1253 jobs found

Account Manager Full Time, Permanent, Nottingham (Outskirts) £27,250 plus quarterly bonus Our Client, based on the outskirts of Nottingham, is looking to recruit a full time, permanent Account Manager . This is a fantastic opportunity to join an established and progressive Company who are a market leader in their sector. The Role We are seeking a focused and dedicated new team member to join a growing Account Management team. The primary responsibility will be to manage b2b customer accounts on a daily basis. Communicate effectively and courteously with customers and suppliers via telephone and email, ensuring clear and concise communication. Process customers' bookings and requests placing those requests on our bespoke management system and ensuring orders are followed through upon our suppliers and carried out on time. Maintain accurate records of all incoming calls for reference and documentation purposes. Resolve customer queries using personal initiative and with the team s input. Generate custom reports using Microsoft Office software as needed. Ensure compliance with all industry regulations and legislation. Ensure all data on our IT systems are accurate and complete. The Candidate The ideal Account Manager will be able to demonstrate the following: An understanding of the importance of excellent customer service and the ability to deliver it. IT proficiency. Clear and direct communication skills, both verbally and in writing. Supportive attitude towards team members and willingness to take on additional tasks during busy periods. Strong attention to detail and ability to work methodically and accurately. Ability to work under pressure and meet tight deadlines. GSCE or equivalent qualification in English and Mathematics. The Benefits Free parking 28 days (inclusive of Bank Holidays) increases with length of service Auto-enrolment pension scheme Healthcare following probationary period Branded Company clothing Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

MCS Group is delighted to be working with a global financial technology organisation as they seek to recruit a payroll associate on a full time, permanent basis. This is an opportunity to work for a highly regarded finance function within a large, established financial services environment that operates globally. The Rewards: Salary up to £40k Hybrid working Private medical insurance 23 days holiday + statutory days The Role Reporting to the Payroll Manager, you'll join a collaborative team and be responsible for the processing of the monthly payrolls, answering queries as well as assisting with adhoc requests and projects. Specific Duties Include: Ensure the accurate and timely processing of all company payrolls. Provide advice and guidance to staff Ensure all international relocations and assignments are processed correctly Provide first line of support to the Payroll Administrator in processing all monthly payrolls Support the end-to-end processing of company monthly payrolls. Other job duties highlighted in the full job description What You Need to Succeed? Experience of running in-house large payroll systems Proficient in Microsoft Office Excellent written and oral communication skills To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Ruth Cox on Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.

Sales Support Coordinator (12 month Maternity Cover) Location: Guildford, Surrey- 5 days in office Salary: 25,000- 27,000 per annum Contract: Maternity Cover About the role We are looking for a highly organised and proactive Sales Support Coordinator to join a growing commercial team on a 12 maternity cover basis. This role is central to supporting the sales function and ensuring the smooth coordination of sales administration, installations, supplier communication and internal processes. You will work closely with the Sales Director and Account Managers, helping to ensure deals progress smoothly from agreement through to installation while maintaining excellent service for customers and internal teams. This is a great opportunity for someone who enjoys varied administrative work, problem-solving, and working in a fast-paced commercial environment. The role offers flexibility with office, hybrid or remote working, following an initial short training period at the Guildford head office. Key responsibilities Prepare and process sales contracts and lease documentation. Produce sales order forms and distribute information to relevant departments. Manage electronic document signing processes. Support the processing of orders and approvals through internal systems. Coordinate installation schedules with customers and internal teams. Track installations and maintain accurate project records. Attend weekly installation meetings and circulate updates and actions. Supplier & Equipment Coordination. Liaise with suppliers regarding equipment orders, pricing and delivery schedules. Raise purchase orders and ensure equipment is ordered in line with installation plans. Maintain supplier records and documentation. Assist the sales team with costing spreadsheets, proposals and sales materials. Distribute incoming leads to the sales team and track progress. Produce regular reports on sales activity, leads and installations. Assist with simple marketing materials and customer communications. Help gather customer feedback through online forms and surveys. Key skills Previous experience in sales support, administration or coordination roles. Strong organisational skills and ability to manage multiple tasks. Excellent attention to detail and accuracy. Confident communication skills (written and verbal). Self-motivated and able to work independently. Strong problem-solving skills and proactive mindset. Comfortable using Microsoft Office and email systems. What's on offer? 25,000- 27,000 salary Team performance-related bonus Laptop provided Up to 25 days annual leave + bank holidays Training and ongoing support Friendly, collaborative team environment Potential consideration for future permanent opportunities

Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: 25,877 - 27,515 Per annum + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy. Validate and process new customer accounts assisting customers with any account related enquiries. Maintain a strong and up to date working knowledge of all processes relating to relevant products and services. To work collaboratively with your peer group and other colleagues sharing best practice. When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services. Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained. Establish and communicate high standards of customer service in line with the company's values and culture. Establish and communicate high standards of customer service in line with the company's values and culture. Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success. Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements. Contribute to an open and honest culture within teams through collaborative and supportive working. Support a culture of continuous improvement for Customer experience, and operating systems. Liaise with relevant stakeholders across the business to instigate and influence positive change. What we're looking for: Strong Communicator Effective decision maker in a fast-paced environment Individuals who have a passion and commitment to providing quality Customer Service Team Player Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. Pro-active and well organised Adaptable Computer literate and proficient in MS Office suite Accuracy and attention to detail A desire to develop own skill sets Additional Information: All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.

Customer Solutions Specialist Salary up to 28,000 Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

We are working in partnership with a well-established and highly respected business within the agricultural and horticultural equipment sector to recruit a Branch & Sales Manager for one of their key locations in Essex. This is a fantastic opportunity for an experienced individual with a strong background in agriculture and/or horticulture to take full ownership of a busy branch operation. The role combines commercial leadership, team management, and customer relationship development, making it ideal for someone who thrives in a hands-on, customer-facing environment. Key Responsibilities: Oversee the day-to-day running of the branch, ensuring operational efficiency and profitability Lead, manage and develop a multi-functional team across sales, parts, service and administration Drive sales performance, identifying opportunities to upsell and grow revenue across agricultural and horticultural equipment lines Build and maintain strong relationships with existing customers while actively developing new business opportunities Ensure exceptional levels of customer service both in person and over the phone Monitor performance against targets and implement improvements where needed Represent the business professionally within the local agricultural and horticultural community Take full accountability for branch performance, decision-making and continuous improvement Requirements: Strong working knowledge of agricultural and/or horticultural machinery and equipment (essential) Proven experience in a sales and/or branch management environment Target-driven mindset with a track record of achieving and exceeding sales goals Strong leadership skills with the ability to motivate and manage a team effectively Excellent communication and interpersonal skills Commercial awareness with the ability to identify growth opportunities Self-motivated, proactive and able to work on own initiative Analytical and methodical approach to problem solving IT literate with good organisational skills Full UK driving licence Package: Basic salary of 50,000 - 60,000 Company vehicle Performance-related bonus Comprehensive benefits package including enhanced holiday, pension, healthcare and additional perks This is a confidential appointment, so further details about the business will be shared at a later stage in the process. If you have a genuine passion for agriculture or horticulture and are looking to take the next step into a senior leadership role, we would be keen to hear from you. Get in touch with the team at NMS Recruit today! Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Role: Area Sales Manager Location: South East UK (NE London, Essex, Hertfordshire, Bedfordshire, Cambridgeshire & East Anglia) Contract type: Full time, perm. The role is part of Carrier Rental Systems (part of the global Carrier Corporation) one of the leading suppliers of temperature control rental equipment in the UK and Ireland. We are currently looking for Area Sales Manager who will oversee sales operations in the South East UK focusing on driving revenue growth. The role combines business development and account management. As the Area Sales Manager, you will be specifically responsible for: Building strong value adding relationships with existing customers Prospecting for new customers and new opportunities with existing customers Working closely with depot network and internal Service Centre colleagues Continuous personal development on product and application knowledge Contributing to and working with Carrier Rental Systems data systems especially CRM system Managing commercials to ensure order profitability Increasing the level of awareness of customers of Carrier Rental Systems and associated companies within the region; Providing reports on customer enquiries, hires and sales in the designated area. Assisting in the collection of payments due for services provided in the designated area. To be successful in the role you should have: Strong technical knowledge of HVAC products, preferably boilers and chillers Previous experience in outside sales, ideally in HVAC or equipment rental Experience using CRM systems to manage customer relationships Valid UK driving license Proficient in MS Office applications Excellent communication and negotiation skills Customer-oriented with a results-driven mindset What we offer Base salary + 20% SIP Company car, fuel card, credit card 25 days of holidays + bank holidays Life insurance Pension scheme Access to benefit central platform Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:

Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

About The Role FDM is a global business and technology consultancy seeking a Client Service Associate to work for our client within the financial services sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in London . Our client is seeking a driven and experienced professional to support their Liquidity Client Services team. This role will focus on investor onboarding, client servicing, and operational oversight for money market and liquidity fund products. The successful candidate will act as a key point of contact for clients, vendors, and internal stakeholders, while ensuring all operational processes and governance standards are met. Responsibilities: Manage end-to-end investor onboarding, including collection and review of documentation and coordination with internal teams. Act as a primary contact for client queries relating to trades, settlements, account setup, and product information. Collaborate with Transfer Agency governance and client service teams to oversee daily operational activities. Support KYC/AML refresh processes and ensure client records remain accurate and compliant. Work with internal stakeholders, including portfolio managers, distribution teams, and vendors, to resolve issues and maintain a high standard of client service. Assist with data analysis, preparation of reports, and contribution to board pack materials. Participate in process improvement initiatives, including workflow automation and systems enhancements. Support project work and contribute to the development of liquidity product initiatives. About You Requirements: Minimum of 5 years' experience in the fund industry, ideally within liquidity or money market products. Strong experience in investor onboarding processes, including documentation management, account setup, and client due diligence. Working knowledge of KYC and AML requirements and the overall investor lifecycle. Experience interacting with Transfer Agents, fund administrators, vendors, and operational teams. Excellent stakeholder management skills with the ability to communicate effectively with clients, portfolio managers, and distribution teams. Strong analytical skills with experience working with operational data, reporting, and documentation. Ability to work in a fast-paced, intraday environment and adapt quickly to changing priorities. Competent user of Microsoft Excel, Outlook, and other standard operational tools; familiarity with SWIFT processes or TA platforms is advantageous. Detail-oriented with a strong sense of ownership, problem-solving ability, and accountability. About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us: Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas and develop non-linear career paths Annual leave and workplace pension

Job Title: Field Stock Replenisher Location: Avonmouth, Bristol Remuneration: 12.60 p/h Start date: As soon as possible. Join our client, a leading supplier of safety equipment and workwear, as a Field Stock Replenisher! This is an exciting opportunity to ensure customer satisfaction by keeping safety vending machines fully stocked across various sites - Having a manual driving license is essential. Responsibilities: Acquire relevant stock items for customer vending machines from our safety stores. Stock vending machines on customer sites as required. Liaise directly with customers and account managers for high-quality service. Manage time efficiently to visit customer sites as scheduled. Provide web support for self-managed customers. Maintain accurate stock counts and update the central team on customer information. Ensure professional housekeeping standards at all inventory locations. Comply with vehicle servicing requirements and maintain the appearance of your company vehicle. Complete weekly control forms for logging with the central team. About You: The ideal candidate will possess: A full UK driving licence. Strong communication and customer service skills. Excellent IT skills with adaptability to new systems. The ability to plan and manage your own workload effectively. Supply chain knowledge is a plus but not essential. Don't miss out on this fantastic opportunity to work with the UK's safety experts in a role that promises variety and engagement! Apply today to make a difference in safety and customer care! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior Construction Lawyer (In-House) Location: London Bridge (Hybrid) Join Hyde as our Senior Construction Lawyer and play a key role in delivering safe, compliant homes across one of the UK's leading housing and regeneration organisations. This is a high-impact in-house legal role focused on construction law, building safety and development risk. You will lead on complex matters arising from major housing developments and building safety remediation programmes following the UK building safety reforms. Working closely with senior leaders, project teams and external advisers, you'll provide clear legal advice that supports Hyde's commitment to safe homes, responsible development and strong contractor accountability. With a 35-hour working week, hybrid working and a strong work-life balance, Hyde offers an opportunity to apply your construction law expertise while making a meaningful difference to residents' safety and communities. About the Role As Senior Construction Lawyer, you will be Hyde's lead specialist on construction, development and building safety law. You'll advise on major projects, manage complex disputes and ensure Hyde's programmes are legally robust, commercially sound and fully compliant with the latest building safety regulations. Key Responsibilities Lead Hyde's legal work on construction law, development and building safety matters, supporting major housing and remediation programmes. Provide expert legal advice on construction contracts including JCT, NEC and development agreements. Manage construction disputes, defects claims, contractor litigation and contractual issues. Support Hyde's programme of building safety remediation, ensuring contractors meet their obligations. Advise on compliance with the Building Safety Act 2022, Fire Safety Act 2021 and Fire Safety Order 2005. Support engagement with the Building Safety Regulator and related safety case requirements. Work closely with development, asset management and procurement teams to manage legal risk across projects. Oversee external legal advisers and work with the Legal Operations Manager to manage legal spend. Provide clear, practical legal advice to senior leadership and operational teams. About You We are looking for an experienced construction lawyer with strong technical expertise and the ability to provide pragmatic advice in a complex operational environment. You will have: Qualification as a Solicitor, Barrister or Fellow of CILEX with current practising certification. Around 5+ years PQE in construction or development law. Strong experience in contentious and non-contentious construction law. Knowledge of building safety legislation and post-Grenfell regulatory requirements. Experience managing construction disputes, defects claims and contractor accountability. Excellent communication and stakeholder-management skills, with the confidence to advise senior leaders. Experience within housing, development, infrastructure or construction sectors is essential About Hyde Hyde owns and manages 125,000 homes and supports over 350,000 customers across the UK. Our purpose is simple: to provide safe, high-quality homes that help people build better lives and thriving communities. We are investing significantly in building safety, quality improvements and regeneration, making this an exciting time to join our organisation and contribute to work that directly improves residents' safety and wellbeing. Benefits Competitive pension scheme Generous annual leave Life assurance Award-winning flexible benefits platform Volunteering days 35-hour working week Hybrid and flexible working Support for professional development Equity, Diversity and Inclusion Equity, diversity and inclusion are central to life at Hyde. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to be themselves.Our aim is to build a workforce that reflects the diversity of the communities we serve, ensuring different perspectives shape our decision-making and services. As a Disability Confident Employer, we are happy to provide reasonable adjustments throughout the recruitment process and in the workplace.

The Client Manager role is an exciting opportunity within the accountancy industry, focusing on accounting and finance. This permanent position in Brighton requires a skilled individual to oversee operational processes and ensure the successful delivery of client services. Client Details This position is with an accountancy practice known for its commitment to delivering high-quality accounting and finance solutions. As a well-established, medium-sized company, they are recognised for their expertise and consistent support for their clients. Description Oversee and manage the delivery of accounting and finance services to clients. Management of a client portfolio. Ensure compliance with financial regulations and company policies. Develop and maintain strong client relationships to foster trust and satisfaction. Identify opportunities to improve operational efficiency and implement best practices. Prepare and review financial reports, ensuring accuracy and timeliness. Collaborate with other departments to align strategies and objectives. Support business development activities to expand the client base and service offerings. Profile A successful Client Manager should have: Fully qualified Accountant (ACA/ACCA). Several years experience working for an accountancy practice. Excellent communication and interpersonal abilities. Strong analytical and problem-solving skills. Attention to detail and a commitment to delivering high-quality work. Proficiency in financial software and tools. Job Offer Competitive salary range between £45,000 and £55,000 per annum. Permanent role offering stability and career progression opportunities. Located in Brighton, providing a vibrant and dynamic working environment. Be part of a professional services organisation with a strong reputation in accounting and finance. Hybrid working.

Role: Area Sales Manager (Service) Location: Midlands Contract type: Full time, permanent Carrier now has an opportunity for an Area Sales Manager (Service), to focus on the Midlands region. You will be responsible for the growth of the reoccurring revenue account base. This account base is also known as service agreement customers. What will I be doing? Prospect, research, and qualify potential customers utilising Carrier's equipment installed base, referrals, internal leads, directories, and competitor sites. Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements. Establish customer rapport and effective questioning techniques to identify the prospect's needs, budget, decision-making process, timeline, and next steps. Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements. Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues. Requirements This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and looking to grow their sales career with a leading HVAC Service organisation. As a minimum you must have: Strong service sales background Familiarity with the Chiller, HVAC or Heat-Pump marketplace is a bonus or demonstrate the ability to quickly acquire the necessary knowledge and skills to be successful. Excellent communication skills Ability to make calls to prospective customers, handle customer inquiries and develop these into project wins and new revenue for the business UK Driving Licence IT Literate with MS Office skills Benefits Very competitive salary Great sales bonus scheme Company car or cash allowance 25 Days Holiday + bank holiday Company pension Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. More about us: Today, Carrier innovations are found across the globe and in virtually every facet of daily life. Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Title: Veterinary Equipment Consultant Location: Midlands & East of England Salary: £60,000 to £90,000 OTE per annum Job Type: Full time, Permanent Burtons, a renowned leader in the veterinary industry, is currently seeking a highly motivated Veterinary Equipment Consultant to cover Midlands & East of England and join our dynamic team. As an integral part of our growing organisation, you will receive a competitive salary and comprehensive benefits package with opportunities for professional growth in our thriving business. We place a high value on dedication, innovation, and excellence, and we eagerly welcome talented individuals to contribute to our success. About the Role: As the Veterinary Equipment Consultant, you will be entrusted with the critical responsibility of achieving sales revenue and margin targets within your assigned region. Your primary focus will revolve around cultivating existing relationships while identifying and capitalizing on new business opportunities. Building strong and lasting business partnerships, you will strive to deliver exceptional levels of customer service, ensuring clients receive unparalleled support and satisfaction. Reporting direct to the Sales Manager. Responsibilities & Duties: Provide feedback on developing and emerging trends within the market. Present, promote, and skilfully sell our extensive range of products and services (including all elements of the Burtons equipment aftercare support services - maintenance and training). Use compelling and persuasive language to effectively engage existing and potential customers. Conduct informative visits to veterinary practices educating staff/customers on the various benefits of our products and services, ultimately driving sales. Manage and develop existing customer accounts, fostering enduring relationships, while actively seeking to expand our customer base. Engage potential customers proactively through self-generated activities and diligent lead follow-up. Provide valuable educational support to veterinary practices through compelling demonstrations, training sessions, presentations, and CPD events. Act as a dedicated representative of the company at conferences and exhibitions, effectively showcasing our products and services. Ensuring personal conduct that always upholds the reputation of Burtons, as a key frontline representative of a well-respected business in the veterinary sector. Analyse territory and lead generation potential, monitoring sales progress and maintain CRM records accordingly. Utilize your industry knowledge to contribute to the team's efforts in sourcing and introducing new products to the market. Actively participate in departmental meetings, contributing constructively to discussions and sharing valuable insights. Meet and exceed personal and company Sales targets. Provide after sales support to all customers within your territory; address customer complaints and concerns in a timely/effective manner. Agreeing and ensuring payment terms with customers from the point of sale, within company policy on customer accounts. Liaise with Sales Coordinators to keep up-to-date with current/outstanding orders, ensuring timely deliveries on outstanding orders/projects. Liaise with Accounts Department as required regarding credit limits and payments Liaise with Product Group Managers, Clinical Team, and other dedicated specialists within the company to provide customers accurate information, training, and support. Completing all initial and subsequent update product training with the required diligence and attention to remain fully conversant in the company's current product and service offerings. Observe and follow company Health & Safety rules and regulations Skills Required: Veterinary nurse qualification/equivalent (Minimum 3 years' experience) or proven track record in veterinary and medical equipment sales. Excellent selling, communication, and negotiation skills. Knowledge and experience in areas such as Anaesthesia, Dental, Monitoring, Animal Housing, Ultrasound, X-Ray (desirable). Professional personal presentation. Demonstrable interpersonal skills, capable of effectively interacting with individuals, addressing customer needs, and engaging diverse groups. Commercially aware, ideally with knowledge of sales processes & presentations. Strong organizational skills, ability to work under pressure and meet deadlines. Confident in managing your schedule and understanding the key requirements for success. Customer-focused with exceptional attention to detail. Highly personable, with a genuine desire to develop an in-depth understanding of our business and customers. Flexibility and willingness to work evenings, weekends, and occasionally travel for events e.g. trade shows. Benefits: Opportunities to train and progress 33 holiday days per year (inc. Bank Holidays) Contributory pension scheme Staff events; Big Summer Party and Awards Scheme Take the next step in your career with Burtons by applying today. Candidates with experience or relevant job titles of; National Account Manager, Senior Business Development Manager, Nationwide Sales Manager, Sales Director, Business Development Director, Key Account Manager, Regional Sales Manager, Senior Sales, Senior Sales Manager, Sales Manager, Direct Sales Manager, Field Sales Manager, Business

Are you an experienced Customer Service, Account Manager or Internal Sales professional looking for your next career move in a fast-paced manufacturing environment? Would you like to work for a global business with attractive benefits, who value their people and support personal development? This could be the job for you! We are delighted to be working exclusively with Zip Pak in Whitby, who are

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.