This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further. They are looking for an experienced Customer Support Manager to work alongside the existing management team to further capitalise on their explosive growth over the last few years. The role offers a genuine opportunity to develop into Head of Support within a short period of time for those wishing to grow their career. Role Overview We are looking for an experienced Customer Support Manager/Head of Support to lead and develop our customer support function in a fast-growing online marketplace. You will be responsible for delivering an excellent, fair, and transparent experience for both consumers and service providers, while ensuring compliance with UK consumer protection law and CMA guidance for online platforms. This role combines people leadership, operational excellence, customer advocacy, and regulatory awareness, with a strong focus on complaints handling, trust, and continuous improvement. Key Responsibilities Team Leadership & Performance Lead, coach, and motivate a customer support team Embed a customer happiness and success mindset and meet operational KPIs Set clear performance targets and KPIs Conduct regular 1:1s, performance reviews, and training sessions Foster a customer-first, compliant, and solutions driven culture. Customer Experience, Success & Operations Oversee day-to-day customer support operations across online tickets and phone Ensure fast, fair, and consistent resolution of customer and member issues Act as an escalation point for complex complaints, disputes, and sensitive cases Maintain high standards of professionalism, transparency, and accuracy in all customer communications whilst identifying opportunities to improve customer satisfaction, retention and trust Proactively identify opportunities to improve customer satisfaction, retention and trust Ensure customer communications are clear and outcome focused Customer Success & Happiness Champion customer success and long term satisfaction across the platform Support customer onboarding and education to help members generate the best return from the platform Own and improve customer satisfaction metrics Complaints, Trust & Safety Manage formal complaints and dispute resolution between customers and members Ensure complaints are handled fairly, consistently, and within defined timescales Develop a smoother process for dealing with complaints Identify trends relating to poor service, misrepresentation, or customer detriment CMA Compliance & Fair Trading Responsibilities Support compliance with CMA guidance on online platforms, reviews, and consumer transparency Use complaint data and customer insight to identify systemic issues that may pose regulatory or reputational risk Process Improvement & Reporting Review and improve support processes, workflows, and knowledge bases Use data, complaints insight, and customer feedback to drive service improvements Produce regular performance, complaints, and risk reports Support the rollout of new tools, features, or policies impacting customer support Cross-Functional Collaboration Work closely with the Marketing and Sales teams to represent the voice of the customer Contribute to platform improvements that reduce customer friction and regulatory risk Support launches, incidents, and peak-demand planning Skills & Experience Essential Proven experience in a Customer Support Manager / Customer Service Manager / Complaints Manager role. Experience in an online marketplace, SaaS, e-commerce. Strong people management and coaching skills Excellent complaint handling and conflict resolution abilities Strong written and verbal communication skills Desirable Experience working with CMA guidance or regulatory compliance Experience with two-sided platforms (consumers & service providers) Knowledge of complaints escalation frameworks and dispute resolution Understanding of UK consumer protection and fair trading principles Experience with CRM and support tools (e.g. Slack and Aircall) This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further.
Jan 31, 2026
Full time
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further. They are looking for an experienced Customer Support Manager to work alongside the existing management team to further capitalise on their explosive growth over the last few years. The role offers a genuine opportunity to develop into Head of Support within a short period of time for those wishing to grow their career. Role Overview We are looking for an experienced Customer Support Manager/Head of Support to lead and develop our customer support function in a fast-growing online marketplace. You will be responsible for delivering an excellent, fair, and transparent experience for both consumers and service providers, while ensuring compliance with UK consumer protection law and CMA guidance for online platforms. This role combines people leadership, operational excellence, customer advocacy, and regulatory awareness, with a strong focus on complaints handling, trust, and continuous improvement. Key Responsibilities Team Leadership & Performance Lead, coach, and motivate a customer support team Embed a customer happiness and success mindset and meet operational KPIs Set clear performance targets and KPIs Conduct regular 1:1s, performance reviews, and training sessions Foster a customer-first, compliant, and solutions driven culture. Customer Experience, Success & Operations Oversee day-to-day customer support operations across online tickets and phone Ensure fast, fair, and consistent resolution of customer and member issues Act as an escalation point for complex complaints, disputes, and sensitive cases Maintain high standards of professionalism, transparency, and accuracy in all customer communications whilst identifying opportunities to improve customer satisfaction, retention and trust Proactively identify opportunities to improve customer satisfaction, retention and trust Ensure customer communications are clear and outcome focused Customer Success & Happiness Champion customer success and long term satisfaction across the platform Support customer onboarding and education to help members generate the best return from the platform Own and improve customer satisfaction metrics Complaints, Trust & Safety Manage formal complaints and dispute resolution between customers and members Ensure complaints are handled fairly, consistently, and within defined timescales Develop a smoother process for dealing with complaints Identify trends relating to poor service, misrepresentation, or customer detriment CMA Compliance & Fair Trading Responsibilities Support compliance with CMA guidance on online platforms, reviews, and consumer transparency Use complaint data and customer insight to identify systemic issues that may pose regulatory or reputational risk Process Improvement & Reporting Review and improve support processes, workflows, and knowledge bases Use data, complaints insight, and customer feedback to drive service improvements Produce regular performance, complaints, and risk reports Support the rollout of new tools, features, or policies impacting customer support Cross-Functional Collaboration Work closely with the Marketing and Sales teams to represent the voice of the customer Contribute to platform improvements that reduce customer friction and regulatory risk Support launches, incidents, and peak-demand planning Skills & Experience Essential Proven experience in a Customer Support Manager / Customer Service Manager / Complaints Manager role. Experience in an online marketplace, SaaS, e-commerce. Strong people management and coaching skills Excellent complaint handling and conflict resolution abilities Strong written and verbal communication skills Desirable Experience working with CMA guidance or regulatory compliance Experience with two-sided platforms (consumers & service providers) Knowledge of complaints escalation frameworks and dispute resolution Understanding of UK consumer protection and fair trading principles Experience with CRM and support tools (e.g. Slack and Aircall) This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further.
Export Sales - Project Coordinator Location : Office based, Biggleswade, Bedfordshire Salary : £29k + benefits Contract : Full-time, Permanent Support International Sales Projects with a Leading UK Manufacturer! About Us Endoline Machinery Ltd is a leading UK manufacturer of case erectors, case packers, case sealers and palletising systems. We re currently seeking someone with a passion for sales and project management who has exceptional relationship building skills and proven organisational capabilities to join our Sales Office as an Export Project Coordinator. This is a vital role in supporting our Export Sales Manager by coordinating all aspects of our international customer projects from sales quotation through to delivery, ensuring exceptional customer experience. We are planning for growth in our export sales and this could create further opportunities for the right candidate to develop and take on some account management responsibilities, in the future. The Role Our ideal candidate will have proven experience of working in a busy sales or project role and the ability to prioritise their work and communicate with a wide range of internal and external stakeholders. You will receive full training on Endoline s range of products and be introduced to our well established international distributor network. Based at our headquarters in Biggleswade, you ll work closely with our collaborative team. What You'll Be Doing Ensuring that all export sales enquiries are responded to promptly Working alongside the Export Sales Manager to help prepare sales quotes and process orders for our distributor network Managing projects through to delivery, once converted to orders Delivering a positive customer experience to our international customers and distributors Supporting Moba (our biggest customer) as their main point of call, arranging deliveries and supporting issues and project managing all orders Helping grow the business by building successful, long-term relationships with distributors Learning all aspects of our product range and marketplace to provide first class support to distributors Presenting solutions and providing proposals to customers Arranging and attending FAT s (Factory Acceptance Tests) with distributors Supporting the Marketing team to promote Endoline internationally Assisting with ensuring the CRM database is updated regularly and ensuring the pipeline is accurate What You ll Bring Engineering qualification is a preference Previous experience of working in a Sales or Project Office Exceptional organisational skills and working knowledge of MS Outlook, Teams, Word, Excel and PowerPoint Proven experience in working with international customers Industry knowledge and experience would be beneficial Professional, presentable, and outgoing, with a positive attitude Comfortable with fast changing priorities Ability to be able to work alone and with a team Good interpersonal skills and the ability to build strong working relationships To set an example in terms of behaviour and work ethic while enthusiastically promoting the company and its aims both internally and externally Excellent written and verbal communication skills Strong presentation skills What We Offer A respected UK manufacturer with strong industry reputation and loyal customer base Competitive salary with bonus structure Supportive, collaborative culture with technical training and onboarding Career development opportunities in a growing business; longer term potential for development into a sales role for the right candidate Apply Now Ready to take the lead in a fast-growing, customer-driven business We d love to hear from you. No agencies please.
Jan 31, 2026
Full time
Export Sales - Project Coordinator Location : Office based, Biggleswade, Bedfordshire Salary : £29k + benefits Contract : Full-time, Permanent Support International Sales Projects with a Leading UK Manufacturer! About Us Endoline Machinery Ltd is a leading UK manufacturer of case erectors, case packers, case sealers and palletising systems. We re currently seeking someone with a passion for sales and project management who has exceptional relationship building skills and proven organisational capabilities to join our Sales Office as an Export Project Coordinator. This is a vital role in supporting our Export Sales Manager by coordinating all aspects of our international customer projects from sales quotation through to delivery, ensuring exceptional customer experience. We are planning for growth in our export sales and this could create further opportunities for the right candidate to develop and take on some account management responsibilities, in the future. The Role Our ideal candidate will have proven experience of working in a busy sales or project role and the ability to prioritise their work and communicate with a wide range of internal and external stakeholders. You will receive full training on Endoline s range of products and be introduced to our well established international distributor network. Based at our headquarters in Biggleswade, you ll work closely with our collaborative team. What You'll Be Doing Ensuring that all export sales enquiries are responded to promptly Working alongside the Export Sales Manager to help prepare sales quotes and process orders for our distributor network Managing projects through to delivery, once converted to orders Delivering a positive customer experience to our international customers and distributors Supporting Moba (our biggest customer) as their main point of call, arranging deliveries and supporting issues and project managing all orders Helping grow the business by building successful, long-term relationships with distributors Learning all aspects of our product range and marketplace to provide first class support to distributors Presenting solutions and providing proposals to customers Arranging and attending FAT s (Factory Acceptance Tests) with distributors Supporting the Marketing team to promote Endoline internationally Assisting with ensuring the CRM database is updated regularly and ensuring the pipeline is accurate What You ll Bring Engineering qualification is a preference Previous experience of working in a Sales or Project Office Exceptional organisational skills and working knowledge of MS Outlook, Teams, Word, Excel and PowerPoint Proven experience in working with international customers Industry knowledge and experience would be beneficial Professional, presentable, and outgoing, with a positive attitude Comfortable with fast changing priorities Ability to be able to work alone and with a team Good interpersonal skills and the ability to build strong working relationships To set an example in terms of behaviour and work ethic while enthusiastically promoting the company and its aims both internally and externally Excellent written and verbal communication skills Strong presentation skills What We Offer A respected UK manufacturer with strong industry reputation and loyal customer base Competitive salary with bonus structure Supportive, collaborative culture with technical training and onboarding Career development opportunities in a growing business; longer term potential for development into a sales role for the right candidate Apply Now Ready to take the lead in a fast-growing, customer-driven business We d love to hear from you. No agencies please.
Westray Recruitment Consultants Ltd
Eaglescliffe, County Durham
WHAT IS IN IT FOR YOU? Permanent role Stockton on Tees location Annual salary £45K 39-hour week - Monday to Friday 8:30am start times, day shift only - 1pm finish on a Friday 24 days holiday plus statutory (3 required for xmas shutdown) Private health care Good pension Supportive company culture Dog friendly office THE BUSINESS Westray Recruitment Group is seeking an experienced and highly skilled Operations Manager to oversee and optimise the daily operations within a busy manufacturing facility. The ideal candidate will have a strong background in business management, manufacturing, team leadership, and quality management systems, ensuring that production goals are met efficiently, safely, and cost-effectively. The Operations Manager will play a pivotal role in improving operational performance, driving improvements, managing production teams, and ensuring compliance with industry standards, regulations, and quality assurance protocols. The Business Manager will also hold commercial focus with the ability to effectively deal with customers/suppliers, generate quotations and deliver costing activities. Our client manufactures onsite at their Stockton on Tees facility and they have a steady and reliable order book, priding themselves on the long-lasting relationships in place and the service they deliver. The business is a profitable enterprise within a buoyant marketplace. The organisation is 43 years' old so they are long established in their field of expertise and they have a passion to maintain relationships and grow new business. THE ROLE Holding an overarching responsibility for Business Operations, ultimately overseeing a team of 5 people and reporting directly into the business Directors Point of contact for customers, preparing quotations and resolving issues. Working to ensure compliance with Quality Management Systems BS EN ISO 9001 and to ensure consistent product quality. Ensuring the effective delivery of "soft HR" practices. Supervising, mentoring, and developing a team. Promoting a culture of teamwork, safety, continuous improvement, and quality excellence across all levels. Working in-conjunction with the Production Supervisor to ultimately deliver the production plan Ensuring compliance with health and safety regulations, industry standards, and environmental requirements. Holding budget and cost control responsibility. Having ownership of procurement and stock control Ensure facilities and equipment are maintained adequately. THE PERSON You will either be a proven Operations Manager or someone with the ambition & drive to step into and learn within the role You will have proven leadership within a manufacturing environment (minimum 5 years) Established track record of managing teams, improving production processes, and meeting operational targets, while ensuring product quality. Experience in managing QMS, quality audits, and product inspections. Strong knowledge of manufacturing processes, equipment, and production planning. Deep understanding of Quality Management Systems (QMS) and industry standards such as ISO 9001. Excellent leadership and team management skills, with the ability to motivate and inspire Strong communication skills, both verbal and written, with the ability to interact effectively with all levels of staff The ability to forge customer relationships and manage customer expectations A flexible 'hands-on' attitude to aid the requirements of a small, yet highly successful, business enterprise. Be prepared to take on any tasks necessary. A genuine desire to grow and develop within a business TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Jan 31, 2026
Full time
WHAT IS IN IT FOR YOU? Permanent role Stockton on Tees location Annual salary £45K 39-hour week - Monday to Friday 8:30am start times, day shift only - 1pm finish on a Friday 24 days holiday plus statutory (3 required for xmas shutdown) Private health care Good pension Supportive company culture Dog friendly office THE BUSINESS Westray Recruitment Group is seeking an experienced and highly skilled Operations Manager to oversee and optimise the daily operations within a busy manufacturing facility. The ideal candidate will have a strong background in business management, manufacturing, team leadership, and quality management systems, ensuring that production goals are met efficiently, safely, and cost-effectively. The Operations Manager will play a pivotal role in improving operational performance, driving improvements, managing production teams, and ensuring compliance with industry standards, regulations, and quality assurance protocols. The Business Manager will also hold commercial focus with the ability to effectively deal with customers/suppliers, generate quotations and deliver costing activities. Our client manufactures onsite at their Stockton on Tees facility and they have a steady and reliable order book, priding themselves on the long-lasting relationships in place and the service they deliver. The business is a profitable enterprise within a buoyant marketplace. The organisation is 43 years' old so they are long established in their field of expertise and they have a passion to maintain relationships and grow new business. THE ROLE Holding an overarching responsibility for Business Operations, ultimately overseeing a team of 5 people and reporting directly into the business Directors Point of contact for customers, preparing quotations and resolving issues. Working to ensure compliance with Quality Management Systems BS EN ISO 9001 and to ensure consistent product quality. Ensuring the effective delivery of "soft HR" practices. Supervising, mentoring, and developing a team. Promoting a culture of teamwork, safety, continuous improvement, and quality excellence across all levels. Working in-conjunction with the Production Supervisor to ultimately deliver the production plan Ensuring compliance with health and safety regulations, industry standards, and environmental requirements. Holding budget and cost control responsibility. Having ownership of procurement and stock control Ensure facilities and equipment are maintained adequately. THE PERSON You will either be a proven Operations Manager or someone with the ambition & drive to step into and learn within the role You will have proven leadership within a manufacturing environment (minimum 5 years) Established track record of managing teams, improving production processes, and meeting operational targets, while ensuring product quality. Experience in managing QMS, quality audits, and product inspections. Strong knowledge of manufacturing processes, equipment, and production planning. Deep understanding of Quality Management Systems (QMS) and industry standards such as ISO 9001. Excellent leadership and team management skills, with the ability to motivate and inspire Strong communication skills, both verbal and written, with the ability to interact effectively with all levels of staff The ability to forge customer relationships and manage customer expectations A flexible 'hands-on' attitude to aid the requirements of a small, yet highly successful, business enterprise. Be prepared to take on any tasks necessary. A genuine desire to grow and develop within a business TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Westray Recruitment Consultants Ltd
Eaglescliffe, County Durham
WHAT IS IN IT FOR YOU? Permanent role Stockton on Tees location Annual salary £45K 39-hour week Monday to Friday 8:30am start times, day shift only 1pm finish on a Friday 24 days holiday plus statutory (3 required for xmas shutdown) Private health care Good pension Supportive company culture Dog friendly office THE BUSINESS Westray Recruitment Group is seeking an experienced and highly skilled Business Manager to oversee and optimise the daily operations within a busy manufacturing facility. The ideal candidate will have a strong background in business management, manufacturing, team leadership, and quality management systems, ensuring that production goals are met efficiently, safely, and cost-effectively. The Business Manager will play a pivotal role in improving operational performance, driving improvements, managing production teams, and ensuring compliance with industry standards, regulations, and quality assurance protocols. The Business Manager will also hold commercial focus with the ability to effectively deal with customers/suppliers, generate quotations and deliver costing activities. Our client manufactures onsite at their Stockton on Tees facility and they have a steady and reliable order book, priding themselves on the long-lasting relationships in place and the service they deliver. The business is a profitable enterprise within a buoyant marketplace. The organisation is 43 years old so they are long established in their field of expertise and they have a passion to maintain relationships and grow new business. THE ROLE Holding an overarching responsibility for Business Operations, ultimately overseeing a team of 5 people and reporting directly into the business Directors Point of contact for customers, preparing quotations and resolving issues. Working to ensure compliance with Quality Management Systems BS EN ISO 9001 and to ensure consistent product quality. Ensuring the effective delivery of soft HR practices. Supervising, mentoring, and developing a team. Promoting a culture of teamwork, safety, continuous improvement, and quality excellence across all levels. Working in-conjunction with the Production Supervisor to ultimately deliver the production plan Ensuring compliance with health and safety regulations, industry standards, and environmental requirements. Holding budget and cost control responsibility. Having ownership of procurement and stock control Ensure facilities and equipment are maintained adequately. THE PERSON You will either be a proven Manager or someone with the ambition & drive to step into and learn within the role You will have proven leadership within a manufacturing environment (minimum 5 years) Established track record of managing teams, improving production processes, and meeting operational targets, while ensuring product quality. Experience in managing QMS, quality audits, and product inspections. Strong knowledge of manufacturing processes, equipment, and production planning. Deep understanding of Quality Management Systems (QMS) and industry standards such as ISO 9001. Excellent leadership and team management skills, with the ability to motivate and inspire Strong communication skills, both verbal and written, with the ability to interact effectively with all levels of staff The ability to forge customer relationships and manage customer expectations A flexible hands-on attitude to aid the requirements of a small, yet highly successful, business enterprise. Be prepared to take on any tasks necessary. A genuine desire to grow and develop within a business TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Jan 31, 2026
Full time
WHAT IS IN IT FOR YOU? Permanent role Stockton on Tees location Annual salary £45K 39-hour week Monday to Friday 8:30am start times, day shift only 1pm finish on a Friday 24 days holiday plus statutory (3 required for xmas shutdown) Private health care Good pension Supportive company culture Dog friendly office THE BUSINESS Westray Recruitment Group is seeking an experienced and highly skilled Business Manager to oversee and optimise the daily operations within a busy manufacturing facility. The ideal candidate will have a strong background in business management, manufacturing, team leadership, and quality management systems, ensuring that production goals are met efficiently, safely, and cost-effectively. The Business Manager will play a pivotal role in improving operational performance, driving improvements, managing production teams, and ensuring compliance with industry standards, regulations, and quality assurance protocols. The Business Manager will also hold commercial focus with the ability to effectively deal with customers/suppliers, generate quotations and deliver costing activities. Our client manufactures onsite at their Stockton on Tees facility and they have a steady and reliable order book, priding themselves on the long-lasting relationships in place and the service they deliver. The business is a profitable enterprise within a buoyant marketplace. The organisation is 43 years old so they are long established in their field of expertise and they have a passion to maintain relationships and grow new business. THE ROLE Holding an overarching responsibility for Business Operations, ultimately overseeing a team of 5 people and reporting directly into the business Directors Point of contact for customers, preparing quotations and resolving issues. Working to ensure compliance with Quality Management Systems BS EN ISO 9001 and to ensure consistent product quality. Ensuring the effective delivery of soft HR practices. Supervising, mentoring, and developing a team. Promoting a culture of teamwork, safety, continuous improvement, and quality excellence across all levels. Working in-conjunction with the Production Supervisor to ultimately deliver the production plan Ensuring compliance with health and safety regulations, industry standards, and environmental requirements. Holding budget and cost control responsibility. Having ownership of procurement and stock control Ensure facilities and equipment are maintained adequately. THE PERSON You will either be a proven Manager or someone with the ambition & drive to step into and learn within the role You will have proven leadership within a manufacturing environment (minimum 5 years) Established track record of managing teams, improving production processes, and meeting operational targets, while ensuring product quality. Experience in managing QMS, quality audits, and product inspections. Strong knowledge of manufacturing processes, equipment, and production planning. Deep understanding of Quality Management Systems (QMS) and industry standards such as ISO 9001. Excellent leadership and team management skills, with the ability to motivate and inspire Strong communication skills, both verbal and written, with the ability to interact effectively with all levels of staff The ability to forge customer relationships and manage customer expectations A flexible hands-on attitude to aid the requirements of a small, yet highly successful, business enterprise. Be prepared to take on any tasks necessary. A genuine desire to grow and develop within a business TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Your new company Your new company is an Independent Lloyd's based in the City of London. They deliver specialist insurance, reinsurance and capital markets advisory services. Your new Lloyd's Broking houses are highly respected brokers and are renowned globally for their specialist market knowledge, intelligent analysis, and insight. Their staff are highly motivated and hungry to bring success to their clients in every transaction. Due to growth of the Facultative and Treaty Practice, a permanent job for Senior Reinsurance Client Manager has arisen. Your new role Your new job working as a Senior Reinsurance Client Manager will require you to work on a range of classes across Facultative and Treaty in businesses, including Property, Cargo and Marine. Duties will include facilitating the production and placement of reinsurance contracts according to client requests and regulatory requirements, managing the placement of designated risks, including producing and maintaining documentation throughout the risk life cycle (e.g., underwriting submissions, market reform contracts, wordings, endorsements). Further duties will also include keeping up to date with the insurance marketplace, trends, and cycles to leverage market opportunities, developing and managing relationships with market representatives such as underwriters and other brokers, reviewing and analysing client needs to determine appropriate products and desired terms and conditions for insurance/reinsurance coverage and preparing data and submission documentation for underwriters. You will also be ensuring accounts are serviced efficiently and professionally, demonstrating excellent technical knowledge and effectively communicating it to various audiences and completing mandatory training requirements. What you'll need to succeed Your previous experience working as a Client Manager within the Facultative and Treaty business will contribute to your success in securing this role. You will have previous client management experience within either a broking house or an insurer, demonstrate knowledge of the Treaty or Facultative market and experience with global programmes is preferred. You will need experience producing a slip from scratch and be able to work with brokers, client directors and underwriters with queries. What you'll get in return You'll be offered a competitive salary depending on experience and how flexible work is available. You will enjoy working for a Global Lloyd's Brokers with an excellent benefits package and working in a team of like-minded individuals willing to support you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jan 30, 2026
Full time
Your new company Your new company is an Independent Lloyd's based in the City of London. They deliver specialist insurance, reinsurance and capital markets advisory services. Your new Lloyd's Broking houses are highly respected brokers and are renowned globally for their specialist market knowledge, intelligent analysis, and insight. Their staff are highly motivated and hungry to bring success to their clients in every transaction. Due to growth of the Facultative and Treaty Practice, a permanent job for Senior Reinsurance Client Manager has arisen. Your new role Your new job working as a Senior Reinsurance Client Manager will require you to work on a range of classes across Facultative and Treaty in businesses, including Property, Cargo and Marine. Duties will include facilitating the production and placement of reinsurance contracts according to client requests and regulatory requirements, managing the placement of designated risks, including producing and maintaining documentation throughout the risk life cycle (e.g., underwriting submissions, market reform contracts, wordings, endorsements). Further duties will also include keeping up to date with the insurance marketplace, trends, and cycles to leverage market opportunities, developing and managing relationships with market representatives such as underwriters and other brokers, reviewing and analysing client needs to determine appropriate products and desired terms and conditions for insurance/reinsurance coverage and preparing data and submission documentation for underwriters. You will also be ensuring accounts are serviced efficiently and professionally, demonstrating excellent technical knowledge and effectively communicating it to various audiences and completing mandatory training requirements. What you'll need to succeed Your previous experience working as a Client Manager within the Facultative and Treaty business will contribute to your success in securing this role. You will have previous client management experience within either a broking house or an insurer, demonstrate knowledge of the Treaty or Facultative market and experience with global programmes is preferred. You will need experience producing a slip from scratch and be able to work with brokers, client directors and underwriters with queries. What you'll get in return You'll be offered a competitive salary depending on experience and how flexible work is available. You will enjoy working for a Global Lloyd's Brokers with an excellent benefits package and working in a team of like-minded individuals willing to support you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Jan 30, 2026
Full time
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Our Company Secretarial team works to support our clients to provide quality company secretarial and governance services. We ensure that our clients are compliant with the Companies Act and provide support to clients of all sizes. With the relentless pace of change you will need to be able to advise clients in areas such as company law, statutory compliance and share restructuring, while building enduring relationships that positions Forvis Mazars as a trusted adviser. The Company Secretarial team is part of our Accounting and Outsourcing team of more than 250 professionals and is growing across all areas including cloud accounting, payroll, financial reporting and company secretarial. About the role The role of a company secretary is to ensure accurate and timely statutory compliance and corporate governance for a range of UK and international clients. You will be the point of contact for your portfolio of clients, providing high quality advice and work with other teams to deliver an excellent client experience. Role and Responsibilities To provide a full company secretarial service to an existing portfolio of clients. To operate the Diligent Company Secretarial package software and prepare forms for clients and Companies House using the software. To carry out one off and ad-hoc re-structuring and technical assignments liaising with accounts, audit and tax departments as appropriate. To market the services and skills of the Co-Sec department. To undertake presentations to other offices and clients regarding Co-Sec services. To seek new opportunities and win new clients and assignments for the Co-Sec department. To be innovative and creative in providing Co-Sec solutions to support the work being done or proposed for by our accounts, audit and tax teams alongside developing a good working relationship across teams. Ensure that you and the staff in your immediate team meets budgets, revenue and other financial targets as part of the National Co-Sec department's budget. To carry out staff review for members of your team. To assist in setting targets and budgets for the national team. What we are looking for Qualified Chartered Governance Professional or Lawyer with substantial post qualification experience. Ability to lead a team. Able to communicate with people at all levels. Must possess strong organisational skills and good communication skills, both written and verbal, and have an excellent attention to detail. A detailed working knowledge of Diligent. Ability to take minutes at client meetings. Working knowledge of the Companies act 2006 and other related statutes and regulations. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit and assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action.
Jan 30, 2026
Full time
Our Company Secretarial team works to support our clients to provide quality company secretarial and governance services. We ensure that our clients are compliant with the Companies Act and provide support to clients of all sizes. With the relentless pace of change you will need to be able to advise clients in areas such as company law, statutory compliance and share restructuring, while building enduring relationships that positions Forvis Mazars as a trusted adviser. The Company Secretarial team is part of our Accounting and Outsourcing team of more than 250 professionals and is growing across all areas including cloud accounting, payroll, financial reporting and company secretarial. About the role The role of a company secretary is to ensure accurate and timely statutory compliance and corporate governance for a range of UK and international clients. You will be the point of contact for your portfolio of clients, providing high quality advice and work with other teams to deliver an excellent client experience. Role and Responsibilities To provide a full company secretarial service to an existing portfolio of clients. To operate the Diligent Company Secretarial package software and prepare forms for clients and Companies House using the software. To carry out one off and ad-hoc re-structuring and technical assignments liaising with accounts, audit and tax departments as appropriate. To market the services and skills of the Co-Sec department. To undertake presentations to other offices and clients regarding Co-Sec services. To seek new opportunities and win new clients and assignments for the Co-Sec department. To be innovative and creative in providing Co-Sec solutions to support the work being done or proposed for by our accounts, audit and tax teams alongside developing a good working relationship across teams. Ensure that you and the staff in your immediate team meets budgets, revenue and other financial targets as part of the National Co-Sec department's budget. To carry out staff review for members of your team. To assist in setting targets and budgets for the national team. What we are looking for Qualified Chartered Governance Professional or Lawyer with substantial post qualification experience. Ability to lead a team. Able to communicate with people at all levels. Must possess strong organisational skills and good communication skills, both written and verbal, and have an excellent attention to detail. A detailed working knowledge of Diligent. Ability to take minutes at client meetings. Working knowledge of the Companies act 2006 and other related statutes and regulations. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit and assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action.
Your new company An innovative tech-enabled marketplace based in the City of London is hiring a Finance Systems Manager to play a crucial role in stabilising and enhancing their ERP environment. Your new role Lead and mentor a team of ERP analysts supporting WorkDay across finance operations. Act as the escalation point during month-end and quarter-end close cycles. Collaborate with Finance and IT to identify and resolve process and system gaps. Promote documentation and knowledge sharing across the team. Coordinate with vendors on testing and small change requests. What you'll need to succeed Qualified Accountant (ACA, ACCA OR CIMA) 5+ years of WorkDay experience in finance systems or ERP support role. Strong understanding of financial processes. Experience leading a small team or workstream. Excellent communication skills across distributed teams. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jan 29, 2026
Full time
Your new company An innovative tech-enabled marketplace based in the City of London is hiring a Finance Systems Manager to play a crucial role in stabilising and enhancing their ERP environment. Your new role Lead and mentor a team of ERP analysts supporting WorkDay across finance operations. Act as the escalation point during month-end and quarter-end close cycles. Collaborate with Finance and IT to identify and resolve process and system gaps. Promote documentation and knowledge sharing across the team. Coordinate with vendors on testing and small change requests. What you'll need to succeed Qualified Accountant (ACA, ACCA OR CIMA) 5+ years of WorkDay experience in finance systems or ERP support role. Strong understanding of financial processes. Experience leading a small team or workstream. Excellent communication skills across distributed teams. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Jan 29, 2026
Full time
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Your new company An innovative tech-enabled marketplace based in the City of London is hiring a Finance Systems Manager to play a crucial role in stabilising and enhancing their ERP environment. Your new role Lead and mentor a team of ERP analysts supporting WorkDay across finance operations. Act as the escalation point during month-end and quarter-end close cycles. Collaborate with Finance and IT to identify and resolve process and system gaps. Promote documentation and knowledge sharing across the team. Coordinate with vendors on testing and small change requests. What you'll need to succeed Qualified Accountant (ACA, ACCA OR CIMA) 5+ years of WorkDay experience in finance systems or ERP support role. Strong understanding of financial processes. Experience leading a small team or workstream. Excellent communication skills across distributed teams. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 29, 2026
Full time
Your new company An innovative tech-enabled marketplace based in the City of London is hiring a Finance Systems Manager to play a crucial role in stabilising and enhancing their ERP environment. Your new role Lead and mentor a team of ERP analysts supporting WorkDay across finance operations. Act as the escalation point during month-end and quarter-end close cycles. Collaborate with Finance and IT to identify and resolve process and system gaps. Promote documentation and knowledge sharing across the team. Coordinate with vendors on testing and small change requests. What you'll need to succeed Qualified Accountant (ACA, ACCA OR CIMA) 5+ years of WorkDay experience in finance systems or ERP support role. Strong understanding of financial processes. Experience leading a small team or workstream. Excellent communication skills across distributed teams. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jan 29, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Jan 29, 2026
Full time
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jan 29, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Join Our Team! Crohn s and Colitis UK has an exciting opportunity for a Trusts Officer to join our team. In this role you ll play a key part in growing our income from charitable trusts and foundations, inspiring long-term support and generating sustainable funding. If this sounds like a good fit for your skills and experience, then we d love to hear from you! About Us We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure. Crohn s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 and beyond, will help to make a real difference to every supporter s journey with us. If this excites you - join us! Role Overview Reporting to the Trusts Manager, the postholder will be responsible for maximizing income from Charitable Trusts and Foundations, building and nurturing elationships and inspiring long-term support and sustainable income in line with the organisational strategy. About You This is a great role for someone with previous experience of Trust Fundraising. You ll have first class communication skills to enable you to quickly build solid, strong relationships both face to face and over the telephone. Excellent writing skills are essential as well as good organisational skills and CRM experience. In these challenging times you ll need to channel your creative skills to develop exciting stewardship plans. In this role you will need: Previous experience of Trust Fundraising with a strong track record of success and meeting targets Excellent writing skills, with the ability to take complex material and translate into visually appealing proposals. Experience of organising or helping to organise stewardship events. Experience of working with CRM databases. Target driven with experience of budgeting and financial management Please see our Recruitment Pack for details of our full Job Description and Person Specification. Our Location We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity s mandatory All Staff Together days which take place four times a year at our offices in Hatfield or a location in London. In addition there will be a requirement to attend team and donor meetings in person as required. Benefits 25 days annual leave plus bank holidays, increasing one day per year up to 30 days Salary Sacrifice Pension scheme Flexible working options Enhanced maternity, adoption and paternity pay 24/7 Employee Assistance Programme Wellbeing programme Interest free loan for season tickets Cycle to work scheme Free parking and secure bike locks Training and development financial support and/or study leave Performance review and development scheme
Jan 28, 2026
Full time
Join Our Team! Crohn s and Colitis UK has an exciting opportunity for a Trusts Officer to join our team. In this role you ll play a key part in growing our income from charitable trusts and foundations, inspiring long-term support and generating sustainable funding. If this sounds like a good fit for your skills and experience, then we d love to hear from you! About Us We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure. Crohn s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 and beyond, will help to make a real difference to every supporter s journey with us. If this excites you - join us! Role Overview Reporting to the Trusts Manager, the postholder will be responsible for maximizing income from Charitable Trusts and Foundations, building and nurturing elationships and inspiring long-term support and sustainable income in line with the organisational strategy. About You This is a great role for someone with previous experience of Trust Fundraising. You ll have first class communication skills to enable you to quickly build solid, strong relationships both face to face and over the telephone. Excellent writing skills are essential as well as good organisational skills and CRM experience. In these challenging times you ll need to channel your creative skills to develop exciting stewardship plans. In this role you will need: Previous experience of Trust Fundraising with a strong track record of success and meeting targets Excellent writing skills, with the ability to take complex material and translate into visually appealing proposals. Experience of organising or helping to organise stewardship events. Experience of working with CRM databases. Target driven with experience of budgeting and financial management Please see our Recruitment Pack for details of our full Job Description and Person Specification. Our Location We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity s mandatory All Staff Together days which take place four times a year at our offices in Hatfield or a location in London. In addition there will be a requirement to attend team and donor meetings in person as required. Benefits 25 days annual leave plus bank holidays, increasing one day per year up to 30 days Salary Sacrifice Pension scheme Flexible working options Enhanced maternity, adoption and paternity pay 24/7 Employee Assistance Programme Wellbeing programme Interest free loan for season tickets Cycle to work scheme Free parking and secure bike locks Training and development financial support and/or study leave Performance review and development scheme
Marketplace Manager Consumer Brand Stoke on Trent Salary up to 45k A fast-growing international consumer brand is looking to appoint a Marketplace Manager to join its commercial team and take ownership of Amazon marketplace operations. The business designs, develops and supplies branded consumer products across the UK, Europe and North America. With a strong creative backbone and a growing global footprint, the brand operates at scale and places equal value on commercial performance, creativity and pace. This is a hands-on role suited to a commercially minded operator who enjoys ownership and thrives in a fast-moving environment. The Marketplace Manager will play a critical role in ensuring Amazon listings, backend operations and day-to-day execution are run to a high standard. The Marketplace Manager will be responsible for the operational and commercial management of Amazon, ensuring listings are accurate, compliant and optimised for performance. Key responsibilities include: Ownership and day-to-day management of Amazon product listings across a large catalogue Inventory maintenance, stock monitoring and ASIN updates Coordinating shipments with warehouses, factories and 3PL partners Order management, reporting and performance tracking Amazon-side customer support and issue resolution Backend administration including file maintenance, feed uploads and error resolution Supporting content updates and Amazon Brand Store maintenance Managing compliance documentation and resolving listing or policy issues Working closely with an external marketplace team to optimise visibility and profitability Partnering with internal product and commercial teams to ensure availability aligns with demand In this role, the Marketplace Manager will take full ownership of Amazon operations, improving listing quality, backend efficiency and overall marketplace performance. A proactive approach and strong attention to detail will be essential. This opportunity will suit a Marketplace Manager who: Takes ownership and accountability for marketplace performance Has hands-on experience managing Amazon listings and backend operations Understands conversion rate optimisation, SEO and content best practice Can create and optimise listings using strong copy, imagery and keyword strategy Is comfortable managing pricing, promotions and advertising activity Keeps up to date with Amazon policies, platform changes and compliance requirements Thrives in a fast-paced, commercially driven consumer brand environment This is a strong opportunity for a Marketplace Manager looking to step into a role with genuine ownership, exposure to a large catalogue and the chance to make a visible commercial impact within a growing consumer brand. Apply today to find out more! BH35353
Jan 28, 2026
Full time
Marketplace Manager Consumer Brand Stoke on Trent Salary up to 45k A fast-growing international consumer brand is looking to appoint a Marketplace Manager to join its commercial team and take ownership of Amazon marketplace operations. The business designs, develops and supplies branded consumer products across the UK, Europe and North America. With a strong creative backbone and a growing global footprint, the brand operates at scale and places equal value on commercial performance, creativity and pace. This is a hands-on role suited to a commercially minded operator who enjoys ownership and thrives in a fast-moving environment. The Marketplace Manager will play a critical role in ensuring Amazon listings, backend operations and day-to-day execution are run to a high standard. The Marketplace Manager will be responsible for the operational and commercial management of Amazon, ensuring listings are accurate, compliant and optimised for performance. Key responsibilities include: Ownership and day-to-day management of Amazon product listings across a large catalogue Inventory maintenance, stock monitoring and ASIN updates Coordinating shipments with warehouses, factories and 3PL partners Order management, reporting and performance tracking Amazon-side customer support and issue resolution Backend administration including file maintenance, feed uploads and error resolution Supporting content updates and Amazon Brand Store maintenance Managing compliance documentation and resolving listing or policy issues Working closely with an external marketplace team to optimise visibility and profitability Partnering with internal product and commercial teams to ensure availability aligns with demand In this role, the Marketplace Manager will take full ownership of Amazon operations, improving listing quality, backend efficiency and overall marketplace performance. A proactive approach and strong attention to detail will be essential. This opportunity will suit a Marketplace Manager who: Takes ownership and accountability for marketplace performance Has hands-on experience managing Amazon listings and backend operations Understands conversion rate optimisation, SEO and content best practice Can create and optimise listings using strong copy, imagery and keyword strategy Is comfortable managing pricing, promotions and advertising activity Keeps up to date with Amazon policies, platform changes and compliance requirements Thrives in a fast-paced, commercially driven consumer brand environment This is a strong opportunity for a Marketplace Manager looking to step into a role with genuine ownership, exposure to a large catalogue and the chance to make a visible commercial impact within a growing consumer brand. Apply today to find out more! BH35353
Employee Benefits Account Manager 28,000 - 36,000 P.A (DOE) Full Time, Permanent Peterborough Our client focuses on delivering high-quality service and building long-term relationships with clients across healthcare and group risk schemes. They are looking to recruit an Employee Benefits Account Manager to join their growing team. The role involves supporting advisers, managing a portfolio of clients, and ensuring all clients receive a high standard of service. This is an excellent opportunity for someone who is client-focused and wanting to forge themselves a real career path. Key Responsibilities: Assist in managing an existing portfolio of clients across healthcare and Group Risk schemes Contact clients and arrange meetings Research the marketplace to identify suitable products and solutions Liaise with clients, scheme members, and external providers via telephone and email Work closely with clients' HR/Payroll representatives to reconcile data and assist with queries Respond to internal and external requests promptly and efficiently Keep all parties informed of progress and maintain accurate records on back-office systems Process new business and annual renewals of Group Protection and Healthcare schemes Undertake ongoing administration of existing group schemes Maintain a strong working knowledge of healthcare market products Build and maintain strong professional relationships with clients and colleagues Contribute to project work to support team operations and client relationships Identify potential opportunities for new business Any other duties to support the Heads of Employee Benefits Advice and Administration Experience Required: Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits Excellent time management and organisational skills with the ability to prioritise workloads Strong analytical skills and attention to detail Exceptional written and verbal communication skills to liaise with clients Ability to work independently with minimal supervision Client-focused with the ability to address and resolve queries effectively Working Hours: Monday - Friday, 9:00am - 5:30pm (flexible start and finish times) Benefits: 28,000 - 36,000 P.A (dependent on experience) 20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure On-site parking Pension scheme - 5% matched contribution and National Insurance kickback Death in Service - life cover up to 4x annual salary Critical Illness Cover - up to 2x annual salary Dental scheme Private Medical Insurance Lunch paid for by company Exam support for professional qualifications If you are interested in this position, please apply within. Applications from outside the UK will not be considered .
Jan 28, 2026
Full time
Employee Benefits Account Manager 28,000 - 36,000 P.A (DOE) Full Time, Permanent Peterborough Our client focuses on delivering high-quality service and building long-term relationships with clients across healthcare and group risk schemes. They are looking to recruit an Employee Benefits Account Manager to join their growing team. The role involves supporting advisers, managing a portfolio of clients, and ensuring all clients receive a high standard of service. This is an excellent opportunity for someone who is client-focused and wanting to forge themselves a real career path. Key Responsibilities: Assist in managing an existing portfolio of clients across healthcare and Group Risk schemes Contact clients and arrange meetings Research the marketplace to identify suitable products and solutions Liaise with clients, scheme members, and external providers via telephone and email Work closely with clients' HR/Payroll representatives to reconcile data and assist with queries Respond to internal and external requests promptly and efficiently Keep all parties informed of progress and maintain accurate records on back-office systems Process new business and annual renewals of Group Protection and Healthcare schemes Undertake ongoing administration of existing group schemes Maintain a strong working knowledge of healthcare market products Build and maintain strong professional relationships with clients and colleagues Contribute to project work to support team operations and client relationships Identify potential opportunities for new business Any other duties to support the Heads of Employee Benefits Advice and Administration Experience Required: Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits Excellent time management and organisational skills with the ability to prioritise workloads Strong analytical skills and attention to detail Exceptional written and verbal communication skills to liaise with clients Ability to work independently with minimal supervision Client-focused with the ability to address and resolve queries effectively Working Hours: Monday - Friday, 9:00am - 5:30pm (flexible start and finish times) Benefits: 28,000 - 36,000 P.A (dependent on experience) 20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure On-site parking Pension scheme - 5% matched contribution and National Insurance kickback Death in Service - life cover up to 4x annual salary Critical Illness Cover - up to 2x annual salary Dental scheme Private Medical Insurance Lunch paid for by company Exam support for professional qualifications If you are interested in this position, please apply within. Applications from outside the UK will not be considered .
Senior Amazon Marketplace Manager Online Retailer Greater Manchester Hybrid (3 days office / 2 remote) 50,000- 80,000 Basic A scale up online retailer is seeking a Senior Amazon Marketplace Manager to bring its Amazon operation in-house for the first time. Amazon represents a significant proportion of total business revenue, and the channel has been successfully managed by an external team. The business is now ready to internalise this capability, investing in dedicated, in-house expertise to take ownership of day-to-day Amazon performance while protecting and optimising market share in a challenging trading environment. This role sits within a broader ecommerce team, offering the opportunity to shape how Amazon is managed long term while joining a business with a strong, resilient culture and a hands-on leadership team. The Senior Amazon Marketplace Manager will take ownership of the Amazon channel, with a particular focus on advertising performance, operational detail and sustainable growth rather than aggressive expansion. Key responsibilities include: Leading the transition from an externally managed Amazon account to a fully in-house model Full ownership of Amazon Seller Central for a high-revenue, high-complexity account Absolute responsibility for Amazon Advertising, including Sponsored Products and Sponsored Display Managing significant advertising budgets (up to six figures monthly during peak periods) with accountability for ACOS / TACOS Managing and optimising a large catalogue of 5,000+ ASINs Overseeing ASIN optimisation, content quality, A+ content and Brand Store development Ensuring strong account health, compliance and issue resolution Working closely with internal ecommerce and marketplace leadership, while inventory forecasting remains with merchandising teams Establishing clear reporting, processes and governance around Amazon performance Supporting the build-out of in-house capability, including potential admin or junior support roles Playing a key role in knowledge transfer and structured handover from the incumbent team To be considered for the position of Senior Amazon Marketplace Manager, you will offer: Proven track record in a senior Amazon role within online retail or ecommerce Management of large-scale Amazon catalogues (5,000+ ASINs minimum) Confident in Amazon Advertising and comfortable running large budgets independently Ability to operate autonomously, setting strategy and executing day-to-day activity Understands the importance of optimisation, efficiency and market-share protection Is commercially minded and pragmatic rather than growth-at-all-costs Thrives in founder-led or entrepreneurial environments Values culture, accountability and collaboration Experience moving Amazon accounts in-house from an external environment is highly desirable. This is a hands-on role for a Senior Amazon Marketplace Manager who enjoys depth, detail and ownership. Apply today to find out more and be considered! BH35350
Jan 27, 2026
Full time
Senior Amazon Marketplace Manager Online Retailer Greater Manchester Hybrid (3 days office / 2 remote) 50,000- 80,000 Basic A scale up online retailer is seeking a Senior Amazon Marketplace Manager to bring its Amazon operation in-house for the first time. Amazon represents a significant proportion of total business revenue, and the channel has been successfully managed by an external team. The business is now ready to internalise this capability, investing in dedicated, in-house expertise to take ownership of day-to-day Amazon performance while protecting and optimising market share in a challenging trading environment. This role sits within a broader ecommerce team, offering the opportunity to shape how Amazon is managed long term while joining a business with a strong, resilient culture and a hands-on leadership team. The Senior Amazon Marketplace Manager will take ownership of the Amazon channel, with a particular focus on advertising performance, operational detail and sustainable growth rather than aggressive expansion. Key responsibilities include: Leading the transition from an externally managed Amazon account to a fully in-house model Full ownership of Amazon Seller Central for a high-revenue, high-complexity account Absolute responsibility for Amazon Advertising, including Sponsored Products and Sponsored Display Managing significant advertising budgets (up to six figures monthly during peak periods) with accountability for ACOS / TACOS Managing and optimising a large catalogue of 5,000+ ASINs Overseeing ASIN optimisation, content quality, A+ content and Brand Store development Ensuring strong account health, compliance and issue resolution Working closely with internal ecommerce and marketplace leadership, while inventory forecasting remains with merchandising teams Establishing clear reporting, processes and governance around Amazon performance Supporting the build-out of in-house capability, including potential admin or junior support roles Playing a key role in knowledge transfer and structured handover from the incumbent team To be considered for the position of Senior Amazon Marketplace Manager, you will offer: Proven track record in a senior Amazon role within online retail or ecommerce Management of large-scale Amazon catalogues (5,000+ ASINs minimum) Confident in Amazon Advertising and comfortable running large budgets independently Ability to operate autonomously, setting strategy and executing day-to-day activity Understands the importance of optimisation, efficiency and market-share protection Is commercially minded and pragmatic rather than growth-at-all-costs Thrives in founder-led or entrepreneurial environments Values culture, accountability and collaboration Experience moving Amazon accounts in-house from an external environment is highly desirable. This is a hands-on role for a Senior Amazon Marketplace Manager who enjoys depth, detail and ownership. Apply today to find out more and be considered! BH35350
Location: Essex / Cambridge / London Region Salary: up to £70,000 + Bonus + Attractive Benefits (dependent on experience) Employment Type: Hybrid; Full-time An Exceptional Opportunity to Drive Growth Are you a high-performing recruitment professional ready to take the next step in your career? This is your chance to join Pursuit Group at a transformational moment and play a leading role in our ambitious growth plans. We're seeking a Client Director / Business Development Director, who thrives on winning new business, building lasting client partnerships, and driving commercial success. This isn't just another recruitment role-it's an opportunity to be at the pinnacle of our growth, shaping strategy and directly influencing our expansion across Essex, London, Cambridge, and beyond. What We're Looking For You will be a proven business developer with a track record of winning significant new clients and consistently exceeding targets. You know how to identify opportunities, build compelling propositions, and close deals. An exceptional account manager who doesn't just win business but grows it. You'll nurture senior-level client relationships, becoming a trusted advisor who understands their challenges and delivers tailored solutions. Solid experience in the recruitment industry. You understand the market dynamics, the candidate-client balance, and how to build sustainable, profitable relationships. Regionally connected with experience and ideally an established network across Essex, Cambridge, and London. You understand the local business landscape and can hit the ground running. Commercially astute and self-motivated - you're target-driven, resilient, and energised by the opportunity to own your success and contribute to our strategic direction. About Us Pursuit is a leading recruitment agency based in Essex, proudly serving candidates and employers throughout Essex, London, Suffolk, and the Eastern Region. With over 40 years' recruitment experience and 5,000+ candidates successfully placed, we've built a fantastic reputation for our vast industry expertise and unrivalled professionalism. We operate two distinct divisions: Pursuit Resources specialises in office administration, HR, finance & accountancy, IT support, marketing, and manufacturing roles-from entry-level to managerial positions. Pursuit Executive focuses on senior, board-level executive placements, led by our MD Lorraine Phair. Our clients rely on us for dedicated service, meticulous attention to detail, and exceptional candidates. We're corporate members of the Recruitment and Employment Confederation, upholding the highest standards of service and best practice. Beyond recruitment, we provide value-added services including Employment Law seminars, management training, assessment and psychometric profiling, and Women in Leadership initiatives. Responsibilities Business Development & Sales - Identify and secure new client opportunities across our target sectors and geographies- Develop and execute strategic sales plans to achieve and exceed revenue targets- Build and maintain a robust pipeline of prospective clients Account Management & Client Partnerships - Manage senior client relationships with a consultative, partnership-focused approach- Understand client challenges deeply and develop tailored talent solutions- Expand existing accounts through upselling and cross-selling our services across both divisions- Act as a trusted advisor to clients on recruitment strategy and talent acquisition Strategic Execution - Collaborate with our delivery team to ensure exceptional service standards- Contribute to business strategy, market positioning, and service innovation- Represent Pursuit Group as a brand ambassador in the marketplace- Drive continuous improvement in our client acquisition and retention processes Essential Requirements - Proven recruitment experience - Strong business development and sales track record - you've successfully won new business and grown accounts- Strong knowledge of Linkedin Recruiter - Account management expertise - you can nurture long-term client partnerships and deliver value consistently- Experience in Essex / Cambridge / London markets - knowledge of the regional business landscape and established networks highly preferred- Commercial acumen with the ability to identify opportunities and close deals- Excellent communication and relationship-building skills- Self-motivated, target-driven, and resilient Desirable - Experience in office administration, finance, accountancy, HR, or executive recruitment- Established client network in our target regions- Track record at Account Director, Business Development Director, or similar level What We Offer Competitive base salary with competitive bonus structureGenuine growth opportunity - be part of our expansion story and shape your own successEstablished reputation - leverage our 40+ year track record and strong client relationshipsFlexible working arrangements to support work-life balanceMembership to a health care and well-being plan (after 6 months probation)
Jan 27, 2026
Full time
Location: Essex / Cambridge / London Region Salary: up to £70,000 + Bonus + Attractive Benefits (dependent on experience) Employment Type: Hybrid; Full-time An Exceptional Opportunity to Drive Growth Are you a high-performing recruitment professional ready to take the next step in your career? This is your chance to join Pursuit Group at a transformational moment and play a leading role in our ambitious growth plans. We're seeking a Client Director / Business Development Director, who thrives on winning new business, building lasting client partnerships, and driving commercial success. This isn't just another recruitment role-it's an opportunity to be at the pinnacle of our growth, shaping strategy and directly influencing our expansion across Essex, London, Cambridge, and beyond. What We're Looking For You will be a proven business developer with a track record of winning significant new clients and consistently exceeding targets. You know how to identify opportunities, build compelling propositions, and close deals. An exceptional account manager who doesn't just win business but grows it. You'll nurture senior-level client relationships, becoming a trusted advisor who understands their challenges and delivers tailored solutions. Solid experience in the recruitment industry. You understand the market dynamics, the candidate-client balance, and how to build sustainable, profitable relationships. Regionally connected with experience and ideally an established network across Essex, Cambridge, and London. You understand the local business landscape and can hit the ground running. Commercially astute and self-motivated - you're target-driven, resilient, and energised by the opportunity to own your success and contribute to our strategic direction. About Us Pursuit is a leading recruitment agency based in Essex, proudly serving candidates and employers throughout Essex, London, Suffolk, and the Eastern Region. With over 40 years' recruitment experience and 5,000+ candidates successfully placed, we've built a fantastic reputation for our vast industry expertise and unrivalled professionalism. We operate two distinct divisions: Pursuit Resources specialises in office administration, HR, finance & accountancy, IT support, marketing, and manufacturing roles-from entry-level to managerial positions. Pursuit Executive focuses on senior, board-level executive placements, led by our MD Lorraine Phair. Our clients rely on us for dedicated service, meticulous attention to detail, and exceptional candidates. We're corporate members of the Recruitment and Employment Confederation, upholding the highest standards of service and best practice. Beyond recruitment, we provide value-added services including Employment Law seminars, management training, assessment and psychometric profiling, and Women in Leadership initiatives. Responsibilities Business Development & Sales - Identify and secure new client opportunities across our target sectors and geographies- Develop and execute strategic sales plans to achieve and exceed revenue targets- Build and maintain a robust pipeline of prospective clients Account Management & Client Partnerships - Manage senior client relationships with a consultative, partnership-focused approach- Understand client challenges deeply and develop tailored talent solutions- Expand existing accounts through upselling and cross-selling our services across both divisions- Act as a trusted advisor to clients on recruitment strategy and talent acquisition Strategic Execution - Collaborate with our delivery team to ensure exceptional service standards- Contribute to business strategy, market positioning, and service innovation- Represent Pursuit Group as a brand ambassador in the marketplace- Drive continuous improvement in our client acquisition and retention processes Essential Requirements - Proven recruitment experience - Strong business development and sales track record - you've successfully won new business and grown accounts- Strong knowledge of Linkedin Recruiter - Account management expertise - you can nurture long-term client partnerships and deliver value consistently- Experience in Essex / Cambridge / London markets - knowledge of the regional business landscape and established networks highly preferred- Commercial acumen with the ability to identify opportunities and close deals- Excellent communication and relationship-building skills- Self-motivated, target-driven, and resilient Desirable - Experience in office administration, finance, accountancy, HR, or executive recruitment- Established client network in our target regions- Track record at Account Director, Business Development Director, or similar level What We Offer Competitive base salary with competitive bonus structureGenuine growth opportunity - be part of our expansion story and shape your own successEstablished reputation - leverage our 40+ year track record and strong client relationshipsFlexible working arrangements to support work-life balanceMembership to a health care and well-being plan (after 6 months probation)
Senior Project Manager ERP Implementation - 12 month FTC - Greater Manchester £80k - £90k (depending on experience) Oliver James has partnered with a well known, UK based, construction business to appoint an experienced Project Manager to lead the end-to-end implementation of NetSuite ERP. This role sits at the heart of a major business transformation programme, delivering an ERP platform that will support operational scalability, financial control, and data-driven decision-making. This is an excellent opportunity to take full ownership of a complex ERP programme, working closely with senior stakeholders and external delivery partners in a business where change and improvement are actively supported. Responsibilities include (but not limited to): Lead the end-to-end delivery of a NetSuite ERP implementation, from planning and design through to go-live and optimisation Own project scope, timelines, resourcing, budget, and governance to ensure delivery on time and within budget Act as the primary point of contact between internal stakeholders, NetSuite implementation partners, and third-party vendors Oversee system configuration, integrations, data migration, and User Acceptance Testing (UAT) to ensure business requirements are met Manage risks, issues, and change across the programme, escalating where required Drive change management, training readiness, and user adoption to support a successful go-live Provide clear and regular progress reporting to senior leadership and programme sponsors Essential Skills & Experience Extensive experience in Project Management Proven delivery of at least two ERP implementations (ideally NetSuite) Strong understanding of ERP systems, particularly across Finance, Supply Chain and CRM Experience working with external system integrators and consulting partners Excellent planning, risk management, and delivery discipline Ability to manage multiple priorities and dependencies in complex environments Desirable Skills & Experience PMP, PRINCE2 or equivalent project management certification Experience delivering ERP programmes within a marketplace, B2B, or complex operational environment
Jan 27, 2026
Full time
Senior Project Manager ERP Implementation - 12 month FTC - Greater Manchester £80k - £90k (depending on experience) Oliver James has partnered with a well known, UK based, construction business to appoint an experienced Project Manager to lead the end-to-end implementation of NetSuite ERP. This role sits at the heart of a major business transformation programme, delivering an ERP platform that will support operational scalability, financial control, and data-driven decision-making. This is an excellent opportunity to take full ownership of a complex ERP programme, working closely with senior stakeholders and external delivery partners in a business where change and improvement are actively supported. Responsibilities include (but not limited to): Lead the end-to-end delivery of a NetSuite ERP implementation, from planning and design through to go-live and optimisation Own project scope, timelines, resourcing, budget, and governance to ensure delivery on time and within budget Act as the primary point of contact between internal stakeholders, NetSuite implementation partners, and third-party vendors Oversee system configuration, integrations, data migration, and User Acceptance Testing (UAT) to ensure business requirements are met Manage risks, issues, and change across the programme, escalating where required Drive change management, training readiness, and user adoption to support a successful go-live Provide clear and regular progress reporting to senior leadership and programme sponsors Essential Skills & Experience Extensive experience in Project Management Proven delivery of at least two ERP implementations (ideally NetSuite) Strong understanding of ERP systems, particularly across Finance, Supply Chain and CRM Experience working with external system integrators and consulting partners Excellent planning, risk management, and delivery discipline Ability to manage multiple priorities and dependencies in complex environments Desirable Skills & Experience PMP, PRINCE2 or equivalent project management certification Experience delivering ERP programmes within a marketplace, B2B, or complex operational environment
What Are We Looking For? Due to continued growth, WES, part of the RSE Group, is looking for a Service Coordinator to join the business on a permanent basis, to support the Service team delivering work for key clients in the Water industry. You will be involved in assisting with all administrative duties to support the wider team, including coordinating project schedules, managing documentation, and liaising with engineers and customers. Some of Your Key Duties Include: Coordinate the scheduling of service visits, callouts, and minor works alongside the Service Support Manager. Liaise with customers to confirm job requirements, site access arrangements, and appointment times. Prepare RAMS documentation, job sheets, and all necessary paperwork for engineer visits. Generate and issue detailed service reports using Service Engineers field notes and photographs. Maintain accurate internal records, including service schedules, job progress, tool allocation, and vehicle logs. Handle incoming phone calls and emails, ensuring enquiries are directed to the appropriate team member. Assist with job handovers, site-related queries, and the completion of follow-up documentation. Carry out all other tasks as requested within the post holder s appropriate skill set. What Do You Need? Excellent IT skills (MS Office Outlook, Word and Excel in particular). Be able to organise and prioritise workload effectively. A willingness and ability to learn new skills. Be able to work to deadlines to produce work to a high standard. Excellent communication skills, both written and verbal. Be a clear and concise communicator maintaining a polite and professional manner. Full UK Driving Licence. WES - Who Are We? WES is one of the leading suppliers of specialist Chemical Dosing systems in the UK. Simply put, we do it all. Our service offering includes design, manufacture, and installation of innovative chemical dosing solutions for the UK water industry and industrial manufacturing markets. Our nationwide coverage means WES is well placed to offer integrated solutions and support services across the UK. Uniquely, chemical dosing is not a division of WES, it is WES. We believe this gives us cutting edge advantage in the marketplace, and our people are at the forefront of our innovation. WES is part of the RSE group of companies, offering us a unique advantage in the marketplace. RSE is the leading partner of choice in the design, build & maintenance of water treatment & water recycling equipment. Delivering products and services to clients across the UK, RSE s offering to the market focuses on innovation, efficiency, and excellence. RSE Who Are We? Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now
Jan 26, 2026
Full time
What Are We Looking For? Due to continued growth, WES, part of the RSE Group, is looking for a Service Coordinator to join the business on a permanent basis, to support the Service team delivering work for key clients in the Water industry. You will be involved in assisting with all administrative duties to support the wider team, including coordinating project schedules, managing documentation, and liaising with engineers and customers. Some of Your Key Duties Include: Coordinate the scheduling of service visits, callouts, and minor works alongside the Service Support Manager. Liaise with customers to confirm job requirements, site access arrangements, and appointment times. Prepare RAMS documentation, job sheets, and all necessary paperwork for engineer visits. Generate and issue detailed service reports using Service Engineers field notes and photographs. Maintain accurate internal records, including service schedules, job progress, tool allocation, and vehicle logs. Handle incoming phone calls and emails, ensuring enquiries are directed to the appropriate team member. Assist with job handovers, site-related queries, and the completion of follow-up documentation. Carry out all other tasks as requested within the post holder s appropriate skill set. What Do You Need? Excellent IT skills (MS Office Outlook, Word and Excel in particular). Be able to organise and prioritise workload effectively. A willingness and ability to learn new skills. Be able to work to deadlines to produce work to a high standard. Excellent communication skills, both written and verbal. Be a clear and concise communicator maintaining a polite and professional manner. Full UK Driving Licence. WES - Who Are We? WES is one of the leading suppliers of specialist Chemical Dosing systems in the UK. Simply put, we do it all. Our service offering includes design, manufacture, and installation of innovative chemical dosing solutions for the UK water industry and industrial manufacturing markets. Our nationwide coverage means WES is well placed to offer integrated solutions and support services across the UK. Uniquely, chemical dosing is not a division of WES, it is WES. We believe this gives us cutting edge advantage in the marketplace, and our people are at the forefront of our innovation. WES is part of the RSE group of companies, offering us a unique advantage in the marketplace. RSE is the leading partner of choice in the design, build & maintenance of water treatment & water recycling equipment. Delivering products and services to clients across the UK, RSE s offering to the market focuses on innovation, efficiency, and excellence. RSE Who Are We? Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now
