Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global Ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands, such as Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets-rely on Pattern's global Ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces . The Creative Director leads the development and execution of world-class, data-driven creative strategies for Pattern's brands and partners, balancing creative excellence with a high degree of business, marketing, and technical skill. This role demands a unique combination of visionary artistry and content strategy, overseeing both visual asset creation and written content to optimize conversion in a rapidly evolving e-commerce landscape. Candidates are expected to interface directly with brands, and serve as creative and strategic partners, guiding and approving final design, while also ensuring copy is optimized for SEO and delivers measurable results. You will own projects from start to finish, mentor junior talent, collaborate with cross-functional teams, and continually refine creative output to reflect industry trends and evolving client needs. What is a day in the life of a Creative Director? Lead creative strategy for visual and written content across multiple platforms, maintaining high levels of technical, business, and marketing acumen. Approve and oversee final design and content, ensuring quality, accuracy, and consistency for all deliverables. Edit product listings, imagery, and copy to ensure they meet best SEO practices, utilizing Amazon Seller Central and keyword research tools. Generate and develop new ideas for marketing products and services, creating concepts that respond to the latest trends in e-commerce. Manage and maintain content calendars and project schedules, ensuring timely, regular production of deliverables throughout the year. Present creative work and data-driven recommendations to clients, confidently pitching concepts and solutions. Develop comprehensive creative briefs and presentation materials for internal teams and client stakeholders. Direct and mentor a multidisciplinary creative team, providing constructive feedback and fostering skill development. Collaborate with the SEO, Brand Management, and other teams, working with both in-house and remote talent. Efficiently manage large-scale production projects, sometimes involving hundreds of deliverables, while balancing trade-offs and mitigating risks. Exhibit obsession for client goals, working backward from their needs to deliver strategic results. What will I need to thrive in this role? Diverse portfolio that demonstrates creative, strategic, and technical excellence. Extensive experience in design, content production, or creative leadership, with at least 4 years in a senior role. Experience working in an Ecommerce and/or Marketplace environment Advanced skills in typography, visual design, and content editing. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Suite, Microsoft Office, and familiar with SEO optimization and style guides (Chicago, APA, etc.). Excellent written, verbal, presentation, and interpersonal communication skills. Outstanding attention to detail, organization, and quality. Demonstrated ability to manage multiple large-scale, fast-paced projects. Strong analytical skills, curiosity, and a problem-solving mindset. Styling experience and/or background in creative strategy or conversion optimization for e-commerce is a plus. Bachelor's degree (2:1 or above) What does high performance look like? You proactively search for ways to solve problems for brands and internal teams. You follow through with all assignments in a timely manner You give 100% to all tasks and projects you are given You actively comment and participate in group collaborations You embrace autonomy, take full ownership of your projects, and follow through to completion You work well within the bounds of client's style guides You have a passion for design and creative problem solving You provide our brand partners with a world-class client experience What does success look like in the first 30, 60, 90 days? 30 Days - You are familiar with your brand partners' needs, you have established great relationships with your team members and a comfortable workflow. 60 Days - You have coordinated your team's efforts and pitched ideas to brand partners. 90 Days - You hold regular sessions with each of your team members for mentorship and development, you have received and implemented feedback from your brand partners, you have contributed to revenue growth via optimized creative assets. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A focus interview with the hiring manager A technical interview with the hiring team Top grading with HR & reference collection Offer Sounds great! What's the company culture? Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would be partner obsessed at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the Ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday Competitive salary RSU's (Restricted Stock Units) Hybrid working (3 days a week in the office) Health Shield Cover Free breakfast and snacks in the office Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials
Feb 06, 2026
Full time
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global Ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands, such as Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets-rely on Pattern's global Ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces . The Creative Director leads the development and execution of world-class, data-driven creative strategies for Pattern's brands and partners, balancing creative excellence with a high degree of business, marketing, and technical skill. This role demands a unique combination of visionary artistry and content strategy, overseeing both visual asset creation and written content to optimize conversion in a rapidly evolving e-commerce landscape. Candidates are expected to interface directly with brands, and serve as creative and strategic partners, guiding and approving final design, while also ensuring copy is optimized for SEO and delivers measurable results. You will own projects from start to finish, mentor junior talent, collaborate with cross-functional teams, and continually refine creative output to reflect industry trends and evolving client needs. What is a day in the life of a Creative Director? Lead creative strategy for visual and written content across multiple platforms, maintaining high levels of technical, business, and marketing acumen. Approve and oversee final design and content, ensuring quality, accuracy, and consistency for all deliverables. Edit product listings, imagery, and copy to ensure they meet best SEO practices, utilizing Amazon Seller Central and keyword research tools. Generate and develop new ideas for marketing products and services, creating concepts that respond to the latest trends in e-commerce. Manage and maintain content calendars and project schedules, ensuring timely, regular production of deliverables throughout the year. Present creative work and data-driven recommendations to clients, confidently pitching concepts and solutions. Develop comprehensive creative briefs and presentation materials for internal teams and client stakeholders. Direct and mentor a multidisciplinary creative team, providing constructive feedback and fostering skill development. Collaborate with the SEO, Brand Management, and other teams, working with both in-house and remote talent. Efficiently manage large-scale production projects, sometimes involving hundreds of deliverables, while balancing trade-offs and mitigating risks. Exhibit obsession for client goals, working backward from their needs to deliver strategic results. What will I need to thrive in this role? Diverse portfolio that demonstrates creative, strategic, and technical excellence. Extensive experience in design, content production, or creative leadership, with at least 4 years in a senior role. Experience working in an Ecommerce and/or Marketplace environment Advanced skills in typography, visual design, and content editing. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Suite, Microsoft Office, and familiar with SEO optimization and style guides (Chicago, APA, etc.). Excellent written, verbal, presentation, and interpersonal communication skills. Outstanding attention to detail, organization, and quality. Demonstrated ability to manage multiple large-scale, fast-paced projects. Strong analytical skills, curiosity, and a problem-solving mindset. Styling experience and/or background in creative strategy or conversion optimization for e-commerce is a plus. Bachelor's degree (2:1 or above) What does high performance look like? You proactively search for ways to solve problems for brands and internal teams. You follow through with all assignments in a timely manner You give 100% to all tasks and projects you are given You actively comment and participate in group collaborations You embrace autonomy, take full ownership of your projects, and follow through to completion You work well within the bounds of client's style guides You have a passion for design and creative problem solving You provide our brand partners with a world-class client experience What does success look like in the first 30, 60, 90 days? 30 Days - You are familiar with your brand partners' needs, you have established great relationships with your team members and a comfortable workflow. 60 Days - You have coordinated your team's efforts and pitched ideas to brand partners. 90 Days - You hold regular sessions with each of your team members for mentorship and development, you have received and implemented feedback from your brand partners, you have contributed to revenue growth via optimized creative assets. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A focus interview with the hiring manager A technical interview with the hiring team Top grading with HR & reference collection Offer Sounds great! What's the company culture? Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would be partner obsessed at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the Ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday Competitive salary RSU's (Restricted Stock Units) Hybrid working (3 days a week in the office) Health Shield Cover Free breakfast and snacks in the office Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials
Senior Ecommerce Executive (Amazon & Marketplaces) Location: West Midlands (Hybrid - 3 days office / 2 remote) Contract: Full-time, permanent My client is a fast-growing ecommerce business expanding across UK and European marketplaces and are looking for a commercially minded Senior Ecommerce Executive to help drive performance across marketplace channels. Working closely with the Ecommerce Manager, you'll take a hands-on role managing our Amazon Seller Central account , while also supporting trading across platforms such as eBay, B&Q Marketplace and Shopify. What you'll be doing Day-to-day management of Amazon Seller Central Monitoring account health, compliance, listings and inventory issues Creating and optimising listings and A+ Content to improve visibility and conversion Supporting Amazon EU marketplaces and stock availability Tracking performance across key KPIs including sales, conversion, ACOS/TACOS and ROAS Supporting wider marketplace and ecommerce activity What we're looking for 3+ years' experience working with Amazon Seller Central Strong understanding of FBA, listings and catalogue management Commercial, data-driven mindset (strong Excel skills preferred) Organised, proactive and comfortable working in a fast-paced environment Desirable: Experience with Linnworks and multi-marketplace environments. Why join? Join a growing ecommerce team with clear marketplace ambitions Real exposure and impact on performance Hybrid working and opportunity to grow with the business
Feb 05, 2026
Full time
Senior Ecommerce Executive (Amazon & Marketplaces) Location: West Midlands (Hybrid - 3 days office / 2 remote) Contract: Full-time, permanent My client is a fast-growing ecommerce business expanding across UK and European marketplaces and are looking for a commercially minded Senior Ecommerce Executive to help drive performance across marketplace channels. Working closely with the Ecommerce Manager, you'll take a hands-on role managing our Amazon Seller Central account , while also supporting trading across platforms such as eBay, B&Q Marketplace and Shopify. What you'll be doing Day-to-day management of Amazon Seller Central Monitoring account health, compliance, listings and inventory issues Creating and optimising listings and A+ Content to improve visibility and conversion Supporting Amazon EU marketplaces and stock availability Tracking performance across key KPIs including sales, conversion, ACOS/TACOS and ROAS Supporting wider marketplace and ecommerce activity What we're looking for 3+ years' experience working with Amazon Seller Central Strong understanding of FBA, listings and catalogue management Commercial, data-driven mindset (strong Excel skills preferred) Organised, proactive and comfortable working in a fast-paced environment Desirable: Experience with Linnworks and multi-marketplace environments. Why join? Join a growing ecommerce team with clear marketplace ambitions Real exposure and impact on performance Hybrid working and opportunity to grow with the business
Get Staffed Online Recruitment Limited
West Bromwich, West Midlands
E-commerce and Marketplace Manager Company Overview Our client is a UK-based supplier of premium bathroom furniture, radiators and accessories. The company aims to expand its digital presence and grow online revenue through marketplaces and direct E-commerce channels. Role Overview Title: E-commerce and Marketplace Manager Location: West Bromwich, West Midlands (On-site) Salary: £45,000 per annum + Performance Bonus (post-target period) Job Type: Full-time, Permanent Reports to: MD Mission: Lead, optimise, and expand online sales channels (eBay, Amazon, B&Q, and company website); Drive traffic, enhance listings, and grow conversions through effective E-commerce strategy and digital marketing; Take operational responsibility to cater to new growth working with cross-functional teams. Key Responsibilities: Manage and update online marketplaces with accurate product information, pricing, and imagery. Optimise product listings with engaging content, relevant keywords, and SEO best practices. Develop and implement strategies to increase online traffic, conversion rates, and online sales. Collaborate with digital marketing teams to execute paid ads, promotions, and email campaigns. Ownership of Online P&L. Analyse E-commerce performance using Google Analytics and other tools to report on KPIs. Support retail partners in enhancing their online sales performance. Delivering B2B via web portal compared to existing manual order management. Coordinate with logistics and warehouse teams to ensure seamless order fulfilment. Write new and overhaul existing SOPs to suit E-commerce fulfilment alongside B2B. Ownership of WMS and Inventory Management working alongside the Warehouse Manager. Work with product, sales, and development teams to launch new product offerings. Oversee CRM, IT systems, and troubleshoot E-commerce platform issues. Deliver exceptional customer experience by managing enquiries and improving the website UX. Skills and Experience: Proven experience of minimum 5 years in E-commerce especially marketplaces (eBay, Amazon, B&Q), online retail, or digital marketing. Strong knowledge of Shopify, WooCommerce, Magento, or similar platforms. Understanding of SEO, PPC, and digital marketing strategies. Proficiency in Google Analytics, Search Console, and reporting tools. Deep experience with at least 1 Marketplace Amazon, eBay, B&Q, or other major marketplaces. Analytical mindset with ability to interpret and act on data insights. AI understanding and practice in E-commerce. Excellent written and verbal communication skills. Strong multitasking and project management capabilities. Knowledge of UX/UI design principles. Preferred Qualifications: Bachelor s Degree in Marketing, Business, or a related field. Experience in the bathroom, home improvement, or retail sector. Familiarity with Klaviyo, Mailchimp, or other email marketing tools. Basic knowledge of HTML/CSS for minor site adjustments. Benefits: Competitive salary and performance-based incentives. 28 Days Statutory Holidays + Birthday off. Staff discounts on products. Professional development and training opportunities. Friendly and supportive work environment. Candidate Fit This role is ideal for a hands-on E-commerce professional seeking to take full ownership of digital sales growth. You will combine analytical thinking, marketing creativity, and operational efficiency to scale our client s online performance.
Feb 05, 2026
Full time
E-commerce and Marketplace Manager Company Overview Our client is a UK-based supplier of premium bathroom furniture, radiators and accessories. The company aims to expand its digital presence and grow online revenue through marketplaces and direct E-commerce channels. Role Overview Title: E-commerce and Marketplace Manager Location: West Bromwich, West Midlands (On-site) Salary: £45,000 per annum + Performance Bonus (post-target period) Job Type: Full-time, Permanent Reports to: MD Mission: Lead, optimise, and expand online sales channels (eBay, Amazon, B&Q, and company website); Drive traffic, enhance listings, and grow conversions through effective E-commerce strategy and digital marketing; Take operational responsibility to cater to new growth working with cross-functional teams. Key Responsibilities: Manage and update online marketplaces with accurate product information, pricing, and imagery. Optimise product listings with engaging content, relevant keywords, and SEO best practices. Develop and implement strategies to increase online traffic, conversion rates, and online sales. Collaborate with digital marketing teams to execute paid ads, promotions, and email campaigns. Ownership of Online P&L. Analyse E-commerce performance using Google Analytics and other tools to report on KPIs. Support retail partners in enhancing their online sales performance. Delivering B2B via web portal compared to existing manual order management. Coordinate with logistics and warehouse teams to ensure seamless order fulfilment. Write new and overhaul existing SOPs to suit E-commerce fulfilment alongside B2B. Ownership of WMS and Inventory Management working alongside the Warehouse Manager. Work with product, sales, and development teams to launch new product offerings. Oversee CRM, IT systems, and troubleshoot E-commerce platform issues. Deliver exceptional customer experience by managing enquiries and improving the website UX. Skills and Experience: Proven experience of minimum 5 years in E-commerce especially marketplaces (eBay, Amazon, B&Q), online retail, or digital marketing. Strong knowledge of Shopify, WooCommerce, Magento, or similar platforms. Understanding of SEO, PPC, and digital marketing strategies. Proficiency in Google Analytics, Search Console, and reporting tools. Deep experience with at least 1 Marketplace Amazon, eBay, B&Q, or other major marketplaces. Analytical mindset with ability to interpret and act on data insights. AI understanding and practice in E-commerce. Excellent written and verbal communication skills. Strong multitasking and project management capabilities. Knowledge of UX/UI design principles. Preferred Qualifications: Bachelor s Degree in Marketing, Business, or a related field. Experience in the bathroom, home improvement, or retail sector. Familiarity with Klaviyo, Mailchimp, or other email marketing tools. Basic knowledge of HTML/CSS for minor site adjustments. Benefits: Competitive salary and performance-based incentives. 28 Days Statutory Holidays + Birthday off. Staff discounts on products. Professional development and training opportunities. Friendly and supportive work environment. Candidate Fit This role is ideal for a hands-on E-commerce professional seeking to take full ownership of digital sales growth. You will combine analytical thinking, marketing creativity, and operational efficiency to scale our client s online performance.
I am currently recruiting for an Ecommerce Marketplace Administrator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience, whilst not essential, any ecommerce exposure or at least a passion about it is highly desired for this position - This could be any experience with ecomm systems, dealing with stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 04, 2026
Contractor
I am currently recruiting for an Ecommerce Marketplace Administrator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience, whilst not essential, any ecommerce exposure or at least a passion about it is highly desired for this position - This could be any experience with ecomm systems, dealing with stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Senior Amazon Marketplace Manager Online Retailer Greater Manchester Hybrid (3 days office / 2 remote) 50,000- 80,000 Basic A scale up online retailer is seeking a Senior Amazon Marketplace Manager to bring its Amazon operation in-house for the first time. Amazon represents a significant proportion of total business revenue, and the channel has been successfully managed by an external team. The business is now ready to internalise this capability, investing in dedicated, in-house expertise to take ownership of day-to-day Amazon performance while protecting and optimising market share in a challenging trading environment. This role sits within a broader ecommerce team, offering the opportunity to shape how Amazon is managed long term while joining a business with a strong, resilient culture and a hands-on leadership team. The Senior Amazon Marketplace Manager will take ownership of the Amazon channel, with a particular focus on advertising performance, operational detail and sustainable growth rather than aggressive expansion. Key responsibilities include: Leading the transition from an externally managed Amazon account to a fully in-house model Full ownership of Amazon Seller Central for a high-revenue, high-complexity account Absolute responsibility for Amazon Advertising, including Sponsored Products and Sponsored Display Managing significant advertising budgets (up to six figures monthly during peak periods) with accountability for ACOS / TACOS Managing and optimising a large catalogue of 5,000+ ASINs Overseeing ASIN optimisation, content quality, A+ content and Brand Store development Ensuring strong account health, compliance and issue resolution Working closely with internal ecommerce and marketplace leadership, while inventory forecasting remains with merchandising teams Establishing clear reporting, processes and governance around Amazon performance Supporting the build-out of in-house capability, including potential admin or junior support roles Playing a key role in knowledge transfer and structured handover from the incumbent team To be considered for the position of Senior Amazon Marketplace Manager, you will offer: Proven track record in a senior Amazon role within online retail or ecommerce Management of large-scale Amazon catalogues (5,000+ ASINs minimum) Confident in Amazon Advertising and comfortable running large budgets independently Ability to operate autonomously, setting strategy and executing day-to-day activity Understands the importance of optimisation, efficiency and market-share protection Is commercially minded and pragmatic rather than growth-at-all-costs Thrives in founder-led or entrepreneurial environments Values culture, accountability and collaboration Experience moving Amazon accounts in-house from an external environment is highly desirable. This is a hands-on role for a Senior Amazon Marketplace Manager who enjoys depth, detail and ownership. Apply today to find out more and be considered! BH35350
Feb 04, 2026
Full time
Senior Amazon Marketplace Manager Online Retailer Greater Manchester Hybrid (3 days office / 2 remote) 50,000- 80,000 Basic A scale up online retailer is seeking a Senior Amazon Marketplace Manager to bring its Amazon operation in-house for the first time. Amazon represents a significant proportion of total business revenue, and the channel has been successfully managed by an external team. The business is now ready to internalise this capability, investing in dedicated, in-house expertise to take ownership of day-to-day Amazon performance while protecting and optimising market share in a challenging trading environment. This role sits within a broader ecommerce team, offering the opportunity to shape how Amazon is managed long term while joining a business with a strong, resilient culture and a hands-on leadership team. The Senior Amazon Marketplace Manager will take ownership of the Amazon channel, with a particular focus on advertising performance, operational detail and sustainable growth rather than aggressive expansion. Key responsibilities include: Leading the transition from an externally managed Amazon account to a fully in-house model Full ownership of Amazon Seller Central for a high-revenue, high-complexity account Absolute responsibility for Amazon Advertising, including Sponsored Products and Sponsored Display Managing significant advertising budgets (up to six figures monthly during peak periods) with accountability for ACOS / TACOS Managing and optimising a large catalogue of 5,000+ ASINs Overseeing ASIN optimisation, content quality, A+ content and Brand Store development Ensuring strong account health, compliance and issue resolution Working closely with internal ecommerce and marketplace leadership, while inventory forecasting remains with merchandising teams Establishing clear reporting, processes and governance around Amazon performance Supporting the build-out of in-house capability, including potential admin or junior support roles Playing a key role in knowledge transfer and structured handover from the incumbent team To be considered for the position of Senior Amazon Marketplace Manager, you will offer: Proven track record in a senior Amazon role within online retail or ecommerce Management of large-scale Amazon catalogues (5,000+ ASINs minimum) Confident in Amazon Advertising and comfortable running large budgets independently Ability to operate autonomously, setting strategy and executing day-to-day activity Understands the importance of optimisation, efficiency and market-share protection Is commercially minded and pragmatic rather than growth-at-all-costs Thrives in founder-led or entrepreneurial environments Values culture, accountability and collaboration Experience moving Amazon accounts in-house from an external environment is highly desirable. This is a hands-on role for a Senior Amazon Marketplace Manager who enjoys depth, detail and ownership. Apply today to find out more and be considered! BH35350
Amazon Account Manager London (Hybrid) £55,000 - £65,000 Your Role As the National Account Manager, you will be the end-to-end owner of Amazon operations for selected brands. You'll be the vital link between brand teams and Amazon, ensuring every product listing and marketing campaign is optimised for the marketplace. THIS ROLE REQUIRES FLUENCY IN ITALIAN! Key Responsibilities: Hands-on store management across brands and markets built on Amazon ecosystem Shape Amazon-specific promo strategy and promotions planning Management of all content (imagery, copy, pricing) Launch new and existing products on the amazon platform You'll Excel If You Have: Fluency in Italian - ESSENTIAL Industry experience across FMCG, Retail, Ecommerce Experience across Vendor Central End to end Amazon experience. *Rates depend on experience and client requirements
Feb 03, 2026
Full time
Amazon Account Manager London (Hybrid) £55,000 - £65,000 Your Role As the National Account Manager, you will be the end-to-end owner of Amazon operations for selected brands. You'll be the vital link between brand teams and Amazon, ensuring every product listing and marketing campaign is optimised for the marketplace. THIS ROLE REQUIRES FLUENCY IN ITALIAN! Key Responsibilities: Hands-on store management across brands and markets built on Amazon ecosystem Shape Amazon-specific promo strategy and promotions planning Management of all content (imagery, copy, pricing) Launch new and existing products on the amazon platform You'll Excel If You Have: Fluency in Italian - ESSENTIAL Industry experience across FMCG, Retail, Ecommerce Experience across Vendor Central End to end Amazon experience. *Rates depend on experience and client requirements
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Jan 22, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
Oct 04, 2025
Full time
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
Ecommerce Manager Role Overview: We are working with a growing ecommerce business based in North London that manages multiple brands and sells hundreds of products daily across leading online marketplaces. They are now looking for an Ecommerce Manager with at least one years experience to join their team. This is an excellent opportunity for someone who has already gained some hands-on ecommerce experience and is ready to take the next step in their career. Youll play a key role in supporting and developing the companys online presence while working in a fast-paced and dynamic environment. Key Responsibilities: Manage and optimise product listings, launches, and updates across ecommerce sites and online marketplaces. Contribute to improving SEO activities and general site performance. Assist with reporting, analysing sales data, and preparing weekly and quarterly business reports. Support marketing campaigns, advertising initiatives, and product page enhancements. Monitor and analyse marketplace performance, identifying opportunities for growth. Research new platforms and marketplaces for potential expansion. Contribute to B2B sales initiatives and provide general administrative support where needed. Candidate Profile: At least 1 year of experience working with ecommerce platforms or online marketplaces. Good proficiency with Google Sheets/Excel for data analysis and reporting. Strong attention to detail and organisational skills. Confident communication skills, both written and verbal. Good standard of written English for creating product content and catalogues. Proactive, adaptable, and able to multitask in a fast-paced environment. Compensation & Benefits: Salary: 25,000 - 30,000 per annum Hours: Monday to Friday, 9:30 AM 5:30 PM Location: North London Opportunity to grow with a thriving ecommerce business. A supportive and collaborative team environment where your input will have a real impact. Hands-on exposure to leading online marketplaces and the chance to develop your career in a growing sector.
Oct 04, 2025
Full time
Ecommerce Manager Role Overview: We are working with a growing ecommerce business based in North London that manages multiple brands and sells hundreds of products daily across leading online marketplaces. They are now looking for an Ecommerce Manager with at least one years experience to join their team. This is an excellent opportunity for someone who has already gained some hands-on ecommerce experience and is ready to take the next step in their career. Youll play a key role in supporting and developing the companys online presence while working in a fast-paced and dynamic environment. Key Responsibilities: Manage and optimise product listings, launches, and updates across ecommerce sites and online marketplaces. Contribute to improving SEO activities and general site performance. Assist with reporting, analysing sales data, and preparing weekly and quarterly business reports. Support marketing campaigns, advertising initiatives, and product page enhancements. Monitor and analyse marketplace performance, identifying opportunities for growth. Research new platforms and marketplaces for potential expansion. Contribute to B2B sales initiatives and provide general administrative support where needed. Candidate Profile: At least 1 year of experience working with ecommerce platforms or online marketplaces. Good proficiency with Google Sheets/Excel for data analysis and reporting. Strong attention to detail and organisational skills. Confident communication skills, both written and verbal. Good standard of written English for creating product content and catalogues. Proactive, adaptable, and able to multitask in a fast-paced environment. Compensation & Benefits: Salary: 25,000 - 30,000 per annum Hours: Monday to Friday, 9:30 AM 5:30 PM Location: North London Opportunity to grow with a thriving ecommerce business. A supportive and collaborative team environment where your input will have a real impact. Hands-on exposure to leading online marketplaces and the chance to develop your career in a growing sector.
