Senior Operations Manager

Are you a strategic thinker who loves turning complexity into clarity? A data-driven leader who thrives on making things faster, smarter, and more efficient?

We're looking for a Senior Operations Manager to focus on Productivity & Performance Manager to join our senior leadership team and drive excellence across our supply chain network. This is a brand-new role - a rare opportunity to shape how we deliver performance, innovation, and results at scale.

You'll be the go-to person for unlocking potential across service, quality, and cost, and for building a supply chain that can flex, grow, and adapt with our ambitious plans.

This role can be based in Leeds, Bristol or Ipswich.

• Design and deliver a roadmap for network optimisation and future growth.

• Lead initiatives that enhance speed, cost-efficiency, and service quality across the end-to-end supply chain.

• Partner with Procurement, Logistics, IT, and Operations to identify and deliver performance improvements.

• Facilitate workshops and reviews to align teams and solve complex operational challenges.

• Establish, monitor, and evolve KPI frameworks to track performance and uncover opportunities.

• Present actionable insights and updates to senior leadership.

• Build a high-performing, agile supply chain that thrives on continuous improvement.

• Design sustainable, scalable solutions that eliminate repeat defects and strengthen long-term capability.

• Proven experience in supply chain performance, planning, or productivity roles.

• Proven success in retail, omnichannel, or FMCG environments.

• Strong analytical and problem-solving skills, with advanced Excel and data analysis capabilities.

• Exceptional communication and stakeholder management abilities.

• High-energy, hands-on leadership style - you roll up your sleeves and get things done.

• Experience managing budgets and influencing P&L outcomes.

• Familiarity with tools such as Supply Chain Guru, Data Guru, SAP APO/IBP is advantageous.

  BBBH: 34920