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Michael Page Finance
Interim Finance Manager
Michael Page Finance Aylesbury, Buckinghamshire
We are seeking an experienced Interim Finance Manager to oversee and manage financial operations within the retail sector. This temporary role, based in Aylesbury, requires strong accounting expertise and leadership skills. Client Details This opportunity is with a medium-sized company operating in the retail industry. Known for its focus on high-quality service and efficiency, the organisation values precision and expertise in its accounting and finance functions. Description Oversee the preparation of accurate financial statements and reports. Manage budgeting and forecasting processes to support business goals. Ensure compliance with financial regulations and company policies. Lead and support the accounting team in daily operations. Provide financial analysis to assist decision-making processes. Monitor cash flow and manage financial risks effectively. Coordinate audits and liaise with external auditors as required. Implement process improvements to enhance financial efficiency. Profile A successful Interim Finance Manager should have: A recognised qualification in accounting or finance (ACA, ACCA or CIMA). Proven experience within the retail industry. Strong leadership and team management skills. Excellent knowledge of financial regulations and standards. Proficiency in financial systems and software. Ability to provide insightful financial analysis. Attention to detail and strong problem-solving abilities. Experience with Audit control, month end closing and rebate accrual. Job Offer A successful Interim Finance Manager will receive: A competitive daily rate of GBP 300 to GBP 350. The chance to work in a respected medium-sized retail organisation. Temporary role offering valuable experience in Aylesbury. Opportunities to make impactful contributions to the finance team. If you are ready to take on this exciting opportunity as an Interim Finance Manager in the retail industry, apply today to join the team in Aylesbury.
Mar 14, 2026
Seasonal
We are seeking an experienced Interim Finance Manager to oversee and manage financial operations within the retail sector. This temporary role, based in Aylesbury, requires strong accounting expertise and leadership skills. Client Details This opportunity is with a medium-sized company operating in the retail industry. Known for its focus on high-quality service and efficiency, the organisation values precision and expertise in its accounting and finance functions. Description Oversee the preparation of accurate financial statements and reports. Manage budgeting and forecasting processes to support business goals. Ensure compliance with financial regulations and company policies. Lead and support the accounting team in daily operations. Provide financial analysis to assist decision-making processes. Monitor cash flow and manage financial risks effectively. Coordinate audits and liaise with external auditors as required. Implement process improvements to enhance financial efficiency. Profile A successful Interim Finance Manager should have: A recognised qualification in accounting or finance (ACA, ACCA or CIMA). Proven experience within the retail industry. Strong leadership and team management skills. Excellent knowledge of financial regulations and standards. Proficiency in financial systems and software. Ability to provide insightful financial analysis. Attention to detail and strong problem-solving abilities. Experience with Audit control, month end closing and rebate accrual. Job Offer A successful Interim Finance Manager will receive: A competitive daily rate of GBP 300 to GBP 350. The chance to work in a respected medium-sized retail organisation. Temporary role offering valuable experience in Aylesbury. Opportunities to make impactful contributions to the finance team. If you are ready to take on this exciting opportunity as an Interim Finance Manager in the retail industry, apply today to join the team in Aylesbury.
Axon Moore Group Ltd
Group Finance Director
Axon Moore Group Ltd Manchester, Lancashire
Group Finance Director £120,000 - £160,000 + Equity Lancashire PE-Backed, Acquisitive & Exit-Focused Axon Moore is partnering with a high-quality, rapidly growing Lancashire-based business to appoint a Group Finance Director. This is a pivotal board-level hire for a successful, acquisitive organisation backed by Private Equity. The business has scaled impressively through both organic growth and M&A and is now gearing up for a future exit. With a strong and ambitious senior leadership team already in place, they require a commercially astute, investor-ready Group Finance Director to lead the next phase and ultimately deliver a successful transaction. Reporting to shareholders, you will take full responsibility for the group finance function, lead a sizeable team, and act as the financial and strategic lead throughout the exit journey.Essential Candidate Criteria: Proven experience working within a Private Equity-backed environment Demonstrable background in an acquisitive, multi-entity business Prior involvement in a successful exit process, ideally having led the transaction as FD Strong shareholder presence with the ability to operate confidently in front of investors and advisors Track record of leading and developing high-calibre management teams - able to manage and inspire ambitious "talent" Commercially sharp, strategically minded, but hands-on when required The Opportunity: £120,000 - £160,000 base salary Meaningful equity package aligned to exit High-growth, high-quality business with clear strategic direction Genuine opportunity to lead a value creation journey and deliver a transaction This is a rare opportunity to join a best-in-class Lancashire business at a defining moment in its growth story. The successful candidate will not only lead finance but will play a central role in delivering shareholder value and shaping the next chapter of the organisation. For a confidential discussion, please contact Dan Calland at Axon Moore or submit an application.
Mar 14, 2026
Full time
Group Finance Director £120,000 - £160,000 + Equity Lancashire PE-Backed, Acquisitive & Exit-Focused Axon Moore is partnering with a high-quality, rapidly growing Lancashire-based business to appoint a Group Finance Director. This is a pivotal board-level hire for a successful, acquisitive organisation backed by Private Equity. The business has scaled impressively through both organic growth and M&A and is now gearing up for a future exit. With a strong and ambitious senior leadership team already in place, they require a commercially astute, investor-ready Group Finance Director to lead the next phase and ultimately deliver a successful transaction. Reporting to shareholders, you will take full responsibility for the group finance function, lead a sizeable team, and act as the financial and strategic lead throughout the exit journey.Essential Candidate Criteria: Proven experience working within a Private Equity-backed environment Demonstrable background in an acquisitive, multi-entity business Prior involvement in a successful exit process, ideally having led the transaction as FD Strong shareholder presence with the ability to operate confidently in front of investors and advisors Track record of leading and developing high-calibre management teams - able to manage and inspire ambitious "talent" Commercially sharp, strategically minded, but hands-on when required The Opportunity: £120,000 - £160,000 base salary Meaningful equity package aligned to exit High-growth, high-quality business with clear strategic direction Genuine opportunity to lead a value creation journey and deliver a transaction This is a rare opportunity to join a best-in-class Lancashire business at a defining moment in its growth story. The successful candidate will not only lead finance but will play a central role in delivering shareholder value and shaping the next chapter of the organisation. For a confidential discussion, please contact Dan Calland at Axon Moore or submit an application.
Zachary Daniels Recruitment
Retail Trainer & Ambassador
Zachary Daniels Recruitment
Retail Trainer & Ambassador Natural Beauty & Wellness London 25,000k - 30,000k + Bonus & Benefits A fast growing natural beauty and wellness retailer is continuing to strengthen its presence across the UK, and Zachary Daniels are delighted to be supporting them in the search for a talented Retail Trainer & Ambassador. This is an exciting opportunity for someone who is passionate about people, product education, and delivering outstanding in store experiences. We're seeking a Retail Trainer & Ambassador who truly lives and breathes team development, thrives on the shop floor, and brings a creative, customer focused approach to everything they do. If you're inspired by natural beauty, community engagement, and empowering others through practical learning, this could be the perfect next step. In this Retail Trainer & Ambassador position, you'll be the driving force behind impactful, hands on training. You'll coach, motivate, guide, and inspire while leading by example at every stage. From practical on the floor coaching to hosting customer masterclasses, you'll play a key part in shaping the in store learning culture and elevating the customer experience. What You'll Be Doing Delivering practical, in-store coaching that helps our teams grow fast and confidently. Supporting new starters from day one and shaping their first 90 days for success. Spending most of your time on the shop floor, observing, supporting, and coaching in real time. Hosting workshops, customer masterclasses, and community events that bring our philosophy to life. Creating fun, educational content with the team for social media; think demos, BTS moments, ingredient stories, and more. Collaborating with Store Leadership and HQ teams to keep training aligned and impactful. Tracking performance, identifying skill gaps, and turning insight into action. What You Bring A strong background in skincare or beauty retail. Hands on leadership, someone who loves being in the action, not behind a desk. A natural coach with excellent communication skills and the confidence to motivate others. Creativity, adaptability, and a warm presence customers instantly connect with. Happy to appear on camera and represent the brand with authenticity. French speaking is a bonus, but not essential. Why You'll Love This Role As a Retail Trainer & Ambassador, you'll shape a growing brand's culture from the ground up. You'll turn training into memorable experiences, build a strong community around natural self care, and help people discover what truly works for them. It's meaningful, energetic, people first work, with room to grow as we grow. If you're ready to be a visible, inspiring Retail Trainer & Ambassador who makes a real impact every day, we'd love to meet you. BH35001
Mar 14, 2026
Full time
Retail Trainer & Ambassador Natural Beauty & Wellness London 25,000k - 30,000k + Bonus & Benefits A fast growing natural beauty and wellness retailer is continuing to strengthen its presence across the UK, and Zachary Daniels are delighted to be supporting them in the search for a talented Retail Trainer & Ambassador. This is an exciting opportunity for someone who is passionate about people, product education, and delivering outstanding in store experiences. We're seeking a Retail Trainer & Ambassador who truly lives and breathes team development, thrives on the shop floor, and brings a creative, customer focused approach to everything they do. If you're inspired by natural beauty, community engagement, and empowering others through practical learning, this could be the perfect next step. In this Retail Trainer & Ambassador position, you'll be the driving force behind impactful, hands on training. You'll coach, motivate, guide, and inspire while leading by example at every stage. From practical on the floor coaching to hosting customer masterclasses, you'll play a key part in shaping the in store learning culture and elevating the customer experience. What You'll Be Doing Delivering practical, in-store coaching that helps our teams grow fast and confidently. Supporting new starters from day one and shaping their first 90 days for success. Spending most of your time on the shop floor, observing, supporting, and coaching in real time. Hosting workshops, customer masterclasses, and community events that bring our philosophy to life. Creating fun, educational content with the team for social media; think demos, BTS moments, ingredient stories, and more. Collaborating with Store Leadership and HQ teams to keep training aligned and impactful. Tracking performance, identifying skill gaps, and turning insight into action. What You Bring A strong background in skincare or beauty retail. Hands on leadership, someone who loves being in the action, not behind a desk. A natural coach with excellent communication skills and the confidence to motivate others. Creativity, adaptability, and a warm presence customers instantly connect with. Happy to appear on camera and represent the brand with authenticity. French speaking is a bonus, but not essential. Why You'll Love This Role As a Retail Trainer & Ambassador, you'll shape a growing brand's culture from the ground up. You'll turn training into memorable experiences, build a strong community around natural self care, and help people discover what truly works for them. It's meaningful, energetic, people first work, with room to grow as we grow. If you're ready to be a visible, inspiring Retail Trainer & Ambassador who makes a real impact every day, we'd love to meet you. BH35001
SKY
Lead Customer Experience Designer - Digital
SKY Brent, London
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
MURCHINGTON CONSULTING LTD
Exec Search Consultant
MURCHINGTON CONSULTING LTD City, Birmingham
MC is working exclusively with a growing exec search business looking to expand considerably over the next 2-3 yrs. Our client has world-class leadership at the helm and a great reputation for delivering on touch assignments at senior level for public sector organisations, government bodies and the charitable sector. As part of their growth plan they will be looking for consultants and researchers at all levels to help enhance their market position and brand. Either you will already be working in search or you could be looking for a step up from that contingent role you are in right now; Superbly positioned brand Live work to get involved with Excellent network to plug into Talented team in place from which to learn Amazing city centre offices Hybrid or fully remote working available Great package available Career plan in place alongside market-leading training Interested in finding out more? Apply now in absolute confidence
Mar 14, 2026
Full time
MC is working exclusively with a growing exec search business looking to expand considerably over the next 2-3 yrs. Our client has world-class leadership at the helm and a great reputation for delivering on touch assignments at senior level for public sector organisations, government bodies and the charitable sector. As part of their growth plan they will be looking for consultants and researchers at all levels to help enhance their market position and brand. Either you will already be working in search or you could be looking for a step up from that contingent role you are in right now; Superbly positioned brand Live work to get involved with Excellent network to plug into Talented team in place from which to learn Amazing city centre offices Hybrid or fully remote working available Great package available Career plan in place alongside market-leading training Interested in finding out more? Apply now in absolute confidence
SKY
Digital CX Service Design Lead
SKY Uxbridge, Middlesex
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Head of Service Design - Digital CX
SKY St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
TRADEWIND RECRUITMENT
School Receptionist
TRADEWIND RECRUITMENT St. Albans, Hertfordshire
Receptionist - 100 per day - Full-time - Immediate Start Alternative Provision School (St Albans, Hertfordshire) Location: St Albans, Hertfordshire (occasional travel to nearby sites) Pay: 95 - 110 per day Contract: Temporary to Permanent Start Date: Immediate Start Our client school is a small Alternative Provision based in St Albans, Hertfordshire , offering a supportive and nurturing environment for pupils who have been excluded from mainstream education. The school is currently seeking a friendly, organised, and proactive Receptionist to join the team and support the day-to-day running of the school office. Please only apply if you have previous School Administration experience. Key Responsibilities Acting as the first point of contact for visitors, parents, and staff Managing the school reception area and handling incoming calls and emails Supporting student data, admissions, and attendance processes (Arbor preferred) Providing general administrative support to the school leadership team Assisting with student inductions and onboarding Taking minutes during meetings when required Supporting office operations and ensuring administrative tasks run smoothly Occasional travel to the academy's other local sites if needed What We're Looking For Previous school administration or reception experience Confident and professional communication skills Strong organisational abilities and attention to detail Ability to work efficiently in a busy school environment Experience using Arbor (desirable but not essential) A driver with access to a vehicle is helpful but not essential Training & Development Our client school in St Albans, Hertfordshire provides a range of professional development opportunities, including: First Aid Training Census Training Prevent Duty Cyber Security Keeping Children Safe in Education (KCSIE) Candidates who already hold training or experience in these areas will have an advantage. This is a fantastic opportunity to join a welcoming and supportive Alternative Provision in St Albans , where you will play an important role in supporting both students and staff. Apply Now If you are an experienced School Receptionist or Administrator looking for a rewarding opportunity with the potential to become permanent, we would love to hear from you. How to Apply - Receptionist - St Albans, Hertfordshire For more information about the school and this Receptionist role, please contact Carlo at Tradewind on (phone number removed) for a confidential discussion. Alternatively, email your CV to (url removed) and we will call you to discuss the role.
Mar 14, 2026
Full time
Receptionist - 100 per day - Full-time - Immediate Start Alternative Provision School (St Albans, Hertfordshire) Location: St Albans, Hertfordshire (occasional travel to nearby sites) Pay: 95 - 110 per day Contract: Temporary to Permanent Start Date: Immediate Start Our client school is a small Alternative Provision based in St Albans, Hertfordshire , offering a supportive and nurturing environment for pupils who have been excluded from mainstream education. The school is currently seeking a friendly, organised, and proactive Receptionist to join the team and support the day-to-day running of the school office. Please only apply if you have previous School Administration experience. Key Responsibilities Acting as the first point of contact for visitors, parents, and staff Managing the school reception area and handling incoming calls and emails Supporting student data, admissions, and attendance processes (Arbor preferred) Providing general administrative support to the school leadership team Assisting with student inductions and onboarding Taking minutes during meetings when required Supporting office operations and ensuring administrative tasks run smoothly Occasional travel to the academy's other local sites if needed What We're Looking For Previous school administration or reception experience Confident and professional communication skills Strong organisational abilities and attention to detail Ability to work efficiently in a busy school environment Experience using Arbor (desirable but not essential) A driver with access to a vehicle is helpful but not essential Training & Development Our client school in St Albans, Hertfordshire provides a range of professional development opportunities, including: First Aid Training Census Training Prevent Duty Cyber Security Keeping Children Safe in Education (KCSIE) Candidates who already hold training or experience in these areas will have an advantage. This is a fantastic opportunity to join a welcoming and supportive Alternative Provision in St Albans , where you will play an important role in supporting both students and staff. Apply Now If you are an experienced School Receptionist or Administrator looking for a rewarding opportunity with the potential to become permanent, we would love to hear from you. How to Apply - Receptionist - St Albans, Hertfordshire For more information about the school and this Receptionist role, please contact Carlo at Tradewind on (phone number removed) for a confidential discussion. Alternatively, email your CV to (url removed) and we will call you to discuss the role.
SKY
Service Design & CX Strategy Lead
SKY Romford, Essex
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
ECM Selection (Holdings) Limited
Electronics Engineering Consultant
ECM Selection (Holdings) Limited Cambridge, Cambridgeshire
Providing electronics consultancy expertise for the healthcare product sector South Cambs; to c£80,000 DoE + Benefits Based in spacious offices and workshops just south of Cambridge, this established engineering company works with clients to innovate and develop leading medical and healthcare products from diagnostic instruments and drug delivery products to digital health platforms and cell therapy systems. They are currently looking to hire an Electronics Engineering Consultant to join their hardware team. This is a senior role within the group and will involve taking project leadership when discussing with new clients, supporting and mentoring others within the team, as well as a hands-on approach to engineering and developing solutions. Requirements: Degree in electronics or computer science AND demonstrable industry experience as a technical contributor for a wide range of relevant electronics projects. Experience with systems architecting of complex electro-mechanical or electro-optical based technology. Demonstrable expertise with firmware, FPGAs and CAD simulations (including hardware testing / verification). Ideally this expertise is for projects related to lab instruments or prototypes. Exposure to relevant manufacture processes would be desirable. Experience working within a technical consultancy setting and familiarity with medical development standards (ISO13485, ISO14971). This is both a technical and commercial role, and as well as excellent technical know-how, the role would need top communication skills including relationship management, business development and stakeholder empathy. The role would mostly be sited at their offices with hybrid working options (1-2 days per week at home) possible when projects allow. There is likely to be some UK and international travel to meet clients and manufacturing partners. Applicants will need full, unrestricted rights to work in the UK. On offer is an excellent, competitive salary and wide range of benefits. The company looks to support careers and provides an engaging platform where you can thrive, whilst working with likeminded colleagues. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call (phone number removed) or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27563 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Mar 14, 2026
Full time
Providing electronics consultancy expertise for the healthcare product sector South Cambs; to c£80,000 DoE + Benefits Based in spacious offices and workshops just south of Cambridge, this established engineering company works with clients to innovate and develop leading medical and healthcare products from diagnostic instruments and drug delivery products to digital health platforms and cell therapy systems. They are currently looking to hire an Electronics Engineering Consultant to join their hardware team. This is a senior role within the group and will involve taking project leadership when discussing with new clients, supporting and mentoring others within the team, as well as a hands-on approach to engineering and developing solutions. Requirements: Degree in electronics or computer science AND demonstrable industry experience as a technical contributor for a wide range of relevant electronics projects. Experience with systems architecting of complex electro-mechanical or electro-optical based technology. Demonstrable expertise with firmware, FPGAs and CAD simulations (including hardware testing / verification). Ideally this expertise is for projects related to lab instruments or prototypes. Exposure to relevant manufacture processes would be desirable. Experience working within a technical consultancy setting and familiarity with medical development standards (ISO13485, ISO14971). This is both a technical and commercial role, and as well as excellent technical know-how, the role would need top communication skills including relationship management, business development and stakeholder empathy. The role would mostly be sited at their offices with hybrid working options (1-2 days per week at home) possible when projects allow. There is likely to be some UK and international travel to meet clients and manufacturing partners. Applicants will need full, unrestricted rights to work in the UK. On offer is an excellent, competitive salary and wide range of benefits. The company looks to support careers and provides an engaging platform where you can thrive, whilst working with likeminded colleagues. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call (phone number removed) or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27563 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Zachary Daniels Recruitment
Assistant Manager
Zachary Daniels Recruitment
Join a Market-Leading Retailer - Assistant Manager Rochester Up to 30,000 Job Title: Assistant Manager Location: Rochester Salary: Up to 30,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 30,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Rochester success story. BH35245
Mar 14, 2026
Full time
Join a Market-Leading Retailer - Assistant Manager Rochester Up to 30,000 Job Title: Assistant Manager Location: Rochester Salary: Up to 30,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 30,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Rochester success story. BH35245
SKY
Digital CX Lead Service Designer
SKY Uxbridge, Middlesex
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
LJ Recruitment
Transport Planner Team Leader
LJ Recruitment Colchester, Essex
Transport Planner Team Leader Full-Time Monday-Friday 50 Hours per Week Salary: 44,000 - 46,000 The Role We are seeking an experienced and motivated Transport Planner Team Leader to oversee a busy planning function within a fast-paced logistics environment. This role is responsible for ensuring all transport orders are fulfilled efficiently, on time, and in full, while maximising fleet utilisation and maintaining exceptional customer service standards. You will lead a team of planners, work closely with operational and commercial stakeholders, and drive continuous improvement across transport operations. Key Responsibilities Fleet & Route Optimisation Lead the planning team to fully optimise fleet utilisation across allocated fleets. Maximise productivity and minimise empty mileage. Identify and secure backloading opportunities. Monitor driver and vehicle progress throughout the day and make re-routing decisions as required. Plan and supervise specialist projects, night work, contract works, weekend, overtime and ad hoc resource requirements. Manage sub-contractor usage in line with departmental KPIs. Work closely with workshop teams to ensure fleet legal compliance and scheduled maintenance is planned and completed. Team Leadership & Development Motivate, support and develop planners to achieve departmental KPIs. Promote a positive, accountable and high-performance culture. Deliver toolbox talks and operational briefings. Ensure efficient holiday planning and adequate team cover. Lead by example with professionalism, energy and commitment. Customer & Stakeholder Engagement Work closely with Sales teams to ensure customer requirements are delivered on time and in full. Build strong relationships with customers, subcontractors and internal departments. Communicate routing decisions clearly to drivers, ensuring accurate delivery details at all times. Liaise with Accounts to resolve ticket queries and challenge rate discrepancies promptly and accurately. Compliance & Administration Ensure accurate departmental documentation and record keeping. Assess operational risks and implement contingency plans to maintain service continuity. Act in accordance with Health, Safety and Environmental policies and procedures. Drive continuous improvement by challenging existing practices and identifying value-adding solutions. About You We are looking for someone who demonstrates: Strong organisational skills with the ability to prioritise a varied workload. Commercial awareness, analytical thinking and high numeracy and IT capability. Confidence, resilience and accountability. Flexibility and adaptability in a fast-paced environment. The ability to work independently using initiative as well as collaboratively within a team. High attention to detail and accuracy. Empathy, professionalism and strong communication skills at all levels. Openness to feedback and a commitment to continuous development. What We Offer 44,000 - 46,000 annual salary (dependent on experience) Monday-Friday working pattern (50 hours per week) A leadership role within a dynamic transport operation A culture focused on performance, teamwork and continuous improvement If you are an experienced transport planner ready to step into a leadership role and make a measurable impact, we would welcome your application.
Mar 14, 2026
Full time
Transport Planner Team Leader Full-Time Monday-Friday 50 Hours per Week Salary: 44,000 - 46,000 The Role We are seeking an experienced and motivated Transport Planner Team Leader to oversee a busy planning function within a fast-paced logistics environment. This role is responsible for ensuring all transport orders are fulfilled efficiently, on time, and in full, while maximising fleet utilisation and maintaining exceptional customer service standards. You will lead a team of planners, work closely with operational and commercial stakeholders, and drive continuous improvement across transport operations. Key Responsibilities Fleet & Route Optimisation Lead the planning team to fully optimise fleet utilisation across allocated fleets. Maximise productivity and minimise empty mileage. Identify and secure backloading opportunities. Monitor driver and vehicle progress throughout the day and make re-routing decisions as required. Plan and supervise specialist projects, night work, contract works, weekend, overtime and ad hoc resource requirements. Manage sub-contractor usage in line with departmental KPIs. Work closely with workshop teams to ensure fleet legal compliance and scheduled maintenance is planned and completed. Team Leadership & Development Motivate, support and develop planners to achieve departmental KPIs. Promote a positive, accountable and high-performance culture. Deliver toolbox talks and operational briefings. Ensure efficient holiday planning and adequate team cover. Lead by example with professionalism, energy and commitment. Customer & Stakeholder Engagement Work closely with Sales teams to ensure customer requirements are delivered on time and in full. Build strong relationships with customers, subcontractors and internal departments. Communicate routing decisions clearly to drivers, ensuring accurate delivery details at all times. Liaise with Accounts to resolve ticket queries and challenge rate discrepancies promptly and accurately. Compliance & Administration Ensure accurate departmental documentation and record keeping. Assess operational risks and implement contingency plans to maintain service continuity. Act in accordance with Health, Safety and Environmental policies and procedures. Drive continuous improvement by challenging existing practices and identifying value-adding solutions. About You We are looking for someone who demonstrates: Strong organisational skills with the ability to prioritise a varied workload. Commercial awareness, analytical thinking and high numeracy and IT capability. Confidence, resilience and accountability. Flexibility and adaptability in a fast-paced environment. The ability to work independently using initiative as well as collaboratively within a team. High attention to detail and accuracy. Empathy, professionalism and strong communication skills at all levels. Openness to feedback and a commitment to continuous development. What We Offer 44,000 - 46,000 annual salary (dependent on experience) Monday-Friday working pattern (50 hours per week) A leadership role within a dynamic transport operation A culture focused on performance, teamwork and continuous improvement If you are an experienced transport planner ready to step into a leadership role and make a measurable impact, we would welcome your application.
Lucy Walker Recruitment
Business Support Executive
Lucy Walker Recruitment City, Leeds
Our client is an expert in their sector, dedicated to helping organisations succeed through technology. Working with clients both in the UK and Internationally, they drive growth, efficiency, and reliability through their expertise and solutions. They are a small office-based team who take pride in their transparent, approachable service, building lasting partnerships with their clients based on trust. This is an exciting time to join a supportive, fast-paced SME where you can have a real impact. The Role: We are working exclusively for our client to recruit a proactive and detail-driven Business Support Executive. This is a rare opportunity to become a central part of a growing business, working closely with leadership and getting exposure to all areas of the organisation. This role is perfect for someone early in their career who thrives on variety, is eager to learn, and wants to build a career in operations, business support, or business development. You will be relied upon to keep things running smoothly, connecting the dots between departments, people, and processes. Responsibilities: While the role is varied, the core focus is on providing essential administrative and operational support. Your day-to-day will involve: Procurement & Order Management: This is a key part of the role. You will be responsible for the full cycle of ordering client equipment. This includes: Raising quotes and ensuring they are accurate, date-specific, and reflect the correct margins. Liaising with suppliers to check stock levels, negotiate prices, and confirm delivery timelines. Processing orders and diligently tracking their status from placement to delivery. Keeping accurate records of prices, quantities, and quotes to ensure everything is correct for the client and the business. Systems & Data Entry: You will be the go-to person for maintaining accurate information across key platforms. This includes data entry for finance tasks (eg Xero, Dext), such as invoice processing and reconciliation, following established processes. Client & Supplier Communications: You will be a friendly and professional point of contact for triaging external enquiries via email and phone. You'll also manage general communications around service delivery, ensuring smooth handovers between teams. General Business & Admin Support: Assisting the Managing Director and Marketing Manager with scheduling, task follow-ups, and general coordination. Coordinating office activities, post, couriers, and stationery. Supporting the Marketing Manager with preparing mailing lists, coordinating with suppliers, and light research for direct mail campaigns. Aspirational Growth: As you settle into the role, there is scope to get involved in business development activities, supporting client and prospect engagement, proposal administration, and CRM tasks. The Person: You will be bright, tech-savvy, and commercially aware. You will be comfortable interacting with clients in a professional, commercial way. Experience: You will have 1-2 years of experience in an office-based administrative, operational, or support role. Your background could be in any sector (e.g. construction, retail, professional services), but you must be adaptable and ready to learn. Communication: You have excellent written and verbal communication skills and can engage with people at all levels to find out the information you need. Organisation: You are naturally organised with a strong attention to detail. You're comfortable juggling multiple tasks with shifting priorities. Tech Savvy: You are confident with Microsoft 365 (especially Excel, Outlook, and Word). Experience with Xero or Dext is a bonus, but a willingness to learn new systems is essential. Apply Now! If the above sounds of interest and you want to learn more, please apply asap and we can talk through the detail to see if this is the right next step for your career.
Mar 14, 2026
Full time
Our client is an expert in their sector, dedicated to helping organisations succeed through technology. Working with clients both in the UK and Internationally, they drive growth, efficiency, and reliability through their expertise and solutions. They are a small office-based team who take pride in their transparent, approachable service, building lasting partnerships with their clients based on trust. This is an exciting time to join a supportive, fast-paced SME where you can have a real impact. The Role: We are working exclusively for our client to recruit a proactive and detail-driven Business Support Executive. This is a rare opportunity to become a central part of a growing business, working closely with leadership and getting exposure to all areas of the organisation. This role is perfect for someone early in their career who thrives on variety, is eager to learn, and wants to build a career in operations, business support, or business development. You will be relied upon to keep things running smoothly, connecting the dots between departments, people, and processes. Responsibilities: While the role is varied, the core focus is on providing essential administrative and operational support. Your day-to-day will involve: Procurement & Order Management: This is a key part of the role. You will be responsible for the full cycle of ordering client equipment. This includes: Raising quotes and ensuring they are accurate, date-specific, and reflect the correct margins. Liaising with suppliers to check stock levels, negotiate prices, and confirm delivery timelines. Processing orders and diligently tracking their status from placement to delivery. Keeping accurate records of prices, quantities, and quotes to ensure everything is correct for the client and the business. Systems & Data Entry: You will be the go-to person for maintaining accurate information across key platforms. This includes data entry for finance tasks (eg Xero, Dext), such as invoice processing and reconciliation, following established processes. Client & Supplier Communications: You will be a friendly and professional point of contact for triaging external enquiries via email and phone. You'll also manage general communications around service delivery, ensuring smooth handovers between teams. General Business & Admin Support: Assisting the Managing Director and Marketing Manager with scheduling, task follow-ups, and general coordination. Coordinating office activities, post, couriers, and stationery. Supporting the Marketing Manager with preparing mailing lists, coordinating with suppliers, and light research for direct mail campaigns. Aspirational Growth: As you settle into the role, there is scope to get involved in business development activities, supporting client and prospect engagement, proposal administration, and CRM tasks. The Person: You will be bright, tech-savvy, and commercially aware. You will be comfortable interacting with clients in a professional, commercial way. Experience: You will have 1-2 years of experience in an office-based administrative, operational, or support role. Your background could be in any sector (e.g. construction, retail, professional services), but you must be adaptable and ready to learn. Communication: You have excellent written and verbal communication skills and can engage with people at all levels to find out the information you need. Organisation: You are naturally organised with a strong attention to detail. You're comfortable juggling multiple tasks with shifting priorities. Tech Savvy: You are confident with Microsoft 365 (especially Excel, Outlook, and Word). Experience with Xero or Dext is a bonus, but a willingness to learn new systems is essential. Apply Now! If the above sounds of interest and you want to learn more, please apply asap and we can talk through the detail to see if this is the right next step for your career.
GS2 Partnership
Health And Safety Advisor
GS2 Partnership Bristol, Gloucestershire
Health & Safety Advisor Location: Bristol (Field-based travel required) Salary: £42,000 £47,000 + Comprehensive Benefits Package Contract: Permanent, Full-Time Are you looking for a role where safety culture is a genuine priority? We are seeking a dedicated Health & Safety Advisor to join a growing Public Sector organisation. Based in Bristol, this is a pivotal role for a professional who prefers a visible, proactive approach over a desk-based one. In this position, you will move beyond simple auditing to become a true partner to our teams. You will provide practical guidance across offices, community sites, and major development projects, ensuring safety is integrated into everything we do. Key Responsibilities Culture Development: Foster a proactive safety mindset through consistent coaching and visible leadership support across all departments. On-Site Advisory: Conduct regular site visits and inspections, translating complex regulations and CDM requirements into clear, practical advice for operational teams. Incident Management: Lead thorough investigations and root-cause analyses, ensuring that effective corrective actions are established and maintained. Risk Mitigation: Act as a subject matter expert on hazard identification and the implementation of robust control measures. The Ideal Candidate We are looking for a collaborative professional who can build strong working relationships at all levels. Qualifications: You must hold a NEBOSH General Certificate. Experience: A proven track record of influencing positive change and coaching staff in a complex environment. Skills: Strong analytical skills and a solution-focused approach to problem-solving. Flexibility: As this is a field-based role, you must be comfortable with regular site travel How to Apply If you are ready to take on a role with real impact and visibility, we would like to hear from you. Please apply through GS2 Partnership!
Mar 14, 2026
Full time
Health & Safety Advisor Location: Bristol (Field-based travel required) Salary: £42,000 £47,000 + Comprehensive Benefits Package Contract: Permanent, Full-Time Are you looking for a role where safety culture is a genuine priority? We are seeking a dedicated Health & Safety Advisor to join a growing Public Sector organisation. Based in Bristol, this is a pivotal role for a professional who prefers a visible, proactive approach over a desk-based one. In this position, you will move beyond simple auditing to become a true partner to our teams. You will provide practical guidance across offices, community sites, and major development projects, ensuring safety is integrated into everything we do. Key Responsibilities Culture Development: Foster a proactive safety mindset through consistent coaching and visible leadership support across all departments. On-Site Advisory: Conduct regular site visits and inspections, translating complex regulations and CDM requirements into clear, practical advice for operational teams. Incident Management: Lead thorough investigations and root-cause analyses, ensuring that effective corrective actions are established and maintained. Risk Mitigation: Act as a subject matter expert on hazard identification and the implementation of robust control measures. The Ideal Candidate We are looking for a collaborative professional who can build strong working relationships at all levels. Qualifications: You must hold a NEBOSH General Certificate. Experience: A proven track record of influencing positive change and coaching staff in a complex environment. Skills: Strong analytical skills and a solution-focused approach to problem-solving. Flexibility: As this is a field-based role, you must be comfortable with regular site travel How to Apply If you are ready to take on a role with real impact and visibility, we would like to hear from you. Please apply through GS2 Partnership!
DGH Recruitment Ltd
Senior Cyber Security Governance Manager
DGH Recruitment Ltd
Senior Cyber Security Governance Manager DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Senior Cyber Security Governance Manager to join the firm in Glasgow. Key Responsibilities: Establish, implement, and maintain cyber security governance frameworks, policies, and controls aligned with recognised international standards, including ISO 27001 and the NIST Cybersecurity Framework. Own and evolve the cyber security risk management strategy to enable proactive identification, assessment, and mitigation of cyber risks. Lead cyber security risk assessment activities, applying the Enterprise Risk Management Framework, Information Security Management System (ISMS), and NIST risk management practices. Partner with senior leaders and cross-functional teams to embed cyber security considerations into business processes and decision-making. Work closely with procurement teams to identify, assess, and manage cyber security risks associated with suppliers and third parties. Required Skills: Relevant professional certifications such as CISSP, CISM, CRISC, or comparable credentials are highly desirable. Strong understanding of information security principles, best practices, and standards, including ISO 27001 and NIST. In-depth knowledge of security and IT governance frameworks such as ISO 27001, NIST CSF, COBIT, and related standards. Proven experience conducting vendor and project-level security risk assessments. Excellent analytical, problem-solving, and decision-making capabilities. Strong communication, influencing, and leadership skills, with the ability to engage stakeholders at all levels. Please note this role will require 3 days in the Glasgow office per week. Senior Cyber Security Governance Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Mar 14, 2026
Full time
Senior Cyber Security Governance Manager DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Senior Cyber Security Governance Manager to join the firm in Glasgow. Key Responsibilities: Establish, implement, and maintain cyber security governance frameworks, policies, and controls aligned with recognised international standards, including ISO 27001 and the NIST Cybersecurity Framework. Own and evolve the cyber security risk management strategy to enable proactive identification, assessment, and mitigation of cyber risks. Lead cyber security risk assessment activities, applying the Enterprise Risk Management Framework, Information Security Management System (ISMS), and NIST risk management practices. Partner with senior leaders and cross-functional teams to embed cyber security considerations into business processes and decision-making. Work closely with procurement teams to identify, assess, and manage cyber security risks associated with suppliers and third parties. Required Skills: Relevant professional certifications such as CISSP, CISM, CRISC, or comparable credentials are highly desirable. Strong understanding of information security principles, best practices, and standards, including ISO 27001 and NIST. In-depth knowledge of security and IT governance frameworks such as ISO 27001, NIST CSF, COBIT, and related standards. Proven experience conducting vendor and project-level security risk assessments. Excellent analytical, problem-solving, and decision-making capabilities. Strong communication, influencing, and leadership skills, with the ability to engage stakeholders at all levels. Please note this role will require 3 days in the Glasgow office per week. Senior Cyber Security Governance Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Eurocell PLC
Trade Counter Assistant / Driver- P/T
Eurocell PLC Nethercote, Oxfordshire
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 14, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Master Class Education
Learning Support Worker
Master Class Education City, Cardiff
Learning Support Worker Location: Pentyrch, Cardiff Salary: 12.85 - 13.69 per hour Contract: Full-time, Permanent Do you have a passion for supporting children with profound and multiple learning disabilities (PMLD) and complex medical needs? Are you a caring and patient individual looking to make a real difference in a specialist school setting? If so, we would love to hear from you! Masterclass are working with an inclusive school dedicated to providing exceptional education and care for students with PMLD and complex medical needs. Our highly skilled team works collaboratively to create a safe, engaging, and supportive environment where every child can reach their full potential. The Role As a Learning Support Worker, you will provide hands-on support to students with complex needs, helping them engage with their learning and daily activities in a meaningful way. You will work closely with teachers, therapists, and medical professionals to ensure each student receives the highest standard of care and education. Key Responsibilities Provide personalised support to students with PMLD and complex medical needs Assist with learning activities, therapy sessions, and sensory-based interventions Support students with personal care, feeding, and mobility needs (training provided) Promote independence, communication, and engagement in a structured environment Work collaboratively with teachers, therapists, and healthcare professionals Maintain a safe and nurturing environment for all students About You A kind, patient, and compassionate nature Experience working with children or young people with PMLD, SEN, or complex medical needs (preferred but not essential) A willingness to assist with personal care and medical support (training provided) Strong communication and teamwork skills A proactive and positive approach to supporting student development A commitment to safeguarding and promoting the welfare of children Masterclass Education provide CPD recognised online training, covering subjects such as Safeguarding, Autism Awareness, Understanding Child Development, Violence Reduction, and more, to all our candidates. Masterclass Education are the leaders across the UK in providing a unique, personal, and bespoke service to our schools and candidates. Masterclass Education offer many amazing benefits: Weekly pay (PAYE) A fantastic holiday scheme Specialised consultants on hand to help you with advice and support MCE Learning portal, you will have free access to all our online learning in the latest education developments. (CPD recognised) Flexible work options to work around your personal circumstances. Our focus at Masterclass Education is, and always will be, on helping education professionals find their dream position in a school where they will be able to truly excel. We are always happy to support ECTs and encourage applications from all Teachers and TAs of every experience and scale. Masterclass Education work exclusively with a large amount of Primary, Secondary and SEN schools across the area who look for MCE staff to be with them on daily cover, short/long term contracts. Masterclass Education are a part of the REC and Crown Commercial Service, offering the most valued and trusted service. We look forward to your application or any questions you may have!
Mar 14, 2026
Full time
Learning Support Worker Location: Pentyrch, Cardiff Salary: 12.85 - 13.69 per hour Contract: Full-time, Permanent Do you have a passion for supporting children with profound and multiple learning disabilities (PMLD) and complex medical needs? Are you a caring and patient individual looking to make a real difference in a specialist school setting? If so, we would love to hear from you! Masterclass are working with an inclusive school dedicated to providing exceptional education and care for students with PMLD and complex medical needs. Our highly skilled team works collaboratively to create a safe, engaging, and supportive environment where every child can reach their full potential. The Role As a Learning Support Worker, you will provide hands-on support to students with complex needs, helping them engage with their learning and daily activities in a meaningful way. You will work closely with teachers, therapists, and medical professionals to ensure each student receives the highest standard of care and education. Key Responsibilities Provide personalised support to students with PMLD and complex medical needs Assist with learning activities, therapy sessions, and sensory-based interventions Support students with personal care, feeding, and mobility needs (training provided) Promote independence, communication, and engagement in a structured environment Work collaboratively with teachers, therapists, and healthcare professionals Maintain a safe and nurturing environment for all students About You A kind, patient, and compassionate nature Experience working with children or young people with PMLD, SEN, or complex medical needs (preferred but not essential) A willingness to assist with personal care and medical support (training provided) Strong communication and teamwork skills A proactive and positive approach to supporting student development A commitment to safeguarding and promoting the welfare of children Masterclass Education provide CPD recognised online training, covering subjects such as Safeguarding, Autism Awareness, Understanding Child Development, Violence Reduction, and more, to all our candidates. Masterclass Education are the leaders across the UK in providing a unique, personal, and bespoke service to our schools and candidates. Masterclass Education offer many amazing benefits: Weekly pay (PAYE) A fantastic holiday scheme Specialised consultants on hand to help you with advice and support MCE Learning portal, you will have free access to all our online learning in the latest education developments. (CPD recognised) Flexible work options to work around your personal circumstances. Our focus at Masterclass Education is, and always will be, on helping education professionals find their dream position in a school where they will be able to truly excel. We are always happy to support ECTs and encourage applications from all Teachers and TAs of every experience and scale. Masterclass Education work exclusively with a large amount of Primary, Secondary and SEN schools across the area who look for MCE staff to be with them on daily cover, short/long term contracts. Masterclass Education are a part of the REC and Crown Commercial Service, offering the most valued and trusted service. We look forward to your application or any questions you may have!
SKY
Digital CX Lead Service Designer
SKY City Of Westminster, London
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Michael Page Finance
Finance Analyst
Michael Page Finance Stoke-on-trent, Staffordshire
A newly created role where you will play a crucial part in providing financial insights and analysis to support decision-making within a well established and well known brand. Client Details My client are a reputable organisation, both locally and internationally, and are a business known for putting it's people first. This, combined with endless opportunities for growth and development, make this =a place where you can have a long standing career vs. just a job for right now. With thousands of customers world wide, they are committed to delivering the most innovative solutions and through their focus on the latest technology, remain a market-leader in their sector. With a growing finance team around you who continue to influence, challenge and be at the heart of all key decisions, you can feel comfortable that you won't ever get bored and will always have lots of interesting work to get your teeth stuck in to. Description Prepare and analyse financial reports to support strategic decision-making. Collaborate with various departments to ensure accurate budgetary planning. Monitor key financial metrics and provide actionable recommendations. Assist in the preparation of monthly, quarterly, and annual financial statements. Support forecasting and financial modelling processes. Ensure compliance with internal policies and external regulations. Identify opportunities for cost optimisation and process improvement. Provide insights on market trends and their financial impact on the organisation. Profile An accounting qualification such as ACA, ACCA or CIMA. My client will not consider any applications from those who are still studying or QBE. Proven experience in financial analysis and reporting. Proficiency in financial modelling and budgeting tools. Familiarity with regulatory compliance and corporate governance. Excellent analytical and problem-solving skills. Strong ability to communicate complex financial concepts effectively. Job Offer Competitive salary up to £55,000 Hybrid working (3 days in office) Enhanced pension contribution from employer. Generous holiday leave and additional benefits package. Collaborative and professional work environment.
Mar 14, 2026
Full time
A newly created role where you will play a crucial part in providing financial insights and analysis to support decision-making within a well established and well known brand. Client Details My client are a reputable organisation, both locally and internationally, and are a business known for putting it's people first. This, combined with endless opportunities for growth and development, make this =a place where you can have a long standing career vs. just a job for right now. With thousands of customers world wide, they are committed to delivering the most innovative solutions and through their focus on the latest technology, remain a market-leader in their sector. With a growing finance team around you who continue to influence, challenge and be at the heart of all key decisions, you can feel comfortable that you won't ever get bored and will always have lots of interesting work to get your teeth stuck in to. Description Prepare and analyse financial reports to support strategic decision-making. Collaborate with various departments to ensure accurate budgetary planning. Monitor key financial metrics and provide actionable recommendations. Assist in the preparation of monthly, quarterly, and annual financial statements. Support forecasting and financial modelling processes. Ensure compliance with internal policies and external regulations. Identify opportunities for cost optimisation and process improvement. Provide insights on market trends and their financial impact on the organisation. Profile An accounting qualification such as ACA, ACCA or CIMA. My client will not consider any applications from those who are still studying or QBE. Proven experience in financial analysis and reporting. Proficiency in financial modelling and budgeting tools. Familiarity with regulatory compliance and corporate governance. Excellent analytical and problem-solving skills. Strong ability to communicate complex financial concepts effectively. Job Offer Competitive salary up to £55,000 Hybrid working (3 days in office) Enhanced pension contribution from employer. Generous holiday leave and additional benefits package. Collaborative and professional work environment.

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