communications, systems integration, digital transformation, and managed services, supporting private and public sector organisations across the UK to maximise the value of their ICT investment. Their mission is to empower customers and partners with best-in-class, value-added, and tailored communication and information systems, alongside innovative solutions that solve today's challenges and underpin long-term strategic change and business transformation. As a leading value-added reseller and systems integrator, they partner with technology leaders such as Zoom, 8x8, Five9, Mitel, Microsoft, BT, Fortinet, and Calabrio. Their in-house software development capability, best-practice consultancy, and focus on innovation enable customers to enhance operations across unified communications, contact centres, networking, AI, automation, and systems integration. The business is built on trust-based relationships, value creation, and risk mitigation. The Role They are seeking a highly driven Senior Account Manager with a strong background in CCaaS and UCaaS sales to join their high-performing sales team. This role is predominantly new business focused, with an 80% emphasis on winning new logos and 20% on managing and growing existing strategic accounts. It is ideally suited to a hunter-style sales professional who excels at selling complex contact centre solutions and building long-term customer relationships. Key Responsibilities Proactively drive new customer acquisition, with 80% of time focused on new business development Manage and grow a portfolio of existing accounts, representing 20% of the role Sell complex CCaaS and UCaaS solutions to mid-market and enterprise organisations Own and manage the full sales life cycle from discovery through to close Develop proposals, commercial models, and strategic account plans to meet GP targets Build trusted relationships with senior stakeholders and decision-makers Collaborate closely with internal delivery teams and vendor partners to ensure successful outcomes Monitor market trends, competitor activity, and emerging technologies Accurately forecast pipeline, opportunities, and revenue Required Experience & Skills Minimum 5 years' direct sales experience selling CCaaS/UCaaS solutions Proven experience working with vendors such as Zoom, 8x8, Five9, Mitel, or similar Demonstrable success selling complex contact centre solutions Experience managing deals with TCV of £500k+ Strong negotiation, presentation, and stakeholder management skills Highly proactive, self-motivated, and target-driven Commercially astute with experience managing long sales cycles Confident using CRM systems (Dynamics preferred) and Microsoft Office Package & Benefitsadd in bullet points 24 days holiday plus bank holidays Pension and life insurance Private medical insurance Birthday day off and volunteering day Cycle to Work scheme High street discount programme Ongoing career development and certification support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
HEAD OF NEW BUSINESS - AUTOMOTIVE FLEET 80-85k Salary, Bonuses of 30-50k at OTE and overperformance thresholds Remote / field based - flexible on home location Provision of mobility services to companies with medium, large and enterprise sized workforces Flexible home location - this is a field based role but ideally within the geographic block enclosed by the M6, M40, M1 and M62 YOUR BACKGROUND Please note that career experience in the following sectors are highly relevant to this role: Vehicle fleet management solutions Vehicle fleet contract hire/leasing Rental Accident management Asset finance / Financial services Telematics Facilities Management Logistics and Transportation CORE PURPOSE Lead a team of field based new business development managers who are focused on winning corporate and enterprise accounts. Lead the team in optimising the value and use of market, customer and prospect data including a variety of CRM and business information resources THE PERSON WE ARE LOOKING FOR A strong record of leading new business sales teams providing complex solutions to Corporate and Enterprise customers. Tech savvy with experience in the delivery of technology led business services. Able to operate and influence across different business types at C-suite level. Strong personal maturity, have demonstrable ability to both prioritise and delegate. Visible work ethic, drive, ambition, resilience, and infectious energy, naturally works at pace. Ability to operate seamlessly between immediate commercial requirements and long-term strategic priorities. SUMMARY This is a hugely exciting opportunity to join a highly successful market leading company. The working environment is supportive and creative and is one of those employers with whom successful people are able to develop their careers into progressively bigger roles. APPLICATIONS Please include your CV and also confirmation of both your current notice period and your current or most recent remuneration.
Jan 25, 2026
Full time
HEAD OF NEW BUSINESS - AUTOMOTIVE FLEET 80-85k Salary, Bonuses of 30-50k at OTE and overperformance thresholds Remote / field based - flexible on home location Provision of mobility services to companies with medium, large and enterprise sized workforces Flexible home location - this is a field based role but ideally within the geographic block enclosed by the M6, M40, M1 and M62 YOUR BACKGROUND Please note that career experience in the following sectors are highly relevant to this role: Vehicle fleet management solutions Vehicle fleet contract hire/leasing Rental Accident management Asset finance / Financial services Telematics Facilities Management Logistics and Transportation CORE PURPOSE Lead a team of field based new business development managers who are focused on winning corporate and enterprise accounts. Lead the team in optimising the value and use of market, customer and prospect data including a variety of CRM and business information resources THE PERSON WE ARE LOOKING FOR A strong record of leading new business sales teams providing complex solutions to Corporate and Enterprise customers. Tech savvy with experience in the delivery of technology led business services. Able to operate and influence across different business types at C-suite level. Strong personal maturity, have demonstrable ability to both prioritise and delegate. Visible work ethic, drive, ambition, resilience, and infectious energy, naturally works at pace. Ability to operate seamlessly between immediate commercial requirements and long-term strategic priorities. SUMMARY This is a hugely exciting opportunity to join a highly successful market leading company. The working environment is supportive and creative and is one of those employers with whom successful people are able to develop their careers into progressively bigger roles. APPLICATIONS Please include your CV and also confirmation of both your current notice period and your current or most recent remuneration.
HEAD OF NEW BUSINESS - AUTOMOTIVE FLEET 80-85k Salary, Bonuses of 30-50k at OTE and overperformance thresholds Remote / field based - flexible on home location Provision of mobility services to companies with medium, large and enterprise sized workforces Flexible home location - this is a field based role but ideally within the geographic block enclosed by the M6, M40, M1 and M62 YOUR BACKGROUND Please note that career experience in the following sectors are highly relevant to this role: Vehicle fleet management solutions Vehicle fleet contract hire/leasing Rental Accident management Asset finance / Financial services Telematics Facilities Management Logistics and Transportation CORE PURPOSE Lead a team of field based new business development managers who are focused on winning corporate and enterprise accounts. Lead the team in optimising the value and use of market, customer and prospect data including a variety of CRM and business information resources THE PERSON WE ARE LOOKING FOR A strong record of leading new business sales teams providing complex solutions to Corporate and Enterprise customers. Tech savvy with experience in the delivery of technology led business services. Able to operate and influence across different business types at C-suite level. Strong personal maturity, have demonstrable ability to both prioritise and delegate. Visible work ethic, drive, ambition, resilience, and infectious energy, naturally works at pace. Ability to operate seamlessly between immediate commercial requirements and long-term strategic priorities. SUMMARY This is a hugely exciting opportunity to join a highly successful market leading company. The working environment is supportive and creative and is one of those employers with whom successful people are able to develop their careers into progressively bigger roles. APPLICATIONS Please include your CV and also confirmation of both your current notice period and your current or most recent remuneration.
Jan 25, 2026
Full time
HEAD OF NEW BUSINESS - AUTOMOTIVE FLEET 80-85k Salary, Bonuses of 30-50k at OTE and overperformance thresholds Remote / field based - flexible on home location Provision of mobility services to companies with medium, large and enterprise sized workforces Flexible home location - this is a field based role but ideally within the geographic block enclosed by the M6, M40, M1 and M62 YOUR BACKGROUND Please note that career experience in the following sectors are highly relevant to this role: Vehicle fleet management solutions Vehicle fleet contract hire/leasing Rental Accident management Asset finance / Financial services Telematics Facilities Management Logistics and Transportation CORE PURPOSE Lead a team of field based new business development managers who are focused on winning corporate and enterprise accounts. Lead the team in optimising the value and use of market, customer and prospect data including a variety of CRM and business information resources THE PERSON WE ARE LOOKING FOR A strong record of leading new business sales teams providing complex solutions to Corporate and Enterprise customers. Tech savvy with experience in the delivery of technology led business services. Able to operate and influence across different business types at C-suite level. Strong personal maturity, have demonstrable ability to both prioritise and delegate. Visible work ethic, drive, ambition, resilience, and infectious energy, naturally works at pace. Ability to operate seamlessly between immediate commercial requirements and long-term strategic priorities. SUMMARY This is a hugely exciting opportunity to join a highly successful market leading company. The working environment is supportive and creative and is one of those employers with whom successful people are able to develop their careers into progressively bigger roles. APPLICATIONS Please include your CV and also confirmation of both your current notice period and your current or most recent remuneration.
HEAD OF NEW BUSINESS - AUTOMOTIVE FLEET 80-85k Salary, Bonuses of 30-50k at OTE and overperformance thresholds Remote / field based - flexible on home location Provision of mobility services to companies with medium, large and enterprise sized workforces Flexible home location - this is a field based role but ideally within the geographic block enclosed by the M6, M40, M1 and M62 YOUR BACKGROUND Please note that career experience in the following sectors are highly relevant to this role: Vehicle fleet management solutions Vehicle fleet contract hire/leasing Rental Accident management Asset finance / Financial services Telematics Facilities Management Logistics and Transportation CORE PURPOSE Lead a team of field based new business development managers who are focused on winning corporate and enterprise accounts. Lead the team in optimising the value and use of market, customer and prospect data including a variety of CRM and business information resources THE PERSON WE ARE LOOKING FOR A strong record of leading new business sales teams providing complex solutions to Corporate and Enterprise customers. Tech savvy with experience in the delivery of technology led business services. Able to operate and influence across different business types at C-suite level. Strong personal maturity, have demonstrable ability to both prioritise and delegate. Visible work ethic, drive, ambition, resilience, and infectious energy, naturally works at pace. Ability to operate seamlessly between immediate commercial requirements and long-term strategic priorities. SUMMARY This is a hugely exciting opportunity to join a highly successful market leading company. The working environment is supportive and creative and is one of those employers with whom successful people are able to develop their careers into progressively bigger roles. APPLICATIONS Please include your CV and also confirmation of both your current notice period and your current or most recent remuneration.
Jan 25, 2026
Full time
HEAD OF NEW BUSINESS - AUTOMOTIVE FLEET 80-85k Salary, Bonuses of 30-50k at OTE and overperformance thresholds Remote / field based - flexible on home location Provision of mobility services to companies with medium, large and enterprise sized workforces Flexible home location - this is a field based role but ideally within the geographic block enclosed by the M6, M40, M1 and M62 YOUR BACKGROUND Please note that career experience in the following sectors are highly relevant to this role: Vehicle fleet management solutions Vehicle fleet contract hire/leasing Rental Accident management Asset finance / Financial services Telematics Facilities Management Logistics and Transportation CORE PURPOSE Lead a team of field based new business development managers who are focused on winning corporate and enterprise accounts. Lead the team in optimising the value and use of market, customer and prospect data including a variety of CRM and business information resources THE PERSON WE ARE LOOKING FOR A strong record of leading new business sales teams providing complex solutions to Corporate and Enterprise customers. Tech savvy with experience in the delivery of technology led business services. Able to operate and influence across different business types at C-suite level. Strong personal maturity, have demonstrable ability to both prioritise and delegate. Visible work ethic, drive, ambition, resilience, and infectious energy, naturally works at pace. Ability to operate seamlessly between immediate commercial requirements and long-term strategic priorities. SUMMARY This is a hugely exciting opportunity to join a highly successful market leading company. The working environment is supportive and creative and is one of those employers with whom successful people are able to develop their careers into progressively bigger roles. APPLICATIONS Please include your CV and also confirmation of both your current notice period and your current or most recent remuneration.
Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London
Oct 03, 2025
Contractor
Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 02, 2025
Full time
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: Northampton (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Sep 23, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: Northampton (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: London (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Sep 23, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: London (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.