LA International Computer Consultants Ltd
Basingstoke, Hampshire
4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support life cycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and Scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
May 14, 2026
Contractor
4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support life cycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and Scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
LA International Computer Consultants Ltd
Basingstoke, Hampshire
3rd Line Cloud Storage and PKI Engineer Must have an Active DV Clearance 3rd Line Cloud Storage and PKI Engineer Responsibilities Respond to escalations from 2nd Line support teams. Maintain and support PKI solutions across secure environments. Support backup and storage platforms and provide updates to leadership. Monitor systems using event management tooling and resolve incidents. Carry out change activities in line with defined processes. Support release readiness for new services entering live environments. Produce and maintain technical documentation and schedules. Travel to sites to support PKI activities when required. 3rd Line Cloud Storage and PKI Engineer Skills and Experience Strong experience with enterprise cloud storage platforms such as Dell Avamar and Data Domain. Solid understanding of PKI technologies including Microsoft and Thales solutions. Experience supporting cloud-based storage environments. Knowledge of VMware cloud technologies. Experience working with ITSM processes and tooling. Server administration experience across Windows Server environments. Exposure to event monitoring tools such as SCOM. Experience using VMware vCenter. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
May 14, 2026
Contractor
3rd Line Cloud Storage and PKI Engineer Must have an Active DV Clearance 3rd Line Cloud Storage and PKI Engineer Responsibilities Respond to escalations from 2nd Line support teams. Maintain and support PKI solutions across secure environments. Support backup and storage platforms and provide updates to leadership. Monitor systems using event management tooling and resolve incidents. Carry out change activities in line with defined processes. Support release readiness for new services entering live environments. Produce and maintain technical documentation and schedules. Travel to sites to support PKI activities when required. 3rd Line Cloud Storage and PKI Engineer Skills and Experience Strong experience with enterprise cloud storage platforms such as Dell Avamar and Data Domain. Solid understanding of PKI technologies including Microsoft and Thales solutions. Experience supporting cloud-based storage environments. Knowledge of VMware cloud technologies. Experience working with ITSM processes and tooling. Server administration experience across Windows Server environments. Exposure to event monitoring tools such as SCOM. Experience using VMware vCenter. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
May 14, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Overview Techunite Ltd are recruiting for a 1st / 2nd Line Technical Support Engineer to provide technical support to both customers and internal staff. The role involves setting up, monitoring, and maintaining customer computer systems, applications, and networks. A key part of this role is delivering an exceptional customer experience through attentive support and effective problem-solving. You will install and configure systems, diagnose hardware and software issues, and resolve technical and application problems both remotely and on-site when required. Perfect for a strong 1st line support engineer wanting to progress OR experienced 2nd line engineer. Responsibilities and Duties You will be responsible for ensuring the smooth operation of customers' IT systems and helping them achieve maximum value from their technology. The role focuses on minimising disruption to business operations while maintaining high levels of service for both office-based and remote users. Technical Responsibilities Install and configure computer and network hardware, operating systems, and applications Set up and manage new user accounts, profiles, and permissions Proactively monitor and maintain computer systems and networks Troubleshoot system and network issues, diagnosing and resolving hardware and software faults Respond to incidents, alerts, and support tickets in a timely manner Assist with the planning, coordination, and delivery of IT projects Provide on-site technical support and installations at client premises when required Take on both primary and secondary support roles Primary: act as the lead, organising work and taking responsibility for delivery Secondary: support the lead engineer and provide cover when required This is a fully office-based role where collaboration and teamwork are highly valued. Our client prides itself on having a fun, supportive and people focussed culture where employees are encouraged to share ideas, develop their skills, and enjoy coming to work each day. The office environment is relaxed and welcoming - dog friendly office and the team enjoys a friendly, positive atmosphere that values personality as much as technical ability. Our client places a strong emphasis on looking after its people and creating a workplace where everyone feels supported and part of the team.
May 14, 2026
Full time
Overview Techunite Ltd are recruiting for a 1st / 2nd Line Technical Support Engineer to provide technical support to both customers and internal staff. The role involves setting up, monitoring, and maintaining customer computer systems, applications, and networks. A key part of this role is delivering an exceptional customer experience through attentive support and effective problem-solving. You will install and configure systems, diagnose hardware and software issues, and resolve technical and application problems both remotely and on-site when required. Perfect for a strong 1st line support engineer wanting to progress OR experienced 2nd line engineer. Responsibilities and Duties You will be responsible for ensuring the smooth operation of customers' IT systems and helping them achieve maximum value from their technology. The role focuses on minimising disruption to business operations while maintaining high levels of service for both office-based and remote users. Technical Responsibilities Install and configure computer and network hardware, operating systems, and applications Set up and manage new user accounts, profiles, and permissions Proactively monitor and maintain computer systems and networks Troubleshoot system and network issues, diagnosing and resolving hardware and software faults Respond to incidents, alerts, and support tickets in a timely manner Assist with the planning, coordination, and delivery of IT projects Provide on-site technical support and installations at client premises when required Take on both primary and secondary support roles Primary: act as the lead, organising work and taking responsibility for delivery Secondary: support the lead engineer and provide cover when required This is a fully office-based role where collaboration and teamwork are highly valued. Our client prides itself on having a fun, supportive and people focussed culture where employees are encouraged to share ideas, develop their skills, and enjoy coming to work each day. The office environment is relaxed and welcoming - dog friendly office and the team enjoys a friendly, positive atmosphere that values personality as much as technical ability. Our client places a strong emphasis on looking after its people and creating a workplace where everyone feels supported and part of the team.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Design Geometer Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design, Geometry, Rhino 3D, CAD, Surfaces, Rhinoceros 3D, Surface modelling, Rendering, Adobe, Illustrator, Creative Suite, Dimensioning, Dimensions, 3D Designer, Geometric, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Architecture & Preliminary Projects team as a Design Geometer at our Safran Seats site in Cmwbran. Your Role As Design Geometer at Safran Seats, you'll play a critical role in our Architecture & Preliminary Projects team, supporting design convergence by defining optimal geometric solutions for our industry-leading aircraft seats. You'll ensure immaculate surface quality, apply Perceived Quality standards, and bridge industrial feasibility with cutting-edge design. Collaborating closely with colleagues across design, perceived quality, and engineering, you will align the geometrical intent with manufacturing processes and deliver products recognised for their refinement and innovation. You will: Define and maintain the geometric plan and style shapes plan for new products using Rhino3D and CATIA V5. Optimise gaps and flushness by balancing design intent with manufacturing feasibility. Collaborate with our Perceived Quality and Industrial Design teams to ensure surfaces, volumes, and cosmetic details meet the highest standards. Support all stages of design, from early sketches to finished products in-service, updating feedback and contributing to interface and assembly solutions. Present your progress, align on deliverables, and help drive innovation in comfort, sustainability, and excellence. What You'll Bring Essential: Higher education in engineering, industrial design or 3D modelling. Professional experience as a 3D Modeler or similar Expertise in Rhino3D; advanced surfacing and digital modelling skills. Strong understanding of product design, ergonomics, and perceived quality. Excellent communication, collaboration, and problem-solving abilities. Desirable: CATIA V5, rendering (e.g. Blender) and Adobe Creative Suite skillsets. Experience in aerospace or automotive industries, or industrial environments. Knowledge of mechanical design, ergonomics, material/colour applications. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
May 14, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Design Geometer Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design, Geometry, Rhino 3D, CAD, Surfaces, Rhinoceros 3D, Surface modelling, Rendering, Adobe, Illustrator, Creative Suite, Dimensioning, Dimensions, 3D Designer, Geometric, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Architecture & Preliminary Projects team as a Design Geometer at our Safran Seats site in Cmwbran. Your Role As Design Geometer at Safran Seats, you'll play a critical role in our Architecture & Preliminary Projects team, supporting design convergence by defining optimal geometric solutions for our industry-leading aircraft seats. You'll ensure immaculate surface quality, apply Perceived Quality standards, and bridge industrial feasibility with cutting-edge design. Collaborating closely with colleagues across design, perceived quality, and engineering, you will align the geometrical intent with manufacturing processes and deliver products recognised for their refinement and innovation. You will: Define and maintain the geometric plan and style shapes plan for new products using Rhino3D and CATIA V5. Optimise gaps and flushness by balancing design intent with manufacturing feasibility. Collaborate with our Perceived Quality and Industrial Design teams to ensure surfaces, volumes, and cosmetic details meet the highest standards. Support all stages of design, from early sketches to finished products in-service, updating feedback and contributing to interface and assembly solutions. Present your progress, align on deliverables, and help drive innovation in comfort, sustainability, and excellence. What You'll Bring Essential: Higher education in engineering, industrial design or 3D modelling. Professional experience as a 3D Modeler or similar Expertise in Rhino3D; advanced surfacing and digital modelling skills. Strong understanding of product design, ergonomics, and perceived quality. Excellent communication, collaboration, and problem-solving abilities. Desirable: CATIA V5, rendering (e.g. Blender) and Adobe Creative Suite skillsets. Experience in aerospace or automotive industries, or industrial environments. Knowledge of mechanical design, ergonomics, material/colour applications. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!
May 13, 2026
Full time
Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!
2nd Line IT Support Engineer (Field & Remote) - 40,000/ 45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer who enjoys a mix of remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across a variety of customer environments. You will be responsible for diagnosing and resolving escalated technical issues, supporting infrastructure and cloud technologies, and ensuring excellent customer service delivery at all times. This role would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver both remote and onsite support where required Troubleshoot issues across systems, networks, infrastructure, and applications Manage and update tickets through the service desk platform Ensure tickets are progressed within agreed SLAs Escalate complex technical issues to senior engineers where necessary Attend customer sites to deliver onsite technical support Create and maintain technical documentation and knowledge base articles Monitor infrastructure alerts through RMM and monitoring platforms Support ongoing service improvement and automation initiatives Promote IT security best practices across customer environments Build strong working relationships with customers and stakeholders Technologies You will gain exposure to a broad range of technologies including: Microsoft Technologies Microsoft 365 Exchange Online SharePoint Microsoft Teams Entra ID / Azure Active Directory Intune / Endpoint Management Windows 10 & Windows 11 Windows Server Microsoft Defender Cloud & Infrastructure Microsoft Azure VMware & Hyper-V Backup & Disaster Recovery solutions Identity & Access Management Networking Cisco Meraki Firewalls VPN connectivity Network troubleshooting Support Tools RMM platforms Service desk systems Remote support tools Monitoring & alerting systems Skills & Experience Required Minimum 2 years' experience within an IT support, MSP, or service desk environment Strong troubleshooting and diagnostic skills Experience supporting Microsoft 365 environments Good understanding of networking technologies Experience using ticketing and remote support systems Excellent communication and customer service skills Strong organisational and prioritisation abilities Full UK driving licence Willingness to travel to customer sites when required Certifications Essential Microsoft Associate Certification (MD-102 or MS-102) or equivalent Desirable AZ-104 SC-300 Cisco Meraki certifications If you are an experienced 2nd line IT support engineer looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
May 13, 2026
Full time
2nd Line IT Support Engineer (Field & Remote) - 40,000/ 45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer who enjoys a mix of remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across a variety of customer environments. You will be responsible for diagnosing and resolving escalated technical issues, supporting infrastructure and cloud technologies, and ensuring excellent customer service delivery at all times. This role would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver both remote and onsite support where required Troubleshoot issues across systems, networks, infrastructure, and applications Manage and update tickets through the service desk platform Ensure tickets are progressed within agreed SLAs Escalate complex technical issues to senior engineers where necessary Attend customer sites to deliver onsite technical support Create and maintain technical documentation and knowledge base articles Monitor infrastructure alerts through RMM and monitoring platforms Support ongoing service improvement and automation initiatives Promote IT security best practices across customer environments Build strong working relationships with customers and stakeholders Technologies You will gain exposure to a broad range of technologies including: Microsoft Technologies Microsoft 365 Exchange Online SharePoint Microsoft Teams Entra ID / Azure Active Directory Intune / Endpoint Management Windows 10 & Windows 11 Windows Server Microsoft Defender Cloud & Infrastructure Microsoft Azure VMware & Hyper-V Backup & Disaster Recovery solutions Identity & Access Management Networking Cisco Meraki Firewalls VPN connectivity Network troubleshooting Support Tools RMM platforms Service desk systems Remote support tools Monitoring & alerting systems Skills & Experience Required Minimum 2 years' experience within an IT support, MSP, or service desk environment Strong troubleshooting and diagnostic skills Experience supporting Microsoft 365 environments Good understanding of networking technologies Experience using ticketing and remote support systems Excellent communication and customer service skills Strong organisational and prioritisation abilities Full UK driving licence Willingness to travel to customer sites when required Certifications Essential Microsoft Associate Certification (MD-102 or MS-102) or equivalent Desirable AZ-104 SC-300 Cisco Meraki certifications If you are an experienced 2nd line IT support engineer looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
DX Technical Support Consultant (HPM) As DX Technical Support Consultant HPM you are supporting our Partners and Customers to solve / prevent technical issues to ensure as high as possible system availability for patients. The purpose of this role is to improve Customer Satisfaction and Business Performance through Product Performance on a Market level. Ensure efficient and effective service delivery while maintaining customer satisfaction and process compliance for direct and indirect channels across multiple regions (Europe & Growth). The position will act as the technical Escalation Owner with expertise in the respective modality and responsible for escalation management, coordination, and administration, and acts as MPS towards the BIU / BIU Modality Performance Manager network. Provide Remote and on-site 2nd and 3rd line Technical Support on all HPM products. You will provide guidance and training to the DX service organization as a technical expert in the modality community and act as a single point of contact for all technical related matters within DX. Your role: Monitor escalations for the modalities for direct and indirect channels, drive process efficiency and compliance and lift structural issues to the BIU Provides formal Technical Training in the Philips Academy and on site. Consolidate field TOP product issues in the market, justify, prioritize and drive improvement initiatives towards Market organization. Monitor FCO implementation, drive FCO implementation efficiency and compliance, and lift issues to BIU. Analyze the market modality performance data. Initiate, define and deploy improvement initiatives defined in cooperation with the BIU Modality Performance Manager. Consolidate, justify and prioritize field TOP service & process issues in the market and drive improvement initiatives towards Market organization. Advice the Customer Care Center Coordinators or Field Services Engineers about required spare parts and resources. Analyses and gives input for the distributor performance evaluation process. Provide sales support around solution design for complex configurations based on specific customer requirements. Leading on-site First of a Kind Projects/Installations to coach/train local FSE's and project leaders You're the right fit if: Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent. Minimum 7 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry. Excellent technical product knowledge in Intellivue products and PICiX. Deep technical expertise in healthcare IT environments and integration tools; Microsoft Windows server knowledge. Networking knowledge and CISCO CCNA are preferred. Strong communication and relationship management skills, with proven ability to work effectively across diverse cultural and language environments. Extensive experience in field customer services, with a solid understanding of customer needs, service delivery, and stakeholder collaboration. Fluent in English, verbal and written in addition to local language (minimum C1 level). Green Belt or equivalent certification. Willingness to travel (about 10%). Project Management, internal and external stakeholder management. Analytical and innovative change leader, experienced in benchmarking and driving change across Philips and distributor networks, with strong coaching skills and a disciplined, self managed approach. Proactive team player, adaptable to change, taking initiative while collaborating effectively and supporting others through coaching and continuous improvement. Good overall business/process knowledge (F&A, CS, Sales, Q&R, Manufacturing).
May 13, 2026
Full time
DX Technical Support Consultant (HPM) As DX Technical Support Consultant HPM you are supporting our Partners and Customers to solve / prevent technical issues to ensure as high as possible system availability for patients. The purpose of this role is to improve Customer Satisfaction and Business Performance through Product Performance on a Market level. Ensure efficient and effective service delivery while maintaining customer satisfaction and process compliance for direct and indirect channels across multiple regions (Europe & Growth). The position will act as the technical Escalation Owner with expertise in the respective modality and responsible for escalation management, coordination, and administration, and acts as MPS towards the BIU / BIU Modality Performance Manager network. Provide Remote and on-site 2nd and 3rd line Technical Support on all HPM products. You will provide guidance and training to the DX service organization as a technical expert in the modality community and act as a single point of contact for all technical related matters within DX. Your role: Monitor escalations for the modalities for direct and indirect channels, drive process efficiency and compliance and lift structural issues to the BIU Provides formal Technical Training in the Philips Academy and on site. Consolidate field TOP product issues in the market, justify, prioritize and drive improvement initiatives towards Market organization. Monitor FCO implementation, drive FCO implementation efficiency and compliance, and lift issues to BIU. Analyze the market modality performance data. Initiate, define and deploy improvement initiatives defined in cooperation with the BIU Modality Performance Manager. Consolidate, justify and prioritize field TOP service & process issues in the market and drive improvement initiatives towards Market organization. Advice the Customer Care Center Coordinators or Field Services Engineers about required spare parts and resources. Analyses and gives input for the distributor performance evaluation process. Provide sales support around solution design for complex configurations based on specific customer requirements. Leading on-site First of a Kind Projects/Installations to coach/train local FSE's and project leaders You're the right fit if: Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent. Minimum 7 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry. Excellent technical product knowledge in Intellivue products and PICiX. Deep technical expertise in healthcare IT environments and integration tools; Microsoft Windows server knowledge. Networking knowledge and CISCO CCNA are preferred. Strong communication and relationship management skills, with proven ability to work effectively across diverse cultural and language environments. Extensive experience in field customer services, with a solid understanding of customer needs, service delivery, and stakeholder collaboration. Fluent in English, verbal and written in addition to local language (minimum C1 level). Green Belt or equivalent certification. Willingness to travel (about 10%). Project Management, internal and external stakeholder management. Analytical and innovative change leader, experienced in benchmarking and driving change across Philips and distributor networks, with strong coaching skills and a disciplined, self managed approach. Proactive team player, adaptable to change, taking initiative while collaborating effectively and supporting others through coaching and continuous improvement. Good overall business/process knowledge (F&A, CS, Sales, Q&R, Manufacturing).
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Embedded Systems Engineer - AI Innovation Cwmbran, South Wales On Site - occasional opportunity for home working Skills: Artificial Intelligence, Machine Learning, Real-Time, Embedded development, Custom Models, Sensor Fusion, Automation, Edge AI, RTOS, Deep learning, LLM, ANN, C++, Electronics, Mechatronics, Robotics Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Engineering Innovation team as an Embedded Systems Engineer at our Cwmbran, South Wales site. Your Role As a key member of our Research & Technology team at Safran Seats, you'll use cutting-edge artificial intelligence to improve our products and processes - particularly by elevating passenger experience with intelligent edge-based systems in aircraft cabins. You'll collaborate with experts, partners, and innovators, using your hands-on technical skills to bring AI concepts from idea to real-world demonstration, all while helping build AI capabilities among colleagues. Build deep technical and regulatory understanding of our cabin/seat electronic and data systems. Develop and test edge-AI solutions that enhance passenger experience and advance internal R&T workflows. Lead proof-of-concept trials and demonstrate the value of AI for real Safran products. Drive projects through our Technology Readiness Level process, ensuring compliance and maturity. Share AI knowledge across teams; be an in-house AI ambassador! Manage external collaborations with universities and technology partners. Maintain up-to-date project plans, budgets, and technical records. Represent Safran at industry conferences and technology events. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. What You'll Bring Degree in Engineering, Computer Science, Data Science, Electronics, or similar (Essential) Proven experience designing, training, and deploying AI/ML models (deep learning/classical ML) on real-world problems (Essential) Hands-on skills integrating and deploying AI solutions on edge or resource-constrained platforms (MCUs, MPUs, GPUs, SoCs) (Essential) Programming proficiency: Python, C/C++, TensorFlow/PyTorch; version control (e.g., Git) (Essential) Innovative, practical, and communicative - comfortable explaining AI concepts and collaborating with a wide range of stakeholders (Essential) Proven experience in custom model generation with model optimisation to achieve performance targets within system constraints. (Essential) Embedded system development using RTOS, with experience in debugging and troubleshooting target hardware. (Desirable) Postgraduate qualification or formal training in AI/ML, data science, human-computer interaction or related specialism. (Desirable)
May 13, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Embedded Systems Engineer - AI Innovation Cwmbran, South Wales On Site - occasional opportunity for home working Skills: Artificial Intelligence, Machine Learning, Real-Time, Embedded development, Custom Models, Sensor Fusion, Automation, Edge AI, RTOS, Deep learning, LLM, ANN, C++, Electronics, Mechatronics, Robotics Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Engineering Innovation team as an Embedded Systems Engineer at our Cwmbran, South Wales site. Your Role As a key member of our Research & Technology team at Safran Seats, you'll use cutting-edge artificial intelligence to improve our products and processes - particularly by elevating passenger experience with intelligent edge-based systems in aircraft cabins. You'll collaborate with experts, partners, and innovators, using your hands-on technical skills to bring AI concepts from idea to real-world demonstration, all while helping build AI capabilities among colleagues. Build deep technical and regulatory understanding of our cabin/seat electronic and data systems. Develop and test edge-AI solutions that enhance passenger experience and advance internal R&T workflows. Lead proof-of-concept trials and demonstrate the value of AI for real Safran products. Drive projects through our Technology Readiness Level process, ensuring compliance and maturity. Share AI knowledge across teams; be an in-house AI ambassador! Manage external collaborations with universities and technology partners. Maintain up-to-date project plans, budgets, and technical records. Represent Safran at industry conferences and technology events. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. What You'll Bring Degree in Engineering, Computer Science, Data Science, Electronics, or similar (Essential) Proven experience designing, training, and deploying AI/ML models (deep learning/classical ML) on real-world problems (Essential) Hands-on skills integrating and deploying AI solutions on edge or resource-constrained platforms (MCUs, MPUs, GPUs, SoCs) (Essential) Programming proficiency: Python, C/C++, TensorFlow/PyTorch; version control (e.g., Git) (Essential) Innovative, practical, and communicative - comfortable explaining AI concepts and collaborating with a wide range of stakeholders (Essential) Proven experience in custom model generation with model optimisation to achieve performance targets within system constraints. (Essential) Embedded system development using RTOS, with experience in debugging and troubleshooting target hardware. (Desirable) Postgraduate qualification or formal training in AI/ML, data science, human-computer interaction or related specialism. (Desirable)
Join a leading independent technology and services provider as a technician 3. Job Overview: We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of project, a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption. Location: RNAS Culdrose - Helston Daily Rate: £19.85/hr PAYE, £25.75/hr UMB Contract Length: 02nd July 2026 till 23rd July Key Responsibilities: Deploy and configure Windows 11 laptops in line with project build standards Perform device setup, imaging, application installation, and user handover Provide on-site desk side support to end users during and after deployment Troubleshoot and resolve issues related to: Windows 11 OS User profiles and access Connectivity, peripherals, and applications Work closely with the Project Manager to meet rollout schedules and priorities. Escalate complex issues to relevant support teams where required Accurately record deployments, issues, and resolutions Ensure devices meet security, compliance, and asset management requirements Key Requirements: Proven experience in Windows laptop deployments or refresh projects Strong working knowledge of: Windows 10/11 Desk side/End User Support Device configuration and troubleshooting Experience supporting users in busy on-site environments Ability to communicate clearly with non-technical users Comfortable following structured rollout processes and procedures Additional Information: Active SC Clearance (must be current) Willingness to work on-site throughout the deployment Strong customer service and professional approach How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 13, 2026
Contractor
Join a leading independent technology and services provider as a technician 3. Job Overview: We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of project, a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption. Location: RNAS Culdrose - Helston Daily Rate: £19.85/hr PAYE, £25.75/hr UMB Contract Length: 02nd July 2026 till 23rd July Key Responsibilities: Deploy and configure Windows 11 laptops in line with project build standards Perform device setup, imaging, application installation, and user handover Provide on-site desk side support to end users during and after deployment Troubleshoot and resolve issues related to: Windows 11 OS User profiles and access Connectivity, peripherals, and applications Work closely with the Project Manager to meet rollout schedules and priorities. Escalate complex issues to relevant support teams where required Accurately record deployments, issues, and resolutions Ensure devices meet security, compliance, and asset management requirements Key Requirements: Proven experience in Windows laptop deployments or refresh projects Strong working knowledge of: Windows 10/11 Desk side/End User Support Device configuration and troubleshooting Experience supporting users in busy on-site environments Ability to communicate clearly with non-technical users Comfortable following structured rollout processes and procedures Additional Information: Active SC Clearance (must be current) Willingness to work on-site throughout the deployment Strong customer service and professional approach How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
May 12, 2026
Full time
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
The PureGym Way The PureGym Group is a global gym business with a community of more than 700 gyms and over 2 million members. At PureGym, everything we do comes back to one simple idea: helping you feel good. We're proud of our people and have a strong focus on internal progression. Championing diversity, we are committed to providing an excellent employee experience and workplace culture. As such, we are a Disability Confident Committed employer, and offer interviews to candidates who meet the essential criteria for a role, and opt-in to the scheme on their application form. Our gyms are friendly, supportive, and judgement-free spaces where everybody can come in, work out and leave Feeling PureGym Good. We are proud to be certified by Top Employers Institute. See our careers page for full benefits. We offer Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days, including travel to gym sites) Contract type: Full-time and permanent Application: Closing date Sunday 24th May (early application encouraged) Interviews: 1st interviews will be over Teams., 2nd interviews will be in-person, with a task. We are seeking a Junior ME&P Engineer to join our Central Operations team. Reporting to the Head of Energy & Engineering, this is an exciting opportunity to promote engineering excellence and deliver innovative, energy-efficient MEP solutions across our expanding international portfolio. We are looking for someone who has perhaps recently graduated, or newly qualified in this field to join us. In this role, you will support the design, governance, and technical oversight of mechanical, electrical, and public health (MEP) systems for both new developments and refurbishment projects across the UK, Denmark, Switzerland, and the United States. You, alongside the team, will ensure the highest standards of technical quality, regulatory compliance, and lifecycle performance, while driving continuous improvement and innovation in system design and delivery. The role is accountable for overseeing contractor design outputs, managing and developing internal technical standards, and ensuring cost-effective, future-focused engineering solutions that enhance asset performance and operational efficiency. Key Responsibilities Lead the ongoing development and management of M&E specifications across all regions. Provide technical guidance, direction, and governance across all MEP disciplines. Oversee and assure the quality of all design deliverables, ensuring compliance, consistency, and best-practice engineering. Drive continuous improvement of design formats, specifications, and standards to ensure optimal whole-life value for each property. Build strong relationships and engage effectively with internal and external stakeholders. Support and shape supply chain development to ensure capability, innovation, and alignment with standards. Lead quality assurance activities across all MEP design stages. The Person We're looking for someone who drives innovation in their work, can bring a fresh perspective and has can-do approach. We'll need someone to be a team player, comfortable working across different markets and workstreams, stay organised and close to the detail. Importantly, our successful candidate will also learn to be commercially astute, balancing member experience, brand standards and financial return. Qualifications and Skills Recent graduate (e.g. mechanical or electrical engineering) and/or newly qualified (CIBSE or similar). Some knowledge of building regulations, legal compliance and industry best practice. Some experience in ME&P design or project management. PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Please note: Qualifications and Skills represent the essential criteria for the role, which need to be met to be offered an interview under the Disability Confident Scheme. Volume of eligible applications may impact everyone being able to be offered an interview. Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
May 12, 2026
Full time
The PureGym Way The PureGym Group is a global gym business with a community of more than 700 gyms and over 2 million members. At PureGym, everything we do comes back to one simple idea: helping you feel good. We're proud of our people and have a strong focus on internal progression. Championing diversity, we are committed to providing an excellent employee experience and workplace culture. As such, we are a Disability Confident Committed employer, and offer interviews to candidates who meet the essential criteria for a role, and opt-in to the scheme on their application form. Our gyms are friendly, supportive, and judgement-free spaces where everybody can come in, work out and leave Feeling PureGym Good. We are proud to be certified by Top Employers Institute. See our careers page for full benefits. We offer Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days, including travel to gym sites) Contract type: Full-time and permanent Application: Closing date Sunday 24th May (early application encouraged) Interviews: 1st interviews will be over Teams., 2nd interviews will be in-person, with a task. We are seeking a Junior ME&P Engineer to join our Central Operations team. Reporting to the Head of Energy & Engineering, this is an exciting opportunity to promote engineering excellence and deliver innovative, energy-efficient MEP solutions across our expanding international portfolio. We are looking for someone who has perhaps recently graduated, or newly qualified in this field to join us. In this role, you will support the design, governance, and technical oversight of mechanical, electrical, and public health (MEP) systems for both new developments and refurbishment projects across the UK, Denmark, Switzerland, and the United States. You, alongside the team, will ensure the highest standards of technical quality, regulatory compliance, and lifecycle performance, while driving continuous improvement and innovation in system design and delivery. The role is accountable for overseeing contractor design outputs, managing and developing internal technical standards, and ensuring cost-effective, future-focused engineering solutions that enhance asset performance and operational efficiency. Key Responsibilities Lead the ongoing development and management of M&E specifications across all regions. Provide technical guidance, direction, and governance across all MEP disciplines. Oversee and assure the quality of all design deliverables, ensuring compliance, consistency, and best-practice engineering. Drive continuous improvement of design formats, specifications, and standards to ensure optimal whole-life value for each property. Build strong relationships and engage effectively with internal and external stakeholders. Support and shape supply chain development to ensure capability, innovation, and alignment with standards. Lead quality assurance activities across all MEP design stages. The Person We're looking for someone who drives innovation in their work, can bring a fresh perspective and has can-do approach. We'll need someone to be a team player, comfortable working across different markets and workstreams, stay organised and close to the detail. Importantly, our successful candidate will also learn to be commercially astute, balancing member experience, brand standards and financial return. Qualifications and Skills Recent graduate (e.g. mechanical or electrical engineering) and/or newly qualified (CIBSE or similar). Some knowledge of building regulations, legal compliance and industry best practice. Some experience in ME&P design or project management. PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Please note: Qualifications and Skills represent the essential criteria for the role, which need to be met to be offered an interview under the Disability Confident Scheme. Volume of eligible applications may impact everyone being able to be offered an interview. Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
AV Installation Engineer - 32,000/ 37,000 per annum - Hull Principal IT are supporting a leading AV and technology solutions provider delivering high-quality audio visual installations and integrated technology solutions across commercial environments throughout the UK and beyond. Due to continued growth, they are looking to recruit an experienced AV Installation Engineer to join their engineering team. Hull-based with frequent travel to customer sites across the UK and occasional overseas travel. The Role The successful candidate will play a key role in leading and delivering professional AV installation projects across a variety of commercial environments. This is a hands-on position responsible for overseeing all aspects of AV installations including cabling, equipment installation, rack building, system configuration, testing, commissioning, and client handover. The role will also involve mentoring junior engineers, maintaining installation quality standards, and acting as a key point of contact on-site. Key Responsibilities: Lead and carry out 1st and 2nd fix AV installations Install, terminate, and test structured cabling systems Mount and configure AV equipment including displays, audio systems, conferencing systems, and control equipment Perform system testing, fault finding, commissioning, and final handovers Read and interpret technical drawings and schematics Work closely with project managers and technical teams to ensure successful project delivery Supervise and mentor junior engineers and apprentices on-site Ensure all works are completed in line with company quality standards and health & safety requirements Maintain accurate installation documentation and records Act as a professional and customer-focused representative on client sites Support remedial works, servicing, and maintenance activities where required Requirements: Extensive experience within commercial AV installations Strong understanding of AV systems, signal flow, and integration Experience with structured cabling, containment, rack building, and commissioning Excellent troubleshooting and problem-solving skills Strong client-facing and communication skills Site Supervisors Safety Training Scheme - SSSTS certification Full UK driving licence Desirable Skills & Certifications: CTS or CTS-I certification Experience leading installation teams on large-scale AV projects Networking knowledge and AV-over-IP experience Formal electrical, electronic, or network engineering qualifications The Package: If successful our client is offering a salary of 32,000 - 37,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this AV installation engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
May 12, 2026
Full time
AV Installation Engineer - 32,000/ 37,000 per annum - Hull Principal IT are supporting a leading AV and technology solutions provider delivering high-quality audio visual installations and integrated technology solutions across commercial environments throughout the UK and beyond. Due to continued growth, they are looking to recruit an experienced AV Installation Engineer to join their engineering team. Hull-based with frequent travel to customer sites across the UK and occasional overseas travel. The Role The successful candidate will play a key role in leading and delivering professional AV installation projects across a variety of commercial environments. This is a hands-on position responsible for overseeing all aspects of AV installations including cabling, equipment installation, rack building, system configuration, testing, commissioning, and client handover. The role will also involve mentoring junior engineers, maintaining installation quality standards, and acting as a key point of contact on-site. Key Responsibilities: Lead and carry out 1st and 2nd fix AV installations Install, terminate, and test structured cabling systems Mount and configure AV equipment including displays, audio systems, conferencing systems, and control equipment Perform system testing, fault finding, commissioning, and final handovers Read and interpret technical drawings and schematics Work closely with project managers and technical teams to ensure successful project delivery Supervise and mentor junior engineers and apprentices on-site Ensure all works are completed in line with company quality standards and health & safety requirements Maintain accurate installation documentation and records Act as a professional and customer-focused representative on client sites Support remedial works, servicing, and maintenance activities where required Requirements: Extensive experience within commercial AV installations Strong understanding of AV systems, signal flow, and integration Experience with structured cabling, containment, rack building, and commissioning Excellent troubleshooting and problem-solving skills Strong client-facing and communication skills Site Supervisors Safety Training Scheme - SSSTS certification Full UK driving licence Desirable Skills & Certifications: CTS or CTS-I certification Experience leading installation teams on large-scale AV projects Networking knowledge and AV-over-IP experience Formal electrical, electronic, or network engineering qualifications The Package: If successful our client is offering a salary of 32,000 - 37,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this AV installation engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Senior 3rd Line Support Engineer/Azure/M365/Customer Success Specialist (MSP) Location: Bristol Office-based 4 days per week + customer site visits Salary: £43k + benefits Start: ASAP (Immediate or up to 4 weeks' notice) Role Overview: We are seeking an experienced Senior 3rd Line Support Engineer to join our MSP environment in a highly customer-facing, escalation and mentoring-focused role. This position blends senior technical support, customer success, and service improvement, acting as both a technical escalation point and a trusted advisor to customers. You will support multiple clients, work closely with service desk and consulting teams, and play a visible role in improving customer outcomes, service quality, and adoption of managed services. This is an ideal role for someone with strong MSP experience, an appetite to coach and mentor others, and a desire to progress into technical leadership or service management. Core Purpose: Drive customer satisfaction, retention, and service excellence Act as 3rd line escalation for complex, high-impact incidents Support onboarding, adoption, and ongoing customer success Provide a higher-level view of customer environments and engagement Use data and insight to proactively improve service delivery Key Responsibilities: Issue Resolution & Senior Support Act as the primary escalation point for priority and complex technical incidents Lead troubleshooting activities across infrastructure, cloud, and security platforms Work closely with 2nd line engineers, providing guidance and mentoring Maintain and improve technical documentation and knowledge bases Proactive Engagement & Customer Success: Monitor customer health and service desk data to identify risks and improvement areas Conduct regular customer check-ins and service reviews Support customer site visits where required Act as a customer advocate internally Onboarding, Adoption & Training: Lead technical onboarding of new customers and services Deliver knowledge transfer and training to customers and internal teams Track onboarding progress and platform adoption Service Improvement & Data Analysis: Analyse service desk metrics, alerting, and monitoring data Drive continuous improvement, best practices, and process optimisation Contribute to ITIL-aligned service delivery improvements Commercial Awareness: Identify opportunities for upsell and cross-sell in collaboration with account teams Provide technical input into customer roadmaps and service evolution Technical Environment: You will work across a modern MSP technology stack, including: End User & Workspace Microsoft 365 Admin Azure & Entra ID (Azure AD) Identity & Access Management Endpoint Management (Intune) Defender & security tooling Infrastructure & Platforms Windows Server, AD, Exchange VMware & Hyper-V Backup and recovery solutions Storage, server, and hardware operations VM life cycle management Cloud & Hybrid Azure services Hybrid cloud design and support Cloud and virtual platform operations Networking LAN/WAN Cisco networking RDP, monitoring, alerting Security Cybersecurity fundamentals Security principles and best practices Endpoint and cloud security monitoring Required Experience & Qualifications: 2-5 years' experience in an MSP environment Strong experience in 2nd/3rd line support with escalation ownership Proven ability to support multiple customer environments Experience mentoring, coaching, or leading by influence on a service desk Exposure to customer-facing service reviews and stakeholder engagement ITIL Foundation (Required) Bachelor's degree or equivalent hands-on experience Experience using ITSM & CRM platforms (Autotask, Halo or similar) RSG Plc is acting as an Employment Agency in relation to this vacancy.
May 12, 2026
Full time
Senior 3rd Line Support Engineer/Azure/M365/Customer Success Specialist (MSP) Location: Bristol Office-based 4 days per week + customer site visits Salary: £43k + benefits Start: ASAP (Immediate or up to 4 weeks' notice) Role Overview: We are seeking an experienced Senior 3rd Line Support Engineer to join our MSP environment in a highly customer-facing, escalation and mentoring-focused role. This position blends senior technical support, customer success, and service improvement, acting as both a technical escalation point and a trusted advisor to customers. You will support multiple clients, work closely with service desk and consulting teams, and play a visible role in improving customer outcomes, service quality, and adoption of managed services. This is an ideal role for someone with strong MSP experience, an appetite to coach and mentor others, and a desire to progress into technical leadership or service management. Core Purpose: Drive customer satisfaction, retention, and service excellence Act as 3rd line escalation for complex, high-impact incidents Support onboarding, adoption, and ongoing customer success Provide a higher-level view of customer environments and engagement Use data and insight to proactively improve service delivery Key Responsibilities: Issue Resolution & Senior Support Act as the primary escalation point for priority and complex technical incidents Lead troubleshooting activities across infrastructure, cloud, and security platforms Work closely with 2nd line engineers, providing guidance and mentoring Maintain and improve technical documentation and knowledge bases Proactive Engagement & Customer Success: Monitor customer health and service desk data to identify risks and improvement areas Conduct regular customer check-ins and service reviews Support customer site visits where required Act as a customer advocate internally Onboarding, Adoption & Training: Lead technical onboarding of new customers and services Deliver knowledge transfer and training to customers and internal teams Track onboarding progress and platform adoption Service Improvement & Data Analysis: Analyse service desk metrics, alerting, and monitoring data Drive continuous improvement, best practices, and process optimisation Contribute to ITIL-aligned service delivery improvements Commercial Awareness: Identify opportunities for upsell and cross-sell in collaboration with account teams Provide technical input into customer roadmaps and service evolution Technical Environment: You will work across a modern MSP technology stack, including: End User & Workspace Microsoft 365 Admin Azure & Entra ID (Azure AD) Identity & Access Management Endpoint Management (Intune) Defender & security tooling Infrastructure & Platforms Windows Server, AD, Exchange VMware & Hyper-V Backup and recovery solutions Storage, server, and hardware operations VM life cycle management Cloud & Hybrid Azure services Hybrid cloud design and support Cloud and virtual platform operations Networking LAN/WAN Cisco networking RDP, monitoring, alerting Security Cybersecurity fundamentals Security principles and best practices Endpoint and cloud security monitoring Required Experience & Qualifications: 2-5 years' experience in an MSP environment Strong experience in 2nd/3rd line support with escalation ownership Proven ability to support multiple customer environments Experience mentoring, coaching, or leading by influence on a service desk Exposure to customer-facing service reviews and stakeholder engagement ITIL Foundation (Required) Bachelor's degree or equivalent hands-on experience Experience using ITSM & CRM platforms (Autotask, Halo or similar) RSG Plc is acting as an Employment Agency in relation to this vacancy.
Baltic Recruitment Services Ltd
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
May 12, 2026
Full time
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
We're looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You'll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels. This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business. CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock. What you'll be doing Providing 1st and 2nd line application support for CMC Markets' trading platforms Ensuring maximum availability and performance using a follow-the-sun support model Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms Responding to alerts and incidents across production and non-production environments Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors Supporting releases, deployments and change activities in line with agreed processes Contributing to improvements in monitoring, automation, documentation and support processes Participating in DR and BCP testing Taking part in a rotational shift pattern, including some weekend on-call support Essential: A proactive, self-motivated mindset with a genuine passion for technology 5+ years' experience in an IT or application support environment 2+ years' experience working with Red Hat Linux (or other Unix variants), including scripting 2+ years' experience supporting applications such as Java, .NET, Apache or IIS Desirable: Experience within the financial services or trading environment Knowledge of Windows Server Familiarity with ITIL frameworks Exposure to market data and the FIX protocol What you'll get in return The opportunity to support high-volume, real-time trading systems used globally Exposure to modern monitoring and support tooling in a complex technical estate A collaborative, international team culture across London and Sydney Ongoing learning, development and career progression opportunities A role where your work has a direct impact on platform reliability and client experience CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
May 12, 2026
Contractor
We're looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You'll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels. This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business. CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock. What you'll be doing Providing 1st and 2nd line application support for CMC Markets' trading platforms Ensuring maximum availability and performance using a follow-the-sun support model Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms Responding to alerts and incidents across production and non-production environments Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors Supporting releases, deployments and change activities in line with agreed processes Contributing to improvements in monitoring, automation, documentation and support processes Participating in DR and BCP testing Taking part in a rotational shift pattern, including some weekend on-call support Essential: A proactive, self-motivated mindset with a genuine passion for technology 5+ years' experience in an IT or application support environment 2+ years' experience working with Red Hat Linux (or other Unix variants), including scripting 2+ years' experience supporting applications such as Java, .NET, Apache or IIS Desirable: Experience within the financial services or trading environment Knowledge of Windows Server Familiarity with ITIL frameworks Exposure to market data and the FIX protocol What you'll get in return The opportunity to support high-volume, real-time trading systems used globally Exposure to modern monitoring and support tooling in a complex technical estate A collaborative, international team culture across London and Sydney Ongoing learning, development and career progression opportunities A role where your work has a direct impact on platform reliability and client experience CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
May 11, 2026
Full time
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Technology has partnered exclusively with a leading MSP near Colchester to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 11, 2026
Full time
2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Technology has partnered exclusively with a leading MSP near Colchester to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Senior .Net Developer - Glasgow/Edinburgh Hybrid - 65K + 10% Bonus Hybrid - Edinburgh or Glasgow, whichever is best for you - 2 days in office per week after intiial settling in period Following the pre-screening process, successful candidates will be invited to attend an in-person interview in Edinburgh on or around 22nd May . This is a fantastic opportunity to meet some of the team, explore the office, and experience their culture firsthand. Plus, there's no waiting around, you'll receive your outcome on the day! Lorien's client, a fast-growing, global-reaching SaaS company with a great reputation in their domain, are currently looking to hire a Senior Software Developer / Senior Software Engineer with a background in C# to join their team, and play a key role in the delivery of quality code in a dedicated and evolving SaaS setting. They're a growing firm with great projects in the pipeline, happy to offer a range of incentives (including bonuses, hybrid working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!), so take a look and apply before it's too late: About the Role As a Senior Software Developer, you will play a pivotal role in delivering high-quality, performant, and secure code while contributing to agile development practices. You'll be responsible for creating and maintaining technical content using the company development stack, supporting review processes, and addressing issues efficiently. The role also involves collaborating with stakeholders and contributing to the delivery of tasks in a timely manner. Key Responsibilities Develop high-quality, secure, and well-tested code that delivers optimal performance. Participate in code and process reviews, providing constructive feedback and recommending improvements. Resolve bugs and handle support issues efficiently to maintain system stability. Collaborate in sprint cycles and contribute to product increment planning within a scaled agile framework. Mentor less senior Developers, offering guidance in a technical leadership capacity. Communicate progress against objectives clearly to the team and stakeholders. Build and nurture strong relationships with key stakeholders to ensure alignment and trust. Skills and Qualifications Technical expertise in: C# .NET, JavaScript (preferably React), SQL Server/T-SQL, HTML, CSS/LESS, with additional preferable skills in PowerShell and/or YAML. Proficient in development and collaboration tools: Visual Studio, Visual Studio Code, Notepad , Git, and SQL Server Management Studio (SSMS). Hands-on experience with cloud and automation technologies: GitHub Actions, Microsoft Azure, and ideally AWS services. Demonstrated ability to prioritize tasks, manage time effectively, and build strong stakeholder relationships. Why Join This Company? This company offers a competitive salary, a comprehensive benefits package including annual and spot bonuses as well as a generous holiday allowance, and a supportive, evolving work setting. As a Senior Software Developer, you'll have the opportunity to make a significant impact, drive innovation and improvement, and contribute to the company's continued success. So if you're looking to join a great firm with major expansion and evolution on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 11, 2026
Full time
Senior .Net Developer - Glasgow/Edinburgh Hybrid - 65K + 10% Bonus Hybrid - Edinburgh or Glasgow, whichever is best for you - 2 days in office per week after intiial settling in period Following the pre-screening process, successful candidates will be invited to attend an in-person interview in Edinburgh on or around 22nd May . This is a fantastic opportunity to meet some of the team, explore the office, and experience their culture firsthand. Plus, there's no waiting around, you'll receive your outcome on the day! Lorien's client, a fast-growing, global-reaching SaaS company with a great reputation in their domain, are currently looking to hire a Senior Software Developer / Senior Software Engineer with a background in C# to join their team, and play a key role in the delivery of quality code in a dedicated and evolving SaaS setting. They're a growing firm with great projects in the pipeline, happy to offer a range of incentives (including bonuses, hybrid working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!), so take a look and apply before it's too late: About the Role As a Senior Software Developer, you will play a pivotal role in delivering high-quality, performant, and secure code while contributing to agile development practices. You'll be responsible for creating and maintaining technical content using the company development stack, supporting review processes, and addressing issues efficiently. The role also involves collaborating with stakeholders and contributing to the delivery of tasks in a timely manner. Key Responsibilities Develop high-quality, secure, and well-tested code that delivers optimal performance. Participate in code and process reviews, providing constructive feedback and recommending improvements. Resolve bugs and handle support issues efficiently to maintain system stability. Collaborate in sprint cycles and contribute to product increment planning within a scaled agile framework. Mentor less senior Developers, offering guidance in a technical leadership capacity. Communicate progress against objectives clearly to the team and stakeholders. Build and nurture strong relationships with key stakeholders to ensure alignment and trust. Skills and Qualifications Technical expertise in: C# .NET, JavaScript (preferably React), SQL Server/T-SQL, HTML, CSS/LESS, with additional preferable skills in PowerShell and/or YAML. Proficient in development and collaboration tools: Visual Studio, Visual Studio Code, Notepad , Git, and SQL Server Management Studio (SSMS). Hands-on experience with cloud and automation technologies: GitHub Actions, Microsoft Azure, and ideally AWS services. Demonstrated ability to prioritize tasks, manage time effectively, and build strong stakeholder relationships. Why Join This Company? This company offers a competitive salary, a comprehensive benefits package including annual and spot bonuses as well as a generous holiday allowance, and a supportive, evolving work setting. As a Senior Software Developer, you'll have the opportunity to make a significant impact, drive innovation and improvement, and contribute to the company's continued success. So if you're looking to join a great firm with major expansion and evolution on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference!
May 10, 2026
Contractor
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference!
