Green Light Consultancy
Eaton Socon, Cambridgeshire
Sales Advisor Energy Base Salary: £23,750 with an increase to £25,000 once probation is passed Expected OTE: £30,000 £35,000 in Year 1 and £50k in Year 2. This role is office based in a lovely village just outside of Bedford, around a 25-minute commute from St Neots. Full-Time This is the ideal role for someone looking to start or develop a career in sales. We're looking for an ambitious, results-driven Sales Advisor. You can expect to earn £30 £35k in year 1 and £50k in year 2. This role is in a village location with limited public transport so you will require your own transport. Don't worry if you don't have any previous sales experience, full training will be given by our supportive team. All we're after are candidates with: Strong written and verbal communication skills Resilient and passionate about sales Motivated to exceed targets Enjoys working as part of a team Understand and assess customers needs Basic understanding of Microsoft Office In return you will get: Uncapped commission structure Realistic Year 1 earnings of £30 £35k, with £50k potential in Year 2 Weekly / Monthly incentives 1-2-1 ongoing training to assist in career progression Regular team building and wellbeing activities Sociable office hours No weekends or bank holidays Monthly celebrations Family and charity days Part of the mindful employer scheme Pension Scheme About the Role The role is predominantly a new business development position where you will be responsible for developing and building your own customer base using a consultative approach. The main route to market will be through outbound calling to UK based businesses. You will be responsible for gathering key information and building relationships with potential clients, so good communication skills and the ability to build rapport are vital to this role. You will receive a commission from every opportunity generated and a further commission for every opportunity converted with uncapped potential earnings. Telesales can be challenging, but also be very rewarding, so we are looking for a resilient, tenacious, and energetic candidate. About Green Light Consultancy Group We help businesses save money on their energy bills, whether that be renewing with existing providers or switching to alternatives. We focus on building long-term relationships with clients from a variety of industries. We are a young and ambitious company with a strong growth strategy which allows us to offer long-term career progression opportunities and makes us the ideal place for the right individual who is looking to start or develop a career in sales. We are looking to increase our sales team by 10 people over the next 12 months. If you have experience or are looking for a career as a Junior Sales Consultant, Junior Sales Executive, Sales Executive, Telesales, Telesales Executive, or Lead Generator, then we would like to hear from you with an up-to-date CV. The team will be in touch.
Aug 09, 2026
Full time
Sales Advisor Energy Base Salary: £23,750 with an increase to £25,000 once probation is passed Expected OTE: £30,000 £35,000 in Year 1 and £50k in Year 2. This role is office based in a lovely village just outside of Bedford, around a 25-minute commute from St Neots. Full-Time This is the ideal role for someone looking to start or develop a career in sales. We're looking for an ambitious, results-driven Sales Advisor. You can expect to earn £30 £35k in year 1 and £50k in year 2. This role is in a village location with limited public transport so you will require your own transport. Don't worry if you don't have any previous sales experience, full training will be given by our supportive team. All we're after are candidates with: Strong written and verbal communication skills Resilient and passionate about sales Motivated to exceed targets Enjoys working as part of a team Understand and assess customers needs Basic understanding of Microsoft Office In return you will get: Uncapped commission structure Realistic Year 1 earnings of £30 £35k, with £50k potential in Year 2 Weekly / Monthly incentives 1-2-1 ongoing training to assist in career progression Regular team building and wellbeing activities Sociable office hours No weekends or bank holidays Monthly celebrations Family and charity days Part of the mindful employer scheme Pension Scheme About the Role The role is predominantly a new business development position where you will be responsible for developing and building your own customer base using a consultative approach. The main route to market will be through outbound calling to UK based businesses. You will be responsible for gathering key information and building relationships with potential clients, so good communication skills and the ability to build rapport are vital to this role. You will receive a commission from every opportunity generated and a further commission for every opportunity converted with uncapped potential earnings. Telesales can be challenging, but also be very rewarding, so we are looking for a resilient, tenacious, and energetic candidate. About Green Light Consultancy Group We help businesses save money on their energy bills, whether that be renewing with existing providers or switching to alternatives. We focus on building long-term relationships with clients from a variety of industries. We are a young and ambitious company with a strong growth strategy which allows us to offer long-term career progression opportunities and makes us the ideal place for the right individual who is looking to start or develop a career in sales. We are looking to increase our sales team by 10 people over the next 12 months. If you have experience or are looking for a career as a Junior Sales Consultant, Junior Sales Executive, Sales Executive, Telesales, Telesales Executive, or Lead Generator, then we would like to hear from you with an up-to-date CV. The team will be in touch.
We are looking for a highly motivated and experienced Senior Art Advisor to join our growing team. Based in London this role is ideal for a proven telesales professional who excels at building relationships and closing sales over the phone. Working with qualified inbound enquiries, you will engage with prospective clients, understand their interests and investment objectives, and guide them through our portfolio of artwork and art investment opportunities. You will be responsible for managing the sales process from initial consultation through to close, delivering an exceptional client experience while achieving ambitious sales targets. Key Responsibilities Manage and convert inbound sales enquiries into completed purchases. Conduct professional sales consultations with prospective clients over the phone. Present and discuss artwork, collections, and investment opportunities with confidence and credibility. Build strong relationships with new and existing clients. Understand client objectives and recommend suitable artwork and acquisition opportunities. Handle objections effectively and negotiate to secure sales. Maintain accurate records of client interactions and sales activity within the CRM system. Consistently achieve and exceed revenue and performance targets. Work closely with management and the wider sales team to maximise opportunities. Requirements Proven track record in telesales, sales closing, or high-value telephone sales. Strong closing skills with the ability to convert warm and inbound leads. Excellent communication, negotiation, and relationship-building abilities. Target-driven and motivated by achieving and exceeding sales goals. Professional, confident, and consultative sales approach. Experience selling luxury goods, investments, art, property, financial products, or other high-value products is advantageous. Strong organisational skills and attention to detail. Comfortable working independently in a hybrid environment. What We Offer Competitive basic salary up to 35,000 plus uncapped commission structure. High-quality inbound leads. Hybrid working model with a combination of office and remote working. Ongoing training and professional development. Career progression opportunities within a growing organisation. Supportive and collaborative team culture. If you are an experienced sales closer with a passion for delivering exceptional client experiences and achieving outstanding results, we would love to hear from you.
Aug 09, 2026
Full time
We are looking for a highly motivated and experienced Senior Art Advisor to join our growing team. Based in London this role is ideal for a proven telesales professional who excels at building relationships and closing sales over the phone. Working with qualified inbound enquiries, you will engage with prospective clients, understand their interests and investment objectives, and guide them through our portfolio of artwork and art investment opportunities. You will be responsible for managing the sales process from initial consultation through to close, delivering an exceptional client experience while achieving ambitious sales targets. Key Responsibilities Manage and convert inbound sales enquiries into completed purchases. Conduct professional sales consultations with prospective clients over the phone. Present and discuss artwork, collections, and investment opportunities with confidence and credibility. Build strong relationships with new and existing clients. Understand client objectives and recommend suitable artwork and acquisition opportunities. Handle objections effectively and negotiate to secure sales. Maintain accurate records of client interactions and sales activity within the CRM system. Consistently achieve and exceed revenue and performance targets. Work closely with management and the wider sales team to maximise opportunities. Requirements Proven track record in telesales, sales closing, or high-value telephone sales. Strong closing skills with the ability to convert warm and inbound leads. Excellent communication, negotiation, and relationship-building abilities. Target-driven and motivated by achieving and exceeding sales goals. Professional, confident, and consultative sales approach. Experience selling luxury goods, investments, art, property, financial products, or other high-value products is advantageous. Strong organisational skills and attention to detail. Comfortable working independently in a hybrid environment. What We Offer Competitive basic salary up to 35,000 plus uncapped commission structure. High-quality inbound leads. Hybrid working model with a combination of office and remote working. Ongoing training and professional development. Career progression opportunities within a growing organisation. Supportive and collaborative team culture. If you are an experienced sales closer with a passion for delivering exceptional client experiences and achieving outstanding results, we would love to hear from you.
Job Title: Part-Time HR Advisor Location: Altrincham Salary: £32,000 pro-rata (£15.38 per hour) We are seeking a proactive and organised Part-Time HR Advisor to join our friendly and supportive team in Altrincham. In this role, you'll provide essential HR and administrative support, ensuring smooth operations and contributing to a positive employee experience. This is an exciting opportunity for someone looking to develop their HR career while working in a flexible, part-time capacity. Key Responsibilities Assist with day-to-day HR administration, including maintaining employee records, updating HR systems, and processing paperwork. Manage timesheets and support payroll administration. Coordinate and manage candidate communications for recruitment processes. Help manage employee onboarding and induction processes. Assist with training coordination and HR reporting. Contribute to the organisation's HR initiatives and staff engagement activities. Ensure compliance with HR policies and employment legislation. Person Specification Previous HR administration experience Strong organisational skills and attention to detail. Excellent communication skills, both written and verbal. Ability to handle sensitive information with discretion. Proficient in Microsoft Office and comfortable learning HR systems. Friendly, flexible, and a team player with a proactive approach. CIPD level 3 or equivalent What's on Offer You'll be joining a supportive team that truly values its people. Benefits include: Training and career progression opportunities Bonus scheme Pension contributions Medicash healthcare plan 23 days holiday + loyalty programme Regular team events and Kudos awards In-house Pilates sessions & weekly fresh fruit Free on-site parking Hours: Part-time (25.5 hours per week, flexible) - Fully office-based role. If you're looking to join a company that invests in its people and offers a welcoming, engaging workplace, we'd love to hear from you!
Aug 09, 2026
Full time
Job Title: Part-Time HR Advisor Location: Altrincham Salary: £32,000 pro-rata (£15.38 per hour) We are seeking a proactive and organised Part-Time HR Advisor to join our friendly and supportive team in Altrincham. In this role, you'll provide essential HR and administrative support, ensuring smooth operations and contributing to a positive employee experience. This is an exciting opportunity for someone looking to develop their HR career while working in a flexible, part-time capacity. Key Responsibilities Assist with day-to-day HR administration, including maintaining employee records, updating HR systems, and processing paperwork. Manage timesheets and support payroll administration. Coordinate and manage candidate communications for recruitment processes. Help manage employee onboarding and induction processes. Assist with training coordination and HR reporting. Contribute to the organisation's HR initiatives and staff engagement activities. Ensure compliance with HR policies and employment legislation. Person Specification Previous HR administration experience Strong organisational skills and attention to detail. Excellent communication skills, both written and verbal. Ability to handle sensitive information with discretion. Proficient in Microsoft Office and comfortable learning HR systems. Friendly, flexible, and a team player with a proactive approach. CIPD level 3 or equivalent What's on Offer You'll be joining a supportive team that truly values its people. Benefits include: Training and career progression opportunities Bonus scheme Pension contributions Medicash healthcare plan 23 days holiday + loyalty programme Regular team events and Kudos awards In-house Pilates sessions & weekly fresh fruit Free on-site parking Hours: Part-time (25.5 hours per week, flexible) - Fully office-based role. If you're looking to join a company that invests in its people and offers a welcoming, engaging workplace, we'd love to hear from you!
Are you an experienced practice professional looking to join a modern, growing accountancy firm that genuinely values its people? This is an excellent opportunity to join a well-established and forward-thinking practice that combines traditional client service values with a progressive approach to accountancy and business advisory. Working with an impressive portfolio of owner-managed businesses, you'll play a pivotal role in delivering exceptional client service while leading and developing a team of accountants. With continued growth and investment in both technology and people, this is an ideal opportunity for someone seeking a long-term career move within a supportive and collaborative environment. What will the Client Manager role involve? Managing a portfolio of sole traders, partnerships and limited company clients. Preparing, reviewing and submitting statutory accounts and tax returns. Leading, mentoring and developing your own team of accountancy professionals. Reviewing work completed by team members and providing technical guidance and feedback. Ensuring client deadlines and service level agreements are consistently achieved. Supporting clients with tax planning and providing commercially focused advice. Advising clients on advisory areas including cashflow, budgeting and business performance. Managing client relationships and acting as a trusted point of contact. Leading year-end meetings and conducting client fee reviews. Liaising with HMRC and other regulatory bodies on behalf of clients. Supporting the onboarding of new clients and ensuring a smooth transition into the business. Contributing to the ongoing development and success of the wider practice. Demonstrating leadership behaviours aligned to the company values. Suitable Candidate for the Client Manager vacancy: ACCA, ACA, FMAAT or equivalent fully qualified accountant or tax advisor who holds a current professional body membership. Minimum of 5 years' experience working within an accountancy practice environment. Strong experience preparing and reviewing accounts and tax returns for a varied client portfolio. Sound technical knowledge across accounts preparation, taxation and compliance. Experience managing client relationships and delivering advisory services. Previous leadership, mentoring or team supervision experience would be advantageous. Practical experience using cloud accounting software such as Xero, QuickBooks, Dext or similar. Strong communication skills with the confidence to present complex information in a clear and practical manner. Highly organised with excellent time management and attention to detail. Additional benefits and information for the role of Client Manager: Salary of £53,500 - £58,000 depending on experience. Hybrid working with up to 2 days working from home. Additional holiday allowance over the Christmas period. Additional paid day s leave for your birthday (when on a working day). WPA Cash-plan private medical cover. Professional body membership fees covered. Full-time 36.5-hour working week (16:00 on a Friday). Ongoing professional development and training opportunities. Opportunity to work closely with business owners and provide value-added advisory services. Supportive, collaborative and people-focused culture. Genuine career progression opportunities within a growing practice. Modern systems and technology-driven working environment. To find out more about our client, please click here CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Aug 09, 2026
Full time
Are you an experienced practice professional looking to join a modern, growing accountancy firm that genuinely values its people? This is an excellent opportunity to join a well-established and forward-thinking practice that combines traditional client service values with a progressive approach to accountancy and business advisory. Working with an impressive portfolio of owner-managed businesses, you'll play a pivotal role in delivering exceptional client service while leading and developing a team of accountants. With continued growth and investment in both technology and people, this is an ideal opportunity for someone seeking a long-term career move within a supportive and collaborative environment. What will the Client Manager role involve? Managing a portfolio of sole traders, partnerships and limited company clients. Preparing, reviewing and submitting statutory accounts and tax returns. Leading, mentoring and developing your own team of accountancy professionals. Reviewing work completed by team members and providing technical guidance and feedback. Ensuring client deadlines and service level agreements are consistently achieved. Supporting clients with tax planning and providing commercially focused advice. Advising clients on advisory areas including cashflow, budgeting and business performance. Managing client relationships and acting as a trusted point of contact. Leading year-end meetings and conducting client fee reviews. Liaising with HMRC and other regulatory bodies on behalf of clients. Supporting the onboarding of new clients and ensuring a smooth transition into the business. Contributing to the ongoing development and success of the wider practice. Demonstrating leadership behaviours aligned to the company values. Suitable Candidate for the Client Manager vacancy: ACCA, ACA, FMAAT or equivalent fully qualified accountant or tax advisor who holds a current professional body membership. Minimum of 5 years' experience working within an accountancy practice environment. Strong experience preparing and reviewing accounts and tax returns for a varied client portfolio. Sound technical knowledge across accounts preparation, taxation and compliance. Experience managing client relationships and delivering advisory services. Previous leadership, mentoring or team supervision experience would be advantageous. Practical experience using cloud accounting software such as Xero, QuickBooks, Dext or similar. Strong communication skills with the confidence to present complex information in a clear and practical manner. Highly organised with excellent time management and attention to detail. Additional benefits and information for the role of Client Manager: Salary of £53,500 - £58,000 depending on experience. Hybrid working with up to 2 days working from home. Additional holiday allowance over the Christmas period. Additional paid day s leave for your birthday (when on a working day). WPA Cash-plan private medical cover. Professional body membership fees covered. Full-time 36.5-hour working week (16:00 on a Friday). Ongoing professional development and training opportunities. Opportunity to work closely with business owners and provide value-added advisory services. Supportive, collaborative and people-focused culture. Genuine career progression opportunities within a growing practice. Modern systems and technology-driven working environment. To find out more about our client, please click here CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Tax Advisory Senior Manager - Top 50 Firm - London, Midlands, East Anglia, South-East England Are you an ambitious tax professional looking to step away from routine compliance and time-recording constraints Would you thrive in a purely advisory-led role where you have the autonomy to mold the position around your technical interests and specialize across diverse areas of tax - all with absolutely click apply for full job details
Aug 09, 2026
Full time
Tax Advisory Senior Manager - Top 50 Firm - London, Midlands, East Anglia, South-East England Are you an ambitious tax professional looking to step away from routine compliance and time-recording constraints Would you thrive in a purely advisory-led role where you have the autonomy to mold the position around your technical interests and specialize across diverse areas of tax - all with absolutely click apply for full job details
Head of Trusts, £70,000 to £90,000 plus extensive benefits, Suffolk. This highly regarded specialist team works with clients on personal tax affairs and the administration of trusts. The team remove the stress of completing annual accounts, tax returns, HRMC compliance and dealing with day to day requests from beneficiaries for funds. Benefits includes a pension scheme (6% employer and 2% employee) with a salary exchange option Life Assurance policy (3x gross annual salary) (available once probationary period is complete). To express your interest or find out more about the role, please call Cassie on or email your CV to Job Ref: HEAD OF TRUSTS: The firm are looking for an experienced Tax Accountant/Head of Trusts to join this Tax and Trusts team, specifically to lead a team working on personal tax matters and estate and trust matters.You will have strong experience within personal tax accountancy matters across the board and be confident in working with private clients, executors and trustees. This will be an evolving role working alongside the wider team to grow the firms tax offering. RESPONSIBILITIES: • Working as part of the Lifetime Planning team to provide proactive and strategic tax and trust compliance advice to clients• Focus on the technical / advisory aspects of the role alongside the leadership and supervision of the team• Technical training of T&T members and the wider Lifetime Planning department as required• Promotion and development of our Trust and Tax service• Both external and internal business development - interaction with French Legal, Agriculture and Estates, Business, Residential and Family departments• Working with the French Property Team regarding UK individuals with French properties and assets• Advising clients on income tax, capital gains tax and Inheritance tax matters, including advising on tax planning and mitigation• Advising clients on stamp duty land tax• Preparing tax returns for private clients to include 60 day capital gains tax returns in respect of disposals of residential property• Calculation of tax liabilities and advising on payment of tax due under self-assessment• Preparing estate accounts and dealing with the period of administration income and capital gains tax• Finalising a deceased individual's lifetime tax affairs• Preparing annual trust accounts• Preparation of self-assessment trust tax returns• Preparation of tax deduction certificates for our substantial portfolio of clients• Preparing Inheritance Tax forms as required for trusts KNOWLEDGE & SKILLS: • Management and supervision skills and experience• Experience in tax and trusts accounting matters• AAT, ATT, ACA, ACCA, or TEP qualification essential• Experience of complex estate and trust accounting• Experience of non-resident and non-domicile taxation• Knowledge and experience of UK taxation of individuals, estates and trusts• Excellent communication skills, both written & verbal• Excellent organisational and time management skills• Strong team playing skills• Ability to handle sensitive information with discretionThe firm have a truly flexible working environment focussed on the individual needs of their people while maintaining excellent client service by aligning the needs of the Firm and their clients. As well as promoting internal promotions and transfers to enhance skills and experience. You are not limited to your existing role. The Partners at the firm want to utilise individual skill sets to impart their knowledge through coaching and mentoring others. The benefits package aims to support your career, financial, lifestyle, health and wellbeing needs. Industry-leading Paid Time Off policy. Agile and Hybrid approaches to work. HOW TO APPLY: To apply contact Cassie at eNL on or email with your CV, or simply call for a confidential discussion.eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Aug 09, 2026
Full time
Head of Trusts, £70,000 to £90,000 plus extensive benefits, Suffolk. This highly regarded specialist team works with clients on personal tax affairs and the administration of trusts. The team remove the stress of completing annual accounts, tax returns, HRMC compliance and dealing with day to day requests from beneficiaries for funds. Benefits includes a pension scheme (6% employer and 2% employee) with a salary exchange option Life Assurance policy (3x gross annual salary) (available once probationary period is complete). To express your interest or find out more about the role, please call Cassie on or email your CV to Job Ref: HEAD OF TRUSTS: The firm are looking for an experienced Tax Accountant/Head of Trusts to join this Tax and Trusts team, specifically to lead a team working on personal tax matters and estate and trust matters.You will have strong experience within personal tax accountancy matters across the board and be confident in working with private clients, executors and trustees. This will be an evolving role working alongside the wider team to grow the firms tax offering. RESPONSIBILITIES: • Working as part of the Lifetime Planning team to provide proactive and strategic tax and trust compliance advice to clients• Focus on the technical / advisory aspects of the role alongside the leadership and supervision of the team• Technical training of T&T members and the wider Lifetime Planning department as required• Promotion and development of our Trust and Tax service• Both external and internal business development - interaction with French Legal, Agriculture and Estates, Business, Residential and Family departments• Working with the French Property Team regarding UK individuals with French properties and assets• Advising clients on income tax, capital gains tax and Inheritance tax matters, including advising on tax planning and mitigation• Advising clients on stamp duty land tax• Preparing tax returns for private clients to include 60 day capital gains tax returns in respect of disposals of residential property• Calculation of tax liabilities and advising on payment of tax due under self-assessment• Preparing estate accounts and dealing with the period of administration income and capital gains tax• Finalising a deceased individual's lifetime tax affairs• Preparing annual trust accounts• Preparation of self-assessment trust tax returns• Preparation of tax deduction certificates for our substantial portfolio of clients• Preparing Inheritance Tax forms as required for trusts KNOWLEDGE & SKILLS: • Management and supervision skills and experience• Experience in tax and trusts accounting matters• AAT, ATT, ACA, ACCA, or TEP qualification essential• Experience of complex estate and trust accounting• Experience of non-resident and non-domicile taxation• Knowledge and experience of UK taxation of individuals, estates and trusts• Excellent communication skills, both written & verbal• Excellent organisational and time management skills• Strong team playing skills• Ability to handle sensitive information with discretionThe firm have a truly flexible working environment focussed on the individual needs of their people while maintaining excellent client service by aligning the needs of the Firm and their clients. As well as promoting internal promotions and transfers to enhance skills and experience. You are not limited to your existing role. The Partners at the firm want to utilise individual skill sets to impart their knowledge through coaching and mentoring others. The benefits package aims to support your career, financial, lifestyle, health and wellbeing needs. Industry-leading Paid Time Off policy. Agile and Hybrid approaches to work. HOW TO APPLY: To apply contact Cassie at eNL on or email with your CV, or simply call for a confidential discussion.eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Your New Company Hays are delighted to be partnering with a well-established organisation based in Liverpool centre, that provides essential shared services support to a large global workforce and offers a collaborative, fast-paced environment where accuracy and service excellence are highly valued. Due to increased workload, an opportunity has arisen for an experienced HR Shared Services Advisor to join the team on a temporary basis for 3 months minimum. (4 days on-site, one day from home). Your New Role Reporting to the Head of People Services & Transformation and working as part of a supportive HR operations team, you will play a key role in delivering transactional HR support across an international employee population.This role would suit an organised HR professional who enjoys process-driven work, has excellent attention to detail and is comfortable managing high volumes of administrative activity. Key responsibilities will include: Processing employee life cycle transactions within the HR system Supporting onboarding activities and issuing contractual documentation Producing offer letters, employment amendments and termination documentation Managing employee transfers and changes across various business areas Maintaining accurate employee records and ensuring data integrity Responding to HR-related queries and supporting managers and employees with transactional processes Supporting the wider People Services team with HR administration and operational activities Working collaboratively with internal stakeholders across multiple regions What You'll Need to Succeed Previous experience within an HR Shared Services, HR Administration or HR Operations environment Experience processing a high volume of employee life cycle transactions Strong administrative and organisational skills with excellent attention to detail Confidence working with HRIS/HCM systems The ability to manage repetitive processes accurately whilst maintaining high service standards Experience supporting international HR operations would be highly advantageous What You'll Get in Return Opportunity to gain experience within a global organisation Central Liverpool location, easily accessible via public transport Collaborative and supportive team culture Monthly team lunches and regular team activities If you're an experienced HR professional with a strong administrative background and are looking for your next temporary opportunity within a global organisation, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 09, 2026
Seasonal
Your New Company Hays are delighted to be partnering with a well-established organisation based in Liverpool centre, that provides essential shared services support to a large global workforce and offers a collaborative, fast-paced environment where accuracy and service excellence are highly valued. Due to increased workload, an opportunity has arisen for an experienced HR Shared Services Advisor to join the team on a temporary basis for 3 months minimum. (4 days on-site, one day from home). Your New Role Reporting to the Head of People Services & Transformation and working as part of a supportive HR operations team, you will play a key role in delivering transactional HR support across an international employee population.This role would suit an organised HR professional who enjoys process-driven work, has excellent attention to detail and is comfortable managing high volumes of administrative activity. Key responsibilities will include: Processing employee life cycle transactions within the HR system Supporting onboarding activities and issuing contractual documentation Producing offer letters, employment amendments and termination documentation Managing employee transfers and changes across various business areas Maintaining accurate employee records and ensuring data integrity Responding to HR-related queries and supporting managers and employees with transactional processes Supporting the wider People Services team with HR administration and operational activities Working collaboratively with internal stakeholders across multiple regions What You'll Need to Succeed Previous experience within an HR Shared Services, HR Administration or HR Operations environment Experience processing a high volume of employee life cycle transactions Strong administrative and organisational skills with excellent attention to detail Confidence working with HRIS/HCM systems The ability to manage repetitive processes accurately whilst maintaining high service standards Experience supporting international HR operations would be highly advantageous What You'll Get in Return Opportunity to gain experience within a global organisation Central Liverpool location, easily accessible via public transport Collaborative and supportive team culture Monthly team lunches and regular team activities If you're an experienced HR professional with a strong administrative background and are looking for your next temporary opportunity within a global organisation, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our client, a leading accountancy firm in Central London is looking to recruit a Semi Senior Accountant. The firm work with a broad range of clients across sectors including: Media, Entertainment, Property, Professional Services and Hospitality. Accountancy services offered by the firm span accounts preparation, tax return preparation, external audit, bookkeeping, payroll and advisory. The firm have a fantastic reputation and work with clients ranging from start-ups through to established multi-million pound turnover businesses. As a Semi Senior within the Accounts team, you will support the Partners, Managers and Senior Accountants in providing services for sole traders, limited companies and partnerships. Responsibilities will include: - Preparing year end accounts for review by Managers/Partners - Day to day bookkeeping for clients - Preparing VAT returns and liaising with tax department - Answering enquiries from clients and senior staff - The opportunity to partake in audits - Providing support and training to junior/trainee accountants The firm provide excellent training as well as study support towards the ACA / ACCA qualification. You will be expected to progress and take on more responsibility as you become more experienced. To be considered for this role, you must currently be working as a Trainee Accountant / Junior Accountant / Semi Senior Accountant at an established accountancy firm. This is a fantastic opportunity to join a friendly and supportive firm who allow flexible working. If you are interested in this position and meet the criteria outlined above, please apply today!
Aug 09, 2026
Full time
Our client, a leading accountancy firm in Central London is looking to recruit a Semi Senior Accountant. The firm work with a broad range of clients across sectors including: Media, Entertainment, Property, Professional Services and Hospitality. Accountancy services offered by the firm span accounts preparation, tax return preparation, external audit, bookkeeping, payroll and advisory. The firm have a fantastic reputation and work with clients ranging from start-ups through to established multi-million pound turnover businesses. As a Semi Senior within the Accounts team, you will support the Partners, Managers and Senior Accountants in providing services for sole traders, limited companies and partnerships. Responsibilities will include: - Preparing year end accounts for review by Managers/Partners - Day to day bookkeeping for clients - Preparing VAT returns and liaising with tax department - Answering enquiries from clients and senior staff - The opportunity to partake in audits - Providing support and training to junior/trainee accountants The firm provide excellent training as well as study support towards the ACA / ACCA qualification. You will be expected to progress and take on more responsibility as you become more experienced. To be considered for this role, you must currently be working as a Trainee Accountant / Junior Accountant / Semi Senior Accountant at an established accountancy firm. This is a fantastic opportunity to join a friendly and supportive firm who allow flexible working. If you are interested in this position and meet the criteria outlined above, please apply today!
Senior National Account Manager: circa 60k & car allowance & bonus Are you ready to take the next step in your career and become a part of a dynamic business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Senior National Account Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest food to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a SNAM. The Role: As a Senior National Account Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: - Client Relationships: Cultivate and nurture key relationships with national accounts, serving as their trusted advisor and advocate. - Strategic Growth: Develop and execute innovative sales strategies to drive growth while aligning with our core values. - Sustainability Focus: Collaborate with our sustainability team to integrate eco-conscious practices into client partnerships, advancing our commitment to a greener future. -Multi-Site Coordination: Manage relationships and logistics across multiple sites, ensuring seamless operations and consistent customer satisfaction. To thrive in this role, you should possess: - Proven Expertise: A demonstrated track record in national account management, showcasing your ability to navigate complex relationships. - Values-Aligned: A strong alignment with our company values, including a passion for sustainability, community engagement, and delivering quality fresh produce. - Strategic Vision: The capacity to envision and implement strategic plans that foster growth while upholding our culture and values. - Team Player: A collaborative spirit, valuing teamwork and cooperation in achieving shared goals. What's In It for You? - Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. - Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. - Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. - Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect of joining a family business that prioritizes culture, sustainability, charity, fresh produce, multi-site operations, and growth, we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.
Aug 09, 2026
Full time
Senior National Account Manager: circa 60k & car allowance & bonus Are you ready to take the next step in your career and become a part of a dynamic business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Senior National Account Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest food to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a SNAM. The Role: As a Senior National Account Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: - Client Relationships: Cultivate and nurture key relationships with national accounts, serving as their trusted advisor and advocate. - Strategic Growth: Develop and execute innovative sales strategies to drive growth while aligning with our core values. - Sustainability Focus: Collaborate with our sustainability team to integrate eco-conscious practices into client partnerships, advancing our commitment to a greener future. -Multi-Site Coordination: Manage relationships and logistics across multiple sites, ensuring seamless operations and consistent customer satisfaction. To thrive in this role, you should possess: - Proven Expertise: A demonstrated track record in national account management, showcasing your ability to navigate complex relationships. - Values-Aligned: A strong alignment with our company values, including a passion for sustainability, community engagement, and delivering quality fresh produce. - Strategic Vision: The capacity to envision and implement strategic plans that foster growth while upholding our culture and values. - Team Player: A collaborative spirit, valuing teamwork and cooperation in achieving shared goals. What's In It for You? - Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. - Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. - Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. - Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect of joining a family business that prioritizes culture, sustainability, charity, fresh produce, multi-site operations, and growth, we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.
Air Handlers are looking for an Internal Sales Engineer / Key Accounts Estimator to join the team in Salford. Do you have excellent communication skills and enjoy supporting customers through the sales process? If the answer is yes, this is your opportunity to join our brilliant estimating team and work for an established manufacturing company with excellent opportunities for career progression. Internal Sales Engineer / Key Accounts Estimator Salford, M50 Full Time, Permanent £27,000 - £37,000 dependent on experience Experience within the HEVAC industry is desirable but not essential Please Note: Applicants must be authorised to work in the UK About Air Handlers Established in 1989, we manufacture heating, ventilating and air conditioning equipment for the building industry. Our state-of-the-art facilities enable us to provide a complete design, estimating, manufacturing, and testing service. Our in-house sheet metal fabrication and finishing facility enables us to manufacture virtually limitless designs of bespoke air handling equipment. With a commitment to excellence and customer satisfaction, we aim to deliver high-quality products and exceptional service to our clients. We are now looking for an Internal Sales Engineer / Key Accounts Estimator to work alongside our established & exciting Sales team. About the Role As a Key Accounts Estimator, you will liaise with new & existing customers to identify new sales opportunities. You will be required to interpret customers enquiries, provide selections for ventilation equipment & communicate with the customer following receipt of quotations, logging communications within our CRM system. The Successful Key Accounts Estimator: You will be working alongside an established sales team to provide quotations to customers accurately and efficiently using a number of computer selection programmes. The ideal Key Account Estimator will be self-motivated with excellent communication and telephone skills. Experience within the HEVAC industry is desirable but not essential full training will be provided Engineering drawing experience would also be beneficial (but not essential) Benefits 30 days holiday allowance (including Christmas and Bank Holidays), increasing by a further 2 days after 3 years Training and Career progression opportunities - a chance to learn from some of the best in the business, develop skills and build a career Pension How to apply for the Internal Sales Engineer / Key Accounts Estimator role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Air Handlers Northern Ltd is an equal opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Internal Sales Advisor, Customer Service Advisor, Business Development Executive, Telesales Advisor, Engineer, CAD Engineer, Sales Engineer, HEVAC Engineer, Sales Support Executive, Internal Sales Engineer
Aug 09, 2026
Full time
Air Handlers are looking for an Internal Sales Engineer / Key Accounts Estimator to join the team in Salford. Do you have excellent communication skills and enjoy supporting customers through the sales process? If the answer is yes, this is your opportunity to join our brilliant estimating team and work for an established manufacturing company with excellent opportunities for career progression. Internal Sales Engineer / Key Accounts Estimator Salford, M50 Full Time, Permanent £27,000 - £37,000 dependent on experience Experience within the HEVAC industry is desirable but not essential Please Note: Applicants must be authorised to work in the UK About Air Handlers Established in 1989, we manufacture heating, ventilating and air conditioning equipment for the building industry. Our state-of-the-art facilities enable us to provide a complete design, estimating, manufacturing, and testing service. Our in-house sheet metal fabrication and finishing facility enables us to manufacture virtually limitless designs of bespoke air handling equipment. With a commitment to excellence and customer satisfaction, we aim to deliver high-quality products and exceptional service to our clients. We are now looking for an Internal Sales Engineer / Key Accounts Estimator to work alongside our established & exciting Sales team. About the Role As a Key Accounts Estimator, you will liaise with new & existing customers to identify new sales opportunities. You will be required to interpret customers enquiries, provide selections for ventilation equipment & communicate with the customer following receipt of quotations, logging communications within our CRM system. The Successful Key Accounts Estimator: You will be working alongside an established sales team to provide quotations to customers accurately and efficiently using a number of computer selection programmes. The ideal Key Account Estimator will be self-motivated with excellent communication and telephone skills. Experience within the HEVAC industry is desirable but not essential full training will be provided Engineering drawing experience would also be beneficial (but not essential) Benefits 30 days holiday allowance (including Christmas and Bank Holidays), increasing by a further 2 days after 3 years Training and Career progression opportunities - a chance to learn from some of the best in the business, develop skills and build a career Pension How to apply for the Internal Sales Engineer / Key Accounts Estimator role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Air Handlers Northern Ltd is an equal opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Internal Sales Advisor, Customer Service Advisor, Business Development Executive, Telesales Advisor, Engineer, CAD Engineer, Sales Engineer, HEVAC Engineer, Sales Support Executive, Internal Sales Engineer
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Aug 09, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking an experienced Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Aug 09, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking an experienced Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Aug 09, 2026
Full time
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Job Title: Motor Claims Handler Location: Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.
Aug 09, 2026
Full time
Job Title: Motor Claims Handler Location: Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Aug 09, 2026
Full time
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Aug 09, 2026
Full time
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Aug 09, 2026
Full time
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Location: Hybrid (North West-based) Contract: Full-time, Permanent Qualifications: ACA, ACCA, CIMA or equivalent About the Opportunity An exciting opportunity has arisen for an experienced Senior Accountant to join a growing, forward-thinking organisation with an international client base. This is a varied, client-facing role offering the chance to manage a portfolio of UK and overseas clients while providing high-quality accounting, compliance and advisory services. You'll join a collaborative team where innovation, continuous improvement and professional development are genuinely encouraged. The Role As a Senior Accountant, you'll take ownership of your own client portfolio, acting as a trusted adviser and ensuring the delivery of accurate, timely and commercially focused accounting services. Working closely with colleagues across the business, you'll provide technical expertise, build lasting client relationships and support organisations operating across multiple jurisdictions. Key Responsibilities Manage a portfolio of UK and international clients, building strong long-term relationships and delivering an exceptional client experience. Prepare and review statutory accounts, management accounts, reconciliations and supporting journals in accordance with UK GAAP. Complete UK compliance work, including VAT returns, Corporation Tax returns and statutory filings. Provide technical accounting advice for multi-entity and international businesses while supporting complex client requirements. Work collaboratively with colleagues and external partners to deliver accurate, high-quality work within agreed deadlines. Review technical outputs, mentor junior team members and contribute to maintaining high service standards. Support proposals, onboarding activities and client meetings by providing technical expertise where required. Maintain accurate client records and identify opportunities to improve processes, efficiencies and service delivery. Contribute to the growth of existing client relationships by identifying opportunities to add value and broaden service offerings. About You You will be ACA, ACCA or CIMA qualified (or equivalent) with at least three years' post-qualified experience in a client-facing accounting role. You'll have strong technical knowledge of UK GAAP, VAT, Corporation Tax and statutory compliance, together with experience supporting multi-entity businesses. You'll be an excellent communicator with strong organisational skills, commercial awareness and the ability to manage multiple priorities in a fast-paced environment. Experience using technology, data and AI tools to improve efficiency and client outcomes is highly desirable. Experience supporting international businesses, advisory services, group structures, consolidations, multi-currency reporting and cloud-based accounting systems would be advantageous but is not essential. Why Apply? This is an excellent opportunity to join an ambitious and growing organisation where you'll enjoy genuine autonomy, exposure to a diverse client portfolio and the opportunity to make a real impact. In return, you'll become part of a collaborative team that values innovation, supports professional development and offers excellent long-term career prospects. Diversity & Inclusion Our client is committed to creating an inclusive workplace where everyone is treated fairly, respected and given the opportunity to succeed. Applications are welcomed from candidates of all backgrounds and experiences.
Aug 09, 2026
Full time
Location: Hybrid (North West-based) Contract: Full-time, Permanent Qualifications: ACA, ACCA, CIMA or equivalent About the Opportunity An exciting opportunity has arisen for an experienced Senior Accountant to join a growing, forward-thinking organisation with an international client base. This is a varied, client-facing role offering the chance to manage a portfolio of UK and overseas clients while providing high-quality accounting, compliance and advisory services. You'll join a collaborative team where innovation, continuous improvement and professional development are genuinely encouraged. The Role As a Senior Accountant, you'll take ownership of your own client portfolio, acting as a trusted adviser and ensuring the delivery of accurate, timely and commercially focused accounting services. Working closely with colleagues across the business, you'll provide technical expertise, build lasting client relationships and support organisations operating across multiple jurisdictions. Key Responsibilities Manage a portfolio of UK and international clients, building strong long-term relationships and delivering an exceptional client experience. Prepare and review statutory accounts, management accounts, reconciliations and supporting journals in accordance with UK GAAP. Complete UK compliance work, including VAT returns, Corporation Tax returns and statutory filings. Provide technical accounting advice for multi-entity and international businesses while supporting complex client requirements. Work collaboratively with colleagues and external partners to deliver accurate, high-quality work within agreed deadlines. Review technical outputs, mentor junior team members and contribute to maintaining high service standards. Support proposals, onboarding activities and client meetings by providing technical expertise where required. Maintain accurate client records and identify opportunities to improve processes, efficiencies and service delivery. Contribute to the growth of existing client relationships by identifying opportunities to add value and broaden service offerings. About You You will be ACA, ACCA or CIMA qualified (or equivalent) with at least three years' post-qualified experience in a client-facing accounting role. You'll have strong technical knowledge of UK GAAP, VAT, Corporation Tax and statutory compliance, together with experience supporting multi-entity businesses. You'll be an excellent communicator with strong organisational skills, commercial awareness and the ability to manage multiple priorities in a fast-paced environment. Experience using technology, data and AI tools to improve efficiency and client outcomes is highly desirable. Experience supporting international businesses, advisory services, group structures, consolidations, multi-currency reporting and cloud-based accounting systems would be advantageous but is not essential. Why Apply? This is an excellent opportunity to join an ambitious and growing organisation where you'll enjoy genuine autonomy, exposure to a diverse client portfolio and the opportunity to make a real impact. In return, you'll become part of a collaborative team that values innovation, supports professional development and offers excellent long-term career prospects. Diversity & Inclusion Our client is committed to creating an inclusive workplace where everyone is treated fairly, respected and given the opportunity to succeed. Applications are welcomed from candidates of all backgrounds and experiences.
Universal Business Team
Hemel Hempstead, Hertfordshire
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Aug 09, 2026
Full time
Senior Project Consultant Remote / London 50,000 - 60,000 OTE + Company Car + Bonus Ideally you will be based in or around the locations mentioned. Monday to Friday 8:00a, - 4:30 - Flexible A unique opportunity to help create inspiring spaces that make a real difference. We're partnering with a well-established specialist business that designs and delivers bespoke sensory environments for the education, healthcare and care sectors. Their projects positively impact schools, hospitals, care homes and specialist support facilities, creating spaces that enhance learning, wellbeing and independence. As the business continues to grow, they're looking for an experienced Senior Project Consultant to manage client projects from initial consultation through to design handover. This isn't a hard-selling sales role. It's about building trusted relationships, understanding client needs and turning ideas into innovative spaces that genuinely improve lives. The Role Working across London and the South East, you'll meet clients on-site to understand their vision, survey spaces and gather all project requirements before handing over to the in-house design team. You'll become a trusted advisor, helping clients explore possibilities while ensuring every project is accurately scoped from the outset. You'll be responsible for: Meeting clients across schools, healthcare environments, care homes and specialist facilities. Conducting detailed site surveys, taking accurate measurements and recording project requirements. Listening carefully to clients and translating their vision into clear project briefs. Providing creative ideas and recommendations to maximise each space. Managing projects through the sales pipeline using the CRM. Following up enquiries promptly and maintaining excellent customer communication throughout the process. Building long-term relationships with schools, academies, local authorities and healthcare organisations. Conducting video meetings where required during the consultation process. Supporting successful project delivery by liaising with the design and project teams. Attending trade shows and industry events. Completing project handovers and providing product training following installation. Attending the head office on a weekly basis. Requirements About You You'll enjoy meeting people, understanding their challenges and helping bring their ideas to life. You'll be naturally organised, commercially aware and confident managing multiple projects at different stages while maintaining an exceptional customer experience. We're particularly interested in people who have experience in areas such as: Project consultancy Construction Facilities Management Interior projects Building services Fit-out Technical sales Project coordination You'll also have: Strong face-to-face customer experience. The ability to understand technical requirements and accurately survey spaces. Excellent communication and relationship-building skills. A proactive and energetic approach. A creative mindset with the confidence to contribute ideas. Professional presentation and the ability to build credibility with a wide range of stakeholders. Good commercial awareness and experience managing a sales or project pipeline. The ability to work independently while collaborating with internal teams. A full UK driving licence. Benefits 50,000 - 60,000 OTE Company Car Performance based Bonus Healthcare Scheme Pension 20 days holiday plus Bank Holidays Flexible working during school holidays Remote-based role covering London and the South East Why Apply? This is an opportunity to join a growing business where every project has a genuine purpose. You'll work with organisations that support children, young people and adults, helping create environments that have a lasting positive impact. If you're someone who enjoys combining customer relationships, project management and creative thinking, this role offers a rewarding career with excellent autonomy, variety and earning potential. Interested? Apply today for a confidential conversation. All applications will be handled with complete discretion. IND25
Are you the kind of leader who can keep a team motivated, performance high, and customers happy - even when the pressure is on? This is an opportunity for a hands-on leader who enjoys being in the thick of a fast-paced operation - coaching people, driving standards, solving problems in real time, and leading from the front when it matters most. As Customer Services Team Leader, you'll lead and support a team of Customer Service Advisors across a busy multi-channel environment, ensuring service delivery, quality, compliance, and customer experience remain consistently high. This role combines people leadership with operational responsibility - ideal for someone who enjoys coaching teams, improving performance, and making quick, confident decisions in a live operational setting. You'll play a key role in shaping culture, embedding best practice, and helping create a high-performing and collaborative customer service environment. Day to Day Lead day-to-day operations for your team, ensuring service levels and customer outcomes are achieved Coach, support, and develop Customer Service Advisors through regular 1:1s and performance management Monitor workload, demand, and capacity, making real-time operational decisions Support live customer interactions during peak demand periods when required Manage performance, quality, attendance, and conduct consistently and fairly Handle escalated customer queries, complaints, and risk-based decisions professionally Complete quality reviews and support calibration activities across the operation Identify trends and opportunities for continuous improvement using operational data and customer feedback Support onboarding, training, and embedding of new processes and operational changes Work collaboratively with Compliance, QA, Training, and wider Operations teams YOU? Previous experience leading or supervising teams within a fast-paced customer service environment Strong understanding of service delivery, operational KPIs, and quality standards Excellent communication and coaching skills Ability to manage difficult conversations and complex customer situations confidently Strong organisational skills and the ability to prioritise under pressure Comfortable working across multiple systems and operational tools Positive, resilient, and accountable leadership style Experience within betting/gaming, financial services, retail, utilities, or another regulated environment would be beneficial Additional Information Fully on-site role based in Birchwood Two-week structured onboarding programme (Monday-Friday, 9am-5pm) Shift-based rota across a seven-day operation Working hours cover 06:45-22:00 on an 8-week rolling rota (5 days from 7) If you're a people-first operational leader who enjoys fast-moving environments and wants to make a genuine impact, I'd be keen to speak with you. 51707CCR INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 09, 2026
Full time
Are you the kind of leader who can keep a team motivated, performance high, and customers happy - even when the pressure is on? This is an opportunity for a hands-on leader who enjoys being in the thick of a fast-paced operation - coaching people, driving standards, solving problems in real time, and leading from the front when it matters most. As Customer Services Team Leader, you'll lead and support a team of Customer Service Advisors across a busy multi-channel environment, ensuring service delivery, quality, compliance, and customer experience remain consistently high. This role combines people leadership with operational responsibility - ideal for someone who enjoys coaching teams, improving performance, and making quick, confident decisions in a live operational setting. You'll play a key role in shaping culture, embedding best practice, and helping create a high-performing and collaborative customer service environment. Day to Day Lead day-to-day operations for your team, ensuring service levels and customer outcomes are achieved Coach, support, and develop Customer Service Advisors through regular 1:1s and performance management Monitor workload, demand, and capacity, making real-time operational decisions Support live customer interactions during peak demand periods when required Manage performance, quality, attendance, and conduct consistently and fairly Handle escalated customer queries, complaints, and risk-based decisions professionally Complete quality reviews and support calibration activities across the operation Identify trends and opportunities for continuous improvement using operational data and customer feedback Support onboarding, training, and embedding of new processes and operational changes Work collaboratively with Compliance, QA, Training, and wider Operations teams YOU? Previous experience leading or supervising teams within a fast-paced customer service environment Strong understanding of service delivery, operational KPIs, and quality standards Excellent communication and coaching skills Ability to manage difficult conversations and complex customer situations confidently Strong organisational skills and the ability to prioritise under pressure Comfortable working across multiple systems and operational tools Positive, resilient, and accountable leadership style Experience within betting/gaming, financial services, retail, utilities, or another regulated environment would be beneficial Additional Information Fully on-site role based in Birchwood Two-week structured onboarding programme (Monday-Friday, 9am-5pm) Shift-based rota across a seven-day operation Working hours cover 06:45-22:00 on an 8-week rolling rota (5 days from 7) If you're a people-first operational leader who enjoys fast-moving environments and wants to make a genuine impact, I'd be keen to speak with you. 51707CCR INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
