Job title: Application Support Associate Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role What you'll be doing: Provide application administration support, including user account creation, password resets, access changes, and audit-related tasks across multiple business-critical systems Manage service operations by triaging, assigning, and tracking incidents and service requests, working closely with resolver teams and escalating issues when required Monitor application performance and service health, produce regular reports, support change and release activities, and contribute to ongoing service improvements Work within a structured IT Service Management (ITSM) framework, collaborating with internal teams, vendors, and stakeholders to maintain stable applications and meet regulatory and compliance standards Maintain accurate and up-to-date documentation, including support guides, configuration records, and issue logs Your skills and experiences: Essential: Ability to provide technical, application, or operational support within an IT or business environment. Familiarity with ticketing systems (e.g., Jira, ServiceNow) and documentation tools (e.g., Confluence, SharePoint). Awareness of ITIL Concepts and ticket lifecycle management Desirable: Excellent stakeholder management skills, with the ability to communicate effectively with users, developers, and senior teams. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Application Support Team: Be part of a dynamic, close-knit team where your contribution truly makes an impact! This is an exciting opportunity to work with both internal and external stakeholders, including the Ministry of Defence and global partners, collaborating across time zones on high-profile projects. You'll receive full support, structured training, and access to professional qualifications to grow your skills and accelerate your career. With real opportunities for progression and the chance to shape meaningful outcomes, this role offers the perfect blend of challenge , development, and teamwork in a vibrant, supportive environment. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 23rd December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Dec 10, 2025
Full time
Job title: Application Support Associate Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role What you'll be doing: Provide application administration support, including user account creation, password resets, access changes, and audit-related tasks across multiple business-critical systems Manage service operations by triaging, assigning, and tracking incidents and service requests, working closely with resolver teams and escalating issues when required Monitor application performance and service health, produce regular reports, support change and release activities, and contribute to ongoing service improvements Work within a structured IT Service Management (ITSM) framework, collaborating with internal teams, vendors, and stakeholders to maintain stable applications and meet regulatory and compliance standards Maintain accurate and up-to-date documentation, including support guides, configuration records, and issue logs Your skills and experiences: Essential: Ability to provide technical, application, or operational support within an IT or business environment. Familiarity with ticketing systems (e.g., Jira, ServiceNow) and documentation tools (e.g., Confluence, SharePoint). Awareness of ITIL Concepts and ticket lifecycle management Desirable: Excellent stakeholder management skills, with the ability to communicate effectively with users, developers, and senior teams. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Application Support Team: Be part of a dynamic, close-knit team where your contribution truly makes an impact! This is an exciting opportunity to work with both internal and external stakeholders, including the Ministry of Defence and global partners, collaborating across time zones on high-profile projects. You'll receive full support, structured training, and access to professional qualifications to grow your skills and accelerate your career. With real opportunities for progression and the chance to shape meaningful outcomes, this role offers the perfect blend of challenge , development, and teamwork in a vibrant, supportive environment. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 23rd December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Role - SC Cleared ServiceNow Architect - Need to have live SC Clearance Location - 100% Remote Duration - Contract And perm Rate: £800 Per day - Inside of IR35 Required Skills Strong Service-Now expertise across: CSM , ITSM , ITOM Integrations , Mid Servers Domain Separation , Encryption Experience with environment configuration , feature development , and team leadership . Knowledge of upgrade planning and execution . Responsibilities Act as system owner , safeguarding the Service-Now environment. Handle BAU processes and development of new features/enhancements . Supervise and guide a varied team (Business Analysts, Developers, Administrators, Consultants). Prepare for and lead a major upgrade in the new year: Understand upgrade processes, testing, and automated test frameworks. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 10, 2025
Role - SC Cleared ServiceNow Architect - Need to have live SC Clearance Location - 100% Remote Duration - Contract And perm Rate: £800 Per day - Inside of IR35 Required Skills Strong Service-Now expertise across: CSM , ITSM , ITOM Integrations , Mid Servers Domain Separation , Encryption Experience with environment configuration , feature development , and team leadership . Knowledge of upgrade planning and execution . Responsibilities Act as system owner , safeguarding the Service-Now environment. Handle BAU processes and development of new features/enhancements . Supervise and guide a varied team (Business Analysts, Developers, Administrators, Consultants). Prepare for and lead a major upgrade in the new year: Understand upgrade processes, testing, and automated test frameworks. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Description: Key Responsibilities: Document existing support processes with precision and clarity. Develop and execute a comprehensive cross-training program for the L2 team to ensure seamless coverage in your absence. Actively participate in the transition of the business onto the ServiceNow platform. Establish and manage a robust support system for the business, ensuring all processes are built from scratch and tailored to meet business needs. Independently seek out necessary information and resources to effectively support and manage operations. Produce high-quality support documentation that is clear, concise, and easily understandable by various stakeholders. Required Skills and Qualifications: Strong expertise in C# .NET Support. Proficient in managing and troubleshooting IIS (Internet Information Services). Experience with MSSQL for database management and support. Familiarity with Pipelines for automation and process improvement. Knowledge of Dynatrace for application performance monitoring. Experience with Azure cloud services and infrastructure. Competence in React for Front End development and support. Demonstrated ability to work independently, showing initiative and the ability to solve complex problems. Exceptional written communication skills, with the ability to produce high-quality documentation.
Dec 10, 2025
Full time
Job Description: Key Responsibilities: Document existing support processes with precision and clarity. Develop and execute a comprehensive cross-training program for the L2 team to ensure seamless coverage in your absence. Actively participate in the transition of the business onto the ServiceNow platform. Establish and manage a robust support system for the business, ensuring all processes are built from scratch and tailored to meet business needs. Independently seek out necessary information and resources to effectively support and manage operations. Produce high-quality support documentation that is clear, concise, and easily understandable by various stakeholders. Required Skills and Qualifications: Strong expertise in C# .NET Support. Proficient in managing and troubleshooting IIS (Internet Information Services). Experience with MSSQL for database management and support. Familiarity with Pipelines for automation and process improvement. Knowledge of Dynatrace for application performance monitoring. Experience with Azure cloud services and infrastructure. Competence in React for Front End development and support. Demonstrated ability to work independently, showing initiative and the ability to solve complex problems. Exceptional written communication skills, with the ability to produce high-quality documentation.
ServiceNow Technical Architect Our client, a leading global supplier for IT services, requires ServiceNow Technical Architect to be based at their client's office in London, UK. This is a hybrid role - you can work remotely in the UK and attend the London office 1-2 days per week . This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Key Responsibilities Understand Solution for the implementation or Maintenance of ServiceNow platform Work with Architect and customers for the technical requirements, document them, play back and baseline Develop a design aligned with the Architecture (if applicable) and technical requirements Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements Perform Sprint activities (if agile) with the customer and the team: Develop User stories from the requirements Estimate effort, Work with the product sponsor to prioritize the user stores Do sprint planning Assign sprint activities to the team Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements Track and share the status of sprint/user stories with the Project Manager Identify and manage risks and challenges Ensure the quality deployment of the product as per the design Ensure the security, resilience of the components as per the design Key Requirements Essential Skills: Experience as a Technical Architect in ServiceNow Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture Solutions Understanding customer business requirements and converting them to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analysis and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation Should possess good knowledge in Agile/Scrum methodology Desirable Skills: Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts Excellent team management skills to manage the project team and members Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
Dec 10, 2025
Contractor
ServiceNow Technical Architect Our client, a leading global supplier for IT services, requires ServiceNow Technical Architect to be based at their client's office in London, UK. This is a hybrid role - you can work remotely in the UK and attend the London office 1-2 days per week . This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Key Responsibilities Understand Solution for the implementation or Maintenance of ServiceNow platform Work with Architect and customers for the technical requirements, document them, play back and baseline Develop a design aligned with the Architecture (if applicable) and technical requirements Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements Perform Sprint activities (if agile) with the customer and the team: Develop User stories from the requirements Estimate effort, Work with the product sponsor to prioritize the user stores Do sprint planning Assign sprint activities to the team Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements Track and share the status of sprint/user stories with the Project Manager Identify and manage risks and challenges Ensure the quality deployment of the product as per the design Ensure the security, resilience of the components as per the design Key Requirements Essential Skills: Experience as a Technical Architect in ServiceNow Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture Solutions Understanding customer business requirements and converting them to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analysis and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation Should possess good knowledge in Agile/Scrum methodology Desirable Skills: Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts Excellent team management skills to manage the project team and members Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
Currently in the market for a ServiceNow Developer on a contract basis, for a long-term mission with this customer: A Global player in the Banking and FinTech space, looking to bolster their ServiceNow practice, implementing a new feature. Working closely with key stakeholders in the business to gather requirements, and translate them to technical teams for execution. Contract: 12 months Start: January Industry: Finance / Banking Compliance: Inside IR35 Location: Fully Remote Please reach out with your CV if this is something of interest.
Dec 08, 2025
Contractor
Currently in the market for a ServiceNow Developer on a contract basis, for a long-term mission with this customer: A Global player in the Banking and FinTech space, looking to bolster their ServiceNow practice, implementing a new feature. Working closely with key stakeholders in the business to gather requirements, and translate them to technical teams for execution. Contract: 12 months Start: January Industry: Finance / Banking Compliance: Inside IR35 Location: Fully Remote Please reach out with your CV if this is something of interest.
Currently in the market for a ServiceNow Developer on a contract basis, for a long-term mission with this customer: A Global player in the Banking and FinTech space, looking to bolster their ServiceNow practice, implementing a new feature. Working closely with key stakeholders in the business to gather requirements, and translate them to technical teams for execution. Contract: 12 months Start: January Industry: Finance/Banking Compliance: Inside IR35 Location: Fully Remote Please reach out with your CV if this is something of interest.
Dec 08, 2025
Contractor
Currently in the market for a ServiceNow Developer on a contract basis, for a long-term mission with this customer: A Global player in the Banking and FinTech space, looking to bolster their ServiceNow practice, implementing a new feature. Working closely with key stakeholders in the business to gather requirements, and translate them to technical teams for execution. Contract: 12 months Start: January Industry: Finance/Banking Compliance: Inside IR35 Location: Fully Remote Please reach out with your CV if this is something of interest.
Job Title: Observability Developer / Engineer Location: Hybrid (UK, with travel as required) Employment Type: Full-time This role is with Morela please respond to (url removed) for further informaiton Do you want to be part of something special? Morela is proud to represent our exclusive client , a fast-growing start-up transforming Service Operations . Led by industry leaders with a proven track record of building and scaling successful businesses, this company is redefining how enterprises monitor, manage, and optimise IT operations. This is your chance to join a team shaping the future of observability and operational intelligence from the ground up. We are seeking a skilled Observability Developer to design, build, and optimise observability solutions that help enterprise clients gain actionable insights from their logs, metrics, traces, and events. In this role, you will reduce noise, improve reliability, and accelerate innovation by integrating monitoring platforms, ITSM tools, and AIOps engines while embedding observability best practices into delivery pipelines. Key Responsibilities: Design and implement observability pipelines across logs, metrics, events, and traces Build integrations and automation between monitoring/alerting platforms, ITSM tools, and AIOps engines Optimise alerting strategies to reduce noise and improve signal quality Develop dashboards, visualisations, and reports for technical and business stakeholders Deploy observability solutions in cloud and hybrid environments Contribute to observability strategy and best practices within the Service Operations Framework Collaborate with development, operations, and SRE teams to embed observability into the full delivery lifecycle Skills & Experience: Strong background in observability, monitoring, and event management Hands-on experience with platforms such as Dynatrace, Datadog, AppDynamics, Splunk, Prometheus, Grafana, New Relic, or Elastic Experience building integrations and automation using APIs, Python, Node.js, Go, or scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM / incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem-solving skills and ability to work in a fast-paced start-up or consulting environment Why Join: Work with our exclusive client , a high-growth start-up backed by proven Service Operations leaders Work on cutting-edge projects across multiple industries Shape both client outcomes and the company s frameworks and offerings Thrive in a collaborative culture where ideas are valued, careers grow quickly, and impact is immediate Sounds great right? Don't hesitate to apply today.
Dec 08, 2025
Full time
Job Title: Observability Developer / Engineer Location: Hybrid (UK, with travel as required) Employment Type: Full-time This role is with Morela please respond to (url removed) for further informaiton Do you want to be part of something special? Morela is proud to represent our exclusive client , a fast-growing start-up transforming Service Operations . Led by industry leaders with a proven track record of building and scaling successful businesses, this company is redefining how enterprises monitor, manage, and optimise IT operations. This is your chance to join a team shaping the future of observability and operational intelligence from the ground up. We are seeking a skilled Observability Developer to design, build, and optimise observability solutions that help enterprise clients gain actionable insights from their logs, metrics, traces, and events. In this role, you will reduce noise, improve reliability, and accelerate innovation by integrating monitoring platforms, ITSM tools, and AIOps engines while embedding observability best practices into delivery pipelines. Key Responsibilities: Design and implement observability pipelines across logs, metrics, events, and traces Build integrations and automation between monitoring/alerting platforms, ITSM tools, and AIOps engines Optimise alerting strategies to reduce noise and improve signal quality Develop dashboards, visualisations, and reports for technical and business stakeholders Deploy observability solutions in cloud and hybrid environments Contribute to observability strategy and best practices within the Service Operations Framework Collaborate with development, operations, and SRE teams to embed observability into the full delivery lifecycle Skills & Experience: Strong background in observability, monitoring, and event management Hands-on experience with platforms such as Dynatrace, Datadog, AppDynamics, Splunk, Prometheus, Grafana, New Relic, or Elastic Experience building integrations and automation using APIs, Python, Node.js, Go, or scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM / incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem-solving skills and ability to work in a fast-paced start-up or consulting environment Why Join: Work with our exclusive client , a high-growth start-up backed by proven Service Operations leaders Work on cutting-edge projects across multiple industries Shape both client outcomes and the company s frameworks and offerings Thrive in a collaborative culture where ideas are valued, careers grow quickly, and impact is immediate Sounds great right? Don't hesitate to apply today.
Job Title: Observability Developer/Engineer Location: Hybrid (UK, with travel as required) Employment Type: Full-time This role is with Morela please respond to (see below) for further informaiton Do you want to be part of something special? Morela is proud to represent our exclusive client , a fast-growing start-up transforming Service Operations . Led by industry leaders with a proven track record of building and scaling successful businesses, this company is redefining how enterprises monitor, manage, and optimise IT operations. This is your chance to join a team shaping the future of observability and operational intelligence from the ground up. We are seeking a skilled Observability Developer to design, build, and optimise observability solutions that help enterprise clients gain actionable insights from their logs, metrics, traces, and events. In this role, you will reduce noise, improve reliability, and accelerate innovation by integrating monitoring platforms, ITSM tools, and AIOps engines while embedding observability best practices into delivery pipelines. Key Responsibilities: Design and implement observability pipelines across logs, metrics, events, and traces Build integrations and automation between monitoring/alerting platforms, ITSM tools, and AIOps engines Optimise alerting strategies to reduce noise and improve signal quality Develop dashboards, visualisations, and reports for technical and business stakeholders Deploy observability solutions in cloud and hybrid environments Contribute to observability strategy and best practices within the Service Operations Framework Collaborate with development, operations, and SRE teams to embed observability into the full delivery life cycle Skills & Experience: Strong background in observability, monitoring, and event management Hands-on experience with platforms such as Dynatrace, Datadog, AppDynamics, Splunk, Prometheus, Grafana, New Relic, or Elastic Experience building integrations and automation using APIs, Python, Node.js, Go, or Scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem-solving skills and ability to work in a fast-paced start-up or consulting environment Why Join: Work with our exclusive client , a high-growth start-up backed by proven Service Operations leaders Work on cutting-edge projects across multiple industries Shape both client outcomes and the company's frameworks and offerings Thrive in a collaborative culture where ideas are valued, careers grow quickly, and impact is immediate Sounds great right? Don't hesitate to apply today.
Dec 08, 2025
Full time
Job Title: Observability Developer/Engineer Location: Hybrid (UK, with travel as required) Employment Type: Full-time This role is with Morela please respond to (see below) for further informaiton Do you want to be part of something special? Morela is proud to represent our exclusive client , a fast-growing start-up transforming Service Operations . Led by industry leaders with a proven track record of building and scaling successful businesses, this company is redefining how enterprises monitor, manage, and optimise IT operations. This is your chance to join a team shaping the future of observability and operational intelligence from the ground up. We are seeking a skilled Observability Developer to design, build, and optimise observability solutions that help enterprise clients gain actionable insights from their logs, metrics, traces, and events. In this role, you will reduce noise, improve reliability, and accelerate innovation by integrating monitoring platforms, ITSM tools, and AIOps engines while embedding observability best practices into delivery pipelines. Key Responsibilities: Design and implement observability pipelines across logs, metrics, events, and traces Build integrations and automation between monitoring/alerting platforms, ITSM tools, and AIOps engines Optimise alerting strategies to reduce noise and improve signal quality Develop dashboards, visualisations, and reports for technical and business stakeholders Deploy observability solutions in cloud and hybrid environments Contribute to observability strategy and best practices within the Service Operations Framework Collaborate with development, operations, and SRE teams to embed observability into the full delivery life cycle Skills & Experience: Strong background in observability, monitoring, and event management Hands-on experience with platforms such as Dynatrace, Datadog, AppDynamics, Splunk, Prometheus, Grafana, New Relic, or Elastic Experience building integrations and automation using APIs, Python, Node.js, Go, or Scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem-solving skills and ability to work in a fast-paced start-up or consulting environment Why Join: Work with our exclusive client , a high-growth start-up backed by proven Service Operations leaders Work on cutting-edge projects across multiple industries Shape both client outcomes and the company's frameworks and offerings Thrive in a collaborative culture where ideas are valued, careers grow quickly, and impact is immediate Sounds great right? Don't hesitate to apply today.
ServiceNow Technical Lead 6 Month Contract Newbury (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Technical Lead needed with TSOM implementation project experience. 6 Month Contract based in Newbury (Hybrid). A chance to work with a global IT Consultancy on a project for an Telecoms external client. Start ASAP in Nov/Dec 2025. Hybrid Working - 2-3 days/week working remotely + the rest of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + best practice. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems preferred. Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).
Dec 07, 2025
Contractor
ServiceNow Technical Lead 6 Month Contract Newbury (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Technical Lead needed with TSOM implementation project experience. 6 Month Contract based in Newbury (Hybrid). A chance to work with a global IT Consultancy on a project for an Telecoms external client. Start ASAP in Nov/Dec 2025. Hybrid Working - 2-3 days/week working remotely + the rest of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + best practice. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems preferred. Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).
ServiceNow Developer (FSM & CMS Focus) Hybrid-Working Southampton (x2-3 days onsite working) 6-month contract Market Rates Outside IR35 The Opportunity: We are currently looking for an experienced ServiceNow Developer to be responsible for building, enhancing and supporting applications across the platform, with a particular focus on FSM and Service Portal/CMS. You ll be heavily involved with shaping how the platform evolves and will be working closely with stakeholders to deliver scalable, user-friendly solutions. Skills and Experience: Proven experience as a ServiceNow Developer Hands-on experience with FSM and Service Portal/CMS Strong scripting skills (JavaScript, AngularJS, HTML, CSS) Experience creating custom widgets and UI components Solid understanding of ITSM processes and ITIL best practices Confident in engaging stakeholders and owning end-to-end delivery ServiceNow Certified System Administrator (highly desirable) Any of: CAD, CIS-ITSM, CIS-FSM, CIS-CSM, CIS-HRSD Role and Responsibilities: Develop, configure and support ServiceNow FSM modules (Work Orders, Scheduling, Dispatch, Mobile) Build and enhance Service Portal/CMS pages, widgets and catalogue items Design workflows, business rules, client/server-side scripts and automations Build integrations using REST/SOAP APIs, Integration Hub, or MID Server Ensure platform stability, manage upgrades and follow development best practices Collaborate with stakeholders to understand needs and translate them into effective technical solutions Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology?
Dec 06, 2025
Contractor
ServiceNow Developer (FSM & CMS Focus) Hybrid-Working Southampton (x2-3 days onsite working) 6-month contract Market Rates Outside IR35 The Opportunity: We are currently looking for an experienced ServiceNow Developer to be responsible for building, enhancing and supporting applications across the platform, with a particular focus on FSM and Service Portal/CMS. You ll be heavily involved with shaping how the platform evolves and will be working closely with stakeholders to deliver scalable, user-friendly solutions. Skills and Experience: Proven experience as a ServiceNow Developer Hands-on experience with FSM and Service Portal/CMS Strong scripting skills (JavaScript, AngularJS, HTML, CSS) Experience creating custom widgets and UI components Solid understanding of ITSM processes and ITIL best practices Confident in engaging stakeholders and owning end-to-end delivery ServiceNow Certified System Administrator (highly desirable) Any of: CAD, CIS-ITSM, CIS-FSM, CIS-CSM, CIS-HRSD Role and Responsibilities: Develop, configure and support ServiceNow FSM modules (Work Orders, Scheduling, Dispatch, Mobile) Build and enhance Service Portal/CMS pages, widgets and catalogue items Design workflows, business rules, client/server-side scripts and automations Build integrations using REST/SOAP APIs, Integration Hub, or MID Server Ensure platform stability, manage upgrades and follow development best practices Collaborate with stakeholders to understand needs and translate them into effective technical solutions Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology?
ServiceNow Developer 6 months initially Rremote Inside IR35 - Umbrella only The ideal candidate will be responsible for designing, developing, and implementing solutions that support enterprise portfolio management, demand management, project management, and resource planning within the ServiceNow platform. Key Responsibilities: Design and develop ServiceNow applications and modules, with a focus on SPM. Implement workflows, business rules, UI policies, and client scripts. Integrate ServiceNow with other enterprise systems as needed. Maintain and enhance existing SPM configurations and functionalities. Provide technical support and troubleshooting for SPM-related issues. Participate in Agile development processes including sprint planning, reviews, and retrospectives. Create and maintain documentation for configurations, customizations, and processes. Skills: Experience of SPM (Strategic Portfolio Management) implementation 5+ years experience developing on ServiceNow Experience of at least 1 implementation of SPM Experience with analysing and understanding complex, custom ServiceNow environments Experience running technical workshops, creating technical designs and recommending solutions aligned to ServiceNow best practice SPM implementation All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Dec 06, 2025
Contractor
ServiceNow Developer 6 months initially Rremote Inside IR35 - Umbrella only The ideal candidate will be responsible for designing, developing, and implementing solutions that support enterprise portfolio management, demand management, project management, and resource planning within the ServiceNow platform. Key Responsibilities: Design and develop ServiceNow applications and modules, with a focus on SPM. Implement workflows, business rules, UI policies, and client scripts. Integrate ServiceNow with other enterprise systems as needed. Maintain and enhance existing SPM configurations and functionalities. Provide technical support and troubleshooting for SPM-related issues. Participate in Agile development processes including sprint planning, reviews, and retrospectives. Create and maintain documentation for configurations, customizations, and processes. Skills: Experience of SPM (Strategic Portfolio Management) implementation 5+ years experience developing on ServiceNow Experience of at least 1 implementation of SPM Experience with analysing and understanding complex, custom ServiceNow environments Experience running technical workshops, creating technical designs and recommending solutions aligned to ServiceNow best practice SPM implementation All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Role Title: Automation Test Developer Duration: contract to run until 30/11/2026 Location: Sheffield, Hybrid 3 days per week onsite Rate: up to 383.03 p/d Umbrella inside IR35 Role purpose / summary This role is predominantly required to fulfil the role of Automation test engineer, with occasional manual testing where required Solid experience of at least 3 years in the use of automation tooling and framework creation especially with Java and SQL Excellent verbal and written communications skills and stakeholder engagement at all levels Able to develop and execute test plans, test cases, test data, test scenarios, and other testing related plans and documentation based on the requirements and technical specifications Plan, develop, execute, maintain and improve Automated Test Frameworks and Automated Test Scripts for Web and Database applications Proven experience in writing automated test scripts using JavaScript Experience of using automation tools such as Selenium web driver IO (WDIO) / Cucumber etc, Selenium for UI testing and RestAssured for API testing Jenkins pipeline creation and management for running automated tests, generating reports and notifying team about test results to streamline the CI/CD process. Web UI Testing Database comparison test experience Experience testing in cloud environments such as AWS, Azure, GCP, Ali Cloud Solid experience using JIRA and Xephyr tooling Accurately report and track testing related defects and issues, by writing or automating, effective and thorough bug reports, attend triage meetings and verify bug fixes Identify process and application issues and provide suggestions to improve Learn new technologies and adapt to them as needed Identify and deploy automation solutions based on changing project needs Strong manual test execution experience Identification and collating test entry and exit criteria Good experience of executing defined test plans including coordination, tracking and reporting Positive team player working as part of the overall test team, both manual and automated Test case review/QA for coverage and traceability to requirements/design Liaison with business areas/technical leads re SIT/OAT/UAT scenario definitions as required Analysis of design and other documents for testability Previous experience within Identity and Access Management- preferable Any exposure to SailPoint IdentityIQ, Identity warehousing, and working with protocols and formats for data ingestion such as SCIM, REST API, LDAP, OIDC and CSV Experience of testing graph database management systems (GDBMS) ServiceNow, AD, AWS, Azure integrations Testing functions and decision points As Code , such as Policy as code Experience of GitOps Repos API Testing, API Gateway testing, Batch ETL testing Proven ability to mentor other engineers within the team DevOps & CI/CD Integration - Ability to integrate automation tests into GitLab CI/CD pipelines and implement shift-left testing practices Pub Sub and MQ GCP (Cloud) testing approaches and methodology. SaaS Testing Skill set ideally including several of: Java, Cypher, Python, JavaScript, PHP, .NET, Go, SQL Server, MySQL API QMetry Test Rail BDD/TDD Jenkins Postman Insomnia" All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Dec 06, 2025
Contractor
Role Title: Automation Test Developer Duration: contract to run until 30/11/2026 Location: Sheffield, Hybrid 3 days per week onsite Rate: up to 383.03 p/d Umbrella inside IR35 Role purpose / summary This role is predominantly required to fulfil the role of Automation test engineer, with occasional manual testing where required Solid experience of at least 3 years in the use of automation tooling and framework creation especially with Java and SQL Excellent verbal and written communications skills and stakeholder engagement at all levels Able to develop and execute test plans, test cases, test data, test scenarios, and other testing related plans and documentation based on the requirements and technical specifications Plan, develop, execute, maintain and improve Automated Test Frameworks and Automated Test Scripts for Web and Database applications Proven experience in writing automated test scripts using JavaScript Experience of using automation tools such as Selenium web driver IO (WDIO) / Cucumber etc, Selenium for UI testing and RestAssured for API testing Jenkins pipeline creation and management for running automated tests, generating reports and notifying team about test results to streamline the CI/CD process. Web UI Testing Database comparison test experience Experience testing in cloud environments such as AWS, Azure, GCP, Ali Cloud Solid experience using JIRA and Xephyr tooling Accurately report and track testing related defects and issues, by writing or automating, effective and thorough bug reports, attend triage meetings and verify bug fixes Identify process and application issues and provide suggestions to improve Learn new technologies and adapt to them as needed Identify and deploy automation solutions based on changing project needs Strong manual test execution experience Identification and collating test entry and exit criteria Good experience of executing defined test plans including coordination, tracking and reporting Positive team player working as part of the overall test team, both manual and automated Test case review/QA for coverage and traceability to requirements/design Liaison with business areas/technical leads re SIT/OAT/UAT scenario definitions as required Analysis of design and other documents for testability Previous experience within Identity and Access Management- preferable Any exposure to SailPoint IdentityIQ, Identity warehousing, and working with protocols and formats for data ingestion such as SCIM, REST API, LDAP, OIDC and CSV Experience of testing graph database management systems (GDBMS) ServiceNow, AD, AWS, Azure integrations Testing functions and decision points As Code , such as Policy as code Experience of GitOps Repos API Testing, API Gateway testing, Batch ETL testing Proven ability to mentor other engineers within the team DevOps & CI/CD Integration - Ability to integrate automation tests into GitLab CI/CD pipelines and implement shift-left testing practices Pub Sub and MQ GCP (Cloud) testing approaches and methodology. SaaS Testing Skill set ideally including several of: Java, Cypher, Python, JavaScript, PHP, .NET, Go, SQL Server, MySQL API QMetry Test Rail BDD/TDD Jenkins Postman Insomnia" All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Role Title: Service Designer Duration: contract to run until 31/03/2026 Location: occasional to Bath/Corsham/London - once a month Rate: up to 460 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is mandatory . MOD SC is heavily desired, alternatively you can have active SC from another government agency. Role purpose / summary Service designer to play a crucial role in shaping the overall experience of the CPA service from start to finish. Map out the entire journey a user takes to complete a goal, ensuring a seamless experience across all touchpoints Conduct extensive research to understand user behaviours, needs, and pain points. Help in creating services that are user-centric and effective Work closely with various stakeholders, including snr product managers to ensure the service aligns with both user needs and business goals Contribute to the strategic planning of service delivery, ensuring that the service aligns with acoe's objectives oversee the implementation of service designs and continuously evaluate their effectiveness, making necessary adjustments based on user feedback and performance metrics This role will be working under the direction of the Product Manager and support is provided in terms of guidance and steer ACOE Background and Further Information The Automation Centre of Expertise (ACOE) is planning to launch an enterprise ServiceNow platform service to support complex process automation (CPA). The next phase is a pilot at OFFICIAL with a delivery partner (developing an application) but may (depending on demand and dependencies) also include a pilot at SECRET with another partner. The platform will include: Provisioning & environment automation; reuse component provisioning; DevOps pipeline (plus good practice); test automation reusable framework Common services: Incremental implementation of content and products for common platform services, common integrations, environment non-functionals, platform assurance/accreditation, monitoring & benefits automation, reusable common components, integration with ACOE reuse services Developer services: Incremental implementation of content and products for policy, governance, guardrails, path to live platform services, licencing, reusable components, integration into other front door processes. The services to be provided will also include: Policy, governance and guidance for the platform for the federated model of delivery in Defence Advice and guidance on automation and CPA architecture and technology selection Content to support benefits management and reuse services for the platform A communications campaign across Defence (including the Foundry and Defence Digital) to promote CPA awareness, provide examples, facts and figures and promote good practice Development of a CPA community and CPA skills Assessment of the pilot Assessment of demand for subsequent activities and production of a roadmap to support the demand Definition of a scorecard (for subsequent implementation) to provide analytics for the success of the platform as it scales Integration of CPA into the ACOE. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Dec 05, 2025
Contractor
Role Title: Service Designer Duration: contract to run until 31/03/2026 Location: occasional to Bath/Corsham/London - once a month Rate: up to 460 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is mandatory . MOD SC is heavily desired, alternatively you can have active SC from another government agency. Role purpose / summary Service designer to play a crucial role in shaping the overall experience of the CPA service from start to finish. Map out the entire journey a user takes to complete a goal, ensuring a seamless experience across all touchpoints Conduct extensive research to understand user behaviours, needs, and pain points. Help in creating services that are user-centric and effective Work closely with various stakeholders, including snr product managers to ensure the service aligns with both user needs and business goals Contribute to the strategic planning of service delivery, ensuring that the service aligns with acoe's objectives oversee the implementation of service designs and continuously evaluate their effectiveness, making necessary adjustments based on user feedback and performance metrics This role will be working under the direction of the Product Manager and support is provided in terms of guidance and steer ACOE Background and Further Information The Automation Centre of Expertise (ACOE) is planning to launch an enterprise ServiceNow platform service to support complex process automation (CPA). The next phase is a pilot at OFFICIAL with a delivery partner (developing an application) but may (depending on demand and dependencies) also include a pilot at SECRET with another partner. The platform will include: Provisioning & environment automation; reuse component provisioning; DevOps pipeline (plus good practice); test automation reusable framework Common services: Incremental implementation of content and products for common platform services, common integrations, environment non-functionals, platform assurance/accreditation, monitoring & benefits automation, reusable common components, integration with ACOE reuse services Developer services: Incremental implementation of content and products for policy, governance, guardrails, path to live platform services, licencing, reusable components, integration into other front door processes. The services to be provided will also include: Policy, governance and guidance for the platform for the federated model of delivery in Defence Advice and guidance on automation and CPA architecture and technology selection Content to support benefits management and reuse services for the platform A communications campaign across Defence (including the Foundry and Defence Digital) to promote CPA awareness, provide examples, facts and figures and promote good practice Development of a CPA community and CPA skills Assessment of the pilot Assessment of demand for subsequent activities and production of a roadmap to support the demand Definition of a scorecard (for subsequent implementation) to provide analytics for the success of the platform as it scales Integration of CPA into the ACOE. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes. What You'll Be Doing Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more. Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions. Be the technical go-to person for the team - helping guide consultants and developers during delivery. Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve. Make sure our designs follow best practices and deliver value - not just functionality. What You Bring Hands-on experience with ServiceNow HRSD - ideally across multiple modules. Solid understanding of ServiceNow architecture, integrations, and platform capabilities. Experience leading end-to-end implementations or solution design for enterprise clients. Great communication skills - you can talk tech with developers and strategy with business leaders. Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus. Eligible for security clearance / ILR
Dec 05, 2025
Full time
Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes. What You'll Be Doing Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more. Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions. Be the technical go-to person for the team - helping guide consultants and developers during delivery. Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve. Make sure our designs follow best practices and deliver value - not just functionality. What You Bring Hands-on experience with ServiceNow HRSD - ideally across multiple modules. Solid understanding of ServiceNow architecture, integrations, and platform capabilities. Experience leading end-to-end implementations or solution design for enterprise clients. Great communication skills - you can talk tech with developers and strategy with business leaders. Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus. Eligible for security clearance / ILR
Job Title: ServiceNow SecOps Developer Location: Remote (UK) Contract Type: Contract Overview: We are seeking experienced and hands-on ServiceNow SecOps Developers to join our team on a contract basis. This role is focused on the implementation and development of Security Incident Response (SIR) and Vulnerability Response (VR) modules within the ServiceNow platform. Key Responsibilities: Design, develop, and implement solutions using ServiceNow SecOps modules, specifically SIR and VR. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Configure and customize ServiceNow applications and services. Ensure best practices are followed in the development and deployment of SecOps solutions. Troubleshoot and resolve technical issues related to SecOps modules. Provide documentation and knowledge transfer as needed. Required Skills & Experience: Proven hands-on experience with ServiceNow SecOps modules, particularly Security Incident Response (SIR) and Vulnerability Response (VR) . Strong understanding of ServiceNow architecture and development practices. Experience in implementing and configuring SecOps workflows and integrations. Ability to work independently in a remote environment. Excellent communication and problem-solving skills. Preferred Qualifications: ServiceNow Certified Implementation Specialist - SIR ServiceNow Certified Implementation Specialist - VR
Dec 05, 2025
Contractor
Job Title: ServiceNow SecOps Developer Location: Remote (UK) Contract Type: Contract Overview: We are seeking experienced and hands-on ServiceNow SecOps Developers to join our team on a contract basis. This role is focused on the implementation and development of Security Incident Response (SIR) and Vulnerability Response (VR) modules within the ServiceNow platform. Key Responsibilities: Design, develop, and implement solutions using ServiceNow SecOps modules, specifically SIR and VR. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Configure and customize ServiceNow applications and services. Ensure best practices are followed in the development and deployment of SecOps solutions. Troubleshoot and resolve technical issues related to SecOps modules. Provide documentation and knowledge transfer as needed. Required Skills & Experience: Proven hands-on experience with ServiceNow SecOps modules, particularly Security Incident Response (SIR) and Vulnerability Response (VR) . Strong understanding of ServiceNow architecture and development practices. Experience in implementing and configuring SecOps workflows and integrations. Ability to work independently in a remote environment. Excellent communication and problem-solving skills. Preferred Qualifications: ServiceNow Certified Implementation Specialist - SIR ServiceNow Certified Implementation Specialist - VR
ServiceNow Developer / Technical Lead 6 Month Contract Newbury (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Developer / Technical Lead needed with TSOM development + implementation project experience. 6 Month Contract based in Newbury (Hybrid). A chance to work with a global IT Consultancy on a project for an Telecoms external client. Start ASAP in December 2025. Hybrid Working - 2-3 days/week working remotely + the rest of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM development + implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + best practice. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems preferred. Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).
Dec 04, 2025
Contractor
ServiceNow Developer / Technical Lead 6 Month Contract Newbury (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Developer / Technical Lead needed with TSOM development + implementation project experience. 6 Month Contract based in Newbury (Hybrid). A chance to work with a global IT Consultancy on a project for an Telecoms external client. Start ASAP in December 2025. Hybrid Working - 2-3 days/week working remotely + the rest of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM development + implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + best practice. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems preferred. Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).
ServiceNow Developer with experience in ITSM and workflow module is sought on a fully remote, outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer will have the following responsibilities: - Design / Develop ServiceNow Forms and Tables as well as Modules. - Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle. - Assist in developing systems integrations and process automation with External system REST APIs. - Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal). - Support the standup, configuration and implementation of ServiceNow's ITSM, ITOM, ITAM, and CSM modules. - Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow. - Assist with design, creation and cataloging of business process flows This role is available on a fully remote basis and is paying a day rate of between £250-£260 per day. ServiceNow Developer 12 month rolling contract Fully remote £230 - £240 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDB
Oct 08, 2025
Contractor
ServiceNow Developer with experience in ITSM and workflow module is sought on a fully remote, outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer will have the following responsibilities: - Design / Develop ServiceNow Forms and Tables as well as Modules. - Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle. - Assist in developing systems integrations and process automation with External system REST APIs. - Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal). - Support the standup, configuration and implementation of ServiceNow's ITSM, ITOM, ITAM, and CSM modules. - Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow. - Assist with design, creation and cataloging of business process flows This role is available on a fully remote basis and is paying a day rate of between £250-£260 per day. ServiceNow Developer 12 month rolling contract Fully remote £230 - £240 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDB
I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. Candidates MUST have recently worked in Central Government. You will be responsible for supporting the development of enterprise workflows and data-driven decisions. You must have experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions is also required. Experience of REST/SOAP API Integration: Building and consuming APIs for third-party integrations. Knowledge of ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor and Service Portal Development: Custom widgets, pages, and themes. You will be proficient in JavaScript: Core scripting language used in ServiceNow. Hands-on experience in ServiceNow development and administration and also experience in Agile/Scrum environments and using tools like Jira or Azure DevOps is essential. Please apply ASAP to discuss further.
Oct 07, 2025
Contractor
I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. Candidates MUST have recently worked in Central Government. You will be responsible for supporting the development of enterprise workflows and data-driven decisions. You must have experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions is also required. Experience of REST/SOAP API Integration: Building and consuming APIs for third-party integrations. Knowledge of ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor and Service Portal Development: Custom widgets, pages, and themes. You will be proficient in JavaScript: Core scripting language used in ServiceNow. Hands-on experience in ServiceNow development and administration and also experience in Agile/Scrum environments and using tools like Jira or Azure DevOps is essential. Please apply ASAP to discuss further.
Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle). Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner. Desirable Skills Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Oct 06, 2025
Contractor
Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle). Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner. Desirable Skills Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Oct 04, 2025
Full time
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
