Kensington Mortgage Company
Marlow, Buckinghamshire
We're Hiring: Underwriting Team Manager Location: Remote UK residents only Working Hours: Monday to Friday, 09 30 Salary: Competitive Benefits: 25 days holiday plus a fantastic range of benefits Are you an experienced mortgage underwriting leader who thrives in a fast paced, customer focused environment. We're looking for a proactive and inspiring Underwriting Team Manager to lead, motivate and develop a team of Underwriters, ensuring outstanding service delivery and high quality decision making. About the Role As an Underwriting Team Manager, you'll oversee the smooth and accurate processing of mortgage applications from submission through to completion. You'll drive performance, champion quality, support continuous improvement, and ensure regulatory standards are met at every stage. This is a people centric leadership role where your ability to coach, develop and engage your team will be key to our operational success. What You'll Be Doing Leading, coaching and developing a team of up to 10 Underwriters to achieve service, quality and productivity targets Ensuring high levels of service excellence and acting as an escalation point for complex cases Overseeing underwriting quality and ensuring work adheres to policy, procedures and mandate guidelines Managing workflow, capacity planning and team performance Working closely with Credit Risk, third party partners, valuers and internal stakeholders Monitoring risk, compliance and financial crime controls Conducting audits, sample reviews and quality checks to continually enhance performance Supporting process improvements and contributing to departmental development projects What We're Looking For Proven experience leading underwriting teams within a mortgage environment Strong underwriting background with a good understanding of residential and Buy to Let processes Excellent people management, coaching and development skills Confident decision maker with the ability to assess risk and maintain quality Experience handling customer or broker escalations and complaints Strong analytical skills and ability to interpret MI Knowledge of regulatory and financial crime requirements CeMAP/CeRCC preferable, or willingness to study Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset.
Mar 17, 2026
Full time
We're Hiring: Underwriting Team Manager Location: Remote UK residents only Working Hours: Monday to Friday, 09 30 Salary: Competitive Benefits: 25 days holiday plus a fantastic range of benefits Are you an experienced mortgage underwriting leader who thrives in a fast paced, customer focused environment. We're looking for a proactive and inspiring Underwriting Team Manager to lead, motivate and develop a team of Underwriters, ensuring outstanding service delivery and high quality decision making. About the Role As an Underwriting Team Manager, you'll oversee the smooth and accurate processing of mortgage applications from submission through to completion. You'll drive performance, champion quality, support continuous improvement, and ensure regulatory standards are met at every stage. This is a people centric leadership role where your ability to coach, develop and engage your team will be key to our operational success. What You'll Be Doing Leading, coaching and developing a team of up to 10 Underwriters to achieve service, quality and productivity targets Ensuring high levels of service excellence and acting as an escalation point for complex cases Overseeing underwriting quality and ensuring work adheres to policy, procedures and mandate guidelines Managing workflow, capacity planning and team performance Working closely with Credit Risk, third party partners, valuers and internal stakeholders Monitoring risk, compliance and financial crime controls Conducting audits, sample reviews and quality checks to continually enhance performance Supporting process improvements and contributing to departmental development projects What We're Looking For Proven experience leading underwriting teams within a mortgage environment Strong underwriting background with a good understanding of residential and Buy to Let processes Excellent people management, coaching and development skills Confident decision maker with the ability to assess risk and maintain quality Experience handling customer or broker escalations and complaints Strong analytical skills and ability to interpret MI Knowledge of regulatory and financial crime requirements CeMAP/CeRCC preferable, or willingness to study Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset.
Customer Service Team Leader Are you ready to guide a dynamic customer services team delivering critical support at the heart of modern telecare? Red Recruitment is recruiting an experienced Customer Services Team Manager to champion service excellence, motivate a high-performing team, and ensure every client interaction is handled with empathy, efficiency, and professionalism If you're a people-first leader who thrives in a fast-paced, tech-enabled environment, this is your opportunity to make a real impact. The ideal candidate will bring a blend of operational expertise, technological insight, and a people-first mindset. Benefits and Package for a Customer Service Team Leader: Salary: up to 32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Inspire, coach, and support a collaborative team; set clear expectations; and enable personal and professional growth through regular feedback, coaching, and training. Operational Excellence: Drive efficient service delivery, monitor KPIs and quality metrics, manage workflows, and ensure consistent adherence to operational standards and best practices. Client Satisfaction & Complaint Resolution: Champion positive client experiences by ensuring all interactions are empathetic, timely, and professional. Lead the resolution of complaints and complex queries, using feedback to identify improvements and prevent recurrence. Technology Integration: Oversee digital systems and platforms, support updates or changes. Compliance & Reporting: Ensure full compliance with regulatory requirements, safeguarding standards, and internal policies. Produce clear, insightful reports for senior leadership to support continuous improvement. Client Retention & Relationship Care: Strengthen client trust and loyalty by ensuring consistent service quality and acting on client feedback to enhance the overall experience. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience : Proven track record of managing teams in customer service or operations-focused settings. Operational Excellence : Skilled in overseeing day-to-day operations, driving performance improvements, and achieving business goals. Customer Focus : Strong commitment to customer satisfaction, with the ability to resolve issues efficiently and empathetically. Communication : Excellent verbal and written communication skills, capable of engaging effectively with clients, staff, and senior stakeholders. Technical Proficiency : Basic proficiency in Microsoft Office. Team Management : Ability to motivate, develop, and manage a diverse team. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Mar 17, 2026
Full time
Customer Service Team Leader Are you ready to guide a dynamic customer services team delivering critical support at the heart of modern telecare? Red Recruitment is recruiting an experienced Customer Services Team Manager to champion service excellence, motivate a high-performing team, and ensure every client interaction is handled with empathy, efficiency, and professionalism If you're a people-first leader who thrives in a fast-paced, tech-enabled environment, this is your opportunity to make a real impact. The ideal candidate will bring a blend of operational expertise, technological insight, and a people-first mindset. Benefits and Package for a Customer Service Team Leader: Salary: up to 32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Inspire, coach, and support a collaborative team; set clear expectations; and enable personal and professional growth through regular feedback, coaching, and training. Operational Excellence: Drive efficient service delivery, monitor KPIs and quality metrics, manage workflows, and ensure consistent adherence to operational standards and best practices. Client Satisfaction & Complaint Resolution: Champion positive client experiences by ensuring all interactions are empathetic, timely, and professional. Lead the resolution of complaints and complex queries, using feedback to identify improvements and prevent recurrence. Technology Integration: Oversee digital systems and platforms, support updates or changes. Compliance & Reporting: Ensure full compliance with regulatory requirements, safeguarding standards, and internal policies. Produce clear, insightful reports for senior leadership to support continuous improvement. Client Retention & Relationship Care: Strengthen client trust and loyalty by ensuring consistent service quality and acting on client feedback to enhance the overall experience. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience : Proven track record of managing teams in customer service or operations-focused settings. Operational Excellence : Skilled in overseeing day-to-day operations, driving performance improvements, and achieving business goals. Customer Focus : Strong commitment to customer satisfaction, with the ability to resolve issues efficiently and empathetically. Communication : Excellent verbal and written communication skills, capable of engaging effectively with clients, staff, and senior stakeholders. Technical Proficiency : Basic proficiency in Microsoft Office. Team Management : Ability to motivate, develop, and manage a diverse team. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Job Title/Location: Pension Calculation Analyst, Remote/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Mar 17, 2026
Full time
Job Title/Location: Pension Calculation Analyst, Remote/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Job Title: Accounts Payable Clerk Location: Immingham Contract Type: Permanent Salary: 25000- 26000 Benefits: Pension, Private Medical, Incentive plan, 25 Holidays About VPI VPI is a leading power company operating in the UK, Ireland and Germany. We tackle the big, systemic challenges in the energy transition. We bring together expertise in trading, operations and engineering to identify and anticipate challenges that will emerge as the energy transition unfolds. We then act to solve them. Today, our portfolio includes reliable thermal power, battery storage and carbon capture projects. Together, these assets deliver decarbonised, dispatchable, and flexible power generation to meet the needs of millions of homes and businesses. The Role We are seeking a detail-oriented and proactive Accounts Payable Clerk to join our finance team at the Immingham site. This role is essential in supporting the day-to-day financial operations, with a focus on invoice processing, expense management, and bank reconciliations. The successful candidate will act as a key point of contact for internal stakeholders regarding accounts payable matters. Key Responsibilities Invoice Processing: Ensure timely and accurate processing of all purchase invoices, whether through maintenance management systems or finance systems. Obtain necessary approvals and maintain proper documentation. Cashbook & Bank Reconciliations: Maintain all cashbooks and perform daily bank reconciliations. Accurately apply cash and post relevant journal entries. Payment Runs: Prepare and process weekly and ad hoc payment runs. Ensure all payments are approved and executed in accordance with company policies. Stakeholder Communication: Serve as the primary contact for managers and colleagues regarding invoice and expense queries. Provide support and guidance as needed. Compliance & Accuracy: Ensure all financial transactions comply with internal controls and accounting standards. What we're looking for 2-3 years experience in accounts payable Flexible approach to work. Good interpersonal, communication skills and listening skills. Able to use own initiative. IT literate, capable of using Microsoft office applications Benefits: Enhanced pension scheme, PMI (private medical insurance), long-term incentive plan, holiday's starting at 25 days, plus bank holidays. Why Join VPI? Known for our ability to think and act fast using our energy intelligence, our mission is to enable the energy transition by providing the power we need today and tomorrow Whether you're an experienced professional or looking to grow, VPI provides structured development pathways. VPI offers competitive salary, pension scheme, PMI (private medical insurance), long-term incentive plan and holiday starting at 25 days plus bank holidays. Ready to Apply? If you looking for a new challenge within a dynamic and forward-thinking organisation, we want to hear from you! Apply today and help shape the future of power generation. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Mar 17, 2026
Full time
Job Title: Accounts Payable Clerk Location: Immingham Contract Type: Permanent Salary: 25000- 26000 Benefits: Pension, Private Medical, Incentive plan, 25 Holidays About VPI VPI is a leading power company operating in the UK, Ireland and Germany. We tackle the big, systemic challenges in the energy transition. We bring together expertise in trading, operations and engineering to identify and anticipate challenges that will emerge as the energy transition unfolds. We then act to solve them. Today, our portfolio includes reliable thermal power, battery storage and carbon capture projects. Together, these assets deliver decarbonised, dispatchable, and flexible power generation to meet the needs of millions of homes and businesses. The Role We are seeking a detail-oriented and proactive Accounts Payable Clerk to join our finance team at the Immingham site. This role is essential in supporting the day-to-day financial operations, with a focus on invoice processing, expense management, and bank reconciliations. The successful candidate will act as a key point of contact for internal stakeholders regarding accounts payable matters. Key Responsibilities Invoice Processing: Ensure timely and accurate processing of all purchase invoices, whether through maintenance management systems or finance systems. Obtain necessary approvals and maintain proper documentation. Cashbook & Bank Reconciliations: Maintain all cashbooks and perform daily bank reconciliations. Accurately apply cash and post relevant journal entries. Payment Runs: Prepare and process weekly and ad hoc payment runs. Ensure all payments are approved and executed in accordance with company policies. Stakeholder Communication: Serve as the primary contact for managers and colleagues regarding invoice and expense queries. Provide support and guidance as needed. Compliance & Accuracy: Ensure all financial transactions comply with internal controls and accounting standards. What we're looking for 2-3 years experience in accounts payable Flexible approach to work. Good interpersonal, communication skills and listening skills. Able to use own initiative. IT literate, capable of using Microsoft office applications Benefits: Enhanced pension scheme, PMI (private medical insurance), long-term incentive plan, holiday's starting at 25 days, plus bank holidays. Why Join VPI? Known for our ability to think and act fast using our energy intelligence, our mission is to enable the energy transition by providing the power we need today and tomorrow Whether you're an experienced professional or looking to grow, VPI provides structured development pathways. VPI offers competitive salary, pension scheme, PMI (private medical insurance), long-term incentive plan and holiday starting at 25 days plus bank holidays. Ready to Apply? If you looking for a new challenge within a dynamic and forward-thinking organisation, we want to hear from you! Apply today and help shape the future of power generation. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Job Title/Location: Pension Calculation Analyst, London/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options, hybrid being office based 2 days p/w in London + 3 days p/w WFH Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Mar 17, 2026
Full time
Job Title/Location: Pension Calculation Analyst, London/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options, hybrid being office based 2 days p/w in London + 3 days p/w WFH Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Client Relationship Manager - DB Pensions London (hybrid) - £50,000-£65,000 (flexibility for the right candidate) A leading UK Pensions Consultancy who have won multiple awards in 2025 for excellence and being a leader in their field are looking to recruit a strong relationship manager into their transition department. This key role will manage the relationships between various stakeholders during the onboarding of new pension schemes. You will need to manage quality of service, timescale, budgets which will require excellent project management, relationship management and technical knowledge. Specifics of the role will include - Act as the main relationship manager during pension scheme transitions. Communicate clearly with clients, stakeholders and internal management. Lead the onboarding process, bringing together all relevant departments and managers to create a seamless transition. Oversee migration of scheme data, processes, procedures, member communications and specific scheme specifications. Deliver against budgetary and timescale guidelines. Provide technical oversight and guidance as required. To apply for the position, you will need to have a strong technical understanding of DB Pension Schemes and have experience of managing client relationships. The ideal candidate will be working in a similar role or currently managing client relationships in pensions administration or pension project setting. This is an exciting time to join as they have continued expansion plans for 2026 making this a busy and key business role as they onboard new clients and schemes. For more information, please contact Richard Garbett
Mar 17, 2026
Full time
Client Relationship Manager - DB Pensions London (hybrid) - £50,000-£65,000 (flexibility for the right candidate) A leading UK Pensions Consultancy who have won multiple awards in 2025 for excellence and being a leader in their field are looking to recruit a strong relationship manager into their transition department. This key role will manage the relationships between various stakeholders during the onboarding of new pension schemes. You will need to manage quality of service, timescale, budgets which will require excellent project management, relationship management and technical knowledge. Specifics of the role will include - Act as the main relationship manager during pension scheme transitions. Communicate clearly with clients, stakeholders and internal management. Lead the onboarding process, bringing together all relevant departments and managers to create a seamless transition. Oversee migration of scheme data, processes, procedures, member communications and specific scheme specifications. Deliver against budgetary and timescale guidelines. Provide technical oversight and guidance as required. To apply for the position, you will need to have a strong technical understanding of DB Pension Schemes and have experience of managing client relationships. The ideal candidate will be working in a similar role or currently managing client relationships in pensions administration or pension project setting. This is an exciting time to join as they have continued expansion plans for 2026 making this a busy and key business role as they onboard new clients and schemes. For more information, please contact Richard Garbett
Cloud Accounting Digital Services Manager Southwest 32,000 - 35,000 Up to 36.25 hours per week Monday - Friday Permanent Introduction Acorn by Synergie is recruiting a Cloud Accounting Digital Services Manager (Client-Facing) to join a Top accountancy practice in the South-West. This hybrid role supports the firmwide digital transformation agenda, leading cloud accounting solutions and mentoring the Digital Services team. Key Duties: Lead and deliver cloud accounting migrations to Xero and QuickBooks Online, including ledger transfers, opening balance reconciliations, bank feed setup, app integrations, and go-live support. Run discovery workshops to understand client needs, map current processes, and design future-state workflows. Manage client onboarding journeys, improving turnaround times and creating a strong first impression. Line-manage Digital Services team members, allocating work, coaching best practice, and overseeing quality assurance. Set standards for documentation, workflows, checklists, and handovers to Accounts, Tax, Payroll, and Bookkeeping teams. Champion high standards of data hygiene across Practice Engine and Filestore. Embed compliant onboarding processes, including CDD/AML through Summa Tech, and support annual review cycles. Work closely with Partners and Managers to scope proposals, build business cases, and present solutions to clients and internal stakeholders. Track outcomes, identify risks, and drive continuous improvement across digital services. Requirements: Minimum 5 years' experience delivering cloud accounting solutions using Xero and QuickBooks Online. Proven experience leading client-facing projects from discovery through to migration and post-go-live support. Xero and/or QuickBooks Online certifications (Advanced preferred). Practical knowledge of ledger migrations, bank feeds, chart of accounts design, VAT setup, and app integrations. Experience line-managing, mentoring, and quality-checking team members. Confidence using systems such as Practice Engine, Filestore, Trello (or similar), and Summa Tech. Knowledge of KYC/AML workflows and professional services processes. Familiarity with Digita and/or Sage tax suites. Advanced Excel skills, including Power Query. Excellent communication skills with the ability to explain technical concepts clearly to clients and colleagues. What We Offer: Up to 36.25 hours per week, hybrid and flexible working available. 25 days annual leave plus bank holidays. Annual salary review. Death in service 3 x annual salary. Access to company rewards and health scheme. 24-hour external Employee Assistance Programme. Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving, and Private Medical Insurance. Introducing clients and team member commission schemes. Pension 3% rising to 4% (matched up to 6% after 4 years' service). Enhanced maternity and paternity pay after one year's service. Interested? Apply now to join this innovative and supportive accountancy practice leading cloud accounting solutions across the South-West. Acorn by Synergie acts as an employment agency for permanent recruitment.
Mar 17, 2026
Full time
Cloud Accounting Digital Services Manager Southwest 32,000 - 35,000 Up to 36.25 hours per week Monday - Friday Permanent Introduction Acorn by Synergie is recruiting a Cloud Accounting Digital Services Manager (Client-Facing) to join a Top accountancy practice in the South-West. This hybrid role supports the firmwide digital transformation agenda, leading cloud accounting solutions and mentoring the Digital Services team. Key Duties: Lead and deliver cloud accounting migrations to Xero and QuickBooks Online, including ledger transfers, opening balance reconciliations, bank feed setup, app integrations, and go-live support. Run discovery workshops to understand client needs, map current processes, and design future-state workflows. Manage client onboarding journeys, improving turnaround times and creating a strong first impression. Line-manage Digital Services team members, allocating work, coaching best practice, and overseeing quality assurance. Set standards for documentation, workflows, checklists, and handovers to Accounts, Tax, Payroll, and Bookkeeping teams. Champion high standards of data hygiene across Practice Engine and Filestore. Embed compliant onboarding processes, including CDD/AML through Summa Tech, and support annual review cycles. Work closely with Partners and Managers to scope proposals, build business cases, and present solutions to clients and internal stakeholders. Track outcomes, identify risks, and drive continuous improvement across digital services. Requirements: Minimum 5 years' experience delivering cloud accounting solutions using Xero and QuickBooks Online. Proven experience leading client-facing projects from discovery through to migration and post-go-live support. Xero and/or QuickBooks Online certifications (Advanced preferred). Practical knowledge of ledger migrations, bank feeds, chart of accounts design, VAT setup, and app integrations. Experience line-managing, mentoring, and quality-checking team members. Confidence using systems such as Practice Engine, Filestore, Trello (or similar), and Summa Tech. Knowledge of KYC/AML workflows and professional services processes. Familiarity with Digita and/or Sage tax suites. Advanced Excel skills, including Power Query. Excellent communication skills with the ability to explain technical concepts clearly to clients and colleagues. What We Offer: Up to 36.25 hours per week, hybrid and flexible working available. 25 days annual leave plus bank holidays. Annual salary review. Death in service 3 x annual salary. Access to company rewards and health scheme. 24-hour external Employee Assistance Programme. Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving, and Private Medical Insurance. Introducing clients and team member commission schemes. Pension 3% rising to 4% (matched up to 6% after 4 years' service). Enhanced maternity and paternity pay after one year's service. Interested? Apply now to join this innovative and supportive accountancy practice leading cloud accounting solutions across the South-West. Acorn by Synergie acts as an employment agency for permanent recruitment.
Client Relationship Manager - DB Pensions Winchester (hybrid) - £competitive A leading UK Pensions Consultancy who have won multiple awards in 2025 for excellence and being a leader in their field are looking to recruit a strong relationship manager into their transition department. This key role will manage the relationships between various stakeholders during the onboarding of new pension schemes. You will need to manage quality of service, timescale, budgets which will require excellent project management, relationship management and technical knowledge. Specifics of the role will include - Act as the main relationship manager during pension scheme transitions. Communicate clearly with clients, stakeholders and internal management. Lead the onboarding process, bringing together all relevant departments and managers to create a seamless transition. Oversee migration of scheme data, processes, procedures, member communications and specific scheme specifications. Deliver against budgetary and timescale guidelines. Provide technical oversight and guidance as required. To apply for the position, you will need to have a strong technical understanding of DB Pension Schemes and have experience of managing client relationships. The ideal candidate will be working in a similar role or currently managing client relationships in pensions administration or pension project setting. This is an exciting time to join as they have continued expansion plans for 2026 making this a busy and key business role as they onboard new clients and schemes. For more information, please contact Richard Garbett
Mar 17, 2026
Full time
Client Relationship Manager - DB Pensions Winchester (hybrid) - £competitive A leading UK Pensions Consultancy who have won multiple awards in 2025 for excellence and being a leader in their field are looking to recruit a strong relationship manager into their transition department. This key role will manage the relationships between various stakeholders during the onboarding of new pension schemes. You will need to manage quality of service, timescale, budgets which will require excellent project management, relationship management and technical knowledge. Specifics of the role will include - Act as the main relationship manager during pension scheme transitions. Communicate clearly with clients, stakeholders and internal management. Lead the onboarding process, bringing together all relevant departments and managers to create a seamless transition. Oversee migration of scheme data, processes, procedures, member communications and specific scheme specifications. Deliver against budgetary and timescale guidelines. Provide technical oversight and guidance as required. To apply for the position, you will need to have a strong technical understanding of DB Pension Schemes and have experience of managing client relationships. The ideal candidate will be working in a similar role or currently managing client relationships in pensions administration or pension project setting. This is an exciting time to join as they have continued expansion plans for 2026 making this a busy and key business role as they onboard new clients and schemes. For more information, please contact Richard Garbett
We are seeking an experienced and driven Programme Manager to lead complex, high-impact programmes across our portfolio of change within a Large UK Pension firm. This role involves overseeing interdependent projects, ensuring delivery of business outcomes, and maintaining governance, risk, and quality standards. You will work with diverse teams, manage virtual resources effectively, and foster strong relationships with stakeholders at all levels. Key Responsibilities: Programme Management: Plan, design, and deliver programmes using structured project management frameworks. Monitor progress, manage dependencies, and ensure business readiness for change. Governance: Ensure programmes and projects align with strategic goals. Monitor risks, issues, and quality, and deliver benefits as per the business case. Resource Management: Identify and allocate resources for successful programme delivery. Motivate and engage cross-functional, geographically dispersed teams. Programme Leadership: Lead and develop project teams, providing guidance, coaching, and support to achieve programme outcomes. Stakeholder Management: Build trusted relationships with internal and external stakeholders. Communicate complex ideas clearly and manage expectations effectively. Line Management: Manage direct reports, support their development, and contribute to improving project and programme management standards within the business unit. Key Experience & Skills: Proven experience delivering complex programmes using Agile and Waterfall methodologies. Strong leadership skills with experience managing geographically dispersed teams. Excellent stakeholder management and communication skills, able to influence at all levels. Strong analytical and problem-solving abilities, with expertise in risk, issue, and dependency management. What's in it for you? Flexible working arrangements, including remote work. Opportunity to work on diverse, high-impact projects across pensions administration and consultancy. Be part of a supportive, innovative team with a focus on professional development. Shape the future of pensions services for organisations and their employees. This role would suit a solution-focused and results-driven professional, ready to lead complex programmes and make an impact in the pensions sector, so please do email your CV for more details on this position. Please quote 52271 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Mar 17, 2026
Full time
We are seeking an experienced and driven Programme Manager to lead complex, high-impact programmes across our portfolio of change within a Large UK Pension firm. This role involves overseeing interdependent projects, ensuring delivery of business outcomes, and maintaining governance, risk, and quality standards. You will work with diverse teams, manage virtual resources effectively, and foster strong relationships with stakeholders at all levels. Key Responsibilities: Programme Management: Plan, design, and deliver programmes using structured project management frameworks. Monitor progress, manage dependencies, and ensure business readiness for change. Governance: Ensure programmes and projects align with strategic goals. Monitor risks, issues, and quality, and deliver benefits as per the business case. Resource Management: Identify and allocate resources for successful programme delivery. Motivate and engage cross-functional, geographically dispersed teams. Programme Leadership: Lead and develop project teams, providing guidance, coaching, and support to achieve programme outcomes. Stakeholder Management: Build trusted relationships with internal and external stakeholders. Communicate complex ideas clearly and manage expectations effectively. Line Management: Manage direct reports, support their development, and contribute to improving project and programme management standards within the business unit. Key Experience & Skills: Proven experience delivering complex programmes using Agile and Waterfall methodologies. Strong leadership skills with experience managing geographically dispersed teams. Excellent stakeholder management and communication skills, able to influence at all levels. Strong analytical and problem-solving abilities, with expertise in risk, issue, and dependency management. What's in it for you? Flexible working arrangements, including remote work. Opportunity to work on diverse, high-impact projects across pensions administration and consultancy. Be part of a supportive, innovative team with a focus on professional development. Shape the future of pensions services for organisations and their employees. This role would suit a solution-focused and results-driven professional, ready to lead complex programmes and make an impact in the pensions sector, so please do email your CV for more details on this position. Please quote 52271 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 17, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 17, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 17, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 17, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
A long-established, member-owned financial services organisation with deep roots in the mutual and friendly society movement is seeking to appoint an exceptional Chief Executive. Founded on principles of mutual support, ethical stewardship and community wellbeing, the organisation exists to serve its members through strong governance, sustainable growth and meaningful social impact. It is values-led, financially prudent and committed to maintaining the highest regulatory standards while evolving to meet the needs of a modern membership base. The Opportunity Reporting to the Board of Directors, the Chief Executive will provide strategic, operational and financial leadership to ensure long-term sustainability, regulatory compliance and member-focused performance. As principal ambassador and spokesperson, the Chief Executive will strengthen the organisation's position as a trusted, modern mutual, delivering long-term value to members while honouring its founding values. Key Responsibilities Strategic Leadership Lead the development and delivery of the organisation's strategy and business model. Drive sustainable growth, service innovation and member value. Promote the highest standards of governance, integrity and ethical conduct. Monitor sector trends and position the organisation to respond proactively. Governance & Board Engagement Maintain a strong and constructive relationship with the Board. Provide transparent reporting on financial performance, risk and compliance. Ensure adherence to constitutional, statutory and regulatory obligations. Advise on emerging risks and strategic developments. Commercial & Entrepreneurial Leadership Oversee sales, marketing and distribution strategies. Identify growth opportunities, partnerships and new markets. Act as external representative with stakeholders and professional bodies. People & Culture Lead and develop a high-performing senior leadership team. Embed a culture aligned with mutual values and ethical standards. Ensure robust HR, remuneration and professional development frameworks. Operational, Risk & Compliance Oversight Ensure effective delivery of the operational plan and high standards of member service. Hold overall responsibility for regulatory compliance, including prudential and conduct requirements. Oversee risk management, business continuity and outsourced key functions. Promote a culture where member interests and ethical behaviour are central to all decisions. The Candidate The successful candidate will demonstrate: Proven executive leadership experience (CEO, General Manager or equivalent senior role). Strong financial and governance expertise. Experience working with Boards in regulated environments. A track record of delivering strategic change and sustainable growth. Outstanding stakeholder engagement and communication skills. Experience within mutuals, friendly societies, insurance or member-based organisations will be advantageous, as will an understanding of prudential regulation and member capital structures. Personal Qualities Deep alignment with mutual and community-based values. Ethical, principled and member-focused. Strategic yet pragmatic in leadership approach. Resilient, adaptable and forward-thinking. Committed to long-term sustainability and responsible growth. This is a rare opportunity to lead a purpose-driven, member-owned organisation with a proud heritage and a clear commitment to its future. For a confidential discussion and further information, please get in touch
Mar 17, 2026
Full time
A long-established, member-owned financial services organisation with deep roots in the mutual and friendly society movement is seeking to appoint an exceptional Chief Executive. Founded on principles of mutual support, ethical stewardship and community wellbeing, the organisation exists to serve its members through strong governance, sustainable growth and meaningful social impact. It is values-led, financially prudent and committed to maintaining the highest regulatory standards while evolving to meet the needs of a modern membership base. The Opportunity Reporting to the Board of Directors, the Chief Executive will provide strategic, operational and financial leadership to ensure long-term sustainability, regulatory compliance and member-focused performance. As principal ambassador and spokesperson, the Chief Executive will strengthen the organisation's position as a trusted, modern mutual, delivering long-term value to members while honouring its founding values. Key Responsibilities Strategic Leadership Lead the development and delivery of the organisation's strategy and business model. Drive sustainable growth, service innovation and member value. Promote the highest standards of governance, integrity and ethical conduct. Monitor sector trends and position the organisation to respond proactively. Governance & Board Engagement Maintain a strong and constructive relationship with the Board. Provide transparent reporting on financial performance, risk and compliance. Ensure adherence to constitutional, statutory and regulatory obligations. Advise on emerging risks and strategic developments. Commercial & Entrepreneurial Leadership Oversee sales, marketing and distribution strategies. Identify growth opportunities, partnerships and new markets. Act as external representative with stakeholders and professional bodies. People & Culture Lead and develop a high-performing senior leadership team. Embed a culture aligned with mutual values and ethical standards. Ensure robust HR, remuneration and professional development frameworks. Operational, Risk & Compliance Oversight Ensure effective delivery of the operational plan and high standards of member service. Hold overall responsibility for regulatory compliance, including prudential and conduct requirements. Oversee risk management, business continuity and outsourced key functions. Promote a culture where member interests and ethical behaviour are central to all decisions. The Candidate The successful candidate will demonstrate: Proven executive leadership experience (CEO, General Manager or equivalent senior role). Strong financial and governance expertise. Experience working with Boards in regulated environments. A track record of delivering strategic change and sustainable growth. Outstanding stakeholder engagement and communication skills. Experience within mutuals, friendly societies, insurance or member-based organisations will be advantageous, as will an understanding of prudential regulation and member capital structures. Personal Qualities Deep alignment with mutual and community-based values. Ethical, principled and member-focused. Strategic yet pragmatic in leadership approach. Resilient, adaptable and forward-thinking. Committed to long-term sustainability and responsible growth. This is a rare opportunity to lead a purpose-driven, member-owned organisation with a proud heritage and a clear commitment to its future. For a confidential discussion and further information, please get in touch
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 17, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 17, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Optima UK INC Ltd
Ashby-de-la-zouch, Leicestershire
Job Role: Business Support Assistant Location or Commutable from: Ashby-de-la-Zouch, Leicestershire (commutable from Coalville, Burton upon Trent, Loughborough, Tamworth and surrounding areas) Shift: Flexible, Monday-Friday (Office-based role) Part-time or Full-time available Pay Rate / Salary: 28,000 - 30,000 per annum Benefits: 25 days' holiday + bank holidays (increasing with length of service, pro-rata for part-time employees) Annual performance-related company bonus scheme Workplace pension scheme with generous company contribution Private healthcare (including immediate family) Critical Illness and Life Insurance Gym membership Cycle to Work scheme Option for early Friday finish Regular company socials Additional health benefits (free flu jabs, heart health checks) Ongoing training and professional development opportunities The Company: Our client is an engineering design consultancy with office locations in Ashby-de-la-Zouch. They are a well-established specialist consultancy who pride themselves on staff retention, driven through a supportive and collaborative work culture that recognises the importance of work/life balance. Due to continued growth, they are now looking to strengthen their Business Support team. The Job Role Position: Due to the expansion of existing operations, the company is now recruiting for a Business Support Assistant to support the Business Support Manager and wider team. This is a varied, office-based role offering the opportunity to contribute across administration, compliance, marketing support, and office coordination. Responsibilities include: Supporting the maintenance and continuous improvement of the company's ISO management system, including preparation for internal and external audits Updating and maintaining content across the company website and social media channels (e.g., LinkedIn) Planning, organising and coordinating company social events and team-building activities Assisting with administration of employee benefits and health-related programmes Managing company branded merchandise and marketing materials Supporting management of company services such as mobile phone contracts Assisting with coordination across multiple office locations Providing cover for the Office Manager when required (incoming calls, travel arrangements, general office coordination) Providing general administrative and ad-hoc support across the business The Candidate: The ideal candidate will have a minimum of 2 years' experience in an administrative role. You must be able to work independently with strong attention to detail and demonstrate excellent organisational skills. You will: Be proficient in Microsoft Office applications, particularly Excel and Word Have strong written and verbal communication skills Be confident coordinating multiple tasks and priorities Demonstrate a proactive and professional approach Apply: To apply for the Business Support Assistant position, click the button below and one of our qualified consultants will be in touch.
Mar 17, 2026
Full time
Job Role: Business Support Assistant Location or Commutable from: Ashby-de-la-Zouch, Leicestershire (commutable from Coalville, Burton upon Trent, Loughborough, Tamworth and surrounding areas) Shift: Flexible, Monday-Friday (Office-based role) Part-time or Full-time available Pay Rate / Salary: 28,000 - 30,000 per annum Benefits: 25 days' holiday + bank holidays (increasing with length of service, pro-rata for part-time employees) Annual performance-related company bonus scheme Workplace pension scheme with generous company contribution Private healthcare (including immediate family) Critical Illness and Life Insurance Gym membership Cycle to Work scheme Option for early Friday finish Regular company socials Additional health benefits (free flu jabs, heart health checks) Ongoing training and professional development opportunities The Company: Our client is an engineering design consultancy with office locations in Ashby-de-la-Zouch. They are a well-established specialist consultancy who pride themselves on staff retention, driven through a supportive and collaborative work culture that recognises the importance of work/life balance. Due to continued growth, they are now looking to strengthen their Business Support team. The Job Role Position: Due to the expansion of existing operations, the company is now recruiting for a Business Support Assistant to support the Business Support Manager and wider team. This is a varied, office-based role offering the opportunity to contribute across administration, compliance, marketing support, and office coordination. Responsibilities include: Supporting the maintenance and continuous improvement of the company's ISO management system, including preparation for internal and external audits Updating and maintaining content across the company website and social media channels (e.g., LinkedIn) Planning, organising and coordinating company social events and team-building activities Assisting with administration of employee benefits and health-related programmes Managing company branded merchandise and marketing materials Supporting management of company services such as mobile phone contracts Assisting with coordination across multiple office locations Providing cover for the Office Manager when required (incoming calls, travel arrangements, general office coordination) Providing general administrative and ad-hoc support across the business The Candidate: The ideal candidate will have a minimum of 2 years' experience in an administrative role. You must be able to work independently with strong attention to detail and demonstrate excellent organisational skills. You will: Be proficient in Microsoft Office applications, particularly Excel and Word Have strong written and verbal communication skills Be confident coordinating multiple tasks and priorities Demonstrate a proactive and professional approach Apply: To apply for the Business Support Assistant position, click the button below and one of our qualified consultants will be in touch.
Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients, build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Mar 17, 2026
Full time
Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients, build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Job Role: HR Assistant Location or Commutable from: Ashby-de-la-Zouch, Leicestershire (commutable from Coalville, Burton upon Trent, Loughborough, Tamworth and surrounding areas) Shift: Flexible, Monday-Friday (Office-based role) Pay Rate / Salary: 28,000 - 30,000 per annum Benefits: 25 days' holiday + bank holidays (increasing with length of service, pro-rata for part-time employees) Annual performance-related company bonus scheme Workplace pension scheme with generous company contribution Private healthcare (including immediate family) Critical Illness and Life Insurance Gym membership Cycle to Work scheme Option for early Friday finish Regular company socials Additional health benefits (free flu jabs, heart health checks) Ongoing training and professional development opportunities The Company: Our client is an engineering design consultancy, with offices in Ashby-de-la-Zouch. They are a well-established, specialist consultancy operating within the engineering sector, known for a supportive working culture and strong staff retention. The business promotes work/life balance and professional development, offering employees the opportunity to grow within a stable and forward-thinking organisation. The Job Role Position: Due to continued growth and expansion, the company is now recruiting for a HR Assistant to support the HR Manager within the Business Support department. This is an excellent opportunity for someone with circa 2 years' HR experience who is looking to develop their career within a professional engineering consultancy environment. Responsibilities include: Dealing with general HR queries from employees Assisting with disciplinary meetings, investigations and performance improvement meetings Managing recruitment processes including placing adverts, liaising with agencies, reviewing CVs and arranging interviews Maintaining accurate employee personnel records New starter onboarding, including processing background checks Preparing offer letters, contracts of employment and variation letters Maintaining holiday records Maintaining training and competency records Booking training courses Assisting with management of the timesheet system and producing reports Supporting office management duties including stock checks and ordering supplies Providing general administrative support to the HR Manager The Candidate: The ideal candidate will have circa 2 years' experience within an HR role or a position incorporating HR responsibilities. A CIPD Level 3 qualification is advantageous but not essential. You will: Be proficient in Microsoft Office applications, particularly Excel and Word Have strong communication and literacy skills Demonstrate excellent attention to detail Be able to work independently and manage your workload effectively Build positive working relationships while maintaining discretion and confidentiality Licence/Certification Required: CIPD Level 3 (Desirable, not essential) Apply: To apply for the HR Assistant position, click the button below and one of our qualified consultants will be in touch.
Mar 17, 2026
Full time
Job Role: HR Assistant Location or Commutable from: Ashby-de-la-Zouch, Leicestershire (commutable from Coalville, Burton upon Trent, Loughborough, Tamworth and surrounding areas) Shift: Flexible, Monday-Friday (Office-based role) Pay Rate / Salary: 28,000 - 30,000 per annum Benefits: 25 days' holiday + bank holidays (increasing with length of service, pro-rata for part-time employees) Annual performance-related company bonus scheme Workplace pension scheme with generous company contribution Private healthcare (including immediate family) Critical Illness and Life Insurance Gym membership Cycle to Work scheme Option for early Friday finish Regular company socials Additional health benefits (free flu jabs, heart health checks) Ongoing training and professional development opportunities The Company: Our client is an engineering design consultancy, with offices in Ashby-de-la-Zouch. They are a well-established, specialist consultancy operating within the engineering sector, known for a supportive working culture and strong staff retention. The business promotes work/life balance and professional development, offering employees the opportunity to grow within a stable and forward-thinking organisation. The Job Role Position: Due to continued growth and expansion, the company is now recruiting for a HR Assistant to support the HR Manager within the Business Support department. This is an excellent opportunity for someone with circa 2 years' HR experience who is looking to develop their career within a professional engineering consultancy environment. Responsibilities include: Dealing with general HR queries from employees Assisting with disciplinary meetings, investigations and performance improvement meetings Managing recruitment processes including placing adverts, liaising with agencies, reviewing CVs and arranging interviews Maintaining accurate employee personnel records New starter onboarding, including processing background checks Preparing offer letters, contracts of employment and variation letters Maintaining holiday records Maintaining training and competency records Booking training courses Assisting with management of the timesheet system and producing reports Supporting office management duties including stock checks and ordering supplies Providing general administrative support to the HR Manager The Candidate: The ideal candidate will have circa 2 years' experience within an HR role or a position incorporating HR responsibilities. A CIPD Level 3 qualification is advantageous but not essential. You will: Be proficient in Microsoft Office applications, particularly Excel and Word Have strong communication and literacy skills Demonstrate excellent attention to detail Be able to work independently and manage your workload effectively Build positive working relationships while maintaining discretion and confidentiality Licence/Certification Required: CIPD Level 3 (Desirable, not essential) Apply: To apply for the HR Assistant position, click the button below and one of our qualified consultants will be in touch.
Quantity Surveyor Location: West/North Yorkshire or North EastContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom's Commercial team has an exciting opportunity for a Quantity Surveyor to support our growing civil and electrical projects across the region. Reporting to the Senior Commercial Manager, you will manage the contractual and financial elements of multiple projects and work collaboratively across engineering, operational and commercial teams. Some of the key deliverables in this role will include: Ensure compliance with Freedom's health and safety standards across all activities. Provide commercial leadership within project and business unit teams. Manage multiple contracts under NEC3/4, JCT, and bespoke arrangements. Measure and value works for applications, variations, and final accounts. Identify and notify Early Warnings and Compensation Events. Ensure all supply chain contracts are suitable and compliant. Produce cash flow forecasts and manage CVRs. Chair monthly project reviews and attend client progress meetings. Manage invoicing, debt recovery, and dispute/defect processes. Maintain effective communication with internal and external stakeholders. Drive supply chain management, improvement initiatives, and commercial best practice. Support accurate forecasting and work with operations to meet monthly targets. What We're Looking For: Essential: Previous experience as a Quantity Surveyor. Experience working on civil and electrical projects. Strong understanding of NEC3/4 and practical application on live projects. Degree in Quantity Surveying or related discipline (or HNC with relevant experience). Strong MS Excel skills (lookups, pivot tables). Desirable: Chartered status (e.g., RICS). Relevant degree or equivalent qualifications. GCSE (or equivalent) in English and Maths. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 17, 2026
Full time
Quantity Surveyor Location: West/North Yorkshire or North EastContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom's Commercial team has an exciting opportunity for a Quantity Surveyor to support our growing civil and electrical projects across the region. Reporting to the Senior Commercial Manager, you will manage the contractual and financial elements of multiple projects and work collaboratively across engineering, operational and commercial teams. Some of the key deliverables in this role will include: Ensure compliance with Freedom's health and safety standards across all activities. Provide commercial leadership within project and business unit teams. Manage multiple contracts under NEC3/4, JCT, and bespoke arrangements. Measure and value works for applications, variations, and final accounts. Identify and notify Early Warnings and Compensation Events. Ensure all supply chain contracts are suitable and compliant. Produce cash flow forecasts and manage CVRs. Chair monthly project reviews and attend client progress meetings. Manage invoicing, debt recovery, and dispute/defect processes. Maintain effective communication with internal and external stakeholders. Drive supply chain management, improvement initiatives, and commercial best practice. Support accurate forecasting and work with operations to meet monthly targets. What We're Looking For: Essential: Previous experience as a Quantity Surveyor. Experience working on civil and electrical projects. Strong understanding of NEC3/4 and practical application on live projects. Degree in Quantity Surveying or related discipline (or HNC with relevant experience). Strong MS Excel skills (lookups, pivot tables). Desirable: Chartered status (e.g., RICS). Relevant degree or equivalent qualifications. GCSE (or equivalent) in English and Maths. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
