Title: New Special Constable 2025 Location: UK Company: Cleveland Police UK New Special Constable Post: Special Constable Volunteer role (unpaid) - expenses can be claimed Hours: Minimum of 16 hours per month Location: Cleveland Police area Special Constables are volunteer Police Officers who hold the exact same powers as regular Police Officers and who wear the same uniform, attending the same frontline policing incidents. Volunteering with the Special Constabulary may particularly appeal to those who are looking to put something back into their local communities. As a Special Constable, you'll work alongside our regular officers, forging strong partnerships in the community, patrolling our streets, preventing crime and interacting with all kinds of people. A Special Constable can act as a positive force for change - bringing with them an extensive pool of skills, talents, experience, local knowledge and diverse backgrounds - as well as enhancing the overall level of service provided by the police. Am I eligible to be a Special Constable? To be a Special Constable a person must: either be a national of a country within the European Economic Area or, if not, have leave to remain in the UK free of restrictions be at least aged 18 on appointment (you are eligible to apply at age 17) be able to complete the fitness requirement and pass a medical examination be able to speak and write English competently We are looking to recruit candidates from all sectors of our communities to this challenging but very rewarding voluntary role. As policing is 24/7, 365 days a year, Special Constables can fit their policing around their often busy lives very easily, and it is very flexible to do. Whilst a challenging role, we have an excellent initial and ongoing training programme, and you will be supported throughout. Interested in becoming a Special but would like some more information? Please register for our Specials recruitment event on Tuesday 14 th October via the below link. Special Constable Recruitment Event If you think you have what it takes to become a Special Constable and make a difference to communities across Cleveland, please apply today via the online application form with potential start dates from March 2026. Please click here to view the guidance document including benefits. Frequently Asked Questions Please note there are certain occupations which Special Constables cannot hold. If you hold one of these occupations, you will not be eligible to apply. Please click here for further information on this. Please note this is under review, if you have any concerns please email Key dates: Final Interviews are taking place on a ongoing basis, as part of the recruitment process you will also be asked to complete the National Sift after shortlisting. If successful, as part of your training you will be required to complete your personal safety training which we expect to take 8 full days, as well as 2 full days of first aid training - specific dates will be confirmed as part of your formal offer. Training takes place one evening per week, and is expected to take approximately 26 weeks to complete. We are working towards a cohort starting in Spring 2026 but this is subject to change. At Cleveland Police we are committed to advancing equality, diversity and inclusion, and are actively seeking to reflect the communities we serve. We encourage applications from individuals across all diverse communities particularly those of Black, Asian and Minority Ethnic backgrounds. All appointments will be made on merit.
Mar 18, 2026
Full time
Title: New Special Constable 2025 Location: UK Company: Cleveland Police UK New Special Constable Post: Special Constable Volunteer role (unpaid) - expenses can be claimed Hours: Minimum of 16 hours per month Location: Cleveland Police area Special Constables are volunteer Police Officers who hold the exact same powers as regular Police Officers and who wear the same uniform, attending the same frontline policing incidents. Volunteering with the Special Constabulary may particularly appeal to those who are looking to put something back into their local communities. As a Special Constable, you'll work alongside our regular officers, forging strong partnerships in the community, patrolling our streets, preventing crime and interacting with all kinds of people. A Special Constable can act as a positive force for change - bringing with them an extensive pool of skills, talents, experience, local knowledge and diverse backgrounds - as well as enhancing the overall level of service provided by the police. Am I eligible to be a Special Constable? To be a Special Constable a person must: either be a national of a country within the European Economic Area or, if not, have leave to remain in the UK free of restrictions be at least aged 18 on appointment (you are eligible to apply at age 17) be able to complete the fitness requirement and pass a medical examination be able to speak and write English competently We are looking to recruit candidates from all sectors of our communities to this challenging but very rewarding voluntary role. As policing is 24/7, 365 days a year, Special Constables can fit their policing around their often busy lives very easily, and it is very flexible to do. Whilst a challenging role, we have an excellent initial and ongoing training programme, and you will be supported throughout. Interested in becoming a Special but would like some more information? Please register for our Specials recruitment event on Tuesday 14 th October via the below link. Special Constable Recruitment Event If you think you have what it takes to become a Special Constable and make a difference to communities across Cleveland, please apply today via the online application form with potential start dates from March 2026. Please click here to view the guidance document including benefits. Frequently Asked Questions Please note there are certain occupations which Special Constables cannot hold. If you hold one of these occupations, you will not be eligible to apply. Please click here for further information on this. Please note this is under review, if you have any concerns please email Key dates: Final Interviews are taking place on a ongoing basis, as part of the recruitment process you will also be asked to complete the National Sift after shortlisting. If successful, as part of your training you will be required to complete your personal safety training which we expect to take 8 full days, as well as 2 full days of first aid training - specific dates will be confirmed as part of your formal offer. Training takes place one evening per week, and is expected to take approximately 26 weeks to complete. We are working towards a cohort starting in Spring 2026 but this is subject to change. At Cleveland Police we are committed to advancing equality, diversity and inclusion, and are actively seeking to reflect the communities we serve. We encourage applications from individuals across all diverse communities particularly those of Black, Asian and Minority Ethnic backgrounds. All appointments will be made on merit.
Administration Support Officer Location - Chesterfield Starting salary - 24,309.05 per annum and rising by annual increments to 25,744.30 per annum Permanent position Working hours - 37.5 hours per week (Monday-Friday) Sellick Partnership are working alongside a well-established housing association to assist with the recruitment of a Administration Support Officer to support their Health, safety and compliance Department team with various support duties ensuring an effective and efficient service is provided. Main Duties and Responsibilities for the Administration Support Officer To ensure a robust system is in place for monitoring & ordering, taking delivery & ensuring returns are sent back to the supplier. Issuing of PPE & Work Wear to Supervisors and or Managers To ensure that all Work Wear that is brought back to the Office is placed in the Recycling bins. To ensure that Pat Testing is carried out with our preferred contractor - Office Equipment Welfare Cabins, Community Buildings, Power Tools. To keep records of all items To ensure that Ladder Inspections are completed annually by our preferred contractor, keep records of all items that have passed and any items that has been declared faulty Organise any relevant Supervisor / Operative training Courses Essential experience for the role Previous experience administrative role Excellent ICT skills Can-do attitude Ability to work under pressure, responding flexibly to tight deadlines. Experience of dealing with internal and external customers at all levels of the organisation both by telephone and face to face If you think you are well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 18, 2026
Full time
Administration Support Officer Location - Chesterfield Starting salary - 24,309.05 per annum and rising by annual increments to 25,744.30 per annum Permanent position Working hours - 37.5 hours per week (Monday-Friday) Sellick Partnership are working alongside a well-established housing association to assist with the recruitment of a Administration Support Officer to support their Health, safety and compliance Department team with various support duties ensuring an effective and efficient service is provided. Main Duties and Responsibilities for the Administration Support Officer To ensure a robust system is in place for monitoring & ordering, taking delivery & ensuring returns are sent back to the supplier. Issuing of PPE & Work Wear to Supervisors and or Managers To ensure that all Work Wear that is brought back to the Office is placed in the Recycling bins. To ensure that Pat Testing is carried out with our preferred contractor - Office Equipment Welfare Cabins, Community Buildings, Power Tools. To keep records of all items To ensure that Ladder Inspections are completed annually by our preferred contractor, keep records of all items that have passed and any items that has been declared faulty Organise any relevant Supervisor / Operative training Courses Essential experience for the role Previous experience administrative role Excellent ICT skills Can-do attitude Ability to work under pressure, responding flexibly to tight deadlines. Experience of dealing with internal and external customers at all levels of the organisation both by telephone and face to face If you think you are well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Permanent Cemetery Operations Supervisor Thornbury 29,000 - 31,000 per year 37 hours Weekdays plus weekend rota Permanent Introduction Acorn by Synergie is recruiting a Permanent Cemetery Operations Supervisor to manage Thornbury Cemetery. This role ensures high standards of site maintenance, smooth running of interments, and compliance with health and safety legislation and cemetery regulations. The role includes officiating at interments, liaising with funeral directors and monumental masons, supervising grounds maintenance staff, and contributing to ecological and biodiversity improvements across cemetery grounds. Key Duties: Oversee and manage all operations within Cemetery grounds. Ensure site safety, supervising grounds maintenance, burial preparation, and contractor activities. Monitor memorial permit schemes, ensuring compliance with regulations. Maintain and secure all Cemetery buildings in collaboration with the Facilities Officer. Care for and secure all tools and equipment. Supervise staff to ensure safe and efficient working practices. Prepare plots for interment of cremated remains safely. Assist funeral directors, clergy, and families at interments, ensuring all documentation is correctly processed. Maintain all plots and Cemetery plans, updating records as required. Provide assistance to the public, funeral directors, and monumental masons regarding grave locations. Conduct routine inspections of memorials, pathways, and grounds, implementing control measures for hazards. Contribute to risk assessments and safe systems of work based on site inspections and contractor activity. Ensure correct and safe use of tools, vehicles, machinery, and PPE by staff and contractors. Act as first point of contact for on-site incidents, securing areas and escalating as needed. Ensure all grounds maintenance is carried out according to agreed regimes, promoting biodiversity initiatives. Lead projects to develop the adjacent meadow into a memorial woodland, ashes interment area, and garden of remembrance. Oversee maintenance of St Mary's Churchyard, including inspections, volunteer liaison, and routine upkeep. Maintain open areas, floral displays, and other Cemetery facilities. Use horticultural knowledge to enhance biodiversity and ecological value across green spaces. Undertake general maintenance tasks such as painting and repairs to fencing, seats, and outdoor equipment. Perform any other reasonable tasks required across Council-operated sites. Requirements: Previous experience supervising grounds maintenance or similar operations. Horticultural or ecology qualification preferred. Full driving licence for occasional travel to other local sites. Strong knowledge of health and safety practices. Ability to lead and motivate a team. Reliable, proactive, and able to work flexibly including weekends. What We Offer: Permanent, long-term role with a supportive team. Opportunity to apply and develop horticultural and ecological expertise. Participation in meaningful projects enhancing green spaces and biodiversity. Time off in lieu for weekend rota participation. Interested? Apply now to join the team managing Thornbury Cemetery and contribute to the upkeep and improvement of vital community green spaces. Acorn by Synergie acts as an employment agency for permanent recruitment.
Mar 18, 2026
Full time
Permanent Cemetery Operations Supervisor Thornbury 29,000 - 31,000 per year 37 hours Weekdays plus weekend rota Permanent Introduction Acorn by Synergie is recruiting a Permanent Cemetery Operations Supervisor to manage Thornbury Cemetery. This role ensures high standards of site maintenance, smooth running of interments, and compliance with health and safety legislation and cemetery regulations. The role includes officiating at interments, liaising with funeral directors and monumental masons, supervising grounds maintenance staff, and contributing to ecological and biodiversity improvements across cemetery grounds. Key Duties: Oversee and manage all operations within Cemetery grounds. Ensure site safety, supervising grounds maintenance, burial preparation, and contractor activities. Monitor memorial permit schemes, ensuring compliance with regulations. Maintain and secure all Cemetery buildings in collaboration with the Facilities Officer. Care for and secure all tools and equipment. Supervise staff to ensure safe and efficient working practices. Prepare plots for interment of cremated remains safely. Assist funeral directors, clergy, and families at interments, ensuring all documentation is correctly processed. Maintain all plots and Cemetery plans, updating records as required. Provide assistance to the public, funeral directors, and monumental masons regarding grave locations. Conduct routine inspections of memorials, pathways, and grounds, implementing control measures for hazards. Contribute to risk assessments and safe systems of work based on site inspections and contractor activity. Ensure correct and safe use of tools, vehicles, machinery, and PPE by staff and contractors. Act as first point of contact for on-site incidents, securing areas and escalating as needed. Ensure all grounds maintenance is carried out according to agreed regimes, promoting biodiversity initiatives. Lead projects to develop the adjacent meadow into a memorial woodland, ashes interment area, and garden of remembrance. Oversee maintenance of St Mary's Churchyard, including inspections, volunteer liaison, and routine upkeep. Maintain open areas, floral displays, and other Cemetery facilities. Use horticultural knowledge to enhance biodiversity and ecological value across green spaces. Undertake general maintenance tasks such as painting and repairs to fencing, seats, and outdoor equipment. Perform any other reasonable tasks required across Council-operated sites. Requirements: Previous experience supervising grounds maintenance or similar operations. Horticultural or ecology qualification preferred. Full driving licence for occasional travel to other local sites. Strong knowledge of health and safety practices. Ability to lead and motivate a team. Reliable, proactive, and able to work flexibly including weekends. What We Offer: Permanent, long-term role with a supportive team. Opportunity to apply and develop horticultural and ecological expertise. Participation in meaningful projects enhancing green spaces and biodiversity. Time off in lieu for weekend rota participation. Interested? Apply now to join the team managing Thornbury Cemetery and contribute to the upkeep and improvement of vital community green spaces. Acorn by Synergie acts as an employment agency for permanent recruitment.
Tenancy Enforcement Officer / ASB Officer Surrey - Hybrid Working once a fortnight in the office and the rest home working and covering the patch in the Reigate and Banstead area 28 PAYE or 36 umbrella 6 month initial contract with the option to go permanent As the successful candidate you will effectively manage a case load of anti-social behaviour (ASB), neighbour dispute, and hoarding issues, taking a robust approach to tenancy breaches and initiating legal action as needed, but working with customers and other agencies to proactively prevent issues and mitigate the community impact pf disputes, demonstrating empathy and providing support and signposting as appropriate. You will also: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Improve customer confidence by supporting victims and witnesses, securing clear statements, arranging referrals to specialist agencies, and ensuring their safety and wellbeing. Strengthen community safety by working with Estate Teams, Police, and other partners to deliver joint interventions, patrols, and preventative initiatives. To be considered for the role you will need: Proven experience in managing ASB cases, tenancy breaches, and enforcement actions within a social housing context. Working knowledge of civil proceedings, including preparing statements for use in these proceedings Ability to draft clearly written accurate and concise reports, statements and other written presentations. A full, clean driving licence Please click 'apply now' or call me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 18, 2026
Seasonal
Tenancy Enforcement Officer / ASB Officer Surrey - Hybrid Working once a fortnight in the office and the rest home working and covering the patch in the Reigate and Banstead area 28 PAYE or 36 umbrella 6 month initial contract with the option to go permanent As the successful candidate you will effectively manage a case load of anti-social behaviour (ASB), neighbour dispute, and hoarding issues, taking a robust approach to tenancy breaches and initiating legal action as needed, but working with customers and other agencies to proactively prevent issues and mitigate the community impact pf disputes, demonstrating empathy and providing support and signposting as appropriate. You will also: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Improve customer confidence by supporting victims and witnesses, securing clear statements, arranging referrals to specialist agencies, and ensuring their safety and wellbeing. Strengthen community safety by working with Estate Teams, Police, and other partners to deliver joint interventions, patrols, and preventative initiatives. To be considered for the role you will need: Proven experience in managing ASB cases, tenancy breaches, and enforcement actions within a social housing context. Working knowledge of civil proceedings, including preparing statements for use in these proceedings Ability to draft clearly written accurate and concise reports, statements and other written presentations. A full, clean driving licence Please click 'apply now' or call me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 17, 2026
Full time
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Our Customer - Olympia We are proud to be working with Olympia, one of London's most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London's largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy. The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role The Reception Security Officer is responsible for providing a safe, secure, and welcoming environment by monitoring access, verifying identities, and maintaining a professional security presence at the office building entrance. You will remain vigilant, support emergency procedures, and ensure clear communication with the Control Room and building management while upholding high standards of conduct and confidentiality.As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, approachable, flexible, and dependable. You will demonstrate service excellence through all interactions with stakeholders, including our customer, resident businesses, and members of the public. This role is about more than just security; it's about making a difference through supporting our customers in their local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Key Responsibilities Access Control & Identity Verification Monitor and control access to the office building, ensuring only authorised personnel, contractors, and pre-registered visitors are admitted. Verify credentials using access control systems, and digital visitor management platforms. Security Presence & Professional Conduct Maintain a discreet yet authoritative security presence at the office building entrance, aligned with the expectations of high-profile tenants. Deter unauthorised access and respond professionally to any access disputes or policy breaches. Uphold a high standard of personal appearance, conduct, and confidentiality at all times. Surveillance & Threat Detection Remain vigilant for suspicious behaviour, tailgating, or unauthorised deliveries. Monitor lobby-area and report anomalies to the Control Room. Conduct visual inspections of bags or packages if required, in line with estate policy and tenant agreements. Emergency Response & Evacuation Support Act as a designated point of contact during fire alarms, evacuations, or lockdowns affecting the office building. Follow instructions from the Control Room and assist in guiding occupants to safety or designated refuge areas. Support first aid or emergency services access as needed. Coordination & Communication Liaise with tenant representatives, building management, and the Control Room to ensure seamless coordination of access and security measures. Maintain clear and accurate logs of access events, incidents, and shift handovers using digital reporting tools. Communicate effectively via radio and phone with other security personnel and estate departments. Compliance & Training Operate in full compliance with SIA licensing conditions, GDPR, and Olympia's safeguarding and data protection policies. Participate in regular training, briefings, and drills to maintain readiness and awareness of evolving threats or procedures. Skills & Experience Previous experience working in a busy reception or front of house role. Able to work independently and as part of a team in a busy environment. SIA Guarding or Door Supervision licence holder. 5 years checkable work and address history. Experienced in customer-facing roles and busy working environments. A team player, flexible and supportive, putting team goals first. Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner. Key Behaviours and Competencies Ability to remain calm under pressure. Attention to detail. Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Punctual, dependable, assured, and smart in appearance. Enthusiastic and motivated to do a great job. Previous experience in a reception or front of house role is important, but what's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a skilled and valued member of the Carlisle team that supports Olympia. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At C
Mar 17, 2026
Full time
Our Customer - Olympia We are proud to be working with Olympia, one of London's most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London's largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy. The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role The Reception Security Officer is responsible for providing a safe, secure, and welcoming environment by monitoring access, verifying identities, and maintaining a professional security presence at the office building entrance. You will remain vigilant, support emergency procedures, and ensure clear communication with the Control Room and building management while upholding high standards of conduct and confidentiality.As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, approachable, flexible, and dependable. You will demonstrate service excellence through all interactions with stakeholders, including our customer, resident businesses, and members of the public. This role is about more than just security; it's about making a difference through supporting our customers in their local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Key Responsibilities Access Control & Identity Verification Monitor and control access to the office building, ensuring only authorised personnel, contractors, and pre-registered visitors are admitted. Verify credentials using access control systems, and digital visitor management platforms. Security Presence & Professional Conduct Maintain a discreet yet authoritative security presence at the office building entrance, aligned with the expectations of high-profile tenants. Deter unauthorised access and respond professionally to any access disputes or policy breaches. Uphold a high standard of personal appearance, conduct, and confidentiality at all times. Surveillance & Threat Detection Remain vigilant for suspicious behaviour, tailgating, or unauthorised deliveries. Monitor lobby-area and report anomalies to the Control Room. Conduct visual inspections of bags or packages if required, in line with estate policy and tenant agreements. Emergency Response & Evacuation Support Act as a designated point of contact during fire alarms, evacuations, or lockdowns affecting the office building. Follow instructions from the Control Room and assist in guiding occupants to safety or designated refuge areas. Support first aid or emergency services access as needed. Coordination & Communication Liaise with tenant representatives, building management, and the Control Room to ensure seamless coordination of access and security measures. Maintain clear and accurate logs of access events, incidents, and shift handovers using digital reporting tools. Communicate effectively via radio and phone with other security personnel and estate departments. Compliance & Training Operate in full compliance with SIA licensing conditions, GDPR, and Olympia's safeguarding and data protection policies. Participate in regular training, briefings, and drills to maintain readiness and awareness of evolving threats or procedures. Skills & Experience Previous experience working in a busy reception or front of house role. Able to work independently and as part of a team in a busy environment. SIA Guarding or Door Supervision licence holder. 5 years checkable work and address history. Experienced in customer-facing roles and busy working environments. A team player, flexible and supportive, putting team goals first. Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner. Key Behaviours and Competencies Ability to remain calm under pressure. Attention to detail. Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Punctual, dependable, assured, and smart in appearance. Enthusiastic and motivated to do a great job. Previous experience in a reception or front of house role is important, but what's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a skilled and valued member of the Carlisle team that supports Olympia. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At C
Our Customer - Olympia We are proud to be working with Olympia, one of London's most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London's largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy. The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role The Reception Security Officer is responsible for providing a safe, secure, and welcoming environment by monitoring access, verifying identities, and maintaining a professional security presence at the office building entrance. You will remain vigilant, support emergency procedures, and ensure clear communication with the Control Room and building management while upholding high standards of conduct and confidentiality.As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, approachable, flexible, and dependable. You will demonstrate service excellence through all interactions with stakeholders, including our customer, resident businesses, and members of the public. This role is about more than just security; it's about making a difference through supporting our customers in their local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Key Responsibilities Access Control & Identity Verification Monitor and control access to the office building, ensuring only authorised personnel, contractors, and pre-registered visitors are admitted. Verify credentials using access control systems, and digital visitor management platforms. Security Presence & Professional Conduct Maintain a discreet yet authoritative security presence at the office building entrance, aligned with the expectations of high-profile tenants. Deter unauthorised access and respond professionally to any access disputes or policy breaches. Uphold a high standard of personal appearance, conduct, and confidentiality at all times. Surveillance & Threat Detection Remain vigilant for suspicious behaviour, tailgating, or unauthorised deliveries. Monitor lobby-area and report anomalies to the Control Room. Conduct visual inspections of bags or packages if required, in line with estate policy and tenant agreements. Emergency Response & Evacuation Support Act as a designated point of contact during fire alarms, evacuations, or lockdowns affecting the office building. Follow instructions from the Control Room and assist in guiding occupants to safety or designated refuge areas. Support first aid or emergency services access as needed. Coordination & Communication Liaise with tenant representatives, building management, and the Control Room to ensure seamless coordination of access and security measures. Maintain clear and accurate logs of access events, incidents, and shift handovers using digital reporting tools. Communicate effectively via radio and phone with other security personnel and estate departments. Compliance & Training Operate in full compliance with SIA licensing conditions, GDPR, and Olympia's safeguarding and data protection policies. Participate in regular training, briefings, and drills to maintain readiness and awareness of evolving threats or procedures. Skills & Experience Previous experience working in a busy reception or front of house role. Able to work independently and as part of a team in a busy environment. SIA Guarding or Door Supervision licence holder. 5 years checkable work and address history. Experienced in customer-facing roles and busy working environments. A team player, flexible and supportive, putting team goals first. Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner. Key Behaviours and Competencies Ability to remain calm under pressure. Attention to detail. Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Punctual, dependable, assured, and smart in appearance. Enthusiastic and motivated to do a great job. Previous experience in a reception or front of house role is important, but what's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a skilled and valued member of the Carlisle team that supports Olympia. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle,
Mar 17, 2026
Full time
Our Customer - Olympia We are proud to be working with Olympia, one of London's most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London's largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy. The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role The Reception Security Officer is responsible for providing a safe, secure, and welcoming environment by monitoring access, verifying identities, and maintaining a professional security presence at the office building entrance. You will remain vigilant, support emergency procedures, and ensure clear communication with the Control Room and building management while upholding high standards of conduct and confidentiality.As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, approachable, flexible, and dependable. You will demonstrate service excellence through all interactions with stakeholders, including our customer, resident businesses, and members of the public. This role is about more than just security; it's about making a difference through supporting our customers in their local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Key Responsibilities Access Control & Identity Verification Monitor and control access to the office building, ensuring only authorised personnel, contractors, and pre-registered visitors are admitted. Verify credentials using access control systems, and digital visitor management platforms. Security Presence & Professional Conduct Maintain a discreet yet authoritative security presence at the office building entrance, aligned with the expectations of high-profile tenants. Deter unauthorised access and respond professionally to any access disputes or policy breaches. Uphold a high standard of personal appearance, conduct, and confidentiality at all times. Surveillance & Threat Detection Remain vigilant for suspicious behaviour, tailgating, or unauthorised deliveries. Monitor lobby-area and report anomalies to the Control Room. Conduct visual inspections of bags or packages if required, in line with estate policy and tenant agreements. Emergency Response & Evacuation Support Act as a designated point of contact during fire alarms, evacuations, or lockdowns affecting the office building. Follow instructions from the Control Room and assist in guiding occupants to safety or designated refuge areas. Support first aid or emergency services access as needed. Coordination & Communication Liaise with tenant representatives, building management, and the Control Room to ensure seamless coordination of access and security measures. Maintain clear and accurate logs of access events, incidents, and shift handovers using digital reporting tools. Communicate effectively via radio and phone with other security personnel and estate departments. Compliance & Training Operate in full compliance with SIA licensing conditions, GDPR, and Olympia's safeguarding and data protection policies. Participate in regular training, briefings, and drills to maintain readiness and awareness of evolving threats or procedures. Skills & Experience Previous experience working in a busy reception or front of house role. Able to work independently and as part of a team in a busy environment. SIA Guarding or Door Supervision licence holder. 5 years checkable work and address history. Experienced in customer-facing roles and busy working environments. A team player, flexible and supportive, putting team goals first. Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner. Key Behaviours and Competencies Ability to remain calm under pressure. Attention to detail. Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Punctual, dependable, assured, and smart in appearance. Enthusiastic and motivated to do a great job. Previous experience in a reception or front of house role is important, but what's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a skilled and valued member of the Carlisle team that supports Olympia. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle,
The Sophie Lancaster Foundation was established by Sylvia Lancaster following the murder of her daughter Sophie in a hate crime motivated by prejudice against alternative subcultures. What began as a grassroots response has grown into an internationally recognised charity working across education, community engagement, research and advocacy to challenge prejudice and prevent hate crime. We work with schools, young people, community groups and institutions to increase understanding of alternative cultures and to promote respect, inclusion and safety for those who may be marginalised because of identity or appearance. We are looking for a Chief Executive Officer to lead the organisation through its next stage of development. The CEO will provide strategic and operational leadership, working closely with the Board of Trustees to ensure the organisation remains sustainable, impactful and true to its mission. The role involves leading a small team, strengthening partnerships, overseeing programmes and securing income through grants, trusts, partnerships and other funding sources. Key responsibilities include: Developing and delivering the organisation s strategic plan Leading and supporting a small staff team Maintaining effective governance with the Board of Trustees Building partnerships and representing the organisation publicly Overseeing programmes and ensuring impact is measured and evidenced Leading fundraising and ensuring long-term financial sustainability Ensuring safeguarding, compliance and strong organisational management We are looking for someone with: Senior leadership experience in the charity, education, community or social justice sectors A track record of strategic development and organisational growth Experience securing funding and managing organisational budgets Strong communication and partnership-building skills A clear commitment to equality, inclusion and social change Knowledge of alternative subcultures preferably gained from lived experience
Mar 17, 2026
Full time
The Sophie Lancaster Foundation was established by Sylvia Lancaster following the murder of her daughter Sophie in a hate crime motivated by prejudice against alternative subcultures. What began as a grassroots response has grown into an internationally recognised charity working across education, community engagement, research and advocacy to challenge prejudice and prevent hate crime. We work with schools, young people, community groups and institutions to increase understanding of alternative cultures and to promote respect, inclusion and safety for those who may be marginalised because of identity or appearance. We are looking for a Chief Executive Officer to lead the organisation through its next stage of development. The CEO will provide strategic and operational leadership, working closely with the Board of Trustees to ensure the organisation remains sustainable, impactful and true to its mission. The role involves leading a small team, strengthening partnerships, overseeing programmes and securing income through grants, trusts, partnerships and other funding sources. Key responsibilities include: Developing and delivering the organisation s strategic plan Leading and supporting a small staff team Maintaining effective governance with the Board of Trustees Building partnerships and representing the organisation publicly Overseeing programmes and ensuring impact is measured and evidenced Leading fundraising and ensuring long-term financial sustainability Ensuring safeguarding, compliance and strong organisational management We are looking for someone with: Senior leadership experience in the charity, education, community or social justice sectors A track record of strategic development and organisational growth Experience securing funding and managing organisational budgets Strong communication and partnership-building skills A clear commitment to equality, inclusion and social change Knowledge of alternative subcultures preferably gained from lived experience
We re currently looking for a Workplace Services Technician, offered on a permanent basis of to help us deliver our mission. This a part time position working 21 hours per week with flexible days that suit individual needs while delivering on business needs. This role has high flexibility where the individual could choose three full time days, or four/five days with shorter days to fit around other commitments / personal preferences. This role will be mostly based in our London office with limited flexibility where practical. What s it like working at the IOP? The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance, dental insurance and a healthcare cash plan Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days annual leave as a standard, in addition to floating bank holidays Flexible working opportunities The Role What will I be doing? You ll be responsible for a range of activities, including: Managing the relationship with our maintenance provider to ensure our building is in good repair and being maintained as per the manufacturer s instructions. Supervising work that is happening onsite to understand the cause and solution as well as making sure that it is conducted safely. Maintaining a safe and healthy workplace through regular inspections, keeping all spaces safe, reviewing RAMS, and enforcing our permit-to-work system. Respond to reactive maintenance requests in a timely and professional manner. This includes undertaking a wide range of fabric work such as basic plumbing, painting / decorating, or mechanical issues. Working with the Senior Workplace Officer to move furniture safely and working together around dates for work that balance the need of resolution and cause the least amount of disruption. Projects you may work on include: Air source heat pump installation Building sustainability initiatives Lifts being refurbed Who will I work with? You ll work closely with a range of colleagues and stakeholders, including: Workplace team colleagues especially the Senior Workplace Officer to organise all London office requirements. Our maintenance and other relevant suppliers to keep our building operating well. IOP staff Ideally, we hope you ll apply if you bring: Essential: Previous building services/M&E skills, knowledge, and experience ideally on client side and a team that held all hard services. Qualified to City & Guilds Level II/III or equivalent experience in electrical, plumbing, or mechanical discipline. Good knowledge and clear understanding of Health and Safety regulations such as LOLER, Electricity at Work, Working from Heights, and used permit to work systems before. Knowledge of and experience in building systems such as BMS / Lighting Systems / Pumping / Lifts / Low Pressure Hot Water Systems / Pressurisation Systems / Ventilation Systems etc. Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear. An IOSH Managing Safely certification or similar is essential. Nice to have: Experience with invoices processing and finding the most cost-effective solution. Ideally within charities to understand budget restrictions and be creative with solutions. Be first aid and emergency marshal qualified (must be willing to have this responsibility). Knowledge and experience solar panels, green roof, and air sourced heat pumps. Mansafe wired system working from height training (must be willing to hold this qualification. Some project management experience. At the IOP, we know that great candidates don t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we d love to hear from you. How to apply Alongside your CV, please include a cover letter explaining how you meet the person specification. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. We re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we re always happy to help. Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
Mar 17, 2026
Full time
We re currently looking for a Workplace Services Technician, offered on a permanent basis of to help us deliver our mission. This a part time position working 21 hours per week with flexible days that suit individual needs while delivering on business needs. This role has high flexibility where the individual could choose three full time days, or four/five days with shorter days to fit around other commitments / personal preferences. This role will be mostly based in our London office with limited flexibility where practical. What s it like working at the IOP? The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance, dental insurance and a healthcare cash plan Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days annual leave as a standard, in addition to floating bank holidays Flexible working opportunities The Role What will I be doing? You ll be responsible for a range of activities, including: Managing the relationship with our maintenance provider to ensure our building is in good repair and being maintained as per the manufacturer s instructions. Supervising work that is happening onsite to understand the cause and solution as well as making sure that it is conducted safely. Maintaining a safe and healthy workplace through regular inspections, keeping all spaces safe, reviewing RAMS, and enforcing our permit-to-work system. Respond to reactive maintenance requests in a timely and professional manner. This includes undertaking a wide range of fabric work such as basic plumbing, painting / decorating, or mechanical issues. Working with the Senior Workplace Officer to move furniture safely and working together around dates for work that balance the need of resolution and cause the least amount of disruption. Projects you may work on include: Air source heat pump installation Building sustainability initiatives Lifts being refurbed Who will I work with? You ll work closely with a range of colleagues and stakeholders, including: Workplace team colleagues especially the Senior Workplace Officer to organise all London office requirements. Our maintenance and other relevant suppliers to keep our building operating well. IOP staff Ideally, we hope you ll apply if you bring: Essential: Previous building services/M&E skills, knowledge, and experience ideally on client side and a team that held all hard services. Qualified to City & Guilds Level II/III or equivalent experience in electrical, plumbing, or mechanical discipline. Good knowledge and clear understanding of Health and Safety regulations such as LOLER, Electricity at Work, Working from Heights, and used permit to work systems before. Knowledge of and experience in building systems such as BMS / Lighting Systems / Pumping / Lifts / Low Pressure Hot Water Systems / Pressurisation Systems / Ventilation Systems etc. Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear. An IOSH Managing Safely certification or similar is essential. Nice to have: Experience with invoices processing and finding the most cost-effective solution. Ideally within charities to understand budget restrictions and be creative with solutions. Be first aid and emergency marshal qualified (must be willing to have this responsibility). Knowledge and experience solar panels, green roof, and air sourced heat pumps. Mansafe wired system working from height training (must be willing to hold this qualification. Some project management experience. At the IOP, we know that great candidates don t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we d love to hear from you. How to apply Alongside your CV, please include a cover letter explaining how you meet the person specification. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. We re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we re always happy to help. Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
The Benefits Flexible hours to suit your needs - you choose when you work. Flexible financial supportwith instant access to earned and authorised wages. Full induction and ongoing training to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Conduct female searches Offering guidance, information, and a friendly face as a first point of contact for customers. Ensuring the safety and security of colleagues and customers, providing a sense of assurance. Being a smart, approachable, and proactive presence as a security representative. Managing and responding to incidents effectively while remaining calm under pressure. Conducting security patrols, managing access points, and deterring unauthorised activity. Building strong relationships as part of a supportive and professional team Is this you? Must have either an SG or DS SIA licence. 5 years checkable work and address history. Reliable, punctual, flexible, and smart in appearance. Friendly, approachable and professional at all times. Enthusiastic and motivated to do a great job. Ideally some experience within a security environment or a customer service role. Able to interact with clients and customers in a positive manner. Some experience working within a security environment and working as part of a team. Effective people skills, able to interact with clients and customers in a positive manner. The role is flexible and dependant on cruise operations and your availability. Full training will be provided and there will be potential to progress to a full time position. Successful candidates will need to provide original documentation for detailed screening and vetting processes. This could include passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, birth certificate or a valid share code. This role is about more than just security. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Mar 17, 2026
Seasonal
The Benefits Flexible hours to suit your needs - you choose when you work. Flexible financial supportwith instant access to earned and authorised wages. Full induction and ongoing training to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Conduct female searches Offering guidance, information, and a friendly face as a first point of contact for customers. Ensuring the safety and security of colleagues and customers, providing a sense of assurance. Being a smart, approachable, and proactive presence as a security representative. Managing and responding to incidents effectively while remaining calm under pressure. Conducting security patrols, managing access points, and deterring unauthorised activity. Building strong relationships as part of a supportive and professional team Is this you? Must have either an SG or DS SIA licence. 5 years checkable work and address history. Reliable, punctual, flexible, and smart in appearance. Friendly, approachable and professional at all times. Enthusiastic and motivated to do a great job. Ideally some experience within a security environment or a customer service role. Able to interact with clients and customers in a positive manner. Some experience working within a security environment and working as part of a team. Effective people skills, able to interact with clients and customers in a positive manner. The role is flexible and dependant on cruise operations and your availability. Full training will be provided and there will be potential to progress to a full time position. Successful candidates will need to provide original documentation for detailed screening and vetting processes. This could include passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, birth certificate or a valid share code. This role is about more than just security. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Mar 17, 2026
Full time
Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Interim Chief Executive Officer North Surrey Domestic Abuse Service (NSDAS) Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence Salary: circa £60,000 FTE (PAYE) Contract: Fixed term 18-24 months, 4 days per week Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey? About North Surrey Domestic Abuse Service (NSDAS) NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors. We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase. As our next Interim Chief Executive Officer, you will: • Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs. • Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports. • Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services. • Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves. • Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services. • People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements. • Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums. • Brand & Profile: Advocate for local service needs, raise NSDAS s profile within the local ecosystem and support trustee work to communicate impact and local value. Who you are • A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8 20 staff; turnover circa £0.5m+). • Demonstrable experience of leading organisations through change or transition while maintaining service continuity. • Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements. • A track record of successful income generation and relationship management with funders, commissioners and statutory partners. • Financially competent with experience of budgetary control, reading management accounts and reporting to trustees. • Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills. • Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred). • Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly. • Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. • Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women s Aid) or practical organisational transition/partnership development. Why NSDAS? • Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors lives. • Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice. • A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support. • Hybrid and flexible working (3 4 days per week), regional travel as required and a meaningful, high-impact interim appointment. • Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience. Closing date for applications: 9am, Monday 30th March 2026 For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.
Mar 17, 2026
Full time
Interim Chief Executive Officer North Surrey Domestic Abuse Service (NSDAS) Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence Salary: circa £60,000 FTE (PAYE) Contract: Fixed term 18-24 months, 4 days per week Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey? About North Surrey Domestic Abuse Service (NSDAS) NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors. We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase. As our next Interim Chief Executive Officer, you will: • Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs. • Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports. • Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services. • Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves. • Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services. • People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements. • Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums. • Brand & Profile: Advocate for local service needs, raise NSDAS s profile within the local ecosystem and support trustee work to communicate impact and local value. Who you are • A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8 20 staff; turnover circa £0.5m+). • Demonstrable experience of leading organisations through change or transition while maintaining service continuity. • Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements. • A track record of successful income generation and relationship management with funders, commissioners and statutory partners. • Financially competent with experience of budgetary control, reading management accounts and reporting to trustees. • Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills. • Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred). • Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly. • Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. • Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women s Aid) or practical organisational transition/partnership development. Why NSDAS? • Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors lives. • Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice. • A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support. • Hybrid and flexible working (3 4 days per week), regional travel as required and a meaningful, high-impact interim appointment. • Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience. Closing date for applications: 9am, Monday 30th March 2026 For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.
Community Safety Officer We are currently looking for a Community Safety Officer to join One Vision Housing, part of The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated
Mar 17, 2026
Full time
Community Safety Officer We are currently looking for a Community Safety Officer to join One Vision Housing, part of The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated
Community Safety Officer We are currently looking for a Community Safety Officer to join One Vision Housing, part of The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances click apply for full job details
Mar 17, 2026
Full time
Community Safety Officer We are currently looking for a Community Safety Officer to join One Vision Housing, part of The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances click apply for full job details
Adecco are please to be recruiting for Evidential Property Officers to work within the Devon & Cornwall Police Force Are you ready to play a pivotal role in the world of public service? Our client is seeking 4 dedicated Evidential Property Officers to join their team! If you are detail-oriented, possess excellent communication skills, and are eager to contribute to the safety and security of your community, we want to hear from you! What We Offer: Contract Type: Temporary Hourly Rate: 13.08 per hour Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes, Full UK Driving Licence Location: Plympton Area Please note this role is subject to Police Vetting and you will need to have a resided within the UK for a minimum of 5 years Position Overview: As an Evidential Property Officer, you will be integral to the daily operations of the Evidential Property Stores. Your responsibilities will include receiving, safeguarding, and managing the disposal of all evidential property. This is an exciting opportunity to work closely with law enforcement while ensuring the integrity of evidence handling. Key Responsibilities: Receive and Safeguard: Accept all evidential property seized or surrendered, ensuring it is securely stored. Record Management: Accurately log items using the computerised property system for easy retrieval. Disposal Management: Follow officer directives to dispose of evidential property lawfully and efficiently. Mentoring: Train and support new team members, guiding them until they can operate independently. Driving Duties: Safely transport evidential items across various locations while maintaining detailed records. Photography: Capture images of items when required, ensuring effective digital management of evidence. Essential Qualifications: Strong communication and customer service skills. Proficiency in computer systems and good keyboard skills. Unwavering honesty and integrity. Ability to manage manual handling tasks safely. Desirable Criteria: Full UK driving license. Previous experience in stores work or stock control. Relevant health and safety training. Why Join Us? Make a real difference in your community. Join a dynamic team committed to excellence. Gain invaluable experience in public service. If you're excited about this opportunity and meet the qualifications, we encourage you to apply! Bring your passion for public service and join our client in making a positive impact. How to Apply: Ready to take the next step? Submit your application today and become a part of an essential team dedicated to safety and justice! We can't wait to see what you bring to the table! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 17, 2026
Seasonal
Adecco are please to be recruiting for Evidential Property Officers to work within the Devon & Cornwall Police Force Are you ready to play a pivotal role in the world of public service? Our client is seeking 4 dedicated Evidential Property Officers to join their team! If you are detail-oriented, possess excellent communication skills, and are eager to contribute to the safety and security of your community, we want to hear from you! What We Offer: Contract Type: Temporary Hourly Rate: 13.08 per hour Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes, Full UK Driving Licence Location: Plympton Area Please note this role is subject to Police Vetting and you will need to have a resided within the UK for a minimum of 5 years Position Overview: As an Evidential Property Officer, you will be integral to the daily operations of the Evidential Property Stores. Your responsibilities will include receiving, safeguarding, and managing the disposal of all evidential property. This is an exciting opportunity to work closely with law enforcement while ensuring the integrity of evidence handling. Key Responsibilities: Receive and Safeguard: Accept all evidential property seized or surrendered, ensuring it is securely stored. Record Management: Accurately log items using the computerised property system for easy retrieval. Disposal Management: Follow officer directives to dispose of evidential property lawfully and efficiently. Mentoring: Train and support new team members, guiding them until they can operate independently. Driving Duties: Safely transport evidential items across various locations while maintaining detailed records. Photography: Capture images of items when required, ensuring effective digital management of evidence. Essential Qualifications: Strong communication and customer service skills. Proficiency in computer systems and good keyboard skills. Unwavering honesty and integrity. Ability to manage manual handling tasks safely. Desirable Criteria: Full UK driving license. Previous experience in stores work or stock control. Relevant health and safety training. Why Join Us? Make a real difference in your community. Join a dynamic team committed to excellence. Gain invaluable experience in public service. If you're excited about this opportunity and meet the qualifications, we encourage you to apply! Bring your passion for public service and join our client in making a positive impact. How to Apply: Ready to take the next step? Submit your application today and become a part of an essential team dedicated to safety and justice! We can't wait to see what you bring to the table! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Ready for a Change? Use Your Skills to Transform a Child's Life Step Forward Foster Carer - Plymouth & Surrounding Areas Employer : Sanctuary Personnel (in partnership with Plymouth City Council) Location : Plymouth & surrounding areas Salary : From £840 per week when a child is placed Employment Type : Full-time Self-employed Sector : Social Care Education Housing To foster in the UK, you must meet all of the following requirements: Be 21 years of age or over Have a spare, dedicated bedroom in your home Have experience supporting children, young people, or vulnerable adults (professionally or personally) Be a British citizen or hold Indefinite Leave to Remain (ILR) in the UK Important - Visa Status We are unable to accept applications from individuals who hold: EU Settled or Pre-Settled Status Graduate visas Skilled Worker visas Student visas Health & Care Worker visas Spouse Visa Any other temporary or time-limited visa Fostering requires permanent residency status in the UK. If you do not meet all of the above criteria, please do not apply, as your application will not be progressed Is it time to use your skills differently? Whether you've worked in housing, tenancy support, homelessness services or with vulnerable individuals in the community, your experience could change a child's life in ways you never imagined. Right now, there's an urgent need for foster carers in Plymouth, especially for young people transitioning out of residential care. Through our Step Forward programme, you can provide the safety, consistency, and emotional support these children need to heal, grow and thrive. This role is about more than providing a roof over a child's head, it's about offering them the stability, love, and security they need to rebuild their lives. It's a full-circle role that blends professional care with personal commitment, right in your own home. Why Consider Step Forward Fostering? This specialist role is designed for experienced professionals who are ready to make a deeper impact. You'll work as part of a close-knit, fully supported team, helping a young person move forward from trauma into stability and trust. This isn't just a job, it's a chance to change lives, including your own. What You'll Receive as a Step Forward Foster Carer: From £840 p/week (when a child is placed) Extra allowances for birthdays, holidays, and celebrations 100% Council Tax exemption (eligibility criteria applies) Up to 28-nights of paid respite p/year Bespoke training in trauma-informed and therapeutic care 24/7 out-of-hours support and a dedicated social work team Access to Mockingbird Fostering Model and The Fostering Network Be part of a local community, helping Plymouth's children stay close to home Could this be you? We're looking for people who are: • Based in Plymouth or surrounding areas • Ready to offer full-time care and a dedicated bedroom • Skilled in supporting children with emotional or behavioural needs • Emotionally resilient and reflective • Willing to become self-employed • Ideally with no children under 12 at home (though we'll assess on a case-by-case basis) Is it time for a change? If you're ready to apply your skills in a new and deeply rewarding way, then this is your opportunity. Apply now to speak with our team and take your first step toward becoming a Step Forward Foster Carer in Plymouth.
Mar 17, 2026
Full time
Ready for a Change? Use Your Skills to Transform a Child's Life Step Forward Foster Carer - Plymouth & Surrounding Areas Employer : Sanctuary Personnel (in partnership with Plymouth City Council) Location : Plymouth & surrounding areas Salary : From £840 per week when a child is placed Employment Type : Full-time Self-employed Sector : Social Care Education Housing To foster in the UK, you must meet all of the following requirements: Be 21 years of age or over Have a spare, dedicated bedroom in your home Have experience supporting children, young people, or vulnerable adults (professionally or personally) Be a British citizen or hold Indefinite Leave to Remain (ILR) in the UK Important - Visa Status We are unable to accept applications from individuals who hold: EU Settled or Pre-Settled Status Graduate visas Skilled Worker visas Student visas Health & Care Worker visas Spouse Visa Any other temporary or time-limited visa Fostering requires permanent residency status in the UK. If you do not meet all of the above criteria, please do not apply, as your application will not be progressed Is it time to use your skills differently? Whether you've worked in housing, tenancy support, homelessness services or with vulnerable individuals in the community, your experience could change a child's life in ways you never imagined. Right now, there's an urgent need for foster carers in Plymouth, especially for young people transitioning out of residential care. Through our Step Forward programme, you can provide the safety, consistency, and emotional support these children need to heal, grow and thrive. This role is about more than providing a roof over a child's head, it's about offering them the stability, love, and security they need to rebuild their lives. It's a full-circle role that blends professional care with personal commitment, right in your own home. Why Consider Step Forward Fostering? This specialist role is designed for experienced professionals who are ready to make a deeper impact. You'll work as part of a close-knit, fully supported team, helping a young person move forward from trauma into stability and trust. This isn't just a job, it's a chance to change lives, including your own. What You'll Receive as a Step Forward Foster Carer: From £840 p/week (when a child is placed) Extra allowances for birthdays, holidays, and celebrations 100% Council Tax exemption (eligibility criteria applies) Up to 28-nights of paid respite p/year Bespoke training in trauma-informed and therapeutic care 24/7 out-of-hours support and a dedicated social work team Access to Mockingbird Fostering Model and The Fostering Network Be part of a local community, helping Plymouth's children stay close to home Could this be you? We're looking for people who are: • Based in Plymouth or surrounding areas • Ready to offer full-time care and a dedicated bedroom • Skilled in supporting children with emotional or behavioural needs • Emotionally resilient and reflective • Willing to become self-employed • Ideally with no children under 12 at home (though we'll assess on a case-by-case basis) Is it time for a change? If you're ready to apply your skills in a new and deeply rewarding way, then this is your opportunity. Apply now to speak with our team and take your first step toward becoming a Step Forward Foster Carer in Plymouth.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
