Assistant Management Accountant Retail East London 3 Days Office / 2 WFH 33,000 - 38,000 (Depending on Experience) Study Support Incredible culture Massive development Dog-friendly office + onsite gym + yoga Are you early in your finance career and looking for a role where you'll actually learn, grow and be developed? This one is perfect for someone who is curious, proactive, loves getting stuck in and wants to progress in a busy, supportive finance team. As the Assistant Management Accountant, you'll be working within a shared services finance function supporting multiple well-known retail brands, gaining exposure across property accounting, internal reporting and external audit. The team are experienced, down-to-earth and genuinely invested in helping you develop. This is a role where you'll learn fast, you'll also be supported every step of the way. What You'll Be Doing Reporting into a Finance Manager - Property you will be part of a small team within the Finance functions. Supporting with internal reporting across property areas (rents, rates, service charges, utilities etc.) Preparing accruals & prepayments Completing P&L variance analysis and producing supporting schedules Assisting with budgeting and forecasting Balance sheet reconciliations Helping with external reporting including statutory accounts & audit queries Working with internal and external stakeholders (brand finance, auditors, shared service teams) What We're Looking For Someone with a great attitude, eagerness to learn and confidence to ask questions Ideally AAT qualified / Part Qualified CIMA or ACCA (but not essential) Strong with Excel and happy working with numbers day-to-day Organised, collaborative and comfortable in a fast-paced environment Experience in retail / property helpful, but not required The Culture & Perks This isn't your typical finance office. Expect: Dog-friendly workspace Onsite caf (and great coffee) Gym + yoga & wellness studio onsite Wellbeing initiatives & supportive leadership Staff discount across multiple lifestyle brands Cycle to work scheme, season ticket loan, pension, healthcare + more Genuine development & career progression Super friendly, inclusive, collaborative team Study Support Why This is Great If you're at the stage where you want: More responsibility Real learning A role where your development matters To be part of a fun, supportive team BH35924
Apr 15, 2026
Full time
Assistant Management Accountant Retail East London 3 Days Office / 2 WFH 33,000 - 38,000 (Depending on Experience) Study Support Incredible culture Massive development Dog-friendly office + onsite gym + yoga Are you early in your finance career and looking for a role where you'll actually learn, grow and be developed? This one is perfect for someone who is curious, proactive, loves getting stuck in and wants to progress in a busy, supportive finance team. As the Assistant Management Accountant, you'll be working within a shared services finance function supporting multiple well-known retail brands, gaining exposure across property accounting, internal reporting and external audit. The team are experienced, down-to-earth and genuinely invested in helping you develop. This is a role where you'll learn fast, you'll also be supported every step of the way. What You'll Be Doing Reporting into a Finance Manager - Property you will be part of a small team within the Finance functions. Supporting with internal reporting across property areas (rents, rates, service charges, utilities etc.) Preparing accruals & prepayments Completing P&L variance analysis and producing supporting schedules Assisting with budgeting and forecasting Balance sheet reconciliations Helping with external reporting including statutory accounts & audit queries Working with internal and external stakeholders (brand finance, auditors, shared service teams) What We're Looking For Someone with a great attitude, eagerness to learn and confidence to ask questions Ideally AAT qualified / Part Qualified CIMA or ACCA (but not essential) Strong with Excel and happy working with numbers day-to-day Organised, collaborative and comfortable in a fast-paced environment Experience in retail / property helpful, but not required The Culture & Perks This isn't your typical finance office. Expect: Dog-friendly workspace Onsite caf (and great coffee) Gym + yoga & wellness studio onsite Wellbeing initiatives & supportive leadership Staff discount across multiple lifestyle brands Cycle to work scheme, season ticket loan, pension, healthcare + more Genuine development & career progression Super friendly, inclusive, collaborative team Study Support Why This is Great If you're at the stage where you want: More responsibility Real learning A role where your development matters To be part of a fun, supportive team BH35924
An exciting opportunity has arisen for a Junior Compliance Analyst to join a busy and supportive Risk and Compliance team in Liverpool. This role is ideal for someone looking to develop a career in risk management, compliance, or client due diligence within a professional services environment. You will support the Business Acceptance Manager and Senior Analysts across all aspects of new client and click apply for full job details
Apr 15, 2026
Full time
An exciting opportunity has arisen for a Junior Compliance Analyst to join a busy and supportive Risk and Compliance team in Liverpool. This role is ideal for someone looking to develop a career in risk management, compliance, or client due diligence within a professional services environment. You will support the Business Acceptance Manager and Senior Analysts across all aspects of new client and click apply for full job details
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
Apr 15, 2026
Full time
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
We have an exciting opportunity to join us here atCovéa Insuranceas aPortfolio Delivery Manager, within ourTransformation Team! This is a hybrid position, combining the best of both worlds - working from home and spending time in ourHalifax office. At Covéa, balance matters. We know life is busy, so were open to flexible hours, different working patterns, and arrangements that fit your circumstance click apply for full job details
Apr 15, 2026
Full time
We have an exciting opportunity to join us here atCovéa Insuranceas aPortfolio Delivery Manager, within ourTransformation Team! This is a hybrid position, combining the best of both worlds - working from home and spending time in ourHalifax office. At Covéa, balance matters. We know life is busy, so were open to flexible hours, different working patterns, and arrangements that fit your circumstance click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams click apply for full job details
Apr 15, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams click apply for full job details
Business and Office Manager Red Recruitment is recruiting a Business and Office Manager to work in a fast paced business located in Bradley Stoke. This position is working within a leading UK seller of fuel cards. The salary for the role is up to 40,000 and is perfect for someone who can display a range of skills from managing the operations of the day to day running of the office, ensuring high standards of administration are maintained as well as providing compliance support where needed. The ideal candidate will have experience within operations or office management and display a flexible hard working attitude. Benefits and Package for a Business and Office Manager: Salary: Up to 40,000 Per Annum Hours: Monday to Friday Office Hours Contract Type: Permanent Location: Bradley Stoke - Bristol Start date: ASAP Opportunities to develop personally and professionally 25 days holiday plus bank holiday (extra ad hoc incentive days) Supportive environment where you are recognised, valued and rewarded Key Responsibilities of a Business and Office Manager: Maintain a well-organised and efficient office environment. HR administration Support. Including onboarding and maintaining employee records. Ensure a welcoming and professional reception for visitors and clients. Coordinate and maintain ISO documentation, audit schedules, and evidence. Liaise with external vendors and service providers and hold review meetings. HSSE support. General support for the Managing Director, attend board and general meetings, minute taking, preparation of reports, presentations, documents and general strategy office support. Support integration within the wider MB Energy Group. Handle phone calls, emails and correspondence efficiently. Assist in travel arrangements. Key Skills and Experience of a Business and Office Manager: Proven experience in office management or administrative roles Strong organisational skills with an eye for detail Experience in supporting senior leaders or boards Confident in handling confidential and sensitive information Experience with compliance documentation (ISO, audits, policies) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Excellent verbal and written communication skills High level of professionalism and discretion Basic knowledge of finance and HR processes If you are interested in this position as a Business and Office Manager and, Red would love to speak with you! Please apply now! Red Recruitment (Agency)
Apr 15, 2026
Full time
Business and Office Manager Red Recruitment is recruiting a Business and Office Manager to work in a fast paced business located in Bradley Stoke. This position is working within a leading UK seller of fuel cards. The salary for the role is up to 40,000 and is perfect for someone who can display a range of skills from managing the operations of the day to day running of the office, ensuring high standards of administration are maintained as well as providing compliance support where needed. The ideal candidate will have experience within operations or office management and display a flexible hard working attitude. Benefits and Package for a Business and Office Manager: Salary: Up to 40,000 Per Annum Hours: Monday to Friday Office Hours Contract Type: Permanent Location: Bradley Stoke - Bristol Start date: ASAP Opportunities to develop personally and professionally 25 days holiday plus bank holiday (extra ad hoc incentive days) Supportive environment where you are recognised, valued and rewarded Key Responsibilities of a Business and Office Manager: Maintain a well-organised and efficient office environment. HR administration Support. Including onboarding and maintaining employee records. Ensure a welcoming and professional reception for visitors and clients. Coordinate and maintain ISO documentation, audit schedules, and evidence. Liaise with external vendors and service providers and hold review meetings. HSSE support. General support for the Managing Director, attend board and general meetings, minute taking, preparation of reports, presentations, documents and general strategy office support. Support integration within the wider MB Energy Group. Handle phone calls, emails and correspondence efficiently. Assist in travel arrangements. Key Skills and Experience of a Business and Office Manager: Proven experience in office management or administrative roles Strong organisational skills with an eye for detail Experience in supporting senior leaders or boards Confident in handling confidential and sensitive information Experience with compliance documentation (ISO, audits, policies) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Excellent verbal and written communication skills High level of professionalism and discretion Basic knowledge of finance and HR processes If you are interested in this position as a Business and Office Manager and, Red would love to speak with you! Please apply now! Red Recruitment (Agency)
Estates Projects and Compliance Manager - Coventry - Schools - £45k - £50k. You will provide overarching support to the technical management of projects and estates compliance across 10 schools in Coventry and Leicestershire. While each school will run their own site teams, this role provides a central support for compliance and project management click apply for full job details
Apr 15, 2026
Full time
Estates Projects and Compliance Manager - Coventry - Schools - £45k - £50k. You will provide overarching support to the technical management of projects and estates compliance across 10 schools in Coventry and Leicestershire. While each school will run their own site teams, this role provides a central support for compliance and project management click apply for full job details
An established e-commerce and wholesale business are looking for a proactive and detail-oriented sole charge Finance Manager to join their team and play a key role in maintaining the accuracy and integrity of their financial operations. Your key Responsibilities Process and reconcile the sales and purchase ledger transactions Manage and monitor overhead supplier accounts Bank reconciliations Manage staff expenses Prepare and maintain an accurate cash-flow forecasts Process payroll and all required HMRC reporting Quarterly VAT return Oversee credit control while maintaining positive client relationships Balance sheet reconciliations Month-end preparation of management reports Year-end accounting processes including audit documentation. Ad hoc financial analysis Proven experience in a financial management role, ideally with a product business with a strong understanding of bookkeeping and reconciliations with a proficiency in accounting software and MS Excel. The ability to work independently is essential with a self-checking attention to detail and strong communication skills to talk to other departments to get the information needed to provide timely management information. The role is office base but has flexible working hours to fit with personal circumstances.
Apr 15, 2026
Full time
An established e-commerce and wholesale business are looking for a proactive and detail-oriented sole charge Finance Manager to join their team and play a key role in maintaining the accuracy and integrity of their financial operations. Your key Responsibilities Process and reconcile the sales and purchase ledger transactions Manage and monitor overhead supplier accounts Bank reconciliations Manage staff expenses Prepare and maintain an accurate cash-flow forecasts Process payroll and all required HMRC reporting Quarterly VAT return Oversee credit control while maintaining positive client relationships Balance sheet reconciliations Month-end preparation of management reports Year-end accounting processes including audit documentation. Ad hoc financial analysis Proven experience in a financial management role, ideally with a product business with a strong understanding of bookkeeping and reconciliations with a proficiency in accounting software and MS Excel. The ability to work independently is essential with a self-checking attention to detail and strong communication skills to talk to other departments to get the information needed to provide timely management information. The role is office base but has flexible working hours to fit with personal circumstances.
Astute are working on behalf of a leading operator of Energy from Waste plants to find an experienced Contract Manager to join on of their newest power stations. The Energy from Waste site in Cheshire has a capacity to process 600,000 tonnes of waste per year, generating nearly 70MW of power for the surrounding area. As a Fuels Contract Manager, you will responsible for the day to day management of click apply for full job details
Apr 15, 2026
Full time
Astute are working on behalf of a leading operator of Energy from Waste plants to find an experienced Contract Manager to join on of their newest power stations. The Energy from Waste site in Cheshire has a capacity to process 600,000 tonnes of waste per year, generating nearly 70MW of power for the surrounding area. As a Fuels Contract Manager, you will responsible for the day to day management of click apply for full job details
Our client, a well-established firm is seeking an experinced Legal Cashier to join the Finance team. The team consists of 3 Cashiers, Accounts Manager and the Finance Director. The ideal candidate must have a minimum of 3 years legal cashiering experience in both client and office account and strong billing knowledge with an understanding of VAT treatment on disbursements. ROLE: Daily posting of Client receipts via bank transfer, credit card and cheque. Issuing Client payments via Bacs and Chaps. Dealing with completion statements and Estate Accounts. Processing Client disbursements. Managing Client balances whilst ensuring they are processed in accordance with the Solicitors Accounts Rules. Daily Client Bank reconciliation. Assisting with Month End processing of Bills and Credit notes. Purchase ledger posting and scheduling payments to suppliers. Month End review of Purchase Ledger to ensure that all suppliers have been paid. Assisting Partners and Fee Earners with ad hoc financial queries. Troubleshooting cashiering tasks and financial queries. REQUIREMENTS: Excellent communicator with the ability to work to tight deadlines and to prioritise workloads. Minimum of 3 years experience of legal cashiering experience. Strong Billing knowledge and understanding of VAT treatment on disbursements. Knowledge of Solicitors Accounts Rules (SAR) Proficiency in Excel and Reporting. Some familiarity with P4W or Action Step (desirable) MORE INFO: Full Time office based. Parking available. 8:30am 5:30pm (Monday to Friday) Up to £35,000
Apr 15, 2026
Full time
Our client, a well-established firm is seeking an experinced Legal Cashier to join the Finance team. The team consists of 3 Cashiers, Accounts Manager and the Finance Director. The ideal candidate must have a minimum of 3 years legal cashiering experience in both client and office account and strong billing knowledge with an understanding of VAT treatment on disbursements. ROLE: Daily posting of Client receipts via bank transfer, credit card and cheque. Issuing Client payments via Bacs and Chaps. Dealing with completion statements and Estate Accounts. Processing Client disbursements. Managing Client balances whilst ensuring they are processed in accordance with the Solicitors Accounts Rules. Daily Client Bank reconciliation. Assisting with Month End processing of Bills and Credit notes. Purchase ledger posting and scheduling payments to suppliers. Month End review of Purchase Ledger to ensure that all suppliers have been paid. Assisting Partners and Fee Earners with ad hoc financial queries. Troubleshooting cashiering tasks and financial queries. REQUIREMENTS: Excellent communicator with the ability to work to tight deadlines and to prioritise workloads. Minimum of 3 years experience of legal cashiering experience. Strong Billing knowledge and understanding of VAT treatment on disbursements. Knowledge of Solicitors Accounts Rules (SAR) Proficiency in Excel and Reporting. Some familiarity with P4W or Action Step (desirable) MORE INFO: Full Time office based. Parking available. 8:30am 5:30pm (Monday to Friday) Up to £35,000
Job Family Group: Ethics & Compliance Group Job Description: Job Profile Summary We have an excellent opportunity for a Compliance Manager to lead our regulatory reporting operations oversight, change programme and controls framework in the wholesale energy market and financial regulations space click apply for full job details
Apr 15, 2026
Full time
Job Family Group: Ethics & Compliance Group Job Description: Job Profile Summary We have an excellent opportunity for a Compliance Manager to lead our regulatory reporting operations oversight, change programme and controls framework in the wholesale energy market and financial regulations space click apply for full job details
Dennis and Robinson T/A Paula Rosa Manhattan
Lancing, Sussex
We are seeking a Sales Analyst to support data-driven decision-making across our sales function. The role combines detailed analysis with the ability to communicate findings clearly and persuasively. Working closely with Sales, Design, Commercial, Finance, and Operations, the Sales Analyst will present insight that helps guide sales strategy and improve pipeline quality. A key element of the role is the ability to create a coherent story from data and influence sales teams to act on the insights provided. Key Responsibilities Sales & Pipeline Analysis Analyse performance across regional sales managers, national accounts, major projects, and design Maintain Salesforce reporting across pipeline health, conversions, quoting activity, and win/loss trends Use Glenigan to identify opportunities and track competitor activity Produce weekly, monthly, and quarterly reporting for stakeholders Insight, Storytelling & Influence Translate complex data into clear, actionable narratives Present findings in a structured, persuasive way that gains buy-in from sales teams Support the Sales Director in embedding data-led decision-making Build strong relationships with sales managers to help them understand and trust analytical insight Market & Customer Insight Analyse customer buying patterns, repeat business, and profitability Highlight at-risk accounts and emerging opportunities Produce market and competitor intelligence to support sales planning Reporting & Forecasting Develop accurate sales forecasts using CRM data and market indicators Support annual budgets and quarterly reforecasting Maintain KPI dashboards across revenue, margin, design throughput, and opportunity stages Data Quality & Collaboration Improve Salesforce data accuracy and consistency Standardise reporting processes within the sales team Work with Design (UK & Bangkok), Commercial, Operations, and Finance on cross-functional data needs About You Experience as a Sales Analyst, Commercial Analyst, or similar Strong Excel skills including modelling and advanced formulas Experience with Salesforce CRM Familiarity with Glenigan, Barbour ABI, or similar platforms Excellent communication skills with the ability to present data clearly Confidence to challenge assumptions and influence senior stakeholders Strong attention to detail and ability to work independently Desirable: A degree in Data Analytics, Economics, Business, Marketing, or related discipline. Benefits Hybrid working - work from home one day per week 25 days' holiday, rising with length of service (plus 8 bank holidays) SMART Pension Scheme Health Cash Plan to claim back every day healthcare costs Employee Assistance Programme - wellbeing, legal and emotional support Life Assurance - 2 basic salary Holiday purchase scheme (up to 6 weeks total leave) Bike2Work Scheme EV Salary Sacrifice Scheme (after 6 months) Employee discount scheme for kitchens, appliances and staff sales
Apr 15, 2026
Full time
We are seeking a Sales Analyst to support data-driven decision-making across our sales function. The role combines detailed analysis with the ability to communicate findings clearly and persuasively. Working closely with Sales, Design, Commercial, Finance, and Operations, the Sales Analyst will present insight that helps guide sales strategy and improve pipeline quality. A key element of the role is the ability to create a coherent story from data and influence sales teams to act on the insights provided. Key Responsibilities Sales & Pipeline Analysis Analyse performance across regional sales managers, national accounts, major projects, and design Maintain Salesforce reporting across pipeline health, conversions, quoting activity, and win/loss trends Use Glenigan to identify opportunities and track competitor activity Produce weekly, monthly, and quarterly reporting for stakeholders Insight, Storytelling & Influence Translate complex data into clear, actionable narratives Present findings in a structured, persuasive way that gains buy-in from sales teams Support the Sales Director in embedding data-led decision-making Build strong relationships with sales managers to help them understand and trust analytical insight Market & Customer Insight Analyse customer buying patterns, repeat business, and profitability Highlight at-risk accounts and emerging opportunities Produce market and competitor intelligence to support sales planning Reporting & Forecasting Develop accurate sales forecasts using CRM data and market indicators Support annual budgets and quarterly reforecasting Maintain KPI dashboards across revenue, margin, design throughput, and opportunity stages Data Quality & Collaboration Improve Salesforce data accuracy and consistency Standardise reporting processes within the sales team Work with Design (UK & Bangkok), Commercial, Operations, and Finance on cross-functional data needs About You Experience as a Sales Analyst, Commercial Analyst, or similar Strong Excel skills including modelling and advanced formulas Experience with Salesforce CRM Familiarity with Glenigan, Barbour ABI, or similar platforms Excellent communication skills with the ability to present data clearly Confidence to challenge assumptions and influence senior stakeholders Strong attention to detail and ability to work independently Desirable: A degree in Data Analytics, Economics, Business, Marketing, or related discipline. Benefits Hybrid working - work from home one day per week 25 days' holiday, rising with length of service (plus 8 bank holidays) SMART Pension Scheme Health Cash Plan to claim back every day healthcare costs Employee Assistance Programme - wellbeing, legal and emotional support Life Assurance - 2 basic salary Holiday purchase scheme (up to 6 weeks total leave) Bike2Work Scheme EV Salary Sacrifice Scheme (after 6 months) Employee discount scheme for kitchens, appliances and staff sales
The Business Hawthorn One are proud to be partnering with an ambitious, multi-entity organisation to recruit a Financial Operations Manager job. Our client is a well-established and fast-evolving business, with a growing international footprint. Operating across multiple jurisdictions, the organisation has experienced sustained growth in recent years through a combination of strategic expansion and click apply for full job details
Apr 15, 2026
Full time
The Business Hawthorn One are proud to be partnering with an ambitious, multi-entity organisation to recruit a Financial Operations Manager job. Our client is a well-established and fast-evolving business, with a growing international footprint. Operating across multiple jurisdictions, the organisation has experienced sustained growth in recent years through a combination of strategic expansion and click apply for full job details
Job Title: Office & Finance Manager Location: Hatfield Salary: 40,000 - 50,000 (depending on experience) Sector: Construction About the Company: This leading construction company, based in Hatfield, is known for delivering high-quality projects while placing employee wellbeing at the heart of its operations. With a strong culture built on values, collaboration, and growth, the company continues to thrive by putting people first, creating a working environment where individuals feel empowered, supported, and connected. Role Overview: The company is seeking a proactive and detail-oriented Office / Finance Manager to join their close-knit team. This is a varied and rewarding role that blends HR, finance, and operational support, playing a key role in both the smooth running of the business and the wellbeing of its people. The successful candidate will act as a central point across HR, finance, and office operations, ensuring efficient processes, accurate financial administration, and a positive workplace culture. From delivering a seamless onboarding experience to managing invoices and supporting financial processes, this individual will be instrumental in supporting the business at every level. Please note: prior experience working within the construction industry is essential for this role. Key Responsibilities: HR & People Support: Manage end-to-end onboarding and offboarding processes, creating a seamless and welcoming experience for new starters. Maintain accurate employee records, contracts, and HR policies. Support line managers with HR queries, documentation, and performance processes. Finance, Accounting & Commercial Support: Take ownership of day-to-day finance administration, including raising, processing, and tracking invoices (sales and purchase). Manage supplier payments, reconcile accounts, and monitor outstanding balances. Support monthly payroll processes, ensuring accuracy of timesheets, expenses, and employee data. Assist with budgeting, forecasting, and financial reporting alongside senior leadership or external accountants. Maintain accurate financial records and ensure compliance with company procedures and regulations. Oversee purchase orders, cost tracking, and support project-based financial administration. Business Operations & Culture: Organise internal communications and regular company updates. Provide general business and administrative support to the leadership team and wider office. Continuously improve internal processes across HR, finance, and operations to drive efficiency. Candidate Profile: Proven experience working within the construction industry is essential. Experience in a similar HR, office manager, or business support role with exposure to finance/accounting responsibilities. Strong understanding of finance processes, including invoicing, reconciliations, and basic accounting principles. Highly organised, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. A warm, approachable personality with excellent communication and interpersonal skills. Benefits & Culture: Competitive salary between 35,000 - 50,000. A genuine opportunity to shape and influence company culture and business operations. A collaborative and supportive working environment. A company that values and invests in its people at every level. For more information please get in touch with Sharon O'Donnell at The Highfield Company
Apr 15, 2026
Full time
Job Title: Office & Finance Manager Location: Hatfield Salary: 40,000 - 50,000 (depending on experience) Sector: Construction About the Company: This leading construction company, based in Hatfield, is known for delivering high-quality projects while placing employee wellbeing at the heart of its operations. With a strong culture built on values, collaboration, and growth, the company continues to thrive by putting people first, creating a working environment where individuals feel empowered, supported, and connected. Role Overview: The company is seeking a proactive and detail-oriented Office / Finance Manager to join their close-knit team. This is a varied and rewarding role that blends HR, finance, and operational support, playing a key role in both the smooth running of the business and the wellbeing of its people. The successful candidate will act as a central point across HR, finance, and office operations, ensuring efficient processes, accurate financial administration, and a positive workplace culture. From delivering a seamless onboarding experience to managing invoices and supporting financial processes, this individual will be instrumental in supporting the business at every level. Please note: prior experience working within the construction industry is essential for this role. Key Responsibilities: HR & People Support: Manage end-to-end onboarding and offboarding processes, creating a seamless and welcoming experience for new starters. Maintain accurate employee records, contracts, and HR policies. Support line managers with HR queries, documentation, and performance processes. Finance, Accounting & Commercial Support: Take ownership of day-to-day finance administration, including raising, processing, and tracking invoices (sales and purchase). Manage supplier payments, reconcile accounts, and monitor outstanding balances. Support monthly payroll processes, ensuring accuracy of timesheets, expenses, and employee data. Assist with budgeting, forecasting, and financial reporting alongside senior leadership or external accountants. Maintain accurate financial records and ensure compliance with company procedures and regulations. Oversee purchase orders, cost tracking, and support project-based financial administration. Business Operations & Culture: Organise internal communications and regular company updates. Provide general business and administrative support to the leadership team and wider office. Continuously improve internal processes across HR, finance, and operations to drive efficiency. Candidate Profile: Proven experience working within the construction industry is essential. Experience in a similar HR, office manager, or business support role with exposure to finance/accounting responsibilities. Strong understanding of finance processes, including invoicing, reconciliations, and basic accounting principles. Highly organised, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. A warm, approachable personality with excellent communication and interpersonal skills. Benefits & Culture: Competitive salary between 35,000 - 50,000. A genuine opportunity to shape and influence company culture and business operations. A collaborative and supportive working environment. A company that values and invests in its people at every level. For more information please get in touch with Sharon O'Donnell at The Highfield Company
We're looking for a Directorate Plan Delivery Manager to help bring clarity, coordination and momentum to our Finance Directorate's priorities and planning. You'll be part of the senior leadership team and translate strategic goals into clear, deliverable plans, ensuring the right focus, resources and information are in place at the right time. You'll be central to how we track progress; support decision making and communicate our work across organisation wide. You will also co-develop and co-deliver our People plan to support those across the Directorate, working with other planning roles in the wider Finance & IT team. What it's like to work here Reporting to the CFO, you'll be part of a Finance Directorate, that includes IT planning resources, that supports the organisation to plan effectively, make informed decisions and deliver meaningful impact. The team works collaboratively across multiple specialist areas, bringing together planning, analysis, risk management and communication to ensure our financial leadership is strong, transparent and well-coordinated. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office for 40-60% of your working week. However, there is flexibility on where you are based at other times. This will be discussed in more detail at interview. What you'll be doing You'll coordinate the development and delivery of the Finance Directorate's plan, ensuring it reflects organisational priorities and is supported by clear resourcing and realistic timelines. Working closely with senior leaders, you'll help shape priorities, monitor progress, and ensure risks and dependencies are well understood. You'll also work with budget holders to ensure our financial planning is reflected in our plan and vice versa. You'll oversee reporting on behalf of the Finance Leadership Team, ensuring information is timely, accessible and useful for decision making. This includes working with project leads across the directorate to identify challenges, highlight opportunities and escalate issues when needed. Communication will be an important part of your role. You'll support the development and delivery of the directorate's communications plan, helping ensure colleagues feel informed, connected and engaged with the work we're delivering. You'll also coordinate the directorate's contribution to organisational planning communities, sharing insight and learning with peers across other teams. You'll also lead the directorate risk management process, helping ensure we have appropriate oversight and governance in place to support safe and confident delivery. You'll be an essential part of the 'glue' that is required to keep a large team aligned, motivated and clear in their role in delivering the strategy. Who we're looking for You'll bring: Knowledge of business planning, tracking and monitoring processes, with experience providing accurate inputs to deadlines Strong commercial awareness and ability to understand key business drivers Good understanding of project management lifecycles, governance and delivery practices Knowledge of communications and stakeholder management, with the ability to influence and negotiate at all levels Strong leadership and communication skills, with the ability to motivate and build effective relationships across a matrix structure Good understanding of how to communicate to wide audiences well, through a number of mediums, including creating a communications & stakeholder plan Experience developing and delivering business/finance plans and managing projects to tight timelines A delivery focused mindset, with strong MS 365 skills The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Apr 15, 2026
Full time
We're looking for a Directorate Plan Delivery Manager to help bring clarity, coordination and momentum to our Finance Directorate's priorities and planning. You'll be part of the senior leadership team and translate strategic goals into clear, deliverable plans, ensuring the right focus, resources and information are in place at the right time. You'll be central to how we track progress; support decision making and communicate our work across organisation wide. You will also co-develop and co-deliver our People plan to support those across the Directorate, working with other planning roles in the wider Finance & IT team. What it's like to work here Reporting to the CFO, you'll be part of a Finance Directorate, that includes IT planning resources, that supports the organisation to plan effectively, make informed decisions and deliver meaningful impact. The team works collaboratively across multiple specialist areas, bringing together planning, analysis, risk management and communication to ensure our financial leadership is strong, transparent and well-coordinated. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office for 40-60% of your working week. However, there is flexibility on where you are based at other times. This will be discussed in more detail at interview. What you'll be doing You'll coordinate the development and delivery of the Finance Directorate's plan, ensuring it reflects organisational priorities and is supported by clear resourcing and realistic timelines. Working closely with senior leaders, you'll help shape priorities, monitor progress, and ensure risks and dependencies are well understood. You'll also work with budget holders to ensure our financial planning is reflected in our plan and vice versa. You'll oversee reporting on behalf of the Finance Leadership Team, ensuring information is timely, accessible and useful for decision making. This includes working with project leads across the directorate to identify challenges, highlight opportunities and escalate issues when needed. Communication will be an important part of your role. You'll support the development and delivery of the directorate's communications plan, helping ensure colleagues feel informed, connected and engaged with the work we're delivering. You'll also coordinate the directorate's contribution to organisational planning communities, sharing insight and learning with peers across other teams. You'll also lead the directorate risk management process, helping ensure we have appropriate oversight and governance in place to support safe and confident delivery. You'll be an essential part of the 'glue' that is required to keep a large team aligned, motivated and clear in their role in delivering the strategy. Who we're looking for You'll bring: Knowledge of business planning, tracking and monitoring processes, with experience providing accurate inputs to deadlines Strong commercial awareness and ability to understand key business drivers Good understanding of project management lifecycles, governance and delivery practices Knowledge of communications and stakeholder management, with the ability to influence and negotiate at all levels Strong leadership and communication skills, with the ability to motivate and build effective relationships across a matrix structure Good understanding of how to communicate to wide audiences well, through a number of mediums, including creating a communications & stakeholder plan Experience developing and delivering business/finance plans and managing projects to tight timelines A delivery focused mindset, with strong MS 365 skills The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Retail And Concessions Manager - Cheltenham Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse . The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers. Key Focus Areas • Provide first class retail, bar, third party concessions operations across our business. • Deliver business needs and performance expectations and standards • Encourage and establishing a culture of innovation and consistency. • To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters • Managing business needs and performance expectations and standards • Support with retail budgeting, reporting and financial performance. • Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility • Setting quality and operational standards and upholding the same • Establish excellent relationships with clients, contractors and other departments • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service • Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers • Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes • Liaising with culinary and operational leads to implement continuous food product development and drive footfall • Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality • Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually • Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal Person Specification • Min 3 years' experience in retail and beverage environment essential • Experience in a multisite outlet, stadium or event catering environment essential • Personal circumstances must allow working flexible hours to align with stadia activity • Strong leadership qualities and excellent communicator • Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems • Standards and quality driven hands on management style • Effective team player, with a "can-do" attitude • Energetic and fast operator • Assertive, calm, works well under pressure • Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers. Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 15, 2026
Full time
Retail And Concessions Manager - Cheltenham Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse . The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers. Key Focus Areas • Provide first class retail, bar, third party concessions operations across our business. • Deliver business needs and performance expectations and standards • Encourage and establishing a culture of innovation and consistency. • To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters • Managing business needs and performance expectations and standards • Support with retail budgeting, reporting and financial performance. • Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility • Setting quality and operational standards and upholding the same • Establish excellent relationships with clients, contractors and other departments • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service • Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers • Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes • Liaising with culinary and operational leads to implement continuous food product development and drive footfall • Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality • Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually • Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal Person Specification • Min 3 years' experience in retail and beverage environment essential • Experience in a multisite outlet, stadium or event catering environment essential • Personal circumstances must allow working flexible hours to align with stadia activity • Strong leadership qualities and excellent communicator • Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems • Standards and quality driven hands on management style • Effective team player, with a "can-do" attitude • Energetic and fast operator • Assertive, calm, works well under pressure • Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers. Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Billings & Contracts Analyst - Hoddesdon area - £generous + excellent benefits Your new company A leading organisation with a global presence is seeking a proactive, analytical and process-driven individual to join their finance team on a full-time permanent basis at their site near Hoddesdon. Your new role Working in a collaborative and supportive environment, this role will play a pivotal role in the order processing of contracts, including invoicing and project tracking. Maintaining sales order and revenue records for client contracts, from project set up through to invoicing Database maintenance including contract input into the ERP system Project sales invoicing Accurate recording of monthly revenue and budgeting Review contracts to ensure accuracy and compliance, including quotations, work orders and purchase orders Assist Project Managers by providing project reporting and analysis Setting up and maintaining detailed project tracking spreadsheets for complex projects Raising internal purchase order requests What you'll need to succeed Experience of working with complex contracts and ability to translate data Experience of working in an accounts / finance environment with knowledge of monitoring budgets, forecasting and invoicing Strong practical experience of ERP systems, alongside intermediate to advanced Excel skills Excellent written and verbal communication skills Ability to build strong working relationships with a wide range of internal and external stakeholders Strong teamwork skills with a positive and proactive approach to working in a collaborative environment What you'll get in return Generous starting salary + discretionary bonus Benefits include: 25 days holiday + 8 bank holidays, with the option to buy additional holiday and an enhanced pension scheme Career development and training opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 15, 2026
Full time
Billings & Contracts Analyst - Hoddesdon area - £generous + excellent benefits Your new company A leading organisation with a global presence is seeking a proactive, analytical and process-driven individual to join their finance team on a full-time permanent basis at their site near Hoddesdon. Your new role Working in a collaborative and supportive environment, this role will play a pivotal role in the order processing of contracts, including invoicing and project tracking. Maintaining sales order and revenue records for client contracts, from project set up through to invoicing Database maintenance including contract input into the ERP system Project sales invoicing Accurate recording of monthly revenue and budgeting Review contracts to ensure accuracy and compliance, including quotations, work orders and purchase orders Assist Project Managers by providing project reporting and analysis Setting up and maintaining detailed project tracking spreadsheets for complex projects Raising internal purchase order requests What you'll need to succeed Experience of working with complex contracts and ability to translate data Experience of working in an accounts / finance environment with knowledge of monitoring budgets, forecasting and invoicing Strong practical experience of ERP systems, alongside intermediate to advanced Excel skills Excellent written and verbal communication skills Ability to build strong working relationships with a wide range of internal and external stakeholders Strong teamwork skills with a positive and proactive approach to working in a collaborative environment What you'll get in return Generous starting salary + discretionary bonus Benefits include: 25 days holiday + 8 bank holidays, with the option to buy additional holiday and an enhanced pension scheme Career development and training opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Otto James Consulting Limited
Alderley Edge, Cheshire
Otto James is working with a growing technology strategy, operations and digital consultancy organisation based near Wilmslow to recruit a Qualified Finance Manager to join their finance team. Why join our client This Finance Manager role offers the chance to shape key processes, partner with senior leaders, and play a visible role in how the business manages performance and growth click apply for full job details
Apr 15, 2026
Full time
Otto James is working with a growing technology strategy, operations and digital consultancy organisation based near Wilmslow to recruit a Qualified Finance Manager to join their finance team. Why join our client This Finance Manager role offers the chance to shape key processes, partner with senior leaders, and play a visible role in how the business manages performance and growth click apply for full job details
A small prestigious international bank is seeking a dynamic new addition to its Corporate Banking area to support Relationship Managers. Your duties will include: Conducting credit analysis for new corporate finance proposals and existing loans, considering macro-economic, industry, and regulatory aspects Monitoring the credit of individual deals and the portfolio Researching and generating reports click apply for full job details
Apr 15, 2026
Full time
A small prestigious international bank is seeking a dynamic new addition to its Corporate Banking area to support Relationship Managers. Your duties will include: Conducting credit analysis for new corporate finance proposals and existing loans, considering macro-economic, industry, and regulatory aspects Monitoring the credit of individual deals and the portfolio Researching and generating reports click apply for full job details
Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9 00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 15, 2026
Full time
Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9 00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.