6 jobs found

Deputy Manager - Finchley, London Full-time - 37.5 hours per weekShift-based role on a flexible rota, Monday to Sunday This is an exciting opportunity to join CareTech Community Services Ltd as a Deputy Manager. You will support the Registered Manager in ensuring the highest quality of care for our service users while leading and developing a team of Support Workers. Role Overview Shift-based rota, Monday to Sunday (including weekends, bank holidays, and potential sleep-ins) 7.5 supernumerary hours each week for administrative and managerial duties Remaining 30 hours spent supporting service users and staff on the floor Work closely with the Registered Manager to lead and motivate staff, ensuring high standards of care and support are consistently delivered Salary & Benefits £14.71 per hour (37.5 hours per week) 28 days holiday (inclusive of bank holidays) Flexible Additional Holiday Purchase Scheme Full induction programme to Care Certificate Standards Dedicated learning & development programmes, including free training towards qualifications in Social Care Apprenticeships available for those with less experience entering the Care Sector Access to a wide range of free online courses DBS check paid by CareTech Refer a Friend Reward Scheme - earn up to £250 per referral Stakeholder Pension scheme Free Employee Assistance Programme Annual Employee Awards Evening and recognition schemes Opportunities for career progression within CareTech CareTech Foundation - apply for family and friends' grants Main Duties & Responsibilities Support the Manager in delivering a professional, flexible, and high-quality service Supervise and lead a team of Support Workers to ensure service users live fulfilling and independent lives Act as a positive role model, inspiring staff to deliver compassionate and person-centred care Conduct regular supervisions and provide feedback to staff Engage actively with service users and staff, continuously seeking improvements in care and support Contribute to the planning and implementation of individual support plans Maintain effective communication with service users, families, and professionals while respecting confidentiality Keep accurate notes and records Work as part of a dedicated team to provide safe, high-quality care Personal Characteristics & Requirements Diploma in Health & Social Care NVQ Level 3 (or equivalent) OR willingness to work towards one Previous experience supporting adults with learning disabilities, mental health needs, or challenging behaviour Ability to remain calm under pressure Confidence to work independently or as part of a team Excellent communication and interpersonal skills Passion for supporting vulnerable adults Strong commitment to safeguarding and high standards of care About CareTech CareTech Community Services Ltd supports more than 5,000 adults across the UK with learning disabilities, physical disabilities, autism, mental health needs, acquired brain injury, and other complex conditions. With over 300 services nationwide, we are committed to delivering outstanding care and empowering people to live fulfilling, independent lives. We are proud to be a Disability Confident Leader and an equal opportunities employer. Please note: Some roles require male or female employees only, in line with the Equality Act 2010 (genuine occupational requirement). Successful candidates will be required to complete an Enhanced DBS disclosure, paid for by CareTech.

Contact Centre Supervisor Lambeth 33,000 + Overtime + Incentive Bonus + 23 Days Holidays + 8 Bank Holidays + Life Insurance + Free 24/7 Gym + Canteen + Associate Equity Plan + Pension Are you ready to join a fast-paced, high-performing contact centre team where your contribution is valued and rewarded? Do you want to step into an operational role with opportunities for progression, gaining experience in management and KPIs while working in a supportive, collaborative environment? This dynamic and friendly company has been established since 1998 and runs a busy contact centre with a team of 29 staff. They focus on operational efficiency, excellent customer service, and natural internal progression. The role offers exposure to a high-volume, fast-moving environment where you can make a real impact and develop your career. As a Contact Centre Deputy, you will support the day-to-day operations, assist managers with job allocation, handle customer and engineer queries, cover managerial duties when required, and ensure KPIs such as handle rate, conversion, and job dispatch are met. You will also support process improvements and mentor junior team members. The ideal candidate is proactive, resilient, and thrives in a fast-paced, high-volume environment. You'll have strong communication skills, a positive attitude, and the ability to multitask while maintaining professionalism. Team-oriented and approachable, you enjoy supporting colleagues and contributing to a collaborative, energetic culture. Experience in a contact centre or B2C sales environment is essential, and you're motivated to develop your skills, take on responsibility, and progress within the business. The Role: Support daily contact centre operations and managers. Manage high-volume calls, job allocation, and job dispatch. Assist engineers with diary management and query resolution. Cover for managers when required. Ensure professional complaint handling and achievement of KPIs. The Person: Minimum 2 years' experience in a contact centre or B2C sales environment. Strong communication skills and the ability to handle high-pressure situations. Flexible, proactive, and resilient in a busy environment. Team-oriented, approachable, and motivated to contribute to a supportive culture. Willing to learn processes, systems, and provide managerial cover when required. Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Maleek Randleyat Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Salary: £29,000 £34,000 per annum (depending on experience) Location: Reigate, Surrey (Wayside Community) Contract: Full-time Occupational Requirement: Female, practising Christian Closing Date: 23rd December 2025 Start Date: Early February 2026 (notice periods considered) Do you have the compassion, resilience and leadership potential to support women on their journey out of homelessness? Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and Southwest of England. We are seeking a dedicated Deputy Manager to join our specialist women s homelessness service, Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is an excellent opportunity for someone with strong frontline experience who is ready to step into management within a highly supportive and mission-driven team. About the Role The Deputy Manager plays a key role in the leadership of Wayside Community, supporting the Women s Homelessness Lead in the day-to-day running and development of the service. Key responsibilities include: Assisting the Women s Homelessness Lead in Surrey in ensuring the smooth daily running of the Service at all times and deputising in her absence for all matters relating to the management of the Service. Ensure that Wayside Community complies with all statutory regulations relating to supported housing, health and safety, fire precautions etc. Working with the Women s Homelessness Lead to develop performance targets and quality control measures for the benefit of the team, and monitoring team members work to ensure that these are met. In conjunction with the Women s Homelessness Lead ensure that effective assessments and action plans are updated for all residents through a key worker system and on case files. In conjunction with the Women s Homelessness Lead ensure that all safeguarding concerns, incidents and complaints are managed robustly. Who We re Looking For You will bring: A high-performing individual who is an excellent networker that builds effective internal and external working relationships. Experience in delivery of support to clients. Agrees with Keychange mission, vision, values. Strong leadership, problem-solving, interpersonal, and time-management skills. Competent computer skills using Microsoft applications and organisational systems. Desirable experience includes: Prior experience working with non-profit organisations, particularly those involved in social care and/or homeless work. Experience of services for women and/or young people experiencing homelessness. Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality service. Knowledge of the range of services available to homeless people who may have complex needs or other support needs. Occupational Requirements This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development. What We Offer Salary of £29,000 £34,000 25 days annual leave plus bank holidays Hybrid working (with 4 days regularly site or community based) Employee Assistance Program and Life Insurance Contributory Pension Scheme with matched employer contributions Ongoing personalised learning and professional development A compassionate, faith-centered, values-driven culture For more comprehensive details about the role and how to get in contact with us for an informal discussion about the opportunity, please view the job pack for this advert. How to Apply Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Recruitment Timeline Application deadline: 23rd December 2025 First stage interviews (remote): First week January 2025 Final interviews (in person): Mid-January 2026 Start date: Early February 2026

Benefits: 28 days holiday inclusive of Bank Holidays Flexible Additional Holiday Purchase Scheme Full induction programme to Care Certificate Standards Dedicated learning & development programmes. We offer Apprenticeships to those with less experience looking to join the Care Sector We provide FREE training to achieve qualification in Social Care. Access to a wide range of free online courses for all staff on a variety of topics DBS check paid by Caretech prior to starting with us. Refer a Friend Reward Scheme - earn up to £250 per referral! Stakeholder Pension Share Save Scheme Free Employee Assistance Programme Annual Employee Awards Evening Employee recognition schemes Carer progression within the company. CareTech Foundation - Opportunity to apply for family and friend's grants. The Role We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. To help them achieve this you will need to be flexible as you are required to work shifts including bank holidays, weekends and potential sleep ins. If your best traits are positivity, friendliness and innovation then this job is for you! Main duties and responsibilities This position will have the responsibility of working with the manager in offering a professional, flexible service. To supervise and lead a team of support workers to enable our service users to lead as fulfilling and satisfying a life as they possibly can To act as a role model for staff, so that they are encouraged to understand the people you are support To offer regular supervision to all staff To be actively engaged with service users and staff, continuously seeking opportunities for improvements to service users lifestyles and staffs skills and commitment to achieve this To participate in the day-to-day implementation of individual support plans and activities within a challenging environment To maintain effective communication and liaison with service users, families and other whilst respecting appropriate confidentiality To maintain accurate notes and records as and when required To work as part of a team to provide high quality care Personal Characteristics Diploma in Health and Social Care NVQ Level 3 in Health and Social Care or equivalent or be willing to work towards one. Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues. The ability to keep calm under pressure. The confidence to work alone or as part of a team. Excellent communication skills The passion to work with vulnerable adults The desire and commitment to achieve high standards of safeguarding. The Organisation CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. Successful candidates will be required to complete a enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010 STRICTLY NO AGENCIES Deputy Manager, Charing SYS-1460

Learning Disabilities Support Worker (Female Applicants Only - Genuine Occupational Requirement) Due to the specific care needs of our residents, this post is open to female applicants only , in line with Schedule 9, Part 1 of the Equality Act 2010. As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture allows us to deliver exceptional services through our highly skilled, committed, and multi-disciplinary teams. We offer a range of services, including: Family Assessment Children's Residential 16+ Supported Living Learning Disabilities All of our services are designed to provide safety, growth, and independence for individuals and families. Our Mission At Progressive Care, our brand stands for trust, quality, and care. Every service we provide is thoughtfully designed to deliver excellence, consistency, and a meaningful impact. With a professional and person-centred approach, we ensure reliability and progress, creating lasting value for those we care and support. Your Role as a Support Worker within Learning Disabilities Services: Assist with the care and support of our Young People aged 16 to 25 whilst ensuring that a homely environment is maintained. Contributing to meeting each individual's physical, emotional, social and educational needs. Build positive relationships with the young people and support with their development - whilst ensuring that they are kept safe. Work within a Multi-disciplinary Team to advocate for each individual's needs. Provide positive and meaningful life experiences for the young people to develop their skills and self-esteem. Provide calm and safe responses when Young People are unable to. Work in a Multi-disciplinary Team to provide a nurturing environment in which young people can develop and thrive. Promote independence through care and support with daily tasks such as cooking, travel etc. Complete key work responsibilities and maintain young people's files. Our Ideal Candidate should: Be willing to work towards or already hold a Level 3 Children Residential Childcare qualification (or equivalent). Have a passion to work with young people who sometimes demonstrate behaviours that challenge. Have a genuine desire to improve lives and promote self-esteem. Demonstrate excellent communication skills and empathy. Stay calm under pressure and work flexibly. Have an awareness of this client group and able to work on initiative, whilst also possessing a sense of resilience. Possess strong written & recording skills. Be flexible to work across all different shift patterns for example "Waking nights, day shift and sleep-in shifts where applicable". What We Offer: Excellent Pay & Rewards We recognise your skills with structured Salary Grades that reflect your Experience and Qualifications. Our Pay Structures are at the forefront of National Pay Standards. Career Progression & Development Excellent Opportunities for career progression pathways creating opportunities from: Support Worker Senior Support Worker Team Leader Deputy Manager Registered Manager Service Manager Comprehensive Training & Qualifications Full induction programme before you start. Service-specific training to refine and enhance your skills. We fully fund your training and qualifications through our Nationally Accredited Training Centre. Wellbeing Programme Access to excellent employee benefits designed to support your health, wellbeing, and personal development. A Supportive & Rewarding Work Environment With strong management support and supervision, you will always have the guidance and encouragement that give you the tools and confidence you need to thrive in your role and career. Are you Ready to Start Your Career in Social Care? Speak to our Talent Team and join the Progressive Care Community! Due to the nature of this role, Progressive Care conducts enhanced background checks through the Disclosure & Barring Service (DBS) for all hired personnel. Please note that sponsorship is not available for this position, and all applicants must have the right to work in the UK.

Role Description Female Deputy Manager Location :Sittingbourne, Kent Salary: £15.94 per hour (£31,083 per annum) plus benefits. Hours: 37.5 hours per week, 3 support shifts and 2 admin days per week. Shifts vary between 7:30 am and 9:30 pm, Monday to Sunday (on a shift rota basis) click apply for full job details