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Advert Job Title: Head of IT Operations Location: Remote Salary: Up to £66000 Contract Type: Permanent - Full time Hours: 35 hours per week Reports to: DDaT Director About The Children's Society The Children's Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change. The Role We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children's Society's IT operations, ensuring reliable, secure, and cost-effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace. Key Responsibilities -Operational leadership and service reliability -Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services. -Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence. -ITSM / ITIL and Service Desk performance -Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs. -Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS). -Supplier, contract and change governance -Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management. -Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance. -Microsoft 365 tenant and digital workplace leadership -Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform. -Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection. -Azure operational ownership and cloud governance -Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services. -Security leadership and compliance -Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations. -Ensure policies and controls align with regulatory obligations (e.g., UK GDPR). -Financial ownership and cross-DDaT alignment -Hold budget responsibility for technology operations (OpEx/CapEx). -Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change). About You Technical & Professional -Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership. -Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments. -Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copilot and Power Platform; capability to translate features into value-led outcomes. -Hands-on experience managing resources on the Microsoft Azure platform; understanding of cloud governance and (desirable) Azure services such as Purview. -Information security principles, risk management, and regulatory obligations (e.g., UK GDPR); experience implementing network and application security controls. -Broad IT knowledge across infrastructure, networking, desktops, OS and security. -Microsoft licensing experience, including volume licensing models and administration. -Proven delivery/oversight of complex technology and infrastructure projects; ability to evidence measurable service improvements. Leadership & Communication -Strong stakeholder management and influencing skills, able to engage senior leaders and align services to organisational priorities. -People leadership: coaching, performance management and professional development; effective line management (including security leadership roles). -Excellent written and verbal communication skills; able to explain complex technical risk and trade-offs clearly to non-technical audiences. -Collaborative leadership style with a focus on standardisation, shared best practice, and continuous improvement through data-led management. Safeguarding The Children's Society is committed to safeguarding and protecting the children and young people that we work with. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. Closing Date The closing date for applications is Friday 13th February. Interviews will be held on a date to be confirmed.

We are partnered with a long-established, family-owned business with a diverse property portfolio, seeking its first Estate Manager. This newly created role offers the opportunity to work closely with the owners, in-house teams, and trusted external advisers to manage and enhance a varied portfolio including multi-site retail, hospitality, commercial, and residential assets. The role will be based in the NW London head office, with some travel required. What You'll Do: Oversee day-to-day estate management across retail, hospitality, commercial, and residential properties. Liaise with operations, maintenance, finance, and legal teams on property matters. Support lease renewals, rent reviews, and landlord/tenant issues in collaboration with external advisers. Assist with repairs, maintenance, refurbishments, and new-build projects. Review service charge budgets, reconciliations, and property cost forecasting. Identify asset management and value-add opportunities. Contribute to future acquisitions for candidates with interest. Maintain landlord relationships and ensure compliance. Prepare clear reports for the owners. What We're Looking For: RICS qualified, MRICS preferred however not essential with right commercial property experience. Strong commercial estate management experience. Knowledge of lease renewals, rent reviews, landlord/tenant matters and liaison with external consultants. Familiarity with repairs, maintenance, and construction processes. Excellent communication and relationship-building skills. Comfortable working in a family business/family office environment Desirable: Experience across residential, commercial, and multi-site retail sectors; interest in acquisitions; exposure to planning or development feasibility. What's on Offer: Competitive salary plus bonus. Long-term career opportunity in a respected family-owned business. Broad exposure across the property lifecycle with scope to grow into acquisitions and strategic development. Ready to take the next step? If you're looking for a hands-on role with variety, autonomy, and the chance to make a real impact in a growing family business, we'd love to hear from you. Apply today or reach out to Lucy Wynn on or for a confidential conversation. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

My client is looking for a senior level interim consultant to Support the Director to deliver a high-quality repairs and maintenance services. You will be accountable to ensure the housing stock is repaired and maintained to a good standard for its tenants and meets regulatory requirements and decent home standards. Client Details My client is one of the leading social housing providers in the Midlands providing over 30000 properties to the region. Description Lead and manage the property maintenance and repair operations effectively. Oversee the implementation of maintenance strategies and ensure compliance with regulations. Manage budgets and resources efficiently to meet organisational goals. Collaborate with internal teams and external stakeholders to achieve project objectives. Ensure high standards of safety and quality across all property-related activities. Provide strategic advice on property maintenance and repair initiatives. Monitor performance metrics and implement improvements where necessary. Report on progress and outcomes to senior management and relevant authorities. Profile A successful Interim Head of R&M should have: Proven experience in property management within the public sector. Strong leadership and decision-making skills. Comprehensive knowledge of property maintenance regulations and practices. Ability to manage budgets and allocate resources effectively. Excellent communication and collaboration abilities. Competence in analysing performance data and implementing improvements. Job Offer Competitive daily rate Interim position offering a chance to make a significant impact. Opportunity to work within a large organisation in the public sector. Agile working If you are ready to take on this rewarding Interim Head of R&M role in the public sector, we encourage you to apply today.

Head of Property Maintenance (Traditional Estate) Directorate: Northumberland Estates Post reports to Director of Land & Agriculture Location: Alnwick Hours of work: 35 per week Salary: Negotiable dependant on experience This role is to oversee the maintenance of the traditional estate rural property portfolio, heritage works, and commercial property portfolio as well as development project opportunities as required. Allocating resources effectively across the property portfolio, ensuring each property has the necessary budget for operation, maintenance, and legal compliance. Oversee capital expenditure budgets for property improvements, renovations, and new investment projects. Key Roles and Responsibilities Lead and manage all aspects of maintaining a portfolio of agricultural, residential, and commercial properties, ensuring their upkeep, safety, and compliance, while also optimising costs and maximising asset value. Develop and implement the agricultural, residential, and commercial property maintenance and development strategy, aligning with the organisation's overall goals. Develop and implement asset management strategies to maximize the value of the property portfolio. Conduct regular property valuations and assessments. Lead, develop and empower the property maintenance team to deliver efficiencies and new opportunities for the business. Identify opportunities for property upgrades and improvements. Work closely with the Land Agents to identify and evaluate potential property development projects. Manage the development process from inception to completion, ensuring projects are delivered on time and within budget. With developments, ensure facility design meets all regulatory requirements, building codes, and the client's specific needs. Ensuring the facility is functional, safe, and compliant before construction begins. Identify opportunities for growth and optimisation of the property portfolio. Develop and implement comprehensive maintenance plans and strategies for The Traditional Estate s property portfolio. Set and manage budgets for maintenance, repairs, and capital projects Identify and address potential maintenance issues proactively to prevent costly repairs and downtime. Ensure compliance with relevant building codes, safety regulations, and environmental standards. Negotiate contracts with vendors and contractors for maintenance and repair services. Monitor vendor performance and ensure quality of work and competitive pricing. Manage vendor relationships and ensure timely payment. Oversee all aspects of property maintenance, including preventative maintenance, repairs, and renovations. Respond to maintenance requests and emergencies promptly and efficiently. Maintain accurate records of maintenance activities and costs. Manage the maintenance budget and track expenses. Oversee the maintenance and updating of property management systems to ensure accurate and details property records are maintained for the property portfolio. Work closely with the wider property management team to ensure consistency is delivered throughout the business Prepare reports on maintenance costs and performance. Identify opportunities to reduce maintenance costs and improve efficiency. Communicate effectively with tenants, landlords, and other stakeholders. Collaborate with other departments to ensure smooth operations. Maintain a high level of professionalism and customer service. Provision of weekend Duty Manager cover on a rota basis. Operational involvement in the organisations Salvage Planning. H&S management of department staff. Skills and Qualifications: Extensive experience in commercial property management, property development, or asset management. Strong leadership, communication, and interpersonal skills. Ability to negotiate effectively with tenants, contractors, and other stakeholders. Strong understanding of financial principles and budgeting. Ability to analyse data and make informed decisions. Proficiency in relevant software and systems. In-depth knowledge of commercial and residential property regulations and best practices. To Apply If you feel you are a suitable candidate and would like to work for Northumberland Estates, please do not hesitate to apply.

Account Manager - 40000- 50000 + Bonus + Benefits Based in Epsom, Surrey Facility Management Consultancy is expanding their sales division and currently require an Account Manager to join an existing team helping to look after key customers as well as bringing on new clients. Specialising in the water sector, the successful Account Manager will demonstrate a full understanding of the water hygiene / legionella market with a high attention to detail and a proven track record of success. Reporting into the Operations Manager the role will be office based in the most part, but you will also be encouraged to meet your key clients whether face to face or virtually. Job summary for the Account Manager 3+ years working in the Water Hygiene / Legionella market as an Account Manager or similar position. Demonstrate a track record of managing a client portfolio upselling/cross selling and on-boarding new clients Working knowledge of ACOP L8 and industry guidelines related to legionella control Full driving license Excellent communication skills with an eye for detail In return the Account Manager will be provided with an excellent commission scheme and a full benefits package. For more information, please email Nick Lewis with an up-to-date version of your CV Similar Job Titles - Account Manager, Client Account Manager, Key Account Manager, Senior Account Manager, Strategic Account Manager, National Account Manager, Partner Manager, New Business Development Manager, Territory Sales Manager, Field Sales Executive Suitable Home Locations - Epsom, Ewell, Ashtead, Leatherhead, Sutton, Kingston upon Thames, Worcester Park, Cheam, Surbiton, New Malden, Cobham, Esher, Walton-on-Thames, Reigate, Redhill, Dorking, Chessington,

Are you ready to lead operations in a dynamic, prestigious setting? A leading company in the Technical sector is hiring a Head of Operations in Greater London, where you will ensure excellence and innovation in high-stakes environments. The Role As the Head of Operations, you ll: Lead a large team of 60-70 employees to ensure high operational standards. Conduct audits and oversee engineering projects in renowned locations. Engage with high-profile clients, enhancing service delivery at prestigious sites. Manage project timelines and quality assurance to deliver exceptional outcomes. You To be successful in the role of Head of Operations, you ll bring: Proven experience in public sector operations, particularly within high-profile contracts. Strong engineering background with practical application in operational leadership. Excellent communication skills to manage client relationships effectively. A track record of stable career progression, demonstrating commitment and reliability. What's in it for you? The company is proud of its solid reputation in the Technical sector, known for delivering exceptional service to prestigious clients. With a commitment to excellence, this role provides a unique opportunity to influence service delivery in iconic locations. This position comes with great financial rewards, including: A competitive salary ranging from £65,000 to £70,000 with additional performance-based bonuses. Provided onsite car, such as a Tesla, for convenient commuting. Mon-Fri working hours, ensuring a structured work-life balance. Apply Now! To apply for the position of Head of Operationss, click Apply Now and send your CV to Frankie Cook. Interviews are taking place now, and don t miss your chance to lead in a prestigious environment.

Senior Lettings Manager Location: Manchester (with travel to Sheffield & Lytham St Annes) Salary: 35,000 - 40,000 basic OTE 45,000 - 50,000 Hours: Monday to Friday, 9am - 5pm (No weekends!) Are you an experienced lettings professional with strong leadership skills and a passion for driving results? We're looking for a Senior Lettings Manager / Head of Lettings to lead operations across multiple branches and deliver exceptional service. The working hours for this position are Monday to Friday, 9am - 5pm - no weekends. About the Role As Head of Lettings, you'll oversee the lettings function across three locations (Manchester, Sheffield, and Lytham offices). You'll manage and develop a high-performing team, implement growth strategies, and ensure compliance with industry standards. This is a fantastic opportunity for a proactive, commercially minded individual to make a real impact. Key Responsibilities Lead and motivate the lettings team to achieve targets and deliver outstanding customer service. Drive business growth through effective client acquisition strategies. Conduct property valuations and client meetings. Monitor market trends and competitor activity to identify opportunities. Maintain accurate records and provide weekly reports to senior management. Support and train team members to foster continuous improvement. Skills & Experience Proven experience in a senior lettings management role (Head of Lettings or similar). Strong leadership and team development skills. In-depth knowledge of lettings legislation and best practices. Excellent communication and negotiation abilities. Commercial acumen with a target-driven mindset. Proficiency in CRM and lettings software. ARLA Propertymark Level 3 or 4 qualification (preferred). Full UK driving licence (essential). Why Apply? Competitive basic salary with attractive OTE. Opportunity to lead a growing lettings operation. Travel between vibrant office locations. Monday to Friday hours Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Administrator - Gateshead Employer - Housing and Property sector Working days: Monday to Friday - First 2 weeks working full time in the office, after 2 weeks it will be hybrid working. Working hours: 9am to 5PM Pay rate: 13.31 What You'll Do: As our Administrator, you will be the backbone of our office, ensuring everything runs smoothly and efficiently. Your responsibilities will include: Managing incoming correspondence and directing inquiries to the appropriate team members. Maintaining accurate records and data entry to support housing operations. Assisting in scheduling appointments and coordinating meetings. Preparing reports and presentations to support decision-making. Providing exceptional customer service to clients and stakeholders. Collaborating with team members to streamline processes and improve workflows. Desirable Skills and Experience Previous experience within a housing, local authority, or public sector environment Experience dealing with customers or residents Knowledge of housing management systems Who You Are: We're looking for someone who is not only skilled but also enthusiastic and ready to take on new challenges. The ideal candidate will possess: Strong organisational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent communication skills, both written and verbal. A proactive and positive attitude towards problem-solving. Experience in an administrative role, preferably within housing or a related field. Ready to Apply? Send your CV! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Head of Operations The Opportunity A growing specialty insurance business is seeking a Head of Operations to join the organisation at a key stage of its UK and international expansion. This is a hands-on leadership role within a lean, build-stage environment. The successful candidate will be responsible for putting structure, processes, and governance in place while remaining closely involved in the day-to-day running of the business. This role will suit someone who enjoys building rather than inheriting, and who is comfortable operating without a large team initially. Key Responsibilities Lead and develop the operational function across the business Design, implement, and improve operational processes and controls Ensure the business operates efficiently within a regulated insurance environment Work closely with senior stakeholders across underwriting, finance, compliance, and technology Oversee supplier, vendor, and outsourcing relationships Support contract management and operational governance frameworks Partner with technology leadership to improve systems, data, and operational infrastructure Contribute to business planning, budgeting, and growth initiatives Ensure operational readiness as the business scales in the UK and internationally About You Significant experience in an operational leadership role within insurance (MGA, broker, or carrier) Comfortable working in a small, growing organisation Able to balance strategic thinking with hands-on delivery Strong understanding of operating within a regulated environment Confident engaging with senior stakeholders and external parties Experience building or transforming operational functions is highly desirable Why Join? Opportunity to shape an operations function from the ground up Visible role with genuine influence on how the business operates Supportive, entrepreneurial leadership team Scope to build and grow a team over time Please apply below for further information.

Our client, a prestigious banking brand who has been situated in the UK for nearly 50 years, is seeking a new Credit Administration / Mortgage Administration individual. This excellent commercial banking brand has strong business lines into residential mortgages, BTL and commercial real estate lending. The bank is located in the City of London and would ideally see on you onsite 5 days per week. The role entails producing exemplary documentation based on in-house templates, collaborating with internal and external stakeholders/counterparties (Business, Credit, Remedial, Monitoring, Operations, Treasury, panel solicitors and valuers) as needed to ensure each stage is timely managed for a range of lending products which is chiefly made up of real estate loans but also includes a small amount of SME working capital and trade finance facilities. Pre-disbursement: Prepare in house term sheet, facility letter, addendum, etridge, borrower consent, lien on deposit authorisation in a timely manner following credit approval. Solicit fee quotes from valuers and solicitors on panel. Pro-actively follow up with business the return of signed term sheet, facility letter, addendum etc and the required commitment fee. Coordinate and instruct the appointment of solicitors and valuers as chosen by client. Review valuation report. Follow up with solicitors until the legal conveyancing is completed and required documentation are executed in order as per bank's prevailing requirement. Ensuring all Condition Presidents are satisfied.Oversee queries raised by panel solicitors and valuers, resolving issues and/or referring them to the Head of Credit Administration or, where relevant, the Head of Credit Approval, Head of Credit in accordance with delegated authorities. Keep Business updated on the progress. Disbursement: Review and assess Report on title and valuation report, identifying key risks, recommending possible mitigants. Carry out the disbursement processes and booking of loan limit and collateral in system. Liaison with solicitors, valuers, Business, Operations, Credit Approval, Monitoring and Remedial as appropriate. Post completion: Follow up with bank solicitors for full set of dated and signed pdf copies of credit documents. Follow up with bank solicitors for perfection of bank's executed charge documents and thereafter the return of full set of signed and dated original Follow up on any condition subsequent. Maintain proper filing system. Others : Timely maintenance of all data base used by the team. Update of data associated with business pipeline, limits and collateral (e.g. limit, review date, insurance, valuation, tenancy, solicitors and valuers etc). Deliver on service level agreements (SLAs) where applicable. Follow up on revaluation - Instructing Bank's valuers to conduct valuation reviews on properties that are to be revalued and reviewing all reports and raising issues with relevant RM's and Credit approval unit. Participate in any project involving credit administration and its improvement Contribute to UAT and any other adhoc assignments - If you're exploring opportunities like this or scaling your own team, simply google "Market Talent" to see how we support high-growth organisations across the UK.

Partner - Head of Highland Operations Inverness, Highlands Competitive Senior Package + Profit Share + Company Car + Private Healthcare + Enhanced Pension + Flexible Working + Excellent Benefits Are you a highly experienced Rural Chartered Surveyor / RICS Registered Valuer seeking a senior leadership role within a well-established and respected rural professional services firm? Do you have strong experience advising on upland and sporting estates, and want a position that combines strategic leadership with hands-on rural property work? A leading UK rural land and business advisory practice is seeking a Partner to lead and develop its Highland office, based near Inverness. The practice delivers a full suite of land and property services to private and institutional clients across rural Scotland and northern England, with expertise spanning estate and land management, valuations, forestry, farm and sporting management, natural capital and renewable energy advisory, GIS mapping, corporate land services, and specialist rural consultancy. The business combines deep heritage with modern technical capability, providing tailored solutions to landowners, estates, trusts and corporate clients while maintaining a highly personal service. The Role: Lead and grow the Highland office and its client base Deliver high-quality rural professional advice across a broad range of disciplines Undertake valuation work for a variety of purposes in accordance with RICS standards Act for private estates, landowners, trusts and institutional clients Advise on sporting estates, estate management and wider rural property interests Mentor and support colleagues within a collaborative and professional team Take strategic and operational responsibility for the Highland operation The Person: Chartered Surveyor (MRICS or FRICS) and RICS Registered Valuer Substantial experience in rural professional practice Ideally experienced with Highland, upland and sporting estates Confident working independently while providing leadership to others Strong commercial judgement and excellent client relationship skills Genuine interest in sporting estates, including deer forests, fisheries and associated rural assets Committed to developing a long-term senior role within the organisation Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nathan Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Head of Operations (Scale-up Insurance Co) - £100-120K + bonus - Hybrid 3 days in City HQ Our insurance client are in build stage and seek their first Head of Operations, a key member of the leadership team, to be responsible for overseeing and optimising all aspects of its global operations. This role ensures the seamless integration and buildout of business processes, digitisation and strategic initiatives to drive efficiency, scalability, and profitability across all markets. The ideal candidate will bring extensive senior leadership experience within the insurance industry (preferably MGA, carrier, or broker), with a proven track record of driving large-scale operational transformation and aligning people, processes, compliance, and technology on a global scale. Partnering with the CEO and senior leadership, the Head of Operations will develop and execute strategic plans for sustainable growth, champion operational excellence, and foster a culture of innovation and continuous improvement. The Head of Operations will also work with the CTO on building the technology infrastructure, including the data warehouse and other supportive services. Key Requirements/Skills/Expertise Bachelor's Degree or equivalent preferred (Business, Insurance, Finance, or related field). MBA or Advanced Degree or equivalent preferred (in Business, Finance, or Risk Management). CII or other relevant insurance certifications preferred. Significant progressive leadership experience within the insurance industry (MGA, carrier, or broker environment strongly preferred). Proven expertise in strategic planning and operational execution at a global scale. Demonstrated success managing budgets, business plans, and cross-border teams. Strong experience in vendor management, outsourcing agreements, and technology-driven operational improvements. In-depth knowledge of global legal, compliance, and regulatory frameworks (UK/EU/US experience desirable). Exceptional problem-solving, communication, and interpersonal skills. Track record of driving operational excellence and leading organisational change initiatives. Effective problem-solving skills to direct and shape an organisation's operations including managing budgets, business plans and employees. Solid understanding of staff management, industry specifics and business strategies. Demonstrated expertise in strategic planning and execution to drive business growth and profitability. Proven track record of driving operational excellence and leading large-scale organisation change initiatives. Experience in technology-driven operational improvements, including the integration of digital tools and automation to optimise processes. Exceptional communication and interpersonal skills with the ability to build strong relationships across all levels of the organisation. Location Based in the London office (3 days) with a WFH hybrid flexibility (2 days).

Head of Facilities Management Location: London (Hybrid) Sector: Property, Estates & Facilities Consultancy Level: Senior Leadership Salary: £100,000 - £120,000 plus bonus & benefits The Opportunity A leading property and estates consultancy is exploring the appointment of a Head of Facilities Management to support the continued growth and evolution of its FM advisory and operational services. This is a senior, influential role designed for an experienced FM professional who has operated within consultancy, managing agent, or professional services environments, and is comfortable balancing strategic leadership, client engagement, and service development. The role offers significant autonomy, visibility at board level, and the opportunity to shape FM delivery across a diverse, high-profile portfolio. Key Responsibilities Provide strategic leadership across FM services, ensuring best-in-class operational delivery and governance Act as a senior point of contact for key clients, supporting retention, growth, and service excellence Lead, mentor, and develop FM leadership teams across multiple contracts and portfolios Support the development of FM propositions, frameworks, and advisory services aligned to client needs Work closely with commercial and leadership teams on service expansion, bids, and client solutions Ensure compliance with statutory, regulatory, and ESG requirements across managed portfolios About You This opportunity will suit individuals who can demonstrate: Senior FM leadership experience within a consultancy, managing agent, or complex multi-client environment Strong commercial and client-facing capability, with the confidence to operate at C-suite and board level A strategic mindset combined with a practical understanding of FM operations and risk Experience leading large or dispersed teams, including senior managers A professional, credible approach aligned with advisory-led environments Chartered status (IWFM, RICS or equivalent) is desirable but not essential. Why This Role? High-impact leadership position with genuine influence Exposure to complex, blue-chip client portfolios Opportunity to shape FM strategy, service models, and long-term growth Flexible working culture with a London base Competitive senior-level package aligned to experience Interested in a Conversation? This role is at an exploratory stage, and the brief is intentionally broad to reflect the organisation's openness to engaging with high-calibre FM leaders from a range of consultancy and professional services backgrounds. If you are operating at Head of FM, FM Director, or Senior FM Consultant level, and would welcome a confidential discussion about market opportunities, leadership roles, or the future of FM within consultancy environments, I would be keen to speak.

Kisharon Langdon UK has an exciting opportunity for a Housing Officer to join the growing team in Colindale, London. Job Title: Tenancy and Maintenance Officer Location: Colindale, North West London, NW9 6TD Salary: £33,000 - £34,000 per annum Hours: 36 hours Closing date: 20/02/2026 Who We Are: Kisharon Langdon are a newly merged charity offering a wider breadth of services of enhanced quality, enabling us to better support people with learning disabilities and autism and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations. Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds. Housing Officer- The Role; The Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to properties within the supported living services in London. The Head of Estates & Facilities Management is based in London and will be accountable for all things related to Housing. The role will include providing a responsible front-line service to our members, tenancy and leasehold management, property inspections, tenancy verification checks and general community management. The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders. The post holder will be required to take responsibility for the delivery of property management services across the London portfolio, as well as contribute to the growth opportunities; therefore, the ability to drive is an essential part of this role. Housing Officer - Key Responsibilities; - Collaborate with managers, social workers, families, and stakeholders to facilitate the transition of individuals with learning disabilities into supported living, ensuring their housing needs are assessed and met - Offer support and advice on housing, rights, and entitlements for adults with learning disabilities and autism, aiming for secure and sustainable lodging - Manage and complete all London housing projects as per Operations Team requirements, maintaining a high profile through networking with key partners and promoting best practices and continuous improvement - Support work stream targets, uphold highest quality assessments, and ensure key performance indicators (e.g., voids, arrears, quality standards) are achieved - Handle London housing complaint resolution, with support from the Head of Housing & Facilities Management as needed Housing Officer About You: - Experience of working within a supported and/or social housing setting in an assets-based way - Good knowledge and understanding of housing options, welfare entitlements, and legal rights - Able to demonstrate a clear understanding of safeguarding requirements and procedures - Experience of small-scale project management - Full UK Driving license and ability to travel to other sites as required - Ability to plan and prioritise a busy workload and work independently - Ability to be able to prioritise activity to ensure effective management - Ability to work across services and recognise conflicting priorities Housing Officer - What we offer; - 21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service) - Pension scheme - (NatWest Cushion) - Blue light card - access to more than 15,000 discounts from large national & local retailers - Eyecare benefits via Vision Express - Long service recognition and reward & employer referral bonus - Season ticket loan and Bike2Work scheme - Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues - Development and career progression opportunities How to Apply: To submit your CV and short cover letter detailing your suitability for the Housing Officer role click "Apply now" link below. Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date. Early applications are therefore encouraged. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. We welcome applications from all individuals who have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at this time.

Join our fast-growing residential lettings and property management agency operating across Manchester, Birmingham, and London. We manage a high-volume portfolio and pride ourselves on strong standards, compliance, and a modern, professional approach to lettings. As the business continues to grow, we are now looking for an experienced Lettings Manager to take ownership of the day-to-day performance of our lettings team and play a key role in driving results. The Role As Lettings Manager, you will be responsible for the operational performance of the lettings department. This is a senior hands-on role, leading the team, improving conversion and occupancy, and ensuring a consistently high standard of service for landlords and tenants. You will work closely with the Head of Operations, Property Management, Marketing, and Accounts to ensure the lettings function runs efficiently and supports the wider business objectives. This role is ideal for a strong Lettings Manager who wants responsibility, autonomy, and the opportunity to progress as the business scales. What You'll Be Doing Team Leadership & Performance Managing, motivating, and developing the lettings team on a day-to-day basis Setting clear expectations around standards, activity, and results Supporting recruitment, onboarding, and training as the team grows Lettings Performance Driving occupancy, conversion rates, and rental income across the portfolio Monitoring void periods and taking proactive action to reduce them Tracking key KPIs and reporting performance trends to senior management Customer & Stakeholder Management Acting as the main escalation point for landlord and tenant queries within lettings Building strong working relationships with landlords, investors, and internal teams Ensuring smooth move-ins, renewals, and handovers in collaboration with Property Management Compliance & Process Ensuring all lettings activity is compliant with current legislation including Right to Rent, AML, and deposit protection Supporting the implementation of process improvements and system enhancements What We're Looking For Proven experience in a Lettings Manager role Strong understanding of residential lettings legislation and best practice Confident people manager who can lead by example Commercially minded, organised, and comfortable working in a fast-paced environment Strong communication and stakeholder management skills ARLA or equivalent qualification preferred but not essential Salary & Benefits £40,000 to £45,000 per annum depending on experience Performance-related commission 20 days annual leave plus bank holidays Company pension Ongoing professional development and progression opportunities Progression As we continue to grow, this role is expected to evolve. There is a clear opportunity for the right individual to progress into a Head of Lettings position over time, taking on broader strategic responsibility as the business scales. Why Join us? Join a growing, modern lettings business with high standards Take real ownership of a key department Work closely with senior leadership and influence how the business operates Clear progression as the portfolio and team expand Apply now to join a forward-thinking property company where performance, standards, and people matter. Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year Experience: Lettings management: 2 years (required)

Head of Retail (Patch - East Anglia, East Midlands, North London) Simon Acres Recruitment are looking for a Head of Retail who will take overall ownership for the performance, profitability, and operational delivery of our client s nationwide showroom portfolio. This senior leadership role is responsible for shaping the direction of the retail estate, setting the strategy, and ensuring showroom sales, customer experience, and brand presentation consistently support long-term business growth. Package Salary: £95,000 Bonus: Up to £15,000 (Capped) Company car Key responsibilities of the Head Of Retail; - End-to-end responsibility for the retail P&L across all showroom locations - Ownership of the retail strategy, including sales growth, market expansion, and operational improvement - Leadership of the senior retail management structure rather than individual store-level management - Senior commercial influence, with regular contribution at board level to wider business strategy Retail Strategy & Growth Develop and execute a long-term retail strategy aligned with our client s goals and market dynamics Set, manage, and deliver sales and profit targets across the entire retail estate Lead budgeting, forecasting, and capital investment planning, including new store openings and refurbishment projects. Analyse market conditions and competitor activity to support commercial decision-making and site acquisition opportunities Commercial Performance Establish clear KPIs for Store and Regional Management teams, ensuring accountability for results Review trading performance, addressing underperformance with structured improvement plans Drive revenue growth through informed decisions around pricing, promotions, stock mix, and conversion performance. Implement margin improvement and cost-control initiatives without compromising customer experience Retail Operations Ensure consistent operational standards, compliance, and best practice across all showroom locations Approve and manage major store changes, including openings, relocations, refurbishments, and closures Champion brand standards and visual merchandising to deliver a high-quality, consistent customer journey Lead the end-to-end process for new store launches, including recruitment and showroom fit-out Leadership & People Development Inspire, develop, and lead senior retail teams, building strong succession and leadership capability, creating a culture of performance, ownership, and collaboration across the retail function Oversee recruitment, development, and performance management for all retail roles Act as a visible senior leader, embedding company values and driving cultural and behavioural change Customer Experience & Brand Champion a customer-first mindset across all showrooms Use customer insight and feedback to shape continuous improvement initiatives Represent the brand as a senior ambassador internally and externally Knowledge & Experience Essential: Significant senior retail leadership experience, ideally operating at Head of Retail or Retail Director level, with demonstrable success in driving growth and transformation across a multi-site retail operation Full P&L accountability with a strong track record of delivering profitability Advanced commercial and financial capability, including management of large budgets Experience presenting to and influencing senior leadership or board-level stakeholders, and strong understanding of retail operations, merchandising, customer experience, and compliance Desirable: Background within furniture or home interiors retail Experience supporting digital change or omnichannel retail strategies Formal leadership or commercial strategy training Essential Attributes: Strategic and visionary, with the ability to translate plans into practical delivery. Commercially focused and driven by measurable results Credible, engaging leader able to influence at senior levels with excellent communication and stakeholder management skills Strong analytical and decision-making capability, and comfortable balancing long-term strategy with short-term commercial priorities Resilient, adaptable, and confident leading change in a fast-paced environment Simon Acres Recruitment is acting as an employment agency in relation to this vacancy.

Head of Property Maintenance (Traditional Estate) Directorate: Northumberland Estates Post reports to Director of Land & Agriculture Location: Alnwick Hours of work: 35 per week Salary: Negotiable dependant on experience This role is to oversee the maintenance of the traditional estate rural property portfolio, heritage works, and commercial property portfolio as well as development project opportunities as required. Allocating resources effectively across the property portfolio, ensuring each property has the necessary budget for operation, maintenance, and legal compliance. Oversee capital expenditure budgets for property improvements, renovations, and new investment projects. Key Roles and Responsibilities Lead and manage all aspects of maintaining a portfolio of agricultural, residential, and commercial properties, ensuring their upkeep, safety, and compliance, while also optimising costs and maximising asset value. Develop and implement the agricultural, residential, and commercial property maintenance and development strategy, aligning with the organisation's overall goals. Develop and implement asset management strategies to maximize the value of the property portfolio. Conduct regular property valuations and assessments. Lead, develop and empower the property maintenance team to deliver efficiencies and new opportunities for the business. Identify opportunities for property upgrades and improvements. Work closely with the Land Agents to identify and evaluate potential property development projects. Manage the development process from inception to completion, ensuring projects are delivered on time and within budget. With developments, ensure facility design meets all regulatory requirements, building codes, and the client's specific needs. Ensuring the facility is functional, safe, and compliant before construction begins. Identify opportunities for growth and optimisation of the property portfolio. Develop and implement comprehensive maintenance plans and strategies for The Traditional Estate's property portfolio. Set and manage budgets for maintenance, repairs, and capital projects Identify and address potential maintenance issues proactively to prevent costly repairs and downtime. Ensure compliance with relevant building codes, safety regulations, and environmental standards. Negotiate contracts with vendors and contractors for maintenance and repair services. Monitor vendor performance and ensure quality of work and competitive pricing. Manage vendor relationships and ensure timely payment. Oversee all aspects of property maintenance, including preventative maintenance, repairs, and renovations. Respond to maintenance requests and emergencies promptly and efficiently. Maintain accurate records of maintenance activities and costs. Manage the maintenance budget and track expenses. Oversee the maintenance and updating of property management systems to ensure accurate and details property records are maintained for the property portfolio. Work closely with the wider property management team to ensure consistency is delivered throughout the business Prepare reports on maintenance costs and performance. Identify opportunities to reduce maintenance costs and improve efficiency. Communicate effectively with tenants, landlords, and other stakeholders. Collaborate with other departments to ensure smooth operations. Maintain a high level of professionalism and customer service. Provision of weekend Duty Manager cover on a rota basis. Operational involvement in the organisations Salvage Planning. H&S management of department staff. Skills and Qualifications: Extensive experience in commercial property management, property development, or asset management. Strong leadership, communication, and interpersonal skills. Ability to negotiate effectively with tenants, contractors, and other stakeholders. Strong understanding of financial principles and budgeting. Ability to analyse data and make informed decisions. Proficiency in relevant software and systems. In-depth knowledge of commercial and residential property regulations and best practices. To Apply If you feel you are a suitable candidate and would like to work for Northumberland Estates, please do not hesitate to apply.

Senior Facilities Manager Location: Southampton (Fawley site) Salary: Up to £70,000 p.a + Car Allowance + Benefits An exciting opportunity has arisen for an experienced Senior Facilities Manager to lead facilities management operations at a large, high-profile industrial and corporate site in Southampton. This flagship location is undergoing significant transformation and expansion, requiring a strategic FM leader with strong operational, commercial, and stakeholder management expertise. This role offers the chance to take ownership of a complex, evolving site that is set to become a major UK headquarters by 2026, with growing scope, investment, and visibility. The Role As Senior Facilities Manager, you will have full responsibility for the delivery of integrated Facilities Management services across the site. You will lead day-to-day operations while driving strategic initiatives that enhance service delivery, operational efficiency, and long-term asset performance. You will act as the senior FM lead on site, working closely with client stakeholders and internal teams to ensure the FM function supports business objectives, capital projects, and future growth. Key Responsibilities Strategic Leadership & Client Engagement Act as the primary Facilities Management lead for the site, aligning FM delivery with client objectives Build strong relationships with senior stakeholders and act as a trusted advisor Identify and implement innovative FM and project solutions to improve performance and efficiency Operational Excellence & Project Delivery Oversee an expanding FM contract, projected to exceed £2m annually Manage high-value capital projects in excess of £30m, ensuring delivery to time, cost, and quality Ensure compliance with all statutory, regulatory, and H&S requirements Implement best-practice maintenance, repair, and upgrade processes Team Leadership & Development Lead, mentor, and develop on-site FM teams Manage recruitment, performance management, training, and succession planning Foster a culture of continuous improvement, collaboration, and high performance Financial & Risk Management Manage operational budgets, CAPEX planning, and variance reporting Identify and mitigate operational, financial, and health & safety risks Innovation & Continuous Improvement Drive efficiencies through technology, process improvement, and sustainability initiatives Position the site as a benchmark for FM excellence within the wider portfolio About You Degree qualified (preferred but not essential) with 5-8 years' experience in Facilities Management Professional FM qualification desirable Proven experience managing large, complex sites and high-value capital projects Strong leadership skills with the ability to influence senior stakeholders Commercially astute with excellent financial and project management capability Strong communicator with excellent client relationship-building skills Proficient in Microsoft Office and CAFM/FM systems Strategic mindset with a passion for innovation and service excellence Why Apply? Senior, highly visible role at a flagship UK site Significant investment, growth, and project exposure Opportunity to shape and lead FM transformation Competitive salary up to £70,000 + Car Allowance + Benefits Additional Information This role does not offer visa sponsorship Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates

Who we are: At Parcor we're more than just consultants with checklists. We're a team of Building Surveyors and Project Managers with more than 20 years expertise, experience and accreditations in Surveying, Building Safety and Domestic Retrofit. Our purpose is to create a safe and sustainable environment for everyone. People are at the core of what we do. We strive to consistently deliver the highest quality service to our clients through a culture of creativity, flexibility and innovation. We know that no one solution will suit everyone, which is why we continually adapt and assess our approach to ensure the right solution for each and every client. Job Purpose: Following a period of sustained growth over the last 5+ years, we require a Head of Operations to ensure our day-to-day activities run smoothly, effectively, and efficiently to meet business objectives and drive growth. The purpose of the role is to connect strategic planning with execution, optimising processes and resources across the organisation. We want to hear from candidates with a strong track record in similar roles. The successful candidate will have strong business and financial acumen, and knowledge of supply chain management, quality control, process optimisation methodologies and relevant softwares (EPR, data analytics and project management). Key Responsibilities: • Develop and implement operational strategies and long-term plans that align with our key business objectives. • Oversee, manage, and improve the day-to-day operations across various departments. • Manage and monitor operational budgets, analyse financial reports, and ensure cost effective resource allocation. • Lead, mentor, and motivate cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement. • Identify potential operational risks, develop mitigation strategies, and ensure all operations adhere to relevant laws, regulations, and quality standards. • Build and maintain strong relationships with internal project leads, external supply chain, and clients to ensure seamless operations and high customer satisfaction. • Establish, track, and report on KPIs to evaluate overall company performance and identify areas for improvement. Knowledge, Skills & Experience: • Significant proven experience in a senior operations role, with several years in a leadership position (Essential)

Head of Property Management Strategic Leadership Role Step Out of the Portfolio and Into Leadership Are you a Senior Property Manager or Associate Director ready to stop managing "blocks" and start managing people and strategy ? This is a rare opportunity to join a market-leading property brand and take the reins of a high-performing regional hub. You won't be bogged down by a personal portfolio; instead, you will be the architect of your team's success, driving innovation and elevating service standards across a prestigious local office. Why This Role is Different Pure Leadership: Your focus is on steering the ship-overseeing Team Leaders and Property Managers rather than day-to-day maintenance issues. Autonomy & Influence: You will manage office P&Ls, budgets, and growth strategies with the full backing of a structured, national brand. Career Projection: This isn't just a job; it's a pathway into senior operational management within a business that prioritizes internal promotion. Culture of Excellence: Enjoy a professional, modern office environment with a commitment to work-life balance through hybrid working. Your Mission As the Head of Property Management, you will be the heartbeat of the office. Your goal is to foster a culture of high performance and continuous improvement. Key Responsibilities: Empower & Develop: Mentor and lead a structured team through established Team Leaders, focusing on talent retention and HR excellence. Strategic Oversight: Ensure the highest levels of compliance (ARMA/RICS) while driving innovation in service delivery. Business Growth: Work alongside key stakeholders to identify new opportunities and ensure client satisfaction remains at the gold standard. Commercial Management: Take full ownership of office budgets, forecasting, and P&L performance. Who You Are We are looking for a visionary leader who is passionate about the property industry and even more passionate about developing people. Experienced: A proven track record in Property Management at a Senior or Associate Director level. Qualified: IRPM/RICS qualified (or equivalent). Leader: Someone who thrives on seeing their team succeed and grow. Commercially Sharp: You understand the "big picture" and have a keen interest in operations and business scaling. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.