Job Description
Our client is seeking experienced Caseworkers to play a key role in a high-profile government initiative supporting eligible Afghan nationals and their families who assisted UK operations. This is a sensitive and high-impact position within the Defence sector, ideal for individuals with strong analytical skills, sound judgment, and emotional resilience.
Key Responsibilities
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Manage and progress casework in line with government policy, ensuring fair, well-documented, and transparent decisions.
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Analyse complex information from multiple sources to reach accurate conclusions.
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Handle confidential and, at times, distressing material with professionalism and care.
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Work to daily case targets while maintaining high standards of accuracy and quality.
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Communicate effectively with a range of internal and external stakeholders in a fast-paced environment.
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Ensure full compliance with data protection and information security requirements.
Essential Skills & Experience
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Active SC Clearance with no restrictions Sole UK Nationals only (dual nationals not eligible).
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Proven casework experience within structured, policy-driven, or regulated environments.
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Excellent analytical, written, and verbal communication skills.
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Confident using Microsoft Office 365.
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Demonstrated resilience, empathy, and the ability to make objective, policy-based decisions.
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Solid understanding of Data Protection regulations.
Desirable Experience
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Previous experience within the Home Office, policing, immigration, or similar government departments.
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Experience managing complex or sensitive cases.
Working Arrangements
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Hybrid working model: Initial 10-day onsite induction followed by 1 3 days per week in London office
Interview Process
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One-stage virtual interview via Microsoft Teams.
