Here at Bournemouth & Poole College, we have a position available for a Customer Service Advisor on a part time 4 days per week, permanent basis . In return,you will receive a competitive salary of £24,263 per annum, pro rata (£19,344.82 per annum). At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College's Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The Customer Service Advisor Role: The Customer Services team provides a friendly, welcoming and effective front-of-house service both through the College Enquiry Centre and in Reception dealing with enquiries from customers, students and colleagues. Responsibilities as our Customer Service Advisor will include: Be the first point of contact for incoming telephone calls, answering queries using the College's CRM system and providing initial information, as required. Process all customer enquiries in a timely and responsive manner in line with College standards offering outstanding levels of service. Deal with messages left on the voicemail in accordance with procedures. Take messages when necessary and e-mail them to the correct contacts Work with the other support teams to correctly signpost enquirers and give correct and up-to-date information Work with colleagues on both sites to ensure information is passed on and updated To assist with The College Emergency Evacuation Procedure, including initial contact with the emergency services. Processing petty cash, counting of floats & supporting cash officer with daily banking Issue staff and student ID badges As our Customer Service Advisor, you'll ideally have: Level 2 (or equivalent) English and Maths Competent in Microsoft Office applications Worked in a reception environment or busy office when customer service was key Aware of the importance of delivering high standards of customer service Excellent telephone manner Communication skills including written and verbal Excellent administration skills Proactive, focused and well organized Willingness to learn new systems Benefits you will receive: You will receive excellent benefits and a competitive salary: 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service up to 4 days additional leave during the Christmas closure period Access to Discount Schemes at multiple retailers Enrolment into the NEST Pension Scheme Closing Date: 25 March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you feel you are the right candidate for this Customer Service Advisor role,then please click ' apply' now! We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
Mar 03, 2026
Full time
Here at Bournemouth & Poole College, we have a position available for a Customer Service Advisor on a part time 4 days per week, permanent basis . In return,you will receive a competitive salary of £24,263 per annum, pro rata (£19,344.82 per annum). At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College's Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The Customer Service Advisor Role: The Customer Services team provides a friendly, welcoming and effective front-of-house service both through the College Enquiry Centre and in Reception dealing with enquiries from customers, students and colleagues. Responsibilities as our Customer Service Advisor will include: Be the first point of contact for incoming telephone calls, answering queries using the College's CRM system and providing initial information, as required. Process all customer enquiries in a timely and responsive manner in line with College standards offering outstanding levels of service. Deal with messages left on the voicemail in accordance with procedures. Take messages when necessary and e-mail them to the correct contacts Work with the other support teams to correctly signpost enquirers and give correct and up-to-date information Work with colleagues on both sites to ensure information is passed on and updated To assist with The College Emergency Evacuation Procedure, including initial contact with the emergency services. Processing petty cash, counting of floats & supporting cash officer with daily banking Issue staff and student ID badges As our Customer Service Advisor, you'll ideally have: Level 2 (or equivalent) English and Maths Competent in Microsoft Office applications Worked in a reception environment or busy office when customer service was key Aware of the importance of delivering high standards of customer service Excellent telephone manner Communication skills including written and verbal Excellent administration skills Proactive, focused and well organized Willingness to learn new systems Benefits you will receive: You will receive excellent benefits and a competitive salary: 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service up to 4 days additional leave during the Christmas closure period Access to Discount Schemes at multiple retailers Enrolment into the NEST Pension Scheme Closing Date: 25 March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you feel you are the right candidate for this Customer Service Advisor role,then please click ' apply' now! We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
Paid Emails Work From Home Job Description Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
Mar 03, 2026
Full time
Paid Emails Work From Home Job Description Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
Our client, a reputable company in the technology and telecommunications sector, is currently seeking a Customer Service Advisor to join their mobile telecommunications team in Lee on the Solent. Key Responsibilities: Handle inbound and outbound customer enquiries via phone, email and ticket systems Assist customers with mobile plans, billing queries, upgrades, device troubleshooting, and account management Resolve issues efficiently while maintaining high levels of customer satisfaction Clearly explain mobile products, tariffs, data usage, roaming, and network services Identify opportunities to retain customers and promote relevant products or services where appropriate Accurately update customer records and document interactions using internal systems Follow company policies, compliance requirements, and data protection guidelines Work collaboratively with team members and escalate complex issues when required Job Requirements: Previous experience in customer service, call centre, or retail (telecoms experience is preferable but not essential) Strong communication skills with the ability to explain technical information clearly Confident using computer systems and learning new software quickly Problem-solving mindset with a calm, professional approach Ability to manage multiple tasks in a fast-paced environment Good attention to detail and organisational skills Benefits: Competitive salary Full-time position with a supportive work schedule (Monday to Thursday 9-5, Friday 9-4:30) Opportunities for professional development and training Positive and collaborative work environment Employee benefits package If you possess a customer-focused approach and are keen to join a dynamic team in the telecommunications industry, we would love to hear from you. Apply now to become a valued Customer Service Advisor with our client in Lee on the Solent.
Mar 03, 2026
Full time
Our client, a reputable company in the technology and telecommunications sector, is currently seeking a Customer Service Advisor to join their mobile telecommunications team in Lee on the Solent. Key Responsibilities: Handle inbound and outbound customer enquiries via phone, email and ticket systems Assist customers with mobile plans, billing queries, upgrades, device troubleshooting, and account management Resolve issues efficiently while maintaining high levels of customer satisfaction Clearly explain mobile products, tariffs, data usage, roaming, and network services Identify opportunities to retain customers and promote relevant products or services where appropriate Accurately update customer records and document interactions using internal systems Follow company policies, compliance requirements, and data protection guidelines Work collaboratively with team members and escalate complex issues when required Job Requirements: Previous experience in customer service, call centre, or retail (telecoms experience is preferable but not essential) Strong communication skills with the ability to explain technical information clearly Confident using computer systems and learning new software quickly Problem-solving mindset with a calm, professional approach Ability to manage multiple tasks in a fast-paced environment Good attention to detail and organisational skills Benefits: Competitive salary Full-time position with a supportive work schedule (Monday to Thursday 9-5, Friday 9-4:30) Opportunities for professional development and training Positive and collaborative work environment Employee benefits package If you possess a customer-focused approach and are keen to join a dynamic team in the telecommunications industry, we would love to hear from you. Apply now to become a valued Customer Service Advisor with our client in Lee on the Solent.
Our client is a well-known and reputable truck and van dealership. Currently they are looking for an experienced Volkswagen Service Advisor / VAG Service Advisor / Service Advisor / HGV Service Advisor to join their busy depot in Bicester. Hours of work: 44.5 hours per week across 3 alternating shifts Monday to Friday: 7.00am to 4.00pm 8.00am to 5.00pm 9.00am to 6.00pm All with 30 minute unpaid break each day Plus 1 in 3 Saturday mornings, 8.00am to midday. Responsibilities: Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all 'No Show' bookings Work in Progress (WIP) control for the depot Updating VOR's on Manufacturer platforms on a daily basis Gaining authorisation for work required - either from the customer or via customer approval platforms To cost the work completed and raise invoices Carry out post workshop visit calls to ensure customers are happy with the experience and service provided Accept and process all walk-in bookings Provide customers with timely updates of vehicle progression through the workshop, monitor expected completion times and advising of any unexpected delays To maintain vehicle history and service records in an accurate, efficient and timely manner in line with customer requirements and operator licence standards To maintain invoice filing in an accurate, timely and efficient manner To ensure parts are ordered/requisitioned once relevant authority is received To ensure customer reception area is maintained to a high professional standard at all times To order/ arrange sub-contract work Build rapport with all staff and customers To ensure up to date knowledge and training on all franchise requirements To undertake such other tasks as may reasonably be required To enhance the image and reputation of the company whilst supporting its commercial interests To comply with good health and safety practice, all statutory requirements, company policies and standard procedures The perfect candidate will have: Excellent attention to detail Excellent communication skills with customers and colleagues Excellent customer service skill Excellent interpersonal, verbal and written communications skill Proven organisational and administration skills Proactive approach to work Able to work to deadlines Problem solving skills Technical knowledge Analytical skills including working with statistical and costing information Ability to work in a fast pace environment and multitask Work on own initiative and as a team player More about what our client can offer you: Multi manufacturer training programmes available - we will support you with your desired career progression level 30 Days Annual Leave including Bank Holidays Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs) Holiday + Purchase Scheme (up to 3 days available to purchase) Employer Statutory Pension Scheme Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your technician friends (£1500!) Paternity pay - Full 2 weeks pay Personal Accident Scheme Corporate uniform provided Cycle to work scheme Onsite Parking EV Salary Sacrifice Scheme Working for a friendly family business!
Mar 03, 2026
Full time
Our client is a well-known and reputable truck and van dealership. Currently they are looking for an experienced Volkswagen Service Advisor / VAG Service Advisor / Service Advisor / HGV Service Advisor to join their busy depot in Bicester. Hours of work: 44.5 hours per week across 3 alternating shifts Monday to Friday: 7.00am to 4.00pm 8.00am to 5.00pm 9.00am to 6.00pm All with 30 minute unpaid break each day Plus 1 in 3 Saturday mornings, 8.00am to midday. Responsibilities: Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all 'No Show' bookings Work in Progress (WIP) control for the depot Updating VOR's on Manufacturer platforms on a daily basis Gaining authorisation for work required - either from the customer or via customer approval platforms To cost the work completed and raise invoices Carry out post workshop visit calls to ensure customers are happy with the experience and service provided Accept and process all walk-in bookings Provide customers with timely updates of vehicle progression through the workshop, monitor expected completion times and advising of any unexpected delays To maintain vehicle history and service records in an accurate, efficient and timely manner in line with customer requirements and operator licence standards To maintain invoice filing in an accurate, timely and efficient manner To ensure parts are ordered/requisitioned once relevant authority is received To ensure customer reception area is maintained to a high professional standard at all times To order/ arrange sub-contract work Build rapport with all staff and customers To ensure up to date knowledge and training on all franchise requirements To undertake such other tasks as may reasonably be required To enhance the image and reputation of the company whilst supporting its commercial interests To comply with good health and safety practice, all statutory requirements, company policies and standard procedures The perfect candidate will have: Excellent attention to detail Excellent communication skills with customers and colleagues Excellent customer service skill Excellent interpersonal, verbal and written communications skill Proven organisational and administration skills Proactive approach to work Able to work to deadlines Problem solving skills Technical knowledge Analytical skills including working with statistical and costing information Ability to work in a fast pace environment and multitask Work on own initiative and as a team player More about what our client can offer you: Multi manufacturer training programmes available - we will support you with your desired career progression level 30 Days Annual Leave including Bank Holidays Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs) Holiday + Purchase Scheme (up to 3 days available to purchase) Employer Statutory Pension Scheme Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your technician friends (£1500!) Paternity pay - Full 2 weeks pay Personal Accident Scheme Corporate uniform provided Cycle to work scheme Onsite Parking EV Salary Sacrifice Scheme Working for a friendly family business!
About the role As an Account Director your role will be pivotal in growing revenue within our Public Sector customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will act as an advisor, helping your clients to understand their pain points and where our solutions can add real value. Using the appropriate discovery tools, you will gain insights into the needs of our customers, short and long term, leveraging your in-depth knowledge of the Zellis suite of products to increase revenue, whilst ensuring that our customers are powered to provide exceptional employee experiences. Executive stakeholder management is key to success for this role. Your ability to influence the buying process from start to finish will be crucial to creating lasting & trusted relationships, that positively impact our NPS score, making us the go to HR, Payroll and WFM provider. Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan aligned to your customers that meets the Zellis business requirements and strategy of the customers for mutual success. A plan you will own and be accountable for. You will understand customer risk and management to ensure that Zellis retains their customer base. In this role your key responsibilities will be: Customer Relationship Management: Building long-term relationships with customer C-Suite members, ensuring their success with our HR, Payroll and WFM software solutions. Thought Leadership : Act as a thought leader for our customers, being a trusted partner that means you are the first person they think of for adjoining HR & Payroll services. Strategic Planning: Really understand your market. Create white space analysis and own, develop and execute account strategies aligned with customer goals and growth targets. Revenue Growth: Identify upsell and cross-sell opportunities to expand customer engagement & 'stickiness' increasing annual recurring revenue. Leadership: Whilst this role does not carry people management, your impact on others is key. Mentor and guide others to deliver exceptional customer experiences. Target Driven: Leveraging your network and customer relationships to exceed your targets. Act as Product Champion: Use discovery tools to deep dive into our customers requirements in the future and provide solutions from our suite of Services, using your influence to drive revenue Demand Generation: Remembering that every conversation is a lead, take proactive actions to drive demand generation Pipeline Management: Through effective pipeline management ensure that it is sufficient to meet or exceed targets Forecast Reporting: Accurately maintain forecast information ensuring that all commercial risks are highlighted and recovery plans are in place Strategic Direction: Ensure that all interactions with Customers are aligned to the Zellis strategic goals, feeding back into your and the Public Sector teams strategic plan Market Intelligence: Using your network and disruptive selling techniques, draft a territory strategy to ensure that we stay ahead of our competitors Skills & experience Proven track record in Account Management in the HR, Payroll & WFM tech or SaaS industry. Deep understand of the Public Sector verticals and political landscape. Strong understanding of HR, Payroll& WFM processes and software (e.g., ATS, payroll, performance management). Exceptional communication, negotiation, and presentation skills. Ability to manage multiple high-value accounts simultaneously. Strategic thinker with a results-driven mindset. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role As an Account Director your role will be pivotal in growing revenue within our Public Sector customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will act as an advisor, helping your clients to understand their pain points and where our solutions can add real value. Using the appropriate discovery tools, you will gain insights into the needs of our customers, short and long term, leveraging your in-depth knowledge of the Zellis suite of products to increase revenue, whilst ensuring that our customers are powered to provide exceptional employee experiences. Executive stakeholder management is key to success for this role. Your ability to influence the buying process from start to finish will be crucial to creating lasting & trusted relationships, that positively impact our NPS score, making us the go to HR, Payroll and WFM provider. Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan aligned to your customers that meets the Zellis business requirements and strategy of the customers for mutual success. A plan you will own and be accountable for. You will understand customer risk and management to ensure that Zellis retains their customer base. In this role your key responsibilities will be: Customer Relationship Management: Building long-term relationships with customer C-Suite members, ensuring their success with our HR, Payroll and WFM software solutions. Thought Leadership : Act as a thought leader for our customers, being a trusted partner that means you are the first person they think of for adjoining HR & Payroll services. Strategic Planning: Really understand your market. Create white space analysis and own, develop and execute account strategies aligned with customer goals and growth targets. Revenue Growth: Identify upsell and cross-sell opportunities to expand customer engagement & 'stickiness' increasing annual recurring revenue. Leadership: Whilst this role does not carry people management, your impact on others is key. Mentor and guide others to deliver exceptional customer experiences. Target Driven: Leveraging your network and customer relationships to exceed your targets. Act as Product Champion: Use discovery tools to deep dive into our customers requirements in the future and provide solutions from our suite of Services, using your influence to drive revenue Demand Generation: Remembering that every conversation is a lead, take proactive actions to drive demand generation Pipeline Management: Through effective pipeline management ensure that it is sufficient to meet or exceed targets Forecast Reporting: Accurately maintain forecast information ensuring that all commercial risks are highlighted and recovery plans are in place Strategic Direction: Ensure that all interactions with Customers are aligned to the Zellis strategic goals, feeding back into your and the Public Sector teams strategic plan Market Intelligence: Using your network and disruptive selling techniques, draft a territory strategy to ensure that we stay ahead of our competitors Skills & experience Proven track record in Account Management in the HR, Payroll & WFM tech or SaaS industry. Deep understand of the Public Sector verticals and political landscape. Strong understanding of HR, Payroll& WFM processes and software (e.g., ATS, payroll, performance management). Exceptional communication, negotiation, and presentation skills. Ability to manage multiple high-value accounts simultaneously. Strategic thinker with a results-driven mindset. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Salary: £28,000 Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Founded in 2010, weve grown fast and continue to expand rapidly click apply for full job details
Mar 03, 2026
Full time
Salary: £28,000 Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Founded in 2010, weve grown fast and continue to expand rapidly click apply for full job details
About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Commercial Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Commercial Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Job Vacancy: Parts Advisor Full-Time, Permanent Position Location: In Person Salary: Starting from £25,(Apply online only) - Dependent on Experience Interaction Recruitment is excited to partner with a leading organisation to find a proactive and detail-oriented individual for the role of Parts Advisor . This is a fantastic opportunity to join a forward-thinking team in a fast-paced, customer-focused environment. Key Responsibilities: Parts Management & Fulfillment: Efficiently identify, process, and supply parts for both internal and external customers, ensuring accuracy and efficiency. Engineer & Customer Support: Provide expert assistance to engineers and customers via the back counter, telephone, and online shop. Order Processing: Manage and fulfill online shop orders in a timely manner while maintaining accurate stock records and bin locations. Service & Retail Counter Support: Assist with service and retail counter operations during busy periods to ensure smooth customer interactions. Parts Preparation: Prepare and issue parts for service jobs, ensuring they are ready for engineers. Compliance & Paperwork: Complete all necessary system entries and paperwork in line with company procedures and deadlines. Health & Safety Standards: Maintain high standards of housekeeping, safety, and security across the department. Forklift Operation: Operate a forklift safely and responsibly (training provided if necessary). Team Collaboration: Work effectively with colleagues, contributing to the overall success of the team and the business. Essential Skills & Experience: Strong verbal and written communication skills, including telephone interactions. Ability to work effectively both independently and as part of a team. Excellent organisational and time management skills. A proactive and solution-focused mindset with the ability to problem-solve. Commercial awareness and an understanding of business priorities. A flexible and adaptable approach to work, with the confidence to take initiative. Full UK driving license required; forklift driving license is desirable. Personal Attributes: High attention to detail and a commitment to quality. Ability to perform under pressure and meet deadlines. Reliable and dependable with excellent timekeeping. Professional, positive, and cooperative attitude, with a strong customer service orientation. Self-motivated and enthusiastic approach to work. What We Offer: Competitive Salary: Starting from £25,(Apply online only) per year. Benefits: Company pension Childcare support Employee discount Health & wellbeing programme Life insurance Private medical insurance Referral programme Sick pay On-site parking Company events This is a fantastic opportunity for individuals looking to develop their career in the parts and service industry. If you thrive in a fast-paced, customer-focused environment, or have the necessary Parts Advisor experience, then Interaction Recruitment would love to hear from you! Apply Now, or email (url removed) for a confidential discussion. INDPB
Mar 03, 2026
Full time
Job Vacancy: Parts Advisor Full-Time, Permanent Position Location: In Person Salary: Starting from £25,(Apply online only) - Dependent on Experience Interaction Recruitment is excited to partner with a leading organisation to find a proactive and detail-oriented individual for the role of Parts Advisor . This is a fantastic opportunity to join a forward-thinking team in a fast-paced, customer-focused environment. Key Responsibilities: Parts Management & Fulfillment: Efficiently identify, process, and supply parts for both internal and external customers, ensuring accuracy and efficiency. Engineer & Customer Support: Provide expert assistance to engineers and customers via the back counter, telephone, and online shop. Order Processing: Manage and fulfill online shop orders in a timely manner while maintaining accurate stock records and bin locations. Service & Retail Counter Support: Assist with service and retail counter operations during busy periods to ensure smooth customer interactions. Parts Preparation: Prepare and issue parts for service jobs, ensuring they are ready for engineers. Compliance & Paperwork: Complete all necessary system entries and paperwork in line with company procedures and deadlines. Health & Safety Standards: Maintain high standards of housekeeping, safety, and security across the department. Forklift Operation: Operate a forklift safely and responsibly (training provided if necessary). Team Collaboration: Work effectively with colleagues, contributing to the overall success of the team and the business. Essential Skills & Experience: Strong verbal and written communication skills, including telephone interactions. Ability to work effectively both independently and as part of a team. Excellent organisational and time management skills. A proactive and solution-focused mindset with the ability to problem-solve. Commercial awareness and an understanding of business priorities. A flexible and adaptable approach to work, with the confidence to take initiative. Full UK driving license required; forklift driving license is desirable. Personal Attributes: High attention to detail and a commitment to quality. Ability to perform under pressure and meet deadlines. Reliable and dependable with excellent timekeeping. Professional, positive, and cooperative attitude, with a strong customer service orientation. Self-motivated and enthusiastic approach to work. What We Offer: Competitive Salary: Starting from £25,(Apply online only) per year. Benefits: Company pension Childcare support Employee discount Health & wellbeing programme Life insurance Private medical insurance Referral programme Sick pay On-site parking Company events This is a fantastic opportunity for individuals looking to develop their career in the parts and service industry. If you thrive in a fast-paced, customer-focused environment, or have the necessary Parts Advisor experience, then Interaction Recruitment would love to hear from you! Apply Now, or email (url removed) for a confidential discussion. INDPB
Salary: £28,000 Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Mar 03, 2026
Full time
Salary: £28,000 Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Beauty Advisor Luxury Beauty 30 hours - £12.89ph + Commission Belfast Are you passionate about beauty and eager to work in a dynamic, fast paced retail environment? Zachary Daniels Retail Recruitment are currently seeking a luxury Beauty Advisor to join a growing beauty brand, where you will be empowered to provide exceptional service and contribute to the success of the brand in a busy dep click apply for full job details
Mar 03, 2026
Full time
Beauty Advisor Luxury Beauty 30 hours - £12.89ph + Commission Belfast Are you passionate about beauty and eager to work in a dynamic, fast paced retail environment? Zachary Daniels Retail Recruitment are currently seeking a luxury Beauty Advisor to join a growing beauty brand, where you will be empowered to provide exceptional service and contribute to the success of the brand in a busy dep click apply for full job details
Customer Experience Advisor Salary: Competitive salary Hours: 40 hours per week Monday to Friday 8:30-17: 00 Location: Cannock Duration: Temporary - Ongoing contract When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. What you'll bring: Proven Ability to put the customer first, whether it's face to face or on the phone. An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication. Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach. Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers. Have a passion for personal and professional growth, and a commitment to exceeding expectations. Be open to a broad range of activities and able to adapt to changing business needs. Good attention to detail, speed of typing, and a friendly telephone manner are essential. A basic understanding of business finance and customer profitability is important. Be proficient in using Google Office Applications and able to learn new systems quickly. Take initiative and have a genuine interest in going above and beyond for customers. Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English. Have the right to work in the UK. What we can offer you: - 25 days of annual leave - Facilities parking and subsidised lunch - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 03, 2026
Seasonal
Customer Experience Advisor Salary: Competitive salary Hours: 40 hours per week Monday to Friday 8:30-17: 00 Location: Cannock Duration: Temporary - Ongoing contract When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. What you'll bring: Proven Ability to put the customer first, whether it's face to face or on the phone. An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication. Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach. Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers. Have a passion for personal and professional growth, and a commitment to exceeding expectations. Be open to a broad range of activities and able to adapt to changing business needs. Good attention to detail, speed of typing, and a friendly telephone manner are essential. A basic understanding of business finance and customer profitability is important. Be proficient in using Google Office Applications and able to learn new systems quickly. Take initiative and have a genuine interest in going above and beyond for customers. Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English. Have the right to work in the UK. What we can offer you: - 25 days of annual leave - Facilities parking and subsidised lunch - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Customer Service Advisor Location Rotherham Salary or rate £28,000 Contract type Temporary 3 months to Permanent Hours or shifts Monday to Friday 8am to 4pm or 9am to 5pm, with every other Saturday working half days About the role This Customer Service Advisor role is based in Rotherham and offers a salary of £28,000 on a temporary to permanent contract. Working Monday to Friday with alternate Saturday half days, this position would suit an experienced customer focused professional with a background in automotive parts or dealership environments. The role plays a key part in supporting workshop operations and delivering a high standard of service to both internal technicians and external customers. It is ideal for someone who enjoys a fast paced environment, has strong organisational skills, and takes pride in accuracy and customer satisfaction. Key responsibilities Supporting workshop technicians with accurate and timely parts supply Handling inbound parts queries from retail and trade customers Placing orders and tracking deliveries to ensure efficient parts availability Maintaining stock levels and updating inventory records Upselling additional accessories and parts when appropriate Ensuring all paperwork and records are completed accurately and on time Skills and experience required Minimum of 2 years experience as a Parts Advisor in a franchised dealership Proficient with Pinnacle or a similar Dealer Management System Strong organisational and administrative skills Confident communicator with excellent customer service skills Good knowledge of automotive parts and accessories Ability to work well under pressure in a fast paced environment How to apply If this Customer Service Advisor role sounds like a good fit for your skills and experience, please apply today. Suitable candidates will be contacted to discuss the role in more detail.
Mar 03, 2026
Full time
Customer Service Advisor Location Rotherham Salary or rate £28,000 Contract type Temporary 3 months to Permanent Hours or shifts Monday to Friday 8am to 4pm or 9am to 5pm, with every other Saturday working half days About the role This Customer Service Advisor role is based in Rotherham and offers a salary of £28,000 on a temporary to permanent contract. Working Monday to Friday with alternate Saturday half days, this position would suit an experienced customer focused professional with a background in automotive parts or dealership environments. The role plays a key part in supporting workshop operations and delivering a high standard of service to both internal technicians and external customers. It is ideal for someone who enjoys a fast paced environment, has strong organisational skills, and takes pride in accuracy and customer satisfaction. Key responsibilities Supporting workshop technicians with accurate and timely parts supply Handling inbound parts queries from retail and trade customers Placing orders and tracking deliveries to ensure efficient parts availability Maintaining stock levels and updating inventory records Upselling additional accessories and parts when appropriate Ensuring all paperwork and records are completed accurately and on time Skills and experience required Minimum of 2 years experience as a Parts Advisor in a franchised dealership Proficient with Pinnacle or a similar Dealer Management System Strong organisational and administrative skills Confident communicator with excellent customer service skills Good knowledge of automotive parts and accessories Ability to work well under pressure in a fast paced environment How to apply If this Customer Service Advisor role sounds like a good fit for your skills and experience, please apply today. Suitable candidates will be contacted to discuss the role in more detail.
Are you ready to build a long-term career in a professional environment, with and industry-leading insurance business? Our client is looking for a Trainee Insurance Broker to join their high-performing Personal Lines team in Swindon. You'll receive full training, coaching, and support towards professional qualifications, all while gaining hands-on experience in a fast-paced, client-facing setting. Daily tasks will include: Acting as the first point of contact for clients across a range of personal insurance products including car, van, and home insurance Providing tailored advice and quotes, always focused on client needs and risk profiles Supporting with policy renewals, claims, and new business processes Ensuring accurate policy documentation and full compliance with provider and internal procedures Working closely with underwriters and other internal teams to deliver excellent service and maintain strong client retention You'll need to be: A confident communicator who enjoys speaking with people and building relationships A proactive problem-solver with the ability to think on your feet Someone currently working in customer services, sales or retail who is ready to step into a long-term professional career A self-starter with enthusiasm, curiosity, and the ability to learn quickly Above all, determined to succeed - our client promotes from within, and every current senior leader in the company started out as a Trainee within the business What's on offer: Office-based role with 1 in 4 Saturdays required (with a day off in lieu) Comprehensive in-house training programme Support through industry-recognised qualifications Clear pathway for progression within a growing organisation A friendly and supportive team environment If you're ready to launch your career in insurance with a business that invests in its people, we'd love to hear from you.
Mar 03, 2026
Full time
Are you ready to build a long-term career in a professional environment, with and industry-leading insurance business? Our client is looking for a Trainee Insurance Broker to join their high-performing Personal Lines team in Swindon. You'll receive full training, coaching, and support towards professional qualifications, all while gaining hands-on experience in a fast-paced, client-facing setting. Daily tasks will include: Acting as the first point of contact for clients across a range of personal insurance products including car, van, and home insurance Providing tailored advice and quotes, always focused on client needs and risk profiles Supporting with policy renewals, claims, and new business processes Ensuring accurate policy documentation and full compliance with provider and internal procedures Working closely with underwriters and other internal teams to deliver excellent service and maintain strong client retention You'll need to be: A confident communicator who enjoys speaking with people and building relationships A proactive problem-solver with the ability to think on your feet Someone currently working in customer services, sales or retail who is ready to step into a long-term professional career A self-starter with enthusiasm, curiosity, and the ability to learn quickly Above all, determined to succeed - our client promotes from within, and every current senior leader in the company started out as a Trainee within the business What's on offer: Office-based role with 1 in 4 Saturdays required (with a day off in lieu) Comprehensive in-house training programme Support through industry-recognised qualifications Clear pathway for progression within a growing organisation A friendly and supportive team environment If you're ready to launch your career in insurance with a business that invests in its people, we'd love to hear from you.
Salary:£28,000 Location:SuperBike Factory, Macclesfield Employment Type:Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean were now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and were building a team that can scale with it people who want to work in a business that knows where its going and how its going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory. Overview We have a newly created opportunity for an Aftersales Advisor to join our workshop team in a dual role acting as a vital linked between customers and the workshop, delivering excellent service from the moment of enquiry to job completion. This role is responsible for booking and managing service appointments, handling parts enquiries, supporting administrative functions, and recommending additional services or products. By blending organisation, product knowledge, and customer focus, the Advisor helps drive customer satisfaction and operational efficiency across the Parts and Service department. Also as part of your role youll also be responsible for delivering exceptional customer service, guiding customers in selecting motorcycle accessories, and supporting the overall showroom and aftersales operations. This role involves assisting customers through the purchasing process, maintaining showroom and store standards, and working closely with other departments to achieve a seamless customer experience. What Youll Be Doing Day-to-Day: Provide excellent customer service, in person and over the phone, promoting services, parts, and accessories Manage service bookings, workflows, and ensure technicians receive accurate job information Advise customers on parts and accessories, coordinating with suppliers and stock as needed Maintain accurate customer records, service documentation, and process payments Collaborate with workshop, sales, and aftersales teams to ensure smooth vehicle handovers Uphold store presentation, brand values, and a high-quality customer experience What Were Looking For: Essential: Previous experience in a Parts, Clothing or Service Advisor role Experience within the automotive or motorcycle industry Familiarity with workshop management systems and parts catalogues Comfortable in a fast-paced, customer-facing environment Proficient with CRM systems and Microsoft Office. Desirable:Passion for motorcycles and experience in dealership systems, CRMs, stock/parts management, or automotive/motorcycle aftersales. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Aftersales Advisor / Parts Advisor / Accessories Advisor / Service Advisor Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. JBRP1_UKTJ
Mar 03, 2026
Full time
Salary:£28,000 Location:SuperBike Factory, Macclesfield Employment Type:Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean were now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and were building a team that can scale with it people who want to work in a business that knows where its going and how its going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory. Overview We have a newly created opportunity for an Aftersales Advisor to join our workshop team in a dual role acting as a vital linked between customers and the workshop, delivering excellent service from the moment of enquiry to job completion. This role is responsible for booking and managing service appointments, handling parts enquiries, supporting administrative functions, and recommending additional services or products. By blending organisation, product knowledge, and customer focus, the Advisor helps drive customer satisfaction and operational efficiency across the Parts and Service department. Also as part of your role youll also be responsible for delivering exceptional customer service, guiding customers in selecting motorcycle accessories, and supporting the overall showroom and aftersales operations. This role involves assisting customers through the purchasing process, maintaining showroom and store standards, and working closely with other departments to achieve a seamless customer experience. What Youll Be Doing Day-to-Day: Provide excellent customer service, in person and over the phone, promoting services, parts, and accessories Manage service bookings, workflows, and ensure technicians receive accurate job information Advise customers on parts and accessories, coordinating with suppliers and stock as needed Maintain accurate customer records, service documentation, and process payments Collaborate with workshop, sales, and aftersales teams to ensure smooth vehicle handovers Uphold store presentation, brand values, and a high-quality customer experience What Were Looking For: Essential: Previous experience in a Parts, Clothing or Service Advisor role Experience within the automotive or motorcycle industry Familiarity with workshop management systems and parts catalogues Comfortable in a fast-paced, customer-facing environment Proficient with CRM systems and Microsoft Office. Desirable:Passion for motorcycles and experience in dealership systems, CRMs, stock/parts management, or automotive/motorcycle aftersales. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Aftersales Advisor / Parts Advisor / Accessories Advisor / Service Advisor Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. JBRP1_UKTJ
FBC Manby Bowdler are rated first locally in EVERY area of expertise, by our clients, on Review Solicitors. We are based in the heart of the Black Country, Shropshire, Worcestershire and have a fabulous new office in Birmingham, serving clients nationally. We are looking to recruit a Solicitor, with 1-4 years PQE, to join our exceptional litigation team based in the centre of Birmingham. This role will grow to become an integral part of the litigation team The Birmingham litigation team is led by two specialist partners one specialising in property litigation and one in commercial litigation and arbitration and civil fraud and investigations. Both offer strategic advisory work relating to their respective areas You will have qualified in litigation and have experience of a range of size of matters and across a range of forums (including County Court, High Court, Tribunal and arbitral forums). This role offers the ability to work on a range of litigation work within a growing team and across a range of different matters. We Put Our People First At our firm, people are at the heart of everything we do. Were committed to creating a supportive, inclusive, and rewarding environment where careers can thrive and well-being is prioritised: We offer 30 days annual leave, plus bank holidays. Career Growth & Development Active career management plans tailored to individual aspirations Regular, structured performance and development conversations Clear pathways for progression and professional growth Family & Life Stage Support Paid maternity, paternity, and adoption leave Parenting support groups and training resources Comprehensive menopause policy with trained menopause champions Neurodiversity & Mental Wellbeing Neurodiversity champions and peer support groups Access to mental health resources and confidential counselling Flexible working arrangements to support diverse needs Financial & Lifestyle Wellbeing Financial wellbeing support, including budgeting tools and expert guidance RewardHub+ retail discounts Cycle to work scheme and salary sacrifice EV leasing Funded eye care, dental care, physiotherapy, and specialist consultations via our expenses system JBRP1_UKTJ
Mar 03, 2026
Full time
FBC Manby Bowdler are rated first locally in EVERY area of expertise, by our clients, on Review Solicitors. We are based in the heart of the Black Country, Shropshire, Worcestershire and have a fabulous new office in Birmingham, serving clients nationally. We are looking to recruit a Solicitor, with 1-4 years PQE, to join our exceptional litigation team based in the centre of Birmingham. This role will grow to become an integral part of the litigation team The Birmingham litigation team is led by two specialist partners one specialising in property litigation and one in commercial litigation and arbitration and civil fraud and investigations. Both offer strategic advisory work relating to their respective areas You will have qualified in litigation and have experience of a range of size of matters and across a range of forums (including County Court, High Court, Tribunal and arbitral forums). This role offers the ability to work on a range of litigation work within a growing team and across a range of different matters. We Put Our People First At our firm, people are at the heart of everything we do. Were committed to creating a supportive, inclusive, and rewarding environment where careers can thrive and well-being is prioritised: We offer 30 days annual leave, plus bank holidays. Career Growth & Development Active career management plans tailored to individual aspirations Regular, structured performance and development conversations Clear pathways for progression and professional growth Family & Life Stage Support Paid maternity, paternity, and adoption leave Parenting support groups and training resources Comprehensive menopause policy with trained menopause champions Neurodiversity & Mental Wellbeing Neurodiversity champions and peer support groups Access to mental health resources and confidential counselling Flexible working arrangements to support diverse needs Financial & Lifestyle Wellbeing Financial wellbeing support, including budgeting tools and expert guidance RewardHub+ retail discounts Cycle to work scheme and salary sacrifice EV leasing Funded eye care, dental care, physiotherapy, and specialist consultations via our expenses system JBRP1_UKTJ
Join a reputable prestige car dealership in Cardiff as a Vehicle Service Advisor and take the next step in your automotive career. This role offers a competitive salary, excellent benefits, and the opportunity to work within a well-established, customer-focused team. Our client is seeking an experienced Vehicle Service Advisor to deliver top-tier customer service and ensure smooth workshop operations. Benefits: Starting salary of up to £31,000 per annum, dependent on experience Achievable bonus scheme with an OTE of £8,000+ per year, based on Customer Satisfaction Scores and upselling performance Additional earnings from service plans at £25 each Paid overtime opportunities, subject to availability 25 days of annual leave plus bank holidays Full company pension scheme and healthcare provisions Access to in-house manufacturer training and development at the client s dedicated academy Retail discounts via a shopper portal, gym membership discounts, RAC membership discounts, and more perks Career development prospects within a prestigious, industry-recognised dealership Duties: Manage workshop workloads and customer appointments efficiently in a busy dealership environment Liaise closely with the workshop team to chase work in progress and ensure timely vehicle servicing and repairs Communicate effectively with customers regarding vehicle status and repair costs Upsell additional products and services to enhance the customer experience and increase revenue Maintain high standards of customer service to achieve total customer satisfaction Utilize IT systems (preferably Keyloop) to record customer interactions and service details Work Monday to Friday, 8:00am to 6:00pm, with one-hour lunch break; Saturday mornings on a 1-in-4 rota, 8:00am to 1:00pm, paid additionally Requirements: Recent or current experience as a Vehicle Service Advisor within a dealership or automotive environment Strong communication and organisational skills IT literacy, with experience using automotive management systems (Keyloop experience is desirable) A UK driving licence with minimal points Ability to deliver exceptional customer service and work effectively within a team Professional attitude and a proactive approach to work This is a fantastic opportunity for a motivated Vehicle Service Advisor to join a reputable business and develop their career further. If you meet the above criteria and are seeking a role with excellent earning potential and career progression, we encourage you to apply for this position today. For more information about this Vehicle Service Advisor role, please contact Harry Thaxton-Woodcock at Perfect Placement. With extensive experience in automotive recruitment, we specialise in connecting skilled professionals with leading dealerships across the UK. Trust Perfect Placement to help advance your automotive career.
Mar 03, 2026
Full time
Join a reputable prestige car dealership in Cardiff as a Vehicle Service Advisor and take the next step in your automotive career. This role offers a competitive salary, excellent benefits, and the opportunity to work within a well-established, customer-focused team. Our client is seeking an experienced Vehicle Service Advisor to deliver top-tier customer service and ensure smooth workshop operations. Benefits: Starting salary of up to £31,000 per annum, dependent on experience Achievable bonus scheme with an OTE of £8,000+ per year, based on Customer Satisfaction Scores and upselling performance Additional earnings from service plans at £25 each Paid overtime opportunities, subject to availability 25 days of annual leave plus bank holidays Full company pension scheme and healthcare provisions Access to in-house manufacturer training and development at the client s dedicated academy Retail discounts via a shopper portal, gym membership discounts, RAC membership discounts, and more perks Career development prospects within a prestigious, industry-recognised dealership Duties: Manage workshop workloads and customer appointments efficiently in a busy dealership environment Liaise closely with the workshop team to chase work in progress and ensure timely vehicle servicing and repairs Communicate effectively with customers regarding vehicle status and repair costs Upsell additional products and services to enhance the customer experience and increase revenue Maintain high standards of customer service to achieve total customer satisfaction Utilize IT systems (preferably Keyloop) to record customer interactions and service details Work Monday to Friday, 8:00am to 6:00pm, with one-hour lunch break; Saturday mornings on a 1-in-4 rota, 8:00am to 1:00pm, paid additionally Requirements: Recent or current experience as a Vehicle Service Advisor within a dealership or automotive environment Strong communication and organisational skills IT literacy, with experience using automotive management systems (Keyloop experience is desirable) A UK driving licence with minimal points Ability to deliver exceptional customer service and work effectively within a team Professional attitude and a proactive approach to work This is a fantastic opportunity for a motivated Vehicle Service Advisor to join a reputable business and develop their career further. If you meet the above criteria and are seeking a role with excellent earning potential and career progression, we encourage you to apply for this position today. For more information about this Vehicle Service Advisor role, please contact Harry Thaxton-Woodcock at Perfect Placement. With extensive experience in automotive recruitment, we specialise in connecting skilled professionals with leading dealerships across the UK. Trust Perfect Placement to help advance your automotive career.
Technical Support Advisor Uxbridge - Hybrid working after probation £27k to £30k per annum A fantastic role has become available for a Technical Support Advisor to join a wonderful company based in Uxbridge. The ideal candidate will have good technical knowledge and understanding of technical processes as well as exceptional customer service skills. This role would suit candidates working in a retail role where you provide technical support on products, looking for their first office role, or, candidates who have worked in a similar office position before, looking for a new challenge. Are you a technical whizz and savvy with fixing electrical equipment? If so, this is an opportunity you don t want to miss Role responsibilities: Receive inbound calls from customers and make out bound calls where the breakdown has been received by other channels Add clear notes on calls which are progressed for attendance Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely to cause a breakdown Use Remote access software to log on to customers equipment Work closely with the Scheduling Team to progress calls in a timely manner where attendance is required Highlight any potential escalations to the relevant Managers Candidate profile: Previous experience in a technical support role Passionate about providing excellent Customer Service Excellent telephone manner and good verbal and written communication skills Knowledge of Salesforce and Excel useful but not essential What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Mar 03, 2026
Full time
Technical Support Advisor Uxbridge - Hybrid working after probation £27k to £30k per annum A fantastic role has become available for a Technical Support Advisor to join a wonderful company based in Uxbridge. The ideal candidate will have good technical knowledge and understanding of technical processes as well as exceptional customer service skills. This role would suit candidates working in a retail role where you provide technical support on products, looking for their first office role, or, candidates who have worked in a similar office position before, looking for a new challenge. Are you a technical whizz and savvy with fixing electrical equipment? If so, this is an opportunity you don t want to miss Role responsibilities: Receive inbound calls from customers and make out bound calls where the breakdown has been received by other channels Add clear notes on calls which are progressed for attendance Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely to cause a breakdown Use Remote access software to log on to customers equipment Work closely with the Scheduling Team to progress calls in a timely manner where attendance is required Highlight any potential escalations to the relevant Managers Candidate profile: Previous experience in a technical support role Passionate about providing excellent Customer Service Excellent telephone manner and good verbal and written communication skills Knowledge of Salesforce and Excel useful but not essential What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Our client, a leading business in the Financial Services industry is seeking a Client Services Advisor to join their team on a full-time, permanent basis. Due to an exciting period of growth our client is looking for a customer-focused individual to join their team where you will be liaising with existing customers, discussing their current situations whilst outlining the best and most suitable products moving forward. This is the ideal opportunity for someone with previous customer service experience either from a Retail or office background, ideally from a Financial Services background or similar. This would also be the ideal role for someone with a background in Sales or a role where you re used to liaising with customers on a regular basis. Key Responsibilities Answering inbound and making outbound calls to clients Dealing with enquiries via email and acting as the first point of contact for queries Act as the first point of contact for any customers with any product-related queries whilst liaising with other departments within the business Updating and taking notes in internal systems and databases Taking payments over the phone from customers Liaise with third parties such as Mortgage Brokers and Solicitors to confirm client details Chasing other departments for outstanding documentation Key Experience: Previous customer service experience either in an office environment, either in a customer service or sales role would be ideal Good communicator, confident liaising with colleagues, third parties and clients of all levels Able to work both independently and as part of a team Confident updating internal systems Able to work in an ever-changing environment, working towards tight deadlines whilst ensuring accuracy and attention to detail at all times Excellent customer service skills, confident being the first point of contact for queries This is a fantastic opportunity for a Customer Service Adviser to join a thriving business who are leaders in the Financial Services industry. This would be a great role for someone looking to transition their experience in to a Financial Services role or someone looking to move into a customer-focused position. CVs are being reviewed so please apply now for immediate consideration.
Mar 03, 2026
Full time
Our client, a leading business in the Financial Services industry is seeking a Client Services Advisor to join their team on a full-time, permanent basis. Due to an exciting period of growth our client is looking for a customer-focused individual to join their team where you will be liaising with existing customers, discussing their current situations whilst outlining the best and most suitable products moving forward. This is the ideal opportunity for someone with previous customer service experience either from a Retail or office background, ideally from a Financial Services background or similar. This would also be the ideal role for someone with a background in Sales or a role where you re used to liaising with customers on a regular basis. Key Responsibilities Answering inbound and making outbound calls to clients Dealing with enquiries via email and acting as the first point of contact for queries Act as the first point of contact for any customers with any product-related queries whilst liaising with other departments within the business Updating and taking notes in internal systems and databases Taking payments over the phone from customers Liaise with third parties such as Mortgage Brokers and Solicitors to confirm client details Chasing other departments for outstanding documentation Key Experience: Previous customer service experience either in an office environment, either in a customer service or sales role would be ideal Good communicator, confident liaising with colleagues, third parties and clients of all levels Able to work both independently and as part of a team Confident updating internal systems Able to work in an ever-changing environment, working towards tight deadlines whilst ensuring accuracy and attention to detail at all times Excellent customer service skills, confident being the first point of contact for queries This is a fantastic opportunity for a Customer Service Adviser to join a thriving business who are leaders in the Financial Services industry. This would be a great role for someone looking to transition their experience in to a Financial Services role or someone looking to move into a customer-focused position. CVs are being reviewed so please apply now for immediate consideration.
