Your new company Monmouthshire Building Society is an independent mutual with over 160 years of history serving communities across South Wales and the South West of England. We offer mortgages and savings built around our members' needs, combining personal service, local knowledge and responsible lending. As a mutual, we reinvest profits back into the Society to support our members, our people and the communities we serve. Your new role The Data Engineer will design, build, support and operate data pipelines and core data platform technologies within the organisation's Azure-based analytics and lake house environment. The role is hands-on and implementation-focused, working within established architectural patterns to deliver reliable, secure and well-governed data for analytics, Power BI reporting and regulated finance use cases. The role also includes responsibility for supporting and maintaining underlying data platform services, including Azure Databricks and Azure Synapse. Key Accountabilities Delivery of reliable, scalable and well-governed data pipelines that meet business and regulatory requirements Operational stability and performance of core data platform services including Azure Databricks and Azure Synapse Availability of trusted, high-quality Gold-layer datasets for analytics and Power BI reporting Adherence to data security, access control and governance standards within a regulated environment Effective resolution of data pipeline and platform incidents with clear root-cause understanding Maintenance of accurate documentation, lineage and operational run books to support ongoing platform support Key Responsibilities Develop and maintain data pipelines using Azure Databricks (Python, PySpark and SQL) Implement ingestion and transformation across Bronze, Silver and Gold layers using Delta Lake Support and operate Azure Databricks and Azure Synapse platforms, including performance monitoring and configuration Build Gold-layer datasets optimised for Power BI and analytics consumption Support production workloads, resolve incidents and maintain operational documentation Apply security, governance and access control standards suitable for a regulated environment Contribute to engineering standards, CI/CD pipelines and code reviews What you'll need to succeed Essential Proven experience as a Data Engineer Strong hands-on experience with AzureDatabricks, Python, PySpark and SQL Experience supporting Azure data platforms in production Understanding of medallion architecture and Delta Lake Desirable Experience with Azure Synapse Analytics Experience with Azure Data Factory Experience in financial services or regulated environments Dimensional modelling / star schema knowledge Databricks Certification What you'll get in return Competitive Salary Great Career Progression Hybrid Working Policy - 2 days a week in the office. Benefits Package 25 days paid holiday plus bank holidays Holidays - Purchase extra annual leave (up to 5 days) Additional day's annual leave on birthday Contributory pension scheme - enrolment after 3rd month -3% employee contributions, 10% employer contributions 4 X life assurance Private healthcare scheme (after one year's service) Employee Assistance Programme Corporate uniform for branch staff Health and wellbeing benefits including flu jabs and eye tests Staff Socials 35 hour working week What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 13, 2026
Full time
Your new company Monmouthshire Building Society is an independent mutual with over 160 years of history serving communities across South Wales and the South West of England. We offer mortgages and savings built around our members' needs, combining personal service, local knowledge and responsible lending. As a mutual, we reinvest profits back into the Society to support our members, our people and the communities we serve. Your new role The Data Engineer will design, build, support and operate data pipelines and core data platform technologies within the organisation's Azure-based analytics and lake house environment. The role is hands-on and implementation-focused, working within established architectural patterns to deliver reliable, secure and well-governed data for analytics, Power BI reporting and regulated finance use cases. The role also includes responsibility for supporting and maintaining underlying data platform services, including Azure Databricks and Azure Synapse. Key Accountabilities Delivery of reliable, scalable and well-governed data pipelines that meet business and regulatory requirements Operational stability and performance of core data platform services including Azure Databricks and Azure Synapse Availability of trusted, high-quality Gold-layer datasets for analytics and Power BI reporting Adherence to data security, access control and governance standards within a regulated environment Effective resolution of data pipeline and platform incidents with clear root-cause understanding Maintenance of accurate documentation, lineage and operational run books to support ongoing platform support Key Responsibilities Develop and maintain data pipelines using Azure Databricks (Python, PySpark and SQL) Implement ingestion and transformation across Bronze, Silver and Gold layers using Delta Lake Support and operate Azure Databricks and Azure Synapse platforms, including performance monitoring and configuration Build Gold-layer datasets optimised for Power BI and analytics consumption Support production workloads, resolve incidents and maintain operational documentation Apply security, governance and access control standards suitable for a regulated environment Contribute to engineering standards, CI/CD pipelines and code reviews What you'll need to succeed Essential Proven experience as a Data Engineer Strong hands-on experience with AzureDatabricks, Python, PySpark and SQL Experience supporting Azure data platforms in production Understanding of medallion architecture and Delta Lake Desirable Experience with Azure Synapse Analytics Experience with Azure Data Factory Experience in financial services or regulated environments Dimensional modelling / star schema knowledge Databricks Certification What you'll get in return Competitive Salary Great Career Progression Hybrid Working Policy - 2 days a week in the office. Benefits Package 25 days paid holiday plus bank holidays Holidays - Purchase extra annual leave (up to 5 days) Additional day's annual leave on birthday Contributory pension scheme - enrolment after 3rd month -3% employee contributions, 10% employer contributions 4 X life assurance Private healthcare scheme (after one year's service) Employee Assistance Programme Corporate uniform for branch staff Health and wellbeing benefits including flu jabs and eye tests Staff Socials 35 hour working week What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!
May 13, 2026
Full time
Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!
DX Technical Support Consultant (HPM) As DX Technical Support Consultant HPM you are supporting our Partners and Customers to solve / prevent technical issues to ensure as high as possible system availability for patients. The purpose of this role is to improve Customer Satisfaction and Business Performance through Product Performance on a Market level. Ensure efficient and effective service delivery while maintaining customer satisfaction and process compliance for direct and indirect channels across multiple regions (Europe & Growth). The position will act as the technical Escalation Owner with expertise in the respective modality and responsible for escalation management, coordination, and administration, and acts as MPS towards the BIU / BIU Modality Performance Manager network. Provide Remote and on-site 2nd and 3rd line Technical Support on all HPM products. You will provide guidance and training to the DX service organization as a technical expert in the modality community and act as a single point of contact for all technical related matters within DX. Your role: Monitor escalations for the modalities for direct and indirect channels, drive process efficiency and compliance and lift structural issues to the BIU Provides formal Technical Training in the Philips Academy and on site. Consolidate field TOP product issues in the market, justify, prioritize and drive improvement initiatives towards Market organization. Monitor FCO implementation, drive FCO implementation efficiency and compliance, and lift issues to BIU. Analyze the market modality performance data. Initiate, define and deploy improvement initiatives defined in cooperation with the BIU Modality Performance Manager. Consolidate, justify and prioritize field TOP service & process issues in the market and drive improvement initiatives towards Market organization. Advice the Customer Care Center Coordinators or Field Services Engineers about required spare parts and resources. Analyses and gives input for the distributor performance evaluation process. Provide sales support around solution design for complex configurations based on specific customer requirements. Leading on-site First of a Kind Projects/Installations to coach/train local FSE's and project leaders You're the right fit if: Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent. Minimum 7 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry. Excellent technical product knowledge in Intellivue products and PICiX. Deep technical expertise in healthcare IT environments and integration tools; Microsoft Windows server knowledge. Networking knowledge and CISCO CCNA are preferred. Strong communication and relationship management skills, with proven ability to work effectively across diverse cultural and language environments. Extensive experience in field customer services, with a solid understanding of customer needs, service delivery, and stakeholder collaboration. Fluent in English, verbal and written in addition to local language (minimum C1 level). Green Belt or equivalent certification. Willingness to travel (about 10%). Project Management, internal and external stakeholder management. Analytical and innovative change leader, experienced in benchmarking and driving change across Philips and distributor networks, with strong coaching skills and a disciplined, self managed approach. Proactive team player, adaptable to change, taking initiative while collaborating effectively and supporting others through coaching and continuous improvement. Good overall business/process knowledge (F&A, CS, Sales, Q&R, Manufacturing).
May 13, 2026
Full time
DX Technical Support Consultant (HPM) As DX Technical Support Consultant HPM you are supporting our Partners and Customers to solve / prevent technical issues to ensure as high as possible system availability for patients. The purpose of this role is to improve Customer Satisfaction and Business Performance through Product Performance on a Market level. Ensure efficient and effective service delivery while maintaining customer satisfaction and process compliance for direct and indirect channels across multiple regions (Europe & Growth). The position will act as the technical Escalation Owner with expertise in the respective modality and responsible for escalation management, coordination, and administration, and acts as MPS towards the BIU / BIU Modality Performance Manager network. Provide Remote and on-site 2nd and 3rd line Technical Support on all HPM products. You will provide guidance and training to the DX service organization as a technical expert in the modality community and act as a single point of contact for all technical related matters within DX. Your role: Monitor escalations for the modalities for direct and indirect channels, drive process efficiency and compliance and lift structural issues to the BIU Provides formal Technical Training in the Philips Academy and on site. Consolidate field TOP product issues in the market, justify, prioritize and drive improvement initiatives towards Market organization. Monitor FCO implementation, drive FCO implementation efficiency and compliance, and lift issues to BIU. Analyze the market modality performance data. Initiate, define and deploy improvement initiatives defined in cooperation with the BIU Modality Performance Manager. Consolidate, justify and prioritize field TOP service & process issues in the market and drive improvement initiatives towards Market organization. Advice the Customer Care Center Coordinators or Field Services Engineers about required spare parts and resources. Analyses and gives input for the distributor performance evaluation process. Provide sales support around solution design for complex configurations based on specific customer requirements. Leading on-site First of a Kind Projects/Installations to coach/train local FSE's and project leaders You're the right fit if: Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent. Minimum 7 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry. Excellent technical product knowledge in Intellivue products and PICiX. Deep technical expertise in healthcare IT environments and integration tools; Microsoft Windows server knowledge. Networking knowledge and CISCO CCNA are preferred. Strong communication and relationship management skills, with proven ability to work effectively across diverse cultural and language environments. Extensive experience in field customer services, with a solid understanding of customer needs, service delivery, and stakeholder collaboration. Fluent in English, verbal and written in addition to local language (minimum C1 level). Green Belt or equivalent certification. Willingness to travel (about 10%). Project Management, internal and external stakeholder management. Analytical and innovative change leader, experienced in benchmarking and driving change across Philips and distributor networks, with strong coaching skills and a disciplined, self managed approach. Proactive team player, adaptable to change, taking initiative while collaborating effectively and supporting others through coaching and continuous improvement. Good overall business/process knowledge (F&A, CS, Sales, Q&R, Manufacturing).
Head of Data Southwest London - on site (5days) up to £90k + Bens TRIA are exclusively supporting a fast growing sport & hospitality group, comprising professional football, community programmes & premium hospitality as they hire their first Head of Data. The group is experiencing significant growth and investing in its technology, data and guest experience. In this role, you will lead the build of a modern data capability from the ground up. If you enjoy making decisions, introducing tooling, setting engineering standards, and rolling up your sleeves, this opportunity could be for you. As the organisation's first Head of Data, you will: Build a new data environment, from tooling, governance, and engineering practices Introduce modern data engineering tooling, pipelines, and modelling Deliver hands-on engineering work (75% of the role) Establish data security and governance frameworks Line manage a small team Manage relationships with 3rd-party vendors and technical partners Champion data adoption and literacy across the business You'll report directly into the Technology Director and work closely with senior stakeholders to define priorities and deliver high-value outcomes. This is a blank canvas role - ideal for someone who loves building, shaping, and taking ownership. What You'll Be Working On Designing and owning a centralised business data lake/warehouse Introducing best-practice ETL/ELT pipelines across multiple operational systems Implementing data security, auditing, and GDPR compliance Driving data availability for reporting, analytics, and operational decision-making Creating scalable, reliable, well-structured data models Supporting self-service analytics across the business You'll also be the person who finally brings clarity, structure, and trust to business data that is currently fragmented and under-utilised. We are looking for someone who is: A strong, confident character who can influence, challenge, and make decisions Technically excellent - particularly in data engineering and platform building Experienced defining or rebuilding data environments in SME or scale-up settings Comfortable introducing new tooling, tech, and ways of working Hands-on and pragmatic - this is not a purely strategic role Experienced leading or line managing at least one engineer/analyst This role requires you to be on site 5 days a week. If you can not commit to this, please do not apply. If your experience matches and you would like to be considered, then please apply with an up to date CV. Unfortunately, sponsorship cannot be offered for this role.
May 13, 2026
Full time
Head of Data Southwest London - on site (5days) up to £90k + Bens TRIA are exclusively supporting a fast growing sport & hospitality group, comprising professional football, community programmes & premium hospitality as they hire their first Head of Data. The group is experiencing significant growth and investing in its technology, data and guest experience. In this role, you will lead the build of a modern data capability from the ground up. If you enjoy making decisions, introducing tooling, setting engineering standards, and rolling up your sleeves, this opportunity could be for you. As the organisation's first Head of Data, you will: Build a new data environment, from tooling, governance, and engineering practices Introduce modern data engineering tooling, pipelines, and modelling Deliver hands-on engineering work (75% of the role) Establish data security and governance frameworks Line manage a small team Manage relationships with 3rd-party vendors and technical partners Champion data adoption and literacy across the business You'll report directly into the Technology Director and work closely with senior stakeholders to define priorities and deliver high-value outcomes. This is a blank canvas role - ideal for someone who loves building, shaping, and taking ownership. What You'll Be Working On Designing and owning a centralised business data lake/warehouse Introducing best-practice ETL/ELT pipelines across multiple operational systems Implementing data security, auditing, and GDPR compliance Driving data availability for reporting, analytics, and operational decision-making Creating scalable, reliable, well-structured data models Supporting self-service analytics across the business You'll also be the person who finally brings clarity, structure, and trust to business data that is currently fragmented and under-utilised. We are looking for someone who is: A strong, confident character who can influence, challenge, and make decisions Technically excellent - particularly in data engineering and platform building Experienced defining or rebuilding data environments in SME or scale-up settings Comfortable introducing new tooling, tech, and ways of working Hands-on and pragmatic - this is not a purely strategic role Experienced leading or line managing at least one engineer/analyst This role requires you to be on site 5 days a week. If you can not commit to this, please do not apply. If your experience matches and you would like to be considered, then please apply with an up to date CV. Unfortunately, sponsorship cannot be offered for this role.
Closing Date: 23rd May 2026 Overall Ambition Nando's is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Whilst we always look back on our history and story with pride, the story is still evolving. We have recently been growing our digital capabilities to ensure the Nando's experience remains relevant to modern-day customers. You will be joining a tech team that has grown rapidly in the past five years and is determined to enable change within the restaurant industry by bringing innovative thinking and the latest technology tools and practices to solve some of its most complex problems. The Data and Analysis Team We are seeking an experienced Data Analyst to join our Data and Analysis team. Our remit is to ensure everyone has access to the right information, at the right time, and that Nando's gets the best value out of our data to achieve our business goals. Our current focus is extracting insights from the data and creating a single source of accurate, timely data as we continue to increase our data maturity and advance our predictive analytic capability and explore the role of AI in the business. You will be part of our work to support our strategic goals and build a data-informed attitude for addressing our opportunities and challenges. Our Values At Nando's, our values guide how we work, make decisions, and show up for each other every day: Pride - We take pride in everything we do, from the quality of our food to the impact of our work. Passion - We bring energy, enthusiasm, and a love for what we do. Courage - We speak up, challenge the status quo, and are not afraid to try new things. Integrity - We do the right thing, act honestly, and build trust with each other. Family - We care for and support one another, creating a sense of belonging where everyone can thrive. What we're looking for: As a Data Analyst you will work across a wide range of domains from financial and operational data, to kitchen tech and stock, helping our teams make better decisions grounded in sound analysis. As a curious problem-solver, you will be able to move between the technical and the commercial; and be comfortable building data models as well as presenting findings to senior stakeholders. In this role you'll work independently across the full data stack, understanding the 'why' behind requests before jumping to the 'what', and contributing to the translation of business problems into well-defined, actionable work. You'll be supported by a collaborative team and won't be expected to deliver everything solo from day one, but you'll be expected to grow into doing so. You will Write and maintain SQL models (in Dataform) to transform and serve reliable data across our pipelines Support data engineers in the design, building and testing of data pipelines, able to contribute meaningfully, not just consume the output Build and iterate on cloud-based reports and dashboards in Looker (or similar BI tool), giving our support teams and restaurants clear, actionable insight into performance Translate business questions into well-scoped analysis and understand the problem and domain before reaching for the answer Communicate findings clearly to both technical and non-technical stakeholders, choosing the right medium for the audience Peer review colleagues' work and contribute to data quality standards and documentation Identify opportunities to automate manual processes and data tasks, and take the initiative to implement them Skills required You will have proven experience in the following: Writing complex SQL to query, transform and model data across our cloud data platform (window functions, CTEs, complex datatypes) Building and maintaining data models in Dataform, or a similar data transformation tool such as Snowflake or DBT, with an understanding of how they fit into the broader pipeline Building reports and dashboards in Looker or a similar BI tool, serving reliable, self-serve data to the business Using Git as standard practice - branching, pull requests and code review Contributing to the translation of business requests into clearly scoped, actionable work items Applying data quality techniques - writing tests, identifying issues proactively and communicating data limitations clearly Documenting data models, definitions and lineage to a production standard Understanding data governance principles and championing good data management practice within the team Applying and understanding when to use relevant statistical methods to support analysis Supporting data engineers in designing, coding and testing data processing pipelines Using AI-assisted coding tools (e.g. Claude) to improve the speed and quality of your work - critically, not blindly - with an awareness of responsible AI use and data governance implications You will also display Clear communication with both technical and non-technical stakeholders, able to explain complex findings in plain language and tell the story behind the data Genuine intellectual curiosity, actively exploring new tools and methods, including AI, and sharing what you learn with the team Comfort with ambiguity, able to define the right question and find the "so what" before jumping to answer A product mindset, understanding the business objective behind every piece of analysis, not just the request on the surface A proactive approach to improving processes, data quality and ways of working, with the initiative to make it happen, not just flag it A collaborative team attitude, peer reviewing others' work, sharing knowledge and contributing to a stronger team Inclusion At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
May 13, 2026
Full time
Closing Date: 23rd May 2026 Overall Ambition Nando's is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Whilst we always look back on our history and story with pride, the story is still evolving. We have recently been growing our digital capabilities to ensure the Nando's experience remains relevant to modern-day customers. You will be joining a tech team that has grown rapidly in the past five years and is determined to enable change within the restaurant industry by bringing innovative thinking and the latest technology tools and practices to solve some of its most complex problems. The Data and Analysis Team We are seeking an experienced Data Analyst to join our Data and Analysis team. Our remit is to ensure everyone has access to the right information, at the right time, and that Nando's gets the best value out of our data to achieve our business goals. Our current focus is extracting insights from the data and creating a single source of accurate, timely data as we continue to increase our data maturity and advance our predictive analytic capability and explore the role of AI in the business. You will be part of our work to support our strategic goals and build a data-informed attitude for addressing our opportunities and challenges. Our Values At Nando's, our values guide how we work, make decisions, and show up for each other every day: Pride - We take pride in everything we do, from the quality of our food to the impact of our work. Passion - We bring energy, enthusiasm, and a love for what we do. Courage - We speak up, challenge the status quo, and are not afraid to try new things. Integrity - We do the right thing, act honestly, and build trust with each other. Family - We care for and support one another, creating a sense of belonging where everyone can thrive. What we're looking for: As a Data Analyst you will work across a wide range of domains from financial and operational data, to kitchen tech and stock, helping our teams make better decisions grounded in sound analysis. As a curious problem-solver, you will be able to move between the technical and the commercial; and be comfortable building data models as well as presenting findings to senior stakeholders. In this role you'll work independently across the full data stack, understanding the 'why' behind requests before jumping to the 'what', and contributing to the translation of business problems into well-defined, actionable work. You'll be supported by a collaborative team and won't be expected to deliver everything solo from day one, but you'll be expected to grow into doing so. You will Write and maintain SQL models (in Dataform) to transform and serve reliable data across our pipelines Support data engineers in the design, building and testing of data pipelines, able to contribute meaningfully, not just consume the output Build and iterate on cloud-based reports and dashboards in Looker (or similar BI tool), giving our support teams and restaurants clear, actionable insight into performance Translate business questions into well-scoped analysis and understand the problem and domain before reaching for the answer Communicate findings clearly to both technical and non-technical stakeholders, choosing the right medium for the audience Peer review colleagues' work and contribute to data quality standards and documentation Identify opportunities to automate manual processes and data tasks, and take the initiative to implement them Skills required You will have proven experience in the following: Writing complex SQL to query, transform and model data across our cloud data platform (window functions, CTEs, complex datatypes) Building and maintaining data models in Dataform, or a similar data transformation tool such as Snowflake or DBT, with an understanding of how they fit into the broader pipeline Building reports and dashboards in Looker or a similar BI tool, serving reliable, self-serve data to the business Using Git as standard practice - branching, pull requests and code review Contributing to the translation of business requests into clearly scoped, actionable work items Applying data quality techniques - writing tests, identifying issues proactively and communicating data limitations clearly Documenting data models, definitions and lineage to a production standard Understanding data governance principles and championing good data management practice within the team Applying and understanding when to use relevant statistical methods to support analysis Supporting data engineers in designing, coding and testing data processing pipelines Using AI-assisted coding tools (e.g. Claude) to improve the speed and quality of your work - critically, not blindly - with an awareness of responsible AI use and data governance implications You will also display Clear communication with both technical and non-technical stakeholders, able to explain complex findings in plain language and tell the story behind the data Genuine intellectual curiosity, actively exploring new tools and methods, including AI, and sharing what you learn with the team Comfort with ambiguity, able to define the right question and find the "so what" before jumping to answer A product mindset, understanding the business objective behind every piece of analysis, not just the request on the surface A proactive approach to improving processes, data quality and ways of working, with the initiative to make it happen, not just flag it A collaborative team attitude, peer reviewing others' work, sharing knowledge and contributing to a stronger team Inclusion At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
Service Desk Manager - MSP Location: Cardiff (Hybrid) Salary: Competitive Employment Type: Full-time, Permanent This is a fantastic opportunity for you, a Service Desk Manager to join a well-established Managed Service Provider based in Cardiff that is looking to appoint an experienced Service Desk Manager to lead their technical support function. This is a key leadership role within a growing MSP environment, offering the chance to shape service delivery, develop a high-performing team, and drive continual improvement across the operation. If you're an experienced Service Desk Manager who thrives in a fast-paced MSP setting and enjoys balancing people leadership with hands-on operational oversight, this role will suit you perfectly. Key Responsibilities Lead, mentor, and develop a team of 1st-3rd line engineers Oversee daily Service Desk operations, ensuring SLAs and KPIs are consistently achieved Act as the senior escalation point for technical and customer issues Drive continual service improvement across processes, tooling, and customer experience Manage resource planning, shift patterns, and workload distribution Produce service performance reports for internal stakeholders and clients Support incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment What You'll Bring Proven experience managing a Service Desk or technical support team within an MSP Strong understanding of ITIL principles (ITIL Foundation desirable) Excellent leadership, coaching, and team-development skills Ability to remain calm, structured, and solutions-focused under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Opportunity to join a respected MSP with a strong growth trajectory Supportive leadership team and a culture that values continuous improvement Hybrid working model Investment in training, certifications, and long-term career development Modern tech stack and a forward-thinking approach to service delivery If you're an experienced Service Desk Manager looking for your next challenge within a dynamic MSP environment, I'd love to discuss this opportunity with you. Please apply with your CV today.
May 13, 2026
Full time
Service Desk Manager - MSP Location: Cardiff (Hybrid) Salary: Competitive Employment Type: Full-time, Permanent This is a fantastic opportunity for you, a Service Desk Manager to join a well-established Managed Service Provider based in Cardiff that is looking to appoint an experienced Service Desk Manager to lead their technical support function. This is a key leadership role within a growing MSP environment, offering the chance to shape service delivery, develop a high-performing team, and drive continual improvement across the operation. If you're an experienced Service Desk Manager who thrives in a fast-paced MSP setting and enjoys balancing people leadership with hands-on operational oversight, this role will suit you perfectly. Key Responsibilities Lead, mentor, and develop a team of 1st-3rd line engineers Oversee daily Service Desk operations, ensuring SLAs and KPIs are consistently achieved Act as the senior escalation point for technical and customer issues Drive continual service improvement across processes, tooling, and customer experience Manage resource planning, shift patterns, and workload distribution Produce service performance reports for internal stakeholders and clients Support incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment What You'll Bring Proven experience managing a Service Desk or technical support team within an MSP Strong understanding of ITIL principles (ITIL Foundation desirable) Excellent leadership, coaching, and team-development skills Ability to remain calm, structured, and solutions-focused under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Opportunity to join a respected MSP with a strong growth trajectory Supportive leadership team and a culture that values continuous improvement Hybrid working model Investment in training, certifications, and long-term career development Modern tech stack and a forward-thinking approach to service delivery If you're an experienced Service Desk Manager looking for your next challenge within a dynamic MSP environment, I'd love to discuss this opportunity with you. Please apply with your CV today.
Join a leading independent technology and services provider as a technician 3. Job Overview: We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of project, a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption. Location: RNAS Culdrose - Helston Daily Rate: £19.85/hr PAYE, £25.75/hr UMB Contract Length: 02nd July 2026 till 23rd July Key Responsibilities: Deploy and configure Windows 11 laptops in line with project build standards Perform device setup, imaging, application installation, and user handover Provide on-site desk side support to end users during and after deployment Troubleshoot and resolve issues related to: Windows 11 OS User profiles and access Connectivity, peripherals, and applications Work closely with the Project Manager to meet rollout schedules and priorities. Escalate complex issues to relevant support teams where required Accurately record deployments, issues, and resolutions Ensure devices meet security, compliance, and asset management requirements Key Requirements: Proven experience in Windows laptop deployments or refresh projects Strong working knowledge of: Windows 10/11 Desk side/End User Support Device configuration and troubleshooting Experience supporting users in busy on-site environments Ability to communicate clearly with non-technical users Comfortable following structured rollout processes and procedures Additional Information: Active SC Clearance (must be current) Willingness to work on-site throughout the deployment Strong customer service and professional approach How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 13, 2026
Contractor
Join a leading independent technology and services provider as a technician 3. Job Overview: We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of project, a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption. Location: RNAS Culdrose - Helston Daily Rate: £19.85/hr PAYE, £25.75/hr UMB Contract Length: 02nd July 2026 till 23rd July Key Responsibilities: Deploy and configure Windows 11 laptops in line with project build standards Perform device setup, imaging, application installation, and user handover Provide on-site desk side support to end users during and after deployment Troubleshoot and resolve issues related to: Windows 11 OS User profiles and access Connectivity, peripherals, and applications Work closely with the Project Manager to meet rollout schedules and priorities. Escalate complex issues to relevant support teams where required Accurately record deployments, issues, and resolutions Ensure devices meet security, compliance, and asset management requirements Key Requirements: Proven experience in Windows laptop deployments or refresh projects Strong working knowledge of: Windows 10/11 Desk side/End User Support Device configuration and troubleshooting Experience supporting users in busy on-site environments Ability to communicate clearly with non-technical users Comfortable following structured rollout processes and procedures Additional Information: Active SC Clearance (must be current) Willingness to work on-site throughout the deployment Strong customer service and professional approach How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We are looking to recruit an experienced senior infrastructure engineer who has a wealth of experience and knowledge of end point administration using Intune, Autopilot, MS Configuration Manager with Defender and Sentinel for Security. In addition you will need to be an accomplished Infrastructure Engineer who can provide 3rd line support and act as a technical lead on infrastructure projects. You will need have practical experience of Azure, Active Directory, Exchange Online and Office 365. Experience with an infrastructure that includes MacOS and IOS would also be an advantage. This is an opportunity to join an organisation that maintains a up to date technical infrastructure. You will be working in a genuinely varied role that includes BAU support and project work. It is an organisation with an excellent reputation as an employer who have a track record of investing in the training and development of their people and promoting internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
May 13, 2026
Full time
We are looking to recruit an experienced senior infrastructure engineer who has a wealth of experience and knowledge of end point administration using Intune, Autopilot, MS Configuration Manager with Defender and Sentinel for Security. In addition you will need to be an accomplished Infrastructure Engineer who can provide 3rd line support and act as a technical lead on infrastructure projects. You will need have practical experience of Azure, Active Directory, Exchange Online and Office 365. Experience with an infrastructure that includes MacOS and IOS would also be an advantage. This is an opportunity to join an organisation that maintains a up to date technical infrastructure. You will be working in a genuinely varied role that includes BAU support and project work. It is an organisation with an excellent reputation as an employer who have a track record of investing in the training and development of their people and promoting internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Site Technical Architect - MUST HAVE SC CLEARANCE - Barrow in Furness, Cumbria - 2 months+/RATE: 595 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Site Technical Architect. Please find some details below: CONTRACTOR MUST HOLD SC CLEARANCE + BE SOLE UK NATIONAL (Only UK nationality) MUST BE PAYE THROUGH UMBRELLA Role Description: The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments + ACI and ISE skills. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. SC clearance mandatory. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. Special Requirements Be a sole UK National. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
May 13, 2026
Contractor
Site Technical Architect - MUST HAVE SC CLEARANCE - Barrow in Furness, Cumbria - 2 months+/RATE: 595 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Site Technical Architect. Please find some details below: CONTRACTOR MUST HOLD SC CLEARANCE + BE SOLE UK NATIONAL (Only UK nationality) MUST BE PAYE THROUGH UMBRELLA Role Description: The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments + ACI and ISE skills. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. SC clearance mandatory. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. Special Requirements Be a sole UK National. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Lead Civil and Structural Engineer Location: Knutsford Salary : Competitive Stopford are recruiting for a Lead Civil and Structural Engineer to join the team to work with highly skilled professionals who are constantly striving to deliver excellence and best practice. We welcome applications for a Senior Civil & Structural Engineer for candidates who do not meet all the of the knowledge, skills and experience required for a Lead position. Stopford's business activities are at the forefront of the energy transition and together with our clients and partners, we are playing our part in tackling the biggest challenges of our time: Energy Security; Environmental Sustainability and Energy Affordability. Reporting to the Engineering Manager (Projects), the Lead Civil and Structural Engineer will be responsible for the quality of the Civil and Structural design output, will participate in design reviews and will manage a team of engineers and designers including developing, supporting and guiding more junior team members. You will be based at our head office in Knutsford with the opportunity for a flexible working schedule that allows for a hybrid and in office presence. There may be additional occasional travel required to site and client offices. This is a full-time permanent position. Key Responsibilities include: Manage the civil, structural engineering team to ensure that project deliverables are produced in accordance with the appropriate engineering standards and the project schedule. Develop the team to ensure expertise across the discipline (utilising 3rd party supply chain where required). Produce and review calculations, drawings, and design documentation. Participate in and contribute to design reviews. Produce conceptual and detailed engineering designs. Assess the environmental impact and risks connected to projects. Analyse survey, mapping and materials testing data with computer modelling software. Supervise the preparation and issue of drawings in line with project schedule and in accordance with Stopford SOPs. Supervise the production of general arrangement drawings. Supervise detailing of structural steelwork and concrete, including reinforced concrete detailing and scheduling. Coordinate with other engineering disciplines as and when required. Attend site surveys when required. About you Degree in a relevant engineering discipline, ideally with Chartership status (or prepared to work towards it). Have experience in petrochemicals, nuclear, chemicals, waste or renewable energy industries. Worked in a design and engineering environment, with extensive post graduate experience in civil and structural engineering industrial projects and a detailed working knowledge of design codes and standards relating to civil and structural engineering. A proven track record in design delivery with specific experience of groundworks, drainage, steel, reinforced concrete, masonry designs, foundation design and structural analysis from concept to detailed delivery. A detailed working knowledge and experience of 2D and 3D analytical packages such as, but not limited to, S-Frame, STAAD, TSD and TEDDS. Knowledge of construction implementation with proven site experience and an understanding of buildability and temporary works. A proven track record in delivering technically excellent design projects on time, to budget and to the required levels of quality. The ability to develop, motivate and mentor team members. Working knowledge of Office 365 including One Drive and Sharepoint with proficient use of Word and Excel Eligible to live and work in the UK (with no restrictions). Full UK/EEC driving licence. Security Clearance The successful candidate must be able to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. Benefits Employment at Stopford brings many benefits including: Competitive salary Profit related bonus payment (10%) Pension (5% employer and 5% employee) 25 days holiday plus bank holidays Additional day off to celebrate your Birthday Private medical insurance (including dental and optical) Employee assistance programme Free on-site parking Reimbursement of professional membership fees Long service awards Security Clearance The successful candidate must be able to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. Please note that we do not accept applications from agencies, and you must be eligible to live and work in the UK (with no restrictions). To Apply If you feel you are a suitable candidate and would like to work for Stopford, please do not hesitate to apply. Stopford reserves the right to bring forward the closing date if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we would recommend that you apply as soon as possible. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 4 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
May 13, 2026
Full time
Lead Civil and Structural Engineer Location: Knutsford Salary : Competitive Stopford are recruiting for a Lead Civil and Structural Engineer to join the team to work with highly skilled professionals who are constantly striving to deliver excellence and best practice. We welcome applications for a Senior Civil & Structural Engineer for candidates who do not meet all the of the knowledge, skills and experience required for a Lead position. Stopford's business activities are at the forefront of the energy transition and together with our clients and partners, we are playing our part in tackling the biggest challenges of our time: Energy Security; Environmental Sustainability and Energy Affordability. Reporting to the Engineering Manager (Projects), the Lead Civil and Structural Engineer will be responsible for the quality of the Civil and Structural design output, will participate in design reviews and will manage a team of engineers and designers including developing, supporting and guiding more junior team members. You will be based at our head office in Knutsford with the opportunity for a flexible working schedule that allows for a hybrid and in office presence. There may be additional occasional travel required to site and client offices. This is a full-time permanent position. Key Responsibilities include: Manage the civil, structural engineering team to ensure that project deliverables are produced in accordance with the appropriate engineering standards and the project schedule. Develop the team to ensure expertise across the discipline (utilising 3rd party supply chain where required). Produce and review calculations, drawings, and design documentation. Participate in and contribute to design reviews. Produce conceptual and detailed engineering designs. Assess the environmental impact and risks connected to projects. Analyse survey, mapping and materials testing data with computer modelling software. Supervise the preparation and issue of drawings in line with project schedule and in accordance with Stopford SOPs. Supervise the production of general arrangement drawings. Supervise detailing of structural steelwork and concrete, including reinforced concrete detailing and scheduling. Coordinate with other engineering disciplines as and when required. Attend site surveys when required. About you Degree in a relevant engineering discipline, ideally with Chartership status (or prepared to work towards it). Have experience in petrochemicals, nuclear, chemicals, waste or renewable energy industries. Worked in a design and engineering environment, with extensive post graduate experience in civil and structural engineering industrial projects and a detailed working knowledge of design codes and standards relating to civil and structural engineering. A proven track record in design delivery with specific experience of groundworks, drainage, steel, reinforced concrete, masonry designs, foundation design and structural analysis from concept to detailed delivery. A detailed working knowledge and experience of 2D and 3D analytical packages such as, but not limited to, S-Frame, STAAD, TSD and TEDDS. Knowledge of construction implementation with proven site experience and an understanding of buildability and temporary works. A proven track record in delivering technically excellent design projects on time, to budget and to the required levels of quality. The ability to develop, motivate and mentor team members. Working knowledge of Office 365 including One Drive and Sharepoint with proficient use of Word and Excel Eligible to live and work in the UK (with no restrictions). Full UK/EEC driving licence. Security Clearance The successful candidate must be able to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. Benefits Employment at Stopford brings many benefits including: Competitive salary Profit related bonus payment (10%) Pension (5% employer and 5% employee) 25 days holiday plus bank holidays Additional day off to celebrate your Birthday Private medical insurance (including dental and optical) Employee assistance programme Free on-site parking Reimbursement of professional membership fees Long service awards Security Clearance The successful candidate must be able to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. Please note that we do not accept applications from agencies, and you must be eligible to live and work in the UK (with no restrictions). To Apply If you feel you are a suitable candidate and would like to work for Stopford, please do not hesitate to apply. Stopford reserves the right to bring forward the closing date if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we would recommend that you apply as soon as possible. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 4 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
We are seeking an experienced Database Administrator to support critical services within a complex environment, ensuring the integrity, availability, performance, and security of data across highly regulated justice systems. This role operates within a live service environment where reliability, auditability, and data protection are paramount. You will work across BAU support (AMS/3rd Line ) and change delivery (Product teams), ensuring databases are resilient, compliant, and optimised to support operational case working systems. You will play a key role in supporting PostgreSQL (Azure Flexible Server) estates, contributing to performance tuning, incident resolution, data governance, and the evolution of reporting and analytics capabilities (including Microsoft Fabric). Key Responsibilities Database Operations & Live Service Support Manage and maintain PostgreSQL databases (Azure Flexible Server) Provide BAU support (2nd/3rd line) for production incidents, including performance degradation, outages, and data issues Ensure high levels of availability, resilience, and operational stability across all environments (Dev, SIT, NFT, Prod) Support release activities, validating database changes and ensuring safe deployment into live service Performance, Monitoring & Optimisation Monitor database performance using tools such as Dynatrace and native Azure monitoring Diagnose and resolve performance bottlenecks (queries, indexing, storage, connection limits) Tune SQL queries and optimise schema design for high-volume transactional systems Support capacity planning and scaling for large datasets (including JSONB-heavy workloads) Security, Compliance & Data Governance Implement and manage access controls, roles, and permissions, aligning with Government security policies Ensure compliance with: UK GDPR/Data Protection Act 2018 (Law Enforcement Processing) Cross Government security standards and retention policies Support audit and forensic analysis by ensuring data traceability and integrity Work with security and architecture teams to reduce over- permissioning and role sprawl Backup, Recovery & High Availability Design and maintain backup and recovery strategies (PITR, snapshots, geo-redundancy) Support disaster recovery planning and testing Implement and maintain high availability patterns (replication, failover) Cloud & Platform Engineering Manage and optimise databases hosted in Microsoft Azure (PostgreSQL Flexible Server) Support infrastructure-as-code deployments using Terraform Contribute to cost optimisation and efficient resource utilisation Troubleshoot platform-level issues (extensions, replication, CDC, permissions) Data & Reporting Integration Support integration of operational data into analytics platforms such as.*Microsoft Fabric Assist with ingestion patterns (CDC, event-based, batch) Work with data engineers to structure data for reporting and audit use cases Address challenges with semi-structured data ( eg JSON/JSONB fields) Development Support & Collaboration Collaborate with engineering teams on: Database design and schema evolution Query optimisation Data modelling for services and reporting Support CI/CD pipelines and automated database deployments Provide guidance on best practices for database usage within microservices Essential Skills & Experience Technical Strong experience with PostgreSQL, including: Performance tuning Indexing strategies Query optimisation JSON/JSONB handling Experience with Azure PostgreSQL Flexible Server Proficiency in SQL and database troubleshooting Experience with Terraform or similar IaC tooling Understanding of: Backup and recovery strategies High availability and replication Database security and access control Operational & Analytical Experience working in live service/production support environments Strong problem-solving and root cause analysis skills Ability to diagnose complex issues across application and database layers Collaboration & Communication Ability to work across: Product teams Support teams (AMS/3rd line) Architecture and security functions Strong stakeholder communication, including explaining technical issues to non-technical audiences Desirable Skills Experience with Microsoft Fabric or modern data platforms Familiarity with observability tooling such as Dynatrace Experience working within UK Government environments Knowledge of: CDC/data streaming patterns Event-driven architectures Audit and forensic data analysis Security & Clearance Due to the nature of the work, candidates must be eligible for Security Check (SC) clearance .
May 13, 2026
Full time
We are seeking an experienced Database Administrator to support critical services within a complex environment, ensuring the integrity, availability, performance, and security of data across highly regulated justice systems. This role operates within a live service environment where reliability, auditability, and data protection are paramount. You will work across BAU support (AMS/3rd Line ) and change delivery (Product teams), ensuring databases are resilient, compliant, and optimised to support operational case working systems. You will play a key role in supporting PostgreSQL (Azure Flexible Server) estates, contributing to performance tuning, incident resolution, data governance, and the evolution of reporting and analytics capabilities (including Microsoft Fabric). Key Responsibilities Database Operations & Live Service Support Manage and maintain PostgreSQL databases (Azure Flexible Server) Provide BAU support (2nd/3rd line) for production incidents, including performance degradation, outages, and data issues Ensure high levels of availability, resilience, and operational stability across all environments (Dev, SIT, NFT, Prod) Support release activities, validating database changes and ensuring safe deployment into live service Performance, Monitoring & Optimisation Monitor database performance using tools such as Dynatrace and native Azure monitoring Diagnose and resolve performance bottlenecks (queries, indexing, storage, connection limits) Tune SQL queries and optimise schema design for high-volume transactional systems Support capacity planning and scaling for large datasets (including JSONB-heavy workloads) Security, Compliance & Data Governance Implement and manage access controls, roles, and permissions, aligning with Government security policies Ensure compliance with: UK GDPR/Data Protection Act 2018 (Law Enforcement Processing) Cross Government security standards and retention policies Support audit and forensic analysis by ensuring data traceability and integrity Work with security and architecture teams to reduce over- permissioning and role sprawl Backup, Recovery & High Availability Design and maintain backup and recovery strategies (PITR, snapshots, geo-redundancy) Support disaster recovery planning and testing Implement and maintain high availability patterns (replication, failover) Cloud & Platform Engineering Manage and optimise databases hosted in Microsoft Azure (PostgreSQL Flexible Server) Support infrastructure-as-code deployments using Terraform Contribute to cost optimisation and efficient resource utilisation Troubleshoot platform-level issues (extensions, replication, CDC, permissions) Data & Reporting Integration Support integration of operational data into analytics platforms such as.*Microsoft Fabric Assist with ingestion patterns (CDC, event-based, batch) Work with data engineers to structure data for reporting and audit use cases Address challenges with semi-structured data ( eg JSON/JSONB fields) Development Support & Collaboration Collaborate with engineering teams on: Database design and schema evolution Query optimisation Data modelling for services and reporting Support CI/CD pipelines and automated database deployments Provide guidance on best practices for database usage within microservices Essential Skills & Experience Technical Strong experience with PostgreSQL, including: Performance tuning Indexing strategies Query optimisation JSON/JSONB handling Experience with Azure PostgreSQL Flexible Server Proficiency in SQL and database troubleshooting Experience with Terraform or similar IaC tooling Understanding of: Backup and recovery strategies High availability and replication Database security and access control Operational & Analytical Experience working in live service/production support environments Strong problem-solving and root cause analysis skills Ability to diagnose complex issues across application and database layers Collaboration & Communication Ability to work across: Product teams Support teams (AMS/3rd line) Architecture and security functions Strong stakeholder communication, including explaining technical issues to non-technical audiences Desirable Skills Experience with Microsoft Fabric or modern data platforms Familiarity with observability tooling such as Dynatrace Experience working within UK Government environments Knowledge of: CDC/data streaming patterns Event-driven architectures Audit and forensic data analysis Security & Clearance Due to the nature of the work, candidates must be eligible for Security Check (SC) clearance .
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of Saab BlueBear in Bedfordshire. You will work as part of the Air Combat Simulation team supporting customers in the modelling and simulation of aircraft and associated systems, including the development and V&V of models and analysis tools. Key Responsibilities: Work collaboratively as an integral part of a small team delivering a customer focused task-based modelling and simulation support service. Develop Requirements from initial customer brief. Build models and analysis tools to meet the customer requirements. Update, debug and V&V of models and simulation tools. Analyse results from model integration and simulation development to provide understanding of the component models performance and their interactions. Develop and maintain tools for the translation of data files between formats in use within the community. Develop Simulink models of aircraft and aerospace systems and auto-code to C/C++ and dll. Integrate Models (Simulink and dll) into System-of-Systems models. Undertake simulation development, testing and application with results analysis to provide understanding of component models and their interactions. Develop and test models for integration into Distributed Simulations. Extend the Distributed Simulation capabilities and functionality. Sanity checking model performance and simulation results through cross-checking with other sources of information and engineering estimates. Validation and Verification of model performance and simulation results against requirements. Review documentation for accurate technical content and quality to ensure it meets the required high standards. Investigate modelling and simulation tools to support new customer requirements. Generate documentation (User Guides, Interface Control Documents, Delivery Notes, Verification and Validation reports) for models, simulations and applications developed by the team at an appropriate level for the expected end user's technical ability. Report on technical issues encountered with 3rd party provided models and simulations covering the issues, significance and potential resolutions. Qualifications and Skills: UK National Required. Degree Educated - Engineering degree in relevant subject. Matlab and Simulink (and Stateflow), Auto-coding to C/C++ and DLL Programming languages (Preferably C++, C#, Delphi) Flight Dynamics and aircraft performance modelling Pilot modelling Modelling of Sensors and Signatures (RF and EO/IR) Knowledge of Earth coordinate systems (Flat, spherical, WGS-84) Distributed Simulation (DIS, HLA) Source Control (Git) Solving optimisation problems. Model integration into e.g. system-of-systems models and distributed simulations Dealing with aerospace vehicle and system models including: Flight performance multiple degree-of-freedom (3+) equations of motion transformations between multiple frames of reference using Euler angle and quaternions Sensors and signatures Solving optimisation problems Investigate, understand and resolve problems with: Simulink model development Model integration into e.g. system-of-systems models and distributed simulations As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level, or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
May 12, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of Saab BlueBear in Bedfordshire. You will work as part of the Air Combat Simulation team supporting customers in the modelling and simulation of aircraft and associated systems, including the development and V&V of models and analysis tools. Key Responsibilities: Work collaboratively as an integral part of a small team delivering a customer focused task-based modelling and simulation support service. Develop Requirements from initial customer brief. Build models and analysis tools to meet the customer requirements. Update, debug and V&V of models and simulation tools. Analyse results from model integration and simulation development to provide understanding of the component models performance and their interactions. Develop and maintain tools for the translation of data files between formats in use within the community. Develop Simulink models of aircraft and aerospace systems and auto-code to C/C++ and dll. Integrate Models (Simulink and dll) into System-of-Systems models. Undertake simulation development, testing and application with results analysis to provide understanding of component models and their interactions. Develop and test models for integration into Distributed Simulations. Extend the Distributed Simulation capabilities and functionality. Sanity checking model performance and simulation results through cross-checking with other sources of information and engineering estimates. Validation and Verification of model performance and simulation results against requirements. Review documentation for accurate technical content and quality to ensure it meets the required high standards. Investigate modelling and simulation tools to support new customer requirements. Generate documentation (User Guides, Interface Control Documents, Delivery Notes, Verification and Validation reports) for models, simulations and applications developed by the team at an appropriate level for the expected end user's technical ability. Report on technical issues encountered with 3rd party provided models and simulations covering the issues, significance and potential resolutions. Qualifications and Skills: UK National Required. Degree Educated - Engineering degree in relevant subject. Matlab and Simulink (and Stateflow), Auto-coding to C/C++ and DLL Programming languages (Preferably C++, C#, Delphi) Flight Dynamics and aircraft performance modelling Pilot modelling Modelling of Sensors and Signatures (RF and EO/IR) Knowledge of Earth coordinate systems (Flat, spherical, WGS-84) Distributed Simulation (DIS, HLA) Source Control (Git) Solving optimisation problems. Model integration into e.g. system-of-systems models and distributed simulations Dealing with aerospace vehicle and system models including: Flight performance multiple degree-of-freedom (3+) equations of motion transformations between multiple frames of reference using Euler angle and quaternions Sensors and signatures Solving optimisation problems Investigate, understand and resolve problems with: Simulink model development Model integration into e.g. system-of-systems models and distributed simulations As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level, or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Senior 3rd Line Support Engineer/Azure/M365/Customer Success Specialist (MSP) Location: Bristol Office-based 4 days per week + customer site visits Salary: £43k + benefits Start: ASAP (Immediate or up to 4 weeks' notice) Role Overview: We are seeking an experienced Senior 3rd Line Support Engineer to join our MSP environment in a highly customer-facing, escalation and mentoring-focused role. This position blends senior technical support, customer success, and service improvement, acting as both a technical escalation point and a trusted advisor to customers. You will support multiple clients, work closely with service desk and consulting teams, and play a visible role in improving customer outcomes, service quality, and adoption of managed services. This is an ideal role for someone with strong MSP experience, an appetite to coach and mentor others, and a desire to progress into technical leadership or service management. Core Purpose: Drive customer satisfaction, retention, and service excellence Act as 3rd line escalation for complex, high-impact incidents Support onboarding, adoption, and ongoing customer success Provide a higher-level view of customer environments and engagement Use data and insight to proactively improve service delivery Key Responsibilities: Issue Resolution & Senior Support Act as the primary escalation point for priority and complex technical incidents Lead troubleshooting activities across infrastructure, cloud, and security platforms Work closely with 2nd line engineers, providing guidance and mentoring Maintain and improve technical documentation and knowledge bases Proactive Engagement & Customer Success: Monitor customer health and service desk data to identify risks and improvement areas Conduct regular customer check-ins and service reviews Support customer site visits where required Act as a customer advocate internally Onboarding, Adoption & Training: Lead technical onboarding of new customers and services Deliver knowledge transfer and training to customers and internal teams Track onboarding progress and platform adoption Service Improvement & Data Analysis: Analyse service desk metrics, alerting, and monitoring data Drive continuous improvement, best practices, and process optimisation Contribute to ITIL-aligned service delivery improvements Commercial Awareness: Identify opportunities for upsell and cross-sell in collaboration with account teams Provide technical input into customer roadmaps and service evolution Technical Environment: You will work across a modern MSP technology stack, including: End User & Workspace Microsoft 365 Admin Azure & Entra ID (Azure AD) Identity & Access Management Endpoint Management (Intune) Defender & security tooling Infrastructure & Platforms Windows Server, AD, Exchange VMware & Hyper-V Backup and recovery solutions Storage, server, and hardware operations VM life cycle management Cloud & Hybrid Azure services Hybrid cloud design and support Cloud and virtual platform operations Networking LAN/WAN Cisco networking RDP, monitoring, alerting Security Cybersecurity fundamentals Security principles and best practices Endpoint and cloud security monitoring Required Experience & Qualifications: 2-5 years' experience in an MSP environment Strong experience in 2nd/3rd line support with escalation ownership Proven ability to support multiple customer environments Experience mentoring, coaching, or leading by influence on a service desk Exposure to customer-facing service reviews and stakeholder engagement ITIL Foundation (Required) Bachelor's degree or equivalent hands-on experience Experience using ITSM & CRM platforms (Autotask, Halo or similar) RSG Plc is acting as an Employment Agency in relation to this vacancy.
May 12, 2026
Full time
Senior 3rd Line Support Engineer/Azure/M365/Customer Success Specialist (MSP) Location: Bristol Office-based 4 days per week + customer site visits Salary: £43k + benefits Start: ASAP (Immediate or up to 4 weeks' notice) Role Overview: We are seeking an experienced Senior 3rd Line Support Engineer to join our MSP environment in a highly customer-facing, escalation and mentoring-focused role. This position blends senior technical support, customer success, and service improvement, acting as both a technical escalation point and a trusted advisor to customers. You will support multiple clients, work closely with service desk and consulting teams, and play a visible role in improving customer outcomes, service quality, and adoption of managed services. This is an ideal role for someone with strong MSP experience, an appetite to coach and mentor others, and a desire to progress into technical leadership or service management. Core Purpose: Drive customer satisfaction, retention, and service excellence Act as 3rd line escalation for complex, high-impact incidents Support onboarding, adoption, and ongoing customer success Provide a higher-level view of customer environments and engagement Use data and insight to proactively improve service delivery Key Responsibilities: Issue Resolution & Senior Support Act as the primary escalation point for priority and complex technical incidents Lead troubleshooting activities across infrastructure, cloud, and security platforms Work closely with 2nd line engineers, providing guidance and mentoring Maintain and improve technical documentation and knowledge bases Proactive Engagement & Customer Success: Monitor customer health and service desk data to identify risks and improvement areas Conduct regular customer check-ins and service reviews Support customer site visits where required Act as a customer advocate internally Onboarding, Adoption & Training: Lead technical onboarding of new customers and services Deliver knowledge transfer and training to customers and internal teams Track onboarding progress and platform adoption Service Improvement & Data Analysis: Analyse service desk metrics, alerting, and monitoring data Drive continuous improvement, best practices, and process optimisation Contribute to ITIL-aligned service delivery improvements Commercial Awareness: Identify opportunities for upsell and cross-sell in collaboration with account teams Provide technical input into customer roadmaps and service evolution Technical Environment: You will work across a modern MSP technology stack, including: End User & Workspace Microsoft 365 Admin Azure & Entra ID (Azure AD) Identity & Access Management Endpoint Management (Intune) Defender & security tooling Infrastructure & Platforms Windows Server, AD, Exchange VMware & Hyper-V Backup and recovery solutions Storage, server, and hardware operations VM life cycle management Cloud & Hybrid Azure services Hybrid cloud design and support Cloud and virtual platform operations Networking LAN/WAN Cisco networking RDP, monitoring, alerting Security Cybersecurity fundamentals Security principles and best practices Endpoint and cloud security monitoring Required Experience & Qualifications: 2-5 years' experience in an MSP environment Strong experience in 2nd/3rd line support with escalation ownership Proven ability to support multiple customer environments Experience mentoring, coaching, or leading by influence on a service desk Exposure to customer-facing service reviews and stakeholder engagement ITIL Foundation (Required) Bachelor's degree or equivalent hands-on experience Experience using ITSM & CRM platforms (Autotask, Halo or similar) RSG Plc is acting as an Employment Agency in relation to this vacancy.
Principal Mechanical Engineer page is loaded Principal Mechanical Engineerremote type: Hybridlocations: Cambridgetime type: Full timeposted on: Posted 2 Days Agojob requisition id: R45925Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Sentec, a Xylem brand, seeks to hire an Principal Mechanical Engineer to lead our talented mechanical engineering skill group.As Principal, you will lead a mechanical engineering team on high-value, technically challenging projects, internal to Xylem and external clients. You will own mechanical architecture and key technical decisions and act as subject-matter expert in mechanical design, materials, and manufacturing. You will deliver innovative mechanical solutions from early concept through detailed design and industrialisation and validation testing. You will work directly with Xylem partners and external clients to understand requirements and translate them into robust engineering solutions, contribute to project planning, technical reporting and support proposal writing, technical scoping, and effort estimation.As a senior colleague, you will mentor and develop junior and mid-level engineers and scientists, foster a collaborative, high-performance engineering culture and set engineering best practice. You will also be responsible for supporting project management as well as business development activities under the guidance of the respective teams. The position is largely based in our Cambridge office however you will have the opportunity for some travel, this could be UK-wide, within Europe, the United States or the Far East. At Sentec you will be working in a rapidly evolving industry at an exciting time for technologists developing solutions in multiple sectors with a strong emphasis on sustainability. In order to be successful you will need to demonstrate leadership in pursuit of technical solutions and novel ideas, have a hands-on approach to problem solving and ultimately managing projects against time, budget and client expectations. This role combines hands-on engineering, technical decision-making, project and team leadership within a fast-paced consultancy environment spanning multiple sectors, working towards deadlines and delivering excellent technical solutions. You will be required to communicate effectively in a wide range of environments, both with colleagues and clients and will have the opportunity to develop your negotiation skills and expand your technical knowledge. Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: Extensive experience (10+ years) in mechanical engineering / product development Experience in people leadership, preferably in mechanical engineering Strong 3D CAD capability (principally Creo but SolidWorks also advantageous) Proven experience taking products from concept to manufacture Hands-on experience making parts and building prototypes Experience dealing with 3rd party suppliers such as engineering workshops, plastic fabricators, hardware suppliers Excellent understanding of materials, tolerancing, and manufacturing processes Experience working in multidisciplinary teams (physics, electronics, software) Minimum 2/1 Degree (or equivalent) in Mechanical Engineering or related discipline Desirable Skills/Knowledge: Background in consultancy or contract R&D environments Experience with machinery such as lathes and milling machines Experience with 3D printing, both internal and bureau Experience in one or more sectors such as: Sensing technology such as optical, magnetic, ultrasonic Consumer and industrial products Scientific instrumentation Water infrastructure Sustainable energy Knowledge of regulatory or quality systems (e.g. ISO 13485, ISO 9001) Experience with FEA, thermal analysis, or other simulation Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit or stand, reach, bend and move about the facility Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office: Standard office equipment; work usually performed in an office or site laboratory setting Estimated 10 % or less travel requirement Standard weekly job hours: 37.5 hours Benefits Include: Competitive salaries Holiday of 25 days per year, increases with length of service Group life cover at 4 times basic salary Private health care Salary sacrifice pension scheme Relocation expenses as appropriate Annual performance and merit process Discretionary 10% All staff bonus scheme Employee referral bonus scheme Access to flexible benefits including cycle to work, critical illness cover and green car leasing Flexible and remote workingJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.background, skills and interests.
May 12, 2026
Full time
Principal Mechanical Engineer page is loaded Principal Mechanical Engineerremote type: Hybridlocations: Cambridgetime type: Full timeposted on: Posted 2 Days Agojob requisition id: R45925Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Sentec, a Xylem brand, seeks to hire an Principal Mechanical Engineer to lead our talented mechanical engineering skill group.As Principal, you will lead a mechanical engineering team on high-value, technically challenging projects, internal to Xylem and external clients. You will own mechanical architecture and key technical decisions and act as subject-matter expert in mechanical design, materials, and manufacturing. You will deliver innovative mechanical solutions from early concept through detailed design and industrialisation and validation testing. You will work directly with Xylem partners and external clients to understand requirements and translate them into robust engineering solutions, contribute to project planning, technical reporting and support proposal writing, technical scoping, and effort estimation.As a senior colleague, you will mentor and develop junior and mid-level engineers and scientists, foster a collaborative, high-performance engineering culture and set engineering best practice. You will also be responsible for supporting project management as well as business development activities under the guidance of the respective teams. The position is largely based in our Cambridge office however you will have the opportunity for some travel, this could be UK-wide, within Europe, the United States or the Far East. At Sentec you will be working in a rapidly evolving industry at an exciting time for technologists developing solutions in multiple sectors with a strong emphasis on sustainability. In order to be successful you will need to demonstrate leadership in pursuit of technical solutions and novel ideas, have a hands-on approach to problem solving and ultimately managing projects against time, budget and client expectations. This role combines hands-on engineering, technical decision-making, project and team leadership within a fast-paced consultancy environment spanning multiple sectors, working towards deadlines and delivering excellent technical solutions. You will be required to communicate effectively in a wide range of environments, both with colleagues and clients and will have the opportunity to develop your negotiation skills and expand your technical knowledge. Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: Extensive experience (10+ years) in mechanical engineering / product development Experience in people leadership, preferably in mechanical engineering Strong 3D CAD capability (principally Creo but SolidWorks also advantageous) Proven experience taking products from concept to manufacture Hands-on experience making parts and building prototypes Experience dealing with 3rd party suppliers such as engineering workshops, plastic fabricators, hardware suppliers Excellent understanding of materials, tolerancing, and manufacturing processes Experience working in multidisciplinary teams (physics, electronics, software) Minimum 2/1 Degree (or equivalent) in Mechanical Engineering or related discipline Desirable Skills/Knowledge: Background in consultancy or contract R&D environments Experience with machinery such as lathes and milling machines Experience with 3D printing, both internal and bureau Experience in one or more sectors such as: Sensing technology such as optical, magnetic, ultrasonic Consumer and industrial products Scientific instrumentation Water infrastructure Sustainable energy Knowledge of regulatory or quality systems (e.g. ISO 13485, ISO 9001) Experience with FEA, thermal analysis, or other simulation Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit or stand, reach, bend and move about the facility Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office: Standard office equipment; work usually performed in an office or site laboratory setting Estimated 10 % or less travel requirement Standard weekly job hours: 37.5 hours Benefits Include: Competitive salaries Holiday of 25 days per year, increases with length of service Group life cover at 4 times basic salary Private health care Salary sacrifice pension scheme Relocation expenses as appropriate Annual performance and merit process Discretionary 10% All staff bonus scheme Employee referral bonus scheme Access to flexible benefits including cycle to work, critical illness cover and green car leasing Flexible and remote workingJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.background, skills and interests.
My client a leading international technology group is looking for a Lead Integrated Logistics Support (ILS) Engineer to join there team . This is a key role within the organisation, offering the opportunity to take ownership of ILS delivery for major Naval programmes and to play a central part in ensuring contractual and customer requirements are met. Reporting to the Engineering Manager, you will be responsible for developing, managing, and delivering ILS content across the programme life-cycle. The successful candidate will bring a proactive, solutions-focused approach, alongside a high degree of flexibility and the ability to operate effectively within a complex, regulated environment. THE JOB role Includes: Leading and managing the ILS engineering team, including task allocation, performance management, mentoring, and developing capability within the ILS discipline. Review customer ILS requirements and provide guidance to the sales and estimating teams during bid and proposal phases, ensuring accurate costing and achievable commitments. Act as the primary Reliability, Maintainability and Supportability focal point within the engineering organisation, providing expert oversight and coaching to the wider ILS team. Develop and maintain the overall ILS strategy, ensuring ILS activities are effectively planned, resourced, prioritised and delivered by the ILS engineering team. Oversee the creation, verification and configuration control of system reliability analysis data and documentation, including: FMECA, MTBF/MTTR assessments, RBD/FTA, Spare Parts & Consumables analysis, and Life Cycle Cost estimations. Manage and quality-assure the team's NATO Codification activities, ensuring compliance with contract and regulatory requirements. Direct and review preparation of all ILS and supportability documentation, including Supportability Case Reports, ARM Reports, equipment maintenance manuals, training material, and associated engineering evidence. Act as primary liaison with the customer and 3rd-party ILS specialists, representing both your team and the engineering function professionally and effectively. Promote continuous improvement across ILS processes, toolsets, and methodologies, ensuring the team meets evolving capability and customer expectations. Carry out any other tasks as delegated by the Engineering Manager. Degree or HND/HNC qualified with relevant practical experience (Naval / Marine background desirable). Experience of systems engineering processes, product development & through life support life-cycles. Sound knowledge of ILS standards such as Def Stan 00-600, ASD S3000L, JSP 886, Def Con 117, with an understanding of the customer environment, structure and processes. Experience of working with technical publications, including ASD S1000D. Experience of NATO Codification requirements and Spares Modelling. Experience using ReliaSoft XFMEA and BlockSim or similar reliability modelling software. Strong interpersonal and highly developed verbal and written communication skills for interacting with internal and external stakeholders. You will be flexible and able to adapt to rapidly changing requirements and priorities. You must be willing to travel occasionally within the UK and possibly overseas. analyse complex issues and problems and come up with rational judgments demonstrate specialist knowledge and expertise in own area communicate in a clear, precise and structured way co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals. Please get in touch in the first instance with your CV stating rate expectation for further information on this excellent opportunity.
May 12, 2026
Full time
My client a leading international technology group is looking for a Lead Integrated Logistics Support (ILS) Engineer to join there team . This is a key role within the organisation, offering the opportunity to take ownership of ILS delivery for major Naval programmes and to play a central part in ensuring contractual and customer requirements are met. Reporting to the Engineering Manager, you will be responsible for developing, managing, and delivering ILS content across the programme life-cycle. The successful candidate will bring a proactive, solutions-focused approach, alongside a high degree of flexibility and the ability to operate effectively within a complex, regulated environment. THE JOB role Includes: Leading and managing the ILS engineering team, including task allocation, performance management, mentoring, and developing capability within the ILS discipline. Review customer ILS requirements and provide guidance to the sales and estimating teams during bid and proposal phases, ensuring accurate costing and achievable commitments. Act as the primary Reliability, Maintainability and Supportability focal point within the engineering organisation, providing expert oversight and coaching to the wider ILS team. Develop and maintain the overall ILS strategy, ensuring ILS activities are effectively planned, resourced, prioritised and delivered by the ILS engineering team. Oversee the creation, verification and configuration control of system reliability analysis data and documentation, including: FMECA, MTBF/MTTR assessments, RBD/FTA, Spare Parts & Consumables analysis, and Life Cycle Cost estimations. Manage and quality-assure the team's NATO Codification activities, ensuring compliance with contract and regulatory requirements. Direct and review preparation of all ILS and supportability documentation, including Supportability Case Reports, ARM Reports, equipment maintenance manuals, training material, and associated engineering evidence. Act as primary liaison with the customer and 3rd-party ILS specialists, representing both your team and the engineering function professionally and effectively. Promote continuous improvement across ILS processes, toolsets, and methodologies, ensuring the team meets evolving capability and customer expectations. Carry out any other tasks as delegated by the Engineering Manager. Degree or HND/HNC qualified with relevant practical experience (Naval / Marine background desirable). Experience of systems engineering processes, product development & through life support life-cycles. Sound knowledge of ILS standards such as Def Stan 00-600, ASD S3000L, JSP 886, Def Con 117, with an understanding of the customer environment, structure and processes. Experience of working with technical publications, including ASD S1000D. Experience of NATO Codification requirements and Spares Modelling. Experience using ReliaSoft XFMEA and BlockSim or similar reliability modelling software. Strong interpersonal and highly developed verbal and written communication skills for interacting with internal and external stakeholders. You will be flexible and able to adapt to rapidly changing requirements and priorities. You must be willing to travel occasionally within the UK and possibly overseas. analyse complex issues and problems and come up with rational judgments demonstrate specialist knowledge and expertise in own area communicate in a clear, precise and structured way co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals. Please get in touch in the first instance with your CV stating rate expectation for further information on this excellent opportunity.
Baltic Recruitment Services Ltd
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
May 12, 2026
Full time
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
️SYSTEMS & OPERATIONS ENGINEER Keep mission critical systems running-whatever it takes. Solve complex issues across cloud, on prem, and front end platforms. Lead from the front as the technical authority for 24/7 operations. Hours: 35 hours per week Shift pattern: Monday - Friday 09:00-17:00 with some OOH's cover in the future Salary: Up to £50,000 per annum dependant on experience Location: Hybrid New Milton 2/ days in the office per week. Start Date: May /June 2026 Please note that this role is subject to pre employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required. This role is a UK based role and any hybrid/remote work must also be within the UK. For this role, you need 5mpbs upload and 15mpbs download internet speed Appello Perks : 161 hours holiday plus bank holidays We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU Essential (What You'll Bring) 3-5 years' experience in a third line IT support role handling complex escalations Strong programming knowledge in JavaScript, Python, React, and Node Good working knowledge of Linux and AWS cloud infrastructure Experience with AWS Lambda and/or Bash scripting Familiarity with API management tools Strong experience working within ITIL frameworks and controls Recognised technical qualification (or equivalent hands on experience) Excellent customer service and communication skills Proven ability to diagnose, troubleshoot, and resolve technical issues Experience delivering structured technical training to customers or internal teams Comfortable working independently and as part of a wider team Highly organised, detail focused, resilient, and able to manage multiple priorities Clear communicator with both technical and non technical stakeholders Full UK driving licence Nice to Have (Bonus Skills) Experience with Technology Enabled Care Services (TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm receivers Background in customer facing technical roles Passion for innovation, automation, and continuous improvement ️THE ROLE Love solving complex problems and keeping critical systems running smoothly? This role is all about keeping external IT services performing at their best-from front end apps to cloud and embedded environments. You'll tackle advanced issues, implement smart solutions, and help shape continuous improvement across a 24/7 operation. What You'll Be Getting Stuck Into Diagnosing and resolving advanced, high impact incidents across software and services Acting as the technical escalation point for Tier 1 & Tier 2 support Leading the Third Line Technician tier as a subject matter expert Identifying risks early and preventing issues before they impact the business Supporting new technology deployments and infrastructure improvements Playing a key role in always on (24/7) service delivery Deep Technical Problem Solving Troubleshoot complex application, code as a service, and systems issues Perform root cause analysis and eliminate recurring problems Debug front end code, investigate stack issues, and collaborate with tech teams Support Windows & Linux server estates Monitor and resolve faults across AWS and Azure Apply firmware updates over the air to remote devices Use tools and scripting such as AWS Lambda, Bash, and API management platforms Work within ITIL frameworks and controls Participate in 3rd line out of hours support aligned to business processes Tech Environment You'll Work With JavaScript, React, Node Linux & Windows (Cloud, On prem, Embedded) AWS & Azure APIs and serverless technologies Bonus points for experience with VoIP, VoLTE, firewalls, and STUN protocols Knowledge Sharing & Collaboration Mentor and coach Tier 1 and Tier 2 technicians Create and maintain clear technical documentation and troubleshooting guides Work closely with Service Management and Service Delivery to ensure ITSM best practices Supplier & Vendor Collaboration Partner with third party suppliers to resolve complex issues Support the management of SLAs and performance with external providers We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on .
May 12, 2026
Full time
️SYSTEMS & OPERATIONS ENGINEER Keep mission critical systems running-whatever it takes. Solve complex issues across cloud, on prem, and front end platforms. Lead from the front as the technical authority for 24/7 operations. Hours: 35 hours per week Shift pattern: Monday - Friday 09:00-17:00 with some OOH's cover in the future Salary: Up to £50,000 per annum dependant on experience Location: Hybrid New Milton 2/ days in the office per week. Start Date: May /June 2026 Please note that this role is subject to pre employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required. This role is a UK based role and any hybrid/remote work must also be within the UK. For this role, you need 5mpbs upload and 15mpbs download internet speed Appello Perks : 161 hours holiday plus bank holidays We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU Essential (What You'll Bring) 3-5 years' experience in a third line IT support role handling complex escalations Strong programming knowledge in JavaScript, Python, React, and Node Good working knowledge of Linux and AWS cloud infrastructure Experience with AWS Lambda and/or Bash scripting Familiarity with API management tools Strong experience working within ITIL frameworks and controls Recognised technical qualification (or equivalent hands on experience) Excellent customer service and communication skills Proven ability to diagnose, troubleshoot, and resolve technical issues Experience delivering structured technical training to customers or internal teams Comfortable working independently and as part of a wider team Highly organised, detail focused, resilient, and able to manage multiple priorities Clear communicator with both technical and non technical stakeholders Full UK driving licence Nice to Have (Bonus Skills) Experience with Technology Enabled Care Services (TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm receivers Background in customer facing technical roles Passion for innovation, automation, and continuous improvement ️THE ROLE Love solving complex problems and keeping critical systems running smoothly? This role is all about keeping external IT services performing at their best-from front end apps to cloud and embedded environments. You'll tackle advanced issues, implement smart solutions, and help shape continuous improvement across a 24/7 operation. What You'll Be Getting Stuck Into Diagnosing and resolving advanced, high impact incidents across software and services Acting as the technical escalation point for Tier 1 & Tier 2 support Leading the Third Line Technician tier as a subject matter expert Identifying risks early and preventing issues before they impact the business Supporting new technology deployments and infrastructure improvements Playing a key role in always on (24/7) service delivery Deep Technical Problem Solving Troubleshoot complex application, code as a service, and systems issues Perform root cause analysis and eliminate recurring problems Debug front end code, investigate stack issues, and collaborate with tech teams Support Windows & Linux server estates Monitor and resolve faults across AWS and Azure Apply firmware updates over the air to remote devices Use tools and scripting such as AWS Lambda, Bash, and API management platforms Work within ITIL frameworks and controls Participate in 3rd line out of hours support aligned to business processes Tech Environment You'll Work With JavaScript, React, Node Linux & Windows (Cloud, On prem, Embedded) AWS & Azure APIs and serverless technologies Bonus points for experience with VoIP, VoLTE, firewalls, and STUN protocols Knowledge Sharing & Collaboration Mentor and coach Tier 1 and Tier 2 technicians Create and maintain clear technical documentation and troubleshooting guides Work closely with Service Management and Service Delivery to ensure ITSM best practices Supplier & Vendor Collaboration Partner with third party suppliers to resolve complex issues Support the management of SLAs and performance with external providers We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on .
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
May 11, 2026
Full time
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
May 11, 2026
Full time
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
Bennett and Game Recruitment LTD
Elland, Yorkshire
Project Engineer required for a process engineering company and manufacturer of a wide range of products such as heat exchangers and pipework mostly into the food engineering industry based in the Elland area. This position is responsible for ensuring the effective delivery of assigned projects by managing all aspects of project execution. Key tasks include engaging with customers to capture requirements, supporting project teams, and collaborating with internal stakeholders to achieve project objectives. Duties and responsibilities include: Preparing, scheduling, coordinating, and monitoring assigned technical and engineering projects. Translating client needs and organising practical terms into required timelines to be met by the team. Project Engineer - Food Engineering Job Overview Responsible for overseeing the successful execution of all aspects of assigned project delivery including liaising with customers, capturing customer requirements, supporting the project team and working in partnership with colleagues to deliver on commitments. In addition to these departmental responsibilities this job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.ect Identification and provision of reliable solutions for all technical issues to assure complete customer satisfaction. Support Technical staff and Sales staff in the Quotation Phase with preparation of proposals (commercial and technical) and estimates including cost and price. Preparation of technical specifications for 3rd party OEMs. Tracking and monitoring progress of all allocated projects in terms of: Time, Cost and Quality. Management of project resource demand and participation in resource levelling through accurate representation of the project demand in the business forecasting system. Stakeholder management (both internal and external to customer and suppliers). Subcontractor management and where necessary generation of Invitations to Tender (ITT), Request for Quotes (RFQ). Management and control of scope and contract changes with the customer. Early and clear reporting, raising and escalation of project issues, risks and potential problems. Support the implementation of Best Practice project management across the company, and identify opportunities for improving processes Maintain a significant level of knowledge of general engineering, automation solutions, management of projects and customer satisfaction. Comply with the Management System requirements including those for Health and Safety and ensure projects adhere to company policies and procedures. Ensure compliance with the management systems requirement for the Environment and Quality by working to company policies and procedures. Project Engineer - Food Engineering Job Requirements Strong Understanding of Project Management Engineering background either time served or formal qualifications Excellent communication skills with the ability to establish key relationships Ability to deliver exceptional customer service Experience of working within a complex multi-disciplined environment Experience of working to tight deadlines and meeting customer expectations Ability to provide quality information within deadlines Good communication skills, confident and capable in client facing role Team-player and ability to work on own initiative Attention to detail Good PC skills with Microsoft Office Suite Desirable Possess a good understanding of mechanical or process engineering Background in food engineering Qualifications Minimum HNC qualified in relevant process or mechanical engineering discipline (Desirable) Project Engineer - Food Engineering Salary & Benefits Salary up to 50k Pension (5% employer contribution) Healthcare Death in service 07:30-16:00monday-thursday, 07:30-15:30 Friday Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 11, 2026
Full time
Project Engineer required for a process engineering company and manufacturer of a wide range of products such as heat exchangers and pipework mostly into the food engineering industry based in the Elland area. This position is responsible for ensuring the effective delivery of assigned projects by managing all aspects of project execution. Key tasks include engaging with customers to capture requirements, supporting project teams, and collaborating with internal stakeholders to achieve project objectives. Duties and responsibilities include: Preparing, scheduling, coordinating, and monitoring assigned technical and engineering projects. Translating client needs and organising practical terms into required timelines to be met by the team. Project Engineer - Food Engineering Job Overview Responsible for overseeing the successful execution of all aspects of assigned project delivery including liaising with customers, capturing customer requirements, supporting the project team and working in partnership with colleagues to deliver on commitments. In addition to these departmental responsibilities this job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.ect Identification and provision of reliable solutions for all technical issues to assure complete customer satisfaction. Support Technical staff and Sales staff in the Quotation Phase with preparation of proposals (commercial and technical) and estimates including cost and price. Preparation of technical specifications for 3rd party OEMs. Tracking and monitoring progress of all allocated projects in terms of: Time, Cost and Quality. Management of project resource demand and participation in resource levelling through accurate representation of the project demand in the business forecasting system. Stakeholder management (both internal and external to customer and suppliers). Subcontractor management and where necessary generation of Invitations to Tender (ITT), Request for Quotes (RFQ). Management and control of scope and contract changes with the customer. Early and clear reporting, raising and escalation of project issues, risks and potential problems. Support the implementation of Best Practice project management across the company, and identify opportunities for improving processes Maintain a significant level of knowledge of general engineering, automation solutions, management of projects and customer satisfaction. Comply with the Management System requirements including those for Health and Safety and ensure projects adhere to company policies and procedures. Ensure compliance with the management systems requirement for the Environment and Quality by working to company policies and procedures. Project Engineer - Food Engineering Job Requirements Strong Understanding of Project Management Engineering background either time served or formal qualifications Excellent communication skills with the ability to establish key relationships Ability to deliver exceptional customer service Experience of working within a complex multi-disciplined environment Experience of working to tight deadlines and meeting customer expectations Ability to provide quality information within deadlines Good communication skills, confident and capable in client facing role Team-player and ability to work on own initiative Attention to detail Good PC skills with Microsoft Office Suite Desirable Possess a good understanding of mechanical or process engineering Background in food engineering Qualifications Minimum HNC qualified in relevant process or mechanical engineering discipline (Desirable) Project Engineer - Food Engineering Salary & Benefits Salary up to 50k Pension (5% employer contribution) Healthcare Death in service 07:30-16:00monday-thursday, 07:30-15:30 Friday Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.