2nd Line IT Support Engineer Liverpool | On-site | Permanent | Up to £45,000 per annum Proactive IT Appointments are currently recruiting on behalf of a leading employer for an experienced 2nd Line IT Support Engineer to join their team based in Liverpool city centre. This is an excellent opportunity for an experienced support professional who enjoys working in a hands-on, fully on-site environment and is looking to further develop their technical skills across modern Microsoft technologies. The Role: Provide 2nd line support, handling escalations from 1st line teams Diagnose and resolve a wide range of technical issues across user devices and systems Support and administer Microsoft 365 services Manage and maintain Windows 11 environments Utilise Intune for device management and configuration Administer Active Directory (user accounts, permissions, group policies) Support Azure-based infrastructure (essential) Work closely with wider IT teams to ensure efficient service delivery Maintain accurate documentation and contribute to process improvements Key Requirements: Proven experience in a 2nd line support role Strong technical knowledge of Microsoft 365 and Windows 11 Experience with Intune and device management Solid Active Directory administration skills Essential: Hands-on experience with Microsoft Azure Strong troubleshooting and analytical skills Excellent communication and customer-facing abilities Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Mar 19, 2026
Full time
2nd Line IT Support Engineer Liverpool | On-site | Permanent | Up to £45,000 per annum Proactive IT Appointments are currently recruiting on behalf of a leading employer for an experienced 2nd Line IT Support Engineer to join their team based in Liverpool city centre. This is an excellent opportunity for an experienced support professional who enjoys working in a hands-on, fully on-site environment and is looking to further develop their technical skills across modern Microsoft technologies. The Role: Provide 2nd line support, handling escalations from 1st line teams Diagnose and resolve a wide range of technical issues across user devices and systems Support and administer Microsoft 365 services Manage and maintain Windows 11 environments Utilise Intune for device management and configuration Administer Active Directory (user accounts, permissions, group policies) Support Azure-based infrastructure (essential) Work closely with wider IT teams to ensure efficient service delivery Maintain accurate documentation and contribute to process improvements Key Requirements: Proven experience in a 2nd line support role Strong technical knowledge of Microsoft 365 and Windows 11 Experience with Intune and device management Solid Active Directory administration skills Essential: Hands-on experience with Microsoft Azure Strong troubleshooting and analytical skills Excellent communication and customer-facing abilities Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Quality Assurance Professional - Wakefield Permanent Structured career development + Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts, holiday buy/sell scheme, optional health care and life assurance + Free parking + Free hot and cold drinks and subsidised canteen + Excellent parental benefits + Flexible working What you become part of: Wakefield Operations is the 2nd biggest plant in CCEP and the biggest soft drink plant in Europe. The Wakefield site produces just under half of GB's volume across their 8 manufacturing, and 2 preform lines. The site can produce 672,000 cans every hour and 132,000 bottles every hour. With over 550 employees across Manufacturing, QESH and Engineering, experience at our Wakefield site can lead to excellent career opportunities both in Wakefield and further afield across other GB sites and Pan-European locations. What to expect: Be the Subject Matter Expert (SME) for Production Managers for correct management of all Quality topics, through advice and training of all members within the Performance Cell / Area. Also provide support for Environment and/or Safety related topics if required. Deliver microbiology support by driving preventative controls, support in completion of thorough investigations, and coaching the performance cell to uphold the highest microbiological and hygiene standards. Manage the complaints process affecting their Performance Cell / Area from: opening and executing the investigation, establishing Action Plans to avoid repetitive issues and ensure its implementation Support all QSE audits within the Performance Cell / Area, preparing the Action Plans from the audits observations and ensure its implementation Support and participate with the Engineering & Technology department in New Investments or initiatives within the Performance Cell / Area. Own, manage and track QSE KPI's within the Performance Cell / Area and implement improvement actions when they are off track Participate in Operational Excellence projects as required Support all quality supplier related issues - responsible for leading supplier visits, liaising with suppliers and ensuring close out is sufficient to prevent re-occurrence Skills & Essentials: Experience in FMCG production, preferably in the beverage industry Basic microbiological knowledge An ability to work with a variety of stakeholder across the business A qualification in Science (e.g. Chemistry, Pharmacy, Biology) degree or equivalent The closing date for applications is 31/03/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider. We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Mar 18, 2026
Full time
Quality Assurance Professional - Wakefield Permanent Structured career development + Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts, holiday buy/sell scheme, optional health care and life assurance + Free parking + Free hot and cold drinks and subsidised canteen + Excellent parental benefits + Flexible working What you become part of: Wakefield Operations is the 2nd biggest plant in CCEP and the biggest soft drink plant in Europe. The Wakefield site produces just under half of GB's volume across their 8 manufacturing, and 2 preform lines. The site can produce 672,000 cans every hour and 132,000 bottles every hour. With over 550 employees across Manufacturing, QESH and Engineering, experience at our Wakefield site can lead to excellent career opportunities both in Wakefield and further afield across other GB sites and Pan-European locations. What to expect: Be the Subject Matter Expert (SME) for Production Managers for correct management of all Quality topics, through advice and training of all members within the Performance Cell / Area. Also provide support for Environment and/or Safety related topics if required. Deliver microbiology support by driving preventative controls, support in completion of thorough investigations, and coaching the performance cell to uphold the highest microbiological and hygiene standards. Manage the complaints process affecting their Performance Cell / Area from: opening and executing the investigation, establishing Action Plans to avoid repetitive issues and ensure its implementation Support all QSE audits within the Performance Cell / Area, preparing the Action Plans from the audits observations and ensure its implementation Support and participate with the Engineering & Technology department in New Investments or initiatives within the Performance Cell / Area. Own, manage and track QSE KPI's within the Performance Cell / Area and implement improvement actions when they are off track Participate in Operational Excellence projects as required Support all quality supplier related issues - responsible for leading supplier visits, liaising with suppliers and ensuring close out is sufficient to prevent re-occurrence Skills & Essentials: Experience in FMCG production, preferably in the beverage industry Basic microbiological knowledge An ability to work with a variety of stakeholder across the business A qualification in Science (e.g. Chemistry, Pharmacy, Biology) degree or equivalent The closing date for applications is 31/03/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider. We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Mar 17, 2026
Full time
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Senior Third-line Engineer (Apple MDM) Hybrid (Central London) £53,000 - £60,000 (depending on experience) We're supporting a well-regarded London institution with a large, growing Apple estate (thousands of Macs and hundreds of iPads, focused on staff devices). The End User Computing team is expanding and needs a hands-on senior engineer to own and elevate the Apple platform - someone who thrives on deep technical ownership, mentoring a small team, and delivering seamless user experiences in a collaborative, knowledge-sharing environment. This is a true third-line role: final escalation point, MDM architecture, packaging/deployment leadership What you'll be doing Act as the go-to expert and escalation point for all complex Mac-related issues and escalations Own the Jamf Pro MDM environment: configuration, policies, deployments, updates, ADE/ABM, and ongoing optimisation for a smooth, secure user experience Lead packaging, scripting (heavy bash/shell), and deployment processes; mentor and guide junior team members Troubleshoot and resolve advanced Apple device problems across macOS/iOS/iPadOS Build and maintain integrations with Microsoft tools (Platform SSO, extensions, Office 365 config/support, compliance flows) Collaborate across IT teams: share knowledge, document processes, train 1st/2nd line, contribute to continual improvement Proactively monitor queues/SLAs, drive reliability, and bring ideas to enhance the platform What we're looking for Essential: Jamf 200 certification (or equivalent deep proven expertise; Jamf 300/400 a bonus) Strong hands-on experience managing enterprise Apple MDM (Jamf Pro focus: ADE, software deployment, API automation, configuration profiles) Proficiency in bash/shell scripting and macOS application packaging (Jamf Composer, autoPKG, etc.) Solid understanding of Microsoft 365/endpoint integrations and compliance tools Proven track record in senior-level Apple support/escalation in enterprise or large-scale environments (higher education, corporate, or similar) Methodical troubleshooting, attention to detail, proactive mindset Excellent communication (written/spoken) and commitment to teamwork, equality, diversity & inclusion Desirable: Jamf Protect/security experience Familiarity with 802.1X/network auth automation Exposure to scientific/developer tools (e.g., Homebrew, Docker, Git, SPSS/R) Microsoft Intune knowledge
Mar 16, 2026
Full time
Senior Third-line Engineer (Apple MDM) Hybrid (Central London) £53,000 - £60,000 (depending on experience) We're supporting a well-regarded London institution with a large, growing Apple estate (thousands of Macs and hundreds of iPads, focused on staff devices). The End User Computing team is expanding and needs a hands-on senior engineer to own and elevate the Apple platform - someone who thrives on deep technical ownership, mentoring a small team, and delivering seamless user experiences in a collaborative, knowledge-sharing environment. This is a true third-line role: final escalation point, MDM architecture, packaging/deployment leadership What you'll be doing Act as the go-to expert and escalation point for all complex Mac-related issues and escalations Own the Jamf Pro MDM environment: configuration, policies, deployments, updates, ADE/ABM, and ongoing optimisation for a smooth, secure user experience Lead packaging, scripting (heavy bash/shell), and deployment processes; mentor and guide junior team members Troubleshoot and resolve advanced Apple device problems across macOS/iOS/iPadOS Build and maintain integrations with Microsoft tools (Platform SSO, extensions, Office 365 config/support, compliance flows) Collaborate across IT teams: share knowledge, document processes, train 1st/2nd line, contribute to continual improvement Proactively monitor queues/SLAs, drive reliability, and bring ideas to enhance the platform What we're looking for Essential: Jamf 200 certification (or equivalent deep proven expertise; Jamf 300/400 a bonus) Strong hands-on experience managing enterprise Apple MDM (Jamf Pro focus: ADE, software deployment, API automation, configuration profiles) Proficiency in bash/shell scripting and macOS application packaging (Jamf Composer, autoPKG, etc.) Solid understanding of Microsoft 365/endpoint integrations and compliance tools Proven track record in senior-level Apple support/escalation in enterprise or large-scale environments (higher education, corporate, or similar) Methodical troubleshooting, attention to detail, proactive mindset Excellent communication (written/spoken) and commitment to teamwork, equality, diversity & inclusion Desirable: Jamf Protect/security experience Familiarity with 802.1X/network auth automation Exposure to scientific/developer tools (e.g., Homebrew, Docker, Git, SPSS/R) Microsoft Intune knowledge
Technical Support Shift Leader Location: Harrogate Salary: £35,000 This role operates on a rolling continental shift pattern : 2 x Day shifts: 7:00am - 7:00pm 2 x Night shifts: 7:00pm - 7:00am Followed by 4 days off Are you a technically strong support professional ready to take the next step into leadership? Elevation Recruitment Group are looking for a driven and enthusiastic Technical Support Shift Leader to join a busy 2nd Line support environment in Harrogate. This is an exciting opportunity for someone who combines solid technical knowledge with natural leadership ability and a passion for developing others. Working within a 24x7 support operation, you'll lead a team of engineers, ensuring high-quality service delivery, effective fault resolution, and a culture focused on continuous improvement. As Technical Support Shift Leader, you will : Lead and motivate a team of up to 13 engineers during core hours and up to 2 engineers out of hours Monitor and manage technical faults through to resolution Drive a "permanent fix" culture and continual service improvement Handle escalations and ensure adherence to contractual SLAs Provide technical leadership across support tiers Contribute to best practice documentation and internal training Support the development and upskilling of your team This is a hands-on leadership role suited to someone who enjoys balancing people management with technical problem-solving. The Technical Support Shift Leader will have an understanding and willingness to expand to expand their technical knowledge in: Broadband technologies (ADSL, FTTC, FTTP, SOGEA) LAN, WAN & SD-WAN networking Firewalls and security solutions Routing, BGP, MPLS WLAN and cellular networking VoIP and SIP telephony platforms VPN and multi-factor authentication solutions Desirable certifications: CCNA SIP School SSCA ITIL Foundation (awareness required) This is a clear opportunity for technical progression and leadership development within a supportive team. If you're ready to step into a leadership role where you can make a real impact while continuing to grow your technical career, we'd love to hear from you.
Mar 15, 2026
Full time
Technical Support Shift Leader Location: Harrogate Salary: £35,000 This role operates on a rolling continental shift pattern : 2 x Day shifts: 7:00am - 7:00pm 2 x Night shifts: 7:00pm - 7:00am Followed by 4 days off Are you a technically strong support professional ready to take the next step into leadership? Elevation Recruitment Group are looking for a driven and enthusiastic Technical Support Shift Leader to join a busy 2nd Line support environment in Harrogate. This is an exciting opportunity for someone who combines solid technical knowledge with natural leadership ability and a passion for developing others. Working within a 24x7 support operation, you'll lead a team of engineers, ensuring high-quality service delivery, effective fault resolution, and a culture focused on continuous improvement. As Technical Support Shift Leader, you will : Lead and motivate a team of up to 13 engineers during core hours and up to 2 engineers out of hours Monitor and manage technical faults through to resolution Drive a "permanent fix" culture and continual service improvement Handle escalations and ensure adherence to contractual SLAs Provide technical leadership across support tiers Contribute to best practice documentation and internal training Support the development and upskilling of your team This is a hands-on leadership role suited to someone who enjoys balancing people management with technical problem-solving. The Technical Support Shift Leader will have an understanding and willingness to expand to expand their technical knowledge in: Broadband technologies (ADSL, FTTC, FTTP, SOGEA) LAN, WAN & SD-WAN networking Firewalls and security solutions Routing, BGP, MPLS WLAN and cellular networking VoIP and SIP telephony platforms VPN and multi-factor authentication solutions Desirable certifications: CCNA SIP School SSCA ITIL Foundation (awareness required) This is a clear opportunity for technical progression and leadership development within a supportive team. If you're ready to step into a leadership role where you can make a real impact while continuing to grow your technical career, we'd love to hear from you.
CBSbutler Holdings Limited trading as CBSbutler
Yeovil, Somerset
Desktop Engineer +4 months + +SC cleared role +Inside IR35 + 250 - 300 a day +on site in Yeovil Skills: +2nd line support experience +Previous PC Build or Deskside experience with Windows 11 +SC clearance Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching Assisting with customer projects on ad-hoc basis Create and update procedural documentation Skills and experience required: We are looking for a self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. You will take pride in the quality of your work and enjoy being part of a highly motivated team being able to learn new technology and skills. Previous PC Build or Deskside experience with Windows 11 MS Excel experience Awareness of GDPR guidelines on personal data handling. You will need to have an eye for accuracy and be able to follow required governance processes. If you'd like to discuss this Destop Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.
Oct 09, 2025
Contractor
Desktop Engineer +4 months + +SC cleared role +Inside IR35 + 250 - 300 a day +on site in Yeovil Skills: +2nd line support experience +Previous PC Build or Deskside experience with Windows 11 +SC clearance Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching Assisting with customer projects on ad-hoc basis Create and update procedural documentation Skills and experience required: We are looking for a self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. You will take pride in the quality of your work and enjoy being part of a highly motivated team being able to learn new technology and skills. Previous PC Build or Deskside experience with Windows 11 MS Excel experience Awareness of GDPR guidelines on personal data handling. You will need to have an eye for accuracy and be able to follow required governance processes. If you'd like to discuss this Destop Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.
Ernest Gordon Recruitment Limited
Grimsby, Lincolnshire
IT Support Level 3 (Cisco) Grimsby 40,000 to 50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting and mentoring 1st and 2nd Line engineers Working with Cisco stack alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience with Cisco and troubleshooting Exposure in network management or looking to develop into this field Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Oct 09, 2025
Full time
IT Support Level 3 (Cisco) Grimsby 40,000 to 50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting and mentoring 1st and 2nd Line engineers Working with Cisco stack alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience with Cisco and troubleshooting Exposure in network management or looking to develop into this field Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
3-month contract (within scope of IR35) 35 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham City Centre to recruit a 2nd Line Roll Out Engineer on a temporary basis with an immediate start. Our client is looking for an experienced 2nd Line Support Engineer with excellent customer service skills to assist their high performing team during a busy period of time. Please note, you will be working on site five days per week, this is non-negotiable. Key tasks and responsibilities: Provide a point of technical escalation from the 1st line Service Desk, with the ambition to resolve all incidents and service requests first time providing excellent customer experience. Resolve hardware and software related issues. Travel to the head of office and other local sites to assist with project tasks or resolve incidents and service requests. Delivery of technical projects including: Phishing Resistant Multi-Factor Authentication (MFA), lead and support the roll-out of phishing-resistant MFA across the organisation. BYDO Implementation (Bring Your Device Optimisation), oversee technical implementation and troubleshooting of BYDO solutions. Manage Contractor and third-party accounts, ensuring compliance with security protocols and best practices. Asset Refresh Programme, coordinate and execute refresh of the circa 140+ laptops to ensure staff have access to up-to-date, secure, and reliable equipment. Skills and experience required in order to apply: Previous experience as 2nd line IT Support Engineer. Expert knowledge & experience of hardware, software and mobile technologies. Ability/experience to break down an incident into technology and service components to methodically work to plan and deliver back restored service. Able to plan and manage resources and ensure deadlines are met. Experience of contract and vendor management. Experience using a Service Management tool to manage and record assigned service requests. Excellent customer service skills. You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Oct 08, 2025
Contractor
3-month contract (within scope of IR35) 35 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham City Centre to recruit a 2nd Line Roll Out Engineer on a temporary basis with an immediate start. Our client is looking for an experienced 2nd Line Support Engineer with excellent customer service skills to assist their high performing team during a busy period of time. Please note, you will be working on site five days per week, this is non-negotiable. Key tasks and responsibilities: Provide a point of technical escalation from the 1st line Service Desk, with the ambition to resolve all incidents and service requests first time providing excellent customer experience. Resolve hardware and software related issues. Travel to the head of office and other local sites to assist with project tasks or resolve incidents and service requests. Delivery of technical projects including: Phishing Resistant Multi-Factor Authentication (MFA), lead and support the roll-out of phishing-resistant MFA across the organisation. BYDO Implementation (Bring Your Device Optimisation), oversee technical implementation and troubleshooting of BYDO solutions. Manage Contractor and third-party accounts, ensuring compliance with security protocols and best practices. Asset Refresh Programme, coordinate and execute refresh of the circa 140+ laptops to ensure staff have access to up-to-date, secure, and reliable equipment. Skills and experience required in order to apply: Previous experience as 2nd line IT Support Engineer. Expert knowledge & experience of hardware, software and mobile technologies. Ability/experience to break down an incident into technology and service components to methodically work to plan and deliver back restored service. Able to plan and manage resources and ensure deadlines are met. Experience of contract and vendor management. Experience using a Service Management tool to manage and record assigned service requests. Excellent customer service skills. You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
EAC Consulting Group
Milton Keynes, Buckinghamshire
EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual
Oct 08, 2025
Full time
EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual
We have been exclusively appointed by our client company on a retained search for A commercially astute Commercial Director with strong strategic and financial acumen, with proven experience in building cost models and driving business growth, and the ability to provide clear direction and leadership to a capable but underdeveloped team. Below you will find a Candidate Opportunity Brief developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search & Principal Consultant of Ford & Stanley Executive Search and the General Manager of the business in question. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: We re looking for someone who can introduce clear processes, build confidence, and lead with intent as we scale out commercial function into a more mature, performance-driven operation Our pricing and margin models vary too much across contracts. We need someone who can create a unified, data-led approach that supports profitable growth and gives us commercial control. Challenges expected within the first 12 months include: The function currently lacks structure and consistency, as such the incoming Commercial Director needs to address the lack of processes, procedures, systems, contract standardisation. As the business grows, the cost models need to be fit for purpose, currently, there is no consistency to these cost models and uniformity needs to be achieved. The team have lacked true leadership, and we expect some resistance to change as higher performance is demanded across the function. Key deliverables within the first 12 months include: Define and implement a consistent costing model. In close collaboration with the senior leadership team, build a robust pipeline of opportunity. Analyse the capability of the current team, identify any gaps and implement practical steps to address these. Essential Hard Skills (Skills & Experience) Proven leasing knowledge with the capability of building pricing models and leading negotiations. Strong rail operations knowledge Have a strong commercial acumen with the ability to set a commercial strategy and lead new business activity. Line Management experience Bidding knowledge highly desirable Essential Soft Skills (Attributes & Behaviours) Dedicated and capable of prioritising the various responsibilities. Gravitas and has the ability to influence and persuade Exceptional negotiation skills Strong emotional intelligence, with an ability to navigate diverse stakeholders Natural commercial acumen that can think on their feet. Working Arrangements & Location: Hybrid working model Based in Derbyshire office, with 1 day working from home and another optional on client visits. Interview Process: 1st Stage Face-to-face interview with General Manager, and HR & Administration Manager. 2nd Stage Face-to-face interview with General Manager & Chief Executive Officer. Good to know: The working environment can be described as agile, quick, and unaffected by red tape. With a headcount of 75, this is an SME with an incredible passion for the products, industry, progress and achievements of the collective. With a culture of name, not a number , this is a business where everyone knows everyone, and this sets the business apart from other businesses in the Freight Sector. It has been identified that there is a lack of leadership in the commercial function and as a result capability gaps in the team. The incoming Commercial Director needs to develop the team culture and clearly define the mission surrounding growth of the division. The Commercial Director will play a pivotal role in shaping the company s commercial strategy, building robust costing models and leading both a capable and under-directed team. We need the incoming Commercial Director to drive consistency in contracts, processes and system utilisation. In conjunction with the above, we need the successful candidate to build a strong pipeline and identify opportunities for growth. A major project, and indeed focus area of this role, for the company involves the introduction of a new product into the market. Early tests have shown exceptional capabilities and the product is described as being among the best in the sector. This is gaining a lot of interest, and the initial order numbers will likely be doubled. Budget: Low: £90,(Apply online only) Mid: £95,(Apply online only) High: £100,(Apply online only) Supporting benefits Bonus: 10% of annual salary, structure and earning metric to be defined. Pension 8% Employer contribution. Executive Search Delivery Team: Head of Executive Search, Tom Norton: Client & Opportunity Management, Client Advisory, Recommendations & Offer Negotiation. Principal Consultant, Billy Jackson: Longlisting, Networking, Research & Search, Interviews, Data & Market Intel & shortlist presentation. About Ford & Stanley Executive Search: Please see supporting appendix : Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an executive search and talent advisory business.
Oct 08, 2025
Full time
We have been exclusively appointed by our client company on a retained search for A commercially astute Commercial Director with strong strategic and financial acumen, with proven experience in building cost models and driving business growth, and the ability to provide clear direction and leadership to a capable but underdeveloped team. Below you will find a Candidate Opportunity Brief developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search & Principal Consultant of Ford & Stanley Executive Search and the General Manager of the business in question. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: We re looking for someone who can introduce clear processes, build confidence, and lead with intent as we scale out commercial function into a more mature, performance-driven operation Our pricing and margin models vary too much across contracts. We need someone who can create a unified, data-led approach that supports profitable growth and gives us commercial control. Challenges expected within the first 12 months include: The function currently lacks structure and consistency, as such the incoming Commercial Director needs to address the lack of processes, procedures, systems, contract standardisation. As the business grows, the cost models need to be fit for purpose, currently, there is no consistency to these cost models and uniformity needs to be achieved. The team have lacked true leadership, and we expect some resistance to change as higher performance is demanded across the function. Key deliverables within the first 12 months include: Define and implement a consistent costing model. In close collaboration with the senior leadership team, build a robust pipeline of opportunity. Analyse the capability of the current team, identify any gaps and implement practical steps to address these. Essential Hard Skills (Skills & Experience) Proven leasing knowledge with the capability of building pricing models and leading negotiations. Strong rail operations knowledge Have a strong commercial acumen with the ability to set a commercial strategy and lead new business activity. Line Management experience Bidding knowledge highly desirable Essential Soft Skills (Attributes & Behaviours) Dedicated and capable of prioritising the various responsibilities. Gravitas and has the ability to influence and persuade Exceptional negotiation skills Strong emotional intelligence, with an ability to navigate diverse stakeholders Natural commercial acumen that can think on their feet. Working Arrangements & Location: Hybrid working model Based in Derbyshire office, with 1 day working from home and another optional on client visits. Interview Process: 1st Stage Face-to-face interview with General Manager, and HR & Administration Manager. 2nd Stage Face-to-face interview with General Manager & Chief Executive Officer. Good to know: The working environment can be described as agile, quick, and unaffected by red tape. With a headcount of 75, this is an SME with an incredible passion for the products, industry, progress and achievements of the collective. With a culture of name, not a number , this is a business where everyone knows everyone, and this sets the business apart from other businesses in the Freight Sector. It has been identified that there is a lack of leadership in the commercial function and as a result capability gaps in the team. The incoming Commercial Director needs to develop the team culture and clearly define the mission surrounding growth of the division. The Commercial Director will play a pivotal role in shaping the company s commercial strategy, building robust costing models and leading both a capable and under-directed team. We need the incoming Commercial Director to drive consistency in contracts, processes and system utilisation. In conjunction with the above, we need the successful candidate to build a strong pipeline and identify opportunities for growth. A major project, and indeed focus area of this role, for the company involves the introduction of a new product into the market. Early tests have shown exceptional capabilities and the product is described as being among the best in the sector. This is gaining a lot of interest, and the initial order numbers will likely be doubled. Budget: Low: £90,(Apply online only) Mid: £95,(Apply online only) High: £100,(Apply online only) Supporting benefits Bonus: 10% of annual salary, structure and earning metric to be defined. Pension 8% Employer contribution. Executive Search Delivery Team: Head of Executive Search, Tom Norton: Client & Opportunity Management, Client Advisory, Recommendations & Offer Negotiation. Principal Consultant, Billy Jackson: Longlisting, Networking, Research & Search, Interviews, Data & Market Intel & shortlist presentation. About Ford & Stanley Executive Search: Please see supporting appendix : Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an executive search and talent advisory business.
Windows Endpoint Engineer (SOE SME) Salary: £50,000-£60,000 Contract: 12-month FTC (Extensions likely) Location: Fully Remote (occasional UK travel) Clearance: UK Security Clearance (SC) Essential Why This Role Stands Out Shape and optimise a large-scale Windows 10/11 estate in a high-profile enterprise environment. Work with cutting-edge deployment technologies (SCCM, MDT, PowerShell, WaaS). Remote-first flexibility with occasional team meet-ups. Long-term stability - 12-month FTC with strong likelihood of extension. The Role We're looking for a Windows Endpoint Engineer to act as an SOE Subject Matter Expert (SME), supporting the planning, upgrades, and optimisation of the Windows operating system environment. You'll collaborate with deployment teams, service operations, and enterprise architects to ensure a secure, scalable, and compliant desktop infrastructure. Key Responsibilities Lead annual Windows 10 OS feature/version upgrades. Implement and support WaaS (Windows-as-a-Service). Create MDT images, manage driver and MS patch updates. Package and deploy applications via SCCM. Investigate GPO changes and update AD group policies. Support auto-enrolment and compliance policies. Oversee enterprise provisioning, lifecycle, and asset management. Provide 2nd/3rd line incident resolution. Raise changes and participate in CAB meetings. Collaborate with deployment specialists to drive continual improvement. What We're Looking For Strong knowledge of Windows 10/11 builds and features. Expertise in SCCM, MDT, Windows Imaging, and PowerShell. Proven track record in managing enterprise desktop environments. Experience in lifecycle management, change control, and compliance. Excellent collaboration skills across multi-team environments. If your hold this sounds like you, and you hold SC Clearance than apply today and one of our team will be in touch with you to discuss the opportunity in more detail.
Oct 07, 2025
Full time
Windows Endpoint Engineer (SOE SME) Salary: £50,000-£60,000 Contract: 12-month FTC (Extensions likely) Location: Fully Remote (occasional UK travel) Clearance: UK Security Clearance (SC) Essential Why This Role Stands Out Shape and optimise a large-scale Windows 10/11 estate in a high-profile enterprise environment. Work with cutting-edge deployment technologies (SCCM, MDT, PowerShell, WaaS). Remote-first flexibility with occasional team meet-ups. Long-term stability - 12-month FTC with strong likelihood of extension. The Role We're looking for a Windows Endpoint Engineer to act as an SOE Subject Matter Expert (SME), supporting the planning, upgrades, and optimisation of the Windows operating system environment. You'll collaborate with deployment teams, service operations, and enterprise architects to ensure a secure, scalable, and compliant desktop infrastructure. Key Responsibilities Lead annual Windows 10 OS feature/version upgrades. Implement and support WaaS (Windows-as-a-Service). Create MDT images, manage driver and MS patch updates. Package and deploy applications via SCCM. Investigate GPO changes and update AD group policies. Support auto-enrolment and compliance policies. Oversee enterprise provisioning, lifecycle, and asset management. Provide 2nd/3rd line incident resolution. Raise changes and participate in CAB meetings. Collaborate with deployment specialists to drive continual improvement. What We're Looking For Strong knowledge of Windows 10/11 builds and features. Expertise in SCCM, MDT, Windows Imaging, and PowerShell. Proven track record in managing enterprise desktop environments. Experience in lifecycle management, change control, and compliance. Excellent collaboration skills across multi-team environments. If your hold this sounds like you, and you hold SC Clearance than apply today and one of our team will be in touch with you to discuss the opportunity in more detail.
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
Oct 07, 2025
Contractor
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
Length of contract 12 months Start date (dd Month Year) 22nd June 2026 Qualification requirements As a minimum requirement you'll need to have obtained, or be predicted to obtain, a 2.2 in your Bachelor's or Master's degree in Software Engineering, IT Development, Electrical Hardware Engineering, Aeronautical and Systems Engineering. Description Length of placement: 12 Months Job Title: Undergraduate Electronic Systems Test Systems Engineer Location: Rochester (Kent) We offer a range of hybrid and flexible working arrangements, however for this role you will be expected to attend your site 4 days per week. Salary: £24,300 What you'll be doing: • All aspects of product development engineering, from requirements, through design and implementation to test and release. • Working will include SW development using Labview and TestStand toolsets, but also bespoke internal test development tools. • Supporting aspects of the Hardware deployment solution. • Supporting detailed integration to prove the Test Systems, allowing test of Prime Hardware, throughout development and production. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing & lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Electronic Systems Team: Delivering world leading controls and display solutions for more than 70 years, the workforce is at the forefront of exciting electronic technologies, including the Striker II Helmet, active control sticks and flight control computers. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Oct 07, 2025
Full time
Length of contract 12 months Start date (dd Month Year) 22nd June 2026 Qualification requirements As a minimum requirement you'll need to have obtained, or be predicted to obtain, a 2.2 in your Bachelor's or Master's degree in Software Engineering, IT Development, Electrical Hardware Engineering, Aeronautical and Systems Engineering. Description Length of placement: 12 Months Job Title: Undergraduate Electronic Systems Test Systems Engineer Location: Rochester (Kent) We offer a range of hybrid and flexible working arrangements, however for this role you will be expected to attend your site 4 days per week. Salary: £24,300 What you'll be doing: • All aspects of product development engineering, from requirements, through design and implementation to test and release. • Working will include SW development using Labview and TestStand toolsets, but also bespoke internal test development tools. • Supporting aspects of the Hardware deployment solution. • Supporting detailed integration to prove the Test Systems, allowing test of Prime Hardware, throughout development and production. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing & lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Electronic Systems Team: Delivering world leading controls and display solutions for more than 70 years, the workforce is at the forefront of exciting electronic technologies, including the Striker II Helmet, active control sticks and flight control computers. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Are you ready to take your career to the next level with an exciting opportunity in the automotive industry? This company is seeking a talented and motivated IFS Analyst to join its dynamic IT team. With a competitive salary of up to £50,000, this role offers the chance to contribute to innovative projects, collaborate across departments, and play a key role in advancing the company's ERP platform. If you're looking for a position where your skills will be valued and your career can thrive, this could be the perfect match for you. What You Will Do: - Translate business requirements into effective IFS functional solutions that align with both immediate needs and long-term goals. - Analyse IFS modules to optimise business processes, ensuring best practices are followed. - Analyse current business practices to identify opportunities for improvement and propose efficient solutions using IFS functionality. - Support the implementation of new IFS releases, service updates, and customisations, including regression and user acceptance testing. - Provide 2nd and 3rd line support for the IFS system and connected business applications, troubleshooting issues and delivering resolutions. - Plan and execute data migration activities, ensuring data integrity and accuracy while adapting processes as the business evolves. What You Will Bring: - Minimum of 2+ years of hands-on experience as a Functional expert in IFS, preferably in Cloud or Aurena. - Solid understanding of core IFS modules and a willingness to develop expertise further. - Demonstrable ability to translate business requirements into practical and efficient IFS solutions. - Experience in data migration and management using IFS and external data sources. - Exceptional communication skills and a proven ability to collaborate with stakeholders and work effectively within a team structure. As an IFS Analyst, you'll be instrumental in driving improvements and efficiencies across the business while contributing to the development of the ERP platform. This company is renowned for its innovative approach and commitment to excellence, making this role an exciting opportunity for someone passionate about technology and process optimisation. Location: This role is based on-site, offering a collaborative environment and access to state-of-the-art facilities. Interested?: If you're ready to make a real impact and grow your career as an IFS Analyst, don't wait! Apply today and take the first step towards an exciting new chapter in your professional journey. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Oct 07, 2025
Full time
Are you ready to take your career to the next level with an exciting opportunity in the automotive industry? This company is seeking a talented and motivated IFS Analyst to join its dynamic IT team. With a competitive salary of up to £50,000, this role offers the chance to contribute to innovative projects, collaborate across departments, and play a key role in advancing the company's ERP platform. If you're looking for a position where your skills will be valued and your career can thrive, this could be the perfect match for you. What You Will Do: - Translate business requirements into effective IFS functional solutions that align with both immediate needs and long-term goals. - Analyse IFS modules to optimise business processes, ensuring best practices are followed. - Analyse current business practices to identify opportunities for improvement and propose efficient solutions using IFS functionality. - Support the implementation of new IFS releases, service updates, and customisations, including regression and user acceptance testing. - Provide 2nd and 3rd line support for the IFS system and connected business applications, troubleshooting issues and delivering resolutions. - Plan and execute data migration activities, ensuring data integrity and accuracy while adapting processes as the business evolves. What You Will Bring: - Minimum of 2+ years of hands-on experience as a Functional expert in IFS, preferably in Cloud or Aurena. - Solid understanding of core IFS modules and a willingness to develop expertise further. - Demonstrable ability to translate business requirements into practical and efficient IFS solutions. - Experience in data migration and management using IFS and external data sources. - Exceptional communication skills and a proven ability to collaborate with stakeholders and work effectively within a team structure. As an IFS Analyst, you'll be instrumental in driving improvements and efficiencies across the business while contributing to the development of the ERP platform. This company is renowned for its innovative approach and commitment to excellence, making this role an exciting opportunity for someone passionate about technology and process optimisation. Location: This role is based on-site, offering a collaborative environment and access to state-of-the-art facilities. Interested?: If you're ready to make a real impact and grow your career as an IFS Analyst, don't wait! Apply today and take the first step towards an exciting new chapter in your professional journey. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
IT Company is hiring for a 3rd Line Cloud Network Engineer to join their team in Basingstoke. This is an on-site role, 5 days per week. This role is central to ensuring the smooth operation of their cloud and network infrastructure, providing hands-on support and expertise across incident management, change management, and system monitoring. The salary ranges between 48K - 55K + 10% DV Bonus. For this role, you will need to ideally hold SC Clearance and be eligible for DV Clearance You will play a key role in supporting both physical and virtual network solutions, collaborating with engineering and design teams. Responsibilities: - Responding to escalations from 2nd Line daily checks using ITSM tooling. - Managing PKI certificates for networking devices (physical and virtual). - Distributing software, firmware, and security updates for network devices. - Supporting and collaborating with design and engineering teams. - Maintaining and supporting virtual and physical network solutions, providing timely u updates to the Operations Lead. - Carrying out readiness assessments for new releases entering service from the Engineering Team. - Producing and maintaining documentation such as work instructions and patching schedules. Key Skills and Experience: - Cloud Administration (e.g. Broadcom NSX-T). - Firewall Management (e.g. Cisco Firepower Management Centre). - Network Devices (Cisco IOS, NXOS, FXOS; Juniper Devices & JUNOS). - Network Authentication (e.g. Cisco ISE). - Event Management Tooling (e.g. SolarWinds). - ITSM Tooling & Processes. - Cloud Administration (e.g. Broadcom vCenter - user experience rather than administration). Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Oct 07, 2025
Full time
IT Company is hiring for a 3rd Line Cloud Network Engineer to join their team in Basingstoke. This is an on-site role, 5 days per week. This role is central to ensuring the smooth operation of their cloud and network infrastructure, providing hands-on support and expertise across incident management, change management, and system monitoring. The salary ranges between 48K - 55K + 10% DV Bonus. For this role, you will need to ideally hold SC Clearance and be eligible for DV Clearance You will play a key role in supporting both physical and virtual network solutions, collaborating with engineering and design teams. Responsibilities: - Responding to escalations from 2nd Line daily checks using ITSM tooling. - Managing PKI certificates for networking devices (physical and virtual). - Distributing software, firmware, and security updates for network devices. - Supporting and collaborating with design and engineering teams. - Maintaining and supporting virtual and physical network solutions, providing timely u updates to the Operations Lead. - Carrying out readiness assessments for new releases entering service from the Engineering Team. - Producing and maintaining documentation such as work instructions and patching schedules. Key Skills and Experience: - Cloud Administration (e.g. Broadcom NSX-T). - Firewall Management (e.g. Cisco Firepower Management Centre). - Network Devices (Cisco IOS, NXOS, FXOS; Juniper Devices & JUNOS). - Network Authentication (e.g. Cisco ISE). - Event Management Tooling (e.g. SolarWinds). - ITSM Tooling & Processes. - Cloud Administration (e.g. Broadcom vCenter - user experience rather than administration). Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
IT Support Engineer - Chelmsford IT Support Engineer with strong experience in a 1st / 2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support click apply for full job details
Oct 07, 2025
Full time
IT Support Engineer - Chelmsford IT Support Engineer with strong experience in a 1st / 2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support click apply for full job details
Role Overview We are seeking a skilled and motivated IT Support Engineer to join a financial services firm based in the West End of London. In this role, you will be responsible for providing 1st and 2nd line support, ensuring smooth and efficient IT operations across the firm. This is a fantastic opportunity for an individual looking to develop their career, gain business-facing responsibilities, click apply for full job details
Oct 06, 2025
Full time
Role Overview We are seeking a skilled and motivated IT Support Engineer to join a financial services firm based in the West End of London. In this role, you will be responsible for providing 1st and 2nd line support, ensuring smooth and efficient IT operations across the firm. This is a fantastic opportunity for an individual looking to develop their career, gain business-facing responsibilities, click apply for full job details
Network Engineer - CCNP, LAN, Cisco, Nexus, Fortinet, Palo - Home/Surrey office based - £55,000 - £60,000 I am working with a Leading Solutions Provider and Cisco Gold partner to secure a Network Team lead. Reporting into the Director of Managed Services you will have full responsibility for the 2nd Line Network Team. As well as leading a team of 4, you will be required to still be very hands on and be the escalation point for any support issues. As well as being technical you will be responsible for the development of the team including 121's, team meeting and performance reviews and ensuring the team hit agreed targets via objectives and development plans. In addition, you will collaborate with the Problem Management team to make sure root cause analysis is completed for major incidents and with Customer Observability Management teams to improve Clients infrastructure. Ideally you will have come from an MSP and be able to attend the office one day a week to be with team and collaborate with the Senior Management on site at the Managed Services hub there. Key Skills: CCNP LAN, Nexus, Fortinet, Palo Still hands on technically - triaging and final escalation point for all support issues. Proven Leadership qualities and experience. Managing development of staff - performance reviews, 121's. Engaging with vendors Working with Problem Management and Customer Observability teams. Driving continuous improvements across the Managed Service offering. This is an outstanding business on a huge growth phase and looking to double in size in the next 3 years and this is a great time to join. Please hit the button to Apply and/or call Jimmy at InfraView for further info. If this role is not for you please Register with us letting us know your preferences and will be in touch when the right role comes in. Network 2nd Line Team Lead - CCNP, LAN, Cisco, Nexus, Fortinet, Palo - Home/Surrey office based - £55,000 - £60,000
Oct 06, 2025
Full time
Network Engineer - CCNP, LAN, Cisco, Nexus, Fortinet, Palo - Home/Surrey office based - £55,000 - £60,000 I am working with a Leading Solutions Provider and Cisco Gold partner to secure a Network Team lead. Reporting into the Director of Managed Services you will have full responsibility for the 2nd Line Network Team. As well as leading a team of 4, you will be required to still be very hands on and be the escalation point for any support issues. As well as being technical you will be responsible for the development of the team including 121's, team meeting and performance reviews and ensuring the team hit agreed targets via objectives and development plans. In addition, you will collaborate with the Problem Management team to make sure root cause analysis is completed for major incidents and with Customer Observability Management teams to improve Clients infrastructure. Ideally you will have come from an MSP and be able to attend the office one day a week to be with team and collaborate with the Senior Management on site at the Managed Services hub there. Key Skills: CCNP LAN, Nexus, Fortinet, Palo Still hands on technically - triaging and final escalation point for all support issues. Proven Leadership qualities and experience. Managing development of staff - performance reviews, 121's. Engaging with vendors Working with Problem Management and Customer Observability teams. Driving continuous improvements across the Managed Service offering. This is an outstanding business on a huge growth phase and looking to double in size in the next 3 years and this is a great time to join. Please hit the button to Apply and/or call Jimmy at InfraView for further info. If this role is not for you please Register with us letting us know your preferences and will be in touch when the right role comes in. Network 2nd Line Team Lead - CCNP, LAN, Cisco, Nexus, Fortinet, Palo - Home/Surrey office based - £55,000 - £60,000
Senior Frontend Engineer - Up to 70k - Remote First* - Automotive SaaS ECOM have teamed up with a tech company that build products for the automotive industry in a truly unique way, and they are looking for a Senior Frontend Engineer to craft stunning user experiences and bring a higher level of engineering practises to an already highly performing team. If youre passionate about cutting-edge technology and driving innovation, this role is for you! Our client is renowned for its ground breaking software delivery engine and commitment to high engineering standards. Their product simplifies vehicle purchasing and revolutionises automotive financing. They're now expanding their market leading UK products globally, setting new industry standards. The Role: As a Senior Frontend Engineer, youll collaborate closely with other Front End developers and be a mentor to more junior developers that are eager to learn. Together, you and the team will craft micro Front End applications that redefine automotive commerce. Your expertise in the Front End will drive technical excellence and innovation across projects. Key Responsibilities: Lead technical aspects of Front End development projects, collaborating with Front End/Back End engineers, Product teams, QA and commercial when required. Scope project requirements, conduct technical workshops, and produce specifications. Drive software craftsmanship and maintain high engineering standards. Requirements: Extensive experience in Front End development, with proficiency in Angular. Previous exposure to automated testing, TDD, and continuous delivery practices. Proven track record of deploying multiple times a day in a fast-paced environment. Excellent ability with HTML, CSS, vanilla Javascript and Typescript. Proficiency with web browser APIs and HTTP. Logical engineer who keenly avoids over-engineering solutions. Holds high quality code in a delivery focused setting. Experience developing shared code libraries (NPM packages). Experience with automated testing frameworks (Jest, Karma, Cypress, or Protractor) Competency with CI/CD pipeline to release software safely and effectively. Why Join Them? Join a company who offer a unique opportunity to shape your career path and work on projects that inspire you. Their collaborative environment encourages innovation and fosters growth. Enjoy flexible working arrangements, personalised learning and development opportunities, and a supportive culture that values your input. 2 Stage Interview Process (with no tech task) 1st stage - 1 hour conversation to understand how well the opportunity aligns to both yourself and the company 2nd stage - Paired programming exercise geared up to be as close to reality as possible to uncover deeper knowledge of software engineering, architecture, TDD etc If you're interested apply now through the link and I'll be in touch ASAP! *Our client are remote first however do the occasional office day from time to time for pure collaboration - this is at max once per month but is usually less frequent *Please note sponsorship is not available for this role and all candidates must have full right to work in the UK InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Oct 06, 2025
Full time
Senior Frontend Engineer - Up to 70k - Remote First* - Automotive SaaS ECOM have teamed up with a tech company that build products for the automotive industry in a truly unique way, and they are looking for a Senior Frontend Engineer to craft stunning user experiences and bring a higher level of engineering practises to an already highly performing team. If youre passionate about cutting-edge technology and driving innovation, this role is for you! Our client is renowned for its ground breaking software delivery engine and commitment to high engineering standards. Their product simplifies vehicle purchasing and revolutionises automotive financing. They're now expanding their market leading UK products globally, setting new industry standards. The Role: As a Senior Frontend Engineer, youll collaborate closely with other Front End developers and be a mentor to more junior developers that are eager to learn. Together, you and the team will craft micro Front End applications that redefine automotive commerce. Your expertise in the Front End will drive technical excellence and innovation across projects. Key Responsibilities: Lead technical aspects of Front End development projects, collaborating with Front End/Back End engineers, Product teams, QA and commercial when required. Scope project requirements, conduct technical workshops, and produce specifications. Drive software craftsmanship and maintain high engineering standards. Requirements: Extensive experience in Front End development, with proficiency in Angular. Previous exposure to automated testing, TDD, and continuous delivery practices. Proven track record of deploying multiple times a day in a fast-paced environment. Excellent ability with HTML, CSS, vanilla Javascript and Typescript. Proficiency with web browser APIs and HTTP. Logical engineer who keenly avoids over-engineering solutions. Holds high quality code in a delivery focused setting. Experience developing shared code libraries (NPM packages). Experience with automated testing frameworks (Jest, Karma, Cypress, or Protractor) Competency with CI/CD pipeline to release software safely and effectively. Why Join Them? Join a company who offer a unique opportunity to shape your career path and work on projects that inspire you. Their collaborative environment encourages innovation and fosters growth. Enjoy flexible working arrangements, personalised learning and development opportunities, and a supportive culture that values your input. 2 Stage Interview Process (with no tech task) 1st stage - 1 hour conversation to understand how well the opportunity aligns to both yourself and the company 2nd stage - Paired programming exercise geared up to be as close to reality as possible to uncover deeper knowledge of software engineering, architecture, TDD etc If you're interested apply now through the link and I'll be in touch ASAP! *Our client are remote first however do the occasional office day from time to time for pure collaboration - this is at max once per month but is usually less frequent *Please note sponsorship is not available for this role and all candidates must have full right to work in the UK InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
Oct 06, 2025
Full time
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).