402 jobs found

Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role This role is in the Development Management team within Planning and Regeneration, where you will be part of a high quality statutory planning service dealing with a wide variety of strategic planning applications with competing priorities. You will be assessing major planning applications that are referred to the Mayor, and will present your planning recommendations directly to the Mayor and Deputy Mayors. You will understand how to apply the London Plan in a pragmatic and sensible way that encourages and delivers the Mayor's objectives. What your day will look like Your job will involve a wide range of duties including: Leading pre-application meetings with developer teams and boroughs to discuss forthcoming major developments across London and provide strategic planning advice. Assessing planning applications of strategic importance that are referred to the Mayor and preparing written planning reports. Presenting planning recommendations directly to the Mayor and Deputy Mayors at the Mayor's weekly planning meeting Working collaboratively with other teams across the GLA including viability, the Design Unit and the Place Unit, TfL, Environment and London Plan teams Engaging with London boroughs and applicants to ensure delivery of Good Growth ambitions Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Please address these in your covering letter. You will have a degree/post graduate qualification in planning or equivalent with eligibility for RTPI membership. You will have demonstrable post-qualification experience in dealing with sensitive planning issues, preferably within the context of handling major planning applications. A detailed knowledge and understanding of national, regional and London strategic planning and development issues and relevant legal processes You will be expected to present reports to the Mayor and Deputy Mayors directly so you will need excellent, written and verbal communication skills. You will also need exceptional negotiation skills and the ability to work successfully with a range of internal and external stakeholders. Planning and Organising Problem solving Communicating and Influencing Building and Managing Relationships How to apply If you would like to apply for the role you'll need to submit: an online application a Word statement (1,500 words) outlining how you meet the essential criteria as well as the competencies outlined in the advert. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Connaire OSullivan would be happy to speak to you. Please contact them at Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 5th January Equality, diversity and inclusion We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Additional information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Job Description CAREER GRADE TERMS AND CONDITIONS POST Principal/Senior Strategic Planner This Scheme is designed to nurture and support GLA talent, giving planning officers an opportunity to gain valuable experience working within a complex and fast paced environment and encouraging them to develop their career within the GLA. This scheme is not linked to the Strategic Planner Career Grade scheme. SALARY The grade and salary of this post is related to successful development of on the job experience at the Greater London Authority or equivanent organisation. The grade for newly appointed planning officers joining the GLA's Planning Unit will be determined by The Planning Unit's senior management team based on an assessment against the career grade matrix. If appointed at Grade 8 the Planning Unit's senior management team will consider development against the criteria set out below to determine individual progression from Grade 8 to Grade 9. Within each grade band normal incremental progression will apply on 1 April each year except where the date of commencement is between 1 October and 31 March in which case incremental progression will be six months after the start date. Subsequent increments will then fall into line in accordance with normal GLA incremental progression rules. ELIGIBILITY To be eligible to join the Principal/ Senior Planner career grade scheme you must satisfy the entry level attributes as set out in the technical requirements and experience and have qualifications or exemptions enabling you to satisfy the requirements for RTPI membership. PROGRESSION Progression is dependent on the satisfactory completion of practical work activity and the GLA's assessment of your competence against the criteria set out below. ASSESSMENT Twice annually, the Planning Unit's senior management team will consider achievement against the criteria set out below to determine individual progression from Grade 8 to Grade 9. The individual will, as part of their annual performance review process and on-going personal development plans, be responsible for keeping a record of their experience, performance and achievements against the criteria and signing these off regularly with their direct line manager. The individual records kept will provide the evidence to be used by the senior management team to determine progression through the career grade. Job Description Job title: Principal/Senior Strategic Planner Grade: 8/9 career grade Post number: GLA Directorate: Development, Enterprise & Environment Unit: Planning Job Purpose To adopt a flexible way of working which supports the delivery of the broad range of the Authority's statutory planning responsibilities for London. To provide expert advice on, and research into, current and emerging strategic planning matters, spatial development trends and issues facing London. To provide spatial planning advice to senior GLA group staff on development management, Local Development Documents and other mayoral concerns, including those arising from the proposals of other organizations and local planning authorities. Contribute to the production of London Plan, SPGs, Opportunity Areas, related planning frameworks (OAPFs) and development infrastructure and funding assessments (DIFS) that interpret strategic and local policy and guide area based development and growth areas. Process large scale applications for developments of potential strategic importance (PSI) referred to the Mayor and engage with London boroughs, landowners and applicants. Principal Accountabilities Either lead or contribute to: spatial strategies: development, monitoring and review of the Mayor's strategies, especially the spatial and economic development, housing and transport strategies and environment impact assessments; process strategic planning application referrals and negotiate Section 106 agreements; conformity monitoring and advice on borough development plan documents, local plans and associated local plan-making statutory and supplementary planning documents; Lead on or contribute to the production of Opportunity Area Planning Frameworks; Briefings and reports for the Mayor, Assembly and other organisations on planning and spatial development issues. Lead or contribute to the initiation, design, management and completion of relevant policy development projects and research. Lead or contribute to advice on planning briefs, development proposals and the plans and strategies of other agencies especially Local Development Documents and the development plans of authorities outside London. Lead or contribute to coordination, liaison and engagement processes necessary to address spatial development and planning issues. Prepare responses on behalf of the GLA to complex issues raised by the public and diverse agencies. Liaise and work with GLA group staff and external organisations including boroughs, partnerships, consultancies, academic and voluntary agencies to address the Mayor's planning and spatial development concerns. . click apply for full job details

Job Purpose: To assist the Debt Recovery Officer in the collection of outstanding debts across Local Taxation, Housing Benefit Overpayments, and Sundry Debt Recovery. The role ensures compliance with the Corporate Debt Policy and supports effective debt management processes. Key Responsibilities: Assist with the control and reconciliation of financial systems. Provide advice, assistance, and training to colleagues as required. Pursue recovery of debts in line with agreed procedures and policies. Respond to customer enquiries via email, phone, and in person, negotiating appropriate repayment arrangements. Liaise with external debt collection agencies and manage processes such as Attachment of Earnings . Administer and monitor Direct Debit arrangements. Experience Required: Previous experience in a Local Government environment or similar. Minimum 1 year in Debt Management/Recovery . Accounts receivable experience within a large, multi-functional organisation. Working knowledge of ACADEMY systems. Experience dealing with Debt Recovery Agents/Solicitors . Skills & Competencies: Excellent written and verbal communication skills. Ability to work under pressure and meet tight deadlines. Strong numeracy and proficiency in spreadsheets (Excel). Ability to handle difficult or irate customers professionally. Desirable: Knowledge of Local Taxation and Housing Benefit Overpayments. Familiarity with Corporate Debt Policy and related procedures. 1 day a week in the office.

£17.90ph - 3 Months initially Provide members of the public with expert, professional, comprehensive advice and information on all aspects of housing, in line with Council policy and service standards. Triage the workflow and allocation of new approaches to the Housing Options Team Provide administrative and telephone and front line support to the Housing Options Officers and the lettings team. Apply expert knowledge of the Council housing allocations policy to enable full assessments of housing need and delivery of appropriate advice. Resolve as high a percentage as possible of general enquiries directly by proactively identifying the housing options available for the public to empower them to prevent homelessness Resolve all case where we have confirmation that a person is not homeless or eligible for assistance under the statutory responsibilities from the Housing Act 1996 (as amended). Assist in the delivery of a customer focussed service by influencing efficient and positive outcomes.

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Social Worker Wolfson Neuro-Rehabilitation Unit £38,976 - £52,767 Permanent Full Time Wandsworth Hospital Team Objective of role We are pleased to offer a rare and rewarding opportunity for a Social Worker to join the Wandsworth Hospital Team within the Wolfson Neuro-Rehabilitation Unit at Queen Mary's Hospital. This permanent role offers the chance to develop your career in a specialist hospital setting, working with patients who have complex physical and cognitive needs. About the Role Social Workers in the Wandsworth Hospital Team play a vital role in delivering a high-quality, timely, and person-centred hospital discharge service that promotes independence and well-being for residents and their carers. You will: Provide detailed assessments, manage risks, and make clear, evidence-based decisions. Manage referrals, support patient flow, and act as a safeguarding enquiry officer. Facilitate complex discharges, including housing applications and liaison with local authorities. Work closely with a multidisciplinary team to identify and overcome barriers to discharge. Attend weekly multidisciplinary meetings and fortnightly Goal Planning sessions. Support patients from different boroughs, ensuring effective communication across local authorities. About You We are seeking an experienced, high-performing Social Worker with: Post-qualification experience and strong knowledge of relevant legislation and statutory duties. Expertise in supporting patients with physical, cognitive, and communication impairments. Excellent communication, decision-making, and time management skills. A collaborative approach and commitment to positive outcomes for residents. Current registration with Social Work England. You will bring a proactive, solution-focused attitude, a strong interest in health integration, and the ability to represent the service effectively to external partners. What We Offer In return, the Wandsworth Hospital Team provides: Supportive and regular supervision. Access to training and professional development opportunities through the Adult Social Care Academy. A committed, collaborative team environment focused on delivering outstanding outcomes. This role is based at the Wolfson Unit, Queen Mary's Hospital, Roehampton, with occasional work at St George's Hospital as part of the wider Trust. For an informal discussion about the role, please contact Angela Kelly, Service Manager of Wandsworth Hospital Team, at . If you are interested in joining this dynamic and dedicated team, please apply to the role.You will be required to submit a supporting statement outlining your skills, experience, and how you will contribute to the delivery of excellence in this specialist area of hospital social work. Applications will be reviewed on a rolling basis. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Income Officer 35 hours 3 months+ York/ Hybrid We are currently working on behalf of a public sector client that is recruiting for an Income Officer on a temporary basis. Office working will be required 3 days a week. There is scope for the role to transition into a permanent position within a generic Housing Officer capacity. Responsibilities of the Income Officer includes: Managing a patch of properties, providing a first-class income management and collection service Monitoring rent accounts and progressing cases Providing advice and assistant to all tenants in rent arrears Completing home visits Taking card payments over the phone Setting up direct debits and arranging re-payment plans Presenting cases at Court Requirements of the Income Officer: Driver and access to a vehicle Specialist income management experience

Housing Assistant West London Initial 3 to 6 month ongoing contract Monday to Friday 9am to 5pm (5 days in office) Role Purpose To assist with the development and delivery of a tenancy and estate management service which achieves compliance with the terms of tenancy and lease conditions, builds effective relationships with residents, increases resident satisfaction and quality of life, gives people pride in our estates and improves value for money. Responsibilities Provide a high quality support service to the tenancy management teams, including housing officers and team managers in all aspects of housing management. This may include assisting the tenancy management teams with a range of housing management functions including estate inspections, progressing fire risk assessment recommendations, tenancy verification checks, ASB management, management of sheds, research, letter writing and filing. Support tenant and resident associations with administration, for example, photo copying. Operate a variety of recording and monitoring systems including computerised and manual appointment systems. Attend home visits, meetings, events and conferences as required. Some of these may be outside of normal working hours Give advice on tenancy change applications and ensure that the correct paperwork and supporting documentation is completed for assessment by the housing officer. Assist housing officers to manage the void and rehousing process including working with the void works team in property services to get the property into works and receive the property back once works are complete, carry out viewings and sign up new and transferring tenants. PLEASE NOTE: please apply if you are currently a Housing Assistant for a council or Housing Associations All Applications are monitored and qualified candidates will be contacted by phone call or email to be shortlisted If you are interested in this posiiton AND meet the requirements, APPLY NOW

MMP are seeking an experienced Building Safety Officer to join a Housing Provider based in North London, on a temporary contract. As Building Safety Officer, the role will include: Provide high level specialist advice and information regarding cladding and building safety remediation works, Fire Risk Appraisal of the External Walls (FRAEW) process, grant positions and legal proceedings. Prepare high-quality responses to informal complaints and enquiries Draft high level written correspondence to residents and stakeholders, providing update on legal proceedings and status of cladding remediation works. Duties & Responsibilities: Support the Building Safety/Fire teams to identify learnings from queries that results in continuous service improvement. Provide information, advice and assistance to residents and leaseholders whilst major works are being carried out to their homes. Provide support in Building Safety Residents Meetings. Ensure residents are kept informed about the safety of their building and consulted when possible. Liaise with third parties, including Managing agents, freeholders, contractors, about works to be undertaken on buildings and keep track of progress ensuring residents and management are kept informed. Undertake resident satisfaction surveys following the completion of projects, including a full analysis of the results. Prepare or update process maps and short briefings when required. Skills & Requirements: Previous experience working within building safety in the housing industry (cladding remediation works experience) is ideal. High level of IT skills and literacy including proficiency in Microsoft - Word & Excel. Enhanced letter writing skills with the ability to adapt information for the audience. A proven track record of delivery in a demanding and fast paced environment. Enthusiastic about working in a customer services environment and ability to empathise with residents. Excellent attention to detail and ability to work well under pressure and to tight deadlines. Demonstrable experience of working collaboratively with senior management. Readily accepts responsibility. Shows initiative in proposing service improvements.

Connect2Luton are recruiting for Housing Solutions Officers for an ongoing temporary positions for Luton Borough Council. As a Housing Solution Officer you will be delivering an efficient, high quality professional service to all users on housing and homelessness related matters. The main focus will be on preventing homelessness whilst ensuring that care and support needs are met. You will also be investigating clients circumstances and raising awareness and delivering training on homelessness, as well as collaboratively working with internal and external partners. This is an office based role, you will be working in various central Luton site. About the role: To determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017 To work proactively as part of a front line team to provide support to households at risk of homelessness and at the earliest opportunity Manage a caseload and undertake all appropriate investigations necessary to make sound timely decisions Identify clients with support needs, treat them respectably, thoughtfully and sensitively. To support with the development and delivery of training and/or awareness raising events and materials for staff, colleagues, partners and the public relating to homelessness About you: At least 1 years of experience as Housing Solutions Officer within the Public Sector. Excellent communication and interpersonal skills, both written and verbal As an experienced housing officer, you will have a comprehensive knowledge of housing legislation, welfare reforms and Homeless Reduction Act. Experience of managing complex client caseload and ad-hoc cases. A good knowledge of administrative and IT system. The ability to be self-motivated and highly organised. Eligible to work in the UK. Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience/education/Training. Occasional travel within and beyond the Council's geographical boundaries. Able to attend meetings out of normal office hours. Benefits Access to a wide range of roles nationwide, as well as exclusive roles to Connect2Luton Reward schemes such as Refer a Friend. Prompt and reliable payroll system. Work for an agency owned by Luton Borough Council. About US Luton Council have partnered up with Kent Commercial Service to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Weve evolved our Housing Officer role into Customer & Neighbourhood Officer, and wed love for you to join our dedicated, highly motivated team. Our mission is simple: deliver outstanding service by utilising the skills, experience, and understanding of our residents. As a result of our growth strategy we have a number of full time roles to fill including permanent and fixed term for 12 months - th click apply for full job details

We are now recruiting for a Housing Officer to start immediately in Blackpool . This is a full-time position with 37 hours a week with the flexibility of hybrid work . This is a fixed-term contract for 6 months . We are offering competitive hourly rates ranging from 20 - 22.75 . Your new role Support service delivery through sign-ups, allocations, lettings and voids Deal with cases of low-medium level ASB and other tenancy breaches, including intervention and mediation Conduct welfare visits and property checks to ensure all safeguarding and health and safety standards are maintained Multi-agency collaboration to provide a comprehensive service What you'll need to succeed Experience in a similar role, such as housing management or tenancy sustainment Experience in handling cases of ASB or tenancy breaches Good knowledge of housing and tenancy legislation and regulations Full Driving Licence and valid business insurance Standard DBS is required What you'll get in return Weekly Pay Full-time hours Hybrid working Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're recruiting a proactive and customer-focused Resident Access Officer to join a busy housing team. This is an excellent opportunity for someone with strong administrative and customer service skills who's passionate about supporting residents and delivering excellent frontline housing services. You'll play a key role in ensuring residents receive a seamless, high-quality service - acting as the first point of contact for housing enquiries, providing administrative and project support, and helping customers access the right advice and assistance as quickly as possible. The Role Deliver a responsive and professional telephone and email service for residents and customers, ensuring queries are resolved quickly and effectively. Provide accurate information on housing services, including tenancy, allocations, rent, and temporary accommodation matters. Support residents to self-serve online and promote digital engagement where possible. Manage and monitor team inboxes, escalating complex enquiries to specialist officers where appropriate. Maintain accurate records, update housing systems, and ensure confidentiality in line with data protection policies. Provide administrative support to the wider housing team - including setting up rent and temporary accommodation accounts, maintaining housing records, and supporting projects and meetings. Assist with Right to Buy administration, property compliance records, and data entry on housing systems such as NEC and Business World. Support coordination of resident meetings and events, including minute-taking when required. Contribute to improving service processes, identifying opportunities for efficiency and better resident outcomes. Key Requirements Previous experience in a customer service or housing administration role. Excellent communication skills - both written and verbal - with a professional and empathetic approach. Strong organisational skills with the ability to prioritise workload in a busy environment. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and confident using housing or CRM systems. Good attention to detail and accurate record-keeping. A proactive attitude with the ability to work independently and as part of a team. Commitment to the values of social housing and delivering a high standard of customer care. A basic understanding of housing policies and processes is desirable (training will be provided). What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Repairs / Damp & Mould Supervisor - Social Housing Location: North West London Rate: 27 per hour Contract: Ongoing temporary Start Date: ASAP Overview We are currently seeking an experienced Repairs / Damp and Mould Supervisor to join a respected local authority operating across North West London. This is an ongoing temporary role, offering a competitive hourly rate and the chance to make a direct impact on housing quality and tenant wellbeing. This role will focus on managing responsive repairs with a specific emphasis on damp, mould, and disrepair cases . The successful candidate will have a strong technical background, be confident supervising operatives and contractors, and demonstrate a clear commitment to maintaining safe, habitable homes for residents. Key Responsibilities Supervise day-to-day delivery of responsive repairs, particularly relating to damp, mould, and disrepair. Coordinate and monitor operatives and subcontractors to ensure works are completed to a high standard and within set timeframes. Conduct property inspections, accurately diagnose issues, and specify necessary remedial works. Ensure all works comply with relevant health and safety legislation and organisational policies. Maintain detailed records using housing management and scheduling systems. Liaise with tenants, surveyors, housing officers, and other stakeholders to ensure effective communication and high levels of tenant satisfaction. Support the development and implementation of strategies to prevent recurring damp and mould issues. Requirements Demonstrable experience in a similar role within the social housing sector . Strong knowledge of repairs and maintenance processes, with specific expertise in diagnosing and resolving damp and mould issues. Previous supervisory experience managing in-house operatives and/or external contractors. Excellent understanding of health and safety regulations, including tenant safeguarding. Proficient in the use of IT systems relevant to repairs and maintenance management. Enhanced DBS issued within the last 12 months is essential. A full UK driving licence and access to a vehicle Benefits of the Role Competitive pay rate at 27 per hour Opportunity to work with a reputable council Supportive team environment with potential for contract extension Immediate start available for the right candidate How to Apply If you are an experienced supervisor with a background in housing repairs and damp and mould management, and you meet the DBS requirement, we encourage you to apply today. Interviews are being arranged immediately.

Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Hesters Way Community Resource Centre, Cassin Dr, Cheltenham GL51 7SU - with an opportunity to work at other Council locations as required Job Type: Part Time, Permanent Working Hours: 22 click apply for full job details

Site Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!

Housing Complaints Officer (Hybrid - West London) Rate: 28.86 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. We need people that can hit the ground running with minimal training. Stage 1 and 2 complaints Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution. Key Skills and Experience Experience in a complaints handling within the Housing Sector Must have written Housing complaints experience Stage 1 experienced at least but stage 2 preferred Must be able to work on site 2 days per week Excellent communication and interpersonal skills Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

We are excited to offer a fantastic opportunity for a proactive and dedicated Neighbourhood Officer to join a Housing Association in Birmingham. As a Neighbourhood Officer, you will enjoy the flexibility of hybrid working, competitive pay, and the satisfaction of making a real difference in the lives of tenants. This role offers the chance to work in a dynamic environment, ensuring safe, thriving click apply for full job details