Trusts and Foundations (Grants) Manager Charity People is delighted to be partnering with a youth-centred charity to recruit for their next Trusts and Foundations (Grants) Manager. The Charity We support young people aged 16-24 who are experiencing homelessness or unsafe living situations in London. Providing a vital lifeline for thousands of young Londoners each year, we offer holistic support through our day centre, outreach work, and specialist services. Rooted in compassion, collaboration and determination, we are driven by our mission: to give young people's potential a home. Our Strategy focuses on ensuring every young person in crisis can access safety, stability and a path to independence. We are ambitious, supportive and deeply committed to equity, diversity and inclusion. We invest in our people and work tirelessly to remove barriers for the young people and communities we serve. The Role As Trusts and Foundations Manager, you will play a pivotal role in securing the income that makes this organisation's life-changing work possible. Managing a warm and well-established portfolio of five, six and seven figure trust, foundation and statutory supporters, you'll nurture meaningful, long-term partnerships that drive sustainable growth. This is an exceptional opportunity to step into a role where: Over 50% of next year's income is already secured You'll gain hands-on experience leading on six and seven figure strategic bids You'll lead on innovative, compelling proposals that speak to urgent need Your work will directly improve the lives of young people experiencing homelessness With line management responsibility for a Grants Officer and a strong collaborative culture across the fundraising team, this role offers both professional development and the chance to make a significant impact. Key Responsibilities Manage and grow a portfolio of high-value trust, foundation and statutory funders, cultivating tailored, strategic relationships Lead on the development of compelling proposals, budgets and supporting documentation for major funders Identify and research new funding opportunities to strengthen the pipeline. Produce high quality reports that demonstrate impact and steward long term support Collaborate closely with the Head of Fundraising, wider team and fundraising consultants to maximise income Ensure accurate CRM and financial recordkeeping Contribute to team strategy, planning and income forecasting Line manage the Grants Officer, providing coaching, development and oversight of smaller bids About you We'd love to hear from you if you bring: Experience securing and managing five- and six-figure grants or multi-year gifts Strong skills in researching and soliciting new highvalue funders Exceptional bid writing, with the ability to turn complex information into compelling cases for support Experience preparing project budgets and financial information for funders Ability to manage multiple priorities while maintaining high standards Excellent relationship building skills and confidence working with senior stakeholders Experience in line management or supporting junior colleagues A commitment to equity, diversity and inclusion A collaborative, proactive and strategic mindset Contract Details Salary: £37,024-£41,600 Location: hybrid with 2-3 days/ week in the office - London Hours: 35 hours per week, Monday-Friday Contract: Permanent (subject to probation) Benefits 30 days' annual leave + bank holidays 6% employer pension contribution Enhanced Employee Assistance Programme Cycle to Work scheme and staff loan policy Clinical supervision and reflective practice Generous training budget and Diversity Leadership Programme Staff away days and regular team building Key dates Closing date: 9am, Friday 20 March 2026 Interviews: 13 April 2026 How to Apply The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to . If your profile fits what we're looking for we will be in touch with lots more details and information about next steps. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 10, 2026
Full time
Trusts and Foundations (Grants) Manager Charity People is delighted to be partnering with a youth-centred charity to recruit for their next Trusts and Foundations (Grants) Manager. The Charity We support young people aged 16-24 who are experiencing homelessness or unsafe living situations in London. Providing a vital lifeline for thousands of young Londoners each year, we offer holistic support through our day centre, outreach work, and specialist services. Rooted in compassion, collaboration and determination, we are driven by our mission: to give young people's potential a home. Our Strategy focuses on ensuring every young person in crisis can access safety, stability and a path to independence. We are ambitious, supportive and deeply committed to equity, diversity and inclusion. We invest in our people and work tirelessly to remove barriers for the young people and communities we serve. The Role As Trusts and Foundations Manager, you will play a pivotal role in securing the income that makes this organisation's life-changing work possible. Managing a warm and well-established portfolio of five, six and seven figure trust, foundation and statutory supporters, you'll nurture meaningful, long-term partnerships that drive sustainable growth. This is an exceptional opportunity to step into a role where: Over 50% of next year's income is already secured You'll gain hands-on experience leading on six and seven figure strategic bids You'll lead on innovative, compelling proposals that speak to urgent need Your work will directly improve the lives of young people experiencing homelessness With line management responsibility for a Grants Officer and a strong collaborative culture across the fundraising team, this role offers both professional development and the chance to make a significant impact. Key Responsibilities Manage and grow a portfolio of high-value trust, foundation and statutory funders, cultivating tailored, strategic relationships Lead on the development of compelling proposals, budgets and supporting documentation for major funders Identify and research new funding opportunities to strengthen the pipeline. Produce high quality reports that demonstrate impact and steward long term support Collaborate closely with the Head of Fundraising, wider team and fundraising consultants to maximise income Ensure accurate CRM and financial recordkeeping Contribute to team strategy, planning and income forecasting Line manage the Grants Officer, providing coaching, development and oversight of smaller bids About you We'd love to hear from you if you bring: Experience securing and managing five- and six-figure grants or multi-year gifts Strong skills in researching and soliciting new highvalue funders Exceptional bid writing, with the ability to turn complex information into compelling cases for support Experience preparing project budgets and financial information for funders Ability to manage multiple priorities while maintaining high standards Excellent relationship building skills and confidence working with senior stakeholders Experience in line management or supporting junior colleagues A commitment to equity, diversity and inclusion A collaborative, proactive and strategic mindset Contract Details Salary: £37,024-£41,600 Location: hybrid with 2-3 days/ week in the office - London Hours: 35 hours per week, Monday-Friday Contract: Permanent (subject to probation) Benefits 30 days' annual leave + bank holidays 6% employer pension contribution Enhanced Employee Assistance Programme Cycle to Work scheme and staff loan policy Clinical supervision and reflective practice Generous training budget and Diversity Leadership Programme Staff away days and regular team building Key dates Closing date: 9am, Friday 20 March 2026 Interviews: 13 April 2026 How to Apply The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to . If your profile fits what we're looking for we will be in touch with lots more details and information about next steps. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 10, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 10, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 10, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 10, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 10, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Site Lead (The Ark) Location: The Ark, Frome, Somerset BA11 4LA Hours: 40 per week Monday to Friday Salary: From £39,000.00 per annum (not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role The Site Lead at The Ark plays a central role in creating a safe, supportive and aspirational environment for all pupils and staff. As the professional face of the site, you will model high standards of conduct, punctuality, attendance and presentation at all times. Core Responsibilities In this role, you will ensure the effective implementation of school policies and procedures related to pastoral care and safeguarding. This includes, but is not limited to: Keeping Children Safe in Education Trauma-Informed Practice Pupil Engagement Attendance Monitoring and Support Wellbeing and Pastoral Care Site Health & Safety (in partnership with the Facilities Manager) Collaboration with the Clinical Team to ensure individual pupil needs are met You will oversee the daily operations of the site, including the maintenance of confidential records, coordination of administrative duties, and representation at relevant meetings. Leadership of Staff You will lead and support a team of teaching and non-teaching staff, ensuring they: Act as key adults or tutors for a small group of pupils Take responsibility for the wellbeing and progress of their pupil group Maintain regular communication with parents/carers, providing updates at least weekly Promote strong pupil attendance in partnership with the Attendance Officer Implement the school's behaviour policy consistently Attend meetings when required Support cross-school and cross-curricular initiatives Uphold school expectations and contribute to the wider school ethos About You Experience of leading a team Understanding of child development and learning Broad understanding of educational issues Education to at least A level - desirable F ull UK Driving Licence About Us Wessex Lodge School currently comprises of three sites: Wessex Lodge Primary School (The Hive) located in Kilmington, Wessex Lodge Secondary School (The Ark) located in Frome, and Newmead Farm, located in Maiden Bradley. All sites allow students the opportunity to explore the curriculum alongside a range of subject paths, including the likes of, animal care, horticulture, DT, and forest school, as well as sporting activities. Our students are aged between 6 and 18 years old. Each student has individual needs and, supported by the THRIVE approach, through a proven range of practitioner-led services and our talented staff, we can help to improve life outcomes for every student. The established staff team come from a variety of previous occupations and have a vast range of individual skills, which can be utilised, within this school. So, if you have an interest and/or qualifications in animal care, horticulture, construction, outdoor education, forestry or any other specific trade or hobby, we would love to hear from you! Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Community Payback. Be part of it. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Community Payback (CP) isn't just an alternative to custody. It's a way of helping to create better outcomes for people on probation and improve communities. As a Community Payback supervisor, you'll be at its heart, leading teams of people doing a wide variety of unpaid community service work. You'll help them make the most of their time on Community Payback and to get their lives back on track - whether that's learning new skills to increase their chances of employment or thinking through ways to reduce their likelihood of reoffending. The role You'll supervise and motivate teams of people on probation as they work at sites in the community. Activities range from making public spaces safer to restoring community facilities such as sports halls and playgrounds. You can expect to drive a van or minibus to transport people and equipment, and to brief people on probation ahead of each task. You'll demonstrate good practice and ensure tasks are completed to a high standard. Often collaborating with partner organisations, you'll need to be aware of the visible, public nature of the role. You will also be responsible for health and safety and keeping accurate records. About you You'll be working with a diverse mix of individuals, so it's important that you're empathetic, a good communicator and happy to take the lead.? It's all about supporting offenders on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're there because you genuinely want to help people. Every day brings new challenges in this varied and meaningful role, so you'll be someone who relishes solving problems in the workplace. As Community Payback groups run seven days a week, this role requires weekend working that is often outdoors. A full manual driving licence is essential Training and benefits We'll bring out the best in you with comprehensive training. Before you start the job, you'll learn about everything from first-aid, health and safety, and risk awareness to how to deal with challenging behaviour. You'll also acquire a wide range of transferable skills, including coaching and mentoring. If you're looking for career progression, there are opportunities to move into Community Payback management and senior management roles. The first-hand experience you'll gain working with people on probation is an excellent foundation if you're interested in working as a probation services officer or training to be a qualified probation officer. Plus, you'll have access to a wide range of other roles in the Probation Service, such as working in courts or with victims of crime. We'll reward your commitment with secure and stable employment and benefits including a range of flexible working patterns, an attractive occupational pension (Local Government Pension Scheme), paid sick leave and 25 days paid holiday plus Bank Holidays. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Apply
Mar 10, 2026
Full time
Community Payback. Be part of it. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Community Payback (CP) isn't just an alternative to custody. It's a way of helping to create better outcomes for people on probation and improve communities. As a Community Payback supervisor, you'll be at its heart, leading teams of people doing a wide variety of unpaid community service work. You'll help them make the most of their time on Community Payback and to get their lives back on track - whether that's learning new skills to increase their chances of employment or thinking through ways to reduce their likelihood of reoffending. The role You'll supervise and motivate teams of people on probation as they work at sites in the community. Activities range from making public spaces safer to restoring community facilities such as sports halls and playgrounds. You can expect to drive a van or minibus to transport people and equipment, and to brief people on probation ahead of each task. You'll demonstrate good practice and ensure tasks are completed to a high standard. Often collaborating with partner organisations, you'll need to be aware of the visible, public nature of the role. You will also be responsible for health and safety and keeping accurate records. About you You'll be working with a diverse mix of individuals, so it's important that you're empathetic, a good communicator and happy to take the lead.? It's all about supporting offenders on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're there because you genuinely want to help people. Every day brings new challenges in this varied and meaningful role, so you'll be someone who relishes solving problems in the workplace. As Community Payback groups run seven days a week, this role requires weekend working that is often outdoors. A full manual driving licence is essential Training and benefits We'll bring out the best in you with comprehensive training. Before you start the job, you'll learn about everything from first-aid, health and safety, and risk awareness to how to deal with challenging behaviour. You'll also acquire a wide range of transferable skills, including coaching and mentoring. If you're looking for career progression, there are opportunities to move into Community Payback management and senior management roles. The first-hand experience you'll gain working with people on probation is an excellent foundation if you're interested in working as a probation services officer or training to be a qualified probation officer. Plus, you'll have access to a wide range of other roles in the Probation Service, such as working in courts or with victims of crime. We'll reward your commitment with secure and stable employment and benefits including a range of flexible working patterns, an attractive occupational pension (Local Government Pension Scheme), paid sick leave and 25 days paid holiday plus Bank Holidays. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Apply
Community Payback. Be part of it. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Community Payback (CP) isn't just an alternative to custody. It's a way of helping to create better outcomes for people on probation and improve communities. As a Community Payback supervisor, you'll be at its heart, leading teams of people doing a wide variety of unpaid community service work. You'll help them make the most of their time on Community Payback and to get their lives back on track - whether that's learning new skills to increase their chances of employment or thinking through ways to reduce their likelihood of reoffending. The role You'll supervise and motivate teams of people on probation as they work at sites in the community. Activities range from making public spaces safer to restoring community facilities such as sports halls and playgrounds. You can expect to drive a van or minibus to transport people and equipment, and to brief people on probation ahead of each task. You'll demonstrate good practice and ensure tasks are completed to a high standard. Often collaborating with partner organisations, you'll need to be aware of the visible, public nature of the role. You will also be responsible for health and safety and keeping accurate records. About you You'll be working with a diverse mix of individuals, so it's important that you're empathetic, a good communicator and happy to take the lead.? It's all about supporting offenders on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're there because you genuinely want to help people. Every day brings new challenges in this varied and meaningful role, so you'll be someone who relishes solving problems in the workplace. As Community Payback groups run seven days a week, this role requires weekend working that is often outdoors. A full manual driving licence is essential Training and benefits We'll bring out the best in you with comprehensive training. Before you start the job, you'll learn about everything from first-aid, health and safety, and risk awareness to how to deal with challenging behaviour. You'll also acquire a wide range of transferable skills, including coaching and mentoring. If you're looking for career progression, there are opportunities to move into Community Payback management and senior management roles. The first-hand experience you'll gain working with people on probation is an excellent foundation if you're interested in working as a probation services officer or training to be a qualified probation officer. Plus, you'll have access to a wide range of other roles in the Probation Service, such as working in courts or with victims of crime. We'll reward your commitment with secure and stable employment and benefits including a range of flexible working patterns, an attractive occupational pension (Local Government Pension Scheme), paid sick leave and 25 days paid holiday plus Bank Holidays. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Apply
Mar 10, 2026
Full time
Community Payback. Be part of it. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Community Payback (CP) isn't just an alternative to custody. It's a way of helping to create better outcomes for people on probation and improve communities. As a Community Payback supervisor, you'll be at its heart, leading teams of people doing a wide variety of unpaid community service work. You'll help them make the most of their time on Community Payback and to get their lives back on track - whether that's learning new skills to increase their chances of employment or thinking through ways to reduce their likelihood of reoffending. The role You'll supervise and motivate teams of people on probation as they work at sites in the community. Activities range from making public spaces safer to restoring community facilities such as sports halls and playgrounds. You can expect to drive a van or minibus to transport people and equipment, and to brief people on probation ahead of each task. You'll demonstrate good practice and ensure tasks are completed to a high standard. Often collaborating with partner organisations, you'll need to be aware of the visible, public nature of the role. You will also be responsible for health and safety and keeping accurate records. About you You'll be working with a diverse mix of individuals, so it's important that you're empathetic, a good communicator and happy to take the lead.? It's all about supporting offenders on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're there because you genuinely want to help people. Every day brings new challenges in this varied and meaningful role, so you'll be someone who relishes solving problems in the workplace. As Community Payback groups run seven days a week, this role requires weekend working that is often outdoors. A full manual driving licence is essential Training and benefits We'll bring out the best in you with comprehensive training. Before you start the job, you'll learn about everything from first-aid, health and safety, and risk awareness to how to deal with challenging behaviour. You'll also acquire a wide range of transferable skills, including coaching and mentoring. If you're looking for career progression, there are opportunities to move into Community Payback management and senior management roles. The first-hand experience you'll gain working with people on probation is an excellent foundation if you're interested in working as a probation services officer or training to be a qualified probation officer. Plus, you'll have access to a wide range of other roles in the Probation Service, such as working in courts or with victims of crime. We'll reward your commitment with secure and stable employment and benefits including a range of flexible working patterns, an attractive occupational pension (Local Government Pension Scheme), paid sick leave and 25 days paid holiday plus Bank Holidays. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Apply
. Compliance & Support Services Officer Salary: £32,000 PA Location: Bradley Stoke, Bristol Working Pattern: Hybrid (after 4-6 weeks) REED are representing our client in the search for a Compliance & Support Services Officer This is a fantastic opportunity to join a professional, supportive organisation in a key role responsible for ensuring compliance with all relevant regulations while delivering high-quality support services to fee earners and clients. If you thrive in a structured, compliance-led environment and enjoy supporting operational excellence, this role could be your perfect next step. Key Responsibilities Compliance Duties 1. Regulatory Compliance Monitoring Ensure the business complies with industry requirements including KYC, Client Onboarding, Company Secretarial, AML, and GDPR. Maintain awareness of regulatory changes and their impact. Support the preparation and submission of regulatory reports. 2. Policy Development & Review Assist in developing and updating internal policies and procedures. Monitor their effectiveness and implementation across departments. 3. Internal Audits Conduct or assist with internal audits. Identify areas of non-compliance and help create corrective action plans. 4. Training & Awareness Support the delivery of compliance-related training. Promote a strong culture of ethical and compliant working. 5. Record-Keeping & Reporting Maintain accurate compliance records, training logs, and audit documentation. Assist in preparing reports for management and regulators. 6. Risk Management Help identify, assess, and mitigate compliance risks. Support development of business risk management strategies. 7. Investigations Assist with investigations into compliance concerns or breaches. Document findings and support corrective actions. Support Services Responsibilities Assist with completing and submitting client requests and returns within deadlines. Ensure all tasks are completed professionally, accurately, and on time. Create job plans that promote efficient working. Collaborate with fee earners to streamline processes. Provide administrative support, including outgoing correspondence. Professionally handle overflow telephone calls. Assist with resource allocation to meet departmental targets. Support wider Support Services teams when required, including reception duties and client hospitality. Represent the business at events as needed. Carry out any additional duties as requested by senior leadership. About You We are seeking someone who: Is educated to A-Level standard (or equivalent). Has 2+ years' experience in compliance, regulatory affairs, or a similar role. Demonstrates strong understanding of industry regulations. Has excellent attention to detail and organisational skills. Communicates clearly and professionally, both verbally and in writing. Is confident using Microsoft Office (case management experience beneficial). Works well under pressure and within deadlines. Builds strong, supportive professional relationships. Is resilient, proactive, and detail-oriented. Benefits & Working Arrangements Hybrid working after 4-6 weeks Income protection & life assurance (post-probation) Green initiatives: Green car purchase scheme Cycle-to-work programme Salary-sacrifice pension option Annual leave: 28 days incl. bank holidays 33 days for qualified employees
Mar 07, 2026
Full time
. Compliance & Support Services Officer Salary: £32,000 PA Location: Bradley Stoke, Bristol Working Pattern: Hybrid (after 4-6 weeks) REED are representing our client in the search for a Compliance & Support Services Officer This is a fantastic opportunity to join a professional, supportive organisation in a key role responsible for ensuring compliance with all relevant regulations while delivering high-quality support services to fee earners and clients. If you thrive in a structured, compliance-led environment and enjoy supporting operational excellence, this role could be your perfect next step. Key Responsibilities Compliance Duties 1. Regulatory Compliance Monitoring Ensure the business complies with industry requirements including KYC, Client Onboarding, Company Secretarial, AML, and GDPR. Maintain awareness of regulatory changes and their impact. Support the preparation and submission of regulatory reports. 2. Policy Development & Review Assist in developing and updating internal policies and procedures. Monitor their effectiveness and implementation across departments. 3. Internal Audits Conduct or assist with internal audits. Identify areas of non-compliance and help create corrective action plans. 4. Training & Awareness Support the delivery of compliance-related training. Promote a strong culture of ethical and compliant working. 5. Record-Keeping & Reporting Maintain accurate compliance records, training logs, and audit documentation. Assist in preparing reports for management and regulators. 6. Risk Management Help identify, assess, and mitigate compliance risks. Support development of business risk management strategies. 7. Investigations Assist with investigations into compliance concerns or breaches. Document findings and support corrective actions. Support Services Responsibilities Assist with completing and submitting client requests and returns within deadlines. Ensure all tasks are completed professionally, accurately, and on time. Create job plans that promote efficient working. Collaborate with fee earners to streamline processes. Provide administrative support, including outgoing correspondence. Professionally handle overflow telephone calls. Assist with resource allocation to meet departmental targets. Support wider Support Services teams when required, including reception duties and client hospitality. Represent the business at events as needed. Carry out any additional duties as requested by senior leadership. About You We are seeking someone who: Is educated to A-Level standard (or equivalent). Has 2+ years' experience in compliance, regulatory affairs, or a similar role. Demonstrates strong understanding of industry regulations. Has excellent attention to detail and organisational skills. Communicates clearly and professionally, both verbally and in writing. Is confident using Microsoft Office (case management experience beneficial). Works well under pressure and within deadlines. Builds strong, supportive professional relationships. Is resilient, proactive, and detail-oriented. Benefits & Working Arrangements Hybrid working after 4-6 weeks Income protection & life assurance (post-probation) Green initiatives: Green car purchase scheme Cycle-to-work programme Salary-sacrifice pension option Annual leave: 28 days incl. bank holidays 33 days for qualified employees
Financial Planning Compliance Assistant Location: Holmes Chapel, Cheshire Hours: Monday to Friday Working Pattern: Office-based initially, hybrid after training/probation Salary: Up to 40,000 (DOE) A Fresh Career Move in Financial Services Compliance Are you ready to take the next step in your financial services career? Whether you're already working in Compliance or looking to move across from Paraplanning or Advice, this is a rare opportunity to join a respected, long-established Independent Financial Planning firm with an exceptional reputation for quality and client care. Based in Holmes Chapel, this growing business supports a specialist client base and has built its success on genuine expertise, integrity, and long-term relationships. Following an internal promotion and a planned retirement, they are now looking for a Compliance Assistant to work closely with their experienced Compliance Officer. If you're looking for a role where you can learn, develop, and make a real impact within a supportive, collaborative environment, this could be the perfect fit. What You'll Be Doing You'll play a key role in safeguarding the firm's high compliance standards, ensuring all advice and documentation meet FCA requirements and supporting the team in delivering outstanding client outcomes. Who We're Looking For This position is ideal for someone who has experience in Compliance within financial services -whether that's: Retail banking compliance Insurance compliance Wealth management or financial planning compliance Mortgages, protection, or financial advice oversight Paraplanning or advisory roles with strong regulatory exposure Qualifications: Ideally Level 3 Certificate in Financial Services (or working towards), but experience and attitude are just as important. What's in It for You? Salary up to 40,000 , depending on experience Hybrid working once training and probation are complete A genuinely supportive team and collaborative culture Long-term development and progression within Compliance The stability of joining a respected, established financial planning firm Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Mar 06, 2026
Full time
Financial Planning Compliance Assistant Location: Holmes Chapel, Cheshire Hours: Monday to Friday Working Pattern: Office-based initially, hybrid after training/probation Salary: Up to 40,000 (DOE) A Fresh Career Move in Financial Services Compliance Are you ready to take the next step in your financial services career? Whether you're already working in Compliance or looking to move across from Paraplanning or Advice, this is a rare opportunity to join a respected, long-established Independent Financial Planning firm with an exceptional reputation for quality and client care. Based in Holmes Chapel, this growing business supports a specialist client base and has built its success on genuine expertise, integrity, and long-term relationships. Following an internal promotion and a planned retirement, they are now looking for a Compliance Assistant to work closely with their experienced Compliance Officer. If you're looking for a role where you can learn, develop, and make a real impact within a supportive, collaborative environment, this could be the perfect fit. What You'll Be Doing You'll play a key role in safeguarding the firm's high compliance standards, ensuring all advice and documentation meet FCA requirements and supporting the team in delivering outstanding client outcomes. Who We're Looking For This position is ideal for someone who has experience in Compliance within financial services -whether that's: Retail banking compliance Insurance compliance Wealth management or financial planning compliance Mortgages, protection, or financial advice oversight Paraplanning or advisory roles with strong regulatory exposure Qualifications: Ideally Level 3 Certificate in Financial Services (or working towards), but experience and attitude are just as important. What's in It for You? Salary up to 40,000 , depending on experience Hybrid working once training and probation are complete A genuinely supportive team and collaborative culture Long-term development and progression within Compliance The stability of joining a respected, established financial planning firm Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 05, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Black Country Housing Group
Watford, Hertfordshire
Are you passionate about making a real difference in people's lives? Are you looking for a new role in a dynamic housing organisation, where you are empowered to shape your own patch and bring ideas to life. At Black Country Housing Group our values are not just a set of words but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities. If you share this ethos, you will thrive at BCHG. Learn more about who we are and what we do at Careers Black Country Housing Group We have a fantastic opportunity for a generic Housing Officer ( known internally as Customer Relations Manager/CRM ) to join us on a full time, permanent contract in return for a competitive salary of £38,364.73 per annum. Background to Post: We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that is able to hit the ground running, you will have a minimum of 2 years' experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why Join Us? At BCHG, we're more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with. 28 Days Annual leave per year (pro rata), plus bank holiday entitlements - so you can have a well-earned rest Hybrid Working Opportunities - helping you to work in the most effective way for you Staff recognition scheme - because hard work doesn't go unnoticed 100% Annual Attendance Reward - to reward you for being there for our customers Annual Pay Review - ensuring your pay reflects what's happening in the market Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters - because sometimes, we all need a helping hand Life assurance - In case the worst should happen A broad learning and development programme - to help you be the best that you can be Access to an attractive contributory pension scheme - giving you peace of mind about life after work. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we've significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words-they shape the way we operate and how our colleagues interact daily. We're dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! Closing Date: 7th November 2025 Interview dates - Week commencing 17th November 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via who will be happy to assist.
Oct 29, 2025
Full time
Are you passionate about making a real difference in people's lives? Are you looking for a new role in a dynamic housing organisation, where you are empowered to shape your own patch and bring ideas to life. At Black Country Housing Group our values are not just a set of words but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities. If you share this ethos, you will thrive at BCHG. Learn more about who we are and what we do at Careers Black Country Housing Group We have a fantastic opportunity for a generic Housing Officer ( known internally as Customer Relations Manager/CRM ) to join us on a full time, permanent contract in return for a competitive salary of £38,364.73 per annum. Background to Post: We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that is able to hit the ground running, you will have a minimum of 2 years' experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why Join Us? At BCHG, we're more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with. 28 Days Annual leave per year (pro rata), plus bank holiday entitlements - so you can have a well-earned rest Hybrid Working Opportunities - helping you to work in the most effective way for you Staff recognition scheme - because hard work doesn't go unnoticed 100% Annual Attendance Reward - to reward you for being there for our customers Annual Pay Review - ensuring your pay reflects what's happening in the market Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters - because sometimes, we all need a helping hand Life assurance - In case the worst should happen A broad learning and development programme - to help you be the best that you can be Access to an attractive contributory pension scheme - giving you peace of mind about life after work. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we've significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words-they shape the way we operate and how our colleagues interact daily. We're dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! Closing Date: 7th November 2025 Interview dates - Week commencing 17th November 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via who will be happy to assist.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you . HM Prison officer opportunities HMP Woodhill £37,246 - £41,503 Prison officers protect the public and help to make a positive impact on people s lives. If you have the integrity, skills and strength of character we re looking for, this fast-paced role could be the start of a successful career. No two days or situations are ever the same. And, as you gain experience, you ll find a range of opportunities to grow and develop into. Someone like you There s no such thing as a typical prison officer. Our people come from different walks of life, just like the offenders they work with. Whether you re a parent, a teacher, have worked in retail or the armed forces, you ll have developed the empathy, self-confidence and great communication skills we expect. No matter the challenge, you ll take the time to build constructive, positive and professional relationships with offenders who could be at the lowest point in their lives. Teamwork plays a vital role in this environment, so you ll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison, offenders and everyone who works here safe. You will be required to work various shifts and weekends. An extraordinary job In this unique career, you ll have the opportunity to carry out many different roles in any one day. One minute you re a peacekeeper, the next you re a counsellor or a teacher. You ll work directly with prisoners in a unique environment, helping to protect the public and make a positive impact. What you can expect from us You ll be given great training and opportunities for progression and development - including the chance to specialise in different areas. There s a good salary to look forward to, as well as 25 days holiday allowance each year, childcare vouchers, season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme. The rewards aren t all you ll gain from a role in the prison service. There s the sense of achievement you feel when you ve helped an offender to get their life back on track - the kind of experience you simply won t find anywhere else. How to apply If the qualities in this role sound like you, apply now.
Oct 08, 2025
Full time
His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you . HM Prison officer opportunities HMP Woodhill £37,246 - £41,503 Prison officers protect the public and help to make a positive impact on people s lives. If you have the integrity, skills and strength of character we re looking for, this fast-paced role could be the start of a successful career. No two days or situations are ever the same. And, as you gain experience, you ll find a range of opportunities to grow and develop into. Someone like you There s no such thing as a typical prison officer. Our people come from different walks of life, just like the offenders they work with. Whether you re a parent, a teacher, have worked in retail or the armed forces, you ll have developed the empathy, self-confidence and great communication skills we expect. No matter the challenge, you ll take the time to build constructive, positive and professional relationships with offenders who could be at the lowest point in their lives. Teamwork plays a vital role in this environment, so you ll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison, offenders and everyone who works here safe. You will be required to work various shifts and weekends. An extraordinary job In this unique career, you ll have the opportunity to carry out many different roles in any one day. One minute you re a peacekeeper, the next you re a counsellor or a teacher. You ll work directly with prisoners in a unique environment, helping to protect the public and make a positive impact. What you can expect from us You ll be given great training and opportunities for progression and development - including the chance to specialise in different areas. There s a good salary to look forward to, as well as 25 days holiday allowance each year, childcare vouchers, season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme. The rewards aren t all you ll gain from a role in the prison service. There s the sense of achievement you feel when you ve helped an offender to get their life back on track - the kind of experience you simply won t find anywhere else. How to apply If the qualities in this role sound like you, apply now.
