Senior Receptionist Leeds - Onsite Permanent Summary We're looking for a high approachable and organised Senior Receptionist to be the face of our business and driver behind a seamless front of house experience. In this pivotal role, you'll oversee the day to day running of our reception area, ensuring every visitor is welcomed with professionalism and warmth, and that the workplace runs smoothly behind the scenes. You'll lead a team of two Front of house Receptionists, ensuring effective switchboard management, visitor greeting, meeting room coordination, catering services, and handling post and courier services. Additionally, the Senior Receptionist will take an active role in managing team performance, setting objectives, identifying developmental needs, supporting performance and ensuring seamless operation through holiday cover and leave planning. Some of the key deliverables of the role include: Ensuring compliance with Health and Safety processes to ensure that the safety first and foremost message is visible. Oversee visitor compliance with relevant signing in/out and emergency procedures, ensuring passes are issued correctly and procedures are consistently followed. Act as a key point of contact for emergency response at reception and support the coordination of evacuations where required. Take ownership of welcoming all visitors and ensuring a highly professional, positive, and friendly experience. Supervise the overall reception service, setting standards for presentation and conduct. Maintain the reception area to a senior level, keeping it clean, organised, and presentable at all times. Monitor and manage visitor registration and logs, ensuring accuracy and confidentiality. Ensure staff are informed of visitor arrivals promptly and courteously. Proactively manage visitor waiting times and ensure refreshments are offered to any visitor with an expected wait time longer than 10 minutes. Manage the switchboard function, answering, screening, and forwarding incoming phone calls in a consistently professional manner. Monitor call volumes and contribute to improving customer service processes. Coordinate and oversee the preparation of meeting rooms in advance, including the setup of necessary technology (e.g. projectors, video conferencing equipment). Carry out regular checks to ensure all meeting rooms remain clean, fully stocked, and ready for use. Escalate any faults or issues to Facilities Management promptly. Oversee the post room process, receiving, sorting, and distributing incoming mail and deliveries accurately and efficiently. Manage the preparation of outgoing mail and the booking of couriers as required, ensuring service deadlines are met. Maintain and monitor accurate records of incoming and outgoing packages. Act as the main liaison with courier providers and resolve any delivery issues. Take responsibility for ordering, controlling, and reconciling stationery supplies throughout the office. Provide senior level administrative support as required, including but not limited to data entry, monthly FM checks, raising and tracking Purchase Orders, filing, photocopying, and maintaining office records. Support other departments with ad-hoc duties to ensure smooth office operations. Assist with training and mentoring of new or junior reception staff and contribute to the continuous improvement of reception and office procedures. Responsible for the management of reception staff including approval of holidays and planning of absence cover. Coordinate rotas and sickness cover to ensure continuous front of house service. What we're looking for: Previously been in a reception management role Proven experience in managing a team Solid experience in running a busy office reception Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 01, 2026
Full time
Senior Receptionist Leeds - Onsite Permanent Summary We're looking for a high approachable and organised Senior Receptionist to be the face of our business and driver behind a seamless front of house experience. In this pivotal role, you'll oversee the day to day running of our reception area, ensuring every visitor is welcomed with professionalism and warmth, and that the workplace runs smoothly behind the scenes. You'll lead a team of two Front of house Receptionists, ensuring effective switchboard management, visitor greeting, meeting room coordination, catering services, and handling post and courier services. Additionally, the Senior Receptionist will take an active role in managing team performance, setting objectives, identifying developmental needs, supporting performance and ensuring seamless operation through holiday cover and leave planning. Some of the key deliverables of the role include: Ensuring compliance with Health and Safety processes to ensure that the safety first and foremost message is visible. Oversee visitor compliance with relevant signing in/out and emergency procedures, ensuring passes are issued correctly and procedures are consistently followed. Act as a key point of contact for emergency response at reception and support the coordination of evacuations where required. Take ownership of welcoming all visitors and ensuring a highly professional, positive, and friendly experience. Supervise the overall reception service, setting standards for presentation and conduct. Maintain the reception area to a senior level, keeping it clean, organised, and presentable at all times. Monitor and manage visitor registration and logs, ensuring accuracy and confidentiality. Ensure staff are informed of visitor arrivals promptly and courteously. Proactively manage visitor waiting times and ensure refreshments are offered to any visitor with an expected wait time longer than 10 minutes. Manage the switchboard function, answering, screening, and forwarding incoming phone calls in a consistently professional manner. Monitor call volumes and contribute to improving customer service processes. Coordinate and oversee the preparation of meeting rooms in advance, including the setup of necessary technology (e.g. projectors, video conferencing equipment). Carry out regular checks to ensure all meeting rooms remain clean, fully stocked, and ready for use. Escalate any faults or issues to Facilities Management promptly. Oversee the post room process, receiving, sorting, and distributing incoming mail and deliveries accurately and efficiently. Manage the preparation of outgoing mail and the booking of couriers as required, ensuring service deadlines are met. Maintain and monitor accurate records of incoming and outgoing packages. Act as the main liaison with courier providers and resolve any delivery issues. Take responsibility for ordering, controlling, and reconciling stationery supplies throughout the office. Provide senior level administrative support as required, including but not limited to data entry, monthly FM checks, raising and tracking Purchase Orders, filing, photocopying, and maintaining office records. Support other departments with ad-hoc duties to ensure smooth office operations. Assist with training and mentoring of new or junior reception staff and contribute to the continuous improvement of reception and office procedures. Responsible for the management of reception staff including approval of holidays and planning of absence cover. Coordinate rotas and sickness cover to ensure continuous front of house service. What we're looking for: Previously been in a reception management role Proven experience in managing a team Solid experience in running a busy office reception Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Working Hours: PART TIME Salary: Competitive Salary + Tips + Overtime Available We are seeking enthusiastic and customer-oriented individuals to join our Waiting & Bar Staff team. You will ensure an exceptional dining experience for our guests by providing prompt, attentive, and friendly service. Responsibilities: Greet guests warmly upon arrival and escort them to their tables. Present menus and provide detailed information about dishes, specials, and beverages. Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. Serve food and drinks in a timely manner, ensuring accuracy and presentation. Anticipate guests' needs and respond promptly to requests or concerns. Maintain a clean and organised dining area, including tables, chairs, and service stations. Handle cash and card transactions accurately and efficiently. Collaborate with team members to ensure smooth service and guest satisfaction. Adhere to all food safety and hygiene standards. Assist with opening and closing duties as required. Requirements: Previous experience in a similar role preferred but not required. Excellent communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Strong attention to detail and a proactive approach to guest service. Flexibility to work evenings, weekends, and holidays as needed. Basic maths skills for handling transactions. Benefits: Competitive hourly wage plus tips. Opportunity to work in a dynamic and collaborative team environment. Gain valuable experience in the hospitality industry. Enjoy a vibrant and exciting work atmosphere. We require 2 weeks of your annual holiday entitlement be taken between January & February of each year due to the needs of the business.
Feb 28, 2026
Full time
Working Hours: PART TIME Salary: Competitive Salary + Tips + Overtime Available We are seeking enthusiastic and customer-oriented individuals to join our Waiting & Bar Staff team. You will ensure an exceptional dining experience for our guests by providing prompt, attentive, and friendly service. Responsibilities: Greet guests warmly upon arrival and escort them to their tables. Present menus and provide detailed information about dishes, specials, and beverages. Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. Serve food and drinks in a timely manner, ensuring accuracy and presentation. Anticipate guests' needs and respond promptly to requests or concerns. Maintain a clean and organised dining area, including tables, chairs, and service stations. Handle cash and card transactions accurately and efficiently. Collaborate with team members to ensure smooth service and guest satisfaction. Adhere to all food safety and hygiene standards. Assist with opening and closing duties as required. Requirements: Previous experience in a similar role preferred but not required. Excellent communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Strong attention to detail and a proactive approach to guest service. Flexibility to work evenings, weekends, and holidays as needed. Basic maths skills for handling transactions. Benefits: Competitive hourly wage plus tips. Opportunity to work in a dynamic and collaborative team environment. Gain valuable experience in the hospitality industry. Enjoy a vibrant and exciting work atmosphere. We require 2 weeks of your annual holiday entitlement be taken between January & February of each year due to the needs of the business.
We are currently supporting one of our valued partners in recruiting a full-time Duty Manager for their Gastro Pub with rooms in Perthshire. This well-established property is a family run, very fast paced bar and restaurant. We are seeking an individual who is interested in contributing to this Gastro pub (with rooms) on a full time basis. About the role As Duty Manager, you will play a pivotal role in ensuring the seamless operation of the pub. You will be responsible for overseeing daily activities and making certain that the established standards of service and quality are consistently met and upheld. Your focus will be on maintaining high levels of guest satisfaction and supporting your colleagues, ensuring that every aspect of the establishment runs efficiently and in line with company expectations. As Duty Manager, you will be expected to actively seek out opportunities to increase sales throughout the business. Consistently promoting the hotel s services and facilities in a positive manner, both to guests and within the local community. In addition, you should encourage all members of staff to engage in up-selling practices, ensuring they are equipped to recommend upgrades, additional amenities, and enhanced experiences to guests wherever possible. By fostering a proactive sales culture among the team, you will contribute to the overall revenue growth and continued success of the hotel. To deal with the daily responsibilities of a front of house duty manager To work within departmental budgetary framework and ensure control over stocks, operational costs and expenditure are maximised. What they need from you The ideal candidate for the role of Duty Manager, will have at least a year s experience in a similar position with the focus on F&B As the Duty Manager, you will demonstrate a genuine passion for hospitality, consistently striving to deliver an exceptional experience for both guests and colleagues. Reliability is essential in this role, as you will be entrusted with the smooth running of operations and the maintenance of high standards at all times. In addition, a willingness to learn and grow within the team is highly valued, ensuring that you can adapt to new challenges and contribute to the continued success of this organisation. Essential that you have experience in Front of House waiting or bar. What is on offer Competitive salary and share of the tips. Option of excdellent staff accommodation for a small monthly charge. This fee includes all meals if on duty. Working with a well established family run business Please note: This opportunity does not qualify for sponsorship or graduate visa candidates. To be considered for this role, you must have the right to work in the UK.
Feb 27, 2026
Full time
We are currently supporting one of our valued partners in recruiting a full-time Duty Manager for their Gastro Pub with rooms in Perthshire. This well-established property is a family run, very fast paced bar and restaurant. We are seeking an individual who is interested in contributing to this Gastro pub (with rooms) on a full time basis. About the role As Duty Manager, you will play a pivotal role in ensuring the seamless operation of the pub. You will be responsible for overseeing daily activities and making certain that the established standards of service and quality are consistently met and upheld. Your focus will be on maintaining high levels of guest satisfaction and supporting your colleagues, ensuring that every aspect of the establishment runs efficiently and in line with company expectations. As Duty Manager, you will be expected to actively seek out opportunities to increase sales throughout the business. Consistently promoting the hotel s services and facilities in a positive manner, both to guests and within the local community. In addition, you should encourage all members of staff to engage in up-selling practices, ensuring they are equipped to recommend upgrades, additional amenities, and enhanced experiences to guests wherever possible. By fostering a proactive sales culture among the team, you will contribute to the overall revenue growth and continued success of the hotel. To deal with the daily responsibilities of a front of house duty manager To work within departmental budgetary framework and ensure control over stocks, operational costs and expenditure are maximised. What they need from you The ideal candidate for the role of Duty Manager, will have at least a year s experience in a similar position with the focus on F&B As the Duty Manager, you will demonstrate a genuine passion for hospitality, consistently striving to deliver an exceptional experience for both guests and colleagues. Reliability is essential in this role, as you will be entrusted with the smooth running of operations and the maintenance of high standards at all times. In addition, a willingness to learn and grow within the team is highly valued, ensuring that you can adapt to new challenges and contribute to the continued success of this organisation. Essential that you have experience in Front of House waiting or bar. What is on offer Competitive salary and share of the tips. Option of excdellent staff accommodation for a small monthly charge. This fee includes all meals if on duty. Working with a well established family run business Please note: This opportunity does not qualify for sponsorship or graduate visa candidates. To be considered for this role, you must have the right to work in the UK.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Feb 27, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting Receptionist to join the team located in London RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Provide a friendly and professional concierge style reception service To escort visitors to meeting rooms, take their coats and make them feel welcome (call the host, ensure that visitors are met by their hosts at reception) Issue visitor passes Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded. Ensure that waiting visitors are kept informed of any delays and progress and to ensure client comfort. Ensure the reception desk and reception area is kept clean and tidy at all times Manage the online meeting room and visitor management system Promote and maintain CBRE & SwissRe culture throughout teams Meet and greet all employees and external visitors Ensure that all visitors are aware of the safety procedures and follow the correct signing in process Answering general telephone and email enquiries and routing calls to the relevant employees via a switchboard system Provide general admin support to the facilities team when required Undertake any other duties as requested by the Contract Manager Dealing with hospitality requests To provide after hours receptionist presence if required PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Training Proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills. Able to work with computerised Front of House systems Experience Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Experience in a corporate facilities and front of house environment essential Knowledge of online switchboard systems essential. Knowledge of online room booking tools an advantage. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication Must be detail conscious, accurate and methodical in approach. Strong organisational and communication skills Able to work systematically and use own initiative Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently High level of presentation and politeness Easily engages in conversation and develops rapport with others Intuitive & interested in other people Flexible and adaptable to respond to differing client needs Confident, enthusiastic and motivated to deliver great service Organised and able to prioritise work activity Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale Reliable Calm manner able to work under pressure and against rapidly changing demands and priorities
Feb 26, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting Receptionist to join the team located in London RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Provide a friendly and professional concierge style reception service To escort visitors to meeting rooms, take their coats and make them feel welcome (call the host, ensure that visitors are met by their hosts at reception) Issue visitor passes Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded. Ensure that waiting visitors are kept informed of any delays and progress and to ensure client comfort. Ensure the reception desk and reception area is kept clean and tidy at all times Manage the online meeting room and visitor management system Promote and maintain CBRE & SwissRe culture throughout teams Meet and greet all employees and external visitors Ensure that all visitors are aware of the safety procedures and follow the correct signing in process Answering general telephone and email enquiries and routing calls to the relevant employees via a switchboard system Provide general admin support to the facilities team when required Undertake any other duties as requested by the Contract Manager Dealing with hospitality requests To provide after hours receptionist presence if required PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Training Proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills. Able to work with computerised Front of House systems Experience Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Experience in a corporate facilities and front of house environment essential Knowledge of online switchboard systems essential. Knowledge of online room booking tools an advantage. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication Must be detail conscious, accurate and methodical in approach. Strong organisational and communication skills Able to work systematically and use own initiative Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently High level of presentation and politeness Easily engages in conversation and develops rapport with others Intuitive & interested in other people Flexible and adaptable to respond to differing client needs Confident, enthusiastic and motivated to deliver great service Organised and able to prioritise work activity Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale Reliable Calm manner able to work under pressure and against rapidly changing demands and priorities
Do you enjoy meeting new people and working as part of a team? Berry Recruitment are looking for people to join our Catering and Hospitality team! We are currently working closely with a number of fantastic clients at stadiums, racecourses, wedding venues, conference centres, hotels and various other catering and hospitality venues who are seeking experienced event staff. This opportunity is to work at some fantastic venues around the UK at major sports events, hospitality events and large scale conferences in various locations. The working hours and locations vary week to week depending on the events and activities. The work is varied and you can choose the shifts you do each week to fit in with your life via our app- Berry Recruitment Jobs. This role will involve: Front of House shifts where you could be: Bar-tending - preparing and serving drinks in busy bar environments. You will be using tills and cleaning the bar areas too. You could also be Plate Waiting- (taking food orders, serving food and drinks and clearing correctly) Back of House shifts where you could be helping in a kitchen, cellar or specific area as a porter. Demonstrating amazing customer service. Working as part of a team. Working under pressure in busy environments but at incredible, sometimes once in a lifetime events within a 2 hour radius of Northampton. Potentially long shifts standing up. We are looking for staff who are: Over 18. Enthusiastic. Well presented. Have great communication skills. Reliable. Have worked in a catering and hospitality setting previously. Benefits Flexible work Free Training Weekly Pay Higher pay for drivers with own transport If you are interested being part of our team who work at some of the UK's greatest events please download the "Berry Recruitment Jobs" App to start the registration process, select "Catering and Hospitality" and "Northampton Branch". Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Oct 07, 2025
Seasonal
Do you enjoy meeting new people and working as part of a team? Berry Recruitment are looking for people to join our Catering and Hospitality team! We are currently working closely with a number of fantastic clients at stadiums, racecourses, wedding venues, conference centres, hotels and various other catering and hospitality venues who are seeking experienced event staff. This opportunity is to work at some fantastic venues around the UK at major sports events, hospitality events and large scale conferences in various locations. The working hours and locations vary week to week depending on the events and activities. The work is varied and you can choose the shifts you do each week to fit in with your life via our app- Berry Recruitment Jobs. This role will involve: Front of House shifts where you could be: Bar-tending - preparing and serving drinks in busy bar environments. You will be using tills and cleaning the bar areas too. You could also be Plate Waiting- (taking food orders, serving food and drinks and clearing correctly) Back of House shifts where you could be helping in a kitchen, cellar or specific area as a porter. Demonstrating amazing customer service. Working as part of a team. Working under pressure in busy environments but at incredible, sometimes once in a lifetime events within a 2 hour radius of Northampton. Potentially long shifts standing up. We are looking for staff who are: Over 18. Enthusiastic. Well presented. Have great communication skills. Reliable. Have worked in a catering and hospitality setting previously. Benefits Flexible work Free Training Weekly Pay Higher pay for drivers with own transport If you are interested being part of our team who work at some of the UK's greatest events please download the "Berry Recruitment Jobs" App to start the registration process, select "Catering and Hospitality" and "Northampton Branch". Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Travelbound 2025 - General Assistant (EU Passport) - France Join us for the 2025 season at Travelbound's amazing Chateau Du Molay in Northern France! Travelbound specialise in offering residential school trips to groups from all over the world! This role will be based at our truly idyllic, 18th Century Chateau, situated in Normandy, France. Renowned for its history, beautiful towns and sandy beaches, in your down time you will have the chance to explore everything Normandy has to offer! Or, if you fancy something different on your day off you can jump on the train and be in central Paris within a couple of hours! A season at Chateau Du Molay will give you the opportunity to build on your hospitality skills and make memories which will last a lifetime. With an international customer base and team of around 20 staff members from across Europe and the world, there is a unique opportunity to practice your French and English language skills! What will I be doing? As a General Assistant, you will be a key role in ensuring our school guests and party leaders feel welcomed at Chateau du Molay, and have the best stay possible! The key focus in your role will be to ensure the presentation and hygiene standards for guest accommodation - bedrooms and bathrooms. This includes hoovering, dusting, cleaning of bedrooms & bathrooms and stripping and re-making beds. Day to day general room cleans are required as well as deep cleans on busy changeover days. The Chateau is so popular with large school groups that it can experience on 3-4 changeovers per week! You'll also work with pride to ensure the communal areas of the Chateau, such as the bar, restaurant, entrance, entertainment areas and classrooms are presentable and welcoming. During mealtimes, you'll also greet our guests in the restaurant area with a friendly smile and assist with waiting tables, serving meals and closing down the restaurant area by clearing away plates and cutlery, wiping tables and sweeping the floor. We serve breakfast and dinner to our guests so you can expect early starts for a breakfast shift and late finishes for evening shift with a break in-between. With a team of around 30 staff members at Chateau du Molay, you will also be involved in other departments, such as the Evening Entertainments team which runs Discos, Karaoke and outdoor challenge sessions each evening. Other key focuses include helping with potwash, laundry and ensuring the outside grounds are presentable etc. You may find your evenings either working in the restaurant or providing evening entertainment. Our motto at Travelbound is 'teamwork makes the dream work!' We are looking for positive, can-do individuals who share our teamwork ethos - Our job adverts will give you a good flavour for each job role but other duties within the scope of each role may be required. What skills and experience do I need? Previous experience of housekeeping or cleaning in a travel setting is preferred but not essential (full training will be provided) Previous experience seasonal, hospitality experience is a bonus! A good attitude and willingness to learn A vibrant personality and confidence in front of large groups Outstanding customer service skills Conversational English is essential French speaking is a bonus! What can Travelbound offer me? Competitive, seasonal salary paid in Euros as all staff will be on a French contract for 2025 All meals - even on your days off! Free on-site shared accommodation Option to live off-site if you live locally Uniform Insurance Access to on-site facilities including staff bikes, outdoor swimming pool, BBQ, discounted drinks in the Chateau bar etc. Management training once at the Chateau Role progression and the chance to return for future seasons We are part of the world's largest collection of specialist brands, Travelopia, which means we can offer further seasonal opportunities with our sister brands once your season comes to an end including JCA in the UK and Skibound in the French Alps The extra bits We ask applicants to be available from September 2025 ASAP to October 26th 2025 You must be 18 or over to apply Due to Brexit implications, applicants will need to hold EU documentation e.g., EU passport, EU Work visa, French residency permit or Carte de Sejour Please apply for just ONE Travelbound job role - The role you feel you are best suited to and most interested in. We will assess your application against other vacancies without you have to apply for multiple positions If you are applying as a couple, please apply INDIVIDUALLY for your chosen roles and include the name of your friend or partner or family member in your application We receive a very high number of applications each year. Please allow up to 3 weeks to receive a response on your application - All applications will be contacted whether you are successful or not, but feedback cannot always be provided due to the volume of applications. We look forward to receiving your application!
Oct 04, 2025
Full time
Travelbound 2025 - General Assistant (EU Passport) - France Join us for the 2025 season at Travelbound's amazing Chateau Du Molay in Northern France! Travelbound specialise in offering residential school trips to groups from all over the world! This role will be based at our truly idyllic, 18th Century Chateau, situated in Normandy, France. Renowned for its history, beautiful towns and sandy beaches, in your down time you will have the chance to explore everything Normandy has to offer! Or, if you fancy something different on your day off you can jump on the train and be in central Paris within a couple of hours! A season at Chateau Du Molay will give you the opportunity to build on your hospitality skills and make memories which will last a lifetime. With an international customer base and team of around 20 staff members from across Europe and the world, there is a unique opportunity to practice your French and English language skills! What will I be doing? As a General Assistant, you will be a key role in ensuring our school guests and party leaders feel welcomed at Chateau du Molay, and have the best stay possible! The key focus in your role will be to ensure the presentation and hygiene standards for guest accommodation - bedrooms and bathrooms. This includes hoovering, dusting, cleaning of bedrooms & bathrooms and stripping and re-making beds. Day to day general room cleans are required as well as deep cleans on busy changeover days. The Chateau is so popular with large school groups that it can experience on 3-4 changeovers per week! You'll also work with pride to ensure the communal areas of the Chateau, such as the bar, restaurant, entrance, entertainment areas and classrooms are presentable and welcoming. During mealtimes, you'll also greet our guests in the restaurant area with a friendly smile and assist with waiting tables, serving meals and closing down the restaurant area by clearing away plates and cutlery, wiping tables and sweeping the floor. We serve breakfast and dinner to our guests so you can expect early starts for a breakfast shift and late finishes for evening shift with a break in-between. With a team of around 30 staff members at Chateau du Molay, you will also be involved in other departments, such as the Evening Entertainments team which runs Discos, Karaoke and outdoor challenge sessions each evening. Other key focuses include helping with potwash, laundry and ensuring the outside grounds are presentable etc. You may find your evenings either working in the restaurant or providing evening entertainment. Our motto at Travelbound is 'teamwork makes the dream work!' We are looking for positive, can-do individuals who share our teamwork ethos - Our job adverts will give you a good flavour for each job role but other duties within the scope of each role may be required. What skills and experience do I need? Previous experience of housekeeping or cleaning in a travel setting is preferred but not essential (full training will be provided) Previous experience seasonal, hospitality experience is a bonus! A good attitude and willingness to learn A vibrant personality and confidence in front of large groups Outstanding customer service skills Conversational English is essential French speaking is a bonus! What can Travelbound offer me? Competitive, seasonal salary paid in Euros as all staff will be on a French contract for 2025 All meals - even on your days off! Free on-site shared accommodation Option to live off-site if you live locally Uniform Insurance Access to on-site facilities including staff bikes, outdoor swimming pool, BBQ, discounted drinks in the Chateau bar etc. Management training once at the Chateau Role progression and the chance to return for future seasons We are part of the world's largest collection of specialist brands, Travelopia, which means we can offer further seasonal opportunities with our sister brands once your season comes to an end including JCA in the UK and Skibound in the French Alps The extra bits We ask applicants to be available from September 2025 ASAP to October 26th 2025 You must be 18 or over to apply Due to Brexit implications, applicants will need to hold EU documentation e.g., EU passport, EU Work visa, French residency permit or Carte de Sejour Please apply for just ONE Travelbound job role - The role you feel you are best suited to and most interested in. We will assess your application against other vacancies without you have to apply for multiple positions If you are applying as a couple, please apply INDIVIDUALLY for your chosen roles and include the name of your friend or partner or family member in your application We receive a very high number of applications each year. Please allow up to 3 weeks to receive a response on your application - All applications will be contacted whether you are successful or not, but feedback cannot always be provided due to the volume of applications. We look forward to receiving your application!
Temporary Receptionist Opportunities - Flexible, Ad Hoc Work Locations: Maidstone Pay: Up to £12.50 per hour Are you looking for flexible, part-time work where no two days are the same? We're currently recruiting for temporary receptionists to support a range of clients across Maidstone on an ad hoc basis - covering staff holidays, absences, and special events. This is a great opportunity for anyone looking to gain office-based experience. You don't need previous reception or administrative experience. Whether your background is in retail, hospitality, customer service, a call centre, or you're a recent school leaver or graduate - you are welcome to apply. Key Responsibilities: Greeting visitors in a warm and professional manner Providing refreshments when required Answering incoming calls and transferring or taking messages Monitoring and responding to emails Carrying out light administrative tasks Keeping the reception and waiting area clean, tidy and well-presented Supporting with general office and facilities duties What We're Looking For: Strong verbal and written communication skills A professional and confident telephone manner Good organisational skills and attention to detail A well-presented, approachable individual (office attire is expected for client bookings) What You'll Receive: Full handover and on-site training from each client Weekly pay via Brook Street Recruitment Accrual of annual leave entitlement Access to exclusive candidate benefits and support If you're reliable, friendly, and ready to represent clients in a front-of-house role, we'd love to hear from you. Apply today to find out more about our available assignments. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Oct 01, 2025
Full time
Temporary Receptionist Opportunities - Flexible, Ad Hoc Work Locations: Maidstone Pay: Up to £12.50 per hour Are you looking for flexible, part-time work where no two days are the same? We're currently recruiting for temporary receptionists to support a range of clients across Maidstone on an ad hoc basis - covering staff holidays, absences, and special events. This is a great opportunity for anyone looking to gain office-based experience. You don't need previous reception or administrative experience. Whether your background is in retail, hospitality, customer service, a call centre, or you're a recent school leaver or graduate - you are welcome to apply. Key Responsibilities: Greeting visitors in a warm and professional manner Providing refreshments when required Answering incoming calls and transferring or taking messages Monitoring and responding to emails Carrying out light administrative tasks Keeping the reception and waiting area clean, tidy and well-presented Supporting with general office and facilities duties What We're Looking For: Strong verbal and written communication skills A professional and confident telephone manner Good organisational skills and attention to detail A well-presented, approachable individual (office attire is expected for client bookings) What You'll Receive: Full handover and on-site training from each client Weekly pay via Brook Street Recruitment Accrual of annual leave entitlement Access to exclusive candidate benefits and support If you're reliable, friendly, and ready to represent clients in a front-of-house role, we'd love to hear from you. Apply today to find out more about our available assignments. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Do you enjoy meeting new people and working as part of a team? Berry Recruitment are looking for people to join our Catering and Hospitality team! We are currently working closely with a number of fantastic clients at stadiums, racecourses, wedding venues, conference centres, hotels and various other catering and hospitality venues who are seeking experienced event staff. This opportunity is to work at some fantastic venues around the UK at major sports events, hospitality events and large scale conferences in various locations. The working hours and locations vary week to week depending on the events and activities. The work is varied and you can choose the shifts you do each week to fit in with your life via our app- Berry Recruitment Jobs. This role will involve: Front of House shifts where you could be: Bar-tending - preparing and serving drinks in busy bar environments. You will be using tills and cleaning the bar areas too. You could also be Plate Waiting- (taking food orders, serving food and drinks and clearing correctly) Back of House shifts where you could be helping in a kitchen, cellar or specific area as a porter. Demonstrating amazing customer service. Working as part of a team. Working under pressure in busy environments but at incredible, sometimes once in a lifetime events within a 2 hour radius of Northampton. Potentially long shifts standing up. We are looking for staff who are: Over 18. Enthusiastic. Well presented. Have great communication skills. Reliable. Have worked in a catering and hospitality setting previously. Benefits Flexible work Free Training Weekly Pay Higher pay for drivers with own transport If you are interested being part of our team who work at some of the UK's greatest events please download the "Berry Recruitment Jobs" App to start the registration process, select "Catering and Hospitality" and "Northampton Branch". Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Sep 23, 2025
Seasonal
Do you enjoy meeting new people and working as part of a team? Berry Recruitment are looking for people to join our Catering and Hospitality team! We are currently working closely with a number of fantastic clients at stadiums, racecourses, wedding venues, conference centres, hotels and various other catering and hospitality venues who are seeking experienced event staff. This opportunity is to work at some fantastic venues around the UK at major sports events, hospitality events and large scale conferences in various locations. The working hours and locations vary week to week depending on the events and activities. The work is varied and you can choose the shifts you do each week to fit in with your life via our app- Berry Recruitment Jobs. This role will involve: Front of House shifts where you could be: Bar-tending - preparing and serving drinks in busy bar environments. You will be using tills and cleaning the bar areas too. You could also be Plate Waiting- (taking food orders, serving food and drinks and clearing correctly) Back of House shifts where you could be helping in a kitchen, cellar or specific area as a porter. Demonstrating amazing customer service. Working as part of a team. Working under pressure in busy environments but at incredible, sometimes once in a lifetime events within a 2 hour radius of Northampton. Potentially long shifts standing up. We are looking for staff who are: Over 18. Enthusiastic. Well presented. Have great communication skills. Reliable. Have worked in a catering and hospitality setting previously. Benefits Flexible work Free Training Weekly Pay Higher pay for drivers with own transport If you are interested being part of our team who work at some of the UK's greatest events please download the "Berry Recruitment Jobs" App to start the registration process, select "Catering and Hospitality" and "Northampton Branch". Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Waiting Staff Team Member - Prezzo "Better Careers for Everyone!" up to £12.21 per hour, plus tronc and access to our amazing commission scheme! As a Front of House Team Membe r at Prezzo Italian, you'll be right at the heart of creating memorable dining experiences. With a warm welcome and genuine care in every interaction, you'll help guests feel relaxed, valued, and eager to return. Whether you're setting the tone at the door or serving with pride and precision, your role is all about bringing people together and putting heart into every moment. Working closely with your team, you'll keep the atmosphere upbeat and the service running smoothly-even during the busiest shifts. If you've got a passion for people and love being where the energy is, you'll feel right at home here. How we work We welcome every guest with warmth and sincerity, setting the tone for a heartfelt experience from the start. We bring positive energy to the team, working together to create an uplifting, friendly atmosphere. Stay one step ahead by tuning in to guests' needs and delivering service that feels effortless and thoughtful. Taking pride in your surroundings-supporting the management team to keep the restaurant clean, organised, and ready to serve with heart. Our Person - We are looking for someone who: Greets guests warmly and make them feel welcome from the moment they arrive. Takes accurate orders, recommend dishes with enthusiasm, and ensure guests' needs are met. Serves food and drinks efficiently, ensuring a smooth and enjoyable dining experience. Handles guest feedback professionally, resolving minor issues and escalating where needed. Works together with colleagues to create a strong, supportive team. Help new team members settle in by sharing knowledge and offering guidance. Assists colleagues during busy periods to keep service running smoothly. Keep your section clean and organised, maintaining high hygiene standards. Follows food safety and health & safety procedures at all times. Processes payments correctly and ensure transactions are handled efficiently. Experience We Value A passion for great service and a positive attitude. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Previous experience in hospitality is beneficial but not essential. Willingness to learn and grow as part of the team Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us- Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Sep 22, 2025
Full time
Waiting Staff Team Member - Prezzo "Better Careers for Everyone!" up to £12.21 per hour, plus tronc and access to our amazing commission scheme! As a Front of House Team Membe r at Prezzo Italian, you'll be right at the heart of creating memorable dining experiences. With a warm welcome and genuine care in every interaction, you'll help guests feel relaxed, valued, and eager to return. Whether you're setting the tone at the door or serving with pride and precision, your role is all about bringing people together and putting heart into every moment. Working closely with your team, you'll keep the atmosphere upbeat and the service running smoothly-even during the busiest shifts. If you've got a passion for people and love being where the energy is, you'll feel right at home here. How we work We welcome every guest with warmth and sincerity, setting the tone for a heartfelt experience from the start. We bring positive energy to the team, working together to create an uplifting, friendly atmosphere. Stay one step ahead by tuning in to guests' needs and delivering service that feels effortless and thoughtful. Taking pride in your surroundings-supporting the management team to keep the restaurant clean, organised, and ready to serve with heart. Our Person - We are looking for someone who: Greets guests warmly and make them feel welcome from the moment they arrive. Takes accurate orders, recommend dishes with enthusiasm, and ensure guests' needs are met. Serves food and drinks efficiently, ensuring a smooth and enjoyable dining experience. Handles guest feedback professionally, resolving minor issues and escalating where needed. Works together with colleagues to create a strong, supportive team. Help new team members settle in by sharing knowledge and offering guidance. Assists colleagues during busy periods to keep service running smoothly. Keep your section clean and organised, maintaining high hygiene standards. Follows food safety and health & safety procedures at all times. Processes payments correctly and ensure transactions are handled efficiently. Experience We Value A passion for great service and a positive attitude. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Previous experience in hospitality is beneficial but not essential. Willingness to learn and grow as part of the team Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us- Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
