About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 08, 2026
Full time
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Job title: Relationship Partner Reporting to: Director of Sales Role: Full time About Loveday Loveday is the UK's leading provider of luxury senior living and care, offering a thoughtful, person-centred approach that brings together high-quality care and refined living. We support individuals with a range of care and wellbeing needs, always with a strong focus on dignity, comfort and quality of life. Our model is care-led, ensuring members receive safe, responsive and individualised support, delivered by experienced and dedicated teams who take the time to understand each member and their family. About the Role At Loveday, we support families through some of the most important and emotionally significant decisions of their lives. As a Relationship Partner, you will play a pivotal role in guiding prospective Members and their families through our bespoke discovery journey, building trust, showcasing our exceptional care and lifestyle offering, and ultimately helping them say "yes" to joining the Loveday family. You will be responsible for driving occupancy and revenue across our award-winning homes through the successful conversion of enquiries into permanent, respite and day club Members. With a deep understanding of the consultative sales process and an innate ability to build rapport, you will be a confident communicator, natural listener and trusted advisor. Drawing on your background in luxury property, hospitality, or premium membership services, you will act as the first point of contact for new enquiries, delivering a warm, professional and highly personalised experience at every stage of the journey. Key Responsibilities Manage the full sales lifecycle from enquiry to move-in, including initial contact, hosting tours, follow-ups, and overseeing assessments and reservations. Champion the Loveday brand as a trusted, knowledgeable and empathetic advisor. Collaborate closely with the General Manager, clinical and lifestyle teams to ensure a seamless handover and exceptional Member experience. Build relationships with key referral partners including healthcare professionals, private client advisers and community stakeholders to drive qualified enquiries and promote awareness of Loveday. Proactively maintain CRM data (Salesforce) to ensure accurate lead tracking, next steps, and pipeline reporting. Support the wider Relationship team with events, open days and community engagement opportunities to strengthen our local presence. What We're Looking For A minimum of 5 years' experience within luxury senior living, care, healthcare, or a closely related sector, operating in a premium, service-led environment. Proven ability to convert high-value leads through strong relationship building, active listening and confident, considered presentation. Impeccable communication skills, both verbal and written, with excellent attention to detail and follow-through. Strong commercial awareness, with a comprehensive understanding of sales metrics, weekly and monthly occupancy targets, pipeline management and KPI reporting. Comfortable working with data to track performance, report accurately and use insight to drive results. Resilient, motivated and results-driven, with the confidence to manage complex conversations and longer decision-making journeys. A collaborative team player who brings professionalism, energy and a positive presence to everything they do. Able to work flexibly, including occasional evenings and weekends to support tours, events and family meetings. Familiarity with CRM systems (preferably Salesforce) and confidence working across digital tools and reporting platforms. Based primarily at Esher, with the flexibility to provide occasional support across our London residences as required. Reward Package In return, we offer attractive benefits, including: Paid breaks Health Care Cash Plan Access to Wagestream platform Access to Perkbox, discounts platform Access to our Employee Assistance Programme Discretionary bonus Employee Recognition Programmes Employee Referral Scheme In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Compensation: Competitive salary
Feb 08, 2026
Full time
Job title: Relationship Partner Reporting to: Director of Sales Role: Full time About Loveday Loveday is the UK's leading provider of luxury senior living and care, offering a thoughtful, person-centred approach that brings together high-quality care and refined living. We support individuals with a range of care and wellbeing needs, always with a strong focus on dignity, comfort and quality of life. Our model is care-led, ensuring members receive safe, responsive and individualised support, delivered by experienced and dedicated teams who take the time to understand each member and their family. About the Role At Loveday, we support families through some of the most important and emotionally significant decisions of their lives. As a Relationship Partner, you will play a pivotal role in guiding prospective Members and their families through our bespoke discovery journey, building trust, showcasing our exceptional care and lifestyle offering, and ultimately helping them say "yes" to joining the Loveday family. You will be responsible for driving occupancy and revenue across our award-winning homes through the successful conversion of enquiries into permanent, respite and day club Members. With a deep understanding of the consultative sales process and an innate ability to build rapport, you will be a confident communicator, natural listener and trusted advisor. Drawing on your background in luxury property, hospitality, or premium membership services, you will act as the first point of contact for new enquiries, delivering a warm, professional and highly personalised experience at every stage of the journey. Key Responsibilities Manage the full sales lifecycle from enquiry to move-in, including initial contact, hosting tours, follow-ups, and overseeing assessments and reservations. Champion the Loveday brand as a trusted, knowledgeable and empathetic advisor. Collaborate closely with the General Manager, clinical and lifestyle teams to ensure a seamless handover and exceptional Member experience. Build relationships with key referral partners including healthcare professionals, private client advisers and community stakeholders to drive qualified enquiries and promote awareness of Loveday. Proactively maintain CRM data (Salesforce) to ensure accurate lead tracking, next steps, and pipeline reporting. Support the wider Relationship team with events, open days and community engagement opportunities to strengthen our local presence. What We're Looking For A minimum of 5 years' experience within luxury senior living, care, healthcare, or a closely related sector, operating in a premium, service-led environment. Proven ability to convert high-value leads through strong relationship building, active listening and confident, considered presentation. Impeccable communication skills, both verbal and written, with excellent attention to detail and follow-through. Strong commercial awareness, with a comprehensive understanding of sales metrics, weekly and monthly occupancy targets, pipeline management and KPI reporting. Comfortable working with data to track performance, report accurately and use insight to drive results. Resilient, motivated and results-driven, with the confidence to manage complex conversations and longer decision-making journeys. A collaborative team player who brings professionalism, energy and a positive presence to everything they do. Able to work flexibly, including occasional evenings and weekends to support tours, events and family meetings. Familiarity with CRM systems (preferably Salesforce) and confidence working across digital tools and reporting platforms. Based primarily at Esher, with the flexibility to provide occasional support across our London residences as required. Reward Package In return, we offer attractive benefits, including: Paid breaks Health Care Cash Plan Access to Wagestream platform Access to Perkbox, discounts platform Access to our Employee Assistance Programme Discretionary bonus Employee Recognition Programmes Employee Referral Scheme In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Compensation: Competitive salary
Unity Advisory is a challenger advisory firm. We operate a modern, conflict-free model that embeds AI and data-driven thinking into every engagement. Our mission is to deliver client outcomes with speed, agility, and precision. Our way of working is collaborative and technology-powered - we partner closely with clients to design and deliver transformations that deliver commercial success and lasting cultural change. Senior Manager - Role As a Senior Manager, you will lead complex, cross-functional projects that reshape how clients generate growth, engage customers, and unlock efficiency offering exception front office consulting services. You will own major workstreams end-to-end, manage senior client relationships, and play a critical role in developing Unity's consulting propositions. Responsibilities Lead large-scale transformation projects focused on revenue growth, CX enhancement, and cost optimisation. Partner with clients on platform business model pivots, ecosystem strategy, and customer-centric operating models. Oversee design and delivery of advanced analytics, AI, and automation solutions. Manage and coach multi-disciplinary teams, ensuring high performance and development. Drive alignment of KPIs across functions to break down silos and enable outcome-based collaboration. Actively contribute to business development, including proposal leadership, client pitches, and thought leadership. Develop reusable assets, playbooks, and IP for Unity's commercial consulting offering. Qualifications 8-12+ years' experience in consulting or senior commercial roles. Track record of leading complex transformation programs with measurable outcomes. Strong expertise in customer strategy, pricing, sales, or operating model transformation. Experience with digital platforms, AI, or emerging tech in commercial contexts. Demonstrated leadership skills and ability to influence senior stakeholders. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES
Feb 08, 2026
Full time
Unity Advisory is a challenger advisory firm. We operate a modern, conflict-free model that embeds AI and data-driven thinking into every engagement. Our mission is to deliver client outcomes with speed, agility, and precision. Our way of working is collaborative and technology-powered - we partner closely with clients to design and deliver transformations that deliver commercial success and lasting cultural change. Senior Manager - Role As a Senior Manager, you will lead complex, cross-functional projects that reshape how clients generate growth, engage customers, and unlock efficiency offering exception front office consulting services. You will own major workstreams end-to-end, manage senior client relationships, and play a critical role in developing Unity's consulting propositions. Responsibilities Lead large-scale transformation projects focused on revenue growth, CX enhancement, and cost optimisation. Partner with clients on platform business model pivots, ecosystem strategy, and customer-centric operating models. Oversee design and delivery of advanced analytics, AI, and automation solutions. Manage and coach multi-disciplinary teams, ensuring high performance and development. Drive alignment of KPIs across functions to break down silos and enable outcome-based collaboration. Actively contribute to business development, including proposal leadership, client pitches, and thought leadership. Develop reusable assets, playbooks, and IP for Unity's commercial consulting offering. Qualifications 8-12+ years' experience in consulting or senior commercial roles. Track record of leading complex transformation programs with measurable outcomes. Strong expertise in customer strategy, pricing, sales, or operating model transformation. Experience with digital platforms, AI, or emerging tech in commercial contexts. Demonstrated leadership skills and ability to influence senior stakeholders. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES
You ve built it, scaled it, and learned the hard lessons. Now it s time to use that experience to help others do the same - without the guesswork. Behind every successful SME is a founder facing complex decisions, constant pressure and the challenge of leading growth without losing clarity or control. We exist to support those founders, and we re now seeking an exceptional Business Coach to join us in helping ambitious entrepreneurs build high-performing businesses that deliver both commercial success and personal freedom. This is an opportunity to coach at the sharp end of SME growth. As a Business Coach with the Henley Coaching Partnership , you ll work alongside ambitious founders of established businesses, using proven frameworks, commercial insight and trusted advisory skills to help them scale with confidence - while building your own rewarding coaching practice within a respected, results-driven partnership. If you ve got the playbook and are ready to share it with some amazing businesses, we d love to hear from you. We are particularly keen to hear from tech sector subject-matter experts who have founded, grown or exited a Tech/Software business. Ready to make a difference? The Opportunity at a Glance: Business Coach Employment or Self-Employed Associate Hybrid (UK-wide) OTE £75,000-£100,000+ Who we are: Henley Coaching Partnership (HCP) is a trusted coaching partner to established, scaling founder-led businesses. We help founders and leadership teams align their personal and business goals, build high-performing teams, and achieve sustainable financial freedom through proven frameworks and practical, commercially-minded coaching. With a portfolio of 65+ active clients across diverse sectors, from design, architecture and creative studios to professional services, technology and high-end manufacturing, HCP has earned a reputation for results-driven coaching that blends structure, psychology and commercial strategy. Our clients are typically founder-led SMEs with £1m £10m turnover, 2 50 employees, and clear ambitions for growth, scale or exit. Our coaches are a team of highly experienced and skilled professionals from a range of industry backgrounds, supporting our Founders as their business coach and trusted advisor The Opportunity We are now seeking exceptional Business Coaches to join our growing partnership. This opportunity suits experienced coaches and exited founders who want to use their business acumen, leadership experience and interpersonal skill to make a measurable impact in other entrepreneurs success stories. As an HCP Coach, you will work directly with founders of established SMEs, guiding them to build stronger, more valuable businesses through clarity of strategy, disciplined execution and personal development as leaders. You will combine independence with the backing of a proven partnership. Our frameworks, methodology, brand reputation and client community give you a strong foundation for success, while you actively develop and grow your own client base. What you ll do • Coach and advise founders to set and achieve commercial, operational and personal goals • Deliver regular one-to-one coaching sessions (usually fortnightly) using HCP s structured approach • Build your own portfolio of up to 15 clients through both referred and self-generated leads • Participate in HCP community events, growth workshops and peer development sessions • Contribute to the continued growth and reputation of the partnership What you ll bring • Proven experience as a business coach or as an exited founder / senior leader with deep commercial understanding. • Strong emotional intelligence and interpersonal skill, able to build trust quickly with ambitious founders. • Strategic and analytical mindset with an ability to simplify complex challenges. • A structured yet flexible coaching style, confident using proven frameworks, comfortable challenging founders constructively, and commercially fluent in how strategy, people, operations and finance interconnect within a growing business. • Financial acumen: confident interpreting performance data, P&L and cashflow, helping founders make decisions grounded in both numbers and behaviour. • Commercial drive and ownership for business development. • A values-led approach aligned with HCP s reputation for high integrity, professionalism and genuine partnership. Training & Development All new coaches complete a structured onboarding and development pathway combining in-person training, digital resources and ongoing peer-support. Values & Ethos • HCP operates with a simple philosophy: we help founders achieve real results through clarity, integrity and action. • Our approach is commercially rigorous yet deeply human, balancing business growth with wellbeing and purpose. • We do not do hard-sell or formulaic coaching. Instead, we believe in honest conversations, evidence-based frameworks and long-term partnerships built on trust and measurable progress. Reward & Structure Coaches can choose employment or self-employed status. Earnings are based on a percentage of client fees circa £75,000-£100,000+ OTE. Top performers can earn significantly more. If you re ready to put your experience to work where it genuinely matters, helping ambitious founders build stronger, more valuable businesses, then this could be the most rewarding next chapter of your career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 07, 2026
Full time
You ve built it, scaled it, and learned the hard lessons. Now it s time to use that experience to help others do the same - without the guesswork. Behind every successful SME is a founder facing complex decisions, constant pressure and the challenge of leading growth without losing clarity or control. We exist to support those founders, and we re now seeking an exceptional Business Coach to join us in helping ambitious entrepreneurs build high-performing businesses that deliver both commercial success and personal freedom. This is an opportunity to coach at the sharp end of SME growth. As a Business Coach with the Henley Coaching Partnership , you ll work alongside ambitious founders of established businesses, using proven frameworks, commercial insight and trusted advisory skills to help them scale with confidence - while building your own rewarding coaching practice within a respected, results-driven partnership. If you ve got the playbook and are ready to share it with some amazing businesses, we d love to hear from you. We are particularly keen to hear from tech sector subject-matter experts who have founded, grown or exited a Tech/Software business. Ready to make a difference? The Opportunity at a Glance: Business Coach Employment or Self-Employed Associate Hybrid (UK-wide) OTE £75,000-£100,000+ Who we are: Henley Coaching Partnership (HCP) is a trusted coaching partner to established, scaling founder-led businesses. We help founders and leadership teams align their personal and business goals, build high-performing teams, and achieve sustainable financial freedom through proven frameworks and practical, commercially-minded coaching. With a portfolio of 65+ active clients across diverse sectors, from design, architecture and creative studios to professional services, technology and high-end manufacturing, HCP has earned a reputation for results-driven coaching that blends structure, psychology and commercial strategy. Our clients are typically founder-led SMEs with £1m £10m turnover, 2 50 employees, and clear ambitions for growth, scale or exit. Our coaches are a team of highly experienced and skilled professionals from a range of industry backgrounds, supporting our Founders as their business coach and trusted advisor The Opportunity We are now seeking exceptional Business Coaches to join our growing partnership. This opportunity suits experienced coaches and exited founders who want to use their business acumen, leadership experience and interpersonal skill to make a measurable impact in other entrepreneurs success stories. As an HCP Coach, you will work directly with founders of established SMEs, guiding them to build stronger, more valuable businesses through clarity of strategy, disciplined execution and personal development as leaders. You will combine independence with the backing of a proven partnership. Our frameworks, methodology, brand reputation and client community give you a strong foundation for success, while you actively develop and grow your own client base. What you ll do • Coach and advise founders to set and achieve commercial, operational and personal goals • Deliver regular one-to-one coaching sessions (usually fortnightly) using HCP s structured approach • Build your own portfolio of up to 15 clients through both referred and self-generated leads • Participate in HCP community events, growth workshops and peer development sessions • Contribute to the continued growth and reputation of the partnership What you ll bring • Proven experience as a business coach or as an exited founder / senior leader with deep commercial understanding. • Strong emotional intelligence and interpersonal skill, able to build trust quickly with ambitious founders. • Strategic and analytical mindset with an ability to simplify complex challenges. • A structured yet flexible coaching style, confident using proven frameworks, comfortable challenging founders constructively, and commercially fluent in how strategy, people, operations and finance interconnect within a growing business. • Financial acumen: confident interpreting performance data, P&L and cashflow, helping founders make decisions grounded in both numbers and behaviour. • Commercial drive and ownership for business development. • A values-led approach aligned with HCP s reputation for high integrity, professionalism and genuine partnership. Training & Development All new coaches complete a structured onboarding and development pathway combining in-person training, digital resources and ongoing peer-support. Values & Ethos • HCP operates with a simple philosophy: we help founders achieve real results through clarity, integrity and action. • Our approach is commercially rigorous yet deeply human, balancing business growth with wellbeing and purpose. • We do not do hard-sell or formulaic coaching. Instead, we believe in honest conversations, evidence-based frameworks and long-term partnerships built on trust and measurable progress. Reward & Structure Coaches can choose employment or self-employed status. Earnings are based on a percentage of client fees circa £75,000-£100,000+ OTE. Top performers can earn significantly more. If you re ready to put your experience to work where it genuinely matters, helping ambitious founders build stronger, more valuable businesses, then this could be the most rewarding next chapter of your career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
If you're motivated by improving how projects are delivered, not just how they're audited - and you believe quality should drive performance, not paperwork - please read on. Quality Manager - Infrastructure Civils Major Projects Hertfordshire (hybrid - weekly presence) This is not a desk-based compliance role. We're looking for a delivery-led Quality leader who can set direction, raise standards, and energise operational teams across a complex infrastructure business. You'll be the person who bridges management systems and site reality - someone who understands ISO standards and audits, but whose real strength is influencing delivery teams, improving ways of working, and embedding quality where it actually matters. The Opportunity You'll take ownership of the Business Quality Strategy, shaping both culture and capability across live infrastructure projects. Working closely with project and regional leadership, you'll drive consistency, coach Quality Managers, and ensure quality is seen as an enabler of delivery, not a blocker. This role has real visibility, real influence, and genuine scope to leave a legacy. What You'll Be Doing Leading and embedding a business-wide Quality strategy Driving quality culture, engagement, and ownership across delivery teams Supporting and developing Quality Managers and future talent Translating management systems and standards into practical, site-ready processes Owning audit programmes, digital quality standards, and best practice Acting as a trusted advisor during project mobilisation and complex quality issues Building strong relationships with clients, suppliers, and internal stakeholders Providing quality input into bids and pre-construction where needed What We're Looking For A senior Quality professional from construction / infrastructure Strong operational credibility - comfortable engaging with site and delivery teams Background in Lean, CI, or operational quality improvement is highly desirable Deep understanding of management systems, standards, and assurance Energy, presence, and passion for quality - you lead through influence, not enforcement Formal qualification in construction or quality (CQI / Chartered pathway a plus)
Feb 07, 2026
Full time
If you're motivated by improving how projects are delivered, not just how they're audited - and you believe quality should drive performance, not paperwork - please read on. Quality Manager - Infrastructure Civils Major Projects Hertfordshire (hybrid - weekly presence) This is not a desk-based compliance role. We're looking for a delivery-led Quality leader who can set direction, raise standards, and energise operational teams across a complex infrastructure business. You'll be the person who bridges management systems and site reality - someone who understands ISO standards and audits, but whose real strength is influencing delivery teams, improving ways of working, and embedding quality where it actually matters. The Opportunity You'll take ownership of the Business Quality Strategy, shaping both culture and capability across live infrastructure projects. Working closely with project and regional leadership, you'll drive consistency, coach Quality Managers, and ensure quality is seen as an enabler of delivery, not a blocker. This role has real visibility, real influence, and genuine scope to leave a legacy. What You'll Be Doing Leading and embedding a business-wide Quality strategy Driving quality culture, engagement, and ownership across delivery teams Supporting and developing Quality Managers and future talent Translating management systems and standards into practical, site-ready processes Owning audit programmes, digital quality standards, and best practice Acting as a trusted advisor during project mobilisation and complex quality issues Building strong relationships with clients, suppliers, and internal stakeholders Providing quality input into bids and pre-construction where needed What We're Looking For A senior Quality professional from construction / infrastructure Strong operational credibility - comfortable engaging with site and delivery teams Background in Lean, CI, or operational quality improvement is highly desirable Deep understanding of management systems, standards, and assurance Energy, presence, and passion for quality - you lead through influence, not enforcement Formal qualification in construction or quality (CQI / Chartered pathway a plus)
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Feb 07, 2026
Full time
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Overview Godel Technologies has partnered exclusively with Robert Walters to appoint a strategically minded Chief Financial Officer (CFO). This is an opportunity to join a profitable, scaling technology business in a pivotal executive role, working closely with the CEO and Board to shape long-term strategy, support international expansion, and maximise enterprise value. The role combines hands-on financial leadership with high-impact strategic responsibility, including potential M&A and plan execution. The Opportunity: As CFO, you will act as a trusted partner to the CEO and Board, ensuring Godel is operationally, financially, and structurally positioned to sustainably execute its growth plans. You will lead financial strategy across a multi-country organisation, embed scalable financial governance, and help articulate a compelling equity story for current and future stakeholders. This role would suit either an experienced CFO or a high-calibre Finance Director ready to step into their first CFO role. You'll have proven strategic experience in a high-growth, multi-site international software/technology business, M&A exposure, and confidence to be vocal around the Board table. Face to face international business partnering is encouraged and so there will be occasional international travel, largely across Europe. Key Responsibilities Strategic Leadership & Value Creation Partner with the CEO and Board to shape and execute Godel's long-term strategy, including organic growth and potential M&A. Lead long-range planning, scenario modelling, and value creation initiatives. Support potential strategic or financial transactions. Oversee development of robust KPIs, metrics, and performance reporting. Full ownership of financial leadership, including budgeting, forecasting, cash flow management, and capital allocation. Ensure accurate, timely financial reporting across all entities and jurisdictions. Lead statutory reporting, audits, and year-end processes. Design and continuously improve scalable financial controls, systems, and governance. International Growth & Scaling Oversee a finance operating model supporting multi-country, multi-currency operations. Ensure strong financial governance across international entities, including tax, transfer pricing, and intercompany structures. Partner with operational leaders to optimise margins, delivery efficiency, and global commercial performance. Support international pricing strategy and client-level profitability analysis. Ensure compliance with statutory, regulatory, and tax requirements across all operating regions. Manage relationships with auditors, banks, investors, and external advisors. Identify and mitigate financial, operational, and transaction-related risks. Leadership & Team Development Lead, develop, and inspire team members. Foster strong cross-functional collaboration across the organisation. You as the Successful individual Proven CFO experience, or Finance Director ready to step up into a first number 1 role. A background in a technology, software, or digital services business preferred. Demonstrable experience supporting M&A and/or related transactions. Track record of scaling organisations internationally with strong financial discipline. Experience working with Boards, investors, or private equity stakeholders. Knowledge of international finance, tax, and regulatory frameworks. Commercially astute, resilient and Board table confidence. Why This Role & Godel Technologies? The opportunity to shape strategy in a scaling, international technology business experience exciting period of growth and new strategic direction. Lead organic and acquisitional international growth in a well-backed business embarking on transformation. Join a high-margin, profitable business with strong EBITDA. Competitive executive compensation with long-term incentive potential. Ambitious, dynamic culture with an international reach. Application Process This appointment is being managed exclusively by Robert Walters on a retained basis. All third-party applications will be redirected through the retained search process. Formal applications can be made via the Robert Walters website. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the job Contract Type: Permanent Specialism: Accountancy & Finance Focus: CFO/Finance Director/Financial Controller Workplace Type: On-site Experience Level: Executive Location: Manchester
Feb 07, 2026
Full time
Overview Godel Technologies has partnered exclusively with Robert Walters to appoint a strategically minded Chief Financial Officer (CFO). This is an opportunity to join a profitable, scaling technology business in a pivotal executive role, working closely with the CEO and Board to shape long-term strategy, support international expansion, and maximise enterprise value. The role combines hands-on financial leadership with high-impact strategic responsibility, including potential M&A and plan execution. The Opportunity: As CFO, you will act as a trusted partner to the CEO and Board, ensuring Godel is operationally, financially, and structurally positioned to sustainably execute its growth plans. You will lead financial strategy across a multi-country organisation, embed scalable financial governance, and help articulate a compelling equity story for current and future stakeholders. This role would suit either an experienced CFO or a high-calibre Finance Director ready to step into their first CFO role. You'll have proven strategic experience in a high-growth, multi-site international software/technology business, M&A exposure, and confidence to be vocal around the Board table. Face to face international business partnering is encouraged and so there will be occasional international travel, largely across Europe. Key Responsibilities Strategic Leadership & Value Creation Partner with the CEO and Board to shape and execute Godel's long-term strategy, including organic growth and potential M&A. Lead long-range planning, scenario modelling, and value creation initiatives. Support potential strategic or financial transactions. Oversee development of robust KPIs, metrics, and performance reporting. Full ownership of financial leadership, including budgeting, forecasting, cash flow management, and capital allocation. Ensure accurate, timely financial reporting across all entities and jurisdictions. Lead statutory reporting, audits, and year-end processes. Design and continuously improve scalable financial controls, systems, and governance. International Growth & Scaling Oversee a finance operating model supporting multi-country, multi-currency operations. Ensure strong financial governance across international entities, including tax, transfer pricing, and intercompany structures. Partner with operational leaders to optimise margins, delivery efficiency, and global commercial performance. Support international pricing strategy and client-level profitability analysis. Ensure compliance with statutory, regulatory, and tax requirements across all operating regions. Manage relationships with auditors, banks, investors, and external advisors. Identify and mitigate financial, operational, and transaction-related risks. Leadership & Team Development Lead, develop, and inspire team members. Foster strong cross-functional collaboration across the organisation. You as the Successful individual Proven CFO experience, or Finance Director ready to step up into a first number 1 role. A background in a technology, software, or digital services business preferred. Demonstrable experience supporting M&A and/or related transactions. Track record of scaling organisations internationally with strong financial discipline. Experience working with Boards, investors, or private equity stakeholders. Knowledge of international finance, tax, and regulatory frameworks. Commercially astute, resilient and Board table confidence. Why This Role & Godel Technologies? The opportunity to shape strategy in a scaling, international technology business experience exciting period of growth and new strategic direction. Lead organic and acquisitional international growth in a well-backed business embarking on transformation. Join a high-margin, profitable business with strong EBITDA. Competitive executive compensation with long-term incentive potential. Ambitious, dynamic culture with an international reach. Application Process This appointment is being managed exclusively by Robert Walters on a retained basis. All third-party applications will be redirected through the retained search process. Formal applications can be made via the Robert Walters website. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the job Contract Type: Permanent Specialism: Accountancy & Finance Focus: CFO/Finance Director/Financial Controller Workplace Type: On-site Experience Level: Executive Location: Manchester
Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Feb 07, 2026
Full time
Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonised future and provides tailored AI powered, end to end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. We are welcoming an exceptional leader to amplify our consulting business in UK&I. As Head of Consulting, you will shape and execute our strategic vision, lead high impact transformation programmes, and cultivate trusted, long term client relationships across industries. You'll oversee a diverse team of consultants and partner with stakeholders to deliver innovative, data and AI driven sustainable solutions. Being part of the UK&I Leadership Team, this role operates with regular board engagement and a mandate to influence Atos' global consulting business. It translates UK&I market insights into global strategy, accelerating growth and reinforcing our position as a top tier consulting partner worldwide. Key Responsibilities Define and implement the consulting strategy for the UK&I market, aligned with global objectives. Lead the full P&L of the BU above £50 m and manage headcount accordingly. Promote offerings such as: Unlock the value of Data & AI Drive business transformation Maximise the potential of platforms and hyperscalers Drive business development, including pipeline growth, proposal leadership and client acquisition. Lead client engagements across our four core competency areas: Digital Process Automation & Excellence Digital Organisation Change Management Support the verticalisation of industries through strong industry expertise Lead client engagements across digital transformation, operational excellence and strategic advisory Manage and empower a high performing consulting team, fostering a culture of excellence and innovation. Champion an AI enabled consulting model to drive smarter insights and scalable solutions. Collaborate with cross functional teams to deliver integrated solutions across technology and business domains. Act as our spokesperson at industry forums, conferences and client events. Act as a recognised thought leader on the UK&I market, shaping insights and influencing strategic direction. Ideal Candidate We are looking for a transformation driven leader, combining creativity, flexibility and top tier consulting expertise with decisive decision making. We expect our new colleague to demonstrate exceptional communication, customer focus, stakeholder management, diplomacy in complex organisations and strong financial acumen-empowering growth, trust and the realisation of the company's vision. Deep industry expertise and network to facilitate consultative business growth. Deep understanding of market dynamics and client landscapes. Ability to anticipate trends and design growth strategies that deliver sustainable results. Strong track record in managing large scale transformation programmes and consulting P&L. Capability to actively shape and influence board decisions, driving strategic outcomes and long term value. Excellent communication, stakeholder management, board and team leadership skills. Entrepreneurial mindset with a passion for innovation and impact. Why Join Us? We offer a dynamic and inclusive environment where your ideas matter. You'll have the opportunity to shape the future of consulting in UK&I, work with top tier clients and lead a large team of talented professionals.
Feb 07, 2026
Full time
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonised future and provides tailored AI powered, end to end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. We are welcoming an exceptional leader to amplify our consulting business in UK&I. As Head of Consulting, you will shape and execute our strategic vision, lead high impact transformation programmes, and cultivate trusted, long term client relationships across industries. You'll oversee a diverse team of consultants and partner with stakeholders to deliver innovative, data and AI driven sustainable solutions. Being part of the UK&I Leadership Team, this role operates with regular board engagement and a mandate to influence Atos' global consulting business. It translates UK&I market insights into global strategy, accelerating growth and reinforcing our position as a top tier consulting partner worldwide. Key Responsibilities Define and implement the consulting strategy for the UK&I market, aligned with global objectives. Lead the full P&L of the BU above £50 m and manage headcount accordingly. Promote offerings such as: Unlock the value of Data & AI Drive business transformation Maximise the potential of platforms and hyperscalers Drive business development, including pipeline growth, proposal leadership and client acquisition. Lead client engagements across our four core competency areas: Digital Process Automation & Excellence Digital Organisation Change Management Support the verticalisation of industries through strong industry expertise Lead client engagements across digital transformation, operational excellence and strategic advisory Manage and empower a high performing consulting team, fostering a culture of excellence and innovation. Champion an AI enabled consulting model to drive smarter insights and scalable solutions. Collaborate with cross functional teams to deliver integrated solutions across technology and business domains. Act as our spokesperson at industry forums, conferences and client events. Act as a recognised thought leader on the UK&I market, shaping insights and influencing strategic direction. Ideal Candidate We are looking for a transformation driven leader, combining creativity, flexibility and top tier consulting expertise with decisive decision making. We expect our new colleague to demonstrate exceptional communication, customer focus, stakeholder management, diplomacy in complex organisations and strong financial acumen-empowering growth, trust and the realisation of the company's vision. Deep industry expertise and network to facilitate consultative business growth. Deep understanding of market dynamics and client landscapes. Ability to anticipate trends and design growth strategies that deliver sustainable results. Strong track record in managing large scale transformation programmes and consulting P&L. Capability to actively shape and influence board decisions, driving strategic outcomes and long term value. Excellent communication, stakeholder management, board and team leadership skills. Entrepreneurial mindset with a passion for innovation and impact. Why Join Us? We offer a dynamic and inclusive environment where your ideas matter. You'll have the opportunity to shape the future of consulting in UK&I, work with top tier clients and lead a large team of talented professionals.
Senior Graduate Recruitment Advisor Global law firm based in the heart of the city is hiring a new Senior Graduate Recruitment Advisor on a permanent basis. This is a newly created role and the successful candidate will be responsible for the day-to-day operation and execution of the London graduate recruitment programme. Excellent salary of up to £65,000 09:30-17:30 (Monday-Friday) + hybrid working (3 days in the office / 2 days WFH) Stunning City location Subsidised on-site restaurant and coffee bar Key Responsibilities of the Senior Graduate Recruitment Advisor: Supporting the Senior Legal Recruitment Manager in delivering all aspects of the firm's graduate recruitment programme. Planning and coordinating attraction and engagement activity, including campus engagement, careers fairs, events, and the creation and coordination of promotional materials and digital content. Running the Campus Ambassador programme end-to-end, including selection, training, ongoing coordination and performance tracking. Managing the recruitment process for Spring and Summer Vacation Schemes, from application review and shortlisting through assessment centres, interviews and offer management. Planning and delivering the firm's Spring and Summer Vacation Schemes, including onboarding, scheduling, seat allocations, logistics and the day-to-day running of each Scheme. Coordinating and administering the post-Vacation Scheme interview process for the annual Trainee Solicitor intake. Organising and delivering the firm's First Year Insight Day, including candidate selection and event execution. Skills & Requirements of the Senior Graduate Recruitment Advisor: A minimum of 4 years Graduate Recruitment experience within a law firm Strong organisational and project-management capability, with the ability to manage multiple concurrent processes Excellent interpersonal skills and the ability to build credibility with stakeholders at all levels
Feb 07, 2026
Full time
Senior Graduate Recruitment Advisor Global law firm based in the heart of the city is hiring a new Senior Graduate Recruitment Advisor on a permanent basis. This is a newly created role and the successful candidate will be responsible for the day-to-day operation and execution of the London graduate recruitment programme. Excellent salary of up to £65,000 09:30-17:30 (Monday-Friday) + hybrid working (3 days in the office / 2 days WFH) Stunning City location Subsidised on-site restaurant and coffee bar Key Responsibilities of the Senior Graduate Recruitment Advisor: Supporting the Senior Legal Recruitment Manager in delivering all aspects of the firm's graduate recruitment programme. Planning and coordinating attraction and engagement activity, including campus engagement, careers fairs, events, and the creation and coordination of promotional materials and digital content. Running the Campus Ambassador programme end-to-end, including selection, training, ongoing coordination and performance tracking. Managing the recruitment process for Spring and Summer Vacation Schemes, from application review and shortlisting through assessment centres, interviews and offer management. Planning and delivering the firm's Spring and Summer Vacation Schemes, including onboarding, scheduling, seat allocations, logistics and the day-to-day running of each Scheme. Coordinating and administering the post-Vacation Scheme interview process for the annual Trainee Solicitor intake. Organising and delivering the firm's First Year Insight Day, including candidate selection and event execution. Skills & Requirements of the Senior Graduate Recruitment Advisor: A minimum of 4 years Graduate Recruitment experience within a law firm Strong organisational and project-management capability, with the ability to manage multiple concurrent processes Excellent interpersonal skills and the ability to build credibility with stakeholders at all levels
Aftersales Customer Support Specialist Vacancy in Salisbury Salary: 25,110 basic salary with 6,500 annual bonus potential, paid monthly Hours: 37.5-hour week, Monday to Friday. Benefits: Enhanced annual leave, life assurance, full training provided, access to an online discounts platform for hundreds of retailers, and further career development, amongst others Our client, a large multi-branded car and motorcycle dealer group with over 10+ sites across South/Southwest England, is currently looking to recruit an Aftersales Customer Support Specialist for their contact centre situated in Salisbury. The role of Aftersales Customer Support Specialist is to deal with and process all incoming leads and queries relating to the service and repair of customers' vehicles, both via telephone, website and other digital formats. You will be expected to process and manage outbound marketing activity to existing customers and identify and respond to their needs, using exceptional customer service and communication skills. You will also be expected to upsell retention products through the use of professional sales techniques and to ensure the best experience for the customer. In order to be eligible, you will need to be able to demonstrate good customer service capabilities with a friendly and approachable manner, given that you shall often be the first point of contact for any customer interacting with our client's business. You will need to be IT literate, be a team player, capable of working towards targets/KPI's, have an attention to detail and be self-driven and reliable. Motor trade experience is non-essential for our client, but it would definitely help if you have an interest in anything automotive-oriented! What's in it for you? For your hard work as an Aftersales Customer Support Specialist, our client is offering: Starting salary around 25,110 per annum Performance-related bonus around 6,500 per annum Accredited training and career development. 22 days annual leave plus the 8 bank holidays and your birthday off. Workplace pension scheme. Various company benefits including staff purchase discounts, life assurance, long service/loyalty awards, and access to an online rewards/retailer discounts platform, amongst others. Fantastic career prospects with a dealer group operating for over 25 years across the South/Southwest England region. 37.5-hour week Monday to Friday. If you are interested in hearing more about this Aftersales Contact Centre Advisor job in the Salisbury area, please contact Hamish Lowrie at Perfect Placement Today. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
Feb 07, 2026
Full time
Aftersales Customer Support Specialist Vacancy in Salisbury Salary: 25,110 basic salary with 6,500 annual bonus potential, paid monthly Hours: 37.5-hour week, Monday to Friday. Benefits: Enhanced annual leave, life assurance, full training provided, access to an online discounts platform for hundreds of retailers, and further career development, amongst others Our client, a large multi-branded car and motorcycle dealer group with over 10+ sites across South/Southwest England, is currently looking to recruit an Aftersales Customer Support Specialist for their contact centre situated in Salisbury. The role of Aftersales Customer Support Specialist is to deal with and process all incoming leads and queries relating to the service and repair of customers' vehicles, both via telephone, website and other digital formats. You will be expected to process and manage outbound marketing activity to existing customers and identify and respond to their needs, using exceptional customer service and communication skills. You will also be expected to upsell retention products through the use of professional sales techniques and to ensure the best experience for the customer. In order to be eligible, you will need to be able to demonstrate good customer service capabilities with a friendly and approachable manner, given that you shall often be the first point of contact for any customer interacting with our client's business. You will need to be IT literate, be a team player, capable of working towards targets/KPI's, have an attention to detail and be self-driven and reliable. Motor trade experience is non-essential for our client, but it would definitely help if you have an interest in anything automotive-oriented! What's in it for you? For your hard work as an Aftersales Customer Support Specialist, our client is offering: Starting salary around 25,110 per annum Performance-related bonus around 6,500 per annum Accredited training and career development. 22 days annual leave plus the 8 bank holidays and your birthday off. Workplace pension scheme. Various company benefits including staff purchase discounts, life assurance, long service/loyalty awards, and access to an online rewards/retailer discounts platform, amongst others. Fantastic career prospects with a dealer group operating for over 25 years across the South/Southwest England region. 37.5-hour week Monday to Friday. If you are interested in hearing more about this Aftersales Contact Centre Advisor job in the Salisbury area, please contact Hamish Lowrie at Perfect Placement Today. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
Permanent Remote / London Oracle HCM Senior Manager Location: UK (Hybrid) Employment Type: Permanent The Opportunity A leading transformation and technology services organisation is expanding its Oracle HCM practice and is seeking an experienced Oracle HCM Senior Manager to play a key role in delivering large-scale, cloud-based HR transformations. This is a senior, high-visibility position combining client delivery leadership, strategic advisory, and business development, working with complex enterprise clients undergoing HR and operating-model transformation. The Role You will take ownership of end-to-end Oracle HCM programmes, acting as an Engagement Lead across delivery, client leadership, and practice growth. Key responsibilities include: Leading the delivery of high-quality Oracle HCM Cloud implementations across complex organisations Acting as a trusted advisor to senior stakeholders on HR transformation, operating models, self-service, digital HR, and service delivery Advising on HR process optimisation including Onboarding, Absence Management, Payroll, Offboarding, and employee lifecycle processes Providing functional and solution leadership across Oracle HCM modules Supporting business development activities, including bids, proposals, commercial discussions, and client presentations Contributing to the growth of the HR transformation practice through thought leadership, capability development, and knowledge sharing Advising on technical integrations with payroll, finance, benefits, and third-party platforms Overseeing data migration, data integrity, and deployment readiness Collaborating across cross-functional teams to maximise client value and solution adoption Coaching and mentoring managers and consultants, supporting succession and team development Leading by example, promoting a high-performance, inclusive, and collaborative culture Experience & Skills Required Proven experience leading Oracle HCM Cloud programmes from design through deployment Strong functional expertise across Oracle HCM modules Track record of delivering HR transformation initiatives and managing multi-disciplinary teams Deep understanding of core HR processes and operating models Excellent stakeholder management and executive-level communication skills Experience contributing to sales, bids, and commercial negotiations Exposure to additional HCM platforms such as Workday, ServiceNow HRSD, or SAP SuccessFactors (advantageous) Comfortable working in agile and waterfall delivery environments Strong analytical skills with the ability to simplify complex problems Experience producing delivery artefacts (requirements, functional designs, configurations, process flows, etc.) Ability to adapt delivery and leadership style to suit different clients and project contextsStrong collaboration skills and a consultative mindset Experience as a configuration lead and/or project manager on enterprise software deployments Commercially aware, highly motivated, and comfortable in a fast-paced environment Eligibility to obtain and maintain UK Security Clearance (SC) Qualifications Degree-educated or equivalent professional experience Oracle certifications (desirable) Workday or ServiceNow certifications (desirable) Why Apply? Senior leadership role within a growing Oracle HCM practice Exposure to large-scale, high-impact HR transformation programmes Clear progression, influence, and visibility at leadership level Flexible and hybrid working environment Opportunity to shape delivery standards, capability, and future growth
Feb 07, 2026
Full time
Permanent Remote / London Oracle HCM Senior Manager Location: UK (Hybrid) Employment Type: Permanent The Opportunity A leading transformation and technology services organisation is expanding its Oracle HCM practice and is seeking an experienced Oracle HCM Senior Manager to play a key role in delivering large-scale, cloud-based HR transformations. This is a senior, high-visibility position combining client delivery leadership, strategic advisory, and business development, working with complex enterprise clients undergoing HR and operating-model transformation. The Role You will take ownership of end-to-end Oracle HCM programmes, acting as an Engagement Lead across delivery, client leadership, and practice growth. Key responsibilities include: Leading the delivery of high-quality Oracle HCM Cloud implementations across complex organisations Acting as a trusted advisor to senior stakeholders on HR transformation, operating models, self-service, digital HR, and service delivery Advising on HR process optimisation including Onboarding, Absence Management, Payroll, Offboarding, and employee lifecycle processes Providing functional and solution leadership across Oracle HCM modules Supporting business development activities, including bids, proposals, commercial discussions, and client presentations Contributing to the growth of the HR transformation practice through thought leadership, capability development, and knowledge sharing Advising on technical integrations with payroll, finance, benefits, and third-party platforms Overseeing data migration, data integrity, and deployment readiness Collaborating across cross-functional teams to maximise client value and solution adoption Coaching and mentoring managers and consultants, supporting succession and team development Leading by example, promoting a high-performance, inclusive, and collaborative culture Experience & Skills Required Proven experience leading Oracle HCM Cloud programmes from design through deployment Strong functional expertise across Oracle HCM modules Track record of delivering HR transformation initiatives and managing multi-disciplinary teams Deep understanding of core HR processes and operating models Excellent stakeholder management and executive-level communication skills Experience contributing to sales, bids, and commercial negotiations Exposure to additional HCM platforms such as Workday, ServiceNow HRSD, or SAP SuccessFactors (advantageous) Comfortable working in agile and waterfall delivery environments Strong analytical skills with the ability to simplify complex problems Experience producing delivery artefacts (requirements, functional designs, configurations, process flows, etc.) Ability to adapt delivery and leadership style to suit different clients and project contextsStrong collaboration skills and a consultative mindset Experience as a configuration lead and/or project manager on enterprise software deployments Commercially aware, highly motivated, and comfortable in a fast-paced environment Eligibility to obtain and maintain UK Security Clearance (SC) Qualifications Degree-educated or equivalent professional experience Oracle certifications (desirable) Workday or ServiceNow certifications (desirable) Why Apply? Senior leadership role within a growing Oracle HCM practice Exposure to large-scale, high-impact HR transformation programmes Clear progression, influence, and visibility at leadership level Flexible and hybrid working environment Opportunity to shape delivery standards, capability, and future growth
Overview Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Commercialisation Director - Mastercard Move Overview Do you enjoy being part of a team that drives business growth by delivering strategic value, fostering deep partnerships, and enabling seamless adoption of innovative payment solutions? Are you passionate about cutting edge innovation in domestic and cross-border money movement? The Mastercard Move Commercialisation team is responsible for formulating and executing the Go to Market strategy and to successfully launch, scale, and optimize our domestic and cross border money movement solutions. The 'Commercialisation Director - Mastercard Move' will be responsible for accelerating the growth of B2B and Disbursement use cases through the Mastercard Move suite of products. This pivotal role will lead go-to-market efforts in close collaboration with Regional teams and Cross-functional partners to drive commercialisation, sales enablement, increase product adoption, and deliver revenue growth across key customer segments. The ideal candidate combines strategic vision, strong execution skills, and deep payments expertise to deliver impactful results. Responsibilities Develop and execute a commercialisation strategy for Mastercard Move solutions focused on Business and Government originated payment flows Lead go-to-market planning and execution, including value proposition development for use cases, identifying target segments and supporting Regional teams to define the GTM and growth strategy Drive revenue growth and adoption, through effective pipeline tracking, performance analysis, providing support to unblock / expedite sales opportunities and identifying growth opportunities in partnership with broader Mastercard teams, including CNPF and Services Sales enablement support by equipping regional teams with the tools, training, RFP support and other sales materials needed to effectively position Mastercard Move solutions and accelerate adoption. Drive thought leadership content and issuing of whitepapers to help support customer conversations Advisory support to Regions to ensure feasibility and viability of customer opportunities, support solutioning as required while having the ability to drive customer conversations as needed Collaborate with Marketing and Communications to develop compelling collaterals, deliver successful campaigns, streamline customer & market communications and develop thought leadership content that supports pipeline generation and customer engagement Partner with Product, Network, and Regional teams to identify market needs, influence product/ network roadmaps, and deliver innovative solutions that address customer pain points. Connect regional teams to maximise cross-regional learning and unlock untapped opportunities by testing whether local successes can be replicated/exported to other regions Monitor market trends and competitive landscape to refine our product positioning, help inform product strategy as well as support sales teams with relevant insights including battlecards, competition benchmarking information etc. to secure deals Collaborate with internal stakeholders such as Legal, MTS, Risk to ensure adherence to the agreed Compliance framework for these flows Requirements Deep expertise in payments, with strong knowledge of domestic and cross-border money movement for businesses and governments. Knowledge of MA Move product set would be an advantage Proven experience in commercialisation or go-to-market roles, ideally within financial services, fintech, or B2B payment solutions. Customer centric approach with excellent storytelling abilities, capable of articulating value propositions and developing robust collaterals & training materials Strategic thinker with strong execution skills, able to translate vision into actionable plans and deliver results in a fast-paced environment. Strong communication and influencing skills, with experience managing cross-functional teams and engaging senior stakeholders; highly collaborative mindset required Analytical and data-driven mindset, with the ability to provide actionable insights to drive growth Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Feb 06, 2026
Full time
Overview Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Commercialisation Director - Mastercard Move Overview Do you enjoy being part of a team that drives business growth by delivering strategic value, fostering deep partnerships, and enabling seamless adoption of innovative payment solutions? Are you passionate about cutting edge innovation in domestic and cross-border money movement? The Mastercard Move Commercialisation team is responsible for formulating and executing the Go to Market strategy and to successfully launch, scale, and optimize our domestic and cross border money movement solutions. The 'Commercialisation Director - Mastercard Move' will be responsible for accelerating the growth of B2B and Disbursement use cases through the Mastercard Move suite of products. This pivotal role will lead go-to-market efforts in close collaboration with Regional teams and Cross-functional partners to drive commercialisation, sales enablement, increase product adoption, and deliver revenue growth across key customer segments. The ideal candidate combines strategic vision, strong execution skills, and deep payments expertise to deliver impactful results. Responsibilities Develop and execute a commercialisation strategy for Mastercard Move solutions focused on Business and Government originated payment flows Lead go-to-market planning and execution, including value proposition development for use cases, identifying target segments and supporting Regional teams to define the GTM and growth strategy Drive revenue growth and adoption, through effective pipeline tracking, performance analysis, providing support to unblock / expedite sales opportunities and identifying growth opportunities in partnership with broader Mastercard teams, including CNPF and Services Sales enablement support by equipping regional teams with the tools, training, RFP support and other sales materials needed to effectively position Mastercard Move solutions and accelerate adoption. Drive thought leadership content and issuing of whitepapers to help support customer conversations Advisory support to Regions to ensure feasibility and viability of customer opportunities, support solutioning as required while having the ability to drive customer conversations as needed Collaborate with Marketing and Communications to develop compelling collaterals, deliver successful campaigns, streamline customer & market communications and develop thought leadership content that supports pipeline generation and customer engagement Partner with Product, Network, and Regional teams to identify market needs, influence product/ network roadmaps, and deliver innovative solutions that address customer pain points. Connect regional teams to maximise cross-regional learning and unlock untapped opportunities by testing whether local successes can be replicated/exported to other regions Monitor market trends and competitive landscape to refine our product positioning, help inform product strategy as well as support sales teams with relevant insights including battlecards, competition benchmarking information etc. to secure deals Collaborate with internal stakeholders such as Legal, MTS, Risk to ensure adherence to the agreed Compliance framework for these flows Requirements Deep expertise in payments, with strong knowledge of domestic and cross-border money movement for businesses and governments. Knowledge of MA Move product set would be an advantage Proven experience in commercialisation or go-to-market roles, ideally within financial services, fintech, or B2B payment solutions. Customer centric approach with excellent storytelling abilities, capable of articulating value propositions and developing robust collaterals & training materials Strategic thinker with strong execution skills, able to translate vision into actionable plans and deliver results in a fast-paced environment. Strong communication and influencing skills, with experience managing cross-functional teams and engaging senior stakeholders; highly collaborative mindset required Analytical and data-driven mindset, with the ability to provide actionable insights to drive growth Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
SCCM/Intune Consultant Akkodis are currently working in partnership with a market leading service provider to recruit an SCCM/INTUNE Consultant. The Role As the SCCM/INTUNE Consultant you will help global customers keep their End User environments secure, compliant, and performing at their best. Through regular Windows and Office Feature Release cycles, you will make sure every user enjoys a smooth, well-managed upgrade experience - backed by world-class processes, tools, and a truly collaborative global team. The Responsibilities * Act as the subject matter expert for Windows & Office Pro Plus Feature Releases * Analyse and communicate Feature Release changes to internal teams and customers * Translate new Microsoft changes into hardware and application impact assessments * Serve as the single point of contact for technical queries and escalations * Investigate deployment failures using SCCM and Intune * Own and resolve 3rd-line incidents via the Remedy queue * Implement remediation activities to enhance service performance * Present detailed Feature Release impact reports to Service Management and customers The Requirements * Confidently understand and interpret Microsoft's roadmap for Windows & Office * Communicate technical changes clearly to technical and non-technical audiences * Deliver high-quality advisory, consultancy, and presentations * Manage complex incidents and engage with multiple stakeholders * Work collaboratively across internal teams, customers, and third parties If you're passionate about modern workplace technologies, love solving complex problems, and want to shape digital transformation for global customers, we'd love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 06, 2026
Full time
SCCM/Intune Consultant Akkodis are currently working in partnership with a market leading service provider to recruit an SCCM/INTUNE Consultant. The Role As the SCCM/INTUNE Consultant you will help global customers keep their End User environments secure, compliant, and performing at their best. Through regular Windows and Office Feature Release cycles, you will make sure every user enjoys a smooth, well-managed upgrade experience - backed by world-class processes, tools, and a truly collaborative global team. The Responsibilities * Act as the subject matter expert for Windows & Office Pro Plus Feature Releases * Analyse and communicate Feature Release changes to internal teams and customers * Translate new Microsoft changes into hardware and application impact assessments * Serve as the single point of contact for technical queries and escalations * Investigate deployment failures using SCCM and Intune * Own and resolve 3rd-line incidents via the Remedy queue * Implement remediation activities to enhance service performance * Present detailed Feature Release impact reports to Service Management and customers The Requirements * Confidently understand and interpret Microsoft's roadmap for Windows & Office * Communicate technical changes clearly to technical and non-technical audiences * Deliver high-quality advisory, consultancy, and presentations * Manage complex incidents and engage with multiple stakeholders * Work collaboratively across internal teams, customers, and third parties If you're passionate about modern workplace technologies, love solving complex problems, and want to shape digital transformation for global customers, we'd love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Restart Employment Advisor Location: Thanet Salary: £25,200 per annum Vacancy Type: Permanent End Date: 26 Feb 2026 About The Role Do you want to help people step confidently into the world of work? We re looking for a driven and resilient Restart Employment Advisor to join our team in Margate, supporting learners, job seekers (including prison-based learners), and clients as they prepare for employment, apprenticeships, and sustainable careers. This is a fast-paced, people-focused role for someone who thrives on outcomes and making a real difference. What you ll do Coach and prepare learners and job seekers for employment, apprenticeships, and work experience Build strong relationships with colleagues, partners, and employers Deliver high-quality, end-to-end information, advice and guidance aligned to Matrix and Gatsby Standards Induct, assess, and onboard participants, identifying strengths, ambitions, and development needs Create and manage action plans (ILRs, PLPs, Digital PLPs) that drive progression Deliver engaging one-to-one and group coaching sessions Getting people job-ready Support CV writing, cover letters, and job/apprenticeship applications Coach learners in strengths-based recruitment and interview techniques Undertake job search activity using online platforms and tools Match learners to vacancies and work experience opportunities Arrange and prepare learners for interviews to a high standard Sustaining success Provide in-work support to help learners sustain employment or apprenticeships Track progression outcomes and respond to feedback from learners and employers Maintain accurate records using case and performance management systems Support job fairs, workshops, and employability events Who we re looking for Resilient, self-motivated and target-driven Ideally from a recruitment, employability, sales, coaching or advisory background Self-employment experience (or experience supporting self-employed individuals) is highly desirable Organised, proactive and confident managing a varied caseload Committed to safeguarding, compliance, and achieving KPIs If you re motivated by impact, thrive in a target-driven environment, and want to help people move forward, we d love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Feb 06, 2026
Full time
Restart Employment Advisor Location: Thanet Salary: £25,200 per annum Vacancy Type: Permanent End Date: 26 Feb 2026 About The Role Do you want to help people step confidently into the world of work? We re looking for a driven and resilient Restart Employment Advisor to join our team in Margate, supporting learners, job seekers (including prison-based learners), and clients as they prepare for employment, apprenticeships, and sustainable careers. This is a fast-paced, people-focused role for someone who thrives on outcomes and making a real difference. What you ll do Coach and prepare learners and job seekers for employment, apprenticeships, and work experience Build strong relationships with colleagues, partners, and employers Deliver high-quality, end-to-end information, advice and guidance aligned to Matrix and Gatsby Standards Induct, assess, and onboard participants, identifying strengths, ambitions, and development needs Create and manage action plans (ILRs, PLPs, Digital PLPs) that drive progression Deliver engaging one-to-one and group coaching sessions Getting people job-ready Support CV writing, cover letters, and job/apprenticeship applications Coach learners in strengths-based recruitment and interview techniques Undertake job search activity using online platforms and tools Match learners to vacancies and work experience opportunities Arrange and prepare learners for interviews to a high standard Sustaining success Provide in-work support to help learners sustain employment or apprenticeships Track progression outcomes and respond to feedback from learners and employers Maintain accurate records using case and performance management systems Support job fairs, workshops, and employability events Who we re looking for Resilient, self-motivated and target-driven Ideally from a recruitment, employability, sales, coaching or advisory background Self-employment experience (or experience supporting self-employed individuals) is highly desirable Organised, proactive and confident managing a varied caseload Committed to safeguarding, compliance, and achieving KPIs If you re motivated by impact, thrive in a target-driven environment, and want to help people move forward, we d love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# About JLL We are JLL. We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose The Energy Optimisation Manager will lead the coordination and delivery of the identified Energy Conservation Measures (ECMs) across our clients Global commercial real estate portfolio, working closely with the established Global Energy Data Management team. This position encompasses bespoke project development, group coordination and implementation, working across various client and supporting delivery teams. The Energy Optimisation Manager will take a lead role in reducing the energy consumption, costs, and carbon emissions across the organisation's sites and operations. This role combines technical analysis with strategic planning to identify efficiency opportunities, lead optimisation projects, and ensure compliance with relevant energy and environmental standards. As part of this team this professional may also be requested to undertake or assist with the delivery of technical energy and optimisation assessments across a wide range of building environments. The candidate should be able to perform these duties with limited oversight and competent knowledge of energy efficient operations of building mechanical and electrical systems, control systems, lighting systems, building envelopes, and other energy-related systems. This role will require a level of flexibility and travel both inside and outside the UK. What this job involves Key responsibilities include: The Energy Optimisation Manager's daily activities will encompass several critical areas of focus: • Business Case Development• Stakeholder Communication• Vendor Engagement and Management• Project Coordination and Planning and Delivery• M&V Tracking and ReportingTechnical Oversight: Review technical specifications and implementation plans, ensure compliance with energy efficiency standards, coordinate commissioning activities, and oversee quality assurance processes Expected Outcomes and Benefits The addition of an Energy Optimisation Manager will deliver substantial value to the client's energy efficiency program through enhanced project delivery capabilities and improved outcomes measurement. Immediate Outcomes include accelerated ECM implementation timelines, improved vendor performance and accountability, enhanced project visibility and reporting capabilities, and standardised business case development processes across regions.Medium-term Benefits encompass increased energy savings realisation rates, project implementation transparency through improved vendor management, enhanced data quality for M&V tracking, and stronger alignment between energy projects and corporate sustainability goals.Long-term Value Creation includes establishment of repeatable project delivery methodologies, development of preferred vendor networks and partnerships, creation of comprehensive project performance databases for future planning, and positioning the client as a leader in corporate energy management excellence.Collaboration with building staff (facility managers, engineers, technicians, service providers, landlord representatives) in identifying, scoping, and implementing energy efficiency improvements. Establishing a positive rapport with both JLL and client staff and management to ensure a prominent level of customer service. Every day is different, and in all these activities, we would encourage you to show your ingenuity. # Sound like you. To apply you need to be / have: Requirements - Essential Strong project management skills and an ability to prioritise and meet deadlines in a high pressure, deadline driven environments.Experience working with Commercial Real Estate (CRE) organisations, engaging with key stakeholder groups, e.g., Client contacts, facilities, operations and engineering teams, landlord and managing agents, and vendor supply chainRelevant degree is desirable and/or masters - e.g., Building Services, Mechanical, Electrical, Energy Management etc.Strong oral and written communication skills, with ability to interface seamlessly with all levels of management. Comfortable working in virtual environments with remote teams.Attention to detail and accuracy, in written, visual, and numeric work and proven project management skills.Takes initiative with limited directions and acts as a team player with ability to bring alternate points of view to the discussion and analysis.Strong analytical, organizational and time management skills.Ability to multi-task and effectively organize responsibilities with sound project management and leadership skills. Requirements - Desirable 5+ years of experience with energy auditing, commissioning, retro commissioning, energy management, performance contracting or energy engineering.Second/Multiple languages.Familiarity with sustainability related certification and benchmarking toolsAbility to travel both within the UK and throughout the EMEA region.Familiar with carbon accounting techniques. Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.Helps others - Builds relationships, actively collaborates, helps others succeed.Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.Business first - Focuses on customers and clients, business/financial acumen, JLL firstInspire - Inspire others, creates vision and strategy, energizes others. What you can expect from us You will join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how
Feb 06, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# About JLL We are JLL. We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose The Energy Optimisation Manager will lead the coordination and delivery of the identified Energy Conservation Measures (ECMs) across our clients Global commercial real estate portfolio, working closely with the established Global Energy Data Management team. This position encompasses bespoke project development, group coordination and implementation, working across various client and supporting delivery teams. The Energy Optimisation Manager will take a lead role in reducing the energy consumption, costs, and carbon emissions across the organisation's sites and operations. This role combines technical analysis with strategic planning to identify efficiency opportunities, lead optimisation projects, and ensure compliance with relevant energy and environmental standards. As part of this team this professional may also be requested to undertake or assist with the delivery of technical energy and optimisation assessments across a wide range of building environments. The candidate should be able to perform these duties with limited oversight and competent knowledge of energy efficient operations of building mechanical and electrical systems, control systems, lighting systems, building envelopes, and other energy-related systems. This role will require a level of flexibility and travel both inside and outside the UK. What this job involves Key responsibilities include: The Energy Optimisation Manager's daily activities will encompass several critical areas of focus: • Business Case Development• Stakeholder Communication• Vendor Engagement and Management• Project Coordination and Planning and Delivery• M&V Tracking and ReportingTechnical Oversight: Review technical specifications and implementation plans, ensure compliance with energy efficiency standards, coordinate commissioning activities, and oversee quality assurance processes Expected Outcomes and Benefits The addition of an Energy Optimisation Manager will deliver substantial value to the client's energy efficiency program through enhanced project delivery capabilities and improved outcomes measurement. Immediate Outcomes include accelerated ECM implementation timelines, improved vendor performance and accountability, enhanced project visibility and reporting capabilities, and standardised business case development processes across regions.Medium-term Benefits encompass increased energy savings realisation rates, project implementation transparency through improved vendor management, enhanced data quality for M&V tracking, and stronger alignment between energy projects and corporate sustainability goals.Long-term Value Creation includes establishment of repeatable project delivery methodologies, development of preferred vendor networks and partnerships, creation of comprehensive project performance databases for future planning, and positioning the client as a leader in corporate energy management excellence.Collaboration with building staff (facility managers, engineers, technicians, service providers, landlord representatives) in identifying, scoping, and implementing energy efficiency improvements. Establishing a positive rapport with both JLL and client staff and management to ensure a prominent level of customer service. Every day is different, and in all these activities, we would encourage you to show your ingenuity. # Sound like you. To apply you need to be / have: Requirements - Essential Strong project management skills and an ability to prioritise and meet deadlines in a high pressure, deadline driven environments.Experience working with Commercial Real Estate (CRE) organisations, engaging with key stakeholder groups, e.g., Client contacts, facilities, operations and engineering teams, landlord and managing agents, and vendor supply chainRelevant degree is desirable and/or masters - e.g., Building Services, Mechanical, Electrical, Energy Management etc.Strong oral and written communication skills, with ability to interface seamlessly with all levels of management. Comfortable working in virtual environments with remote teams.Attention to detail and accuracy, in written, visual, and numeric work and proven project management skills.Takes initiative with limited directions and acts as a team player with ability to bring alternate points of view to the discussion and analysis.Strong analytical, organizational and time management skills.Ability to multi-task and effectively organize responsibilities with sound project management and leadership skills. Requirements - Desirable 5+ years of experience with energy auditing, commissioning, retro commissioning, energy management, performance contracting or energy engineering.Second/Multiple languages.Familiarity with sustainability related certification and benchmarking toolsAbility to travel both within the UK and throughout the EMEA region.Familiar with carbon accounting techniques. Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.Helps others - Builds relationships, actively collaborates, helps others succeed.Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.Business first - Focuses on customers and clients, business/financial acumen, JLL firstInspire - Inspire others, creates vision and strategy, energizes others. What you can expect from us You will join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how
Project Management Technical Director / Project Director- PMCM CI&U Birmingham, West Midlands, United Kingdom Hertford, Hertfordshire, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Who We Are WSP is a global leader in engineering and professional services, delivering innovative solutions that shape communities and advance society. With over 75,000 employees worldwide, WSP combines technical excellence with a commitment to sustainability, diversity, and inclusion. Our award winning culture empowers professionals to tackle complex challenges and create a better future. What is PMCM Project, Commercial & Programme Management (PMCM) at WSP ensures successful project delivery through integrated management of scope, cost, schedule, and risk. Our team of over 400 professionals support clients from concept to completion, applying structured methodologies and digital tools to deliver resilient, efficient infrastructure. This team's current projects range from major highways, rail and light rail, urban infrastructure, civils, energy, flood, water, wind, carbon capture, nuclear, defence and large scale utilities projects. We are looking to strengthen our NEC ECC PM team in supporting all of these sectors with openings in project management at various levels across the UK. A little more about your role As a Project Director / Project Management Technical Director, you will play a pivotal leadership role within a rapidly growing Project Management, Programme Management and Construction Management (PMCM) business. You will provide strategic direction and oversight across major, complex programmes, while shaping, growing, and developing high performing project management teams across our sectors. You will be accountable for building organisational capability - setting standards, developing talent pipelines, and creating a strong culture of collaboration, performance, and professional excellence. Alongside senior project delivery accountability, you will act as a trusted adviser to clients, strengthening long term relationships, identifying growth opportunities, and expanding our project management and advisory offering, particularly in support of net zero and sustainability ambitions. Working closely with clients, senior stakeholders, and multidisciplinary leaders across project management, programme management, design, risk, PMO, cost and carbon management, planning, and information management, you will balance strategic leadership with hands on oversight of complex commissions. What we are looking for We are seeking a highly credible, values driven leader with a strong track record of building, leading, and scaling teams, combined with deep technical and commercial expertise. You will bring: Recognised project management qualifications (PMP, APM, PRINCE2 or equivalent) and extensive experience leading large scale, multidisciplinary infrastructure programmes, ideally across multiple sectors. Proven leadership at scale, including line management of senior project managers, team leaders and emerging talent, with demonstrable experience in coaching, mentoring, performance management, and developing future leaders. Exceptional stakeholder and client leadership skills, with the ability to operate at executive level, build trusted long term relationships, and position the business as a partner of choice. Strong commercial and business acumen, including responsibility for portfolio performance, cost and margin management, budget forecasting, and NEC3/4 ECC contract leadership (accreditation desirable), alongside experience overseeing change management and governance frameworks. Strategic resource and capability management expertise, including workforce planning, resource forecasting, and shaping organisational structures to support sustainable growth. The confidence and authority to set direction, challenge the status quo, and drive innovation, while consistently delivering high quality outcomes against demanding client and business KPIs. A clear commitment to professional development, sustainability, and positive impact within the civil infrastructure and construction sectors, alongside active contribution to WSP's wider strategic initiatives. A degree in a relevant technical discipline (civil engineering, project/construction management) or an equivalent combination of qualifications and significant relevant experience. Chartered status or a well advanced path to chartership, with current membership of relevant professional institutions (e.g. APM, MRICS, MCCIOB, MCIHT, CEng, MAPM, MICE) or equivalent experience, is highly desirable. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 79515 Posting Date 02/02/2026, 10:20 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Feb 06, 2026
Full time
Project Management Technical Director / Project Director- PMCM CI&U Birmingham, West Midlands, United Kingdom Hertford, Hertfordshire, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Who We Are WSP is a global leader in engineering and professional services, delivering innovative solutions that shape communities and advance society. With over 75,000 employees worldwide, WSP combines technical excellence with a commitment to sustainability, diversity, and inclusion. Our award winning culture empowers professionals to tackle complex challenges and create a better future. What is PMCM Project, Commercial & Programme Management (PMCM) at WSP ensures successful project delivery through integrated management of scope, cost, schedule, and risk. Our team of over 400 professionals support clients from concept to completion, applying structured methodologies and digital tools to deliver resilient, efficient infrastructure. This team's current projects range from major highways, rail and light rail, urban infrastructure, civils, energy, flood, water, wind, carbon capture, nuclear, defence and large scale utilities projects. We are looking to strengthen our NEC ECC PM team in supporting all of these sectors with openings in project management at various levels across the UK. A little more about your role As a Project Director / Project Management Technical Director, you will play a pivotal leadership role within a rapidly growing Project Management, Programme Management and Construction Management (PMCM) business. You will provide strategic direction and oversight across major, complex programmes, while shaping, growing, and developing high performing project management teams across our sectors. You will be accountable for building organisational capability - setting standards, developing talent pipelines, and creating a strong culture of collaboration, performance, and professional excellence. Alongside senior project delivery accountability, you will act as a trusted adviser to clients, strengthening long term relationships, identifying growth opportunities, and expanding our project management and advisory offering, particularly in support of net zero and sustainability ambitions. Working closely with clients, senior stakeholders, and multidisciplinary leaders across project management, programme management, design, risk, PMO, cost and carbon management, planning, and information management, you will balance strategic leadership with hands on oversight of complex commissions. What we are looking for We are seeking a highly credible, values driven leader with a strong track record of building, leading, and scaling teams, combined with deep technical and commercial expertise. You will bring: Recognised project management qualifications (PMP, APM, PRINCE2 or equivalent) and extensive experience leading large scale, multidisciplinary infrastructure programmes, ideally across multiple sectors. Proven leadership at scale, including line management of senior project managers, team leaders and emerging talent, with demonstrable experience in coaching, mentoring, performance management, and developing future leaders. Exceptional stakeholder and client leadership skills, with the ability to operate at executive level, build trusted long term relationships, and position the business as a partner of choice. Strong commercial and business acumen, including responsibility for portfolio performance, cost and margin management, budget forecasting, and NEC3/4 ECC contract leadership (accreditation desirable), alongside experience overseeing change management and governance frameworks. Strategic resource and capability management expertise, including workforce planning, resource forecasting, and shaping organisational structures to support sustainable growth. The confidence and authority to set direction, challenge the status quo, and drive innovation, while consistently delivering high quality outcomes against demanding client and business KPIs. A clear commitment to professional development, sustainability, and positive impact within the civil infrastructure and construction sectors, alongside active contribution to WSP's wider strategic initiatives. A degree in a relevant technical discipline (civil engineering, project/construction management) or an equivalent combination of qualifications and significant relevant experience. Chartered status or a well advanced path to chartership, with current membership of relevant professional institutions (e.g. APM, MRICS, MCCIOB, MCIHT, CEng, MAPM, MICE) or equivalent experience, is highly desirable. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 79515 Posting Date 02/02/2026, 10:20 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Welfare Officer (Maternity Cover) We are currently looking for a Welfare Officer to join OnCampusAston, Birmingham. The role will be on a full-time, Fixed term basis till 31 March 2027. The role is based at OnCampus Aston, Birmingham. Do you have strong administrative, customer service and IT skills with attention to detail and the ability to manage time and multiple projects? Are you able to work to strict deadlines and follow stringent protocols to ensure compliance with a variety of internal and external regulations, working closely with others who also share responsibility for quality and assurance within an organisation? Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. Key Responsibilities Welfare Act as a first point of contact for welfare concerns and referral point to provide students with welfare support, guidance, and information. Liaising with colleagues, partners and external organisations/individuals as required, in relation to more complex cases. Ensure case notes relating to student welfare issues are updated as necessary, including records in the student management system. Safeguarding responsibility, responsible for undergoing and updating training in this area. Working closely with the Centre management and Student Support and Academic teams to monitor attendance statistics and look for patterns of attendance which may highlight Welfare Issues, supporting the attendance policy where necessary. Where relevant, support and educate centre staff on welfare related topics. Ensure adequate support for U18 s is in place, working with the Centre management and Student Support Team, to adhere to all relevant policies and procedures. Student Support and Activities To play a key role in the coordination of induction and lead on enrolment of students at the start of term. To provide a focused and high level of customer service. Ensuring existing students are actively engaged in the OnCampus experience by leading on the organisation of social and cultural activities to enhance student experience ensuring opportunities are communicated to students on an ongoing basis. Liaise with Student Union and other University departments to promote and encourage social, cultural, sports activities and events to students ensuring they are aware of activities, for example via social media. Manage accommodation requests (if required), in cooperation with local University team, OnCampus Pre-arrival team and available private providers. Other Duties To respond to enquiries providing relevant information on OnCampus programmes and processes or redirecting queries to appropriate individuals or teams. Contributing to student handbooks, pre-arrival information, policies and procedures relating to matters of student support. To manage post-arrival service issues and liaise with central and centre staff as appropriate. Co-ordinating and creating responses to queries and complaints, according to CEG communication guidelines. Support quality assurance initiatives relating to customer care (e.g. testing, reporting, surveys). Support all members of the management, academic and student support team as required, e.g., working closely with other Student Support Officers and fulfilling compliance and attendance activities. To undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the business without altering the nature or level of responsibility involved. Person Specification Education - HND or equivalent experiential learning - UKCISA or other training related to visa rules and regulations (desirable) Experience - Experience of working in a customer-focussed environment - Experience of providing customer support - Experience of working with data - Experience of working with international students (desirable) - Experience of working in an admissions or visa advisory capacity (desirable) Skills - IT literate - Ability to plan workloads and meet deadlines - Ability to work unsupervised - Attention to detail - Ability to keep accurate records and to track information - Excellent interpersonal and communication skills verbal, written and electronic Behaviours - Good team-worker - Ability to work under pressure and meet deadlines whilst maintaining standards of service CEG Benefits Perkbox (includes hundreds of discounts) Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as a dedicated Mental Health Support Network. Discounted rates on master s degrees with CEG Digital Partner Universities (25% off) Employee Values At Cambridge Education Group we believe that in living our values every single day we Achieve More for everyone around us, and in so doing makes it a great place to work. Expert Each individual strives to demonstrate expertise in everything they do, from previous experiences or acquiring new, relevant skills and know-how. We are great at sharing our knowledge to help our students, fellow colleagues and partners Achieve More. Authentic Our actions are taken, and decisions made, in line with our vision and mission; we trust each individual to do the right thing and deliver what they say they will through genuine, open and honest dialogue. We bring our whole selves to work, maximising our diversity to Achieve More. Innovative We continually improve all aspects of what we do, being solution-focused to affect change on our path to Achieve More. All colleagues share their ideas, big and small, and are flexible to new practices, approaches and ways of working. Whether you work in one of ourOnCampus centres, Digital, iheed or Campus Services divisions, supporting one of our many partner universities or as part of one of our central service functions you will find a friendly, fast-paced and supportive work environment created by our diverse range of colleagues. CEG is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues to share this commitment. All successful candidates will undergo background checks in the required countries. Where roles have direct contact with children, including all OnCampus centre-based roles, this will include ID, qualification and reference checks, criminal record checks including an Enhanced Disclosure (or equivalent) in line with safeguarding requirements and our Safeguarding and Prevent Policy (including Children Protection). Any offer of employment is subject to all checks being satisfactory. The Company also expects all colleagues to share the Company s commitment to Equal Opportunities within the workplace. Welfare Officer application closing date 18/02/2026 Apply now.
Feb 06, 2026
Contractor
Welfare Officer (Maternity Cover) We are currently looking for a Welfare Officer to join OnCampusAston, Birmingham. The role will be on a full-time, Fixed term basis till 31 March 2027. The role is based at OnCampus Aston, Birmingham. Do you have strong administrative, customer service and IT skills with attention to detail and the ability to manage time and multiple projects? Are you able to work to strict deadlines and follow stringent protocols to ensure compliance with a variety of internal and external regulations, working closely with others who also share responsibility for quality and assurance within an organisation? Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. Key Responsibilities Welfare Act as a first point of contact for welfare concerns and referral point to provide students with welfare support, guidance, and information. Liaising with colleagues, partners and external organisations/individuals as required, in relation to more complex cases. Ensure case notes relating to student welfare issues are updated as necessary, including records in the student management system. Safeguarding responsibility, responsible for undergoing and updating training in this area. Working closely with the Centre management and Student Support and Academic teams to monitor attendance statistics and look for patterns of attendance which may highlight Welfare Issues, supporting the attendance policy where necessary. Where relevant, support and educate centre staff on welfare related topics. Ensure adequate support for U18 s is in place, working with the Centre management and Student Support Team, to adhere to all relevant policies and procedures. Student Support and Activities To play a key role in the coordination of induction and lead on enrolment of students at the start of term. To provide a focused and high level of customer service. Ensuring existing students are actively engaged in the OnCampus experience by leading on the organisation of social and cultural activities to enhance student experience ensuring opportunities are communicated to students on an ongoing basis. Liaise with Student Union and other University departments to promote and encourage social, cultural, sports activities and events to students ensuring they are aware of activities, for example via social media. Manage accommodation requests (if required), in cooperation with local University team, OnCampus Pre-arrival team and available private providers. Other Duties To respond to enquiries providing relevant information on OnCampus programmes and processes or redirecting queries to appropriate individuals or teams. Contributing to student handbooks, pre-arrival information, policies and procedures relating to matters of student support. To manage post-arrival service issues and liaise with central and centre staff as appropriate. Co-ordinating and creating responses to queries and complaints, according to CEG communication guidelines. Support quality assurance initiatives relating to customer care (e.g. testing, reporting, surveys). Support all members of the management, academic and student support team as required, e.g., working closely with other Student Support Officers and fulfilling compliance and attendance activities. To undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the business without altering the nature or level of responsibility involved. Person Specification Education - HND or equivalent experiential learning - UKCISA or other training related to visa rules and regulations (desirable) Experience - Experience of working in a customer-focussed environment - Experience of providing customer support - Experience of working with data - Experience of working with international students (desirable) - Experience of working in an admissions or visa advisory capacity (desirable) Skills - IT literate - Ability to plan workloads and meet deadlines - Ability to work unsupervised - Attention to detail - Ability to keep accurate records and to track information - Excellent interpersonal and communication skills verbal, written and electronic Behaviours - Good team-worker - Ability to work under pressure and meet deadlines whilst maintaining standards of service CEG Benefits Perkbox (includes hundreds of discounts) Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as a dedicated Mental Health Support Network. Discounted rates on master s degrees with CEG Digital Partner Universities (25% off) Employee Values At Cambridge Education Group we believe that in living our values every single day we Achieve More for everyone around us, and in so doing makes it a great place to work. Expert Each individual strives to demonstrate expertise in everything they do, from previous experiences or acquiring new, relevant skills and know-how. We are great at sharing our knowledge to help our students, fellow colleagues and partners Achieve More. Authentic Our actions are taken, and decisions made, in line with our vision and mission; we trust each individual to do the right thing and deliver what they say they will through genuine, open and honest dialogue. We bring our whole selves to work, maximising our diversity to Achieve More. Innovative We continually improve all aspects of what we do, being solution-focused to affect change on our path to Achieve More. All colleagues share their ideas, big and small, and are flexible to new practices, approaches and ways of working. Whether you work in one of ourOnCampus centres, Digital, iheed or Campus Services divisions, supporting one of our many partner universities or as part of one of our central service functions you will find a friendly, fast-paced and supportive work environment created by our diverse range of colleagues. CEG is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues to share this commitment. All successful candidates will undergo background checks in the required countries. Where roles have direct contact with children, including all OnCampus centre-based roles, this will include ID, qualification and reference checks, criminal record checks including an Enhanced Disclosure (or equivalent) in line with safeguarding requirements and our Safeguarding and Prevent Policy (including Children Protection). Any offer of employment is subject to all checks being satisfactory. The Company also expects all colleagues to share the Company s commitment to Equal Opportunities within the workplace. Welfare Officer application closing date 18/02/2026 Apply now.
Operations/Facilities/Centre Manager Stowmarket offering a unique opportunity with a competitive package Your new role Make a real impact. Shape a thriving business community. Lead a flagship innovation centre. I am delighted to be partnering with our client to recruit an inspiring Centre Manager for a state-of-the-art innovation centre in Stowmarket. This is a rare opportunity to take the helm of a high-profile, purpose-built space dedicated to business growth, innovation, skills development, and community impact. As Centre Manager, you will lead the commercial and operational success of the site, driving occupancy, shaping the tenant experience, and acting as the face of a vibrant business community. You will foster collaboration, champion innovation, and ensure the Centre plays an influential role in supporting local economic development. This is the ideal role for a dynamic, people-focused, commercially minded leader who thrives in a fast-paced, purpose-led environment. Create an Unmatched Customer & Community Experience: Deliver an outstanding level of service to tenants, visitors, partners, and stakeholders. Build a strong sense of community, nurturing relationships and cultivating a collaborative environment where businesses thrive. Drive Growth, Commercial Success & Innovation: Lead on sales, marketing, and occupancy strategies to meet and exceed commercial targets. Work closely with the Innovation Advisor to design and implement innovative skills programmes, workshops, and business support initiatives that add real value. Lead Operations, Facilities & Compliance: Oversee all daily operational activities, ensuring the site is safe, compliant, welcoming, and impeccably maintained. Act as facilities manager, taking ownership of contractor relationships, health and safety, building maintenance, and regulatory compliance. Be the Centre's Ambassador: Act as the primary point of contact for tenants-supporting their growth, negotiating leases, resolving issues, and ensuring a positive experience from move-in to renewal. Represent the Centre at events, meetings, and stakeholder engagements. Shape the Centre's Strategic Direction: Work collaboratively with key partners to develop new opportunities, strengthen partnerships, and increase the Centre's influence. Play a critical role in identifying new revenue streams, improving financial performance, and shaping future development plans. Lead Events, Marketing & Digital Engagement: Coordinate and deliver events, conferences, and workshops that raise the Centre's profile and attract new audiences. Develop effective marketing strategies, managing the Centre's digital presence and creating engaging content to showcase success stories and attract new businesses. What you'll need to succeed We are looking for a proactive, innovative leader who is: Commercially savvy and results-driven Passionate about business, innovation, and community impact A confident communicator and relationship builder Skilled in operational management and team leadership Excited to shape a thriving hub that drives local economic growth This role would suit someone who has worked for a start-up, or managed their own business To be successful in this role, you will either need a tech/AI background or a natural interest in tech/AI What you'll get in return This is more than a management role; it's a chance to directly influence local business success, champion innovation, and build a dynamic ecosystem where enterprises can grow and collaborate. You'll have the autonomy to shape the Centre's future and make a lasting impact on the region's economic development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 06, 2026
Full time
Operations/Facilities/Centre Manager Stowmarket offering a unique opportunity with a competitive package Your new role Make a real impact. Shape a thriving business community. Lead a flagship innovation centre. I am delighted to be partnering with our client to recruit an inspiring Centre Manager for a state-of-the-art innovation centre in Stowmarket. This is a rare opportunity to take the helm of a high-profile, purpose-built space dedicated to business growth, innovation, skills development, and community impact. As Centre Manager, you will lead the commercial and operational success of the site, driving occupancy, shaping the tenant experience, and acting as the face of a vibrant business community. You will foster collaboration, champion innovation, and ensure the Centre plays an influential role in supporting local economic development. This is the ideal role for a dynamic, people-focused, commercially minded leader who thrives in a fast-paced, purpose-led environment. Create an Unmatched Customer & Community Experience: Deliver an outstanding level of service to tenants, visitors, partners, and stakeholders. Build a strong sense of community, nurturing relationships and cultivating a collaborative environment where businesses thrive. Drive Growth, Commercial Success & Innovation: Lead on sales, marketing, and occupancy strategies to meet and exceed commercial targets. Work closely with the Innovation Advisor to design and implement innovative skills programmes, workshops, and business support initiatives that add real value. Lead Operations, Facilities & Compliance: Oversee all daily operational activities, ensuring the site is safe, compliant, welcoming, and impeccably maintained. Act as facilities manager, taking ownership of contractor relationships, health and safety, building maintenance, and regulatory compliance. Be the Centre's Ambassador: Act as the primary point of contact for tenants-supporting their growth, negotiating leases, resolving issues, and ensuring a positive experience from move-in to renewal. Represent the Centre at events, meetings, and stakeholder engagements. Shape the Centre's Strategic Direction: Work collaboratively with key partners to develop new opportunities, strengthen partnerships, and increase the Centre's influence. Play a critical role in identifying new revenue streams, improving financial performance, and shaping future development plans. Lead Events, Marketing & Digital Engagement: Coordinate and deliver events, conferences, and workshops that raise the Centre's profile and attract new audiences. Develop effective marketing strategies, managing the Centre's digital presence and creating engaging content to showcase success stories and attract new businesses. What you'll need to succeed We are looking for a proactive, innovative leader who is: Commercially savvy and results-driven Passionate about business, innovation, and community impact A confident communicator and relationship builder Skilled in operational management and team leadership Excited to shape a thriving hub that drives local economic growth This role would suit someone who has worked for a start-up, or managed their own business To be successful in this role, you will either need a tech/AI background or a natural interest in tech/AI What you'll get in return This is more than a management role; it's a chance to directly influence local business success, champion innovation, and build a dynamic ecosystem where enterprises can grow and collaborate. You'll have the autonomy to shape the Centre's future and make a lasting impact on the region's economic development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. Job Description Reporting to the Client Partner, as an Account Director at Jellyfish, you will guide client success, ensuring profitability, and encouraging a high-performance team culture. You will be a strategic advisor to clients, aligning Jellyfish's solutions with their goals while identifying opportunities for growth and progress. Additionally, you will mentor and support Senior Account Managers and Account Managers while also identifying opportunities and challenges with the VP or Client Partner ensuring operational excellence and cross-functional collaboration. Lead QBRs with the cross-functional teams and help complete client growth plans Improve client growth by achieving set targets and identifying expansion opportunities Stay ahead of industry trends and contribute to marketing and progress efforts Mentor and support Account Managers to foster a high-performing team Implement the best Client Management practices and financial reporting including client forecasts, invoicing, and budget reconciliation Strengthen client relationships through engagement in events, webinars, experience, and case studies Manage commercial targets, ensure client projects are resourced to deliver successful outcomes, and work with Client Management VPs to resolve any gaps Guide cross-team collaboration to provide integrated, client-centric solutions Implement foundational best practices such as conference reports, timeline management with Project Management roles and responsibilities to deliver client responses, proper internal check-ins Improve team resources to enhance client (and internal) team satisfaction and profitability Identify process improvements, flag issues to VP/Client Partner and Capability teams and resolve Guide client growth by achieving set targets and identifying expansion opportunities Qualifications 5+ years of experience in client management for brand/media clients Ability to strategically evaluate media plans and approaches Paid Media account experience is essential Experience building teams and scopes fit for client's purpose, and know how to optimize to improve profitability and outputs Experience with platforms like Google Analytics to analyse performance data, produce insights, and guide decision-making that optimizes client outcomes and maximizes Return on investment Experience managing client data in Salesforce or similar systems, ensuring accuracy and integrity Ability to anticipate client needs, identify opportunities, and drive results Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. Reward: You'll be eligible to join our discretionary annual bonus scheme. Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours. Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn. Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work. Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to .
Feb 06, 2026
Full time
At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. Job Description Reporting to the Client Partner, as an Account Director at Jellyfish, you will guide client success, ensuring profitability, and encouraging a high-performance team culture. You will be a strategic advisor to clients, aligning Jellyfish's solutions with their goals while identifying opportunities for growth and progress. Additionally, you will mentor and support Senior Account Managers and Account Managers while also identifying opportunities and challenges with the VP or Client Partner ensuring operational excellence and cross-functional collaboration. Lead QBRs with the cross-functional teams and help complete client growth plans Improve client growth by achieving set targets and identifying expansion opportunities Stay ahead of industry trends and contribute to marketing and progress efforts Mentor and support Account Managers to foster a high-performing team Implement the best Client Management practices and financial reporting including client forecasts, invoicing, and budget reconciliation Strengthen client relationships through engagement in events, webinars, experience, and case studies Manage commercial targets, ensure client projects are resourced to deliver successful outcomes, and work with Client Management VPs to resolve any gaps Guide cross-team collaboration to provide integrated, client-centric solutions Implement foundational best practices such as conference reports, timeline management with Project Management roles and responsibilities to deliver client responses, proper internal check-ins Improve team resources to enhance client (and internal) team satisfaction and profitability Identify process improvements, flag issues to VP/Client Partner and Capability teams and resolve Guide client growth by achieving set targets and identifying expansion opportunities Qualifications 5+ years of experience in client management for brand/media clients Ability to strategically evaluate media plans and approaches Paid Media account experience is essential Experience building teams and scopes fit for client's purpose, and know how to optimize to improve profitability and outputs Experience with platforms like Google Analytics to analyse performance data, produce insights, and guide decision-making that optimizes client outcomes and maximizes Return on investment Experience managing client data in Salesforce or similar systems, ensuring accuracy and integrity Ability to anticipate client needs, identify opportunities, and drive results Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. Reward: You'll be eligible to join our discretionary annual bonus scheme. Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours. Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn. Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work. Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to .
