Housing Officer Salary: 27,000 Location: Cardiff Bay Job Type: Full-time, Permanent Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer to join their busy Cardiff Bay branch, reporting directly to the Housing Manager. This is a varied, fast-paced role that requires strong organisation, communication and customer service skills. The successful candidate will have at least 1 year's property management experience and be confident liaising with landlords, tenants, contractors, and colleagues. An immediate start is available. Key Responsibilities: Manage day-to-day maintenance issues Carry out inventories, mid-term, and exit inspections Complete all paperwork accurately in line with company procedures Communicate effectively and professionally with landlords and tenants at all times Manage licences and certification compliance Provide general administrative support to the Maintenance and Housing Managers Process PDQ payments in person and over the phone Oversee key management, including booking keys in and out Requirements: Minimum of 1 year's property management experience Strong work ethic and excellent time/diary management skills Clear and confident communication skills Computer literate (Excel and database systems) Full, clean UK driving licence (essential) Ability to work Saturdays on a rota basis, with a day off in lieu during the week What's on Offer: Salary of 27,000 21 days holiday plus bank holidays Opportunity to study, gain qualifications, and become licensed under Rent Smart Wales legislation Auto-enrolment pension scheme (subject to eligibility and following 3 months in service) Regular social events with the team Intrested? Apply today, contact us on (phone number removed) or email (url removed)
Feb 08, 2026
Full time
Housing Officer Salary: 27,000 Location: Cardiff Bay Job Type: Full-time, Permanent Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer to join their busy Cardiff Bay branch, reporting directly to the Housing Manager. This is a varied, fast-paced role that requires strong organisation, communication and customer service skills. The successful candidate will have at least 1 year's property management experience and be confident liaising with landlords, tenants, contractors, and colleagues. An immediate start is available. Key Responsibilities: Manage day-to-day maintenance issues Carry out inventories, mid-term, and exit inspections Complete all paperwork accurately in line with company procedures Communicate effectively and professionally with landlords and tenants at all times Manage licences and certification compliance Provide general administrative support to the Maintenance and Housing Managers Process PDQ payments in person and over the phone Oversee key management, including booking keys in and out Requirements: Minimum of 1 year's property management experience Strong work ethic and excellent time/diary management skills Clear and confident communication skills Computer literate (Excel and database systems) Full, clean UK driving licence (essential) Ability to work Saturdays on a rota basis, with a day off in lieu during the week What's on Offer: Salary of 27,000 21 days holiday plus bank holidays Opportunity to study, gain qualifications, and become licensed under Rent Smart Wales legislation Auto-enrolment pension scheme (subject to eligibility and following 3 months in service) Regular social events with the team Intrested? Apply today, contact us on (phone number removed) or email (url removed)
Public Affairs and Media Officer £37,264 pa pro rata plus excellent benefits London WC1 and home-based - hybrid working (minimum 40% in the office) 35 hours per week, full-time Fixed Term Contract to 27 November 2026 The Royal College of Paediatrics and Child Health (RCPCH) is seeking a confident and proactive Public Affairs and Media Officer to join our Media and Public Affairs team at an exciting time for child health policy and advocacy. This is a varied and high-impact role at the heart of our influencing work. You will help shape and deliver campaigns that call on decision-makers to strengthen the child health workforce and services, tackle child health inequalities across the UK, and protect children's rights. You will support the College's public affairs, campaigning and media activity; ensuring paediatricians' voices are heard where they matter most. As Public Affairs and Media Officer, you will monitor political and media developments, identify opportunities to influence parliamentarians and stakeholders, and provide high-quality briefings and communications content to support our advocacy priorities. You will work collaboratively across the College, including with colleagues in Scotland, Wales and Northern Ireland, to deliver coordinated, UK-wide influencing activity. The role also includes supporting the day-to-day management of the RCPCH press office, drafting press materials, leading media monitoring, and contributing to social media and digital campaigning activity. Key responsibilities include: Supporting the delivery of public affairs and influencing activity aligned to the College's strategy Monitoring political and policy developments and identifying opportunities for engagement Preparing high-quality briefings for senior paediatricians and staff to support engagement with MPs, Peers and stakeholders Building and maintaining strong relationships with external partners, coalitions and key stakeholders Producing compelling content for newsletters, website, social media and e-campaigning platforms Coordinating cross-team collaboration to deliver integrated influencing campaigns Leading daily media monitoring and supporting press office activity, including drafting press releases Contributing to social media planning and acting as a social media champion within the team Essential skills and experience: Degree or equivalent relevant professional experience Experience in public affairs, stakeholder engagement and/or campaigning Excellent written communication skills with the ability to tailor content for a range of audiences and channels Experience producing media and social media content Experience working collaboratively, including in coalitions or partnerships Strong project management and organisational skills Desirable experience includes working in a press office, delivering social media campaigns, and formal project management training. The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 15 February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Feb 08, 2026
Full time
Public Affairs and Media Officer £37,264 pa pro rata plus excellent benefits London WC1 and home-based - hybrid working (minimum 40% in the office) 35 hours per week, full-time Fixed Term Contract to 27 November 2026 The Royal College of Paediatrics and Child Health (RCPCH) is seeking a confident and proactive Public Affairs and Media Officer to join our Media and Public Affairs team at an exciting time for child health policy and advocacy. This is a varied and high-impact role at the heart of our influencing work. You will help shape and deliver campaigns that call on decision-makers to strengthen the child health workforce and services, tackle child health inequalities across the UK, and protect children's rights. You will support the College's public affairs, campaigning and media activity; ensuring paediatricians' voices are heard where they matter most. As Public Affairs and Media Officer, you will monitor political and media developments, identify opportunities to influence parliamentarians and stakeholders, and provide high-quality briefings and communications content to support our advocacy priorities. You will work collaboratively across the College, including with colleagues in Scotland, Wales and Northern Ireland, to deliver coordinated, UK-wide influencing activity. The role also includes supporting the day-to-day management of the RCPCH press office, drafting press materials, leading media monitoring, and contributing to social media and digital campaigning activity. Key responsibilities include: Supporting the delivery of public affairs and influencing activity aligned to the College's strategy Monitoring political and policy developments and identifying opportunities for engagement Preparing high-quality briefings for senior paediatricians and staff to support engagement with MPs, Peers and stakeholders Building and maintaining strong relationships with external partners, coalitions and key stakeholders Producing compelling content for newsletters, website, social media and e-campaigning platforms Coordinating cross-team collaboration to deliver integrated influencing campaigns Leading daily media monitoring and supporting press office activity, including drafting press releases Contributing to social media planning and acting as a social media champion within the team Essential skills and experience: Degree or equivalent relevant professional experience Experience in public affairs, stakeholder engagement and/or campaigning Excellent written communication skills with the ability to tailor content for a range of audiences and channels Experience producing media and social media content Experience working collaboratively, including in coalitions or partnerships Strong project management and organisational skills Desirable experience includes working in a press office, delivering social media campaigns, and formal project management training. The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 15 February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Corporate Communications and PR Lead, York Location: York (office-based, with some flexibility for hybrid working) Hours: Full-time, 37 hours per week Salary: £36,000 - £38,000 dependent on experience STEM Learning is seeking a dynamic Corporate Communications and PR Lead to enhance the visibility of our organisation, raising awareness with employers, volunteers, funders and educators. The role will be responsible for leading the planning, execution and optimisation of STEM Learning's external corporate communications and public relations campaigns, including our flagship STEM Ambassador volunteer programme. With a focus on reaching businesses and supporting employer engagement and fundraising ambitions, you will work across teams to create high-impact communications and PR campaigns, designed to support key business objectives and brand awareness initiatives. The Role Your key responsibilities will be to: Develop and lead a high-impact corporate content plan, encompassing an aligned portfolio of communications and PR activities. Create compelling messaging for media outreach and drive proactive media coverage, pitching story ideas and managing press enquiries Create and deliver integrated campaigns that raise the profile of STEM Learning and its services Evaluate the performance of campaigns and report on return on investment and budget effectiveness. Support and guide colleagues and partners in best practice, building expertise in media relations. Line manage and mentor Marketing and Communications Officers. Work collaboratively with other Leads on strategy and planning. Represent the organisation in key stakeholder meetings and ensure adherence to brand, data protection, IP and quality standards. About You: You'll be a proactive and creative communications professional, with: A qualification in corporate communications, public relations or a related field or equivalent demonstrable experience. The ability to lead a content strategy and create and curate content for a diversity of media. Experience in public relations, with a proven track record for delivering PR campaigns. An exceptional storyteller with an eye for a media hook and the ability to flex communication style and delivery. Experience using and monitoring communication channels and metrics (e.g. CMS, email marketing, social media), including media relations tools. Excellent project and stakeholder management skills, with the ability to lead, motivate and develop team members. A passion for education, communications, and making a positive impact. About us At STEM Learning, we work to improve lives through STEM education. We are a purpose-driven organisation, supporting teachers through high-impact professional development, inspiring young people to build confidence and curiosity in STEM, and connecting schools with employers to grow the UK's future talent. Guided by our values, we focus our effort where it can make the greatest difference - helping all young people, whatever their background, to see themselves in STEM. Next Steps To apply, please visit our website via the button below. Closing date for applications: 12:00 on Wednesday 17 February 2026. Initial interviews to take place week commencing 23 February 2026. STEM Learning strives to be diverse and inclusive - a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences. We foster a culture where every employee's voice is respected and valued
Feb 08, 2026
Full time
Corporate Communications and PR Lead, York Location: York (office-based, with some flexibility for hybrid working) Hours: Full-time, 37 hours per week Salary: £36,000 - £38,000 dependent on experience STEM Learning is seeking a dynamic Corporate Communications and PR Lead to enhance the visibility of our organisation, raising awareness with employers, volunteers, funders and educators. The role will be responsible for leading the planning, execution and optimisation of STEM Learning's external corporate communications and public relations campaigns, including our flagship STEM Ambassador volunteer programme. With a focus on reaching businesses and supporting employer engagement and fundraising ambitions, you will work across teams to create high-impact communications and PR campaigns, designed to support key business objectives and brand awareness initiatives. The Role Your key responsibilities will be to: Develop and lead a high-impact corporate content plan, encompassing an aligned portfolio of communications and PR activities. Create compelling messaging for media outreach and drive proactive media coverage, pitching story ideas and managing press enquiries Create and deliver integrated campaigns that raise the profile of STEM Learning and its services Evaluate the performance of campaigns and report on return on investment and budget effectiveness. Support and guide colleagues and partners in best practice, building expertise in media relations. Line manage and mentor Marketing and Communications Officers. Work collaboratively with other Leads on strategy and planning. Represent the organisation in key stakeholder meetings and ensure adherence to brand, data protection, IP and quality standards. About You: You'll be a proactive and creative communications professional, with: A qualification in corporate communications, public relations or a related field or equivalent demonstrable experience. The ability to lead a content strategy and create and curate content for a diversity of media. Experience in public relations, with a proven track record for delivering PR campaigns. An exceptional storyteller with an eye for a media hook and the ability to flex communication style and delivery. Experience using and monitoring communication channels and metrics (e.g. CMS, email marketing, social media), including media relations tools. Excellent project and stakeholder management skills, with the ability to lead, motivate and develop team members. A passion for education, communications, and making a positive impact. About us At STEM Learning, we work to improve lives through STEM education. We are a purpose-driven organisation, supporting teachers through high-impact professional development, inspiring young people to build confidence and curiosity in STEM, and connecting schools with employers to grow the UK's future talent. Guided by our values, we focus our effort where it can make the greatest difference - helping all young people, whatever their background, to see themselves in STEM. Next Steps To apply, please visit our website via the button below. Closing date for applications: 12:00 on Wednesday 17 February 2026. Initial interviews to take place week commencing 23 February 2026. STEM Learning strives to be diverse and inclusive - a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences. We foster a culture where every employee's voice is respected and valued
An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where you'll take the lead on tackling anti-social behaviour, protecting residents' wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. You'll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation. Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity. Lead on complex and high-risk ASB cases, including safeguarding, domestic abuse, hate crime, and vulnerability, taking decisive action to remove immediate risks and support longer-term solutions. Gather, prepare, and manage customer statements and witness statements, ensuring evidence is robust, accurate, and suitable for legal proceedings. Prepare legal case files and attend court hearings where required, presenting evidence and working closely with legal teams. Carry out regular ASB case reviews, ensuring cases are progressing appropriately, actions are proportionate, and outcomes are clearly recorded. Work collaboratively with neighbourhood, tenancy, property, and community safety teams to address nuisance behaviour, environmental issues, and design-out-crime initiatives. Build effective working relationships with external agencies, including police, local authorities, social services, and support providers. Produce monthly performance and casework reports to keep senior leaders informed of trends, risks, and outcomes. Analyse ASB data and case outcomes to identify patterns, improve service delivery, and support preventative and training initiatives. What We'd Love To See From You: Proven experience working as an ASB Officer within a housing association, local authority, or similar organisation. Strong knowledge of ASB legislation, safeguarding, tenancy enforcement, and legal processes, including experience preparing cases for court. Confidence managing complex, high-volume caseloads, prioritising effectively in a fast-paced environment. A collaborative, solutions-focused professional who is comfortable working across teams and with partner agencies. Excellent communication, negotiation, and organisational skills, with the ability to remain calm and professional under pressure. A proactive, improvement-focused mindset, with a commitment to learning and continuous service improvement. If this ASB Officer role is for you please apply or contact (url removed)
Feb 08, 2026
Contractor
An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where you'll take the lead on tackling anti-social behaviour, protecting residents' wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. You'll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation. Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity. Lead on complex and high-risk ASB cases, including safeguarding, domestic abuse, hate crime, and vulnerability, taking decisive action to remove immediate risks and support longer-term solutions. Gather, prepare, and manage customer statements and witness statements, ensuring evidence is robust, accurate, and suitable for legal proceedings. Prepare legal case files and attend court hearings where required, presenting evidence and working closely with legal teams. Carry out regular ASB case reviews, ensuring cases are progressing appropriately, actions are proportionate, and outcomes are clearly recorded. Work collaboratively with neighbourhood, tenancy, property, and community safety teams to address nuisance behaviour, environmental issues, and design-out-crime initiatives. Build effective working relationships with external agencies, including police, local authorities, social services, and support providers. Produce monthly performance and casework reports to keep senior leaders informed of trends, risks, and outcomes. Analyse ASB data and case outcomes to identify patterns, improve service delivery, and support preventative and training initiatives. What We'd Love To See From You: Proven experience working as an ASB Officer within a housing association, local authority, or similar organisation. Strong knowledge of ASB legislation, safeguarding, tenancy enforcement, and legal processes, including experience preparing cases for court. Confidence managing complex, high-volume caseloads, prioritising effectively in a fast-paced environment. A collaborative, solutions-focused professional who is comfortable working across teams and with partner agencies. Excellent communication, negotiation, and organisational skills, with the ability to remain calm and professional under pressure. A proactive, improvement-focused mindset, with a commitment to learning and continuous service improvement. If this ASB Officer role is for you please apply or contact (url removed)
At Allied Recruitment, we have the fantastic opportunity to join a skilled team of security officers. Based out of Wickford station, you will patrol the station, working as a GA assisting team dealing with incidents within stations or on trains. Shift 4 on 2 off Time (Apply online only) Start date- Immediate Officers must have an excellent level of reading, writing, and be able to communicate and engage with clients, customers, and members of public. Please note - a frontline SIA licence (such as door supervisor) and a manual UK driving licence are required to be considered for this role. What is involved: Candidates are required to work in a team of 2 persons. They are a customer / GA staff assisting team that deal with incidents at stations or on trains such as: Anti-Social Behaviour related issues. Fare Evasion. Customer Assistance. Possible County Lines Issues Assisting BTP Managing Suicidal Person Incidents. Bike & Station Thefts in Progress Issues And any other issues should they arise during shift. The team would log at the station at 13:00 then patrol the station assisting staff with any issues should they arise, you would also complete train patrols of certain branch lines of the area assisting any GA staff or members of the public should it be needed. The team would then need to be back at the HUB station for the peak times, and to ensure they are at these stations for the last couple of trains arriving as these are busy with commuters from London & other areas to show security enforcement presence. Any Incidents should be reported to Control and relevant departments and a written log completed on a work device. Any accepted staff will receive full Induction Training with an SIA accredited SIA Trainer.
Feb 08, 2026
Full time
At Allied Recruitment, we have the fantastic opportunity to join a skilled team of security officers. Based out of Wickford station, you will patrol the station, working as a GA assisting team dealing with incidents within stations or on trains. Shift 4 on 2 off Time (Apply online only) Start date- Immediate Officers must have an excellent level of reading, writing, and be able to communicate and engage with clients, customers, and members of public. Please note - a frontline SIA licence (such as door supervisor) and a manual UK driving licence are required to be considered for this role. What is involved: Candidates are required to work in a team of 2 persons. They are a customer / GA staff assisting team that deal with incidents at stations or on trains such as: Anti-Social Behaviour related issues. Fare Evasion. Customer Assistance. Possible County Lines Issues Assisting BTP Managing Suicidal Person Incidents. Bike & Station Thefts in Progress Issues And any other issues should they arise during shift. The team would log at the station at 13:00 then patrol the station assisting staff with any issues should they arise, you would also complete train patrols of certain branch lines of the area assisting any GA staff or members of the public should it be needed. The team would then need to be back at the HUB station for the peak times, and to ensure they are at these stations for the last couple of trains arriving as these are busy with commuters from London & other areas to show security enforcement presence. Any Incidents should be reported to Control and relevant departments and a written log completed on a work device. Any accepted staff will receive full Induction Training with an SIA accredited SIA Trainer.
Are you a Social Value Officer looking for a new opportunity? Can you demonstrate experience building and managing relationships with the local communities? Does the idea of taking on a new challenge and making the role your own interest you? Then please get in touch! Kingston Barnes are recruiting for a Social Value Officer to join our client in the surrounding area! Key Relationships: Responsible to: Head of Project Delivery/Project Manager during the build, thereafter the Site Manager. Works closely with: Site Management Team, Contract Managers, Communications Team, Client Authority, EPC Contractor, Landlord, community groups and local education providers. Responsibilities: Develop and maintain a stakeholder database, ensuring effective communication with local groups, businesses, and education providers. Build and nurture positive relationships with the general public, stakeholders, and community organisations. Coordinate stakeholder visits, community events, and education programmes, including all administration, health & safety, and reporting requirements. Develop educational materials and manage the visitor centre, ensuring resources are kept current and relevant. Represent the business as a community ambassador at external events, conferences, and stakeholder meetings. Provide content and updates to the Communications Team for contract-specific websites and media channels. Liaise with the client Authority and support Contract Managers in delivering services and social value commitments. Requirements: Full UK Driving License Delivery of targeted projects with measurable outcomes Experience producing complex reports and presentations Demonstrated success in stakeholder communication Event management and public engagement skills Experience in PR, Communications or media relations Qualification in customer service, event management or media relations is desirable Hours: Monday - Friday (40 hours per week) If you would like to find out more about this amazing opportunity then please get in touch!
Feb 07, 2026
Full time
Are you a Social Value Officer looking for a new opportunity? Can you demonstrate experience building and managing relationships with the local communities? Does the idea of taking on a new challenge and making the role your own interest you? Then please get in touch! Kingston Barnes are recruiting for a Social Value Officer to join our client in the surrounding area! Key Relationships: Responsible to: Head of Project Delivery/Project Manager during the build, thereafter the Site Manager. Works closely with: Site Management Team, Contract Managers, Communications Team, Client Authority, EPC Contractor, Landlord, community groups and local education providers. Responsibilities: Develop and maintain a stakeholder database, ensuring effective communication with local groups, businesses, and education providers. Build and nurture positive relationships with the general public, stakeholders, and community organisations. Coordinate stakeholder visits, community events, and education programmes, including all administration, health & safety, and reporting requirements. Develop educational materials and manage the visitor centre, ensuring resources are kept current and relevant. Represent the business as a community ambassador at external events, conferences, and stakeholder meetings. Provide content and updates to the Communications Team for contract-specific websites and media channels. Liaise with the client Authority and support Contract Managers in delivering services and social value commitments. Requirements: Full UK Driving License Delivery of targeted projects with measurable outcomes Experience producing complex reports and presentations Demonstrated success in stakeholder communication Event management and public engagement skills Experience in PR, Communications or media relations Qualification in customer service, event management or media relations is desirable Hours: Monday - Friday (40 hours per week) If you would like to find out more about this amazing opportunity then please get in touch!
Eden Brown Synergy are currently looking for an seeking a passionate Independent Reviewing Officer (IRO) with Hull City Council. Job Title: Independent Reviewing Officer (IRO) Pay Rate: 40 PH Location: Unit 9, Grampian Way, HU7 5BZ, Hull About the Role: As an IRO , you will be responsible for ensuring that the care plans for children in care meet statutory requirements and deliver the best possible outcomes. You will chair care planning and child protection meetings, ensuring that children's voices are heard and that they are at the heart of decision-making. You'll work closely with social workers, foster carers, and other professionals to monitor, assess, and make recommendations for the welfare of children in care. Key Responsibilities: Chairing child protection meetings and care plan reviews. Reviewing and monitoring care plans to ensure they meet statutory requirements. Advocating for children in care and ensuring their voices are heard. Offering expert guidance and advice to social workers and other professionals involved in the care process. Ensuring that care plans are tailored to meet the unique needs of each child. What We're Looking For: A qualified social worker with at least 2 years' post-qualification experience . Comprehensive knowledge of child protection, care planning, and statutory frameworks. Strong communication skills with the ability to work collaboratively with a wide range of professionals. A commitment to improving the lives of vulnerable children and young people. Why Hull City Council? Competitive pay : 40 per hour. Location : Conveniently located at Unit 9, Grampian Way, HU7 5BZ . Supportive team : Join a dedicated team of professionals passionate about safeguarding children. Impactful work : Make a tangible difference in the lives of children and young people in Hull Essential Requirements: Social Work Qualification - Degree or equivalent At least 3 years' experience as a social worker within children's services Social Work England Registration Driving license and access to own vehicle If you're interested in the above roles, please reply with your updated CV and earliest start date. Alternatively, feel free to contact me directly on (phone number removed) or via email at Benefits of working with Eden Brown Synergy include: DBS check processed and paid for by Eden Brown Synergy Referral bonus if you refer a colleague or friend to us Bonus for finding your own job Twice weekly payroll Dedicated recruitment consultant who will support you throughout your job search, employment and beyond. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Feb 07, 2026
Seasonal
Eden Brown Synergy are currently looking for an seeking a passionate Independent Reviewing Officer (IRO) with Hull City Council. Job Title: Independent Reviewing Officer (IRO) Pay Rate: 40 PH Location: Unit 9, Grampian Way, HU7 5BZ, Hull About the Role: As an IRO , you will be responsible for ensuring that the care plans for children in care meet statutory requirements and deliver the best possible outcomes. You will chair care planning and child protection meetings, ensuring that children's voices are heard and that they are at the heart of decision-making. You'll work closely with social workers, foster carers, and other professionals to monitor, assess, and make recommendations for the welfare of children in care. Key Responsibilities: Chairing child protection meetings and care plan reviews. Reviewing and monitoring care plans to ensure they meet statutory requirements. Advocating for children in care and ensuring their voices are heard. Offering expert guidance and advice to social workers and other professionals involved in the care process. Ensuring that care plans are tailored to meet the unique needs of each child. What We're Looking For: A qualified social worker with at least 2 years' post-qualification experience . Comprehensive knowledge of child protection, care planning, and statutory frameworks. Strong communication skills with the ability to work collaboratively with a wide range of professionals. A commitment to improving the lives of vulnerable children and young people. Why Hull City Council? Competitive pay : 40 per hour. Location : Conveniently located at Unit 9, Grampian Way, HU7 5BZ . Supportive team : Join a dedicated team of professionals passionate about safeguarding children. Impactful work : Make a tangible difference in the lives of children and young people in Hull Essential Requirements: Social Work Qualification - Degree or equivalent At least 3 years' experience as a social worker within children's services Social Work England Registration Driving license and access to own vehicle If you're interested in the above roles, please reply with your updated CV and earliest start date. Alternatively, feel free to contact me directly on (phone number removed) or via email at Benefits of working with Eden Brown Synergy include: DBS check processed and paid for by Eden Brown Synergy Referral bonus if you refer a colleague or friend to us Bonus for finding your own job Twice weekly payroll Dedicated recruitment consultant who will support you throughout your job search, employment and beyond. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Overview AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK. Role: ADE Careers Officer (Part-time 0.6FTE) Location: Leeds, Liverpool or Glasgow Division: Careers and Industry Salary: Grade 6, SP 25 - £26,495 per annum Contract: Part time (22.2 hours) Permanent About Us SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents with more than 40 campuses. SAE Institute in Europe is Part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE offers industry-focused Creative Media Degrees across eight subject areas - Audio, Content Creation & Online Marketing, Film, Game Art Animation, Games Programming, Music Business, Visual Effects, and Web Development. ICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and in 2025 opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing. Job Overview The Careers Officer is responsible for supporting AD Education UK students and recent graduates across all brands and campuses to successfully transition into professional work, higher study, or self-employment through leveraging relationships with the wider AD Education UK alumni community as well as with local, regional, and national graduate employers as directed by the Careers Manager and in liaison with the Artist and Creative Development Manager as appropriate. They provide administrative assistance to the department across a range of areas and work closely with the Careers Manager to contribute towards and leverage overall Graduate Outcomes, employer engagement and industry engagement strategies to help AD Education UK students and recent graduates successfully transition into professional, sustainable employment in line with Graduate Outcomes targets. Key Responsibilities Principal Responsibilities Administrative Provide administrative and logistical support to the Careers Manager and Artist and Creative Development Manager across all departmental events and initiatives, including in-curriculum and extracurricular events and project funding initiatives. Advertise student and graduate opportunities using multimedia methods of promotion including social media, email, and the Careers+ jobs board. Monitoring the departmental inbox dealing with routine and non-standard queries, including those which require an understanding of information outside the immediate work area and knowing who else to involve. Liaise with the Creative Assistant to ensure that promotional collateral is provided to Marketing team for scheduling promotion across platforms. Conducting research as required into key areas related to careers & industry to develop targeted resources (e.g. for international students, self-employed freelancers and those meeting Access & Participation criteria). Student and Graduate Engagement Develop engagement with students and alumni across all Careers & Industry Team activity, with a specific focus on final year students and recent graduates (0-18 months after graduation) on relevant targeted activity in line with the department's Graduate Outcome strategy, communicating with student and alumni community via institutional platforms as well as social media using dedicated Facebook, Instagram and LinkedIn channels. Ensure that final year students have a meaningful engagement with the Careers & Industry Team so that they can effectively articulate and evidence their employability skills prior to the completion of their studies through targeted engagement with academic colleagues and other teams across AD Education UK. Work with the Careers & Industry Team to identify innovative ways to target and engage specific groups within the AD Education UK student and alumni community, based on data and feedback and with a particular focus on final year students and engaging these in embedded industry engagement and employability focused interventions. Work in close liaison with the Access & Participation Manager and Student Voice and Communications Co-ordinator to target specific groups and cohorts of students to aid with progression. Assist with the delivery of a focused alumni mentoring scheme focused on matching final year graduates with alumni working in areas of interest as well as administration of the Industry Mentoring Scheme focused on final year students. Work with the Careers Manager to develop and deliver the Aftercare programme of support for recent graduates and liaise with relevant departments to ensure logistics for this are organized and promoted effectively. Work with the Careers Manager to provide administrative support for Alumni Events and Initiatives. Work with the Artist and Creative Development Manager to provide administrative support for the Careers Festival and Industry 1-2-1 Provision. Work in close liaison with the Access & Participation Manager and Student Voice and Communications Co-ordinator to target specific groups and cohorts of students to aid with progression. Assist with the delivery of a focused alumni mentoring scheme focused on matching final year graduates with alumni working in areas of interest as well as administration of the Industry Mentoring Scheme focused on final year students. Work with the Careers Manager to develop and deliver the Aftercare programme of support for recent graduates and liaise with relevant departments to ensure logistics for this are organized and promoted effectively. Work with the Careers Manager to provide administrative support for Alumni Events and Initiatives. Work with the Artist and Creative Development Manager to provide administrative support for the Careers Festival and Industry 1-2-1 Provision Knowledge Proven interest in and knowledge of contemporary creative industries is essential. Interest in (and experience of) higher education sector (especially contemporary creative education) is desirable. Understanding of AD Education UK's student and alumni community and their specific interests and values is desirable. Experience of using social media for promotional purposes (ideally using scheduling programmes) is preferred. Previous experience of higher education (especially focused on creative industries) is desirable. Degree graduate preferred Skills Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) is essential Strong organizational skills Strong interpersonal skills Strong written communications skills and ability to write to a company voice. Communicate information (written and verbal) of some complexity and report on information with clarity and accuracy Full proficiency in English language and right to work in the UK Ability to work independently and a practical approach to problem solving Strong time management skills and ability to work to deadlines Strong attention to detail and ability to correctly input data correctly Please see full job description here. The deadline for applications is 28 February 2026 Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure. Employee Assistance Programme Auto-Enrolment Pension Scheme with Royal London Pension Cycle to Work Scheme Enhanced Maternity and Adoption Pay Enhanced Paternity Pay Occupational Sick Pay Healthcare Cash Plan Employee Assistance Programme (Legal & General) Group Income Protection (Legal & General) Life Assurance (Legal & General) Season Ticket Loans Ride to Work Scheme Staff Discounts - Short Courses 50% off ICMP courses
Feb 07, 2026
Full time
Overview AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK. Role: ADE Careers Officer (Part-time 0.6FTE) Location: Leeds, Liverpool or Glasgow Division: Careers and Industry Salary: Grade 6, SP 25 - £26,495 per annum Contract: Part time (22.2 hours) Permanent About Us SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents with more than 40 campuses. SAE Institute in Europe is Part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE offers industry-focused Creative Media Degrees across eight subject areas - Audio, Content Creation & Online Marketing, Film, Game Art Animation, Games Programming, Music Business, Visual Effects, and Web Development. ICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and in 2025 opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing. Job Overview The Careers Officer is responsible for supporting AD Education UK students and recent graduates across all brands and campuses to successfully transition into professional work, higher study, or self-employment through leveraging relationships with the wider AD Education UK alumni community as well as with local, regional, and national graduate employers as directed by the Careers Manager and in liaison with the Artist and Creative Development Manager as appropriate. They provide administrative assistance to the department across a range of areas and work closely with the Careers Manager to contribute towards and leverage overall Graduate Outcomes, employer engagement and industry engagement strategies to help AD Education UK students and recent graduates successfully transition into professional, sustainable employment in line with Graduate Outcomes targets. Key Responsibilities Principal Responsibilities Administrative Provide administrative and logistical support to the Careers Manager and Artist and Creative Development Manager across all departmental events and initiatives, including in-curriculum and extracurricular events and project funding initiatives. Advertise student and graduate opportunities using multimedia methods of promotion including social media, email, and the Careers+ jobs board. Monitoring the departmental inbox dealing with routine and non-standard queries, including those which require an understanding of information outside the immediate work area and knowing who else to involve. Liaise with the Creative Assistant to ensure that promotional collateral is provided to Marketing team for scheduling promotion across platforms. Conducting research as required into key areas related to careers & industry to develop targeted resources (e.g. for international students, self-employed freelancers and those meeting Access & Participation criteria). Student and Graduate Engagement Develop engagement with students and alumni across all Careers & Industry Team activity, with a specific focus on final year students and recent graduates (0-18 months after graduation) on relevant targeted activity in line with the department's Graduate Outcome strategy, communicating with student and alumni community via institutional platforms as well as social media using dedicated Facebook, Instagram and LinkedIn channels. Ensure that final year students have a meaningful engagement with the Careers & Industry Team so that they can effectively articulate and evidence their employability skills prior to the completion of their studies through targeted engagement with academic colleagues and other teams across AD Education UK. Work with the Careers & Industry Team to identify innovative ways to target and engage specific groups within the AD Education UK student and alumni community, based on data and feedback and with a particular focus on final year students and engaging these in embedded industry engagement and employability focused interventions. Work in close liaison with the Access & Participation Manager and Student Voice and Communications Co-ordinator to target specific groups and cohorts of students to aid with progression. Assist with the delivery of a focused alumni mentoring scheme focused on matching final year graduates with alumni working in areas of interest as well as administration of the Industry Mentoring Scheme focused on final year students. Work with the Careers Manager to develop and deliver the Aftercare programme of support for recent graduates and liaise with relevant departments to ensure logistics for this are organized and promoted effectively. Work with the Careers Manager to provide administrative support for Alumni Events and Initiatives. Work with the Artist and Creative Development Manager to provide administrative support for the Careers Festival and Industry 1-2-1 Provision. Work in close liaison with the Access & Participation Manager and Student Voice and Communications Co-ordinator to target specific groups and cohorts of students to aid with progression. Assist with the delivery of a focused alumni mentoring scheme focused on matching final year graduates with alumni working in areas of interest as well as administration of the Industry Mentoring Scheme focused on final year students. Work with the Careers Manager to develop and deliver the Aftercare programme of support for recent graduates and liaise with relevant departments to ensure logistics for this are organized and promoted effectively. Work with the Careers Manager to provide administrative support for Alumni Events and Initiatives. Work with the Artist and Creative Development Manager to provide administrative support for the Careers Festival and Industry 1-2-1 Provision Knowledge Proven interest in and knowledge of contemporary creative industries is essential. Interest in (and experience of) higher education sector (especially contemporary creative education) is desirable. Understanding of AD Education UK's student and alumni community and their specific interests and values is desirable. Experience of using social media for promotional purposes (ideally using scheduling programmes) is preferred. Previous experience of higher education (especially focused on creative industries) is desirable. Degree graduate preferred Skills Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) is essential Strong organizational skills Strong interpersonal skills Strong written communications skills and ability to write to a company voice. Communicate information (written and verbal) of some complexity and report on information with clarity and accuracy Full proficiency in English language and right to work in the UK Ability to work independently and a practical approach to problem solving Strong time management skills and ability to work to deadlines Strong attention to detail and ability to correctly input data correctly Please see full job description here. The deadline for applications is 28 February 2026 Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure. Employee Assistance Programme Auto-Enrolment Pension Scheme with Royal London Pension Cycle to Work Scheme Enhanced Maternity and Adoption Pay Enhanced Paternity Pay Occupational Sick Pay Healthcare Cash Plan Employee Assistance Programme (Legal & General) Group Income Protection (Legal & General) Life Assurance (Legal & General) Season Ticket Loans Ride to Work Scheme Staff Discounts - Short Courses 50% off ICMP courses
Rent Officer Bromsgrove and Redditch Council Reference No / Job Title: Rent Officer Location: Woodrow Housing Services, Woodrow, B98 7RY Duration: 12-week assignment Working Hours: 37 hours per week (9:00am - 5:00pm) Working Pattern: Hybrid - 2 office days (Wednesday & Friday) and 3 days working from home Rate: 25.50 per hour (Umbrella) Role Purpose The post holder will be committed to the Council's Vision and will carry out their work in line with its core values of Pride, People, Purpose and Performance. This role is responsible for managing rental income across a defined neighbourhood, ensuring effective income collection, tenancy sustainment, and compliance with relevant housing legislation and council policies. Key Responsibilities Manage rental income for a portfolio of properties within a defined neighbourhood. Deliver an effective income collection and recovery service in line with legislation, Council policies, performance standards, and customer satisfaction targets. Maximise housing revenue by working collaboratively with neighbourhood and tenancy teams, Housing Benefit, DWP, and external partners. Promote tenancy sustainment through early intervention, reducing the risk of homelessness and supporting vulnerable tenants. Support service development, projects, and initiatives alongside the leadership team. Provide guidance, training, and day-to-day support to junior team members. Ensure compliance with relevant legislation, including the Housing Acts, Localism Act, Local Government Act, and the Prevention of Social Housing Fraud Act. Main Duties Maximise rent collection and recover arrears through early intervention and enforcement of tenancy conditions. Monitor rent accounts and take prompt action in line with pre-action protocols and rent collection policies. Manage sub-accounts for court costs and introductory tenancies, ensuring accurate monitoring and payment transfers. Provide advice on housing and welfare benefits to help tenants maximise income. Stay up to date with legislative changes, including Welfare Reform, and assess their impact on tenants and the Council. Refer vulnerable tenants to appropriate internal and external support services to sustain tenancies. Prepare reports on arrears cases, attend court, prepare court papers, and represent the Council in possession proceedings. Conduct tenant interviews and home visits to support rent recovery and maintain a strong community presence. Create and deliver rent surgeries to promote positive payment behaviour and provide targeted support. Work closely with Neighbourhood & Tenancy Officers to deliver coordinated services and maintain accurate IT records. Attend tenancy sign-ups and sustainment visits, advising tenants on rent responsibilities and identifying support needs. Administer payment methods including online, phone, payment cards, and Direct Debits. Support the coaching, training, and development of advisors and apprentices as directed. Maintain accurate records to meet statutory and service reporting requirements. Monitor performance indicators and report regularly to the Housing Income Team Leader. Share knowledge, best practice, and procedural updates with colleagues. Liaise with internal departments and external agencies including Housing Benefits, DWP, CAB, solicitors, and the courts. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Feb 07, 2026
Contractor
Rent Officer Bromsgrove and Redditch Council Reference No / Job Title: Rent Officer Location: Woodrow Housing Services, Woodrow, B98 7RY Duration: 12-week assignment Working Hours: 37 hours per week (9:00am - 5:00pm) Working Pattern: Hybrid - 2 office days (Wednesday & Friday) and 3 days working from home Rate: 25.50 per hour (Umbrella) Role Purpose The post holder will be committed to the Council's Vision and will carry out their work in line with its core values of Pride, People, Purpose and Performance. This role is responsible for managing rental income across a defined neighbourhood, ensuring effective income collection, tenancy sustainment, and compliance with relevant housing legislation and council policies. Key Responsibilities Manage rental income for a portfolio of properties within a defined neighbourhood. Deliver an effective income collection and recovery service in line with legislation, Council policies, performance standards, and customer satisfaction targets. Maximise housing revenue by working collaboratively with neighbourhood and tenancy teams, Housing Benefit, DWP, and external partners. Promote tenancy sustainment through early intervention, reducing the risk of homelessness and supporting vulnerable tenants. Support service development, projects, and initiatives alongside the leadership team. Provide guidance, training, and day-to-day support to junior team members. Ensure compliance with relevant legislation, including the Housing Acts, Localism Act, Local Government Act, and the Prevention of Social Housing Fraud Act. Main Duties Maximise rent collection and recover arrears through early intervention and enforcement of tenancy conditions. Monitor rent accounts and take prompt action in line with pre-action protocols and rent collection policies. Manage sub-accounts for court costs and introductory tenancies, ensuring accurate monitoring and payment transfers. Provide advice on housing and welfare benefits to help tenants maximise income. Stay up to date with legislative changes, including Welfare Reform, and assess their impact on tenants and the Council. Refer vulnerable tenants to appropriate internal and external support services to sustain tenancies. Prepare reports on arrears cases, attend court, prepare court papers, and represent the Council in possession proceedings. Conduct tenant interviews and home visits to support rent recovery and maintain a strong community presence. Create and deliver rent surgeries to promote positive payment behaviour and provide targeted support. Work closely with Neighbourhood & Tenancy Officers to deliver coordinated services and maintain accurate IT records. Attend tenancy sign-ups and sustainment visits, advising tenants on rent responsibilities and identifying support needs. Administer payment methods including online, phone, payment cards, and Direct Debits. Support the coaching, training, and development of advisors and apprentices as directed. Maintain accurate records to meet statutory and service reporting requirements. Monitor performance indicators and report regularly to the Housing Income Team Leader. Share knowledge, best practice, and procedural updates with colleagues. Liaise with internal departments and external agencies including Housing Benefits, DWP, CAB, solicitors, and the courts. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 07, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
Feb 07, 2026
Full time
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
Merrifield Consultants are delighted to be partnering with a leading Professional Membership Organisation to recruit a Communications Officer. This is a brilliant opportunity for a confident and creative communications professional to join a small, high-impact team and play a key role in shaping external profile and member engagement. Summary of the role Reporting into senior leadership, the Communications Officer will deliver engaging, timely and influential communications across multiple channels. You'll manage media relations, digital content and internal communications while supporting wider public affairs and membership activity. This role offers real variety, visibility and the chance to make a tangible impact. R ole details Salary: 32,000 per annum Contract: Permanent Location: London (hybrid working, minimum 2 days in the office) Hours: Full-time (with occasional out-of-hours working for events and communications activity) Responsibilities Draft, edit and distribute communications for members, press and external stakeholders Plan and deliver PR activity, generating positive media coverage Write, publish and manage website content using a CMS Manage and grow social media channels, including paid advertising campaigns Monitor and evaluate digital performance using analytics tools Compile and circulate internal newsletters Support the production and delivery of a podcast, including recording, editing and publishing Promote events and initiatives in collaboration with the membership team Represent the organisation at internal and external events Respond to enquiries from journalists, stakeholders and the public Support public affairs activity and committee administration Maintain accurate records using CRM systems and provide general administrative support Person specification Essential: Experience in a communications, PR or marketing role Excellent written and verbal communication skills Experience managing press and media relationships Confident using social media in a professional or membership setting Experience with CMS platforms, newsletters and digital content Strong organisational skills with a proactive, can-do approach Ability to work independently and manage competing priorities Desirable: Experience with Adobe software Knowledge of social media advertising, including LinkedIn Experience working with membership organisations, committees or volunteers Familiarity with CRM systems and email marketing tools Apply now If you're a creative communications professional looking to step into a varied and influential role within a respected membership organisation, we'd love to hear from you. Apply today or contact Merrifield Consultants for more information. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Feb 06, 2026
Full time
Merrifield Consultants are delighted to be partnering with a leading Professional Membership Organisation to recruit a Communications Officer. This is a brilliant opportunity for a confident and creative communications professional to join a small, high-impact team and play a key role in shaping external profile and member engagement. Summary of the role Reporting into senior leadership, the Communications Officer will deliver engaging, timely and influential communications across multiple channels. You'll manage media relations, digital content and internal communications while supporting wider public affairs and membership activity. This role offers real variety, visibility and the chance to make a tangible impact. R ole details Salary: 32,000 per annum Contract: Permanent Location: London (hybrid working, minimum 2 days in the office) Hours: Full-time (with occasional out-of-hours working for events and communications activity) Responsibilities Draft, edit and distribute communications for members, press and external stakeholders Plan and deliver PR activity, generating positive media coverage Write, publish and manage website content using a CMS Manage and grow social media channels, including paid advertising campaigns Monitor and evaluate digital performance using analytics tools Compile and circulate internal newsletters Support the production and delivery of a podcast, including recording, editing and publishing Promote events and initiatives in collaboration with the membership team Represent the organisation at internal and external events Respond to enquiries from journalists, stakeholders and the public Support public affairs activity and committee administration Maintain accurate records using CRM systems and provide general administrative support Person specification Essential: Experience in a communications, PR or marketing role Excellent written and verbal communication skills Experience managing press and media relationships Confident using social media in a professional or membership setting Experience with CMS platforms, newsletters and digital content Strong organisational skills with a proactive, can-do approach Ability to work independently and manage competing priorities Desirable: Experience with Adobe software Knowledge of social media advertising, including LinkedIn Experience working with membership organisations, committees or volunteers Familiarity with CRM systems and email marketing tools Apply now If you're a creative communications professional looking to step into a varied and influential role within a respected membership organisation, we'd love to hear from you. Apply today or contact Merrifield Consultants for more information. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
South Yorkshire Mayoral Combined Authority
City, Sheffield
Hours: 37 hours Contract: Fixed term - 2 years Salary: £39,152 - £41,771 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) We're looking for a Mayoral Engagement Officer to help deliver a high-impact engagement strategy that increases visibility and trust across South Yorkshire. You'll organise and deliver public-facing events, build relationships with communities and partners, and ensure feedback from engagement activities informs policy and communications. This is an exciting opportunity to make a real difference by connecting the Mayor with the people and places that matter most. What You'll Be Doing In this role, you'll be at the forefront of community engagement, ensuring the Mayor's work is accessible, authentic, and shaped by real voices. You'll plan and deliver events, manage relationships, and work closely with communications teams to amplify engagement activities. Your work will help strengthen trust, inclusion, and pride of place across South Yorkshire. Key responsibilities include: Plan and deliver public engagement events with communities, partners, and stakeholders to increase visibility and build trust. Build strong relationships with residents, local leaders, and organisations to ensure community voices shape the Mayor's work. Capture and communicate feedback from engagement activities to inform policy and communications. Work with communications and digital teams to promote engagement activities and celebrate community achievements. Manage risks and handle sensitive situations during public-facing activities to protect the Mayor's reputation. Monitor and report on engagement outcomes, demonstrating impact and driving continuous improvement. Advocate for inclusion and pride of place in all engagement work to build stronger, more cohesive communities. About you: We'd love to speak to enthusiastic and proactive individuals with a passion for community engagement and inclusion. You'll need excellent organisational and communication skills, confidence in public-facing roles, and the ability to manage sensitive situations with professionalism. If you thrive in dynamic environments and want to help shape South Yorkshire's future, this role is for you. Proven experience in organising public-facing events and engagement activities. Excellent interpersonal skills; confident engaging with the public and senior stakeholders. Highly organised, proactive, and able to manage multiple priorities. Experience working in political environments and/or with senior politicians. Ability to handle sensitive or confrontational situations professionally. Skilled at partnership working with colleagues, local authorities, VCSE, and external partners. Strong digital skills, including social media and online engagement tools. Knowledge of South Yorkshire's communities and civic landscape (desirable). Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of benefits include - Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in additional to your normal annual leave Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Feb 06, 2026
Full time
Hours: 37 hours Contract: Fixed term - 2 years Salary: £39,152 - £41,771 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) We're looking for a Mayoral Engagement Officer to help deliver a high-impact engagement strategy that increases visibility and trust across South Yorkshire. You'll organise and deliver public-facing events, build relationships with communities and partners, and ensure feedback from engagement activities informs policy and communications. This is an exciting opportunity to make a real difference by connecting the Mayor with the people and places that matter most. What You'll Be Doing In this role, you'll be at the forefront of community engagement, ensuring the Mayor's work is accessible, authentic, and shaped by real voices. You'll plan and deliver events, manage relationships, and work closely with communications teams to amplify engagement activities. Your work will help strengthen trust, inclusion, and pride of place across South Yorkshire. Key responsibilities include: Plan and deliver public engagement events with communities, partners, and stakeholders to increase visibility and build trust. Build strong relationships with residents, local leaders, and organisations to ensure community voices shape the Mayor's work. Capture and communicate feedback from engagement activities to inform policy and communications. Work with communications and digital teams to promote engagement activities and celebrate community achievements. Manage risks and handle sensitive situations during public-facing activities to protect the Mayor's reputation. Monitor and report on engagement outcomes, demonstrating impact and driving continuous improvement. Advocate for inclusion and pride of place in all engagement work to build stronger, more cohesive communities. About you: We'd love to speak to enthusiastic and proactive individuals with a passion for community engagement and inclusion. You'll need excellent organisational and communication skills, confidence in public-facing roles, and the ability to manage sensitive situations with professionalism. If you thrive in dynamic environments and want to help shape South Yorkshire's future, this role is for you. Proven experience in organising public-facing events and engagement activities. Excellent interpersonal skills; confident engaging with the public and senior stakeholders. Highly organised, proactive, and able to manage multiple priorities. Experience working in political environments and/or with senior politicians. Ability to handle sensitive or confrontational situations professionally. Skilled at partnership working with colleagues, local authorities, VCSE, and external partners. Strong digital skills, including social media and online engagement tools. Knowledge of South Yorkshire's communities and civic landscape (desirable). Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of benefits include - Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in additional to your normal annual leave Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
About The Baby Bank Alliance The Baby Bank Alliance (BBA) supports and advocates for a community of over 400 UK baby banks, working to ensure babies and children have the essentials they need to thrive. Founded by Save the Children, Purposeful Ventures, Little Village and Bristol Baby Bank Network. BBA is currently co-incubated by Save the Children UK and Purposeful Ventures, who provide expertise, capacity and resource. This role will be employed through Purposeful Ventures, and home working options are available. It is an exciting moment in BBA s development as we grow our profile, strengthen the UK s baby bank network and build towards independence as a charity. The Baby Bank Alliance exists to: Increase access to funds and goods through national partnerships and economies of scale, unlocking donations otherwise unavailable to baby banks. Grow a strong baby bank community , providing connection, tailored training and peer support. Boost the national profile of baby banks , increasing public awareness and understanding in order to drive support and change. Amplify the voices of baby banks to become a trusted collective voice on baby banks and child poverty. Build a resilient, well-governed organisation capable of long-term positive impact. About the Senior Communications Lead The Senior Communications Lead is a senior, hands-on leadership role, reporting to the Executive Lead, and responsible for shaping and delivering BBA s cross-channel communications strategy. Working closely with the Executive Lead and team, you will drive increased awareness and understanding of baby banks, ensuring communications actively enable BBA s wider goals around funding, partnerships and sector influence. Average UK awareness of baby banks currently sits at around 33%. Building on successful national partnerships (including IKEA and ITV s Lorraine ), this role will take BBA s profile to the next level, embedding baby bank experiences and voices at the heart of everything we do. As a co-incubated organisation, developed with and for baby banks, strong experience of effective collaboration and understanding of the issues that baby banks are addressing, and facing themselves, is fundamental. You will oversee all communications activity across BBA, line manage the Communications Manager and task manage the Communications and Projects Officer, and build a small but high-impact communications function from the ground up within a resource-constrained, fast-moving organisation. Collaborating with teams at BBA s incubating partners, Save the Children and Purposeful Ventures, will be key. Please download the full job description on the Purposeful Ventures website. Key Performance Outcomes Strategy and Leadership Develop and deliver a clear, ambitious communications strategy aligned to BBA s organisational OKRs, and with the experiences of baby banks at its heart Lead a focused awareness strategy utilising earned and owned media to significantly increase understanding of baby banks among priority audiences (including ABC1 women aged ). Set, track and report against communications OKRs, providing clear insight to the Executive Lead and Venture Board. Support the Executive Lead to set the communications budget, making recommendations on limited resource allocation to effectively to maximise impact. Work closely with the Senior Community Lead and Partnerships & Fundraising Manager to integrate plans and maximise impact. Messaging and Storytelling Ensure the voices and experiences of baby banks and the families they support are central to all communications, utilising data and case studies to define compelling messages. Use insight and evidence to test, refine and strengthen communications activity over time. Partnerships and Influence Build and manage strategic, influential relationships with pro-bono and paid agencies and partners, in order to increase awareness. Leverage your networks to maximise earned and owned media opportunities. Support the BBA Partnerships & Fundraising Manager to develop effective strategic partnerships that will raise the profile of UK baby banks. Maintain strong working relationships with communications teams at Save the Children UK and Purposeful Ventures, collaborating on projects with shared outcomes for baby banks. Press, Media and Digital Oversee proactive and reactive media activity in line with the communications strategy. Collaborate with Save the Children UK to explore and deliver brand ambassador opportunities. Support the development and delivery of an effective and engaging social media strategy. Ensure messaging is consistent, compelling and aligned across channels. Brand Stewardship Champion and strengthen the BBA brand, ensuring clarity and consistency, and keeping baby banks at the heart of everything we do. Equip staff and partners with clear guidance on tone of voice, messaging and visual identity to communicate the brand effectively and accurately. Oversee the maintenance and development of brand assets, including the BBA website. Ensure all communications are developed through a strong DEI and accessibility lens. Evaluation and Governance Lead on measuring communications impact and translating learning into action. Support the Executive Lead and Venture Board reporting with clear, timely and actionable updates. Line Management and Leadership Line-manage the Communications Manager and support task management of the Projects & Communications Officer. Build a positive, motivating team culture with clear expectations and autonomy. Manage third-party contractors (e.g. creative, design, film, PR) with strong briefs and oversight. About You You are a senior communications leader who combines strategic clarity with a willingness to roll up your sleeves. You thrive in early-stage or start-up environments, are confident working with limited budgets, and know how to prioritise for impact. You are collaborative, persuasive and credible, with a strong instinct for storytelling that centres lived experience. You are equally comfortable shaping strategy, managing stakeholders, and delivering hands-on communications work. Above all, you are motivated by the impact that baby banks deliver to their communities, making sure that children have the essentials to thrive. Benefits The opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. 27 days annual leave plus bank holidays, increasing to 29 days after two years service, then to 30 days after three years service (pro rata for part-time employees). A flexible working culture that champions both impact and balance, combined with real flexibility to support your wellbeing, personal commitments and life outside work. A strong commitment to your growth, with support to help you excel professionally and advance your career. Access to discount schemes with leading retailers, leisure and travel brands, as well as companies local to our office. Access to an Employee Assistance Programme for information, support and counselling. How to apply Please follow the Apply link on our careers page to submit your CV and expression of interest. The CV should be no longer than 2-sides of A4 and the expression of interest no longer than 400 words. In your expression of interest, please include an example of a communications initiative, campaign or partnership you have led that demonstrates your ability to deliver meaningful impact with constrained resources, in an early stage or start-up environment. This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Equality and diversity matter to us. If you think you d be suited to one of our roles we d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. Purposeful Ventures is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
Feb 06, 2026
Full time
About The Baby Bank Alliance The Baby Bank Alliance (BBA) supports and advocates for a community of over 400 UK baby banks, working to ensure babies and children have the essentials they need to thrive. Founded by Save the Children, Purposeful Ventures, Little Village and Bristol Baby Bank Network. BBA is currently co-incubated by Save the Children UK and Purposeful Ventures, who provide expertise, capacity and resource. This role will be employed through Purposeful Ventures, and home working options are available. It is an exciting moment in BBA s development as we grow our profile, strengthen the UK s baby bank network and build towards independence as a charity. The Baby Bank Alliance exists to: Increase access to funds and goods through national partnerships and economies of scale, unlocking donations otherwise unavailable to baby banks. Grow a strong baby bank community , providing connection, tailored training and peer support. Boost the national profile of baby banks , increasing public awareness and understanding in order to drive support and change. Amplify the voices of baby banks to become a trusted collective voice on baby banks and child poverty. Build a resilient, well-governed organisation capable of long-term positive impact. About the Senior Communications Lead The Senior Communications Lead is a senior, hands-on leadership role, reporting to the Executive Lead, and responsible for shaping and delivering BBA s cross-channel communications strategy. Working closely with the Executive Lead and team, you will drive increased awareness and understanding of baby banks, ensuring communications actively enable BBA s wider goals around funding, partnerships and sector influence. Average UK awareness of baby banks currently sits at around 33%. Building on successful national partnerships (including IKEA and ITV s Lorraine ), this role will take BBA s profile to the next level, embedding baby bank experiences and voices at the heart of everything we do. As a co-incubated organisation, developed with and for baby banks, strong experience of effective collaboration and understanding of the issues that baby banks are addressing, and facing themselves, is fundamental. You will oversee all communications activity across BBA, line manage the Communications Manager and task manage the Communications and Projects Officer, and build a small but high-impact communications function from the ground up within a resource-constrained, fast-moving organisation. Collaborating with teams at BBA s incubating partners, Save the Children and Purposeful Ventures, will be key. Please download the full job description on the Purposeful Ventures website. Key Performance Outcomes Strategy and Leadership Develop and deliver a clear, ambitious communications strategy aligned to BBA s organisational OKRs, and with the experiences of baby banks at its heart Lead a focused awareness strategy utilising earned and owned media to significantly increase understanding of baby banks among priority audiences (including ABC1 women aged ). Set, track and report against communications OKRs, providing clear insight to the Executive Lead and Venture Board. Support the Executive Lead to set the communications budget, making recommendations on limited resource allocation to effectively to maximise impact. Work closely with the Senior Community Lead and Partnerships & Fundraising Manager to integrate plans and maximise impact. Messaging and Storytelling Ensure the voices and experiences of baby banks and the families they support are central to all communications, utilising data and case studies to define compelling messages. Use insight and evidence to test, refine and strengthen communications activity over time. Partnerships and Influence Build and manage strategic, influential relationships with pro-bono and paid agencies and partners, in order to increase awareness. Leverage your networks to maximise earned and owned media opportunities. Support the BBA Partnerships & Fundraising Manager to develop effective strategic partnerships that will raise the profile of UK baby banks. Maintain strong working relationships with communications teams at Save the Children UK and Purposeful Ventures, collaborating on projects with shared outcomes for baby banks. Press, Media and Digital Oversee proactive and reactive media activity in line with the communications strategy. Collaborate with Save the Children UK to explore and deliver brand ambassador opportunities. Support the development and delivery of an effective and engaging social media strategy. Ensure messaging is consistent, compelling and aligned across channels. Brand Stewardship Champion and strengthen the BBA brand, ensuring clarity and consistency, and keeping baby banks at the heart of everything we do. Equip staff and partners with clear guidance on tone of voice, messaging and visual identity to communicate the brand effectively and accurately. Oversee the maintenance and development of brand assets, including the BBA website. Ensure all communications are developed through a strong DEI and accessibility lens. Evaluation and Governance Lead on measuring communications impact and translating learning into action. Support the Executive Lead and Venture Board reporting with clear, timely and actionable updates. Line Management and Leadership Line-manage the Communications Manager and support task management of the Projects & Communications Officer. Build a positive, motivating team culture with clear expectations and autonomy. Manage third-party contractors (e.g. creative, design, film, PR) with strong briefs and oversight. About You You are a senior communications leader who combines strategic clarity with a willingness to roll up your sleeves. You thrive in early-stage or start-up environments, are confident working with limited budgets, and know how to prioritise for impact. You are collaborative, persuasive and credible, with a strong instinct for storytelling that centres lived experience. You are equally comfortable shaping strategy, managing stakeholders, and delivering hands-on communications work. Above all, you are motivated by the impact that baby banks deliver to their communities, making sure that children have the essentials to thrive. Benefits The opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. 27 days annual leave plus bank holidays, increasing to 29 days after two years service, then to 30 days after three years service (pro rata for part-time employees). A flexible working culture that champions both impact and balance, combined with real flexibility to support your wellbeing, personal commitments and life outside work. A strong commitment to your growth, with support to help you excel professionally and advance your career. Access to discount schemes with leading retailers, leisure and travel brands, as well as companies local to our office. Access to an Employee Assistance Programme for information, support and counselling. How to apply Please follow the Apply link on our careers page to submit your CV and expression of interest. The CV should be no longer than 2-sides of A4 and the expression of interest no longer than 400 words. In your expression of interest, please include an example of a communications initiative, campaign or partnership you have led that demonstrates your ability to deliver meaningful impact with constrained resources, in an early stage or start-up environment. This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Equality and diversity matter to us. If you think you d be suited to one of our roles we d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. Purposeful Ventures is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 06, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Welfare Officer (Maternity Cover) We are currently looking for a Welfare Officer to join OnCampusAston, Birmingham. The role will be on a full-time, Fixed term basis till 31 March 2027. The role is based at OnCampus Aston, Birmingham. Do you have strong administrative, customer service and IT skills with attention to detail and the ability to manage time and multiple projects? Are you able to work to strict deadlines and follow stringent protocols to ensure compliance with a variety of internal and external regulations, working closely with others who also share responsibility for quality and assurance within an organisation? Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. Key Responsibilities Welfare Act as a first point of contact for welfare concerns and referral point to provide students with welfare support, guidance, and information. Liaising with colleagues, partners and external organisations/individuals as required, in relation to more complex cases. Ensure case notes relating to student welfare issues are updated as necessary, including records in the student management system. Safeguarding responsibility, responsible for undergoing and updating training in this area. Working closely with the Centre management and Student Support and Academic teams to monitor attendance statistics and look for patterns of attendance which may highlight Welfare Issues, supporting the attendance policy where necessary. Where relevant, support and educate centre staff on welfare related topics. Ensure adequate support for U18 s is in place, working with the Centre management and Student Support Team, to adhere to all relevant policies and procedures. Student Support and Activities To play a key role in the coordination of induction and lead on enrolment of students at the start of term. To provide a focused and high level of customer service. Ensuring existing students are actively engaged in the OnCampus experience by leading on the organisation of social and cultural activities to enhance student experience ensuring opportunities are communicated to students on an ongoing basis. Liaise with Student Union and other University departments to promote and encourage social, cultural, sports activities and events to students ensuring they are aware of activities, for example via social media. Manage accommodation requests (if required), in cooperation with local University team, OnCampus Pre-arrival team and available private providers. Other Duties To respond to enquiries providing relevant information on OnCampus programmes and processes or redirecting queries to appropriate individuals or teams. Contributing to student handbooks, pre-arrival information, policies and procedures relating to matters of student support. To manage post-arrival service issues and liaise with central and centre staff as appropriate. Co-ordinating and creating responses to queries and complaints, according to CEG communication guidelines. Support quality assurance initiatives relating to customer care (e.g. testing, reporting, surveys). Support all members of the management, academic and student support team as required, e.g., working closely with other Student Support Officers and fulfilling compliance and attendance activities. To undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the business without altering the nature or level of responsibility involved. Person Specification Education - HND or equivalent experiential learning - UKCISA or other training related to visa rules and regulations (desirable) Experience - Experience of working in a customer-focussed environment - Experience of providing customer support - Experience of working with data - Experience of working with international students (desirable) - Experience of working in an admissions or visa advisory capacity (desirable) Skills - IT literate - Ability to plan workloads and meet deadlines - Ability to work unsupervised - Attention to detail - Ability to keep accurate records and to track information - Excellent interpersonal and communication skills verbal, written and electronic Behaviours - Good team-worker - Ability to work under pressure and meet deadlines whilst maintaining standards of service CEG Benefits Perkbox (includes hundreds of discounts) Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as a dedicated Mental Health Support Network. Discounted rates on master s degrees with CEG Digital Partner Universities (25% off) Employee Values At Cambridge Education Group we believe that in living our values every single day we Achieve More for everyone around us, and in so doing makes it a great place to work. Expert Each individual strives to demonstrate expertise in everything they do, from previous experiences or acquiring new, relevant skills and know-how. We are great at sharing our knowledge to help our students, fellow colleagues and partners Achieve More. Authentic Our actions are taken, and decisions made, in line with our vision and mission; we trust each individual to do the right thing and deliver what they say they will through genuine, open and honest dialogue. We bring our whole selves to work, maximising our diversity to Achieve More. Innovative We continually improve all aspects of what we do, being solution-focused to affect change on our path to Achieve More. All colleagues share their ideas, big and small, and are flexible to new practices, approaches and ways of working. Whether you work in one of ourOnCampus centres, Digital, iheed or Campus Services divisions, supporting one of our many partner universities or as part of one of our central service functions you will find a friendly, fast-paced and supportive work environment created by our diverse range of colleagues. CEG is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues to share this commitment. All successful candidates will undergo background checks in the required countries. Where roles have direct contact with children, including all OnCampus centre-based roles, this will include ID, qualification and reference checks, criminal record checks including an Enhanced Disclosure (or equivalent) in line with safeguarding requirements and our Safeguarding and Prevent Policy (including Children Protection). Any offer of employment is subject to all checks being satisfactory. The Company also expects all colleagues to share the Company s commitment to Equal Opportunities within the workplace. Welfare Officer application closing date 18/02/2026 Apply now.
Feb 06, 2026
Contractor
Welfare Officer (Maternity Cover) We are currently looking for a Welfare Officer to join OnCampusAston, Birmingham. The role will be on a full-time, Fixed term basis till 31 March 2027. The role is based at OnCampus Aston, Birmingham. Do you have strong administrative, customer service and IT skills with attention to detail and the ability to manage time and multiple projects? Are you able to work to strict deadlines and follow stringent protocols to ensure compliance with a variety of internal and external regulations, working closely with others who also share responsibility for quality and assurance within an organisation? Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. Key Responsibilities Welfare Act as a first point of contact for welfare concerns and referral point to provide students with welfare support, guidance, and information. Liaising with colleagues, partners and external organisations/individuals as required, in relation to more complex cases. Ensure case notes relating to student welfare issues are updated as necessary, including records in the student management system. Safeguarding responsibility, responsible for undergoing and updating training in this area. Working closely with the Centre management and Student Support and Academic teams to monitor attendance statistics and look for patterns of attendance which may highlight Welfare Issues, supporting the attendance policy where necessary. Where relevant, support and educate centre staff on welfare related topics. Ensure adequate support for U18 s is in place, working with the Centre management and Student Support Team, to adhere to all relevant policies and procedures. Student Support and Activities To play a key role in the coordination of induction and lead on enrolment of students at the start of term. To provide a focused and high level of customer service. Ensuring existing students are actively engaged in the OnCampus experience by leading on the organisation of social and cultural activities to enhance student experience ensuring opportunities are communicated to students on an ongoing basis. Liaise with Student Union and other University departments to promote and encourage social, cultural, sports activities and events to students ensuring they are aware of activities, for example via social media. Manage accommodation requests (if required), in cooperation with local University team, OnCampus Pre-arrival team and available private providers. Other Duties To respond to enquiries providing relevant information on OnCampus programmes and processes or redirecting queries to appropriate individuals or teams. Contributing to student handbooks, pre-arrival information, policies and procedures relating to matters of student support. To manage post-arrival service issues and liaise with central and centre staff as appropriate. Co-ordinating and creating responses to queries and complaints, according to CEG communication guidelines. Support quality assurance initiatives relating to customer care (e.g. testing, reporting, surveys). Support all members of the management, academic and student support team as required, e.g., working closely with other Student Support Officers and fulfilling compliance and attendance activities. To undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the business without altering the nature or level of responsibility involved. Person Specification Education - HND or equivalent experiential learning - UKCISA or other training related to visa rules and regulations (desirable) Experience - Experience of working in a customer-focussed environment - Experience of providing customer support - Experience of working with data - Experience of working with international students (desirable) - Experience of working in an admissions or visa advisory capacity (desirable) Skills - IT literate - Ability to plan workloads and meet deadlines - Ability to work unsupervised - Attention to detail - Ability to keep accurate records and to track information - Excellent interpersonal and communication skills verbal, written and electronic Behaviours - Good team-worker - Ability to work under pressure and meet deadlines whilst maintaining standards of service CEG Benefits Perkbox (includes hundreds of discounts) Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as a dedicated Mental Health Support Network. Discounted rates on master s degrees with CEG Digital Partner Universities (25% off) Employee Values At Cambridge Education Group we believe that in living our values every single day we Achieve More for everyone around us, and in so doing makes it a great place to work. Expert Each individual strives to demonstrate expertise in everything they do, from previous experiences or acquiring new, relevant skills and know-how. We are great at sharing our knowledge to help our students, fellow colleagues and partners Achieve More. Authentic Our actions are taken, and decisions made, in line with our vision and mission; we trust each individual to do the right thing and deliver what they say they will through genuine, open and honest dialogue. We bring our whole selves to work, maximising our diversity to Achieve More. Innovative We continually improve all aspects of what we do, being solution-focused to affect change on our path to Achieve More. All colleagues share their ideas, big and small, and are flexible to new practices, approaches and ways of working. Whether you work in one of ourOnCampus centres, Digital, iheed or Campus Services divisions, supporting one of our many partner universities or as part of one of our central service functions you will find a friendly, fast-paced and supportive work environment created by our diverse range of colleagues. CEG is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues to share this commitment. All successful candidates will undergo background checks in the required countries. Where roles have direct contact with children, including all OnCampus centre-based roles, this will include ID, qualification and reference checks, criminal record checks including an Enhanced Disclosure (or equivalent) in line with safeguarding requirements and our Safeguarding and Prevent Policy (including Children Protection). Any offer of employment is subject to all checks being satisfactory. The Company also expects all colleagues to share the Company s commitment to Equal Opportunities within the workplace. Welfare Officer application closing date 18/02/2026 Apply now.
About Us Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country s economic development and lift themselves out of poverty. At the heart of our work, are our partnerships; many of which have spanned decades. Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children. We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters. Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums. Key details Salary: £30,000 pro rata Hours: 14 hours per week (2 days), ideally Wednesday and Thursday Strong possibility of increasing to 21 hours (3 days) in future Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually Reports to: Executive Director Contract: Permanent, subject to successful 6-month probation Annual leave: 25 days (pro rata) Pension: Auto-enrolment after 6 months, with 3% employer contribution Right to Work check required Accessibility We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change. Key responsibilities Fundraising and donor management Research, develop and submit fundraising proposals to trusts, foundations and major donors Maintain accurate fundraising trackers for applications and reporting deadlines Coordinate partner inputs for monitoring and donor reports Support the Executive Director with fundraising and reporting to trusts and individuals Events Plan and manage Action Village India events across the year Attend fundraising events (including evenings and weekends, as agreed) Attend WOMAD festival and support delivery of Action Village India s stall and presence Individual giving Plan and deliver regular appeals and supporter communications Develop new ways to engage supporters and grow individual giving income Build strong supporter journeys to retain and deepen engagement Communications and development Create compelling fundraising and supporter communications Contribute to newsletters, annual reports and appeals Coordinate content for events and exhibitions, including WOMAD Work with partners to generate stories, updates and visual content Manage organisational content such as leaflets, webpages and reports Work closely with the Communications and Administrative Officer on social media and CRM content Person specification Essential experience Minimum three years experience in fundraising (trusts and foundations, events and individual giving) Proven success securing funding from UK trusts and foundations Strong proposal and report writing skills Experience co-organising fundraising events Knowledge and skills Knowledge of UK trusts, foundations and institutional funders Understanding of the international development and solidarity sector Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice Excellent written communication skills for diverse audiences Proficiency in Excel Personal qualities Passion for social justice and supporting marginalised communities in India Highly organised, self-motivated and able to manage competing priorities Comfortable working independently in a small team Strong interpersonal and cross-cultural relationship-building skills Desirable Experience working with NGOs, particularly in Asia and India International development experience Photoshop and InDesign skills Clean driving licence Other requirements Willingness to work some evenings and weekends and attend WOMAD (late July) Ability to travel to rural India if required Strong commitment to equality, diversity and inclusion and to Action Village India s values How to apply Please email: Your CV (with two contactable references) A supporting statement or cover letter (around two sides of A4, maximum three) Closing date: Sunday, 8 February 2026
Feb 06, 2026
Full time
About Us Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country s economic development and lift themselves out of poverty. At the heart of our work, are our partnerships; many of which have spanned decades. Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children. We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters. Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums. Key details Salary: £30,000 pro rata Hours: 14 hours per week (2 days), ideally Wednesday and Thursday Strong possibility of increasing to 21 hours (3 days) in future Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually Reports to: Executive Director Contract: Permanent, subject to successful 6-month probation Annual leave: 25 days (pro rata) Pension: Auto-enrolment after 6 months, with 3% employer contribution Right to Work check required Accessibility We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change. Key responsibilities Fundraising and donor management Research, develop and submit fundraising proposals to trusts, foundations and major donors Maintain accurate fundraising trackers for applications and reporting deadlines Coordinate partner inputs for monitoring and donor reports Support the Executive Director with fundraising and reporting to trusts and individuals Events Plan and manage Action Village India events across the year Attend fundraising events (including evenings and weekends, as agreed) Attend WOMAD festival and support delivery of Action Village India s stall and presence Individual giving Plan and deliver regular appeals and supporter communications Develop new ways to engage supporters and grow individual giving income Build strong supporter journeys to retain and deepen engagement Communications and development Create compelling fundraising and supporter communications Contribute to newsletters, annual reports and appeals Coordinate content for events and exhibitions, including WOMAD Work with partners to generate stories, updates and visual content Manage organisational content such as leaflets, webpages and reports Work closely with the Communications and Administrative Officer on social media and CRM content Person specification Essential experience Minimum three years experience in fundraising (trusts and foundations, events and individual giving) Proven success securing funding from UK trusts and foundations Strong proposal and report writing skills Experience co-organising fundraising events Knowledge and skills Knowledge of UK trusts, foundations and institutional funders Understanding of the international development and solidarity sector Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice Excellent written communication skills for diverse audiences Proficiency in Excel Personal qualities Passion for social justice and supporting marginalised communities in India Highly organised, self-motivated and able to manage competing priorities Comfortable working independently in a small team Strong interpersonal and cross-cultural relationship-building skills Desirable Experience working with NGOs, particularly in Asia and India International development experience Photoshop and InDesign skills Clean driving licence Other requirements Willingness to work some evenings and weekends and attend WOMAD (late July) Ability to travel to rural India if required Strong commitment to equality, diversity and inclusion and to Action Village India s values How to apply Please email: Your CV (with two contactable references) A supporting statement or cover letter (around two sides of A4, maximum three) Closing date: Sunday, 8 February 2026
The opportunity to work as this resident-managed housing organisation s first ever Head of Corporate Resources, making a real, visible difference in people s lives. Head of Corporate Resources the benefits of this role; Salary, full-time equivalent circa £80,000. 35 hours per week on average. Working remotely/ from-home 2 days per week office presence required three days per week. Main office based in London Bridge. 27 days holiday plus bank holidays. 2 Giveback days per year to volunteer in the local community. What your day-to-day could look like as a Head of Corporate Resources? Responsible for the Corporate Resources department including the Finance team especially, Digital Data and Technology Manager, Senior HR Business Partner, Business Services Apprentice and Policy and Performance Officer and Communications Manager. Strategic Leadership: Developing and implementing strategies for corporate resources that align with the overall organisational goals. Resource Management: Overseeing the allocation and utilisation of resources across various departments, ensuring optimal efficiency and cost-effectiveness. Team Management: Leading and motivating teams within the corporate resources functions, fostering a culture of high performance and continuous improvement. Financial Management: Managing budgets, financial reporting, and ensuring sound financial practices within the directorate. Operational Efficiency: Implementing and improving processes and systems to enhance the efficiency and effectiveness of corporate support services. Change Management: Leading and managing organisational changes within the corporate resources functions, ensuring smooth transitions and minimal disruption. Please note that the job description is current at the date shown above. In consultation with you, it is liable to variation by management to reflect or anticipate changes in/ or to the job. Immediate priorities; Delivering a high performing housing service which includes rent and service charge collection, repairs and tenancy management. Delivering major works. The reliability of a responsive repairs service and reducing void turnaround times. Building safety, especially regarding fire safety and dampness. Enabling more residents to engage in their decision-making, especially those who have not had a voice so far. Staff recruitment and retention. Supporting residents with the cost-of-living crisis and maintaining income collection. Improving use of technology to enhance their service delivery. About this organisation; One of Southwark s largest housing organisations, managing Please note that upon your request, we are happy to reveal the exact details of the organisation in confidence. What is the essential criteria that you must consider before applying to the Head of Corporate Resources position? Proven senior leadership experience in managing multi-disciplinary corporate services, including HR, finance, IT, and facilities management. A strong understanding of the housing sector, ideally with experience working in or alongside resident-led housing management organisations or social housing providers. Strategic thinking and planning abilities, with a track record of aligning corporate support functions to the needs of both the organisation and the communities it serves. Demonstrated experience in leading organisational change, improving operational efficiency, and embedding a culture of continuous improvement. Exceptional financial acumen, with experience managing complex budgets, financial reporting, and ensuring compliance with relevant housing and regulatory frameworks. Outstanding people management skills, with the ability to lead, inspire, and develop high-performing teams across diverse functions. Experience in risk management, governance, and implementing robust internal controls within a regulated environment. Strong interpersonal and stakeholder engagement skills, with the ability to collaborate effectively across resident boards, community partners, regulators, and staff. A relevant professional qualification or degree in business administration, finance, human resources, or a related field postgraduate or professional certifications desirable. Please note that there is a willingness to explore all applications, regardless of age, race, gender, religion, and/ or if you are looking to step-down or progress in your career. How you can apply for the Head of Corporate Resources vacancy? If this is of interest to you, simply click apply, and enter your details with an updated CV. Alternatively, you can directly contact, (phone number removed). If you are unsure, we can answer any questions that you may have. We welcome any recommendations that you may have after all, strong professionals tend to know strong professionals. Please note that Oyster s Finance team have other roles advertised via our website. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Feb 06, 2026
Full time
The opportunity to work as this resident-managed housing organisation s first ever Head of Corporate Resources, making a real, visible difference in people s lives. Head of Corporate Resources the benefits of this role; Salary, full-time equivalent circa £80,000. 35 hours per week on average. Working remotely/ from-home 2 days per week office presence required three days per week. Main office based in London Bridge. 27 days holiday plus bank holidays. 2 Giveback days per year to volunteer in the local community. What your day-to-day could look like as a Head of Corporate Resources? Responsible for the Corporate Resources department including the Finance team especially, Digital Data and Technology Manager, Senior HR Business Partner, Business Services Apprentice and Policy and Performance Officer and Communications Manager. Strategic Leadership: Developing and implementing strategies for corporate resources that align with the overall organisational goals. Resource Management: Overseeing the allocation and utilisation of resources across various departments, ensuring optimal efficiency and cost-effectiveness. Team Management: Leading and motivating teams within the corporate resources functions, fostering a culture of high performance and continuous improvement. Financial Management: Managing budgets, financial reporting, and ensuring sound financial practices within the directorate. Operational Efficiency: Implementing and improving processes and systems to enhance the efficiency and effectiveness of corporate support services. Change Management: Leading and managing organisational changes within the corporate resources functions, ensuring smooth transitions and minimal disruption. Please note that the job description is current at the date shown above. In consultation with you, it is liable to variation by management to reflect or anticipate changes in/ or to the job. Immediate priorities; Delivering a high performing housing service which includes rent and service charge collection, repairs and tenancy management. Delivering major works. The reliability of a responsive repairs service and reducing void turnaround times. Building safety, especially regarding fire safety and dampness. Enabling more residents to engage in their decision-making, especially those who have not had a voice so far. Staff recruitment and retention. Supporting residents with the cost-of-living crisis and maintaining income collection. Improving use of technology to enhance their service delivery. About this organisation; One of Southwark s largest housing organisations, managing Please note that upon your request, we are happy to reveal the exact details of the organisation in confidence. What is the essential criteria that you must consider before applying to the Head of Corporate Resources position? Proven senior leadership experience in managing multi-disciplinary corporate services, including HR, finance, IT, and facilities management. A strong understanding of the housing sector, ideally with experience working in or alongside resident-led housing management organisations or social housing providers. Strategic thinking and planning abilities, with a track record of aligning corporate support functions to the needs of both the organisation and the communities it serves. Demonstrated experience in leading organisational change, improving operational efficiency, and embedding a culture of continuous improvement. Exceptional financial acumen, with experience managing complex budgets, financial reporting, and ensuring compliance with relevant housing and regulatory frameworks. Outstanding people management skills, with the ability to lead, inspire, and develop high-performing teams across diverse functions. Experience in risk management, governance, and implementing robust internal controls within a regulated environment. Strong interpersonal and stakeholder engagement skills, with the ability to collaborate effectively across resident boards, community partners, regulators, and staff. A relevant professional qualification or degree in business administration, finance, human resources, or a related field postgraduate or professional certifications desirable. Please note that there is a willingness to explore all applications, regardless of age, race, gender, religion, and/ or if you are looking to step-down or progress in your career. How you can apply for the Head of Corporate Resources vacancy? If this is of interest to you, simply click apply, and enter your details with an updated CV. Alternatively, you can directly contact, (phone number removed). If you are unsure, we can answer any questions that you may have. We welcome any recommendations that you may have after all, strong professionals tend to know strong professionals. Please note that Oyster s Finance team have other roles advertised via our website. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Job Title: Individual Giving Officer • Department: Fundraising • Reports to: Head of Fundraising • Responsible for: Individual Giving • Working Hours: 23.25 hours per week. 15-month contract 1. Purpose of the Role • Working with the Head of Fundraising develop programmes for the recruitment and retention of individual supporters. • Maximise income across channels including direct mail, email, social media. Working with other team members to deliver this. • Grow income stream from individual giving products such as appeals, raffles, lotteries and other individual giving products, such as our Pet Pen Sponsorship. • Develop budgets and business plans and contribute to fundraising strategy. • Manage and optimise supporter experience for retention, engagement, and cross-marketing. • Analyse appeal results for continual improvement. 2. Principle Tasks • Oversee the annual individual giving fundraising calendar and campaigns from start to finish. • Plan and manage direct marketing and digital appeals, including supplier coordination. • Conduct market research and maintain awareness of trends to inform innovation. • Prepare budgets and monitor performance. • Develop donor recruitment campaigns. • Develop supporter journeys. • Develop warm programmes. • Write fundraising copy, providing guidance on design to artworkers. Work with local studio artists and internal staff to produce final materials. • Coordinate with PR, comms, and other departments on campaign messaging and execution. • Analyse campaign performance and produce evaluation insights. • Ensure compliance with GDPR, Data Protection law, DMA, and fundraising codes of practice. 3. Knowledge, Skills & Experience • Essential: o Direct marketing and digital fundraising experience. o CRM usage for data extract and reporting. o Data management. o Campaign brief writing. o Fundraising copywriting ability. o An understanding of effective fundraising design. o Knowledge of effective appeals, charity gaming, donor stewardship, and individual giving products. o Supporter acquisition, retention and development. o GDPR. 4. Competencies • Planning and decision-making skills. • Creativity and forward-thinking. • Task focus, prioritisation, and problem-solving. • Collaboration with team. • Project management. • Excellent Microsoft package skills. • Strong written/verbal communication and analytical skills. 5. Additional Info • Willingness to occasionally work evenings or weekends if needed as part of the wider Fundraising team activities. • Driving licence. • Work in office 3 days per week. Some home working will be allowed as needed.
Feb 05, 2026
Full time
Job Title: Individual Giving Officer • Department: Fundraising • Reports to: Head of Fundraising • Responsible for: Individual Giving • Working Hours: 23.25 hours per week. 15-month contract 1. Purpose of the Role • Working with the Head of Fundraising develop programmes for the recruitment and retention of individual supporters. • Maximise income across channels including direct mail, email, social media. Working with other team members to deliver this. • Grow income stream from individual giving products such as appeals, raffles, lotteries and other individual giving products, such as our Pet Pen Sponsorship. • Develop budgets and business plans and contribute to fundraising strategy. • Manage and optimise supporter experience for retention, engagement, and cross-marketing. • Analyse appeal results for continual improvement. 2. Principle Tasks • Oversee the annual individual giving fundraising calendar and campaigns from start to finish. • Plan and manage direct marketing and digital appeals, including supplier coordination. • Conduct market research and maintain awareness of trends to inform innovation. • Prepare budgets and monitor performance. • Develop donor recruitment campaigns. • Develop supporter journeys. • Develop warm programmes. • Write fundraising copy, providing guidance on design to artworkers. Work with local studio artists and internal staff to produce final materials. • Coordinate with PR, comms, and other departments on campaign messaging and execution. • Analyse campaign performance and produce evaluation insights. • Ensure compliance with GDPR, Data Protection law, DMA, and fundraising codes of practice. 3. Knowledge, Skills & Experience • Essential: o Direct marketing and digital fundraising experience. o CRM usage for data extract and reporting. o Data management. o Campaign brief writing. o Fundraising copywriting ability. o An understanding of effective fundraising design. o Knowledge of effective appeals, charity gaming, donor stewardship, and individual giving products. o Supporter acquisition, retention and development. o GDPR. 4. Competencies • Planning and decision-making skills. • Creativity and forward-thinking. • Task focus, prioritisation, and problem-solving. • Collaboration with team. • Project management. • Excellent Microsoft package skills. • Strong written/verbal communication and analytical skills. 5. Additional Info • Willingness to occasionally work evenings or weekends if needed as part of the wider Fundraising team activities. • Driving licence. • Work in office 3 days per week. Some home working will be allowed as needed.
Company Zero100 is a membership-based intelligence company that connects, informs, and inspires the world's most influential C Level Operations & Supply Chain Officers - and their teams - to unlock the true potential of the AI and Digital Revolution for the lasting benefit of business and our planet. Our members use Zero100's research and advisory services to shape their supply chain strategies. We bring both member and non member executives together at our events to harness the power of our community to expand their thinking, challenge their assumptions, and accelerate progress on their most important digitization and decarbonization initiatives. Headquartered in London, UK, Zero100's members include Nike, Walmart, CVS, Unilever, Pfizer, Google, Volvo Cars, Honeywell, Ecolab, McDonald's, and more. Position Zero100 is looking for a full time Research Analyst to contribute to the Zero100 research agenda, identifying and developing future facing digital themes for the supply chain industry. Successful applicants have experience working in or researching supply chains and generating new ideas to practitioners. These experiences have formed a knowledge base and skills capability that can be used to identify and curate perspectives and content that supply chain executives will find relevant and timely. You are naturally curious, ask insightful questions, successfully distill complex content into bite sized segments, love working with customers, and dive into ambiguous areas comfortably. You are a strong communicator and don't shy away from controversial positions. You enjoy translating customer questions and problems to solve into simple frameworks and guides to action that help drive faster decisions and outcomes. Responsibilities Develop Research Content, including: Identifying audacious digital trends and disruptors for the supply chain industry Developing thought leadership content including written research, podcasts, explainer videos, and compact perspective pieces Sharing your thought leadership and research by speaking at Zero100 events, industry forums, and with media Conducting interviews with customers, stakeholders, and industry thought leaders to understand and synthesize the digital or decarbonization landscape to inform content Working closely with Zero100 teams to execute on live events Hosting, facilitating, and moderating virtual and conference events Working with customers to explore their key priorities and host advisory calls to help them make progress on initiatives Interface with the customer engagement team to ensure continuing utilization of service by our customers Identifying themes across customers to inform the Zero100 Research agenda and conference programs Requirements 6 8+ years experience either within supply chain or as a consultant, industry analyst, or academic working on supply chain, AI, or tech implementations Speaking experience including presentations, brainstorming, and debate Exceptional communication with strong writing, speaking and interpersonal skills Strong attention to detail with exceptional project management, time management and multitasking skills. Ability to work collaboratively with colleagues across teams and externally with partners and customers outside of Zero100 An ambitious, creative personality, with a can do attitude Data analytics experience, Industrial/Energy experience, Technical Operations experience and/or APAC experience is a strong bonus Benefits Competitive salary and bonus Unlimited holidays Private healthcare & Life Insurance Enhanced Pension / 401k Enhanced Parental Leave Policy Custom designed offices in central London with free breakfasts & snacks Regular team socials
Feb 05, 2026
Full time
Company Zero100 is a membership-based intelligence company that connects, informs, and inspires the world's most influential C Level Operations & Supply Chain Officers - and their teams - to unlock the true potential of the AI and Digital Revolution for the lasting benefit of business and our planet. Our members use Zero100's research and advisory services to shape their supply chain strategies. We bring both member and non member executives together at our events to harness the power of our community to expand their thinking, challenge their assumptions, and accelerate progress on their most important digitization and decarbonization initiatives. Headquartered in London, UK, Zero100's members include Nike, Walmart, CVS, Unilever, Pfizer, Google, Volvo Cars, Honeywell, Ecolab, McDonald's, and more. Position Zero100 is looking for a full time Research Analyst to contribute to the Zero100 research agenda, identifying and developing future facing digital themes for the supply chain industry. Successful applicants have experience working in or researching supply chains and generating new ideas to practitioners. These experiences have formed a knowledge base and skills capability that can be used to identify and curate perspectives and content that supply chain executives will find relevant and timely. You are naturally curious, ask insightful questions, successfully distill complex content into bite sized segments, love working with customers, and dive into ambiguous areas comfortably. You are a strong communicator and don't shy away from controversial positions. You enjoy translating customer questions and problems to solve into simple frameworks and guides to action that help drive faster decisions and outcomes. Responsibilities Develop Research Content, including: Identifying audacious digital trends and disruptors for the supply chain industry Developing thought leadership content including written research, podcasts, explainer videos, and compact perspective pieces Sharing your thought leadership and research by speaking at Zero100 events, industry forums, and with media Conducting interviews with customers, stakeholders, and industry thought leaders to understand and synthesize the digital or decarbonization landscape to inform content Working closely with Zero100 teams to execute on live events Hosting, facilitating, and moderating virtual and conference events Working with customers to explore their key priorities and host advisory calls to help them make progress on initiatives Interface with the customer engagement team to ensure continuing utilization of service by our customers Identifying themes across customers to inform the Zero100 Research agenda and conference programs Requirements 6 8+ years experience either within supply chain or as a consultant, industry analyst, or academic working on supply chain, AI, or tech implementations Speaking experience including presentations, brainstorming, and debate Exceptional communication with strong writing, speaking and interpersonal skills Strong attention to detail with exceptional project management, time management and multitasking skills. Ability to work collaboratively with colleagues across teams and externally with partners and customers outside of Zero100 An ambitious, creative personality, with a can do attitude Data analytics experience, Industrial/Energy experience, Technical Operations experience and/or APAC experience is a strong bonus Benefits Competitive salary and bonus Unlimited holidays Private healthcare & Life Insurance Enhanced Pension / 401k Enhanced Parental Leave Policy Custom designed offices in central London with free breakfasts & snacks Regular team socials
