Swiss German speaking Customer Service Advisor

Salary: £27,350 per annum (+ bonus)

Location: Remote, with 1 day per month in the office

Contract: Permanent, full-time

Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a Swiss German-Speaking Customer Service Advisor to join our client s team. This role is primarily remote, offering flexibility with just one day per month required in our client s office.

Responsibilities:

• Handle customer enquiries from Swiss German-speaking clients via phone, email, and live chat.
• Provide solutions to customer issues, ensuring satisfaction and timely resolution.
• Maintain customer records and accurately log interactions.
• Work collaboratively with team members and management to improve customer experiences.

What We re Looking For:

• Fluent in both written and spoken Swiss German.
• Strong communication and problem-solving skills.
• Prior experience in a customer service role is advantageous.
• Ability to work independently in a remote setting.

Shift Pattern:

(37.5 hours a week)

Monday, Tuesday, Wednesday, Friday, Saturday (11 00)

Benefits:

• Bonus
• Gym discount
• Life insurance
• Ability to work remote
• Company discount
• Eye tests
• Buy/sell 5 days of holiday a year
• Enhanced maternity/paternity pay

And many more!

If you're a customer-focused individual with fluent Swiss German language skills, we'd love to hear from you!

If interested, please apply or send your CV directly to .

Ich freue mich darauf, von Dir zu hören!