Cheltenham Borough Council
Cheltenham, Gloucestershire
Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Hesters Way Community Resource Centre, Cassin Dr, Cheltenham GL51 7SU - with an opportunity to work at other Council locations as required Job Type: Part Time, Permanent Working Hours: 22 click apply for full job details
Dec 07, 2025
Full time
Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Hesters Way Community Resource Centre, Cassin Dr, Cheltenham GL51 7SU - with an opportunity to work at other Council locations as required Job Type: Part Time, Permanent Working Hours: 22 click apply for full job details
Housing Officer £33,500 per annum (including car allowance)BedfordFull time (37 hours per week)PermanentWe are seeking a proactive and experienced individual with a strong background in housing managementto deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment.This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB caseseffectively and sensitively, ensuring swift resolution and safeguarding awareness. Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. Wed love to meet someone with: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practicein case handling. Proven ability to manage rent arrearsand support financial wellbeing. Experience with newbuild signups. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Why Join Us?At bpha, our values are at the heart of everything we do: We take responsibility:We do what we say and are accountable for our actions. We show empathy:We respect and listen to every colleague and customer. We are better together:We value diversity and achieve more as one team. We are ambitious:We strive for excellence and make a positive difference. Amongst what we offer you is: A competitive salary of £33,500 including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. JBRP1_UKTJ
Dec 07, 2025
Full time
Housing Officer £33,500 per annum (including car allowance)BedfordFull time (37 hours per week)PermanentWe are seeking a proactive and experienced individual with a strong background in housing managementto deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment.This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB caseseffectively and sensitively, ensuring swift resolution and safeguarding awareness. Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. Wed love to meet someone with: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practicein case handling. Proven ability to manage rent arrearsand support financial wellbeing. Experience with newbuild signups. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Why Join Us?At bpha, our values are at the heart of everything we do: We take responsibility:We do what we say and are accountable for our actions. We show empathy:We respect and listen to every colleague and customer. We are better together:We value diversity and achieve more as one team. We are ambitious:We strive for excellence and make a positive difference. Amongst what we offer you is: A competitive salary of £33,500 including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. JBRP1_UKTJ
Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Dec 07, 2025
Full time
Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Marks Consulting Partners are currently looking for a Senior Housing Officer to work with one of our Charity clients in Surrey What the job will be doing To lead and support the delivery of high-quality, customer-focused housing management services. To manage complex tenancy and estate issues and support continuous service improvements across the organisation. To provide effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy. To lead with external agencies, legal representatives, and local authorities. To contribute to the development and implementation of strategies, policies, procedures and service improvements within tenancy support. To have higher- level knowledge of housing legalisation and conflict resolution and strategic thinking. To have higher- level strategic and operational decision making. To assist the maintenance team as necessary to ensure responsive repairs and other maintain issues are dealt with as required. To drive performance improvement, ensuring key performance indicators (KPIs) are met or exceeded What you will need Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support. Strong knowledge of relevant legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims Able to mediate and resolve difficult issues between tenants Qualified or part qualified in a relevant professional housing qualification. Full Driving Licence and able to use own vehicle for business use How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Dec 07, 2025
Full time
Marks Consulting Partners are currently looking for a Senior Housing Officer to work with one of our Charity clients in Surrey What the job will be doing To lead and support the delivery of high-quality, customer-focused housing management services. To manage complex tenancy and estate issues and support continuous service improvements across the organisation. To provide effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy. To lead with external agencies, legal representatives, and local authorities. To contribute to the development and implementation of strategies, policies, procedures and service improvements within tenancy support. To have higher- level knowledge of housing legalisation and conflict resolution and strategic thinking. To have higher- level strategic and operational decision making. To assist the maintenance team as necessary to ensure responsive repairs and other maintain issues are dealt with as required. To drive performance improvement, ensuring key performance indicators (KPIs) are met or exceeded What you will need Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support. Strong knowledge of relevant legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims Able to mediate and resolve difficult issues between tenants Qualified or part qualified in a relevant professional housing qualification. Full Driving Licence and able to use own vehicle for business use How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Clarion Housing Group Limited
Warrington, Cheshire
Salary: £32,755 to £37,965 per annum Location: Warrington - Ruislip Court - hybrid working arrangement Hours: 36 hours per week Contract Type: Secondment/Fixed term contract until 31st March 2026 We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our webiste for more information. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website. Closing Date: Thursday 11th December 2025 at midnight. Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Warrington. Candidates will be expected to work from home and the office as well as travel across the local region. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Dec 07, 2025
Full time
Salary: £32,755 to £37,965 per annum Location: Warrington - Ruislip Court - hybrid working arrangement Hours: 36 hours per week Contract Type: Secondment/Fixed term contract until 31st March 2026 We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our webiste for more information. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website. Closing Date: Thursday 11th December 2025 at midnight. Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Warrington. Candidates will be expected to work from home and the office as well as travel across the local region. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
Dec 06, 2025
Seasonal
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
Project Worker We are seeking a compassionate and motivated Project Worker to join our Supported Housing team, helping residents build independence and brighter futures. Position: Project Worker Location: Southend-on-Sea Hours: Full-time, 37 hours per week (including evenings, weekends and Bank Holidays on a rota basis) Salary: £27,054 rising to £29357 Contract: Permanent Closing date: 15/12/25 Interviews: 22/12/25 About the Job As a Project Worker, you will provide practical advice, support and housing management to residents living in our supported accommodation. You will play a vital role in helping people affected by homelessness to sustain tenancies, improve wellbeing and develop essential life skills. Managing a caseload, undertaking assessments, support plans and reviews. Building positive, trusting relationships with residents and tailoring support packages to individual needs. Supporting residents with welfare, housing, benefits and legal rights. Encouraging engagement with health, mental health and addiction services. Helping residents develop independent living skills such as budgeting, cooking and personal care. Ensuring properties are safe, secure and compliant with health & safety standards. Maintaining accurate case files and database records for monitoring and reporting. Working collaboratively with partner agencies and attending joint meetings. Providing evening and weekend cover across sites as part of the rota. About You Knowledge of homelessness issues and the challenges faced by those affected. Clear communication skills, applying trauma-informed approaches. The ability to establish trust, identify safeguarding concerns and respond appropriately. Confidence to work independently as well as collaboratively within a team. Patience, resilience and self-control in challenging situations. Flexibility to work evenings, weekends and Bank Holidays. A qualification such as NVQ Level 3 in Health & Social Care, Housing or IAG is desirable, alongside experience of partnership working and applying health & safety guidance. Other roles you may have experience of could include Housing Support Worker, Supported Housing Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Key Worker, Resettlement Worker, Community Support Worker.
Dec 06, 2025
Full time
Project Worker We are seeking a compassionate and motivated Project Worker to join our Supported Housing team, helping residents build independence and brighter futures. Position: Project Worker Location: Southend-on-Sea Hours: Full-time, 37 hours per week (including evenings, weekends and Bank Holidays on a rota basis) Salary: £27,054 rising to £29357 Contract: Permanent Closing date: 15/12/25 Interviews: 22/12/25 About the Job As a Project Worker, you will provide practical advice, support and housing management to residents living in our supported accommodation. You will play a vital role in helping people affected by homelessness to sustain tenancies, improve wellbeing and develop essential life skills. Managing a caseload, undertaking assessments, support plans and reviews. Building positive, trusting relationships with residents and tailoring support packages to individual needs. Supporting residents with welfare, housing, benefits and legal rights. Encouraging engagement with health, mental health and addiction services. Helping residents develop independent living skills such as budgeting, cooking and personal care. Ensuring properties are safe, secure and compliant with health & safety standards. Maintaining accurate case files and database records for monitoring and reporting. Working collaboratively with partner agencies and attending joint meetings. Providing evening and weekend cover across sites as part of the rota. About You Knowledge of homelessness issues and the challenges faced by those affected. Clear communication skills, applying trauma-informed approaches. The ability to establish trust, identify safeguarding concerns and respond appropriately. Confidence to work independently as well as collaboratively within a team. Patience, resilience and self-control in challenging situations. Flexibility to work evenings, weekends and Bank Holidays. A qualification such as NVQ Level 3 in Health & Social Care, Housing or IAG is desirable, alongside experience of partnership working and applying health & safety guidance. Other roles you may have experience of could include Housing Support Worker, Supported Housing Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Key Worker, Resettlement Worker, Community Support Worker.
Oversee the day-to-day management of void properties within a designated patch. Carry out risk assessments, support checklists, and implement appropriate interventions when required. Provide low-level tenancy support and make suitable referrals to external services or internal teams. Maintain an understanding of local community issues as well as any tenancy-related concerns. Manage tenancy matters, including addressing anti-social behaviour and ensuring compliance with tenancy agreements. Build strong local knowledge of residents and neighbourhood issues, and share relevant insights with internal meetings and external agencies as appropriate. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle.
Dec 06, 2025
Seasonal
Oversee the day-to-day management of void properties within a designated patch. Carry out risk assessments, support checklists, and implement appropriate interventions when required. Provide low-level tenancy support and make suitable referrals to external services or internal teams. Maintain an understanding of local community issues as well as any tenancy-related concerns. Manage tenancy matters, including addressing anti-social behaviour and ensuring compliance with tenancy agreements. Build strong local knowledge of residents and neighbourhood issues, and share relevant insights with internal meetings and external agencies as appropriate. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle.
Accommodation Officer Location: John Frost Sq, Newport, NP20 1PA Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £15.83 Per Hour Job Ref: OR19015 Job Responsibilities Assist with bookings and manage temporary, transitional, and settled accommodations. Manage rent accounts and minimize debts. Safeguard tenants and identify their support needs. Oversee client placements and movements to ensure suitable accommodations. Complete office duties including licence agreements, contracts, and housing benefit forms. Travel throughout Newport as needed. Person Specifications Must Have: Experience in housing services. Ability to work under pressure and manage stress effectively. Proactive work ethic and resilience. Own transport for travel within Newport. Nice to Have: Passion for making a difference in the community. Experience in managing temporary accommodations. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Dec 06, 2025
Contractor
Accommodation Officer Location: John Frost Sq, Newport, NP20 1PA Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £15.83 Per Hour Job Ref: OR19015 Job Responsibilities Assist with bookings and manage temporary, transitional, and settled accommodations. Manage rent accounts and minimize debts. Safeguard tenants and identify their support needs. Oversee client placements and movements to ensure suitable accommodations. Complete office duties including licence agreements, contracts, and housing benefit forms. Travel throughout Newport as needed. Person Specifications Must Have: Experience in housing services. Ability to work under pressure and manage stress effectively. Proactive work ethic and resilience. Own transport for travel within Newport. Nice to Have: Passion for making a difference in the community. Experience in managing temporary accommodations. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
Dec 06, 2025
Seasonal
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
One YMCA delivers vital services including social housing, health and wellbeing programmes, children s services, and youth and community activities that make a real difference across our local communities. We are seeking a Triage and Intervention Officer to be the first point of contact for children and adults seeking support after experiencing domestic abuse. In this rewarding role, you will complete risk and needs assessments, create personalised safety and support plans, and offer timely responses via our helpline, webchat, and referral pathways. Working closely with the IDVA Team Leader, you will support both IDVA and therapeutic teams, maintain accurate case records, and ensure all work aligns with best-practice standards. You will manage your own workload, meet agreed KPIs, and play an essential part in ensuring victims receive high-quality, timely, and effective support. If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you! Requirements: • Willingness to undertake training and development relevant to the role. • Commitment to valuing equality and diversity and applying this to all areas of work. • Willingness to adjust working hours to meet operational needs, including occasional evening and weekend work. • Access to a vehicle for travel in the course of your work, along with suitable business insurance to cover work-related travel. You must have a full Great Britain driving licence. If you have more than three points on your licence, please contact us to discuss before applying. As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process. At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities. This is a Full Time role. Hours per week: 37.5 Working Pattern: Monday - Friday / 37.5 hours per week
Dec 06, 2025
Full time
One YMCA delivers vital services including social housing, health and wellbeing programmes, children s services, and youth and community activities that make a real difference across our local communities. We are seeking a Triage and Intervention Officer to be the first point of contact for children and adults seeking support after experiencing domestic abuse. In this rewarding role, you will complete risk and needs assessments, create personalised safety and support plans, and offer timely responses via our helpline, webchat, and referral pathways. Working closely with the IDVA Team Leader, you will support both IDVA and therapeutic teams, maintain accurate case records, and ensure all work aligns with best-practice standards. You will manage your own workload, meet agreed KPIs, and play an essential part in ensuring victims receive high-quality, timely, and effective support. If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you! Requirements: • Willingness to undertake training and development relevant to the role. • Commitment to valuing equality and diversity and applying this to all areas of work. • Willingness to adjust working hours to meet operational needs, including occasional evening and weekend work. • Access to a vehicle for travel in the course of your work, along with suitable business insurance to cover work-related travel. You must have a full Great Britain driving licence. If you have more than three points on your licence, please contact us to discuss before applying. As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process. At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities. This is a Full Time role. Hours per week: 37.5 Working Pattern: Monday - Friday / 37.5 hours per week
Co-ordinate, facilitate and deliver resident involvement activities for the region including support of resident-led scrutiny of services Client Details The organisation is a respected entity within the not-for-profit sector, known for its focus on community development and housing services. As a medium-sized organisation, it is committed to delivering impactful projects in the construction and housing space. Description Lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents at a local level and act as the primary point of contact Lead on local involvement opportunities for residents and ensure ownership of all enquiries from residents about resident involvement opportunities, training, funding and events Maintain accurate data for involved residents, leading on regular reporting as required and in line with agreed KPIs Actively contribute to the development of a range of resident involvement opportunities leading on the use of online tools and digital techniques to ensure that customers have a choice of channels for their involvement Drive forward the digital resident involvement agenda in line with the agreed strategy Manage funding allocation to local groups ensuring all monitoring and auditing requirements are met Maintain an ongoing understanding of the sector's regulatory framework to support customers and colleagues in their engagement activities Support evidence gathering and verification of regional compliance with the regulatory framework Assist with the organising and delivery of resident engagement days, partnership days and conferences Lead on collation of data and pro-active research to ensure the RSC (Resident Scrutiny Committee) is able to fully scrutinise their agreed annual review subject Lead on the set up and support for SIGs (Service Improvement Groups) and T&F (Task & Finish) Groups and own all follow up actions Profile Highly effective communication skills - verbal, written and presentation Excellent people skills and an ability to engage with and support those who are not confident in being part of customer-based involvement groups and/or structures Good analytical skills with the ability to understand and translate performance data into 'easy to understand' format Excellent team player with an ability to work across different teams and at different levels Excellent organisational skills and an ability to work on own initiative Good level of general education with excellent written and verbal skills Good level of IT skills including Word, Excel and PowerPoint Flexible hours to facilitate non-standard meeting arrangements The ability to travel the region as required Job Offer Hourly pay rate of 21.37. Temporary position offering flexibility and valuable experience in the not-for-profit sector. Opportunity to make a positive impact on the local community in Plymouth. Work within a supportive and professional team environment.
Dec 06, 2025
Contractor
Co-ordinate, facilitate and deliver resident involvement activities for the region including support of resident-led scrutiny of services Client Details The organisation is a respected entity within the not-for-profit sector, known for its focus on community development and housing services. As a medium-sized organisation, it is committed to delivering impactful projects in the construction and housing space. Description Lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents at a local level and act as the primary point of contact Lead on local involvement opportunities for residents and ensure ownership of all enquiries from residents about resident involvement opportunities, training, funding and events Maintain accurate data for involved residents, leading on regular reporting as required and in line with agreed KPIs Actively contribute to the development of a range of resident involvement opportunities leading on the use of online tools and digital techniques to ensure that customers have a choice of channels for their involvement Drive forward the digital resident involvement agenda in line with the agreed strategy Manage funding allocation to local groups ensuring all monitoring and auditing requirements are met Maintain an ongoing understanding of the sector's regulatory framework to support customers and colleagues in their engagement activities Support evidence gathering and verification of regional compliance with the regulatory framework Assist with the organising and delivery of resident engagement days, partnership days and conferences Lead on collation of data and pro-active research to ensure the RSC (Resident Scrutiny Committee) is able to fully scrutinise their agreed annual review subject Lead on the set up and support for SIGs (Service Improvement Groups) and T&F (Task & Finish) Groups and own all follow up actions Profile Highly effective communication skills - verbal, written and presentation Excellent people skills and an ability to engage with and support those who are not confident in being part of customer-based involvement groups and/or structures Good analytical skills with the ability to understand and translate performance data into 'easy to understand' format Excellent team player with an ability to work across different teams and at different levels Excellent organisational skills and an ability to work on own initiative Good level of general education with excellent written and verbal skills Good level of IT skills including Word, Excel and PowerPoint Flexible hours to facilitate non-standard meeting arrangements The ability to travel the region as required Job Offer Hourly pay rate of 21.37. Temporary position offering flexibility and valuable experience in the not-for-profit sector. Opportunity to make a positive impact on the local community in Plymouth. Work within a supportive and professional team environment.
Your new company You'll be joining a leading housing provider committed to delivering exceptional estate management services across a diverse property portfolio. The organisation prides itself on creating safe, sustainable communities and ensuring compliance with the highest standards of building and fire safety. Your new role As an Estates Team Leader, you will lead and motivate a team of Estates Officers, Caretakers, and Concierge staff to deliver proactive estate management services. Your responsibilities will include overseeing day-to-day operations, ensuring compliance with health and safety standards, managing void properties and tenancy terminations, and driving service improvements. You'll also play a key role in performance management, while working collaboratively with internal teams and external partners to enhance customer satisfaction and community safety. What you'll need to succeed Proven experience in team leadership and performance management. Strong background in housing management services and knowledge of relevant legislation. Excellent communication, problem-solving, and organisational skills. Ability to manage budgets and deliver against KPIs. A flexible approach, with willingness to travel and adapt to changing demands. Good knowledge of Awaabs Law. What you'll get in return Hourly pay rate of up to 34.26 per hour, 35 hours per week - weekly pay. Flexible & hybrid working. Immediate start available. The chance to make a real impact on communities by improving safety, sustainability, and customer experience. A supportive and collaborative working environment that values innovation and diversity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 06, 2025
Seasonal
Your new company You'll be joining a leading housing provider committed to delivering exceptional estate management services across a diverse property portfolio. The organisation prides itself on creating safe, sustainable communities and ensuring compliance with the highest standards of building and fire safety. Your new role As an Estates Team Leader, you will lead and motivate a team of Estates Officers, Caretakers, and Concierge staff to deliver proactive estate management services. Your responsibilities will include overseeing day-to-day operations, ensuring compliance with health and safety standards, managing void properties and tenancy terminations, and driving service improvements. You'll also play a key role in performance management, while working collaboratively with internal teams and external partners to enhance customer satisfaction and community safety. What you'll need to succeed Proven experience in team leadership and performance management. Strong background in housing management services and knowledge of relevant legislation. Excellent communication, problem-solving, and organisational skills. Ability to manage budgets and deliver against KPIs. A flexible approach, with willingness to travel and adapt to changing demands. Good knowledge of Awaabs Law. What you'll get in return Hourly pay rate of up to 34.26 per hour, 35 hours per week - weekly pay. Flexible & hybrid working. Immediate start available. The chance to make a real impact on communities by improving safety, sustainability, and customer experience. A supportive and collaborative working environment that values innovation and diversity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Marine Enforcement Officer (MEO) ID: 3342 Closing date: 30/12/2025, 16:00 Advertising basis - Permanent Actual starting salary: £30,754 - Salary range or pay band EO £30,754 to £34,997 Allowance: Other Allowance: Captive Duty Allowance Work pattern: Full time (applications are welcome from people who work part time, as part of a job share or who work full time) Group - Local Govt, Housing, Climate Change and Rural Affairs Directorate - Rural Afairs Branch - Control and Enforcement Location (s): South West Wales Main office base: Carmarthen Purpose of post Join a dynamic national team working at the heart of Wales' marine environment. This role offers a unique opportunity to make a real impact by protecting our seas and supporting sustainable fisheries. You'll deliver statutory services on behalf of the Welsh Government, supporting the Welsh fishing community, carrying out inspection and, where necessary, enforcement activities across the fishing industry and marine construction within Wales. What You'll Do Protect Wales' marine resources by enforcing fisheries legislation. Monitor fish landings at local ports for compliance and verify logbooks and landing declarations. Investigate and gather evidence for potential prosecutions, including preparing case files and, where required, giving evidence in court. Plan and enforce intertidal fisheries (e.g., hand gathering of cockles, shore netting). Spend time at sea on one of the Welsh Government's Fisheries Patrol Vessels, conducting enforcement activities and safeguarding marine habitats. Why This Role is Exciting Variety and challenge - no two days are the same, from port inspections to patrols at sea. Impactful work - play a key role in protecting Wales' marine environment and supporting sustainable fishing practices. Professional development - gain specialist enforcement experience and work alongside experts in marine and fisheries management. Team culture - be part of a supportive, national team committed to high standards and collaboration. Key tasks What You'll Be Doing This is a hands-on, varied role where you'll play a key part in protecting Wales' marine environment and supporting sustainable fisheries. Your work will combine technical expertise, enforcement duties, and collaboration with a wide range of partners. Key Responsibilities Shape and enforce fisheries plans - Implement strategies for commercial fisheries and ensure compliance both at sea and ashore. Protect marine environments - Enforce regulations to safeguard habitats and biodiversity. Gather intelligence and evidence - Monitor fishing activities, collect data, and, where required, conduct investigations under the Police and Criminal Evidence Act. Prepare case files and, when required, give evidence in court. Provide expert advice - Offer technical guidance to policy teams on fishing operations, fish distribution, processing, and marine issues. Engage and collaborate - Work closely with the fishing industry, Welsh Government teams, Law Enforcement, Natural Resources Wales, and other statutory bodies. Patrol and enforce at sea - Undertake seagoing patrols on Welsh Government Fisheries Patrol Vessels and operate shore-launched craft for coastal enforcement.
Dec 05, 2025
Full time
Marine Enforcement Officer (MEO) ID: 3342 Closing date: 30/12/2025, 16:00 Advertising basis - Permanent Actual starting salary: £30,754 - Salary range or pay band EO £30,754 to £34,997 Allowance: Other Allowance: Captive Duty Allowance Work pattern: Full time (applications are welcome from people who work part time, as part of a job share or who work full time) Group - Local Govt, Housing, Climate Change and Rural Affairs Directorate - Rural Afairs Branch - Control and Enforcement Location (s): South West Wales Main office base: Carmarthen Purpose of post Join a dynamic national team working at the heart of Wales' marine environment. This role offers a unique opportunity to make a real impact by protecting our seas and supporting sustainable fisheries. You'll deliver statutory services on behalf of the Welsh Government, supporting the Welsh fishing community, carrying out inspection and, where necessary, enforcement activities across the fishing industry and marine construction within Wales. What You'll Do Protect Wales' marine resources by enforcing fisheries legislation. Monitor fish landings at local ports for compliance and verify logbooks and landing declarations. Investigate and gather evidence for potential prosecutions, including preparing case files and, where required, giving evidence in court. Plan and enforce intertidal fisheries (e.g., hand gathering of cockles, shore netting). Spend time at sea on one of the Welsh Government's Fisheries Patrol Vessels, conducting enforcement activities and safeguarding marine habitats. Why This Role is Exciting Variety and challenge - no two days are the same, from port inspections to patrols at sea. Impactful work - play a key role in protecting Wales' marine environment and supporting sustainable fishing practices. Professional development - gain specialist enforcement experience and work alongside experts in marine and fisheries management. Team culture - be part of a supportive, national team committed to high standards and collaboration. Key tasks What You'll Be Doing This is a hands-on, varied role where you'll play a key part in protecting Wales' marine environment and supporting sustainable fisheries. Your work will combine technical expertise, enforcement duties, and collaboration with a wide range of partners. Key Responsibilities Shape and enforce fisheries plans - Implement strategies for commercial fisheries and ensure compliance both at sea and ashore. Protect marine environments - Enforce regulations to safeguard habitats and biodiversity. Gather intelligence and evidence - Monitor fishing activities, collect data, and, where required, conduct investigations under the Police and Criminal Evidence Act. Prepare case files and, when required, give evidence in court. Provide expert advice - Offer technical guidance to policy teams on fishing operations, fish distribution, processing, and marine issues. Engage and collaborate - Work closely with the fishing industry, Welsh Government teams, Law Enforcement, Natural Resources Wales, and other statutory bodies. Patrol and enforce at sea - Undertake seagoing patrols on Welsh Government Fisheries Patrol Vessels and operate shore-launched craft for coastal enforcement.
Support and Integration Officer Wolverhampton, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Wolverhampton on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a meaningful opportunity for a compassionate individual with a background in supporting refugees or asylum seekers to join our client's purpose-driven organisation. You'll gain the rare privilege of building deep, trusting relationships with people rebuilding their lives in a new country, an experience that will shape your professional outlook and fuel your sense of purpose. What's more, with everything from flexible working and recognition schemes to social gatherings and a fully stocked staffroom, you'll be welcomed into a community that invests in you as much as you invest in others, allowing you to thrive both personally and professionally. So, if you want to become part of a team that places humanity, dignity, and empowerment at the heart of everything they do, then apply today. What You'll Be Doing As a Support and Integration Officer, you will provide tailored, high-quality support to help refugees resettle, overcome barriers, and build confident, independent lives in their new communities. You will complete initial assessments, create personalised support plans, and offer practical advice across key areas such as housing, finances, health, education, employment, and immigration. Managing a caseload of tenants, you will support people with budgeting, accessing services, building social networks, engaging in volunteering or training, and navigating key systems to promote wellbeing and long-term independence. Additionally, you will: - Organise and attend house meetings and visit tenants at home and in the community - Make internal and external referrals - Organise group activities that strengthen integration and confidence - Use Salesforce CRM reports to support effective case management - Develop partnership opportunities with external organisations What Our Client is Looking For To be considered as a Support and Integration Officer, you will need: - Experience working with asylum seekers or refugees in a voluntary or paid capacity - Experience providing advice and guidance, advocacy and culturally sensitive support - Experience creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience of and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults - A full, valid driving licence and access to your own vehicle for work purposes Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 5th January 2026. Depending on the volume of applications received, our client may begin shortlisting and interviewing suitable candidates on a rolling basis prior to the closing date. Other organisations may call this role Refugee Support Officer, Integration Support Officer, Caseworker, Housing and Employment Support Worker, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to grow your career while contributing to life-changing work as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Dec 05, 2025
Full time
Support and Integration Officer Wolverhampton, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Wolverhampton on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a meaningful opportunity for a compassionate individual with a background in supporting refugees or asylum seekers to join our client's purpose-driven organisation. You'll gain the rare privilege of building deep, trusting relationships with people rebuilding their lives in a new country, an experience that will shape your professional outlook and fuel your sense of purpose. What's more, with everything from flexible working and recognition schemes to social gatherings and a fully stocked staffroom, you'll be welcomed into a community that invests in you as much as you invest in others, allowing you to thrive both personally and professionally. So, if you want to become part of a team that places humanity, dignity, and empowerment at the heart of everything they do, then apply today. What You'll Be Doing As a Support and Integration Officer, you will provide tailored, high-quality support to help refugees resettle, overcome barriers, and build confident, independent lives in their new communities. You will complete initial assessments, create personalised support plans, and offer practical advice across key areas such as housing, finances, health, education, employment, and immigration. Managing a caseload of tenants, you will support people with budgeting, accessing services, building social networks, engaging in volunteering or training, and navigating key systems to promote wellbeing and long-term independence. Additionally, you will: - Organise and attend house meetings and visit tenants at home and in the community - Make internal and external referrals - Organise group activities that strengthen integration and confidence - Use Salesforce CRM reports to support effective case management - Develop partnership opportunities with external organisations What Our Client is Looking For To be considered as a Support and Integration Officer, you will need: - Experience working with asylum seekers or refugees in a voluntary or paid capacity - Experience providing advice and guidance, advocacy and culturally sensitive support - Experience creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience of and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults - A full, valid driving licence and access to your own vehicle for work purposes Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 5th January 2026. Depending on the volume of applications received, our client may begin shortlisting and interviewing suitable candidates on a rolling basis prior to the closing date. Other organisations may call this role Refugee Support Officer, Integration Support Officer, Caseworker, Housing and Employment Support Worker, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to grow your career while contributing to life-changing work as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Are you passionate about making communities safer and supporting people to feel secure in their homes? Yolk Recruitment Public Sector and Not-for-Profit are working with a Housing Association to appoint a Community Safety Officer for this full time, fixed-term contract initially until the end of March 2026, to deliver an effective, victim-focused service tackling anti-social behaviour (ASB), domestic abuse and hate-related incidents across their neighbourhoods. About the role You'll work closely with tenants, partner agencies and local authorities to ensure their communities are safe, inclusive places to live. You'll provide specialist advice, investigate complex cases, and represent the Association at multi-agency meetings such as MARAC and safeguarding conferences. This role involves both independent work and collaboration with others to identify solutions, manage cases, and deliver long-term positive outcomes. Key responsibilities Investigate reports of ASB, domestic abuse and hate crime, ensuring a victim-centred approach. Work in partnership with police, social services, and other agencies to resolve community safety issues. Prepare evidence and represent the Association in legal proceedings when necessary. Manage the installation of safety measures such as CCTV and noise recording equipment. Provide training and guidance to staff on ASB case management systems and best practice. About you You'll have experience in housing management or community safety, with a solid understanding of ASB and safeguarding processes. You're an excellent communicator, highly organised, and confident working independently or as part of a team. A Level 4 qualification (or equivalent experience) is essential, and a recognised ASB qualification is desirable. A full UK driving licence and a DBS check are required for this role. Benefits Flexi Time Hybrid Working Free on-site parking 33 days of annual leave (including bank holidays) Defined Contribution Pension Scheme Occupational Sick Pay Training and Development opportunities A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback. Free, confidential, 24/7 employee assistance programme (with access to flexible counselling) If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment for a confidential discussion and to access full job details: (phone number removed) Please submit your up-to-date CV ensuring you outline how you meet the criteria for this role. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Dec 05, 2025
Contractor
Are you passionate about making communities safer and supporting people to feel secure in their homes? Yolk Recruitment Public Sector and Not-for-Profit are working with a Housing Association to appoint a Community Safety Officer for this full time, fixed-term contract initially until the end of March 2026, to deliver an effective, victim-focused service tackling anti-social behaviour (ASB), domestic abuse and hate-related incidents across their neighbourhoods. About the role You'll work closely with tenants, partner agencies and local authorities to ensure their communities are safe, inclusive places to live. You'll provide specialist advice, investigate complex cases, and represent the Association at multi-agency meetings such as MARAC and safeguarding conferences. This role involves both independent work and collaboration with others to identify solutions, manage cases, and deliver long-term positive outcomes. Key responsibilities Investigate reports of ASB, domestic abuse and hate crime, ensuring a victim-centred approach. Work in partnership with police, social services, and other agencies to resolve community safety issues. Prepare evidence and represent the Association in legal proceedings when necessary. Manage the installation of safety measures such as CCTV and noise recording equipment. Provide training and guidance to staff on ASB case management systems and best practice. About you You'll have experience in housing management or community safety, with a solid understanding of ASB and safeguarding processes. You're an excellent communicator, highly organised, and confident working independently or as part of a team. A Level 4 qualification (or equivalent experience) is essential, and a recognised ASB qualification is desirable. A full UK driving licence and a DBS check are required for this role. Benefits Flexi Time Hybrid Working Free on-site parking 33 days of annual leave (including bank holidays) Defined Contribution Pension Scheme Occupational Sick Pay Training and Development opportunities A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback. Free, confidential, 24/7 employee assistance programme (with access to flexible counselling) If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment for a confidential discussion and to access full job details: (phone number removed) Please submit your up-to-date CV ensuring you outline how you meet the criteria for this role. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager - an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity. About the Role Accountable to: Chief Executive Officer Salary: £45,200-£55,200 (depending on skills and experience) Contract: 12-month fixed-term contract, with potential to become permanent Working Hours: 3 days / 21 hours per week (with reduced duties), or 4 days / 28 hours per week Working pattern negotiable Location: Remote/home-based This newly created role will play a pivotal part in expanding the charity's income and influence. You will: Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders. Shape and grow their consultancy and service offer, helping reduce reliance on grant funding. Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts. Capture insights, impact and learning to strengthen the case for scaling these innovations. Work closely with the CEO on funding proposals, partnership development and strategic initiatives. This role offers variety, influence and the chance to help shape a major area of the charity's future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing. About You They are looking for someone who: Has experience in partnerships, business development, philanthropy or account management - and enjoys turning opportunities into long-term relationships. Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups. Is entrepreneurial, proactive and excited by innovation and co-creation. Shares a commitment to social justice, equity and community-led change. Key Dates Closing date: Monday 5th January 2026 Interviews: Week commencing 12th January 2026 How to Apply Please email Hannah at to request the full job pack, or you can download it directly from this advert. If you'd like to learn more about the role, you're welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Dec 05, 2025
Full time
Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager - an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity. About the Role Accountable to: Chief Executive Officer Salary: £45,200-£55,200 (depending on skills and experience) Contract: 12-month fixed-term contract, with potential to become permanent Working Hours: 3 days / 21 hours per week (with reduced duties), or 4 days / 28 hours per week Working pattern negotiable Location: Remote/home-based This newly created role will play a pivotal part in expanding the charity's income and influence. You will: Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders. Shape and grow their consultancy and service offer, helping reduce reliance on grant funding. Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts. Capture insights, impact and learning to strengthen the case for scaling these innovations. Work closely with the CEO on funding proposals, partnership development and strategic initiatives. This role offers variety, influence and the chance to help shape a major area of the charity's future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing. About You They are looking for someone who: Has experience in partnerships, business development, philanthropy or account management - and enjoys turning opportunities into long-term relationships. Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups. Is entrepreneurial, proactive and excited by innovation and co-creation. Shares a commitment to social justice, equity and community-led change. Key Dates Closing date: Monday 5th January 2026 Interviews: Week commencing 12th January 2026 How to Apply Please email Hannah at to request the full job pack, or you can download it directly from this advert. If you'd like to learn more about the role, you're welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Moxie People are working with a leading South Wales housing provider to find an experienced Community Safety Specialist to take the lead on delivering effective, victim-focused services tackling anti-social behaviour (ASB), domestic abuse and hate-related incidents across local neighbourhoods. In this vital role, you'll champion safe, secure communities - working with tenants, colleagues, and multi-agency partners to resolve complex cases, support victims, and take action where necessary. You'll be the go-to expert for all things community safety, helping to create places where people feel safe, supported and proud to live. This is a temporary contract until April 2026. What's in it for You: Starting Salary: 36,563 Contract: Temporary until April 2026 Agile Working: Flexible approach - because work is something you do, not somewhere you go! Annual Leave: Generous entitlement plus bank holidays Enhanced Pension Scheme Health & Wellbeing: Cycle to Work scheme and family-friendly policies Professional Development: Ongoing training, workshops and opportunities to grow Purpose-Driven Work: Be part of a values-led organisation improving safety and wellbeing across South Wales communities What You'll Be Doing: Lead on all community safety issues including ASB, domestic abuse, hate crime and safeguarding Provide specialist advice to housing teams to ensure effective, victim-focused investigations Work collaboratively with police, local authorities, and support agencies using a multi-agency approach Prepare and take civil witness statements from victims, witnesses, and partner agencies Represent the organisation at MARAC, DACC and safeguarding case conferences Identify and coordinate support for victims and witnesses, including safety planning and target hardening Manage noise monitoring and CCTV installations in line with legislation and policy Collate evidence and prepare legal cases for injunctions, demotion or possession Act as litigant in person in County Court proceedings where required Liaise with community safety teams on issues such as extremism, modern slavery, and community triggers Keep up to date with legislation, case law, and best practice - sharing learning across teams Assist in developing KPIs, policies and procedures to strengthen community safety services What You'll Bring: Proven experience managing ASB, community safety, or domestic abuse cases in a housing or local authority setting Strong knowledge of relevant legislation, legal processes and partnership working frameworks Experience of multi-agency working and supporting victims in a trauma-informed way Excellent written and verbal communication skills, with the ability to prepare legal documentation and represent cases Confident working independently, taking ownership, and making sound judgements under pressure A proactive, empathetic, and collaborative approach aligned with strong community values If you're passionate about making communities safer, supporting those affected by anti-social behaviour, and driving positive change - we'd love to hear from you. Get in touch with Bridgette or People to find out more or apply today!
Dec 05, 2025
Contractor
Moxie People are working with a leading South Wales housing provider to find an experienced Community Safety Specialist to take the lead on delivering effective, victim-focused services tackling anti-social behaviour (ASB), domestic abuse and hate-related incidents across local neighbourhoods. In this vital role, you'll champion safe, secure communities - working with tenants, colleagues, and multi-agency partners to resolve complex cases, support victims, and take action where necessary. You'll be the go-to expert for all things community safety, helping to create places where people feel safe, supported and proud to live. This is a temporary contract until April 2026. What's in it for You: Starting Salary: 36,563 Contract: Temporary until April 2026 Agile Working: Flexible approach - because work is something you do, not somewhere you go! Annual Leave: Generous entitlement plus bank holidays Enhanced Pension Scheme Health & Wellbeing: Cycle to Work scheme and family-friendly policies Professional Development: Ongoing training, workshops and opportunities to grow Purpose-Driven Work: Be part of a values-led organisation improving safety and wellbeing across South Wales communities What You'll Be Doing: Lead on all community safety issues including ASB, domestic abuse, hate crime and safeguarding Provide specialist advice to housing teams to ensure effective, victim-focused investigations Work collaboratively with police, local authorities, and support agencies using a multi-agency approach Prepare and take civil witness statements from victims, witnesses, and partner agencies Represent the organisation at MARAC, DACC and safeguarding case conferences Identify and coordinate support for victims and witnesses, including safety planning and target hardening Manage noise monitoring and CCTV installations in line with legislation and policy Collate evidence and prepare legal cases for injunctions, demotion or possession Act as litigant in person in County Court proceedings where required Liaise with community safety teams on issues such as extremism, modern slavery, and community triggers Keep up to date with legislation, case law, and best practice - sharing learning across teams Assist in developing KPIs, policies and procedures to strengthen community safety services What You'll Bring: Proven experience managing ASB, community safety, or domestic abuse cases in a housing or local authority setting Strong knowledge of relevant legislation, legal processes and partnership working frameworks Experience of multi-agency working and supporting victims in a trauma-informed way Excellent written and verbal communication skills, with the ability to prepare legal documentation and represent cases Confident working independently, taking ownership, and making sound judgements under pressure A proactive, empathetic, and collaborative approach aligned with strong community values If you're passionate about making communities safer, supporting those affected by anti-social behaviour, and driving positive change - we'd love to hear from you. Get in touch with Bridgette or People to find out more or apply today!
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Dec 05, 2025
Full time
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
We are offering an exciting opportunity for an Energy Officer to join a local organisation on a long-term contract with hybrid working arrangements, allowing you flexibility between home and office-based work. This role offers excellent career progression within the local council, with the potential for future opportunities as you help manage government-funded energy efficiency projects, including the Warm Homes Local Grant Scheme. You'll play a key role in promoting climate change awareness, supporting communities with energy efficiency training, and securing funding to support decarbonisation efforts. Key Responsibilities of an Energy Officer: Manage and secure government grants for energy efficiency and decarbonisation projects. Oversee funding applications and manage the allocation of grants to qualifying households. Administer energy efficiency schemes, including on-site assessments and installations. Partner with local organisations to deliver community awareness campaigns and training on energy-saving measures. Provide guidance and training to residents on reducing energy consumption and improving sustainability at home. Serve as a liaison between local authorities, external partners, and residents for various environmental initiatives. Monitor and evaluate the impact of funded projects, ensuring successful delivery and outcomes. Stay up-to-date on policy changes, funding opportunities, and emerging trends in energy efficiency and climate change. Maintain effective communication with internal teams to ensure smooth project delivery and execution. What we'd love to see from you: Proven experience in managing energy-related projects, ideally with a focus on government grants. Familiarity with energy efficiency measures and sustainable practices. Experience in community engagement and delivering educational programs on climate change. Strong organisational skills and the ability to handle multiple projects simultaneously. Excellent communication and stakeholder management abilities. Experience working with grant applications, budgets, and project timelines. Knowledge of climate change issues and decarbonisation strategies is highly desirable. Proficient in IT systems, including grant management software and general office tools. We welcome applicants with backgrounds in: Environmental sustainability, energy management, or related sectors. Public sector project management, especially in energy-related projects. Community outreach, local government, or housing associations. Commutability: This role offers working locations in Leek and Buxton; both are well-connected by public transport and road links, making them easily commutable from surrounding towns and cities. If you're passionate about making a positive impact on your community while advancing your career in the energy sector, this Energy Officer role might be for you. Either apply to this Energy Officer role or contact JBRP1_UKTJ
Dec 04, 2025
Full time
We are offering an exciting opportunity for an Energy Officer to join a local organisation on a long-term contract with hybrid working arrangements, allowing you flexibility between home and office-based work. This role offers excellent career progression within the local council, with the potential for future opportunities as you help manage government-funded energy efficiency projects, including the Warm Homes Local Grant Scheme. You'll play a key role in promoting climate change awareness, supporting communities with energy efficiency training, and securing funding to support decarbonisation efforts. Key Responsibilities of an Energy Officer: Manage and secure government grants for energy efficiency and decarbonisation projects. Oversee funding applications and manage the allocation of grants to qualifying households. Administer energy efficiency schemes, including on-site assessments and installations. Partner with local organisations to deliver community awareness campaigns and training on energy-saving measures. Provide guidance and training to residents on reducing energy consumption and improving sustainability at home. Serve as a liaison between local authorities, external partners, and residents for various environmental initiatives. Monitor and evaluate the impact of funded projects, ensuring successful delivery and outcomes. Stay up-to-date on policy changes, funding opportunities, and emerging trends in energy efficiency and climate change. Maintain effective communication with internal teams to ensure smooth project delivery and execution. What we'd love to see from you: Proven experience in managing energy-related projects, ideally with a focus on government grants. Familiarity with energy efficiency measures and sustainable practices. Experience in community engagement and delivering educational programs on climate change. Strong organisational skills and the ability to handle multiple projects simultaneously. Excellent communication and stakeholder management abilities. Experience working with grant applications, budgets, and project timelines. Knowledge of climate change issues and decarbonisation strategies is highly desirable. Proficient in IT systems, including grant management software and general office tools. We welcome applicants with backgrounds in: Environmental sustainability, energy management, or related sectors. Public sector project management, especially in energy-related projects. Community outreach, local government, or housing associations. Commutability: This role offers working locations in Leek and Buxton; both are well-connected by public transport and road links, making them easily commutable from surrounding towns and cities. If you're passionate about making a positive impact on your community while advancing your career in the energy sector, this Energy Officer role might be for you. Either apply to this Energy Officer role or contact JBRP1_UKTJ