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senior delivery manager crm dynamics
Ahead Partnership
Business Development Manager
Ahead Partnership City, Leeds
Business Development Manager Leeds Permanent, Full Time Salary : £35-£40k DOE Closing date: 27 May 2026 About this position The challenges we address are often too big for any one organisation. We build partnerships with purpose that deliver lasting impact. This role will be key to growing our impact with new partners and ultimately the impact we have on young people and the employers we work with. The Business Development Manager will work closely with our broader growth and marketing teams to create new partnerships with like-minded organisations who are ambitious in their efforts to drive the social of young people. Reporting to the Commercial Director, this role is an exciting opportunity to join a dynamic and fast-paced team. Our ideal candidate will have experience in a B2B context, be proactive and commercially minded. Importantly, they will champion our vision of a society where a young person s potential isn t limited by their background. The key responsibilities of this role will include Business Development Supporting the wider growth plans of the business through identifying and developing growth opportunities and winning new work. Lead generation and qualification, scoping and converting new opportunities that arise from marketing campaigns, networking, events, tenders and partners. Identify emerging market opportunities across the private and public sector. Track trends and developments around social value to shape our propositions. Maintain accurate and up-to-date CRM records. We use Dynamics and HubSpot. Proposal and Bid Management Lead the creation of high-quality proposals. Co-ordinate the wider team to develop accurate scoping and pricing. Understand client challenges and translate them into bespoke solutions that develop strong and long-term partnerships. Identify, sign up to and manage opportunity identification through appropriate tender portals. Set up and maintain a bid/proposals filing system. Set up and lead the proposal debrief process with both successful and unsuccessful bids and proposals, ensuring learnings and trends are identified, communicated and acted upon going forwards. Marketing and Reputation Support Collaborate closely with Marketing in the identification and conversion of leads generated from marketing campaigns. Work with the marketing team to create case studies and thought leadership content. Attend and represent the organisation at events and conferences, providing regular feedback to the wider team. General Competitor benchmarking contribute to the growth, marketing, creative and delivery teams knowledge of competitors and help with the competitive differentiation of our offer on a client-by-client basis. Champion and advocate for a holistic approach to the assessment and consideration of macro-economic factors and market forces analysis. Work alongside growth and delivery teams to better understand targets, how to defend and build client programmes and better understand client relationship dynamics. Undertake any other duties as requested and commensurate with the post. We are looking for the following skills and experience: Essential Proven experience (around 2-3 years) in business development or account management. Excellent relationship building and stakeholder engagement skills. Strong written communication with an ability to produce compelling proposals and pitches. Commercially astute, with experience negotiating deals. Able to work independently, prioritise workload and drive results. Able to think outside the box, develop ideas and create clarity from ambiguity. Confident presenting to senior leaders and external audiences. Desirable Experience in a consultancy or client facing organisation. Experience in B2B Business development. Familiarity with CRM platforms (e.g. MS CRM Dynamics and HubSpot). Experience supporting marketing or thought leadership activities. Strong understanding of social value/ESG. Housekeeping Working hours a standard full-time week is 37.5 hours. The role is based in Leeds, however, there could be travel across the UK. This could include overnight stays as required (with reasonable notice provided). Unsociable hours may be required. There is a requirement to be in the office a minimum of 2-3 days per week. Beyond this, flexible working and other arrangements are happily considered. As we work with young people, all staff are required to undertake a Criminal Record Bureau/DBS check upon joining, and the checks are repeated throughout your employment. If you are interested in this role but don t meet every requirement, don t let that put you off. We re interested in potential, attitude and willingness to learn just as much as experience. Our vision is a society where a young person s potential isn t limited by their background. That means we recognise the importance of our team reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role. If you are interested in applying for this role, please submit a CV and covering letter. If your application is put through to the next stage, you will be invited to an in-person interview where you will be set an assessment that will be shared with you in advance of your interview. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 13, 2026
Full time
Business Development Manager Leeds Permanent, Full Time Salary : £35-£40k DOE Closing date: 27 May 2026 About this position The challenges we address are often too big for any one organisation. We build partnerships with purpose that deliver lasting impact. This role will be key to growing our impact with new partners and ultimately the impact we have on young people and the employers we work with. The Business Development Manager will work closely with our broader growth and marketing teams to create new partnerships with like-minded organisations who are ambitious in their efforts to drive the social of young people. Reporting to the Commercial Director, this role is an exciting opportunity to join a dynamic and fast-paced team. Our ideal candidate will have experience in a B2B context, be proactive and commercially minded. Importantly, they will champion our vision of a society where a young person s potential isn t limited by their background. The key responsibilities of this role will include Business Development Supporting the wider growth plans of the business through identifying and developing growth opportunities and winning new work. Lead generation and qualification, scoping and converting new opportunities that arise from marketing campaigns, networking, events, tenders and partners. Identify emerging market opportunities across the private and public sector. Track trends and developments around social value to shape our propositions. Maintain accurate and up-to-date CRM records. We use Dynamics and HubSpot. Proposal and Bid Management Lead the creation of high-quality proposals. Co-ordinate the wider team to develop accurate scoping and pricing. Understand client challenges and translate them into bespoke solutions that develop strong and long-term partnerships. Identify, sign up to and manage opportunity identification through appropriate tender portals. Set up and maintain a bid/proposals filing system. Set up and lead the proposal debrief process with both successful and unsuccessful bids and proposals, ensuring learnings and trends are identified, communicated and acted upon going forwards. Marketing and Reputation Support Collaborate closely with Marketing in the identification and conversion of leads generated from marketing campaigns. Work with the marketing team to create case studies and thought leadership content. Attend and represent the organisation at events and conferences, providing regular feedback to the wider team. General Competitor benchmarking contribute to the growth, marketing, creative and delivery teams knowledge of competitors and help with the competitive differentiation of our offer on a client-by-client basis. Champion and advocate for a holistic approach to the assessment and consideration of macro-economic factors and market forces analysis. Work alongside growth and delivery teams to better understand targets, how to defend and build client programmes and better understand client relationship dynamics. Undertake any other duties as requested and commensurate with the post. We are looking for the following skills and experience: Essential Proven experience (around 2-3 years) in business development or account management. Excellent relationship building and stakeholder engagement skills. Strong written communication with an ability to produce compelling proposals and pitches. Commercially astute, with experience negotiating deals. Able to work independently, prioritise workload and drive results. Able to think outside the box, develop ideas and create clarity from ambiguity. Confident presenting to senior leaders and external audiences. Desirable Experience in a consultancy or client facing organisation. Experience in B2B Business development. Familiarity with CRM platforms (e.g. MS CRM Dynamics and HubSpot). Experience supporting marketing or thought leadership activities. Strong understanding of social value/ESG. Housekeeping Working hours a standard full-time week is 37.5 hours. The role is based in Leeds, however, there could be travel across the UK. This could include overnight stays as required (with reasonable notice provided). Unsociable hours may be required. There is a requirement to be in the office a minimum of 2-3 days per week. Beyond this, flexible working and other arrangements are happily considered. As we work with young people, all staff are required to undertake a Criminal Record Bureau/DBS check upon joining, and the checks are repeated throughout your employment. If you are interested in this role but don t meet every requirement, don t let that put you off. We re interested in potential, attitude and willingness to learn just as much as experience. Our vision is a society where a young person s potential isn t limited by their background. That means we recognise the importance of our team reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role. If you are interested in applying for this role, please submit a CV and covering letter. If your application is put through to the next stage, you will be invited to an in-person interview where you will be set an assessment that will be shared with you in advance of your interview. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
MND Association
Senior Philanthropy Executive
MND Association
We are looking for a highly skilled major donor relationship manager who knows how to engage and inspire lasting relationships with high-value supporters, turning shared ambition into meaningful impact. As Senior Philanthropy Executive , you will help grow major donor investment: accelerating progress in MND research and contributing to the delivery of crucial support services for the Motor Neurone Disease (MND) Community. This is a role for someone who understands and excels in the stewardship required to secure transformative philanthropic support. As Senior Philanthropy Executive , you will shape major donor journeys to inspire donors philanthropic aspirations and align them with MND Association priorities. You will open doors to new relationships through thoughtful and influential networking and cultivation. You will be part of the Motor Neurone Disease Association s Philanthropy team, working with major donors and prospects across the UK. You will manage a defined portfolio through which you will secure significant philanthropic income as you deliver thoughtful and personalised stewardship. Key Responsibilities Manage and grow a portfolio of major donors and prospects Secure significant and sustainable income, including multi-year and six-figure gifts Build strong, trust-based relationships through tailored engagement and stewardship Deliver compelling written and verbal donor communications and proposals Lead donor meetings and project visits, working with senior colleagues where appropriate Contribute to donor cultivation plans, forecasting and performance reporting Use CRM systems to record activity, insight and outcomes accurately Collaborate closely with colleagues in the Philanthropy Team; the Prospect Researcher and wider High Value and Income Generation teams, as well as working with colleagues across the MND Association About You Proven successful experience securing major gifts from high-net-worth individuals (desirably including six-figure donations). An engaging communicator who writes and speaks with clarity and warmth Experience working to, and exceeding, income targets Strong relationship-management skills and sound judgement Confidence working independently while supporting team success Strong understanding of philanthropic best practice and compliance including the Code of Fundraising Practice and GDPR Experience using CRM systems such as Raiser s Edge or Microsoft Dynamics Experience mentoring colleagues or leading shared initiatives Hybrid working expectations: One day per week attendance at our London office with regular travel across the UK for meetings and events in line with role requirements. Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.
May 12, 2026
Full time
We are looking for a highly skilled major donor relationship manager who knows how to engage and inspire lasting relationships with high-value supporters, turning shared ambition into meaningful impact. As Senior Philanthropy Executive , you will help grow major donor investment: accelerating progress in MND research and contributing to the delivery of crucial support services for the Motor Neurone Disease (MND) Community. This is a role for someone who understands and excels in the stewardship required to secure transformative philanthropic support. As Senior Philanthropy Executive , you will shape major donor journeys to inspire donors philanthropic aspirations and align them with MND Association priorities. You will open doors to new relationships through thoughtful and influential networking and cultivation. You will be part of the Motor Neurone Disease Association s Philanthropy team, working with major donors and prospects across the UK. You will manage a defined portfolio through which you will secure significant philanthropic income as you deliver thoughtful and personalised stewardship. Key Responsibilities Manage and grow a portfolio of major donors and prospects Secure significant and sustainable income, including multi-year and six-figure gifts Build strong, trust-based relationships through tailored engagement and stewardship Deliver compelling written and verbal donor communications and proposals Lead donor meetings and project visits, working with senior colleagues where appropriate Contribute to donor cultivation plans, forecasting and performance reporting Use CRM systems to record activity, insight and outcomes accurately Collaborate closely with colleagues in the Philanthropy Team; the Prospect Researcher and wider High Value and Income Generation teams, as well as working with colleagues across the MND Association About You Proven successful experience securing major gifts from high-net-worth individuals (desirably including six-figure donations). An engaging communicator who writes and speaks with clarity and warmth Experience working to, and exceeding, income targets Strong relationship-management skills and sound judgement Confidence working independently while supporting team success Strong understanding of philanthropic best practice and compliance including the Code of Fundraising Practice and GDPR Experience using CRM systems such as Raiser s Edge or Microsoft Dynamics Experience mentoring colleagues or leading shared initiatives Hybrid working expectations: One day per week attendance at our London office with regular travel across the UK for meetings and events in line with role requirements. Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.
ROYAL SOCIETY
Grant Operations Officer
ROYAL SOCIETY
The Royal Society Grants team is responsible for administering the Society's grants programmes including the major fellowships, international collaborations, capacity building initiatives, innovation and industry programmes. The postholder will provide essential administrative support to the Grant Operations team to ensure that the Royal Society's Grants schemes and programmes are being delivered in the most effective manner. This role has a specific focus on supporting the Grant Section's use of systems and data including: Working with members of the Grants team, IT team and service providers to support the day-to-day management of systems, including the grant management system Flexi-Grant and the CRM, Dynamics. Supporting the management of data quality across our grant making systems ensuring that data is accurate, up to date and that data retention policies are observed. Collaborate with colleagues across the Royal Society in the delivery of activities designed to improve the Royal Society's management of grants. The Grant Operations Officer role would suit an individual looking to develop their knowledge of Grant systems management and gain experience of research funding and grant making. Reports to: Senior Manager, Grant Operations Line manages: N/A Hours: Full-time, 35 hours per week Location: Carlton House Terrace, London, SW1Y 5AG plus hybrid remote working Pay Band: B Contract type: permanent Salary: £33, 417 per annum The application closing date is 18 May 2026 at 23:59. Interviews will be held week commencing 1 June 2026.
May 12, 2026
Full time
The Royal Society Grants team is responsible for administering the Society's grants programmes including the major fellowships, international collaborations, capacity building initiatives, innovation and industry programmes. The postholder will provide essential administrative support to the Grant Operations team to ensure that the Royal Society's Grants schemes and programmes are being delivered in the most effective manner. This role has a specific focus on supporting the Grant Section's use of systems and data including: Working with members of the Grants team, IT team and service providers to support the day-to-day management of systems, including the grant management system Flexi-Grant and the CRM, Dynamics. Supporting the management of data quality across our grant making systems ensuring that data is accurate, up to date and that data retention policies are observed. Collaborate with colleagues across the Royal Society in the delivery of activities designed to improve the Royal Society's management of grants. The Grant Operations Officer role would suit an individual looking to develop their knowledge of Grant systems management and gain experience of research funding and grant making. Reports to: Senior Manager, Grant Operations Line manages: N/A Hours: Full-time, 35 hours per week Location: Carlton House Terrace, London, SW1Y 5AG plus hybrid remote working Pay Band: B Contract type: permanent Salary: £33, 417 per annum The application closing date is 18 May 2026 at 23:59. Interviews will be held week commencing 1 June 2026.
Contract Scotland
Project Manager
Contract Scotland
Project Manager Location: Glasgow (primarily Scotland-based with UK travel) Client: Civil Engineering Contractor Pre-Construction Team We are recruiting on behalf of a leading civil engineering contractor for a Business Development Manager to join their Pre-Construction team, based in the Glasgow area. This is an excellent opportunity for someone looking to move away from site or project delivery roles into a more client-facing, commercially focused position while still drawing on strong technical knowledge of civil engineering and infrastructure projects. We are particularly interested in speaking with candidates from a background as a Site Manager, Project Manager, or Design/Engineering Consultant who are ready to transition into a role focused on client engagement, opportunity development, and strategic growth. The Role You will be responsible for identifying and developing new business opportunities, building long-term client relationships, and supporting the wider pre-construction function. This is a highly visible role where you will act as a key link between clients and internal delivery teams. The position involves regular travel across Scotland and the wider UK to meet clients, attend industry events, and support business development activity. Key Responsibilities Identify and secure new business opportunities across civil engineering markets Develop and maintain strong relationships with both new and existing clients Work closely with internal teams to align client needs with technical capability Attend client meetings, industry events, exhibitions, and networking opportunities Research market trends and client drivers to identify where value can be added Contribute to bids, pre-qualification submissions, and tender activity Present confidently to clients and internal stakeholders Support marketing and business development campaigns Maintain and manage CRM systems (Dynamics 365) and reporting data Promote the company s reputation and values across the industry About You We are looking for someone who is ready to step away from site or design delivery and move into a commercially driven role. Background in civil engineering (site/project management, or design consultancy) Strong technical understanding of construction and infrastructure projects Confident communicator with strong relationship-building skills Proactive, organised, and commercially aware Comfortable presenting to clients and senior stakeholders IT proficient (Microsoft Office, Teams, CRM systems) Full UK driving licence What s on Offer Competitive salary and benefits package Company car, bonus scheme, and pension Strong career progression within a well-established business Opportunity to transition into a strategic, client-facing role Exposure to major civil engineering projects across the UK Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
May 07, 2026
Full time
Project Manager Location: Glasgow (primarily Scotland-based with UK travel) Client: Civil Engineering Contractor Pre-Construction Team We are recruiting on behalf of a leading civil engineering contractor for a Business Development Manager to join their Pre-Construction team, based in the Glasgow area. This is an excellent opportunity for someone looking to move away from site or project delivery roles into a more client-facing, commercially focused position while still drawing on strong technical knowledge of civil engineering and infrastructure projects. We are particularly interested in speaking with candidates from a background as a Site Manager, Project Manager, or Design/Engineering Consultant who are ready to transition into a role focused on client engagement, opportunity development, and strategic growth. The Role You will be responsible for identifying and developing new business opportunities, building long-term client relationships, and supporting the wider pre-construction function. This is a highly visible role where you will act as a key link between clients and internal delivery teams. The position involves regular travel across Scotland and the wider UK to meet clients, attend industry events, and support business development activity. Key Responsibilities Identify and secure new business opportunities across civil engineering markets Develop and maintain strong relationships with both new and existing clients Work closely with internal teams to align client needs with technical capability Attend client meetings, industry events, exhibitions, and networking opportunities Research market trends and client drivers to identify where value can be added Contribute to bids, pre-qualification submissions, and tender activity Present confidently to clients and internal stakeholders Support marketing and business development campaigns Maintain and manage CRM systems (Dynamics 365) and reporting data Promote the company s reputation and values across the industry About You We are looking for someone who is ready to step away from site or design delivery and move into a commercially driven role. Background in civil engineering (site/project management, or design consultancy) Strong technical understanding of construction and infrastructure projects Confident communicator with strong relationship-building skills Proactive, organised, and commercially aware Comfortable presenting to clients and senior stakeholders IT proficient (Microsoft Office, Teams, CRM systems) Full UK driving licence What s on Offer Competitive salary and benefits package Company car, bonus scheme, and pension Strong career progression within a well-established business Opportunity to transition into a strategic, client-facing role Exposure to major civil engineering projects across the UK Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
RecruitmentRevolution.com
Operations Project Manager - IT, Tech, Digital Consulting
RecruitmentRevolution.com
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 04, 2025
Full time
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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