Adkins and Cheurfi Recruitment
Alnwick, Northumberland
Adkins & Cheurfi are seeking a Hotel General Manager to oversee the day-to-day leadership of a luxury boutique hotel set within the stunning Northumbrian countryside. The property boasts striking, quirky décor, beautifully appointed bedrooms, and an award-winning restaurant. Live-in accommodation can be discussed upon application. Key Responsibilities: Develop and execute strategies to enhance guest satisfaction, increase revenue, and improve overall operational efficiency. Lead and support departmental managers through guidance, coaching, and performance management. Manage key human resources functions, including recruitment, training, staff development, and compliance with employment legislation. Maintain exceptional guest service standards by responding to feedback promptly and resolving issues effectively. Ensure full compliance with health and safety regulations, company policies, and quality standards. Oversee budgeting, financial reporting, and resource allocation to achieve organisational objectives. Cultivate a positive and professional workplace culture that encourages teamwork, accountability, and continuous improvement. Build and maintain strong relationships with clients, suppliers, and community partners to strengthen the hotel s reputation. Take a hands-on approach to operations, supporting the team directly when required to ensure smooth service delivery. Duties: Oversee and manage all aspects of hotel operations, ensuring efficient and seamless performance across all departments. Develop and implement strategic initiatives to enhance guest satisfaction, maximise revenue, and improve operational efficiency. Provide leadership and direction to departmental managers, including guidance, support, and performance reviews. Manage key HR functions including recruitment, training, staff development, and compliance with employment legislation. Uphold exceptional guest service standards by responding to guest feedback promptly and resolving issues effectively. Oversee budgeting, financial reporting, and resource allocation to achieve business objectives. Promote a positive workplace culture that encourages teamwork, professionalism, and continuous improvement. Take a hands-on approach when required, supporting the team to ensure smooth day-to-day operations. Requirements: Proven experience in hotel management or a similar senior leadership role within the hospitality industry. Strong commercial awareness, with a good understanding of the local hospitality market. Demonstrated supervisory and leadership experience, with the ability to manage and motivate diverse teams effectively. Solid knowledge of human resources practices, guest service standards, and overall hospitality operations. Excellent organisational and time-management skills, with the ability to prioritise tasks and perform effectively in a fast-paced environment. Strong leadership qualities, including integrity, motivation, and strategic thinking. Good understanding of health and safety regulations relevant to the hospitality sector. Previous hotel management experience is essential; relevant qualifications in hospitality management would be advantageous. Benefits: Company events Flexitime On-site parking Live-in accommodation can be discussed The Legal Stuff: Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references. Unfortunately, no sponsorship is available with this role.
Mar 14, 2026
Full time
Adkins & Cheurfi are seeking a Hotel General Manager to oversee the day-to-day leadership of a luxury boutique hotel set within the stunning Northumbrian countryside. The property boasts striking, quirky décor, beautifully appointed bedrooms, and an award-winning restaurant. Live-in accommodation can be discussed upon application. Key Responsibilities: Develop and execute strategies to enhance guest satisfaction, increase revenue, and improve overall operational efficiency. Lead and support departmental managers through guidance, coaching, and performance management. Manage key human resources functions, including recruitment, training, staff development, and compliance with employment legislation. Maintain exceptional guest service standards by responding to feedback promptly and resolving issues effectively. Ensure full compliance with health and safety regulations, company policies, and quality standards. Oversee budgeting, financial reporting, and resource allocation to achieve organisational objectives. Cultivate a positive and professional workplace culture that encourages teamwork, accountability, and continuous improvement. Build and maintain strong relationships with clients, suppliers, and community partners to strengthen the hotel s reputation. Take a hands-on approach to operations, supporting the team directly when required to ensure smooth service delivery. Duties: Oversee and manage all aspects of hotel operations, ensuring efficient and seamless performance across all departments. Develop and implement strategic initiatives to enhance guest satisfaction, maximise revenue, and improve operational efficiency. Provide leadership and direction to departmental managers, including guidance, support, and performance reviews. Manage key HR functions including recruitment, training, staff development, and compliance with employment legislation. Uphold exceptional guest service standards by responding to guest feedback promptly and resolving issues effectively. Oversee budgeting, financial reporting, and resource allocation to achieve business objectives. Promote a positive workplace culture that encourages teamwork, professionalism, and continuous improvement. Take a hands-on approach when required, supporting the team to ensure smooth day-to-day operations. Requirements: Proven experience in hotel management or a similar senior leadership role within the hospitality industry. Strong commercial awareness, with a good understanding of the local hospitality market. Demonstrated supervisory and leadership experience, with the ability to manage and motivate diverse teams effectively. Solid knowledge of human resources practices, guest service standards, and overall hospitality operations. Excellent organisational and time-management skills, with the ability to prioritise tasks and perform effectively in a fast-paced environment. Strong leadership qualities, including integrity, motivation, and strategic thinking. Good understanding of health and safety regulations relevant to the hospitality sector. Previous hotel management experience is essential; relevant qualifications in hospitality management would be advantageous. Benefits: Company events Flexitime On-site parking Live-in accommodation can be discussed The Legal Stuff: Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references. Unfortunately, no sponsorship is available with this role.
Reconnect Worker (London) Apply for this role if you want to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins. Location: Sherborne House, London Salary: £11,896.80 per annum, pro rata (FTE £29,742 per annum ILW) Closing Date: 22 March, 2026 Employment Type: Permanent Hours per week: Part time, 15 hours per week About the Role Join the team as a Reconnect Worker and help prevent youth homelessness by supporting young people and families experiencing conflict or crisis. You ll deliver focused mediation and personalised family support across London working with young people aged in schools, emergency placements, and services to strengthen relationships, improve communication and reduce the risk of homelessness. Your work will be grounded in detailed assessments, collaborative support planning and strengths based interventions that help families rebuild stability and stay connected. In this flexible, fast paced role, you ll manage a small caseload, work independently across multiple locations and build strong partnerships with schools, local authorities, Nightstop hosts and colleagues across the charity. You ll maintain clear, accurate records, contribute to safeguarding processes and advocate for young people when needed. Your creativity, impartiality and ability to engage families in challenging moments will be key as you help define and strengthen the national approach to family mediation and homelessness prevention. Please note that this role is offered as a part time (15 hours per week) permanent basis. In this role, you will: Provide focused family support and mediation to young people aged and their families experiencing conflict or breakdown. Manage a small caseload, completing risk assessments, needs assessments and structured support plans that drive measurable outcomes. Work across schools, Nightstop placements and other services to stabilise situations and reduce the risk of homelessness. Build strong partnerships with local authorities, schools and external agencies to strengthen referral pathways and holistic support. Maintain clear, accurate case records and follow all safeguarding, EDI, health and safety and lone working procedures. Advocate for young people and families when safeguarding concerns arise, ensuring safety and appropriate escalation. Work independently across multiple London locations, prioritising tasks and managing time effectively. Contribute to the charity s national prevention approach through peer learning, reflective practice and continuous service development. About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. Essential Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way. To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if candidate doesn t hold the qualification but training will have to be completed before the end of the probation period. Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration. Experience of carrying out risk and needs assessments and support planning for clients. Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. High level understanding of professional boundaries and ability to maintain impartiality Willingness and ability to travel independently and work from a number of different locations across the London region. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Desirable In order to attract the higher salary banding you will need: Demonstrable experience providing effective mediation services to families experiencing conflict Hold an accredited Interpersonal Mediation Certificate An in-depth understanding of issues relating to youth homelessness Independently manage and maintain a full caseload of families (15-20 families per FTE, or as identified by the service manager). Evidence through case recording, support planning and outcome monitoring that families are being supported effectively to make progress against the relevant national outcomes and that mediation is being used confidently and effectively to support this, when appropriate. What You ll Receive • Tailored training and development • Flexible working options where suitable • 26 days annual leave, rising with service • Family friendly leave policies • Pension scheme with employer contributions up to 7% • Employee Assistance Programme with 24/7 GP access • Discounts across retail, travel, food, fitness and more • Cash health plan for you and your family • Death in service benefit • Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 14, 2026
Full time
Reconnect Worker (London) Apply for this role if you want to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins. Location: Sherborne House, London Salary: £11,896.80 per annum, pro rata (FTE £29,742 per annum ILW) Closing Date: 22 March, 2026 Employment Type: Permanent Hours per week: Part time, 15 hours per week About the Role Join the team as a Reconnect Worker and help prevent youth homelessness by supporting young people and families experiencing conflict or crisis. You ll deliver focused mediation and personalised family support across London working with young people aged in schools, emergency placements, and services to strengthen relationships, improve communication and reduce the risk of homelessness. Your work will be grounded in detailed assessments, collaborative support planning and strengths based interventions that help families rebuild stability and stay connected. In this flexible, fast paced role, you ll manage a small caseload, work independently across multiple locations and build strong partnerships with schools, local authorities, Nightstop hosts and colleagues across the charity. You ll maintain clear, accurate records, contribute to safeguarding processes and advocate for young people when needed. Your creativity, impartiality and ability to engage families in challenging moments will be key as you help define and strengthen the national approach to family mediation and homelessness prevention. Please note that this role is offered as a part time (15 hours per week) permanent basis. In this role, you will: Provide focused family support and mediation to young people aged and their families experiencing conflict or breakdown. Manage a small caseload, completing risk assessments, needs assessments and structured support plans that drive measurable outcomes. Work across schools, Nightstop placements and other services to stabilise situations and reduce the risk of homelessness. Build strong partnerships with local authorities, schools and external agencies to strengthen referral pathways and holistic support. Maintain clear, accurate case records and follow all safeguarding, EDI, health and safety and lone working procedures. Advocate for young people and families when safeguarding concerns arise, ensuring safety and appropriate escalation. Work independently across multiple London locations, prioritising tasks and managing time effectively. Contribute to the charity s national prevention approach through peer learning, reflective practice and continuous service development. About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. Essential Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way. To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if candidate doesn t hold the qualification but training will have to be completed before the end of the probation period. Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration. Experience of carrying out risk and needs assessments and support planning for clients. Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. High level understanding of professional boundaries and ability to maintain impartiality Willingness and ability to travel independently and work from a number of different locations across the London region. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Desirable In order to attract the higher salary banding you will need: Demonstrable experience providing effective mediation services to families experiencing conflict Hold an accredited Interpersonal Mediation Certificate An in-depth understanding of issues relating to youth homelessness Independently manage and maintain a full caseload of families (15-20 families per FTE, or as identified by the service manager). Evidence through case recording, support planning and outcome monitoring that families are being supported effectively to make progress against the relevant national outcomes and that mediation is being used confidently and effectively to support this, when appropriate. What You ll Receive • Tailored training and development • Flexible working options where suitable • 26 days annual leave, rising with service • Family friendly leave policies • Pension scheme with employer contributions up to 7% • Employee Assistance Programme with 24/7 GP access • Discounts across retail, travel, food, fitness and more • Cash health plan for you and your family • Death in service benefit • Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Hours per week: 37.5 hours per week Shift Pattern: Monday to Friday 9am - 5pm Work Base: Office Based We have an exciting opportunity available within our Warwickshire Young People Services for the role of Service Manager. In this role, you will lead and oversee our accommodation sites based in Rugby and Nuneaton, ensuring the delivery of high-quality, person-centred support to individuals with compl click apply for full job details
Mar 14, 2026
Full time
Hours per week: 37.5 hours per week Shift Pattern: Monday to Friday 9am - 5pm Work Base: Office Based We have an exciting opportunity available within our Warwickshire Young People Services for the role of Service Manager. In this role, you will lead and oversee our accommodation sites based in Rugby and Nuneaton, ensuring the delivery of high-quality, person-centred support to individuals with compl click apply for full job details
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Mar 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
About the role: Porchlight's Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered. The role will include but is not limited to ensuring all Porchlight's owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved. Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. The role requires: Experience in effectively managing and leading a team. A flexible, responsive and solution focused approach. A minimum of 3 years' experience in Housing Sector or Property Management. Knowledge of Legislation and Regulatory Standards around Housing compliance. Good communication and prioritisation skills. Ability to manage a budget. Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995) Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Working pattern: 9am to 5pm Monday to Friday with some flexibility required. Contract type: Permanent Interview date: 7th April 2026 Please note, salaries are pro-rata for part-time positions. For further information about the role, or to have an informal chat with the recruiting manager, please contact Alex Swan on or email . For any further information regarding the application process please contact
Mar 14, 2026
Full time
About the role: Porchlight's Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered. The role will include but is not limited to ensuring all Porchlight's owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved. Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. The role requires: Experience in effectively managing and leading a team. A flexible, responsive and solution focused approach. A minimum of 3 years' experience in Housing Sector or Property Management. Knowledge of Legislation and Regulatory Standards around Housing compliance. Good communication and prioritisation skills. Ability to manage a budget. Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995) Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Working pattern: 9am to 5pm Monday to Friday with some flexibility required. Contract type: Permanent Interview date: 7th April 2026 Please note, salaries are pro-rata for part-time positions. For further information about the role, or to have an informal chat with the recruiting manager, please contact Alex Swan on or email . For any further information regarding the application process please contact
An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager. For more information about the role please click on the job title. This role is not open to sponsorship. Role Requirements Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes. Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets. To provide delivery and collection service to external stock generation sites through Donation Stations. To undertake bag drops and collections as required. To maintain strict control of security of all goods collected, transported and delivered. To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items. Role will involve a large amount of heavy lifting in picking up and moving stock including furniture. To support maintenance of multi-site storage of stock belonging to The Children s Trust Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate. To ensure customer care and quality of service. To act as the representative of The Children s Trust in the collection from and delivery to customers of donated goods and furniture. To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager. Training of Volunteer Van/Driver Assistants where necessary Provide all relevant training and development to the Volunteer Interview Date: 8th April 2026 About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Mar 14, 2026
Full time
An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager. For more information about the role please click on the job title. This role is not open to sponsorship. Role Requirements Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes. Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets. To provide delivery and collection service to external stock generation sites through Donation Stations. To undertake bag drops and collections as required. To maintain strict control of security of all goods collected, transported and delivered. To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items. Role will involve a large amount of heavy lifting in picking up and moving stock including furniture. To support maintenance of multi-site storage of stock belonging to The Children s Trust Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate. To ensure customer care and quality of service. To act as the representative of The Children s Trust in the collection from and delivery to customers of donated goods and furniture. To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager. Training of Volunteer Van/Driver Assistants where necessary Provide all relevant training and development to the Volunteer Interview Date: 8th April 2026 About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Melford Estate in partnership with Redfox Executive Selection Based Sudbury, Suffolk Excellent Salary + Accommodation Melford Estate, a historic Suffolk estate owned by the Hyde Parker family since 1786, is seeking to appoint a Farm Manager to lead the day-to-day operation of its farming enterprise. Located near Sudbury, Suffolk, the Estate extends to approximately 932 hectares, combining productive arable farming, woodland, stewardship land and diversified rural enterprises. The role offers the opportunity to manage a well-equipped farming operation within a respected and long-established estate environment. The Role This is a hands-on Farm Manager position requiring practical farming capability alongside strong organisational and leadership skills. Key responsibilities include: Managing the Estate's in-hand farming operations Leading and supporting field operations including drilling, spraying, cultivations and harvest Machinery operation and maintenance Crop planning and agronomy coordination Record keeping, compliance and farm administration Supporting the Estate's stewardship and environmental objectives The successful candidate will be equally comfortable on machinery, in the field and working closely with Estate ownership and advisers. The Farm The Estate benefits from modern machinery as well on farm grain storage. Interested? Apply via this website or call Max MacGillivray on quoting Ref: 6045M Please note:Any third-party applications or enquiries will be forwarded directly to Redfox Executive Selection, who are managing the recruitment process on behalf of Melford Estate. You can also apply for this role by clicking the Apply Button.
Mar 14, 2026
Full time
Melford Estate in partnership with Redfox Executive Selection Based Sudbury, Suffolk Excellent Salary + Accommodation Melford Estate, a historic Suffolk estate owned by the Hyde Parker family since 1786, is seeking to appoint a Farm Manager to lead the day-to-day operation of its farming enterprise. Located near Sudbury, Suffolk, the Estate extends to approximately 932 hectares, combining productive arable farming, woodland, stewardship land and diversified rural enterprises. The role offers the opportunity to manage a well-equipped farming operation within a respected and long-established estate environment. The Role This is a hands-on Farm Manager position requiring practical farming capability alongside strong organisational and leadership skills. Key responsibilities include: Managing the Estate's in-hand farming operations Leading and supporting field operations including drilling, spraying, cultivations and harvest Machinery operation and maintenance Crop planning and agronomy coordination Record keeping, compliance and farm administration Supporting the Estate's stewardship and environmental objectives The successful candidate will be equally comfortable on machinery, in the field and working closely with Estate ownership and advisers. The Farm The Estate benefits from modern machinery as well on farm grain storage. Interested? Apply via this website or call Max MacGillivray on quoting Ref: 6045M Please note:Any third-party applications or enquiries will be forwarded directly to Redfox Executive Selection, who are managing the recruitment process on behalf of Melford Estate. You can also apply for this role by clicking the Apply Button.
Civil Site Engineer Scotland / Highlands Permanent Competitive + Company commercial vehicle + Flexible Benefits Summary We are seeking an experienced Civil Project Engineer to support the delivery of large-scale construction works across the Scottish electrical distribution and transmission networks. This role forms part of our specialist engineering team responsible for civil works associated with HV and EHV substations, overhead line (OHL) infrastructure, and high-voltage cabling installations. As a Civil Project Engineer, you will coordinate and oversee civil engineering activities throughout the project lifecycle-from pre-construction planning to final handover-ensuring safe, efficient, and high-quality delivery. You will collaborate with design, planning, commercial and site teams to achieve programme, cost, and compliance targets while upholding the highest standards of Safety, Health, Environment and Quality (SHEQ). You will also act as a key technical representative during client, contractor and regulatory reviews, supporting effective communication and collaborative project delivery. Some of the key deliverables in this role will include: Deliver civil engineering works for HV/EHV construction projects across the Scottish transmission and distribution networks. Manage the integration of design and construction activities, ensuring alignment across technical, commercial and programme requirements. Coordinate design teams through design verification and assurance processes to meet programme milestones. Provide guidance on temporary works requirements and support Temporary Works Coordinators (TWC) and Supervisors (TWS) throughout the project lifecycle. Use project management systems to raise and manage contractual communications, including early warnings and compensation events. Applying CDM duties relevant to civil engineering works and supporting safe planning from preconstruction through delivery Develop, coordinate and maintain project programmes in conjunction with Site Managers and Project Planners. Prepare and submit handover documentation including Health & Safety files, Inspection & Test Plans (ITPs), and civil as-built records. Advise site teams on constructability, resolving on-site civil design challenges as they arise. Work with commercial teams to identify, scope and coordinate civil subcontract packages. Attend project start-up, coordination, and progress meetings as required. Assist the Operations and Project Managers with tasks that support safe and efficient contract delivery. Contribute to early-stage project development including constructability input, methodology planning, and tender support. Forecast civil resource requirements and assist in planning resources to meet contractual milestones. What we're looking for : Minimum three years' experience in civil engineering or construction management, ideally on infrastructure or energy projects. Experience delivering capital works on large or complex construction projects. Construction or project management qualification. Knowledge of CDM 2015 regulations and experience applying duty holder requirements to civil engineering projects, ensuring safe planning, coordination, and delivery across all construction phases. CSCS card (or equivalent). Full UK driving license. Preferable locations Inverness, Perth, Aberdeen, Glasgow, Edinburgh Education / Qualifications Degree in Civil engineering or related discipline qualifications are preferred. Project management qualification advantageous. Required Skills / Knowledge Experience in a similar civils role is desirable but not essential. Understanding of electrical network construction standards and procedures preferred. Strong knowledge of Temporary Works classifications and procedures. Effective communication, presentation, and stakeholder-management skills. Ability to collaborate with internal teams and external partners. Proficient in Microsoft Office and relevant digital project management tools. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we
Mar 14, 2026
Full time
Civil Site Engineer Scotland / Highlands Permanent Competitive + Company commercial vehicle + Flexible Benefits Summary We are seeking an experienced Civil Project Engineer to support the delivery of large-scale construction works across the Scottish electrical distribution and transmission networks. This role forms part of our specialist engineering team responsible for civil works associated with HV and EHV substations, overhead line (OHL) infrastructure, and high-voltage cabling installations. As a Civil Project Engineer, you will coordinate and oversee civil engineering activities throughout the project lifecycle-from pre-construction planning to final handover-ensuring safe, efficient, and high-quality delivery. You will collaborate with design, planning, commercial and site teams to achieve programme, cost, and compliance targets while upholding the highest standards of Safety, Health, Environment and Quality (SHEQ). You will also act as a key technical representative during client, contractor and regulatory reviews, supporting effective communication and collaborative project delivery. Some of the key deliverables in this role will include: Deliver civil engineering works for HV/EHV construction projects across the Scottish transmission and distribution networks. Manage the integration of design and construction activities, ensuring alignment across technical, commercial and programme requirements. Coordinate design teams through design verification and assurance processes to meet programme milestones. Provide guidance on temporary works requirements and support Temporary Works Coordinators (TWC) and Supervisors (TWS) throughout the project lifecycle. Use project management systems to raise and manage contractual communications, including early warnings and compensation events. Applying CDM duties relevant to civil engineering works and supporting safe planning from preconstruction through delivery Develop, coordinate and maintain project programmes in conjunction with Site Managers and Project Planners. Prepare and submit handover documentation including Health & Safety files, Inspection & Test Plans (ITPs), and civil as-built records. Advise site teams on constructability, resolving on-site civil design challenges as they arise. Work with commercial teams to identify, scope and coordinate civil subcontract packages. Attend project start-up, coordination, and progress meetings as required. Assist the Operations and Project Managers with tasks that support safe and efficient contract delivery. Contribute to early-stage project development including constructability input, methodology planning, and tender support. Forecast civil resource requirements and assist in planning resources to meet contractual milestones. What we're looking for : Minimum three years' experience in civil engineering or construction management, ideally on infrastructure or energy projects. Experience delivering capital works on large or complex construction projects. Construction or project management qualification. Knowledge of CDM 2015 regulations and experience applying duty holder requirements to civil engineering projects, ensuring safe planning, coordination, and delivery across all construction phases. CSCS card (or equivalent). Full UK driving license. Preferable locations Inverness, Perth, Aberdeen, Glasgow, Edinburgh Education / Qualifications Degree in Civil engineering or related discipline qualifications are preferred. Project management qualification advantageous. Required Skills / Knowledge Experience in a similar civils role is desirable but not essential. Understanding of electrical network construction standards and procedures preferred. Strong knowledge of Temporary Works classifications and procedures. Effective communication, presentation, and stakeholder-management skills. Ability to collaborate with internal teams and external partners. Proficient in Microsoft Office and relevant digital project management tools. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Mar 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
12 Month Fixed Term Contract/Secondment Opportunity. Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life, including gender, neurodiversity and across the poverty divide. The post is within the Benefits and Homeless Prevention Service. The service is high performing and is committed to helping residents and the challenges they face while supporting staff to perform to the high standards of the service. The London Borough of Hackney has one of the highest Housing Benefit caseloads in London and receives on average nearly 4,000 homelessness approaches a year. To meet these demands, the service has been innovative, agile, and constantly improving in its aim to be a leader in this field. We are looking for an exceptional Housing Benefit Assessor who has extensive experience assessing Housing Benefit claims from households placed in temporary accommodation. You will work as part of a team that is also responsible for the collection and recovery of temporary accommodation charges. Requirements of this role include: Proven experience in processing Housing Benefit and Council Tax Support claims in a local authority setting. In-depth knowledge of Housing Benefit administration, legislation, and procedures related to Council Tax Support. Ability to prioritise tasks and work accurately to meet targets and deadlines. Capable of working independently without close supervision. Ability to collaborate effectively as part of a team, ready to assist others, while also taking responsibility for individual work as needed. Competent in using Google applications, including Sheets, Docs, and Gmail. Excellent verbal and written communication skills, with a strong focus on customer service. Ability to work under pressure, managing a heavy and varied workload while explaining complex benefit and financial assessments clearly. Experience working with the Academy Benefits system and Civica Comino or W360, as well as Housing Management Systems. Efficient and accurate administration of all benefits applications received, including identifying and addressing overpayments in accordance with relevant regulations, legislation, and guidance. Skilled in identifying potential irregularities in benefit claims and referring these cases to the appropriate Fraud Services. Conducting and documenting necessary checks, while responding to queries in compliance with relevant legislation and service requirements. Ensuring that all decision letters, overpayment invoices, and reminders are issued promptly. Accurately coding payments and overpayments for subsidy purposes. Liaising with and guiding other Council departments (including partner authorities), external agencies, government bodies, organisations, stakeholders, members, and colleagues on all matters related to Revenues and Benefits Shared Services to ensure a high standard of service delivery whilst adhering to data protection policies If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications: 17 March 2026 (22:59) . Interview date: W/C 13 April 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive and Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Mar 14, 2026
Seasonal
12 Month Fixed Term Contract/Secondment Opportunity. Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life, including gender, neurodiversity and across the poverty divide. The post is within the Benefits and Homeless Prevention Service. The service is high performing and is committed to helping residents and the challenges they face while supporting staff to perform to the high standards of the service. The London Borough of Hackney has one of the highest Housing Benefit caseloads in London and receives on average nearly 4,000 homelessness approaches a year. To meet these demands, the service has been innovative, agile, and constantly improving in its aim to be a leader in this field. We are looking for an exceptional Housing Benefit Assessor who has extensive experience assessing Housing Benefit claims from households placed in temporary accommodation. You will work as part of a team that is also responsible for the collection and recovery of temporary accommodation charges. Requirements of this role include: Proven experience in processing Housing Benefit and Council Tax Support claims in a local authority setting. In-depth knowledge of Housing Benefit administration, legislation, and procedures related to Council Tax Support. Ability to prioritise tasks and work accurately to meet targets and deadlines. Capable of working independently without close supervision. Ability to collaborate effectively as part of a team, ready to assist others, while also taking responsibility for individual work as needed. Competent in using Google applications, including Sheets, Docs, and Gmail. Excellent verbal and written communication skills, with a strong focus on customer service. Ability to work under pressure, managing a heavy and varied workload while explaining complex benefit and financial assessments clearly. Experience working with the Academy Benefits system and Civica Comino or W360, as well as Housing Management Systems. Efficient and accurate administration of all benefits applications received, including identifying and addressing overpayments in accordance with relevant regulations, legislation, and guidance. Skilled in identifying potential irregularities in benefit claims and referring these cases to the appropriate Fraud Services. Conducting and documenting necessary checks, while responding to queries in compliance with relevant legislation and service requirements. Ensuring that all decision letters, overpayment invoices, and reminders are issued promptly. Accurately coding payments and overpayments for subsidy purposes. Liaising with and guiding other Council departments (including partner authorities), external agencies, government bodies, organisations, stakeholders, members, and colleagues on all matters related to Revenues and Benefits Shared Services to ensure a high standard of service delivery whilst adhering to data protection policies If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications: 17 March 2026 (22:59) . Interview date: W/C 13 April 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive and Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Project Manager Nationwide - Permanent Competitive + Car/Car allowance + Flexible Benefits Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects within the private network sector from start to finish whilst delivering our clients goals. The role reports to the Operations Manager and will cover the planning and delivery of multiple high and low voltage projects within the private networks sector such as renewable energy, airports, factories, public buildings, universities etc. Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects within budget and programme. Ensure that safety is at the forefront of everything we do, support and develop management teams to success. Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development. Ensure that financial planning and forecasting is accurate. Develop growth plans. Ensure that all teams are working in line with our core values. What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry. Minimum of 5yrs Experience in a management role. Experience with delivering projects for private sector clients, renewable energy clients or DNO's - Desirable DNO relationship management experience. Extensive understanding of private network sector requirements and specifications. NEBOSH/SMSTS Level Safety accreditation. Full Driving Licence, First Aid & Manual Handling - Desirable DNO Authorisations Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 14, 2026
Full time
Project Manager Nationwide - Permanent Competitive + Car/Car allowance + Flexible Benefits Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects within the private network sector from start to finish whilst delivering our clients goals. The role reports to the Operations Manager and will cover the planning and delivery of multiple high and low voltage projects within the private networks sector such as renewable energy, airports, factories, public buildings, universities etc. Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects within budget and programme. Ensure that safety is at the forefront of everything we do, support and develop management teams to success. Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development. Ensure that financial planning and forecasting is accurate. Develop growth plans. Ensure that all teams are working in line with our core values. What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry. Minimum of 5yrs Experience in a management role. Experience with delivering projects for private sector clients, renewable energy clients or DNO's - Desirable DNO relationship management experience. Extensive understanding of private network sector requirements and specifications. NEBOSH/SMSTS Level Safety accreditation. Full Driving Licence, First Aid & Manual Handling - Desirable DNO Authorisations Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
We are recruiting a Front of House Manager for an award-winning multi-million-pound holiday park, based in North Wales. Currently undergoing some refurbishments for a fresh look for the 2026 season, this is an opportunity to be a part of the latest chapter in the venue. The role will be to lead the restaurant team and elevate the guest experience across everyday service and our popular seasonal events. The Role As Front of House Manager, you will take full ownership of the day-to-day running of the restaurant floor and bar. You ll lead by example, set the tone for service, and ensure every guest receives a warm, professional, and memorable experience from arrival to departure. This is a hands-on leadership role, ideal for someone who takes pride in standards, enjoys building strong teams, and thrives in a high-quality hospitality environment. Key Responsibilities Lead, motivate and develop the front of house team Deliver consistently high standards of customer service Manage daily service, bookings, and guest flow Act as the main point of contact for guests during service Work closely with the kitchen team to ensure smooth, efficient operations Train staff on service standards, menus, and customer care Maintain presentation, cleanliness, and atmosphere throughout the restaurant Deliver seasonal events, parties, and owner functions in collaboration with the team Handle guest feedback professionally and proactively About You Proven experience as a Front of House Manager or in a senior hospitality role A natural leader who is confident, calm, and approachable Passionate about guest experience and attention to detail Strong organisational and communication skills Experienced in budgeting and cost analysis Comfortable working in a busy, high-quality restaurant environment Flexible to work evenings, weekends and peak holiday periods A genuine people-person who enjoys creating a welcoming atmosphere. On Offer 30-35 hours per week, Averaged across the year flexible to suit the right candidate A leadership role in one of the most scenic hospitality settings A supportive and professional working environment The opportunity to shape service standards and team culture Competitive pay (dependent on experience) A role within a close-knit holiday park community with year-round appeal Discounted membership at an Award-Winning Spa & Leisure Complex Shared accommodation may be available on site Apply today to avoid missing out!
Mar 14, 2026
Full time
We are recruiting a Front of House Manager for an award-winning multi-million-pound holiday park, based in North Wales. Currently undergoing some refurbishments for a fresh look for the 2026 season, this is an opportunity to be a part of the latest chapter in the venue. The role will be to lead the restaurant team and elevate the guest experience across everyday service and our popular seasonal events. The Role As Front of House Manager, you will take full ownership of the day-to-day running of the restaurant floor and bar. You ll lead by example, set the tone for service, and ensure every guest receives a warm, professional, and memorable experience from arrival to departure. This is a hands-on leadership role, ideal for someone who takes pride in standards, enjoys building strong teams, and thrives in a high-quality hospitality environment. Key Responsibilities Lead, motivate and develop the front of house team Deliver consistently high standards of customer service Manage daily service, bookings, and guest flow Act as the main point of contact for guests during service Work closely with the kitchen team to ensure smooth, efficient operations Train staff on service standards, menus, and customer care Maintain presentation, cleanliness, and atmosphere throughout the restaurant Deliver seasonal events, parties, and owner functions in collaboration with the team Handle guest feedback professionally and proactively About You Proven experience as a Front of House Manager or in a senior hospitality role A natural leader who is confident, calm, and approachable Passionate about guest experience and attention to detail Strong organisational and communication skills Experienced in budgeting and cost analysis Comfortable working in a busy, high-quality restaurant environment Flexible to work evenings, weekends and peak holiday periods A genuine people-person who enjoys creating a welcoming atmosphere. On Offer 30-35 hours per week, Averaged across the year flexible to suit the right candidate A leadership role in one of the most scenic hospitality settings A supportive and professional working environment The opportunity to shape service standards and team culture Competitive pay (dependent on experience) A role within a close-knit holiday park community with year-round appeal Discounted membership at an Award-Winning Spa & Leisure Complex Shared accommodation may be available on site Apply today to avoid missing out!
Job Title: Qualified Supervisor - Solar Projects Location: Birmingham (UK-wide travel required) Salary: £52,000 - £55,000 per annum Contract Type: Permanent Start Date: ASAP Role Overview We are seeking an experienced Qualified Supervisor to join a leading contractor in the solar industry. This is a permanent, full-time role based in Birmingham, with nationwide travel to commercial solar project sites. The ideal candidate will have a strong electrical background , hands-on experience supervising installations, and a proven track record on solar projects. Key Responsibilities Supervise and oversee electrical installations on commercial solar projects. Lead and manage a team of electricians, coordinating closely with project managers to meet project deadlines. Perform regular site inspections to ensure work meets safety standards and project specifications. Manage materials and procurement to ensure cost-effectiveness and quality . Provide on-the-job training and guidance to junior team members. Liaise with clients, contractors, and site managers to ensure smooth project delivery Maintain documentation and reporting for all sites. Essential Qualifications & Experience Qualified Electrician (18th Edition, 2391 Testing and Inspection, or equivalent). Minimum 3 years' experience in a supervisory or hands-on role on commercial electrical/solar projects. Proven experience with solar projects , including ground mount and commercial PV. Hands-on supervisory experience, with ability to manage a small team. Full UK driving licence. Strong attention to detail, proactive, and able to work independently. Desirable Experience with solar projects between 5kW and 12.5MW . Familiarity with project management tools or software. Interest in workshop tools, production materials, or installation processes. Benefits Salary: £52,000 - £55,000 per annum. Company van and tools provided. Accommodation paid when working away from home. 33 days' holiday including bank holidays. Pension scheme. UK-wide travel; all expenses covered including food and accommodation.
Mar 14, 2026
Full time
Job Title: Qualified Supervisor - Solar Projects Location: Birmingham (UK-wide travel required) Salary: £52,000 - £55,000 per annum Contract Type: Permanent Start Date: ASAP Role Overview We are seeking an experienced Qualified Supervisor to join a leading contractor in the solar industry. This is a permanent, full-time role based in Birmingham, with nationwide travel to commercial solar project sites. The ideal candidate will have a strong electrical background , hands-on experience supervising installations, and a proven track record on solar projects. Key Responsibilities Supervise and oversee electrical installations on commercial solar projects. Lead and manage a team of electricians, coordinating closely with project managers to meet project deadlines. Perform regular site inspections to ensure work meets safety standards and project specifications. Manage materials and procurement to ensure cost-effectiveness and quality . Provide on-the-job training and guidance to junior team members. Liaise with clients, contractors, and site managers to ensure smooth project delivery Maintain documentation and reporting for all sites. Essential Qualifications & Experience Qualified Electrician (18th Edition, 2391 Testing and Inspection, or equivalent). Minimum 3 years' experience in a supervisory or hands-on role on commercial electrical/solar projects. Proven experience with solar projects , including ground mount and commercial PV. Hands-on supervisory experience, with ability to manage a small team. Full UK driving licence. Strong attention to detail, proactive, and able to work independently. Desirable Experience with solar projects between 5kW and 12.5MW . Familiarity with project management tools or software. Interest in workshop tools, production materials, or installation processes. Benefits Salary: £52,000 - £55,000 per annum. Company van and tools provided. Accommodation paid when working away from home. 33 days' holiday including bank holidays. Pension scheme. UK-wide travel; all expenses covered including food and accommodation.
Linesman Civils Operative Basingstoke Permanent Competitive + Flexible Benefits Summary Our Operations team are looking for a Civils Gang of two people who will be responsible for the general ground-work and supporting with installation and signage functions. We are looking for a team player with the relevant industry experience, and someone who is eventually looking to progress into a supervision and on site management role. This role is for a C ivils OHL Operative (Poler) and the candidate will be required to ensure that all work is completed in a safe and professional manner and to a high standard and in accordance with Freedom policies and procedures and inline with all standards required. You will work safely at all times and ensure safety of all those working around them. Some of the key deliverables in this role will include: Excavation works including service trenching Pole erecting Operation of small highways maintenance plant and equipment Carry out ground surveys and locate underground services using cable avoidance tools Liaising with on-site representatives Reading designs Reinstatement of cable joint bays and cable installation Installation of electrical cable (Training can be provided) To carry out and continuously review hazards and risks associated with each project To lead by example and safely undertake works as directed, ensuring all work is carried out efficiently and in accordance with company procedures and client/company distribution safety rules To highlight any concerns, unsafe conditions or acts to your line manager Permit to Dig What we're looking for : Skills/ qualifications required: Proven track record of working on or adjacent to the electricity distribution networks Understanding of the Electrical Safety rules NRSWA/EUSR/CSCS cards Mechanical Excavators/CPCS/NPORS cards Understanding of the Interpretation of mains records Manual handling training Winch Training Towing Licence First Aid Risk assessment training Knowledge of Use of hydraulically operated plant and equipment Cable avoidance/abrasive wheel training What would be beneficial: Streetworks (not essential but beneficial) and experience on site. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 14, 2026
Full time
Linesman Civils Operative Basingstoke Permanent Competitive + Flexible Benefits Summary Our Operations team are looking for a Civils Gang of two people who will be responsible for the general ground-work and supporting with installation and signage functions. We are looking for a team player with the relevant industry experience, and someone who is eventually looking to progress into a supervision and on site management role. This role is for a C ivils OHL Operative (Poler) and the candidate will be required to ensure that all work is completed in a safe and professional manner and to a high standard and in accordance with Freedom policies and procedures and inline with all standards required. You will work safely at all times and ensure safety of all those working around them. Some of the key deliverables in this role will include: Excavation works including service trenching Pole erecting Operation of small highways maintenance plant and equipment Carry out ground surveys and locate underground services using cable avoidance tools Liaising with on-site representatives Reading designs Reinstatement of cable joint bays and cable installation Installation of electrical cable (Training can be provided) To carry out and continuously review hazards and risks associated with each project To lead by example and safely undertake works as directed, ensuring all work is carried out efficiently and in accordance with company procedures and client/company distribution safety rules To highlight any concerns, unsafe conditions or acts to your line manager Permit to Dig What we're looking for : Skills/ qualifications required: Proven track record of working on or adjacent to the electricity distribution networks Understanding of the Electrical Safety rules NRSWA/EUSR/CSCS cards Mechanical Excavators/CPCS/NPORS cards Understanding of the Interpretation of mains records Manual handling training Winch Training Towing Licence First Aid Risk assessment training Knowledge of Use of hydraulically operated plant and equipment Cable avoidance/abrasive wheel training What would be beneficial: Streetworks (not essential but beneficial) and experience on site. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Senior Authorised Person (11kV/33kV) Basildon / South East Permanent Competitive + Commercial vehicle or Car/Car allowance + Flexible Benefits Summary Freedom Networks are looking to recruit a candidate that can carry out LV & HV switching, isolation, earthing, identification of the point of work and issue of safety documentation duties on construction and asset replacement projects on the distribution network. Some of the key deliverables in this role will include: Plan outages and produce switching programmes and liaise with System Control. Make dead, isolate and earth high voltage electrical networks. Facilitate a safe working environment during high voltage working. Identify and release apparatus to be worked on by issue of Safety Documents and Permits to Work. Carry out high voltage testing and fault location Reenergise the network on completion. Ensure that employees on site conform to Freedom's SHE policy and issued safety instructions. Implement Freedom's, and customers, safety rules, instructions, standing orders and procedures. Prepare files for projects in accordance with Freedom policy and in Compliance with the CDM Regulations where required. Ensure Risk Assessments are carried out at all stages of a project (design, planning, generic and Daily On Site) in accordance with Freedom standard on Risk Assessment. Ensure that all statutory records, certificates, licenses, notifications and notices are in place. Proactively support a safety culture Take overview of work activities to be completed, and plan accordingly for effective and timely completion of work. Complete records in an accurate and timely manner. e.g. as builts, work record sheets. Liaise with employees and control centres to organise shutdowns and Permits to Work. Liaise with appropriate people to ensure the smooth running of projects, e.g. site managers and supervisors, subcontractors, clients, customers, landowners, suppliers and colleagues. Develop and mentor trainees. What we're looking for : Background of SAP duties on an 11kV - 132kV network Excellent communication skills with the ability to liaise at various levels with strong interpersonal skills A HNC/Degree in Electrical Engineering (and/or time served) Excellent I.T. Skills. Current/Recent SAP authorisation on the UKPN network at 11kV - 132kV Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 14, 2026
Full time
Senior Authorised Person (11kV/33kV) Basildon / South East Permanent Competitive + Commercial vehicle or Car/Car allowance + Flexible Benefits Summary Freedom Networks are looking to recruit a candidate that can carry out LV & HV switching, isolation, earthing, identification of the point of work and issue of safety documentation duties on construction and asset replacement projects on the distribution network. Some of the key deliverables in this role will include: Plan outages and produce switching programmes and liaise with System Control. Make dead, isolate and earth high voltage electrical networks. Facilitate a safe working environment during high voltage working. Identify and release apparatus to be worked on by issue of Safety Documents and Permits to Work. Carry out high voltage testing and fault location Reenergise the network on completion. Ensure that employees on site conform to Freedom's SHE policy and issued safety instructions. Implement Freedom's, and customers, safety rules, instructions, standing orders and procedures. Prepare files for projects in accordance with Freedom policy and in Compliance with the CDM Regulations where required. Ensure Risk Assessments are carried out at all stages of a project (design, planning, generic and Daily On Site) in accordance with Freedom standard on Risk Assessment. Ensure that all statutory records, certificates, licenses, notifications and notices are in place. Proactively support a safety culture Take overview of work activities to be completed, and plan accordingly for effective and timely completion of work. Complete records in an accurate and timely manner. e.g. as builts, work record sheets. Liaise with employees and control centres to organise shutdowns and Permits to Work. Liaise with appropriate people to ensure the smooth running of projects, e.g. site managers and supervisors, subcontractors, clients, customers, landowners, suppliers and colleagues. Develop and mentor trainees. What we're looking for : Background of SAP duties on an 11kV - 132kV network Excellent communication skills with the ability to liaise at various levels with strong interpersonal skills A HNC/Degree in Electrical Engineering (and/or time served) Excellent I.T. Skills. Current/Recent SAP authorisation on the UKPN network at 11kV - 132kV Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Service Manager Location: Abingdon Foyer Salary: £34,000 per annum Vacancy Type: Full-time Closing date: 02 April, 2026 Are you passionate about making a real difference in people s lives? If so, we d love to hear from you! Abingdon Foyer, Oxford is an established housing project for young people. We re looking for a Service Manager to lead one of our Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness. In this role, you ll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person-centred support planning. You ll champion customer co-production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You ll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes. What we re looking for Experience in a leadership role within supported living, housing, or social care. Knowledge of person-centred planning, safeguarding, and housing law. Ability to manage budgets, performance, and compliance effectively. Strong communication and relationship-building skills. Commitment to equality, diversity, and trauma-informed practice. IT proficiency and excellent report-writing skills. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Mar 13, 2026
Full time
Service Manager Location: Abingdon Foyer Salary: £34,000 per annum Vacancy Type: Full-time Closing date: 02 April, 2026 Are you passionate about making a real difference in people s lives? If so, we d love to hear from you! Abingdon Foyer, Oxford is an established housing project for young people. We re looking for a Service Manager to lead one of our Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness. In this role, you ll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person-centred support planning. You ll champion customer co-production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You ll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes. What we re looking for Experience in a leadership role within supported living, housing, or social care. Knowledge of person-centred planning, safeguarding, and housing law. Ability to manage budgets, performance, and compliance effectively. Strong communication and relationship-building skills. Commitment to equality, diversity, and trauma-informed practice. IT proficiency and excellent report-writing skills. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
An existing client to Sphere, are looking to employ a Technical Manager / Senior Technical Manager with immediate effect. Your new company are a regional Bristol based, award winning, bespoke Residential developer, offering high end homes across the South West. Whilst working in this role, you will oversee Design / Technical elements of new build projects, from Infrastructure, Civils, and 278 Works, through to completion of the accommodation. You will also be capable of managing a small team and more junior members of the Technical department. For further information or to express your interest in this position, please contact Jack Durrant at your earliest convenience.
Mar 13, 2026
Full time
An existing client to Sphere, are looking to employ a Technical Manager / Senior Technical Manager with immediate effect. Your new company are a regional Bristol based, award winning, bespoke Residential developer, offering high end homes across the South West. Whilst working in this role, you will oversee Design / Technical elements of new build projects, from Infrastructure, Civils, and 278 Works, through to completion of the accommodation. You will also be capable of managing a small team and more junior members of the Technical department. For further information or to express your interest in this position, please contact Jack Durrant at your earliest convenience.
Job Description: Mobile Advice Administrator - (MAC) Overview Our Client is seeking a dedicated and passionate Mobile Advice Administrator (MAC) to join their Advice team on a fixed-term basis (up to 6 months). In this role, you will play a key part in delivering tailored energy efficiency advice and broader support to energy consumers, primarily via the Mobile Advice Centre (MAC) van. This position involves both office-based and site-based work across the North West/West Yorkshire region, with occasional site-based coverage required for sickness or annual leave. As a Mobile Advice Administrator, you will have the opportunity to positively impact the lives of vulnerable individuals and families by helping them reduce energy bills and increase energy efficiency. This role is perfect for someone who thrives in a dynamic and collaborative environment, is committed to providing top-tier service, and is passionate about making a meaningful difference in the community. Salary Scale : G5, including 5% pension contribution, 23 days holiday (pro-rata), childcare vouchers, 37 hours per week. Location : West Yorkshire/North West region and office-based, with occasional site-based work in Halifax. Reports to : Advice Team Manager Responsibilities Key Responsibilities Provide tailored, high-impact energy-saving advice to individuals and families through the Mobile Advice Centre (MAC) van and digital channels. Conduct comprehensive needs assessments for customers and deliver relevant, practical guidance on energy-efficient behavior, low-cost interventions, and utility measures. Identify and connect individuals with available financial assistance for energy efficiency upgrades, including regional or national funding programs. Make referrals for additional financial support (e.g., income maximisation opportunities). Support operational delivery by managing administrative tasks and performing advice calls when events are not scheduled. Monitor and meet Key Performance Indicators (KPIs), particularly in relation to productivity, client engagement, and service quality. Stakeholder Engagement Establish and maintain relationships with stakeholders and partner organizations, fostering opportunities for collaborations and shared events. Represent the organization positively at events and venues to promote support services and build strong local connections. Team Contribution & Development Collaborate with colleagues to allocate resources efficiently and ensure seamless project delivery. Recommend process improvements and assist in implementing organizational changes. Support training initiatives for team members, enhancing collective knowledge and expertise. Reporting & Data Management Maintain meticulous records on CRM systems, documenting customer engagements, advice provided, and observed outcomes (e.g., energy savings). Support in internal and external reporting of project results. Transportation Requirements Safely handle the operation of a Peugeot Boxer Floor Cab Van as part of MAC duties. Provide your own vehicle for travel to the vehicle depot in Elland and other required sites, with mileage expenses reimbursed (business insurance must be maintained). Qualifications Essential - Non Negotiables Valid UK Driving License (no violations/endorsements) and access to a personal vehicle. Proven ability to effectively provide advice and support, both verbally and in writing, with high levels of empathy and professionalism. Strong IT proficiency with the ability to learn new systems quickly (training provided). Demonstrated customer service skills, with the ability to engage effectively with individuals from diverse backgrounds. Comfort working towards measurable performance indicators (KPIs) and managing competing priorities efficiently. Ability to collaborate within a team while contributing to shared objectives in high-pressure or changing environments. Desirable Previous experience in providing energy efficiency advice or supporting vulnerable communities. Knowledge of energy efficiency measures, funding schemes, or benefits that support income maximization. Day-to-Day Morning Duties : Begin operations or prepare the Mobile Advice Centre (MAC) for daily activities, including organizing resources, reviewing appointments, and ensuring the MAC van is ready for deployment. Client Engagement : Travel to pre-planned sites to provide in-depth energy advice and assistance tailored to varying needs, maintaining a professional and empathetic approach. Administrative Support : Handle administrative tasks such as data entry, report generation, and CRM updates when not scheduled for on-site events. Collaborative Work : Participate in team meetings to discuss performance metrics, service improvements, and customer feedback. Travel & Logistics : Drive the MAC van to designated locations or use your own vehicle as required for site visits; ensure all client interactions are logged appropriately. Customer Support : Handle phone calls or follow up on inquiries, providing timely and accurate energy efficiency advice. Feedback & Reporting : Analyze service delivery outcomes and provide comprehensive reports as required. Equality, Diversity, and Inclusion Our Client values diversity and is dedicated to creating an inclusive environment for all employees. They welcome applicants from all backgrounds and encourage individuals from underrepresented groups to apply. Accommodations and adjustments will be made available during the recruitment process upon request to ensure fairness and accessibility for all candidates. Our Client hopes you're excited about applying for the Mobile Advice Administrator role and joining a team driven by a mission to improve lives through energy advice and support services. If you want your work to have a genuine impact, this role is an opportunity to make a difference. Apply now and help create a sustainable, energy-efficient future for all!
Mar 13, 2026
Full time
Job Description: Mobile Advice Administrator - (MAC) Overview Our Client is seeking a dedicated and passionate Mobile Advice Administrator (MAC) to join their Advice team on a fixed-term basis (up to 6 months). In this role, you will play a key part in delivering tailored energy efficiency advice and broader support to energy consumers, primarily via the Mobile Advice Centre (MAC) van. This position involves both office-based and site-based work across the North West/West Yorkshire region, with occasional site-based coverage required for sickness or annual leave. As a Mobile Advice Administrator, you will have the opportunity to positively impact the lives of vulnerable individuals and families by helping them reduce energy bills and increase energy efficiency. This role is perfect for someone who thrives in a dynamic and collaborative environment, is committed to providing top-tier service, and is passionate about making a meaningful difference in the community. Salary Scale : G5, including 5% pension contribution, 23 days holiday (pro-rata), childcare vouchers, 37 hours per week. Location : West Yorkshire/North West region and office-based, with occasional site-based work in Halifax. Reports to : Advice Team Manager Responsibilities Key Responsibilities Provide tailored, high-impact energy-saving advice to individuals and families through the Mobile Advice Centre (MAC) van and digital channels. Conduct comprehensive needs assessments for customers and deliver relevant, practical guidance on energy-efficient behavior, low-cost interventions, and utility measures. Identify and connect individuals with available financial assistance for energy efficiency upgrades, including regional or national funding programs. Make referrals for additional financial support (e.g., income maximisation opportunities). Support operational delivery by managing administrative tasks and performing advice calls when events are not scheduled. Monitor and meet Key Performance Indicators (KPIs), particularly in relation to productivity, client engagement, and service quality. Stakeholder Engagement Establish and maintain relationships with stakeholders and partner organizations, fostering opportunities for collaborations and shared events. Represent the organization positively at events and venues to promote support services and build strong local connections. Team Contribution & Development Collaborate with colleagues to allocate resources efficiently and ensure seamless project delivery. Recommend process improvements and assist in implementing organizational changes. Support training initiatives for team members, enhancing collective knowledge and expertise. Reporting & Data Management Maintain meticulous records on CRM systems, documenting customer engagements, advice provided, and observed outcomes (e.g., energy savings). Support in internal and external reporting of project results. Transportation Requirements Safely handle the operation of a Peugeot Boxer Floor Cab Van as part of MAC duties. Provide your own vehicle for travel to the vehicle depot in Elland and other required sites, with mileage expenses reimbursed (business insurance must be maintained). Qualifications Essential - Non Negotiables Valid UK Driving License (no violations/endorsements) and access to a personal vehicle. Proven ability to effectively provide advice and support, both verbally and in writing, with high levels of empathy and professionalism. Strong IT proficiency with the ability to learn new systems quickly (training provided). Demonstrated customer service skills, with the ability to engage effectively with individuals from diverse backgrounds. Comfort working towards measurable performance indicators (KPIs) and managing competing priorities efficiently. Ability to collaborate within a team while contributing to shared objectives in high-pressure or changing environments. Desirable Previous experience in providing energy efficiency advice or supporting vulnerable communities. Knowledge of energy efficiency measures, funding schemes, or benefits that support income maximization. Day-to-Day Morning Duties : Begin operations or prepare the Mobile Advice Centre (MAC) for daily activities, including organizing resources, reviewing appointments, and ensuring the MAC van is ready for deployment. Client Engagement : Travel to pre-planned sites to provide in-depth energy advice and assistance tailored to varying needs, maintaining a professional and empathetic approach. Administrative Support : Handle administrative tasks such as data entry, report generation, and CRM updates when not scheduled for on-site events. Collaborative Work : Participate in team meetings to discuss performance metrics, service improvements, and customer feedback. Travel & Logistics : Drive the MAC van to designated locations or use your own vehicle as required for site visits; ensure all client interactions are logged appropriately. Customer Support : Handle phone calls or follow up on inquiries, providing timely and accurate energy efficiency advice. Feedback & Reporting : Analyze service delivery outcomes and provide comprehensive reports as required. Equality, Diversity, and Inclusion Our Client values diversity and is dedicated to creating an inclusive environment for all employees. They welcome applicants from all backgrounds and encourage individuals from underrepresented groups to apply. Accommodations and adjustments will be made available during the recruitment process upon request to ensure fairness and accessibility for all candidates. Our Client hopes you're excited about applying for the Mobile Advice Administrator role and joining a team driven by a mission to improve lives through energy advice and support services. If you want your work to have a genuine impact, this role is an opportunity to make a difference. Apply now and help create a sustainable, energy-efficient future for all!
Scheduling Coordinator Location: Hybrid - Cannock Salary: £26,500 per annum pro rata Contract Type: Fixed Term Contract, 9 months What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Contract Duration), Additional Holiday Purchase, Hybrid Working, Life Assurance, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why do we want you At Phoenix Health & Safety, part of Wilmington plc, we rely on people who take pride in keeping things running smoothly. In this role, you ll be at the centre of our market leading training operation, making sure schedules line up, our Trainers have what they need, and our clients enjoy the brilliant service they expect from us. It s a role where your organisation, problem solving, and calm-under-pressure approach will really shine. If you re looking for a place where your coordination skills genuinely make a difference every day, we d love you to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! In this role, you ll make sure our Trainers are in the right place at the right time and that clients receive exceptional service every step of the way. You'll be responsible for: • Taking ownership of the day to day coordination of our scheduling department, keeping everything running smoothly. • Scheduling courses, managing trainer diaries, and working closely with clients to make sure they have a great experience from the moment they book. • Running weekly training statistics reports and sharing insights with the team. • Staying on top of a busy inbox and handling all communications promptly and professionally. • Updating and maintaining accurate information in our scheduling system (ScheduleIT). • Sharing upcoming training dates with our sales and marketing teams so they can plan effectively. • Working closely with the sales team to book clients onto the right courses at the right times. • Sending course confirmations and all the necessary details to clients. • Spotting and resolving any scheduling clashes and looking for smarter ways to improve our processes. • Supporting the Scheduling Manager with any ad hoc administrative tasks that keep the department running efficiently. What s the Best Thing About This Role You ll be at the heart of our operations no two days are the same! You ll get to collaborate with multiple teams, contribute to client satisfaction, and see the direct impact of your organisational skills on our business success. What s the Most Challenging Thing About This Role Managing multiple priorities and balancing the needs of clients, trainers, and internal teams can be challenging. You ll need to stay calm under pressure, think ahead, and adapt quickly to changes in schedules or client requirements. To be successful in this role, you must have/ be: • Previous experience in a coordination or scheduling role. • Experience working with Microsoft Teams, Outlook, and SharePoint. • A natural ability to juggle multiple tasks, with strong communication and organisational skills. • Confidence in managing the logistics behind training sessions, including travel and accommodation for both clients and trainers. • The ability to work independently, stay self motivated, and manage your time effectively when working from home. To be successful in this role, it would be great if you have: • Familiarity with the ScheduleIT system. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix, part of Wilmington plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Mar 13, 2026
Contractor
Scheduling Coordinator Location: Hybrid - Cannock Salary: £26,500 per annum pro rata Contract Type: Fixed Term Contract, 9 months What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Contract Duration), Additional Holiday Purchase, Hybrid Working, Life Assurance, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why do we want you At Phoenix Health & Safety, part of Wilmington plc, we rely on people who take pride in keeping things running smoothly. In this role, you ll be at the centre of our market leading training operation, making sure schedules line up, our Trainers have what they need, and our clients enjoy the brilliant service they expect from us. It s a role where your organisation, problem solving, and calm-under-pressure approach will really shine. If you re looking for a place where your coordination skills genuinely make a difference every day, we d love you to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! In this role, you ll make sure our Trainers are in the right place at the right time and that clients receive exceptional service every step of the way. You'll be responsible for: • Taking ownership of the day to day coordination of our scheduling department, keeping everything running smoothly. • Scheduling courses, managing trainer diaries, and working closely with clients to make sure they have a great experience from the moment they book. • Running weekly training statistics reports and sharing insights with the team. • Staying on top of a busy inbox and handling all communications promptly and professionally. • Updating and maintaining accurate information in our scheduling system (ScheduleIT). • Sharing upcoming training dates with our sales and marketing teams so they can plan effectively. • Working closely with the sales team to book clients onto the right courses at the right times. • Sending course confirmations and all the necessary details to clients. • Spotting and resolving any scheduling clashes and looking for smarter ways to improve our processes. • Supporting the Scheduling Manager with any ad hoc administrative tasks that keep the department running efficiently. What s the Best Thing About This Role You ll be at the heart of our operations no two days are the same! You ll get to collaborate with multiple teams, contribute to client satisfaction, and see the direct impact of your organisational skills on our business success. What s the Most Challenging Thing About This Role Managing multiple priorities and balancing the needs of clients, trainers, and internal teams can be challenging. You ll need to stay calm under pressure, think ahead, and adapt quickly to changes in schedules or client requirements. To be successful in this role, you must have/ be: • Previous experience in a coordination or scheduling role. • Experience working with Microsoft Teams, Outlook, and SharePoint. • A natural ability to juggle multiple tasks, with strong communication and organisational skills. • Confidence in managing the logistics behind training sessions, including travel and accommodation for both clients and trainers. • The ability to work independently, stay self motivated, and manage your time effectively when working from home. To be successful in this role, it would be great if you have: • Familiarity with the ScheduleIT system. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix, part of Wilmington plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Platinum Travel Recruitment are seeking an experienced Travel Operations Co-ordinator to join a fabulous travel & events group company, hybrid working in the Surrey area. If you are from a travel industry background with operations or sales support experience seeking a rewarding career with a forward thinking and supportive company, this is the role for you. The main focus of this exciting Travel Operations role is to work alongside your colleagues and our clients to deliver exceptional events and a great customer journey. To be considered for the role the applicant must have similar operations / sales support / administration experience from the travel industry background. Travel Operations Co-ordinator - Perks Monday to Friday, 35 hours per week, with options to work 08 00, 08 30, 09 00, 09 30 (flexible working hour requests can also be considered around term time). Annual salary reviews linked to performance. Reward and recognition programme. Pension scheme Access to company funded Health and Mental Wellbeing resources. Generous Holiday leave Up to 10 days un-paid leave can be requested Training, development, and progression opportunities. Team activities A people focused, customer centric environment with an amazing support network. We have built an exciting, energetic, and innovative culture by working together. Travel to our events, including tickets to access Disney parks or Wimbledon when working at these locations. Travel Operations Co-ordinator Duties: Supporting you Operations Manager in onboarding and developing junior team members. Taking ownership of an event, or element of an event, to ensure that work delegated between the team is planned and completed effectively. Ensuring tour documentation and supporting literature is completed accurately and to a high standard and within turnaround times Encouraging good customer service, liaising with customers in a timely manner, to gather group details, understand their requests and confirm all elements of their booking. Liaising with suppliers and building stronger relationships to source and confirm key tour elements, such as visits, meals, and event venues. Working with suppliers / colleagues to confirm travel, accommodation, event partners and venues. Organise logistics for multiple groups travelling at once. Playing a leading role in the event delivery on the ground, regularly travelling to our events and working with groups and suppliers face to face. Locations ideal for this role include Sutton, Epsom, Kingston, Croydon, Leatherhead, Cobham, Reigate and Wimbledon.
Mar 13, 2026
Full time
Platinum Travel Recruitment are seeking an experienced Travel Operations Co-ordinator to join a fabulous travel & events group company, hybrid working in the Surrey area. If you are from a travel industry background with operations or sales support experience seeking a rewarding career with a forward thinking and supportive company, this is the role for you. The main focus of this exciting Travel Operations role is to work alongside your colleagues and our clients to deliver exceptional events and a great customer journey. To be considered for the role the applicant must have similar operations / sales support / administration experience from the travel industry background. Travel Operations Co-ordinator - Perks Monday to Friday, 35 hours per week, with options to work 08 00, 08 30, 09 00, 09 30 (flexible working hour requests can also be considered around term time). Annual salary reviews linked to performance. Reward and recognition programme. Pension scheme Access to company funded Health and Mental Wellbeing resources. Generous Holiday leave Up to 10 days un-paid leave can be requested Training, development, and progression opportunities. Team activities A people focused, customer centric environment with an amazing support network. We have built an exciting, energetic, and innovative culture by working together. Travel to our events, including tickets to access Disney parks or Wimbledon when working at these locations. Travel Operations Co-ordinator Duties: Supporting you Operations Manager in onboarding and developing junior team members. Taking ownership of an event, or element of an event, to ensure that work delegated between the team is planned and completed effectively. Ensuring tour documentation and supporting literature is completed accurately and to a high standard and within turnaround times Encouraging good customer service, liaising with customers in a timely manner, to gather group details, understand their requests and confirm all elements of their booking. Liaising with suppliers and building stronger relationships to source and confirm key tour elements, such as visits, meals, and event venues. Working with suppliers / colleagues to confirm travel, accommodation, event partners and venues. Organise logistics for multiple groups travelling at once. Playing a leading role in the event delivery on the ground, regularly travelling to our events and working with groups and suppliers face to face. Locations ideal for this role include Sutton, Epsom, Kingston, Croydon, Leatherhead, Cobham, Reigate and Wimbledon.