Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Aug 14, 2026
Full time
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
As a Project Manager, you will lead cross-functional delivery squads responsible for projects that directly impact hundreds of thousands of clients. You will work at the intersection of legal services, operations, data and technology, helping shape the future of large-scale claims management and client delivery. Client Details Our client is a leading UK law firm specialising in complex litigation, group actions, and consumer rights claims. With a highly experienced team and offices across major UK cities, the firm represents individuals, employees, and consumers in high-profile cases against large organisations. Known for its innovative approach, commitment to access to justice, and strong track record of success, the firm combines legal expertise with a client-focused culture. Description Leading multidisciplinary delivery squads to define, execute and implement project outcomes. Managing multiple concurrent projects and workstreams with competing priorities. Developing and maintaining detailed project plans, timelines, resource plans and budgets. Managing complex interdependencies across legal, operational, technology and data teams. Overseeing projects involving large-scale datasets, system integrations and business-critical platforms. Identifying, managing and mitigating risks, issues and dependencies. Driving stakeholder engagement across senior leadership and operational teams. Producing clear, insightful project reporting, KPIs and progress updates. Facilitating decision-making and ensuring effective governance throughout the project lifecycle. Maintaining accurate project documentation and delivery artefacts. Championing continuous improvement through lessons learned and delivery best practice. Supporting organisational change and driving adoption of new ways of working. Building strong collaborative relationships across multidisciplinary teams. Ensuring project outcomes align to wider strategic objectives. Profile Essential: Significant project management experience delivering complex business, technology or transformation programmes. Proven experience managing large-scale, data-driven projects involving complex databases, CRM platforms or high-volume client information. Experience gained within legal services, professional services, consulting, financial services, insurance, regulated industries or similarly complex client-facing organisations. Strong understanding of project governance, delivery frameworks and programme controls. Demonstrable experience building and maintaining project schedules using tools such as (url removed), Microsoft Project or equivalent. Strong understanding of software development and technology delivery lifecycles. Experience coordinating multidisciplinary teams across business, technology, operations and data functions. Excellent stakeholder management skills with the ability to influence and challenge at all levels. Strong analytical and problem-solving skills with the ability to simplify complex issues into actionable plans. Excellent communication, presentation and reporting capabilities. Experience successfully managing multiple projects simultaneously in a fast-paced environment. Strong commercial awareness and ability to balance delivery priorities with business goals. Proven ability to manage multiple projects and priorities simultaneously while maintaining high standards of quality and accuracy. Demonstrated experience delivering projects within strict deadlines and working effectively in fast-paced, time-sensitive environments. Desirable: Experience delivering data migration, data transformation or large-scale client onboarding programmes. Experience working with Salesforce or similar enterprise platforms. Experience delivering AI, automation or digital transformation initiatives. PMP, PRINCE2, Agile, Scrum or equivalent project management certification. Understanding of legal operations, claims management or case management platforms. Job Offer Annual discretionary bonus scheme 25 days holiday, plus bank holidays Company contributory pension scheme Life assurance Free Snacks/Refreshments Hybrid working (3 days in the office, 2 days from home) Cash-back healthcare scheme Enhanced family friendly polices Employee Assistance Programme Subsidised gym membership Cycle to Work scheme Staff referral scheme State of the art working environment The client are reviewing CV's for this role immediately, so if you're interested in this role, apply now.
Aug 14, 2026
Contractor
As a Project Manager, you will lead cross-functional delivery squads responsible for projects that directly impact hundreds of thousands of clients. You will work at the intersection of legal services, operations, data and technology, helping shape the future of large-scale claims management and client delivery. Client Details Our client is a leading UK law firm specialising in complex litigation, group actions, and consumer rights claims. With a highly experienced team and offices across major UK cities, the firm represents individuals, employees, and consumers in high-profile cases against large organisations. Known for its innovative approach, commitment to access to justice, and strong track record of success, the firm combines legal expertise with a client-focused culture. Description Leading multidisciplinary delivery squads to define, execute and implement project outcomes. Managing multiple concurrent projects and workstreams with competing priorities. Developing and maintaining detailed project plans, timelines, resource plans and budgets. Managing complex interdependencies across legal, operational, technology and data teams. Overseeing projects involving large-scale datasets, system integrations and business-critical platforms. Identifying, managing and mitigating risks, issues and dependencies. Driving stakeholder engagement across senior leadership and operational teams. Producing clear, insightful project reporting, KPIs and progress updates. Facilitating decision-making and ensuring effective governance throughout the project lifecycle. Maintaining accurate project documentation and delivery artefacts. Championing continuous improvement through lessons learned and delivery best practice. Supporting organisational change and driving adoption of new ways of working. Building strong collaborative relationships across multidisciplinary teams. Ensuring project outcomes align to wider strategic objectives. Profile Essential: Significant project management experience delivering complex business, technology or transformation programmes. Proven experience managing large-scale, data-driven projects involving complex databases, CRM platforms or high-volume client information. Experience gained within legal services, professional services, consulting, financial services, insurance, regulated industries or similarly complex client-facing organisations. Strong understanding of project governance, delivery frameworks and programme controls. Demonstrable experience building and maintaining project schedules using tools such as (url removed), Microsoft Project or equivalent. Strong understanding of software development and technology delivery lifecycles. Experience coordinating multidisciplinary teams across business, technology, operations and data functions. Excellent stakeholder management skills with the ability to influence and challenge at all levels. Strong analytical and problem-solving skills with the ability to simplify complex issues into actionable plans. Excellent communication, presentation and reporting capabilities. Experience successfully managing multiple projects simultaneously in a fast-paced environment. Strong commercial awareness and ability to balance delivery priorities with business goals. Proven ability to manage multiple projects and priorities simultaneously while maintaining high standards of quality and accuracy. Demonstrated experience delivering projects within strict deadlines and working effectively in fast-paced, time-sensitive environments. Desirable: Experience delivering data migration, data transformation or large-scale client onboarding programmes. Experience working with Salesforce or similar enterprise platforms. Experience delivering AI, automation or digital transformation initiatives. PMP, PRINCE2, Agile, Scrum or equivalent project management certification. Understanding of legal operations, claims management or case management platforms. Job Offer Annual discretionary bonus scheme 25 days holiday, plus bank holidays Company contributory pension scheme Life assurance Free Snacks/Refreshments Hybrid working (3 days in the office, 2 days from home) Cash-back healthcare scheme Enhanced family friendly polices Employee Assistance Programme Subsidised gym membership Cycle to Work scheme Staff referral scheme State of the art working environment The client are reviewing CV's for this role immediately, so if you're interested in this role, apply now.
Solutions Architect (Power Platform) Bristol, Avon (Hybrid-Working) Up to £70,000 per year 25 days holiday plus bank holidays, Pension, Private Medical Insurance, etc. Skills and Experience: Strong automation using Microsoft 365, Power Platform and Azure services Developing bespoke solutions using C#, SQL, JavaScript, Python and related technologies Supporting reporting, data warehousing and analytics requirements Applying practical understanding of AI and LLM-based solutions to improve business processes Introducing AI-enabled capabilities within agreed governance and compliance frameworks Identifying opportunities where AI or automation can deliver measurable business value Designing, developing and enhancing solutions with software providers aligned to business requirements Building and maintaining integrations between core systems and third-party platforms Reviewing existing configurations and customisations, recommending and delivering improvements Ensuring solutions are scalable, secure, well-documented and supportable Ability to work closely with key stakeholders, project managers and Business Analysts The Opportunity: My client is looking for a Solution Architect that will be able to play a key role in driving the digital transformation and the implementation of leading technologies to enhance business processes. The role is an ideal opportunity to lead and collaborate on high impact business software initiatives, as well as a technical solution provider to their business, delivering high quality application enhancements, automation and integrations that improve efficiency, data quality and user experience. You must be based in the local area and be able to commute to the Bristol office. Applications: To learn more about our client and this great opportunity on offer working as a Solutions Architect (Power Platform) based in Bristol; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I ll call you back to discuss the role in more detail. Please call John here at ISR to learn more about how our industry-leading client are expanding their team and how they are now looking to grow their wider technical capability as they enter an exciting period of growth?!
Aug 14, 2026
Full time
Solutions Architect (Power Platform) Bristol, Avon (Hybrid-Working) Up to £70,000 per year 25 days holiday plus bank holidays, Pension, Private Medical Insurance, etc. Skills and Experience: Strong automation using Microsoft 365, Power Platform and Azure services Developing bespoke solutions using C#, SQL, JavaScript, Python and related technologies Supporting reporting, data warehousing and analytics requirements Applying practical understanding of AI and LLM-based solutions to improve business processes Introducing AI-enabled capabilities within agreed governance and compliance frameworks Identifying opportunities where AI or automation can deliver measurable business value Designing, developing and enhancing solutions with software providers aligned to business requirements Building and maintaining integrations between core systems and third-party platforms Reviewing existing configurations and customisations, recommending and delivering improvements Ensuring solutions are scalable, secure, well-documented and supportable Ability to work closely with key stakeholders, project managers and Business Analysts The Opportunity: My client is looking for a Solution Architect that will be able to play a key role in driving the digital transformation and the implementation of leading technologies to enhance business processes. The role is an ideal opportunity to lead and collaborate on high impact business software initiatives, as well as a technical solution provider to their business, delivering high quality application enhancements, automation and integrations that improve efficiency, data quality and user experience. You must be based in the local area and be able to commute to the Bristol office. Applications: To learn more about our client and this great opportunity on offer working as a Solutions Architect (Power Platform) based in Bristol; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I ll call you back to discuss the role in more detail. Please call John here at ISR to learn more about how our industry-leading client are expanding their team and how they are now looking to grow their wider technical capability as they enter an exciting period of growth?!
Solutions Architect (Power Platform) Exeter, Devon (Hybrid-Working) Up to £70,000 per year 25 days holiday plus bank holidays, Pension, Private Medical Insurance, etc. Skills and Experience: Strong automation using Microsoft 365, Power Platform and Azure services Developing bespoke solutions using C#, SQL, JavaScript, Python and related technologies Supporting reporting, data warehousing and analytics requirements Applying practical understanding of AI and LLM-based solutions to improve business processes Introducing AI-enabled capabilities within agreed governance and compliance frameworks Identifying opportunities where AI or automation can deliver measurable business value Designing, developing and enhancing solutions with software providers aligned to business requirements Building and maintaining integrations between core systems and third-party platforms Reviewing existing configurations and customisations, recommending and delivering improvements Ensuring solutions are scalable, secure, well-documented and supportable Ability to work closely with key stakeholders, project managers and Business Analysts The Opportunity: My client is looking for a Solution Architect that will be able to play a key role in driving the digital transformation and the implementation of leading technologies to enhance business processes. The role is an ideal opportunity to lead and collaborate on high impact business software initiatives, as well as a technical solution provider to their business, delivering high quality application enhancements, automation and integrations that improve efficiency, data quality and user experience. You must be based in the local area and be able to commute to the Exeter office. Applications: To learn more about our client and this great opportunity on offer working as a Solutions Architect (Power Platform) based in Exeter; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I ll call you back to discuss the role in more detail. Please call John here at ISR to learn more about how our industry-leading client are expanding their team and how they are now looking to grow their wider technical capability as they enter an exciting period of growth?!
Aug 14, 2026
Full time
Solutions Architect (Power Platform) Exeter, Devon (Hybrid-Working) Up to £70,000 per year 25 days holiday plus bank holidays, Pension, Private Medical Insurance, etc. Skills and Experience: Strong automation using Microsoft 365, Power Platform and Azure services Developing bespoke solutions using C#, SQL, JavaScript, Python and related technologies Supporting reporting, data warehousing and analytics requirements Applying practical understanding of AI and LLM-based solutions to improve business processes Introducing AI-enabled capabilities within agreed governance and compliance frameworks Identifying opportunities where AI or automation can deliver measurable business value Designing, developing and enhancing solutions with software providers aligned to business requirements Building and maintaining integrations between core systems and third-party platforms Reviewing existing configurations and customisations, recommending and delivering improvements Ensuring solutions are scalable, secure, well-documented and supportable Ability to work closely with key stakeholders, project managers and Business Analysts The Opportunity: My client is looking for a Solution Architect that will be able to play a key role in driving the digital transformation and the implementation of leading technologies to enhance business processes. The role is an ideal opportunity to lead and collaborate on high impact business software initiatives, as well as a technical solution provider to their business, delivering high quality application enhancements, automation and integrations that improve efficiency, data quality and user experience. You must be based in the local area and be able to commute to the Exeter office. Applications: To learn more about our client and this great opportunity on offer working as a Solutions Architect (Power Platform) based in Exeter; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I ll call you back to discuss the role in more detail. Please call John here at ISR to learn more about how our industry-leading client are expanding their team and how they are now looking to grow their wider technical capability as they enter an exciting period of growth?!
Project Manager - Business & Digital Transformation West Yorkshire Hybrid Working 50,000- 60,000 + Car Allowance This is not a traditional Project Manager role. We're partnering with a rapidly growing, private equity-backed organisation embarking on a major transformation programme that will redefine how the business operates. Having recently undergone significant investment and leadership change, the business has committed to a long-term digital, data and operational transformation strategy designed to support substantial growth and future acquisitions. As Project Manager, you'll join at the start of this journey, helping to shape and deliver a transformation programme spanning ERP, data, analytics, AI and business process redesign. Much of this would be viewed as sitting very much at the 'bleeding edge' of innovation. You'll work alongside an experienced transformation leader and play a key role in bringing structure, governance and delivery discipline to a fast-moving environment. The Opportunity The organisation is replacing legacy ways of working and building a modern digital ecosystem designed around data, automation and user experience. Current initiatives include: Enterprise-wide ERP transformation Modern data platform implementation Advanced reporting and analytics capability AI-led process improvement initiatives Business process redesign Future acquisition integration programmes Development of innovative digital products and services This is a rare opportunity to join a business at the beginning of a multi-year transformation programme and develop into a broader leadership role as the function grows. Key Responsibilities Manage multiple business and digital transformation initiatives simultaneously Develop and maintain programme plans, governance and delivery frameworks Coordinate internal stakeholders, delivery partners and external consultancies Drive business readiness, adoption and operational transition activities Manage risks, issues, dependencies and change control processes Support ERP, data and technology-enabled transformation projects Translate complex concepts into clear and actionable plans Help bridge the gap between business operations, technology and change Act as a trusted deputy to the transformation leadership team when required About You We're looking for a strong Project Manager who understands how people, process, technology and data come together to drive business change. You'll likely bring: Experience delivering business and digital transformation projects SaaS, ERP or enterprise systems implementation experience Strong stakeholder engagement and communication skills Experience establishing governance, controls and reporting mechanisms A pragmatic approach to project delivery Excellent organisational and planning capabilities Confidence working alongside technical specialists and external partners Strong emotional intelligence and the ability to influence at multiple levels Desirable Experience Microsoft Dynamics 365 or ERP transformation programmes Data and analytics initiatives AI or emerging technology projects Private equity-backed organisations Mergers, acquisitions or business integration projects Operational transformation within multi-site organisations The Person Success in this role will come from your ability to combine structure with adaptability. You'll be calm under pressure, solutions-focused and comfortable operating in an environment where priorities evolve quickly. You'll enjoy helping people navigate change, bringing clarity to complexity and turning ambitious ideas into practical delivery plans. For someone with the right mindset and ambition, this role offers the opportunity to grow alongside a significant transformation programme and become a key figure in the organisation's future success.
Aug 14, 2026
Full time
Project Manager - Business & Digital Transformation West Yorkshire Hybrid Working 50,000- 60,000 + Car Allowance This is not a traditional Project Manager role. We're partnering with a rapidly growing, private equity-backed organisation embarking on a major transformation programme that will redefine how the business operates. Having recently undergone significant investment and leadership change, the business has committed to a long-term digital, data and operational transformation strategy designed to support substantial growth and future acquisitions. As Project Manager, you'll join at the start of this journey, helping to shape and deliver a transformation programme spanning ERP, data, analytics, AI and business process redesign. Much of this would be viewed as sitting very much at the 'bleeding edge' of innovation. You'll work alongside an experienced transformation leader and play a key role in bringing structure, governance and delivery discipline to a fast-moving environment. The Opportunity The organisation is replacing legacy ways of working and building a modern digital ecosystem designed around data, automation and user experience. Current initiatives include: Enterprise-wide ERP transformation Modern data platform implementation Advanced reporting and analytics capability AI-led process improvement initiatives Business process redesign Future acquisition integration programmes Development of innovative digital products and services This is a rare opportunity to join a business at the beginning of a multi-year transformation programme and develop into a broader leadership role as the function grows. Key Responsibilities Manage multiple business and digital transformation initiatives simultaneously Develop and maintain programme plans, governance and delivery frameworks Coordinate internal stakeholders, delivery partners and external consultancies Drive business readiness, adoption and operational transition activities Manage risks, issues, dependencies and change control processes Support ERP, data and technology-enabled transformation projects Translate complex concepts into clear and actionable plans Help bridge the gap between business operations, technology and change Act as a trusted deputy to the transformation leadership team when required About You We're looking for a strong Project Manager who understands how people, process, technology and data come together to drive business change. You'll likely bring: Experience delivering business and digital transformation projects SaaS, ERP or enterprise systems implementation experience Strong stakeholder engagement and communication skills Experience establishing governance, controls and reporting mechanisms A pragmatic approach to project delivery Excellent organisational and planning capabilities Confidence working alongside technical specialists and external partners Strong emotional intelligence and the ability to influence at multiple levels Desirable Experience Microsoft Dynamics 365 or ERP transformation programmes Data and analytics initiatives AI or emerging technology projects Private equity-backed organisations Mergers, acquisitions or business integration projects Operational transformation within multi-site organisations The Person Success in this role will come from your ability to combine structure with adaptability. You'll be calm under pressure, solutions-focused and comfortable operating in an environment where priorities evolve quickly. You'll enjoy helping people navigate change, bringing clarity to complexity and turning ambitious ideas into practical delivery plans. For someone with the right mindset and ambition, this role offers the opportunity to grow alongside a significant transformation programme and become a key figure in the organisation's future success.
Product Delivery Manager - Digital Engineering Capabilities Contract: Initial 6 Months Day Rate: Circa 600 Inside IR35 Location: Hybrid (Reading as required) Start Date: ASAP Security Clearance: Active SC clearance We are looking for an experienced Product Delivery Manager - Digital Engineering Capabilities to lead the delivery and continuous improvement of digital engineering capabilities supporting aircraft concept design, master geometry, aerodynamics, and flight dynamics. This is a strategic role at the intersection of aerospace engineering, digital engineering, and technology delivery. You will be responsible for ensuring the digital tools, environments, and processes used by engineering teams are fit for purpose, integrated, and continuously evolving to meet programme requirements. Key Responsibilities Own the delivery and continuous improvement of digital capabilities supporting air vehicle concept and configuration development. Lead the deployment, optimisation, and lifecycle management of 3D CAD, aerodynamic analysis, and configuration management environments. Develop product roadmaps, delivery plans, and prioritised backlogs aligned with engineering and programme objectives. Support the development of technical baselines, methodologies, and work instructions for digital engineering solutions. Ensure integration with the wider Digital Thread, enabling data continuity and interoperability across engineering domains and enterprise systems. Capture, challenge, and consolidate requirements from engineering teams and stakeholders. Drive adoption of new digital tools and processes through training, change management, and effective stakeholder engagement. Establish appropriate data models, naming conventions, metadata standards, and access controls. Coordinate delivery across internal teams, suppliers, and system integrators. Monitor service performance, technical debt, risks, and dependencies across digital engineering environments. Lead incident resolution, root-cause analysis, and continuous service improvement. Support technology evaluations, proof-of-concept activity, and strategic tool selection. Manage vendor relationships, licences, performance, and delivery to ensure cost-effective and compliant solutions. Drive innovation in automation, model-based workflows, and aerodynamic simulation. Balance immediate delivery requirements with longer-term architecture, scalability, and data strategy. Skills & Experience Degree in Engineering, Computer Science, or a related technical discipline. Experience delivering digital engineering capabilities, toolchains, and lifecycle environments. Experience within the Aerospace and/or Defence industry, with an understanding of regulatory and assurance frameworks. Strong knowledge of Digital Engineering, Model-Based Engineering, and Digital Thread principles. Experience with digital environments supporting concept design, 3D CAD, master geometry, aerodynamics, and/or configuration management. Proven experience managing complex delivery involving multiple partners, suppliers, and distributed teams. Strong project, programme, or service management experience. ITIL, APM, or PRINCE2 qualifications are advantageous. Experience with SAFe or Agile delivery methodologies. Strong understanding of digital thread, digital continuity, and model-based workflows. Experience managing suppliers and system integrators for CAD, aerodynamic analysis, and configuration management platforms . Familiarity with advanced simulation environments and multidisciplinary engineering tool integration. Experience delivering digital transformation and business change within engineering organisations. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 14, 2026
Contractor
Product Delivery Manager - Digital Engineering Capabilities Contract: Initial 6 Months Day Rate: Circa 600 Inside IR35 Location: Hybrid (Reading as required) Start Date: ASAP Security Clearance: Active SC clearance We are looking for an experienced Product Delivery Manager - Digital Engineering Capabilities to lead the delivery and continuous improvement of digital engineering capabilities supporting aircraft concept design, master geometry, aerodynamics, and flight dynamics. This is a strategic role at the intersection of aerospace engineering, digital engineering, and technology delivery. You will be responsible for ensuring the digital tools, environments, and processes used by engineering teams are fit for purpose, integrated, and continuously evolving to meet programme requirements. Key Responsibilities Own the delivery and continuous improvement of digital capabilities supporting air vehicle concept and configuration development. Lead the deployment, optimisation, and lifecycle management of 3D CAD, aerodynamic analysis, and configuration management environments. Develop product roadmaps, delivery plans, and prioritised backlogs aligned with engineering and programme objectives. Support the development of technical baselines, methodologies, and work instructions for digital engineering solutions. Ensure integration with the wider Digital Thread, enabling data continuity and interoperability across engineering domains and enterprise systems. Capture, challenge, and consolidate requirements from engineering teams and stakeholders. Drive adoption of new digital tools and processes through training, change management, and effective stakeholder engagement. Establish appropriate data models, naming conventions, metadata standards, and access controls. Coordinate delivery across internal teams, suppliers, and system integrators. Monitor service performance, technical debt, risks, and dependencies across digital engineering environments. Lead incident resolution, root-cause analysis, and continuous service improvement. Support technology evaluations, proof-of-concept activity, and strategic tool selection. Manage vendor relationships, licences, performance, and delivery to ensure cost-effective and compliant solutions. Drive innovation in automation, model-based workflows, and aerodynamic simulation. Balance immediate delivery requirements with longer-term architecture, scalability, and data strategy. Skills & Experience Degree in Engineering, Computer Science, or a related technical discipline. Experience delivering digital engineering capabilities, toolchains, and lifecycle environments. Experience within the Aerospace and/or Defence industry, with an understanding of regulatory and assurance frameworks. Strong knowledge of Digital Engineering, Model-Based Engineering, and Digital Thread principles. Experience with digital environments supporting concept design, 3D CAD, master geometry, aerodynamics, and/or configuration management. Proven experience managing complex delivery involving multiple partners, suppliers, and distributed teams. Strong project, programme, or service management experience. ITIL, APM, or PRINCE2 qualifications are advantageous. Experience with SAFe or Agile delivery methodologies. Strong understanding of digital thread, digital continuity, and model-based workflows. Experience managing suppliers and system integrators for CAD, aerodynamic analysis, and configuration management platforms . Familiarity with advanced simulation environments and multidisciplinary engineering tool integration. Experience delivering digital transformation and business change within engineering organisations. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Product Delivery Manager - Structural Systems Digital Engineering Contract: Initial 6 Months Day Rate: Circa 600 Inside IR35 Location: Hybrid (Reading as required) Start Date: ASAP Security Clearance: Active SC clearance We are looking for an experienced Product Delivery Manager - Structural Systems Digital Engineering to lead the development and delivery of digital engineering capabilities supporting advanced aircraft structural design and analysis. You will shape the digital toolchains, architectures, and lifecycle environments that underpin 3D CAD, Model-Based Definition (MBD), Finite Element Analysis (FEA), composite and metallic structures, joints and fasteners, structural testing, and certification. Key Responsibilities Own the delivery and continuous improvement of Structural Systems digital engineering capabilities. Develop product roadmaps, delivery plans, and prioritised backlogs aligned with engineering and programme requirements. Support and optimise digital environments for CAD/MBD, FEA, structural analysis, composites, metallic structures, joints, fasteners, loads, and mass properties. Enable integration with the wider Digital Thread, ensuring data continuity from requirements and design through analysis, test, and evidence. Establish technical baselines, reference architectures, methodologies, and work instructions. Promote best practice in model-based engineering, structural analysis, verification, and evidence generation. Ensure solutions meet agreed quality, performance, security, compliance, and airworthiness requirements. Lead upgrades, enhancements, and lifecycle management of digital engineering platforms with minimal disruption to users. Capture, challenge, and consolidate requirements across engineering teams and partners. Drive adoption of new tools, processes, and frameworks through effective stakeholder engagement, training, and change management. Establish appropriate data models, metadata, naming conventions, and access controls for engineering information. Coordinate delivery across internal teams, suppliers, and system integrators. Monitor service performance, risks, capacity, technical debt, and dependencies. Drive incident resolution, root-cause analysis, and continuous improvement. Support vendor relationships, contract management, licence optimisation, and technology evaluations. Identify opportunities for innovation in automation, topology optimisation, multiscale modelling, co-simulation, model calibration, and evidence generation. Skills & Experience Degree in Engineering, Mechanical Engineering, Aerospace Engineering, Computer Science, or a related technical discipline. Experience delivering digital engineering capabilities across structural systems. Experience within the Aerospace and/or Defence industry, with an understanding of regulated and safety-critical environments. Strong knowledge of structural engineering toolchains including 3D CAD/MBD, FEA, stress analysis, stiffness and strength, buckling, fatigue, and damage tolerance. Experience with metallic and/or composite structures, joints, fasteners, and structural test correlation. Strong understanding of Model-Based Engineering and Digital Thread principles. Proven experience managing complex technical delivery involving multiple stakeholders, suppliers, and distributed teams. Strong project, programme, or service management experience. ITIL, APM, or PRINCE2 qualifications are advantageous. Experience with SAFe or Agile delivery methodologies. Understanding of structural airworthiness and certification, including strength, stiffness, stability, fatigue, damage tolerance, and durability. Experience managing suppliers and technology partners supporting CAD/MBD, FEA, composite analysis, materials databases, or test-data platforms. Knowledge of topology optimisation, progressive damage modelling, multiscale material modelling, and structural joining/fastening analysis. Experience delivering digital transformation and business change across engineering organisations. Experience working with secure, collaborative environments supporting distributed engineering teams. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 14, 2026
Contractor
Product Delivery Manager - Structural Systems Digital Engineering Contract: Initial 6 Months Day Rate: Circa 600 Inside IR35 Location: Hybrid (Reading as required) Start Date: ASAP Security Clearance: Active SC clearance We are looking for an experienced Product Delivery Manager - Structural Systems Digital Engineering to lead the development and delivery of digital engineering capabilities supporting advanced aircraft structural design and analysis. You will shape the digital toolchains, architectures, and lifecycle environments that underpin 3D CAD, Model-Based Definition (MBD), Finite Element Analysis (FEA), composite and metallic structures, joints and fasteners, structural testing, and certification. Key Responsibilities Own the delivery and continuous improvement of Structural Systems digital engineering capabilities. Develop product roadmaps, delivery plans, and prioritised backlogs aligned with engineering and programme requirements. Support and optimise digital environments for CAD/MBD, FEA, structural analysis, composites, metallic structures, joints, fasteners, loads, and mass properties. Enable integration with the wider Digital Thread, ensuring data continuity from requirements and design through analysis, test, and evidence. Establish technical baselines, reference architectures, methodologies, and work instructions. Promote best practice in model-based engineering, structural analysis, verification, and evidence generation. Ensure solutions meet agreed quality, performance, security, compliance, and airworthiness requirements. Lead upgrades, enhancements, and lifecycle management of digital engineering platforms with minimal disruption to users. Capture, challenge, and consolidate requirements across engineering teams and partners. Drive adoption of new tools, processes, and frameworks through effective stakeholder engagement, training, and change management. Establish appropriate data models, metadata, naming conventions, and access controls for engineering information. Coordinate delivery across internal teams, suppliers, and system integrators. Monitor service performance, risks, capacity, technical debt, and dependencies. Drive incident resolution, root-cause analysis, and continuous improvement. Support vendor relationships, contract management, licence optimisation, and technology evaluations. Identify opportunities for innovation in automation, topology optimisation, multiscale modelling, co-simulation, model calibration, and evidence generation. Skills & Experience Degree in Engineering, Mechanical Engineering, Aerospace Engineering, Computer Science, or a related technical discipline. Experience delivering digital engineering capabilities across structural systems. Experience within the Aerospace and/or Defence industry, with an understanding of regulated and safety-critical environments. Strong knowledge of structural engineering toolchains including 3D CAD/MBD, FEA, stress analysis, stiffness and strength, buckling, fatigue, and damage tolerance. Experience with metallic and/or composite structures, joints, fasteners, and structural test correlation. Strong understanding of Model-Based Engineering and Digital Thread principles. Proven experience managing complex technical delivery involving multiple stakeholders, suppliers, and distributed teams. Strong project, programme, or service management experience. ITIL, APM, or PRINCE2 qualifications are advantageous. Experience with SAFe or Agile delivery methodologies. Understanding of structural airworthiness and certification, including strength, stiffness, stability, fatigue, damage tolerance, and durability. Experience managing suppliers and technology partners supporting CAD/MBD, FEA, composite analysis, materials databases, or test-data platforms. Knowledge of topology optimisation, progressive damage modelling, multiscale material modelling, and structural joining/fastening analysis. Experience delivering digital transformation and business change across engineering organisations. Experience working with secure, collaborative environments supporting distributed engineering teams. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Your new company We are partnering with a globally recognised business to appoint a Senior Billing Manager who will take ownership of the billing, collections and accounts receivable function across multiple international entities. This is a highly visible role that sits at the centre of the organisation's revenue cycle, ensuring invoices are raised accurately, collections are maximised, and cash flow remains healthy across the business. Operating within a complex global environment, you'll work closely with colleagues, clients and stakeholders across different regions, currencies and jurisdictions. You'll be the go-to expert for billing matters, helping to establish robust processes, improve operational efficiency and drive best practice across the order-to-cash cycle. Your new role Billing Transformation: Lead the continuous transformation of the global billing function, identifying and implementing opportunities to automate, simplify and standardise processes. Develop and execute a billing transformation roadmap aligned with the Group's growth strategy and digital finance objectives. Utilise NetSuite functionality, AI tools and workflow automation solutions to minimise manual processes, reduce billing errors and improve invoice cycle times. Drive the implementation of automated billing workflows, recurring billing models, approval workflows and electronic invoicing capabilities. Evaluate and implement emerging technologies, including AI-powered billing validation, exception management and predictive billing controls. Champion data-driven decision-making by developing billing performance dashboards, KPI reporting and operational analytics. Work collaboratively with Finance, Technology and Operations teams to improve systems integration and data flow across the order-to-cash process. Lead process re-engineering initiatives focused on scalability, efficiency and improved customer experience. Establish metrics to measure automation success, process adoption and operational performance improvements. Act as the business lead for billing-related system implementations, upgrades, workflow enhancements and digital transformation projects. Billing and Revenue: Lead the full billing life cycle across multiple global entities, ensuring invoices are accurate, compliant and issued within agreed timelines. Manage complex client billing arrangements covering multiple currencies and jurisdictions while maintaining strong controls and consistency across the business. Partner closely with commercial, project delivery and finance teams to ensure contractual milestones and revenue schedules are translated into accurate billing activity. Act as the primary escalation point for billing enquiries, resolving issues quickly to minimise payment delays and improve client experience. Ensure all invoicing activity adheres to internal policies and external compliance requirements. Credit & Collections: Drive collection activity across the business to reduce aged debt and improve working capital performance. Review ageing reports, prioritising collection strategies according to risk exposure and commercial impact. Manage payment discussions, dispute resolution and collection negotiations with customers. Identify collection risks and process bottlenecks early, working with stakeholders to implement solutions and reduce financial risk. Track and report on key metrics including DSO, overdue balances and collection performance. Cash Flow & Financial Control: Contribute to cash flow planning by delivering accurate collection forecasts and reporting. Provide leadership with meaningful insight into collection trends, expected receipts and potential risks. Support month-end accounts receivable activities and maintain accurate customer and billing records. Systems and Process Improvement: Serve as the internal expert for NetSuite and billing-related processes, helping to maximise system capabilities and efficiencies. Identify opportunities to automate manual tasks, improve workflows and strengthen financial controls. Lead transformation initiatives focused on billing optimisation, standardisation and process excellence. Champion the use of technology and AI-driven solutions to improve billing accuracy and operational performance. What you'll need to succeed Significant experience in Billing, Accounts Receivable, Credit Control or Order-to-Cash functions. Experience working within multinational or professional services organisations. Proven success managing billing and collections across multiple entities and currencies. Demonstrated ability to improve collections performance, reduce overdue debt and support cash flow objectives. Strong NetSuite knowledge is highly desirable, alongside experience with ERP-driven process improvement initiatives. Interest in automation, systems enhancement and AI-enabled solutions. Personal Qualities Exceptionally organised with strong attention to detail. Analytical, commercially minded and confident, making decisions in a complex environment. Excellent stakeholder management and communication skills. Proactive, adaptable and passionate about continuous improvement. Comfortable working independently while collaborating with teams across multiple regions and time zones. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 14, 2026
Seasonal
Your new company We are partnering with a globally recognised business to appoint a Senior Billing Manager who will take ownership of the billing, collections and accounts receivable function across multiple international entities. This is a highly visible role that sits at the centre of the organisation's revenue cycle, ensuring invoices are raised accurately, collections are maximised, and cash flow remains healthy across the business. Operating within a complex global environment, you'll work closely with colleagues, clients and stakeholders across different regions, currencies and jurisdictions. You'll be the go-to expert for billing matters, helping to establish robust processes, improve operational efficiency and drive best practice across the order-to-cash cycle. Your new role Billing Transformation: Lead the continuous transformation of the global billing function, identifying and implementing opportunities to automate, simplify and standardise processes. Develop and execute a billing transformation roadmap aligned with the Group's growth strategy and digital finance objectives. Utilise NetSuite functionality, AI tools and workflow automation solutions to minimise manual processes, reduce billing errors and improve invoice cycle times. Drive the implementation of automated billing workflows, recurring billing models, approval workflows and electronic invoicing capabilities. Evaluate and implement emerging technologies, including AI-powered billing validation, exception management and predictive billing controls. Champion data-driven decision-making by developing billing performance dashboards, KPI reporting and operational analytics. Work collaboratively with Finance, Technology and Operations teams to improve systems integration and data flow across the order-to-cash process. Lead process re-engineering initiatives focused on scalability, efficiency and improved customer experience. Establish metrics to measure automation success, process adoption and operational performance improvements. Act as the business lead for billing-related system implementations, upgrades, workflow enhancements and digital transformation projects. Billing and Revenue: Lead the full billing life cycle across multiple global entities, ensuring invoices are accurate, compliant and issued within agreed timelines. Manage complex client billing arrangements covering multiple currencies and jurisdictions while maintaining strong controls and consistency across the business. Partner closely with commercial, project delivery and finance teams to ensure contractual milestones and revenue schedules are translated into accurate billing activity. Act as the primary escalation point for billing enquiries, resolving issues quickly to minimise payment delays and improve client experience. Ensure all invoicing activity adheres to internal policies and external compliance requirements. Credit & Collections: Drive collection activity across the business to reduce aged debt and improve working capital performance. Review ageing reports, prioritising collection strategies according to risk exposure and commercial impact. Manage payment discussions, dispute resolution and collection negotiations with customers. Identify collection risks and process bottlenecks early, working with stakeholders to implement solutions and reduce financial risk. Track and report on key metrics including DSO, overdue balances and collection performance. Cash Flow & Financial Control: Contribute to cash flow planning by delivering accurate collection forecasts and reporting. Provide leadership with meaningful insight into collection trends, expected receipts and potential risks. Support month-end accounts receivable activities and maintain accurate customer and billing records. Systems and Process Improvement: Serve as the internal expert for NetSuite and billing-related processes, helping to maximise system capabilities and efficiencies. Identify opportunities to automate manual tasks, improve workflows and strengthen financial controls. Lead transformation initiatives focused on billing optimisation, standardisation and process excellence. Champion the use of technology and AI-driven solutions to improve billing accuracy and operational performance. What you'll need to succeed Significant experience in Billing, Accounts Receivable, Credit Control or Order-to-Cash functions. Experience working within multinational or professional services organisations. Proven success managing billing and collections across multiple entities and currencies. Demonstrated ability to improve collections performance, reduce overdue debt and support cash flow objectives. Strong NetSuite knowledge is highly desirable, alongside experience with ERP-driven process improvement initiatives. Interest in automation, systems enhancement and AI-enabled solutions. Personal Qualities Exceptionally organised with strong attention to detail. Analytical, commercially minded and confident, making decisions in a complex environment. Excellent stakeholder management and communication skills. Proactive, adaptable and passionate about continuous improvement. Comfortable working independently while collaborating with teams across multiple regions and time zones. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dynamics 365 & Power Platform Developer 4-Month contract initially - Inside IR35 - up to 580 per day London based - remote working available Government sector Key Accountabilities Platform Development Develop, configure and enhance Dynamics 365 applications and associated Power Platform solutions. Deliver approved system enhancements, workflow automation and process improvements. Build and maintain Power Apps, Power Automate flows and Dataverse components. Support development of customer-facing digital capabilities including forms, portals and self-service functionality. Business-As-Usual Support Resolve development-related defects and technical issues. Support application maintenance and ongoing platform improvements. Assist with technical investigations and root cause analysis. Maintain technical documentation and release records. Project Delivery Deliver agreed technical work packages within approved projects. Collaborate with business stakeholders to translate requirements into deliverable solutions. Support testing activities across Development, SIT and UAT environments. Contribute to deployment planning and release readiness activities. Integration & Automation Support integrations between Dynamics 365, SharePoint, Microsoft 365 and other enterprise systems. Develop automation solutions that reduce manual effort and improve operational efficiency. Assist in implementing scalable and supportable solutions aligned to platform standards. Governance & Technical Standards Adhere to established development, security and deployment standards. Ensure all solution changes are documented and traceable. Participate in peer reviews and testing activities. Escalate design, security or platform concerns to the Dynamics 365 Architect and Product Owner. Role Boundaries To ensure clear accountability and avoid duplication of responsibilities: The Dynamics 365 Architect retains ownership of solution architecture, technical standards, environment strategy and deployment approvals. This role provides development and delivery capacity and does not hold design authority for the platform. All production deployments and significant solution changes will follow established governance and approval processes. Knowledge, Experience & Skills Essential Experience developing and configuring Microsoft Dynamics 365. Experience with Power Platform, including Power Apps and Power Automate. Strong understanding of Dataverse and Microsoft cloud technologies. Experience delivering solutions within Agile environments. Ability to interpret business requirements and translate them into technical solutions. Strong problem-solving and stakeholder engagement skills. Experience supporting enterprise CRM platforms within a complex organisational environment. Desirable Experience with Dynamics 365 Customer Service. Experience of SharePoint integration. Experience with Power Pages or customer portal technologies. Familiarity with Azure integrations and APIs. Knowledge of customer experience, property or asset management processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 13, 2026
Contractor
Dynamics 365 & Power Platform Developer 4-Month contract initially - Inside IR35 - up to 580 per day London based - remote working available Government sector Key Accountabilities Platform Development Develop, configure and enhance Dynamics 365 applications and associated Power Platform solutions. Deliver approved system enhancements, workflow automation and process improvements. Build and maintain Power Apps, Power Automate flows and Dataverse components. Support development of customer-facing digital capabilities including forms, portals and self-service functionality. Business-As-Usual Support Resolve development-related defects and technical issues. Support application maintenance and ongoing platform improvements. Assist with technical investigations and root cause analysis. Maintain technical documentation and release records. Project Delivery Deliver agreed technical work packages within approved projects. Collaborate with business stakeholders to translate requirements into deliverable solutions. Support testing activities across Development, SIT and UAT environments. Contribute to deployment planning and release readiness activities. Integration & Automation Support integrations between Dynamics 365, SharePoint, Microsoft 365 and other enterprise systems. Develop automation solutions that reduce manual effort and improve operational efficiency. Assist in implementing scalable and supportable solutions aligned to platform standards. Governance & Technical Standards Adhere to established development, security and deployment standards. Ensure all solution changes are documented and traceable. Participate in peer reviews and testing activities. Escalate design, security or platform concerns to the Dynamics 365 Architect and Product Owner. Role Boundaries To ensure clear accountability and avoid duplication of responsibilities: The Dynamics 365 Architect retains ownership of solution architecture, technical standards, environment strategy and deployment approvals. This role provides development and delivery capacity and does not hold design authority for the platform. All production deployments and significant solution changes will follow established governance and approval processes. Knowledge, Experience & Skills Essential Experience developing and configuring Microsoft Dynamics 365. Experience with Power Platform, including Power Apps and Power Automate. Strong understanding of Dataverse and Microsoft cloud technologies. Experience delivering solutions within Agile environments. Ability to interpret business requirements and translate them into technical solutions. Strong problem-solving and stakeholder engagement skills. Experience supporting enterprise CRM platforms within a complex organisational environment. Desirable Experience with Dynamics 365 Customer Service. Experience of SharePoint integration. Experience with Power Pages or customer portal technologies. Familiarity with Azure integrations and APIs. Knowledge of customer experience, property or asset management processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat
Aug 12, 2026
Full time
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat
Ecommerce AI Engineer Office Location: Paddington, London Working arrangement: Hybrid - three days per week on-site Salary Range: 45,000- 55,000 Contract Type: Permanent, full-time Working hours: 40 hours per week Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Aug 12, 2026
Full time
Ecommerce AI Engineer Office Location: Paddington, London Working arrangement: Hybrid - three days per week on-site Salary Range: 45,000- 55,000 Contract Type: Permanent, full-time Working hours: 40 hours per week Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Ecommerce AI Engineer Office location: Paddington, London Working arrangement: Hybrid Day rate: (Apply online only) Contract status: Outside IR35 Working hours: 8 hours per day Contract duration: 12 months Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Aug 12, 2026
Contractor
Ecommerce AI Engineer Office location: Paddington, London Working arrangement: Hybrid Day rate: (Apply online only) Contract status: Outside IR35 Working hours: 8 hours per day Contract duration: 12 months Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
AI, Automation & Application Development Lead Salary - 50,000 Type of role - 12-Month FTC Location - Baston 5 Days Onsite Are you passionate about using technology to solve real business problems? We're looking for an AI, Automation & Application Development Lead to drive digital transformation across our manufacturing operations. Working directly with the Head of Operations, you'll identify manual processes, design automation solutions and develop internal applications that improve efficiency, reduce costs and modernise the way the business operates. Responsibilities Analyse operational processes and identify automation opportunities Design and develop internal business applications Build workflow automation and AI-powered solutions Integrate business systems, databases and third-party platforms Develop dashboards and reporting solutions using Power BI Replace spreadsheet-based processes with scalable digital systems Work closely with operational teams to deliver practical technology improvements Lead digital transformation initiatives from concept through implementation Required Skills Experience developing business applications or internal software Strong coding skills (Python, C#, JavaScript or similar) SQL and database knowledge API integration experience Power BI and data reporting Process automation experience Excellent stakeholder engagement skills Ability to work independently and drive change Desirable Manufacturing or industrial experience Microsoft Power Platform ERP/CRM systems AI or machine learning solutions Digital transformation projects This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo . Co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 12, 2026
Full time
AI, Automation & Application Development Lead Salary - 50,000 Type of role - 12-Month FTC Location - Baston 5 Days Onsite Are you passionate about using technology to solve real business problems? We're looking for an AI, Automation & Application Development Lead to drive digital transformation across our manufacturing operations. Working directly with the Head of Operations, you'll identify manual processes, design automation solutions and develop internal applications that improve efficiency, reduce costs and modernise the way the business operates. Responsibilities Analyse operational processes and identify automation opportunities Design and develop internal business applications Build workflow automation and AI-powered solutions Integrate business systems, databases and third-party platforms Develop dashboards and reporting solutions using Power BI Replace spreadsheet-based processes with scalable digital systems Work closely with operational teams to deliver practical technology improvements Lead digital transformation initiatives from concept through implementation Required Skills Experience developing business applications or internal software Strong coding skills (Python, C#, JavaScript or similar) SQL and database knowledge API integration experience Power BI and data reporting Process automation experience Excellent stakeholder engagement skills Ability to work independently and drive change Desirable Manufacturing or industrial experience Microsoft Power Platform ERP/CRM systems AI or machine learning solutions Digital transformation projects This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo . Co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
BMC Helix Solution Architect 12 Months initial contract Paddington, London (Hybrid - 3 days per week onsite) Negotiable (Inside IR35) The Opportunity We are seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment, you'll help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace and automation solutions. Work closely with infrastructure, cloud, application and business teams to deliver scalable enterprise service management platforms. Drive automation and workflow optimisation to improve service delivery and operational efficiency. Define solution architecture, technical standards, governance and best practices. Support continual improvements across Incident, Problem, Change, Asset and Configuration Management processes in line with ITIL. Provide technical leadership for platform upgrades, migrations and integration projects. Monitor platform performance, troubleshoot complex technical issues and ensure platform stability. Produce architecture documentation, technical designs and operational procedures. Engage with stakeholders throughout the delivery lifecycle to support strategic transformation initiatives. Implement and support security best practices aligned with CIS Controls v8.1 . Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience implementing CIS Controls v8.1 . Strong understanding of ITIL and enterprise IT Service Management best practices. Experience integrating BMC Helix with cloud platforms, infrastructure and third-party enterprise systems. Knowledge of automation, orchestration and AI-driven service management. Experience working on large-scale enterprise transformation programmes. Strong troubleshooting and problem-solving skills. Experience with platform upgrades, migrations and performance optimisation. Ability to produce high-quality architecture documentation and technical designs. Excellent communication and stakeholder management skills. Desirable Skills Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1. BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace). Experience with Azure, AWS or hybrid cloud environments. Scripting and automation experience (Python, PowerShell, REST APIs or orchestration tools). Experience integrating BMC Helix with monitoring, security or DevOps platforms. Familiarity with Agile, DevOps and CI/CD delivery practices. Experience working within large, complex or highly regulated enterprise environments. If you're an experienced BMC Helix Solution Architect looking to join a high-profile enterprise transformation programme, this would be a great role for you. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 12, 2026
Contractor
BMC Helix Solution Architect 12 Months initial contract Paddington, London (Hybrid - 3 days per week onsite) Negotiable (Inside IR35) The Opportunity We are seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment, you'll help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace and automation solutions. Work closely with infrastructure, cloud, application and business teams to deliver scalable enterprise service management platforms. Drive automation and workflow optimisation to improve service delivery and operational efficiency. Define solution architecture, technical standards, governance and best practices. Support continual improvements across Incident, Problem, Change, Asset and Configuration Management processes in line with ITIL. Provide technical leadership for platform upgrades, migrations and integration projects. Monitor platform performance, troubleshoot complex technical issues and ensure platform stability. Produce architecture documentation, technical designs and operational procedures. Engage with stakeholders throughout the delivery lifecycle to support strategic transformation initiatives. Implement and support security best practices aligned with CIS Controls v8.1 . Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience implementing CIS Controls v8.1 . Strong understanding of ITIL and enterprise IT Service Management best practices. Experience integrating BMC Helix with cloud platforms, infrastructure and third-party enterprise systems. Knowledge of automation, orchestration and AI-driven service management. Experience working on large-scale enterprise transformation programmes. Strong troubleshooting and problem-solving skills. Experience with platform upgrades, migrations and performance optimisation. Ability to produce high-quality architecture documentation and technical designs. Excellent communication and stakeholder management skills. Desirable Skills Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1. BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace). Experience with Azure, AWS or hybrid cloud environments. Scripting and automation experience (Python, PowerShell, REST APIs or orchestration tools). Experience integrating BMC Helix with monitoring, security or DevOps platforms. Familiarity with Agile, DevOps and CI/CD delivery practices. Experience working within large, complex or highly regulated enterprise environments. If you're an experienced BMC Helix Solution Architect looking to join a high-profile enterprise transformation programme, this would be a great role for you. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Digital Transformation Manager required to join a growing UK organisation at an exciting stage of its digital transformation journey. This is a strategic role responsible for leading business-wide transformation initiatives, helping define the digital roadmap and driving the adoption of AI, automation and modern ways of working across the organisation. The Organisation This is a well-established UK organisation with an ambitious vision for the future. Having experienced significant growth in recent years, they've expanded both organically and through strategic acquisitions, creating a broader group of specialist businesses that enables them to offer clients a far more integrated service than ever before. As the organisation continues to scale, there's a real focus on ensuring its internal technology, systems and processes evolve alongside the business. Rather than allowing growth to create complexity, they're investing in digital transformation, AI and automation to simplify the way people work, improve collaboration and build a more connected organisation. Innovation is genuinely encouraged here. The business is actively exploring how emerging technologies can remove manual effort, streamline operations and create better experiences for employees across the organisation. From AI-enabled workflows through to enterprise-wide process improvements and smarter system integration, there's a genuine appetite to experiment with new ideas and continuously improve how the business operates. With ambitious growth plans still ahead, this is an opportunity to join at a pivotal time where the work you deliver won't just improve individual processes, it will help shape how the organisation operates as it enters its next phase of growth. The Role This role is within a dedicated Digital Transformation team which sits outside of IT, who work across the business to shape and deliver strategic transformation initiatives that improve how the organisation operates. You'll play a key role in turning the organisation's digital strategy into tangible programmes that simplify processes, improve collaboration and enable future growth. You'll lead multiple transformation initiatives from concept through to delivery, working with business leaders to identify opportunities, define future operating models and implement solutions that create measurable business value. While you'll remain hands-on, this is as much about providing direction, influencing stakeholders and driving adoption as it is delivering individual projects. A key programme will focus on rolling out Smartsheet as a strategic platform across the organisation, integrating it with AI capabilities and Microsoft Copilot while consolidating a number of disparate business systems into a more connected digital ecosystem. You'll help define the roadmap, prioritise opportunities and ensure solutions are delivered in a way that supports both immediate business needs and the organisation's longer-term growth strategy. You'll lead cross-functional project teams, work closely with senior stakeholders across multiple business units and manage relationships with external technology partners where required. Success will come from balancing strategic thinking with practical delivery, ensuring transformation programmes remain aligned to business priorities while maintaining momentum and stakeholder engagement. Working within a collaborative Digital Transformation team, you'll be encouraged to challenge existing ways of working, champion innovation and help embed a culture of continuous improvement across the organisation. With the business continuing to grow rapidly, this is an opportunity to influence how digital transformation evolves over the coming years while creating a platform for future progression. What They're Looking For Experience leading end-to-end digital transformation programmes across multiple business functions Experience defining digital roadmaps and translating business strategy into deliverable transformation initiatives Strong programme or project leadership experience, delivering complex digital change from discovery through to adoption Experience leading cross-functional teams and influencing senior stakeholders without direct authority Experience improving business processes through technology, automation and emerging technologies such as AI Commercial awareness with experience managing project budgets, vendors or third-party technology partners Experience implementing or integrating enterprise platforms and helping organisations move towards more connected digital ecosystems A genuine interest in innovation, continuous improvement and finding new ways to improve how organisations operate The Offer You'll receive a salary of 60,000 - 70,000 plus car allowance and the flexibility to work predominantly from home. Ideally, you'll be based in the North of England with easy access to Leeds or Manchester, however the role is open to candidates across the UK who are comfortable travelling regularly to offices in the North of England, Scotland, Bristol and London. This is an exciting opportunity to join a growing organisation where you'll play a key role in shaping the future of digital transformation, driving innovation and helping the business build the foundations needed for continued growth. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Aug 11, 2026
Full time
Senior Digital Transformation Manager required to join a growing UK organisation at an exciting stage of its digital transformation journey. This is a strategic role responsible for leading business-wide transformation initiatives, helping define the digital roadmap and driving the adoption of AI, automation and modern ways of working across the organisation. The Organisation This is a well-established UK organisation with an ambitious vision for the future. Having experienced significant growth in recent years, they've expanded both organically and through strategic acquisitions, creating a broader group of specialist businesses that enables them to offer clients a far more integrated service than ever before. As the organisation continues to scale, there's a real focus on ensuring its internal technology, systems and processes evolve alongside the business. Rather than allowing growth to create complexity, they're investing in digital transformation, AI and automation to simplify the way people work, improve collaboration and build a more connected organisation. Innovation is genuinely encouraged here. The business is actively exploring how emerging technologies can remove manual effort, streamline operations and create better experiences for employees across the organisation. From AI-enabled workflows through to enterprise-wide process improvements and smarter system integration, there's a genuine appetite to experiment with new ideas and continuously improve how the business operates. With ambitious growth plans still ahead, this is an opportunity to join at a pivotal time where the work you deliver won't just improve individual processes, it will help shape how the organisation operates as it enters its next phase of growth. The Role This role is within a dedicated Digital Transformation team which sits outside of IT, who work across the business to shape and deliver strategic transformation initiatives that improve how the organisation operates. You'll play a key role in turning the organisation's digital strategy into tangible programmes that simplify processes, improve collaboration and enable future growth. You'll lead multiple transformation initiatives from concept through to delivery, working with business leaders to identify opportunities, define future operating models and implement solutions that create measurable business value. While you'll remain hands-on, this is as much about providing direction, influencing stakeholders and driving adoption as it is delivering individual projects. A key programme will focus on rolling out Smartsheet as a strategic platform across the organisation, integrating it with AI capabilities and Microsoft Copilot while consolidating a number of disparate business systems into a more connected digital ecosystem. You'll help define the roadmap, prioritise opportunities and ensure solutions are delivered in a way that supports both immediate business needs and the organisation's longer-term growth strategy. You'll lead cross-functional project teams, work closely with senior stakeholders across multiple business units and manage relationships with external technology partners where required. Success will come from balancing strategic thinking with practical delivery, ensuring transformation programmes remain aligned to business priorities while maintaining momentum and stakeholder engagement. Working within a collaborative Digital Transformation team, you'll be encouraged to challenge existing ways of working, champion innovation and help embed a culture of continuous improvement across the organisation. With the business continuing to grow rapidly, this is an opportunity to influence how digital transformation evolves over the coming years while creating a platform for future progression. What They're Looking For Experience leading end-to-end digital transformation programmes across multiple business functions Experience defining digital roadmaps and translating business strategy into deliverable transformation initiatives Strong programme or project leadership experience, delivering complex digital change from discovery through to adoption Experience leading cross-functional teams and influencing senior stakeholders without direct authority Experience improving business processes through technology, automation and emerging technologies such as AI Commercial awareness with experience managing project budgets, vendors or third-party technology partners Experience implementing or integrating enterprise platforms and helping organisations move towards more connected digital ecosystems A genuine interest in innovation, continuous improvement and finding new ways to improve how organisations operate The Offer You'll receive a salary of 60,000 - 70,000 plus car allowance and the flexibility to work predominantly from home. Ideally, you'll be based in the North of England with easy access to Leeds or Manchester, however the role is open to candidates across the UK who are comfortable travelling regularly to offices in the North of England, Scotland, Bristol and London. This is an exciting opportunity to join a growing organisation where you'll play a key role in shaping the future of digital transformation, driving innovation and helping the business build the foundations needed for continued growth. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
IT & Systems Manager Salary: 50,000 + Bonus + Benefits Location: Driffield, East Yorkshire Hours: Monday to Friday, 37.5 hours per week, Hybrid Are you an experienced IT & Systems professional looking for an opportunity to own and shape technology within a growing international business? We're recruiting for an IT & Systems Manager to join a fast-growing company based in Driffield. Reporting directly to the CEO, you'll take ownership of the company's technology landscape, leading business systems, ERP optimisation, digital transformation and continuous improvement initiatives that will support ambitious growth plans over the coming years. This is a unique opportunity for someone who enjoys combining technology with commercial thinking, working closely with senior leadership to improve business processes, drive automation and ensure technology becomes a key enabler of business success. The Role As IT & Systems Manager, you'll become the internal owner of the company's technology estate, working across business systems, applications and third-party suppliers while driving improvements across the organisation. Your responsibilities will include: Owning and developing core business systems including Odoo ERP, Shopify, Microsoft 365, Qlik, Netstock, Pimberly and eDesk Leading ERP optimisation, systems integrations and automation projects Identifying opportunities to improve business processes through technology Supporting users through training, documentation and best practice Managing relationships with external IT providers and software vendors Coordinating Microsoft 365 administration and user management Supporting cyber security, disaster recovery and business continuity initiatives Managing software licensing and hardware procurement Driving digital transformation and continuous improvement projects Improving reporting, data quality and business intelligence Evaluating AI tools and automation opportunities that deliver genuine business value Helping shape the company's long-term technology roadmap What We're Looking For We're looking for someone who enjoys understanding how businesses operate and using technology to improve efficiency, productivity and performance. You'll likely have experience in one of the following roles: IT Manager Business Systems Manager Applications Manager Systems Manager ERP Manager Business Systems Analyst (Senior) Essential Previous experience managing business systems or IT within a commercial environment Strong experience supporting ERP or integrated business systems Experience delivering technology improvement or implementation projects Microsoft 365 administration experience Experience managing third-party technology suppliers Excellent stakeholder management and communication skills Strong analytical and problem-solving ability Commercial mindset with a passion for continuous improvement Desirable Odoo ERP Shopify Qlik Netstock Pimberly API integrations AI and automation technologies Cyber security and IT governance Distribution, wholesale, manufacturing or e-commerce experience Why Join? This is a genuine opportunity to influence the future direction of technology within a rapidly expanding international business. You'll join at an exciting stage of the company's growth, taking ownership of systems that are central to future success while working directly with the CEO and senior leadership team. Over the coming years you'll play a key role in: Expanding ERP capability Driving automation across the business Enhancing reporting and business intelligence Improving business processes Supporting future acquisitions and integrations Developing AI capabilities where they add commercial value There is genuine scope for this role to develop into a broader technology leadership position as the business continues to grow. Salary & Benefits 50,000 salary Annual performance bonus Hybrid working Private medical cover 25 days annual leave plus Bank Holidays Company pension Ongoing professional development Opportunity to shape technology strategy within a growing international business If you're looking for a role where you can combine technical expertise with commercial impact and play a key part in a company's growth journey, we'd love to hear from you.
Aug 11, 2026
Full time
IT & Systems Manager Salary: 50,000 + Bonus + Benefits Location: Driffield, East Yorkshire Hours: Monday to Friday, 37.5 hours per week, Hybrid Are you an experienced IT & Systems professional looking for an opportunity to own and shape technology within a growing international business? We're recruiting for an IT & Systems Manager to join a fast-growing company based in Driffield. Reporting directly to the CEO, you'll take ownership of the company's technology landscape, leading business systems, ERP optimisation, digital transformation and continuous improvement initiatives that will support ambitious growth plans over the coming years. This is a unique opportunity for someone who enjoys combining technology with commercial thinking, working closely with senior leadership to improve business processes, drive automation and ensure technology becomes a key enabler of business success. The Role As IT & Systems Manager, you'll become the internal owner of the company's technology estate, working across business systems, applications and third-party suppliers while driving improvements across the organisation. Your responsibilities will include: Owning and developing core business systems including Odoo ERP, Shopify, Microsoft 365, Qlik, Netstock, Pimberly and eDesk Leading ERP optimisation, systems integrations and automation projects Identifying opportunities to improve business processes through technology Supporting users through training, documentation and best practice Managing relationships with external IT providers and software vendors Coordinating Microsoft 365 administration and user management Supporting cyber security, disaster recovery and business continuity initiatives Managing software licensing and hardware procurement Driving digital transformation and continuous improvement projects Improving reporting, data quality and business intelligence Evaluating AI tools and automation opportunities that deliver genuine business value Helping shape the company's long-term technology roadmap What We're Looking For We're looking for someone who enjoys understanding how businesses operate and using technology to improve efficiency, productivity and performance. You'll likely have experience in one of the following roles: IT Manager Business Systems Manager Applications Manager Systems Manager ERP Manager Business Systems Analyst (Senior) Essential Previous experience managing business systems or IT within a commercial environment Strong experience supporting ERP or integrated business systems Experience delivering technology improvement or implementation projects Microsoft 365 administration experience Experience managing third-party technology suppliers Excellent stakeholder management and communication skills Strong analytical and problem-solving ability Commercial mindset with a passion for continuous improvement Desirable Odoo ERP Shopify Qlik Netstock Pimberly API integrations AI and automation technologies Cyber security and IT governance Distribution, wholesale, manufacturing or e-commerce experience Why Join? This is a genuine opportunity to influence the future direction of technology within a rapidly expanding international business. You'll join at an exciting stage of the company's growth, taking ownership of systems that are central to future success while working directly with the CEO and senior leadership team. Over the coming years you'll play a key role in: Expanding ERP capability Driving automation across the business Enhancing reporting and business intelligence Improving business processes Supporting future acquisitions and integrations Developing AI capabilities where they add commercial value There is genuine scope for this role to develop into a broader technology leadership position as the business continues to grow. Salary & Benefits 50,000 salary Annual performance bonus Hybrid working Private medical cover 25 days annual leave plus Bank Holidays Company pension Ongoing professional development Opportunity to shape technology strategy within a growing international business If you're looking for a role where you can combine technical expertise with commercial impact and play a key part in a company's growth journey, we'd love to hear from you.
Practice Group / Department: Innovation and Legal Transformation Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service. With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Senior Manager - Innovation and AI will lead the firm's internally facing innovation technology strategy and shape the future direction of legal technology for the IDT team. This is a senior, strategically focused and technically fluent role that builds the technology roadmap, translates emerging technology into practical outcomes, and strengthens the firm's position as a leader in the use of advanced technology, including generative AI and agentic AI approaches. The role combines strategic horizon scanning, thought leadership, cross functional collaboration, and hands on oversight of solution design. It includes line management and responsibility for guiding small development teams or cross functional project groups as required. Experience working in professional services is essential, and experience in the legal sector is strongly preferred. Key Responsibilities Advisory Advise senior stakeholders on innovation technology strategy, governance, and safe adoption of emerging technology. Shape, prepare, and present business cases for investment in future technology aligned to practice needs, client expectations, and the firm's long term digital direction. Represent the IDT team in high level steering groups, working groups, and senior leadership forums. Innovation Strategy and Horizon Scanning Lead structured horizon scanning across AI, automation, workflow design, data platforms, and emerging categories such as agentic AI, orchestration frameworks and intelligent productivity tools. Assess the implications of developments in the technology landscape for a global law firm, including risks, opportunities, and competitive positioning. Develop and maintain the innovation technology innovation roadmap, ensuring clear priorities, dependencies, metrics and measurable outcomes. Translate emerging technology into practical, actionable future workflows that support lawyers and enhance service delivery. Research and Development Guide the research, evaluation and selection of new and emerging tools, platforms and vendors. Oversee or support the creation of proofs of concept, prototypes and minimum viable products, working with internal developers, vendors or external partners. Provide technical fluency to evaluate solution architecture, integration needs, data considerations and security implications. Maintain strong awareness of industry developments, academic research and market analysis to ensure the firm's innovation strategy remains current and credible. Internal and Market Collaboration Work closely with IT, Knowledge, Digital Solutions, Cyber Security, Risk and other business services teams to ensure alignment between innovation strategy and wider firmwide technology plans. Maintain relationships with the external ecosystem, including start ups, scale ups, academics and peer organisations, to benchmark trends and identify partnership opportunities. Support the creation of thought leadership materials including horizon scanning reports, internal updates and presentations. Engage with paralegals, LPM and IDT teams to coordinate innovation delivery activity across the broader innovation function. Technology Implementation and Innovation Delivery Lead structured evaluations of potential new tools and ensure evidence based recommendations. Oversee testing, configuration, onboarding and roll out of new capabilities from existing suppliers. Guide the integration of emerging AI and automation features into the firm's existing technology stack. Provide oversight of performance analysis, usage reporting and value tracking. Support transition of tools to business as usual teams where appropriate. Adoption and Education Design and deliver education programmes, knowledge sharing and communities of practice to help lawyers and business services colleagues understand emerging technologies. Promote safe, responsible and effective adoption of AI and new tools across the firm. Contribute to change management approaches that encourage confidence, safe experimentation and continuous improvement. Provide light client facing support as required, including occasional participation in innovation briefings or capability demonstrations. Key Skills and Experience Essential Minimum 7 years of experience in innovation, emerging technology, digital transformation or legal tech innovation roles. Experience working in a professional services environment. Strong understanding of the legal sector or demonstrable ability to adapt to it quickly. Proven ability to lead technology strategy, roadmap development and structured horizon scanning. Strong technical fluency, able to understand architecture, evaluate technical approaches and guide developers or vendor teams. Experience delivering prototypes, proofs of concept or minimum viable products. Experience leading small teams and managing cross functional project groups. Excellent communication skills, able to translate complex technology into clear and practical insights for senior stakeholders. Desirable Experience with agentic AI concepts, orchestration frameworks or AI automation tools.Familiarity with workflow design, data engineering concepts or integration patterns.Prior experience building or
Aug 10, 2026
Full time
Practice Group / Department: Innovation and Legal Transformation Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service. With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Senior Manager - Innovation and AI will lead the firm's internally facing innovation technology strategy and shape the future direction of legal technology for the IDT team. This is a senior, strategically focused and technically fluent role that builds the technology roadmap, translates emerging technology into practical outcomes, and strengthens the firm's position as a leader in the use of advanced technology, including generative AI and agentic AI approaches. The role combines strategic horizon scanning, thought leadership, cross functional collaboration, and hands on oversight of solution design. It includes line management and responsibility for guiding small development teams or cross functional project groups as required. Experience working in professional services is essential, and experience in the legal sector is strongly preferred. Key Responsibilities Advisory Advise senior stakeholders on innovation technology strategy, governance, and safe adoption of emerging technology. Shape, prepare, and present business cases for investment in future technology aligned to practice needs, client expectations, and the firm's long term digital direction. Represent the IDT team in high level steering groups, working groups, and senior leadership forums. Innovation Strategy and Horizon Scanning Lead structured horizon scanning across AI, automation, workflow design, data platforms, and emerging categories such as agentic AI, orchestration frameworks and intelligent productivity tools. Assess the implications of developments in the technology landscape for a global law firm, including risks, opportunities, and competitive positioning. Develop and maintain the innovation technology innovation roadmap, ensuring clear priorities, dependencies, metrics and measurable outcomes. Translate emerging technology into practical, actionable future workflows that support lawyers and enhance service delivery. Research and Development Guide the research, evaluation and selection of new and emerging tools, platforms and vendors. Oversee or support the creation of proofs of concept, prototypes and minimum viable products, working with internal developers, vendors or external partners. Provide technical fluency to evaluate solution architecture, integration needs, data considerations and security implications. Maintain strong awareness of industry developments, academic research and market analysis to ensure the firm's innovation strategy remains current and credible. Internal and Market Collaboration Work closely with IT, Knowledge, Digital Solutions, Cyber Security, Risk and other business services teams to ensure alignment between innovation strategy and wider firmwide technology plans. Maintain relationships with the external ecosystem, including start ups, scale ups, academics and peer organisations, to benchmark trends and identify partnership opportunities. Support the creation of thought leadership materials including horizon scanning reports, internal updates and presentations. Engage with paralegals, LPM and IDT teams to coordinate innovation delivery activity across the broader innovation function. Technology Implementation and Innovation Delivery Lead structured evaluations of potential new tools and ensure evidence based recommendations. Oversee testing, configuration, onboarding and roll out of new capabilities from existing suppliers. Guide the integration of emerging AI and automation features into the firm's existing technology stack. Provide oversight of performance analysis, usage reporting and value tracking. Support transition of tools to business as usual teams where appropriate. Adoption and Education Design and deliver education programmes, knowledge sharing and communities of practice to help lawyers and business services colleagues understand emerging technologies. Promote safe, responsible and effective adoption of AI and new tools across the firm. Contribute to change management approaches that encourage confidence, safe experimentation and continuous improvement. Provide light client facing support as required, including occasional participation in innovation briefings or capability demonstrations. Key Skills and Experience Essential Minimum 7 years of experience in innovation, emerging technology, digital transformation or legal tech innovation roles. Experience working in a professional services environment. Strong understanding of the legal sector or demonstrable ability to adapt to it quickly. Proven ability to lead technology strategy, roadmap development and structured horizon scanning. Strong technical fluency, able to understand architecture, evaluate technical approaches and guide developers or vendor teams. Experience delivering prototypes, proofs of concept or minimum viable products. Experience leading small teams and managing cross functional project groups. Excellent communication skills, able to translate complex technology into clear and practical insights for senior stakeholders. Desirable Experience with agentic AI concepts, orchestration frameworks or AI automation tools.Familiarity with workflow design, data engineering concepts or integration patterns.Prior experience building or
Technical Delivery Manager (Contract) Duration: Up until 31 March 2026 (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile This role supports the rollout of a strategic Digital Workflow Platform based on Camunda 8, aimed at modernising process orchestration and automation across EMEA. The platform will enable standardised BPMN-driven workflows, improved operational efficiency, and reduced reliance on legacy workflow technologies. The role is embedded within EMEA IT and works closely with the BPMN CoE, platform engineering teams, and business delivery stakeholders. It combines platform implementation support with hands-on project management of early adoption use cases, alongside helping to manage and prioritise a growing demand pipeline. Key Responsibilities: Manage end-to-end delivery of assigned workflow automation projects using Camunda 8, covering planning, execution, and transition to BAU Support the implementation and rollout of the Camunda 8 platform, coordinating activities across engineering, architecture, and infrastructure teams Work with business stakeholders and the BPMN CoE to define, scope, and mobilise new workflow use cases Support demand pipeline management, including intake, triage, sizing, prioritisation, and tracking of workflow initiatives Establish and maintain project governance including plans, RAID logs, dependencies, financial tracking, and reporting Coordinate cross-functional teams including developers, business analysts, architects, and external vendors Ensure alignment to BPMN standards, platform governance, and architectural principles defined by the CoE Provide clear and structured reporting to stakeholders on delivery progress, risks, and key decisions Manage project dependencies across platform build and use case delivery to ensure alignment and sequencing Support vendor engagement and delivery where external partners are involved in platform or use case development Drive consistency in delivery approach, templates, and governance aligned to broader IT standards Facilitate workshops and working sessions to support backlog refinement, requirements clarification, and delivery alignment Skills & Experience: Proven experience as a Project Manager delivering IT initiatives, ideally in workflow, automation, or integration domains Experience delivering projects involving modern application platforms, microservices, or cloud-native technologies Strong understanding of project management disciplines including planning, risk/issue management, governance, and reporting Experience working in Agile, hybrid, or iterative delivery models Familiarity with BPMN concepts and workflow/process automation platforms (e.g. Camunda, Pega, Appian, or similar) Ability to manage multiple concurrent workstreams with competing priorities Experience working across business and IT stakeholders in a structured delivery environment Strong coordination and stakeholder management skills within matrix organisations Ability to translate technical concepts into clear, concise communications for non-technical stakeholders Experience supporting demand management or intake processes in a structured delivery or CoE model Exposure to financial services or other regulated environments is advantageous Experience working with third-party vendors or system integrators preferred Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 08, 2026
Contractor
Technical Delivery Manager (Contract) Duration: Up until 31 March 2026 (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile This role supports the rollout of a strategic Digital Workflow Platform based on Camunda 8, aimed at modernising process orchestration and automation across EMEA. The platform will enable standardised BPMN-driven workflows, improved operational efficiency, and reduced reliance on legacy workflow technologies. The role is embedded within EMEA IT and works closely with the BPMN CoE, platform engineering teams, and business delivery stakeholders. It combines platform implementation support with hands-on project management of early adoption use cases, alongside helping to manage and prioritise a growing demand pipeline. Key Responsibilities: Manage end-to-end delivery of assigned workflow automation projects using Camunda 8, covering planning, execution, and transition to BAU Support the implementation and rollout of the Camunda 8 platform, coordinating activities across engineering, architecture, and infrastructure teams Work with business stakeholders and the BPMN CoE to define, scope, and mobilise new workflow use cases Support demand pipeline management, including intake, triage, sizing, prioritisation, and tracking of workflow initiatives Establish and maintain project governance including plans, RAID logs, dependencies, financial tracking, and reporting Coordinate cross-functional teams including developers, business analysts, architects, and external vendors Ensure alignment to BPMN standards, platform governance, and architectural principles defined by the CoE Provide clear and structured reporting to stakeholders on delivery progress, risks, and key decisions Manage project dependencies across platform build and use case delivery to ensure alignment and sequencing Support vendor engagement and delivery where external partners are involved in platform or use case development Drive consistency in delivery approach, templates, and governance aligned to broader IT standards Facilitate workshops and working sessions to support backlog refinement, requirements clarification, and delivery alignment Skills & Experience: Proven experience as a Project Manager delivering IT initiatives, ideally in workflow, automation, or integration domains Experience delivering projects involving modern application platforms, microservices, or cloud-native technologies Strong understanding of project management disciplines including planning, risk/issue management, governance, and reporting Experience working in Agile, hybrid, or iterative delivery models Familiarity with BPMN concepts and workflow/process automation platforms (e.g. Camunda, Pega, Appian, or similar) Ability to manage multiple concurrent workstreams with competing priorities Experience working across business and IT stakeholders in a structured delivery environment Strong coordination and stakeholder management skills within matrix organisations Ability to translate technical concepts into clear, concise communications for non-technical stakeholders Experience supporting demand management or intake processes in a structured delivery or CoE model Exposure to financial services or other regulated environments is advantageous Experience working with third-party vendors or system integrators preferred Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Marketing Account /Project Manager - Marketing Agency Salary upto 55k based in exp Hybrid working - 2 days per week in the office Flexible around core hours (10am - 4pm) Travel Requirements: Occasional travel to client locations Based in Woking, Surrey Our client, a B2B Digital Marketing agency are looking for a Marketing Account / Project Manager to join their team. We are looking for an ambitious, versatile Senior Marketing Account Manager with a passion for delivering great B2B marketing and developing exceptional client relationships. This role would suit an agency Account Manager looking to step up their career, to drive the strategic direction and commercial success of a portfolio of innovative clients in technology, consulting and professional services. You must have strong B2B marketing knowledge, a desire to succeed and the curiosity to discover and learn. Understanding how the key marketing channels fit together is a must - to build successful marketing plans and deliver on clients' objectives. Key duties will include: Account Management: Client marketing plans and strategies Commercials Core Competencies: A professional account manager A passionate and talented marketer, who is constantly improving their digital skills and knowledge, and staying on top of the latest trends Experience and understanding of core marketing channels (digital, automation, paid, SEO, social media) A passion to deliver excellence, brilliance and quality for clients that delivers results Essential: Minimum of 3 years of agency Account Management (role) experience Minimum of 3 years of B2B marketing experience - specifically in the areas of: Understanding of the core marketing channels and technologies Experience of creating and delivering successful marketing and campaign plans Desired: Experience with marketing automation tools (e.g. Hubspot, Pardot) Exposure to broader MarTech (CRM integration, analytics platforms etc.) Understanding of the B2B technology sector Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 08, 2026
Full time
Marketing Account /Project Manager - Marketing Agency Salary upto 55k based in exp Hybrid working - 2 days per week in the office Flexible around core hours (10am - 4pm) Travel Requirements: Occasional travel to client locations Based in Woking, Surrey Our client, a B2B Digital Marketing agency are looking for a Marketing Account / Project Manager to join their team. We are looking for an ambitious, versatile Senior Marketing Account Manager with a passion for delivering great B2B marketing and developing exceptional client relationships. This role would suit an agency Account Manager looking to step up their career, to drive the strategic direction and commercial success of a portfolio of innovative clients in technology, consulting and professional services. You must have strong B2B marketing knowledge, a desire to succeed and the curiosity to discover and learn. Understanding how the key marketing channels fit together is a must - to build successful marketing plans and deliver on clients' objectives. Key duties will include: Account Management: Client marketing plans and strategies Commercials Core Competencies: A professional account manager A passionate and talented marketer, who is constantly improving their digital skills and knowledge, and staying on top of the latest trends Experience and understanding of core marketing channels (digital, automation, paid, SEO, social media) A passion to deliver excellence, brilliance and quality for clients that delivers results Essential: Minimum of 3 years of agency Account Management (role) experience Minimum of 3 years of B2B marketing experience - specifically in the areas of: Understanding of the core marketing channels and technologies Experience of creating and delivering successful marketing and campaign plans Desired: Experience with marketing automation tools (e.g. Hubspot, Pardot) Exposure to broader MarTech (CRM integration, analytics platforms etc.) Understanding of the B2B technology sector Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
About the Opportunity We're partnering with a well-established, multi-site UK organisation that is investing heavily in its Business Systems function. As part of its continued growth and digital transformation, the business is looking to appoint an experienced Business Systems Application Development & Support Manager to lead the support, development and continuous improvement of its ERP platform and associated business applications. This is a fantastic opportunity for an experienced Business Systems professional who combines strong technical knowledge with people leadership and stakeholder management. You'll play a key role in ensuring business-critical systems remain reliable, secure and fit for purpose while driving continuous improvement across the organisation. The Role Reporting into the Head of Business Systems, you'll lead an established Application Development & Support team, working closely with operational departments, senior stakeholders and third-party suppliers to deliver enhancements, optimise business processes and support ongoing digital transformation initiatives. You'll oversee ERP support and development activities, manage application integrations, contribute to business change projects and help shape the future direction of the organisation's business systems landscape. Key Responsibilities Lead, mentor and develop the Application Development & Support team. Manage workloads, priorities and resource planning across the team. Oversee the support, configuration and continuous improvement of the ERP platform and associated business applications. Manage application enhancements from requirements gathering through to testing, deployment and post-implementation support. Work closely with business stakeholders to understand requirements and deliver effective technical solutions. Support ERP upgrades, deployments, integrations and data migration activities. Configure ERP modules, workflows, dashboards and business rules. Maintain system integrity, security, permissions and master data. Produce functional specifications and technical documentation. Monitor system performance and produce management reporting. Identify opportunities to improve business processes, automation and operational efficiency. Manage relationships with software vendors, implementation partners and third-party suppliers. Ensure compliance with GDPR, governance and security standards. Evaluate emerging technologies, including AI-enabled solutions, to support future business improvements. About You You'll have previous experience leading Business Systems or ERP application support teams within a complex business environment and be comfortable balancing operational support with project delivery and continuous improvement. You'll ideally have experience with: Supporting and developing ERP or enterprise business systems. Leading and developing technical application support or development teams. SQL and relational databases. APIs, integrations and data exchange technologies. Power BI, SQL Reporting or other reporting solutions. Business process analysis and systems improvement. Managing third-party software vendors and implementation partners. Working across finance, purchasing, stock, logistics and operational business functions. Agile or modern project delivery methodologies. Experience within wholesale, distribution, manufacturing or other multi-site environments would be highly advantageous. What's in it for You? Join a business committed to investing in technology and digital transformation. Lead a skilled and collaborative Business Systems team. Play a key role in shaping the future of enterprise applications. Work on ERP enhancements, integrations and strategic business projects. Hybrid working with flexibility around project requirements. Excellent opportunity to make a real impact across a growing organisation. If you're an experienced Business Systems or ERP Manager looking for your next challenge, we'd love to hear from you.
Aug 08, 2026
Full time
About the Opportunity We're partnering with a well-established, multi-site UK organisation that is investing heavily in its Business Systems function. As part of its continued growth and digital transformation, the business is looking to appoint an experienced Business Systems Application Development & Support Manager to lead the support, development and continuous improvement of its ERP platform and associated business applications. This is a fantastic opportunity for an experienced Business Systems professional who combines strong technical knowledge with people leadership and stakeholder management. You'll play a key role in ensuring business-critical systems remain reliable, secure and fit for purpose while driving continuous improvement across the organisation. The Role Reporting into the Head of Business Systems, you'll lead an established Application Development & Support team, working closely with operational departments, senior stakeholders and third-party suppliers to deliver enhancements, optimise business processes and support ongoing digital transformation initiatives. You'll oversee ERP support and development activities, manage application integrations, contribute to business change projects and help shape the future direction of the organisation's business systems landscape. Key Responsibilities Lead, mentor and develop the Application Development & Support team. Manage workloads, priorities and resource planning across the team. Oversee the support, configuration and continuous improvement of the ERP platform and associated business applications. Manage application enhancements from requirements gathering through to testing, deployment and post-implementation support. Work closely with business stakeholders to understand requirements and deliver effective technical solutions. Support ERP upgrades, deployments, integrations and data migration activities. Configure ERP modules, workflows, dashboards and business rules. Maintain system integrity, security, permissions and master data. Produce functional specifications and technical documentation. Monitor system performance and produce management reporting. Identify opportunities to improve business processes, automation and operational efficiency. Manage relationships with software vendors, implementation partners and third-party suppliers. Ensure compliance with GDPR, governance and security standards. Evaluate emerging technologies, including AI-enabled solutions, to support future business improvements. About You You'll have previous experience leading Business Systems or ERP application support teams within a complex business environment and be comfortable balancing operational support with project delivery and continuous improvement. You'll ideally have experience with: Supporting and developing ERP or enterprise business systems. Leading and developing technical application support or development teams. SQL and relational databases. APIs, integrations and data exchange technologies. Power BI, SQL Reporting or other reporting solutions. Business process analysis and systems improvement. Managing third-party software vendors and implementation partners. Working across finance, purchasing, stock, logistics and operational business functions. Agile or modern project delivery methodologies. Experience within wholesale, distribution, manufacturing or other multi-site environments would be highly advantageous. What's in it for You? Join a business committed to investing in technology and digital transformation. Lead a skilled and collaborative Business Systems team. Play a key role in shaping the future of enterprise applications. Work on ERP enhancements, integrations and strategic business projects. Hybrid working with flexibility around project requirements. Excellent opportunity to make a real impact across a growing organisation. If you're an experienced Business Systems or ERP Manager looking for your next challenge, we'd love to hear from you.
