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senior delivery manager crm dynamics
Axis CLC
Business Development Manager
Axis CLC Newcastle Upon Tyne, Tyne And Wear
Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country. This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs. We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work. What you ll deliver Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets. Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit. Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling. Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams. Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content. Key Responsibilities Client & Account Management Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement. Drive pre-tender engagement and secure framework positions. Opportunity Development Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities. Deliver targeted communications that support proactive business development. Pre-Construction & Bids Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals. Lead capture plans, value propositions, case studies, client presentations and win themes. Support PQQ/ITT submissions with high-quality, accurate content. Commercial Insight Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare. Reporting & Market Intelligence Maintain CRM accuracy, contacts, meetings, deal stages and probabilities. Report weekly on pipeline, forecasts, risks and required actions. Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value). Collaboration Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms. Experience We re Looking For Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM. Proven track record winning and growing contracts (repairs, planned, compliance, retrofit). Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs). Excellent stakeholder engagement and presentation skills at all levels. CRM discipline (HubSpot, Salesforce, Dynamics or similar). Full UK driving licence; regional travel required. What We Offer Competitive base salary, plus performance bonus 25 days holiday + bank holidays Pension, medical scheme options and life assurance Car allowance Employee rewards and wellbeing programme Why Axis CLC? You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth. We re Committed to Inclusion We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Dec 03, 2025
Full time
Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country. This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs. We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work. What you ll deliver Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets. Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit. Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling. Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams. Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content. Key Responsibilities Client & Account Management Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement. Drive pre-tender engagement and secure framework positions. Opportunity Development Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities. Deliver targeted communications that support proactive business development. Pre-Construction & Bids Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals. Lead capture plans, value propositions, case studies, client presentations and win themes. Support PQQ/ITT submissions with high-quality, accurate content. Commercial Insight Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare. Reporting & Market Intelligence Maintain CRM accuracy, contacts, meetings, deal stages and probabilities. Report weekly on pipeline, forecasts, risks and required actions. Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value). Collaboration Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms. Experience We re Looking For Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM. Proven track record winning and growing contracts (repairs, planned, compliance, retrofit). Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs). Excellent stakeholder engagement and presentation skills at all levels. CRM discipline (HubSpot, Salesforce, Dynamics or similar). Full UK driving licence; regional travel required. What We Offer Competitive base salary, plus performance bonus 25 days holiday + bank holidays Pension, medical scheme options and life assurance Car allowance Employee rewards and wellbeing programme Why Axis CLC? You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth. We re Committed to Inclusion We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Hays Business Support
Operations Manager
Hays Business Support Bristol, Gloucestershire
Your new company An intimate and dynamic advisory firm focused on delivering exceptional client service and strategic growth. Work Pattern Hybrid 4 day week considered Your new role Take full ownership of our operational and support functions, enabling the CEO to focus on growth and client delivery. Oversee a wide range of areas including finance, HR, property, compliance, IT, and supplier management. Prepare monthly reporting packs and manage agendas for senior meetings. Coordinate HR processes such as recruitment, onboarding, payroll, and benefits administration. Manage office property matters, ensuring a safe and compliant working environment. Maintain statutory compliance, company records, and regulatory requirements including GDPR and health & safety. Oversee IT systems and outsourced providers, ensuring security and efficiency. Organise firm-wide events, including away days and team gatherings. Drive process improvements, resolve operational issues proactively, and ensure smooth day-to-day business operations. What you'll need to succeed Proven experience managing operations across finance, HR, compliance, and IT within a small business environment. Strong organisational, problem-solving, and communication skills. Ability to manage multiple priorities and deliver high-quality outcomes with minimal supervision. Comfortable working with outsourced suppliers and managing contracts. High levels of integrity, discretion, and trustworthiness. Adaptable, proactive, and solutions-focused approach with sound judgement. Familiarity with financial systems and process improvement; knowledge of Xero and Microsoft Dynamics CRM is desirable. What you'll get in return Bonus schemes available Flexible and hybrid working Equity Incentive Private Health Cover Death in Service & Income Protection Workplace Pension Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 02, 2025
Full time
Your new company An intimate and dynamic advisory firm focused on delivering exceptional client service and strategic growth. Work Pattern Hybrid 4 day week considered Your new role Take full ownership of our operational and support functions, enabling the CEO to focus on growth and client delivery. Oversee a wide range of areas including finance, HR, property, compliance, IT, and supplier management. Prepare monthly reporting packs and manage agendas for senior meetings. Coordinate HR processes such as recruitment, onboarding, payroll, and benefits administration. Manage office property matters, ensuring a safe and compliant working environment. Maintain statutory compliance, company records, and regulatory requirements including GDPR and health & safety. Oversee IT systems and outsourced providers, ensuring security and efficiency. Organise firm-wide events, including away days and team gatherings. Drive process improvements, resolve operational issues proactively, and ensure smooth day-to-day business operations. What you'll need to succeed Proven experience managing operations across finance, HR, compliance, and IT within a small business environment. Strong organisational, problem-solving, and communication skills. Ability to manage multiple priorities and deliver high-quality outcomes with minimal supervision. Comfortable working with outsourced suppliers and managing contracts. High levels of integrity, discretion, and trustworthiness. Adaptable, proactive, and solutions-focused approach with sound judgement. Familiarity with financial systems and process improvement; knowledge of Xero and Microsoft Dynamics CRM is desirable. What you'll get in return Bonus schemes available Flexible and hybrid working Equity Incentive Private Health Cover Death in Service & Income Protection Workplace Pension Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Talent Locker
Microsoft Dynamics 365 CRM CE Senior Project Manager
Talent Locker
Microsoft Dynamics 365 CRM CE Senior Project Manager, circa 80k + 8k - 10k bonus, private medical, life insurance, 25 days holiday and more - Home based Want to work for a partner who are continually growing, winning projects and delivering excellence - feeding you new Dynamics CRM projects to manage? Working for a Microsoft Inner Circle partner who have won multiple awards, for being a great place to work, you will be joining a company that will value you from day one. You will be working on large D365 CE CRM projects using the latest technology alongside a team of professionals that value collaboration, successful delivery and client feedback. You've probably joined a company before where L&D and progression were promised, but never really showed up. This partner is different. Your goals and interests are taken seriously, and your career path is a real. If you want to progress, you'll be supported to get there with monthly 1-2-1s, career-focused check-ins, lunch & learns, L&D, paid certifications, and dedicated time to learn and develop. Why are you needed? This partner has been expanding and continually wins large scale Dynamics CRM, ERP and Cloud projects and need another Senior Project Manager specialising in Dynamics 365 CRM project management. You will be integral to defining and delivering the best solutions to customers using the latest version of D365CE Experience Required 1. Microsoft Dynamics Partner/consulting Background 2. Extensive Dynamics CRM Project Management experience at a large/senior level The role is home based with most of the work remote, any ad hoc travel to the client's site will be fully expensed. There is an excellent corporate benefits package. This is UK based and no sponsorship is available. D365 CE CRM Senior Project Manager circa 80k + 8k - 10k bonus, private medical, life insurance, 25 days holiday and more.
Dec 01, 2025
Full time
Microsoft Dynamics 365 CRM CE Senior Project Manager, circa 80k + 8k - 10k bonus, private medical, life insurance, 25 days holiday and more - Home based Want to work for a partner who are continually growing, winning projects and delivering excellence - feeding you new Dynamics CRM projects to manage? Working for a Microsoft Inner Circle partner who have won multiple awards, for being a great place to work, you will be joining a company that will value you from day one. You will be working on large D365 CE CRM projects using the latest technology alongside a team of professionals that value collaboration, successful delivery and client feedback. You've probably joined a company before where L&D and progression were promised, but never really showed up. This partner is different. Your goals and interests are taken seriously, and your career path is a real. If you want to progress, you'll be supported to get there with monthly 1-2-1s, career-focused check-ins, lunch & learns, L&D, paid certifications, and dedicated time to learn and develop. Why are you needed? This partner has been expanding and continually wins large scale Dynamics CRM, ERP and Cloud projects and need another Senior Project Manager specialising in Dynamics 365 CRM project management. You will be integral to defining and delivering the best solutions to customers using the latest version of D365CE Experience Required 1. Microsoft Dynamics Partner/consulting Background 2. Extensive Dynamics CRM Project Management experience at a large/senior level The role is home based with most of the work remote, any ad hoc travel to the client's site will be fully expensed. There is an excellent corporate benefits package. This is UK based and no sponsorship is available. D365 CE CRM Senior Project Manager circa 80k + 8k - 10k bonus, private medical, life insurance, 25 days holiday and more.
RecruitmentRevolution.com
Operations Project Manager - IT, Tech, Digital Consulting
RecruitmentRevolution.com
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 04, 2025
Full time
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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