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operations team leader
Gleeson Recruitment Group
Network Operations Manager
Gleeson Recruitment Group
We are seeking an experienced Network Operations Manager to lead the stability, performance, and strategic evolution of our clients network infrastructure. This is a key leadership role responsible for both Business as Usual (BAU) operations and network transformation initiatives, ensuring secure, resilient and scalable connectivity across the organisation. The successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered / Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. Collaborate with Security and Infrastructure teams to strengthen overall cyber resilience. Maintain compliance with internal security standards and industry best practices. Transformation & Modernisation Drive modernisation of legacy Cisco Firepower and associated network equipment. Contribute to broader IT transformation programmes and system upgrades. Evaluate new networking technologies, vendors, and solutions aligned with long-term strategy. Develop roadmaps for network scalability and resilience. Leadership & Stakeholder Engagement Work closely with senior IT leadership and cross-functional teams to align network capabilities with business objectives. Manage third-party suppliers, MSPs and contractors where required. Provide technical leadership and mentorship to network engineers or support teams. Produce executive-level reports on performance, risks and improvement plans. Skills & Experience Required Technical Strong hands-on background in enterprise networking. Deep experience with Cisco technologies, particularly Firepower and firewall management. Proven experience implementing Zero Trust / layered network security models. Knowledge of SSL Decryption, IDS/IPS, VPNs, segmentation and secure access controls. Experience with network monitoring and management tools. Understanding of cloud networking principles (Azure / AWS / Hybrid environments desirable). Professional Demonstrated experience managing network operations in mid-to-large scale environments. Ability to balance BAU stability with transformation initiatives. Strong incident management and problem-solving capability. Excellent communication and stakeholder management skills. Experience managing suppliers or technical partners. Desirable Certifications such as CCNP, CCIE, CISSP or equivalent. Exposure to SD-WAN, SASE or modern network security frameworks. Experience within regulated or security-sensitive industries. Working Arrangements Predominantly remote, with occasional on-site presence required in Brierley Hill for key meetings, planning sessions or infrastructure reviews. What Success Looks Like Improved network stability and reduced incident frequency. Clear roadmap and delivery of network modernisation initiatives. Strengthened security posture and adoption of layered/Zero Trust principles. Effective collaboration with wider IT and business stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 14, 2026
Full time
We are seeking an experienced Network Operations Manager to lead the stability, performance, and strategic evolution of our clients network infrastructure. This is a key leadership role responsible for both Business as Usual (BAU) operations and network transformation initiatives, ensuring secure, resilient and scalable connectivity across the organisation. The successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered / Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. Collaborate with Security and Infrastructure teams to strengthen overall cyber resilience. Maintain compliance with internal security standards and industry best practices. Transformation & Modernisation Drive modernisation of legacy Cisco Firepower and associated network equipment. Contribute to broader IT transformation programmes and system upgrades. Evaluate new networking technologies, vendors, and solutions aligned with long-term strategy. Develop roadmaps for network scalability and resilience. Leadership & Stakeholder Engagement Work closely with senior IT leadership and cross-functional teams to align network capabilities with business objectives. Manage third-party suppliers, MSPs and contractors where required. Provide technical leadership and mentorship to network engineers or support teams. Produce executive-level reports on performance, risks and improvement plans. Skills & Experience Required Technical Strong hands-on background in enterprise networking. Deep experience with Cisco technologies, particularly Firepower and firewall management. Proven experience implementing Zero Trust / layered network security models. Knowledge of SSL Decryption, IDS/IPS, VPNs, segmentation and secure access controls. Experience with network monitoring and management tools. Understanding of cloud networking principles (Azure / AWS / Hybrid environments desirable). Professional Demonstrated experience managing network operations in mid-to-large scale environments. Ability to balance BAU stability with transformation initiatives. Strong incident management and problem-solving capability. Excellent communication and stakeholder management skills. Experience managing suppliers or technical partners. Desirable Certifications such as CCNP, CCIE, CISSP or equivalent. Exposure to SD-WAN, SASE or modern network security frameworks. Experience within regulated or security-sensitive industries. Working Arrangements Predominantly remote, with occasional on-site presence required in Brierley Hill for key meetings, planning sessions or infrastructure reviews. What Success Looks Like Improved network stability and reduced incident frequency. Clear roadmap and delivery of network modernisation initiatives. Strengthened security posture and adoption of layered/Zero Trust principles. Effective collaboration with wider IT and business stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
SKY
CX Service Design Lead
SKY Beckenham, Kent
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Morrisons
Operations Manager
Morrisons Lanark, Lanarkshire
More About The Role We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Mar 14, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Absolute Works
HR Consultant
Absolute Works Barford, Warwickshire
Job Title - HR Consultant Reporting To - Director of HR and Operations Purpose of Role To act as a senior HR Advisor and trusted Consultant to a diverse portfolio of clients, delivering expert HR guidance and solutions. You will support the broader team with complex casework, and driving client relationships forward to ensure service excellence and business growth. Key Responsibilities Client-Facing HR Consultancy Serve as the primary contact for a range of client organisations, offering strategic and practical HR advice tailored to their industry, size, and operational needs. Build strong, proactive relationships with client stakeholders, acting as a trusted advisor on all aspects of HR management. Provide expert guidance on employee relations matters including disciplinary, grievance, performance management, and absence management. Oversee and support formal HR processes including investigations, hearings, appeals, and consultations (e.g. redundancy, TUPE). Partner with clients to develop and implement effective workforce strategies covering resourcing, succession planning, and employee engagement. Maintain awareness of legislative changes and ensure client policies and practices remain legally compliant and aligned with best practice including communicating with clients as necessary. Policy, Compliance & Reporting Support the review, drafting, and implementation of employment policies and procedures in line with current legislation and client requirements. Monitor client compliance with HR best practices, identifying risks and recommending improvements. Produce high-quality management information and reporting for client board or senior leadership review. Recruitment & Workforce Planning Lead and oversee recruitment campaigns on behalf of clients, providing guidance on job design, attraction strategies, interviewing, and selection processes where necessary. Support clients with onboarding frameworks, probation reviews, and appraisal processes. Operational Support & Team Contribution Support and mentor junior team members, contributing to the upskilling of the wider consultancy team. Act as a senior support to the Director of HR and Operations, contributing to project work, operational planning, and business development initiatives. Be flexible in supporting wider consultancy or business functions as required, which may include areas such payroll support or office operations. Person Specification Skills & Experience Proven generalist HR experience in an advisory or consultancy role, with strong employee relations knowledge. Demonstrated experience designing and delivering training and development content to client or internal stakeholders. Strong working knowledge of UK employment law and HR best practices. Confident working with senior stakeholders and providing advice across all levels of an organisation. Experience working across a variety of sectors, including retail or SME environments, is advantageous. Attributes Commercially aware with the ability to adapt HR solutions to suit varied client environments. Highly organised and detail-oriented with excellent administrative discipline. Strong interpersonal and communication skills, both written and verbal. Self-motivated and proactive, with the ability to manage multiple clients and priorities simultaneously. Collaborative team player who thrives in a dynamic consultancy environment. Qualifications CIPD Level 5 (minimum) or working towards; Level 7 desirable. Evidence of continued professional development in HR or training-related disciplines. Special Conditions Regular UK travel to client sites is required; candidates must have a full UK driving licence and access to their own vehicle. Flexibility to work outside core hours may be necessary to accommodate client needs, particularly those in the retail and hospitality sectors. Benefits 22 days leave, plus birthday day off, plus Bank Holidays On site, free parking Company Pension Regular Team Building events Additional Leave
Mar 14, 2026
Full time
Job Title - HR Consultant Reporting To - Director of HR and Operations Purpose of Role To act as a senior HR Advisor and trusted Consultant to a diverse portfolio of clients, delivering expert HR guidance and solutions. You will support the broader team with complex casework, and driving client relationships forward to ensure service excellence and business growth. Key Responsibilities Client-Facing HR Consultancy Serve as the primary contact for a range of client organisations, offering strategic and practical HR advice tailored to their industry, size, and operational needs. Build strong, proactive relationships with client stakeholders, acting as a trusted advisor on all aspects of HR management. Provide expert guidance on employee relations matters including disciplinary, grievance, performance management, and absence management. Oversee and support formal HR processes including investigations, hearings, appeals, and consultations (e.g. redundancy, TUPE). Partner with clients to develop and implement effective workforce strategies covering resourcing, succession planning, and employee engagement. Maintain awareness of legislative changes and ensure client policies and practices remain legally compliant and aligned with best practice including communicating with clients as necessary. Policy, Compliance & Reporting Support the review, drafting, and implementation of employment policies and procedures in line with current legislation and client requirements. Monitor client compliance with HR best practices, identifying risks and recommending improvements. Produce high-quality management information and reporting for client board or senior leadership review. Recruitment & Workforce Planning Lead and oversee recruitment campaigns on behalf of clients, providing guidance on job design, attraction strategies, interviewing, and selection processes where necessary. Support clients with onboarding frameworks, probation reviews, and appraisal processes. Operational Support & Team Contribution Support and mentor junior team members, contributing to the upskilling of the wider consultancy team. Act as a senior support to the Director of HR and Operations, contributing to project work, operational planning, and business development initiatives. Be flexible in supporting wider consultancy or business functions as required, which may include areas such payroll support or office operations. Person Specification Skills & Experience Proven generalist HR experience in an advisory or consultancy role, with strong employee relations knowledge. Demonstrated experience designing and delivering training and development content to client or internal stakeholders. Strong working knowledge of UK employment law and HR best practices. Confident working with senior stakeholders and providing advice across all levels of an organisation. Experience working across a variety of sectors, including retail or SME environments, is advantageous. Attributes Commercially aware with the ability to adapt HR solutions to suit varied client environments. Highly organised and detail-oriented with excellent administrative discipline. Strong interpersonal and communication skills, both written and verbal. Self-motivated and proactive, with the ability to manage multiple clients and priorities simultaneously. Collaborative team player who thrives in a dynamic consultancy environment. Qualifications CIPD Level 5 (minimum) or working towards; Level 7 desirable. Evidence of continued professional development in HR or training-related disciplines. Special Conditions Regular UK travel to client sites is required; candidates must have a full UK driving licence and access to their own vehicle. Flexibility to work outside core hours may be necessary to accommodate client needs, particularly those in the retail and hospitality sectors. Benefits 22 days leave, plus birthday day off, plus Bank Holidays On site, free parking Company Pension Regular Team Building events Additional Leave
SKY
Digital CX Lead Service Designer
SKY Wembley, Middlesex
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Howett Thorpe
Operations Coordinator
Howett Thorpe Aldershot, Hampshire
Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department. This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service. This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate. Job Title: Operations Coordinator Job Type: Permanent Location: Aldershot, Hampshire Salary: £35,000 Reference no: 16007 Operations Coordinator Benefits 25 days holiday + Bank Holidays Employer pension contribution (matched up to 5%) Performance-related bonus potential Death in service benefit Ongoing training and development with progression opportunities Operations Coordinator About The Role Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team. Main responsibilities: Manage key customer accounts, ensuring excellent service and communication Handle incoming telephone calls and emails, responding or directing as appropriate Maintain accurate electronic and paper-based records, databases, and filing systems Perform data entry and maintain internal systems Produce delivery and job documentation Respond to quote requests and coordinate site visits Review operational documentation for accuracy and presentation Log completed jobs for invoicing and obtain purchase orders where required Check timesheets for payroll processing and record working time information Provide hospitality for visitors when necessary The successful Operations Coordinator will have: Excellent organisational skills with the ability to meet deadlines Strong communication skills with professional telephone manner Strong IT skills, particularly in Microsoft Outlook, Excel, and Word High attention to detail and ability to work methodically Ability to manage time effectively and prioritise tasks independently Experience working in a busy office environment Financial or accounting knowledge advantageous but not essential A flexible, proactive approach with the ability to adapt to changing priorities Ability to remain calm and effective under pressure Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Mar 14, 2026
Full time
Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department. This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service. This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate. Job Title: Operations Coordinator Job Type: Permanent Location: Aldershot, Hampshire Salary: £35,000 Reference no: 16007 Operations Coordinator Benefits 25 days holiday + Bank Holidays Employer pension contribution (matched up to 5%) Performance-related bonus potential Death in service benefit Ongoing training and development with progression opportunities Operations Coordinator About The Role Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team. Main responsibilities: Manage key customer accounts, ensuring excellent service and communication Handle incoming telephone calls and emails, responding or directing as appropriate Maintain accurate electronic and paper-based records, databases, and filing systems Perform data entry and maintain internal systems Produce delivery and job documentation Respond to quote requests and coordinate site visits Review operational documentation for accuracy and presentation Log completed jobs for invoicing and obtain purchase orders where required Check timesheets for payroll processing and record working time information Provide hospitality for visitors when necessary The successful Operations Coordinator will have: Excellent organisational skills with the ability to meet deadlines Strong communication skills with professional telephone manner Strong IT skills, particularly in Microsoft Outlook, Excel, and Word High attention to detail and ability to work methodically Ability to manage time effectively and prioritise tasks independently Experience working in a busy office environment Financial or accounting knowledge advantageous but not essential A flexible, proactive approach with the ability to adapt to changing priorities Ability to remain calm and effective under pressure Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
eTalent
Executive Assistant
eTalent Perth, Perth & Kinross
Executive Assistant Location: Perth, Scotland Employment Type: Full-time Permanent Reporting to: CEO The Opportunity Some roles "support" a CEO. This one brings structure, discipline and accountability to the entire leadership team. Our client is a growing Passive and Structural Fire Protection business operating in one of the most regulated sectors in construction. Compliance is not a box-ticking exercise here. It is the difference between average and exceptional. They are looking for a confident, commercially aware Executive Assistant who is comfortable operating at senior level and who is not afraid to challenge when standards slip. If you enjoy being the person who brings order to complexity, this will suit you. Why Join Them Our client is an independent, specialist business with a strong reputation for technical excellence and integrity within the fire safety sector. Their work goes far beyond box-ticking they operate at the cutting edge of fire protection, providing consultancy and inspection services that help ensure safety, compliance and long-term accountability. The business is led by highly experienced industry specialists with decades of practical knowledge, and a clear vision for growth. While well-established, they remain ambitious which means there is real scope for you to: Make a visible, meaningful impact Work closely with experienced industry leaders Shape how the business operates as it grows Develop your career in a professional, supportive environment Attractive Salary & Benefits Package £33 - £35K per annum Private health care Dental care and loss of earnings insurance 30 days annual leave Flexible working Company-sponsored outings and social events The Role You will work directly with the CEO and Senior Leadership Team, ensuring time, priorities and information are managed with precision. This is not a purely administrative position. It requires judgement, discretion, authority and the confidence to push back when needed. Key Responsibilities Provide high-level executive and strategic support to the CEO and SLT Manage scheduling across multiple projects and stakeholders Drive and structure leadership meetings, tracking objectives and ensuring follow-through Act as a confident liaison between leadership, clients and contractors Maintain rigorous document control and reporting standards Coordinating business travel arrangements Bring clarity, structure and accountability across operations You will be expected to hold senior stakeholders to account. Politely, professionally, firmly Oversee one other employee, providing guidance and ensuring tasks are completed efficiently About You Essential: Experience in ISO/Achilies/Constructionline Proven experience as an Executive Assistant supporting senior leadership Strong document control and reporting capability Excellent written and verbal communication Proficient Microsoft Office skills, particularly Outlook, Excel and PowerPoint Exceptional organisational and prioritisation ability Highly Desirable: Experience in construction, engineering, compliance or regulated sectors Experience within a growing or operationally complex business Who This Role Suits You are likely to be someone who: Notices the detail others miss Prefers structure to chaos Is comfortable saying "no" when needed Sets high standards for yourself and others Thrives in compliance-heavy environments Communicates directly and professionally Takes ownership rather than waiting for instruction You are calm under pressure. You do not get flustered. You bring order. Their Values Everything they do is guided by their core values: Integrity They do what they say Reliability They deliver consistently Care Safety and quality matter Proactivity They anticipate and act Collaboration They work as one team This is a genuine opportunity to operate at senior level within a growing, quality-driven business where standards matter. If you are confident, structured and ready to take control of complexity rather than be controlled by it, our client would like to hear from you. As part of the application process, candidates will be asked to complete a short questionnaire. This helps ensure the role and company culture are the right fit for you and that you're the right fit for them.
Mar 14, 2026
Full time
Executive Assistant Location: Perth, Scotland Employment Type: Full-time Permanent Reporting to: CEO The Opportunity Some roles "support" a CEO. This one brings structure, discipline and accountability to the entire leadership team. Our client is a growing Passive and Structural Fire Protection business operating in one of the most regulated sectors in construction. Compliance is not a box-ticking exercise here. It is the difference between average and exceptional. They are looking for a confident, commercially aware Executive Assistant who is comfortable operating at senior level and who is not afraid to challenge when standards slip. If you enjoy being the person who brings order to complexity, this will suit you. Why Join Them Our client is an independent, specialist business with a strong reputation for technical excellence and integrity within the fire safety sector. Their work goes far beyond box-ticking they operate at the cutting edge of fire protection, providing consultancy and inspection services that help ensure safety, compliance and long-term accountability. The business is led by highly experienced industry specialists with decades of practical knowledge, and a clear vision for growth. While well-established, they remain ambitious which means there is real scope for you to: Make a visible, meaningful impact Work closely with experienced industry leaders Shape how the business operates as it grows Develop your career in a professional, supportive environment Attractive Salary & Benefits Package £33 - £35K per annum Private health care Dental care and loss of earnings insurance 30 days annual leave Flexible working Company-sponsored outings and social events The Role You will work directly with the CEO and Senior Leadership Team, ensuring time, priorities and information are managed with precision. This is not a purely administrative position. It requires judgement, discretion, authority and the confidence to push back when needed. Key Responsibilities Provide high-level executive and strategic support to the CEO and SLT Manage scheduling across multiple projects and stakeholders Drive and structure leadership meetings, tracking objectives and ensuring follow-through Act as a confident liaison between leadership, clients and contractors Maintain rigorous document control and reporting standards Coordinating business travel arrangements Bring clarity, structure and accountability across operations You will be expected to hold senior stakeholders to account. Politely, professionally, firmly Oversee one other employee, providing guidance and ensuring tasks are completed efficiently About You Essential: Experience in ISO/Achilies/Constructionline Proven experience as an Executive Assistant supporting senior leadership Strong document control and reporting capability Excellent written and verbal communication Proficient Microsoft Office skills, particularly Outlook, Excel and PowerPoint Exceptional organisational and prioritisation ability Highly Desirable: Experience in construction, engineering, compliance or regulated sectors Experience within a growing or operationally complex business Who This Role Suits You are likely to be someone who: Notices the detail others miss Prefers structure to chaos Is comfortable saying "no" when needed Sets high standards for yourself and others Thrives in compliance-heavy environments Communicates directly and professionally Takes ownership rather than waiting for instruction You are calm under pressure. You do not get flustered. You bring order. Their Values Everything they do is guided by their core values: Integrity They do what they say Reliability They deliver consistently Care Safety and quality matter Proactivity They anticipate and act Collaboration They work as one team This is a genuine opportunity to operate at senior level within a growing, quality-driven business where standards matter. If you are confident, structured and ready to take control of complexity rather than be controlled by it, our client would like to hear from you. As part of the application process, candidates will be asked to complete a short questionnaire. This helps ensure the role and company culture are the right fit for you and that you're the right fit for them.
MD Group International Ltd
Head of Property
MD Group International Ltd Brighton, Sussex
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
Mar 14, 2026
Full time
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
SKY
Service Design & CX Strategy Lead
SKY Islington, London
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Digital CX Lead Service Designer
SKY Watford, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
IQA Group
Bids, Proposals and Tenders Manager
IQA Group
Bids, Proposals and Tenders Manager Location : Based from our head office in Hillington, G52 4PR Salary : Up to £70,000 per annum, DOE + Car Allowance Contract : Full time, Permanent. Hours : 40 Hours (8am - 5pm) Benefits : 36 Days Annual Leave (28 days + 8 public holidays), Car allowance, Comprehensive Pension Scheme, Sick Pay & Healthcare, Continuous professional development & clear progression pathways and EV Car Salary Sacrifice Scheme! At IQA Group, we don t just support infrastructure we help build it! From telecoms and renewables to power networks and commercial electrical contracting, we re a trusted name in complex projects that keep the UK connected and moving. With over 200 employees across Glasgow, North Wales, Newcastle and Liverpool, we re proud of our expertise, reputation, and growth. Join IQA Operations Group, the UK & Ireland arm of the globally renowned Elecnor Group. We are expanding our specialist division delivering next-generation high-voltage infrastructure across the UK. From Synchronous Condensers to Battery Energy Storage Systems (BESS) and HV Substations, you will contribute to the projects that stabilise the grid and power the energy transition. We are seeking an experienced Tendering Manager to lead the preparation and delivery of national and international bids within the UK s High Voltage Transmission sector. You will evaluate competitive technical and commercial solutions, coordinate multi-disciplinary tender teams, and ensure high-quality submissions that strengthen our position in the EPC market. Your insights will influence commercial strategy, risk profiling, and project win probability. As our Tendering Manager you will: Lead end-to-end preparation of technical and commercial bids for HV substations, grid-stability assets and BESS projects. Analyse tender documentation to identify technical, contractual and commercial requirements. Coordinate tender teams, allocating tasks and managing progress to meet strict deadlines. Build, validate and present final pricing models, including risk assessment and commercial margin proposals. Identify technical and economic risks, benchmarking competitive positioning within the UK market. Negotiate with suppliers and subcontractors, validating pricing and delivery terms. Work collaboratively with internal teams such as Engineering, Legal, Procurement, Quality, H&S (PRL) and HR. Maintain strong technical-commercial relationships with clients, adding value beyond price. Manage post-tender clarifications, pricing updates and contract negotiations. Lead project handover meetings to transition tender information to the Project Management and Delivery teams. In order to be successful in this role, you must have: Degree-level qualification (Electrical or Civil Engineering preferred). Strong IT proficiency. Extensive EPC tendering experience in HV transmission, substations or large-scale energy infrastructure. Excellent communication, leadership, negotiation and presentation skills. Ability to manage tight deadlines in a fast-paced, high-value tendering environment. If you are driven, commercially astute, and excited by the opportunity to shape the UK s future energy infrastructure, we want to hear from you. Click APPLY to submit your CV for immediate consideration.
Mar 14, 2026
Full time
Bids, Proposals and Tenders Manager Location : Based from our head office in Hillington, G52 4PR Salary : Up to £70,000 per annum, DOE + Car Allowance Contract : Full time, Permanent. Hours : 40 Hours (8am - 5pm) Benefits : 36 Days Annual Leave (28 days + 8 public holidays), Car allowance, Comprehensive Pension Scheme, Sick Pay & Healthcare, Continuous professional development & clear progression pathways and EV Car Salary Sacrifice Scheme! At IQA Group, we don t just support infrastructure we help build it! From telecoms and renewables to power networks and commercial electrical contracting, we re a trusted name in complex projects that keep the UK connected and moving. With over 200 employees across Glasgow, North Wales, Newcastle and Liverpool, we re proud of our expertise, reputation, and growth. Join IQA Operations Group, the UK & Ireland arm of the globally renowned Elecnor Group. We are expanding our specialist division delivering next-generation high-voltage infrastructure across the UK. From Synchronous Condensers to Battery Energy Storage Systems (BESS) and HV Substations, you will contribute to the projects that stabilise the grid and power the energy transition. We are seeking an experienced Tendering Manager to lead the preparation and delivery of national and international bids within the UK s High Voltage Transmission sector. You will evaluate competitive technical and commercial solutions, coordinate multi-disciplinary tender teams, and ensure high-quality submissions that strengthen our position in the EPC market. Your insights will influence commercial strategy, risk profiling, and project win probability. As our Tendering Manager you will: Lead end-to-end preparation of technical and commercial bids for HV substations, grid-stability assets and BESS projects. Analyse tender documentation to identify technical, contractual and commercial requirements. Coordinate tender teams, allocating tasks and managing progress to meet strict deadlines. Build, validate and present final pricing models, including risk assessment and commercial margin proposals. Identify technical and economic risks, benchmarking competitive positioning within the UK market. Negotiate with suppliers and subcontractors, validating pricing and delivery terms. Work collaboratively with internal teams such as Engineering, Legal, Procurement, Quality, H&S (PRL) and HR. Maintain strong technical-commercial relationships with clients, adding value beyond price. Manage post-tender clarifications, pricing updates and contract negotiations. Lead project handover meetings to transition tender information to the Project Management and Delivery teams. In order to be successful in this role, you must have: Degree-level qualification (Electrical or Civil Engineering preferred). Strong IT proficiency. Extensive EPC tendering experience in HV transmission, substations or large-scale energy infrastructure. Excellent communication, leadership, negotiation and presentation skills. Ability to manage tight deadlines in a fast-paced, high-value tendering environment. If you are driven, commercially astute, and excited by the opportunity to shape the UK s future energy infrastructure, we want to hear from you. Click APPLY to submit your CV for immediate consideration.
SKY
CX Service Design Lead
SKY Purley, Surrey
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Daniel Owen Ltd
Housing Team Manager
Daniel Owen Ltd Redbridge, London
Housing Team Manager Based in East London Temp on going role 24-32per hour Initial 5 days in the officer and after one month induction up to 1/2 days in the office Main Duties and Responsibilities To be responsible for the management and development of the Housing Standards (Reactive) Team and ensure that the functions allocated to the team (including those listed above), are carried out and developed in line with National Government Legislation and Polices To deal with conflict situations To lead on multi agency enforcement work ensuring all risks are assessed and reduced to an acceptable level Liaise with the Housing Advice Centre to ensure that the wider impact of any proposed action is considered. To make decisions, including those of a complex nature, the application of imaginative solutions that positively influence future management of operations and service delivery within the team, and contribute to the overall effectiveness of the Civic Pride service and the strategic objectives To provide leadership and guidance to the Housing Standards (Reactive) Team and achieve excellence in service delivery through powerful and productive working relationships within the service, cross-functionally and externally through partnerships and relationships, communicating effectively, both inside and outside of the business
Mar 14, 2026
Contractor
Housing Team Manager Based in East London Temp on going role 24-32per hour Initial 5 days in the officer and after one month induction up to 1/2 days in the office Main Duties and Responsibilities To be responsible for the management and development of the Housing Standards (Reactive) Team and ensure that the functions allocated to the team (including those listed above), are carried out and developed in line with National Government Legislation and Polices To deal with conflict situations To lead on multi agency enforcement work ensuring all risks are assessed and reduced to an acceptable level Liaise with the Housing Advice Centre to ensure that the wider impact of any proposed action is considered. To make decisions, including those of a complex nature, the application of imaginative solutions that positively influence future management of operations and service delivery within the team, and contribute to the overall effectiveness of the Civic Pride service and the strategic objectives To provide leadership and guidance to the Housing Standards (Reactive) Team and achieve excellence in service delivery through powerful and productive working relationships within the service, cross-functionally and externally through partnerships and relationships, communicating effectively, both inside and outside of the business
Michael Page
Facilities Manager
Michael Page
We are seeking a skilled Facilities Manager to oversee the efficient and effective management of facilities within the business services industry. This role is based in the East Midlands and requires a proactive individual to ensure smooth operations and compliance with relevant standards. Client Details Our client is a reputable organisation within the business services industry, known for providing comprehensive solutions and excellent service. They are a medium-sized company with a strong focus on maintaining high standards in facilities management across their locations. Description The successful Facilities Manager will Ensure the maintenance and smooth operation of facilities within the organisation. Oversee compliance with health, safety, and environmental regulations. Coordinate with vendors and contractors to ensure timely delivery of services. Manage budgets effectively and identify cost-saving opportunities. Monitor and improve operational processes to enhance efficiency. Conduct regular inspections and address maintenance issues promptly. Develop and implement facility policies and procedures. Lead and support the facilities team to achieve organisational goals. Profile A successful Facilities Manager should have: Proven experience in facilities management within the business services industry. Strong knowledge of health, safety, and environmental regulations. Excellent organisational and problem-solving skills. Ability to manage budgets and control costs effectively. Strong leadership skills with experience managing a team. Proficiency in using facilities management software and tools. A relevant qualification in facilities management or a related field. Job Offer The role of Facilities Manager benefits from: Competitive salary between 45,000 and 55,000 per annum. Comprehensive pension scheme to secure your future. Generous holiday allowance to ensure work-life balance. Opportunity to work in a reputable organisation Supportive company culture focused on professional growth. If you are ready to take on this exciting Facilities Manager role in the business services industry, we encourage you to apply and join a team that values expertise and excellence.
Mar 14, 2026
Full time
We are seeking a skilled Facilities Manager to oversee the efficient and effective management of facilities within the business services industry. This role is based in the East Midlands and requires a proactive individual to ensure smooth operations and compliance with relevant standards. Client Details Our client is a reputable organisation within the business services industry, known for providing comprehensive solutions and excellent service. They are a medium-sized company with a strong focus on maintaining high standards in facilities management across their locations. Description The successful Facilities Manager will Ensure the maintenance and smooth operation of facilities within the organisation. Oversee compliance with health, safety, and environmental regulations. Coordinate with vendors and contractors to ensure timely delivery of services. Manage budgets effectively and identify cost-saving opportunities. Monitor and improve operational processes to enhance efficiency. Conduct regular inspections and address maintenance issues promptly. Develop and implement facility policies and procedures. Lead and support the facilities team to achieve organisational goals. Profile A successful Facilities Manager should have: Proven experience in facilities management within the business services industry. Strong knowledge of health, safety, and environmental regulations. Excellent organisational and problem-solving skills. Ability to manage budgets and control costs effectively. Strong leadership skills with experience managing a team. Proficiency in using facilities management software and tools. A relevant qualification in facilities management or a related field. Job Offer The role of Facilities Manager benefits from: Competitive salary between 45,000 and 55,000 per annum. Comprehensive pension scheme to secure your future. Generous holiday allowance to ensure work-life balance. Opportunity to work in a reputable organisation Supportive company culture focused on professional growth. If you are ready to take on this exciting Facilities Manager role in the business services industry, we encourage you to apply and join a team that values expertise and excellence.
Ambitious Kitchen Manager Needed - Lead An Established Team - Excellent Opportunity
Hargreaves Enterprises Bowness-on-windermere, Cumbria
Kitchen Manager Salary: £40,000 - £45,000 Service Charge: 7.5% (This equates to on average an extra £1,000 per year!) Performance Linked KPIs BAHA is part of Hargreaves Enterprises, a leading hospitality company in the Lake District with a portfolio of 5 destination brands. Ranging from luxury boutique accommodation to stunning cocktails and outstanding views, we pride ourselves on excellence. If our well-known name isn't what you are looking for on your CV, then maybe our commitment to nurturing our staff and them winning awards is of more interest to you. This is all possible because you have access to in-house training, industry-level courses, or funded university learning. Finally, if that doesn't convince you to work for us, then maybe our innovative approach will. We use ground and air sources to create green heating and cooling to cut our carbon footprint and make more sustainable choices. Our work goes further than this, as we work with key suppliers to create more sustainable products. Find out about the 'KITCHEN MANAGER' role: At the BAHA, you'll be responsible for leading our back-of-house (BOH) operations to the highest quality, ensuring the kitchen team delivers exceptional dishes while maintaining strict brand service standards. You will oversee the daily management of the kitchen, including food safety, stock control, and team development. Specifically, you will be responsible for performing the following tasks: Understand and enforce the venue's Standard Operating Procedures (SOPs). Lead the kitchen team to ensure all food orders are prepared correctly and served in a timely manner. Manage food and drink menu content, implementing any changes and overseeing promotional activities. Maintain a clean, tidy, and well-prepared kitchen area, strictly following operational opening and closing checklists. Communicate effectively with Front of House and guests to ensure a smooth and exceptional dining experience. Oversee the management of allergens, ingredients, and pricing within the kitchen. Ensure all food safety protocols are met to the highest standards. Manage kitchen labour costs, stock levels, and GP margins to meet business targets. Mentor and train staff through our academy and apprenticeship programmes. For this role, we are looking for people who have: Previous experience as a Kitchen Manager or Senior Sous Chef within a high-volume hospitality environment. Exceptional communication and leadership skills. A passion for delivering exceptional levels of guest service through culinary excellence. Comfortable being on camera (we love to celebrate our staff and shout about what we are doing on social media, so we are always looking for volunteers to hog the limelight). Strong organisational skills and the ability to work under pressure in a busy environment. Ideally you will have: A passionate interest in the food and beverage world, keeping up to date with industry trends. A technology-first approach to kitchen management and stock systems. The ability to work for long hours standing. Full availability to work weekends and nights. A competent level of English, both spoken and written. Your employee package is as follows: Receive your share of the venue's 7.5% service charge. Access to apply for staff accommodation. Monthly staff tips. Staff meals for £3.00. Discounts within our venues. Burnt Chef Supporters. End of year staff blow-out party. Find out about the training available: We offer a suite of in-house, accredited, and ongoing training for all staff. Be part of our extraordinary academy training programmes and get industry-recognised with accredited level 2-5 programmes available. Be a part of a family where we encourage and foster ongoing personal development, sharing best practices, out-of-the-box thinking, and a technology-first approach. You will also have the opportunity to earn while you learn with our UCAS Degree Apprenticeship. Job Type: Full-time Pay: £40,000.00-£45,000.00 per year Work Location: In person
Mar 14, 2026
Full time
Kitchen Manager Salary: £40,000 - £45,000 Service Charge: 7.5% (This equates to on average an extra £1,000 per year!) Performance Linked KPIs BAHA is part of Hargreaves Enterprises, a leading hospitality company in the Lake District with a portfolio of 5 destination brands. Ranging from luxury boutique accommodation to stunning cocktails and outstanding views, we pride ourselves on excellence. If our well-known name isn't what you are looking for on your CV, then maybe our commitment to nurturing our staff and them winning awards is of more interest to you. This is all possible because you have access to in-house training, industry-level courses, or funded university learning. Finally, if that doesn't convince you to work for us, then maybe our innovative approach will. We use ground and air sources to create green heating and cooling to cut our carbon footprint and make more sustainable choices. Our work goes further than this, as we work with key suppliers to create more sustainable products. Find out about the 'KITCHEN MANAGER' role: At the BAHA, you'll be responsible for leading our back-of-house (BOH) operations to the highest quality, ensuring the kitchen team delivers exceptional dishes while maintaining strict brand service standards. You will oversee the daily management of the kitchen, including food safety, stock control, and team development. Specifically, you will be responsible for performing the following tasks: Understand and enforce the venue's Standard Operating Procedures (SOPs). Lead the kitchen team to ensure all food orders are prepared correctly and served in a timely manner. Manage food and drink menu content, implementing any changes and overseeing promotional activities. Maintain a clean, tidy, and well-prepared kitchen area, strictly following operational opening and closing checklists. Communicate effectively with Front of House and guests to ensure a smooth and exceptional dining experience. Oversee the management of allergens, ingredients, and pricing within the kitchen. Ensure all food safety protocols are met to the highest standards. Manage kitchen labour costs, stock levels, and GP margins to meet business targets. Mentor and train staff through our academy and apprenticeship programmes. For this role, we are looking for people who have: Previous experience as a Kitchen Manager or Senior Sous Chef within a high-volume hospitality environment. Exceptional communication and leadership skills. A passion for delivering exceptional levels of guest service through culinary excellence. Comfortable being on camera (we love to celebrate our staff and shout about what we are doing on social media, so we are always looking for volunteers to hog the limelight). Strong organisational skills and the ability to work under pressure in a busy environment. Ideally you will have: A passionate interest in the food and beverage world, keeping up to date with industry trends. A technology-first approach to kitchen management and stock systems. The ability to work for long hours standing. Full availability to work weekends and nights. A competent level of English, both spoken and written. Your employee package is as follows: Receive your share of the venue's 7.5% service charge. Access to apply for staff accommodation. Monthly staff tips. Staff meals for £3.00. Discounts within our venues. Burnt Chef Supporters. End of year staff blow-out party. Find out about the training available: We offer a suite of in-house, accredited, and ongoing training for all staff. Be part of our extraordinary academy training programmes and get industry-recognised with accredited level 2-5 programmes available. Be a part of a family where we encourage and foster ongoing personal development, sharing best practices, out-of-the-box thinking, and a technology-first approach. You will also have the opportunity to earn while you learn with our UCAS Degree Apprenticeship. Job Type: Full-time Pay: £40,000.00-£45,000.00 per year Work Location: In person
SKY
CX Service Design Lead
SKY Watford, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Reed
Registered Manager
Reed Alnwick, Northumberland
OFSTED Registered Residential Child Care Manager Berwick-Upon-Tweed £60,000 + excellent benefits Full-time A leading, award-winning residential childcare provider is opening a brand-new therapeutic children's home in England - and we're looking for an exceptional Registered Manager to lead it. This is a rare opportunity to shape a new service from day one , supported by an experienced senior leadership team and backed by an organisation known for outstanding, trauma-informed care. Relocation package will also be provided for the successful candidate. What you'll do: Lead and manage a new Ofsted-registered children's home Ensure full compliance with Children's Homes Regulations & Quality Standards Build, inspire, and develop a high-performing staff team Deliver therapeutic, child-centred care that changes lives Manage operations, staffing, budgets, and multi-agency partnerships What you'll bring: Level 5 Residential Childcare qualification (or equivalent) Minimum 2 years' management experience in a children's home (Deputy Managers will be considered) Strong knowledge of Ofsted & safeguarding A values-based leadership style and passion for high-quality care What's on offer: £60,000 salary Performance-related pay up to £6,000 Enhanced annual leave Private medical, dental & optical insurance Car allowance + free on-site parking Employee Assistance Programme Candidates must be able to commute or plan to relocate to Berwick-Upon-Tweed . If you're ready to lead a new home, create a positive culture, and make a lifelong impact on children's lives, we'd love to hear from you.
Mar 14, 2026
Full time
OFSTED Registered Residential Child Care Manager Berwick-Upon-Tweed £60,000 + excellent benefits Full-time A leading, award-winning residential childcare provider is opening a brand-new therapeutic children's home in England - and we're looking for an exceptional Registered Manager to lead it. This is a rare opportunity to shape a new service from day one , supported by an experienced senior leadership team and backed by an organisation known for outstanding, trauma-informed care. Relocation package will also be provided for the successful candidate. What you'll do: Lead and manage a new Ofsted-registered children's home Ensure full compliance with Children's Homes Regulations & Quality Standards Build, inspire, and develop a high-performing staff team Deliver therapeutic, child-centred care that changes lives Manage operations, staffing, budgets, and multi-agency partnerships What you'll bring: Level 5 Residential Childcare qualification (or equivalent) Minimum 2 years' management experience in a children's home (Deputy Managers will be considered) Strong knowledge of Ofsted & safeguarding A values-based leadership style and passion for high-quality care What's on offer: £60,000 salary Performance-related pay up to £6,000 Enhanced annual leave Private medical, dental & optical insurance Car allowance + free on-site parking Employee Assistance Programme Candidates must be able to commute or plan to relocate to Berwick-Upon-Tweed . If you're ready to lead a new home, create a positive culture, and make a lifelong impact on children's lives, we'd love to hear from you.
Accountable Recruitment
Finance Business Partner - Temp to perm
Accountable Recruitment
Accountable Recruitment are delighted to be excluisvely partnering with a growing, UK based organisation on the Wirral who are seeking to appoint an experienced Finance Business Partner to join the team on an initial 6-month temp-to-perm contract. Based in Cheshire you will work a hybrid model, 3 days a week in the office. This opportunity is ideal for an immediately available commercially minded Accountant looking for a role with long-term prospects. Salary/benefits: Circa £50,000 - £55,0006-month temp-to-perm contractHybrid working Job Duties: Own monthly management accounts for logistics including P&L, variance analysis, bridges and commentary. Produce weekly departmental P&Ls (Transport, Warehouse, VAS) including flash, trend and run-rate reporting, reconciling through to month-end. Maintain KPI dashboards and provide meaningful, actionable insight. Partner operational managers and directors to challenge cost drivers, improve productivity and enhance margins. Lead cost-to-serve reviews, advising on pricing, contract terms and customer profitability. Support commercial evaluations (new customers, lanes, sites) through robust modelling and sensitivity analysis. Build rolling forecasts using driver-based models and scenario planning. Support annual budget preparation for logistics cost centres and capex. Drive process improvements across SAP-based reporting, data automation and master-data integrity. Develop and maintain standard cost models, labour standards, activity costing and rate/volume/mix bridges. Ensure compliance with internal financial controls, site audits and relevant operational standards. Support half-year and year-end processes including accruals, provisions and audit preparation. Partner with CI/Operations on network optimisation, WMS enhancements, subcontractor strategy and other improvement projects. Produce investment cases for new systems, equipment or site expansion including NPV/IRR analysis and post-implementation reviews. Who will I report in to? Head of Commercial Finance When will interviews be taking place? Interviews will be happening as soon as possible. Ideal experience Qualified Accountant (ACA / ACCA / CIMA). Experience within logistics, distribution or a similar operational environment. Strong business partnering skills with confidence to challenge, influence and support operational leaders. Advanced Excel capability (Power Query / Pivot / Model) and competent in PowerPoint & Word; SAP experience advantageous. Ability to work to tight weekly and monthly deadlines in a fast-paced business. Highly analytical with a strong curiosity to investigate, interpret and communicate key drivers. Effective communicator, able to build relationships at all levels and translate complex financial information clearly.
Mar 14, 2026
Seasonal
Accountable Recruitment are delighted to be excluisvely partnering with a growing, UK based organisation on the Wirral who are seeking to appoint an experienced Finance Business Partner to join the team on an initial 6-month temp-to-perm contract. Based in Cheshire you will work a hybrid model, 3 days a week in the office. This opportunity is ideal for an immediately available commercially minded Accountant looking for a role with long-term prospects. Salary/benefits: Circa £50,000 - £55,0006-month temp-to-perm contractHybrid working Job Duties: Own monthly management accounts for logistics including P&L, variance analysis, bridges and commentary. Produce weekly departmental P&Ls (Transport, Warehouse, VAS) including flash, trend and run-rate reporting, reconciling through to month-end. Maintain KPI dashboards and provide meaningful, actionable insight. Partner operational managers and directors to challenge cost drivers, improve productivity and enhance margins. Lead cost-to-serve reviews, advising on pricing, contract terms and customer profitability. Support commercial evaluations (new customers, lanes, sites) through robust modelling and sensitivity analysis. Build rolling forecasts using driver-based models and scenario planning. Support annual budget preparation for logistics cost centres and capex. Drive process improvements across SAP-based reporting, data automation and master-data integrity. Develop and maintain standard cost models, labour standards, activity costing and rate/volume/mix bridges. Ensure compliance with internal financial controls, site audits and relevant operational standards. Support half-year and year-end processes including accruals, provisions and audit preparation. Partner with CI/Operations on network optimisation, WMS enhancements, subcontractor strategy and other improvement projects. Produce investment cases for new systems, equipment or site expansion including NPV/IRR analysis and post-implementation reviews. Who will I report in to? Head of Commercial Finance When will interviews be taking place? Interviews will be happening as soon as possible. Ideal experience Qualified Accountant (ACA / ACCA / CIMA). Experience within logistics, distribution or a similar operational environment. Strong business partnering skills with confidence to challenge, influence and support operational leaders. Advanced Excel capability (Power Query / Pivot / Model) and competent in PowerPoint & Word; SAP experience advantageous. Ability to work to tight weekly and monthly deadlines in a fast-paced business. Highly analytical with a strong curiosity to investigate, interpret and communicate key drivers. Effective communicator, able to build relationships at all levels and translate complex financial information clearly.
Eurocell PLC
Trade Counter Sales Supervisor
Eurocell PLC
ROLE: Trade Counter Sales Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £31,614 basic salary per year BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 14, 2026
Full time
ROLE: Trade Counter Sales Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £31,614 basic salary per year BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Hamilton Mayday
Butcher Manager
Hamilton Mayday Taunton, Somerset
Join Our Team as a Butchery Manager About the Role We are looking for a skilled and passionate Butchery Manager to lead our meat department. In this vital role, you will oversee daily operations, uphold the highest standards of food safety and quality, and motivate a team of talented butchers. If you have strong leadership skills, deep knowledge of butchery techniques, and a commitment to excellent customer service, we want to hear from you. This position offers an exciting opportunity to be a key player in maintaining our reputation as a centre of excellence in meat products. Key Responsibilities Oversee daily butchery operations, including stock management, ordering, and inventory control. Lead, train, and supervise a team of butchers to ensure smooth workflow, safety, and high standards. Ensure meat products are prepared and presented to meet quality standards and customer expectations. Enforce food safety protocols in line with industry regulations and company policies. Maintain impeccable hygiene and cleanliness standards within the department. Stay informed about industry trends, new products, and best practices in butchery and food safety. What We're Looking For Proven experience in food production, culinary arts, or similar roles within butcher shops or restaurants. In-depth knowledge of butchery techniques, food prep, and presentation standards. Strong understanding of food safety regulations and hygiene practices. Prior supervisory or managerial experience in a kitchen or retail environment is preferred. Excellent organisational skills, with the ability to juggle multiple tasks efficiently. Effective communication skills and a natural leader who can inspire and support a team. Relevant qualifications or certifications in food safety or culinary arts are a plus. Why Join Us? This is an exceptional opportunity for a dedicated professional to lead a vibrant team within a reputable establishment committed to quality and service excellence. INDLP
Mar 14, 2026
Full time
Join Our Team as a Butchery Manager About the Role We are looking for a skilled and passionate Butchery Manager to lead our meat department. In this vital role, you will oversee daily operations, uphold the highest standards of food safety and quality, and motivate a team of talented butchers. If you have strong leadership skills, deep knowledge of butchery techniques, and a commitment to excellent customer service, we want to hear from you. This position offers an exciting opportunity to be a key player in maintaining our reputation as a centre of excellence in meat products. Key Responsibilities Oversee daily butchery operations, including stock management, ordering, and inventory control. Lead, train, and supervise a team of butchers to ensure smooth workflow, safety, and high standards. Ensure meat products are prepared and presented to meet quality standards and customer expectations. Enforce food safety protocols in line with industry regulations and company policies. Maintain impeccable hygiene and cleanliness standards within the department. Stay informed about industry trends, new products, and best practices in butchery and food safety. What We're Looking For Proven experience in food production, culinary arts, or similar roles within butcher shops or restaurants. In-depth knowledge of butchery techniques, food prep, and presentation standards. Strong understanding of food safety regulations and hygiene practices. Prior supervisory or managerial experience in a kitchen or retail environment is preferred. Excellent organisational skills, with the ability to juggle multiple tasks efficiently. Effective communication skills and a natural leader who can inspire and support a team. Relevant qualifications or certifications in food safety or culinary arts are a plus. Why Join Us? This is an exceptional opportunity for a dedicated professional to lead a vibrant team within a reputable establishment committed to quality and service excellence. INDLP

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