The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights. Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery. Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement. Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards. Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations. Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience. What you'll bring: Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills. Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided). Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail. Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously. Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value. Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI. Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights. Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery. Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement. Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards. Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations. Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience. What you'll bring: Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills. Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided). Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail. Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously. Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value. Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI. Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Full Time Fixed Term until 31/12/2026 Up to £41,061 per annum plus benefits Location: Hybrid or Fully Remote (UK based, please check travel requirements before applying) Were a dedicated, inspiring and forward-thinking healthcare charity. Our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals, supporting services to help our beneficiaries and driving research. Were also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, and we want to attract the brightest and the best to help us beat this condition and change society for the better. You would be part of the Partnerships and Philanthropy (P&P) team, reporting into the Head of Partnerships & Philanthropy. Were a small team with big ambitions and plenty of exciting events and activities in plan, particularly as we enter our 40th anniversary year in 2026! Do you have strong project management skills with the ability to manage multiple priorities? Do you have significant experience in event management, including delivery of high-profile or VIP events. Do you have significant knowledge of the UK funding landscape, philanthropy and fundraising methods? If this is you, and youre looking to join a fantastic organisation and team where you can really make a difference, wed love to hear from you. Location - In this role, you would benefit from the flexibility of working on a hybrid basis (with the expectation to attend our central Bath office at least 20% of your time each month) or fully remote (UK based). Please note in this role you will undertake regular travel on average, but not limited to, two times per month to our Bath head office, London partner office / events venues or other as required How to apply To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification. We particularly welcome qualified applicants from the global majority, as they are under-represented in the team. Want to know more? For more details on this exciting role, please download the job description. The closing date is Friday 13th of March however, if we receive a high volume applications this role may be closed sooner. Contract type: Fixed Term Contract Hours: 37.5 per week Salary: Up to £41,061 per annum REF- JBRP1_UKTJ
Mar 03, 2026
Full time
Full Time Fixed Term until 31/12/2026 Up to £41,061 per annum plus benefits Location: Hybrid or Fully Remote (UK based, please check travel requirements before applying) Were a dedicated, inspiring and forward-thinking healthcare charity. Our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals, supporting services to help our beneficiaries and driving research. Were also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, and we want to attract the brightest and the best to help us beat this condition and change society for the better. You would be part of the Partnerships and Philanthropy (P&P) team, reporting into the Head of Partnerships & Philanthropy. Were a small team with big ambitions and plenty of exciting events and activities in plan, particularly as we enter our 40th anniversary year in 2026! Do you have strong project management skills with the ability to manage multiple priorities? Do you have significant experience in event management, including delivery of high-profile or VIP events. Do you have significant knowledge of the UK funding landscape, philanthropy and fundraising methods? If this is you, and youre looking to join a fantastic organisation and team where you can really make a difference, wed love to hear from you. Location - In this role, you would benefit from the flexibility of working on a hybrid basis (with the expectation to attend our central Bath office at least 20% of your time each month) or fully remote (UK based). Please note in this role you will undertake regular travel on average, but not limited to, two times per month to our Bath head office, London partner office / events venues or other as required How to apply To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification. We particularly welcome qualified applicants from the global majority, as they are under-represented in the team. Want to know more? For more details on this exciting role, please download the job description. The closing date is Friday 13th of March however, if we receive a high volume applications this role may be closed sooner. Contract type: Fixed Term Contract Hours: 37.5 per week Salary: Up to £41,061 per annum REF- JBRP1_UKTJ
The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights. Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery. Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement. Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards. Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations. Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience. What you'll bring: Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills. Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided). Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail. Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously. Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value. Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI. Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
The Sky VIP Lounges Manager will be responsible for ensuring customers visiting a Sky VIP lounge get 'the joy of a better experience' when they go to see the entertainment they love, whilst ensuring that Sky is optimising the Lounges partnership benefits, with robust performance tracking in place to measure success. There are six Sky VIP lounges located in Belfast, Birmingham, Glasgow, Leeds, Manchester and Wembley. What you'll do: Stakeholder & Partnership Management: Build strong relationships with venue teams and partners to deliver premium customer experiences and maximise Sky's partnership rights. Operational Excellence: Oversee end-to-end lounge operations, including SOPs, staffing, F&B, activations, and environment management to ensure seamless delivery. Marketing & Communications: Develop and execute integrated marcomms plans across email, social, web, and in-venue channels to drive engagement. Data & Insights: Analyse customer feedback and competitor research to inform strategy, enhance experiences, and maintain market-leading standards. Financial & Performance Management: Deliver within budget, identify cost efficiencies, and track key metrics to support future strategy and partnership negotiations. Customer Journey Ownership: Manage the full lounge experience from booking to post-event follow-up, ensuring a consistent and exceptional VIP experience. What you'll bring: Proven relationship management experience, with a track record of building and maintaining strong partnerships internally and externally, supported by excellent communication and influencing skills. Experience managing events or venues, with flexibility to travel to six lounge sites (Leeds, Birmingham, Belfast, Manchester, Glasgow, Wembley) at least quarterly, plus occasional evenings/weekends for activations (lieu days provided). Demonstrated ability to work collaboratively in a fast-paced team environment, showing enthusiasm, resilience, and exceptional attention to detail. Strong organisational and project management skills, with experience juggling multiple stakeholders and priorities simultaneously. Commercial mindset with experience in driving customer experience improvements, challenging the status quo, and delivering innovative solutions that maximise partnership value. Solid financial and analytical capability, including experience managing budgets, identifying cost efficiencies, and using data insights to inform strategy and demonstrate ROI. Team overview This role sits within the Marketing, Experiences and Partnerships team in Sky VIP - Sky's loyalty programme. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Career Choices Dewis Gyrfa Ltd
Birmingham, Staffordshire
General Manager F&B - The Warehouse, Villa Park Employer: Compass Group Location: Birmingham Pay: Competitive Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 19/03/2026 About this job General Manager- The Warehouse- Villa Park- Up to £65k ABOUT THE WAREHOUSE The Warehouse is Aston Villa 's brand-new, purpose-built live events venue located alongside the iconic Villa Park . Designed as a dynamic, multi-format destination, the venue will host concerts, comedy, theatre, conferences, exhibitions, private events and matchday activations. Opening Spring 2026, The Warehouse will flex to accommodate up to 3,500 standing guests as well as seated performances, corporate dinners, awards ceremonies and large-scale fan experiences positioning it as one of the Midlands'most exciting live entertainment destinations. ROLE PURPOSE As General Manager Food & Beverage, you will be the strategic and operational leader of the entire F&B programme at The Warehouse. From pre-opening mobilisation through to long-term performance, you will shape a hospitality experience that is commercially exceptional, operationally seamless and guest-first in every detail. You will set the tone for a culture built on teamwork, accountability and delivering memorable experiences ensuring F&B is a driving force behind the venue's reputation and financial success. KEY RESPONSIBILITIES Strategic Leadership & Mobilisation Lead the full F&B mobilisation plan for a complex, multi-format venue. Design and implement a scalable, event-led operating model that flexes across concerts, conferences, corporate hospitality and matchday activations. Create intuitive, high-impact guest journeys across bars, concessions, premium areas and hospitality spaces. Partner closely with operations, security, technical production, promoters and commercial teams to ensure seamless event delivery. Embed Levy standards, service philosophy and performance culture from day one. Commercial & Financial Ownership Own and deliver the full F&B P&L, driving sustainable revenue growth and margin performance. Develop data-led pricing, product mix and event-specific commercial strategies. Maximise revenue per head through premiumisation, innovation and operational efficiency. Lead supplier partnerships, procurement strategy and cost control. Identify new revenue streams and activation opportunities aligned with the venue brand. Operational Excellence & Experience Deliver high-volume, high-energy service while maintaining premium quality standards. Champion throughput optimisation, queue management and service innovation. Oversee stock integrity, cellar management, dispense quality and compliance systems. Lead premium hospitality catering standards across VIP, corporate and bespoke events. Drive continuous improvement through insight, guest feedback and performance data. People & Culture Leadership Build, inspire and develop a high-performing F&B leadership team. Recruit and onboard a diverse workforce aligned with Levy values. Create a culture of inclusion, accountability and recognition. Invest in training, coaching and leadership development pathways. Drive engagement, retention and succession planning. Compliance, Safety & Sustainability Ensure full compliance with UK food safety, licensing and health & safety legislation. Partner with venue and security teams to deliver safe, secure event operations. Lead sustainability initiatives focused on waste reduction, responsible sourcing and environmental impact. Maintain audit-ready standards at all times. Partnerships & Brand Engagement Collaborate with commercial, marketing and digital teams to enhance the guest offer. Create tailored F&B packages for promoters, corporate clients and private events. Build strong relationships with stakeholders, partners and suppliers. Position F&B as a core driver of The Warehouse's brand identity and guest loyalty. KEY PERFORMANCE INDICATORS Revenue per head & total F&B revenue Gross profit margin & cost control Guest satisfaction & NPS Throughput efficiency & queue times Audit & compliance scores Team engagement, retention & training completion Sustainability and waste metrics WHAT YOU'LL GET IN RETURN Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days additional leave after returning from maternity leave Day off for your baby's first birthday Enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme Life Assurance Preferred rates on salary finance products Development opportunities: Professional subscriptions Ongoing training and structured career pathways Meals on duty included WHY JOIN US? Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'l help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength
Mar 01, 2026
Full time
General Manager F&B - The Warehouse, Villa Park Employer: Compass Group Location: Birmingham Pay: Competitive Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 19/03/2026 About this job General Manager- The Warehouse- Villa Park- Up to £65k ABOUT THE WAREHOUSE The Warehouse is Aston Villa 's brand-new, purpose-built live events venue located alongside the iconic Villa Park . Designed as a dynamic, multi-format destination, the venue will host concerts, comedy, theatre, conferences, exhibitions, private events and matchday activations. Opening Spring 2026, The Warehouse will flex to accommodate up to 3,500 standing guests as well as seated performances, corporate dinners, awards ceremonies and large-scale fan experiences positioning it as one of the Midlands'most exciting live entertainment destinations. ROLE PURPOSE As General Manager Food & Beverage, you will be the strategic and operational leader of the entire F&B programme at The Warehouse. From pre-opening mobilisation through to long-term performance, you will shape a hospitality experience that is commercially exceptional, operationally seamless and guest-first in every detail. You will set the tone for a culture built on teamwork, accountability and delivering memorable experiences ensuring F&B is a driving force behind the venue's reputation and financial success. KEY RESPONSIBILITIES Strategic Leadership & Mobilisation Lead the full F&B mobilisation plan for a complex, multi-format venue. Design and implement a scalable, event-led operating model that flexes across concerts, conferences, corporate hospitality and matchday activations. Create intuitive, high-impact guest journeys across bars, concessions, premium areas and hospitality spaces. Partner closely with operations, security, technical production, promoters and commercial teams to ensure seamless event delivery. Embed Levy standards, service philosophy and performance culture from day one. Commercial & Financial Ownership Own and deliver the full F&B P&L, driving sustainable revenue growth and margin performance. Develop data-led pricing, product mix and event-specific commercial strategies. Maximise revenue per head through premiumisation, innovation and operational efficiency. Lead supplier partnerships, procurement strategy and cost control. Identify new revenue streams and activation opportunities aligned with the venue brand. Operational Excellence & Experience Deliver high-volume, high-energy service while maintaining premium quality standards. Champion throughput optimisation, queue management and service innovation. Oversee stock integrity, cellar management, dispense quality and compliance systems. Lead premium hospitality catering standards across VIP, corporate and bespoke events. Drive continuous improvement through insight, guest feedback and performance data. People & Culture Leadership Build, inspire and develop a high-performing F&B leadership team. Recruit and onboard a diverse workforce aligned with Levy values. Create a culture of inclusion, accountability and recognition. Invest in training, coaching and leadership development pathways. Drive engagement, retention and succession planning. Compliance, Safety & Sustainability Ensure full compliance with UK food safety, licensing and health & safety legislation. Partner with venue and security teams to deliver safe, secure event operations. Lead sustainability initiatives focused on waste reduction, responsible sourcing and environmental impact. Maintain audit-ready standards at all times. Partnerships & Brand Engagement Collaborate with commercial, marketing and digital teams to enhance the guest offer. Create tailored F&B packages for promoters, corporate clients and private events. Build strong relationships with stakeholders, partners and suppliers. Position F&B as a core driver of The Warehouse's brand identity and guest loyalty. KEY PERFORMANCE INDICATORS Revenue per head & total F&B revenue Gross profit margin & cost control Guest satisfaction & NPS Throughput efficiency & queue times Audit & compliance scores Team engagement, retention & training completion Sustainability and waste metrics WHAT YOU'LL GET IN RETURN Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days additional leave after returning from maternity leave Day off for your baby's first birthday Enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme Life Assurance Preferred rates on salary finance products Development opportunities: Professional subscriptions Ongoing training and structured career pathways Meals on duty included WHY JOIN US? Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'l help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength
Salary: £36,000 - £41,000 Contract: FTC until 31.12.2026 Location: Remote 2 days per month in Bath office Closing date: Wednesday 10 th March Benefits: 25 days annual leave, Pension scheme, Staff discounts We re excited to be working with a small but mighty national charity dedicated to improving bone health and transforming the lives of people affected by osteoporosis. As they celebrate their incredible 40th anniversary , they re entering a truly special year with a major royal flagship event , a newly secured high?profile corporate partnership , and a whole calendar of activities that need an experienced, proactive and compassionate events professional at the heart of it all. This is a fantastic opportunity for someone who loves bringing memorable experiences to life, thrives on building strong relationships, and wants their work to make a real, human difference. As the Special Events & Partnerships Manager , you ll play a pivotal role in shaping and delivering some of the most important moments in the charity s year. You ll lead the end to end planning and delivery of a prestigious royal event managing logistics, liaising with palace and internal stakeholders, ensuring protocol is followed, and overseeing a first class guest experience on the day. You ll also support a range of 40th anniversary activities and events for donors, partners and supporters. To be successful as the Special Events & Partnerships Manager you will need: Significant experience managing high profile or VIP events Strong background in corporate partnerships, sponsorships or fundraising relationships Excellent project management skills and the ability to juggle multiple priorities If you would like to discuss this role with us please contact us and quote the reference 2892EI. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Feb 28, 2026
Full time
Salary: £36,000 - £41,000 Contract: FTC until 31.12.2026 Location: Remote 2 days per month in Bath office Closing date: Wednesday 10 th March Benefits: 25 days annual leave, Pension scheme, Staff discounts We re excited to be working with a small but mighty national charity dedicated to improving bone health and transforming the lives of people affected by osteoporosis. As they celebrate their incredible 40th anniversary , they re entering a truly special year with a major royal flagship event , a newly secured high?profile corporate partnership , and a whole calendar of activities that need an experienced, proactive and compassionate events professional at the heart of it all. This is a fantastic opportunity for someone who loves bringing memorable experiences to life, thrives on building strong relationships, and wants their work to make a real, human difference. As the Special Events & Partnerships Manager , you ll play a pivotal role in shaping and delivering some of the most important moments in the charity s year. You ll lead the end to end planning and delivery of a prestigious royal event managing logistics, liaising with palace and internal stakeholders, ensuring protocol is followed, and overseeing a first class guest experience on the day. You ll also support a range of 40th anniversary activities and events for donors, partners and supporters. To be successful as the Special Events & Partnerships Manager you will need: Significant experience managing high profile or VIP events Strong background in corporate partnerships, sponsorships or fundraising relationships Excellent project management skills and the ability to juggle multiple priorities If you would like to discuss this role with us please contact us and quote the reference 2892EI. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
KRG are working with an internationally recognised PR and communications agency is seeking an exceptional PR Account Manager or Senior Account Manager to join its London team. Operating at the forefront of luxury beauty , the agency represents some of the most powerful and prestigious brands in the global beauty industry, with offices in London, New York and Los Angeles, and an established presence in the Middle East. This is a rare opportunity for a commercially minded and creatively driven Account Manager with a strong, proven background in luxury beauty PR and influencer campaign management to take ownership of a high-profile client portfolio. The role sits at the intersection of traditional PR and influencer marketing , requiring equal strength across media relations and digital talent strategy. The Role As Account Manager, you will lead the day-to-day running of key luxury beauty accounts, delivering strategic counsel, driving brand visibility, and ensuring measurable business impact. You will work closely with senior leadership while mentoring junior team members, contributing to both client success and agency growth. This role requires someone deeply immersed in the luxury beauty landscape - from heritage skincare and fragrance houses to high-performance cosmetics and wellness innovators. A strong black book of beauty media and influencer contacts is essential. Key Responsibilities Lead the day-to-day management of an allocated portfolio of luxury beauty brands , delivering integrated PR and influencer strategies across print, digital and social. Own and manage PR calendars, launch strategies and always-on communications plans. Secure high-quality coverage across leading beauty, fashion and lifestyle media. Develop and execute organic influencer programmes spanning nano creators to KOLs, MUAs and celebrity talent, working closely with senior influencer specialists. Lead client meetings, provide strategic recommendations and deliver insightful performance updates. Conceptualise and execute creative mailers, partnerships, collaborations and premium UK press launch events (including budget and logistics management). Maintain and grow diverse press, influencer, MUA, KOL and celebrity databases, identifying emerging luxury talent. Own KPIs including coverage reporting, media analysis, YoY performance tracking and insight-led recommendations using platforms such as MMI and Tribe. Support senior leadership in mentoring junior team members and strengthening retailer and VIP relationships. About You 4+ years' experience within communications, with a strong focus on luxury beauty PR (agency experience highly preferred). Demonstrable success delivering results for premium or prestige beauty brands. Deep understanding of the evolving beauty media landscape across print, digital and social. Strong relationships with key beauty editors, freelance journalists, influencers and MUAs. Experience executing high-end events and premium brand activations. Commercially aware, KPI-driven and confident presenting to senior stakeholders. Highly organised, proactive and solutions-focused. A collaborative team player with strong written and verbal communication skills. Passionate about beauty, trends, culture and innovation within the luxury space. Why Join? Hybrid working model (4 days per week from a beautiful office). 25 days holiday plus your birthday off. Early finish at 1pm on Summer Fridays. Comprehensive health insurance. Competitive pension scheme. Full tech set-up provided. Access to training and professional development. The opportunity to work with globally recognised luxury beauty brands at the top of their category. If you are an ambitious luxury beauty PR specialist ready to take the next step in a globally connected agency environment, we would love to hear from you.
Feb 27, 2026
Full time
KRG are working with an internationally recognised PR and communications agency is seeking an exceptional PR Account Manager or Senior Account Manager to join its London team. Operating at the forefront of luxury beauty , the agency represents some of the most powerful and prestigious brands in the global beauty industry, with offices in London, New York and Los Angeles, and an established presence in the Middle East. This is a rare opportunity for a commercially minded and creatively driven Account Manager with a strong, proven background in luxury beauty PR and influencer campaign management to take ownership of a high-profile client portfolio. The role sits at the intersection of traditional PR and influencer marketing , requiring equal strength across media relations and digital talent strategy. The Role As Account Manager, you will lead the day-to-day running of key luxury beauty accounts, delivering strategic counsel, driving brand visibility, and ensuring measurable business impact. You will work closely with senior leadership while mentoring junior team members, contributing to both client success and agency growth. This role requires someone deeply immersed in the luxury beauty landscape - from heritage skincare and fragrance houses to high-performance cosmetics and wellness innovators. A strong black book of beauty media and influencer contacts is essential. Key Responsibilities Lead the day-to-day management of an allocated portfolio of luxury beauty brands , delivering integrated PR and influencer strategies across print, digital and social. Own and manage PR calendars, launch strategies and always-on communications plans. Secure high-quality coverage across leading beauty, fashion and lifestyle media. Develop and execute organic influencer programmes spanning nano creators to KOLs, MUAs and celebrity talent, working closely with senior influencer specialists. Lead client meetings, provide strategic recommendations and deliver insightful performance updates. Conceptualise and execute creative mailers, partnerships, collaborations and premium UK press launch events (including budget and logistics management). Maintain and grow diverse press, influencer, MUA, KOL and celebrity databases, identifying emerging luxury talent. Own KPIs including coverage reporting, media analysis, YoY performance tracking and insight-led recommendations using platforms such as MMI and Tribe. Support senior leadership in mentoring junior team members and strengthening retailer and VIP relationships. About You 4+ years' experience within communications, with a strong focus on luxury beauty PR (agency experience highly preferred). Demonstrable success delivering results for premium or prestige beauty brands. Deep understanding of the evolving beauty media landscape across print, digital and social. Strong relationships with key beauty editors, freelance journalists, influencers and MUAs. Experience executing high-end events and premium brand activations. Commercially aware, KPI-driven and confident presenting to senior stakeholders. Highly organised, proactive and solutions-focused. A collaborative team player with strong written and verbal communication skills. Passionate about beauty, trends, culture and innovation within the luxury space. Why Join? Hybrid working model (4 days per week from a beautiful office). 25 days holiday plus your birthday off. Early finish at 1pm on Summer Fridays. Comprehensive health insurance. Competitive pension scheme. Full tech set-up provided. Access to training and professional development. The opportunity to work with globally recognised luxury beauty brands at the top of their category. If you are an ambitious luxury beauty PR specialist ready to take the next step in a globally connected agency environment, we would love to hear from you.
JOB: Housekeeping Supervisor Location: Bournemouth Salary: 27,123.2 for a 40 hour per week contract, overtime paid Benefits: A wide range of employee benefits and personalised training and development plans ensure that you feel valued and love where you work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more. Our client a beautiful 4 star hotel in Bournemouth has an opportunity for a Housekeeping Supervisor to join them. As a Housekeeping Supervisor you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are: Impact all assigned bedrooms, suites and public areas to ensure furnishings guest rooms/suites, equipment, linens and public areas are clean and in good repair to meet guest satisfaction. Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance Ensure that all guest lost property is reported and recorded using the hotels specific procedures Routinely perform all housekeeping duties including making beds, vacuuming and cleaning guest bedroom/suites Public areas to ensure guest satisfaction. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Carry out special needs and requests of the guests VIP and repeat visitors. Assist in the controlling of all consumables ensuring sufficient stock to service the business when required. To have knowledge of ordering and controlling of all hotel and supplied linen stock. To be able to order all cleaning materials and chemicals for hotel keeping costs in line with the budget when required. Support day to day staffing requirements in the absence of the Housekeeping manager. As a housekeeping supervisor you play a pivotal role in ensuring the guests have a lovely stay and great experience. If you are a housekeeping supervisor or housekeeper who is looking for their next step then please get in touch as our client is offering immediate interviews. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Oct 08, 2025
Full time
JOB: Housekeeping Supervisor Location: Bournemouth Salary: 27,123.2 for a 40 hour per week contract, overtime paid Benefits: A wide range of employee benefits and personalised training and development plans ensure that you feel valued and love where you work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more. Our client a beautiful 4 star hotel in Bournemouth has an opportunity for a Housekeeping Supervisor to join them. As a Housekeeping Supervisor you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are: Impact all assigned bedrooms, suites and public areas to ensure furnishings guest rooms/suites, equipment, linens and public areas are clean and in good repair to meet guest satisfaction. Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance Ensure that all guest lost property is reported and recorded using the hotels specific procedures Routinely perform all housekeeping duties including making beds, vacuuming and cleaning guest bedroom/suites Public areas to ensure guest satisfaction. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Carry out special needs and requests of the guests VIP and repeat visitors. Assist in the controlling of all consumables ensuring sufficient stock to service the business when required. To have knowledge of ordering and controlling of all hotel and supplied linen stock. To be able to order all cleaning materials and chemicals for hotel keeping costs in line with the budget when required. Support day to day staffing requirements in the absence of the Housekeeping manager. As a housekeeping supervisor you play a pivotal role in ensuring the guests have a lovely stay and great experience. If you are a housekeeping supervisor or housekeeper who is looking for their next step then please get in touch as our client is offering immediate interviews. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Oct 06, 2025
Full time
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Band 5 Office Manager required in Knockbracken Your new company A leading public sector organisation in Belfast is seeking a highly organised and proactive Office Manager to support its executive leadership team. This is a key role providing high-level administrative and business support to the Chair, Chief Executive, and Board Secretary, ensuring the smooth and efficient running of executive operations.The successful candidate will have proven experience in office and team management, excellent communication skills, and the ability to handle sensitive information with discretion. This is a dynamic and varied role requiring initiative, attention to detail, and strong leadership capabilities. Your new role As Office Manager, you will: Lead the administrative functions for the Chair and Chief Executive's office. Manage correspondence, draft responses, and liaise with internal and external stakeholders, including government departments and elected representatives. Organise corporate events, VIP visits, and official functions. Oversee filing systems, procurement processes, and office supplies. Support governance processes including Board and Committee meetings. Line manage administrative staff and ensure effective induction, training, and performance management. Monitor budgets and contribute to service improvement initiatives. Ensure compliance with policies including health & safety, equality, and records management. What you'll need to succeed Essential Criteria: A university degree and at least 1 year's experience supervising staff at Band 4 level or equivalent, OR At least 5 years' administrative experience including 2 years' staff supervision at Band 4 level or equivalent. Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Excellent written and verbal communication skills. RSA Typing Qualification, ECDL, or equivalent business administration/management qualification. Confident telephone manner and strong interpersonal skills. Ability to minute meetings and work independently with initiative. Full UK driving licence and access to a car (reasonable adjustments will be made for applicants with disabilities). Desirable: Experience with Health & Social Care systems and processes. What you'll get in return Opportunity to work closely with senior leadership in a high-profile role.Competitive salary aligned with Band 5.Supportive team environment and opportunities for professional development.Belfast-based office with free parking and access to on-site facilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Band 5 Office Manager required in Knockbracken Your new company A leading public sector organisation in Belfast is seeking a highly organised and proactive Office Manager to support its executive leadership team. This is a key role providing high-level administrative and business support to the Chair, Chief Executive, and Board Secretary, ensuring the smooth and efficient running of executive operations.The successful candidate will have proven experience in office and team management, excellent communication skills, and the ability to handle sensitive information with discretion. This is a dynamic and varied role requiring initiative, attention to detail, and strong leadership capabilities. Your new role As Office Manager, you will: Lead the administrative functions for the Chair and Chief Executive's office. Manage correspondence, draft responses, and liaise with internal and external stakeholders, including government departments and elected representatives. Organise corporate events, VIP visits, and official functions. Oversee filing systems, procurement processes, and office supplies. Support governance processes including Board and Committee meetings. Line manage administrative staff and ensure effective induction, training, and performance management. Monitor budgets and contribute to service improvement initiatives. Ensure compliance with policies including health & safety, equality, and records management. What you'll need to succeed Essential Criteria: A university degree and at least 1 year's experience supervising staff at Band 4 level or equivalent, OR At least 5 years' administrative experience including 2 years' staff supervision at Band 4 level or equivalent. Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Excellent written and verbal communication skills. RSA Typing Qualification, ECDL, or equivalent business administration/management qualification. Confident telephone manner and strong interpersonal skills. Ability to minute meetings and work independently with initiative. Full UK driving licence and access to a car (reasonable adjustments will be made for applicants with disabilities). Desirable: Experience with Health & Social Care systems and processes. What you'll get in return Opportunity to work closely with senior leadership in a high-profile role.Competitive salary aligned with Band 5.Supportive team environment and opportunities for professional development.Belfast-based office with free parking and access to on-site facilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Retail Store Manager Job Title: Retail Store Manager Reports to: Direct Retail Manager Department: Direct Retail Location: Shaftesbury Store Salary: £35,000 - £38,000 per annum Bonuses: Quarterly bonuses of £500, with up to £1,000 in Q4 Hours: 10am-5pm (Monday-Saturday), 10am-4pm (Sunday), approx. 1 in 3 weekends required Contract Type: Permanent, full-time About the Role We are seeking a passionate and driven Retail Store Manager to lead our Shaftesbury store. This is a hands-on leadership role where you'll inspire a high-performing team, deliver exceptional customer experiences, and drive the commercial success of the store.If you're customer-oriented, commercially savvy, and thrive in a dynamic retail environment, this is an excellent opportunity to take ownership of a flagship store within a premium brand. Key Responsibilities Lead and motivate the team to achieve company KPIs while maintaining exceptional customer service standards. Create and manage staff rotas, ensuring payroll accuracy. Manage daily store operations, including cashing up, till reconciliation, and banking. Coach, develop, and support the store team through regular 1:1s and team briefings. Prioritise store objectives and develop strategies to maximise revenue. Organise in-store events, VIP days, and promotional activities in collaboration with the Marketing team. Create weekly business and performance reports for the Regional Manager. Oversee stock levels, liaise with merchandising teams, and maintain store presentation. Act as the first point of contact for customer queries, feedback, and escalations. Manage store social media activity to promote brand awareness. HR & Health and Safety Responsibilities Ensure the store maintains 100% Health & Safety compliance. Act as the first point of contact for store security, alarms, and incident response. Maintain accurate and up-to-date H&S documentation. Support HR with onboarding, training, and offboarding of staff. About You Education & Qualifications: Management/leadership qualifications desirable, but not essential. Experience: Minimum 2 years of retail management experience, preferably within a premium or luxury brand. Strong track record in delivering commercial success in a retail environment. Proven leadership skills and experience in managing teams. Experience with Shopify POS desirable, but not essential. Skills: Excellent communication and interpersonal skills. Strong commercial and numerical acumen. Confident with Microsoft Office, particularly Excel. Exceptional organisational skills and attention to detail. Proactive, resourceful, and adaptable in fast-paced environments. Personal Qualities: Passionate and energetic. Personable and approachable. Commercially savvy with a customer-first mindset. Reliable, self-motivated, and a strong team player.
Sep 24, 2025
Full time
Retail Store Manager Job Title: Retail Store Manager Reports to: Direct Retail Manager Department: Direct Retail Location: Shaftesbury Store Salary: £35,000 - £38,000 per annum Bonuses: Quarterly bonuses of £500, with up to £1,000 in Q4 Hours: 10am-5pm (Monday-Saturday), 10am-4pm (Sunday), approx. 1 in 3 weekends required Contract Type: Permanent, full-time About the Role We are seeking a passionate and driven Retail Store Manager to lead our Shaftesbury store. This is a hands-on leadership role where you'll inspire a high-performing team, deliver exceptional customer experiences, and drive the commercial success of the store.If you're customer-oriented, commercially savvy, and thrive in a dynamic retail environment, this is an excellent opportunity to take ownership of a flagship store within a premium brand. Key Responsibilities Lead and motivate the team to achieve company KPIs while maintaining exceptional customer service standards. Create and manage staff rotas, ensuring payroll accuracy. Manage daily store operations, including cashing up, till reconciliation, and banking. Coach, develop, and support the store team through regular 1:1s and team briefings. Prioritise store objectives and develop strategies to maximise revenue. Organise in-store events, VIP days, and promotional activities in collaboration with the Marketing team. Create weekly business and performance reports for the Regional Manager. Oversee stock levels, liaise with merchandising teams, and maintain store presentation. Act as the first point of contact for customer queries, feedback, and escalations. Manage store social media activity to promote brand awareness. HR & Health and Safety Responsibilities Ensure the store maintains 100% Health & Safety compliance. Act as the first point of contact for store security, alarms, and incident response. Maintain accurate and up-to-date H&S documentation. Support HR with onboarding, training, and offboarding of staff. About You Education & Qualifications: Management/leadership qualifications desirable, but not essential. Experience: Minimum 2 years of retail management experience, preferably within a premium or luxury brand. Strong track record in delivering commercial success in a retail environment. Proven leadership skills and experience in managing teams. Experience with Shopify POS desirable, but not essential. Skills: Excellent communication and interpersonal skills. Strong commercial and numerical acumen. Confident with Microsoft Office, particularly Excel. Exceptional organisational skills and attention to detail. Proactive, resourceful, and adaptable in fast-paced environments. Personal Qualities: Passionate and energetic. Personable and approachable. Commercially savvy with a customer-first mindset. Reliable, self-motivated, and a strong team player.
