Head Concierge / Head Ghillie Luxury Hospitality Scottish Highlands Are you passionate about delivering exceptional guest experiences and leading from the front? We're looking for an experienced and personable Head Concierge / Head Ghillie to lead our Concierge, Ghillie and Driver teams, ensuring every guest enjoys a truly memorable stay. This is a unique role that combines team leadership, guest experience management and hands-on hosting in one of Scotland's most beautiful locations. The Role You'll coordinate the day-to-day operation of the Concierge, Ghillie and Driver teams, oversee external country sports and activity providers, and ensure the seamless delivery of bespoke guest experiences. This is a hands-on position where you'll actively engage with guests, including: Leading 4x4 safaris through the Cairngorms. Hosting guided tours and local experiences. Organising and hosting small-scale guest events. Coordinating fishing, shooting and other country sports activities with external providers. Acting as a knowledgeable ambassador for the local area and hotel. About You We're looking for someone who: Has experience leading teams in hospitality, guest services or tourism environments. Delivers exceptional service with warmth, personality and attention to detail. Is highly organised, proactive and commercially aware. Enjoys hosting guests and creating memorable experiences. Possesses excellent communication and relationship-building skills. Has a genuine passion for the Scottish outdoors, culture and visitor experience. Holds a full UK driving licence (essential). Country sports experience is advantageous but not essential. We welcome candidates with a genuine interest in learning and immersing themselves in activities such as fishing, shooting and other traditional outdoor pursuits. Suitable Backgrounds We would be particularly interested in speaking with candidates from: Head Concierge / Senior Concierge Guest Relations Manager Guest Experience Manager Resort Activities Manager Luxury Lodge Manager Country House Hotel Manager Outdoor Pursuits or Adventure Tourism Manager Sporting Estate or Country Sports Coordinator Events & Experiences Manager Safari, Wildlife or Tour Operations Manager What's on Offer Competitive salary plus TRONC. 30 days holiday. Enhanced pension scheme. Complimentary meals whilst on shift. Health Cash Plan. Employee Assistance Programme. Exceptional career development and learning opportunities. Generous hotel, food, beverage and retail discounts. Annual complimentary overnight guest experience for you and a guest. Temporary staff accommodation available for an initial period if required. This is a rare opportunity to combine luxury hospitality leadership with the adventure and variety of Scotland's outdoor lifestyle, creating unforgettable experiences for guests from around the world.
Jun 20, 2026
Full time
Head Concierge / Head Ghillie Luxury Hospitality Scottish Highlands Are you passionate about delivering exceptional guest experiences and leading from the front? We're looking for an experienced and personable Head Concierge / Head Ghillie to lead our Concierge, Ghillie and Driver teams, ensuring every guest enjoys a truly memorable stay. This is a unique role that combines team leadership, guest experience management and hands-on hosting in one of Scotland's most beautiful locations. The Role You'll coordinate the day-to-day operation of the Concierge, Ghillie and Driver teams, oversee external country sports and activity providers, and ensure the seamless delivery of bespoke guest experiences. This is a hands-on position where you'll actively engage with guests, including: Leading 4x4 safaris through the Cairngorms. Hosting guided tours and local experiences. Organising and hosting small-scale guest events. Coordinating fishing, shooting and other country sports activities with external providers. Acting as a knowledgeable ambassador for the local area and hotel. About You We're looking for someone who: Has experience leading teams in hospitality, guest services or tourism environments. Delivers exceptional service with warmth, personality and attention to detail. Is highly organised, proactive and commercially aware. Enjoys hosting guests and creating memorable experiences. Possesses excellent communication and relationship-building skills. Has a genuine passion for the Scottish outdoors, culture and visitor experience. Holds a full UK driving licence (essential). Country sports experience is advantageous but not essential. We welcome candidates with a genuine interest in learning and immersing themselves in activities such as fishing, shooting and other traditional outdoor pursuits. Suitable Backgrounds We would be particularly interested in speaking with candidates from: Head Concierge / Senior Concierge Guest Relations Manager Guest Experience Manager Resort Activities Manager Luxury Lodge Manager Country House Hotel Manager Outdoor Pursuits or Adventure Tourism Manager Sporting Estate or Country Sports Coordinator Events & Experiences Manager Safari, Wildlife or Tour Operations Manager What's on Offer Competitive salary plus TRONC. 30 days holiday. Enhanced pension scheme. Complimentary meals whilst on shift. Health Cash Plan. Employee Assistance Programme. Exceptional career development and learning opportunities. Generous hotel, food, beverage and retail discounts. Annual complimentary overnight guest experience for you and a guest. Temporary staff accommodation available for an initial period if required. This is a rare opportunity to combine luxury hospitality leadership with the adventure and variety of Scotland's outdoor lifestyle, creating unforgettable experiences for guests from around the world.
Head of DevOps & Platform Engineering London (Hybrid) £90,000 - £110,000 No Sponsorship Available VIQU have partnered with a leading enterprise organisation undergoing significant investment in cloud, automation and platform engineering capabilities. As they continue to modernise their technology estate, they are seeking a Head of DevOps & Platform Engineering to lead the strategy, delivery and operational management of their DevOps and tooling function. This is a senior leadership role responsible for driving DevOps best practice, platform reliability, automation and cloud optimisation across a large-scale technology environment. You'll lead geographically distributed teams, oversee critical tooling platforms, and play a key role in the successful delivery of major technology programmes. The successful candidate will define and execute the DevOps and Platform Engineering roadmap, ensuring the organisation continues to evolve its cloud, automation and CI/CD capabilities while maintaining operational excellence across critical technology platforms. Key responsibilities: Define and deliver the DevOps and Platform Engineering strategy. Lead DevOps, Platform Engineering and Automation teams across the UK and offshore locations. Drive adoption of CI/CD best practices, Infrastructure as Code and automation-first principles. Oversee the availability, performance, security and scalability of cloud and tooling platforms. Support the successful delivery of major transformation programmes and cloud initiatives. Manage technology suppliers and strategic delivery partners. Own governance, service performance, risk management and compliance across the function. Manage budgets, resource planning and cloud cost optimisation activities. Core technologies: Microsoft Azure Terraform Jenkins GitLab CI/CD Infrastructure as Code (IaC) Platform Engineering DevOps Tooling & Automation Cloud Operations Requirements: Extensive experience leading DevOps, Platform Engineering, Cloud Engineering or Infrastructure teams within large enterprise environments. Deep understanding of Azure cloud technologies and cloud-native operating models. Proven experience delivering CI/CD, automation and Infrastructure as Code initiatives at scale. Experience leading geographically distributed teams and managing third-party suppliers. Strong stakeholder management skills with the ability to influence senior business and technology leaders. Experience supporting large-scale cloud transformation, modernisation or platform engineering programmes. Azure, Agile or ITIL certifications would be advantageous. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton on . Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
Jun 20, 2026
Full time
Head of DevOps & Platform Engineering London (Hybrid) £90,000 - £110,000 No Sponsorship Available VIQU have partnered with a leading enterprise organisation undergoing significant investment in cloud, automation and platform engineering capabilities. As they continue to modernise their technology estate, they are seeking a Head of DevOps & Platform Engineering to lead the strategy, delivery and operational management of their DevOps and tooling function. This is a senior leadership role responsible for driving DevOps best practice, platform reliability, automation and cloud optimisation across a large-scale technology environment. You'll lead geographically distributed teams, oversee critical tooling platforms, and play a key role in the successful delivery of major technology programmes. The successful candidate will define and execute the DevOps and Platform Engineering roadmap, ensuring the organisation continues to evolve its cloud, automation and CI/CD capabilities while maintaining operational excellence across critical technology platforms. Key responsibilities: Define and deliver the DevOps and Platform Engineering strategy. Lead DevOps, Platform Engineering and Automation teams across the UK and offshore locations. Drive adoption of CI/CD best practices, Infrastructure as Code and automation-first principles. Oversee the availability, performance, security and scalability of cloud and tooling platforms. Support the successful delivery of major transformation programmes and cloud initiatives. Manage technology suppliers and strategic delivery partners. Own governance, service performance, risk management and compliance across the function. Manage budgets, resource planning and cloud cost optimisation activities. Core technologies: Microsoft Azure Terraform Jenkins GitLab CI/CD Infrastructure as Code (IaC) Platform Engineering DevOps Tooling & Automation Cloud Operations Requirements: Extensive experience leading DevOps, Platform Engineering, Cloud Engineering or Infrastructure teams within large enterprise environments. Deep understanding of Azure cloud technologies and cloud-native operating models. Proven experience delivering CI/CD, automation and Infrastructure as Code initiatives at scale. Experience leading geographically distributed teams and managing third-party suppliers. Strong stakeholder management skills with the ability to influence senior business and technology leaders. Experience supporting large-scale cloud transformation, modernisation or platform engineering programmes. Azure, Agile or ITIL certifications would be advantageous. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton on . Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
We are seeking an experienced and forward-thinking Regional Building Services Manager to play a pivotal role in shaping and optimising building services across the UK. Reporting to the Regional Head of Operations, you will lead the strategic delivery of technical services across 23 campuses, ensuring a safe, compliant and high-performing environment that supports an exceptional educational experience This is a strategic leadership position combining technical expertise with regional oversight. You will act as the subject matter expert for building services, driving standards, performance, and long-term asset reliability. Key responsibilities Leading technical strategy and standards across mechanical, electrical and building systems Driving compliance, governance and inspection readiness Developing and implementing PPM, lifecycle and asset management frameworks Overseeing contractor performance and commercial arrangements Supporting and influencing premises managers across multiple sites Managing budgets, forecasting and capital planning Leading on sustainability, energy and carbon reduction initiatives About you Significant experience in Building Services / M&E / Facilities leadership A strong blend of technical credibility and strategic leadership Proven experience operating across multi-site or regional estates Confidence influencing senior stakeholders and driving change Experience in contract management, compliance, and performance frameworks We offer: A competitive salary, staff laptop, free breakfast and lunches and on-site free parking 25 days annual leave plus statutory bank holidays Workplace pension scheme and Staff Referral scheme Collaborate with fellow OSG educators across the UK and around the world. High-quality, technology-empowered learning environments. Strong career advancement opportunities. About OSG OneSchool Global is one of the world's largest, truly global schools, with over 8000 students, 120+ campuses and 2000 staff operating across 20 countries. Our innovative approach to education emphasises self-directed learning, where students take initiative and responsibility for their learning journey. In the UK, we have 23 campuses spanning across England, Wales, Scotland and Northern Ireland. The OneSchool Global Culture is based on strong values, and we have a supportive and dynamic team of educators and professional staff across the globe. If you have any questions regarding the role, please email our Talent Acquisition Partner OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment
Jun 19, 2026
Full time
We are seeking an experienced and forward-thinking Regional Building Services Manager to play a pivotal role in shaping and optimising building services across the UK. Reporting to the Regional Head of Operations, you will lead the strategic delivery of technical services across 23 campuses, ensuring a safe, compliant and high-performing environment that supports an exceptional educational experience This is a strategic leadership position combining technical expertise with regional oversight. You will act as the subject matter expert for building services, driving standards, performance, and long-term asset reliability. Key responsibilities Leading technical strategy and standards across mechanical, electrical and building systems Driving compliance, governance and inspection readiness Developing and implementing PPM, lifecycle and asset management frameworks Overseeing contractor performance and commercial arrangements Supporting and influencing premises managers across multiple sites Managing budgets, forecasting and capital planning Leading on sustainability, energy and carbon reduction initiatives About you Significant experience in Building Services / M&E / Facilities leadership A strong blend of technical credibility and strategic leadership Proven experience operating across multi-site or regional estates Confidence influencing senior stakeholders and driving change Experience in contract management, compliance, and performance frameworks We offer: A competitive salary, staff laptop, free breakfast and lunches and on-site free parking 25 days annual leave plus statutory bank holidays Workplace pension scheme and Staff Referral scheme Collaborate with fellow OSG educators across the UK and around the world. High-quality, technology-empowered learning environments. Strong career advancement opportunities. About OSG OneSchool Global is one of the world's largest, truly global schools, with over 8000 students, 120+ campuses and 2000 staff operating across 20 countries. Our innovative approach to education emphasises self-directed learning, where students take initiative and responsibility for their learning journey. In the UK, we have 23 campuses spanning across England, Wales, Scotland and Northern Ireland. The OneSchool Global Culture is based on strong values, and we have a supportive and dynamic team of educators and professional staff across the globe. If you have any questions regarding the role, please email our Talent Acquisition Partner OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment
Hard FM Manager to Lead FM contracts, budgets & compliance across a diverse estate. Hybrid working, strong benefits, leadership role with real impact. Drive performance, manage teams & ensure high standards in a forward-thinking public sector environment. Apply now! Job Title: Hard FM Manager (FM Delivery) Location : Hybrid (Kent) Salary : Competitive rates of pay Contract : Full-time, 3-month contract We are recruiting on behalf of our client for an experienced Hard FM Manager to lead the delivery of hard FM services across a complex estate. This is a high-impact leadership role focused on contract management, compliance, and operational excellence. Why join our client? Senior leadership role with strategic influence Hybrid working for better work/life balance Opportunity to shape FM delivery and performance Supportive environment with focus on development Strong commitment to sustainability and innovation Key responsibilities: Lead FM contracts and supply chain to ensure high-quality service delivery Manage performance, audits, and compliance across all buildings Oversee budgets, ensuring cost-effective operations Line manage and develop FM supervisors and wider team Identify service gaps and implement improvement plans Ensure compliance across fire, gas, electrical, asbestos and H&S regulations Support energy management and sustainability initiatives Build strong relationships with internal and external stakeholders Produce reports for senior leadership and committees Deputise for the Head of FM Delivery when required About you: Degree qualified in Facilities Management or related field Strong FM contract management experience (NEC/JCT) Extensive knowledge of building compliance and safety standards Proven team leadership and performance management skills Experience in public sector or complex estates (desirable) Strong communication, analytical, and problem-solving ability Confident managing budgets and driving value for money Knowledge of Building Safety Act and Golden Thread principles Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
Jun 19, 2026
Contractor
Hard FM Manager to Lead FM contracts, budgets & compliance across a diverse estate. Hybrid working, strong benefits, leadership role with real impact. Drive performance, manage teams & ensure high standards in a forward-thinking public sector environment. Apply now! Job Title: Hard FM Manager (FM Delivery) Location : Hybrid (Kent) Salary : Competitive rates of pay Contract : Full-time, 3-month contract We are recruiting on behalf of our client for an experienced Hard FM Manager to lead the delivery of hard FM services across a complex estate. This is a high-impact leadership role focused on contract management, compliance, and operational excellence. Why join our client? Senior leadership role with strategic influence Hybrid working for better work/life balance Opportunity to shape FM delivery and performance Supportive environment with focus on development Strong commitment to sustainability and innovation Key responsibilities: Lead FM contracts and supply chain to ensure high-quality service delivery Manage performance, audits, and compliance across all buildings Oversee budgets, ensuring cost-effective operations Line manage and develop FM supervisors and wider team Identify service gaps and implement improvement plans Ensure compliance across fire, gas, electrical, asbestos and H&S regulations Support energy management and sustainability initiatives Build strong relationships with internal and external stakeholders Produce reports for senior leadership and committees Deputise for the Head of FM Delivery when required About you: Degree qualified in Facilities Management or related field Strong FM contract management experience (NEC/JCT) Extensive knowledge of building compliance and safety standards Proven team leadership and performance management skills Experience in public sector or complex estates (desirable) Strong communication, analytical, and problem-solving ability Confident managing budgets and driving value for money Knowledge of Building Safety Act and Golden Thread principles Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
We are currently seeking a skilled Temporary Maintenance Surveyor , wo work with a prominent housing association in Leatherhead and Dorking. This is a great opportunity for professionals who are passionate about making a tangible impact in the community through their expertise in building and technical surveys. About the Role: As a Maintenance Surveyor, you will report directly to the Repairs Manager. Your primary responsibilities will include conducting pre and post-inspection reports for responsive repairs, void works, and cyclical repairs. You will play a crucial role in consulting and engaging with customers, leaseholders, and both internal and external stakeholders. Your day-to-day tasks will involve planning and coordinating repair, maintenance, and construction work to ensure delivery according to cost, time, and quality standards. You will undertake building and technical surveys to assess building conditions, identify defects, and associated risks. Additionally, you will carry out major void inspections and ensure that work is completed in alignment with our KPIs, making recommendations based on your survey findings. Key Requirements: Diploma in Surveying, Property and Maintenance Level 3 or equivalent. Proven experience in maintenance surveying within a housing association or similar environment. Strong ability to plan, coordinate, and oversee construction and maintenance work. Excellent communication skills for effective stakeholder engagement. This position is not just a job but a chance to make a significant difference in the quality of housing and community services. If you are looking for a role where your skills will be valued and your professional input will be crucial to our operations, we would love to hear from you. Please reply with your updated CV to be considered, Hourly rate 43ph Umbrella We look forward to hearing from you.
Jun 19, 2026
Contractor
We are currently seeking a skilled Temporary Maintenance Surveyor , wo work with a prominent housing association in Leatherhead and Dorking. This is a great opportunity for professionals who are passionate about making a tangible impact in the community through their expertise in building and technical surveys. About the Role: As a Maintenance Surveyor, you will report directly to the Repairs Manager. Your primary responsibilities will include conducting pre and post-inspection reports for responsive repairs, void works, and cyclical repairs. You will play a crucial role in consulting and engaging with customers, leaseholders, and both internal and external stakeholders. Your day-to-day tasks will involve planning and coordinating repair, maintenance, and construction work to ensure delivery according to cost, time, and quality standards. You will undertake building and technical surveys to assess building conditions, identify defects, and associated risks. Additionally, you will carry out major void inspections and ensure that work is completed in alignment with our KPIs, making recommendations based on your survey findings. Key Requirements: Diploma in Surveying, Property and Maintenance Level 3 or equivalent. Proven experience in maintenance surveying within a housing association or similar environment. Strong ability to plan, coordinate, and oversee construction and maintenance work. Excellent communication skills for effective stakeholder engagement. This position is not just a job but a chance to make a significant difference in the quality of housing and community services. If you are looking for a role where your skills will be valued and your professional input will be crucial to our operations, we would love to hear from you. Please reply with your updated CV to be considered, Hourly rate 43ph Umbrella We look forward to hearing from you.
Job Title Head of Facilities Location Heald Green - With Cross-Site Working Salary Hospice Band 8a - £57,528 - £64,750 pro rata (Competency Based Framework) Hours Full Time - 37.5 Hours Per Week Contract Permanent Introduction At Moya Cole Hospice, there's one thing that motivates us and that's providing excellent care and support to those living with or affected by life-limiting Illnesses. We're continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations. You'll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference. Are you an inspiring leader with the vision to shape and transform our estates and facilities services? Can you demonstrate a track record of delivering service improvements, driving innovation and leading significant estates and facilities projects? Do you bring up-to-date professional knowledge, a strong focus on safety and compliance with experience of working within a regulated environment? You will be passionate about creating environments that support outstanding patient care, a collaborative colleague, and an engaging leader who can develop and inspire large, multidisciplinary teams. Most importantly, you will be wholeheartedly committed to the purpose and values of hospice care. The Role This is a pivotal role responsible for leading the strategic and operational management of estates and facilities services across two very different yet complementary hospice environments and associated trading operations. One is a brand new, state-of-the-art building that offers a modern, inspiring place to work, providing exceptional opportunities to introduce new ideas and ways of delivering services. The second is a well-established, purpose-built hospice that has been serving the community for over 40 years and now requires ambitious redevelopment. A key part of the role will be to shape this transformation, drawing on the innovation, learning and design of the new site to inspire the future. The postholder will champion a hospitality mindset, ensuring patients, families, colleagues, and visitors experience safe, comfortable, and thoughtfully designed environments and facilities. Key Responsibilities: Lead the development and delivery of the Estates and Facilities Strategy. Oversee estates, maintenance, catering, housekeeping, reception and front-of-house services. Ensure compliance with all statutory, regulatory and health & safety requirements. Lead capital projects, service improvements and business continuity planning. Manage budgets, procurement and contract performance. Identify and develop income-generating opportunities within facilities and hospitality services. Drive a culture of customer service excellence, innovation and continuous improvement. Lead, inspire and develop multidisciplinary teams. Use data, technology and digital systems to improve performance and decision-making. Requirements We are seeking an experienced and dynamic Head of Facilities to lead our Estates, Facilities, Hospitality and Support Services functions. This is an exciting opportunity to shape and deliver high-quality, safe and compliant services that support exceptional patient, visitor and colleague experiences across our hospice sites. Essential: Degree in Facilities Management or equivalent experience. Professional membership of IWFM or equivalent professional body. Health & Safety qualification (e.g. NEBOSH or IOSH). Significant leadership experience within estates and facilities management. Experience managing multiple service areas, such as estates, maintenance, catering, housekeeping or facilities operations. Strong knowledge of health & safety, compliance and regulatory requirements. Experience managing budgets, contracts and procurement. Proven ability to lead change and deliver service improvements. Excellent communication, stakeholder management and leadership skills. Strong digital and data analysis capabilities, including Microsoft 365 applications. Desirable: Experience within healthcare, hospice or other highly regulated environments. Experience developing commercial or income-generating services. Experience managing capital projects and business development initiatives. Key Benefits: 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees) Buy an additional week annual leave (pro rata for part-time) Heath cash plan Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution's into the scheme in the previous 12 months) Life cover Free parking Discounted meals on site Meaningful work, making a difference in the lives of others Opportunity to develop your leadership skills within a structured development framework IIP Platinum employer creating the right environment for everyone to thrive and reach their potential How to Apply If you would like to contribute to making a difference for a much-loved charity, we'd love to hear from you. To apply, please visit our website via the button below. For more information, please contact Gill Turnpenney, Director of People, Culture & Support Services on or Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time. The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015. Timescales We reserve the right to close and interview prior to the dates outlined below. Closing date: 26th June 2026 (at 12 noon). Interview date: 07th July 2026.
Jun 19, 2026
Full time
Job Title Head of Facilities Location Heald Green - With Cross-Site Working Salary Hospice Band 8a - £57,528 - £64,750 pro rata (Competency Based Framework) Hours Full Time - 37.5 Hours Per Week Contract Permanent Introduction At Moya Cole Hospice, there's one thing that motivates us and that's providing excellent care and support to those living with or affected by life-limiting Illnesses. We're continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations. You'll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference. Are you an inspiring leader with the vision to shape and transform our estates and facilities services? Can you demonstrate a track record of delivering service improvements, driving innovation and leading significant estates and facilities projects? Do you bring up-to-date professional knowledge, a strong focus on safety and compliance with experience of working within a regulated environment? You will be passionate about creating environments that support outstanding patient care, a collaborative colleague, and an engaging leader who can develop and inspire large, multidisciplinary teams. Most importantly, you will be wholeheartedly committed to the purpose and values of hospice care. The Role This is a pivotal role responsible for leading the strategic and operational management of estates and facilities services across two very different yet complementary hospice environments and associated trading operations. One is a brand new, state-of-the-art building that offers a modern, inspiring place to work, providing exceptional opportunities to introduce new ideas and ways of delivering services. The second is a well-established, purpose-built hospice that has been serving the community for over 40 years and now requires ambitious redevelopment. A key part of the role will be to shape this transformation, drawing on the innovation, learning and design of the new site to inspire the future. The postholder will champion a hospitality mindset, ensuring patients, families, colleagues, and visitors experience safe, comfortable, and thoughtfully designed environments and facilities. Key Responsibilities: Lead the development and delivery of the Estates and Facilities Strategy. Oversee estates, maintenance, catering, housekeeping, reception and front-of-house services. Ensure compliance with all statutory, regulatory and health & safety requirements. Lead capital projects, service improvements and business continuity planning. Manage budgets, procurement and contract performance. Identify and develop income-generating opportunities within facilities and hospitality services. Drive a culture of customer service excellence, innovation and continuous improvement. Lead, inspire and develop multidisciplinary teams. Use data, technology and digital systems to improve performance and decision-making. Requirements We are seeking an experienced and dynamic Head of Facilities to lead our Estates, Facilities, Hospitality and Support Services functions. This is an exciting opportunity to shape and deliver high-quality, safe and compliant services that support exceptional patient, visitor and colleague experiences across our hospice sites. Essential: Degree in Facilities Management or equivalent experience. Professional membership of IWFM or equivalent professional body. Health & Safety qualification (e.g. NEBOSH or IOSH). Significant leadership experience within estates and facilities management. Experience managing multiple service areas, such as estates, maintenance, catering, housekeeping or facilities operations. Strong knowledge of health & safety, compliance and regulatory requirements. Experience managing budgets, contracts and procurement. Proven ability to lead change and deliver service improvements. Excellent communication, stakeholder management and leadership skills. Strong digital and data analysis capabilities, including Microsoft 365 applications. Desirable: Experience within healthcare, hospice or other highly regulated environments. Experience developing commercial or income-generating services. Experience managing capital projects and business development initiatives. Key Benefits: 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees) Buy an additional week annual leave (pro rata for part-time) Heath cash plan Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution's into the scheme in the previous 12 months) Life cover Free parking Discounted meals on site Meaningful work, making a difference in the lives of others Opportunity to develop your leadership skills within a structured development framework IIP Platinum employer creating the right environment for everyone to thrive and reach their potential How to Apply If you would like to contribute to making a difference for a much-loved charity, we'd love to hear from you. To apply, please visit our website via the button below. For more information, please contact Gill Turnpenney, Director of People, Culture & Support Services on or Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time. The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015. Timescales We reserve the right to close and interview prior to the dates outlined below. Closing date: 26th June 2026 (at 12 noon). Interview date: 07th July 2026.
Director of Workplace and Property, Central London, c£110k, 25% bonus, full package Our client, a well know media brand is recruiting a Director of Workspace & Property. Based at the head office and studios in central London your remit extends to 20+ regional offices, studios and warehouses. Your responsibilities include workspace strategy, facilities management, lease and property portfolio oversight, capital projects, health and safety compliance, financial management, and leadership of an in-house FM team of c15 staff and a multitude of hard and soft FM and catering contractors. Responsibilities are both fast paced, day to day operations as well as strategic. We are looking for a dynamic individual with broad FM and property management experience, sound technical knowledge and exceptional people and influencing skills. Please apply with CV for full details.
Jun 19, 2026
Full time
Director of Workplace and Property, Central London, c£110k, 25% bonus, full package Our client, a well know media brand is recruiting a Director of Workspace & Property. Based at the head office and studios in central London your remit extends to 20+ regional offices, studios and warehouses. Your responsibilities include workspace strategy, facilities management, lease and property portfolio oversight, capital projects, health and safety compliance, financial management, and leadership of an in-house FM team of c15 staff and a multitude of hard and soft FM and catering contractors. Responsibilities are both fast paced, day to day operations as well as strategic. We are looking for a dynamic individual with broad FM and property management experience, sound technical knowledge and exceptional people and influencing skills. Please apply with CV for full details.
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 19, 2026
Full time
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Director of Estates £60,000 - £70,000 + Autonomy + Enhanced Pension + Excellent BenefitsDartford (Multi-Site) Are you an experienced Estates Director, Head of Estates, or senior Estates professional looking for the opportunity to take ownership of the long-term estates strategy for a thriving, multi-site educational institution?On offer is an exciting opportunity to play a key strategic role within a growing organisation, where you will have genuine autonomy to shape the future direction of estates, facilities, risk management, and operational delivery across multiple campuses.This is a highly influential leadership role where you will work closely with senior leadership and board-level stakeholders, overseeing a multi-disciplinary estates function and ensuring the safe, compliant, and efficient operation of the College's estate. You will lead on long-term estates planning, capital projects, sustainability, health & safety, and risk management, while driving continuous improvement and operational excellence.This role would suit an established Estates professional with experience leading multi-site estates or facilities operations, looking for the opportunity to put their stamp on a growing institution and directly influence long-term business strategy.The Role: Strategic leadership of a multi-site Estates & Facilities function Ownership of long-term estates strategy, maintenance planning, and capital projects Oversight of facilities, health & safety, compliance, sustainability, and risk management Senior stakeholder engagement, including board-level reporting and strategic planning Predominantly based in Dartford, with travel across other sites as requiredThe Person: Strong background in Estates, Facilities, Building Services, Surveying, or similar Experience leading multi-site estates operations within a strategic leadership role Strong understanding of compliance, H&S, contractor management, and capital projects Able to influence at senior leadership level and drive long-term operational improvements Education sector experience desirable but not essential Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 19, 2026
Full time
Director of Estates £60,000 - £70,000 + Autonomy + Enhanced Pension + Excellent BenefitsDartford (Multi-Site) Are you an experienced Estates Director, Head of Estates, or senior Estates professional looking for the opportunity to take ownership of the long-term estates strategy for a thriving, multi-site educational institution?On offer is an exciting opportunity to play a key strategic role within a growing organisation, where you will have genuine autonomy to shape the future direction of estates, facilities, risk management, and operational delivery across multiple campuses.This is a highly influential leadership role where you will work closely with senior leadership and board-level stakeholders, overseeing a multi-disciplinary estates function and ensuring the safe, compliant, and efficient operation of the College's estate. You will lead on long-term estates planning, capital projects, sustainability, health & safety, and risk management, while driving continuous improvement and operational excellence.This role would suit an established Estates professional with experience leading multi-site estates or facilities operations, looking for the opportunity to put their stamp on a growing institution and directly influence long-term business strategy.The Role: Strategic leadership of a multi-site Estates & Facilities function Ownership of long-term estates strategy, maintenance planning, and capital projects Oversight of facilities, health & safety, compliance, sustainability, and risk management Senior stakeholder engagement, including board-level reporting and strategic planning Predominantly based in Dartford, with travel across other sites as requiredThe Person: Strong background in Estates, Facilities, Building Services, Surveying, or similar Experience leading multi-site estates operations within a strategic leadership role Strong understanding of compliance, H&S, contractor management, and capital projects Able to influence at senior leadership level and drive long-term operational improvements Education sector experience desirable but not essential Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
The College Lincoln College is a medium-sized College housed in attractive medieval buildings in the centre of the city, on Turl Street. The College has 50 Fellows, around 600 students, equally divided between graduates and undergraduates, and a large body of administrative and domestic staff. Further information may be found on the College s website: . The Role We are seeking an experienced and proactive IT Operations and Network Engineer to join our small IT team and provide hands-on support across the College s IT estate. Working closely with the Head of IT, the postholder will play a key role in the day-to-day operation, support and continued development of the College s IT services. This is a broad, hands-on role requiring someone who is comfortable responding to everyday IT operational issues, while also bringing strong technical experience in network infrastructure, including firewalls, switches and associated network equipment. Duties IT Operations: Maintain college server and desktop infrastructure. Update local Active Directory user and device accounts. First and Second line user support for: SharePoint, College website, Raisers Edge NeXT, CCTV, door entry systems and other college IT systems as required. Provide assistance with hardware support and installation. React promptly to major incidents involving IT Infrastructure, working to resolve issues effectively. Present a professional, helpful, and approachable demeanour when dealing with external and internal stakeholders. As part of the IT Team, maintain clear notes and guides on the running of the college IT infrastructure. In the absence of the Head of IT, ensure the smooth running of the department and IT operations. Network Infrastructure: Plan improvements to the network to ensure that the network is able to support current and future demands placed on it. Managing the firewalls, including security rules, device updates, VPN, VLANs, and monitoring for intrusions. Monitor the performance of the various network assets. Ensure hardware is maintained and all switches are running latest software. Monitor and support local and University-wide WiFi connections. Installation and support of Wireless Access Points as required. In partnership with the Head of IT, construct and document disaster recovery procedures for the College s infrastructure and ensure those procedures are up to date. To periodically test disaster recovery procedures. Advise Head of IT on network strategy and propose future investment in IT solutions. To undertake any other duties, consistent with the purpose of the job, as may from time to time be assigned by the Head of IT. Essential Selection Criteria Experience delivering a high level of customer service. Strong problem-solving skills, with a track record of effective and innovative solutions to technical and non-technical issues. Ability to clearly communicate processes and procedures, both verbally and in writing. Ability to explain technical concepts in an accessible and supportive manner. Ability to work independently and collaboratively, managing tasks to meet deadlines under pressure. Effective time management with a reliable and punctual approach. Self-motivated with initiative and the ability to identify and resolve issues. Experience providing infrastructure or technical support Demonstrable knowledge of wired and wireless networking fundamentals, including DNS, DHCP, VLANs, and STP. Desirable Selection Criteria Experience with scripting or automation (e.g., PowerShell or Python) to streamline infrastructure management. A working knowledge of virtualization technologies such as Microsoft Hyper-V or VMware vSphere. Willingness to work occasional non-standard hours as required. Benefits 30 days Holiday including bank holidays, (pro rata) in each year on the basis of one week over festive period in December and the remainder to be taken at such time or times as shall be mutually convenient, and agreed in advance with the Head of IT. Enrolment in the Oxford Staff Pension Scheme (OSPS) Free lunch is provided in college, when on duty. Other benefits include; access to an Employee Assistance Programme, and various discounts through the Oxford University card. Application Process Candidates should submit the following documents by closing date of 5 th July 2026: A completed Application (available on the College website through Employment Hero) A covering letter (no more one A4 page) explaining your interest in the post and demonstrating how you meet the requirements of the person specification. An up-to-date CV. Recruitment monitoring information is collected for equality purposes only and does not form part of the selection process. Please note that any personal data submitted to the College as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the Lincoln College s Privacy Policy: Equality, Diver sity and Data Protection Lincoln College is committed to equality of opportunity and to providing a working environment in which all individuals are treated with dignity and respect. Equality of Opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Other Information The appointment will be conditional on verification of the successful candidate s availability for employment in the UK. The successful candidate will be required to complete a confidential medical questionnaire which will be forwarded to our Occupational Health Department who will assess their fitness to perform this role. Any enquiries related to these further particulars should be directed to Additional Application Instructions Closing Date: 5th July 2026
Jun 19, 2026
Full time
The College Lincoln College is a medium-sized College housed in attractive medieval buildings in the centre of the city, on Turl Street. The College has 50 Fellows, around 600 students, equally divided between graduates and undergraduates, and a large body of administrative and domestic staff. Further information may be found on the College s website: . The Role We are seeking an experienced and proactive IT Operations and Network Engineer to join our small IT team and provide hands-on support across the College s IT estate. Working closely with the Head of IT, the postholder will play a key role in the day-to-day operation, support and continued development of the College s IT services. This is a broad, hands-on role requiring someone who is comfortable responding to everyday IT operational issues, while also bringing strong technical experience in network infrastructure, including firewalls, switches and associated network equipment. Duties IT Operations: Maintain college server and desktop infrastructure. Update local Active Directory user and device accounts. First and Second line user support for: SharePoint, College website, Raisers Edge NeXT, CCTV, door entry systems and other college IT systems as required. Provide assistance with hardware support and installation. React promptly to major incidents involving IT Infrastructure, working to resolve issues effectively. Present a professional, helpful, and approachable demeanour when dealing with external and internal stakeholders. As part of the IT Team, maintain clear notes and guides on the running of the college IT infrastructure. In the absence of the Head of IT, ensure the smooth running of the department and IT operations. Network Infrastructure: Plan improvements to the network to ensure that the network is able to support current and future demands placed on it. Managing the firewalls, including security rules, device updates, VPN, VLANs, and monitoring for intrusions. Monitor the performance of the various network assets. Ensure hardware is maintained and all switches are running latest software. Monitor and support local and University-wide WiFi connections. Installation and support of Wireless Access Points as required. In partnership with the Head of IT, construct and document disaster recovery procedures for the College s infrastructure and ensure those procedures are up to date. To periodically test disaster recovery procedures. Advise Head of IT on network strategy and propose future investment in IT solutions. To undertake any other duties, consistent with the purpose of the job, as may from time to time be assigned by the Head of IT. Essential Selection Criteria Experience delivering a high level of customer service. Strong problem-solving skills, with a track record of effective and innovative solutions to technical and non-technical issues. Ability to clearly communicate processes and procedures, both verbally and in writing. Ability to explain technical concepts in an accessible and supportive manner. Ability to work independently and collaboratively, managing tasks to meet deadlines under pressure. Effective time management with a reliable and punctual approach. Self-motivated with initiative and the ability to identify and resolve issues. Experience providing infrastructure or technical support Demonstrable knowledge of wired and wireless networking fundamentals, including DNS, DHCP, VLANs, and STP. Desirable Selection Criteria Experience with scripting or automation (e.g., PowerShell or Python) to streamline infrastructure management. A working knowledge of virtualization technologies such as Microsoft Hyper-V or VMware vSphere. Willingness to work occasional non-standard hours as required. Benefits 30 days Holiday including bank holidays, (pro rata) in each year on the basis of one week over festive period in December and the remainder to be taken at such time or times as shall be mutually convenient, and agreed in advance with the Head of IT. Enrolment in the Oxford Staff Pension Scheme (OSPS) Free lunch is provided in college, when on duty. Other benefits include; access to an Employee Assistance Programme, and various discounts through the Oxford University card. Application Process Candidates should submit the following documents by closing date of 5 th July 2026: A completed Application (available on the College website through Employment Hero) A covering letter (no more one A4 page) explaining your interest in the post and demonstrating how you meet the requirements of the person specification. An up-to-date CV. Recruitment monitoring information is collected for equality purposes only and does not form part of the selection process. Please note that any personal data submitted to the College as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the Lincoln College s Privacy Policy: Equality, Diver sity and Data Protection Lincoln College is committed to equality of opportunity and to providing a working environment in which all individuals are treated with dignity and respect. Equality of Opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Other Information The appointment will be conditional on verification of the successful candidate s availability for employment in the UK. The successful candidate will be required to complete a confidential medical questionnaire which will be forwarded to our Occupational Health Department who will assess their fitness to perform this role. Any enquiries related to these further particulars should be directed to Additional Application Instructions Closing Date: 5th July 2026
Head of Operations Our client, established for almost 30 years and enjoying a turnover of £50m, satisfies its UK customers' needs from a 40000 sq ft warehouse and fulfilment centre based in County Durham. Providing a range of equipment to both B2B and B2C clients across the construction and DIY sectors they now require a Head of Operations to translate the company's strategic operational objectives into practical execution as they embark on a major investment to double the capacity of their existing warehouse facilities. You will report into the new leadership team. Your specific responsibilities as Head of Operations will include: The daily running of two 18000 sq ft warehouses and fulfilment operation Managing and developing a team of three warehouse managers and their supervisors Ensuring dispatch deadlines, stock & order accuracy targets and customer service expectations are met Ensuring inbound, split/rework, storage and outbound functions operate effectively Co-ordinating labour and operational resources to meet demand Monitoring warehouse productivity and operational KPIs Resolving bottlenecks Maintaining accurate stock movements and stock integrity via the Inventory Controller Supporting cycle counting and stock investigation Overseeing stock splitting, repackaging and repurposing Identifying operational efficiencies Implementing SOPs As Head of Operations you will need: Proven hands-on operations/warehouse experience from a FMCG, Ecommerce, high SKU/high volume background Experience leading fulfilment and warehouse teams in fast paced environments Experience working with WMS and inventory systems Problem-solving skills Good people management A level head Rewards & benefits: Basic salary £60-65k, based on experience Bonus (up to 25% of salary) Potential to director level On-site parking Please note: High levels of interest mean that we will only contact you if your application is shortlisted and this will happen within five working days. You must be eligible to work in the UK.
Jun 19, 2026
Full time
Head of Operations Our client, established for almost 30 years and enjoying a turnover of £50m, satisfies its UK customers' needs from a 40000 sq ft warehouse and fulfilment centre based in County Durham. Providing a range of equipment to both B2B and B2C clients across the construction and DIY sectors they now require a Head of Operations to translate the company's strategic operational objectives into practical execution as they embark on a major investment to double the capacity of their existing warehouse facilities. You will report into the new leadership team. Your specific responsibilities as Head of Operations will include: The daily running of two 18000 sq ft warehouses and fulfilment operation Managing and developing a team of three warehouse managers and their supervisors Ensuring dispatch deadlines, stock & order accuracy targets and customer service expectations are met Ensuring inbound, split/rework, storage and outbound functions operate effectively Co-ordinating labour and operational resources to meet demand Monitoring warehouse productivity and operational KPIs Resolving bottlenecks Maintaining accurate stock movements and stock integrity via the Inventory Controller Supporting cycle counting and stock investigation Overseeing stock splitting, repackaging and repurposing Identifying operational efficiencies Implementing SOPs As Head of Operations you will need: Proven hands-on operations/warehouse experience from a FMCG, Ecommerce, high SKU/high volume background Experience leading fulfilment and warehouse teams in fast paced environments Experience working with WMS and inventory systems Problem-solving skills Good people management A level head Rewards & benefits: Basic salary £60-65k, based on experience Bonus (up to 25% of salary) Potential to director level On-site parking Please note: High levels of interest mean that we will only contact you if your application is shortlisted and this will happen within five working days. You must be eligible to work in the UK.
Head of Operations (Foundry Background) Competitive Salary + Car Allowance + Bonus A rare opportunity has arisen for an experienced Operations Manager to join a well-established, globally backed engineering and manufacturing business. This is a high-impact leadership role where you will play a pivotal role in shaping and delivering the operational strategy, driving performance and leading large, multidisciplinary teams in a complex, metal casting environment. The Opportunity. This is a business investing in its future with a clear mandate to enhance operational performance, improve efficiency and embed a culture of continuous improvement. You will have the autonomy and backing to make meaningful, lasting changes across the sit e. Key Responsibilities Lead end-to-end site operations across production and maintenance Develop and execute operational strategy aligned to business growth objectives Drive improvements across safety, quality, cost, delivery, and people (SQCDP) Implement and embed Lean Manufacturing, Six Sigma, and CI initiatives Optimise manufacturing processes across foundry and machining environments Oversee maintenance strategy to maximise asset reliability and uptime Lead, develop and inspire a high-performing operations team Manage budgets, capital investment and cost optimisation programmes Collaborate cross-functionally with engineering, quality and commercial teams About You Proven experience as a Head of Operations, Plant Manager, or equivalent senior leader Strong knowledge of foundry processes (investment casting, sand casting, die casting, centrifugal casting or similar) - Essential Demonstrated success leading large-scale manufacturing operations Track record of delivering operational excellence and cultural transformation Deep understanding of Lean, CI tools, and modern manufacturing practices Strong leadership presence with the ability to influence at board level Engineering degree or equivalent experience Why Apply Strategic, high-visibility role reporting to the CEO Opportunity to lead and transform a significant UK manufacturing site Backed by a financially stable and growth-focused group Genuine autonomy to shape operations and deliver measurable impact Apply now to be considered! At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Jun 19, 2026
Full time
Head of Operations (Foundry Background) Competitive Salary + Car Allowance + Bonus A rare opportunity has arisen for an experienced Operations Manager to join a well-established, globally backed engineering and manufacturing business. This is a high-impact leadership role where you will play a pivotal role in shaping and delivering the operational strategy, driving performance and leading large, multidisciplinary teams in a complex, metal casting environment. The Opportunity. This is a business investing in its future with a clear mandate to enhance operational performance, improve efficiency and embed a culture of continuous improvement. You will have the autonomy and backing to make meaningful, lasting changes across the sit e. Key Responsibilities Lead end-to-end site operations across production and maintenance Develop and execute operational strategy aligned to business growth objectives Drive improvements across safety, quality, cost, delivery, and people (SQCDP) Implement and embed Lean Manufacturing, Six Sigma, and CI initiatives Optimise manufacturing processes across foundry and machining environments Oversee maintenance strategy to maximise asset reliability and uptime Lead, develop and inspire a high-performing operations team Manage budgets, capital investment and cost optimisation programmes Collaborate cross-functionally with engineering, quality and commercial teams About You Proven experience as a Head of Operations, Plant Manager, or equivalent senior leader Strong knowledge of foundry processes (investment casting, sand casting, die casting, centrifugal casting or similar) - Essential Demonstrated success leading large-scale manufacturing operations Track record of delivering operational excellence and cultural transformation Deep understanding of Lean, CI tools, and modern manufacturing practices Strong leadership presence with the ability to influence at board level Engineering degree or equivalent experience Why Apply Strategic, high-visibility role reporting to the CEO Opportunity to lead and transform a significant UK manufacturing site Backed by a financially stable and growth-focused group Genuine autonomy to shape operations and deliver measurable impact Apply now to be considered! At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Head of Finance Business Partnering Location: London Salary: £65,000 - £67,000 per annum Vacancy Type: Permanent (36 hours per week) Closing Date: 21st of June 2026 Imperial War Museums (IWM) connects people with the stories of modern conflict, helping shape understanding of its impact on society. You ll join a collaborative, purpose-driven organisation with a strong public mission and a focus on accountability, innovation and continuous improvement. Teams work closely across disciplines to deliver high-quality experiences for visitors while ensuring long-term sustainability. Why This Role Matters This role is central to how financial insight shapes decision-making across IWM. As Head of Finance Business Partnering, you ll lead the function that connects finance with the wider organisation ensuring leaders have the clarity, challenge and support they need to deliver against strategic and commercial objectives. You ll play a key role in aligning financial planning with IWM s mission, supporting both public-facing activity and commercial operations, while maintaining strong governance and value for money. What You ll Be Doing Lead and develop the Finance Business Partnering function, building a high-performing and well-structured team Act as a trusted advisor to senior leaders, providing clear financial insight and constructive challenge Partner closely with the Commercial directorate to support income growth, pricing decisions and business planning Translate strategy into financial plans, budgets and performance measures Lead budgeting, forecasting and reforecasting processes, ensuring alignment with organisational priorities Deliver high-quality reporting, analysis and scenario modelling to support decision-making Support major strategic initiatives, investment cases and organisational change Improve financial systems, reporting and processes to increase efficiency, insight and transparency Promote financial understanding across the organisation, enabling better decision-making at all levels What We re Looking For We d love to hear from you if you have: Proven experience leading a finance business partnering or FP&A function Strong experience influencing and challenging senior stakeholders Track record of supporting commercial performance and strategic decision-making Experience leading budgeting, forecasting and financial planning processes Ability to turn complex financial data into clear, actionable insight Strong team leadership skills, with experience building or developing teams Qualified accountant (e.g. ACA, ACCA, CIMA, CIPFA) or equivalent experience Strong analytical skills and a proactive, problem-solving mindset Understanding of public sector, charity or grant-funded environments (desirable) How You ll Work You ll work closely with senior leaders across commercial, operational and support functions, acting as a key link between finance and the wider organisation. The role requires strong collaboration across directorates, including Collections, Exhibitions, Learning and Estates, to ensure consistent and high-quality financial support. What Success Looks Like (First 6 12 Months) Build strong, trusted relationships with senior stakeholders across all directorates Establish a clear, effective Finance Business Partnering model and team structure Improve the quality and consistency of financial reporting, planning and insight Strengthen financial support to commercial decision-making and income generation Deliver measurable improvements to budgeting and forecasting processes Embed finance as a proactive and valued partner to the business The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you ll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life s milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museums, please click apply to be redirected to their website to complete your application.
Jun 18, 2026
Full time
Head of Finance Business Partnering Location: London Salary: £65,000 - £67,000 per annum Vacancy Type: Permanent (36 hours per week) Closing Date: 21st of June 2026 Imperial War Museums (IWM) connects people with the stories of modern conflict, helping shape understanding of its impact on society. You ll join a collaborative, purpose-driven organisation with a strong public mission and a focus on accountability, innovation and continuous improvement. Teams work closely across disciplines to deliver high-quality experiences for visitors while ensuring long-term sustainability. Why This Role Matters This role is central to how financial insight shapes decision-making across IWM. As Head of Finance Business Partnering, you ll lead the function that connects finance with the wider organisation ensuring leaders have the clarity, challenge and support they need to deliver against strategic and commercial objectives. You ll play a key role in aligning financial planning with IWM s mission, supporting both public-facing activity and commercial operations, while maintaining strong governance and value for money. What You ll Be Doing Lead and develop the Finance Business Partnering function, building a high-performing and well-structured team Act as a trusted advisor to senior leaders, providing clear financial insight and constructive challenge Partner closely with the Commercial directorate to support income growth, pricing decisions and business planning Translate strategy into financial plans, budgets and performance measures Lead budgeting, forecasting and reforecasting processes, ensuring alignment with organisational priorities Deliver high-quality reporting, analysis and scenario modelling to support decision-making Support major strategic initiatives, investment cases and organisational change Improve financial systems, reporting and processes to increase efficiency, insight and transparency Promote financial understanding across the organisation, enabling better decision-making at all levels What We re Looking For We d love to hear from you if you have: Proven experience leading a finance business partnering or FP&A function Strong experience influencing and challenging senior stakeholders Track record of supporting commercial performance and strategic decision-making Experience leading budgeting, forecasting and financial planning processes Ability to turn complex financial data into clear, actionable insight Strong team leadership skills, with experience building or developing teams Qualified accountant (e.g. ACA, ACCA, CIMA, CIPFA) or equivalent experience Strong analytical skills and a proactive, problem-solving mindset Understanding of public sector, charity or grant-funded environments (desirable) How You ll Work You ll work closely with senior leaders across commercial, operational and support functions, acting as a key link between finance and the wider organisation. The role requires strong collaboration across directorates, including Collections, Exhibitions, Learning and Estates, to ensure consistent and high-quality financial support. What Success Looks Like (First 6 12 Months) Build strong, trusted relationships with senior stakeholders across all directorates Establish a clear, effective Finance Business Partnering model and team structure Improve the quality and consistency of financial reporting, planning and insight Strengthen financial support to commercial decision-making and income generation Deliver measurable improvements to budgeting and forecasting processes Embed finance as a proactive and valued partner to the business The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you ll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life s milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museums, please click apply to be redirected to their website to complete your application.
Operations Director Ideal candidate locations Ideally inside the M25 or adjacent areas Salary £80k car allowance/company car, 28 days holiday Overview My client has been delivering facilities management services (mainly soft services, but some hard) for 40+ years. They are an established, nationally operating FM provider with a strong reputation for dependable service, operational consistency and trusted client partnerships and they are forecasted to reach a turnover of circa £10m by the end of the current financial year. As they continue to grow and expand their national portfolio, we are seeking an experienced senior Manager for the role or Operations Director, the current incumbent is moving on, so there will be the opportunity for a structured handover. This is a senior leadership role focused firmly on operational delivery across a predominantly soft FM portfolio, including cleaning and security, sites include schools/colleges, medical and offices. Responsibilities Working alongside the business owner and another director, you will be responsible for successfully overseeing the company s portfolio of accounts across the country. This is an exciting time to join the business as they are about to commence work with two new large clients, with a further three new national clients coming onboard in the near future. There will be a team of four Operations Managers reporting into the Operations Director and they in turn oversee an operational team of circa 450 staff which will grow rapidly with the new contracts commencing in the near future. Skills and Experience We are looking for knowledgeable operator from the soft services (ideally cleaning) FM sector Candidates who have extensive experience of managing high profile contracts from mobilisation onwards who are skilled long-term relationship builders with the ability to positively promote the business at every opportunity through excellent communication and the smooth running of contracts Candidates must be passionate about driving service excellence Possess the experience to spot problems before they occur and rapidly resolving issues when they do arise. Candidates should also have a proven ability to lead operational teams The company s head office is in the North-West London area, so candidates who reside inside the M25 or adjacent to it are best placed geographically for the role, travel will be required to sites across the country. A full UK driving license is a must NB, I will be updating this advert when I have the full job description, in the meantime please contact me for further details. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Jun 18, 2026
Full time
Operations Director Ideal candidate locations Ideally inside the M25 or adjacent areas Salary £80k car allowance/company car, 28 days holiday Overview My client has been delivering facilities management services (mainly soft services, but some hard) for 40+ years. They are an established, nationally operating FM provider with a strong reputation for dependable service, operational consistency and trusted client partnerships and they are forecasted to reach a turnover of circa £10m by the end of the current financial year. As they continue to grow and expand their national portfolio, we are seeking an experienced senior Manager for the role or Operations Director, the current incumbent is moving on, so there will be the opportunity for a structured handover. This is a senior leadership role focused firmly on operational delivery across a predominantly soft FM portfolio, including cleaning and security, sites include schools/colleges, medical and offices. Responsibilities Working alongside the business owner and another director, you will be responsible for successfully overseeing the company s portfolio of accounts across the country. This is an exciting time to join the business as they are about to commence work with two new large clients, with a further three new national clients coming onboard in the near future. There will be a team of four Operations Managers reporting into the Operations Director and they in turn oversee an operational team of circa 450 staff which will grow rapidly with the new contracts commencing in the near future. Skills and Experience We are looking for knowledgeable operator from the soft services (ideally cleaning) FM sector Candidates who have extensive experience of managing high profile contracts from mobilisation onwards who are skilled long-term relationship builders with the ability to positively promote the business at every opportunity through excellent communication and the smooth running of contracts Candidates must be passionate about driving service excellence Possess the experience to spot problems before they occur and rapidly resolving issues when they do arise. Candidates should also have a proven ability to lead operational teams The company s head office is in the North-West London area, so candidates who reside inside the M25 or adjacent to it are best placed geographically for the role, travel will be required to sites across the country. A full UK driving license is a must NB, I will be updating this advert when I have the full job description, in the meantime please contact me for further details. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Role: Head of Operations Location: Chichester Remuneration: £65,000 + Excellent Benefits Commitment: Full-Time, Permanent About the Head of Operations role Are you ready to drive operational excellence, lead change, and make a measurable strategic impact? We are seeking an experienced Head of Operations to join the Senior Leadership Team of a successful, expanding business within the regulated financial services sector. This is a high-visibility leadership position. You will take full ownership of operations across three regional offices, lead a dedicated practice support team, spearhead business improvement initiatives, and play a pivotal role in shaping the future strategic direction of the organisation. Key Responsibilities Leadership & Culture: Guide, mentor, and develop the Practice Support Team, fostering a high-performing, collaborative, and accountable working environment. Operational Oversight: Manage day-to-day operations across multiple office locations to ensure seamless business continuity. Change & Innovation: Drive process optimization, automation, and digital transformation initiatives to enhance efficiency. Governance & Compliance: Ensure all operational activities strictly adhere to legal, regulatory, and internal governance frameworks. Strategic Collaboration: Partner closely with the Board of Directors to support business growth and execute long-term strategic objectives. Resource Management: Oversee operational systems, facilities management, and key third-party supplier relationships. Candidate Profile for Head of Operations: We are looking for an accomplished operations leader with a proven track record of driving change. To be successful, you will need: Senior Leadership Experience: Proven background in a senior operational management or head-of-function role. Regulated Sector Expertise: Essential experience working within a regulated environment, such as: Financial Services / Wealth Management Accountancy or Legal Practices Insurance or Banking Governance & Risk: A strong conceptual and practical understanding of compliance, risk management, and corporate governance. Change Management: Demonstrated success in leading teams through operational transitions and process improvements. Commercial Acumen: Exceptional organizational, communication, and stakeholder management skills, with the confidence to constructively challenge existing workflows. What We Offer Compensation: £65,000 base salary plus a comprehensive benefits package. Influence: A prominent seat on the Senior Leadership Team with the autonomy to shape business strategy. Environment: A varied, challenging, and rewarding portfolio within a highly supportive and collaborative culture. To Apply If you are a strategic operations leader from a regulated background looking for your next career defining move, we invite you to apply. Please submit your CV for consideration.
Jun 18, 2026
Full time
Role: Head of Operations Location: Chichester Remuneration: £65,000 + Excellent Benefits Commitment: Full-Time, Permanent About the Head of Operations role Are you ready to drive operational excellence, lead change, and make a measurable strategic impact? We are seeking an experienced Head of Operations to join the Senior Leadership Team of a successful, expanding business within the regulated financial services sector. This is a high-visibility leadership position. You will take full ownership of operations across three regional offices, lead a dedicated practice support team, spearhead business improvement initiatives, and play a pivotal role in shaping the future strategic direction of the organisation. Key Responsibilities Leadership & Culture: Guide, mentor, and develop the Practice Support Team, fostering a high-performing, collaborative, and accountable working environment. Operational Oversight: Manage day-to-day operations across multiple office locations to ensure seamless business continuity. Change & Innovation: Drive process optimization, automation, and digital transformation initiatives to enhance efficiency. Governance & Compliance: Ensure all operational activities strictly adhere to legal, regulatory, and internal governance frameworks. Strategic Collaboration: Partner closely with the Board of Directors to support business growth and execute long-term strategic objectives. Resource Management: Oversee operational systems, facilities management, and key third-party supplier relationships. Candidate Profile for Head of Operations: We are looking for an accomplished operations leader with a proven track record of driving change. To be successful, you will need: Senior Leadership Experience: Proven background in a senior operational management or head-of-function role. Regulated Sector Expertise: Essential experience working within a regulated environment, such as: Financial Services / Wealth Management Accountancy or Legal Practices Insurance or Banking Governance & Risk: A strong conceptual and practical understanding of compliance, risk management, and corporate governance. Change Management: Demonstrated success in leading teams through operational transitions and process improvements. Commercial Acumen: Exceptional organizational, communication, and stakeholder management skills, with the confidence to constructively challenge existing workflows. What We Offer Compensation: £65,000 base salary plus a comprehensive benefits package. Influence: A prominent seat on the Senior Leadership Team with the autonomy to shape business strategy. Environment: A varied, challenging, and rewarding portfolio within a highly supportive and collaborative culture. To Apply If you are a strategic operations leader from a regulated background looking for your next career defining move, we invite you to apply. Please submit your CV for consideration.
Gardener Location: Godalming,Surrey Salary : £26,450 per annum Vacancy Type: Permanent, full time all-year round role Close Date: Friday 26 June 2026 To undertake the day-to-day maintenance of gardens and amenity areas, in line with the maintenance plan and to ensure high standards are achieved. Our stunning grounds covering 250 acres includes ornamental lawns, sports pitches, mixed shrub and herbaceous borders, walled old headmasters garden, formal David Austin rose garden and plant nursery all surrounded by beautiful woodland. The gardening department grow most of the plants found around the site from seeds and cuttings collected from the grounds in a purpose-built plant nursery comprising of 6 glasshouses and a large tropical greenhouse. This facility offers the chance to get involved with the whole plant propagation process and seeing 8 the plants develop to reaching full maturity out on site. As well as growing our own plants we also offer plants for sale to the whole Charterhouse community. The old headmasters garden features a large herbaceous border planted in the style of the local famous garden designer Gertrude Jekyll as well as a summer house designed by Edwin Lutyens famous for designing the Cenotaph war memorial in London. There also 2 large historical borders planted in cottage garden style made famous by the practical gardener and journalist William Robinson. Overall Purpose and Responsibilities To undertake routine preparation and maintenance of gardens and amenity areas, using sound horticultural practices to ensure the grounds and highly presentable at all times. To undertake a wide range of manual horticultural operations, of a physical nature, to include plant selection, propagation, cultivation, planting and nursery work. To operate a range of modern turf machinery, ensuring vehicles and equipment used by yourself and others are regularly maintained, in accordance with routine operating requirements. To operate a range of powered hand tools such as strimmers, hedge cutters and lawn mowers. To safely move material and plants around the estate. To undertake a range of horticultural operations such as spreading of fertilisers (granular or liquid) and weed control. To maintain hedges around the estate. In autumn/winter ensure leaves are cleared and disposed of. To clear snow and apply salt in icy conditions during the winter months. To undertake a range of tree and woodland maintenance operations. To maintain and repair boundary and internal fencing as and when required. General Duties To be able to communicate effectively with school management, pupils and general public with tact, diplomacy and patience. To inform the line manager when products and materials are low for ordering. To be able to work in a team or on your own depending on the tasks in hand. Additional Duties To demonstrate awareness of health and safety for the individual and all others, and to have a sound knowledge of appropriate PUWER and LOLER procedures. To ensure the safe use, storage, calibration and disposal of pesticides and other similar substances (COSHH regulations). To ensure work area is kept clean, tidy and secure at all times. To maintain an accurate log of HAV s usage. To carry out machinery risk assessment as per procedures in place (e.g. chainsaw risk assessment). To keep up to date knowledge of Health & Safety legislation. To attend any mandatory training as and when required. Relevant Experience/Knowledge & Technical Competencies Essential: A can-do attitude and a readiness to work. Desirable: Previous experience of working in a commercial gardening capacity. Hold a recognised qualification. Basic Health and Safety training. Previous experience of working within a school or college. Previous experience of working in a horticultural environment. Some knowledge and a genuine interest in herbaceous plants, shrubs, basic pruning techniques, and the ability to identify weeds. Qualifications Desirable: Qualifications and/or training in the use of powered machinery, COSHH, manual handling although training can be given in these areas if required. Spraying qualification Pa1 and Pa6. Good standard of education, numeracy and literacy. To Apply If you feel you are a suitable candidate and would like to work for the Charterhouse School, please click apply to be redirected to their website to complete your application.
Jun 18, 2026
Full time
Gardener Location: Godalming,Surrey Salary : £26,450 per annum Vacancy Type: Permanent, full time all-year round role Close Date: Friday 26 June 2026 To undertake the day-to-day maintenance of gardens and amenity areas, in line with the maintenance plan and to ensure high standards are achieved. Our stunning grounds covering 250 acres includes ornamental lawns, sports pitches, mixed shrub and herbaceous borders, walled old headmasters garden, formal David Austin rose garden and plant nursery all surrounded by beautiful woodland. The gardening department grow most of the plants found around the site from seeds and cuttings collected from the grounds in a purpose-built plant nursery comprising of 6 glasshouses and a large tropical greenhouse. This facility offers the chance to get involved with the whole plant propagation process and seeing 8 the plants develop to reaching full maturity out on site. As well as growing our own plants we also offer plants for sale to the whole Charterhouse community. The old headmasters garden features a large herbaceous border planted in the style of the local famous garden designer Gertrude Jekyll as well as a summer house designed by Edwin Lutyens famous for designing the Cenotaph war memorial in London. There also 2 large historical borders planted in cottage garden style made famous by the practical gardener and journalist William Robinson. Overall Purpose and Responsibilities To undertake routine preparation and maintenance of gardens and amenity areas, using sound horticultural practices to ensure the grounds and highly presentable at all times. To undertake a wide range of manual horticultural operations, of a physical nature, to include plant selection, propagation, cultivation, planting and nursery work. To operate a range of modern turf machinery, ensuring vehicles and equipment used by yourself and others are regularly maintained, in accordance with routine operating requirements. To operate a range of powered hand tools such as strimmers, hedge cutters and lawn mowers. To safely move material and plants around the estate. To undertake a range of horticultural operations such as spreading of fertilisers (granular or liquid) and weed control. To maintain hedges around the estate. In autumn/winter ensure leaves are cleared and disposed of. To clear snow and apply salt in icy conditions during the winter months. To undertake a range of tree and woodland maintenance operations. To maintain and repair boundary and internal fencing as and when required. General Duties To be able to communicate effectively with school management, pupils and general public with tact, diplomacy and patience. To inform the line manager when products and materials are low for ordering. To be able to work in a team or on your own depending on the tasks in hand. Additional Duties To demonstrate awareness of health and safety for the individual and all others, and to have a sound knowledge of appropriate PUWER and LOLER procedures. To ensure the safe use, storage, calibration and disposal of pesticides and other similar substances (COSHH regulations). To ensure work area is kept clean, tidy and secure at all times. To maintain an accurate log of HAV s usage. To carry out machinery risk assessment as per procedures in place (e.g. chainsaw risk assessment). To keep up to date knowledge of Health & Safety legislation. To attend any mandatory training as and when required. Relevant Experience/Knowledge & Technical Competencies Essential: A can-do attitude and a readiness to work. Desirable: Previous experience of working in a commercial gardening capacity. Hold a recognised qualification. Basic Health and Safety training. Previous experience of working within a school or college. Previous experience of working in a horticultural environment. Some knowledge and a genuine interest in herbaceous plants, shrubs, basic pruning techniques, and the ability to identify weeds. Qualifications Desirable: Qualifications and/or training in the use of powered machinery, COSHH, manual handling although training can be given in these areas if required. Spraying qualification Pa1 and Pa6. Good standard of education, numeracy and literacy. To Apply If you feel you are a suitable candidate and would like to work for the Charterhouse School, please click apply to be redirected to their website to complete your application.
M&E Operational Planner Location: Leatherhead Hours: 37.5 hours a week / Monday-Friday Salary: Salary Up to 31,531.50 DOE + benefits including free parking The Role We are looking for an organised and forward-thinking M&E Operational Planner to join our clients expanding team at their Head Office in Leatherhead. You will play a key role in coordinating and scheduling daily work for engineers, ensuring service level agreements (SLAs) are met and resources are used effectively. This role is essential in balancing demand, managing operational pressures and supporting overall service performance. Key Responsibilities Planning & Scheduling Allocate and schedule daily work orders based on priority and availability Balance engineer workloads (12+ jobs per day per engineer) Review completed jobs and arrange return visits where needed Proactively manage risks to SLAs Resource Coordination Monitor engineer availability and identify capacity gaps Escalate concerns to Field Operations Managers (FOMs) Adjust schedules in response to operational needs Communication & Stakeholder Liaison Liaise with engineers, FOMs and internal teams Resolve scheduling conflicts and competing priorities Communicate appointment changes or delays to tenants professionally Performance & Systems Track engineer progress throughout the day Maintain accurate records in Business Central (BC) Identify opportunities to improve planning processes For this role you will need: Experience planning workloads in high-volume operational environments Ability to manage competing priorities under pressure Strong organisational and problem-solving skills Excellent communication skills Experience using CRM or workforce management systems High attention to detail GCSEs (or equivalent) in English and Maths Planning or operations qualification First Aid, Fire Warden or Display Screen training Experience in process improvement or trend analysis What Success Looks Like SLAs are protected through proactive planning Operational risks are identified early and managed effectively Engineers and managers trust your judgement Planning processes continuously improve Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15660
Jun 18, 2026
Full time
M&E Operational Planner Location: Leatherhead Hours: 37.5 hours a week / Monday-Friday Salary: Salary Up to 31,531.50 DOE + benefits including free parking The Role We are looking for an organised and forward-thinking M&E Operational Planner to join our clients expanding team at their Head Office in Leatherhead. You will play a key role in coordinating and scheduling daily work for engineers, ensuring service level agreements (SLAs) are met and resources are used effectively. This role is essential in balancing demand, managing operational pressures and supporting overall service performance. Key Responsibilities Planning & Scheduling Allocate and schedule daily work orders based on priority and availability Balance engineer workloads (12+ jobs per day per engineer) Review completed jobs and arrange return visits where needed Proactively manage risks to SLAs Resource Coordination Monitor engineer availability and identify capacity gaps Escalate concerns to Field Operations Managers (FOMs) Adjust schedules in response to operational needs Communication & Stakeholder Liaison Liaise with engineers, FOMs and internal teams Resolve scheduling conflicts and competing priorities Communicate appointment changes or delays to tenants professionally Performance & Systems Track engineer progress throughout the day Maintain accurate records in Business Central (BC) Identify opportunities to improve planning processes For this role you will need: Experience planning workloads in high-volume operational environments Ability to manage competing priorities under pressure Strong organisational and problem-solving skills Excellent communication skills Experience using CRM or workforce management systems High attention to detail GCSEs (or equivalent) in English and Maths Planning or operations qualification First Aid, Fire Warden or Display Screen training Experience in process improvement or trend analysis What Success Looks Like SLAs are protected through proactive planning Operational risks are identified early and managed effectively Engineers and managers trust your judgement Planning processes continuously improve Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15660
Head of Stores Relocation from mainland UK required 60,000 + 30% Performance-Related Bonus An exciting opportunity has arisen for an experienced Head of Stores to join a highly successful, multi-site retail business operating across a diverse portfolio of premium consumer brands. Reporting directly to the Managing Director, the Head of Stores will take full responsibility for operational performance across a complex retail estate, leading large teams through a network of senior managers and driving commercial excellence across multiple categories. This is a senior leadership role requiring a commercially astute and highly visible Head of Stores who can balance strategic thinking with hands-on execution, inspire high-performing teams and deliver exceptional customer experiences. The Role As Head of Stores, you will be responsible for: Leading a multi-site retail operation across several locations Driving sales, profitability and operational performance Developing and coaching senior leadership teams to deliver best-in-class results Ensuring exceptional customer service standards across all areas of the business Managing labour, productivity and cost performance Delivering strong stock availability, compliance and operational excellence Working closely with finance, HR and key stakeholders to support business objectives Identifying opportunities for continuous improvement and future growth About You We are seeking a proven retail leader with: Significant multi-site retail management experience A track record of leading large teams within a complex retail environment Strong commercial and financial acumen Experience driving operational excellence and customer-focused cultures The ability to influence, challenge and inspire at all levels Resilience, credibility and a hands-on leadership style Experience within food, non-food or mixed-format retail operations would be highly advantageous Exceptional Store Managers or General Managers operating within large-scale retail environments may also be considered where they can demonstrate readiness to step into a Head of Stores position. What's on Offer Basic salary of 60,000 Performance-related bonus of up to 30% Relocation support package Housing support to assist with your move A senior leadership role with significant autonomy and influence The opportunity to shape the future direction of a successful and growing retail business Long-term career progression opportunities within a dynamic retail environment The chance to enjoy an exceptional quality of life in a thriving island community, with a safe environment, stunning surroundings and attractive personal tax benefits Important Information This is a relocation-based opportunity. Candidates must be willing to relocate from mainland UK and be permanently based in the location of the role. This position is not suitable for individuals seeking a weekly commute or hybrid arrangement from mainland UK. If you are an ambitious retail leader ready to take the next step in your career as a Head of Stores, we would love to hear from you. BH36502
Jun 18, 2026
Full time
Head of Stores Relocation from mainland UK required 60,000 + 30% Performance-Related Bonus An exciting opportunity has arisen for an experienced Head of Stores to join a highly successful, multi-site retail business operating across a diverse portfolio of premium consumer brands. Reporting directly to the Managing Director, the Head of Stores will take full responsibility for operational performance across a complex retail estate, leading large teams through a network of senior managers and driving commercial excellence across multiple categories. This is a senior leadership role requiring a commercially astute and highly visible Head of Stores who can balance strategic thinking with hands-on execution, inspire high-performing teams and deliver exceptional customer experiences. The Role As Head of Stores, you will be responsible for: Leading a multi-site retail operation across several locations Driving sales, profitability and operational performance Developing and coaching senior leadership teams to deliver best-in-class results Ensuring exceptional customer service standards across all areas of the business Managing labour, productivity and cost performance Delivering strong stock availability, compliance and operational excellence Working closely with finance, HR and key stakeholders to support business objectives Identifying opportunities for continuous improvement and future growth About You We are seeking a proven retail leader with: Significant multi-site retail management experience A track record of leading large teams within a complex retail environment Strong commercial and financial acumen Experience driving operational excellence and customer-focused cultures The ability to influence, challenge and inspire at all levels Resilience, credibility and a hands-on leadership style Experience within food, non-food or mixed-format retail operations would be highly advantageous Exceptional Store Managers or General Managers operating within large-scale retail environments may also be considered where they can demonstrate readiness to step into a Head of Stores position. What's on Offer Basic salary of 60,000 Performance-related bonus of up to 30% Relocation support package Housing support to assist with your move A senior leadership role with significant autonomy and influence The opportunity to shape the future direction of a successful and growing retail business Long-term career progression opportunities within a dynamic retail environment The chance to enjoy an exceptional quality of life in a thriving island community, with a safe environment, stunning surroundings and attractive personal tax benefits Important Information This is a relocation-based opportunity. Candidates must be willing to relocate from mainland UK and be permanently based in the location of the role. This position is not suitable for individuals seeking a weekly commute or hybrid arrangement from mainland UK. If you are an ambitious retail leader ready to take the next step in your career as a Head of Stores, we would love to hear from you. BH36502
Risk, Governance & Estates Compliance Manager Department: Operations and Estate Reports to: Head of Operations Responsible for: No direct line management (with strong cross-organisational coordination) Salary: £45,000 per annum Contract: Full time, permanent Location: On site at RADA We are seeking a highly organised and proactive Risk, Governance & Estates Compliance Manager to join our Operations and Estates team. This is a pivotal role responsible for coordinating RADA's approach to risk, governance, and compliance, alongside estates related health and safety. You will help ensure that systems, processes and records are robust, consistent and effective, providing a clear framework for organisational assurance. Working closely with senior leaders and colleagues across the organisation, you will play a key role in ensuring compliance activity is well managed, visible and delivered, while driving continuous improvement and best practice. About us Founded in 1904, RADA has an unparalleled record of success in training some of the world's most renowned actors and technical specialists. Ours is an impressive history on which we are building an innovative future. RADA training is not only informed by the industry but also produces graduates who take their place at the vanguard of their profession working at the cutting edge of the dramatic arts. How to apply Please visit our website via the button below for more details Recruitment Timetable Closing Date for Applications Friday 8 July 2026, 2pm We will review applications on a rolling basis and pause the process early, should we find the right candidate.
Jun 18, 2026
Full time
Risk, Governance & Estates Compliance Manager Department: Operations and Estate Reports to: Head of Operations Responsible for: No direct line management (with strong cross-organisational coordination) Salary: £45,000 per annum Contract: Full time, permanent Location: On site at RADA We are seeking a highly organised and proactive Risk, Governance & Estates Compliance Manager to join our Operations and Estates team. This is a pivotal role responsible for coordinating RADA's approach to risk, governance, and compliance, alongside estates related health and safety. You will help ensure that systems, processes and records are robust, consistent and effective, providing a clear framework for organisational assurance. Working closely with senior leaders and colleagues across the organisation, you will play a key role in ensuring compliance activity is well managed, visible and delivered, while driving continuous improvement and best practice. About us Founded in 1904, RADA has an unparalleled record of success in training some of the world's most renowned actors and technical specialists. Ours is an impressive history on which we are building an innovative future. RADA training is not only informed by the industry but also produces graduates who take their place at the vanguard of their profession working at the cutting edge of the dramatic arts. How to apply Please visit our website via the button below for more details Recruitment Timetable Closing Date for Applications Friday 8 July 2026, 2pm We will review applications on a rolling basis and pause the process early, should we find the right candidate.
Purpose of the Role The Head of Operations is the most senior staff member at PACE and the primary day-to-day operational lead for the organisation. The postholder will ensure that services for children and young people are delivered safely, consistently, and to a high standard across all three sites, and that the organisation's systems, finances, people, and compliance obligations are properly managed. This is an operational leadership role with responsibility for translating the Board's strategic direction into effective day-to-day delivery. The postholder will work closely with the Board of Trustees, who retain strategic governance responsibility, and will be the principal point of accountability for performance across all services. The postholder will also act as Designated Safeguarding Lead for the organisation Key Responsibilities 1. Operational Leadership and Service Delivery • Take day-to-day operational responsibility for all PACE services across all three sites, ensuring consistent, high-quality, and safe delivery. • Support and line manage Senior Centre Managers and Service Managers, providing clear direction, regular supervision, and accountability. • Ensure all services meet regulatory requirements including EYFS, Ofsted standards, safeguarding and child protection legislation, and disability inclusion policy. • Maintain and develop operational policies and procedures that reflect best practice in service delivery for children and young people, including those with additional needs. • Identify and respond to operational risks across sites, escalating to the Board where appropriate. 2. Safeguarding • Act as the organisation's Designated Safeguarding Lead (DSL), maintaining overall responsibility for safeguarding practice across all sites. • Ensure centre managers and service leads fulfil their DSL responsibilities and that training, records, and incident reporting are consistent, up to date, and audit-ready. • Lead the organisation's response to any safeguarding concern or Ofsted inspection, maintaining transparent and proactive communication with commissioners and the Board. • Embed a culture of safeguarding awareness and accountability across the whole staff team. 3. Financial Management and Budget Oversight • Work with the Finance team to manage the organisation's annual budget, ensuring income and expenditure are tracked accurately and reported monthly. • Hold budget holder accountability across service and centre level, ensuring managers understand and operate within their agreed financial envelopes. • Monitor income streams - including statutory contracts, parental fees, grants, and fundraised income - and alert the Board to variances or risks in a timely manner. • Support income generation through effective contract delivery, occupancy management, and proactive relationship management with commissioners. • Oversee the Fundraising Manager's workload and priorities, ensuring fundraising activity is aligned to operational need and deliverable commitments are accurate before submission. 4. Human Resources and Workforce Management • Lead, support, and develop the staff team, fostering a culture of professionalism, consistency, and accountability. • Work with the HR Consultant to ensure HR processes - including onboarding, probation, sickness management, performance management, and offboarding - are followed correctly and documented appropriately. • Conduct regular line management meetings and appraisals with direct reports, setting clear expectations and addressing performance issues promptly and fairly. • Manage staffing levels and deployment across sites to ensure services are appropriately resourced, proportionate to demand and income, and compliant with contractual ratios. • Address workforce culture issues, reducing reliance on informal decision-making and ensuring accountability is embedded at all levels of the team. 5. Commissioner and Stakeholder Relationships • Maintain and develop the organisation's relationships with Camden commissioners, the Play Providers Forum, Family Hubs, and other statutory and voluntary sector partners. • Ensure proactive, transparent, and timely communication with Camden regarding service delivery, performance data, and any operational concerns. • Represent PACE at external meetings, forums, and events as required. • Support the development of community partnerships that extend the reach and impact of PACE's services. 6. Compliance, Governance and Risk • Ensure organisational compliance with all relevant regulatory frameworks including Ofsted, EYFS, charity law, and employment legislation. • Maintain and regularly review operational policies, risk registers, and compliance records, ensuring they are current and accessible across all sites. • Provide the Board of Trustees with regular, concise, and accurate reports on operational performance, financial position, safeguarding, staffing, and risk. • Support Board governance by preparing timely papers, flagging decisions required, and maintaining clear separation between operational management and trustee oversight. 7. Systems, Monitoring and Evaluation • Embed consistent, documented operational systems across all sites, reducing reliance on individual knowledge and informal workarounds. • Develop and maintain monitoring and evaluation frameworks to track service quality, outcomes for children and families, and contractual KPIs. • Oversee the organisation's use of operational systems including safeguarding software, HR and payroll platforms, invoicing, and timekeeping tools. Produce and sign off external impact reports for funders and commissioners Essentials: Experience in an operational management role within a children's services, play, youth work, education, or social care setting At least 3 years in a management role with direct line management of multiple staff or teams Demonstrable knowledge and practical experience of safeguarding children, including DSL-level responsibility Experience managing multi-site or multi-service delivery Sound financial literacy: budget management, variance analysis, and income/expenditure monitoring Experience of working with Ofsted regulatory frameworks, including EYFS Strong people management skills: supervision, appraisal, performance management, and HR process compliance Experience working with, and reporting to, a Board of Trustees or equivalent governance body Excellent written and verbal communication skills Ability to manage competing priorities across multiple sites calmly and consistently Commitment to inclusive practice and experience working with children with disabilities and additional needs A suitable Level 3 or above qualification in Early Years, Childcare, or a relevant field (e.g. CACHE Level 3, BTEC Level 3 in Children's Play, Learning and Development, or equivalent EYFS-recognised qualification) Desirable Experience of income generation including commissioner relationships, grant management, and contract compliance Experience of charity or voluntary sector management Coaching or mentoring experience Knowledge of Camden's VCS and community infrastructure Conditions of Employment • This post is subject to an enhanced DBS check. • The postholder will be required to work across all PACE sites in Camden. Flexible or hybrid working will be considered where operationally appropriate, but the role requires significant on-site presence. • PACE is an equal opportunities employer and positively encourages applications from all sections of the community. • PACE is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
Jun 18, 2026
Full time
Purpose of the Role The Head of Operations is the most senior staff member at PACE and the primary day-to-day operational lead for the organisation. The postholder will ensure that services for children and young people are delivered safely, consistently, and to a high standard across all three sites, and that the organisation's systems, finances, people, and compliance obligations are properly managed. This is an operational leadership role with responsibility for translating the Board's strategic direction into effective day-to-day delivery. The postholder will work closely with the Board of Trustees, who retain strategic governance responsibility, and will be the principal point of accountability for performance across all services. The postholder will also act as Designated Safeguarding Lead for the organisation Key Responsibilities 1. Operational Leadership and Service Delivery • Take day-to-day operational responsibility for all PACE services across all three sites, ensuring consistent, high-quality, and safe delivery. • Support and line manage Senior Centre Managers and Service Managers, providing clear direction, regular supervision, and accountability. • Ensure all services meet regulatory requirements including EYFS, Ofsted standards, safeguarding and child protection legislation, and disability inclusion policy. • Maintain and develop operational policies and procedures that reflect best practice in service delivery for children and young people, including those with additional needs. • Identify and respond to operational risks across sites, escalating to the Board where appropriate. 2. Safeguarding • Act as the organisation's Designated Safeguarding Lead (DSL), maintaining overall responsibility for safeguarding practice across all sites. • Ensure centre managers and service leads fulfil their DSL responsibilities and that training, records, and incident reporting are consistent, up to date, and audit-ready. • Lead the organisation's response to any safeguarding concern or Ofsted inspection, maintaining transparent and proactive communication with commissioners and the Board. • Embed a culture of safeguarding awareness and accountability across the whole staff team. 3. Financial Management and Budget Oversight • Work with the Finance team to manage the organisation's annual budget, ensuring income and expenditure are tracked accurately and reported monthly. • Hold budget holder accountability across service and centre level, ensuring managers understand and operate within their agreed financial envelopes. • Monitor income streams - including statutory contracts, parental fees, grants, and fundraised income - and alert the Board to variances or risks in a timely manner. • Support income generation through effective contract delivery, occupancy management, and proactive relationship management with commissioners. • Oversee the Fundraising Manager's workload and priorities, ensuring fundraising activity is aligned to operational need and deliverable commitments are accurate before submission. 4. Human Resources and Workforce Management • Lead, support, and develop the staff team, fostering a culture of professionalism, consistency, and accountability. • Work with the HR Consultant to ensure HR processes - including onboarding, probation, sickness management, performance management, and offboarding - are followed correctly and documented appropriately. • Conduct regular line management meetings and appraisals with direct reports, setting clear expectations and addressing performance issues promptly and fairly. • Manage staffing levels and deployment across sites to ensure services are appropriately resourced, proportionate to demand and income, and compliant with contractual ratios. • Address workforce culture issues, reducing reliance on informal decision-making and ensuring accountability is embedded at all levels of the team. 5. Commissioner and Stakeholder Relationships • Maintain and develop the organisation's relationships with Camden commissioners, the Play Providers Forum, Family Hubs, and other statutory and voluntary sector partners. • Ensure proactive, transparent, and timely communication with Camden regarding service delivery, performance data, and any operational concerns. • Represent PACE at external meetings, forums, and events as required. • Support the development of community partnerships that extend the reach and impact of PACE's services. 6. Compliance, Governance and Risk • Ensure organisational compliance with all relevant regulatory frameworks including Ofsted, EYFS, charity law, and employment legislation. • Maintain and regularly review operational policies, risk registers, and compliance records, ensuring they are current and accessible across all sites. • Provide the Board of Trustees with regular, concise, and accurate reports on operational performance, financial position, safeguarding, staffing, and risk. • Support Board governance by preparing timely papers, flagging decisions required, and maintaining clear separation between operational management and trustee oversight. 7. Systems, Monitoring and Evaluation • Embed consistent, documented operational systems across all sites, reducing reliance on individual knowledge and informal workarounds. • Develop and maintain monitoring and evaluation frameworks to track service quality, outcomes for children and families, and contractual KPIs. • Oversee the organisation's use of operational systems including safeguarding software, HR and payroll platforms, invoicing, and timekeeping tools. Produce and sign off external impact reports for funders and commissioners Essentials: Experience in an operational management role within a children's services, play, youth work, education, or social care setting At least 3 years in a management role with direct line management of multiple staff or teams Demonstrable knowledge and practical experience of safeguarding children, including DSL-level responsibility Experience managing multi-site or multi-service delivery Sound financial literacy: budget management, variance analysis, and income/expenditure monitoring Experience of working with Ofsted regulatory frameworks, including EYFS Strong people management skills: supervision, appraisal, performance management, and HR process compliance Experience working with, and reporting to, a Board of Trustees or equivalent governance body Excellent written and verbal communication skills Ability to manage competing priorities across multiple sites calmly and consistently Commitment to inclusive practice and experience working with children with disabilities and additional needs A suitable Level 3 or above qualification in Early Years, Childcare, or a relevant field (e.g. CACHE Level 3, BTEC Level 3 in Children's Play, Learning and Development, or equivalent EYFS-recognised qualification) Desirable Experience of income generation including commissioner relationships, grant management, and contract compliance Experience of charity or voluntary sector management Coaching or mentoring experience Knowledge of Camden's VCS and community infrastructure Conditions of Employment • This post is subject to an enhanced DBS check. • The postholder will be required to work across all PACE sites in Camden. Flexible or hybrid working will be considered where operationally appropriate, but the role requires significant on-site presence. • PACE is an equal opportunities employer and positively encourages applications from all sections of the community. • PACE is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.