Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: We are looking for highly motivated people who have a good eye for numbers, enjoy spotting opportunities, then more importantly, enjoy doing something about it. Provide deeper analysis on historic performance with a bigger picture lens, highlighting customer behaviours and product trends to improve and deliver weekly/quarterly/yearly objectives. You will be able to explain drivers of performance succinctly and in a timely manner to senior stakeholders whilst getting senior stakeholders buy in Find innovate ways for us to drive performance across products by understanding levers to improve performance. Formulating end to end plans to achieve objectives using bigger picture analysis, working closely with Base Management, Trading Performance and Customer Service teams Own end to end initiatives for growth and improved P&L performance Provide quarterly wash ups of Trading Performance and frequently engage stakeholders of newly formed analysis Work on strategic projects where you seek to identify and size opportunities across products in your channel. Form recommendations and present to senior stakeholders Build positive relationships with stakeholders across the matrix based on collaboration, trust and delivery Identify reporting needs and build tableau dashboards for all levels of stakeholders to use What you'll bring: First and foremost, we are looking for proactive and inquisitive personalities who enjoy working with numbers. You will be commercial aware and if you come from a role as a commercial/ecommerce manager, analyst, buyer or any type of role where you used data to help shape decisions in the company then this role could appeal to you. You'll be a strategic thinker - able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first You'll be brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance You'll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what's important You'll have strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and business cases that cut through complexity and lead straight to a decision You'll have some experience with GenAI-driven automations that reduce manual analysis time and free up capacity for higher-value commercial strategy work You'll be excellent at collaborating with stakeholders, and skilled at communicating up, down and across the organisation You'll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey Traits we look for: Energy - thrives in a fast-paced environment Inquisitive - naturally curious and wants to find out more about what's driving performance and customer behaviour Growth - you are keen to learn, ask lots of questions and know your strengths and areas to work on Team overview: Customer Growth are the heartbeat of Sky. We are responsible for the commercial health (acquisition and retention) of our TV, Broadband and Mobile subscription business . You'll work really closely with the product P&Ls, -pulling together plans to hit commercial targets or find opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis. As a result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profile role, then this could be for you! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: We are looking for highly motivated people who have a good eye for numbers, enjoy spotting opportunities, then more importantly, enjoy doing something about it. Provide deeper analysis on historic performance with a bigger picture lens, highlighting customer behaviours and product trends to improve and deliver weekly/quarterly/yearly objectives. You will be able to explain drivers of performance succinctly and in a timely manner to senior stakeholders whilst getting senior stakeholders buy in Find innovate ways for us to drive performance across products by understanding levers to improve performance. Formulating end to end plans to achieve objectives using bigger picture analysis, working closely with Base Management, Trading Performance and Customer Service teams Own end to end initiatives for growth and improved P&L performance Provide quarterly wash ups of Trading Performance and frequently engage stakeholders of newly formed analysis Work on strategic projects where you seek to identify and size opportunities across products in your channel. Form recommendations and present to senior stakeholders Build positive relationships with stakeholders across the matrix based on collaboration, trust and delivery Identify reporting needs and build tableau dashboards for all levels of stakeholders to use What you'll bring: First and foremost, we are looking for proactive and inquisitive personalities who enjoy working with numbers. You will be commercial aware and if you come from a role as a commercial/ecommerce manager, analyst, buyer or any type of role where you used data to help shape decisions in the company then this role could appeal to you. You'll be a strategic thinker - able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first You'll be brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance You'll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what's important You'll have strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and business cases that cut through complexity and lead straight to a decision You'll have some experience with GenAI-driven automations that reduce manual analysis time and free up capacity for higher-value commercial strategy work You'll be excellent at collaborating with stakeholders, and skilled at communicating up, down and across the organisation You'll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey Traits we look for: Energy - thrives in a fast-paced environment Inquisitive - naturally curious and wants to find out more about what's driving performance and customer behaviour Growth - you are keen to learn, ask lots of questions and know your strengths and areas to work on Team overview: Customer Growth are the heartbeat of Sky. We are responsible for the commercial health (acquisition and retention) of our TV, Broadband and Mobile subscription business . You'll work really closely with the product P&Ls, -pulling together plans to hit commercial targets or find opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis. As a result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profile role, then this could be for you! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Product Analyst - SaaS - Customer-Facing - £50-£55K - Poole (Hybrid - 4 DPW On-Site) - (RL8094) Location: Poole, Dorset (Hybrid - 4 days office-based) Salary: £50,000-£55,000 per annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events Looking for a role where you can genuinely influence how a product evolves-not just document requirements? This is an opportunity to work directly with customers, shape meaningful solutions, and play a key role in turning ideas into real product outcomes within a growing SaaS environment. The Client: We are partnering with a growing technology business that delivers a suite of configurable SaaS products to a diverse customer base. They work closely with their customers to continually evolve the platform and provide solutions that address real world needs. The organisation offers a collaborative environment where product, engineering, and delivery teams work closely together to drive impactful outcomes. The Candidate: This role is ideal for someone who enjoys working at the intersection of customers, product, and delivery, and is confident engaging directly with users to understand their needs. You will be naturally curious and proactive, asking the right questions to uncover the root of problems rather than simply capturing requirements. You'll be comfortable working in a dynamic environment where priorities can shift and ambiguity is expected. You will balance attention to detail with big picture thinking and enjoy shaping ideas into practical, deliverable solutions. Just as importantly, you will take ownership and make meaningful contributions-not operate solely as a documentation-focused analyst. The Role: This is a hands-on, customer-facing Product Analyst position sitting at the intersection of product, customers, and delivery. You will work closely with customers to understand how they use the platform, uncover underlying needs, and help shape solutions that deliver real value. This is not a purely strategic or documentation-heavy role; you will be actively involved in discovery, problem-solving, and supporting delivery teams. You will collaborate with Product Owners, Engineering, and QA to translate customer needs into clear, structured inputs while considering how the product fits into the wider suite. Key Duties: Engage directly with customers to understand product usage, challenges, and goals Lead and support discovery sessions, workshops, and feedback discussions Shape and refine customer requirements into clear, structured inputs Challenge assumptions and propose effective, practical solutions Develop a strong understanding of the product, including configuration options Work closely with Product Owners, Engineering, and QA to support delivery Contribute to backlog refinement and provide context to delivery teams Consider wider product impacts, dependencies, and opportunities across the suite Requirements: Experience in a product-focused role such as Product Analyst, Business Analyst, Associate Product Manager, or similar Strong customer-facing experience, with confidence leading conversations and workshops Ability to gather, shape, and translate requirements into structured inputs for delivery teams Experience working in Agile environments, supporting backlog refinement and delivery Strong problem solving skills, with the ability to challenge assumptions and propose solutions Ability to quickly learn and understand complex products, particularly configurable systems Nice to Have: Experience working with SaaS products or configurable platforms Exposure to multi product environments or product suites An interest in user experience and how customers interact with products To apply for this Product Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Mar 03, 2026
Full time
Product Analyst - SaaS - Customer-Facing - £50-£55K - Poole (Hybrid - 4 DPW On-Site) - (RL8094) Location: Poole, Dorset (Hybrid - 4 days office-based) Salary: £50,000-£55,000 per annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events Looking for a role where you can genuinely influence how a product evolves-not just document requirements? This is an opportunity to work directly with customers, shape meaningful solutions, and play a key role in turning ideas into real product outcomes within a growing SaaS environment. The Client: We are partnering with a growing technology business that delivers a suite of configurable SaaS products to a diverse customer base. They work closely with their customers to continually evolve the platform and provide solutions that address real world needs. The organisation offers a collaborative environment where product, engineering, and delivery teams work closely together to drive impactful outcomes. The Candidate: This role is ideal for someone who enjoys working at the intersection of customers, product, and delivery, and is confident engaging directly with users to understand their needs. You will be naturally curious and proactive, asking the right questions to uncover the root of problems rather than simply capturing requirements. You'll be comfortable working in a dynamic environment where priorities can shift and ambiguity is expected. You will balance attention to detail with big picture thinking and enjoy shaping ideas into practical, deliverable solutions. Just as importantly, you will take ownership and make meaningful contributions-not operate solely as a documentation-focused analyst. The Role: This is a hands-on, customer-facing Product Analyst position sitting at the intersection of product, customers, and delivery. You will work closely with customers to understand how they use the platform, uncover underlying needs, and help shape solutions that deliver real value. This is not a purely strategic or documentation-heavy role; you will be actively involved in discovery, problem-solving, and supporting delivery teams. You will collaborate with Product Owners, Engineering, and QA to translate customer needs into clear, structured inputs while considering how the product fits into the wider suite. Key Duties: Engage directly with customers to understand product usage, challenges, and goals Lead and support discovery sessions, workshops, and feedback discussions Shape and refine customer requirements into clear, structured inputs Challenge assumptions and propose effective, practical solutions Develop a strong understanding of the product, including configuration options Work closely with Product Owners, Engineering, and QA to support delivery Contribute to backlog refinement and provide context to delivery teams Consider wider product impacts, dependencies, and opportunities across the suite Requirements: Experience in a product-focused role such as Product Analyst, Business Analyst, Associate Product Manager, or similar Strong customer-facing experience, with confidence leading conversations and workshops Ability to gather, shape, and translate requirements into structured inputs for delivery teams Experience working in Agile environments, supporting backlog refinement and delivery Strong problem solving skills, with the ability to challenge assumptions and propose solutions Ability to quickly learn and understand complex products, particularly configurable systems Nice to Have: Experience working with SaaS products or configurable platforms Exposure to multi product environments or product suites An interest in user experience and how customers interact with products To apply for this Product Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
We have an exciting opportunity for a Store Associate to join our friendly Store in Armagh! This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK. As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role. Store Location: 21-26 Scotch Street, Armagh, Northern Ireland, BT61 7BY Hours: 7 Per Week (Permanent) Some of the Key Responsibilities include: Excellent Customer Service Visual Merchandising Organising Stock, Pricing and Steaming stock before going on the shop floor. Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid. Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager. Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas. Actively encourage the public to donate saleable stock. Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits. The Ideal candidates should demonstrate in their application: Experience of working in a retail environment Experience of cash handling Experience of working in a customer service environment Experience of working on own initiative Knowledge of working in a fashion environment Basic IT skills The full Job description and Person profile is linked under the Additional Info section. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Mar 03, 2026
Full time
We have an exciting opportunity for a Store Associate to join our friendly Store in Armagh! This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK. As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role. Store Location: 21-26 Scotch Street, Armagh, Northern Ireland, BT61 7BY Hours: 7 Per Week (Permanent) Some of the Key Responsibilities include: Excellent Customer Service Visual Merchandising Organising Stock, Pricing and Steaming stock before going on the shop floor. Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid. Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager. Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas. Actively encourage the public to donate saleable stock. Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits. The Ideal candidates should demonstrate in their application: Experience of working in a retail environment Experience of cash handling Experience of working in a customer service environment Experience of working on own initiative Knowledge of working in a fashion environment Basic IT skills The full Job description and Person profile is linked under the Additional Info section. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Mar 03, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Senior Propositions Manager - Mid Market & Enterprise, you will lead the development, management, and evolution of propositions for enterprise customers. You will collaborate across a complex matrix organisation to understand customer needs, identify commercial opportunities, and shape compelling, value-driven propositions What you'll do : Proposition strategy: Lead the identification and development of new proposition opportunities for enterprise customers, spanning connectivity solutions including broadband, dedicated internet access (DIA), public WiFi , SD-WAN and associated professional services. Develop and own the roadmap, strategy and business cases for new propositions and marketing investments, underpinned by robust insight and data, and aligned to the L ong R ange P lan (LRP) and annual operating plan. Leverage customer, competitor, trading and market insight to develop differentiated, market-leading propositions that strengthen Sky Business's competitive advantage and drive growth in the enterprise segment. Partner with Commercial and Pricing teams to define pricing strategy and provide clear commercial guidance for the proposition and wider enterprise category portfolio Collaborate with Marketing, Sales, Product and Programme teams to successfully bring propositions to market and ensure delivery of the intended customer and commercial outcomes Develop and own a forward-looking view of the evolving market landscape, shaping proposition positioning to unlock new revenue streams and drive ARPU growth What you'll bring : Proven, recent experience within a UK telecommunications proposition or commercial role focused on enterprise customers , with recognised expertise and strong knowledge of the wider B2B market landscape. A creative yet pragmatic thinker, capable of generating ideas that both delight customers and are commercially viable and technically feasible Strong numeracy and commercial acumen, able to assess market opportunity in terms of volume, pricing, revenue and profit, and to design effective pricing and packaging strategies. Expert in leveraging customer insight, with the ability to synthesise diverse data sources into clear, compelling and actionable recommendations that drive informed decision-making . Team overview : Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Osterley is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Senior Propositions Manager - Mid Market & Enterprise, you will lead the development, management, and evolution of propositions for enterprise customers. You will collaborate across a complex matrix organisation to understand customer needs, identify commercial opportunities, and shape compelling, value-driven propositions What you'll do : Proposition strategy: Lead the identification and development of new proposition opportunities for enterprise customers, spanning connectivity solutions including broadband, dedicated internet access (DIA), public WiFi , SD-WAN and associated professional services. Develop and own the roadmap, strategy and business cases for new propositions and marketing investments, underpinned by robust insight and data, and aligned to the L ong R ange P lan (LRP) and annual operating plan. Leverage customer, competitor, trading and market insight to develop differentiated, market-leading propositions that strengthen Sky Business's competitive advantage and drive growth in the enterprise segment. Partner with Commercial and Pricing teams to define pricing strategy and provide clear commercial guidance for the proposition and wider enterprise category portfolio Collaborate with Marketing, Sales, Product and Programme teams to successfully bring propositions to market and ensure delivery of the intended customer and commercial outcomes Develop and own a forward-looking view of the evolving market landscape, shaping proposition positioning to unlock new revenue streams and drive ARPU growth What you'll bring : Proven, recent experience within a UK telecommunications proposition or commercial role focused on enterprise customers , with recognised expertise and strong knowledge of the wider B2B market landscape. A creative yet pragmatic thinker, capable of generating ideas that both delight customers and are commercially viable and technically feasible Strong numeracy and commercial acumen, able to assess market opportunity in terms of volume, pricing, revenue and profit, and to design effective pricing and packaging strategies. Expert in leveraging customer insight, with the ability to synthesise diverse data sources into clear, compelling and actionable recommendations that drive informed decision-making . Team overview : Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Osterley is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The Firm Our client, an Am 20 US Law Firm, known for its collegiate culture and strong international presence, is seeking a Conflicts & New Business Associate Manager to join its London-based Risk and Compliance function. The Opportunity This is a key operational management role within the UK and EU Conflicts and New Business team, reporting to the Director of Conflicts, AML and Compliance (Europe and Middle East). The successful candidate will supervise a team of Conflicts and AML Analysts and a Team Administrator, ensuring the effective day-to-day delivery of conflicts clearance, AML and new business intake processes. This is a hands-on position within a fast-paced, service-driven environment, requiring strong judgement, responsiveness and the ability to prioritise under pressure. Key responsibilities include: Supervising and managing the daily workflow of Conflicts and AML Analysts and the Team Administrator Allocating and prioritising workloads, including urgent and time-sensitive new business requests Overseeing conflicts searches and exercising judgement on search results and escalation points Supervising and reviewing AML and client due diligence processes in line with regulatory requirements Overseeing preparation and submission of New Business Forms to ensure compliance and accuracy Acting as a first point of escalation for operational matters, escalating complex issues where appropriate Providing day-to-day coaching, guidance and performance management to team members Monitoring quality and consistency of output, ensuring firm policies and regulatory standards are met Building constructive relationships with Partners and business services teams, managing expectations and clearly explaining policy decisions Identifying and implementing process improvements to enhance operational efficiency Supporting departmental projects and contributing to policy updates as required The team operates on a hybrid working model of three days per week in the office (with Wednesday as the anchor day) and two days working from home. Requirements University degree or equivalent relevant qualification Minimum three years' experience in a supervisory or team leader role within conflicts, new business intake or compliance, ideally within an international law firm Strong working knowledge of conflicts, AML and client due diligence processes Experience using risk and conflicts systems such as Intapp advantageous Familiarity with compliance screening tools such as WorldCheck, Orbis or S&P Capital IQ desirable Proficiency in Microsoft Office applications, including Word and Excel Vacancy Highlights Competitive salary Hybrid working: 3 days in the office, 2 days from home Annual discretionary performance bonus Excellent benefits package For a confidential discussion regarding this Conflicts & New Business Team Leader opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 03, 2026
Full time
The Firm Our client, an Am 20 US Law Firm, known for its collegiate culture and strong international presence, is seeking a Conflicts & New Business Associate Manager to join its London-based Risk and Compliance function. The Opportunity This is a key operational management role within the UK and EU Conflicts and New Business team, reporting to the Director of Conflicts, AML and Compliance (Europe and Middle East). The successful candidate will supervise a team of Conflicts and AML Analysts and a Team Administrator, ensuring the effective day-to-day delivery of conflicts clearance, AML and new business intake processes. This is a hands-on position within a fast-paced, service-driven environment, requiring strong judgement, responsiveness and the ability to prioritise under pressure. Key responsibilities include: Supervising and managing the daily workflow of Conflicts and AML Analysts and the Team Administrator Allocating and prioritising workloads, including urgent and time-sensitive new business requests Overseeing conflicts searches and exercising judgement on search results and escalation points Supervising and reviewing AML and client due diligence processes in line with regulatory requirements Overseeing preparation and submission of New Business Forms to ensure compliance and accuracy Acting as a first point of escalation for operational matters, escalating complex issues where appropriate Providing day-to-day coaching, guidance and performance management to team members Monitoring quality and consistency of output, ensuring firm policies and regulatory standards are met Building constructive relationships with Partners and business services teams, managing expectations and clearly explaining policy decisions Identifying and implementing process improvements to enhance operational efficiency Supporting departmental projects and contributing to policy updates as required The team operates on a hybrid working model of three days per week in the office (with Wednesday as the anchor day) and two days working from home. Requirements University degree or equivalent relevant qualification Minimum three years' experience in a supervisory or team leader role within conflicts, new business intake or compliance, ideally within an international law firm Strong working knowledge of conflicts, AML and client due diligence processes Experience using risk and conflicts systems such as Intapp advantageous Familiarity with compliance screening tools such as WorldCheck, Orbis or S&P Capital IQ desirable Proficiency in Microsoft Office applications, including Word and Excel Vacancy Highlights Competitive salary Hybrid working: 3 days in the office, 2 days from home Annual discretionary performance bonus Excellent benefits package For a confidential discussion regarding this Conflicts & New Business Team Leader opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: We are looking for highly motivated people who have a good eye for numbers, enjoy spotting opportunities, then more importantly, enjoy doing something about it. Provide deeper analysis on historic performance with a bigger picture lens, highlighting customer behaviours and product trends to improve and deliver weekly/quarterly/yearly objectives. You will be able to explain drivers of performance succinctly and in a timely manner to senior stakeholders whilst getting senior stakeholders buy in Find innovate ways for us to drive performance across products by understanding levers to improve performance. Formulating end to end plans to achieve objectives using bigger picture analysis, working closely with Base Management, Trading Performance and Customer Service teams Own end to end initiatives for growth and improved P&L performance Provide quarterly wash ups of Trading Performance and frequently engage stakeholders of newly formed analysis Work on strategic projects where you seek to identify and size opportunities across products in your channel. Form recommendations and present to senior stakeholders Build positive relationships with stakeholders across the matrix based on collaboration, trust and delivery Identify reporting needs and build tableau dashboards for all levels of stakeholders to use What you'll bring: First and foremost, we are looking for proactive and inquisitive personalities who enjoy working with numbers. You will be commercial aware and if you come from a role as a commercial/ecommerce manager, analyst, buyer or any type of role where you used data to help shape decisions in the company then this role could appeal to you. You'll be a strategic thinker - able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first You'll be brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance You'll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what's important You'll have strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and business cases that cut through complexity and lead straight to a decision You'll have some experience with GenAI-driven automations that reduce manual analysis time and free up capacity for higher-value commercial strategy work You'll be excellent at collaborating with stakeholders, and skilled at communicating up, down and across the organisation You'll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey Traits we look for: Energy - thrives in a fast-paced environment Inquisitive - naturally curious and wants to find out more about what's driving performance and customer behaviour Growth - you are keen to learn, ask lots of questions and know your strengths and areas to work on Team overview: Customer Growth are the heartbeat of Sky. We are responsible for the commercial health (acquisition and retention) of our TV, Broadband and Mobile subscription business . You'll work really closely with the product P&Ls, -pulling together plans to hit commercial targets or find opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis. As a result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profile role, then this could be for you! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: We are looking for highly motivated people who have a good eye for numbers, enjoy spotting opportunities, then more importantly, enjoy doing something about it. Provide deeper analysis on historic performance with a bigger picture lens, highlighting customer behaviours and product trends to improve and deliver weekly/quarterly/yearly objectives. You will be able to explain drivers of performance succinctly and in a timely manner to senior stakeholders whilst getting senior stakeholders buy in Find innovate ways for us to drive performance across products by understanding levers to improve performance. Formulating end to end plans to achieve objectives using bigger picture analysis, working closely with Base Management, Trading Performance and Customer Service teams Own end to end initiatives for growth and improved P&L performance Provide quarterly wash ups of Trading Performance and frequently engage stakeholders of newly formed analysis Work on strategic projects where you seek to identify and size opportunities across products in your channel. Form recommendations and present to senior stakeholders Build positive relationships with stakeholders across the matrix based on collaboration, trust and delivery Identify reporting needs and build tableau dashboards for all levels of stakeholders to use What you'll bring: First and foremost, we are looking for proactive and inquisitive personalities who enjoy working with numbers. You will be commercial aware and if you come from a role as a commercial/ecommerce manager, analyst, buyer or any type of role where you used data to help shape decisions in the company then this role could appeal to you. You'll be a strategic thinker - able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first You'll be brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance You'll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what's important You'll have strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and business cases that cut through complexity and lead straight to a decision You'll have some experience with GenAI-driven automations that reduce manual analysis time and free up capacity for higher-value commercial strategy work You'll be excellent at collaborating with stakeholders, and skilled at communicating up, down and across the organisation You'll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey Traits we look for: Energy - thrives in a fast-paced environment Inquisitive - naturally curious and wants to find out more about what's driving performance and customer behaviour Growth - you are keen to learn, ask lots of questions and know your strengths and areas to work on Team overview: Customer Growth are the heartbeat of Sky. We are responsible for the commercial health (acquisition and retention) of our TV, Broadband and Mobile subscription business . You'll work really closely with the product P&Ls, -pulling together plans to hit commercial targets or find opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis. As a result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profile role, then this could be for you! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
About the Business Our client is a highly respected and rapidly expanding retail group, renowned for delivering beautifully designed, trend-led products across seasonal and lifestyle categories. With a particularly strong presence in Christmas and seasonal ranges, they are known for combining creativity with commercial excellence. The business has an outstanding reputation for quality, innovation, and delivering memorable customer experiences, making this an exciting time to join a collaborative and forward-thinking organisation focused on sustainable growth. The Opportunity We are seeking an experienced and commercially driven Christmas Category Manager to take full ownership of a key seasonal category. This is a pivotal role for a proactive, detail-oriented professional who thrives on range building, trend-led product curation, and Far East sourcing. You'll have significant autonomy to shape the Christmas category strategy, driving growth, profitability, and customer appeal across this critical trading period. Key Responsibilities Analyse Christmas trends, seasonal insights, and competitor activity to inform and refine category strategy. Build, curate, and evolve compelling Christmas product ranges that excite customers and maximise sales. Source, negotiate, and maintain strong relationships with Far East suppliers to ensure competitive pricing, quality, and on-time delivery for peak season. Manage the full product lifecycle, from concept, design, and development through to launch, merchandising, and post-season performance review. Collaborate cross-functionally on pricing, promotions, and marketing activity to optimise seasonal visibility and sell-through. Monitor margins, landed costs, and category KPIs, using data to drive informed commercial decisions. Plan and manage budgets, forecasts, and stock levels to align with seasonal demand and critical trading windows. Skills & Experience Proven experience as a Category Manager or Buyer, ideally within Christmas, seasonal, home d cor, or gifting categories. Strong analytical capability with the confidence to turn insight into commercial action. Demonstrated success in building and trading seasonal or fast-paced retail ranges. Solid experience sourcing and negotiating with Far East suppliers. Excellent commercial acumen, communication, and negotiation skills. Proficiency in Microsoft Office, particularly Excel and PowerPoint. A proactive, organised, and collaborative approach, with the confidence to work autonomously. Why Apply? This is an exceptional opportunity to take ownership of a high-profile Christmas category within a growing retail group at an exciting stage of its journey. You'll play a key role in shaping seasonal strategy, working with international suppliers, and seeing your impact come to life during the most important trading period of the year. If you're a commercially minded Christmas Category Manager looking for your next challenge, we'd love to hear from you. What's Next? For further information regarding this opportunity, please send your CV to (url removed) . If you feel you meet most of the requirements but would like to discuss the role further, please call (phone number removed) . RG21052 INDOTHER
Mar 03, 2026
Full time
About the Business Our client is a highly respected and rapidly expanding retail group, renowned for delivering beautifully designed, trend-led products across seasonal and lifestyle categories. With a particularly strong presence in Christmas and seasonal ranges, they are known for combining creativity with commercial excellence. The business has an outstanding reputation for quality, innovation, and delivering memorable customer experiences, making this an exciting time to join a collaborative and forward-thinking organisation focused on sustainable growth. The Opportunity We are seeking an experienced and commercially driven Christmas Category Manager to take full ownership of a key seasonal category. This is a pivotal role for a proactive, detail-oriented professional who thrives on range building, trend-led product curation, and Far East sourcing. You'll have significant autonomy to shape the Christmas category strategy, driving growth, profitability, and customer appeal across this critical trading period. Key Responsibilities Analyse Christmas trends, seasonal insights, and competitor activity to inform and refine category strategy. Build, curate, and evolve compelling Christmas product ranges that excite customers and maximise sales. Source, negotiate, and maintain strong relationships with Far East suppliers to ensure competitive pricing, quality, and on-time delivery for peak season. Manage the full product lifecycle, from concept, design, and development through to launch, merchandising, and post-season performance review. Collaborate cross-functionally on pricing, promotions, and marketing activity to optimise seasonal visibility and sell-through. Monitor margins, landed costs, and category KPIs, using data to drive informed commercial decisions. Plan and manage budgets, forecasts, and stock levels to align with seasonal demand and critical trading windows. Skills & Experience Proven experience as a Category Manager or Buyer, ideally within Christmas, seasonal, home d cor, or gifting categories. Strong analytical capability with the confidence to turn insight into commercial action. Demonstrated success in building and trading seasonal or fast-paced retail ranges. Solid experience sourcing and negotiating with Far East suppliers. Excellent commercial acumen, communication, and negotiation skills. Proficiency in Microsoft Office, particularly Excel and PowerPoint. A proactive, organised, and collaborative approach, with the confidence to work autonomously. Why Apply? This is an exceptional opportunity to take ownership of a high-profile Christmas category within a growing retail group at an exciting stage of its journey. You'll play a key role in shaping seasonal strategy, working with international suppliers, and seeing your impact come to life during the most important trading period of the year. If you're a commercially minded Christmas Category Manager looking for your next challenge, we'd love to hear from you. What's Next? For further information regarding this opportunity, please send your CV to (url removed) . If you feel you meet most of the requirements but would like to discuss the role further, please call (phone number removed) . RG21052 INDOTHER
RK Accountancy, Finance and Business Support
Winchester, Hampshire
Audit Director Hampshire Top 40 Accounting Practice We would like to hear from you if you are fully ACA or ACCA qualified and have a minimum of 5-7 years post-qualified UK audit practice experience, from either a medium sized or mid-tier firm. You will also have the following: RI status Significant experience in an audit team Previous experience operating at a senior manager or associate director level Strong UK Audit knowledge across a wide range of topics Excellent client relationship management skills and proven success in business development Excellent communication skills and confident in leading client/business development seminars A highly commercial approach Your key responsibilities will include: Manage and grow a varied portfolio of audit clients Increase our Winchester client base Play key role in networking and marketing activities Work closely with Directors and the audit team to ensure the firm provides a full range of high-quality audit services for our clients Measure and monitor the division's KPIs Alongside the Head of Audit, create and implement an audit business strategy, consulting and drawing upon the expertise of the Board Plan and manage the work being delivered by the Audit team in Winchester Line manage and develop staff in the audit team Further develop our relationship with the DFK International network Hybrid working (three days in the office and two days at home). Flexible working (flexing your hours around the core working hours of 10am to 4pm). Joining a fast-growing company with exciting growth plans ahead. Exposure to a wide range of clients across many industries. Plenty of opportunity to increase your technical knowledge and skills. A varied role within a talented and experienced team. Entry onto our next Management Development Programme - a bespoke programme aimed at developing and enhancing leadership potential for existing and aspiring managers. ERIC internal recognition awards - monthly recognition awards that celebrate those who champion the values. Long service awards. Regular employee events including a company-wide summer party. A competitive benefits package, including: A 25-day core holiday allowance plus other holiday-related benefits, such as: Holiday trading (the ability to buy or sell up to 5 days holiday per year), flexible bank holidays (the ability to flex your bank holidays to a day that suits you best) and additional holiday with service. A dedicated "Wellbeing Day" - an additional day off per year to focus on your wellbeing. Employee Assistant Programme (EAP) which includes access to 24/7 online GP consultations, 2nd medical opinions and mental health first aiders present in every office. Access to MYNDUP - a wellbeing support platform which offers confidential 1-to-1 sessions with therapists, counsellors, psychologists, and coaches. Shaw Gibbs Rewards - access to discounts on a wide range of retailers. Health Cash Plan - money back on routine health appointments. Electric Vehicles Salary Sacrifice Scheme. Client and employee referral bonuses. Pension Salary Sacrifice Scheme. Death in Service Life Assurance. Enhanced family leave policies. Cycle to Work Scheme. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Mar 02, 2026
Full time
Audit Director Hampshire Top 40 Accounting Practice We would like to hear from you if you are fully ACA or ACCA qualified and have a minimum of 5-7 years post-qualified UK audit practice experience, from either a medium sized or mid-tier firm. You will also have the following: RI status Significant experience in an audit team Previous experience operating at a senior manager or associate director level Strong UK Audit knowledge across a wide range of topics Excellent client relationship management skills and proven success in business development Excellent communication skills and confident in leading client/business development seminars A highly commercial approach Your key responsibilities will include: Manage and grow a varied portfolio of audit clients Increase our Winchester client base Play key role in networking and marketing activities Work closely with Directors and the audit team to ensure the firm provides a full range of high-quality audit services for our clients Measure and monitor the division's KPIs Alongside the Head of Audit, create and implement an audit business strategy, consulting and drawing upon the expertise of the Board Plan and manage the work being delivered by the Audit team in Winchester Line manage and develop staff in the audit team Further develop our relationship with the DFK International network Hybrid working (three days in the office and two days at home). Flexible working (flexing your hours around the core working hours of 10am to 4pm). Joining a fast-growing company with exciting growth plans ahead. Exposure to a wide range of clients across many industries. Plenty of opportunity to increase your technical knowledge and skills. A varied role within a talented and experienced team. Entry onto our next Management Development Programme - a bespoke programme aimed at developing and enhancing leadership potential for existing and aspiring managers. ERIC internal recognition awards - monthly recognition awards that celebrate those who champion the values. Long service awards. Regular employee events including a company-wide summer party. A competitive benefits package, including: A 25-day core holiday allowance plus other holiday-related benefits, such as: Holiday trading (the ability to buy or sell up to 5 days holiday per year), flexible bank holidays (the ability to flex your bank holidays to a day that suits you best) and additional holiday with service. A dedicated "Wellbeing Day" - an additional day off per year to focus on your wellbeing. Employee Assistant Programme (EAP) which includes access to 24/7 online GP consultations, 2nd medical opinions and mental health first aiders present in every office. Access to MYNDUP - a wellbeing support platform which offers confidential 1-to-1 sessions with therapists, counsellors, psychologists, and coaches. Shaw Gibbs Rewards - access to discounts on a wide range of retailers. Health Cash Plan - money back on routine health appointments. Electric Vehicles Salary Sacrifice Scheme. Client and employee referral bonuses. Pension Salary Sacrifice Scheme. Death in Service Life Assurance. Enhanced family leave policies. Cycle to Work Scheme. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
About StarCompliance StarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360 degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Role The Client Success Manager (Lead Analyst) plays a pivotal role in ensuring clients realise maximum value from the StarCompliance platform. This role partners closely with clients to understand their compliance programs, guide them through configuration and adoption, and ensure long term satisfaction and platform engagement. A Lead Analyst acts as a senior resource within the team, driving complex client initiatives, supporting continuous improvement, and serving as a subject matter expert across Star's product suite. Responsibilities Client Partnership and Strategic Engagement Act as the primary point of contact for a portfolio of enterprise and strategic accounts. Build trusted relationships with client stakeholders by demonstrating deep understanding of compliance requirements and StarCompliance capabilities. Lead strategic conversations focused on best practices, optimization opportunities, and program expansion. Service Delivery and Technical Execution Oversee client platform configuration, including advanced data setups, rules creation, automated workflows, and integration testing. Proactively identify and remediate issues impacting client adoption, performance, or compliance outcomes. Take end to end ownership of requests and issues ensuring timely resolution, proactive client communication, and effective coordination across teams. Oversight, Risk Management and Advocacy Monitor client usage patterns, KPIs, and program health to identify risks and growth opportunities. Partner with internal teams (Product, Engineering, Compliance Advisory, Support) to coordinate solutions for complex client needs. Serve as the escalation point for critical issues, ensuring timely and transparent communication. Customer Success Manager_December 2025 Leadership and Knowledge Sharing Mentor analyst and senior level team members and support onboarding of new colleagues. Contribute to internal playbooks, documentation, and operational standards. Champion new product functionality and represent client feedback during product planning cycles. Foster a culture of collaboration, accountability and continuous learning by offering advice, guidance and support to colleagues. Actively build strong relationships across the team, promote open communication and shared learning and help ensure team objectives and service delivery standards are consistently met. Skills and Experience 5 years in Client Success, Account Management, Compliance Technology, or related roles. Experience supporting enterprise clients within SaaS, financial services, or regulatory technology. Strong understanding of compliance concepts such as personal trading, OBA, attestations, conflicts of interest, or related controls. Excellent stakeholder management skills with the professionalism to represent StarCompliance in high pressure, client facing scenarios and the ability to prioritise effectively in a fast paced environment. The ability to analyze complex data, translate business needs into platform configurations with excellent written and verbal communication skills, capable of clearly conveying topics and solutions to technical and non technical audiences. A commitment to learning new products, tools, technologies and practices. Preferred Experience with data integrations (SFTP, APIs, batch file processing). Prior experience with compliance platforms-knowledge of StarCompliance platform is advantageous. Experience leading or supervising a team or coaching and mentoring junior team members. StarCompliance Background Checks All positions require pre employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.
Mar 02, 2026
Full time
About StarCompliance StarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360 degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Role The Client Success Manager (Lead Analyst) plays a pivotal role in ensuring clients realise maximum value from the StarCompliance platform. This role partners closely with clients to understand their compliance programs, guide them through configuration and adoption, and ensure long term satisfaction and platform engagement. A Lead Analyst acts as a senior resource within the team, driving complex client initiatives, supporting continuous improvement, and serving as a subject matter expert across Star's product suite. Responsibilities Client Partnership and Strategic Engagement Act as the primary point of contact for a portfolio of enterprise and strategic accounts. Build trusted relationships with client stakeholders by demonstrating deep understanding of compliance requirements and StarCompliance capabilities. Lead strategic conversations focused on best practices, optimization opportunities, and program expansion. Service Delivery and Technical Execution Oversee client platform configuration, including advanced data setups, rules creation, automated workflows, and integration testing. Proactively identify and remediate issues impacting client adoption, performance, or compliance outcomes. Take end to end ownership of requests and issues ensuring timely resolution, proactive client communication, and effective coordination across teams. Oversight, Risk Management and Advocacy Monitor client usage patterns, KPIs, and program health to identify risks and growth opportunities. Partner with internal teams (Product, Engineering, Compliance Advisory, Support) to coordinate solutions for complex client needs. Serve as the escalation point for critical issues, ensuring timely and transparent communication. Customer Success Manager_December 2025 Leadership and Knowledge Sharing Mentor analyst and senior level team members and support onboarding of new colleagues. Contribute to internal playbooks, documentation, and operational standards. Champion new product functionality and represent client feedback during product planning cycles. Foster a culture of collaboration, accountability and continuous learning by offering advice, guidance and support to colleagues. Actively build strong relationships across the team, promote open communication and shared learning and help ensure team objectives and service delivery standards are consistently met. Skills and Experience 5 years in Client Success, Account Management, Compliance Technology, or related roles. Experience supporting enterprise clients within SaaS, financial services, or regulatory technology. Strong understanding of compliance concepts such as personal trading, OBA, attestations, conflicts of interest, or related controls. Excellent stakeholder management skills with the professionalism to represent StarCompliance in high pressure, client facing scenarios and the ability to prioritise effectively in a fast paced environment. The ability to analyze complex data, translate business needs into platform configurations with excellent written and verbal communication skills, capable of clearly conveying topics and solutions to technical and non technical audiences. A commitment to learning new products, tools, technologies and practices. Preferred Experience with data integrations (SFTP, APIs, batch file processing). Prior experience with compliance platforms-knowledge of StarCompliance platform is advantageous. Experience leading or supervising a team or coaching and mentoring junior team members. StarCompliance Background Checks All positions require pre employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.
The Opportunity It's an exciting time at Antler; we've reimagined our 110-year-old brand and are growing globally, making our ambitions a reality as we continue to build momentum. Today, Antler is a modern, globally recognised brand, blending British heritage with innovation, functionality, and timeless style. As we continue to grow, our new Regent Street flagship store represents a key moment for the brand - a space where customers can fully experience Antler, our products, and our story. We are looking for an Assistant Store Manager to join the team as second-in-command. This is a hands on, active role for someone who enjoys being on the shop floor and a role model to the rest of the team. While you will be a primary keyholder and responsible for the store when the Store Manager is away, you'll spend the majority of your time selling, helping customers, and ensuring the team delivers a premium service. It's a great fit for an experienced Brand Ambassador or Supervisor with a year or two of keyholding experience who is ready to take on more operational responsibility. This is an exciting opportunity to be part of a flagship opening and help shape how customers experience Antler on the high street. To support the needs of our global brand and customers, candidates must be available to work flexibly, including weekdays, evenings, weekends, and peak trading periods. The Company Antler is the British travel lifestyle brand. With a new leadership team, we have an innovative and entrepreneurial approach to the way we operate. Established in 1914, we have a rich heritage - one that is respected and celebrated. Since ATR Brands acquired Antler in 2020, we've achieved a lot. We've reimagined the brand, invested in the team and are continuing to develop great products. Day to Day Responsibilities Our environment isfast-paced, agile, and opportunistic. We thrive in an entrepreneurial setting where your contribution matters every day. Your main responsibilities will be: Leading by Example:Spending the majority of your time on the floor, delivering a warm and knowledgeable customer experience that matches Antler's standards. Driving Sales:Working as part of the team to meet daily and weekly sales targets, helping customers find the perfect luggage and accessories for their trips. Keyholding:Taking responsibility for opening and closing the store, including managing daily till procedures and security protocols. Second-in-Command:Acting as the senior lead on-site when the Store Manager is not around, ensuring the store runs smoothly and the team stays motivated. Product Expertise:Maintaining an expert level of knowledge regarding our materials and features to confidently educate both customers and the wider team. Maintaining Standards:Ensuring the store always looks beautiful and organised according to our brand guidelines. Operational Support:Assisting with stock management, deliveries, and supporting in-store events or product launches. Teamwork:Being a positive, collaborative, and reliable member of the store team. The Requirements It's all about compatibility. These are the things you'll need to thrive in the role at Antler. Retail Experience:Previous experience in a customer facing retail or hospitality role, including demonstrable experience as a keyholder or supervisor. Reliability:You are dependable, proactive, and comfortable with the responsibility of managing a flagship site. Great Communicator:You are confident and friendly, with a genuine love for customer service and the ability to give clear direction to a team. Sales Focused:You naturally enjoy talking to people, building connections, and helping them make a purchase. Flexible:You are able to work different hours to support the needs of a global flagship, including evenings, weekends, and peak trading periods. Physical Requirements Ability to stand and remain on your feet for extended periods during shifts Ability to lift, carry, push, or pull stock and products (up to approximately 27 lbs / 12 kg) Ability to bend, reach, twist, and move comfortably around the store as required The Essentials 28 days annual leave + bank holidays (pro rated for part time employees) Generous staff discount and travel product allowance A creative, collaborative culture where ideas are valued and voices are heard The Perks Aside from the role, the people and our mission, here are some of the other things that make Antler a great place to work. Health: Health cash plan provided by Medicash. Wealth: Pension, life insurance and death in service. Family: Enhanced family leave for both primary and secondary careers.
Mar 02, 2026
Full time
The Opportunity It's an exciting time at Antler; we've reimagined our 110-year-old brand and are growing globally, making our ambitions a reality as we continue to build momentum. Today, Antler is a modern, globally recognised brand, blending British heritage with innovation, functionality, and timeless style. As we continue to grow, our new Regent Street flagship store represents a key moment for the brand - a space where customers can fully experience Antler, our products, and our story. We are looking for an Assistant Store Manager to join the team as second-in-command. This is a hands on, active role for someone who enjoys being on the shop floor and a role model to the rest of the team. While you will be a primary keyholder and responsible for the store when the Store Manager is away, you'll spend the majority of your time selling, helping customers, and ensuring the team delivers a premium service. It's a great fit for an experienced Brand Ambassador or Supervisor with a year or two of keyholding experience who is ready to take on more operational responsibility. This is an exciting opportunity to be part of a flagship opening and help shape how customers experience Antler on the high street. To support the needs of our global brand and customers, candidates must be available to work flexibly, including weekdays, evenings, weekends, and peak trading periods. The Company Antler is the British travel lifestyle brand. With a new leadership team, we have an innovative and entrepreneurial approach to the way we operate. Established in 1914, we have a rich heritage - one that is respected and celebrated. Since ATR Brands acquired Antler in 2020, we've achieved a lot. We've reimagined the brand, invested in the team and are continuing to develop great products. Day to Day Responsibilities Our environment isfast-paced, agile, and opportunistic. We thrive in an entrepreneurial setting where your contribution matters every day. Your main responsibilities will be: Leading by Example:Spending the majority of your time on the floor, delivering a warm and knowledgeable customer experience that matches Antler's standards. Driving Sales:Working as part of the team to meet daily and weekly sales targets, helping customers find the perfect luggage and accessories for their trips. Keyholding:Taking responsibility for opening and closing the store, including managing daily till procedures and security protocols. Second-in-Command:Acting as the senior lead on-site when the Store Manager is not around, ensuring the store runs smoothly and the team stays motivated. Product Expertise:Maintaining an expert level of knowledge regarding our materials and features to confidently educate both customers and the wider team. Maintaining Standards:Ensuring the store always looks beautiful and organised according to our brand guidelines. Operational Support:Assisting with stock management, deliveries, and supporting in-store events or product launches. Teamwork:Being a positive, collaborative, and reliable member of the store team. The Requirements It's all about compatibility. These are the things you'll need to thrive in the role at Antler. Retail Experience:Previous experience in a customer facing retail or hospitality role, including demonstrable experience as a keyholder or supervisor. Reliability:You are dependable, proactive, and comfortable with the responsibility of managing a flagship site. Great Communicator:You are confident and friendly, with a genuine love for customer service and the ability to give clear direction to a team. Sales Focused:You naturally enjoy talking to people, building connections, and helping them make a purchase. Flexible:You are able to work different hours to support the needs of a global flagship, including evenings, weekends, and peak trading periods. Physical Requirements Ability to stand and remain on your feet for extended periods during shifts Ability to lift, carry, push, or pull stock and products (up to approximately 27 lbs / 12 kg) Ability to bend, reach, twist, and move comfortably around the store as required The Essentials 28 days annual leave + bank holidays (pro rated for part time employees) Generous staff discount and travel product allowance A creative, collaborative culture where ideas are valued and voices are heard The Perks Aside from the role, the people and our mission, here are some of the other things that make Antler a great place to work. Health: Health cash plan provided by Medicash. Wealth: Pension, life insurance and death in service. Family: Enhanced family leave for both primary and secondary careers.
IPS Group are working closely with a fast growing MGA who have recently joined a well established Broking House. With the backing they are offering they are looking to make waves in the specialist MGA market. They are looking to hire a confident, commercially minded Senior PI Underwriter to help drive growth across a diverse commercial portfolio within their specialty division. You'll combine sharp technical underwriting skills with strong trading instincts underwriting new and renewal business, shaping profitable terms, and strengthening the performance of your regional book.This is a key role for the business where you will be able to make an impact and stand out. You'll be out in front of brokers, developing meaningful relationships, spotting new business opportunities, and expanding key accounts. You'll build tailored broker strategies, visit regional panels, and work closely with development teams to drive pipeline, cross?sell opportunities, and smarter market engagement.The PI portfolio benefiting from a clear, disciplined underwriting strategy focused on sustainable growth, targeted sector appetite, and strong risk selection. This could include accountants, architects, engineers, surveyors, IT professionals, consultants, estate agents, designers and project managers. You'll play a key role in steering the PI offering: helping refine appetite, shaping broker messaging, and ensuring long?term portfolio health through smart pricing, robust terms, and informed cover structures.As a senior member of the team, you'll also play a key role internally supporting colleagues with guidance and technical expertise, acting as a referral point for complex cases, and helping shape continuous improvement across the division. You'll stay close to market trends, analyse performance, and contribute directly to the team's strategic direction.If you're an experienced PI Underwriter with strong trading skills, solid broker relationships, and the ambition to influence growth across your region, this role offers autonomy, visibility, and the chance to make a real difference.
Mar 02, 2026
Full time
IPS Group are working closely with a fast growing MGA who have recently joined a well established Broking House. With the backing they are offering they are looking to make waves in the specialist MGA market. They are looking to hire a confident, commercially minded Senior PI Underwriter to help drive growth across a diverse commercial portfolio within their specialty division. You'll combine sharp technical underwriting skills with strong trading instincts underwriting new and renewal business, shaping profitable terms, and strengthening the performance of your regional book.This is a key role for the business where you will be able to make an impact and stand out. You'll be out in front of brokers, developing meaningful relationships, spotting new business opportunities, and expanding key accounts. You'll build tailored broker strategies, visit regional panels, and work closely with development teams to drive pipeline, cross?sell opportunities, and smarter market engagement.The PI portfolio benefiting from a clear, disciplined underwriting strategy focused on sustainable growth, targeted sector appetite, and strong risk selection. This could include accountants, architects, engineers, surveyors, IT professionals, consultants, estate agents, designers and project managers. You'll play a key role in steering the PI offering: helping refine appetite, shaping broker messaging, and ensuring long?term portfolio health through smart pricing, robust terms, and informed cover structures.As a senior member of the team, you'll also play a key role internally supporting colleagues with guidance and technical expertise, acting as a referral point for complex cases, and helping shape continuous improvement across the division. You'll stay close to market trends, analyse performance, and contribute directly to the team's strategic direction.If you're an experienced PI Underwriter with strong trading skills, solid broker relationships, and the ambition to influence growth across your region, this role offers autonomy, visibility, and the chance to make a real difference.
Salary: £50,000 - £60,000 per annum plus contributory pension + bonus + staff discount + one weekend in two rota This luxury beauty retailer has an instantly recognisable name both in the UK and globally. The business ethos is to be customer obsessed and every decision it makes is based on offering exceptional customer service standards in its stores. The company has a long history for being a people centric culture, which focuses on employee well-being and doing what is right for the team. They are focused on internal development, bringing talent through the ranks and have a track record of developing from within. The company is looking to recruit a store manager for one of its flagship locations. The role of store manager within this organization is much more than your typical role on the high street. As well as leading your team to deliver the highest standards of service and leading them to fulfil their potential, this is a highly commercial role. You will work closely with the buying team to ensure that you have the right product and necessary stock levels to deliver the commercial performance expected. You will have the autonomy to make decisions around product placement, store layout and stock levels which is something that isn't ordinarily given in most organisations. Coming from a service focused, retail environment, you will be able to demonstrate the skills and experience to lead this business to achieve its goals. You'll enjoy working with multiple stakeholders and have a proven track record of making successful commercial decisions which have delivered growth in your previous roles. Product experience is less important; the ability to lead and motivate your team is more so. Being able to demonstrate trading your business based on your customer understanding, along with evidence of sales growth made with decisions based on product and range, are of equal importance. In return the role is paying a basic salary of up to £50,000 plus the potential to earn an additional £10,000 in bonus. You will also enjoy working one weekend in two. There are also a huge range of benefits available to employees of this organization which include heavily discounted products and discounts on a range of organisations across the UK.
Mar 02, 2026
Full time
Salary: £50,000 - £60,000 per annum plus contributory pension + bonus + staff discount + one weekend in two rota This luxury beauty retailer has an instantly recognisable name both in the UK and globally. The business ethos is to be customer obsessed and every decision it makes is based on offering exceptional customer service standards in its stores. The company has a long history for being a people centric culture, which focuses on employee well-being and doing what is right for the team. They are focused on internal development, bringing talent through the ranks and have a track record of developing from within. The company is looking to recruit a store manager for one of its flagship locations. The role of store manager within this organization is much more than your typical role on the high street. As well as leading your team to deliver the highest standards of service and leading them to fulfil their potential, this is a highly commercial role. You will work closely with the buying team to ensure that you have the right product and necessary stock levels to deliver the commercial performance expected. You will have the autonomy to make decisions around product placement, store layout and stock levels which is something that isn't ordinarily given in most organisations. Coming from a service focused, retail environment, you will be able to demonstrate the skills and experience to lead this business to achieve its goals. You'll enjoy working with multiple stakeholders and have a proven track record of making successful commercial decisions which have delivered growth in your previous roles. Product experience is less important; the ability to lead and motivate your team is more so. Being able to demonstrate trading your business based on your customer understanding, along with evidence of sales growth made with decisions based on product and range, are of equal importance. In return the role is paying a basic salary of up to £50,000 plus the potential to earn an additional £10,000 in bonus. You will also enjoy working one weekend in two. There are also a huge range of benefits available to employees of this organization which include heavily discounted products and discounts on a range of organisations across the UK.
Job Title: Schemes Manager Location: Cheltenham (Hybrid - 2-3 days in office, flexibility for remote candidates) Salary: £40,000 - £45,000 About the Company: A highly respected, specialist commercial insurance broker with a strong presence in the Public and Private sectors. Backed by an ambitious growth strategy and significant investment in schemes, the business is focused on strengthening insurer partnerships and expanding its specialist offering. This is an opportunity to join a growing, purpose-driven team in a market-leading environment. Role Summary: This is a Schemes Manager position within a specialist division. The role sits between broker and insurer, overseeing scheme performance, strengthening insurer relationships, and driving commercial and operational improvements. You'll take ownership of multiple schemes across commercial combined and personal lines products, working closely with insurers, MGAs and internal trading teams to optimise performance, improve service levels, and support long-term growth. This is an ideal move for someone with early insurance experience looking to step into a relationship-led, commercially focused position with real progression potential. Key Responsibilities: • Manage insurer and MGA relationships: Strengthen partnerships to improve performance, service delivery and long-term scheme stability • Oversee scheme performance reporting: Analyse conversion, loss ratios, complaints and GWP to drive informed commercial decisions • Lead governance and service oversight: Ensure contractual obligations, referrals and service standards are consistently met • Drive product and pricing improvements: Collaborate with insurers and internal teams to refine scheme proposition and competitiveness • Support trading and renewals strategy: Identify opportunities and educate internal teams to maximise scheme utilisation • Manage escalations and complaints: Work proactively with insurers to resolve issues and protect client outcomes Requirements: • Experience within an insurance-related role • Understanding of Commercial Combined policies and core coverage structures • Experience managing or supporting third-party or insurer relationships • Strong communication, negotiation and analytical skills • Confident in taking ownership and driving solutions across stakeholders If this role isn't quite right, it's still worth speaking to one of our specialist team, we may be working on something that hasn't hit the market yet. Related Job Titles: Junior Relationship Manager, Assistant Underwriter, Scheme Underwriter, Broker Development Executive, Insurer Relationship Executive
Mar 02, 2026
Full time
Job Title: Schemes Manager Location: Cheltenham (Hybrid - 2-3 days in office, flexibility for remote candidates) Salary: £40,000 - £45,000 About the Company: A highly respected, specialist commercial insurance broker with a strong presence in the Public and Private sectors. Backed by an ambitious growth strategy and significant investment in schemes, the business is focused on strengthening insurer partnerships and expanding its specialist offering. This is an opportunity to join a growing, purpose-driven team in a market-leading environment. Role Summary: This is a Schemes Manager position within a specialist division. The role sits between broker and insurer, overseeing scheme performance, strengthening insurer relationships, and driving commercial and operational improvements. You'll take ownership of multiple schemes across commercial combined and personal lines products, working closely with insurers, MGAs and internal trading teams to optimise performance, improve service levels, and support long-term growth. This is an ideal move for someone with early insurance experience looking to step into a relationship-led, commercially focused position with real progression potential. Key Responsibilities: • Manage insurer and MGA relationships: Strengthen partnerships to improve performance, service delivery and long-term scheme stability • Oversee scheme performance reporting: Analyse conversion, loss ratios, complaints and GWP to drive informed commercial decisions • Lead governance and service oversight: Ensure contractual obligations, referrals and service standards are consistently met • Drive product and pricing improvements: Collaborate with insurers and internal teams to refine scheme proposition and competitiveness • Support trading and renewals strategy: Identify opportunities and educate internal teams to maximise scheme utilisation • Manage escalations and complaints: Work proactively with insurers to resolve issues and protect client outcomes Requirements: • Experience within an insurance-related role • Understanding of Commercial Combined policies and core coverage structures • Experience managing or supporting third-party or insurer relationships • Strong communication, negotiation and analytical skills • Confident in taking ownership and driving solutions across stakeholders If this role isn't quite right, it's still worth speaking to one of our specialist team, we may be working on something that hasn't hit the market yet. Related Job Titles: Junior Relationship Manager, Assistant Underwriter, Scheme Underwriter, Broker Development Executive, Insurer Relationship Executive
Operations Manager (In-Store Role) Central London Salary up to 37,000 Retail Are you an organised, hands on Operations Manager with a passion for operational excellence and retail? We're looking for a proactive and reliable Operations Manager to join an expanding retailer in Central London. About the Role As our Operations Manager , you'll take ownership of the stockroom and back-of-house operations , managing a dedicated team of up to 7 stockroom assistants . Your focus will be on ensuring that all stock processes, compliance and operations run smoothly and efficiently from deliveries and replenishment to organisation. You'll also play a key role in supporting the sales floor during busy trading periods, working closely with store leadership to drive exceptional customer service and seamless operations. Lead, manage, and develop a stockroom team Oversee all stockroom operations, including deliveries, stock replenishment, stocktakes, and compliance Maintain accurate stock levels and ensure efficient stock flow to the shop floor Support the sales floor team during peak trade times (weekends, holidays, and promotional periods) Collaborate with Store and Assistant Managers to ensure smooth day-to-day running of the store Champion health & safety, cleanliness, and operational standards in all back-of-house areas Identify opportunities to improve processes and increase efficiency What We're Looking For Previous experience in an operations, stock, or logistics role within a retail environment Strong leadership skills with experience managing or supervising a team Excellent organisational and time management abilities A proactive, solutions-focused attitude Comfortable working in a fast-paced, hands-on environment Flexible and willing to support across all areas of the store when required Why Join Us? Be part of a supportive, high-performing team in a prime Central London location Work in a dynamic retail environment where no two days are the same Opportunities for personal development and career progression Staff discounts and additional benefits Ready to take the next step in your retail career? Apply now and bring your operational expertise to this flagship Central London store Operations Manager (In-Store Role) Central London Salary up to 37,000 Retail BBBH45677
Mar 02, 2026
Full time
Operations Manager (In-Store Role) Central London Salary up to 37,000 Retail Are you an organised, hands on Operations Manager with a passion for operational excellence and retail? We're looking for a proactive and reliable Operations Manager to join an expanding retailer in Central London. About the Role As our Operations Manager , you'll take ownership of the stockroom and back-of-house operations , managing a dedicated team of up to 7 stockroom assistants . Your focus will be on ensuring that all stock processes, compliance and operations run smoothly and efficiently from deliveries and replenishment to organisation. You'll also play a key role in supporting the sales floor during busy trading periods, working closely with store leadership to drive exceptional customer service and seamless operations. Lead, manage, and develop a stockroom team Oversee all stockroom operations, including deliveries, stock replenishment, stocktakes, and compliance Maintain accurate stock levels and ensure efficient stock flow to the shop floor Support the sales floor team during peak trade times (weekends, holidays, and promotional periods) Collaborate with Store and Assistant Managers to ensure smooth day-to-day running of the store Champion health & safety, cleanliness, and operational standards in all back-of-house areas Identify opportunities to improve processes and increase efficiency What We're Looking For Previous experience in an operations, stock, or logistics role within a retail environment Strong leadership skills with experience managing or supervising a team Excellent organisational and time management abilities A proactive, solutions-focused attitude Comfortable working in a fast-paced, hands-on environment Flexible and willing to support across all areas of the store when required Why Join Us? Be part of a supportive, high-performing team in a prime Central London location Work in a dynamic retail environment where no two days are the same Opportunities for personal development and career progression Staff discounts and additional benefits Ready to take the next step in your retail career? Apply now and bring your operational expertise to this flagship Central London store Operations Manager (In-Store Role) Central London Salary up to 37,000 Retail BBBH45677
Estate Agent Senior Sales Negotiator Subject to performance this position is being offered with a very clear career path for you to take the helm as the Branch Manager and initially you will be the only staff member working within Residential Sales however, you will have full support to grow the business which exists currently as a Residential Lettings business where the sales leads are plentiful. The personal commission structure is very new business focused with 5% on listings plus 5% on sales and for any Lettings that are signed up to their property management portfolio you will also receive 5% of the company s 1st year s earnings plus there will be a growth-based bonus structure. Basic salary £30,000 with on target earnings of £50,000 with an initial £500 per month guarantee for the first 4 months so the equivalent of £36,000. Estate Agent Senior Sales Negotiator This is a role for an enthusiastic, skilled and charismatic Estate Agent seeking a responsible and well paid role with a dynamic and growing business, where success, commitment and hard work is both recognised and rewarded - an excellent salary package awaits you if you match the description. Estate Agent Senior Sales Negotiator You must be professional in your approach to every aspect of the process of selling homes. Estate Agent Senior Sales Negotiator A minimum of 2 years experience in the Estate Agency industry is required and must include practical experience in valuations and instruction gaining. This is a great role to develop your management skills and help you move upwards on the career ladder. Estate Agent Senior Sales Negotiator Basic salary £30,000 with on target earnings of £50,000 with an initial £500 per month guarantee for the first 4 months so the equivalent of £36,000. 5 day working week to include every Saturday from 10.00am to 2.00pm with a half day off during the week. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Mar 02, 2026
Full time
Estate Agent Senior Sales Negotiator Subject to performance this position is being offered with a very clear career path for you to take the helm as the Branch Manager and initially you will be the only staff member working within Residential Sales however, you will have full support to grow the business which exists currently as a Residential Lettings business where the sales leads are plentiful. The personal commission structure is very new business focused with 5% on listings plus 5% on sales and for any Lettings that are signed up to their property management portfolio you will also receive 5% of the company s 1st year s earnings plus there will be a growth-based bonus structure. Basic salary £30,000 with on target earnings of £50,000 with an initial £500 per month guarantee for the first 4 months so the equivalent of £36,000. Estate Agent Senior Sales Negotiator This is a role for an enthusiastic, skilled and charismatic Estate Agent seeking a responsible and well paid role with a dynamic and growing business, where success, commitment and hard work is both recognised and rewarded - an excellent salary package awaits you if you match the description. Estate Agent Senior Sales Negotiator You must be professional in your approach to every aspect of the process of selling homes. Estate Agent Senior Sales Negotiator A minimum of 2 years experience in the Estate Agency industry is required and must include practical experience in valuations and instruction gaining. This is a great role to develop your management skills and help you move upwards on the career ladder. Estate Agent Senior Sales Negotiator Basic salary £30,000 with on target earnings of £50,000 with an initial £500 per month guarantee for the first 4 months so the equivalent of £36,000. 5 day working week to include every Saturday from 10.00am to 2.00pm with a half day off during the week. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Join us as a Risk Platform .NET Developer and have the opportunity to work in a supportive and inclusive environment, in a trusted team responsible for delivering high-profile migrations and providing technical solutions, improvements and features for Counterparty Risk Trading business (CRT). You will contribute to the successful parallel processing of risk trading data within the Investment Bank's end of day multi-asset risk generation platform and additionally support and develop the intraday pricing activity. Take part in modernisation with the possibility of utilising GenAI enabled development and solutions to improve the operational efficiency and understanding for internal clients. The CRT trading desk uses the results generated by our systems to manage the counterparty risk for the rest of the bank on the derivative trade portfolios for CRT managed counterparties. This role is an opportunity to work closely with the development team, take ownership of technical components and grow in influence and impact. To be successful as a Risk Plaform .Net Developer, you should have: Strong experience of .NET programming, data structure and algorithms Interaction with webservices (REST/WCF) Familiarity with databases (MS SQL) and optimisation of queries Previous experience in financial services Some other highly valued skills may include: Degree in engineering, scientific or mathematical discipline Focus on performant and efficient code including consideration of algorithmic complexity Methodical approach with good attention to detail and delivery You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Canary Wharf London Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 02, 2026
Full time
Join us as a Risk Platform .NET Developer and have the opportunity to work in a supportive and inclusive environment, in a trusted team responsible for delivering high-profile migrations and providing technical solutions, improvements and features for Counterparty Risk Trading business (CRT). You will contribute to the successful parallel processing of risk trading data within the Investment Bank's end of day multi-asset risk generation platform and additionally support and develop the intraday pricing activity. Take part in modernisation with the possibility of utilising GenAI enabled development and solutions to improve the operational efficiency and understanding for internal clients. The CRT trading desk uses the results generated by our systems to manage the counterparty risk for the rest of the bank on the derivative trade portfolios for CRT managed counterparties. This role is an opportunity to work closely with the development team, take ownership of technical components and grow in influence and impact. To be successful as a Risk Plaform .Net Developer, you should have: Strong experience of .NET programming, data structure and algorithms Interaction with webservices (REST/WCF) Familiarity with databases (MS SQL) and optimisation of queries Previous experience in financial services Some other highly valued skills may include: Degree in engineering, scientific or mathematical discipline Focus on performant and efficient code including consideration of algorithmic complexity Methodical approach with good attention to detail and delivery You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Canary Wharf London Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 02, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Hays Accounts and Finance
Cambridge, Cambridgeshire
Are you an experienced Audit Senior Manager looking for a new challenge? We have an exciting opportunity for a talented professional to join a leading firm in Cambridge. This role offers the chance to work with a diverse portfolio of clients, providing high-quality audit services and contributing to the growth and success of the firm. Key Responsibilities: Leading and managing audit engagements from planning through to completion Building and maintaining strong client relationships Providing technical expertise and guidance to junior team members Ensuring compliance with all regulatory requirements and professional standards Identifying opportunities for business development and growth Requirements: ACA/ACCA qualified with significant post-qualification experience Proven track record in managing audit engagements and leading teams Strong technical knowledge and understanding of current audit and accounting standards Excellent communication and interpersonal skills Ability to work under pressure and meet tight deadlines What We Offer: Competitive salary and benefits package Opportunities for career progression and professional development Supportive and collaborative working environment Flexible working arrangements If you are a motivated and ambitious Audit Senior Manager looking to take the next step in your career, we would love to hear from you. Apply now to join our dynamic team in Cambridge Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 02, 2026
Full time
Are you an experienced Audit Senior Manager looking for a new challenge? We have an exciting opportunity for a talented professional to join a leading firm in Cambridge. This role offers the chance to work with a diverse portfolio of clients, providing high-quality audit services and contributing to the growth and success of the firm. Key Responsibilities: Leading and managing audit engagements from planning through to completion Building and maintaining strong client relationships Providing technical expertise and guidance to junior team members Ensuring compliance with all regulatory requirements and professional standards Identifying opportunities for business development and growth Requirements: ACA/ACCA qualified with significant post-qualification experience Proven track record in managing audit engagements and leading teams Strong technical knowledge and understanding of current audit and accounting standards Excellent communication and interpersonal skills Ability to work under pressure and meet tight deadlines What We Offer: Competitive salary and benefits package Opportunities for career progression and professional development Supportive and collaborative working environment Flexible working arrangements If you are a motivated and ambitious Audit Senior Manager looking to take the next step in your career, we would love to hear from you. Apply now to join our dynamic team in Cambridge Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays are proud to be partnering with a well-established, forward-thinking professional services firm who are seeking a driven and experienced Tax professional to take the lead in their Private Client team and spearhead its growth. This is an exceptional opportunity for an ambitious Manager ready to step up, or for an established Senior Manager or Director looking for a fresh challenge in a progressive environment. Why join this firm? Become part of a respected firm with a strong regional presence and a reputation for excellence. Step into a leadership role with clear progression pathways, including the chance to reach Director level and beyond. Thrive in a culture that champions development, supports ambition, and nurtures talent at every stage. Key Responsibilities Deliver high-quality tax advisory services, overseeing compliance and strategic planning projects. Build and maintain trusted client relationships, ensuring their tax needs are proactively met. Lead and inspire a team of tax professionals, driving growth and delivering market-leading services. Stay ahead of legislative changes, ensuring compliance and keeping clients informed. Play a key role in business development-writing proposals, presenting to clients, and expanding referral networks. Review and sign off complex tax returns and high-risk documentation. Collaborate across departments to ensure seamless service delivery aligned with the firm's values. Act as the primary client contact, overseeing work planning and resource allocation. Recruit, mentor, and develop team members to build long-term capability. Champion the firm's mission and values, embedding them into daily practice. Identify and pursue opportunities to expand the Private Client Tax practice through marketing and outreach. Career Progression Lead and mentor a high-performing team, shaping the next generation of leaders. Drive growth across advisory and compliance functions with full senior leadership support. Take ownership of client relationships and business development activities. Enjoy autonomy and influence in shaping internal strategy and services. Access tailored professional development for both technical and personal growth. Contribute to firm-wide initiatives and be recognised as a future partner. About You CTA, ACA or ACCA qualified (or equivalent). Proven leadership and client management experience within a practice environment. A strategic thinker with strong commercial acumen and people development skills. Experienced in identifying opportunities, winning work, and delivering excellence. If you are interested in this exciting opportunity, please apply online or call Cara Whyte at Hays to discuss in complete confidence. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 02, 2026
Full time
Hays are proud to be partnering with a well-established, forward-thinking professional services firm who are seeking a driven and experienced Tax professional to take the lead in their Private Client team and spearhead its growth. This is an exceptional opportunity for an ambitious Manager ready to step up, or for an established Senior Manager or Director looking for a fresh challenge in a progressive environment. Why join this firm? Become part of a respected firm with a strong regional presence and a reputation for excellence. Step into a leadership role with clear progression pathways, including the chance to reach Director level and beyond. Thrive in a culture that champions development, supports ambition, and nurtures talent at every stage. Key Responsibilities Deliver high-quality tax advisory services, overseeing compliance and strategic planning projects. Build and maintain trusted client relationships, ensuring their tax needs are proactively met. Lead and inspire a team of tax professionals, driving growth and delivering market-leading services. Stay ahead of legislative changes, ensuring compliance and keeping clients informed. Play a key role in business development-writing proposals, presenting to clients, and expanding referral networks. Review and sign off complex tax returns and high-risk documentation. Collaborate across departments to ensure seamless service delivery aligned with the firm's values. Act as the primary client contact, overseeing work planning and resource allocation. Recruit, mentor, and develop team members to build long-term capability. Champion the firm's mission and values, embedding them into daily practice. Identify and pursue opportunities to expand the Private Client Tax practice through marketing and outreach. Career Progression Lead and mentor a high-performing team, shaping the next generation of leaders. Drive growth across advisory and compliance functions with full senior leadership support. Take ownership of client relationships and business development activities. Enjoy autonomy and influence in shaping internal strategy and services. Access tailored professional development for both technical and personal growth. Contribute to firm-wide initiatives and be recognised as a future partner. About You CTA, ACA or ACCA qualified (or equivalent). Proven leadership and client management experience within a practice environment. A strategic thinker with strong commercial acumen and people development skills. Experienced in identifying opportunities, winning work, and delivering excellence. If you are interested in this exciting opportunity, please apply online or call Cara Whyte at Hays to discuss in complete confidence. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)