85 jobs found

We are looking to recruit an experienced Claims Specialist for this established MGA Responsibilities include: Case Management: Efficiently handle a designated caseload of insurance claims (property, liability, PI/D&O) from first notification through to closure. • Review and assess each insurance claim in-line with client philosophies with a focus on more complex claims. • Liaise and assist brokers and insurers throughout the claims process, offering guidance and support. • Collaborate with Underwriters on coverage issues, renewals and claims queries. • Assess claims validity and coverage in accordance with policy terms. • Maintain accurate records and update claims management systems. • Provide regular updates to stakeholders and escalate complex cases when necessary. • Ensure claims are processed in a timely manner in accordance with KPI's • Provide comprehensive verbal and written advice on all aspects of Policy Wording in relation to cover and claims. • Provide advice to policy holders on their claims and the best method of settlement where appropriate • Obtain relevant documentation for the assessment of the claim including photographs, third party reports, receipts/proof of purchase etc. • Ensure all recovery aspects of claims are monitored and amounts due are obtained where necessary • Highlight potentially fraudulent claims to the Claims Supervisor and third parties as appropriate • Liaise with policyholders, clients, insurers, loss adjusters and other relevant parties to ensure good relationships are maintained. • Settling claims and advising policyholders of the outcome. • Ensure company records are maintained (using Pro-Claim or other IT platform as provided) on all claims. • Ensure system Tasks are completed in a timely manner. • Ensure Compliance with FCA regulations and internal policies. • Support the Claims Manager with reporting and analysis. • Work proactively within a team, share knowledge, and contribute to continuous process improvement initiatives. • Undertaking any other related duties as may be reasonably required. This position offers a reflective salary and benefits package. Hybrid working Genuine career opportunities If you feel you have the relevant experience within the Claims environment then please submit your CV for consideration. The Recruiter Insurance Specialists are acting as a Recruitment Agency

Hours: 35 hours per week, Monday - Friday Location: Glasgow/Hybrid with attendance in the Glasgow office at least once per week. Our Opportunity: Davies are looking to recruit an experienced Claims Handler to join our growing Casualty team. As our new Claims Handler, you will be part of a dedicated team that is responsible for providing a quality, proactive, 360 claims service on behalf of important clients and in accordance with the insurer's claims handling philosophy. At Davies, we value transferable skills and qualities that focus on what you can bring to the role and you will be provided with full training and support when you start with us. Key Responsibilities Establishing if cover is in place for a claim Use of the digital claims handling system Investigate all liability claims either from the desk or referring to loss adjusters where necessary Making decisions on liability Negotiating settlements Ensure compliance with all legal timescales and client SLAs Build relationships with external clients and stakeholders Provide referral support to less experienced colleagues Skills, Knowledge & Expertise Experience of policy wording and terms and conditions Knowledge of insurance and the insurance market Knowledge of how to value an injury claim Knowledge of reserving philosophies desirable Knowledge of Civil Procedure Rules and the Claims Portal Good communications skills at all levels Excellent customer service The ability to work as part of a team Take responsibility for your own workload Must be able demonstrate adaptability and flexibility Good planning and organisational skills Strong IT skills Job Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working; hybrid, work from home or join a collaborative office space Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. The role will be hybrid working from the office 3 days per week. Key responsibilities: Handling a portfolio of Casualty Claims including Injury/Third Party Property Dealing with a variety of communication via emails/telephone/teams etc. Managing claims throughout the lifecycle of the claims process Liaising with Policyholders, Insurers, Brokers and any other relevant party involved Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: Experienced Liability Claims Handler being able to manage claims through to settlement Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process An exceptional communicator and strive to give a first-class customer service throughout Self-motivated and have excellent attention to detail Enjoy working in a pressured/targeted environment working to SLA's, KPI's Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential Be industry qualified, be working towards or have the desire to work towards Happy to work in an office environment and be a team player

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. The role will be hybrid working from the office 3 days per week. Key responsibilities: Handling a portfolio of Casualty Claims including Injury/Third Party Property Dealing with a variety of communication via emails/telephone/teams etc. Managing claims throughout the lifecycle of the claims process Liaising with Policyholders, Insurers, Brokers and any other relevant party involved Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: Experienced Liability Claims Handler being able to manage claims through to settlement Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process An exceptional communicator and strive to give a first-class customer service throughout Self-motivated and have excellent attention to detail Enjoy working in a pressured/targeted environment working to SLA's, KPI's Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential Be industry qualified, be working towards or have the desire to work towards Happy to work in an office environment and be a team player

Niche liability adjusting practice seeks to appoint a senior technical liability adjuster to handle a wide range of personal injury and third party property damage losses across traditional EL & PL risks within the South East. You will be home-based but will have the opportunity to work from our client's main office in the South East should that be convenient to where you live. Our client works for a range of quality Lloyd's Market and traditional insurer clients with the vast majority of your work being on a time and expensed basis. About you: Candidates must essentially have at least 4-5 years experience of working in the liability adjusting field and be confident of working on your own initiative in an unsupervised environment. You can live anywhere within the South East, although there is a slight preference for someone living to the South of London. Formal qualifications through ACII would be preferred but are not essential. Salary & Benefits: Basic salary up to £75,000 plus bonus, car allowance, pension, private medical care and 30 days holiday.

Niche national liability adjusting practice seeks to strengthen its UK network through the appointment of a Senior Technical Liability Adjuster in Scotland. You will be home-based, ideally living in the Central Belt and capable of handling a wide range of quality personal injury losses on a cradle-to-grave basis. Our client concentrates on smaller caseloads of quality losses with all work being undertaken on a time and expensed basis. The majority of the losses will occur within the Glasgow/Edinburgh area but on occasions you will be required to travel to the Highlands and Islands. About you: Candidates will preferably have a minimum of 5 years in an external liability adjusting role and the willingness to handle both basic and complex liability losses without supervision. You should be self-motivated and confident in your own ability. Progress with professional qualifications through ACII is seen to be important but is not essential. Salary & Benefits: Basic salary to £60-65,000 plus bonus car allowance pension private medical care 25 days holiday

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. The role will be hybrid working from the office 3 days per week. Key responsibilities: Handling a portfolio of Casualty Claims including Injury/Third Party Property Dealing with a variety of communication via emails/telephone/teams etc. Managing claims throughout the lifecycle of the claims process Liaising with Policyholders, Insurers, Brokers and any other relevant party involved Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: Experienced Liability Claims Handler being able to manage claims through to settlement Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process An exceptional communicator and strive to give a first-class customer service throughout Self-motivated and have excellent attention to detail Enjoy working in a pressured/targeted environment working to SLA's, KPI's Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential Be industry qualified, be working towards or have the desire to work towards Happy to work in an office environment and be a team player

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. The role will be hybrid working from the office 3 days per week. Key responsibilities: Handling a portfolio of Casualty Claims including Injury/Third Party Property Dealing with a variety of communication via emails/telephone/teams etc. Managing claims throughout the lifecycle of the claims process Liaising with Policyholders, Insurers, Brokers and any other relevant party involved Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: Experienced Liability Claims Handler being able to manage claims through to settlement Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process An exceptional communicator and strive to give a first-class customer service throughout Self-motivated and have excellent attention to detail Enjoy working in a pressured/targeted environment working to SLA's, KPI's Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential Be industry qualified, be working towards or have the desire to work towards Happy to work in an office environment and be a team player

Our client is an international loss adjusting practice seeking to strengthen its Liability Division within London and the South East, through the appointment of a Senior Liability Adjuster who will sit above the General Liability Team, but below the Major & Complex Loss Unit. You will deal with the full range of high value and/or complex liability claims across both injury and TPPD, generally above £100,000 and up to a value of £250,000. The position is home based and will require you to operate throughout the London and South East region. About you: Candidates must have a proven track record of dealing with large and complex liability claims either in respect of injury or TPPD, and you should be ambitious to work in a full-time dedicated major & complex loss role as this is a development role into that type of position. Formal qualifications would be preferred but are not essential. Salary & Benefits: Basic salary up to £70,000 plus fee related bonus, car/car allowance, pension, private medical care and 25 days annual holiday.

Our client is an international loss adjusting practice seeking to strengthen its Liability Division within London and the South East, through the appointment of a Senior Liability Adjuster who will sit above the General Liability Team, but below the Major & Complex Loss Unit. You will deal with the full range of high value and/or complex liability claims across both injury and TPPD, generally above £100,000 and up to a value of £250,000. The position is home based and will require you to operate throughout the London and South East region. About you: Candidates must have a proven track record of dealing with large and complex liability claims either in respect of injury or TPPD, and you should be ambitious to work in a full-time dedicated major & complex loss role as this is a development role into that type of position. Formal qualifications would be preferred but are not essential. Salary & Benefits: Basic salary up to £70,000 plus fee related bonus, car/car allowance, pension, private medical care and 25 days annual holiday.

New Role: Claims Adjuster Industrial DiseaseInsurerLondon / Birmingham / Worthing I am currently partnered with a leading Insurer who are seeking a Claims Adjuster to join their Disease team to focus on NIHL Claims.This role will be adjusting NIHL Claims arising from the UK, from notice to settlementMy client is looking for someone with a strong understanding of NIHL cases, and this can be from an Insurer/Paralegal/Fee Earner type of role. Key Responsibilities Maintain and update claim files by accurately recording and managing claims data in line with industry best practices, handling matters of significant technical complexity and exposure. Exercise sound judgement in verifying policy coverage by analysing relevant terms and determining whether reported losses fall within coverage. Assess liability by gathering and evaluating relevant facts, applying applicable laws, and establishing principles of negligence or breach of duty where appropriate. Drive timely claim resolution by developing and executing a clear case strategy, completing thorough evaluations, and escalating issues when necessary. Adhere to all applicable service level agreements (SLAs). Establish appropriate reserves in accordance with SLAs and conduct regular reviews throughout the claim lifecycle, ensuring estimates remain accurate and within delegated authority. Evaluate damages by calculating applicable losses or ranges permitted by law. Negotiate settlements using effective strategies and available tools within delegated authority, referring matters that exceed authority levels as required. Deliver high standards of customer service through proactive communication and timely responses in accordance with service protocols. Manage litigated claims by instructing approved legal representatives where appropriate, setting litigation strategies and budgets, coordinating activities, reviewing settlement opportunities, monitoring expenses, and authorising payments within authority. Ensure full compliance with applicable legal, regulatory, and internal control requirements. Pursue and secure appropriate contributions and recoveries. Escalate suspected fraudulent claims to management promptly. Support profitable growth by identifying risk insights, trends, and emerging exposures. Act as a technical resource by mentoring junior claims professionals and sharing expertise within the relevant line of business. Safeguard organisational reputation by maintaining confidentiality and treating customers fairly at all times. Maintain and enhance professional and technical knowledge through ongoing education, awareness of industry developments, and participation in professional networks. Contribute to team objectives and support projects as required. Identify and resolve issues by applying policies, procedures, and standards to ensure consistency and quality outcomes. Take ownership of personal development and seek guidance from senior colleagues on complex matters to promote continuous improvement. Demonstrate commitment to organisational values and collaborative teamwork. Stay informed of relevant legal, regulatory, and medical developments. Take a proactive approach to claims handling, promoting early resolution where appropriate to minimise claim duration and associated costs. Ensure all valid policy obligations are fulfilled and that customers are treated fairly in accordance with applicable conduct requirements. Participate in audits, due diligence exercises, and policyholder meetings when required. Comply with all organisational policies and compliance requirements, maintaining confidentiality and representing the organisation professionally at all times.

Loss Adjuster - Property Claims Glasgow / Scotland Salary £DOE I am recruiting for an experienced Loss Adjuster to join a growing independent loss adjusting firm following continued success and new business wins. This is a key hire within a supportive business where you are valued, respected and encouraged to develop . The role: Involves handling a varied portfolio of private and commercial property claims , working across Scotland with an office base in Glasgow. Working closely with brokers, insurers and legal organisations. Initial Claim Assessment Review the claim notification, policy wording, and coverage details to understand what is insured and any relevant conditions or exclusions. Make early contact with the policyholder, broker, or insurer to gather initial information and set expectations. Site Visits & Damage Investigation Attend the property to inspect and assess the extent of damage (domestic or commercial). Identify the cause of loss (e.g., escape of water, fire, storm, impact, subsidence). Take photographs, measurements, and detailed notes to support findings. Determine whether the loss is valid under the policy. Evidence Gathering & Validation Interview policyholders, witnesses, contractors, and other relevant parties. Review documentation such as invoices, repair estimates, maintenance records, or security footage. Identify potential fraud indicators and escalate where appropriate. Managing Contractors & Specialists Liaise with surveyors, restoration companies, engineers, and other experts when specialist input is required. Obtain and evaluate repair estimates or reinstatement proposals. Ensure work is cost-effective and appropriate for the type of damage. Communication & Customer Support Provide clear updates to policyholders, brokers, and insurers throughout the claim lifecycle. Explain decisions, next steps, and policy implications in a professional and empathetic manner. Manage expectations around timescales, coverage, and settlement outcomes. Negotiation & Settlement Calculate settlement values based on policy terms, repair costs, and depreciation where applicable. Negotiate fair settlements with policyholders, contractors, or third parties. Recommend settlement strategies to insurers and obtain authority where required. Reporting & Documentation Produce detailed, accurate reports outlining cause, liability, quantum, and recommendations. Maintain clear file notes and ensure compliance with regulatory and insurer standards. Track claim progress and ensure timely closure. Risk Management & Compliance Ensure all actions comply with FCA regulations, insurer guidelines, and industry standards. Identify trends or recurring issues that may indicate risk exposure for insurers. Travel & Territory Management Plan and manage travel across the allocated region (in your case, Scotland). Organise workload efficiently to meet service-level agreements and deadlines. Experience: Experience handling domestic and commercial property claims Strong investigation, negotiation and customer-facing skills Ability to manage your own caseload independently Full UK driving licence Interest in professional development and qualifications, is not attained already For a confidential chat, please give me a call on or forward your CV to

Job Title: Claims Executive Location: South West and South Wales Salary: £50,000 - £70,000 (DOE) Benefits: Pension, 25 days holiday + Bank Holidays, Holiday Purchase Scheme, Individual Private Medical, Life Assurance, Flexible Benefits, Fully funded qualifications About the Company: This is an opportunity to join a well-established, multi-office insurance brokerage with a strong regional presence across the South West and South Wales. Built on a meritocratic and family-orientated culture, the business rewards initiative, ownership and long-term commitment. With low staff turnover and a reputation for developing talent, the firm is investing in strengthening its claims proposition - creating a brand-new regional Claims Executive role to elevate client service, deliver trend analysis, and support strategic growth. Role Summary: This is a client-facing, relationship-driven Claims Executive position with genuine autonomy and visibility. You'll manage a caseload of circa 100 complex commercial claims (including motor and liability), while acting as the primary claims contact for several high-value clients. Beyond technical handling, the focus is on chairing claims review meetings, delivering trend analysis, contributing to new business presentations, and helping shape the regional claims strategy. It's an ideal opportunity for someone who enjoys being out with clients, influencing stakeholders, and taking ownership. Key Responsibilities: • Manage and drive complex commercial claims to resolution - ensuring clients receive proactive, high-quality service. • Chair claims review meetings and deliver trend analysis - positioning yourself as a trusted adviser to clients. • Identify risk management opportunities - improving client outcomes and strengthening retention. • Support new business presentations - showcasing the strength of the claims proposition. • Build strong relationships with insurers, loss adjusters and internal Account Executives - enhancing collaboration and influence. • Contribute to regional projects and proposition development - helping evolve how claims is delivered. Requirements: • Proven experience within commercial insurance claims. • Strong client-facing experience, confident in leading meetings and stakeholder discussions. • Exposure to cross-class commercial claims, including motor and liability. • Ability to interpret claims data and deliver meaningful analysis to clients. • Comfortable managing a caseload while balancing client-facing commitments. • ACII qualified (desirable, not essential). • Acturis knowledge advantageous. If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Senior Claims Handler, Corporate Claims Executive, Client Claims Manager, Commercial Claims Consultant, Claims Relationship Manager

Senior Claims Adjuster - US Property Binders London Negotiable Salary + Excellent Benefits We are currently recruiting for a Senior Claims Adjuster - US Property Binders on behalf of one of the leading insurers in the Lloyd's of London insurance market. Role Summary The successful candidate will proactively adjust complex claims from their initial notification through settlement and be a point of referral and guidance for claims colleagues, collaborating closely with the Underwriting team. The US Property Binders Senior Claims Adjuster will report to the Property Binders and Casualty Claims Manager and sit within the P&C product line. Key Responsibilities Determining the validity, accuracy and extent of coverage, liability and quantum positions. Driving the resolution of claims, including complex files, which may involve attendance at arbitrations, mediations, depositions, or trials. Ensuring that adequate financial provisions are maintained and reported appropriately for all claims. Managing recovery, subrogation or salvage opportunities. Identifying trends across a portfolio / class of business. Communication with Internal and External Stakeholders. Providing high quality reporting of claims and events. Managing relationships with DCAs, external service providers and legal advisers. Escalating issues and areas of concern and manage issues to resolution with assistance Key Requirements Knowledge of handling complex US Property Binder claims in the London insurance market. Advanced understanding of the market including the applicable regulatory context. Experience of TPA / DCA and Third-Party management. Strong claims negotiation skills. History of Portfolio and Project Management. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.

Casualty Claims Handler Annual Salary: To be discussed Location: Chelmsford, Essex Job Type: Hybrid We are seeking a Casualty Claims Handler to join our dynamic team in Chelmsford. This role involves the desktop handling of UK and European Casualty Real Estate Claims, focusing primarily on Public Liability-covering injury and third-party property damage. This position reports to the Operations & Client Relationship Manager - Casualty and offers a hybrid working model. Day-to-day of the role: Desktop technical handling of UK and European Real Estate Casualty Claims. Serve as a technical referral point when needed. Manage multiple accounts within the department, including attending client meetings, presentations, and technical training sessions. Handle incoming and outgoing communications such as emails, telephone calls, video calls, and correspondence to progress claims and resolve queries. Control the lifecycle of the files to drive diary management and proactive handling. Liaise with insured, insurers, brokers, and other stakeholders to ensure optimum customer service and become a point of contact for interested parties. Collaborate with both our UK and European Casualty Adjusters and Account Management Teams. Ensure time reporting and billing compliance with internal standards processing and systems. Capture data and produce MI for clients as well as for internal use, including performance measurement and data integrity reports. Uphold company standards in relation to all technical and operational policies and procedures, including data protection and information security. Manage accounts and handle invoicing. Required Skills & Qualifications: Minimum 5 years' experience handling a caseload of Casualty Claims, with essential experience in Public Liability (both Injury and third-party property damage). Experience with UK claims and familiarity with relevant protocols such as the low value claims portal. Comfortable with desktop investigations into casualty claims to establish policy coverage, reserves, and legal liability. Ability to manage a significant caseload of claims and produce reports and formal advice for clients. Self-motivated with a keen attention to detail and a desire for technical progression. Experience in managing client accounts/schemes and meeting targets related to SLAs, hours charged, and fee income. Ability to work independently and collaboratively within a team. Knowledge of European languages (Spanish, French, German, Italian) is advantageous but not essential. Desirable to hold or be working towards a professional claims qualification. Benefits: Competitive salary. Hybrid working model. Opportunities for professional development and progression. Supportive team environment.

We're working with a well-established and respected independent insurance broker based in Lincolnshire, who are looking to recruit an experienced Commercial Claims Handler to join their growing team. This is an exciting opportunity to join a forward-thinking brokerage with a strong reputation for service excellence, offering flexibility, progression, and a collaborative working environment. The Role: As a Commercial Claims Handler, you'll be responsible for managing a wide range of commercial insurance claims from first notification through to settlement, ensuring clients receive a seamless and supportive experience throughout the process. Key Responsibilities: Handling a variety of commercial claims including property, liability, motor, and combined risks Managing the full lifecycle of claims, from first notification to closure Liaising with insurers, loss adjusters, and clients to ensure swift and fair resolution Keeping clients informed throughout the claims process, providing expert guidance and support Maintaining accurate records and ensuring compliance with FCA regulations Working closely with Account Handlers and Executives to ensure client satisfaction About You: Experience handling commercial insurance claims within a broker or insurer environment Strong technical knowledge across key commercial lines Excellent communication and negotiation skills Highly organised with strong attention to detail Able to manage multiple claims simultaneously while maintaining service quality Cert CII qualified or working towards (supported if not yet achieved) Experience using Acturis or similar broking software (advantageous) What's on Offer: Salary: £32,000 per annum Hybrid working model (3 days office / 2 days home) 25 days holiday plus bank holidays Pension scheme and life assurance Support for professional qualifications and ongoing development Friendly and professional team culture within modern Maidstone offices Real opportunity to grow and progress within a respected independent brokerage This is a fantastic opportunity for an experienced Claims Handler looking to join a supportive and growing broker where your expertise will be truly valued. Apply today or contact us for a confidential discussion about the role.

Avencia are working with a well-established insurer who are looking to expand their London Market claims function with the hire of a Claims Adjuster in Leeds. They are currently recruiting several roles, handling a diverse portfolio of professional lines, financial lines, or marine liability claims. The successful candidate will be responsible for managing high-value, low-value claims that originate click apply for full job details

Your new company A well-established and respected insurance organisation within the London Market is seeking a skilled Motor and Property/Liability Claims Adjuster to join its high-performing team. This is a fantastic opportunity to work within a collaborative environment that values technical expertise, commercial awareness, and proactive claims handling. The company offers a broad portfolio of commercial risks and is known for its commitment to professional development and operational excellence. Your new role In this role, you will be responsible for managing a range of claims from initial notification through to final settlement across Motor, Property and Liability. You'll be expected to respond promptly to new claims, set up files, and gather all necessary documentation to support resolution. Where appropriate, you will appoint external experts such as loss adjusters, engineers, and legal advisors to assist in the claims process. Communication with brokers, policyholders, and other stakeholders will be a key part of your day-to-day responsibilities, ensuring that claims are handled efficiently and with a commercially minded approach. You will also be expected to maintain accurate records, ensure all correspondence is properly filed within the digital claim's system, and escalate any material concerns to senior team members. Attendance at internal and external claims meetings may be required, and you'll be encouraged to contribute to the continuous improvement of claims practices. Collaboration with other departments and industry bodies will be part of your remit, and you'll play a key role in safeguarding the company's interests throughout the claim's lifecycle. What you'll need to succeed To be successful in this role, you should have at least five years of experience in claims handling across the Motor, Property/Liability class of business, ideally within the London Market. A solid understanding of SME policy wording is essential, along with strong technical knowledge in motor claims and exposure to property or liability lines. You'll need to be confident working with figures and comfortable engaging with a range of stakeholders, including brokers, policyholders, and external experts. Strong interpersonal and communication skills are vital, as is a high level of attention to detail and accuracy. You should be willing to take ownership of your work and demonstrate accountability in your decision-making. Proficiency in Microsoft Office applications such as Outlook, Excel, Word, and PowerPoint is expected, and you'll receive full training on internal systems and products to support your success in the role. What you'll get in return This is a unique opportunity to join a forward-thinking claims team within a leading London Market insurer. You'll benefit from a supportive working environment, exposure to complex and varied claims, and opportunities for professional growth. The company offers a competitive salary and benefits package, along with the chance to make a meaningful impact in a key business area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Liability Loss Adjusting operation is seeking an additional Senior Liability Adjuster to their team in the Midlands. Specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events. The role provides flexible working arrangements either working from home or one of their City Centre offices with regular regional travel required with occasional overnight stays depending upon location. Responsibilities will include: You will be supporting clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100,000. Establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes. Your portfolio of work will consist of a mixture of employers' liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis. About you: Candidates must be able to demonstrate their experience in the field dealing with the investigation of EL and PL losses. Ideally working towards professional qualifications. Salary & Benefits: Basic salary up to £60,000 plus full benefits package

Our client is looking for an experienced Account Handler to join their Real Estate Casualty team in Chelmsford. This is a role for someone who enjoys technical ownership, strong client relationships, and being genuinely involved in how claims are handled from start to finish. If you're looking for a position where your judgement is valued, your experience matters, and your day-to-day work goes beyond just "keeping things ticking over", this could be a great next step. So, what makes this role different? You'll be responsible for the desktop handling of UK and European Real Estate Casualty claims , managing files cradle to grave and acting as a key point of contact for clients, insurers, brokers, and internal stakeholders. You'll be managing accounts, contributing to client meetings, supporting technical discussions, and playing an active part in how claims strategies are delivered-while working closely with UK and European adjusters. It's a role that blends technical claims handling, client-facing responsibility, and account management , with the autonomy to genuinely influence outcomes. What you'll be doing day-to-day: Handling a caseload of UK and European Real Estate Casualty claims (primarily Public Liability - injury and third-party property damage) on a full lifecycle basis Acting as a technical referral point when required Managing client accounts and supporting meetings, presentations, and training sessions Liaising with insureds, insurers, brokers, and other stakeholders to deliver a high standard of service Working closely with UK and European Casualty Adjusters and Account Management teams Proactively managing diaries, correspondence, and file lifecycles Producing reports, MI, and data analysis for both clients and internal use Ensuring all work aligns with internal standards, data protection, and information security policies Time recording, billing, and invoicing in line with internal systems and SLAs What we're looking for: You'll already have solid experience handling Casualty claims , ideally with strong Public Liability exposure, and be comfortable managing a busy caseload with minimal supervision. You're confident investigating claims, assessing coverage and liability, setting reserves, and providing clear advice to clients. You're organised, detail-focused, and comfortable balancing technical work with client interaction. Experience with Real Estate claims or European exposures is a bonus-but not essential. The same goes for additional European languages and professional qualifications. Most importantly, you take pride in delivering a high-quality client experience and enjoy being a trusted, knowledgeable point of contact. Why this opportunity stands out: Hybrid working from the Chelmsford office Exposure to complex UK and European casualty claims A collaborative, supportive team environment Clear technical development and progression opportunities A role where your contribution is visible and genuinely valued If you're an experienced Senior Claims Handler looking for a role with more depth, responsibility, and trust-this one is well worth a conversation.