Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Rotherham Club offering a 13 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Mar 14, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Rotherham Club offering a 13 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Polish Speaking Sales Manager to join a global education technology company. Our client our proud to have supplied schools and learning environments across the globe with innovative educational resources for 25+ years. This is a fantastic opportunity to join a well established company on a remote basis with occasional travel to the Nottingham office. As a Swedish speaking Sales Manager it will be your responsibility to manage key relationships with distributors across the Polish speaking region. You will form an integral part of the International Distributor team, responsible for taking the Brand to market through a well-established distribution network. Key Responsibilities: Manage existing relationships with key accounts (distributors). Ensuring that growth expectations are achieved sequentially year on year. Expanding distributor revenue and executing strategic, country-specific growth plans. Drive go-to-market strategies, pilot initiatives, university partnerships, and training programmes, all based on in-depth market insight and commercial goals. Continue to service customers after the initial sale, building long term relationships allowing you to deliver results for the customers. Responsible for the strategic account management of key customers across the European territory, as well as new business development internationally. Update database with customer information Generate, build and maintain close working relationships with clients. Person Specification: Fluent in Polish A strong passion and desire to success within a Sales environment Previously worked as a Sales Manager, Account Manager, International Sales Executive or Customer Success Manager. Sales experience with a demonstrable track record of success International experience is desirable - B2B Proven results in delivering international growth strategies. Understanding and experience of solution-based selling Excellent communication and problem solving skills Outstanding interpersonal skills - able to influence a wide range of stakeholders. This is a full-time permanent position offering an attractive basic salary of 50,000 + 5k Car Allowance with a 75,000 OTE Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Mar 14, 2026
Contractor
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Polish Speaking Sales Manager to join a global education technology company. Our client our proud to have supplied schools and learning environments across the globe with innovative educational resources for 25+ years. This is a fantastic opportunity to join a well established company on a remote basis with occasional travel to the Nottingham office. As a Swedish speaking Sales Manager it will be your responsibility to manage key relationships with distributors across the Polish speaking region. You will form an integral part of the International Distributor team, responsible for taking the Brand to market through a well-established distribution network. Key Responsibilities: Manage existing relationships with key accounts (distributors). Ensuring that growth expectations are achieved sequentially year on year. Expanding distributor revenue and executing strategic, country-specific growth plans. Drive go-to-market strategies, pilot initiatives, university partnerships, and training programmes, all based on in-depth market insight and commercial goals. Continue to service customers after the initial sale, building long term relationships allowing you to deliver results for the customers. Responsible for the strategic account management of key customers across the European territory, as well as new business development internationally. Update database with customer information Generate, build and maintain close working relationships with clients. Person Specification: Fluent in Polish A strong passion and desire to success within a Sales environment Previously worked as a Sales Manager, Account Manager, International Sales Executive or Customer Success Manager. Sales experience with a demonstrable track record of success International experience is desirable - B2B Proven results in delivering international growth strategies. Understanding and experience of solution-based selling Excellent communication and problem solving skills Outstanding interpersonal skills - able to influence a wide range of stakeholders. This is a full-time permanent position offering an attractive basic salary of 50,000 + 5k Car Allowance with a 75,000 OTE Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in London and in person): Tuesday 24 or Wednesday 25 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Oxfordshire) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Mar 14, 2026
Full time
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in London and in person): Tuesday 24 or Wednesday 25 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Oxfordshire) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Freight Forwarding - New Business Development Manager Permanent Position - 54,000 starting salary + Car Allowance + Bonus - Rising after 6 months to 60,000 Hybrid working - 3 Days in London Victoria Office Are you commercially driven, resilient, and passionate about logistics? Do you thrive on winning new business and enjoy building strong client relationships? Have a deep understanding of the complexities in freight forwarding and can translate operational capability into compelling sales propositions? If so, this Job is the perfect opportunity for you! Working for a results-driven freight forwarding specialist delivering seamless global logistics across air, ocean, and road. Built on reliability, speed, and strong carrier partnerships, the business combines commercial agility with operational precision. The Role; Identify and secure new freight forwarding business across air, ocean, and road freight Develop and execute a structured sales strategy to achieve revenue targets Build and maintain long-term relationships with shippers, importers/exporters, and key decision-makers Prepare competitive quotations and tailored logistics solutions Negotiate contracts and close profitable deals Work closely with operations to ensure seamless service delivery Monitor market trends, competitor activity, and industry developments Maintain accurate CRM records and sales forecasts What we are looking for; Proven track record in business development within the freight forwarding or logistics industry Strong knowledge of international shipping, Incoterms, customs procedures, and supply chain solutions Established industry network preferred Excellent negotiation and communication skills Self-motivated with a hunter mentality Ability to manage the full sales cycle from prospecting to closing Proficient in CRM systems and Microsoft Office If this sounds like a role which would excite you and your confident in your ability to succeed. Please submit your CV as we are actively interviewing for this role R94 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Mar 14, 2026
Full time
Freight Forwarding - New Business Development Manager Permanent Position - 54,000 starting salary + Car Allowance + Bonus - Rising after 6 months to 60,000 Hybrid working - 3 Days in London Victoria Office Are you commercially driven, resilient, and passionate about logistics? Do you thrive on winning new business and enjoy building strong client relationships? Have a deep understanding of the complexities in freight forwarding and can translate operational capability into compelling sales propositions? If so, this Job is the perfect opportunity for you! Working for a results-driven freight forwarding specialist delivering seamless global logistics across air, ocean, and road. Built on reliability, speed, and strong carrier partnerships, the business combines commercial agility with operational precision. The Role; Identify and secure new freight forwarding business across air, ocean, and road freight Develop and execute a structured sales strategy to achieve revenue targets Build and maintain long-term relationships with shippers, importers/exporters, and key decision-makers Prepare competitive quotations and tailored logistics solutions Negotiate contracts and close profitable deals Work closely with operations to ensure seamless service delivery Monitor market trends, competitor activity, and industry developments Maintain accurate CRM records and sales forecasts What we are looking for; Proven track record in business development within the freight forwarding or logistics industry Strong knowledge of international shipping, Incoterms, customs procedures, and supply chain solutions Established industry network preferred Excellent negotiation and communication skills Self-motivated with a hunter mentality Ability to manage the full sales cycle from prospecting to closing Proficient in CRM systems and Microsoft Office If this sounds like a role which would excite you and your confident in your ability to succeed. Please submit your CV as we are actively interviewing for this role R94 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Finnish Speaking Sales Manager to join a global education technology company. Our client our proud to have supplied schools and learning environments across the globe with innovative educational resources for 25+ years. This is a fantastic opportunity to join a well established company on a remote basis with occasional travel to the Nottingham office. As a Finnish speaking Sales Manager it will be your responsibility to manage key relationships with distributors across the Polish speaking region. You will form an integral part of the International Distributor team, responsible for taking the Brand to market through a well-established distribution network. Key Responsibilities: Manage existing relationships with key accounts (distributors). Ensuring that growth expectations are achieved sequentially year on year. Expanding distributor revenue and executing strategic, country-specific growth plans. Drive go-to-market strategies, pilot initiatives, university partnerships, and training programmes, all based on in-depth market insight and commercial goals. Continue to service customers after the initial sale, building long term relationships allowing you to deliver results for the customers. Responsible for the strategic account management of key customers across the European territory, as well as new business development internationally. Update database with customer information Generate, build and maintain close working relationships with clients. Person Specification: Fluent in Finnish A strong passion and desire to success within a Sales environment Previously worked as a Sales Manager, Account Manager, International Sales Executive or Customer Success Manager. Sales experience with a demonstrable track record of success International experience is desirable - B2B Proven results in delivering international growth strategies. Understanding and experience of solution-based selling Excellent communication and problem solving skills Outstanding interpersonal skills - able to influence a wide range of stakeholders. This is a full-time permanent position offering an attractive basic salary of 50,000 + 5k Car Allowance with a 75,000 OTE Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Mar 14, 2026
Contractor
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Finnish Speaking Sales Manager to join a global education technology company. Our client our proud to have supplied schools and learning environments across the globe with innovative educational resources for 25+ years. This is a fantastic opportunity to join a well established company on a remote basis with occasional travel to the Nottingham office. As a Finnish speaking Sales Manager it will be your responsibility to manage key relationships with distributors across the Polish speaking region. You will form an integral part of the International Distributor team, responsible for taking the Brand to market through a well-established distribution network. Key Responsibilities: Manage existing relationships with key accounts (distributors). Ensuring that growth expectations are achieved sequentially year on year. Expanding distributor revenue and executing strategic, country-specific growth plans. Drive go-to-market strategies, pilot initiatives, university partnerships, and training programmes, all based on in-depth market insight and commercial goals. Continue to service customers after the initial sale, building long term relationships allowing you to deliver results for the customers. Responsible for the strategic account management of key customers across the European territory, as well as new business development internationally. Update database with customer information Generate, build and maintain close working relationships with clients. Person Specification: Fluent in Finnish A strong passion and desire to success within a Sales environment Previously worked as a Sales Manager, Account Manager, International Sales Executive or Customer Success Manager. Sales experience with a demonstrable track record of success International experience is desirable - B2B Proven results in delivering international growth strategies. Understanding and experience of solution-based selling Excellent communication and problem solving skills Outstanding interpersonal skills - able to influence a wide range of stakeholders. This is a full-time permanent position offering an attractive basic salary of 50,000 + 5k Car Allowance with a 75,000 OTE Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
An independent Opticians based in Bognor Regis, West Sussex are looking for a full time Optometrist to join the team. This is an advanced practice that can offer a great deal of progression and development opportunities as they offer specialist services such as Dry Eye clinics, colorimetry and Ortho K. Optometrist - Role Deliver first class eye examinations, contact lens care and other eyecare services provided by the practice. 30-50 minute appointments Two testing rooms OCT and Optomap available Treat each patient as an individual and afford them the best eyecare they can expect to receive as an individual and unique person. Listen, empathise and understand the unique needs and desires of each patient and ensure they receive the best eyecare possible - understand that everyone deserves the best. Carry out the required examination in an enthusiastic and caring manner. Explain each step of the examination so that the patient understands what is happening. Discuss fully the various ways we have to correct their vision or other eye or eye health related issues. Hand over every patient within the consulting room where possible, to the relevant colleague to take them on the next stage of their journey. If this is a referral ensure this is done and the patient understands how this will be done. Introduce all patients to the benefits of contact lenses and encourage them to experience lenses for themselves Carry out high quality contact lens fittings and aftercare Where appropriate refer the patient to a colleague for contact lens wear Ensure staff delivering support services (e.g. A&R for Contact Lenses) are properly trained and regularly updated on latest practices. Assist the Practice Manager to help develop the practice in a positive way, to deliver desired Customer Delight and Sales results. Fulfil your role in the efficient administration of practice affairs (e.g. NHS forms, record keeping) Participate and contribute in cross group discussions to improve the delivery of eyecare services across the group. Optometrist - Requirements Fully qualified Optometrist registered with the GOC Excellent communications and organisational skills 2 + years experience. Clinically focused Any additional specialities or interests would be beneficial Interested in further training Enthusiastic Optometrist - Practice This is an excellent opportunity for an Optometrist to take the next step in their career by joining this reputable company. Clinical excellence is at the forefront of everything the team works towards so my client would be looking for an Optometrist with the same focus. Within the role you will have access to completely up-to-date testing equipment (Including an OCT), enabling you to work both efficiently and effectively. You will also be able to utilise an array of further training opportunities within the role allowing you to continually develop your career. Salary Between £50,000 to £60,000 Bonus scheme - 10% of base 1 in 4 Sats off Fees paid for Additional company benefits To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the 'Apply' link as soon as possible. You can now message us via our company WhatsApp - Feel free to get in contact about any roles/recruitment needs. Contact : Rebecca Wood Email : Telephone :
Mar 14, 2026
Full time
An independent Opticians based in Bognor Regis, West Sussex are looking for a full time Optometrist to join the team. This is an advanced practice that can offer a great deal of progression and development opportunities as they offer specialist services such as Dry Eye clinics, colorimetry and Ortho K. Optometrist - Role Deliver first class eye examinations, contact lens care and other eyecare services provided by the practice. 30-50 minute appointments Two testing rooms OCT and Optomap available Treat each patient as an individual and afford them the best eyecare they can expect to receive as an individual and unique person. Listen, empathise and understand the unique needs and desires of each patient and ensure they receive the best eyecare possible - understand that everyone deserves the best. Carry out the required examination in an enthusiastic and caring manner. Explain each step of the examination so that the patient understands what is happening. Discuss fully the various ways we have to correct their vision or other eye or eye health related issues. Hand over every patient within the consulting room where possible, to the relevant colleague to take them on the next stage of their journey. If this is a referral ensure this is done and the patient understands how this will be done. Introduce all patients to the benefits of contact lenses and encourage them to experience lenses for themselves Carry out high quality contact lens fittings and aftercare Where appropriate refer the patient to a colleague for contact lens wear Ensure staff delivering support services (e.g. A&R for Contact Lenses) are properly trained and regularly updated on latest practices. Assist the Practice Manager to help develop the practice in a positive way, to deliver desired Customer Delight and Sales results. Fulfil your role in the efficient administration of practice affairs (e.g. NHS forms, record keeping) Participate and contribute in cross group discussions to improve the delivery of eyecare services across the group. Optometrist - Requirements Fully qualified Optometrist registered with the GOC Excellent communications and organisational skills 2 + years experience. Clinically focused Any additional specialities or interests would be beneficial Interested in further training Enthusiastic Optometrist - Practice This is an excellent opportunity for an Optometrist to take the next step in their career by joining this reputable company. Clinical excellence is at the forefront of everything the team works towards so my client would be looking for an Optometrist with the same focus. Within the role you will have access to completely up-to-date testing equipment (Including an OCT), enabling you to work both efficiently and effectively. You will also be able to utilise an array of further training opportunities within the role allowing you to continually develop your career. Salary Between £50,000 to £60,000 Bonus scheme - 10% of base 1 in 4 Sats off Fees paid for Additional company benefits To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the 'Apply' link as soon as possible. You can now message us via our company WhatsApp - Feel free to get in contact about any roles/recruitment needs. Contact : Rebecca Wood Email : Telephone :
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Mar 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Mar 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Store Manager Salary: £21,294.00 per annum Location: Hinckley Weekly Hours: 32.5 The Vacancy Job Title: Store Manager Location: Hinckley Salary: £21,294.00 per annum Weekly Hours: 32.5 Reference: YMC Are you an experienced retailer? Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store. Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community. You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same. Why join YMCA England & Wales? We ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area. You ll also get a package that includes: Pension 28 days annual leave including bank holidays (pro rata for part time staff) Regular salary reviews Sick pay (after a qualifying period) Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme Health shield cash plan This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office. At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential. If you are passionate about improving young lives, this will be the role for you. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
Mar 14, 2026
Full time
Store Manager Salary: £21,294.00 per annum Location: Hinckley Weekly Hours: 32.5 The Vacancy Job Title: Store Manager Location: Hinckley Salary: £21,294.00 per annum Weekly Hours: 32.5 Reference: YMC Are you an experienced retailer? Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store. Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community. You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same. Why join YMCA England & Wales? We ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area. You ll also get a package that includes: Pension 28 days annual leave including bank holidays (pro rata for part time staff) Regular salary reviews Sick pay (after a qualifying period) Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme Health shield cash plan This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office. At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential. If you are passionate about improving young lives, this will be the role for you. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
Job Title: Asbestos Administrator (Removals) Location: Bristol, Somerset Salary/Benefits: 25k - 31k + Training & Benefits Our client is a highly respected Asbestos Removals outfit, who has a strong presence in the South West region. You will be coordinating removals projects, collating work documents and answering incoming client enquiries in order to support the smooth running of the business. Applicants must have strong organisational skills and positive telephone manner. Salaries on offer are attractive and our client is able to offer great further training, in addition to comprehensive benefits packages. We can consider candidates from the following locations: Bristol, Bath, Frome, Yate, Thornbury, Dursley, Clevedon, Portishead, Yatton, Weston-super-Mare, Wells, Shepton Mallett, Trowbridge, Chippenham, Corsham, Melksham, Stroud, Bridgwater, Glastonbury, Newport, Chepstow, Cardiff, Lydney. Experience / Qualifications: Must have experience working within an Administrative role for an Asbestos Removals outfit Strong industry technical knowledge Able to manage a diary for site staff Comfortable liaising directly with clients Excellent written and numerical ability Proficient using IT software The Role: Managing a diary for asbestos removals projects, allocating workloads and booking in longterm and shorterm projects Handling incoming enquiries from clients and directing to the right person/department Collating documents for each project Ensuring works are completed to set deadlines and project scope Ordering materials, uniform and equipment for works Processing invoices and quotations Issuing paperwork to clients Representing the company in a professional manner Working with managers to monitor team efficiency Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Mar 14, 2026
Full time
Job Title: Asbestos Administrator (Removals) Location: Bristol, Somerset Salary/Benefits: 25k - 31k + Training & Benefits Our client is a highly respected Asbestos Removals outfit, who has a strong presence in the South West region. You will be coordinating removals projects, collating work documents and answering incoming client enquiries in order to support the smooth running of the business. Applicants must have strong organisational skills and positive telephone manner. Salaries on offer are attractive and our client is able to offer great further training, in addition to comprehensive benefits packages. We can consider candidates from the following locations: Bristol, Bath, Frome, Yate, Thornbury, Dursley, Clevedon, Portishead, Yatton, Weston-super-Mare, Wells, Shepton Mallett, Trowbridge, Chippenham, Corsham, Melksham, Stroud, Bridgwater, Glastonbury, Newport, Chepstow, Cardiff, Lydney. Experience / Qualifications: Must have experience working within an Administrative role for an Asbestos Removals outfit Strong industry technical knowledge Able to manage a diary for site staff Comfortable liaising directly with clients Excellent written and numerical ability Proficient using IT software The Role: Managing a diary for asbestos removals projects, allocating workloads and booking in longterm and shorterm projects Handling incoming enquiries from clients and directing to the right person/department Collating documents for each project Ensuring works are completed to set deadlines and project scope Ordering materials, uniform and equipment for works Processing invoices and quotations Issuing paperwork to clients Representing the company in a professional manner Working with managers to monitor team efficiency Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Internal Sales Manager Construction Training Consultancy Head office near South Coventry 37.5 hours per week. 9am - 5.30pm - 1 hour for lunch 45,000 to 55,000 Basic Salary + Benefits + Hybrid Working after Probation Do you have internal sales team leadership experience? Are you excited by putting your own stamp on things? Do you enjoy new business and business development sales? Happy being office based initially then moving to hybrid? If so, this role for an established technical training business could be of interest. A role leading a small team, with big plans to continue growing. Your Role as an Internal Sales Manager: You'll be office based near South Coventry, working in tandem with the rest of the sales team. Leading the sales team (2) and their workflow and KPI's. Joining in with business development and leading the way with outbound calls. Managing customer relationships within construction businesses. Coaching and developing the sales team and implementing positive changes. Liaise with the Marketing and Operations functions. This role is 70% leadership, 30% outbound business development. Monday to Friday role - 9am - 5:30pm Ideal Background for the Internal Sales Manager: Above all, you'll have led and developed internal outbound sales teams. Proven ability to nurture and coach sales professionals. Happy and willing to do the outbound sales aspect. You'll be confident and outgoing, enjoy speaking to people, mentoring and training. Knowledge of the construction market or training sales Approachable so the team can come to you. Happy to commute to South Coventry Right to work in the UK indefinitely as sponsorship can't be provided. The Company recruiting for the Internal Sales Manager: This established Training Consultancy is looking to grow and reshape their internal sales team. Over 30 years' experience in the technical & construction training space. Personable, friendly and conversational team. They can offer genuine employee career development and extensive on-going training. The Package for an Internal Sales Manager: 45,000 to 55,000 basic salary Training, support, and progression Gym Membership subsidy 23 days holiday plus stats (increasing to 30 with service) Please apply for this job online if you are interested and feel you fit the above criteria. John Ahearne is the main point of contact for the role.
Mar 13, 2026
Full time
Internal Sales Manager Construction Training Consultancy Head office near South Coventry 37.5 hours per week. 9am - 5.30pm - 1 hour for lunch 45,000 to 55,000 Basic Salary + Benefits + Hybrid Working after Probation Do you have internal sales team leadership experience? Are you excited by putting your own stamp on things? Do you enjoy new business and business development sales? Happy being office based initially then moving to hybrid? If so, this role for an established technical training business could be of interest. A role leading a small team, with big plans to continue growing. Your Role as an Internal Sales Manager: You'll be office based near South Coventry, working in tandem with the rest of the sales team. Leading the sales team (2) and their workflow and KPI's. Joining in with business development and leading the way with outbound calls. Managing customer relationships within construction businesses. Coaching and developing the sales team and implementing positive changes. Liaise with the Marketing and Operations functions. This role is 70% leadership, 30% outbound business development. Monday to Friday role - 9am - 5:30pm Ideal Background for the Internal Sales Manager: Above all, you'll have led and developed internal outbound sales teams. Proven ability to nurture and coach sales professionals. Happy and willing to do the outbound sales aspect. You'll be confident and outgoing, enjoy speaking to people, mentoring and training. Knowledge of the construction market or training sales Approachable so the team can come to you. Happy to commute to South Coventry Right to work in the UK indefinitely as sponsorship can't be provided. The Company recruiting for the Internal Sales Manager: This established Training Consultancy is looking to grow and reshape their internal sales team. Over 30 years' experience in the technical & construction training space. Personable, friendly and conversational team. They can offer genuine employee career development and extensive on-going training. The Package for an Internal Sales Manager: 45,000 to 55,000 basic salary Training, support, and progression Gym Membership subsidy 23 days holiday plus stats (increasing to 30 with service) Please apply for this job online if you are interested and feel you fit the above criteria. John Ahearne is the main point of contact for the role.
Scheduling Coordinator Location: Hybrid - Cannock Salary: £26,500 per annum pro rata Contract Type: Fixed Term Contract, 9 months What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Contract Duration), Additional Holiday Purchase, Hybrid Working, Life Assurance, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why do we want you At Phoenix Health & Safety, part of Wilmington plc, we rely on people who take pride in keeping things running smoothly. In this role, you ll be at the centre of our market leading training operation, making sure schedules line up, our Trainers have what they need, and our clients enjoy the brilliant service they expect from us. It s a role where your organisation, problem solving, and calm-under-pressure approach will really shine. If you re looking for a place where your coordination skills genuinely make a difference every day, we d love you to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! In this role, you ll make sure our Trainers are in the right place at the right time and that clients receive exceptional service every step of the way. You'll be responsible for: • Taking ownership of the day to day coordination of our scheduling department, keeping everything running smoothly. • Scheduling courses, managing trainer diaries, and working closely with clients to make sure they have a great experience from the moment they book. • Running weekly training statistics reports and sharing insights with the team. • Staying on top of a busy inbox and handling all communications promptly and professionally. • Updating and maintaining accurate information in our scheduling system (ScheduleIT). • Sharing upcoming training dates with our sales and marketing teams so they can plan effectively. • Working closely with the sales team to book clients onto the right courses at the right times. • Sending course confirmations and all the necessary details to clients. • Spotting and resolving any scheduling clashes and looking for smarter ways to improve our processes. • Supporting the Scheduling Manager with any ad hoc administrative tasks that keep the department running efficiently. What s the Best Thing About This Role You ll be at the heart of our operations no two days are the same! You ll get to collaborate with multiple teams, contribute to client satisfaction, and see the direct impact of your organisational skills on our business success. What s the Most Challenging Thing About This Role Managing multiple priorities and balancing the needs of clients, trainers, and internal teams can be challenging. You ll need to stay calm under pressure, think ahead, and adapt quickly to changes in schedules or client requirements. To be successful in this role, you must have/ be: • Previous experience in a coordination or scheduling role. • Experience working with Microsoft Teams, Outlook, and SharePoint. • A natural ability to juggle multiple tasks, with strong communication and organisational skills. • Confidence in managing the logistics behind training sessions, including travel and accommodation for both clients and trainers. • The ability to work independently, stay self motivated, and manage your time effectively when working from home. To be successful in this role, it would be great if you have: • Familiarity with the ScheduleIT system. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix, part of Wilmington plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Mar 13, 2026
Contractor
Scheduling Coordinator Location: Hybrid - Cannock Salary: £26,500 per annum pro rata Contract Type: Fixed Term Contract, 9 months What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Contract Duration), Additional Holiday Purchase, Hybrid Working, Life Assurance, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why do we want you At Phoenix Health & Safety, part of Wilmington plc, we rely on people who take pride in keeping things running smoothly. In this role, you ll be at the centre of our market leading training operation, making sure schedules line up, our Trainers have what they need, and our clients enjoy the brilliant service they expect from us. It s a role where your organisation, problem solving, and calm-under-pressure approach will really shine. If you re looking for a place where your coordination skills genuinely make a difference every day, we d love you to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! In this role, you ll make sure our Trainers are in the right place at the right time and that clients receive exceptional service every step of the way. You'll be responsible for: • Taking ownership of the day to day coordination of our scheduling department, keeping everything running smoothly. • Scheduling courses, managing trainer diaries, and working closely with clients to make sure they have a great experience from the moment they book. • Running weekly training statistics reports and sharing insights with the team. • Staying on top of a busy inbox and handling all communications promptly and professionally. • Updating and maintaining accurate information in our scheduling system (ScheduleIT). • Sharing upcoming training dates with our sales and marketing teams so they can plan effectively. • Working closely with the sales team to book clients onto the right courses at the right times. • Sending course confirmations and all the necessary details to clients. • Spotting and resolving any scheduling clashes and looking for smarter ways to improve our processes. • Supporting the Scheduling Manager with any ad hoc administrative tasks that keep the department running efficiently. What s the Best Thing About This Role You ll be at the heart of our operations no two days are the same! You ll get to collaborate with multiple teams, contribute to client satisfaction, and see the direct impact of your organisational skills on our business success. What s the Most Challenging Thing About This Role Managing multiple priorities and balancing the needs of clients, trainers, and internal teams can be challenging. You ll need to stay calm under pressure, think ahead, and adapt quickly to changes in schedules or client requirements. To be successful in this role, you must have/ be: • Previous experience in a coordination or scheduling role. • Experience working with Microsoft Teams, Outlook, and SharePoint. • A natural ability to juggle multiple tasks, with strong communication and organisational skills. • Confidence in managing the logistics behind training sessions, including travel and accommodation for both clients and trainers. • The ability to work independently, stay self motivated, and manage your time effectively when working from home. To be successful in this role, it would be great if you have: • Familiarity with the ScheduleIT system. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix, part of Wilmington plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Service Technician Salary: £38,000-£40,000 Type: Full-Time, Permanent Department: Operations Location: Flamstead (with travel to London and across the UK) Reporting to: Technical Manager Benefits: Pension, Laptop, Smartphone This is a great opportunity for an experienced Audio Visual or IT service professional who is looking to transition off the tools and progress into a supervisory role. Working full-time from our clients office, you will provide remote support to contracted customers and coordinate service activity across the UK. This role offers a clear development pathway towards becoming a Service Supervisor. You will be the key point of contact for managing service tickets, organising engineer visits, and supporting customers remotely, while also carrying out occasional on-site service work. Experience using ServiceNow is essential. Key Responsibilities Service Ticket Management: Manage all UK service tickets using ServiceNow and other tracking tools. Ensure all service reports are completed, sanitised, and shared with clients. Engineer Coordination: Schedule and arrange service visits for UK field engineers. Occasional Site Visits: Carry out on-site service visits when required, meeting agreed response times and completing all relevant documentation. Preventative Maintenance: Arrange Preventative Maintenance Visits (PMVs) in line with contract agreements. Update and maintain asset registers after each visit and provide accurate feedback to the Service Coordinator. Repairs & Technical Support: Conduct or arrange on-site repairs as appropriate, completing all paperwork and communicating updates with the Service Coordinator. Customer Communication: Work closely with the Service and After Sales Coordinators regarding incoming service calls, follow-up visits, scheduling, and customer expectations. Reporting: Ensure all paperwork is completed accurately and submitted in a timely manner, keeping all records up to date. Additional Duties: Perform other tasks as directed by the Technical Manager. Requirements Minimum 3 years' experience in an Audio Visual or IT service environment Ability to work independently, as part of a team, and under supervision Proactive, positive approach to problem-solving Strong attention to detail and excellent record-keeping skills Solid understanding of integrated AV systems and their maintenance requirements Ability to manage your own workload and travel schedule Physically capable of performing service duties (including manual handling across multiple sites) Basic understanding of Crestron, AMX, QSys, and Biamp systems, including the ability to distinguish software vs. hardware faults
Mar 13, 2026
Full time
Service Technician Salary: £38,000-£40,000 Type: Full-Time, Permanent Department: Operations Location: Flamstead (with travel to London and across the UK) Reporting to: Technical Manager Benefits: Pension, Laptop, Smartphone This is a great opportunity for an experienced Audio Visual or IT service professional who is looking to transition off the tools and progress into a supervisory role. Working full-time from our clients office, you will provide remote support to contracted customers and coordinate service activity across the UK. This role offers a clear development pathway towards becoming a Service Supervisor. You will be the key point of contact for managing service tickets, organising engineer visits, and supporting customers remotely, while also carrying out occasional on-site service work. Experience using ServiceNow is essential. Key Responsibilities Service Ticket Management: Manage all UK service tickets using ServiceNow and other tracking tools. Ensure all service reports are completed, sanitised, and shared with clients. Engineer Coordination: Schedule and arrange service visits for UK field engineers. Occasional Site Visits: Carry out on-site service visits when required, meeting agreed response times and completing all relevant documentation. Preventative Maintenance: Arrange Preventative Maintenance Visits (PMVs) in line with contract agreements. Update and maintain asset registers after each visit and provide accurate feedback to the Service Coordinator. Repairs & Technical Support: Conduct or arrange on-site repairs as appropriate, completing all paperwork and communicating updates with the Service Coordinator. Customer Communication: Work closely with the Service and After Sales Coordinators regarding incoming service calls, follow-up visits, scheduling, and customer expectations. Reporting: Ensure all paperwork is completed accurately and submitted in a timely manner, keeping all records up to date. Additional Duties: Perform other tasks as directed by the Technical Manager. Requirements Minimum 3 years' experience in an Audio Visual or IT service environment Ability to work independently, as part of a team, and under supervision Proactive, positive approach to problem-solving Strong attention to detail and excellent record-keeping skills Solid understanding of integrated AV systems and their maintenance requirements Ability to manage your own workload and travel schedule Physically capable of performing service duties (including manual handling across multiple sites) Basic understanding of Crestron, AMX, QSys, and Biamp systems, including the ability to distinguish software vs. hardware faults
Ready for a career with Toyota? (The world's car brand). Exciting new opportunity for a Parts and Warranty Manager to join our Toyota team in Wokington. If you are an organised and motivated Parts and Warranty Manager and are ready to lead a busy Toyota Parts Department, we want to hear from you! The Role at a Glance: Parts and Warranty Manager Workington, Cumbria £35,000 Depending on Experience Plus Excellent Benefits Package Including Private Health Scheme, Training and on-going development with the Award-Winning Toyota Academy, Career Progression Opportunities and More Working Hours: Monday Friday, 8 30 as well as working Saturdays on a rota basis About Us: Myers and Bowman have offered a warm welcome to West Cumbrians for over 100 years and developed an enviable and loyal customer base who have awarded us with a 5 star rating across the board. Since entering the motor trade in 1919 and in 1976 becoming an authorised Toyota dealer, traditional values and friendly customer service have made a major contribution to our success and delivered numerous customer service accolades. Supported by the global Toyota brand and with highly trained, professional staff, we offer a complete one stop motoring experience for new, approved used and Motability car sales (conventional and hybrid), Servicing, MOTs, accessories, tyres and genuine Toyota parts. The Parts and Warranty Manager Role: You will be directly responsible for managing the day to day running of the department including trade parts sales, internal retail customers sales, and workshop supply. This is a busy position within our busy aftersales department and will ideally suit someone who has previously gained exposure in a main dealer environment. Your Responsibilities: • Department reviews and management. • Budgeting and forecasting. • Staff development. • Ensuring profitability and efficiency. • Carrying out daily / weekly stock checking. • Warranty Administration. If you re an experienced Parts Manager or a Senior Parts Advisor ready to take the next step and want to join a well-established family business with over 100 years of heritage, we d love to hear from you. In return for your dedication, we ll support you every step of the way with ongoing coaching and development. To reward your commitment you'll get: • 22 days holiday plus bank holidays • Company Pension • Private Health Care • Staff discount on car servicing • Staff referral scheme • In-house, manufacturer & professional qualification Ready to join the largest car company in the world? Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 13, 2026
Full time
Ready for a career with Toyota? (The world's car brand). Exciting new opportunity for a Parts and Warranty Manager to join our Toyota team in Wokington. If you are an organised and motivated Parts and Warranty Manager and are ready to lead a busy Toyota Parts Department, we want to hear from you! The Role at a Glance: Parts and Warranty Manager Workington, Cumbria £35,000 Depending on Experience Plus Excellent Benefits Package Including Private Health Scheme, Training and on-going development with the Award-Winning Toyota Academy, Career Progression Opportunities and More Working Hours: Monday Friday, 8 30 as well as working Saturdays on a rota basis About Us: Myers and Bowman have offered a warm welcome to West Cumbrians for over 100 years and developed an enviable and loyal customer base who have awarded us with a 5 star rating across the board. Since entering the motor trade in 1919 and in 1976 becoming an authorised Toyota dealer, traditional values and friendly customer service have made a major contribution to our success and delivered numerous customer service accolades. Supported by the global Toyota brand and with highly trained, professional staff, we offer a complete one stop motoring experience for new, approved used and Motability car sales (conventional and hybrid), Servicing, MOTs, accessories, tyres and genuine Toyota parts. The Parts and Warranty Manager Role: You will be directly responsible for managing the day to day running of the department including trade parts sales, internal retail customers sales, and workshop supply. This is a busy position within our busy aftersales department and will ideally suit someone who has previously gained exposure in a main dealer environment. Your Responsibilities: • Department reviews and management. • Budgeting and forecasting. • Staff development. • Ensuring profitability and efficiency. • Carrying out daily / weekly stock checking. • Warranty Administration. If you re an experienced Parts Manager or a Senior Parts Advisor ready to take the next step and want to join a well-established family business with over 100 years of heritage, we d love to hear from you. In return for your dedication, we ll support you every step of the way with ongoing coaching and development. To reward your commitment you'll get: • 22 days holiday plus bank holidays • Company Pension • Private Health Care • Staff discount on car servicing • Staff referral scheme • In-house, manufacturer & professional qualification Ready to join the largest car company in the world? Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Join Our Team as a Diagnostics Engineer! Are you ready to drive innovation in the automotive industry? Adecco working in partnership with Bentley Motors are searching for a dynamic Diagnostics Engineer to join their Connected Car R&D portfolio planning team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences. Pay Rate: PAYE: 33.15 LTD: 38.49 Current End date: 31/01/2026 Working Pattern: 35 hours per week Onsite (potential of Hybrid due to location) Bentley Core Hours. Location: Pyms Lane, Crewe. CW1 3PL Key Responsibilities: Automated Vehicle Update Scripting: Generate and validate update scripts using the Flamingo Tool Chain. Collaborate with project teams to create bespoke test scripts. Project Management: Attend EE-Change Control Board meetings, liaise with the CP-Tool Manager, and ensure compliance with UNECE regulations. Testing & Analysis: Conduct back-end analysis of Flamingo results, identifying integration dependencies and ensuring compatibility across allocated fleet vehicles. Technical Support: Be the first point of contact for all Flamingo-related issues and provide recommendations to various departments, including Quality and Aftersales. What You'll Bring: Technical Expertise: Proven experience in electrical fault finding, vehicle diagnosis, and the use of diagnostic tools such as VAG diagnostic tools, CANalyzer/CANoe, and multi-network dataloggers. Regulatory Knowledge: Familiarity with UNECE 155 and 156 standards, VW standards for regulatory compliance, and version management processes. Database Skills: Proficiency in Microsoft databases and Excel, with an understanding of PR numbers and country matrix assignments. Fluent Communication: Proficiency in German is preferable, allowing for effective communication across teams. Qualifications: Educational Background: Engineering degree (minimum) with a preference for membership in a relevant professional institution and Chartered Engineer status. Problem-Solving Skills: Strong analytical mindset with a commitment to continuous improvement. Why Join Us? Innovative Environment: Work with a team that values creativity and technical excellence. Career Growth: Engage in exciting projects that challenge your skills and promote professional development. Collaborative Culture: Be part of a supportive team that encourages knowledge sharing and collaboration. Ready to Make an Impact? If you're excited about the opportunity to drive vehicle update innovation and lead technical investigations, we want to hear from you! Apply now and join our client in shaping the future of automotive technology. Submit your application today! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note if you do not hear back regarding your application within 5 working days you have unfortunately been unsuccessful currently, but we thank you for your interest. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 13, 2026
Contractor
Join Our Team as a Diagnostics Engineer! Are you ready to drive innovation in the automotive industry? Adecco working in partnership with Bentley Motors are searching for a dynamic Diagnostics Engineer to join their Connected Car R&D portfolio planning team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences. Pay Rate: PAYE: 33.15 LTD: 38.49 Current End date: 31/01/2026 Working Pattern: 35 hours per week Onsite (potential of Hybrid due to location) Bentley Core Hours. Location: Pyms Lane, Crewe. CW1 3PL Key Responsibilities: Automated Vehicle Update Scripting: Generate and validate update scripts using the Flamingo Tool Chain. Collaborate with project teams to create bespoke test scripts. Project Management: Attend EE-Change Control Board meetings, liaise with the CP-Tool Manager, and ensure compliance with UNECE regulations. Testing & Analysis: Conduct back-end analysis of Flamingo results, identifying integration dependencies and ensuring compatibility across allocated fleet vehicles. Technical Support: Be the first point of contact for all Flamingo-related issues and provide recommendations to various departments, including Quality and Aftersales. What You'll Bring: Technical Expertise: Proven experience in electrical fault finding, vehicle diagnosis, and the use of diagnostic tools such as VAG diagnostic tools, CANalyzer/CANoe, and multi-network dataloggers. Regulatory Knowledge: Familiarity with UNECE 155 and 156 standards, VW standards for regulatory compliance, and version management processes. Database Skills: Proficiency in Microsoft databases and Excel, with an understanding of PR numbers and country matrix assignments. Fluent Communication: Proficiency in German is preferable, allowing for effective communication across teams. Qualifications: Educational Background: Engineering degree (minimum) with a preference for membership in a relevant professional institution and Chartered Engineer status. Problem-Solving Skills: Strong analytical mindset with a commitment to continuous improvement. Why Join Us? Innovative Environment: Work with a team that values creativity and technical excellence. Career Growth: Engage in exciting projects that challenge your skills and promote professional development. Collaborative Culture: Be part of a supportive team that encourages knowledge sharing and collaboration. Ready to Make an Impact? If you're excited about the opportunity to drive vehicle update innovation and lead technical investigations, we want to hear from you! Apply now and join our client in shaping the future of automotive technology. Submit your application today! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note if you do not hear back regarding your application within 5 working days you have unfortunately been unsuccessful currently, but we thank you for your interest. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Mar 13, 2026
Full time
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Service Advisor Main Dealership Location: Warrington Salary: Circa £28,600 basic + overtime + bonus OTE: £800 £1,200 per month Working Hours: 45 hours Monday to Friday Saturday mornings on rota (currently 1 in 4, paid overtime) Job Type: Full-time Permanent We re recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors . You ll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month. The Role As a Service Advisor, you ll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover. Key Responsibilities Meet and greet service customers Manage bookings, job cards, and workshop liaison Keep customers updated on vehicle progress and costs Upsell service plans, tyres, alignment, and additional work Deliver excellent customer service to maximise feedback scores Ensure accurate administration and invoicing Requirements Previous experience as a Service Advisor within a main dealership environment Strong communication and customer-facing skills Confident upselling and working to targets Organised with good IT and DMS experience Full UK Driving Licence What s on Offer Circa £28,600 basic salary Paid overtime for weekend work Realistic bonus of £800 £1,200 per month Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment) Stable, well-managed Aftersales department Long-term career progression opportunities Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you ll have the opportunity to build a long-term career within a supportive Aftersales team.
Mar 13, 2026
Full time
Service Advisor Main Dealership Location: Warrington Salary: Circa £28,600 basic + overtime + bonus OTE: £800 £1,200 per month Working Hours: 45 hours Monday to Friday Saturday mornings on rota (currently 1 in 4, paid overtime) Job Type: Full-time Permanent We re recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors . You ll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month. The Role As a Service Advisor, you ll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover. Key Responsibilities Meet and greet service customers Manage bookings, job cards, and workshop liaison Keep customers updated on vehicle progress and costs Upsell service plans, tyres, alignment, and additional work Deliver excellent customer service to maximise feedback scores Ensure accurate administration and invoicing Requirements Previous experience as a Service Advisor within a main dealership environment Strong communication and customer-facing skills Confident upselling and working to targets Organised with good IT and DMS experience Full UK Driving Licence What s on Offer Circa £28,600 basic salary Paid overtime for weekend work Realistic bonus of £800 £1,200 per month Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment) Stable, well-managed Aftersales department Long-term career progression opportunities Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you ll have the opportunity to build a long-term career within a supportive Aftersales team.
AKA The Recruitment Specialists
Chesterfield, Derbyshire
Ak a Recruitment are excited to continue working with a fantastic dealership group to bring you this Service Advisor position. Working at their state of the art site in Chesterfield you will be joining a fantastic family run business Job Duties Include: Dealing with Customer both face to face and over the phone Booking in Services, answering queries about parts and any Warranty work Provide the aftersales support for all customers keeping them updated at each step Working well within a team Requirements: Experience within the Automotive Service Advisor role is essential Knowledge of Kerridge/Pinnacle systems is also essential You must have a professional manner and excellent customer service skills Reasons to apply for the role: Working for a Family run Business Excellent busy Service Department Superb training available This is a fantastic chance to be part of a fun, busy and vibrant service department within the Automotive trade. You will be working Monday to Friday 8am to 5.30pm along with 1 in 3 Saturday mornings up until lunchtime. Working closely with the Aftersales Manager you will be providing excellent customer service and be professional at all times. Salary basic is starting at 26k with an OTE on top of this hitting over 30k. A senior option may also be available. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference for this position is Aka3714
Mar 13, 2026
Full time
Ak a Recruitment are excited to continue working with a fantastic dealership group to bring you this Service Advisor position. Working at their state of the art site in Chesterfield you will be joining a fantastic family run business Job Duties Include: Dealing with Customer both face to face and over the phone Booking in Services, answering queries about parts and any Warranty work Provide the aftersales support for all customers keeping them updated at each step Working well within a team Requirements: Experience within the Automotive Service Advisor role is essential Knowledge of Kerridge/Pinnacle systems is also essential You must have a professional manner and excellent customer service skills Reasons to apply for the role: Working for a Family run Business Excellent busy Service Department Superb training available This is a fantastic chance to be part of a fun, busy and vibrant service department within the Automotive trade. You will be working Monday to Friday 8am to 5.30pm along with 1 in 3 Saturday mornings up until lunchtime. Working closely with the Aftersales Manager you will be providing excellent customer service and be professional at all times. Salary basic is starting at 26k with an OTE on top of this hitting over 30k. A senior option may also be available. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference for this position is Aka3714
Job Title: Generator Service Controller Location: Peterborough Salary: Competitive Contract: Permanent Department: Aftermarket Department About the Role: Interaction Recruitment is excited to be working with a leading business in the Peterborough area to find a highly motivated Generator Service Controller to join their Aftermarket Department. This is a fantastic customer-facing opportunity where you will take responsibility for coordinating and managing generator service activities. You ll ensure that all service, repair, and logistics operations are completed efficiently and on time, all while providing exceptional service to customers. In this role, you will work closely with the Depot Manager, Service Supervisor, and Sales Department to support service planning, improve operational performance, and ensure customer satisfaction. The goal is to minimise downtime and make sure that all activities run smoothly and efficiently. About the Company: Our client is one of the most progressive dealerships globally, known for their excellence in the sale and customer support of construction, industrial, access, and waste & recycling equipment. As a privately owned business with a growing industrial division, they are looking for an energetic individual to join their team and help maintain their position as a dealer of choice across multiple sectors. Key Responsibilities: Build and maintain strong relationships with both internal teams and external customers, ensuring the highest level of service and satisfaction. Manage logistics related to deliveries, collections, and container shipments, ensuring they are scheduled and coordinated efficiently. Handle incoming customer inquiries and provide technical advice where needed. Take full ownership of customer calls, providing clear communication and timely resolutions. Oversee Pre-Delivery Inspections (PDIs) and the 24-hour call-out service. Allocate work to the generator engineering team, ensuring tasks are prioritised to minimise machine downtime. Raise service job cards and ensure all repair documentation is accurate and processed promptly. Keep customers updated on job progress and any additional work requirements. Process internal invoicing accurately and in a timely manner. Monitor and track work-in-progress, ensuring tasks are completed efficiently, ideally within one month. Provide general support to the Service Supervisor and Service Department, assisting with operational and administrative tasks as needed. Requirements & Skills: Proven experience in a customer-focused service or sales environment. Strong communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all levels. Highly organised with a keen eye for detail and excellent time management skills. Ability to multitask and handle several customer demands at once. Self-motivated and able to work independently with a proactive approach to problem-solving. Professional and flexible attitude with the ability to adapt to changes in the workplace. Commercial awareness and understanding of business operations. Hours & Benefits: Working Hours: Monday to Friday, 08:00am 5:00pm (42.5 hours per week, including a 30-minute lunch break) Salary: Competitive salary, depending on experience, plus a range of company benefits Annual Leave: 22 days + bank holidays Pension Scheme and additional benefits Why Apply? At Interaction Recruitment, we are committed to helping our candidates find the right roles that align with their skills and career goals. If you re looking for a challenging, customer-facing role with a growing company, this is an excellent opportunity to join a supportive, dynamic team. Our client offers a collaborative work environment where you can contribute to both personal and business success. Interested? If you feel you have the right skills and experience for this role, we d love to hear from you. Apply now via Interaction Recruitment and take the next step in your career! Contact (url removed) for a confidential conversation.
Mar 13, 2026
Full time
Job Title: Generator Service Controller Location: Peterborough Salary: Competitive Contract: Permanent Department: Aftermarket Department About the Role: Interaction Recruitment is excited to be working with a leading business in the Peterborough area to find a highly motivated Generator Service Controller to join their Aftermarket Department. This is a fantastic customer-facing opportunity where you will take responsibility for coordinating and managing generator service activities. You ll ensure that all service, repair, and logistics operations are completed efficiently and on time, all while providing exceptional service to customers. In this role, you will work closely with the Depot Manager, Service Supervisor, and Sales Department to support service planning, improve operational performance, and ensure customer satisfaction. The goal is to minimise downtime and make sure that all activities run smoothly and efficiently. About the Company: Our client is one of the most progressive dealerships globally, known for their excellence in the sale and customer support of construction, industrial, access, and waste & recycling equipment. As a privately owned business with a growing industrial division, they are looking for an energetic individual to join their team and help maintain their position as a dealer of choice across multiple sectors. Key Responsibilities: Build and maintain strong relationships with both internal teams and external customers, ensuring the highest level of service and satisfaction. Manage logistics related to deliveries, collections, and container shipments, ensuring they are scheduled and coordinated efficiently. Handle incoming customer inquiries and provide technical advice where needed. Take full ownership of customer calls, providing clear communication and timely resolutions. Oversee Pre-Delivery Inspections (PDIs) and the 24-hour call-out service. Allocate work to the generator engineering team, ensuring tasks are prioritised to minimise machine downtime. Raise service job cards and ensure all repair documentation is accurate and processed promptly. Keep customers updated on job progress and any additional work requirements. Process internal invoicing accurately and in a timely manner. Monitor and track work-in-progress, ensuring tasks are completed efficiently, ideally within one month. Provide general support to the Service Supervisor and Service Department, assisting with operational and administrative tasks as needed. Requirements & Skills: Proven experience in a customer-focused service or sales environment. Strong communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all levels. Highly organised with a keen eye for detail and excellent time management skills. Ability to multitask and handle several customer demands at once. Self-motivated and able to work independently with a proactive approach to problem-solving. Professional and flexible attitude with the ability to adapt to changes in the workplace. Commercial awareness and understanding of business operations. Hours & Benefits: Working Hours: Monday to Friday, 08:00am 5:00pm (42.5 hours per week, including a 30-minute lunch break) Salary: Competitive salary, depending on experience, plus a range of company benefits Annual Leave: 22 days + bank holidays Pension Scheme and additional benefits Why Apply? At Interaction Recruitment, we are committed to helping our candidates find the right roles that align with their skills and career goals. If you re looking for a challenging, customer-facing role with a growing company, this is an excellent opportunity to join a supportive, dynamic team. Our client offers a collaborative work environment where you can contribute to both personal and business success. Interested? If you feel you have the right skills and experience for this role, we d love to hear from you. Apply now via Interaction Recruitment and take the next step in your career! Contact (url removed) for a confidential conversation.
Join a dynamic team in Hythe as an Account Manager! Drive customer satisfaction, generate leads, and support sales growth in a permanent role with a leading company. Account Manager Location : Hythe Salary : up to £35k DOE Permanent role, Full-time Benefits: • Competitive salary • Permanent role • Supportive team environment • Opportunities for growth and development About the Role: We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth. Responsibilities: Act as the first point of contact for customer queries via phone and email Provide timely and professional support to resolve issues or escalate where necessary Take ownership of after-sales care, including contacting customers regarding deliveries and updates Assign incoming leads to Regional Sales Managers Generate new leads through market research and effective communication Assist with preparing, issuing, and following up on quotes and proposals Track outstanding quotes and proactively follow up to support conversion Identify upselling and cross-selling opportunities during interactions Maintain accurate records in the CRM system Candidate Requirements: Proven experience in customer service, sales support, or administration Strong communication skills, both verbal and written Excellent organisational and time management skills High attention to detail and accuracy Proactive problem-solving approach Experience with CRM software Ability to work collaboratively and independently Morgan Jones is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and ensure fair treatment throughout the recruitment process. About Morgan Jones: Morgan Jones Recruitment is a leading recruitment agency dedicated to connecting talented individuals with outstanding opportunities. Apply now!
Mar 13, 2026
Full time
Join a dynamic team in Hythe as an Account Manager! Drive customer satisfaction, generate leads, and support sales growth in a permanent role with a leading company. Account Manager Location : Hythe Salary : up to £35k DOE Permanent role, Full-time Benefits: • Competitive salary • Permanent role • Supportive team environment • Opportunities for growth and development About the Role: We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth. Responsibilities: Act as the first point of contact for customer queries via phone and email Provide timely and professional support to resolve issues or escalate where necessary Take ownership of after-sales care, including contacting customers regarding deliveries and updates Assign incoming leads to Regional Sales Managers Generate new leads through market research and effective communication Assist with preparing, issuing, and following up on quotes and proposals Track outstanding quotes and proactively follow up to support conversion Identify upselling and cross-selling opportunities during interactions Maintain accurate records in the CRM system Candidate Requirements: Proven experience in customer service, sales support, or administration Strong communication skills, both verbal and written Excellent organisational and time management skills High attention to detail and accuracy Proactive problem-solving approach Experience with CRM software Ability to work collaboratively and independently Morgan Jones is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and ensure fair treatment throughout the recruitment process. About Morgan Jones: Morgan Jones Recruitment is a leading recruitment agency dedicated to connecting talented individuals with outstanding opportunities. Apply now!
