Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or innovative tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - High school or equivalent diploma - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - 4 years UK certified apprenticeship - NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 09, 2026
Full time
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or innovative tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - High school or equivalent diploma - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - 4 years UK certified apprenticeship - NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
JOB LOCATION: Daventry, UK. Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech. BASIC QUALIFICATIONS - High school or equivalent diploma - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - 4 years UK certified apprenticeship - NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline or operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 09, 2026
Full time
JOB LOCATION: Daventry, UK. Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech. BASIC QUALIFICATIONS - High school or equivalent diploma - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - 4 years UK certified apprenticeship - NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline or operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics, or 4 years UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management, or experience in facilities management - Experience with robotic operation and maintenance - Experience as a mentor, tech lead or leading an engineering team - Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 09, 2026
Full time
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics, or 4 years UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management, or experience in facilities management - Experience with robotic operation and maintenance - Experience as a mentor, tech lead or leading an engineering team - Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Head of Finance Business Partnering Location: IWM London Salary: £65,000-£67,500 per annum Vacancy Type: Permanent, Full time Working Hours: 36 hours per week What It s Like to Work Here Imperial War Museums (IWM) connects people with the stories of modern conflict, helping shape understanding of its impact on society. You ll join a collaborative, purpose-driven organisation with a strong public mission and a focus on accountability, innovation and continuous improvement. Teams work closely across disciplines to deliver high-quality experiences for visitors while ensuring long-term sustainability. Why This Role Matters This role is central to how financial insight shapes decision-making across IWM. As Head of Finance Business Partnering, you ll lead the function that connects finance with the wider organisation ensuring leaders have the clarity, challenge and support they need to deliver against strategic and commercial objectives. You ll play a key role in aligning financial planning with IWM s mission, supporting both public-facing activity and commercial operations, while maintaining strong governance and value for money. What You ll Be Doing Lead and develop the Finance Business Partnering function, building a high-performing and well-structured team Act as a trusted advisor to senior leaders, providing clear financial insight and constructive challenge Partner closely with the Commercial directorate to support income growth, pricing decisions and business planning Translate strategy into financial plans, budgets and performance measures Lead budgeting, forecasting and reforecasting processes, ensuring alignment with organisational priorities Deliver high-quality reporting, analysis and scenario modelling to support decision-making Support major strategic initiatives, investment cases and organisational change Improve financial systems, reporting and processes to increase efficiency, insight and transparency Promote financial understanding across the organisation, enabling better decision-making at all levels What We re Looking For We d love to hear from you if you have: Proven experience leading a finance business partnering or FP&A function Strong experience influencing and challenging senior stakeholders Track record of supporting commercial performance and strategic decision-making Experience leading budgeting, forecasting and financial planning processes Ability to turn complex financial data into clear, actionable insight Strong team leadership skills, with experience building or developing teams Qualified accountant (e.g. ACA, ACCA, CIMA, CIPFA) or equivalent experience Strong analytical skills and a proactive, problem-solving mindset Understanding of public sector, charity or grant-funded environments (desirable) How You ll Work You ll work closely with senior leaders across commercial, operational and support functions, acting as a key link between finance and the wider organisation. The role requires strong collaboration across directorates, including Collections, Exhibitions, Learning and Estates, to ensure consistent and high-quality financial support. What Success Looks Like (First 6 12 Months) Build strong, trusted relationships with senior stakeholders across all directorates Establish a clear, effective Finance Business Partnering model and team structure Improve the quality and consistency of financial reporting, planning and insight Strengthen financial support to commercial decision-making and income generation Deliver measurable improvements to budgeting and forecasting processes Embed finance as a proactive and valued partner to the business To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museums, please click apply to be redirected to our website to complete your application.
Aug 09, 2026
Full time
Head of Finance Business Partnering Location: IWM London Salary: £65,000-£67,500 per annum Vacancy Type: Permanent, Full time Working Hours: 36 hours per week What It s Like to Work Here Imperial War Museums (IWM) connects people with the stories of modern conflict, helping shape understanding of its impact on society. You ll join a collaborative, purpose-driven organisation with a strong public mission and a focus on accountability, innovation and continuous improvement. Teams work closely across disciplines to deliver high-quality experiences for visitors while ensuring long-term sustainability. Why This Role Matters This role is central to how financial insight shapes decision-making across IWM. As Head of Finance Business Partnering, you ll lead the function that connects finance with the wider organisation ensuring leaders have the clarity, challenge and support they need to deliver against strategic and commercial objectives. You ll play a key role in aligning financial planning with IWM s mission, supporting both public-facing activity and commercial operations, while maintaining strong governance and value for money. What You ll Be Doing Lead and develop the Finance Business Partnering function, building a high-performing and well-structured team Act as a trusted advisor to senior leaders, providing clear financial insight and constructive challenge Partner closely with the Commercial directorate to support income growth, pricing decisions and business planning Translate strategy into financial plans, budgets and performance measures Lead budgeting, forecasting and reforecasting processes, ensuring alignment with organisational priorities Deliver high-quality reporting, analysis and scenario modelling to support decision-making Support major strategic initiatives, investment cases and organisational change Improve financial systems, reporting and processes to increase efficiency, insight and transparency Promote financial understanding across the organisation, enabling better decision-making at all levels What We re Looking For We d love to hear from you if you have: Proven experience leading a finance business partnering or FP&A function Strong experience influencing and challenging senior stakeholders Track record of supporting commercial performance and strategic decision-making Experience leading budgeting, forecasting and financial planning processes Ability to turn complex financial data into clear, actionable insight Strong team leadership skills, with experience building or developing teams Qualified accountant (e.g. ACA, ACCA, CIMA, CIPFA) or equivalent experience Strong analytical skills and a proactive, problem-solving mindset Understanding of public sector, charity or grant-funded environments (desirable) How You ll Work You ll work closely with senior leaders across commercial, operational and support functions, acting as a key link between finance and the wider organisation. The role requires strong collaboration across directorates, including Collections, Exhibitions, Learning and Estates, to ensure consistent and high-quality financial support. What Success Looks Like (First 6 12 Months) Build strong, trusted relationships with senior stakeholders across all directorates Establish a clear, effective Finance Business Partnering model and team structure Improve the quality and consistency of financial reporting, planning and insight Strengthen financial support to commercial decision-making and income generation Deliver measurable improvements to budgeting and forecasting processes Embed finance as a proactive and valued partner to the business To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museums, please click apply to be redirected to our website to complete your application.
Operations Administrator Part Time 18.5 hours per week (Monday-Friday) Reading 25,525 - 27,992 FTE Are you a highly organised administrator with excellent attention to detail? We're looking for an Operations Administrator to provide administrative support across compliance, estates and health & safety processes. Working closely with the Head of Estates, you'll help maintain accurate records, coordinate statutory inspections, manage contractor documentation and support audits to ensure compliance requirements are met. Benefits: Permanent part-time role (18.5 hours per week across five days) Excellent pension Private healthcare Free parking Professional development Employee Assistance Programme Additional employee benefits As the Operations Administrator, you will be responsible for: Maintain compliance and health & safety records Coordinate statutory inspections and planned maintenance Manage contractor documentation and compliance records Support risk assessments, audits and inspections Record accidents and incidents Provide administrative support to the Head of Estates The successful Operations Administrator will have the following related skills / experience: Previous administration or compliance experience Excellent organisation and attention to detail Strong IT skills Great communication skills Experience within compliance, facilities, estates or health & safety would be advantageous
Aug 08, 2026
Full time
Operations Administrator Part Time 18.5 hours per week (Monday-Friday) Reading 25,525 - 27,992 FTE Are you a highly organised administrator with excellent attention to detail? We're looking for an Operations Administrator to provide administrative support across compliance, estates and health & safety processes. Working closely with the Head of Estates, you'll help maintain accurate records, coordinate statutory inspections, manage contractor documentation and support audits to ensure compliance requirements are met. Benefits: Permanent part-time role (18.5 hours per week across five days) Excellent pension Private healthcare Free parking Professional development Employee Assistance Programme Additional employee benefits As the Operations Administrator, you will be responsible for: Maintain compliance and health & safety records Coordinate statutory inspections and planned maintenance Manage contractor documentation and compliance records Support risk assessments, audits and inspections Record accidents and incidents Provide administrative support to the Head of Estates The successful Operations Administrator will have the following related skills / experience: Previous administration or compliance experience Excellent organisation and attention to detail Strong IT skills Great communication skills Experience within compliance, facilities, estates or health & safety would be advantageous
Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Aug 08, 2026
Full time
Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Head of Facilities Management Operations Location: North East England Organisation: Independant Charity Salary: Competitive (DOE) Are you an experienced Facilities Management leader looking to make a real difference? Finegreen are supporting one of the UK's leading disability charities. We are looking for an exceptional Head of FM Operations to lead Facilities Management services across a diverse multi-site estate, ensuring safe, compliant and high-quality environments that enable the people we support to thrive. This is a fantastic opportunity for an innovative and people-focused FM professional to drive operational excellence, lead service improvements and play a key role in delivering the Foundation's long-term Estates and Facilities strategy. The Role Reporting to the Head of Estates, you will provide strategic and operational leadership across both Hard and Soft FM services, ensuring the effective delivery of maintenance, compliance, engineering, cleaning, catering, security, waste, grounds maintenance and reception services. You will lead internal teams and external contractors, ensuring statutory compliance, outstanding customer service and value for money while fostering a positive, high-performing culture across the organisation. Key Responsibilities Lead the operational delivery of Hard and Soft FM services across a complex multi-site estate. Ensure full compliance with all statutory and regulatory requirements, including health and safety legislation. Manage planned preventative maintenance (PPM), statutory inspections and critical building systems. Lead and develop in-house FM teams while managing outsourced service providers and contracts. Monitor performance through KPIs, audits and customer feedback, driving continuous improvement. Oversee CAFM systems, asset management and operational reporting. Manage FM budgets, procurement activities and supplier performance. Support long-term estates planning, sustainability initiatives and capital development projects. Lead operational readiness for refurbishments, new buildings and service transitions. Build strong relationships with stakeholders across the organisation while providing visible and inspiring leadership. About You We're looking for someone who brings: Significant experience leading Facilities Management operations across complex or multi-site estates. Strong knowledge of statutory compliance, health and safety legislation and FM best practice. Experience managing both in-house teams and outsourced FM contracts. Excellent financial management and budgetary experience. Outstanding communication and stakeholder management skills. A proactive, solutions-focused approach with the ability to lead through change. Desirable Experience Membership of IWFM, CIBSE, IOSH, NEBOSH or other relevant professional body. Experience within healthcare, education, public sector or similarly regulated environments. Knowledge of CAFM systems, digital transformation and asset management. Understanding of sustainability initiatives and Net Zero programmes. Knowledge of CDM Regulations 2015. What We're Looking For This role will suit a visible and approachable leader who enjoys building relationships, developing teams and challenging the status quo in a positive way. You'll be commercially aware, customer-focused and passionate about creating safe, compliant and high-performing environments. If you're looking for an opportunity where your leadership can genuinely improve services and positively impact the lives of others, we'd love to hear from you.
Aug 08, 2026
Contractor
Head of Facilities Management Operations Location: North East England Organisation: Independant Charity Salary: Competitive (DOE) Are you an experienced Facilities Management leader looking to make a real difference? Finegreen are supporting one of the UK's leading disability charities. We are looking for an exceptional Head of FM Operations to lead Facilities Management services across a diverse multi-site estate, ensuring safe, compliant and high-quality environments that enable the people we support to thrive. This is a fantastic opportunity for an innovative and people-focused FM professional to drive operational excellence, lead service improvements and play a key role in delivering the Foundation's long-term Estates and Facilities strategy. The Role Reporting to the Head of Estates, you will provide strategic and operational leadership across both Hard and Soft FM services, ensuring the effective delivery of maintenance, compliance, engineering, cleaning, catering, security, waste, grounds maintenance and reception services. You will lead internal teams and external contractors, ensuring statutory compliance, outstanding customer service and value for money while fostering a positive, high-performing culture across the organisation. Key Responsibilities Lead the operational delivery of Hard and Soft FM services across a complex multi-site estate. Ensure full compliance with all statutory and regulatory requirements, including health and safety legislation. Manage planned preventative maintenance (PPM), statutory inspections and critical building systems. Lead and develop in-house FM teams while managing outsourced service providers and contracts. Monitor performance through KPIs, audits and customer feedback, driving continuous improvement. Oversee CAFM systems, asset management and operational reporting. Manage FM budgets, procurement activities and supplier performance. Support long-term estates planning, sustainability initiatives and capital development projects. Lead operational readiness for refurbishments, new buildings and service transitions. Build strong relationships with stakeholders across the organisation while providing visible and inspiring leadership. About You We're looking for someone who brings: Significant experience leading Facilities Management operations across complex or multi-site estates. Strong knowledge of statutory compliance, health and safety legislation and FM best practice. Experience managing both in-house teams and outsourced FM contracts. Excellent financial management and budgetary experience. Outstanding communication and stakeholder management skills. A proactive, solutions-focused approach with the ability to lead through change. Desirable Experience Membership of IWFM, CIBSE, IOSH, NEBOSH or other relevant professional body. Experience within healthcare, education, public sector or similarly regulated environments. Knowledge of CAFM systems, digital transformation and asset management. Understanding of sustainability initiatives and Net Zero programmes. Knowledge of CDM Regulations 2015. What We're Looking For This role will suit a visible and approachable leader who enjoys building relationships, developing teams and challenging the status quo in a positive way. You'll be commercially aware, customer-focused and passionate about creating safe, compliant and high-performing environments. If you're looking for an opportunity where your leadership can genuinely improve services and positively impact the lives of others, we'd love to hear from you.
Hays Construction and Property
Eastleigh, Hampshire
Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The role: We are currently working exclusively with a well-established and respected Building Society to identify a new Head of Operations (Mortgages & Savings). Reporting to COO the role of Head of Operations (Mortgages & Savings) will have full responsibility for all aspects of delivering customer outcomes in retail savings (acquisition and servicing) and mortgage servicing. Further responsibilities for Head of Operations (Mortgages & Savings) include Ensure the highest levels of customer service to members Set and oversee the achievement of KPI's for internal teams and individuals Lead, inspire and develop the direct reports and teams. Including Retail, Sales, Mortgage Servicing and Marketing. Ensure all operational processes and procedures are completed to the satisfaction of members and meet SLA's. Manage third party relationships and ensure compliance with the Society's third party policies Ownership of 1st line Risk & Compliance for Branch, Sales, Marketing & Servicing Use MI to identify trends and changes relating to Sales and Customer Service volumes and this relates to the overall business plan The Company: A well established and respected Building Society with a reputation for highly competitive products and excellent customer service. Hybrid working is available. The Person: c5+ years experience in a similar senior operations role within Financial Services. Strong leadership credentials with a proven track record of motivating and inspiring teams to achieve/exceed targets and goals Skilled in third party management with strong commercial and negotiation skills Demonstrate success in embedding and delivering operational and customer service excellence The ability to build credibility and influence at all levels of seniority Calm and focused under pressure who finds & delivers pragmatic solutions Strong MS Office including Word & Excel.
Aug 08, 2026
Full time
The role: We are currently working exclusively with a well-established and respected Building Society to identify a new Head of Operations (Mortgages & Savings). Reporting to COO the role of Head of Operations (Mortgages & Savings) will have full responsibility for all aspects of delivering customer outcomes in retail savings (acquisition and servicing) and mortgage servicing. Further responsibilities for Head of Operations (Mortgages & Savings) include Ensure the highest levels of customer service to members Set and oversee the achievement of KPI's for internal teams and individuals Lead, inspire and develop the direct reports and teams. Including Retail, Sales, Mortgage Servicing and Marketing. Ensure all operational processes and procedures are completed to the satisfaction of members and meet SLA's. Manage third party relationships and ensure compliance with the Society's third party policies Ownership of 1st line Risk & Compliance for Branch, Sales, Marketing & Servicing Use MI to identify trends and changes relating to Sales and Customer Service volumes and this relates to the overall business plan The Company: A well established and respected Building Society with a reputation for highly competitive products and excellent customer service. Hybrid working is available. The Person: c5+ years experience in a similar senior operations role within Financial Services. Strong leadership credentials with a proven track record of motivating and inspiring teams to achieve/exceed targets and goals Skilled in third party management with strong commercial and negotiation skills Demonstrate success in embedding and delivering operational and customer service excellence The ability to build credibility and influence at all levels of seniority Calm and focused under pressure who finds & delivers pragmatic solutions Strong MS Office including Word & Excel.
A national independent property development company in Oxfordshire are looking for a Head of Property for new and re-sale properties at over 50 sites in the south of the UK. You will be responsible for all aspects of the business, ensuring that it offers a first-class resales and new home sale service to all existing and future clients and becomes the agent of choice for the sale of all homes. As well as acting as line manager for all staff and running all day-to-day business operations, the Head of Property also functions as a director on the board and makes a significant contribution to the strategic development of the business. Offering an effective and high performing in-house agency to leaseholders and new business partners is a key priority. Responsibilities: To lead on all aspects of the Property business. To provide expert analysis and advice to the company with regards to property sales. To identify all opportunities for business growth (revenue and profit) to maximise performance and lead to the future success of the company. Working with the Property teams as necessary to implement initiatives and monitor their success. To optimise the number of properties in the Property pipeline, ensuring maximum property values within the portfolio. To ensure an excellent level of customer service is always delivered to clients, contributing to the reputational development of the brand. To act as line manager for Property personnel, ensuring performance and offering day to day support and guidance and compliance with all HR requirements. To lead on the annual budget setting process, and to manage all expenditure to ensure profitability. Reporting to the board of directors on a regular basis. To lead on all creative strategy for marketing and PR, liaising with external consultants where required. Overseeing marketing strategy and marketing campaigns for both property re-sales and new home sales. To ensure that the website is developed and maintained to maximise reach to existing and new clients. To promote the Property service both internally and externally. To maximise pipeline and market share from the property portfolio and to further develop external business partnerships and growth opportunities. To work closely with the Executive and senior team within Property to ensure seamless delivery of the aims and objectives of both organisations. To ensure that all Property activity remains aligned with the company's core values. To ensure compliance with all requirements of The Property Ombudsman code of practice Experience and the confidence to engage with internal and external customers in a group setting, including running presentations and providing reports. The ability to operate at board level, contributing to and leading on board discussions. Ensuring effective governance of the company. Experience in developing, implementing, and monitoring a marketing and sales strategy for high quality homes. Excellent customer service skills. Experience in a similar environment and with a similar age group would be an advantage. You can deal with enquiries and potential leads quickly and effectively and ensure your team does the same. Extensive experience in a sales environment. You must be able to demonstrate a successful history of selling high quality homes, and the associated retirement lifestyle, maximising valuations. You need to have exceptional communication skills and foster good and supportive working relationships whilst maintaining professionalism. You need to be able to manage, dissolve conflict, and maintain strict confidentiality and be an excellent listener. Salary offered is c 50k, paid mileage, life assurance and company pension and excellent working environment in the Office with the team, home working and field-based visits to company sites. Monday - Friday 9am - 5pm based in Oxfordshire. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 08, 2026
Full time
A national independent property development company in Oxfordshire are looking for a Head of Property for new and re-sale properties at over 50 sites in the south of the UK. You will be responsible for all aspects of the business, ensuring that it offers a first-class resales and new home sale service to all existing and future clients and becomes the agent of choice for the sale of all homes. As well as acting as line manager for all staff and running all day-to-day business operations, the Head of Property also functions as a director on the board and makes a significant contribution to the strategic development of the business. Offering an effective and high performing in-house agency to leaseholders and new business partners is a key priority. Responsibilities: To lead on all aspects of the Property business. To provide expert analysis and advice to the company with regards to property sales. To identify all opportunities for business growth (revenue and profit) to maximise performance and lead to the future success of the company. Working with the Property teams as necessary to implement initiatives and monitor their success. To optimise the number of properties in the Property pipeline, ensuring maximum property values within the portfolio. To ensure an excellent level of customer service is always delivered to clients, contributing to the reputational development of the brand. To act as line manager for Property personnel, ensuring performance and offering day to day support and guidance and compliance with all HR requirements. To lead on the annual budget setting process, and to manage all expenditure to ensure profitability. Reporting to the board of directors on a regular basis. To lead on all creative strategy for marketing and PR, liaising with external consultants where required. Overseeing marketing strategy and marketing campaigns for both property re-sales and new home sales. To ensure that the website is developed and maintained to maximise reach to existing and new clients. To promote the Property service both internally and externally. To maximise pipeline and market share from the property portfolio and to further develop external business partnerships and growth opportunities. To work closely with the Executive and senior team within Property to ensure seamless delivery of the aims and objectives of both organisations. To ensure that all Property activity remains aligned with the company's core values. To ensure compliance with all requirements of The Property Ombudsman code of practice Experience and the confidence to engage with internal and external customers in a group setting, including running presentations and providing reports. The ability to operate at board level, contributing to and leading on board discussions. Ensuring effective governance of the company. Experience in developing, implementing, and monitoring a marketing and sales strategy for high quality homes. Excellent customer service skills. Experience in a similar environment and with a similar age group would be an advantage. You can deal with enquiries and potential leads quickly and effectively and ensure your team does the same. Extensive experience in a sales environment. You must be able to demonstrate a successful history of selling high quality homes, and the associated retirement lifestyle, maximising valuations. You need to have exceptional communication skills and foster good and supportive working relationships whilst maintaining professionalism. You need to be able to manage, dissolve conflict, and maintain strict confidentiality and be an excellent listener. Salary offered is c 50k, paid mileage, life assurance and company pension and excellent working environment in the Office with the team, home working and field-based visits to company sites. Monday - Friday 9am - 5pm based in Oxfordshire. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Salary: Up to 32,000 + bonus Location: Kenginsgton Hours: Monday-Friday, 9:00am-6pm About My Client A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities. The Role This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process. Key responsibilities Managing landlord onboarding from compliance through to marketing Sending out paperwork and ensuring properties are fully compliant Creating and maintaining accurate property records on internal systems Booking photography, floorplans and EPCs with external suppliers Liaising with internal teams to ensure all documentation is in place ahead of move-ins Handling incoming calls and enquiries professionally Providing feedback to landlords, tenants and applicants Preparing marketing materials and market appraisal packs Supporting with audits and ensuring adherence to procedures Managing invoices, expenses and general administration What You'll Need Minimum 1 year's experience within an administrative role Ideally experience within lettings, estate agency or property Strong organisational skills and ability to manage a busy workload Excellent written and verbal communication skills High attention to detail and accuracy Confident IT skills including Microsoft Office Professional telephone manner and client-facing confidence A proactive and team-focused approach What's on Offer Competitive salary with bonus structure Structured training and progression opportunities Supportive and collaborative team environment Access to a strong benefits package Opportunity to join a well-established, reputable brand
Aug 08, 2026
Full time
Salary: Up to 32,000 + bonus Location: Kenginsgton Hours: Monday-Friday, 9:00am-6pm About My Client A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities. The Role This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process. Key responsibilities Managing landlord onboarding from compliance through to marketing Sending out paperwork and ensuring properties are fully compliant Creating and maintaining accurate property records on internal systems Booking photography, floorplans and EPCs with external suppliers Liaising with internal teams to ensure all documentation is in place ahead of move-ins Handling incoming calls and enquiries professionally Providing feedback to landlords, tenants and applicants Preparing marketing materials and market appraisal packs Supporting with audits and ensuring adherence to procedures Managing invoices, expenses and general administration What You'll Need Minimum 1 year's experience within an administrative role Ideally experience within lettings, estate agency or property Strong organisational skills and ability to manage a busy workload Excellent written and verbal communication skills High attention to detail and accuracy Confident IT skills including Microsoft Office Professional telephone manner and client-facing confidence A proactive and team-focused approach What's on Offer Competitive salary with bonus structure Structured training and progression opportunities Supportive and collaborative team environment Access to a strong benefits package Opportunity to join a well-established, reputable brand
Salary: Up to 32,000 + bonus Location: St Johns Wood Hours: Monday-Friday, 9:00am-6pm About My Client A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities. The Role This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process. Key responsibilities Managing landlord onboarding from compliance through to marketing Sending out paperwork and ensuring properties are fully compliant Creating and maintaining accurate property records on internal systems Booking photography, floorplans and EPCs with external suppliers Liaising with internal teams to ensure all documentation is in place ahead of move-ins Handling incoming calls and enquiries professionally Providing feedback to landlords, tenants and applicants Preparing marketing materials and market appraisal packs Supporting with audits and ensuring adherence to procedures Managing invoices, expenses and general administration What You'll Need Minimum 1 year's experience within an administrative role Ideally experience within lettings, estate agency or property Strong organisational skills and ability to manage a busy workload Excellent written and verbal communication skills High attention to detail and accuracy Confident IT skills including Microsoft Office Professional telephone manner and client-facing confidence A proactive and team-focused approach What's on Offer Competitive salary with bonus structure Structured training and progression opportunities Supportive and collaborative team environment Access to a strong benefits package Opportunity to join a well-established, reputable brand
Aug 08, 2026
Full time
Salary: Up to 32,000 + bonus Location: St Johns Wood Hours: Monday-Friday, 9:00am-6pm About My Client A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities. The Role This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process. Key responsibilities Managing landlord onboarding from compliance through to marketing Sending out paperwork and ensuring properties are fully compliant Creating and maintaining accurate property records on internal systems Booking photography, floorplans and EPCs with external suppliers Liaising with internal teams to ensure all documentation is in place ahead of move-ins Handling incoming calls and enquiries professionally Providing feedback to landlords, tenants and applicants Preparing marketing materials and market appraisal packs Supporting with audits and ensuring adherence to procedures Managing invoices, expenses and general administration What You'll Need Minimum 1 year's experience within an administrative role Ideally experience within lettings, estate agency or property Strong organisational skills and ability to manage a busy workload Excellent written and verbal communication skills High attention to detail and accuracy Confident IT skills including Microsoft Office Professional telephone manner and client-facing confidence A proactive and team-focused approach What's on Offer Competitive salary with bonus structure Structured training and progression opportunities Supportive and collaborative team environment Access to a strong benefits package Opportunity to join a well-established, reputable brand
Salary: Up to 32,000 + bonus Location: Cambridge Hours: Monday-Friday, 9:00am-6pm About My Client A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities. The Role This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process. Key responsibilities Managing landlord onboarding from compliance through to marketing Sending out paperwork and ensuring properties are fully compliant Creating and maintaining accurate property records on internal systems Booking photography, floorplans and EPCs with external suppliers Liaising with internal teams to ensure all documentation is in place ahead of move-ins Handling incoming calls and enquiries professionally Providing feedback to landlords, tenants and applicants Preparing marketing materials and market appraisal packs Supporting with audits and ensuring adherence to procedures Managing invoices, expenses and general administration What You'll Need Minimum 1 year's experience within an administrative role Ideally experience within lettings, estate agency or property Strong organisational skills and ability to manage a busy workload Excellent written and verbal communication skills High attention to detail and accuracy Confident IT skills including Microsoft Office Professional telephone manner and client-facing confidence A proactive and team-focused approach What's on Offer Competitive salary with bonus structure Structured training and progression opportunities Supportive and collaborative team environment Access to a strong benefits package Opportunity to join a well-established, reputable brand
Aug 08, 2026
Full time
Salary: Up to 32,000 + bonus Location: Cambridge Hours: Monday-Friday, 9:00am-6pm About My Client A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities. The Role This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process. Key responsibilities Managing landlord onboarding from compliance through to marketing Sending out paperwork and ensuring properties are fully compliant Creating and maintaining accurate property records on internal systems Booking photography, floorplans and EPCs with external suppliers Liaising with internal teams to ensure all documentation is in place ahead of move-ins Handling incoming calls and enquiries professionally Providing feedback to landlords, tenants and applicants Preparing marketing materials and market appraisal packs Supporting with audits and ensuring adherence to procedures Managing invoices, expenses and general administration What You'll Need Minimum 1 year's experience within an administrative role Ideally experience within lettings, estate agency or property Strong organisational skills and ability to manage a busy workload Excellent written and verbal communication skills High attention to detail and accuracy Confident IT skills including Microsoft Office Professional telephone manner and client-facing confidence A proactive and team-focused approach What's on Offer Competitive salary with bonus structure Structured training and progression opportunities Supportive and collaborative team environment Access to a strong benefits package Opportunity to join a well-established, reputable brand
Head of Operations - Food Manufacturing TeamJobs are recruiting exclusively for a Head of Operations to join a successful and growing food manufacturing business. This is a fantastic opportunity for an experienced Operations or Manufacturing leader with a strong background in food manufacturing to lead a busy production operation and play a key role in the next stage of the company's growth. Whilst the role has responsibility for Warehouse and Logistics, the main focus is leading and developing the Production and Bottling operations , driving operational performance, continuous improvement and building high-performing teams. Package Salary up to 80,000 Monday-Friday 9:00am-5:30pm Permanent position The Role You'll have overall responsibility for Production, Bottling, Warehouse and Logistics , ensuring production delivers against safety, quality, service and efficiency targets. Working closely with Planning, Purchasing, Engineering, Quality, Technical and Laboratory teams, you'll drive improvements across manufacturing performance whilst ensuring the operation is ready to support future business growth. This is a hands-on leadership role where you'll spend time on the shop floor, developing your teams, improving processes and leading continuous improvement across the production operation. Key Responsibilities Lead the Production, Bottling, Warehouse and Logistics functions Drive production performance through improvements in OEE, waste, downtime, labour efficiency and output Lead and develop production teams, building capability and succession planning Work closely with Planning, Engineering, Quality, Technical, Purchasing and Laboratory teams Ensure production plans are achieved safely, efficiently and to customer demand Drive continuous improvement projects across manufacturing processes Monitor KPIs and use data to improve operational performance Support new product introductions and manufacturing process improvements Influence future equipment, automation and CAPEX investment Ensure the highest standards of HACCP, GMP, food safety, quality and Health & Safety About You You'll have significant experience leading Production or Manufacturing within a food manufacturing environment. You'll have a proven track record of improving manufacturing performance, leading production teams and delivering continuous improvement within a fast-paced FMCG business. Experience of food production, bottling, packaging or similar manufacturing processes is essential, along with a strong understanding of HACCP, GMP, food safety and quality standards. If you're looking for an opportunity to lead a growing food manufacturing operation where you can make a real impact, we'd love to hear from you. Apply today or contact Lucy Eaton at TeamJobs for a confidential discussion. TJIND
Aug 08, 2026
Full time
Head of Operations - Food Manufacturing TeamJobs are recruiting exclusively for a Head of Operations to join a successful and growing food manufacturing business. This is a fantastic opportunity for an experienced Operations or Manufacturing leader with a strong background in food manufacturing to lead a busy production operation and play a key role in the next stage of the company's growth. Whilst the role has responsibility for Warehouse and Logistics, the main focus is leading and developing the Production and Bottling operations , driving operational performance, continuous improvement and building high-performing teams. Package Salary up to 80,000 Monday-Friday 9:00am-5:30pm Permanent position The Role You'll have overall responsibility for Production, Bottling, Warehouse and Logistics , ensuring production delivers against safety, quality, service and efficiency targets. Working closely with Planning, Purchasing, Engineering, Quality, Technical and Laboratory teams, you'll drive improvements across manufacturing performance whilst ensuring the operation is ready to support future business growth. This is a hands-on leadership role where you'll spend time on the shop floor, developing your teams, improving processes and leading continuous improvement across the production operation. Key Responsibilities Lead the Production, Bottling, Warehouse and Logistics functions Drive production performance through improvements in OEE, waste, downtime, labour efficiency and output Lead and develop production teams, building capability and succession planning Work closely with Planning, Engineering, Quality, Technical, Purchasing and Laboratory teams Ensure production plans are achieved safely, efficiently and to customer demand Drive continuous improvement projects across manufacturing processes Monitor KPIs and use data to improve operational performance Support new product introductions and manufacturing process improvements Influence future equipment, automation and CAPEX investment Ensure the highest standards of HACCP, GMP, food safety, quality and Health & Safety About You You'll have significant experience leading Production or Manufacturing within a food manufacturing environment. You'll have a proven track record of improving manufacturing performance, leading production teams and delivering continuous improvement within a fast-paced FMCG business. Experience of food production, bottling, packaging or similar manufacturing processes is essential, along with a strong understanding of HACCP, GMP, food safety and quality standards. If you're looking for an opportunity to lead a growing food manufacturing operation where you can make a real impact, we'd love to hear from you. Apply today or contact Lucy Eaton at TeamJobs for a confidential discussion. TJIND
Facilities Manager St Neots, Cambridgeshire (with travel) Permanent 45,000 - 55,000 DOE Help build the environments where innovation happens At MASS, our facilities do far more than house our people. They're where engineers, scientists and defence specialists develop technologies that support UK Defence and National Security. As our Facilities Manager, you'll help shape the workplaces, laboratories and secure environments that enable that work to happen safely, efficiently and sustainably. This is an opportunity to influence how a growing business develops its estate and not simply maintain what's already there. Why this opportunity? As MASS continues to grow, so does the complexity of the environments we operate from. With investment in secure facilities, specialist laboratories and future workplace expansion, facilities management has become a strategic capability rather than an operational support function. This newly dedicated role has been created to provide the focus and leadership needed to support that growth. You'll have genuine ownership of our estate, helping shape workplace strategy, improve facilities, lead projects and ensure our sites continue to support the people delivering nationally important programmes. If you're looking for a role where you can influence the future rather than simply react to maintenance issues, this is an opportunity to make a lasting impact. Why MASS? MASS offers something different. Unlike large organisations where facilities management can focus on a single location or discipline, you'll have responsibility across a diverse estate that includes offices, specialist laboratories, secure environments and customer-facing facilities. Working across our sites in Cambridgeshire, Lincolnshire and Wiltshire, you'll help create workplaces that enable engineering excellence, customer collaboration and business growth. You'll work with colleagues across Security, Engineering, IT, HR, Finance, Projects and the Executive Team, giving you the opportunity to influence decisions that shape how the organisation develops. What you'll make possible You'll help create environments where people can do their best work by: Leading the day-to-day management of MASS's facilities and estate. Driving improvements to workplace environments, infrastructure and employee experience. Managing contractors, suppliers and facilities service partners. Leading refurbishment, maintenance and workplace improvement projects. Supporting future estate expansion and facilities planning. Ensuring statutory compliance across health, safety and environmental requirements. Supporting business continuity, resilience and secure operational environments. Working closely with Security and Engineering teams to ensure facilities continue to meet the needs of a growing defence technology business. Where you'll work Based at either our head office in St Neots, or our Lincoln office (& Training Academy) you'll work closely with technical, operational and business leaders across the organisation. You'll also support across our sites, with travel to those and customer locations as required. Given the nature of the role, you'll spend much of your time working on-site with colleagues, contractors and stakeholders, helping shape environments that support both today's operations and tomorrow's growth. What we're looking for We're looking for someone who enjoys solving problems, improving environments and making a visible impact across an organisation. If this opportunity excites you but you don't meet every desirable requirement below, we'd still encourage you to apply. Essential You'll bring experience in facilities, estates or property management, together with a strong understanding of statutory compliance and contractor management. You'll also have experience of: Managing facilities services across commercial environments. Leading supplier and contractor relationships. Managing budgets and identifying opportunities for improvement. Maintaining safe, compliant and effective workplaces. It would also be beneficial if you have IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 What you'll take from this role You'll be joining MASS at an exciting stage in our growth. As the business continues its journey towards significantly expanding its capability and estate, you'll play a central role in shaping the physical environments that support our people, our customers and our future. You'll have the opportunity to influence investment decisions, deliver meaningful workplace improvements and leave a lasting mark on a business that's continuing to evolve. You'll also receive a competitive salary of 45,000 - 55,000 DOE, Private Medical Insurance, two pension schemes, flexible annual leave including December shutdown, professional development opportunities, Share Save scheme, Electric Vehicle and Cycle to Work schemes, retail discounts and a wide range of additional benefits. Our non-negotiables Be a UK National with the right to work in the UK. Be eligible to obtain and maintain Security Check (SC) clearance. Due to the nature of the environments you'll support, you'll need to: IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver tailored, agile and resilient solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled technical experts to secure advantage and support digital transformation. MASS is an equal opportunities employer where everyone is valued and has the opportunity to make an impact. Apply today If you're ready to help shape the environments that enable innovation, collaboration and future growth across one of the UK's leading defence technology businesses, we'd love to hear from you.
Aug 08, 2026
Full time
Facilities Manager St Neots, Cambridgeshire (with travel) Permanent 45,000 - 55,000 DOE Help build the environments where innovation happens At MASS, our facilities do far more than house our people. They're where engineers, scientists and defence specialists develop technologies that support UK Defence and National Security. As our Facilities Manager, you'll help shape the workplaces, laboratories and secure environments that enable that work to happen safely, efficiently and sustainably. This is an opportunity to influence how a growing business develops its estate and not simply maintain what's already there. Why this opportunity? As MASS continues to grow, so does the complexity of the environments we operate from. With investment in secure facilities, specialist laboratories and future workplace expansion, facilities management has become a strategic capability rather than an operational support function. This newly dedicated role has been created to provide the focus and leadership needed to support that growth. You'll have genuine ownership of our estate, helping shape workplace strategy, improve facilities, lead projects and ensure our sites continue to support the people delivering nationally important programmes. If you're looking for a role where you can influence the future rather than simply react to maintenance issues, this is an opportunity to make a lasting impact. Why MASS? MASS offers something different. Unlike large organisations where facilities management can focus on a single location or discipline, you'll have responsibility across a diverse estate that includes offices, specialist laboratories, secure environments and customer-facing facilities. Working across our sites in Cambridgeshire, Lincolnshire and Wiltshire, you'll help create workplaces that enable engineering excellence, customer collaboration and business growth. You'll work with colleagues across Security, Engineering, IT, HR, Finance, Projects and the Executive Team, giving you the opportunity to influence decisions that shape how the organisation develops. What you'll make possible You'll help create environments where people can do their best work by: Leading the day-to-day management of MASS's facilities and estate. Driving improvements to workplace environments, infrastructure and employee experience. Managing contractors, suppliers and facilities service partners. Leading refurbishment, maintenance and workplace improvement projects. Supporting future estate expansion and facilities planning. Ensuring statutory compliance across health, safety and environmental requirements. Supporting business continuity, resilience and secure operational environments. Working closely with Security and Engineering teams to ensure facilities continue to meet the needs of a growing defence technology business. Where you'll work Based at either our head office in St Neots, or our Lincoln office (& Training Academy) you'll work closely with technical, operational and business leaders across the organisation. You'll also support across our sites, with travel to those and customer locations as required. Given the nature of the role, you'll spend much of your time working on-site with colleagues, contractors and stakeholders, helping shape environments that support both today's operations and tomorrow's growth. What we're looking for We're looking for someone who enjoys solving problems, improving environments and making a visible impact across an organisation. If this opportunity excites you but you don't meet every desirable requirement below, we'd still encourage you to apply. Essential You'll bring experience in facilities, estates or property management, together with a strong understanding of statutory compliance and contractor management. You'll also have experience of: Managing facilities services across commercial environments. Leading supplier and contractor relationships. Managing budgets and identifying opportunities for improvement. Maintaining safe, compliant and effective workplaces. It would also be beneficial if you have IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 What you'll take from this role You'll be joining MASS at an exciting stage in our growth. As the business continues its journey towards significantly expanding its capability and estate, you'll play a central role in shaping the physical environments that support our people, our customers and our future. You'll have the opportunity to influence investment decisions, deliver meaningful workplace improvements and leave a lasting mark on a business that's continuing to evolve. You'll also receive a competitive salary of 45,000 - 55,000 DOE, Private Medical Insurance, two pension schemes, flexible annual leave including December shutdown, professional development opportunities, Share Save scheme, Electric Vehicle and Cycle to Work schemes, retail discounts and a wide range of additional benefits. Our non-negotiables Be a UK National with the right to work in the UK. Be eligible to obtain and maintain Security Check (SC) clearance. Due to the nature of the environments you'll support, you'll need to: IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver tailored, agile and resilient solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled technical experts to secure advantage and support digital transformation. MASS is an equal opportunities employer where everyone is valued and has the opportunity to make an impact. Apply today If you're ready to help shape the environments that enable innovation, collaboration and future growth across one of the UK's leading defence technology businesses, we'd love to hear from you.
Facilities Manager St Neots, Cambridgeshire (with travel) Permanent 45,000 - 55,000 DOE Help build the environments where innovation happens At MASS, our facilities do far more than house our people. They're where engineers, scientists and defence specialists develop technologies that support UK Defence and National Security. As our Facilities Manager, you'll help shape the workplaces, laboratories and secure environments that enable that work to happen safely, efficiently and sustainably. This is an opportunity to influence how a growing business develops its estate and not simply maintain what's already there. Why this opportunity? As MASS continues to grow, so does the complexity of the environments we operate from. With investment in secure facilities, specialist laboratories and future workplace expansion, facilities management has become a strategic capability rather than an operational support function. This newly dedicated role has been created to provide the focus and leadership needed to support that growth. You'll have genuine ownership of our estate, helping shape workplace strategy, improve facilities, lead projects and ensure our sites continue to support the people delivering nationally important programmes. If you're looking for a role where you can influence the future rather than simply react to maintenance issues, this is an opportunity to make a lasting impact. Why MASS? MASS offers something different. Unlike large organisations where facilities management can focus on a single location or discipline, you'll have responsibility across a diverse estate that includes offices, specialist laboratories, secure environments and customer-facing facilities. Working across our sites in Cambridgeshire, Lincolnshire and Wiltshire, you'll help create workplaces that enable engineering excellence, customer collaboration and business growth. You'll work with colleagues across Security, Engineering, IT, HR, Finance, Projects and the Executive Team, giving you the opportunity to influence decisions that shape how the organisation develops. What you'll make possible You'll help create environments where people can do their best work by: Leading the day-to-day management of MASS's facilities and estate. Driving improvements to workplace environments, infrastructure and employee experience. Managing contractors, suppliers and facilities service partners. Leading refurbishment, maintenance and workplace improvement projects. Supporting future estate expansion and facilities planning. Ensuring statutory compliance across health, safety and environmental requirements. Supporting business continuity, resilience and secure operational environments. Working closely with Security and Engineering teams to ensure facilities continue to meet the needs of a growing defence technology business. Where you'll work Based at either our head office in St Neots, or our Lincoln office (& Training Academy) you'll work closely with technical, operational and business leaders across the organisation. You'll also support across our sites, with travel to those and customer locations as required. Given the nature of the role, you'll spend much of your time working on-site with colleagues, contractors and stakeholders, helping shape environments that support both today's operations and tomorrow's growth. What we're looking for We're looking for someone who enjoys solving problems, improving environments and making a visible impact across an organisation. If this opportunity excites you but you don't meet every desirable requirement below, we'd still encourage you to apply. Essential You'll bring experience in facilities, estates or property management, together with a strong understanding of statutory compliance and contractor management. You'll also have experience of: Managing facilities services across commercial environments. Leading supplier and contractor relationships. Managing budgets and identifying opportunities for improvement. Maintaining safe, compliant and effective workplaces. It would also be beneficial if you have IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 What you'll take from this role You'll be joining MASS at an exciting stage in our growth. As the business continues its journey towards significantly expanding its capability and estate, you'll play a central role in shaping the physical environments that support our people, our customers and our future. You'll have the opportunity to influence investment decisions, deliver meaningful workplace improvements and leave a lasting mark on a business that's continuing to evolve. You'll also receive a competitive salary of 45,000 - 55,000 DOE, Private Medical Insurance, two pension schemes, flexible annual leave including December shutdown, professional development opportunities, Share Save scheme, Electric Vehicle and Cycle to Work schemes, retail discounts and a wide range of additional benefits. Our non-negotiables Be a UK National with the right to work in the UK. Be eligible to obtain and maintain Security Check (SC) clearance. Due to the nature of the environments you'll support, you'll need to: IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver tailored, agile and resilient solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled technical experts to secure advantage and support digital transformation. MASS is an equal opportunities employer where everyone is valued and has the opportunity to make an impact. Apply today If you're ready to help shape the environments that enable innovation, collaboration and future growth across one of the UK's leading defence technology businesses, we'd love to hear from you.
Aug 08, 2026
Full time
Facilities Manager St Neots, Cambridgeshire (with travel) Permanent 45,000 - 55,000 DOE Help build the environments where innovation happens At MASS, our facilities do far more than house our people. They're where engineers, scientists and defence specialists develop technologies that support UK Defence and National Security. As our Facilities Manager, you'll help shape the workplaces, laboratories and secure environments that enable that work to happen safely, efficiently and sustainably. This is an opportunity to influence how a growing business develops its estate and not simply maintain what's already there. Why this opportunity? As MASS continues to grow, so does the complexity of the environments we operate from. With investment in secure facilities, specialist laboratories and future workplace expansion, facilities management has become a strategic capability rather than an operational support function. This newly dedicated role has been created to provide the focus and leadership needed to support that growth. You'll have genuine ownership of our estate, helping shape workplace strategy, improve facilities, lead projects and ensure our sites continue to support the people delivering nationally important programmes. If you're looking for a role where you can influence the future rather than simply react to maintenance issues, this is an opportunity to make a lasting impact. Why MASS? MASS offers something different. Unlike large organisations where facilities management can focus on a single location or discipline, you'll have responsibility across a diverse estate that includes offices, specialist laboratories, secure environments and customer-facing facilities. Working across our sites in Cambridgeshire, Lincolnshire and Wiltshire, you'll help create workplaces that enable engineering excellence, customer collaboration and business growth. You'll work with colleagues across Security, Engineering, IT, HR, Finance, Projects and the Executive Team, giving you the opportunity to influence decisions that shape how the organisation develops. What you'll make possible You'll help create environments where people can do their best work by: Leading the day-to-day management of MASS's facilities and estate. Driving improvements to workplace environments, infrastructure and employee experience. Managing contractors, suppliers and facilities service partners. Leading refurbishment, maintenance and workplace improvement projects. Supporting future estate expansion and facilities planning. Ensuring statutory compliance across health, safety and environmental requirements. Supporting business continuity, resilience and secure operational environments. Working closely with Security and Engineering teams to ensure facilities continue to meet the needs of a growing defence technology business. Where you'll work Based at either our head office in St Neots, or our Lincoln office (& Training Academy) you'll work closely with technical, operational and business leaders across the organisation. You'll also support across our sites, with travel to those and customer locations as required. Given the nature of the role, you'll spend much of your time working on-site with colleagues, contractors and stakeholders, helping shape environments that support both today's operations and tomorrow's growth. What we're looking for We're looking for someone who enjoys solving problems, improving environments and making a visible impact across an organisation. If this opportunity excites you but you don't meet every desirable requirement below, we'd still encourage you to apply. Essential You'll bring experience in facilities, estates or property management, together with a strong understanding of statutory compliance and contractor management. You'll also have experience of: Managing facilities services across commercial environments. Leading supplier and contractor relationships. Managing budgets and identifying opportunities for improvement. Maintaining safe, compliant and effective workplaces. It would also be beneficial if you have IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 What you'll take from this role You'll be joining MASS at an exciting stage in our growth. As the business continues its journey towards significantly expanding its capability and estate, you'll play a central role in shaping the physical environments that support our people, our customers and our future. You'll have the opportunity to influence investment decisions, deliver meaningful workplace improvements and leave a lasting mark on a business that's continuing to evolve. You'll also receive a competitive salary of 45,000 - 55,000 DOE, Private Medical Insurance, two pension schemes, flexible annual leave including December shutdown, professional development opportunities, Share Save scheme, Electric Vehicle and Cycle to Work schemes, retail discounts and a wide range of additional benefits. Our non-negotiables Be a UK National with the right to work in the UK. Be eligible to obtain and maintain Security Check (SC) clearance. Due to the nature of the environments you'll support, you'll need to: IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver tailored, agile and resilient solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled technical experts to secure advantage and support digital transformation. MASS is an equal opportunities employer where everyone is valued and has the opportunity to make an impact. Apply today If you're ready to help shape the environments that enable innovation, collaboration and future growth across one of the UK's leading defence technology businesses, we'd love to hear from you.
Commercial Property Manager Location: Harlow, Essex Salary: 42,000 - 46,000 (DOE) Working Pattern: Office-based (5 days per week) with occasional flexibility to work from home Reporting To: Head of Property Management Overview An established property management organisation is seeking an experienced Commercial Property Manager to oversee a portfolio of commercial properties, primarily industrial units and high street retail assets, with some office properties. The role focuses on delivering professional property management services, maintaining strong tenant relationships, and ensuring properties are managed efficiently and compliantly. Key Responsibilities Day-to-day management of a diverse commercial property portfolio. Build and maintain strong relationships with tenants, clients, contractors, and professional advisors. Manage rent collection, arrears monitoring, service charges, insurance recharges, and property budgets. Conduct regular property inspections and oversee maintenance, repairs, and minor works projects. Ensure compliance with all health & safety, statutory, and RICS requirements. Administer leases, renewals, tenancy documentation, and property records. Prepare client reports, service charge budgets, and management information. Work closely with finance teams on property accounts, year-end reconciliations, and expenditure monitoring. Maintain accurate property data using Qube property management software. Support lettings, disposals, property onboarding/offboarding, and general asset management activities. Requirements Minimum 2 years' commercial property management experience . Proven knowledge of tenant management, property operations, lease administration, compliance, and financial management. Strong organisational, communication, and stakeholder management skills. Experience managing commercial portfolios including industrial, retail, or office assets. Competent in Microsoft Office; experience with Qube software advantageous. Full UK driving licence essential. Own vehicle desirable (business mileage fully expensed); pool car available. What's on Offer Competitive salary of 42,000- 46,000 depending on experience. Opportunity to manage a varied commercial portfolio. Supportive team environment with professional development opportunities. Flexible approach to occasional home working.
Aug 07, 2026
Full time
Commercial Property Manager Location: Harlow, Essex Salary: 42,000 - 46,000 (DOE) Working Pattern: Office-based (5 days per week) with occasional flexibility to work from home Reporting To: Head of Property Management Overview An established property management organisation is seeking an experienced Commercial Property Manager to oversee a portfolio of commercial properties, primarily industrial units and high street retail assets, with some office properties. The role focuses on delivering professional property management services, maintaining strong tenant relationships, and ensuring properties are managed efficiently and compliantly. Key Responsibilities Day-to-day management of a diverse commercial property portfolio. Build and maintain strong relationships with tenants, clients, contractors, and professional advisors. Manage rent collection, arrears monitoring, service charges, insurance recharges, and property budgets. Conduct regular property inspections and oversee maintenance, repairs, and minor works projects. Ensure compliance with all health & safety, statutory, and RICS requirements. Administer leases, renewals, tenancy documentation, and property records. Prepare client reports, service charge budgets, and management information. Work closely with finance teams on property accounts, year-end reconciliations, and expenditure monitoring. Maintain accurate property data using Qube property management software. Support lettings, disposals, property onboarding/offboarding, and general asset management activities. Requirements Minimum 2 years' commercial property management experience . Proven knowledge of tenant management, property operations, lease administration, compliance, and financial management. Strong organisational, communication, and stakeholder management skills. Experience managing commercial portfolios including industrial, retail, or office assets. Competent in Microsoft Office; experience with Qube software advantageous. Full UK driving licence essential. Own vehicle desirable (business mileage fully expensed); pool car available. What's on Offer Competitive salary of 42,000- 46,000 depending on experience. Opportunity to manage a varied commercial portfolio. Supportive team environment with professional development opportunities. Flexible approach to occasional home working.
Our client is looking to appoint a Business Systems & Data Manager to take ownership of the systems that underpin the group's operations and be a key part of moulding the data environment. Our client, the Ashcourt Group, is one of the fastest growing businesses in UK construction materials, waste, logistics and contracting, operating across Yorkshire, Lincolnshire and the North East. The role brings its business systems under clear ownership as the group expands, largely through acquisition. Interface have been chosen as the clients fully integrated recruitment partner for this campaign; please therefore channel all communcations through Interface. The role This is, first and foremost, a business systems role. The successful candidate will take ownership of a broad applications estate, including core platforms such as Sage 200, Weighsoft, Syrinx, Salesforce and Qlik, together with the underlying Microsoft SQL Server environment. A central part of the role is to help develop a single, uniform ERP solution, moving the group from its current state through to a mid state and finally to an end state, while retaining some of the more valuable legacy applications. There is also scope to develop the SQL estate, integrating the systems into it, with a view to implementing a data lake in time. The role will act as a bridge between IT and business users to help translate complex data concepts into actionable insights that support strategic initiatives. It is a senior and practical appointment with genuine ownership, not a Head of Data or pure transformation role. What you will do Own the applications estate. Take responsibility for the group's business systems and the integrations between them. Integrate and standardise. Onboard the systems that arrive with each acquisition and streamline processes through better use of them. Establish the data platform. Help to develop a scalable, modern data platform (ingestion, modelling, orchestration, observability) and a governed single source of truth, applying AI where it helps. Stakeholder engagement. Work with key stakeholders to identify key system and data requirements, prioritising as appropriate. Support security and compliance. Work with IT and security to maintain cyber security and uphold GDPR, the Data Act and retention requirements. Build a team. Grow and lead a small systems team over time. What you will bring Experience of managing systems, including scoping and implementation projects, ideally across multiple businesses. Three or more years in Data and Analytics, communicating with stakeholders and leading projects to stand up data initiatives, with a clear grasp of data strategy concepts. Governance and compliance knowledge, including GDPR, the Data Act, access control and retention. An understanding of product thinking, UX practices and agile working applied to data products and analytics. Helpful: Qlik, industrial and operational analytics (driving, route and load, maintenance, health and safety) and Master Data Management experience. Reward and benefits Up to £65,000/£70,000, depending on experience. A company car. Typical examples include Polestar, Tesla and BMW. Not limited to electric cars. Death in service cover at four times salary. Company pension, 25 days holiday and bank holidays. Mintago staff benefits app (cycle to work, retail discounts and more). Location The role can be based in the York or Hull area, with occasional travel to other regional sites across Yorkshire, Lincolnshire and the North East. Apply Now
Aug 07, 2026
Full time
Our client is looking to appoint a Business Systems & Data Manager to take ownership of the systems that underpin the group's operations and be a key part of moulding the data environment. Our client, the Ashcourt Group, is one of the fastest growing businesses in UK construction materials, waste, logistics and contracting, operating across Yorkshire, Lincolnshire and the North East. The role brings its business systems under clear ownership as the group expands, largely through acquisition. Interface have been chosen as the clients fully integrated recruitment partner for this campaign; please therefore channel all communcations through Interface. The role This is, first and foremost, a business systems role. The successful candidate will take ownership of a broad applications estate, including core platforms such as Sage 200, Weighsoft, Syrinx, Salesforce and Qlik, together with the underlying Microsoft SQL Server environment. A central part of the role is to help develop a single, uniform ERP solution, moving the group from its current state through to a mid state and finally to an end state, while retaining some of the more valuable legacy applications. There is also scope to develop the SQL estate, integrating the systems into it, with a view to implementing a data lake in time. The role will act as a bridge between IT and business users to help translate complex data concepts into actionable insights that support strategic initiatives. It is a senior and practical appointment with genuine ownership, not a Head of Data or pure transformation role. What you will do Own the applications estate. Take responsibility for the group's business systems and the integrations between them. Integrate and standardise. Onboard the systems that arrive with each acquisition and streamline processes through better use of them. Establish the data platform. Help to develop a scalable, modern data platform (ingestion, modelling, orchestration, observability) and a governed single source of truth, applying AI where it helps. Stakeholder engagement. Work with key stakeholders to identify key system and data requirements, prioritising as appropriate. Support security and compliance. Work with IT and security to maintain cyber security and uphold GDPR, the Data Act and retention requirements. Build a team. Grow and lead a small systems team over time. What you will bring Experience of managing systems, including scoping and implementation projects, ideally across multiple businesses. Three or more years in Data and Analytics, communicating with stakeholders and leading projects to stand up data initiatives, with a clear grasp of data strategy concepts. Governance and compliance knowledge, including GDPR, the Data Act, access control and retention. An understanding of product thinking, UX practices and agile working applied to data products and analytics. Helpful: Qlik, industrial and operational analytics (driving, route and load, maintenance, health and safety) and Master Data Management experience. Reward and benefits Up to £65,000/£70,000, depending on experience. A company car. Typical examples include Polestar, Tesla and BMW. Not limited to electric cars. Death in service cover at four times salary. Company pension, 25 days holiday and bank holidays. Mintago staff benefits app (cycle to work, retail discounts and more). Location The role can be based in the York or Hull area, with occasional travel to other regional sites across Yorkshire, Lincolnshire and the North East. Apply Now
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Aug 07, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Head of Operations Location: London Our client is one of the UK's leading parking management companies, delivering innovative parking solutions across retail, commercial, healthcare, residential and mixed-use developments. We are seeking an experienced Head of Ops to lead operational performance across the Uk but based out of head office in London. This is a senior leadership position responsible for driving operational excellence, ensuring exceptional customer service, maintaining compliance, and leading a high-performing regional management team. The successful candidate will have extensive experience managing geographically dispersed teams within a field-based operational environment and will be passionate about continuous improvement, people development and delivering outstanding client service. Key ResponsibilitiesOperational Leadership Lead the day-to-day operational performance of multiple regions across the the UK. Provide leadership and support to Regional and Area Operations Managers. Ensure consistent delivery of operational standards across all contracts. Develop and implement operational strategies to improve efficiency and profitability. Monitor KPIs and operational performance across the business. Drive continuous improvement initiatives throughout the operation. Client Management Build and maintain strong relationships with key national clients. Attend client review meetings and present operational performance. Resolve complex operational issues and customer escalations. Identify opportunities to grow existing client relationships. Support contract mobilisation and retention activities. People Leadership Lead, coach and develop Regional and Area Managers. Create a high-performance culture focused on accountability and customer service. Support recruitment, succession planning and talent development. Conduct performance reviews and regular operational meetings. Promote employee engagement and wellbeing. Compliance & Health & Safety Ensure full compliance with company policies and statutory legislation. Drive a positive Health & Safety culture across all operational activities. Ensure audits, inspections and corrective actions are completed. Oversee contractor management and compliance standards. Ensure all operational teams work within regulatory requirements. Commercial Performance Manage regional operational budgets. Identify opportunities to improve efficiency and reduce operational costs. Monitor financial performance and support budget planning. Work closely with finance and commercial teams to maximise profitability. Support business development through operational expertise. Experience RequiredEssential Significant senior operational leadership experience within a multi-site environment. Very confident on Excel (and knowledge of AI pref) Experience managing large field-based operational teams. Strong client relationship management skills. Budget and commercial management experience. Excellent leadership and people development capability. Experience driving continuous improvement. Strong understanding of Health & Safety legislation. Full UK driving licence. Desirable Experience within parking management, facilities management, security, transport, logistics or field services. IOSH or NEBOSH qualification. Project Management qualification. Degree or equivalent management qualification. Key Skills Strategic operational leadership Multi-site management Performance management Commercial awareness Stakeholder management Financial management Leadership and coaching Negotiation and influencing Continuous improvement Change management Customer relationship management Excellent communication skills Problem solving and decision making Ideal Background We would welcome applications from senior leaders with experience in: Parking Management Facilities Management Field Operations Security Services Logistics Transport Retail Operations Property Management Utilities Environmental Services Infrastructure Services Military veterans with experience leading geographically dispersed teams, managing operational performance and delivering customer-focused services are encouraged to apply. Forward Assist Recruitment is operating as an Employment Agency. We are committed to equal opportunities and welcome applications from all suitably qualified candidate Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Aug 07, 2026
Full time
Head of Operations Location: London Our client is one of the UK's leading parking management companies, delivering innovative parking solutions across retail, commercial, healthcare, residential and mixed-use developments. We are seeking an experienced Head of Ops to lead operational performance across the Uk but based out of head office in London. This is a senior leadership position responsible for driving operational excellence, ensuring exceptional customer service, maintaining compliance, and leading a high-performing regional management team. The successful candidate will have extensive experience managing geographically dispersed teams within a field-based operational environment and will be passionate about continuous improvement, people development and delivering outstanding client service. Key ResponsibilitiesOperational Leadership Lead the day-to-day operational performance of multiple regions across the the UK. Provide leadership and support to Regional and Area Operations Managers. Ensure consistent delivery of operational standards across all contracts. Develop and implement operational strategies to improve efficiency and profitability. Monitor KPIs and operational performance across the business. Drive continuous improvement initiatives throughout the operation. Client Management Build and maintain strong relationships with key national clients. Attend client review meetings and present operational performance. Resolve complex operational issues and customer escalations. Identify opportunities to grow existing client relationships. Support contract mobilisation and retention activities. People Leadership Lead, coach and develop Regional and Area Managers. Create a high-performance culture focused on accountability and customer service. Support recruitment, succession planning and talent development. Conduct performance reviews and regular operational meetings. Promote employee engagement and wellbeing. Compliance & Health & Safety Ensure full compliance with company policies and statutory legislation. Drive a positive Health & Safety culture across all operational activities. Ensure audits, inspections and corrective actions are completed. Oversee contractor management and compliance standards. Ensure all operational teams work within regulatory requirements. Commercial Performance Manage regional operational budgets. Identify opportunities to improve efficiency and reduce operational costs. Monitor financial performance and support budget planning. Work closely with finance and commercial teams to maximise profitability. Support business development through operational expertise. Experience RequiredEssential Significant senior operational leadership experience within a multi-site environment. Very confident on Excel (and knowledge of AI pref) Experience managing large field-based operational teams. Strong client relationship management skills. Budget and commercial management experience. Excellent leadership and people development capability. Experience driving continuous improvement. Strong understanding of Health & Safety legislation. Full UK driving licence. Desirable Experience within parking management, facilities management, security, transport, logistics or field services. IOSH or NEBOSH qualification. Project Management qualification. Degree or equivalent management qualification. Key Skills Strategic operational leadership Multi-site management Performance management Commercial awareness Stakeholder management Financial management Leadership and coaching Negotiation and influencing Continuous improvement Change management Customer relationship management Excellent communication skills Problem solving and decision making Ideal Background We would welcome applications from senior leaders with experience in: Parking Management Facilities Management Field Operations Security Services Logistics Transport Retail Operations Property Management Utilities Environmental Services Infrastructure Services Military veterans with experience leading geographically dispersed teams, managing operational performance and delivering customer-focused services are encouraged to apply. Forward Assist Recruitment is operating as an Employment Agency. We are committed to equal opportunities and welcome applications from all suitably qualified candidate Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
