Our client, based in Chipping Sodbury , Bristol is one of the largest privately owned national Property Services companies in the UK with offices across England and Wales, in over 18 locations and 32 Business Units and are looking for a Trade/Construction Learning & Development Specialist . Essentially we are looking for someone from a construction environment, either a contractor or council / housing association involved in training and developing construction / trade skills. This is a doer rather than strategic. It's more the hands on experience of developing people on the job we are looking for. So you may be someone who has worked in construction / property services or Trades in Learning & Development ( L&D) or Organisational Development. If you have worked in Construction / Trades you will probably have knowledge of the CITB (Construction Industry Training Board) . The salary is £48,668 and as you will be going out into the business they have added a car allowance at £7,250 (£55,918) plus private health, life , pension to 7%, profit share ( 14% last year ) . You will be living within commute of Head Office in Chipping Sodbury . They are an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units Their main client base are Housing Associations , Councils and Local Authorities They are at the forefront of delivering innovative planned and responsive services to the built environment. Job Purpose: To design and develop blended learning programmes and solutions that support improvements in trade and operational skills. Enhance delivery, consistency and compliance, and drive operational excellence across the company . Consult with the business and develop the skills and capabilities of operational teams, ensuring training aligns with the organisation's strategic goals. Support the building of robust learning pathways, and fostering a high-performance culture Identification and management of external training partners for qualifications and skill development to upskill trades for effectiveness and efficiency (technical skills) Source and manage funding solutions with the CITB and other industry partners. Key Accountabilities: Support the People Development Manager to ensure the workforce is qualified to deliver services to customers in compliance with the Building Safety Act . Build robust CITB relationships and proactive management of development and funding opportunities. Work closely with Health & Safety Manager to drive safety standards across the operational business (Toolbox talks, comms days, operative behavioural training) Design and roll out robust operative/trade development training programmes for key skill areas, including qualifications to recognise skills (e.g. on-the-job training, booklets, buddy systems, and champions). Consult and collaborate with L&D Business Partners and the Programme Team to schedule operations design and delivery priorities and implement solutions such as Trainee Surveyors, Contracts Managers and Forepersons, to ensure progression opportunities and capability building Develop and deliver training on key operational, legal and safety initiatives Leverage external funding opportunities and partnerships to enhance the breadth and quality of training initiatives. And utilise funding and partnerships with trades to provide just-in-time training for upcoming projects. Design Induction and onboarding processes ensuring effective delivery for all new starters and promotions and automate processes to increase efficiency and unit involvement in early-stage employee engagement Key Competencies: Training Design & Delivery CITB Funding Practice Stakeholder Engagement & Collaboration Operational and Trade Knowledge Compliance & Regulatory Awareness Digital & Automated Learning Systems Project & Programme Management Continuous Improvement & Innovation Communication & Influence Specialist Behaviours: Research, Design, Development, Delivery and Facilitation skill Skilled in creating engaging, structured training materials and facilitating sessions for diverse audiences Excellent facilitation, presentation, and stakeholder engagement skills Organised and detail-oriented, with the ability to manage multiple projects simultaneously Other Background Knowledge Prior Experience Proven experience in designing and delivering operational training within a trade, construction, or maintenance environment Strong knowledge of compliance, safeguarding, and risk management in operational settings Demonstrable experience in developing and implementing trade-specific learning programmes and professional development pathways Technical Skills: IT literacy, confident in use of MS Office applications and other IT software e.g Canva, Articulate, Open AI to design documents In-depth understanding and ability to apply learning and development methodologies, tools, and best practices Intellectual Ability: Relevant qualifications in L&D, training, or a related discipline Assessor or trainer qualifications (e.g., AET, CTTLS) desirable Knowledge or experience with Learning Management Systems (LMS) is a plus Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay.
Jan 30, 2026
Full time
Our client, based in Chipping Sodbury , Bristol is one of the largest privately owned national Property Services companies in the UK with offices across England and Wales, in over 18 locations and 32 Business Units and are looking for a Trade/Construction Learning & Development Specialist . Essentially we are looking for someone from a construction environment, either a contractor or council / housing association involved in training and developing construction / trade skills. This is a doer rather than strategic. It's more the hands on experience of developing people on the job we are looking for. So you may be someone who has worked in construction / property services or Trades in Learning & Development ( L&D) or Organisational Development. If you have worked in Construction / Trades you will probably have knowledge of the CITB (Construction Industry Training Board) . The salary is £48,668 and as you will be going out into the business they have added a car allowance at £7,250 (£55,918) plus private health, life , pension to 7%, profit share ( 14% last year ) . You will be living within commute of Head Office in Chipping Sodbury . They are an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units Their main client base are Housing Associations , Councils and Local Authorities They are at the forefront of delivering innovative planned and responsive services to the built environment. Job Purpose: To design and develop blended learning programmes and solutions that support improvements in trade and operational skills. Enhance delivery, consistency and compliance, and drive operational excellence across the company . Consult with the business and develop the skills and capabilities of operational teams, ensuring training aligns with the organisation's strategic goals. Support the building of robust learning pathways, and fostering a high-performance culture Identification and management of external training partners for qualifications and skill development to upskill trades for effectiveness and efficiency (technical skills) Source and manage funding solutions with the CITB and other industry partners. Key Accountabilities: Support the People Development Manager to ensure the workforce is qualified to deliver services to customers in compliance with the Building Safety Act . Build robust CITB relationships and proactive management of development and funding opportunities. Work closely with Health & Safety Manager to drive safety standards across the operational business (Toolbox talks, comms days, operative behavioural training) Design and roll out robust operative/trade development training programmes for key skill areas, including qualifications to recognise skills (e.g. on-the-job training, booklets, buddy systems, and champions). Consult and collaborate with L&D Business Partners and the Programme Team to schedule operations design and delivery priorities and implement solutions such as Trainee Surveyors, Contracts Managers and Forepersons, to ensure progression opportunities and capability building Develop and deliver training on key operational, legal and safety initiatives Leverage external funding opportunities and partnerships to enhance the breadth and quality of training initiatives. And utilise funding and partnerships with trades to provide just-in-time training for upcoming projects. Design Induction and onboarding processes ensuring effective delivery for all new starters and promotions and automate processes to increase efficiency and unit involvement in early-stage employee engagement Key Competencies: Training Design & Delivery CITB Funding Practice Stakeholder Engagement & Collaboration Operational and Trade Knowledge Compliance & Regulatory Awareness Digital & Automated Learning Systems Project & Programme Management Continuous Improvement & Innovation Communication & Influence Specialist Behaviours: Research, Design, Development, Delivery and Facilitation skill Skilled in creating engaging, structured training materials and facilitating sessions for diverse audiences Excellent facilitation, presentation, and stakeholder engagement skills Organised and detail-oriented, with the ability to manage multiple projects simultaneously Other Background Knowledge Prior Experience Proven experience in designing and delivering operational training within a trade, construction, or maintenance environment Strong knowledge of compliance, safeguarding, and risk management in operational settings Demonstrable experience in developing and implementing trade-specific learning programmes and professional development pathways Technical Skills: IT literacy, confident in use of MS Office applications and other IT software e.g Canva, Articulate, Open AI to design documents In-depth understanding and ability to apply learning and development methodologies, tools, and best practices Intellectual Ability: Relevant qualifications in L&D, training, or a related discipline Assessor or trainer qualifications (e.g., AET, CTTLS) desirable Knowledge or experience with Learning Management Systems (LMS) is a plus Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay.
As a Branch Manager, you will play a pivotal role in ensuring the success of the branch. Responsibilities Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include: COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions DEVELOP OTHERS: Developing people to meet both their career goals & the organisations goals FINANCIAL ACUMEN: Interpreting & applying understanding of key financial indicators to make better business decisions Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best. Company Description Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries. We are currently seeking a Branch Manager to lead our Coleraine branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service. If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you! Benefits Company Car Scheme Contributory pension scheme and life assurance Bonuses: Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education
Jan 30, 2026
Full time
As a Branch Manager, you will play a pivotal role in ensuring the success of the branch. Responsibilities Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include: COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions DEVELOP OTHERS: Developing people to meet both their career goals & the organisations goals FINANCIAL ACUMEN: Interpreting & applying understanding of key financial indicators to make better business decisions Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best. Company Description Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries. We are currently seeking a Branch Manager to lead our Coleraine branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service. If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you! Benefits Company Car Scheme Contributory pension scheme and life assurance Bonuses: Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education
Student Support Officer needed in Central London location. This role starts asap and pays £15.50 per hour. This role is hybrid but training in the first week will likely be in the office. The aim of length for this role is 3 months. Key Responsibilities and Accountabilities To respond to student queries via various channels in a timely manner, either via phone, email or sometimes even face-to-face Consistently providing a high-quality service to all students Taking accountability for a student s query and escalating to the appropriate team, where necessary. To work independently and use own initiative when dealing with unexpected student problems, referring more complex cases to the appropriate manager. Maintenance of student data and systems as required. Proactively keeping up to date with any changes to products/services or processes/procedures and to ensure compliance and best practice with relevant University policies and procedures Be flexible and adaptable to effectively support and contribute to developments and improvements within the business and team Dealing with emergency issues that may arise as and when required to ensure students are emotionally supported and prepared for learning in a safe environment. Responding immediately to any Safeguarding issues Being empathic to individual customer requirements and emotional states, while ensuring customer requests are handled firmly and sensitively. Other activities as and when required by the company Skills, knowledge, qualifications required for job Experience of working in a contact center environment Thrive on working in a fast-paced performance managed, demanding customer service business. Experience of working cooperatively, flexibly, and effectively, as part of a team whilst being able to demonstrate individual accountability Excellent communication skills, including the ability to communicate effectively and professionally with customers and external enquirers Well organised and self-disciplined with the ability to multitask, work quickly and calmly under pressure, while maintaining excellent and accurate attention to detail Positive, responsive, and approachable attitude to conflicting customer demands Ability to absorb, retain and deliver information clearly, simply and accurately in order to best advise our customers The ability to effectively plan, organise and prioritise workload in line with SLAs and KPIs
Jan 30, 2026
Seasonal
Student Support Officer needed in Central London location. This role starts asap and pays £15.50 per hour. This role is hybrid but training in the first week will likely be in the office. The aim of length for this role is 3 months. Key Responsibilities and Accountabilities To respond to student queries via various channels in a timely manner, either via phone, email or sometimes even face-to-face Consistently providing a high-quality service to all students Taking accountability for a student s query and escalating to the appropriate team, where necessary. To work independently and use own initiative when dealing with unexpected student problems, referring more complex cases to the appropriate manager. Maintenance of student data and systems as required. Proactively keeping up to date with any changes to products/services or processes/procedures and to ensure compliance and best practice with relevant University policies and procedures Be flexible and adaptable to effectively support and contribute to developments and improvements within the business and team Dealing with emergency issues that may arise as and when required to ensure students are emotionally supported and prepared for learning in a safe environment. Responding immediately to any Safeguarding issues Being empathic to individual customer requirements and emotional states, while ensuring customer requests are handled firmly and sensitively. Other activities as and when required by the company Skills, knowledge, qualifications required for job Experience of working in a contact center environment Thrive on working in a fast-paced performance managed, demanding customer service business. Experience of working cooperatively, flexibly, and effectively, as part of a team whilst being able to demonstrate individual accountability Excellent communication skills, including the ability to communicate effectively and professionally with customers and external enquirers Well organised and self-disciplined with the ability to multitask, work quickly and calmly under pressure, while maintaining excellent and accurate attention to detail Positive, responsive, and approachable attitude to conflicting customer demands Ability to absorb, retain and deliver information clearly, simply and accurately in order to best advise our customers The ability to effectively plan, organise and prioritise workload in line with SLAs and KPIs
More About The Role We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Jan 30, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Part Time - Associate Director - Surrey - Up to £90,000 FTE p.a. benefits Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus? Have you operated at Senior Manager level within practice and looking for that step up? Or have you already operated at Associate Director level and looking for a new challenge? Do you enjoy working within a varied role and one in which you will have breadth and autonomy in your remit? If so, this could be an ideal role for you! Ives Recruitment Solutions are delighted to have been retained to work with this established organisation who pride themselves on integrity, collaboration and offeringan extremely professional service to their clients. They are looking for an Associate Director to work within their Business Services Department. The team is responsible for providing management and financial reporting to a wide range of organisations and sometimes provide full outsourcing of the client's finance function. You will be working with an extensive client group, ranging from SMEs to international groups, subsidiaries of overseas corporations, and high net worth individuals/family offices. As the Associate Director, you will be responsible for high-quality audit services, leading on a variety of projects, supporting the Partners and providing technical development and mentoring to the team. Your day to day will also encompass technical research and reporting, tailoring client's planning needs and building strong relationships both within the firm and with external clients. This is a great opportunity for someone who wants to join a really professional, friendly and collaborative team; and for someone who is looking for an organisation that will support and provide the opportunity for development and growth. You will have a very real opportunity to progress to the next level within the firm. Skills Required ACA/ACCA Qualified Experience operating at senior management level in practice Have a broad experience across a range of organisations and company structures Excellent communication and interpersonal skills Client focussed and commercially astute Effective delegation and mentoring ability to more junior staff Be well organised and be able to manage multiple priorities Strong IT and spreadsheet skills If you feel that you have the necessary skills and experience to be successful in this position, please apply today! We aim to respond to all applicants promptly, however we kindly ask for your understanding in case of a delay. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available. Candidate data will be treated as confidential and not shared with third parties.
Jan 30, 2026
Full time
Part Time - Associate Director - Surrey - Up to £90,000 FTE p.a. benefits Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus? Have you operated at Senior Manager level within practice and looking for that step up? Or have you already operated at Associate Director level and looking for a new challenge? Do you enjoy working within a varied role and one in which you will have breadth and autonomy in your remit? If so, this could be an ideal role for you! Ives Recruitment Solutions are delighted to have been retained to work with this established organisation who pride themselves on integrity, collaboration and offeringan extremely professional service to their clients. They are looking for an Associate Director to work within their Business Services Department. The team is responsible for providing management and financial reporting to a wide range of organisations and sometimes provide full outsourcing of the client's finance function. You will be working with an extensive client group, ranging from SMEs to international groups, subsidiaries of overseas corporations, and high net worth individuals/family offices. As the Associate Director, you will be responsible for high-quality audit services, leading on a variety of projects, supporting the Partners and providing technical development and mentoring to the team. Your day to day will also encompass technical research and reporting, tailoring client's planning needs and building strong relationships both within the firm and with external clients. This is a great opportunity for someone who wants to join a really professional, friendly and collaborative team; and for someone who is looking for an organisation that will support and provide the opportunity for development and growth. You will have a very real opportunity to progress to the next level within the firm. Skills Required ACA/ACCA Qualified Experience operating at senior management level in practice Have a broad experience across a range of organisations and company structures Excellent communication and interpersonal skills Client focussed and commercially astute Effective delegation and mentoring ability to more junior staff Be well organised and be able to manage multiple priorities Strong IT and spreadsheet skills If you feel that you have the necessary skills and experience to be successful in this position, please apply today! We aim to respond to all applicants promptly, however we kindly ask for your understanding in case of a delay. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available. Candidate data will be treated as confidential and not shared with third parties.
Associate Director - Surrey - Up to £90,000 p.a. benefits Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus? Have you operated at Senior Manager level within practice and looking for that step up? Or have you already operated at Associate Director level and looking for a new challenge? Do you enjoy working within a varied role and one in which you will have breadth and autonomy in your remit? If so, this could be an ideal role for you! Ives Recruitment Solutions are delighted to have been retained to work with this established organisation who pride themselves on integrity, collaboration and offeringan extremely professional service to their clients. They are looking for an Associate Director to work within their Business Services Department. The team is responsible for providing management and financial reporting to a wide range of organisations and sometimes provide full outsourcing of the client's finance function. You will be working with an extensive client group, ranging from SMEs to international groups, subsidiaries of overseas corporations, and high net worth individuals/family offices. As the Associate Director, you will be responsible for high-quality audit services, leading on a variety of projects, supporting the Partners and providing technical development and mentoring to the team. Your day to day will also encompass technical research and reporting, tailoring client's planning needs and building strong relationships both within the firm and with external clients. This is a great opportunity for someone who wants to join a really professional, friendly and collaborative team; and for someone who is looking for an organisation that will support and provide the opportunity for development and growth. You will have a very real opportunity to progress to the next level within the firm. Skills Required ACA/ACCA Qualified Experience operating at senior management level in practice Have a broad experience across a range of organisations and company structures Excellent communication and interpersonal skills Client focussed and commercially astute Effective delegation and mentoring ability to more junior staff Be well organised and be able to manage multiple priorities Strong IT and spreadsheet skills If you feel that you have the necessary skills and experience to be successful in this position, please apply today! We aim to respond to all applicants promptly, however we kindly ask for your understanding in case of a delay. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available. Candidate data will be treated as confidential and not shared with third parties.
Jan 30, 2026
Full time
Associate Director - Surrey - Up to £90,000 p.a. benefits Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus? Have you operated at Senior Manager level within practice and looking for that step up? Or have you already operated at Associate Director level and looking for a new challenge? Do you enjoy working within a varied role and one in which you will have breadth and autonomy in your remit? If so, this could be an ideal role for you! Ives Recruitment Solutions are delighted to have been retained to work with this established organisation who pride themselves on integrity, collaboration and offeringan extremely professional service to their clients. They are looking for an Associate Director to work within their Business Services Department. The team is responsible for providing management and financial reporting to a wide range of organisations and sometimes provide full outsourcing of the client's finance function. You will be working with an extensive client group, ranging from SMEs to international groups, subsidiaries of overseas corporations, and high net worth individuals/family offices. As the Associate Director, you will be responsible for high-quality audit services, leading on a variety of projects, supporting the Partners and providing technical development and mentoring to the team. Your day to day will also encompass technical research and reporting, tailoring client's planning needs and building strong relationships both within the firm and with external clients. This is a great opportunity for someone who wants to join a really professional, friendly and collaborative team; and for someone who is looking for an organisation that will support and provide the opportunity for development and growth. You will have a very real opportunity to progress to the next level within the firm. Skills Required ACA/ACCA Qualified Experience operating at senior management level in practice Have a broad experience across a range of organisations and company structures Excellent communication and interpersonal skills Client focussed and commercially astute Effective delegation and mentoring ability to more junior staff Be well organised and be able to manage multiple priorities Strong IT and spreadsheet skills If you feel that you have the necessary skills and experience to be successful in this position, please apply today! We aim to respond to all applicants promptly, however we kindly ask for your understanding in case of a delay. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available. Candidate data will be treated as confidential and not shared with third parties.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. Role purpose The role is in the Regulatory Affairs team, which sits in the Risk and Compliance function. The role of the team is to facilitate strong regulatory risk management and ensure a good understanding of regulatory risks, issues and projects across PIC. The team assist the business in ensuring that regulatory risks and issues are considered as part of relevant activity and decision making. As a result, the team works collaboratively with the business to maintain controlled risk taking which delivers long term value. The Regulatory Affairs team are the owners of PIC's regulatory strategy including being responsible for managing the relationships with the relevant UK regulators (PRA and FCA). This includes, but not limited to, management of and challenging regulatory queries and communications, as well as providing regulatory insights and advice. The team work across a variety of activities, including but not limited to first line and risk colleagues, to secure buy-in and implement improvements to systems, processes, and technology, as appropriate. This also includes: To apply knowledge and insights concerning the Regulators and how this impacts PIC and policyholders. Proactively horizon scan to identify and analysis emerging trends, regulations and policies to help anticipate future requirements and support the mitigation of risks. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes on a consistent basis. Our Company values are expected to be reflected in the delivery and performance of every role. Specific accountabilities assigned to the role of Regulatory Risk Affairs Manager within the Risk and Compliance Function: To work with the team to continue to develop the regulatory engagement across the business to ensure PIC maintains an approach which is fit for purpose and efficient and effective. Conduct thorough analysis of regulatory change and support the team in advising the business of an appropriate course of actions. Support the team in the timing and nature of responses to regulatory activity, including queries, thematic requests, as well as relevant consultations and policy. Able to gather, interpret and use complex data to develop actionable steps that will improve processes and optimise the team activity. Manage, with the support of the team, all regulatory reporting, producing regularly and ad-hoc reporting and develop perspective/value-add commentary where needed. Taking the lead on developing and optimising the regulatory reporting, utilising new tools and technology. Ensuring reporting and data has the appropriate controls and governance in place, in line with PIC's frameworks and policies, for example appropriate ownership, agreement and record keeping. Support the strong regulatory risk culture across the PIC, and to ensure individuals and teams are aware of their obligations, including but not limited to Compliance, risk teams and the first line teams. Suggest areas of improvement and make recommendations for what the team can do to a deal with any issues identified. To work with the team to provide papers to relevant PIC Committee meetings, ensuring they are kept informed of regulatory issues, projects, forward looking activities. Support the delivery of briefings to ensure that Executive and Non-Executive Directors are fully briefed on material matters being discussed with the Regulators alongside key emerging themes. To ensure accurate records of regulatory discussions and activity are maintained. To monitor regulatory communications and to work with the rest of risk and compliance and the business, to ensure we develop our processes to maintain ongoing compliance with changing regulations rules and expectations. Knowledge Knowledge of UK financial services regulations and regulators Must be willing and able to develop knowledge of PICs business processes, standards, policies and procedures; alongside maintaining broad relevant legal, regulatory and industry requirements Skills Strong organisational skills Strong working knowledge of MS Office packages, including Power BI and other IT tools. Strong communication skills, including written and oral communications Ability to be flexible and prioritise work to meet all relevant deadlines Ability to work within defined procedures as set out by functional teams Ability to consider regulation and apply this in day-to-day work Experience Experience of working on regulatory or risk issues Experience of working with a variety of business stakeholders Experience/knowledge in project management planning and support Insurance sector experience is desirable DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Jan 30, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. Role purpose The role is in the Regulatory Affairs team, which sits in the Risk and Compliance function. The role of the team is to facilitate strong regulatory risk management and ensure a good understanding of regulatory risks, issues and projects across PIC. The team assist the business in ensuring that regulatory risks and issues are considered as part of relevant activity and decision making. As a result, the team works collaboratively with the business to maintain controlled risk taking which delivers long term value. The Regulatory Affairs team are the owners of PIC's regulatory strategy including being responsible for managing the relationships with the relevant UK regulators (PRA and FCA). This includes, but not limited to, management of and challenging regulatory queries and communications, as well as providing regulatory insights and advice. The team work across a variety of activities, including but not limited to first line and risk colleagues, to secure buy-in and implement improvements to systems, processes, and technology, as appropriate. This also includes: To apply knowledge and insights concerning the Regulators and how this impacts PIC and policyholders. Proactively horizon scan to identify and analysis emerging trends, regulations and policies to help anticipate future requirements and support the mitigation of risks. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes on a consistent basis. Our Company values are expected to be reflected in the delivery and performance of every role. Specific accountabilities assigned to the role of Regulatory Risk Affairs Manager within the Risk and Compliance Function: To work with the team to continue to develop the regulatory engagement across the business to ensure PIC maintains an approach which is fit for purpose and efficient and effective. Conduct thorough analysis of regulatory change and support the team in advising the business of an appropriate course of actions. Support the team in the timing and nature of responses to regulatory activity, including queries, thematic requests, as well as relevant consultations and policy. Able to gather, interpret and use complex data to develop actionable steps that will improve processes and optimise the team activity. Manage, with the support of the team, all regulatory reporting, producing regularly and ad-hoc reporting and develop perspective/value-add commentary where needed. Taking the lead on developing and optimising the regulatory reporting, utilising new tools and technology. Ensuring reporting and data has the appropriate controls and governance in place, in line with PIC's frameworks and policies, for example appropriate ownership, agreement and record keeping. Support the strong regulatory risk culture across the PIC, and to ensure individuals and teams are aware of their obligations, including but not limited to Compliance, risk teams and the first line teams. Suggest areas of improvement and make recommendations for what the team can do to a deal with any issues identified. To work with the team to provide papers to relevant PIC Committee meetings, ensuring they are kept informed of regulatory issues, projects, forward looking activities. Support the delivery of briefings to ensure that Executive and Non-Executive Directors are fully briefed on material matters being discussed with the Regulators alongside key emerging themes. To ensure accurate records of regulatory discussions and activity are maintained. To monitor regulatory communications and to work with the rest of risk and compliance and the business, to ensure we develop our processes to maintain ongoing compliance with changing regulations rules and expectations. Knowledge Knowledge of UK financial services regulations and regulators Must be willing and able to develop knowledge of PICs business processes, standards, policies and procedures; alongside maintaining broad relevant legal, regulatory and industry requirements Skills Strong organisational skills Strong working knowledge of MS Office packages, including Power BI and other IT tools. Strong communication skills, including written and oral communications Ability to be flexible and prioritise work to meet all relevant deadlines Ability to work within defined procedures as set out by functional teams Ability to consider regulation and apply this in day-to-day work Experience Experience of working on regulatory or risk issues Experience of working with a variety of business stakeholders Experience/knowledge in project management planning and support Insurance sector experience is desirable DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Site / Office Based (5 Days) Key Skills: Highly Driven Individual, Team Player, Customer Service, End-to-End client relationship management, Working with sales team, must have excellent communication skills, Car Driver (Desired). Excellent + Substantial Benefits My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc click apply for full job details
Jan 30, 2026
Full time
Site / Office Based (5 Days) Key Skills: Highly Driven Individual, Team Player, Customer Service, End-to-End client relationship management, Working with sales team, must have excellent communication skills, Car Driver (Desired). Excellent + Substantial Benefits My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc click apply for full job details
Overview ACS International Schools Cobham is seeking an enthusiastic and approachable individual with previous experience in the security industry. The successful candidate will be a strong team player, adaptable, and demonstrate excellent interpersonal, communication and customer service skills. Dedication and flexibility are essential to ensuring our community is consistently protected and safeguarded. Working Hours 4 day on, 4 day off, 4 night on and 4 night off rotation 38+ hours per week 52 weeks per year. The successful applicant would be based from our Cobham campus, however, there would be an expectation to cover one of the other campuses in Egham or Hillingdon should it be required. Principal Accountabilities Act as a professional, polite and welcoming presence within the Gate House, maintaining high standards of presentation and conduct at all times. Check rota and report to your assigned position at the start of each shift. Control and monitor access and egress to the campus, ensuring no individual is granted entry without a verified purpose and confirmation from their host or contact. Issue visitor, contractor and vehicle passes as required, ensuring visitors are not permitted access until host contact has been established. Carry out regular patrols of the campus to maintain safety and security. Provide escorting duties when requested. Maintain heightened vigilance during designated "busing times," when traffic and pedestrian flow increases, and challenge vehicles without the appropriate ACS identification. Support ad hoc security requirements, including events and provide cover during sickness or staff absence where required. Accurately complete incident reports for any non-routine events and ensure records are logged appropriately. Prepare clear written and verbal handovers, including all relevant documentation for incoming officers. Report any accidents or near misses. Complete and maintain mandatory quarterly training in line with the training matrix set by the Site Security Manager. Knowledge, Skills and Experience A Door Supervisor License. Strong IT skills with experience using Outlook, Word and Excel. Attention to detail for logging data. Ability to log incident reports, fault reports etc. Good oral and written English for effective communication to our community. A valid first aid at work certificate desired (training would be provided for the right candidate). Driving licence is highly desirable. A strong customer services background would be welcomed. As an international school we are privileged to host 70 nationalities from across the globe giving an extremely diverse spectrum of cultures to consider, therefore experience within an international organisation would also be advantageous. Safeguarding ACS is committed to inclusion across race, gender, faith, identity and abilities. We believe that diversity helps us to fulfil our purpose, realise our vision and exemplify our values. ACS is committed to safeguarding and promoting the welfare of children and young people and employees of ACS are expected to share this commitment. This position is therefore subject to pre-employment compliance checks and an enhanced Disclosure and Barring Service Check.
Jan 30, 2026
Full time
Overview ACS International Schools Cobham is seeking an enthusiastic and approachable individual with previous experience in the security industry. The successful candidate will be a strong team player, adaptable, and demonstrate excellent interpersonal, communication and customer service skills. Dedication and flexibility are essential to ensuring our community is consistently protected and safeguarded. Working Hours 4 day on, 4 day off, 4 night on and 4 night off rotation 38+ hours per week 52 weeks per year. The successful applicant would be based from our Cobham campus, however, there would be an expectation to cover one of the other campuses in Egham or Hillingdon should it be required. Principal Accountabilities Act as a professional, polite and welcoming presence within the Gate House, maintaining high standards of presentation and conduct at all times. Check rota and report to your assigned position at the start of each shift. Control and monitor access and egress to the campus, ensuring no individual is granted entry without a verified purpose and confirmation from their host or contact. Issue visitor, contractor and vehicle passes as required, ensuring visitors are not permitted access until host contact has been established. Carry out regular patrols of the campus to maintain safety and security. Provide escorting duties when requested. Maintain heightened vigilance during designated "busing times," when traffic and pedestrian flow increases, and challenge vehicles without the appropriate ACS identification. Support ad hoc security requirements, including events and provide cover during sickness or staff absence where required. Accurately complete incident reports for any non-routine events and ensure records are logged appropriately. Prepare clear written and verbal handovers, including all relevant documentation for incoming officers. Report any accidents or near misses. Complete and maintain mandatory quarterly training in line with the training matrix set by the Site Security Manager. Knowledge, Skills and Experience A Door Supervisor License. Strong IT skills with experience using Outlook, Word and Excel. Attention to detail for logging data. Ability to log incident reports, fault reports etc. Good oral and written English for effective communication to our community. A valid first aid at work certificate desired (training would be provided for the right candidate). Driving licence is highly desirable. A strong customer services background would be welcomed. As an international school we are privileged to host 70 nationalities from across the globe giving an extremely diverse spectrum of cultures to consider, therefore experience within an international organisation would also be advantageous. Safeguarding ACS is committed to inclusion across race, gender, faith, identity and abilities. We believe that diversity helps us to fulfil our purpose, realise our vision and exemplify our values. ACS is committed to safeguarding and promoting the welfare of children and young people and employees of ACS are expected to share this commitment. This position is therefore subject to pre-employment compliance checks and an enhanced Disclosure and Barring Service Check.
About the Role: As a CBRE Sr. Change Manager, you will oversee a variety of complex research initiatives used in the development of client deliverables. This job is part of the Client Consulting function for a large global technology company. They are responsible for Portfolio services in relation to real estate operations and investments. Travel will be required up to 25%. What You'll Do: Review financial information and additional data for a range of deliverables provided by the team. Examples include market plans, process improvements, management practices, and business unit communications. Study the fiscal impact of real estate transactions using net present value analysis, IRR, and company and or client-specific processes. Present research on industry best practices and benchmarks to the client and develop advanced strategic real estate plans. Create benchmarks and KPIs for the client's portfolio to identify trends, risks, and opportunities. Implement processes and define portfolio management priorities for site, area, and function planning. Partner with managers of databases containing supply, demand, and cost information. Develop comprehensive management models to aid strategic consulting efforts. Support the achievement of financial, operational, and other measures established for the client. Report on defined deliverables established for clients. Develop building, state, and segment reports. Distribute reports for the specific account or engagement. Work with cross-functional internal teams to meet the business unit's real estate requirements. Implement initiatives to reduce cost and maximize value for the client's portfolio. Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives. Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function. Coach others to develop in-depth knowledge and expertise in most or all areas within the function. Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view. Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies. What You'll Need: Bachelor's Degree preferred. In lieu of a degree, a combination of experience and education will be considered. The innovative mentality to develop methods that go beyond existing solutions. Ability to solve unique problems using standard and innovative solutions having a broad impact on the business. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills with an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Jan 30, 2026
Full time
About the Role: As a CBRE Sr. Change Manager, you will oversee a variety of complex research initiatives used in the development of client deliverables. This job is part of the Client Consulting function for a large global technology company. They are responsible for Portfolio services in relation to real estate operations and investments. Travel will be required up to 25%. What You'll Do: Review financial information and additional data for a range of deliverables provided by the team. Examples include market plans, process improvements, management practices, and business unit communications. Study the fiscal impact of real estate transactions using net present value analysis, IRR, and company and or client-specific processes. Present research on industry best practices and benchmarks to the client and develop advanced strategic real estate plans. Create benchmarks and KPIs for the client's portfolio to identify trends, risks, and opportunities. Implement processes and define portfolio management priorities for site, area, and function planning. Partner with managers of databases containing supply, demand, and cost information. Develop comprehensive management models to aid strategic consulting efforts. Support the achievement of financial, operational, and other measures established for the client. Report on defined deliverables established for clients. Develop building, state, and segment reports. Distribute reports for the specific account or engagement. Work with cross-functional internal teams to meet the business unit's real estate requirements. Implement initiatives to reduce cost and maximize value for the client's portfolio. Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives. Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function. Coach others to develop in-depth knowledge and expertise in most or all areas within the function. Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view. Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies. What You'll Need: Bachelor's Degree preferred. In lieu of a degree, a combination of experience and education will be considered. The innovative mentality to develop methods that go beyond existing solutions. Ability to solve unique problems using standard and innovative solutions having a broad impact on the business. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills with an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Gregory Martin International Limited
Portsmouth, Hampshire
Project Manager - P3M Consultant Salary - £50K-£70K plus pension, life assurance, additional holiday purchase options and many other benefits, our client also offer mentoring and internal and external training opportunities. Hybrid role Our client is a rapidly growing consultancy firm, renowned for their reputation and their keen ability to understand and meet customer requirements effectively. Their team is dedicated to delivering high-quality, end-to-end consultancy services, ranging from risk and investment analysis to P3M. They operate across multiple sectors, including defence, energy, and health. They are looking for P3M Consultant to join their P3M team as they go through their next phase of growth. As a P3M Consultant (Project Manager), you will play a pivotal role in delivering end-to-end project and programme management services to their clients. You will work closely with stakeholders, project teams, and Account leads to ensure the successful delivery of projects and initiatives that align with their business objectives. This role offers the opportunity to work across diverse sectors, including defence, nuclear, space and energy, and contribute to the development of cutting-edge solutions. Qualifications/Experience required for role of P3M Consultant / Project Manager include: Proven experience in project, programme, or portfolio management roles Educated to degree level or equivalent, with a relevant professional qualification (e.g., APM, PRINCE2, MSP) Agile background, ideally Scrum Master or SAFe certified Experience using tiolls such as Jira, Asana or Trello Strong track record of delivering projects to time, cost, and quality standards Experience working in a consultancy environment or with government clients Experience within the defence sector Demonstrable experience in: Delivering quality on projects Managing stakeholder relationships effectively Supporting teams in dynamic, multi-disciplinary environments Excellent communication, presentation, and report-writing skills Strong attention to detail and organisational skills, with the ability to prioritise workloads under pressure Membership of a professional body (e.g., APM, PMI) and a desire for continued professional development Ability to travel to client sites across England as required. (Predominantly South and South-West Regions) Desirable: Technical specialism in aspects of project management eg risk management, benefits assessment / realisation, stakeholder analysis, requirements management, Cost budgeting and forecasting Familiarity with frameworks such as Agile, Lean, or Six Sigma Project Manager - P3M Consultant
Jan 30, 2026
Full time
Project Manager - P3M Consultant Salary - £50K-£70K plus pension, life assurance, additional holiday purchase options and many other benefits, our client also offer mentoring and internal and external training opportunities. Hybrid role Our client is a rapidly growing consultancy firm, renowned for their reputation and their keen ability to understand and meet customer requirements effectively. Their team is dedicated to delivering high-quality, end-to-end consultancy services, ranging from risk and investment analysis to P3M. They operate across multiple sectors, including defence, energy, and health. They are looking for P3M Consultant to join their P3M team as they go through their next phase of growth. As a P3M Consultant (Project Manager), you will play a pivotal role in delivering end-to-end project and programme management services to their clients. You will work closely with stakeholders, project teams, and Account leads to ensure the successful delivery of projects and initiatives that align with their business objectives. This role offers the opportunity to work across diverse sectors, including defence, nuclear, space and energy, and contribute to the development of cutting-edge solutions. Qualifications/Experience required for role of P3M Consultant / Project Manager include: Proven experience in project, programme, or portfolio management roles Educated to degree level or equivalent, with a relevant professional qualification (e.g., APM, PRINCE2, MSP) Agile background, ideally Scrum Master or SAFe certified Experience using tiolls such as Jira, Asana or Trello Strong track record of delivering projects to time, cost, and quality standards Experience working in a consultancy environment or with government clients Experience within the defence sector Demonstrable experience in: Delivering quality on projects Managing stakeholder relationships effectively Supporting teams in dynamic, multi-disciplinary environments Excellent communication, presentation, and report-writing skills Strong attention to detail and organisational skills, with the ability to prioritise workloads under pressure Membership of a professional body (e.g., APM, PMI) and a desire for continued professional development Ability to travel to client sites across England as required. (Predominantly South and South-West Regions) Desirable: Technical specialism in aspects of project management eg risk management, benefits assessment / realisation, stakeholder analysis, requirements management, Cost budgeting and forecasting Familiarity with frameworks such as Agile, Lean, or Six Sigma Project Manager - P3M Consultant
Request ID: 40641-1 Start/End Dates: 09/02/2026 - 08/08/2026 Tax Work Location: UK - Basingstoke - Wade Road Job Title: QC Associate Scientist I Job Description: The main function of a QC Associate Scientist is to perform microbiological quality control testing to ensure products meet safety and performance standards, supporting the company's mission to make the world healthier, cleaner, and safer.Working as part of our Microbiology Division (MBD), within the Specialty Diagnostics Group, you'll play an active part in helping us to achieve our mission to enable our customers to make the world healthier, cleaner and safer. The Microbiology Division discovers microbiological solutions for the diagnosis of infectious disease and detection of bacterial contamination. We serve public health, clinical laboratories, food companies, environmental screening and pharmaceutical laboratories with a portfolio of products that include culture media, antimicrobial susceptibility testing solutions and market-leading molecular solutions for food safety testing. Position Summary: The Quality Control Associate Scientist adds value to the customer by ensuring that our products meet the high standards they require to help make our world healthier, cleaner and safer. Developing competency and experience the QC Associate scientist will be working towards mastery of testing each of our product ranges and developing their laboratory technique to better serve the customer. There are two paths into this role: through the apprenticeship program or as a graduate. Responsibilities: Carry out Quality Control Testing in accordance with?Oxoid?test specifications and methods. This will include but is not limited to:? Level 1, 2,?and?3 testing methods? Media Preparation? Completing OOS reports and assisting with investigations? Training?records recorded and maintained Plan, track and control the progress of products under test, and provide accurate availability dates to planning and customer services? Alerting the QC Team Leader of potential problems/failures and assist with further investigation? Ensure all test results are recorded within the SAP Quality Management module? Equipment checks and audits? Cleaning Waste management? Consumable replenishing? Use of autoclaves? Ensure processes and procedures are carried out in accordance with the laboratory and company Quality Systems? Build and maintain effective working relationships to ensure robust collaboration cross-functionally and with key stakeholders (key interfaces include QC?Manager,?QC Team Leader,?QC Lead Scientist,?QA, Manufacturing Sciences, Production, Customer Services and Planning) to ensure customer service level targets are met? Taking direction from the QC Team Leader,?Lead Scientist?and Senior Scientist?regarding?prioritization?of finished product and raw material testing? Engage in continuous improvement?using the PPI lean methodology including standard work and tier meetings. Use PPI processes to solve problems and improve departmental and business processes? Participation in Daily Tier Board Meetings Monitoring, tracking and regularly reporting to your manager on your KPIs and performance goals and actively engage in regular performance and development conversations and act on feedback Understand the performance metrics, safety metrics and practices for your team and the QC department Experience, skills & abilities required: Qualified educationally to a Level 6 equivalent in a Microbiology or related subject (or QBE). (Someone studying towards Level 6 or equivalent will also be considered) Has good numeracy skills, and the ability to read and follow methods / SOPs precisely Has at experience of QC testing within a microbiology laboratory environment and ideally has experience in using SAP and MS Office software packages Has experience in basic laboratory skills and techniques (pipetting, swabbing, streaking, pouring plates etc) Consistently demonstrates our 4i Values of Integrity, Intensity, Innovation & Involvement Puts the Customer First Thinks and acts with the customer always in mind and is dedicated to meeting or exceeding customer expectations Can explain who their customers are, and how their daily work impacts the customer Owns Their Results Takes personal accountability for their daily presence, performance, and productivity and always exercises good judgement Is highly reliable and consistently meets or exceeds job requirements Takes personal accountability for adherence to safety, compliance, quality, and security Finds a Better Way Every Day Summary: The main function of a QC Associate Scientist is to perform microbiological quality control testing to ensure products meet safety and performance standards, supporting the company's mission to make the world healthier, cleaner, and safer. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 30, 2026
Contractor
Request ID: 40641-1 Start/End Dates: 09/02/2026 - 08/08/2026 Tax Work Location: UK - Basingstoke - Wade Road Job Title: QC Associate Scientist I Job Description: The main function of a QC Associate Scientist is to perform microbiological quality control testing to ensure products meet safety and performance standards, supporting the company's mission to make the world healthier, cleaner, and safer.Working as part of our Microbiology Division (MBD), within the Specialty Diagnostics Group, you'll play an active part in helping us to achieve our mission to enable our customers to make the world healthier, cleaner and safer. The Microbiology Division discovers microbiological solutions for the diagnosis of infectious disease and detection of bacterial contamination. We serve public health, clinical laboratories, food companies, environmental screening and pharmaceutical laboratories with a portfolio of products that include culture media, antimicrobial susceptibility testing solutions and market-leading molecular solutions for food safety testing. Position Summary: The Quality Control Associate Scientist adds value to the customer by ensuring that our products meet the high standards they require to help make our world healthier, cleaner and safer. Developing competency and experience the QC Associate scientist will be working towards mastery of testing each of our product ranges and developing their laboratory technique to better serve the customer. There are two paths into this role: through the apprenticeship program or as a graduate. Responsibilities: Carry out Quality Control Testing in accordance with?Oxoid?test specifications and methods. This will include but is not limited to:? Level 1, 2,?and?3 testing methods? Media Preparation? Completing OOS reports and assisting with investigations? Training?records recorded and maintained Plan, track and control the progress of products under test, and provide accurate availability dates to planning and customer services? Alerting the QC Team Leader of potential problems/failures and assist with further investigation? Ensure all test results are recorded within the SAP Quality Management module? Equipment checks and audits? Cleaning Waste management? Consumable replenishing? Use of autoclaves? Ensure processes and procedures are carried out in accordance with the laboratory and company Quality Systems? Build and maintain effective working relationships to ensure robust collaboration cross-functionally and with key stakeholders (key interfaces include QC?Manager,?QC Team Leader,?QC Lead Scientist,?QA, Manufacturing Sciences, Production, Customer Services and Planning) to ensure customer service level targets are met? Taking direction from the QC Team Leader,?Lead Scientist?and Senior Scientist?regarding?prioritization?of finished product and raw material testing? Engage in continuous improvement?using the PPI lean methodology including standard work and tier meetings. Use PPI processes to solve problems and improve departmental and business processes? Participation in Daily Tier Board Meetings Monitoring, tracking and regularly reporting to your manager on your KPIs and performance goals and actively engage in regular performance and development conversations and act on feedback Understand the performance metrics, safety metrics and practices for your team and the QC department Experience, skills & abilities required: Qualified educationally to a Level 6 equivalent in a Microbiology or related subject (or QBE). (Someone studying towards Level 6 or equivalent will also be considered) Has good numeracy skills, and the ability to read and follow methods / SOPs precisely Has at experience of QC testing within a microbiology laboratory environment and ideally has experience in using SAP and MS Office software packages Has experience in basic laboratory skills and techniques (pipetting, swabbing, streaking, pouring plates etc) Consistently demonstrates our 4i Values of Integrity, Intensity, Innovation & Involvement Puts the Customer First Thinks and acts with the customer always in mind and is dedicated to meeting or exceeding customer expectations Can explain who their customers are, and how their daily work impacts the customer Owns Their Results Takes personal accountability for their daily presence, performance, and productivity and always exercises good judgement Is highly reliable and consistently meets or exceeds job requirements Takes personal accountability for adherence to safety, compliance, quality, and security Finds a Better Way Every Day Summary: The main function of a QC Associate Scientist is to perform microbiological quality control testing to ensure products meet safety and performance standards, supporting the company's mission to make the world healthier, cleaner, and safer. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
A leading AI video platform in Greater London is seeking a Customer Success Manager to oversee revenue retention and drive expansion across enterprise accounts. This strategic role requires building strong relationships with key stakeholders, ensuring customer success, and collaborating closely with the sales team. Ideal candidates have 3-6 years in Customer Success or Account Management with proven metrics ownership, strong analytical abilities, and native-level English skills. Benefits include a supportive startup environment and various perks like a food allowance.
Jan 30, 2026
Full time
A leading AI video platform in Greater London is seeking a Customer Success Manager to oversee revenue retention and drive expansion across enterprise accounts. This strategic role requires building strong relationships with key stakeholders, ensuring customer success, and collaborating closely with the sales team. Ideal candidates have 3-6 years in Customer Success or Account Management with proven metrics ownership, strong analytical abilities, and native-level English skills. Benefits include a supportive startup environment and various perks like a food allowance.
Your new company A well-established UK-based manufacturer is seeking a Client Account Manager to join its growing team. Your new role You will be the key liaison between clients, designers, suppliers, and internal teams. Key Responsibilities Collaborate with designers to confirm technical specifications and ensure accurate quoting. Develop and manage project timelines Conduct site surveys and attend key meetings throughout the project lifecycle. Coordinate with suppliers and internal teams to meet production and delivery milestones. Oversee quality control and manage any remedial actions. Support sales with bespoke pricing and client proposals. Lead post-project reviews to capture lessons learned and drive continuous improvement. Business development Support client visits and relationship management. Follow up on business development leads in collaboration with the sales team. What you'll need to succeed Strong communication and organisational skills. Proficient in project management tools and CRM systems. Comfortable with site visits and client-facing responsibilities. A proactive, solutions-driven mindset. ACCESS TO OWN TRANSPORT IS ESSENTIAL What you'll get in return Join a respected and growing company with a strong reputation in the industry. Work on exciting, high-profile projects. Enjoy a collaborative and supportive team culture. Competitive salary and benefits package to include a 4.5 day working week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 30, 2026
Full time
Your new company A well-established UK-based manufacturer is seeking a Client Account Manager to join its growing team. Your new role You will be the key liaison between clients, designers, suppliers, and internal teams. Key Responsibilities Collaborate with designers to confirm technical specifications and ensure accurate quoting. Develop and manage project timelines Conduct site surveys and attend key meetings throughout the project lifecycle. Coordinate with suppliers and internal teams to meet production and delivery milestones. Oversee quality control and manage any remedial actions. Support sales with bespoke pricing and client proposals. Lead post-project reviews to capture lessons learned and drive continuous improvement. Business development Support client visits and relationship management. Follow up on business development leads in collaboration with the sales team. What you'll need to succeed Strong communication and organisational skills. Proficient in project management tools and CRM systems. Comfortable with site visits and client-facing responsibilities. A proactive, solutions-driven mindset. ACCESS TO OWN TRANSPORT IS ESSENTIAL What you'll get in return Join a respected and growing company with a strong reputation in the industry. Work on exciting, high-profile projects. Enjoy a collaborative and supportive team culture. Competitive salary and benefits package to include a 4.5 day working week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Head of Haulage Location: Northamptonshire Salary: Negotiable, depending on experience + benefits Contract: Full-time, Permanent About the Client: Our client is a leading logistics and transport provider with a strong reputation for excellence across the supply chain. With a growing fleet and ambitious expansion plans, they are seeking a dynamic and experienced Head of Haulage to lead their transport operations, drive efficiency, and ensure the highest standards of safety and service. The Role: Reporting to senior management, the Head of Haulage will oversee all aspects of the haulage function. You will manage a team of transport managers, drivers, and support staff, ensuring the safe, timely, and cost-effective delivery of goods. This is a strategic role, offering the opportunity to shape operational processes, implement innovative solutions, and lead continuous improvement initiatives across the business. Key Responsibilities: Lead and inspire the haulage team, fostering a culture of safety, accountability, and operational excellence. Develop and implement transport strategies to optimise performance and reduce operational costs. Ensure compliance with all transport regulations, health & safety standards, and company policies. Monitor fleet performance, maintenance schedules, and driver performance metrics. Collaborate with logistics, warehouse, and customer service teams to ensure seamless operations. Drive continuous improvement through data analysis, technology, and industry best practices. About You: Proven experience in a senior haulage or transport management role. Strong leadership skills with the ability to motivate, mentor, and develop a high-performing team. Excellent knowledge of transport regulations, fleet management, and logistics operations. Analytical mindset, experienced in budgeting, reporting, and performance monitoring. Exceptional organisational and communication skills. Why This Role: Competitive salary and performance-related bonus. Comprehensive benefits package. Opportunity to shape the future of a growing logistics operation. Supportive and collaborative working environment. If you are a strategic thinker with a passion for transport operations and leadership, this is a fantastic opportunity to make a real impact. INDKTT
Jan 30, 2026
Full time
Job Title: Head of Haulage Location: Northamptonshire Salary: Negotiable, depending on experience + benefits Contract: Full-time, Permanent About the Client: Our client is a leading logistics and transport provider with a strong reputation for excellence across the supply chain. With a growing fleet and ambitious expansion plans, they are seeking a dynamic and experienced Head of Haulage to lead their transport operations, drive efficiency, and ensure the highest standards of safety and service. The Role: Reporting to senior management, the Head of Haulage will oversee all aspects of the haulage function. You will manage a team of transport managers, drivers, and support staff, ensuring the safe, timely, and cost-effective delivery of goods. This is a strategic role, offering the opportunity to shape operational processes, implement innovative solutions, and lead continuous improvement initiatives across the business. Key Responsibilities: Lead and inspire the haulage team, fostering a culture of safety, accountability, and operational excellence. Develop and implement transport strategies to optimise performance and reduce operational costs. Ensure compliance with all transport regulations, health & safety standards, and company policies. Monitor fleet performance, maintenance schedules, and driver performance metrics. Collaborate with logistics, warehouse, and customer service teams to ensure seamless operations. Drive continuous improvement through data analysis, technology, and industry best practices. About You: Proven experience in a senior haulage or transport management role. Strong leadership skills with the ability to motivate, mentor, and develop a high-performing team. Excellent knowledge of transport regulations, fleet management, and logistics operations. Analytical mindset, experienced in budgeting, reporting, and performance monitoring. Exceptional organisational and communication skills. Why This Role: Competitive salary and performance-related bonus. Comprehensive benefits package. Opportunity to shape the future of a growing logistics operation. Supportive and collaborative working environment. If you are a strategic thinker with a passion for transport operations and leadership, this is a fantastic opportunity to make a real impact. INDKTT
Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle.The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Jan 30, 2026
Full time
Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle.The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
I am delighted to be supporting a reputable housing provider with the appointment of a pivotal role at the heart of customer accountability and service recovery for a temporary complaints officer. This position plays a vital role in providing assurance to residents, ensuring that concerns, enquiries, and feedback are managed with professionalism, fairness, and clarity, while directly contributing to resident confidence, service improvement, and organisational learning.You will take full ownership of complaint cases from initial receipt through to final resolution, delivering timely, well-evidenced responses that meet regulatory expectations. Working across services, you will help challenge inconsistencies, remove barriers to resolution, and ensure outcomes are meaningful, proportionate, and focused on genuine service improvement rather than process alone. Working Pattern: Hybrid Rate: 22-24 PAYE 29-31 Umbrella Availability: Immediate Responsibilities Taking end-to-end ownership of complaints and enquiries ensuring each case is handled proportionately, consistently, and in line with recognised complaint-handling standards and codes of practice. Drafting clear, well-reasoned responses that are accurate, evidence-based, and reflective of a fair investigative process, ensuring residents feel heard and outcomes are clearly explained. Conducting in-depth investigations into complex or multi-service cases, identifying root causes and coordinating corrective actions across teams and external contractors. Preventing escalation by resolving issues at the earliest possible stage, using sound judgement, negotiation skills, and a solutions-focused approach. Acting as a liaison point for Ombudsman correspondence, Members' enquiries, Freedom of Information requests, and Subject Access Requests, ensuring information is collated accurately and within required timescales. Tracking actions arising from complaints through to completion, monitoring remedial works and service fixes to ensure commitments are delivered and residents are satisfied with outcomes. Working closely with managers and front line teams to embed best practice in complaint handling, improve response quality, and strengthen organisational capability. Maintaining professional, transparent, and constructive communication with residents throughout the process, reinforcing trust in the organisation's approach to accountability and resolution. Exercising delegated authority to assess and award compensation in line with approved policies, ensuring decisions are fair, justified, and clearly communicated. Ensuring all actions and recommendations align with organisational commitments to sustainability, responsible decision-making, and long-term service resilience. What You Will Bring Proven experience handling complaints or complex customer cases, ideally within housing, public services, or a regulated environment. Confidence working with diverse communities and an ability to adapt communication style to achieve resolution and build trust. Strong case management skills, with the ability to balance competing priorities and manage a high-volume , varied caseload effectively. Excellent written and verbal communication skills, with the ability to explain complex issues clearly and persuasively. Experience maintaining accurate records and using case management systems, spreadsheets, or databases to track progress and outcomes. A calm, analytical approach to problem-solving, with the confidence to challenge constructively and influence outcomes across teams. A genuine commitment to learning, continuous improvement, and developing best practice in customer resolution. This opportunity would suit someone who brings empathy alongside structure, balances investigative rigour with diplomacy, and demonstrates resilience, sound judgement, and strong attention to detail in a fast-paced environment. Apply now for the Complaints Officer role and don't miss out on this fantastic opportunity to make a real difference within a customer-focused housing service.
Jan 30, 2026
Seasonal
I am delighted to be supporting a reputable housing provider with the appointment of a pivotal role at the heart of customer accountability and service recovery for a temporary complaints officer. This position plays a vital role in providing assurance to residents, ensuring that concerns, enquiries, and feedback are managed with professionalism, fairness, and clarity, while directly contributing to resident confidence, service improvement, and organisational learning.You will take full ownership of complaint cases from initial receipt through to final resolution, delivering timely, well-evidenced responses that meet regulatory expectations. Working across services, you will help challenge inconsistencies, remove barriers to resolution, and ensure outcomes are meaningful, proportionate, and focused on genuine service improvement rather than process alone. Working Pattern: Hybrid Rate: 22-24 PAYE 29-31 Umbrella Availability: Immediate Responsibilities Taking end-to-end ownership of complaints and enquiries ensuring each case is handled proportionately, consistently, and in line with recognised complaint-handling standards and codes of practice. Drafting clear, well-reasoned responses that are accurate, evidence-based, and reflective of a fair investigative process, ensuring residents feel heard and outcomes are clearly explained. Conducting in-depth investigations into complex or multi-service cases, identifying root causes and coordinating corrective actions across teams and external contractors. Preventing escalation by resolving issues at the earliest possible stage, using sound judgement, negotiation skills, and a solutions-focused approach. Acting as a liaison point for Ombudsman correspondence, Members' enquiries, Freedom of Information requests, and Subject Access Requests, ensuring information is collated accurately and within required timescales. Tracking actions arising from complaints through to completion, monitoring remedial works and service fixes to ensure commitments are delivered and residents are satisfied with outcomes. Working closely with managers and front line teams to embed best practice in complaint handling, improve response quality, and strengthen organisational capability. Maintaining professional, transparent, and constructive communication with residents throughout the process, reinforcing trust in the organisation's approach to accountability and resolution. Exercising delegated authority to assess and award compensation in line with approved policies, ensuring decisions are fair, justified, and clearly communicated. Ensuring all actions and recommendations align with organisational commitments to sustainability, responsible decision-making, and long-term service resilience. What You Will Bring Proven experience handling complaints or complex customer cases, ideally within housing, public services, or a regulated environment. Confidence working with diverse communities and an ability to adapt communication style to achieve resolution and build trust. Strong case management skills, with the ability to balance competing priorities and manage a high-volume , varied caseload effectively. Excellent written and verbal communication skills, with the ability to explain complex issues clearly and persuasively. Experience maintaining accurate records and using case management systems, spreadsheets, or databases to track progress and outcomes. A calm, analytical approach to problem-solving, with the confidence to challenge constructively and influence outcomes across teams. A genuine commitment to learning, continuous improvement, and developing best practice in customer resolution. This opportunity would suit someone who brings empathy alongside structure, balances investigative rigour with diplomacy, and demonstrates resilience, sound judgement, and strong attention to detail in a fast-paced environment. Apply now for the Complaints Officer role and don't miss out on this fantastic opportunity to make a real difference within a customer-focused housing service.
Motorclean have an exciting opportunity for an experienced Valeting Area Manager, overseeing customer sites in our retail sector across Sussex, Bromley, Sidcup and Croydon. Motorclean provide vehicle preparation services to a wide range of automotive businesses across the UK including car dealerships, rental companies and auction retailers click apply for full job details
Jan 30, 2026
Full time
Motorclean have an exciting opportunity for an experienced Valeting Area Manager, overseeing customer sites in our retail sector across Sussex, Bromley, Sidcup and Croydon. Motorclean provide vehicle preparation services to a wide range of automotive businesses across the UK including car dealerships, rental companies and auction retailers click apply for full job details
Key Accounts Manager (Aerosols) 30,000 - 38,000 + Company Benefits + Commission Structure + Company Bonus + Manufacturer Specific Training + Early Finish on a Friday Liverpool - Office Based Are you an Account Manager looking for a varied role within a growing aerosols company, offering the opportunity to upskill through manufacturer-specific training, increase your earnings with a bonus and commission structure, and enjoy an early finish on Fridays? This growing aerosol manufacturer, founded in the 1970's supplies into personal care, healthcare, household, and automotive industries and is part of a respected UK manufacturing group with a turnover exceeding 55 million. The company is recognised for its innovation, quality, and commitment to sustainable manufacturing, continuing to invest in advanced technology and process improvements to support its diverse customer base. In this role, you will manage and grow key client accounts, taking ownership of service, P&L, and account performance. You'll act as the main contact, handle enquiries, resolve issues, and ensure on-time delivery. You'll support account growth, lead commercial negotiations, and coordinate new product launches. This is a full-time role based on the Wirral Monday-Thursday 8-5 finishing at 12:30 on a Friday. This role would suit an Account Manager looking for a varied position with the chance to develop your skills through manufacturer-specific training, take ownership of key client accounts, and increase your earnings through a bonus and commission structure. The role: Manage and grow key client accounts, owning service, P&L, and performance Develop account plans and identify growth opportunities Lead pricing, contract, and commercial negotiations Coordinate new product introductions with internal teams Monitor KPIs, OTIF, and customer satisfaction Full-time role based on the Wirral, Monday-Thursday 8:00-17:00, Friday 8:00-12:30 The Person: Account Manager or Key Account Manager experience Strong commercial skills in pricing, contracts, and margins Comfortable working with operational teams Work within a team of 4 Commutable to Liverpool Reference: BBBH23743 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jan 30, 2026
Full time
Key Accounts Manager (Aerosols) 30,000 - 38,000 + Company Benefits + Commission Structure + Company Bonus + Manufacturer Specific Training + Early Finish on a Friday Liverpool - Office Based Are you an Account Manager looking for a varied role within a growing aerosols company, offering the opportunity to upskill through manufacturer-specific training, increase your earnings with a bonus and commission structure, and enjoy an early finish on Fridays? This growing aerosol manufacturer, founded in the 1970's supplies into personal care, healthcare, household, and automotive industries and is part of a respected UK manufacturing group with a turnover exceeding 55 million. The company is recognised for its innovation, quality, and commitment to sustainable manufacturing, continuing to invest in advanced technology and process improvements to support its diverse customer base. In this role, you will manage and grow key client accounts, taking ownership of service, P&L, and account performance. You'll act as the main contact, handle enquiries, resolve issues, and ensure on-time delivery. You'll support account growth, lead commercial negotiations, and coordinate new product launches. This is a full-time role based on the Wirral Monday-Thursday 8-5 finishing at 12:30 on a Friday. This role would suit an Account Manager looking for a varied position with the chance to develop your skills through manufacturer-specific training, take ownership of key client accounts, and increase your earnings through a bonus and commission structure. The role: Manage and grow key client accounts, owning service, P&L, and performance Develop account plans and identify growth opportunities Lead pricing, contract, and commercial negotiations Coordinate new product introductions with internal teams Monitor KPIs, OTIF, and customer satisfaction Full-time role based on the Wirral, Monday-Thursday 8:00-17:00, Friday 8:00-12:30 The Person: Account Manager or Key Account Manager experience Strong commercial skills in pricing, contracts, and margins Comfortable working with operational teams Work within a team of 4 Commutable to Liverpool Reference: BBBH23743 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
NXTGEN is delighted to be working with a fantastic and highly regarded firm based in Colchester to recruit an Office Administrator for their growing team. This is a pivotal Office Administrator role within the business and office, perfect for someone who enjoys being at the heart of operations and ensuring the office runs smoothly. As an Office Administrator, you will work closely with Partners, Managers, and the wider team, playing a key role in the day-to-day running of the office while delivering a professional and welcoming experience for clients. This opportunity is particularly well suited to someone with experience in an accountancy practice or financial services environment, where strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service are essential for a successful Office Administrator. The Role Acting as front of house as the Office Administrator, maintaining a professional and welcoming environment for clients, organising meetings and hospitality, and managing client liaison Supporting the full client lifecycle as an Office Administrator, from onboarding new clients on internal systems to submitting final accounts to Companies House and HMRC, including managing critical client deadlines Managing client documentation and compliance processes, including anti-money laundering checks, using a variety of bespoke software systems Providing company secretarial services, including filing confirmation statements, preparing dividend vouchers, and processing changes to company details and directorships Delivering day-to-day office and administrative support, including copying, scanning, binding, electronic filing, compiling standard correspondence, and managing incoming and outgoing post Supporting the electronic filing of accounts and tax returns, arranging internal and external meetings, and assisting with the billing process by issuing invoices Answering incoming calls and dealing with queries from clients, colleagues, potential clients, and other stakeholders Liaising with internal teams such as facilities, database, and marketing to ensure client information is accurate and business development activity runs smoothly This is a fantastic opportunity to join a supportive, professional, and client-focused firm as an Office Administrator, where the role is a genuinely valued part of the wider business. You'll work closely with senior stakeholders, gain exposure to a broad range of activities across the practice, and be trusted with responsibility from day one. The role offers variety, autonomy, and the chance to develop your skills within a high-quality accountancy environment, making it ideal for someone who enjoys being organised, proactive, and at the centre of a busy office. For more information or a confidential discussion, please contact Annie at NXTGEN.
Jan 30, 2026
Full time
NXTGEN is delighted to be working with a fantastic and highly regarded firm based in Colchester to recruit an Office Administrator for their growing team. This is a pivotal Office Administrator role within the business and office, perfect for someone who enjoys being at the heart of operations and ensuring the office runs smoothly. As an Office Administrator, you will work closely with Partners, Managers, and the wider team, playing a key role in the day-to-day running of the office while delivering a professional and welcoming experience for clients. This opportunity is particularly well suited to someone with experience in an accountancy practice or financial services environment, where strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service are essential for a successful Office Administrator. The Role Acting as front of house as the Office Administrator, maintaining a professional and welcoming environment for clients, organising meetings and hospitality, and managing client liaison Supporting the full client lifecycle as an Office Administrator, from onboarding new clients on internal systems to submitting final accounts to Companies House and HMRC, including managing critical client deadlines Managing client documentation and compliance processes, including anti-money laundering checks, using a variety of bespoke software systems Providing company secretarial services, including filing confirmation statements, preparing dividend vouchers, and processing changes to company details and directorships Delivering day-to-day office and administrative support, including copying, scanning, binding, electronic filing, compiling standard correspondence, and managing incoming and outgoing post Supporting the electronic filing of accounts and tax returns, arranging internal and external meetings, and assisting with the billing process by issuing invoices Answering incoming calls and dealing with queries from clients, colleagues, potential clients, and other stakeholders Liaising with internal teams such as facilities, database, and marketing to ensure client information is accurate and business development activity runs smoothly This is a fantastic opportunity to join a supportive, professional, and client-focused firm as an Office Administrator, where the role is a genuinely valued part of the wider business. You'll work closely with senior stakeholders, gain exposure to a broad range of activities across the practice, and be trusted with responsibility from day one. The role offers variety, autonomy, and the chance to develop your skills within a high-quality accountancy environment, making it ideal for someone who enjoys being organised, proactive, and at the centre of a busy office. For more information or a confidential discussion, please contact Annie at NXTGEN.
