Location: Southampton, Hampshire, United Kingdom We have an exciting opportunity for you to join our team as our Customer Experience Advisor for the WP Group. WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in central Southampton. We specialise in the supply of high-quality fuels. Being owned by one of Brazil's largest companies we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships. The Customer Experience Advisor will become part of the Customer Experience Team that will be responsible for sales, sales support and administrative activities. In this role you will work closely with Account Managers and Business Development Managers as a sales support. This role requires previous experience working in a fast-paced environment with an ambition to succeed and achieve company's goals. Building strong relationship with internal and other colleagues will be key to ensuring the day to day needs of our customers are met. WP Group are committed to delivering a market leading customer service and will achieve this by developing a team who enjoy their work and are passionate about providing an outstanding customer experience. Responsibilities Deliver on agreed service level targets including call answer rates, email response rates and completing a consistent high level of calls with a responsibility to ensure that the customers have an exceptional customer experience. Ensuring that all enquiries are responded and followed up within the agreed time scales. Achieve agreed sales targets through completing a consistent high level of sales calls to a new and existing customer base with a responsibility to ensure that the customers have an exceptional customer experience. Working in collaboration with WP Group's Sector Specialists to work on promotional sector driven campaigns and support WP Group's Sector specialist to drive the organisation to be a leading Sector Specialist organisation. In this role you will be responsible for managing customers' orders and being proactive to ensure that customers' expectations are met. You will work in collaboration with sales and other departments to ensure the best customer journey. Pro-actively seek out every opportunity on both inbound and outbound sales calls using sales skills and excellent product knowledge to offer the customer a range of products and services. Utilising WP Group's CRM system to plan daily activities, maintain an agreed level of contact with our customers and to identify and re-engage with non-trading customers. Be the voice of the customer, focussed on continuous improvement across the wider business and ensuring compliance with our processes and procedures and suggesting improvements wherever Skills required Previous experience in a fast-paced customer service environment Experience in sales Determined, Enthusiastic and Reliable Self-motivated and Achievement orientated Ability to use own initiative, multitask and perform under pressure Sets high standards & consistently achieves them Highly competent with Microsoft Office Strong communicator with the ability to influence and negotiate effectively Life Assurance at 4x basic salary Defined Contribution Pension (Matched up to 7%) Employee Benefits and Perks Portal GP Helpline and Employee Assistance Programmes
May 05, 2026
Full time
Location: Southampton, Hampshire, United Kingdom We have an exciting opportunity for you to join our team as our Customer Experience Advisor for the WP Group. WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in central Southampton. We specialise in the supply of high-quality fuels. Being owned by one of Brazil's largest companies we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships. The Customer Experience Advisor will become part of the Customer Experience Team that will be responsible for sales, sales support and administrative activities. In this role you will work closely with Account Managers and Business Development Managers as a sales support. This role requires previous experience working in a fast-paced environment with an ambition to succeed and achieve company's goals. Building strong relationship with internal and other colleagues will be key to ensuring the day to day needs of our customers are met. WP Group are committed to delivering a market leading customer service and will achieve this by developing a team who enjoy their work and are passionate about providing an outstanding customer experience. Responsibilities Deliver on agreed service level targets including call answer rates, email response rates and completing a consistent high level of calls with a responsibility to ensure that the customers have an exceptional customer experience. Ensuring that all enquiries are responded and followed up within the agreed time scales. Achieve agreed sales targets through completing a consistent high level of sales calls to a new and existing customer base with a responsibility to ensure that the customers have an exceptional customer experience. Working in collaboration with WP Group's Sector Specialists to work on promotional sector driven campaigns and support WP Group's Sector specialist to drive the organisation to be a leading Sector Specialist organisation. In this role you will be responsible for managing customers' orders and being proactive to ensure that customers' expectations are met. You will work in collaboration with sales and other departments to ensure the best customer journey. Pro-actively seek out every opportunity on both inbound and outbound sales calls using sales skills and excellent product knowledge to offer the customer a range of products and services. Utilising WP Group's CRM system to plan daily activities, maintain an agreed level of contact with our customers and to identify and re-engage with non-trading customers. Be the voice of the customer, focussed on continuous improvement across the wider business and ensuring compliance with our processes and procedures and suggesting improvements wherever Skills required Previous experience in a fast-paced customer service environment Experience in sales Determined, Enthusiastic and Reliable Self-motivated and Achievement orientated Ability to use own initiative, multitask and perform under pressure Sets high standards & consistently achieves them Highly competent with Microsoft Office Strong communicator with the ability to influence and negotiate effectively Life Assurance at 4x basic salary Defined Contribution Pension (Matched up to 7%) Employee Benefits and Perks Portal GP Helpline and Employee Assistance Programmes
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
May 05, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee. Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference. The role We are looking for a proactive and well-organised Brand and Creative Services Co-ordinator to play a supporting role in our Communications team. Working closely with the Brand and Creative Services teams, you will help to plan, co-ordinate and deliver a range of marketing and communications projects that enhance the University's profile and reputation. You will co-ordinate project activity, maintain administrative duties and workflows, support the production of marketing and creative assets, liaise with colleagues and suppliers, and act as a first point of contact for routine queries for the team. You will work with colleagues across the University to ensure consistent brand application, helping them to understand and use our brand effectively, and contributing to a smooth-running and high-performing team. This is an excellent opportunity for someone looking to develop their career in marketing and communications, while contributing directly to the growth and reputation of a University. About you You will bring strong organisational skills, attention to detail and experience of working in a marketing, communications or related co-ordination role. You will be confident managing multiple tasks and deadlines, building good working relationships, and providing clear, accurate support in a busy, multi-stakeholder environment. How to apply To apply, please upload a CV and covering letter along with your application to the University website. Interviews will take place during week commencing 18th May. For informal queries about the role, please email Anna Ridgway, Brand Manager: The University of Surrey reserves the right to close this vacancy early based on volume and calibre of applications. Further details Job Description
May 05, 2026
Full time
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee. Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference. The role We are looking for a proactive and well-organised Brand and Creative Services Co-ordinator to play a supporting role in our Communications team. Working closely with the Brand and Creative Services teams, you will help to plan, co-ordinate and deliver a range of marketing and communications projects that enhance the University's profile and reputation. You will co-ordinate project activity, maintain administrative duties and workflows, support the production of marketing and creative assets, liaise with colleagues and suppliers, and act as a first point of contact for routine queries for the team. You will work with colleagues across the University to ensure consistent brand application, helping them to understand and use our brand effectively, and contributing to a smooth-running and high-performing team. This is an excellent opportunity for someone looking to develop their career in marketing and communications, while contributing directly to the growth and reputation of a University. About you You will bring strong organisational skills, attention to detail and experience of working in a marketing, communications or related co-ordination role. You will be confident managing multiple tasks and deadlines, building good working relationships, and providing clear, accurate support in a busy, multi-stakeholder environment. How to apply To apply, please upload a CV and covering letter along with your application to the University website. Interviews will take place during week commencing 18th May. For informal queries about the role, please email Anna Ridgway, Brand Manager: The University of Surrey reserves the right to close this vacancy early based on volume and calibre of applications. Further details Job Description
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises. This role would provide direct line management to the following teams: Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services. Volunteer Team led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation. Community Outreach Team responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice. These teams collectively make up our client access points, in supporting over 16,000 clients to access our services and receive information, guidance and advice. There s no average day for our teams each client, case and community location is different. You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services. You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice. This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available. About you: Experience of managing operational/ client facing teams (preferably within the advice sector but not essential), Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders, Great communication and networking skills to represent CABB at community meetings and events, Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment, Be empathetic, compassionate and resilient, understand how to use trauma informed approaches, A genuine passion for place-based support and breaking down barriers for clients. Key tasks within this role include: Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities. Represent and liaise with stakeholders including local authority representatives, community leaders and funders. Attend and contribute to community-based, VCSE and Local Authority meetings and events. Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base. Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems. Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients. Application Process To view the full job pack (including role description and person specification) please see the job pack attached. Please submit copy of CV and Cover Letter as set out in job pack. Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early. We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities. If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack). Benefits We value the people who work here. The following are included within the employee remuneration packages as standard; A flexible 35 hour working week (for full time employees) Generous holiday entitlement starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time Additional day off for your Birthday 5% employer contribution pension scheme Income protection insurance Access to 24/7 confidential telephone counselling and structured counselling support Access to online GP and telephone counselling services Enhanced family friendly leave and occupational sick leave Access to Blue Light Card and other charity discount schemes
May 05, 2026
Full time
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises. This role would provide direct line management to the following teams: Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services. Volunteer Team led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation. Community Outreach Team responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice. These teams collectively make up our client access points, in supporting over 16,000 clients to access our services and receive information, guidance and advice. There s no average day for our teams each client, case and community location is different. You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services. You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice. This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available. About you: Experience of managing operational/ client facing teams (preferably within the advice sector but not essential), Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders, Great communication and networking skills to represent CABB at community meetings and events, Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment, Be empathetic, compassionate and resilient, understand how to use trauma informed approaches, A genuine passion for place-based support and breaking down barriers for clients. Key tasks within this role include: Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities. Represent and liaise with stakeholders including local authority representatives, community leaders and funders. Attend and contribute to community-based, VCSE and Local Authority meetings and events. Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base. Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems. Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients. Application Process To view the full job pack (including role description and person specification) please see the job pack attached. Please submit copy of CV and Cover Letter as set out in job pack. Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early. We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities. If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack). Benefits We value the people who work here. The following are included within the employee remuneration packages as standard; A flexible 35 hour working week (for full time employees) Generous holiday entitlement starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time Additional day off for your Birthday 5% employer contribution pension scheme Income protection insurance Access to 24/7 confidential telephone counselling and structured counselling support Access to online GP and telephone counselling services Enhanced family friendly leave and occupational sick leave Access to Blue Light Card and other charity discount schemes
Workday Career Site Cookie Notice Optional : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used # Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary What a typical day looks like: The experience we're looking to add to our team: At least 5 years of experience working in a warehouse and background in distribution and operations management Previous managerial experience is preferred Knowledge of the day-to-day operations of a warehouse and third-party logistics management practices. A background in distribution and operations management. Strong IT, organisation and analytical skills with good knowledge of ERP/WMS. A creative, proactive individual with the ability to make good judgements and think and act quickly. Strong presentation and communication skills, demonstrating the ability to communicate and influence at all levels of an organisation. Ability to work on own initiative, manage time effectively and meet targets and objectives. Strong management and analytical skills, persuasive ability and collaborative approach to customer demands. Eligible to work in UK What you'll receive for the great work you provide: A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave Flexible/Hybrid Work based on your Job Function Travel opportunities (role dependent Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.)BB97 Job CategoryGlobal Procurement & Supply ChainAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Warehouse Manager located in Kendal. Reporting to the Head of Supply Chain, the Warehouse Manager will operate our warehouse functions at our UK sites where relationship building skills are essential, along with communication and influencing skills to negotiate and work with both staff members, management and stakeholders Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Overseeing stock control and order processing, ensuring all stock movements are timely and cost efficient. Safeguarding warehousing operations and contents by establishing and monitoring security procedures and protocols. Maintaining physical condition of warehouses by: planning and implementing new design layouts; inspecting equipment; and, issuing work orders for repair and requisitions for replacement. Managing warehousing personnel and maintaining warehousing performance by: coaching, mentoring , and disciplining employees; and planning, monitoring, and appraising job results. Developing and maintaining Work Instructions for all warehousing tasks. Ensuring all relevant personnel are trained in those tasks and that all training is documented. Proactively reviewing all warehousing procedures on an ongoing basis to ensure they meet/exceed business requirements. Providing prompt, accurate and customer/business focused responses to enquiries from internal/external customers to ensure an excellent standard of Customer Service.Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.
May 05, 2026
Full time
Workday Career Site Cookie Notice Optional : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used # Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary What a typical day looks like: The experience we're looking to add to our team: At least 5 years of experience working in a warehouse and background in distribution and operations management Previous managerial experience is preferred Knowledge of the day-to-day operations of a warehouse and third-party logistics management practices. A background in distribution and operations management. Strong IT, organisation and analytical skills with good knowledge of ERP/WMS. A creative, proactive individual with the ability to make good judgements and think and act quickly. Strong presentation and communication skills, demonstrating the ability to communicate and influence at all levels of an organisation. Ability to work on own initiative, manage time effectively and meet targets and objectives. Strong management and analytical skills, persuasive ability and collaborative approach to customer demands. Eligible to work in UK What you'll receive for the great work you provide: A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave Flexible/Hybrid Work based on your Job Function Travel opportunities (role dependent Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.)BB97 Job CategoryGlobal Procurement & Supply ChainAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Warehouse Manager located in Kendal. Reporting to the Head of Supply Chain, the Warehouse Manager will operate our warehouse functions at our UK sites where relationship building skills are essential, along with communication and influencing skills to negotiate and work with both staff members, management and stakeholders Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Overseeing stock control and order processing, ensuring all stock movements are timely and cost efficient. Safeguarding warehousing operations and contents by establishing and monitoring security procedures and protocols. Maintaining physical condition of warehouses by: planning and implementing new design layouts; inspecting equipment; and, issuing work orders for repair and requisitions for replacement. Managing warehousing personnel and maintaining warehousing performance by: coaching, mentoring , and disciplining employees; and planning, monitoring, and appraising job results. Developing and maintaining Work Instructions for all warehousing tasks. Ensuring all relevant personnel are trained in those tasks and that all training is documented. Proactively reviewing all warehousing procedures on an ongoing basis to ensure they meet/exceed business requirements. Providing prompt, accurate and customer/business focused responses to enquiries from internal/external customers to ensure an excellent standard of Customer Service.Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.
Job Description Please wait Senior Manager - UK Projects and Construction DeliveryReq ID: 57828Posting Start Date: 16/04/2026Job Function: PropertyDivision: Finance & Business ServicesJob Location: GBR-Manchester-New BaileyAdvertised Salary: Competitive with great benefits Closing Date: 28th April About the role As Senior Manager, UK Projects and Construction Delivery, you will play a central role in transforming the BT estate for the future. BT has one of the largest property portfolios in the UK and this underpins the UK telecommunication sector. You will be responsible for shaping and delivering a complex portfolio of capital construction activity across BT's UK operational and office estate. With a strong focus on retained exchanges and large scale programme delivery, this role operates at the heart of a high volume, highly complex delivery environment and is critical to the successful execution of BT's Operational Estate Strategy. You will be a proactive leader of delivery across internal teams and supply chain partners, working within a broad stakeholder landscape to unlock opportunities to drive pace and value, improve ways of working and ensure our infrastructure investment supports business transformation, cost optimisation and future business needs. This role sits at an important stage in a long running programme that will evolve significantly over time. Working closely with colleagues across projects, construction delivery, networks and the wider business, you will help shape how this work is delivered as it scales, influencing delivery models, governance and capability. It is a visible and impactful opportunity for a senior leader who brings fresh thinking, thrives in complexity and is motivated by being part of one of the UKs most important transformation programme. What you'll be doing Lead the end to end delivery of a large programme of capital construction projects and programmes across BT's UK estate, ensuring outcomes align to strategic, operational and transformation objectives. Provide senior leadership across multi disciplinary and cross functional teams, setting clear direction, governance and accountability to enable safe, timely and cost effective delivery. Act as a collaborative senior stakeholder partner across internal and external audiences, including internal customers and delivery partners, managing expectations and resolving issues in a complex operating environment. Own portfolio level risk, issue and dependency management, adapting delivery approaches and governance to protect outcomes and benefits realisation as the programme evolves. Lead financial management across the portfolio, including capital cost planning, forecasting, funding approvals, spend control and value optimisation opportunities. Plan and allocate resources in line with current and future demand, ensuring delivery teams and internal customers have clear visibility of priorities, capacity and pipeline. Role model, build, lead and develop high performing delivery teams, recruiting, mentoring and coaching project professionals and strengthening succession and future leadership capability. Drive delivery excellence and continuous improvement through an outcomes focused approach across internal teams and the supply chain, celebrating excellence, addressing underperformance and embedding best practice. Essential Skills / Experience Significant experience leading large scale, variable complexity construction projects and programmes, with end to end accountability across mobilisation, delivery and closure. A proven track record of high volume delivery in fast paced environments, managing multiple parallel workstreams and complex capital budgets, typically in the £1m-£20m+ range. Strong construction and built environment expertise, with hands on delivery experience. Deep capability in project, programme and portfolio management, with the ability to tailor methodologies, controls and governance to suit risk, scale and delivery context. Demonstrable strength in risk, issue and dependency management, maintaining momentum despite ambiguity, evolving operating models and competing priorities. Ability to identify opportunities, unlock value and innovation and implement into establish programmes under a continuous improvement mindset. Strong commercial and financial acumen, including capital cost planning, forecasting, funding approvals, spend control and value optimisation across delivery portfolios. Experience mobilising, leading and developing internal delivery teams, including recruiting, mentoring and building capability and succession over time. Proven ability to lead and influence complex supply chains, managing contractors, consultants and partners to drive performance, address under delivery and achieve outcomes at scale. Excellent communication, stakeholder management and influencing skills, with confidence operating at senior levels across complex internal and external stakeholder landscapes. A strong delivery mindset, combining pace, resilience and problem solving ability with a commitment to continuous improvement, inclusive leadership and learning. Desirable Skills / Experience Experience delivering construction or estate programmes within regulated, infrastructure led or large corporate environments such as utilities, telecoms, public sector or large national estates. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Please wait
May 05, 2026
Full time
Job Description Please wait Senior Manager - UK Projects and Construction DeliveryReq ID: 57828Posting Start Date: 16/04/2026Job Function: PropertyDivision: Finance & Business ServicesJob Location: GBR-Manchester-New BaileyAdvertised Salary: Competitive with great benefits Closing Date: 28th April About the role As Senior Manager, UK Projects and Construction Delivery, you will play a central role in transforming the BT estate for the future. BT has one of the largest property portfolios in the UK and this underpins the UK telecommunication sector. You will be responsible for shaping and delivering a complex portfolio of capital construction activity across BT's UK operational and office estate. With a strong focus on retained exchanges and large scale programme delivery, this role operates at the heart of a high volume, highly complex delivery environment and is critical to the successful execution of BT's Operational Estate Strategy. You will be a proactive leader of delivery across internal teams and supply chain partners, working within a broad stakeholder landscape to unlock opportunities to drive pace and value, improve ways of working and ensure our infrastructure investment supports business transformation, cost optimisation and future business needs. This role sits at an important stage in a long running programme that will evolve significantly over time. Working closely with colleagues across projects, construction delivery, networks and the wider business, you will help shape how this work is delivered as it scales, influencing delivery models, governance and capability. It is a visible and impactful opportunity for a senior leader who brings fresh thinking, thrives in complexity and is motivated by being part of one of the UKs most important transformation programme. What you'll be doing Lead the end to end delivery of a large programme of capital construction projects and programmes across BT's UK estate, ensuring outcomes align to strategic, operational and transformation objectives. Provide senior leadership across multi disciplinary and cross functional teams, setting clear direction, governance and accountability to enable safe, timely and cost effective delivery. Act as a collaborative senior stakeholder partner across internal and external audiences, including internal customers and delivery partners, managing expectations and resolving issues in a complex operating environment. Own portfolio level risk, issue and dependency management, adapting delivery approaches and governance to protect outcomes and benefits realisation as the programme evolves. Lead financial management across the portfolio, including capital cost planning, forecasting, funding approvals, spend control and value optimisation opportunities. Plan and allocate resources in line with current and future demand, ensuring delivery teams and internal customers have clear visibility of priorities, capacity and pipeline. Role model, build, lead and develop high performing delivery teams, recruiting, mentoring and coaching project professionals and strengthening succession and future leadership capability. Drive delivery excellence and continuous improvement through an outcomes focused approach across internal teams and the supply chain, celebrating excellence, addressing underperformance and embedding best practice. Essential Skills / Experience Significant experience leading large scale, variable complexity construction projects and programmes, with end to end accountability across mobilisation, delivery and closure. A proven track record of high volume delivery in fast paced environments, managing multiple parallel workstreams and complex capital budgets, typically in the £1m-£20m+ range. Strong construction and built environment expertise, with hands on delivery experience. Deep capability in project, programme and portfolio management, with the ability to tailor methodologies, controls and governance to suit risk, scale and delivery context. Demonstrable strength in risk, issue and dependency management, maintaining momentum despite ambiguity, evolving operating models and competing priorities. Ability to identify opportunities, unlock value and innovation and implement into establish programmes under a continuous improvement mindset. Strong commercial and financial acumen, including capital cost planning, forecasting, funding approvals, spend control and value optimisation across delivery portfolios. Experience mobilising, leading and developing internal delivery teams, including recruiting, mentoring and building capability and succession over time. Proven ability to lead and influence complex supply chains, managing contractors, consultants and partners to drive performance, address under delivery and achieve outcomes at scale. Excellent communication, stakeholder management and influencing skills, with confidence operating at senior levels across complex internal and external stakeholder landscapes. A strong delivery mindset, combining pace, resilience and problem solving ability with a commitment to continuous improvement, inclusive leadership and learning. Desirable Skills / Experience Experience delivering construction or estate programmes within regulated, infrastructure led or large corporate environments such as utilities, telecoms, public sector or large national estates. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Please wait
Senior Facilities & Workplace Lead Coordinator An excellent opportunity for a facilities management professional to lead workplace services, ensuring compliance, health & safety, and efficient site operations within a multi-building environment. If youve also worked in the following roles, wed also like to hear from you: Facilities Manager, Facilities Lead, Facilities Manager, Workplace Manager, Sit click apply for full job details
May 05, 2026
Full time
Senior Facilities & Workplace Lead Coordinator An excellent opportunity for a facilities management professional to lead workplace services, ensuring compliance, health & safety, and efficient site operations within a multi-building environment. If youve also worked in the following roles, wed also like to hear from you: Facilities Manager, Facilities Lead, Facilities Manager, Workplace Manager, Sit click apply for full job details
Locality Manager (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 05, 2026
Full time
Locality Manager (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Lead Electrical Technician London - City of London Competitive Salary, Private Healthcare, overtime and flexible benefits NG Bailey Facilities Services are recruiting a Lead Electrical Technician to join our team based on a prestigious corporate building in the City of London, offering stability and a high-quality working environment in one of London's most prestigious business districts. You will be responsible for leading the delivery of planned and reactive maintenance across building services M&E plant and equipment, taking ownership of service quality, compliance and client relationships on site. This is a highly visible, client-facing role and as such a professional manner and smart presentation are essential. Monday to Friday 08:00-17:00 Some of the key deliverables in this role include: Deliver PPM across Electrical and Mechanical Building Services plant and systems in line with agreed programmes and SLAs, ensuring statutory compliance is maintained at all times. Provide first-line leadership and management on site, setting the standard for quality, professionalism and service delivery. Monitor service performance across the client's premises, taking corrective action where required and escalating to the Contracts Manager as appropriate. Ensure reactive works are completed within agreed SLA timescales and that PPM backlog is maintained at a realistic level. Review RAMs from sub-contractors and issue Permits to Work (PTW), ensuring full compliance with applicable H&S standards. Check completed work and documentation from Mobile Technicians, ensuring compliance with current legislation and client requirements. Build and maintain excellent working relationships with the client and their representatives, delivering a consistently high standard of customer service befitting a prestigious corporate environment. Complete all required documentation, job sheets and certification accurately and on time. Ensure toolbox talks are completed as prescribed by the SHEQ department. What we're looking for: Electrical apprenticeship or equivalent qualification - 18th Edition IEE Wiring Regulations essential. Proven experience in building services maintenance within a commercial or corporate environment - experience in critical or high-specification environments such as finance, legal or professional services buildings is highly desirable. Experience reviewing RAMs and issuing PTW, including on single-manned or low-staffed sites. Capable of undertaking reactive repairs with minimal supervision. Professional presentation and a client-facing mindset - you will be representing NG Bailey and our client in a high-profile City of London setting. CHP, Biomass or Air Conditioning experience (desirable). IOSH Working or Managing Safely (desirable). L8 Training (desirable). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Sick Pay 25 Days Holiday plus bank holidays Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 05, 2026
Full time
Lead Electrical Technician London - City of London Competitive Salary, Private Healthcare, overtime and flexible benefits NG Bailey Facilities Services are recruiting a Lead Electrical Technician to join our team based on a prestigious corporate building in the City of London, offering stability and a high-quality working environment in one of London's most prestigious business districts. You will be responsible for leading the delivery of planned and reactive maintenance across building services M&E plant and equipment, taking ownership of service quality, compliance and client relationships on site. This is a highly visible, client-facing role and as such a professional manner and smart presentation are essential. Monday to Friday 08:00-17:00 Some of the key deliverables in this role include: Deliver PPM across Electrical and Mechanical Building Services plant and systems in line with agreed programmes and SLAs, ensuring statutory compliance is maintained at all times. Provide first-line leadership and management on site, setting the standard for quality, professionalism and service delivery. Monitor service performance across the client's premises, taking corrective action where required and escalating to the Contracts Manager as appropriate. Ensure reactive works are completed within agreed SLA timescales and that PPM backlog is maintained at a realistic level. Review RAMs from sub-contractors and issue Permits to Work (PTW), ensuring full compliance with applicable H&S standards. Check completed work and documentation from Mobile Technicians, ensuring compliance with current legislation and client requirements. Build and maintain excellent working relationships with the client and their representatives, delivering a consistently high standard of customer service befitting a prestigious corporate environment. Complete all required documentation, job sheets and certification accurately and on time. Ensure toolbox talks are completed as prescribed by the SHEQ department. What we're looking for: Electrical apprenticeship or equivalent qualification - 18th Edition IEE Wiring Regulations essential. Proven experience in building services maintenance within a commercial or corporate environment - experience in critical or high-specification environments such as finance, legal or professional services buildings is highly desirable. Experience reviewing RAMs and issuing PTW, including on single-manned or low-staffed sites. Capable of undertaking reactive repairs with minimal supervision. Professional presentation and a client-facing mindset - you will be representing NG Bailey and our client in a high-profile City of London setting. CHP, Biomass or Air Conditioning experience (desirable). IOSH Working or Managing Safely (desirable). L8 Training (desirable). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Sick Pay 25 Days Holiday plus bank holidays Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Facilities Manager - Soft Services Location: Kidderminster Salary: £45,000 - £55,000 + excellent benefits We're supporting a highly innovative, international engineering organisation at the forefront of advanced propulsion systems, delivering complex, safety-critical products into the defence sector. We're looking for a proactive, people-focused Facilities Manager to lead the delivery of high-quality workplace and soft facilities services across a busy, multi-functional site. This role is all about creating a safe, efficient, and well-run environment where people can perform at their best. You'll take ownership of day-to-day facilities operations, service partners, and team leadership - ensuring a seamless workplace experience for all stakeholders. What you'll be responsible for Leading the delivery of soft FM services including cleaning, security, waste, catering, and front-of-house Ensuring a safe, compliant, and well-maintained working environment for all employees and visitors Managing third-party service providers, driving performance against SLAs and KPIs Building strong relationships with internal stakeholders and acting as a key point of contact for workplace services Overseeing day-to-day facilities operations and resolving issues quickly and effectively Supporting minor works, refurbishments, and workspace improvements Driving service improvements, efficiencies, and cost optimisation initiatives Leading, developing, and motivating on-site teams to deliver consistently high standards Supporting business continuity and responding to incidents or emergencies when required What you'll bring Essential: Proven experience in a Facilities Management role with a strong soft services focus Experience managing outsourced service providers and contracts Strong stakeholder management and communication skills Good understanding of health & safety and workplace compliance Desirable: IOSH or equivalent H&S qualification Membership of a professional body (eg IWFM) Experience using CAFM or facilities systems You'll thrive in this role if you: Are highly organised and take pride in delivering a great workplace experience Build strong relationships and influence stakeholders Are proactive, solutions-focused, and calm under pressure Enjoy leading teams and getting the best out of service partners Take ownership and drive standards consistently Why this role matters You'll play a key role in shaping the day-to-day workplace experience - ensuring services run smoothly, standards are high, and the environment supports productivity, wellbeing, and engagement. If you enjoy leading from the front, improving services, and making a visible impact, this is a great opportunity to step into a role where you can truly add value.
May 05, 2026
Full time
Facilities Manager - Soft Services Location: Kidderminster Salary: £45,000 - £55,000 + excellent benefits We're supporting a highly innovative, international engineering organisation at the forefront of advanced propulsion systems, delivering complex, safety-critical products into the defence sector. We're looking for a proactive, people-focused Facilities Manager to lead the delivery of high-quality workplace and soft facilities services across a busy, multi-functional site. This role is all about creating a safe, efficient, and well-run environment where people can perform at their best. You'll take ownership of day-to-day facilities operations, service partners, and team leadership - ensuring a seamless workplace experience for all stakeholders. What you'll be responsible for Leading the delivery of soft FM services including cleaning, security, waste, catering, and front-of-house Ensuring a safe, compliant, and well-maintained working environment for all employees and visitors Managing third-party service providers, driving performance against SLAs and KPIs Building strong relationships with internal stakeholders and acting as a key point of contact for workplace services Overseeing day-to-day facilities operations and resolving issues quickly and effectively Supporting minor works, refurbishments, and workspace improvements Driving service improvements, efficiencies, and cost optimisation initiatives Leading, developing, and motivating on-site teams to deliver consistently high standards Supporting business continuity and responding to incidents or emergencies when required What you'll bring Essential: Proven experience in a Facilities Management role with a strong soft services focus Experience managing outsourced service providers and contracts Strong stakeholder management and communication skills Good understanding of health & safety and workplace compliance Desirable: IOSH or equivalent H&S qualification Membership of a professional body (eg IWFM) Experience using CAFM or facilities systems You'll thrive in this role if you: Are highly organised and take pride in delivering a great workplace experience Build strong relationships and influence stakeholders Are proactive, solutions-focused, and calm under pressure Enjoy leading teams and getting the best out of service partners Take ownership and drive standards consistently Why this role matters You'll play a key role in shaping the day-to-day workplace experience - ensuring services run smoothly, standards are high, and the environment supports productivity, wellbeing, and engagement. If you enjoy leading from the front, improving services, and making a visible impact, this is a great opportunity to step into a role where you can truly add value.
Senior Tax Manager / Tax Director (Personal Tax & Corporate Tax Manager) - SUPERB ROLE McGinnis Loy Associates is proud to be working with an independent Accountancy Firm who are looking for a Senior Tax Manager or Tax Director (mix of personal tax & corporate tax) to join their growing team in Central London, with a view to future partnership. As one of the lead tax specialists for the office, you will be managing a team of junior tax staff and will be able to leverage your mixed tax experience to deliver specific value-add tax services to personal & corporate tax clients. The role would suit an existing Tax Manager looking for promotion from a mid-to-Top50 Accountancy practice or Tax Boutique, or a current Tax Director looking for a future Partnership opportunity. Key duties include: Dealing with HNWI's and their related businesses (including family estates) for tax compliance and advisory work Developing corporate tax efficient strategies and assisting with personal-related tax interests Providing support to HNW clients who may have complex UK and International tax issues Dealing with basic corporate tax planning, cross-border tax structuring and deal tax activities alongside one of the Tax Partners Liaising with the Tax Directors/Partners regarding tax projects for individuals (eg, dividend planning, EIS, CGT, Non domicile, VCT, IHT) Overseeing a team of junior PQ & Qualified tax staff Ensuring that the quality of personal tax & corporate tax work is done to agreed cost and timescales Working with the Tax Partners to grow and develop the firm, and increase advisory services to clients. Engaging with local referrers and other external third-parties regarding business development Confidently explaining tax issues and options to clients in a non-technical manner, and presenting to small groups in client workshops or internal training courses. To be considered for the role you should be in a recognisable Regional or Top50 practice and there is a preference for those with the CTA and/or ATT qualification. Experience with both corporate & personal tax issues and management of client portfolios is required. With excellent team working skills and relationship building skills, you should be able to develop new business, work well under pressure yet still deliver on time and budget. On offer is a salary up to £110,000 depending on your current experience & level of seniority company bonus excellent benefits including 25 days holidays, pension and healthcare schemes. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) Office by telephone or via email at com For other opportunities in Finance & Accounting or Public Practice across the Thames Valley, London & Midlands please visit our website at com. McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act. Follow us on or check our Linked-In company profile
May 05, 2026
Full time
Senior Tax Manager / Tax Director (Personal Tax & Corporate Tax Manager) - SUPERB ROLE McGinnis Loy Associates is proud to be working with an independent Accountancy Firm who are looking for a Senior Tax Manager or Tax Director (mix of personal tax & corporate tax) to join their growing team in Central London, with a view to future partnership. As one of the lead tax specialists for the office, you will be managing a team of junior tax staff and will be able to leverage your mixed tax experience to deliver specific value-add tax services to personal & corporate tax clients. The role would suit an existing Tax Manager looking for promotion from a mid-to-Top50 Accountancy practice or Tax Boutique, or a current Tax Director looking for a future Partnership opportunity. Key duties include: Dealing with HNWI's and their related businesses (including family estates) for tax compliance and advisory work Developing corporate tax efficient strategies and assisting with personal-related tax interests Providing support to HNW clients who may have complex UK and International tax issues Dealing with basic corporate tax planning, cross-border tax structuring and deal tax activities alongside one of the Tax Partners Liaising with the Tax Directors/Partners regarding tax projects for individuals (eg, dividend planning, EIS, CGT, Non domicile, VCT, IHT) Overseeing a team of junior PQ & Qualified tax staff Ensuring that the quality of personal tax & corporate tax work is done to agreed cost and timescales Working with the Tax Partners to grow and develop the firm, and increase advisory services to clients. Engaging with local referrers and other external third-parties regarding business development Confidently explaining tax issues and options to clients in a non-technical manner, and presenting to small groups in client workshops or internal training courses. To be considered for the role you should be in a recognisable Regional or Top50 practice and there is a preference for those with the CTA and/or ATT qualification. Experience with both corporate & personal tax issues and management of client portfolios is required. With excellent team working skills and relationship building skills, you should be able to develop new business, work well under pressure yet still deliver on time and budget. On offer is a salary up to £110,000 depending on your current experience & level of seniority company bonus excellent benefits including 25 days holidays, pension and healthcare schemes. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) Office by telephone or via email at com For other opportunities in Finance & Accounting or Public Practice across the Thames Valley, London & Midlands please visit our website at com. McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act. Follow us on or check our Linked-In company profile
Deputy Manager - Day Centre Operations We are seeking an experienced Deputy Manager to lead the day-to-day operations of a busy Day Centre, providing a safe, welcoming gateway to support for people facing multiple disadvantages. Salary: £32,439 - £35,909 per annum (rising incrementally with service)Location: Southend on Sea, EssexHours: 37 hours per week (rota including occasional evenings, weekends and bank holidays)Contract: PermanentClosing date: 12th May 2026 About the role Reporting to the Service Manager, you will have operational responsibility for the smooth and effective running of a Day Centre that supports people experiencing homelessness and related challenges. You will provide visible, on-site leadership, ensuring high standards of safety, compliance and person-centred practice. Key responsibilities include: Overseeing daily operations of the Day Centre, creating a safe, inclusive and well-managed environment Leading and supervising staff, volunteers and cleaning provision Managing visitors, safeguarding processes and incident responses Coordinating partner-led services, activities and advice sessions within the Centre Taking responsibility for health and safety, building compliance and premises management Overseeing donations, resources and stock control Ensuring accurate monitoring, recording and reporting of service activity Acting as a key point of contact for partners and local community stakeholders Deputising for senior management and supporting cross-cover across services when required This role requires confidence in decision-making, a calm approach under pressure and the ability to support staff managing complex situations. About you You will have experience working within homelessness, housing, social care or a related support setting, particularly with people who have multiple and complex needs. You will also bring: Experience of leading or supervising staff or volunteers Confidence managing incidents, safeguarding concerns and crisis situations Strong knowledge of trauma-informed and psychologically informed practice Excellent organisational and communication skills A values-led, resilient and solution-focused leadership style Experience managing a building-based or drop-in service is desirable. About the organisation This organisation provides frontline support services to people experiencing homelessness and multiple disadvantage, working in partnership with local agencies and the community to create pathways into safety, stability and longer-term support. The culture is values-driven, inclusive and committed to dignity, respect and continuous improvement. Other roles you may have experience of could include: Service Manager, Day Centre Manager, Assistant Manager, Operations Manager, Homelessness Services Manager, Support Services Manager, Outreach Team Leader, Housing Services Manager
May 05, 2026
Full time
Deputy Manager - Day Centre Operations We are seeking an experienced Deputy Manager to lead the day-to-day operations of a busy Day Centre, providing a safe, welcoming gateway to support for people facing multiple disadvantages. Salary: £32,439 - £35,909 per annum (rising incrementally with service)Location: Southend on Sea, EssexHours: 37 hours per week (rota including occasional evenings, weekends and bank holidays)Contract: PermanentClosing date: 12th May 2026 About the role Reporting to the Service Manager, you will have operational responsibility for the smooth and effective running of a Day Centre that supports people experiencing homelessness and related challenges. You will provide visible, on-site leadership, ensuring high standards of safety, compliance and person-centred practice. Key responsibilities include: Overseeing daily operations of the Day Centre, creating a safe, inclusive and well-managed environment Leading and supervising staff, volunteers and cleaning provision Managing visitors, safeguarding processes and incident responses Coordinating partner-led services, activities and advice sessions within the Centre Taking responsibility for health and safety, building compliance and premises management Overseeing donations, resources and stock control Ensuring accurate monitoring, recording and reporting of service activity Acting as a key point of contact for partners and local community stakeholders Deputising for senior management and supporting cross-cover across services when required This role requires confidence in decision-making, a calm approach under pressure and the ability to support staff managing complex situations. About you You will have experience working within homelessness, housing, social care or a related support setting, particularly with people who have multiple and complex needs. You will also bring: Experience of leading or supervising staff or volunteers Confidence managing incidents, safeguarding concerns and crisis situations Strong knowledge of trauma-informed and psychologically informed practice Excellent organisational and communication skills A values-led, resilient and solution-focused leadership style Experience managing a building-based or drop-in service is desirable. About the organisation This organisation provides frontline support services to people experiencing homelessness and multiple disadvantage, working in partnership with local agencies and the community to create pathways into safety, stability and longer-term support. The culture is values-driven, inclusive and committed to dignity, respect and continuous improvement. Other roles you may have experience of could include: Service Manager, Day Centre Manager, Assistant Manager, Operations Manager, Homelessness Services Manager, Support Services Manager, Outreach Team Leader, Housing Services Manager
Mobile Cleaner East London 14.00 per hour PAYE (Inc Holiday Pay) 18 per hour LTD via Umbrella 40 Hours Per week Service Care Solutions have an exciting opportunity for a Mobile Estate Cleaner to join a Housing Association who are currently going through a growth to join there team based in the East London area of Tower Hamlets. We are looking for exceptional individuals who have the experience and who want to make a difference in a challenging environment. If you have a proven track record of maintaining and cleaning communal areas, service communal gardens and other common areas, please get in touch. What you will be doing: Carry out general cleaning duties to our communal areas e.g., sweeping, vacuuming, mopping, dusting, polishing, litter picking etc. Sweep, disinfect and keep tidy refuse chutes, bins and bin areas (where appropriate) When required, use machinery (jet washers, steam cleaners etc) to carry out deep cleaning. Any training required will be provided. Report any repairs or defects in communal areas to maintenance department/ line manager and follow up actions as required. Provide cover in the absence of other colleagues. Be a point of contact for residents, assist where possible or refer enquiries to colleagues. Be aware of vulnerable customers and, where appropriate, highlight their needs to your line manager / Housing Team Act in a friendly, polite, and professional way at all times, even when challenged by residents or visitors to the estate. Understand your responsibilities as an employee under Health and Safety legislation. Always adopt a safe system of work, using all safety clothing and equipment which is provided and generally taking responsibility for your own safety. No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. What you will need You will be an experienced Cleaner carrying out cleaning services and be responsible for communicating requirements and reporting incidents. You will be able to work individually or collaboratively with other team members, staff and external contractors; prioritise own workload but also follow a schedule. You will be proactive in helping assess for maintenance related issues, health and safety including reporting building defects and completing basic compliance checks. You will be able to effectively prioritise and ensure effective use of own time. You will be a Full UK Driving License Holder. What is in it for you? Access to a Company van Provided with a Smart Phone device to log jobs Opportunity to secure a permanent job Work for a respected organisation This will be a mobile role so it is important that you hold a Full UK Driving License and can drive a Van of all types. The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential. Working hours for this role are Monday to Friday, 8am till 5pm. For further details, get in touch with Prakash today by calling (phone number removed), or emailing (url removed)
May 05, 2026
Contractor
Mobile Cleaner East London 14.00 per hour PAYE (Inc Holiday Pay) 18 per hour LTD via Umbrella 40 Hours Per week Service Care Solutions have an exciting opportunity for a Mobile Estate Cleaner to join a Housing Association who are currently going through a growth to join there team based in the East London area of Tower Hamlets. We are looking for exceptional individuals who have the experience and who want to make a difference in a challenging environment. If you have a proven track record of maintaining and cleaning communal areas, service communal gardens and other common areas, please get in touch. What you will be doing: Carry out general cleaning duties to our communal areas e.g., sweeping, vacuuming, mopping, dusting, polishing, litter picking etc. Sweep, disinfect and keep tidy refuse chutes, bins and bin areas (where appropriate) When required, use machinery (jet washers, steam cleaners etc) to carry out deep cleaning. Any training required will be provided. Report any repairs or defects in communal areas to maintenance department/ line manager and follow up actions as required. Provide cover in the absence of other colleagues. Be a point of contact for residents, assist where possible or refer enquiries to colleagues. Be aware of vulnerable customers and, where appropriate, highlight their needs to your line manager / Housing Team Act in a friendly, polite, and professional way at all times, even when challenged by residents or visitors to the estate. Understand your responsibilities as an employee under Health and Safety legislation. Always adopt a safe system of work, using all safety clothing and equipment which is provided and generally taking responsibility for your own safety. No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. What you will need You will be an experienced Cleaner carrying out cleaning services and be responsible for communicating requirements and reporting incidents. You will be able to work individually or collaboratively with other team members, staff and external contractors; prioritise own workload but also follow a schedule. You will be proactive in helping assess for maintenance related issues, health and safety including reporting building defects and completing basic compliance checks. You will be able to effectively prioritise and ensure effective use of own time. You will be a Full UK Driving License Holder. What is in it for you? Access to a Company van Provided with a Smart Phone device to log jobs Opportunity to secure a permanent job Work for a respected organisation This will be a mobile role so it is important that you hold a Full UK Driving License and can drive a Van of all types. The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential. Working hours for this role are Monday to Friday, 8am till 5pm. For further details, get in touch with Prakash today by calling (phone number removed), or emailing (url removed)
Overview At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Consultant - WAM Tech - TC FS The opportunity This role offers the opportunity to analyse, design, recommend and implement technology solutions for the full spectrum of products and functions across both wealth and asset management. With our deep industry know-how, we help transform the back-, middle- and front-office operations of the world's top money managers. Our insights into data and analytics, emerging technologies and platforms and how the asset and wealth management industries are evolving mean that we are at the heart of change with our clients, including by: Driving front-to-back business transformation, including assessing, selecting and implementing market leading vendor solution platforms Identifying how emerging technologies such as Automation and Artificial Intelligence can reduce cost and improve efficiency Leading technology change programmes, including application architecture review, configuration and simplification Target Operating Model design and implementation Regulatory driven change (including client and regulatory compliance) Large scale project and programme management Your key responsibilities As a Senior Consultant within the team you will be: Delivering a diverse range of client assignments, often as part of a diverse, multi-disciplined project team Taking responsibility for programme workstreams and deliverables Developing strong trusted advisor relationships with our clients Assisting in developing thought leadership and building EY solutions and methods Identifying opportunities for new business and supporting bid teams with proposals Contributing to the development of high-quality technical offerings Supporting EY practice and people development through activities such as graduate recruitment Skills and attributes for success A high level of drive and commitment to delivering high quality work under pressure to meet tight deadlines Being a supportive team player who actively develops relationships and is eager to share knowledge with EY colleagues and our clients A structured approach to problem solving The ability to learn new subject matter rapidly and a desire to develop a deep understanding the trends and challenges shaping Wealth & Asset Management and Technology Flexibility in approach, willingness to adapt quickly and initiative when working in unstructured environments with limited supervision To qualify for the role you must have A successful track record in the Wealth, Asset or Investment Management industry, gained through experience working at a Wealth/Asset Manager, a top tier consultancy (Big 4, IBM, Accenture etc ), a specialist financial services consultancy, or a Wealth/Asset Management technology or service provider Good appreciation of current market trends in the Wealth & Asset Management industry and the technology that underpins it. Technology skills across architecture, IT operating model design/cost reduction or experience of major package selection/service implementation(Wealth: ObjectWay, SEI, SS&C, Avaloq, FNZ, Iress, Intelliflo, Microsoft Dynamics, Pershing, InvestCloud; Asset Management: BlackRock Aladdin, Simcorp, Charles River, Markit thinkFolio; Alternatives : eFront, Investran, Allvue, iCapital) Good understanding of one or more Wealth & Asset Management product areas and an appreciation of the end-to-end process flows and functional areas of Wealth & Asset Management participants Experience delivering at various stages of the project lifecycle, knowledge of Project Management, Business Analysis and/or SDLC Ideally, you'll also have A good understanding of one or more of the following: Buy-Side front and middle office, risk, compliance, advice and financial planning, Operations, Alternatives or Asset Servicing Industry recognised business, finance, IT or project management qualifications such as PMP, PRINCE 2, Agile, Lean Six Sigma, BPR, CIMA or CFA What we look for Whether your background is from Technology, the Wealth/Asset Management industry, from consulting or from a vendor, we're looking for team-mates who are keen, dynamic and flexible - who enjoy a variety of challenges and who offer different experiences and diverse insights. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction and consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us and shape the future with confidence. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
May 05, 2026
Full time
Overview At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Consultant - WAM Tech - TC FS The opportunity This role offers the opportunity to analyse, design, recommend and implement technology solutions for the full spectrum of products and functions across both wealth and asset management. With our deep industry know-how, we help transform the back-, middle- and front-office operations of the world's top money managers. Our insights into data and analytics, emerging technologies and platforms and how the asset and wealth management industries are evolving mean that we are at the heart of change with our clients, including by: Driving front-to-back business transformation, including assessing, selecting and implementing market leading vendor solution platforms Identifying how emerging technologies such as Automation and Artificial Intelligence can reduce cost and improve efficiency Leading technology change programmes, including application architecture review, configuration and simplification Target Operating Model design and implementation Regulatory driven change (including client and regulatory compliance) Large scale project and programme management Your key responsibilities As a Senior Consultant within the team you will be: Delivering a diverse range of client assignments, often as part of a diverse, multi-disciplined project team Taking responsibility for programme workstreams and deliverables Developing strong trusted advisor relationships with our clients Assisting in developing thought leadership and building EY solutions and methods Identifying opportunities for new business and supporting bid teams with proposals Contributing to the development of high-quality technical offerings Supporting EY practice and people development through activities such as graduate recruitment Skills and attributes for success A high level of drive and commitment to delivering high quality work under pressure to meet tight deadlines Being a supportive team player who actively develops relationships and is eager to share knowledge with EY colleagues and our clients A structured approach to problem solving The ability to learn new subject matter rapidly and a desire to develop a deep understanding the trends and challenges shaping Wealth & Asset Management and Technology Flexibility in approach, willingness to adapt quickly and initiative when working in unstructured environments with limited supervision To qualify for the role you must have A successful track record in the Wealth, Asset or Investment Management industry, gained through experience working at a Wealth/Asset Manager, a top tier consultancy (Big 4, IBM, Accenture etc ), a specialist financial services consultancy, or a Wealth/Asset Management technology or service provider Good appreciation of current market trends in the Wealth & Asset Management industry and the technology that underpins it. Technology skills across architecture, IT operating model design/cost reduction or experience of major package selection/service implementation(Wealth: ObjectWay, SEI, SS&C, Avaloq, FNZ, Iress, Intelliflo, Microsoft Dynamics, Pershing, InvestCloud; Asset Management: BlackRock Aladdin, Simcorp, Charles River, Markit thinkFolio; Alternatives : eFront, Investran, Allvue, iCapital) Good understanding of one or more Wealth & Asset Management product areas and an appreciation of the end-to-end process flows and functional areas of Wealth & Asset Management participants Experience delivering at various stages of the project lifecycle, knowledge of Project Management, Business Analysis and/or SDLC Ideally, you'll also have A good understanding of one or more of the following: Buy-Side front and middle office, risk, compliance, advice and financial planning, Operations, Alternatives or Asset Servicing Industry recognised business, finance, IT or project management qualifications such as PMP, PRINCE 2, Agile, Lean Six Sigma, BPR, CIMA or CFA What we look for Whether your background is from Technology, the Wealth/Asset Management industry, from consulting or from a vendor, we're looking for team-mates who are keen, dynamic and flexible - who enjoy a variety of challenges and who offer different experiences and diverse insights. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction and consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us and shape the future with confidence. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Tom Orange Recruitment Ltd
Scunthorpe, Lincolnshire
Job Overview We are seeking a highly versatile and technically proficient Multi Skilled Engineer to join our innovative engineering team. The successful candidate will be responsible for supporting the design, development, and optimisation of complex systems across electrical and mechanical domains. This role offers an exciting opportunity to utilise a broad skill set in a dynamic environment, contributing to cutting-edge projects that demand both specialised technical knowledge and adaptable problem-solving abilities. Hours of Work 4 on 4 off shift rota 6am to 6pm / 6pm to 6am Responsibilities: Carry out maintenance tasks and breakdown resolution on various types of food processing equipment Conduct repairs and modifications to machinery Fault finding and maintenance on mechanical assemblies Fault finding and maintenance on electrical systems Fault finding and maintenance on pneumatic systems Carrying out PPM tasks and reporting findings Recording of all tasks on Shires CMMS Alerting Engineering Buyer if parts are required Responsible for own H&S and that of others around Building close working relationships with area leads Completing all necessary paperwork for safety and technical compliance Liaise with Engineering Manager and Maintenance Manager on foreseeable issues and any improvements Knowledge and Specific Skills: Essential HND NVQ 3 or equivalent 3 years Engineering experience in food manufacturing environment Continuous Improvement experience Desirable Engineering degree Those wishing to apply must possess the following: Strong communication skills both written and verbal IT literate Ability to communicate to all levels of staff, from operatives to senior management People management skills Strong reporting skills Can do attitude Benefits: Additional leave Canteen Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Financial planning services Free parking Health & wellbeing programme On-site parking Sick pay Store discount Work Location: In person
May 05, 2026
Full time
Job Overview We are seeking a highly versatile and technically proficient Multi Skilled Engineer to join our innovative engineering team. The successful candidate will be responsible for supporting the design, development, and optimisation of complex systems across electrical and mechanical domains. This role offers an exciting opportunity to utilise a broad skill set in a dynamic environment, contributing to cutting-edge projects that demand both specialised technical knowledge and adaptable problem-solving abilities. Hours of Work 4 on 4 off shift rota 6am to 6pm / 6pm to 6am Responsibilities: Carry out maintenance tasks and breakdown resolution on various types of food processing equipment Conduct repairs and modifications to machinery Fault finding and maintenance on mechanical assemblies Fault finding and maintenance on electrical systems Fault finding and maintenance on pneumatic systems Carrying out PPM tasks and reporting findings Recording of all tasks on Shires CMMS Alerting Engineering Buyer if parts are required Responsible for own H&S and that of others around Building close working relationships with area leads Completing all necessary paperwork for safety and technical compliance Liaise with Engineering Manager and Maintenance Manager on foreseeable issues and any improvements Knowledge and Specific Skills: Essential HND NVQ 3 or equivalent 3 years Engineering experience in food manufacturing environment Continuous Improvement experience Desirable Engineering degree Those wishing to apply must possess the following: Strong communication skills both written and verbal IT literate Ability to communicate to all levels of staff, from operatives to senior management People management skills Strong reporting skills Can do attitude Benefits: Additional leave Canteen Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Financial planning services Free parking Health & wellbeing programme On-site parking Sick pay Store discount Work Location: In person
About the Role: As a CBRE FOH / Receptionist, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building and work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Acknowledge all client inquiries and collect work orders Monitor activities that happen outside the building, such as proper waste disposal and recycling. Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. What You'll Need: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 05, 2026
Full time
About the Role: As a CBRE FOH / Receptionist, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building and work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Acknowledge all client inquiries and collect work orders Monitor activities that happen outside the building, such as proper waste disposal and recycling. Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. What You'll Need: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Are you a driven, supportive and ambitious Individual, who is looking for a new and dynamic managerial opportunity? Would you be excited by the prospect of joining a rapidly growing recruitment organisation leading a Freight division? Joining a very successful team, you would be responsible for individual and team targets being exceeded on a weekly basis, supporting the day-to-day operation; whilst being supported and encouraged to develop personally and professionally in your own career. Hours: 09:00 - 17:30 Monday to Friday. Holidays: 25 days + birthday day off Commission: competitive and uncapped Culture: work hard, play hard, learn every day and make sure you have lots of fun along the way! Duties and Responsibilities of a Recruitment Manager: Building a high performing team by leading from the front and building your own sales pipeline. Contribute to the strategic direction and strategy implementation and align the team to the business vision. Be a visible and proactive leader, supporting, challenging and holding people to account across the business. Represent the business where appropriate at internal and external events, meetings and training. Build and maintain the culture and act as a role model, supporting the values of the business. Deliver agreed financial performance for the team. Develop and implement sales strategies for the team which deliver profitable growth including new business development strategy and Account management strategy. Develop team capability to inspire performance from others. Provide leadership, support, development and feedback to the management team (direct reports) Conduct regular performance reviews with your direct reports. Encourage collaboration within your direct team and further business. Identify underperformance and proactively develop solutions. Create compliance and buy in to agreed processes, systems and technology. Work with other departments to develop and implement relevant strategies. Ensuring that you exceed personal, and teams' weekly and monthly KPI's/Targets set. Essential: Experience working in a Team Leader, Supervisory or Managerial role. Proven sales background and hunger to build your Individual sales portfolio. Experience and / or understanding of recruitment and or working within a freight role. Exceptional communication skills, both written and verbal. Must have good attention to detail. Can do attitude, willingness to go above and beyond. MS Office skills (including outlook) Driven and ambitious outlook Desirable: Previous exposure to a busy environment An understanding of Freight and logistics sector is advantageous. Previous experience in a customer/people facing role. Experience in a telephone-based role, managing and developing relationships Right Now Group is growing fast and offers bespoke recruitment and vetting services to our Clients nationwide. Based in the heart of Heathrow, we specialise in placing temporary, contract, permanent and outsourced recruitment solutions. If you are looking to further enhance your career in recruitment, apply online now!
May 05, 2026
Full time
Are you a driven, supportive and ambitious Individual, who is looking for a new and dynamic managerial opportunity? Would you be excited by the prospect of joining a rapidly growing recruitment organisation leading a Freight division? Joining a very successful team, you would be responsible for individual and team targets being exceeded on a weekly basis, supporting the day-to-day operation; whilst being supported and encouraged to develop personally and professionally in your own career. Hours: 09:00 - 17:30 Monday to Friday. Holidays: 25 days + birthday day off Commission: competitive and uncapped Culture: work hard, play hard, learn every day and make sure you have lots of fun along the way! Duties and Responsibilities of a Recruitment Manager: Building a high performing team by leading from the front and building your own sales pipeline. Contribute to the strategic direction and strategy implementation and align the team to the business vision. Be a visible and proactive leader, supporting, challenging and holding people to account across the business. Represent the business where appropriate at internal and external events, meetings and training. Build and maintain the culture and act as a role model, supporting the values of the business. Deliver agreed financial performance for the team. Develop and implement sales strategies for the team which deliver profitable growth including new business development strategy and Account management strategy. Develop team capability to inspire performance from others. Provide leadership, support, development and feedback to the management team (direct reports) Conduct regular performance reviews with your direct reports. Encourage collaboration within your direct team and further business. Identify underperformance and proactively develop solutions. Create compliance and buy in to agreed processes, systems and technology. Work with other departments to develop and implement relevant strategies. Ensuring that you exceed personal, and teams' weekly and monthly KPI's/Targets set. Essential: Experience working in a Team Leader, Supervisory or Managerial role. Proven sales background and hunger to build your Individual sales portfolio. Experience and / or understanding of recruitment and or working within a freight role. Exceptional communication skills, both written and verbal. Must have good attention to detail. Can do attitude, willingness to go above and beyond. MS Office skills (including outlook) Driven and ambitious outlook Desirable: Previous exposure to a busy environment An understanding of Freight and logistics sector is advantageous. Previous experience in a customer/people facing role. Experience in a telephone-based role, managing and developing relationships Right Now Group is growing fast and offers bespoke recruitment and vetting services to our Clients nationwide. Based in the heart of Heathrow, we specialise in placing temporary, contract, permanent and outsourced recruitment solutions. If you are looking to further enhance your career in recruitment, apply online now!
Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So we re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We re also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won t just oversee complaint handling - you ll set the tone for how we respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you ll be doing You ll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you ll bring You ll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. We re looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. This is more than a leadership role, it s an opportunity to shape how we respond when it matters most. If you re motivated by improving services, leading teams and making sure customer voice drives real change, we d love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 05, 2026
Full time
Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So we re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We re also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won t just oversee complaint handling - you ll set the tone for how we respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you ll be doing You ll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you ll bring You ll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. We re looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. This is more than a leadership role, it s an opportunity to shape how we respond when it matters most. If you re motivated by improving services, leading teams and making sure customer voice drives real change, we d love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
We are looking for a Client Service Co-ordinator to support Wealth Managers in delivering a high standard of client care. This role is central to the smooth running of the Practice and focuses on administration, organisation, and building strong long-term client relationships. Key Responsibilities Act as first point of contact for client calls and enquiries Manage diaries and coordinate client review meetings Prepare client review and meeting packs Complete pre- and post-meeting administration and update the CRM system Maintain accurate client records and workflow tracking Provide administrative support including submissions, withdrawals, switches, and ongoing reviews Prepare and issue client correspondence and reports Liaise with administration centres and third-party providers Meet and greet clients and provide general office support Skills & Experience Previous administrative or office support experience Financial services experience Strong organisational and communication skills High attention to detail and ability to manage multiple tasks Confident IT skills (Outlook, Word, Excel; CRM systems desirable) Professional, proactive, and client-focused approach What We re Looking For Excellent client care skills Reliable, organised, and adaptable Strong team player with a positive attitude Commitment to confidentiality and continuous learning £28,000 - £35,000 DOE For more details please apply or contact Tegan at Dynamite Recruitment
May 05, 2026
Full time
We are looking for a Client Service Co-ordinator to support Wealth Managers in delivering a high standard of client care. This role is central to the smooth running of the Practice and focuses on administration, organisation, and building strong long-term client relationships. Key Responsibilities Act as first point of contact for client calls and enquiries Manage diaries and coordinate client review meetings Prepare client review and meeting packs Complete pre- and post-meeting administration and update the CRM system Maintain accurate client records and workflow tracking Provide administrative support including submissions, withdrawals, switches, and ongoing reviews Prepare and issue client correspondence and reports Liaise with administration centres and third-party providers Meet and greet clients and provide general office support Skills & Experience Previous administrative or office support experience Financial services experience Strong organisational and communication skills High attention to detail and ability to manage multiple tasks Confident IT skills (Outlook, Word, Excel; CRM systems desirable) Professional, proactive, and client-focused approach What We re Looking For Excellent client care skills Reliable, organised, and adaptable Strong team player with a positive attitude Commitment to confidentiality and continuous learning £28,000 - £35,000 DOE For more details please apply or contact Tegan at Dynamite Recruitment
As Senior Quantity Surveyor, you will take the lead on our clients planned maintenance contracts, leading on cost control, contract management, and financial reporting. You'll work closely with operational teams and senior leaders to maximise value, manage risk, and support sustainable growth. Client Details Our client is a specialist maintenance provider focused on the social housing sector, delivering planned, cyclical, and responsive works to housing associations and local authorities. With a strong presence across the North West and beyond, our client supports housing providers in maintaining safe, sustainable homes through services including gas servicing, electrical works, heating, renewables, and property maintenance. Description Commercial lead for North West based social housing planned maintenance contracts Managing budgets, forecasts, and cost reporting with accuracy and transparency Overseeing subcontract procurement, negotiation, and performance Administering contracts and managing change control processes Identifying and mitigating commercial risks while protecting margin Supporting and mentoring junior commercial staff Building strong relationships with clients and internal teams Profile Proven experience as a Senior or established Quantity Surveyor Strong knowledge of planned maintenance or responsive repairs within social housing Ability to lead commercially on multiple projects/contracts Strong negotiation, analytical, and stakeholder management skills A proactive, solutions focused approach Job Offer 60,000 - 70,000 base salary 10% car allowance Annual bonus of 10% Private healthcare benefits 30 days AL + bank holidays Life assurance cover Progression route to Commercial Manager within 2 years
May 05, 2026
Full time
As Senior Quantity Surveyor, you will take the lead on our clients planned maintenance contracts, leading on cost control, contract management, and financial reporting. You'll work closely with operational teams and senior leaders to maximise value, manage risk, and support sustainable growth. Client Details Our client is a specialist maintenance provider focused on the social housing sector, delivering planned, cyclical, and responsive works to housing associations and local authorities. With a strong presence across the North West and beyond, our client supports housing providers in maintaining safe, sustainable homes through services including gas servicing, electrical works, heating, renewables, and property maintenance. Description Commercial lead for North West based social housing planned maintenance contracts Managing budgets, forecasts, and cost reporting with accuracy and transparency Overseeing subcontract procurement, negotiation, and performance Administering contracts and managing change control processes Identifying and mitigating commercial risks while protecting margin Supporting and mentoring junior commercial staff Building strong relationships with clients and internal teams Profile Proven experience as a Senior or established Quantity Surveyor Strong knowledge of planned maintenance or responsive repairs within social housing Ability to lead commercially on multiple projects/contracts Strong negotiation, analytical, and stakeholder management skills A proactive, solutions focused approach Job Offer 60,000 - 70,000 base salary 10% car allowance Annual bonus of 10% Private healthcare benefits 30 days AL + bank holidays Life assurance cover Progression route to Commercial Manager within 2 years
