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housing support worker
Cornwall Council
Social Worker - 16+ and Separated Children Seeking Asylum Service
Cornwall Council Truro, Cornwall
Social Worker Want to know what it's really like to relocate and join our social work team? In this video, one of our social workers talks about his relocation journey and what makes working here so rewarding, you can find the video here - Interview - Social Worker Recruitment on Vimeo The Service and Team : We are seeking committed, compassionate Social Workers to join our dynamic, high performing service, supporting young people in and leaving care through relationship based pathway planning. We work closely with Carefree, a young person led, award winning local charity, alongside a wide network of partner agencies to provide holistic, joined up support that transforms lives. You'll work within a multi disciplinary team of Social Workers, Personal Advisors, youth workers, housing specialists, and mental health professionals-all dedicated to helping young people thrive. Our service was recognised as Outstanding by Ofsted in 2024, who noted: 'C are leavers receive an impressive level of support in Cornwall and the local authority's partnership with a specialist commissioned service to young people is exemplary' . You can access Cornwall's Ofsted inspection report here Cornwall Council - Open - Find an Inspection Report - Ofsted The Role In this rewarding role, you will place young people at the heart of your practice. You'll build trusted relationships that empower 16-18 year olds to make positive decisions about their education, employment, housing, health, and wellbeing. You will support young people who are in care, leaving care, and those seeking asylum, helping them feel secure and ready for independence. Through collaborative pathway planning, you'll work alongside young people, carers, families, and key partners in housing, health, education, and the community to ensure each young person has the right support to prepare for adulthood. Building strong, trusting relationships is central to the role-enabling young people to achieve their goals and move forward with confidence. This role comes with a £4,000 welcome bonus alongside a generous relocation package of up to £8,000 to help support your move to Cornwall (for eligible candidates). This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What you'll need to succeed: We'd love to hear from you if you: Hold a Social Work qualification (DipSW, BA Social Work, or equivalent) and are Social Work England registered. Have experience or an understanding of working with children in care and/or care leavers. Are able to build strong and supportive relationships with young people and understand the challenges they face. Can work independently and manage a busy caseload. Have strong assessment and risk management skills. Are I.T. literate and hold a full driving licence. Experience or an understanding of working with Unaccompanied Asylum-Seeking Children is desirable. Why Join Us? Be part of an Outstanding service that truly changes lives. Work in a supportive, collaborative team with access to specialist expertise, including psychologist, housing, youth justice and SCSA Enjoy a role that's varied, rewarding, and impactful. Benefit from ongoing training and development and progression opportunities. What you'll get in return: We actively encourage and enable our practitioners to progress and reward them for their commitment and expertise. If you are committed to continuing professional development, can demonstrate learning in your practice and in improved outcomes for the children you help and protect, we will provide you with the career options and remuneration that match your expertise. We support our social workers to stay in front line practice as advanced practitioners or move to front line management, both of which attract the same pay. As part of our commitment to outstanding practice, we have put in place a comprehensive core curriculum and career and qualification pathway for our social workers to develop their knowledge and skills to deliver the most effective social work intervention with children and families. Cornwall is one of the best places in the country to live, work and bring up a family. It's location and landscape offer unique opportunities for a healthier, happier way of life. We are committed to supporting the wellbeing of our staff and we recognise that resilient Social Workers need a good work/life balance as well as supportive leadership and support in the workplace. In recognition of the vital contribution you make, we offer an attractive package of benefits including: A competitive starting salary and the opportunity to increase your pay further as you progress Welcome bonus of £4000 for qualified Social Workers who are new to social work in Cornwall and have completed their ASYE £3000 Annual Market Supplement for Advanced Practitioners A generous relocation package An excellent core curriculum to support your ongoing development and a outstanding career and qualification pathway, recognised by Ofsted as a foundation of Cornwall's good practice, which will support your progression. Supportive management and leadership with regular, high-quality case and reflective supervision Access to a Cornwall Council lease car and pool car scheme 26 days paid annual leave per year (rising with length of service), plus bank holidays Flexible working opportunities, including part-time hours, compressed hours and homeworking Payment of your Social Work England registration fees.
Mar 18, 2026
Full time
Social Worker Want to know what it's really like to relocate and join our social work team? In this video, one of our social workers talks about his relocation journey and what makes working here so rewarding, you can find the video here - Interview - Social Worker Recruitment on Vimeo The Service and Team : We are seeking committed, compassionate Social Workers to join our dynamic, high performing service, supporting young people in and leaving care through relationship based pathway planning. We work closely with Carefree, a young person led, award winning local charity, alongside a wide network of partner agencies to provide holistic, joined up support that transforms lives. You'll work within a multi disciplinary team of Social Workers, Personal Advisors, youth workers, housing specialists, and mental health professionals-all dedicated to helping young people thrive. Our service was recognised as Outstanding by Ofsted in 2024, who noted: 'C are leavers receive an impressive level of support in Cornwall and the local authority's partnership with a specialist commissioned service to young people is exemplary' . You can access Cornwall's Ofsted inspection report here Cornwall Council - Open - Find an Inspection Report - Ofsted The Role In this rewarding role, you will place young people at the heart of your practice. You'll build trusted relationships that empower 16-18 year olds to make positive decisions about their education, employment, housing, health, and wellbeing. You will support young people who are in care, leaving care, and those seeking asylum, helping them feel secure and ready for independence. Through collaborative pathway planning, you'll work alongside young people, carers, families, and key partners in housing, health, education, and the community to ensure each young person has the right support to prepare for adulthood. Building strong, trusting relationships is central to the role-enabling young people to achieve their goals and move forward with confidence. This role comes with a £4,000 welcome bonus alongside a generous relocation package of up to £8,000 to help support your move to Cornwall (for eligible candidates). This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What you'll need to succeed: We'd love to hear from you if you: Hold a Social Work qualification (DipSW, BA Social Work, or equivalent) and are Social Work England registered. Have experience or an understanding of working with children in care and/or care leavers. Are able to build strong and supportive relationships with young people and understand the challenges they face. Can work independently and manage a busy caseload. Have strong assessment and risk management skills. Are I.T. literate and hold a full driving licence. Experience or an understanding of working with Unaccompanied Asylum-Seeking Children is desirable. Why Join Us? Be part of an Outstanding service that truly changes lives. Work in a supportive, collaborative team with access to specialist expertise, including psychologist, housing, youth justice and SCSA Enjoy a role that's varied, rewarding, and impactful. Benefit from ongoing training and development and progression opportunities. What you'll get in return: We actively encourage and enable our practitioners to progress and reward them for their commitment and expertise. If you are committed to continuing professional development, can demonstrate learning in your practice and in improved outcomes for the children you help and protect, we will provide you with the career options and remuneration that match your expertise. We support our social workers to stay in front line practice as advanced practitioners or move to front line management, both of which attract the same pay. As part of our commitment to outstanding practice, we have put in place a comprehensive core curriculum and career and qualification pathway for our social workers to develop their knowledge and skills to deliver the most effective social work intervention with children and families. Cornwall is one of the best places in the country to live, work and bring up a family. It's location and landscape offer unique opportunities for a healthier, happier way of life. We are committed to supporting the wellbeing of our staff and we recognise that resilient Social Workers need a good work/life balance as well as supportive leadership and support in the workplace. In recognition of the vital contribution you make, we offer an attractive package of benefits including: A competitive starting salary and the opportunity to increase your pay further as you progress Welcome bonus of £4000 for qualified Social Workers who are new to social work in Cornwall and have completed their ASYE £3000 Annual Market Supplement for Advanced Practitioners A generous relocation package An excellent core curriculum to support your ongoing development and a outstanding career and qualification pathway, recognised by Ofsted as a foundation of Cornwall's good practice, which will support your progression. Supportive management and leadership with regular, high-quality case and reflective supervision Access to a Cornwall Council lease car and pool car scheme 26 days paid annual leave per year (rising with length of service), plus bank holidays Flexible working opportunities, including part-time hours, compressed hours and homeworking Payment of your Social Work England registration fees.
Belmont Recruitment
Grounds Maintenance
Belmont Recruitment Blacon, Cheshire
Belmont Recruitment are currently looking for a Grounds Maintenance worker to join a Housing Association in the Chester area on an initial 2-3 month temporary contract. Key Duties: Clearing empty properties and gardens of furniture, waste, and building rubble. Safe removal and disposal of general waste, bulky items, and construction debris in line with waste regulations. Carrying out basic garden maintenance, including grass cutting, hedge trimming, weeding, and general tidy-ups. Cleaning properties thoroughly to meet lettable and re-occupation standards, including kitchens, bathrooms, floors, and communal areas. Supporting minor basic maintenance tasks as required. Requirements: Experience in property clearance, grounds maintenance, cleaning, or labouring roles. Physically fit and able to carry out manual handling duties. Full UK Drivers Licence Please apply with an up to date CV ASAP if this role would be of interest to you!
Mar 18, 2026
Contractor
Belmont Recruitment are currently looking for a Grounds Maintenance worker to join a Housing Association in the Chester area on an initial 2-3 month temporary contract. Key Duties: Clearing empty properties and gardens of furniture, waste, and building rubble. Safe removal and disposal of general waste, bulky items, and construction debris in line with waste regulations. Carrying out basic garden maintenance, including grass cutting, hedge trimming, weeding, and general tidy-ups. Cleaning properties thoroughly to meet lettable and re-occupation standards, including kitchens, bathrooms, floors, and communal areas. Supporting minor basic maintenance tasks as required. Requirements: Experience in property clearance, grounds maintenance, cleaning, or labouring roles. Physically fit and able to carry out manual handling duties. Full UK Drivers Licence Please apply with an up to date CV ASAP if this role would be of interest to you!
Morgan Sindall Property Services
Joiner / Carpenter (Repairs / Maintenance) x 2
Morgan Sindall Property Services Lincoln, Lincolnshire
Permanent, Full time 40 Hours We are looking to recruit two Joiners to join our Grimsby, Spalding and Grantham! About the role Working to deliver the best quality service, carrying out responsive and planned repairs to both occupied and void properties, you ll undertake a variety of trade repairs and maintenance work to include minor plumbing, joinery, tiling, kitchen and bathroom fitting etc within a social housing setting. You ll receive and complete assigned tasks using a handheld device (full training provided), working efficiently and safely in line with best practise to achieve excellent customer experience. About you Candidates will hold a City & Guilds Craft or Level 2 NVQ in Carpentry / Joinery or equivalent and have excellent knowledge of Health & Safety. Candidates will also be customer focused with experience of working in void properties, you ll hold or be working towards holding a CSCS Blue Skilled Worker Card and have a passion for completing high-quality repairs on time, first time. It would be advantageous to have social housing experience. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Mar 18, 2026
Full time
Permanent, Full time 40 Hours We are looking to recruit two Joiners to join our Grimsby, Spalding and Grantham! About the role Working to deliver the best quality service, carrying out responsive and planned repairs to both occupied and void properties, you ll undertake a variety of trade repairs and maintenance work to include minor plumbing, joinery, tiling, kitchen and bathroom fitting etc within a social housing setting. You ll receive and complete assigned tasks using a handheld device (full training provided), working efficiently and safely in line with best practise to achieve excellent customer experience. About you Candidates will hold a City & Guilds Craft or Level 2 NVQ in Carpentry / Joinery or equivalent and have excellent knowledge of Health & Safety. Candidates will also be customer focused with experience of working in void properties, you ll hold or be working towards holding a CSCS Blue Skilled Worker Card and have a passion for completing high-quality repairs on time, first time. It would be advantageous to have social housing experience. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Belmont Recruitment
Domestic Abuse Refuge Project Worker (Female)
Belmont Recruitment Colden Common, Hampshire
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Mar 18, 2026
Full time
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Hays Construction and Property
ASB Officer
Hays Construction and Property
Tenancy Enforcement Officer / ASB Officer Surrey - Hybrid Working once a fortnight in the office and the rest home working and covering the patch in the Reigate and Banstead area 28 PAYE or 36 umbrella 6 month initial contract with the option to go permanent As the successful candidate you will effectively manage a case load of anti-social behaviour (ASB), neighbour dispute, and hoarding issues, taking a robust approach to tenancy breaches and initiating legal action as needed, but working with customers and other agencies to proactively prevent issues and mitigate the community impact pf disputes, demonstrating empathy and providing support and signposting as appropriate. You will also: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Improve customer confidence by supporting victims and witnesses, securing clear statements, arranging referrals to specialist agencies, and ensuring their safety and wellbeing. Strengthen community safety by working with Estate Teams, Police, and other partners to deliver joint interventions, patrols, and preventative initiatives. To be considered for the role you will need: Proven experience in managing ASB cases, tenancy breaches, and enforcement actions within a social housing context. Working knowledge of civil proceedings, including preparing statements for use in these proceedings Ability to draft clearly written accurate and concise reports, statements and other written presentations. A full, clean driving licence Please click 'apply now' or call me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 18, 2026
Seasonal
Tenancy Enforcement Officer / ASB Officer Surrey - Hybrid Working once a fortnight in the office and the rest home working and covering the patch in the Reigate and Banstead area 28 PAYE or 36 umbrella 6 month initial contract with the option to go permanent As the successful candidate you will effectively manage a case load of anti-social behaviour (ASB), neighbour dispute, and hoarding issues, taking a robust approach to tenancy breaches and initiating legal action as needed, but working with customers and other agencies to proactively prevent issues and mitigate the community impact pf disputes, demonstrating empathy and providing support and signposting as appropriate. You will also: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Improve customer confidence by supporting victims and witnesses, securing clear statements, arranging referrals to specialist agencies, and ensuring their safety and wellbeing. Strengthen community safety by working with Estate Teams, Police, and other partners to deliver joint interventions, patrols, and preventative initiatives. To be considered for the role you will need: Proven experience in managing ASB cases, tenancy breaches, and enforcement actions within a social housing context. Working knowledge of civil proceedings, including preparing statements for use in these proceedings Ability to draft clearly written accurate and concise reports, statements and other written presentations. A full, clean driving licence Please click 'apply now' or call me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
Plumber (Heating Fitting)- MSPS198384
Hays Construction and Property
Your new company We provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. Your new role Working to deliver the best quality service, you'll be carrying out replacement of the central heating and hot water systems on domestic properties, which will include pipework, radiators, hot water cylinders, valves and insulation. You'll receive and complete assigned tasks using a handheld device (full training), working efficiently and safely in line with best practice to achieve excellent customer experience. What you'll need to succeed Previous experience in a similar role, you'll have the ability to work in all weather, operating small hand tools and will be able to follow written and verbal instructions. You'll have excellent working H & S knowledge and knowledge of communal district heating and hot water supplies. Ideally, you will have a social/local authority housing background. Essential Qualifications Required: Appropriate Level 2 NVQ/SVQ; Level 2 NVQ Diploma or equivalent qualifications in Domestic Heating or Heating & Ventilation JIB PMES Heating Fitter Blue Card or working towards. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). What you'll get in return Competitive Salary Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 17, 2026
Full time
Your new company We provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. Your new role Working to deliver the best quality service, you'll be carrying out replacement of the central heating and hot water systems on domestic properties, which will include pipework, radiators, hot water cylinders, valves and insulation. You'll receive and complete assigned tasks using a handheld device (full training), working efficiently and safely in line with best practice to achieve excellent customer experience. What you'll need to succeed Previous experience in a similar role, you'll have the ability to work in all weather, operating small hand tools and will be able to follow written and verbal instructions. You'll have excellent working H & S knowledge and knowledge of communal district heating and hot water supplies. Ideally, you will have a social/local authority housing background. Essential Qualifications Required: Appropriate Level 2 NVQ/SVQ; Level 2 NVQ Diploma or equivalent qualifications in Domestic Heating or Heating & Ventilation JIB PMES Heating Fitter Blue Card or working towards. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). What you'll get in return Competitive Salary Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Response
Mental Health Support Worker, Oxfordshire
Response Oxford, Oxfordshire
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Friday, inclusive of bank holidays, Occasional Evening & Weekends. Service Transitional Support/Oxford. What You ll Be Doing: The Transitional Support?team are looking for an enthusiastic, caring and motivated individual to join their team. The team focuses on providing care, 5 days a week,?for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 28/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Mar 17, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Friday, inclusive of bank holidays, Occasional Evening & Weekends. Service Transitional Support/Oxford. What You ll Be Doing: The Transitional Support?team are looking for an enthusiastic, caring and motivated individual to join their team. The team focuses on providing care, 5 days a week,?for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 28/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Hays Construction and Property
Service Charge Officer
Hays Construction and Property Dartford, London
Service Charge Officer Either 12-month fixed term contract or permanent 31,937 - 39,922 Dartford area - Hybrid working Our client a housing association in London and Kent is looking for a Service Charge Officer to provide excellent customer service to all our clients service users by ensuring service charges are calculated and charged fairly to customers in accordance with legislation and agreements.The successful candidate will be responsible for: Setting service charge estimates for all existing homes annually, complying with tenancy agreements and leases and adhering to current legislation. Regular reconciliation of scheme accounts on finance accounting system identifying any discrepancies and provision of reports to relevant departments to investigate and resolve. Reconciling actual costs for all homes with a variable service charge and issue year end statement of accounts, complying with agreements, leases and current legislation. Work with external auditors, to provide answers to queries relating to the year-end accounts. Monitoring the financial performance of Managing agents by ensuring compliance with leases and agreements from estimates and final accounts. Reviewing all schemes ensuring existing reserve/sinking funds are up to date and accurately recorded or implemented if necessary and, following the annual reconciliation; notify residents (via audited accounts) of balance of reserve/sinking funds. Providing advice and support to the business to produce accurate service charge estimates for new schemes, including the calculation of charges for Capital Projects Committee, and collating and interpreting all legal documentation to ensure service charges are set in accordance with the same. To be considered for the role you will need: A good standard of education, with good numerical ability. Good understanding in the use of financial, and other, database systems. An operational understanding of all legislation and best practice as it relates to service charges. An operational understanding of the application of service charges in the social housing sector, including in the context of lease arrangements. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 17, 2026
Full time
Service Charge Officer Either 12-month fixed term contract or permanent 31,937 - 39,922 Dartford area - Hybrid working Our client a housing association in London and Kent is looking for a Service Charge Officer to provide excellent customer service to all our clients service users by ensuring service charges are calculated and charged fairly to customers in accordance with legislation and agreements.The successful candidate will be responsible for: Setting service charge estimates for all existing homes annually, complying with tenancy agreements and leases and adhering to current legislation. Regular reconciliation of scheme accounts on finance accounting system identifying any discrepancies and provision of reports to relevant departments to investigate and resolve. Reconciling actual costs for all homes with a variable service charge and issue year end statement of accounts, complying with agreements, leases and current legislation. Work with external auditors, to provide answers to queries relating to the year-end accounts. Monitoring the financial performance of Managing agents by ensuring compliance with leases and agreements from estimates and final accounts. Reviewing all schemes ensuring existing reserve/sinking funds are up to date and accurately recorded or implemented if necessary and, following the annual reconciliation; notify residents (via audited accounts) of balance of reserve/sinking funds. Providing advice and support to the business to produce accurate service charge estimates for new schemes, including the calculation of charges for Capital Projects Committee, and collating and interpreting all legal documentation to ensure service charges are set in accordance with the same. To be considered for the role you will need: A good standard of education, with good numerical ability. Good understanding in the use of financial, and other, database systems. An operational understanding of all legislation and best practice as it relates to service charges. An operational understanding of the application of service charges in the social housing sector, including in the context of lease arrangements. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
REFUGE
Refuge Worker
REFUGE
Job Title: Refuge Worker Location: Hillingson. This is an on-site role, located within the London Borough of Hillingdon, there may be requirement to occasionally work in the London Borough of Hounslow Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement Contract type: Full Time, Permanent Hours: 37.5 hours per week This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge s philosophical principles. For further infomation regarding the role, please view our downloadable job pack. As part of this role, you will be required to participate in an out-of-hours on call rota Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 31 March 2026 Interview Date: 14 and 15 April 2026
Mar 17, 2026
Full time
Job Title: Refuge Worker Location: Hillingson. This is an on-site role, located within the London Borough of Hillingdon, there may be requirement to occasionally work in the London Borough of Hounslow Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement Contract type: Full Time, Permanent Hours: 37.5 hours per week This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge s philosophical principles. For further infomation regarding the role, please view our downloadable job pack. As part of this role, you will be required to participate in an out-of-hours on call rota Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 31 March 2026 Interview Date: 14 and 15 April 2026
Adecco
Leasehold Engagement Officer
Adecco Newham, Northumberland
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 17, 2026
Contractor
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Operations Manager
Forest Churches Emergency Night Shelters
Why This Role Matters Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen. As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally. About Us FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest. Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives. The Role We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity s services and internal operations. Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact. You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You ll also use your strategic thinking skills to help improve service provision. Key Responsibilities Operational Management Oversee the day-to-day delivery of the charity s services. Plan and manage the annual night shelter season and the year-round drop-in centre. Maintain oversight of case management, outreach activity and data systems. Ensure compliance with safeguarding, health and safety, and organisational policies. Oversee administrative and IT systems, including effective use of the case management system. Service Development Review operational systems and processes to identify opportunities for improvement. Implement changes that improve efficiency, quality and impact. Use data, feedback and lived experience insight to inform service development. Leadership and Team Management Line manage operational staff, providing supervision, guidance and performance management. Foster a supportive, inclusive and accountable team culture. Support staff wellbeing, training and reflective practice. Oversee the recruitment, induction and support of volunteers. Strategic Contribution Work closely with the Charity Director to translate strategic aims into operational plans. Contribute to organisational planning, policy development and reporting. Provide operational insight and updates to the Charity Director and Trustees. Partnership Working Work collaboratively with other homelessness organisations and local partners. Support the development of positive relationships with local authorities, funders and stakeholders. Represent the charity in meetings and forums where appropriate. About You We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness . You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience. You will bring: Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage. Experience managing services or operations within a small team or organisation . Experience line managing staff and supporting frontline practitioners . A strong understanding of safeguarding, risk management and good practice in frontline support services . Excellent organisational, communication and problem-solving skills. You will also be: Positive, resilient and solutions-focused. Calm under pressure and confident making decisions. Values-driven and committed to improving outcomes for people experiencing homelessness. Comfortable working within the charity s Christian ethos. Flexible Working We support flexible hours where operationally viable . Requests for flexible working arrangements and compressed hours will be considered. Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds. As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures , including reference checks and an enhanced DBS check . Closing date for applications: 5pm Monday 13th April 2026 .Interviews expected week commencing April 27th 2026.
Mar 17, 2026
Full time
Why This Role Matters Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen. As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally. About Us FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest. Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives. The Role We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity s services and internal operations. Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact. You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You ll also use your strategic thinking skills to help improve service provision. Key Responsibilities Operational Management Oversee the day-to-day delivery of the charity s services. Plan and manage the annual night shelter season and the year-round drop-in centre. Maintain oversight of case management, outreach activity and data systems. Ensure compliance with safeguarding, health and safety, and organisational policies. Oversee administrative and IT systems, including effective use of the case management system. Service Development Review operational systems and processes to identify opportunities for improvement. Implement changes that improve efficiency, quality and impact. Use data, feedback and lived experience insight to inform service development. Leadership and Team Management Line manage operational staff, providing supervision, guidance and performance management. Foster a supportive, inclusive and accountable team culture. Support staff wellbeing, training and reflective practice. Oversee the recruitment, induction and support of volunteers. Strategic Contribution Work closely with the Charity Director to translate strategic aims into operational plans. Contribute to organisational planning, policy development and reporting. Provide operational insight and updates to the Charity Director and Trustees. Partnership Working Work collaboratively with other homelessness organisations and local partners. Support the development of positive relationships with local authorities, funders and stakeholders. Represent the charity in meetings and forums where appropriate. About You We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness . You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience. You will bring: Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage. Experience managing services or operations within a small team or organisation . Experience line managing staff and supporting frontline practitioners . A strong understanding of safeguarding, risk management and good practice in frontline support services . Excellent organisational, communication and problem-solving skills. You will also be: Positive, resilient and solutions-focused. Calm under pressure and confident making decisions. Values-driven and committed to improving outcomes for people experiencing homelessness. Comfortable working within the charity s Christian ethos. Flexible Working We support flexible hours where operationally viable . Requests for flexible working arrangements and compressed hours will be considered. Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds. As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures , including reference checks and an enhanced DBS check . Closing date for applications: 5pm Monday 13th April 2026 .Interviews expected week commencing April 27th 2026.
St Mungo's
Night Worker - Supported Accommodation
St Mungo's
Do you want to make a difference while benefiting from a schedule that offers unique flexibility in Bristol? We are looking for 2 Night Workers to join the expansion of the St Mungo s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. As a Night Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents. Key Responsibilities: Continue support from the day team - engage with residents, offering support and a listening ear. Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels. Complete administrative tasks, incident reports and handover notes to the day team. You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role. Lone work at times when required. Typical schedule: A flexible night shift rota, including weekends and bank holidays, with shifts from 8/9pm -7.45am. The rota includes working 2 in every 4 weekends. About you If you have a willingness to learn how to support people to transform their lives and think you could provide support and interact with clients throughout the night, being passionate about working in a service that supports people experiencing homelessness, we encourage you to apply! Good communication skills with the ability to respond and interact with empathy. Some experience of dealing directly with the public, clients or customers in a busy service environment. Some experience of volunteering or working in an environment that supports vulnerable people. Understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial. Ability to stay alert, calm, and use own initiative in emergencies. Familiarity with IT, administrative procedures and record-keeping. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 13 April 2026 Interview and assessments on: 6-8 May 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
Mar 17, 2026
Full time
Do you want to make a difference while benefiting from a schedule that offers unique flexibility in Bristol? We are looking for 2 Night Workers to join the expansion of the St Mungo s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. As a Night Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents. Key Responsibilities: Continue support from the day team - engage with residents, offering support and a listening ear. Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels. Complete administrative tasks, incident reports and handover notes to the day team. You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role. Lone work at times when required. Typical schedule: A flexible night shift rota, including weekends and bank holidays, with shifts from 8/9pm -7.45am. The rota includes working 2 in every 4 weekends. About you If you have a willingness to learn how to support people to transform their lives and think you could provide support and interact with clients throughout the night, being passionate about working in a service that supports people experiencing homelessness, we encourage you to apply! Good communication skills with the ability to respond and interact with empathy. Some experience of dealing directly with the public, clients or customers in a busy service environment. Some experience of volunteering or working in an environment that supports vulnerable people. Understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial. Ability to stay alert, calm, and use own initiative in emergencies. Familiarity with IT, administrative procedures and record-keeping. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 13 April 2026 Interview and assessments on: 6-8 May 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
St Mungo's
Duty Workers - Supported Accomodation
St Mungo's
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol? Where you ll be working We are looking for 2 Duty Workers to join the expansion of the St Mungo s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes. What you ll be doing as a Duty Worker In the rewarding role of Duty Worker, you ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include: Supporting the day-to-day running of the project. Managing reception duties, including phones, access, and basic client support. Maintaining communal and office spaces. Coordinating health & safety checks and admin tasks. Providing person-centred support to residents. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. About You This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step? We d love to hear from you if you bring: Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you ll be able to engage with people in a busy environment. Empathy and understanding of the challenges faced by people experiencing homelessness. A genuine interest in supporting vulnerable women to make positive changes in their lives. Solid organisational skills, with basic IT and admin capability. A proactive attitude and a willingness to learn and grow. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 7 April 2026 Interview and assessments on: 28-30 April 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
Mar 17, 2026
Full time
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol? Where you ll be working We are looking for 2 Duty Workers to join the expansion of the St Mungo s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes. What you ll be doing as a Duty Worker In the rewarding role of Duty Worker, you ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include: Supporting the day-to-day running of the project. Managing reception duties, including phones, access, and basic client support. Maintaining communal and office spaces. Coordinating health & safety checks and admin tasks. Providing person-centred support to residents. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. About You This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step? We d love to hear from you if you bring: Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you ll be able to engage with people in a busy environment. Empathy and understanding of the challenges faced by people experiencing homelessness. A genuine interest in supporting vulnerable women to make positive changes in their lives. Solid organisational skills, with basic IT and admin capability. A proactive attitude and a willingness to learn and grow. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 7 April 2026 Interview and assessments on: 28-30 April 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
Homeless Oxfordshire
Senior Support Worker - STEP & Cherwell
Homeless Oxfordshire
About You: Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect. In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances. You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn t just important to you it s what drives you. You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others. If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team. Main Purpose Of The Job: We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision designed for individuals discharged from hospital under the Discharge to Assess model and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence. Main Areas of Responsibility: To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service. To assess risk and suitability of referrals to the service and book new clients in. Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed. To work collaboratively with clients to identify and work towards suitable move on. To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks. To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this. To make and maintain Housing Benefit claims. Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required. To represent Homeless Oxfordshire at interagency meetings, as required. Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others. Maintain positive relationships with all stakeholders. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post. Comply with Homeless Oxfordshire s policies and procedures. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Mar 17, 2026
Full time
About You: Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect. In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances. You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn t just important to you it s what drives you. You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others. If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team. Main Purpose Of The Job: We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision designed for individuals discharged from hospital under the Discharge to Assess model and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence. Main Areas of Responsibility: To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service. To assess risk and suitability of referrals to the service and book new clients in. Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed. To work collaboratively with clients to identify and work towards suitable move on. To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks. To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this. To make and maintain Housing Benefit claims. Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required. To represent Homeless Oxfordshire at interagency meetings, as required. Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others. Maintain positive relationships with all stakeholders. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post. Comply with Homeless Oxfordshire s policies and procedures. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Hays Specialist Recruitment
External/Public Affairs Manager
Hays Specialist Recruitment
We're looking for an External Affairs Manager to help strengthen our reputation, deepen our stakeholder relationships, and ensure our voice shapes the national conversation on housing and social impact. If you're politically astute, energised by stakeholder engagement, and passionate about making a meaningful difference, this is your opportunity to be right at the heart of a major organisational transformation. This is a role with real influence and visibility-your work will directly support the mission to become a truly resident-focused organisation. What you'll be doing Lead public affairs and stakeholder engagement programme, ensuring that MPs, Councillors, London Assembly Members and other key influencers are informed, engaged and inspired by our work. Build trusted relationships with political stakeholders, acting as a credible, proactive and responsive partner. Monitor the political environment and provide expert political insight, risk assessment and strategic briefings to senior leaders. Shape policy positions that clearly articulate priorities and social purpose. Work closely with colleagues across our Corporate Affairs and operational teams to ensure we respond to casework effectively and show up brilliantly for all stakeholders. Support media and incident responses when needed and contribute to the out-of-hours rota. Represent the organisation within key sector networks, ensuring we remain an active and collaborative voice. The successful candidate will be able to demonstrate the below: Experienced in public affairs, government relations or political engagement, ideally in a complex or regulated environment. Politically aware, with a strong understanding of the UK political landscape. A clear, confident communicator able to brief, influence and advise senior leaders. Experienced in stakeholder engagement for a range of stakeholders at various levels Skilled in managing casework, preparing political briefings and translating developments into actionable business insights. Highly organised, collaborative and motivated by social purpose. A strategic thinker with excellent judgment and the ability to anticipate reputational risks. Digitally savvy, adaptable and comfortable working in a fast-moving environment with media and political scrutiny. Experienced in Media Relations, Crisis Communications, Resident Communications and Public Consultations, Town Halls. If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience as they are looking to hold interviews ASAP. Do get in touch if you would like more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
We're looking for an External Affairs Manager to help strengthen our reputation, deepen our stakeholder relationships, and ensure our voice shapes the national conversation on housing and social impact. If you're politically astute, energised by stakeholder engagement, and passionate about making a meaningful difference, this is your opportunity to be right at the heart of a major organisational transformation. This is a role with real influence and visibility-your work will directly support the mission to become a truly resident-focused organisation. What you'll be doing Lead public affairs and stakeholder engagement programme, ensuring that MPs, Councillors, London Assembly Members and other key influencers are informed, engaged and inspired by our work. Build trusted relationships with political stakeholders, acting as a credible, proactive and responsive partner. Monitor the political environment and provide expert political insight, risk assessment and strategic briefings to senior leaders. Shape policy positions that clearly articulate priorities and social purpose. Work closely with colleagues across our Corporate Affairs and operational teams to ensure we respond to casework effectively and show up brilliantly for all stakeholders. Support media and incident responses when needed and contribute to the out-of-hours rota. Represent the organisation within key sector networks, ensuring we remain an active and collaborative voice. The successful candidate will be able to demonstrate the below: Experienced in public affairs, government relations or political engagement, ideally in a complex or regulated environment. Politically aware, with a strong understanding of the UK political landscape. A clear, confident communicator able to brief, influence and advise senior leaders. Experienced in stakeholder engagement for a range of stakeholders at various levels Skilled in managing casework, preparing political briefings and translating developments into actionable business insights. Highly organised, collaborative and motivated by social purpose. A strategic thinker with excellent judgment and the ability to anticipate reputational risks. Digitally savvy, adaptable and comfortable working in a fast-moving environment with media and political scrutiny. Experienced in Media Relations, Crisis Communications, Resident Communications and Public Consultations, Town Halls. If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience as they are looking to hold interviews ASAP. Do get in touch if you would like more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Breaking Barriers
RWP Employment Keyworker
Breaking Barriers
Job title: RWP Employment Keyworker Reports to: Client Services Manager Location: Manchester hybrid working, with a minimum of 2 days a week in the office. Salary: £28,000 - £31,000 Hours: 37.5 hours Contract: 2-year fixed term contract Background Breaking barriers is delivering a Greater Manchester Combined Authority (GMCA) funded programme to provide employment support to participants in the Refugee Welcome Programme (RWP) across Greater Manchester. Overall purpose The main purpose of this role is to support asylum seeking and refugee clients as part of a new statutory contract. You will work closely with the Client Services Manager to support clients to progress into relevant opportunities and signpost to appropriate services. In summary this role will be responsible for: Managing a caseload of clients referred through the programme, supporting RWP clients into employment across GMCA boroughs. Supporting the Client Services Manager with data collection and reporting, within Breaking Barriers and across all delivery partners Conducting outreach to referral partners venues, providing introduction and information about the programme to engage potential participants. Managing monthly network meeting for referral partners, taking the lead on providing updates and discussing any emerging issues with referral partners. Delivery of in-person group sessions with partner organisations at community locations e.g. hotels You ll be a confident communicator, comfortable working with a range of partners and maintaining positive working relationships. Most importantly, you ll share our commitment to working with marginalised communities and have a genuine passion for improving opportunities for refugees and asylum seekers. The successful candidate will be experienced in supporting individuals to progress along their employment journey and understand the need to refer for holistic support. We re looking for someone who has experience working with people with multiple barriers to employment and building relationships with partners to try to address these. You should understand how to adapt your approach in 1-1 and group situations and be creative in developing and delivering group sessions. Key responsibilities We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our services. RWP Referral Partner coordination: Establish and maintain relationships with RWP referral partners to ensure the project is delivered in a collaborative and client-centred way. Establish and coordinate a monthly employment network meeting with referral partners Share updates on participant progression, emerging trends and anonymised case studies demonstrating impact Conduct outreach to various referral partner locations, introducing the service and engaging potential participants. Identify operational challenges and strengthen referral pathways Support the Client Services Manager to ensure good practice and quality in delivery. Support with project coordination to ensure outcomes. This includes but is not limited to recording and sharing minutes in partner meetings and incorporating data/learning for funder reports. Client support Provide personalised employment support to a caseload of participants from the RWP programme across GMCA, helping them understand the UK labour market, define career goals, and develop employability skills. Support clients with all aspects of employment support in-person, in community centres, libraries, and RWP partner offices. Connect clients to training, qualifications and sector pathways Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements. Design and deliver group-based employability support in-person and remotely Liaise with volunteers to source additional expertise and mentoring opportunities for clients. Maintain relationships with referral partners from across Greater Manchester to manage client support and support agencies to signpost clients to additional services, including welfare, housing, and mental health support. Monitoring and Reporting Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system. Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements. Support data collection across all areas, ensuring accuracy for reports. Contribute to monthly and quarterly reporting, working with the Client Services Manager to highlight areas of challenge and also good practice. Contribute and support management by sharing client case studies and stories for reports Safeguarding Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need. Act as a first point of contact for safeguarding concerns during place-based employability sessions with RWP partners. Record and inform management as and when required. Person specification Essential: Experience providing employability support, careers advice, or guidance to individuals facing barriers to employment. Confidence in facilitating network meetings and building partnerships Experience supporting clients facing multiple and complex barriers (e.g., language, trauma, housing, mental health. Understanding of the refugee and asylum seeker experience and the systemic barriers they face. Experience of partnership working in the community or voluntary sector. Ability to work collaboratively and proactively with partners Excellent interpersonal and communication skills, including the ability to work effectively with clients, colleagues, and partners from diverse backgrounds Ability to adapt communication and support style to different needs in both group and 1-1 settings, including low levels of English and varying digital literacy. Strong group facilitation and presentation skills, with creativity in designing engaging group-based activities (e.g. employability, ESOL-linked, orientation workshops). Knowledge of Greater Manchester employment, education and training landscape. Flexibility and willingness to work across multiple community locations in Greater Manchester. Experience using a CRM system to maintain client records demonstrating an understanding of data collection and reporting Strong administrative and organisational skills Ability to manage and prioritise a varied workload, including delivering sessions and providing one-to-one support Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately. Understanding of Lived Experience of seeking sanctuary or forced migration to the UK. Desirable: Experience supporting data collection and monitoring for projects or services Additional Information: This role will require travel for client support and external stakeholder meetings or events. Some evening or weekend work may be required to support clients (TOIL provided) Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief. We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. We received an accreditation for the Empowered Foundations training with a focus on reproductive health in the workplace. As part of the training, our managers accessed learning on pregnancy loss, fertility, flexible working and eliminating bias. We also have a Menopause and Menstrual Health in the Workplace Policy, to ensure colleagues experiencing symptoms receive the support they need. As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role. We are also committed to ongoing workplace adjustments and support for colleagues who need them. Accessibility of our offices Our offices have full disabled access on all floors. WeWork Office (London): At the main entrance you can use the free access lift and then the main passenger lifts to all the floors. There is one disabled toilet per floor. Landmark Office (Birmingham): This building is designed as three specific cores served by a core staircase in each core on each floor within each of these cores is the provision of male, female, unisex and accessible toilet facilities, with accessible passenger lifts to each floor. . click apply for full job details
Mar 17, 2026
Full time
Job title: RWP Employment Keyworker Reports to: Client Services Manager Location: Manchester hybrid working, with a minimum of 2 days a week in the office. Salary: £28,000 - £31,000 Hours: 37.5 hours Contract: 2-year fixed term contract Background Breaking barriers is delivering a Greater Manchester Combined Authority (GMCA) funded programme to provide employment support to participants in the Refugee Welcome Programme (RWP) across Greater Manchester. Overall purpose The main purpose of this role is to support asylum seeking and refugee clients as part of a new statutory contract. You will work closely with the Client Services Manager to support clients to progress into relevant opportunities and signpost to appropriate services. In summary this role will be responsible for: Managing a caseload of clients referred through the programme, supporting RWP clients into employment across GMCA boroughs. Supporting the Client Services Manager with data collection and reporting, within Breaking Barriers and across all delivery partners Conducting outreach to referral partners venues, providing introduction and information about the programme to engage potential participants. Managing monthly network meeting for referral partners, taking the lead on providing updates and discussing any emerging issues with referral partners. Delivery of in-person group sessions with partner organisations at community locations e.g. hotels You ll be a confident communicator, comfortable working with a range of partners and maintaining positive working relationships. Most importantly, you ll share our commitment to working with marginalised communities and have a genuine passion for improving opportunities for refugees and asylum seekers. The successful candidate will be experienced in supporting individuals to progress along their employment journey and understand the need to refer for holistic support. We re looking for someone who has experience working with people with multiple barriers to employment and building relationships with partners to try to address these. You should understand how to adapt your approach in 1-1 and group situations and be creative in developing and delivering group sessions. Key responsibilities We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our services. RWP Referral Partner coordination: Establish and maintain relationships with RWP referral partners to ensure the project is delivered in a collaborative and client-centred way. Establish and coordinate a monthly employment network meeting with referral partners Share updates on participant progression, emerging trends and anonymised case studies demonstrating impact Conduct outreach to various referral partner locations, introducing the service and engaging potential participants. Identify operational challenges and strengthen referral pathways Support the Client Services Manager to ensure good practice and quality in delivery. Support with project coordination to ensure outcomes. This includes but is not limited to recording and sharing minutes in partner meetings and incorporating data/learning for funder reports. Client support Provide personalised employment support to a caseload of participants from the RWP programme across GMCA, helping them understand the UK labour market, define career goals, and develop employability skills. Support clients with all aspects of employment support in-person, in community centres, libraries, and RWP partner offices. Connect clients to training, qualifications and sector pathways Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements. Design and deliver group-based employability support in-person and remotely Liaise with volunteers to source additional expertise and mentoring opportunities for clients. Maintain relationships with referral partners from across Greater Manchester to manage client support and support agencies to signpost clients to additional services, including welfare, housing, and mental health support. Monitoring and Reporting Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system. Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements. Support data collection across all areas, ensuring accuracy for reports. Contribute to monthly and quarterly reporting, working with the Client Services Manager to highlight areas of challenge and also good practice. Contribute and support management by sharing client case studies and stories for reports Safeguarding Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need. Act as a first point of contact for safeguarding concerns during place-based employability sessions with RWP partners. Record and inform management as and when required. Person specification Essential: Experience providing employability support, careers advice, or guidance to individuals facing barriers to employment. Confidence in facilitating network meetings and building partnerships Experience supporting clients facing multiple and complex barriers (e.g., language, trauma, housing, mental health. Understanding of the refugee and asylum seeker experience and the systemic barriers they face. Experience of partnership working in the community or voluntary sector. Ability to work collaboratively and proactively with partners Excellent interpersonal and communication skills, including the ability to work effectively with clients, colleagues, and partners from diverse backgrounds Ability to adapt communication and support style to different needs in both group and 1-1 settings, including low levels of English and varying digital literacy. Strong group facilitation and presentation skills, with creativity in designing engaging group-based activities (e.g. employability, ESOL-linked, orientation workshops). Knowledge of Greater Manchester employment, education and training landscape. Flexibility and willingness to work across multiple community locations in Greater Manchester. Experience using a CRM system to maintain client records demonstrating an understanding of data collection and reporting Strong administrative and organisational skills Ability to manage and prioritise a varied workload, including delivering sessions and providing one-to-one support Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately. Understanding of Lived Experience of seeking sanctuary or forced migration to the UK. Desirable: Experience supporting data collection and monitoring for projects or services Additional Information: This role will require travel for client support and external stakeholder meetings or events. Some evening or weekend work may be required to support clients (TOIL provided) Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief. We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. We received an accreditation for the Empowered Foundations training with a focus on reproductive health in the workplace. As part of the training, our managers accessed learning on pregnancy loss, fertility, flexible working and eliminating bias. We also have a Menopause and Menstrual Health in the Workplace Policy, to ensure colleagues experiencing symptoms receive the support they need. As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role. We are also committed to ongoing workplace adjustments and support for colleagues who need them. Accessibility of our offices Our offices have full disabled access on all floors. WeWork Office (London): At the main entrance you can use the free access lift and then the main passenger lifts to all the floors. There is one disabled toilet per floor. Landmark Office (Birmingham): This building is designed as three specific cores served by a core staircase in each core on each floor within each of these cores is the provision of male, female, unisex and accessible toilet facilities, with accessible passenger lifts to each floor. . click apply for full job details
Harris Hill
Supported Housing Manager
Harris Hill Reigate, Surrey
A values-driven charity is seeking a Supported Housing Manager to lead a specialist supported housing service for women who have experienced homelessness and trauma. Surrey £40,000 £41,000 Full time This role will oversee a 19-bed accommodation service , managing a team that delivers trauma-informed, strengths-based support to help residents rebuild stability and move towards independent living. Key responsibilities include: Managing and supporting a team of frontline support workers Overseeing day-to-day operations of the supported housing service Managing referrals, risk and safeguarding processes Developing partnerships with local authorities, charities and community organisations Supporting residents to access services relating to health, wellbeing, employment and housing Managing budgets, service quality and compliance About you You will have experience managing supported housing or similar services, leading frontline teams and delivering high-quality support for people with complex needs. Strong partnership-building skills and an understanding of trauma-informed practice are important for this role. Due to the nature of the organisation, there is a genuine occupational requirement for the postholder to be a practising Christian , in line with the Equality Act 2010. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 17, 2026
Full time
A values-driven charity is seeking a Supported Housing Manager to lead a specialist supported housing service for women who have experienced homelessness and trauma. Surrey £40,000 £41,000 Full time This role will oversee a 19-bed accommodation service , managing a team that delivers trauma-informed, strengths-based support to help residents rebuild stability and move towards independent living. Key responsibilities include: Managing and supporting a team of frontline support workers Overseeing day-to-day operations of the supported housing service Managing referrals, risk and safeguarding processes Developing partnerships with local authorities, charities and community organisations Supporting residents to access services relating to health, wellbeing, employment and housing Managing budgets, service quality and compliance About you You will have experience managing supported housing or similar services, leading frontline teams and delivering high-quality support for people with complex needs. Strong partnership-building skills and an understanding of trauma-informed practice are important for this role. Due to the nature of the organisation, there is a genuine occupational requirement for the postholder to be a practising Christian , in line with the Equality Act 2010. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
St Mungo's
4x Support Workers
St Mungo's
Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker? Where you ll be working St Mungo s Bristol Accommodation Services are taking on an exciting expansion, including Toll House Court in Southville. Toll House Court is a historic building, with 20 supported housing bedspaces for people experiencing homelessness. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes. What you ll be doing as a Project Worker Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way. Provide practical and personal support to clients with complex needs around areas such as housing and health. Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them. Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support. Continue to develop your skills further around working with clients in a holistic way - we will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. What we're looking for This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we d love to hear from you! Experience supporting vulnerable individuals to identify goals and navigate change. Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach. A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment. An understanding of the challenges faced by people experiencing homelessness. Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 7 April 2026 Interview and assessments between 21-23 April 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
Mar 17, 2026
Full time
Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker? Where you ll be working St Mungo s Bristol Accommodation Services are taking on an exciting expansion, including Toll House Court in Southville. Toll House Court is a historic building, with 20 supported housing bedspaces for people experiencing homelessness. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes. What you ll be doing as a Project Worker Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way. Provide practical and personal support to clients with complex needs around areas such as housing and health. Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them. Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support. Continue to develop your skills further around working with clients in a holistic way - we will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. What we're looking for This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we d love to hear from you! Experience supporting vulnerable individuals to identify goals and navigate change. Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach. A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment. An understanding of the challenges faced by people experiencing homelessness. Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 7 April 2026 Interview and assessments between 21-23 April 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
Homeless Oxfordshire
Night Support Worker - O'Hanlon House
Homeless Oxfordshire
About You: You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team. You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks. Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills. Main Purpose Of The Job: This role is responsible for delivering a safe and supportive service to all residents living at O Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures. Main Areas Of Responsibility: Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community. Maintain a safe, clean and welcoming environment. To support and encourage clients to care for themselves and develop independent living skills. To assess and manage risk for individuals and in the service, making use of emergency services as required. Report any safeguarding concerns without delay in line with the charity s policies and procedures. Comply with the charity s health and safety standards. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. Actively ensure security of the building through regular checks and monitoring of CCTV system. To carry out designated cleaning and laundry duties (and any other housekeeping tasks). To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation. To participate in the induction of and support new team members. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied promoted in carrying out duties of the post. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days. What s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Mar 17, 2026
Full time
About You: You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team. You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks. Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills. Main Purpose Of The Job: This role is responsible for delivering a safe and supportive service to all residents living at O Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures. Main Areas Of Responsibility: Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community. Maintain a safe, clean and welcoming environment. To support and encourage clients to care for themselves and develop independent living skills. To assess and manage risk for individuals and in the service, making use of emergency services as required. Report any safeguarding concerns without delay in line with the charity s policies and procedures. Comply with the charity s health and safety standards. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. Actively ensure security of the building through regular checks and monitoring of CCTV system. To carry out designated cleaning and laundry duties (and any other housekeeping tasks). To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation. To participate in the induction of and support new team members. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied promoted in carrying out duties of the post. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days. What s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Hays Construction and Property
Plumber (Heating Fitting)
Hays Construction and Property
Your new company We provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. Your new role Working to deliver the best quality service, you'll be carrying out replacement of the central heating and hot water systems to domestic properties, which will include pipework, radiators, hot water cylinders, valves and insulation.You'll receive and complete assigned tasks using a handheld device (full training), working efficiently and safely in line with best practice to achieve excellent customer experience. What you'll need to succeed Previous experience in a similar role, you'll have the ability to work in all weather, operating small hand tools and will be able to follow written and verbal instructions. You'll have excellent working H & S knowledge and knowledge of communal district heating and hot water supplies. Ideally, you will have a social/local authority housing background. Essential Qualifications Required: Appropriate Level 2 NVQ/SVQ; Level 2 NVQ Diploma or equivalent qualifications in Domestic Heating or Heating & Ventilation JIB PMES Heating Fitter Blue Card or working towards. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). What you'll get in return Competitive Salary Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Cassandra Moss in your local Hays office today. Cassandra Moss (phone number removed) (phone number removed) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 17, 2026
Full time
Your new company We provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. Your new role Working to deliver the best quality service, you'll be carrying out replacement of the central heating and hot water systems to domestic properties, which will include pipework, radiators, hot water cylinders, valves and insulation.You'll receive and complete assigned tasks using a handheld device (full training), working efficiently and safely in line with best practice to achieve excellent customer experience. What you'll need to succeed Previous experience in a similar role, you'll have the ability to work in all weather, operating small hand tools and will be able to follow written and verbal instructions. You'll have excellent working H & S knowledge and knowledge of communal district heating and hot water supplies. Ideally, you will have a social/local authority housing background. Essential Qualifications Required: Appropriate Level 2 NVQ/SVQ; Level 2 NVQ Diploma or equivalent qualifications in Domestic Heating or Heating & Ventilation JIB PMES Heating Fitter Blue Card or working towards. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). What you'll get in return Competitive Salary Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Cassandra Moss in your local Hays office today. Cassandra Moss (phone number removed) (phone number removed) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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