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client services delivery manager manchester
Pontoon
Cash Reconciliations Clerk - 96440
Pontoon City, Manchester
About the Role Join a dynamic Treasury team in a fast-paced environment where accuracy and deadlines matter. This role involves managing daily cash reconciliations, maintaining client cash flows, and supporting trade settlements. You'll work closely with the Client Service Manager and gain exposure to core Treasury operations, with the potential to transition from temporary to permanent employment. What You'll Do Perform daily cash reconciliations and ensure data accuracy before submission. Update and maintain client cash flows in line with SLA requirements. Book foreign exchange and trades for settlement. Monitor trade settlements using internal systems and resolve discrepancies. Collaborate with teams to maintain reporting accuracy. Support client-facing activities and operational delivery. What We're Looking For Strong Excel skills (formulas, data manipulation). Comfortable working with numbers and financial data. Highly organised, deadline-focused, and proactive. A finance-related qualification or relevant experience in financial services. Familiarity with Solvas, IMS, or GSP systems is a plus. Interest in digital tools and AI is welcomed. Work Environment Office-based 4 days per week (non-negotiable). Not a standard 9-5 role - peak periods may require extended hours. Competitive pay for commitment and reliability. Why Join Us? Opportunity to build a career in Treasury or broader financial services. Supportive team environment that values accuracy and accountability. Clear pathway to permanent employment for high performers.
Dec 09, 2025
Contractor
About the Role Join a dynamic Treasury team in a fast-paced environment where accuracy and deadlines matter. This role involves managing daily cash reconciliations, maintaining client cash flows, and supporting trade settlements. You'll work closely with the Client Service Manager and gain exposure to core Treasury operations, with the potential to transition from temporary to permanent employment. What You'll Do Perform daily cash reconciliations and ensure data accuracy before submission. Update and maintain client cash flows in line with SLA requirements. Book foreign exchange and trades for settlement. Monitor trade settlements using internal systems and resolve discrepancies. Collaborate with teams to maintain reporting accuracy. Support client-facing activities and operational delivery. What We're Looking For Strong Excel skills (formulas, data manipulation). Comfortable working with numbers and financial data. Highly organised, deadline-focused, and proactive. A finance-related qualification or relevant experience in financial services. Familiarity with Solvas, IMS, or GSP systems is a plus. Interest in digital tools and AI is welcomed. Work Environment Office-based 4 days per week (non-negotiable). Not a standard 9-5 role - peak periods may require extended hours. Competitive pay for commitment and reliability. Why Join Us? Opportunity to build a career in Treasury or broader financial services. Supportive team environment that values accuracy and accountability. Clear pathway to permanent employment for high performers.
Daniel Owen Ltd
Facilities Administrator
Daniel Owen Ltd Wythenshawe, Manchester
Facilities Administrator - Temp to Perm Location: Wythenshawe Rate: 12.50 - 14.00 per hour Hours: Monday to Friday, 7:30am - 4:00pm (40 hours per week) Start Date: Immediate / subject to notice About the Role We're seeking a proactive and organised Facilities Administrator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position with a view to becoming permanent , you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk / CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Dec 09, 2025
Full time
Facilities Administrator - Temp to Perm Location: Wythenshawe Rate: 12.50 - 14.00 per hour Hours: Monday to Friday, 7:30am - 4:00pm (40 hours per week) Start Date: Immediate / subject to notice About the Role We're seeking a proactive and organised Facilities Administrator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position with a view to becoming permanent , you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk / CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Candidate Source
Area Manager - Cleaning Schools
Candidate Source City, Manchester
A well-established cleaning and facilities management organisation with significant experience in providing services to the education sector is looking for an Area Manager to join its team in in the Manchester area. Along with a salary of up to 30,000 per annum, you will also receive a car allowance or a Van, pension, and holiday. This is a hands-on position where you may be required to help with the cleaning if there are staff shortages. You will be required to carry out audits, staff training, stock checks and recruitment along with site visits, meeting clients, holding meetings and reporting to the Operations Manager. As Area Manager your responsibilities will include: Working with and supporting clients and team members in the day-to-day service delivery. Communicating effectively with the client, staff, and head office teams. Ensuring staff retention and motivation and developing team members. Ensuring that all additional deep clean work is planned, delivered, and audited on completion. Ensuring that all necessary resources, materials, and machines are available and on site and maintained. Ensuring that all orders of materials, chemicals and equipment are kept in line with budget. Ensuring that Areas are operating to and exceeding the required specification and performance and are regularly audited monthly. Inspecting the facilities regularly to ensure a high standard of work is maintained. We are looking for an Area Manager with the following skills and experience: Previous cleaning experience within a school environment. Area management experience in the cleaning industry preferably in the education sector. Previous experience interacting with and communicating with clients. Highly organised and able to schedule cover staff where needed. A confident and flexible approach, with previous experience managing and directing cleaning and facilities staff. You will be working Monday - Friday, covering up to (13 sites in the Manchester area). To apply for this role as an Area Manager, please click apply online and upload an updated copy of your CV. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Dec 09, 2025
Full time
A well-established cleaning and facilities management organisation with significant experience in providing services to the education sector is looking for an Area Manager to join its team in in the Manchester area. Along with a salary of up to 30,000 per annum, you will also receive a car allowance or a Van, pension, and holiday. This is a hands-on position where you may be required to help with the cleaning if there are staff shortages. You will be required to carry out audits, staff training, stock checks and recruitment along with site visits, meeting clients, holding meetings and reporting to the Operations Manager. As Area Manager your responsibilities will include: Working with and supporting clients and team members in the day-to-day service delivery. Communicating effectively with the client, staff, and head office teams. Ensuring staff retention and motivation and developing team members. Ensuring that all additional deep clean work is planned, delivered, and audited on completion. Ensuring that all necessary resources, materials, and machines are available and on site and maintained. Ensuring that all orders of materials, chemicals and equipment are kept in line with budget. Ensuring that Areas are operating to and exceeding the required specification and performance and are regularly audited monthly. Inspecting the facilities regularly to ensure a high standard of work is maintained. We are looking for an Area Manager with the following skills and experience: Previous cleaning experience within a school environment. Area management experience in the cleaning industry preferably in the education sector. Previous experience interacting with and communicating with clients. Highly organised and able to schedule cover staff where needed. A confident and flexible approach, with previous experience managing and directing cleaning and facilities staff. You will be working Monday - Friday, covering up to (13 sites in the Manchester area). To apply for this role as an Area Manager, please click apply online and upload an updated copy of your CV. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Brandon James
Senior CDM Principal Designer
Brandon James City, Manchester
Senior CDM Principal Designer - Manchester One of the North West's most respected consultancies is searching for a Senior CDM Principal Designer to join their thriving Manchester team and take the lead on some of the best, biggest and most complex projects in the UK. This is a business trusted by major developers, government bodies and blue-chip clients, with an exceptional amount of repeat work across every sector you can imagine. From landmark commercial towers and high-end residential schemes to state-of-the-art education facilities, pioneering healthcare developments, retail redevelopments, intricate refurbishments, major new builds, logistics and warehouse hubs, MOD estates, government frameworks and council-led regeneration programmes, this consultancy's project portfolio is second to none. The Role: As a Senior CDM Principal Designer , you will play a key role in shaping landmark projects from concept to completion. Working closely with clients, design teams and project stakeholders, you will bring proactive design risk management to some of the most diverse and technically challenging schemes in the region. Hybrid working gives you the flexibility to balance home and office life while remaining closely connected to a high-performing and collaborative team. Key Roles and Responsibilities: Lead CDM duties as the Senior CDM Principal Designer across residential, commercial, education, healthcare, retail, refurbishment, new build, warehouse, MOD, government and council sectors. Drive proactive design risk management from early concept stage through to completion, ensuring full compliance with CDM Regulations. Facilitate and lead design risk workshops, guiding and challenging designers to improve safety and buildability. Build and maintain strong relationships with clients, project managers, design teams and contractors to ensure smooth and efficient project delivery. Act as a trusted technical adviser on all matters relating to CDM, design risk and best practice. Produce high-quality documentation including Pre-Construction Information, Design Risk Registers and relevant CDM reports. Support and mentor junior staff, promoting continuous improvement and team development. Play a major role in securing new business , supporting tenders, presenting capability, attending meetings and helping to win long-term repeat work. Identify opportunities for additional services and project expansion while upholding the consultancy's reputation for excellence. Represent the business at industry events, client presentations and networking opportunities to help raise the profile of the Manchester office. Why Join? Exposure to the most diverse project portfolio in the market Consistent workload backed by long-term repeat clients A respected consultancy known for technical leadership, innovation and a people-first culture Hybrid working, flexibility and genuine routes for progression If you are an ambitious Senior CDM Principal Designer looking to elevate your career with a consultancy that genuinely stands out, this is a rare opportunity.
Dec 09, 2025
Full time
Senior CDM Principal Designer - Manchester One of the North West's most respected consultancies is searching for a Senior CDM Principal Designer to join their thriving Manchester team and take the lead on some of the best, biggest and most complex projects in the UK. This is a business trusted by major developers, government bodies and blue-chip clients, with an exceptional amount of repeat work across every sector you can imagine. From landmark commercial towers and high-end residential schemes to state-of-the-art education facilities, pioneering healthcare developments, retail redevelopments, intricate refurbishments, major new builds, logistics and warehouse hubs, MOD estates, government frameworks and council-led regeneration programmes, this consultancy's project portfolio is second to none. The Role: As a Senior CDM Principal Designer , you will play a key role in shaping landmark projects from concept to completion. Working closely with clients, design teams and project stakeholders, you will bring proactive design risk management to some of the most diverse and technically challenging schemes in the region. Hybrid working gives you the flexibility to balance home and office life while remaining closely connected to a high-performing and collaborative team. Key Roles and Responsibilities: Lead CDM duties as the Senior CDM Principal Designer across residential, commercial, education, healthcare, retail, refurbishment, new build, warehouse, MOD, government and council sectors. Drive proactive design risk management from early concept stage through to completion, ensuring full compliance with CDM Regulations. Facilitate and lead design risk workshops, guiding and challenging designers to improve safety and buildability. Build and maintain strong relationships with clients, project managers, design teams and contractors to ensure smooth and efficient project delivery. Act as a trusted technical adviser on all matters relating to CDM, design risk and best practice. Produce high-quality documentation including Pre-Construction Information, Design Risk Registers and relevant CDM reports. Support and mentor junior staff, promoting continuous improvement and team development. Play a major role in securing new business , supporting tenders, presenting capability, attending meetings and helping to win long-term repeat work. Identify opportunities for additional services and project expansion while upholding the consultancy's reputation for excellence. Represent the business at industry events, client presentations and networking opportunities to help raise the profile of the Manchester office. Why Join? Exposure to the most diverse project portfolio in the market Consistent workload backed by long-term repeat clients A respected consultancy known for technical leadership, innovation and a people-first culture Hybrid working, flexibility and genuine routes for progression If you are an ambitious Senior CDM Principal Designer looking to elevate your career with a consultancy that genuinely stands out, this is a rare opportunity.
TSA Surveying Ltd
M&E Asset Surveyor / Building Services Engineer
TSA Surveying Ltd City, Manchester
Are you a building services engineer or a facilities manager with a technical background? Would you be interested in a change in career? We are looking for individuals from a facilities background who would be interested in working on the consultancy side. You would be involved in asset registers, asset verification, identifying condition of plant and compliance audits. TSA are currently recruiting a M&E Surveyor to work for an owner operated building services consultancy with offices across the UK. The client themselves are a Building Services consultancy that have a natural split in the business of M&E Asset Surveys and Design/Project based work. Due to a large growth their national asset management team they are looking to recruit an individual to assist in the delivery of M&E Condition Surveys, with their current workload spread across education, healthcare, PFI and council portfolio works. They are looking to recruit someone at an intermediate/senior level, this person will be expected to be qualified and proficient, with a good overall knowledge within building services engineering, they will need to communicate effectively and will need to be able to perform their own surveys as part of a team. It would be ideal for the individual to have awareness of asset registers, contract mobilisations, CAFM systems, and recognised maintenance standards such as SFG20. The successful individual will be working as part of a team responsible for logging, tagging and creating condition reports for all mechanical and electrical assets within a variety of environments. If this is of interest, please apply ASAP as we are currently shortlisting for this role.
Dec 09, 2025
Full time
Are you a building services engineer or a facilities manager with a technical background? Would you be interested in a change in career? We are looking for individuals from a facilities background who would be interested in working on the consultancy side. You would be involved in asset registers, asset verification, identifying condition of plant and compliance audits. TSA are currently recruiting a M&E Surveyor to work for an owner operated building services consultancy with offices across the UK. The client themselves are a Building Services consultancy that have a natural split in the business of M&E Asset Surveys and Design/Project based work. Due to a large growth their national asset management team they are looking to recruit an individual to assist in the delivery of M&E Condition Surveys, with their current workload spread across education, healthcare, PFI and council portfolio works. They are looking to recruit someone at an intermediate/senior level, this person will be expected to be qualified and proficient, with a good overall knowledge within building services engineering, they will need to communicate effectively and will need to be able to perform their own surveys as part of a team. It would be ideal for the individual to have awareness of asset registers, contract mobilisations, CAFM systems, and recognised maintenance standards such as SFG20. The successful individual will be working as part of a team responsible for logging, tagging and creating condition reports for all mechanical and electrical assets within a variety of environments. If this is of interest, please apply ASAP as we are currently shortlisting for this role.
Konker Recruitment
Project Management
Konker Recruitment City, Manchester
Project Manager (construction consultancy) Manchester up to £65,000 DOE plus 30 days holiday, private healthcare, company pension, flexible working support, home and tech scheme, phone contract support, cycle scheme, gym and class access, maternity, paternity, adoption and parental leave, educational and chartership support As the business grows in their Manchester office, this is an exciting opportunity to join a forward-thinking consultancy delivering meaningful, sustainable projects across sectors such as education, heritage, arts and culture, commercial, residential retrofit, and infrastructure. You ll be part of a team helping shape the future of the built environment while contributing to the growth of a dynamic and ambitious business. This is not just a role managing projects. You ll have the opportunity to be creative, solve complex problems, and influence how projects are designed and delivered. Working closely with clients and internal teams, you ll help ensure projects meet net zero targets and deliver long-term social and environmental value. Most importantly, you ll join a business that values its people. You ll take ownership of your projects, collaborate with a multi-disciplinary team, and have the backing to progress your career, including full support towards achieving professional chartership. The Role Delivering projects across sectors including education, commercial, residential retrofit, and heritage Supporting clients through pre and post-contract project management services Coordinating design teams, contractors, and stakeholders to ensure smooth project delivery Monitoring budgets, programmes, and risks to achieve best value outcomes Managing procurement and contract administration (JCT, NEC) Acting as a trusted advisor to clients, building strong relationships and providing clear advice You ll Bring Experience in a project management role within a construction consultancy environment APM, MRICS, or MCIOB (or working towards) Apply now or get in touch at (url removed) to discuss this opportunity in confidence
Dec 08, 2025
Full time
Project Manager (construction consultancy) Manchester up to £65,000 DOE plus 30 days holiday, private healthcare, company pension, flexible working support, home and tech scheme, phone contract support, cycle scheme, gym and class access, maternity, paternity, adoption and parental leave, educational and chartership support As the business grows in their Manchester office, this is an exciting opportunity to join a forward-thinking consultancy delivering meaningful, sustainable projects across sectors such as education, heritage, arts and culture, commercial, residential retrofit, and infrastructure. You ll be part of a team helping shape the future of the built environment while contributing to the growth of a dynamic and ambitious business. This is not just a role managing projects. You ll have the opportunity to be creative, solve complex problems, and influence how projects are designed and delivered. Working closely with clients and internal teams, you ll help ensure projects meet net zero targets and deliver long-term social and environmental value. Most importantly, you ll join a business that values its people. You ll take ownership of your projects, collaborate with a multi-disciplinary team, and have the backing to progress your career, including full support towards achieving professional chartership. The Role Delivering projects across sectors including education, commercial, residential retrofit, and heritage Supporting clients through pre and post-contract project management services Coordinating design teams, contractors, and stakeholders to ensure smooth project delivery Monitoring budgets, programmes, and risks to achieve best value outcomes Managing procurement and contract administration (JCT, NEC) Acting as a trusted advisor to clients, building strong relationships and providing clear advice You ll Bring Experience in a project management role within a construction consultancy environment APM, MRICS, or MCIOB (or working towards) Apply now or get in touch at (url removed) to discuss this opportunity in confidence
Lead Software Engineer
SR2 - Socially Responsible Recruitment Manchester, Lancashire
Lead Software Engineer | Competitive salary | Hybrid | Manchester or London About the Role SR2 are partnering with a growing digital consultancy who've recently secured several major public sector projects, and they're looking for an experienced Lead Software Engineer to help design, build, and deliver cutting-edge digital solutions across their portfolio. You'll work hands-on across both Front End and Back End technologies, contributing to enterprise-scale software that has a tangible public impact. Collaborating closely with Engineers, Delivery managers, and stakeholders, you'll ensure solutions are delivered efficiently, securely, and to the highest standard. This role is ideal for someone who enjoys solving complex technical challenges, thrives in a collaborative environment, and is confident engaging with both technical and non-technical teams. Key Requirements: Strong experience developing complex, enterprise-level solutions Excellent Back End skills with Java or .NET Confident with Front End technologies such as React or Angular Proven experience working in the public sector (essential) Strong understanding of DevOps principles and best practices Excellent communicator and able to collaborate across teams and disciplines Pragmatic, solution-oriented, and highly collaborative Line management experience Nice to Have: Experience delivering Agile projects in enterprise or regulated environments Background in consultancy or client-facing project delivery The Details Hybrid - (3 days on-site in the Manchester area or London) Lucrative benefits and bonus package Why Apply? You'll be joining a fast-growing consultancy that values autonomy, trust, and collaboration - giving you the opportunity to make a genuine impact on how digital services are built and delivered across the public sector. If you're a Senior or Lead Software Engineer who loves working across modern technologies, delivering impactful solutions, and helping shape engineering best practice, apply now!
Dec 08, 2025
Full time
Lead Software Engineer | Competitive salary | Hybrid | Manchester or London About the Role SR2 are partnering with a growing digital consultancy who've recently secured several major public sector projects, and they're looking for an experienced Lead Software Engineer to help design, build, and deliver cutting-edge digital solutions across their portfolio. You'll work hands-on across both Front End and Back End technologies, contributing to enterprise-scale software that has a tangible public impact. Collaborating closely with Engineers, Delivery managers, and stakeholders, you'll ensure solutions are delivered efficiently, securely, and to the highest standard. This role is ideal for someone who enjoys solving complex technical challenges, thrives in a collaborative environment, and is confident engaging with both technical and non-technical teams. Key Requirements: Strong experience developing complex, enterprise-level solutions Excellent Back End skills with Java or .NET Confident with Front End technologies such as React or Angular Proven experience working in the public sector (essential) Strong understanding of DevOps principles and best practices Excellent communicator and able to collaborate across teams and disciplines Pragmatic, solution-oriented, and highly collaborative Line management experience Nice to Have: Experience delivering Agile projects in enterprise or regulated environments Background in consultancy or client-facing project delivery The Details Hybrid - (3 days on-site in the Manchester area or London) Lucrative benefits and bonus package Why Apply? You'll be joining a fast-growing consultancy that values autonomy, trust, and collaboration - giving you the opportunity to make a genuine impact on how digital services are built and delivered across the public sector. If you're a Senior or Lead Software Engineer who loves working across modern technologies, delivering impactful solutions, and helping shape engineering best practice, apply now!
EXPRESS SOLICITORS
IT Trainer
EXPRESS SOLICITORS Northenden, Manchester
Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £40,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £40,000 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.
Dec 08, 2025
Full time
Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £40,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £40,000 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.
Bamford Contract Services Ltd
Site Manager
Bamford Contract Services Ltd City, Manchester
Site Manager Manchester Minimum 6 months (with potential for further work) Starting 5th January 2026 We are seeking an experienced Site Manager for a large-scale window and door handle replacement project across 16 tower blocks in Manchester. This is a major social housing upgrade, involving the replacement of thousands of windows and door handles. The project is expected to last at least 6 months, with potential for additional work beyond that. Site Manager Key Responsibilities: Oversee and manage all site operations to ensure smooth project delivery on time and within budget. Supervise a team of contractors, ensuring compliance with safety standards and quality control. Coordinate and oversee the window and door handle replacement works across all tower blocks. Liaise with clients, stakeholders, and the project team to ensure effective communication and smooth workflow. Ensure the health and safety of all site personnel and comply with all relevant regulations. Maintain accurate documentation, reports, and site records. Site Manager Required Qualifications & Certifications: SMSTS (Site Management Safety Training Scheme). First Aid certification. Manual Handling certification. Working at Heights certification. Asbestos Awareness certification. Proven experience as a Site Manager in social housing projects, preferably on large-scale window or door replacement schemes. Strong leadership and organizational skills. Benefits: Competitive daily rate based on experience. Minimum 6-month contract, with the opportunity for further work after completion. Opportunity to work on a large-scale, high-profile project within the social housing sector. If you have the required qualifications and site manager experience, we want to hear from you! To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Dec 08, 2025
Seasonal
Site Manager Manchester Minimum 6 months (with potential for further work) Starting 5th January 2026 We are seeking an experienced Site Manager for a large-scale window and door handle replacement project across 16 tower blocks in Manchester. This is a major social housing upgrade, involving the replacement of thousands of windows and door handles. The project is expected to last at least 6 months, with potential for additional work beyond that. Site Manager Key Responsibilities: Oversee and manage all site operations to ensure smooth project delivery on time and within budget. Supervise a team of contractors, ensuring compliance with safety standards and quality control. Coordinate and oversee the window and door handle replacement works across all tower blocks. Liaise with clients, stakeholders, and the project team to ensure effective communication and smooth workflow. Ensure the health and safety of all site personnel and comply with all relevant regulations. Maintain accurate documentation, reports, and site records. Site Manager Required Qualifications & Certifications: SMSTS (Site Management Safety Training Scheme). First Aid certification. Manual Handling certification. Working at Heights certification. Asbestos Awareness certification. Proven experience as a Site Manager in social housing projects, preferably on large-scale window or door replacement schemes. Strong leadership and organizational skills. Benefits: Competitive daily rate based on experience. Minimum 6-month contract, with the opportunity for further work after completion. Opportunity to work on a large-scale, high-profile project within the social housing sector. If you have the required qualifications and site manager experience, we want to hear from you! To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Brandon James
Associate Director
Brandon James
A leading multi-disciplinary construction consultancy is seeking an experienced Associate Director to join their Manchester office, with travel across Lancashire and the wider North West. This is a key appointment for an ambitious Associate Director looking to lead diverse projects and help shape the future direction of a growing regional team. The Associate Director The successful Associate Director will take a lead commercial role across a variety of public sector schemes, including defence infrastructure, police stations, and other government-led developments. Projects are located across Manchester, Barrow, Preston, and surrounding areas, so a good understanding of the Lancashire region is highly desirable. This position offers a high level of autonomy and responsibility, including team leadership, strategic client management, and hands-on delivery of both pre- and post-contract services. The ideal Associate Director will be confident managing key client relationships, overseeing junior staff, and driving best practice across all aspects of cost consultancy. This is an excellent opportunity for a chartered Associate Director seeking greater responsibility, diverse projects, and the opportunity to influence business growth within a supportive consultancy environment. Requirements: MRICS qualified (essential) Minimum 8-10 years' UK consultancy experience Proven experience in the public sector and complex stakeholder environments Strong knowledge of cost planning, procurement, and contract administration Full UK driving licence and own transport (essential) Willing to travel across Lancashire and the wider North West Excellent leadership and client-facing skills What's in it for you? £70,000 - £85,000+ 25 Days holiday + Bank holidays Health insurance Hybrid working Generous Pension Plan Life assurance Mobile and Laptop Car allowance Regular socials Cycle to work scheme Supportive culture Flexible working conditions Great work-life balance Income protection Internal training programmes Death in Service contribution Health & Wellness programme If you are a Quantity Surveyor considering your career opportunities, then please contact Dominic Jansen at Brandon James. Reference Employers Agent / Surveying / Construction / MRICS / FRICS / Quantity Surveyor / Contract Administration / Associate Director / Construction Consultancy / Fee Generation / Pre-Construction Planning / Quantity Surveying / QS / Cost Manager / Cost Consultant / Consultancy
Dec 08, 2025
Full time
A leading multi-disciplinary construction consultancy is seeking an experienced Associate Director to join their Manchester office, with travel across Lancashire and the wider North West. This is a key appointment for an ambitious Associate Director looking to lead diverse projects and help shape the future direction of a growing regional team. The Associate Director The successful Associate Director will take a lead commercial role across a variety of public sector schemes, including defence infrastructure, police stations, and other government-led developments. Projects are located across Manchester, Barrow, Preston, and surrounding areas, so a good understanding of the Lancashire region is highly desirable. This position offers a high level of autonomy and responsibility, including team leadership, strategic client management, and hands-on delivery of both pre- and post-contract services. The ideal Associate Director will be confident managing key client relationships, overseeing junior staff, and driving best practice across all aspects of cost consultancy. This is an excellent opportunity for a chartered Associate Director seeking greater responsibility, diverse projects, and the opportunity to influence business growth within a supportive consultancy environment. Requirements: MRICS qualified (essential) Minimum 8-10 years' UK consultancy experience Proven experience in the public sector and complex stakeholder environments Strong knowledge of cost planning, procurement, and contract administration Full UK driving licence and own transport (essential) Willing to travel across Lancashire and the wider North West Excellent leadership and client-facing skills What's in it for you? £70,000 - £85,000+ 25 Days holiday + Bank holidays Health insurance Hybrid working Generous Pension Plan Life assurance Mobile and Laptop Car allowance Regular socials Cycle to work scheme Supportive culture Flexible working conditions Great work-life balance Income protection Internal training programmes Death in Service contribution Health & Wellness programme If you are a Quantity Surveyor considering your career opportunities, then please contact Dominic Jansen at Brandon James. Reference Employers Agent / Surveying / Construction / MRICS / FRICS / Quantity Surveyor / Contract Administration / Associate Director / Construction Consultancy / Fee Generation / Pre-Construction Planning / Quantity Surveying / QS / Cost Manager / Cost Consultant / Consultancy
Sol Recruitment Ltd
Field Operations Manager
Sol Recruitment Ltd City, Manchester
Field Operations Manager Field-Based - North & Central £33,150-£34,680 + bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package
Dec 06, 2025
Full time
Field Operations Manager Field-Based - North & Central £33,150-£34,680 + bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package
National Skills Agency
Business Development Manager
National Skills Agency City, Manchester
Description Job Title: Business Development Manager Location: Remote Salary: £45,000 - £50,000 The purpose of the role is to lead and support new business development as our client continues on its growth strategy. It is important they continue to maintain their levels of support and engagement with existing partners and develop new customer relationships for their growing range of EPAs and qualifications. The role of Partnerships and Growth Manager will help focus those efforts and develop the form and level of support moving forward. Responsibilities Customer engagement across existing training providers, developing relationships, enhancing support and ensuring adoption of their range of EPAs, qualifications and services, increasing the amount of products their existing customers are delivering. Business development across new training providers and Centres, positioning the offer and securing growth by onboarding new customers and selling their products into them. Customer engagement with existing employers, positioning the offer, ensuring high levels of support and developing new business. Attend conferences, exhibitions and events, growing your network and increasing knowledge of the sector and key contacts. Develop strategies for targeting key new business, focusing on volume and geographic importance. For new Centres, handle initial enquiries, provide pre-application guidance and support up to the point of Centre approval application form submission. Liaise with Centres due for re-approval, working closely with EPA and Centre Managers. Business development across potential new employers, positioning the offer and helping to secure growth. Collaborating on the development of the support offer with all stakeholders with the aim of enhancing our clients reputation via development of systems/processes, on-line tools and media. Develop and maintain a calendar of events focused on engagement with and support of existing customers/stakeholders. Develop and implement new product roll out plans across stakeholder groups. Develop and maintain business development pipelines across Employers, Centres and Providers. Capture and communicate market intel to support product development and the positioning of their service offer. Support in the positioning and messaging of the product offer. Support in development and evidencing of new product development pipeline. Supporting their project its offer across the wider sector by engaging with employer groups and associations. Qualifications and Experience Significant Experience of a similar role in an Awarding Organisation. A proven track record of successful and sustained stakeholder engagement. A proven track record of successful sales and business development, including large key customers. Demonstratable record of service delivery and development. A proven networker able to project our clients service offer across differing stakeholder groups. Required Skills A strong understanding of apprenticeship standards, qualifications and assessment methods. Ability to analyse, interpret and present complex information and data. Highly motivated self-starter and network builder, highly focused and driven to achieve goals in line with business targets and deadlines. Adaptable able to adjust working style to suit the needs of different target audiences. Able to work in an evolving business environment and respond positively to change, contributing own ideas to achieve business aims. Able to work independently and effectively within a high degree of uncertainty. Be willing to undertake travel across the UK, which may involve occasional overnight stays. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Dec 06, 2025
Full time
Description Job Title: Business Development Manager Location: Remote Salary: £45,000 - £50,000 The purpose of the role is to lead and support new business development as our client continues on its growth strategy. It is important they continue to maintain their levels of support and engagement with existing partners and develop new customer relationships for their growing range of EPAs and qualifications. The role of Partnerships and Growth Manager will help focus those efforts and develop the form and level of support moving forward. Responsibilities Customer engagement across existing training providers, developing relationships, enhancing support and ensuring adoption of their range of EPAs, qualifications and services, increasing the amount of products their existing customers are delivering. Business development across new training providers and Centres, positioning the offer and securing growth by onboarding new customers and selling their products into them. Customer engagement with existing employers, positioning the offer, ensuring high levels of support and developing new business. Attend conferences, exhibitions and events, growing your network and increasing knowledge of the sector and key contacts. Develop strategies for targeting key new business, focusing on volume and geographic importance. For new Centres, handle initial enquiries, provide pre-application guidance and support up to the point of Centre approval application form submission. Liaise with Centres due for re-approval, working closely with EPA and Centre Managers. Business development across potential new employers, positioning the offer and helping to secure growth. Collaborating on the development of the support offer with all stakeholders with the aim of enhancing our clients reputation via development of systems/processes, on-line tools and media. Develop and maintain a calendar of events focused on engagement with and support of existing customers/stakeholders. Develop and implement new product roll out plans across stakeholder groups. Develop and maintain business development pipelines across Employers, Centres and Providers. Capture and communicate market intel to support product development and the positioning of their service offer. Support in the positioning and messaging of the product offer. Support in development and evidencing of new product development pipeline. Supporting their project its offer across the wider sector by engaging with employer groups and associations. Qualifications and Experience Significant Experience of a similar role in an Awarding Organisation. A proven track record of successful and sustained stakeholder engagement. A proven track record of successful sales and business development, including large key customers. Demonstratable record of service delivery and development. A proven networker able to project our clients service offer across differing stakeholder groups. Required Skills A strong understanding of apprenticeship standards, qualifications and assessment methods. Ability to analyse, interpret and present complex information and data. Highly motivated self-starter and network builder, highly focused and driven to achieve goals in line with business targets and deadlines. Adaptable able to adjust working style to suit the needs of different target audiences. Able to work in an evolving business environment and respond positively to change, contributing own ideas to achieve business aims. Able to work independently and effectively within a high degree of uncertainty. Be willing to undertake travel across the UK, which may involve occasional overnight stays. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Akkodis
User Researcher
Akkodis City, London
User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. The Responsibilities Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. The Requirements Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Dec 06, 2025
Full time
User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. The Responsibilities Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. The Requirements Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Experis
Google Governance Manager
Experis City, London
GCP Governance and Compliance Manager 12 months London or Manchester - x2 days onsite 3 days remote Inside IR35 - Umbrella only Overview: Out client is delivering non-production and production Google Cloud Platform (GCP) Landing Zones, including an Internet Facing Environment (IFE) to host external APIs. To ensure the platform meets The Banks' core security requirements, is onboarded on the BAU Group Cloud Governance process and complies with the Cloud Controls Framework (CCF), a dedicated GCP Governance and Compliance Manager is required. This role will focus on mapping The Banks' policies and standards to the GCP Landing Zone delivery, ensuring all technical and operational controls are established, evidenced, auditable, and compliant with regulatory and internal requirements. Role Purpose: The GCP Governance and Compliance Manager will act as the primary governance lead for the GCP Landing Zone programme, ensuring all platform components, controls, and processes are established and aligned with The Banks' policies, standards, and Cloud Controls Framework. The role will bridge engineering delivery and group governance process, leading on the compliance, audit readiness, and regulatory engagement throughout the programme lifecycle. Key Responsibilities: Lead the mapping of The Banks' internal policies, standards, and regulatory requirements to the GCP Landing Zone architecture and delivery artefacts. Maintain traceability between Bank's Cloud Controls Framework, Policies & Standards and technical implementation, ensuring all controls are established, evidenced and auditable. Ensure automated compliance validation, drift detection, and continuous monitoring are in place and effective. Liaise with Controls Assurance and Testing teams to support controls attestation, testing, and remediation activities. Serve as the governance lead for the GCP Landing Zone programme, representing the Group Cloud Governance interests in all relevant forums and working groups. Prepare and present evidence for key governance approvals (e.g., ARB, GTC, CAF, CSO engagements, etc.) at each delivery milestone and ensure this is clearly documented to support the Bank's standard governance engagement model. Lead on the regulatory engagement (e.g., PRA/FCA, etc) with the aim to gather the appropriate approvals and authorisation to utilise the GCP platform, by collating and providing required documentation and artefacts, drive necessary communication and reporting. Onboard the GCP platform on the Group Cloud Governance process, identifying potential gaps, action remediations and transition to the BAU cloud governance team. Ensure all governance, controls, and compliance documentation is complete, accurate, and ready for internal and external audit. Maintain up-to-date runbooks, operational readiness playbooks, and user guides for governance-related processes. Track and report on risk management, gap remediation, and controls mapping status. Identify opportunities to enhance governance processes, controls, and reporting in line with The Banks' evolving cloud strategy. Contribute to the development and periodic enhancement of the Cloud Controls Framework and related governance artefacts where required Essential Demonstrable and successful experience in engaging with appropriate financial services regulators to approve a cloud Landing Zone platform, ideally on GCP. Demonstrable knowledge of applicable regulatory frameworks and industry standards, and proven experience of mapping these to internal policies, standards and controls. Deep Experience with controls assurance, compliance validation, and audit processes. Excellent understanding of the GCP technical services (Active GCP Certifications; ideally GCP Certified Professional Cloud Architect), for the purpose of validating the establishing of required technical and non-technical controls, engaging with the engineering team and ensuring the governance and provisioning of GCP accounts are onboarded on the Group Governance process. Excellent understanding of the GCP Cloud Adoption Framework Proven experience in cloud governance, risk, and compliance within a regulated financial services environment. Deep understanding of GCP architecture, landing zone design, and cloud security controls. Ability to work independently and collaboratively across engineering, security, risk, and governance teams. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Dec 06, 2025
Contractor
GCP Governance and Compliance Manager 12 months London or Manchester - x2 days onsite 3 days remote Inside IR35 - Umbrella only Overview: Out client is delivering non-production and production Google Cloud Platform (GCP) Landing Zones, including an Internet Facing Environment (IFE) to host external APIs. To ensure the platform meets The Banks' core security requirements, is onboarded on the BAU Group Cloud Governance process and complies with the Cloud Controls Framework (CCF), a dedicated GCP Governance and Compliance Manager is required. This role will focus on mapping The Banks' policies and standards to the GCP Landing Zone delivery, ensuring all technical and operational controls are established, evidenced, auditable, and compliant with regulatory and internal requirements. Role Purpose: The GCP Governance and Compliance Manager will act as the primary governance lead for the GCP Landing Zone programme, ensuring all platform components, controls, and processes are established and aligned with The Banks' policies, standards, and Cloud Controls Framework. The role will bridge engineering delivery and group governance process, leading on the compliance, audit readiness, and regulatory engagement throughout the programme lifecycle. Key Responsibilities: Lead the mapping of The Banks' internal policies, standards, and regulatory requirements to the GCP Landing Zone architecture and delivery artefacts. Maintain traceability between Bank's Cloud Controls Framework, Policies & Standards and technical implementation, ensuring all controls are established, evidenced and auditable. Ensure automated compliance validation, drift detection, and continuous monitoring are in place and effective. Liaise with Controls Assurance and Testing teams to support controls attestation, testing, and remediation activities. Serve as the governance lead for the GCP Landing Zone programme, representing the Group Cloud Governance interests in all relevant forums and working groups. Prepare and present evidence for key governance approvals (e.g., ARB, GTC, CAF, CSO engagements, etc.) at each delivery milestone and ensure this is clearly documented to support the Bank's standard governance engagement model. Lead on the regulatory engagement (e.g., PRA/FCA, etc) with the aim to gather the appropriate approvals and authorisation to utilise the GCP platform, by collating and providing required documentation and artefacts, drive necessary communication and reporting. Onboard the GCP platform on the Group Cloud Governance process, identifying potential gaps, action remediations and transition to the BAU cloud governance team. Ensure all governance, controls, and compliance documentation is complete, accurate, and ready for internal and external audit. Maintain up-to-date runbooks, operational readiness playbooks, and user guides for governance-related processes. Track and report on risk management, gap remediation, and controls mapping status. Identify opportunities to enhance governance processes, controls, and reporting in line with The Banks' evolving cloud strategy. Contribute to the development and periodic enhancement of the Cloud Controls Framework and related governance artefacts where required Essential Demonstrable and successful experience in engaging with appropriate financial services regulators to approve a cloud Landing Zone platform, ideally on GCP. Demonstrable knowledge of applicable regulatory frameworks and industry standards, and proven experience of mapping these to internal policies, standards and controls. Deep Experience with controls assurance, compliance validation, and audit processes. Excellent understanding of the GCP technical services (Active GCP Certifications; ideally GCP Certified Professional Cloud Architect), for the purpose of validating the establishing of required technical and non-technical controls, engaging with the engineering team and ensuring the governance and provisioning of GCP accounts are onboarded on the Group Governance process. Excellent understanding of the GCP Cloud Adoption Framework Proven experience in cloud governance, risk, and compliance within a regulated financial services environment. Deep understanding of GCP architecture, landing zone design, and cloud security controls. Ability to work independently and collaboratively across engineering, security, risk, and governance teams. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
BDO
Transaction Services Associate Director/Senior Manager
BDO Manchester, Lancashire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. In Transaction Services, you will have the opportunity to support a range of clients by providing due diligence services to support them through events such as acquisitions, sale processes and capital markets transactions. We help to deliver successful transaction outcomes through our data-driven insights and commercial acumen. An Associate Director is required to independently, and with the support of other Associate Directors, Directors and Partners, develop and grow the Transaction Services business within Corporate Finance, as well as develop team members. You will have a good understanding of, and experience in, the field of financial due diligence for corporate or strategic buyers, private equity or financial buyers and vendors and / or reporting accountant's work. You will also have developed sector knowledge. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: ACA/ACCA qualified (or overseas equivalent), or relevant work experience. Experience of working within a corporate finance department. Previous management experience. Good knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a thorough knowledge of the relevant legislation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. JBRP1_UKTJ
Dec 05, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. In Transaction Services, you will have the opportunity to support a range of clients by providing due diligence services to support them through events such as acquisitions, sale processes and capital markets transactions. We help to deliver successful transaction outcomes through our data-driven insights and commercial acumen. An Associate Director is required to independently, and with the support of other Associate Directors, Directors and Partners, develop and grow the Transaction Services business within Corporate Finance, as well as develop team members. You will have a good understanding of, and experience in, the field of financial due diligence for corporate or strategic buyers, private equity or financial buyers and vendors and / or reporting accountant's work. You will also have developed sector knowledge. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: ACA/ACCA qualified (or overseas equivalent), or relevant work experience. Experience of working within a corporate finance department. Previous management experience. Good knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a thorough knowledge of the relevant legislation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. JBRP1_UKTJ
First Recruitment Group
Key Accounts Manager
First Recruitment Group Irlam, Manchester
Our top Telecoms client is looking for a Key Accounts Manager to work on a permanent basis in Irlam (Manchester) Our Client has a requirement for an Acccount Manager, who will be required to work on a permanent basis in irlam (Manchester). Role Purpose: As a Key Account Manager, you will be responsible for developing and maintaining relationships with strategically important customers. You will be accountable for identifying opportunities to increase the value delivered whilst increasing new connections. You will use your experience and in depth understanding of telecoms service fulfilment and assurance to ensure exceptional service quality is delivered for company residential and business products with a key focus on strategic opportunities. Job Role Responsibilities: Responsible for key customer relationship management, delivering high quality customer service to internal and external customers, responding to, and resolving account service issues. Understand market movement and identify strategic opportunities that keep us a competitive and attractive partner. Work with our B2B and partner sales teams to maximise order volumes. Understand strategic goals of customers and develop products and services offering to support those goals. Locate in customers offices and collaborate to fully understand their needs and identify opportunities for continuous service improvement. Provide reliable and high standard of service as the dedicated point of contact. Co-ordinate the delivery of all services to your customers using product and service specialists as required. Have intricate understanding of contractual obligations and conditions. Monitor agreed SLAs and be the Voice of the Customer (VoC) to hold internal teams to the highest standards. Deliver regular service and business reviews with customer and internal stakeholders to review performance, risks and opportunities. Clear, professional, and effective communications via teams, telephone, email, or face to face meetings. Maintain up to date records on behalf of the customer using the appropriate systems and processes. Co-ordinate any ad-hoc customer requirements. Ensure service levels are maintained including validated invoices, queries progressed to resolution. Ensure all support groups are performing to the expected standards and liaise with internal departments / suppliers to ensure swift resolution of fulfilment or assurance activities. Develop and support peer relationships both within operations. Support management with development by leading workshops and liaising with other teams to help the continuous improvement of processes and customer experience. Effective time management ensuring tasks are effectively complete with agreed timeframes. Experience / Skills / Knowledge / Qualifications: Customer Service Proven experience in a key account management role in the utilities sector (preferably telecoms) Excellent communicator and experience presenter Experience of building strong relationships both within FFL and with stakeholders Demonstrate personal flexibility and mobility Computer literate and advanced skills in MS Office software suite of tools Desirable: ITIL Foundation ITIL Service Operations Six Sigma (Green Belt) Good understandinf of CRM platforms and data flows via API's Benefits: Competitive Salary Hybrid working Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an Account Manager looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Dec 05, 2025
Full time
Our top Telecoms client is looking for a Key Accounts Manager to work on a permanent basis in Irlam (Manchester) Our Client has a requirement for an Acccount Manager, who will be required to work on a permanent basis in irlam (Manchester). Role Purpose: As a Key Account Manager, you will be responsible for developing and maintaining relationships with strategically important customers. You will be accountable for identifying opportunities to increase the value delivered whilst increasing new connections. You will use your experience and in depth understanding of telecoms service fulfilment and assurance to ensure exceptional service quality is delivered for company residential and business products with a key focus on strategic opportunities. Job Role Responsibilities: Responsible for key customer relationship management, delivering high quality customer service to internal and external customers, responding to, and resolving account service issues. Understand market movement and identify strategic opportunities that keep us a competitive and attractive partner. Work with our B2B and partner sales teams to maximise order volumes. Understand strategic goals of customers and develop products and services offering to support those goals. Locate in customers offices and collaborate to fully understand their needs and identify opportunities for continuous service improvement. Provide reliable and high standard of service as the dedicated point of contact. Co-ordinate the delivery of all services to your customers using product and service specialists as required. Have intricate understanding of contractual obligations and conditions. Monitor agreed SLAs and be the Voice of the Customer (VoC) to hold internal teams to the highest standards. Deliver regular service and business reviews with customer and internal stakeholders to review performance, risks and opportunities. Clear, professional, and effective communications via teams, telephone, email, or face to face meetings. Maintain up to date records on behalf of the customer using the appropriate systems and processes. Co-ordinate any ad-hoc customer requirements. Ensure service levels are maintained including validated invoices, queries progressed to resolution. Ensure all support groups are performing to the expected standards and liaise with internal departments / suppliers to ensure swift resolution of fulfilment or assurance activities. Develop and support peer relationships both within operations. Support management with development by leading workshops and liaising with other teams to help the continuous improvement of processes and customer experience. Effective time management ensuring tasks are effectively complete with agreed timeframes. Experience / Skills / Knowledge / Qualifications: Customer Service Proven experience in a key account management role in the utilities sector (preferably telecoms) Excellent communicator and experience presenter Experience of building strong relationships both within FFL and with stakeholders Demonstrate personal flexibility and mobility Computer literate and advanced skills in MS Office software suite of tools Desirable: ITIL Foundation ITIL Service Operations Six Sigma (Green Belt) Good understandinf of CRM platforms and data flows via API's Benefits: Competitive Salary Hybrid working Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an Account Manager looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Square One Resources
Project Manager
Square One Resources Northampton, Northamptonshire
Job Title: Project Manager - FS Experience Mandatory Location: Northampton or Manchester/hybrid Salary/Rate: Up to 358 per day inside IR35 Start Date: 15/12/2025 Job Type: Contract Company Introduction Client is looking for Project Manager with deep experience in Agile methodologies and Change Management to lead strategic initiatives within the Banking and Financial Services domain. The role involves managing complex projects across digital banking, regulatory compliance, and operational transformation, ensuring successful delivery and stakeholder alignment in a fast-paced, regulated environment. Job Responsibilities/Objectives Lead end-to-end delivery of projects across retail banking, corporate banking, payments, or risk & compliance domains. Apply Agile frameworks (Scrum, Kanban, SAFe) to drive iterative delivery and continuous improvement. Collaborate with cross-functional teams including Product Owners, Business Analysts, Developers, and QA. Manage project scope, timelines, budgets, and resource allocation. Drive stakeholder engagement across business units, technology teams, and external vendors. Develop and execute change management strategies to support adoption of new systems, processes, or regulatory changes. Ensure compliance with banking regulations (e.g., RBI, SEBI, Basel III) and internal governance standards. Facilitate Agile ceremonies, retrospectives, and workshops to build agile maturity. Track and report project performance using dashboards and KPIs aligned with business outcomes. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Business, Finance, IT, or related field (MBA or PMP preferred). Project management experience in the banking or financial services industry. Strong experience in Agile delivery and enterprise-level change management. Certifications such as PMI-ACP, CSM, SAFe Agilist, or Prosci Change Practitioner. Familiarity with banking systems (e.g., core banking, loan origination, digital channels). Excellent communication, stakeholder management, and leadership skills. Proficiency in tools like Jira, Confluence, MS Project, and Power BI. Preferred Skills Experience in digital transformation, fintech integration, or regulatory change programs. Understanding of financial products and services (e.g., credit, payments, wealth management). Exposure to Lean, Six Sigma, or other process improvement methodologies. Ability to manage vendor relationships and third-party integrations. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Dec 05, 2025
Contractor
Job Title: Project Manager - FS Experience Mandatory Location: Northampton or Manchester/hybrid Salary/Rate: Up to 358 per day inside IR35 Start Date: 15/12/2025 Job Type: Contract Company Introduction Client is looking for Project Manager with deep experience in Agile methodologies and Change Management to lead strategic initiatives within the Banking and Financial Services domain. The role involves managing complex projects across digital banking, regulatory compliance, and operational transformation, ensuring successful delivery and stakeholder alignment in a fast-paced, regulated environment. Job Responsibilities/Objectives Lead end-to-end delivery of projects across retail banking, corporate banking, payments, or risk & compliance domains. Apply Agile frameworks (Scrum, Kanban, SAFe) to drive iterative delivery and continuous improvement. Collaborate with cross-functional teams including Product Owners, Business Analysts, Developers, and QA. Manage project scope, timelines, budgets, and resource allocation. Drive stakeholder engagement across business units, technology teams, and external vendors. Develop and execute change management strategies to support adoption of new systems, processes, or regulatory changes. Ensure compliance with banking regulations (e.g., RBI, SEBI, Basel III) and internal governance standards. Facilitate Agile ceremonies, retrospectives, and workshops to build agile maturity. Track and report project performance using dashboards and KPIs aligned with business outcomes. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Business, Finance, IT, or related field (MBA or PMP preferred). Project management experience in the banking or financial services industry. Strong experience in Agile delivery and enterprise-level change management. Certifications such as PMI-ACP, CSM, SAFe Agilist, or Prosci Change Practitioner. Familiarity with banking systems (e.g., core banking, loan origination, digital channels). Excellent communication, stakeholder management, and leadership skills. Proficiency in tools like Jira, Confluence, MS Project, and Power BI. Preferred Skills Experience in digital transformation, fintech integration, or regulatory change programs. Understanding of financial products and services (e.g., credit, payments, wealth management). Exposure to Lean, Six Sigma, or other process improvement methodologies. Ability to manage vendor relationships and third-party integrations. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Hays Technology
HR & Payroll Systems Implementation Consultant
Hays Technology Wilmslow, Cheshire
HR & Payroll Projects Consultant (System Implementations) -Full Time - HR & Payroll Transformation Consultancy - South Manchester / Cheshire (Hybrid) - Basic Salary of up to 50,000 + Bespoke benefits package Are you passionate about delivering real change and making a tangible impact? Our client, a rapidly growing HR Transformation Consultancy, is looking for a System Implementation Consultant to join their dynamic and growing team on a permanent basis. About Business This privately-owned Transformation consultancy specialises in HR and Payroll transformation projects and has seen exceptional growth over the past 12 months-doubling both team size and turnover. With established partnerships with leading software vendors and a wealth of local industry connections, they are well-positioned for continued success. Their focus is delivering practical, hands-on solutions for clients, and guiding clients through complex systems implementation projects within HR & Payroll (People XD, Dayforce, iTrent, HiBob etc. The Role As an Implementation Consultant, you'll work closely with clients in the early stages of their HR and Payroll system journey. Your responsibilities will include: Scoping and Planning: Helping clients define their transformation roadmap and select the right systems. Implementation Support: Guiding clients through system implementation projects (HR and Payroll), primarily in the Tier 2 market. Project Delivery: Managing key aspects of projects including data migration, change management, communications, and training. Advisory: Acting as a trusted advisor to HR stakeholders-providing guidance, challenging assumptions, and ensuring solutions align with business needs. Upsell Opportunities: While you won't be responsible for winning projects, the ability to identify and upsell additional services is highly valued. You'll be working on multiple active projects with more in the pipeline, so adaptability and a proactive approach are essential. This role would suit An in-house HR/Payroll professional with experience of delivering HR / Payroll System Implementation projects, and a desire not to shift back into BAU work. Consultants working for SI's with direct experience in implementing HR and Payroll solutions Project Managers with direct experience in implementing HR and Payroll solutions Our client is based in South Manchester (Wilmslow) and offers hybrid working, with most staff members in the office 1-2 times per week. They are a family-owned business and understand the need for flexibility around childcare commitments. They can offer a basic salary of up to 50,000 for this position, in addition to a bespoke flexible benefit package (Unlimited annual leave, pension contribution, cash allowance for bespoke benefits). Shortlisting meetings with the CEO will take place on Friday 21st November, with a two-stage interview process planned for the week commencing 24th November. We would ideally look for someone to start in January 2026 but are willing to be flexible on this for the right candidate. For more info, or to apply, please email an up-to-date CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 05, 2025
Full time
HR & Payroll Projects Consultant (System Implementations) -Full Time - HR & Payroll Transformation Consultancy - South Manchester / Cheshire (Hybrid) - Basic Salary of up to 50,000 + Bespoke benefits package Are you passionate about delivering real change and making a tangible impact? Our client, a rapidly growing HR Transformation Consultancy, is looking for a System Implementation Consultant to join their dynamic and growing team on a permanent basis. About Business This privately-owned Transformation consultancy specialises in HR and Payroll transformation projects and has seen exceptional growth over the past 12 months-doubling both team size and turnover. With established partnerships with leading software vendors and a wealth of local industry connections, they are well-positioned for continued success. Their focus is delivering practical, hands-on solutions for clients, and guiding clients through complex systems implementation projects within HR & Payroll (People XD, Dayforce, iTrent, HiBob etc. The Role As an Implementation Consultant, you'll work closely with clients in the early stages of their HR and Payroll system journey. Your responsibilities will include: Scoping and Planning: Helping clients define their transformation roadmap and select the right systems. Implementation Support: Guiding clients through system implementation projects (HR and Payroll), primarily in the Tier 2 market. Project Delivery: Managing key aspects of projects including data migration, change management, communications, and training. Advisory: Acting as a trusted advisor to HR stakeholders-providing guidance, challenging assumptions, and ensuring solutions align with business needs. Upsell Opportunities: While you won't be responsible for winning projects, the ability to identify and upsell additional services is highly valued. You'll be working on multiple active projects with more in the pipeline, so adaptability and a proactive approach are essential. This role would suit An in-house HR/Payroll professional with experience of delivering HR / Payroll System Implementation projects, and a desire not to shift back into BAU work. Consultants working for SI's with direct experience in implementing HR and Payroll solutions Project Managers with direct experience in implementing HR and Payroll solutions Our client is based in South Manchester (Wilmslow) and offers hybrid working, with most staff members in the office 1-2 times per week. They are a family-owned business and understand the need for flexibility around childcare commitments. They can offer a basic salary of up to 50,000 for this position, in addition to a bespoke flexible benefit package (Unlimited annual leave, pension contribution, cash allowance for bespoke benefits). Shortlisting meetings with the CEO will take place on Friday 21st November, with a two-stage interview process planned for the week commencing 24th November. We would ideally look for someone to start in January 2026 but are willing to be flexible on this for the right candidate. For more info, or to apply, please email an up-to-date CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
CATCH 22
Facilities Operations Manager
CATCH 22
Catch 22 are supporting a privately owned, multi award winning construction and integrated support services business based in the North West who are currently on the search for a Facilities Operations Manager to join their Senior Management Team. Based in Altrincham, the main purpose of the role is to have overall responsibility for managing the FM Division including driving significant growth whilst complying with company processes and procedures. You will have full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial. Key Responsibilities for the Facilities Operations Manager. Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible. Manage KPI & SLA performance, ensuring compliance and excellent results. Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients to the business. Manage business development of new clients including PQQ and Bid management Work with the management team and client to implement new innovation and ideas Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLA's & KPI's Refine and manage processes & procedures Management of FM team including operational, commercial, helpdesk and engineers - Weekly meetings, Monthly 121's, Performance Development Reviews, Coaching, distributing workload and ensuring all deadlines are achieved The ideal candidate will be an experienced, self driven Senior Facilities Management professional with a proven track record of managing FM Services & teams in a contractor organisation. You will be able to demonstrate strong client relationships skills and will have the ability to go out and win new business and be competent in the bid management process. You will hold strong operational and H&S knowledge within both facilities and construction industry and will be a strong face to face communicator. Previous roles may include Head of FM or Associate FM Director. This is an office based role, working Monday - Friday, 8am-5pm. In return, our client is offering a salary around £65,000 per annum plus a package which includes a car allowance, Pension, Private Healthcare and possible performance related bonus. This is a permanent, full time, office based role, working Monday - Friday, 8am-5pm. If interested, please apply or contact Laura by (url removed) for more information on the exciting opportunity.
Dec 05, 2025
Full time
Catch 22 are supporting a privately owned, multi award winning construction and integrated support services business based in the North West who are currently on the search for a Facilities Operations Manager to join their Senior Management Team. Based in Altrincham, the main purpose of the role is to have overall responsibility for managing the FM Division including driving significant growth whilst complying with company processes and procedures. You will have full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial. Key Responsibilities for the Facilities Operations Manager. Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible. Manage KPI & SLA performance, ensuring compliance and excellent results. Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients to the business. Manage business development of new clients including PQQ and Bid management Work with the management team and client to implement new innovation and ideas Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLA's & KPI's Refine and manage processes & procedures Management of FM team including operational, commercial, helpdesk and engineers - Weekly meetings, Monthly 121's, Performance Development Reviews, Coaching, distributing workload and ensuring all deadlines are achieved The ideal candidate will be an experienced, self driven Senior Facilities Management professional with a proven track record of managing FM Services & teams in a contractor organisation. You will be able to demonstrate strong client relationships skills and will have the ability to go out and win new business and be competent in the bid management process. You will hold strong operational and H&S knowledge within both facilities and construction industry and will be a strong face to face communicator. Previous roles may include Head of FM or Associate FM Director. This is an office based role, working Monday - Friday, 8am-5pm. In return, our client is offering a salary around £65,000 per annum plus a package which includes a car allowance, Pension, Private Healthcare and possible performance related bonus. This is a permanent, full time, office based role, working Monday - Friday, 8am-5pm. If interested, please apply or contact Laura by (url removed) for more information on the exciting opportunity.
NG Bailey
Offsite Integration Manager - Building Services
NG Bailey Reading, Berkshire
Offsite (DFMA) Integration Manager 2 positions available: 1 to cover the south, so can be based from Birmingham, Reading, Bristol or London 1 to cover the NW and be based from Manchester Permanent Positions Competitive salary plus Car/Car Allowance + Flexible Benefits Summary We are pleased to offer a new position available within our offsite manufacturing division for an offsite integration manager, with one role based ideally in the Midlands/south (Birmingham, Reading, Bristol or London) and one role covering the NW. This role will focus on developing the offsite solution into bids and projects. You will engage with internal and external customers and stakeholders, building strong working relationships, and maximising integration of offsite solutions within projects, encouraging repeat business. Travel will be required across these regions to our client sites. Some of the key deliverables in this role will include: Comply with the company's health and safety standards, ensuring that the "safety first and foremost" message is visible and alive throughout all activities undertaken. Participate in regular performance review meetings with management in the regions to ensure that Offsite is at the forefront of project leaders' thinking. Undertake sales forecasting and phasing, support and participate in formal reporting of project statuses. Ensure further opportunities are identified, priced and secured. Review performance with the project teams to ensure models are produced in line with programme/production plans. Review attrition on live projects. Conduct regular client site visits, investigate and resolve queries or issues raised by engineers, project managers and leaders in the regions. Develop the sales plan in the responsible area, identifying key objectives, opportunities, and ensuring profitable successful bids are produced to the agreed in line with customer requirements and company goals. Benchmark offsite solutions, understand the cost benefits of offsite manufacture to promote and integrate offsite solutions into our projects. Ensure offsite solutions are accurately costed and embedded into main NG Bailey Engineering project bids at tender stage. Hold business reviews to assess opportunities across all engineering regions. Ensure compliance with all workplans and opportunities in line with process. Minimise any risk to the business and escalate any issues as required. What we're looking for : This role would suit someone with previous experience in pre-fabrication delivery, design and management, and also with DFMA experience. Experience of MEP projects, specifically mechanical installations in building services (MEP) Practical understanding of construction project delivery Also experience in tendering, estimating and bid management would be advantageous as you will be working closely with the bid teams Outgoing confident personality, capable of building relationships with a passion for innovation, early engagement and delivering project improvements We are open to training someone into the role - ideal candidate would be someone who is currently working, or has previously worked as a mechanical project engineer Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 04, 2025
Full time
Offsite (DFMA) Integration Manager 2 positions available: 1 to cover the south, so can be based from Birmingham, Reading, Bristol or London 1 to cover the NW and be based from Manchester Permanent Positions Competitive salary plus Car/Car Allowance + Flexible Benefits Summary We are pleased to offer a new position available within our offsite manufacturing division for an offsite integration manager, with one role based ideally in the Midlands/south (Birmingham, Reading, Bristol or London) and one role covering the NW. This role will focus on developing the offsite solution into bids and projects. You will engage with internal and external customers and stakeholders, building strong working relationships, and maximising integration of offsite solutions within projects, encouraging repeat business. Travel will be required across these regions to our client sites. Some of the key deliverables in this role will include: Comply with the company's health and safety standards, ensuring that the "safety first and foremost" message is visible and alive throughout all activities undertaken. Participate in regular performance review meetings with management in the regions to ensure that Offsite is at the forefront of project leaders' thinking. Undertake sales forecasting and phasing, support and participate in formal reporting of project statuses. Ensure further opportunities are identified, priced and secured. Review performance with the project teams to ensure models are produced in line with programme/production plans. Review attrition on live projects. Conduct regular client site visits, investigate and resolve queries or issues raised by engineers, project managers and leaders in the regions. Develop the sales plan in the responsible area, identifying key objectives, opportunities, and ensuring profitable successful bids are produced to the agreed in line with customer requirements and company goals. Benchmark offsite solutions, understand the cost benefits of offsite manufacture to promote and integrate offsite solutions into our projects. Ensure offsite solutions are accurately costed and embedded into main NG Bailey Engineering project bids at tender stage. Hold business reviews to assess opportunities across all engineering regions. Ensure compliance with all workplans and opportunities in line with process. Minimise any risk to the business and escalate any issues as required. What we're looking for : This role would suit someone with previous experience in pre-fabrication delivery, design and management, and also with DFMA experience. Experience of MEP projects, specifically mechanical installations in building services (MEP) Practical understanding of construction project delivery Also experience in tendering, estimating and bid management would be advantageous as you will be working closely with the bid teams Outgoing confident personality, capable of building relationships with a passion for innovation, early engagement and delivering project improvements We are open to training someone into the role - ideal candidate would be someone who is currently working, or has previously worked as a mechanical project engineer Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

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